Exchange Administrator Resume Samples

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KW
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Keyon
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Experience Experience
Boston, MA
Exchange Administrator
Boston, MA
Bashirian LLC
Boston, MA
Exchange Administrator
  • Working with other administrators and engineers of Exchange, Wintel, Network, and Security to perform system changes and troubleshooting
  • Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted emails
  • Perform network troubleshooting to Isolate and diagnose common network problems
  • Performing crash and performance analysis - implementing upgrades and improvements on environment
  • Set Up and Manage Information Rights Management in Exchange Online
  • Assists in evaluating new products and conducts research on products, services, and standards to remain abreast of developments in the industry
  • Work with asset management team to maintain accurate records of all Exchange/Messaging software
Detroit, MI
Ms Exchange Administrator
Detroit, MI
Pfannerstill, Prosacco and Strosin
Detroit, MI
Ms Exchange Administrator
  • Expertise in handling mail routing and mail-flow related issues
  • Draws upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties
  • Managing Mailbox databases/ Backups/ Repair/ Recovery
  • Fair knowledge Cross forest Migrations and Domain Name Space Sharing
  • Inbound\Outbound mail flow troubleshooting on all the version of Exchange server
  • Supporting Exchange infrastructure for Microsoft Professional Customers for US, UK & Asia Pacific region
  • MS Sharepoint
present
Chicago, IL
MS Outlook Exchange Administrator
Chicago, IL
Schneider Inc
present
Chicago, IL
MS Outlook Exchange Administrator
present
  • Troubleshooting mail flow issues
  • Managing Exchange 2010/2013/2016 in a large, on-premise, clustered enterprise environment (5+ years)
  • Research acute, complex technical problems within the environment and develop plans to resolve
  • Working closely with the managed service provider and senior IT staff, facilitate collaborative work teams to resolve any infrastructure issues related to the email and messaging platforms (Network Services, Security, Server Admins, Backup and Storage team and other applications teams)
  • Engage in administrative tasks such as adding, modifying and deleting group mailboxes and email accounts
  • Develop and report out on usage statistics and drive managed service provider's monitoring of the messaging and email environment
  • Define multi-year messaging and email roadmap, including release schedule and improvement initiatives
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Loyola Marymount University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong knowledge and in-depth understanding of Active Directory
  • Knowledge of Windows Server (2003/2008)- knowledge of Active Directory
  • Demonstrate working knowledge of basic service delivery best practices and principles
  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
  • Ability to focus on ticketing system for sustained periods
  • Sound knowledge of Email client like Microsoft Outlook and OWA
  • Ability to multi-task to address multiple and often conflicting priorities in a fast-paced environment
  • Proven knowledge on O365, Microsoft Exchange and Active Directory
  • Working knowledge of Windows Server 2003 and familiar with Windows Server 2008
  • Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions
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13 Exchange Administrator resume templates

1

Ms Exchange Administrator Resume Examples & Samples

  • Support of Microsoft Exchange 2010 and 2013 on Windows server systems
  • Support of Lotus Domino and Notes v8.x and/or v9
  • Understands and applies basic knowledge of information technology and associated tools of their technical specialty to support attainment of team and department objectives
  • Requires the ability to absorb professional knowledge quickly and develop skills
  • Must be Industry Certified in the Messaging Product that is supported
  • Draws upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties
  • Effectively negotiates with technical peers, and occasionally with customers, to implement technical solutions
  • Recognises and articulates job related problems to management
  • Analyses technical problems and creates solutions involving the use of existing techniques or tools. Performs assigned tasks within schedule in accordance with established standards and guidance
  • Must be customer-orientated while maintaining focus on the overall delivery of service
  • On call work will be required
  • A minimum of 5 years of experience working in a similar role in a highly process driven enterprise environment
  • You should have experience in supporting large or multiple commercial accounts that use Exchange 2010/2013 and Lotus Domino. Exchange and Domino knowledge and troubleshooting skills are essential
  • MS Exchange 2010 and 2013
  • Lotus Domino and Notes v8.x and/or v9
  • MS Windows Server 2008
  • RHEL
  • Lotus Notes Traveller
  • MS Sharepoint
  • MS Lync
  • MS Outlook
  • Live Communication Server
  • Windows Server skills
  • Powershell Scripting skills
  • Symantec Enterprise Vault
2

Exchange Administrator Resume Examples & Samples

  • Requires Bachelor's degree in Information Technology or related field
  • Minimum 7 years related IT experience with MS Exchange 2003, 2007, and 2010
  • Experience managingn a large enterprise email environment a plus. (more than 10,000 users)
  • Strong knowledge and in-depth understanding of Active Directory
  • Working knowledge of Antivirus Software such as Trend Scan Mail and Server Protect
  • Working knowledge of Windows Server 2003 and familiar with Windows Server 2008
  • Working knowledge of hardware platforms
  • Expert at root cause analysis, problem solving, and resolution
  • Ability to multi-task to address multiple and often conflicting priorities in a fast-paced environment
  • Possess exceptional organizational time management skills
  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
3

Junior Exchange Administrator Resume Examples & Samples

  • Monitor ticketing system to receive work assignments
  • Fulfill user requests for email account service following standard operating procedures
  • Perform user account and mailbox moves on Exchange 2010 Email Systems
  • Distribution list add/delete/modify
  • Correct user Outlook 2010 issues, setup, junk mail, mailbox size increase
  • Outlook 2010 Shared calendar add/modify
  • PST mapping modify/restore
  • Complete shift logs and turnover
  • Reply to all customer inquiries in a timely manner
  • Document issues and escalate to next tier support as necessary
  • 1 – 3 years Microsoft Exchange experience
  • CompTIA Certification preferred
  • Possess strong work commitment to perform on shift as scheduled
  • Ability to focus on ticketing system for sustained periods
4

Exchange Administrator Resume Examples & Samples

  • Monitoring of the messaging infrastructure and responding to alerts within the environment
  • Provides support for the Exchange servers and systems across the environment
  • Assists in the design, implementation and maintaining messaging technologies with a focus on continuous improvement
  • Reviews and evaluates systems and software solutions to augment or improve the messaging infrastructure
  • Maintain accurate configuration information and keeps documentation about environment up to date
  • Assists in evaluating new products and conducts research on products, services, and standards to remain abreast of developments in the industry
  • Collaborate with management and department leaders to assess near- and long-term hardware, software and storage capacity needs
  • Provide third level support for end users across a wide range of questions, problems and requests with issues related to services and applications supported by the messaging systems
  • Monitor and track incidents and trouble calls in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and take action within the expected response time
  • Resolve escalations from the IT Service Desk and handle client support requests as well as take ownership of product issues and ensuring closure is achieved
  • Mentors and transfers knowledge to other team members
  • Participates in projects as required, following a defined project methodology
  • Troubleshoot and diagnose email messaging related issues
  • Review, test and apply Exchange Server application updates, patches and configuration changes on servers and related systems as needed
  • Routine after-hours maintenance and emergency support must be provided as needed
  • Bachelor or Associates Degree in related field and/or 6 to 9 years of experience in an infrastructure role. Relative certifications are preferred
  • Experience with mid to large sized organizations
  • Highly organized and self-motivated
  • 6 to 9 years of experience and excellent functional knowledge of the following; Microsoft Exchange Server 2013, Windows Server, Active Directory, DNS/DHCP
  • Leadership and customer service skills essential
5

Exchange Administrator Resume Examples & Samples

  • Bachelor’s degree or equivalent work experience; Advanced degree preferred
  • 5+ years of experience across multiple platforms 3+ years of hands on experience Microsoft Exchange
  • Require experience with
6

Senior Exchange Administrator Tier Resume Examples & Samples

  • Minimum of 5 – 7 years of IT experience with significant technical and operational experience in messaging products and services
  • In-depth, hands-on knowledge of the following
  • Exchange 2010 and Exchange 2007 on a large environment
  • Very good understanding of the Hub Transport setup and configuration (Email Routing)
  • Should understand what the CAS is used for in E2K10 and how to configure in a large environment
  • Very good understanding of Exchange High Availability and capacity planning (E2K10 Database Availability Group)
  • Very good understanding of PowerShell and other administration scripting tools is a plus
  • An excellent track record in process controls, problem solving, service delivery, and customer interaction
  • Expert knowledge of Microsoft Exchange 2007 and 2010
  • Strong knowledge of Microsoft operating systems, Virtualization, SAN, Active Directory, monitoring products and backup applications
  • Strong knowledge of ITIL or other framework
  • Knowledge in project management
  • Knowledge in archiving and email policy management
7

Micorsoft Exchange Administrator Resume Examples & Samples

  • Mailbox administration: creating\deletion\modifying mailboxes
  • Creating, Configuring, and Managing Storage Groups and Stores
  • Creating, Configuring, and Managing Public Folders
  • Knowledge on SMTP and other Connectors in Exchange 2003/7
  • Creating, Configuring, and Managing Message Routing
  • Message Flow, Link Connectivity, and Message Tracking
  • Familiarity with using Monitoring Tools (SolarWinds is a plus)
  • Familiarity with Cisco Email IronPorts and Brightmail security gateway
  • Scripting (Powershell, VB, Batch)
  • Perform preventive maintenance
  • 5+ years of experience with good understanding and delivery experience AD/Exchange, Archiving Support and Administration technology
  • Benchmarking and tuning server hardware and software for optimal system performance
  • Providing recommendations in establishing technology based policies and procedures for entire organization
  • Provide the research and evaluation of new third-party applications, hardware and services
  • Perform ongoing server and security audits
  • Establishment of distributed systems / application security controls to ensure information contained on distributed systems environment is secure and protected where required
  • Experience migrating from 2007 to 2013/hosted Exchange is a plus
8

Ms Exchange Administrator Resume Examples & Samples

  • Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications
  • Primary responsibility is to serve as an Exchange 2003/Exchange 2007/Exchange 2010 Messaging Administrator for an environment consisting of the following: � Multiple Exchange Organization/Sites at various worldwide locations that hosts tens of thousands of accounts from multiple company divisions � SMTP and Routing Group connectors to support Internet and inter-divisional communications
  • Candidate will perform the following duties: �
9

Exchange Administrator Resume Examples & Samples

  • Daily onsite presence in Montreal, Quebec is required
  • Exchange server Administration 7+ years
  • Lync server Administration 3+ years
  • Exchange server Administration 10+ years on Windows
  • Preference will be given to candidates with Canadian L2 Security
  • Awareness of emerging technologies in the mobile device management area, such as Blackberry or Mobile Iron an asset
  • Preference will be given to bilingual candidates with fluent French and English (both written and spoken)
10

Exchange Administrator Resume Examples & Samples

  • Technical support in solving any Exchange related problems
  • Performing crash and performance analysis - implementing upgrades and improvements on environment
  • Interacting with HelpDesk
  • Taking part in Microsoft Exchange 2013 implementation
  • Knowledge of Microsoft Exchange (2010/2007)
  • Knowledge of Microsoft Lync/OCS
  • Knowledge of Windows Server (2003/2008)- knowledge of Active Directory
  • Knowledge of network protocols like DNS, SMTP
  • Knowledge of Microsoft Exchange 2013
  • Monitoring Tools- Microsoft Office Live Communication Server (OCS)
  • BlackBerryAdditional
11

Ms Exchange Administrator Resume Examples & Samples

  • Relevant experience of 5+ years in MS Exchange and Office 365
  • Experience in handling Blackberry 5.0 or Blackberry Business Cloud Service
  • Experience in handling Lync server
  • Strong Active Directory knowledge to resolve exchange related issues
  • Clear understanding of disaster recovery processes
  • Clear understanding of mail gateway configuration and concepts
  • Configuration of exchange policies, SMTP relay and Email routing
12

Microsoft Exchange Administrator, Lead Resume Examples & Samples

  • 10+ years of experience as a senior Exchange engineer with responsibility for designing, implementing, and supporting Exchange (2010) for a medium to large company of 5,000 - 25,000 users
  • 5+ years of experience with supporting and troubleshooting IronPort and Edge servers
  • Experience in a hybrid Exchange or O365 environment
  • Experience with PowerShell scripting
13

Exchange Administrator, Senior Resume Examples & Samples

  • 6+ years of experience with Windows Sever and Microsoft Exchange, including Exchange 2013
  • Experience with disaster recovery system planning and system and Windows Server operation and management
  • Experience with administering Windows Server operating systems, including 2003, 2008 R2, and 2012 R2
  • Knowledge of Exchange high availability and Windows clustering technology
  • Knowledge of the protocols supporting SMTP and DNS
  • Knowledge of Active Directory and group policies
  • Ability to manage outages and the corresponding incident management processes efficiently
  • Knowledge of Information Assurance practices, including the Security Technical Implementation Guide (STIG) and Gold Disk
  • Experience with server virtualization, including VMware, vSphere, and Citrix XenDesktop
  • CompTIA Network+, Microsoft Certified Technology Specialist (MCTS) or similar Certification preferred
14

Enterprise Exchange Administrator Resume Examples & Samples

  • Provide Microsoft Exchange support to a DoD IT Enterprise program
  • Manage and provide technical leadership for the design, implementation, and integration of MS Exchange Server and applications
  • Plan and perform analytical research, design, development, and other assignments in conformance with customer specifications
  • Monitor and analyze Exchange databases and mail flow for efficiencies
  • Provide input and expertise with regard to design, implementation, maintenance/troubleshooting of MS Exchange
  • Assist in the O+M sustainment of a MS Exchange 2010 server environment
  • Install and configure MS Exchange servers
  • Create, configure, and maintain Exchange databases, mailboxes, address lists, distribution groups, and message routing
  • Apply Security Technical Implementation Guides settings, patches, and conduct preventative maintenance
  • Bachelor's degree in a relevant technical discipline and 8+ years of overall related systems administration experience. Additional training and/or years of related experience is accepted in lieu of a degree
  • Specific experience with various Microsoft technologies such as Exchange 2010, MS SQL, AD, and/or DNS
  • Currently possess DoD 8570 certification at IAT II, Security+ce or higher
  • Currently possess MCTS: Microsoft Exchange Server 2010 or equivalent certification
  • Availability to provide after-hours/on-call support, as needed, for a 24x7 operational environment
  • Currently possess an active TS/SCI security clearance
  • Experience administering servers within a VMware vSphere/ESXi 4 or 5 environment
  • Experience with NetApp
15

Microsoft Exchange Administrator, Senior Resume Examples & Samples

  • 10+ years of experience as a senior Exchange engineer with responsibility for designing, implementing, and supporting Exchange 2010 for a medium to large company of 5,000 to 25,000 users
  • Experience with Microsoft Active Directory 2008 or newer versions of AD
  • Experience with packet capture analysis to aid troubleshooting of network issues
  • Experience with Identity Federation, including Ping Federate, OKTA, or ADFS
  • Ability to be a team player, jump in to take the lead, and troubleshoot issues as they arise in a 24x7 environment
  • Ability to lead and to articulate strategy to a senior audience while also assisting junior staff with troubleshooting complex issues
  • Microsoft or other widely recognized technology certifications
16

Enterprise Exchange Administrator Resume Examples & Samples

  • Handle escalated mail related tickets
  • Rotate hotline/alerting responsibilities
  • Create and maintain PowerShell scripts
  • Patch Exchange
  • Perform Disaster Recovery testing
  • Bachelor's degree or equivalent combination of education and experience required
  • Microsoft Certified Systems Administrator (MCSA) preferred
  • At least 5-8 years of general Windows system administration experience
  • In-depth daily administration experience with Microsoft Exchange 2013/2010 required
  • Experience designing and deploying large Exchange installations
  • Strong technical, problem-solving and reasoning skills required
  • Extensive expertise writing new and debugging existing PowerShell scripts
  • Experience with SCOM and DPM preferred
17

Senior Exchange Administrator Resume Examples & Samples

  • Training and certifications: On-going In-depth training with current and emerging products and technologies
  • Compensation: Competitive salary package and relocation bonus for candidates outside West Area
  • Attach your CV and Letter of Intent
18

Exchange Administrator Resume Examples & Samples

  • Exchange 2010
  • Experience with recovery work within Exchange
  • This is within the exchange infrastructure itself. For example: the database went offline, someone deleted a mailbox, etc.)
  • Experience setting up Exchange accounts
  • Troubleshooting - Ex: I didn't get emails, searching through logs
  • Configuration - infrastructure level of exchange, client access servers
  • Upgrades - from 2010 to 2016. Manager will ask them to develop a project plan or they also might have a project plan that they can start working off of
  • Experience on Exchange implementations, working from soup to nuts
  • Experience with Active Directory on different versions of servers and experience in supporting those servers
  • Experience setting up a corporate domain
  • There will be times that they give this person the tech lead role on a project
  • They need to be able to create a process and plan it out and come up with the project development plan and the steps necessary
  • Have you ever been a lead on an implementation of some solution? How did you do that?
  • ITIL background is a nice to have as they are moving more towards this
  • Provide support for 1700+users and 20+ remote offices
  • Administration and support of multi-site Windows Server 2012R2 domain with 2003/ 2008/2012 member servers
  • Create high-end network LAN/WAN Drawings with Visio for all remote offices and data centers
  • Administration of VMware 5.5
  • Planned and implemented redesign of Exchange 2010 DAG environment to include 35 DAG databases, 50 Archive databases and F5 load balancing of CAS servers
  • Migration from Cisco Ironport Email SPAM service to Proofpoint Protection Email SPAM service
  • Administrator and troubleshoot Exchange 2010 DAG environment
  • Tier 2/3 support of virtual and physical hardware and remote offices
  • Administration of SQL 2005/2008, active directory, DNS, GPO, DHCP and file/share permissions
  • Utilize PowerShell for automation of Exchange 2010 and Active Directory 2012R2
  • Tier 2/3 support to Helpdesk team
  • Project planning including requirements gathering, detailed design, system/user documentation and milestones
  • Administration of backups and replication using Veeam 8
19

Exchange Administrator Resume Examples & Samples

  • Must have 5 years of Microsoft Exchange 2003/2007/2010 system administration experience
  • System Administrator knowledge of Windows 2008-R2
  • Ability to articulate mail flow process for troubleshooting
  • Thorough understanding of Microsoft Active Directory
  • Strong interpersonal and communication skills (both oral and written)
20

Exchange Administrator Resume Examples & Samples

  • Expert knowledge of Windows Exchange Infrastructure
  • Ability and desire to work together as large team to perform all centralized Windows functions
  • All members of the team will be part of a rotational on call cadence to supply our financial client with 24X7 coverage
  • Ability to refine the architecture and workflows to tune to scale based on the enterprise needs
  • Ability to present and advocate enterprise standards, technology standards, environment policies, procedures, strategies and best practices in working with different users, teams and application areas
  • Ability to communicate to and manage a wide user base in providing information, providing education and managing expectations in the process of the overall management of the service
21

Exchange Administrator Resume Examples & Samples

  • Troubleshooting mail flow processes
  • Troubleshooting issues with shared mailboxes
  • Preforming Exchange migrations
  • Solving advanced analytical and problem solving skills
  • Handling complex issues like shared mailboxes
22

Senior MS Exchange Administrator / Lync Admin Resume Examples & Samples

  • Experience within media entertainment industry
  • Virtualization technologies: Hyper-V, VMware, and Citrix
  • Application Virtualization and VDI (Microsoft/Citrix)
  • Active Directory Design, Deployment and Migrations
  • Load Balancing Technologies: F5 LTMs/GTMs
  • High Availability and Disaster Recovery Design & Implementation
  • Identity Management technologies, Quest migration manager
  • Ability to influence internal and external team members without direct reporting authority
  • Strong written and verbal communication skills with ability to relate complex information to both technical and non-technical audiences
  • Good understanding and work experience with various Mobile solutions (MDM) like AirWatch, Mobile Iron. Good, BES, and EAS etc.Search Jobs US
23

Exchange Administrator Resume Examples & Samples

  • Bachelor's degree 10 Computer Science, Computer Information Systems or related field
  • Five (5) years of experience with Microsoft Exchange administration in a mid to large enterprise organization (500-1500+ employees.)
  • Five (5) years of experience with Microsoft Active Directory administration and troubleshooting in a large multi-site environment
  • Experience supporting mobile e-mail devices and security; experience supporting, maintaining and administering core Microsoft Technologies including Windows Server; strong analytical and troubleshooting skills; effective organizational, analytical, multi-tasking, time management and interpersonal skills
  • Proficiency with Word, Excel or PowerPoint applications; and the ability to pass: background screenings and the client's medical requirements, including a physical examination and drug and alcohol screening
  • Effectively communicate with customers, employees and vendors; have excellent customer service, speaking, writing and presentation skills
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
  • Have the ability to work any and all shifts and/or locations as assigned or directed
  • Be available to work twenty-four (24) hours per day, seven (7) days per week; and have the ability to work with a diverse workforce
  • Preferences Include: Administration of VMWare ESX servers; Exchange on-line; HP Blade technologies; EMC SAN environment
24

AD Exchange Administrator Resume Examples & Samples

  • Installing, configuring, updating and maintaining Windows servers for Application, Web and Databases
  • Maintaining software applications, operating systems and regular maintenance
  • Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
  • Any other duties as assigned by management
25

Senior Exchange Administrator Resume Examples & Samples

  • Must be US Citizen and have the ability to obtain a security clearance
  • MCTS: Microsoft Exchange Server 2010 or MCSE
  • Messaging 8+ years’ experience of hands on management and detailed knowledge of Microsoft Exchange 2007, 2010 & 2013
  • 8+ years of Active Directory administration
  • 6+ years of PowerShell scripting experience
  • Lync implementation and administration
  • Proven ability to participate with other functional teams in systems integration and design including writing operational specifications, test plans and requirements management with attention to detail
  • Superior judgment, problem resolution, team building, negotiation, and decision-making skills as well as the ability to work under continual deadline pressure
  • Experience with Kemp NLB technology
  • Experience with Barracuda Spam/Mail filter
  • Windows and server experience, including expertise in system installation, configuration, administration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures
  • Deep knowledge and experience with both emergent web and enterprise business applications
  • Experience with Automation platforms
  • Understanding of high availability hardware and database systems design and implementation including cluster management, redundancy and failover testing
  • Knowledge of storage systems (SAN, NAS, RAID Array, etc.)
  • Experience hardening and maintaining secure systems
  • Network hardware architecting experience with load balancing equipment, switches, routers, and network troubleshooting
  • Ability to produce system documentation, including writing requirements, operational specifications, system architecture, test plans and as-built documentation, all with attention to detail
  • Ability to work within formal processes that assure a quality product and operational integrity
  • Experience working with ITIL and Service Management best practices require
  • 8-10 years of experience in Microsoft systems administration/engineering
  • Excellent verbal communication and writing skills to effectively present information to management, colleagues, stakeholders, and clients
  • Possesses a deep understanding of networking technologies (VLANs, subnetting, routing, switching, etc.)
  • Hands-on experience with implementing a virtualization platform (VMware, Hyper-V, etc.)
  • Ability to design and diagram systems in Microsoft Visio
  • Must have experience designing and implementing solutions and systems to solve complex IT problems
  • Typically requires a Bachelor's degree or equivalent and seven to nine years of related experience
  • Knowledgeable with Cisco ASA or PIX appliances (CCNA is a plus)
  • Server 2012 R2 Hyper-V Cluster
  • Implementation of Cisco Switches and Routers, and configuration of IOS devices
  • Database Administration knowledge, Power Shell, Web (IIS)
26

Exchange Administrator Resume Examples & Samples

  • Provide support for Exchange server and other Windows servers (2003, 2008, 2012) in a highly virtualized environment
  • Implement ongoing infrastructure maintenance and improvements, including off-hour functions
  • Analyze the root cause of incidents through problem management process
  • Identify opportunities for system automation and process improvement
  • Responsible for scheduling maintenance and systems upgrades
  • Monitor ticket management system for emails and tickets and process first-in first-out based on priority
  • Aid in the creation and maintenance of knowledge base documentation
  • Troubleshoot client, server and network issues as necessary
  • Bachelor’s degree in a related discipline or equivalent work experience
  • 5+ years' experience managing Exchange server and/or Microsoft Windows 2003/2008/2012 platforms in an Enterprise environment
  • 3+ years' experience with vmWare, including build and configuration
  • Deep functional understanding of Active Directory and Group Policy
  • Familiar with Cisco UCS chassis and HP servers
  • Familiar with DHCP, WINS, and DNS
  • Availability to work in a 24/7 environment with overtime hours
  • Residing in or able to relocate to the San Diego, CA area
  • Advanced proficiency working with VMware vSphere features such as Clustering, DRS, HA, FT, vMotion, Storage vMotion, vCenter, VUM, etc
  • Advanced proficiency working with Powershell, PowerCLI,
  • Extensive experience working with and designing server hardware solutions to support highly available and scalable VMware vSphere ESX environments
  • Extensive experience working with and designing Enterprise monitoring solutions with products such Solarwinds and System Center Operations Manager
  • Advanced proficiency in detecting and resolving performance issues related to CPU, I/O, disk space and other resource related contention issues
  • Extensive experience in backup and recovery as well as DR concepts as it relates to functional team core skills
  • Advanced proficiency working with Server hardware including, but not limited to HP DL/BL
27

Exchange Administrator Resume Examples & Samples

  • At least 2 years of Exchange server support experience in an enterprise environment required
  • Must have CompTIA Security+ CE current
  • Experienced with Veritas Enterprise Vault, Active Directory, DNS, Certificate Servers, System Center Configuration Manager (SCCM), VMWare and COOP
  • Experienced with configuring, troubleshooting, and maintaining Microsoft Windows Server 2008 and 2012 operating systems
  • Ability to support normal schedule with scheduled after hours on call duties and travel as required, in support of customer initiatives
  • Experience using BMC REMEDY ticketing system to provide IT support to end-users
  • Exposure to DoD Configuration Management, Information Assurance, and Change management processes
  • Self-starter, motivated, shows initiative, and learns quickly
  • Ability to work on multiple projects simultaneously
  • Ability to create and maintain continuity documentation
  • MCSA: Windows Server 2008
  • MCSA: Windows Server 2012
  • MCSE: Messaging
28

Exchange Administrator Resume Examples & Samples

  • Support Exchange (Office 365) and Outlook issues that cannot be resolved by the Helpdesk
  • Management of Resource Objects in AD and Office 365 for use in the email system
  • Development of FAQ and Standard Operating procedures that will be used by Deskside, Helpdesk and other downstream support teams
  • Assist Lotus Notes to Exchange Migration teams resolving any Office 365 or Outlook issues impacting migrations
  • Coordinate Globally impacting issues with regional resources
  • Backup Skype for Business Admin when they are unavailable
  • Identify upcoming changes to the Office 365 environment an develop plan to address them within the NA region
  • Develop Automation routines with PowerShell for to address common functions
  • Resolve escalated Incident Tickets
  • Coordination with other technical resources to resolve customer problems
  • Update Resolution Status in Service Now
  • Mentor newer exchange administrators
  • Develop Automation Strategy and Prioritize Automation plans with leadership
  • Support New resource creation until delegation strategy can be developed
  • Work with leadership to develop road mapping strategy for new Office 365 features.Musts
29

Senior Exchange Administrator Resume Examples & Samples

  • Proficiency in Quality Center
  • Previous analytical experience (analyzing problems and analyzing results)
  • Must be a self-starter with the ability to take direction and work independently while also working in a team environment
  • Ability to work in a fast-paced, dynamic environment
  • Experience in Agile Scrum practices
  • Query experience for SQL or Oracle databases
30

Exchange Administrator Resume Examples & Samples

  • BS in Computer Science, Management Information Systems or a related discipline with 5+ years of relevant experience; or additional years of work experience in lieu of degree
  • CompTIA Network+; or Microsoft Certified Technology Specialist (MCTS)
  • 3 – 5 years Windows Server 2008 and Microsoft Exchange 2010, 2013 experience
  • Advanced literacy in Microsoft Windows Server environment
  • Solid work commitment to perform on shift as scheduled
  • Possess strong oral and written communication skills to escalate problems encountered
  • Experience with Remedy ticketing system
  • Demonstrate working knowledge of basic service delivery best practices and principles
  • Ability to efficiently manage outages and the corresponding incident management processes
  • Certifications for Microsoft Exchange, Lync, Avamar, or SnapProtect
  • Information Technology Infrastructure Library (ITIL) Foundation Certification
31

Exchange Administrator Resume Examples & Samples

  • HS diploma with 5-7+ years experience
  • Familiar with Remedy ticketing software
  • Ability to follow standard operating procedures
  • Possess basic literacy in Microsoft Windows Server environment
  • Comply with ticket data entry standards
  • CompTIA Network+
32

Exchange Administrator Resume Examples & Samples

  • 5+ years of experience with supporting Exchange 2013 or 2016 for a medium to large company of 5,000 to 25,000
  • 3+ years of experience with supporting and troubleshooting IronPort servers or equivalent technology
  • Experience with Exchange Online and Office 365
  • Ability to obtain a security clearance
  • Experience with hybrid environments, including on-premises Microsoft Exchange and Office 365
  • Experience with identity federation, including Ping Federate and ADFS
  • Ability to be a team player who is willing and able to jump in and take the lead to troubleshoot issues as they arise in a 24x7 environment
  • Possession of excellent oral and written communication skills, including articulating to multiple audiences with varying levels of expertise
  • Microsoft Certifications
33

Email / Exchange Administrator Resume Examples & Samples

  • Experience with supporting, sustaining, and upgrading all components relating to the direct delivery of e–mail services
  • Ability to provide ongoing system operations
  • DoD 8570 Compliance IAT Level II prior to start
34

Exchange Administrator Resume Examples & Samples

  • Exchange Online Migrating and Managing
  • Exchange 2013
  • Azure Active Directory
  • Azure AD Connect
35

E-mail / Exchange Administrator Resume Examples & Samples

  • Experience with supporting, sustaining, and upgrading all components of the direct delivery of e-mail services
  • Experience with maintaining a dashboard reporting monthly availability data
  • HS diploma or GED and 8 years of experience with systems administration, AA or AS degree and 6 years of experience with systems administration, BA or BS degree and 4 years of experience with systems administration, MA or MS degree and 2 years of experience with systems administration or PhD degree
  • DoD 8570 Compliance IAT Level II Certification
36

Senior Exchange Administrator Resume Examples & Samples

  • Exchange 2010 administration
  • Hybrid Office365 management
  • Exchange client configuration
  • Manage on-premises Exchange 2010: user and mailbox management
  • Manage on-premises Exchange 2010/2007 server configuration, databases and Database Availability Group
  • Manage Exchange Online mailboxes
  • Exchange server patching
  • Monitor Exchange server health
  • Monitor Exchange queue status
  • PowerShell scripting knowledge
  • Office365 Administration
  • Creates and or follows all change management guidelines
  • Works within team(s) to provide input on complex computing issues within & outside of skills
  • Records work activity using the company’s IT Service Management System
  • Responds to and resolves issues during on and off working hours
  • Documents and provides written and verbal reports and presentations on the status of client systems maintenance and deployments to senior leaders
  • Documents requests, issues and applied fixes in ticketing system
37

Exchange Administrator Resume Examples & Samples

  • Good Mobile or Blackberry
  • Exchange 2003 or 2010
  • MUST HAVE A SECURITY+CE AND ACTIVE CLEARANCE
38

Exchange Administrator Resume Examples & Samples

  • Active Secret Clearance and Security+ Certification
  • Experience working with Microsoft exchange servers
  • Experience with mobile/messaging support
39

Exchange Administrator Resume Examples & Samples

  • Knowledge of Outlook and Exchange technologies (2010/2013 or higher versions preferred)
  • 3-5 years of Outlook/Exchange administration experience
  • Understanding of Active Directory and Networking
  • Crash dump analysis using Visual Studio or the Windows Debugger (windbg.exe) is desired, but not required
  • Any Prior knowledge of messaging APIs and protocols in the following areas is desirable: Exchange Web Services (EWS), Outlook Object Model, Outlook forms development, Extended MAPI, CDOSYS, System.Net.Mail, Exchange REST, Json, Exchange Server ActiveSync and Autodiscover
40

Exchange Administrator Resume Examples & Samples

  • Working with other administrators and engineers of Exchange, Wintel, Network, and Security to perform system changes and troubleshooting
  • System Monitoring: Check system health, capacity, and performance. Remediate issues
  • User incident resolution: Utilize corporate IT ticketing system to prioritize, track and resolve user and system incidents which cannot be resolved by the Service Desk or Client Support teams
  • Administration: Load balancing, user & group provisioning, old user cleanup, patching
  • System Upgrades: Work with other administrators to plan and execute version upgrades, migrations, consolidations as required by changes in the environment or business
  • Mobility support: Support mobile integration including ActiveSync, load balancers, and Netscalers
  • Active Directory administration: Assist IAM team with AD user incidents and requests
  • E-FAX support: Administer and support the Exchange-integrated enterprise fax solution
  • BS or equivalent work experience
  • Experience administering Exchange 2013 in an enterprise environment
  • Experience with AD, trusts, Windows Server 2012, SCOM, and Exchange migrations
  • Experience in an ITIL environment
  • Experience administering Office 365 with via GUI and PowerShell
  • PowerShell scripting moderate to advanced level
  • Microsoft Certifications for Exchange, Windows Server, Active Directory and other related technologies
  • Knowledge of networking, client technologies (Outlook), DNS, security
  • Experience working with Microsoft Premier Support, FIM, ADFS, ADConnect, Exchange Hybrid
  • GLASSDOOR
41

Exchange Administrator Resume Examples & Samples

  • Proactive administration/maintenance of Exchange Server (2010 and/or 2016) including Level 1 and 2 support and applying updates
  • Proactive administration/maintenance of Office 365 including Level 1 and 2 support and applying updates
  • Proactive administration/maintenance of Skype for Business including Level 1 and 2 support and applying updates
  • Adherence to company policies surrounding emails, such as message size, retention dates, and backup/recovery requirements
  • Configuration and maintenance of Exchange DAG in a multi-site configuration
  • Configuration, troubleshooting and maintenance of SMTP mail flow
  • Installation, configuration and maintenance of hosted and non-hosted email encryption technologies
  • Configuration and maintenance of email anti-virus protection
  • Configuration and maintenance of email federation to support Exchange functionality across multiple divisions
  • Work with asset management team to maintain accurate records of all Exchange/Messaging software
  • Work with other Client IT teams to assist in troubleshooting and resolving incident tickets
  • Maintain documentation related to Exchange/Messaging activities/process
  • Adhering to and enforcing all Client standards for Exchange/Messaging
  • Educate employees around collaboration policy and best practices
  • Work with project and architectural teams to drive future road maps
  • Associate’s degree in IT related field or relevant experience
  • Microsoft Certified Technology Specialist (MCTS): Microsoft Exchange Server 2010/2016
  • At least three (3) years performing duties similar to those listed in the Overview section above
  • Experience working in an oil and gas setting is preferred
  • Effectively work in a team environment and strong interpersonal skills
  • Excellent communication and collaboration skills to direct resources across multiple disciplines
  • Problem analysis and resolution
  • Experience managing both internal and external resources
42

Exchange Administrator Resume Examples & Samples

  • Build and deploy Exchange 2013 based on industry standards and FTC supplied architecture and design specification document
  • The finalized FTC Exchange 2013 Deployment plan must be tested in stuck it is a repeatable process
  • Contractor shall migrate Exchange 2007 data to the newly build Exchange 2013 system in a manner that both systems can operate in parallel until Exchange 2007 system can be phase out
  • Shall ensure that the new FTC Exchange 2013 architecture utilizes the Microsoft clustering with the Exchange 2013 Database Availability Group
  • Ensure the new FTC Exchange messaging system is capable of replication active Exchange 2013 email database to the passive email database hosted on each cluster server
  • Ensure that the new FTC messaging system is capable of failing over active database to passive database in Database Availability Group
  • Ensure that the new FTC messaging system integrates with Certificate Authentication, PIV and MaaS360 Mobile Device Management
  • Shall test the new FTC Messaging system with FTCs Security Configuration Checklist
  • Ensure that the new FTC Exchange 2013 environment is hosted on FTC Production VMware virtual servers
  • Conduct knowledge transfer of the system maintenance for the new Exchange 2013 system
  • Shall decommission and remove the legacy Exchange 2007 system from the production environment when the migration is complete
  • Update deliverables based on feedback from Core Engineering staff
  • Follow all FTC policies, standards and guidelines
  • All contractor deliverables are subject to review and approval by the Core Engineering Staff
  • This exciting opportunity is available immediately so please apply today for immediate consideration!
43

Exchange Administrator Resume Examples & Samples

  • Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted emails
  • Manage groups - Create, change, modify distribution groups
  • Troubleshoot OWA issues
  • DNS troubleshooting for exchange online
  • Troubleshoot Exchange ActiveSync Synchronization Problems
  • Work with domain names and DNS Records in Office 365
  • Migrate All Mailboxes to the Cloud with a Cutover Exchange Migration
  • Administrator Role Groups in Exchange Online
  • Manage Outlook Web App Features Using Outlook Web App Mailbox Policies
  • Manage Exchange ActiveSync
  • Manage Data Protection on Mobile Devices
  • Spam Filtering and Message Hygiene
  • Enable an Archive Mailbox
  • Set Up and Manage Retention Policies in Exchange Online
  • Set Up and Manage Information Rights Management in Exchange Online
  • Put a Mailbox on Litigation Hold and Delivery Reports for Administrators
  • Exchange Hybrid Deployment and Migration with Office 365
  • Should know of different licenses in Office 365 and different type of admin groups
  • Address connectivity, software, and mobility installation issues
  • Interact with Microsoft for critical and escalation issues for permanent resolutions
  • Maintain health of monitoring tools and reports data interactions/ integrations
  • Participate in technical projects through design, build, test and deploy phases
  • Day to day outlook/owa troubleshooting
  • Exchange 2010 and 2013 (Mid-Level)
  • Blackberry Administration/BES 10.0+ (Mid-level)
  • Public Folders and Active Directory (Mid-Level)
  • Configuring and managing Iron Port (Senior-Level), mail hygene
  • Ability to obtain a Public Trust
  • Experience with high availability and Redundant technologies (Clustering, load Balancing, site to site fail-over etc.)
  • Ability to translate high-level business requirements into meaningful and innovative technical solutions utilizing Microsoft technologies
  • Microsoft Server 2008, 2012
  • Mobile Device Management Technologies (Mid-level)
44

MS Outlook Exchange Administrator Resume Examples & Samples

  • Work with cross functional business unit representatives to drive platform enhancements and develop governance processes to ensure focus on the most important initiatives
  • Work closely with the managed service provider to improve tier 1 call resolution through driving automation and self-support knowledgebase creation and improvement initiatives
  • Continuously monitor the environment and proactively address or create plans to address risk and anticipated issues due to upcoming infrastructure upgrades, security patches, updates to other integrated applications, etc
  • Research acute, complex technical problems within the environment and develop plans to resolve
  • Working closely with the managed service provider and senior IT staff, facilitate collaborative work teams to resolve any infrastructure issues related to the email and messaging platforms (Network Services, Security, Server Admins, Backup and Storage team and other applications teams)
  • Be available outside normal business hours to address critical messaging and email issues
  • Develop and maintain operational support documentation for email and associated applications
  • Develop and report out on usage statistics and drive managed service provider's monitoring of the messaging and email environment
  • Define multi-year messaging and email roadmap, including release schedule and improvement initiatives
  • Develop disaster recovery and business continuity plans in relation to the email and messaging platforms
  • Work with application team leadership to develop notifications for planned and unplanned production outages
  • Continuously monitor platform security vulnerabilities and remediate as necessary
  • Perform root cause analysis of any email and messaging platform issues
  • Engage in administrative tasks such as adding, modifying and deleting group mailboxes and email accounts
  • Create and manage Exchange server/mailbox policies, relays and connectors
  • Work closely with the Storage and Backup team to ensure the backup strategy is in place and expedite restoration of backed up content when necessary
  • Manage entire Exchange 2016 infrastructure over multiple sites
  • Monitor system and application logs for issues and remediate as necessary
  • Configure advanced transport rules
  • Manage Exchange databases and fragmentation
  • Troubleshoot legal hold issues
  • Manage mailbox quotas and retention policies
  • Must have Bachelors degree in IT related field (e.g. Computer Science, Information Systems). Other degrees will be considered with relevant experience
  • Advanced literacy in Microsoft Windows Server and Active Directory environments
  • Managing Exchange 2010/2013/2016 in a large, on-premise, clustered enterprise environment (5+ years)
  • Certificate and DNS administration in relation to Exchange
  • Solid understanding of MS Outlook and Outlook Web Access
  • Experience with PowerShell Scripting- Experience working in an environment with change control processes
  • Excellent analytical, troubleshooting, and problem solving skills
  • Troubleshooting mail flow issues
  • Ability to perform independent technical research
  • Ability to regularly work outside of normal business hours
45

E-mail / Exchange Administrator Resume Examples & Samples

  • Experience with supporting, sustaining, and upgrading all components of the direct delivery of e–mail services
  • HS diploma or GED and 8 years of experience with systems administration, AA or AS degree and 6 years of experience with systems administration, BA or BS degree and 4 years of experience with systems administration, MA or MS degree and 2 years of experience with systems administration, or PhD degree
  • Obtain or renew IA Certification Category and Level, including IAW DoD 8570.10–M and BBP 05–PR–M–0002 prior to start
  • TS/SCI clearance with a polygraph prior to start
46

Exchange Administrator Resume Examples & Samples

  • Exchange Admin with knowledge in Advanced Administration of Exchange Server 2010 and Lync 2013 with good understanding of Mail-flow/SMTP, Monitoring, Reporting, Integration with different technologies and Exchange Server Migration activities
  • Working Knowledge of Exchange server, Software, service pack installation, troubleshoot various server related issues, troubleshoot NDRs, tracking emails etc
  • Day-to-day operation of Lync/Exchange environments which includes change, release, performance and availability management
  • Demonstrated experience troubleshooting complex enterprise level issues and outages
  • Knowledge of Powershell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions
  • Proven knowledge on O365, Microsoft Exchange and Active Directory
  • Troubleshooting and Configuration of O365, Exchange and Active Directory
  • Administering cloud-based messaging
  • Troubleshooting Mobile interactions with Messaging (Preferred: Good Messaging server)
  • Sound knowledge of Email client like Microsoft Outlook and OWA
  • Good knowledge on Mail Archiving software (Preferred: EMC SourceOne)
  • Backup/Recovery: Working knowledge on Setup and Configuration of native & 3rd party backup management tools
  • Out Of Hours server reboots & checks
  • Vendor Management (hardware and Software vendors HP, Dell, MS, VM, Citrix and others)
47

Exchange Administrator Resume Examples & Samples

  • 1) 5 years overall Systems Administration experience
  • 2) Hands on experience with Exchange Servers and Domain Controllers
  • 3) Setting up, troubleshooting and deploying Exchange Servers
48

Ms Exchange Administrator Resume Examples & Samples

  • Bachelor’s degree in Computer Science or related, or equivalent work experience
  • Advanced knowledge & troubleshooting experience in rack mounted and blade hardware (HP hardware experience preferred)
  • 5+ years of experience installing, supporting and troubleshooting Windows Server products in an Enterprise class environment
  • 3+ years of hands-on experience supporting and troubleshooting Active Directory, DNS, WINS, & DHCP
  • 3+ years of hands-on experience working with VMware ESX and vSphere
  • 5+ years of hands-on experience with Microsoft Exchange (2010/2013/2016)
  • Hands-on knowledge and understanding of hardware configuration and troubleshooting
  • Ability to resolve problems such as file system capacity, consistency and integrity of file systems, understand and take action on hardware related problems such as CPU, RAM, and disk failures
  • Knowledge of administrating and managing Microsoft Lync/Skype for Business
  • Microsoft SCCM/SCOM and Commvault experience preferred
  • Knowledge of administrating and managing ProofPoint email filtering is preferred
  • Knowledge of administrating and managing a Symantec eVault email archiving environment is preferred
  • Demonstrate ability to manage and lead hardware and software migration and upgrade efforts of varying size and complexity
  • Demonstrate ability to document project tasks, design, test, and implementation. Request input and review from management and technical team members
  • Demonstrate the ability to present areas of expertise to team members with guidance from lead/manager
  • Demonstrate the willingness and ability to improve performance and/or capabilities across all areas of responsibility; utilize formal and informal training to maintain skill sets
  • Ability to work within a 24x7 support environment and participate in an on-call rotation