Marketing Cloud Resume Samples

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M Goldner
61898 Julian Well
+1 (555) 459 3497
61898 Julian Well
p +1 (555) 459 3497
Experience Experience
Detroit, MI
Marketing Cloud Supervisor
Detroit, MI
Detroit, MI
Marketing Cloud Supervisor
  • Evaluate team and individual performance by analyzing data, reviewing cases, and monitoring customer interactions
  • Feedback on processes efficiency and process improvement between ExactTarget, clients and partners
  • Feedback on processes efficiency and process improvement between MarketingCloud, clients and partners
  • Assist in resolution of escalated situations initiated by Marketing Cloud, clients and partners
  • Manage Escalations on behalf of the client and/or Marketing Cloud
  • Ensure adherence to client service level agreements and timely case resolution
  • Facilitate and maintain positive relationships with Marketing Cloud teams, clients and partners
Chicago, IL
Manager, Marketing Cloud Support
Chicago, IL
Wolf, Herzog and Sporer
Chicago, IL
Manager, Marketing Cloud Support
  • Reach out to Account Owners of current and future Premium Clients to provide assistance for renewals and new business opportunities
  • Motivate, develop, coach, and lead team members in adherence with established processes
  • Provide technical assistance for team members on active issues
  • Direct responsibility for employee development and ensuring employee satisfaction
  • Assist in resolution of escalated situations initiated by Salesforce Marketing Cloud, clients and partners
  • Prepare, monitor, and report on defined performance metrics
  • Responsible for team operations, schedule management, and communication
Chicago, IL
Senior Salesforce Marketing Cloud Engineer
Chicago, IL
Gaylord, Mills and Medhurst
Chicago, IL
Senior Salesforce Marketing Cloud Engineer
  • Working with product managers contributing to blueprints, and assisting with planning of feature sets that impact multiple platforms
  • Provides development leadership to team members
  • Makes recommendations to improve effectiveness of team
  • Assigns and oversees development tasks
  • Work with offshore resources
  • Performs troubleshooting and analysis to assess root cause of application issues
  • Creates prototypes
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of San Francisco
Bachelor’s Degree in Computer Science
Skills Skills
  • Good working knowledge of relevant competitive products and Ad Serving solutions
  • Ability to establish credibility and create confidence quickly and easily
  • Excellent time management skills and ability to multi task
  • Strong problem solving skills
  • Highly functional in a fast-paced, dynamic environment
  • Excellent project/time management skills to drive self and others to on-time completion
  • Ability to handle a diverse set of employees and partners including an international audience
  • Demonstration of the ability to engage in a hands-on implementation of software technology for multi-product solutions
  • Impeccable written and verbal communication, listening and presentation skills in English
  • Working knowledge of Agile, SCRUM, and process management methodologies
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15 Marketing Cloud resume templates


Director of Product Marketing Cloud Native Applications Resume Examples & Samples

  • Lead, develop, and personally contribute to all product marketing activities for Cloud-Native Apps products
  • Lead alignment with PMM organizations across VMware for business planning, go-to-market, positioning and messaging, and any other cross-business unit product marketing activities
  • Maintain marketing relationships and collaborations with technology partners of Cloud-Native Applications
  • Track and analyze market and customer data to draw insights to define overall plans
  • Work closely with corporate marketing and product management organizations to define overall marketing strategy
  • Work closely with field leadership to develop sales tools and collateral communicating the value of VMware and Cloud-Native Applications products to customers and partners
  • Represent VMware in key customer engagements, at analyst events, conferences and other venues

Crm Business Analyst Marketing Cloud Resume Examples & Samples

  • Interact with business users--across all levels of the organization
  • Work with clients, business partners and technology partners to identify, define, interpret and clarify scope of problems/issues in terms of business and/or system requirements and processess
  • Document and maintain operational processes
  • Gather requirements, including building a robust catalog with acceptance criteria and prioritization
  • Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, researches and evaluates alternative solutions
  • Evaluates design of existing systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership
  • Demonstrate understand technical details and solutions
  • Articulate data requirements and data quality standards
  • Collaborates with other analysts and project contritbutors to create comprehensive and cohesive solution approaches
  • Solve complex problems and develop innovative solutions related to the Salesforce CRM platform while driving for OOTB solutions and articulate pros/cons of customizations
  • Deliver optimal and scalable solutions with best practice
  • Support all testing, unit through UAT
  • Experience working in complex, enterprise, global and/or ExactTarget implementations
  • Experience working in a business process team and coordinating process efforts
  • Experience with marketing analytics/statistics
  • Enterprise business solutioning experience for large corporations
  • At least 1 year experience in SFDC or ExactTarget
  • At least 2 years experience in business process and/or requirements gathering

IBM Marketing Cloud Pre Sales Consultant Resume Examples & Samples

  • Proactively and effectively identify customer needs, understand business issues and drivers behind specific request
  • Build & deliver custom presentations & demonstrations to customers and prospects by matching specific client business requirements into effective technical solutions
  • Possess the knowledge and expertise of all IBM Marketing Cloud products
  • Work closely with Product Marketing and Management teams to stay current on all product features and offerings
  • Provide input to Product Marketing on client needs and industry trends for product enhancements
  • Discuss & demonstrate the technical architecture and integration model
  • Assist in the preparation of RFP responses and deliver technical and sales oriented presentations to customer’s technical staff and senior management
  • Recognized as technical POC and technology/market expert by customer
  • Maintain high level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products
  • Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of the IBM Marketing Cloud
  • Minimum of four (4) years of related industry experience as a pre-sales engineer, developer, or consultant
  • Minimum of two (2) years of pre or post-sales experience with a software vendor
  • Experience with applications such as CRM, ERP, SCM, or e-commerce infrastructure products
  • Well-versed in web, network computing, and integration technologies
  • Comfort discussing: J2EE architecture, JSP, Servlets, Java, XML/XLT, Java Script, and HTML
  • Expertise with RDBMS design and administration
  • Software implementation project experience

Product Manager, Marketing Cloud Platform Resume Examples & Samples

  • At least 5 years experience in a Product Management role
  • Experience managing sophisticated SaaS products
  • Data architecture and processing experience
  • API management experience
  • Understanding of platform development methodologies and best practices
  • Expertise in web development and systems integration
  • Expertise in API best practices
  • Ability to write both business requirements and functional specs
  • Experience working with teams that employ agile software development methodologies
  • Effective communication with customers and remote stakeholders is mandatory
  • Very good listening skills
  • Enthusiastic, creative and innovative attitude

Product Manager, Marketing Cloud Platform Resume Examples & Samples

  • Experience managing sophisticated SaaS products and/or application development platforms
  • Knowledge of modern big data technologies and analysis approaches
  • API design experience

IBM Marketing Cloud Europe Digital Marketing Manager Resume Examples & Samples

  • Plan and collate the email marketing calendar for the EMEA region, including liaising with the top of funnel team to develop pre and post event support communications
  • Develop and execute email-based lead nurture programs, in multiple European languages, to support vertical marketing initiatives across Europe
  • Working alongside the Product Marketing and Content teams to create compelling content and look for ways to optimise, test and further enhance future campaigns and communications
  • CRM management to include timely input of data, maintaining data hygiene standards and generating reports on marketing effectiveness
  • Act as the team focal point for the marketing contact database, data privacy (and the differing approaches across Europe) and reporting and management of our contact data
  • Collaborate with other members of the global marketing team on various marketing initiatives as necessary including events management, PR, and customer, partner and product marketing
  • Cooperate with team members to meet goals or complete tasks
  • Must be comfortable working in ambiguous and/or stressful situations
  • Must be self-motivated and know when to seek guidance; detail-orientation is a must
  • Exceptional organisation and time management skills
  • Degree in Marketing or Communications or other related field
  • An understanding of online marketing and lead generation within a B2B environment
  • Proven background and experience in digital marketing and marketing automation.Recent hands on experience of systems such as Silverpop Engage/IBM Marketing Cloud, Eloqua, Marketo or Pardot. Experience with marketing automation, lead scoring, and nurturing rather than pure email marketing is essential
  • Good analytical and reporting skills experience with CRM system i.e Salesforce, MS Dynamics, Netsuite etc. integrated in a marketing automation environment
  • Understanding of email campaign performance metrics such as segmentation, a/b testing, essential
  • Candidates must have an awareness of good data hygiene practices and experience of the differing data privacy regulations across Europe and the implications for email marketing activity
  • Computer literacy: MS Office (incl. MS Word, PowerPoint, Outlook, Excel and Project), WebEx or Go-To Meeting

IBM Marketing Cloud Europe Inbound Marketing Manager Resume Examples & Samples

  • Research, develop and manage execution of the marketing plan to drive lead generation for IBM Marketing Cloud (IMC) for defined territories across Europe
  • Responsible for the planning and coordination of lead generation event marketing across Europe including 3rd party sponsored events such as trade shows, webinars and industry conference sponsorships and proprietary IBM Marketing Cloud events. The position will also provide support as required for the annual EMEA customer conference and coordinate sales support for company speaking engagements
  • Coordinate all logistical considerations for events to include logo placement, communications with vendors and participants, shipment of tradeshow booth and marketing collateral, setup and tear down of trade show events (where needed)
  • Working with our agency, research, develop and manage implementation of new marketing strategies to drive lead generation and brand awareness for IMC including content syndication, PPC and other online marketing activities
  • Manage agency and vendor relationships and coordinates activities specific to various marketing initiatives, ensuring that all work is completed satisfactorily according to agreed timelines and budget
  • Manage requisition and invoicing procedures to ensure timely processing of invoices
  • Manage leads that are generated through our marketing activities: import them into the IMC system and work with marketing and sales staff to ensure follow up communications and campaigns are sent as appropriate
  • Regularly coordinate and ensure appropriate review of marketing material content with the rest of the marketing team to ensure proper materials are available for events
  • Responsible for tracking ROI after completion of events and marketing initiatives and providing reports to management as requested
  • Generate reports on a weekly and monthly basis that marketing provides to senior management. This includes lead volume, event results, and cost tracking
  • Collaborate with other members of the global marketing team on various marketing initiatives as necessary including advertising, events management, PR, and Product Marketing
  • Experience of working in a complex, matrix organisation an advantage
  • Flexibility, ability to change priorities quickly, and capacity to handle multiple tasks
  • Effective collaborator with proven process improvement skills
  • Keep up-to-date on technology trends, developments & best practices
  • Degree in Marketing or Communications or other related field preferred
  • Proven background and experience in event management and digital marketing with recent, hand on experience of systems such as Silverpop Engage/IBM Marketing Cloud, Eloqua, Marketo or Pardot
  • Good analytical and reporting skills with experience with CRM system such as Salesforce, MS Dynamics, Netsuite etc. integrated in a marketing automation environment
  • Experience in planning and executing content syndication and social media campaigns an advantage
  • Computer literacy: MS Office applications (including MS Word, PowerPoint, Outlook, Excel and Project), WebEx or Go-To Meeting
  • Fluency in English, both spoken and written is essential. Additional languages, particularly French, German, Spanish or Italian, are highly desirable

IBM Marketing Cloud Specialty Software Sales Representative Resume Examples & Samples

  • Effectively and independently deliver the IBM Marketing Cloud (IMC) value proposition,
  • Develop a sustained pipeline of accounts by actively prospecting via cold-calls, marketing lead follow-up, personal relationships,
  • Follow the established IMC sales process as published and consistently
  • Develop, write, and deliver value-based sales proposals and respond to client RFP’s
  • Consistently and regularly use IMC products to demonstrate our product capabilities to potential clients reas of the IBM organization
  • Negotiate contracts with clients,
  • Represent IMC in a professional and ethical manner

Lead, Demand Creation, IBM Marketing Cloud Resume Examples & Samples

  • Lead and develop a team of demand programs specialists focused on prospect acquisition and conversion for the North America region
  • Plan and manage budget for all North America demand creation programs to ensure effective use of funds to optimize and maximize return on investment (ROI)
  • Collaborate across marketing to develop and execute integrated digital marketing campaign frameworks to reach desired results and key KPIs
  • Partner closely with product marketing, sales, marketing operations and creative services to identify and produce campaigns and content that successfully drive new leads and move prospects deeper into the demand funnel
  • Partner with other stakeholders and resources to ensure the most effective mix of strategies, tactics and offers to improve both the effectiveness and efficiency of demand creation programs
  • Work with website resources, creative services team and content creators to ensure that IBM Marketing Cloud website content delivers a high volume of high quality leads through a best-in-class online experience
  • Collaborate with other members of the global marketing team on various marketing initiatives as necessary including advertising, online marketing, events management, social media, funnel management and product marketing
  • Forecast, measure, analyze and report on the impact of demand creation activities on sales pipeline, revenue and sales cycle length
  • Oversee all print and online advertising, including pay-per-click. This requires having a thorough understanding of the advertising programs and opportunities provided by selected target outlets and forming strong relationships with contacts at each outlet
  • Interlock with regional sales and tele-qualification/prospecting team leadership to ensure agreement on priorities, adjusting plans as appropriate to address changing market conditions
  • Liaise with senior sales management across North America to ensure that marketing activities are aligned with sales plans and business objectives (strategic and tactical.)
  • Minimum of five (5) years of experience developing and executing strategic lead generation and nurture programs in a B2B environment
  • Minimum of 2 years of experience leading and developing a team
  • Minimum of ten (10) years of experience developing and executing strategic lead generation and nurture programs in a B2B environment. Experience in the software-as-a-service space and/or marketing to marketers is preferred
  • Minimum of 5 years of experience leading and developing a team

Account Executive, Marketing Cloud Resume Examples & Samples

  • Collaborate with Account and Territory team to identify target accounts
  • Generate business opportunities through networking, cold-calling, and prospecting in to current customers
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc

Marketing Cloud Esmb Account Executive Resume Examples & Samples

  • Build and Manage a pipeline to achieve to achieve targets
  • Actively identify, target and approach new business prospects within a designated geographical and/or verticalised territory
  • Retain, grow and develop portfolio of existing clients ensuring renewal and growth of all existing accounts
  • Understand the organisational structure, business model, online marketing strategy of assigned clients
  • Understand and document use of Salesforce Marketing Cloud application and services to support client's marketing & communication goals
  • Ability to develop and present quarterly business reviews with top tier clients
  • Leverage Salesforce Marketing Cloud product and services to move the client up along the sophistication scale and improve relevancy of their email and channel programs including social and mobile
  • Track and report on both renewal and new business pipeline at least 90 days in advance
  • Develop call and face-to-face meeting cycles for existing accounts to consult on usage, options and renewals
  • Identify client's marketing and communication gaps/opportunities that can be solved via incremental investments in Marketing Clouds products and services
  • Capture and quantify business impact of Salesforce Marketing Cloud solution for client and identify clients to act as references
  • Significant experience in working within the digital marketing industry
  • Track record in over achieving on sales targets on a consistent basis
  • Understanding of a Sales environment with experience forecasting and hitting targets
  • Ability to negotiate commercial contracts and maintain competitive pricing
  • Has worked on strategic selling in account or relationship management with emerging businesses
  • Exceptional presentation and communication skills with experience of engaging with 'C' level executives
  • Ability and proven experience with strategic thinking and complex decision making
  • Thorough knowledge of MS Office software including Excel, Word, PowerPoint as well as use of a CRM, ideally
  • Salesforce is a diverse employer and cultural fit is a very important part of what we look for in all potential new employees

Renewal Manager, Marketing Cloud Resume Examples & Samples

  • Align closely with Regional Vice President (RVP) and Area Vice President (AVP) in their territory to improve renewal accountability, prompt faster escalation/sales support and improve overall culture of renewability
  • Develop and execute win-win negotiation strategies for account contract renewals that result in longer term contracts, price increases and Premier Support, as well as identifying upsell/cross-sell opportunities
  • Creates long-lasting customer relationships by earning their trust and respect
  • Accurately maintains a rolling 120 day forecast of renewals in your territory
  • Collaborate with internal resources (Account Executives, Support, Professional Services, Pricing, Product Management, Billing, Customer Success Management, etc...) to develop comprehensive "win" strategies for renewals and to ensure customer satisfaction
  • Identify customer requirements including understanding their organization, business model, and online marketing strategy to uncover roadblocks and demonstrate strong account management capabilities to drive renewal to on-time closure
  • Communicate risks clearly and take the lead in developing resolution strategies

Rvp-regional VP Marketing Cloud France Resume Examples & Samples

  • Lead a team of Sales Leaders and approximately 10 Account Executives who are tasked with generating growth and new business within France
  • Reporting on sales activity and forecast to leadership team
  • Experience operating and liaising with C level executives
  • Marketing experience
  • Entrepreneurial endeavours

Senior Manager, Marketing Cloud Alliances Resume Examples & Samples

  • 10+ years' experience in a customer or channel technical management role focused on enterprise level businesses or GSI's like Accenture, Deloitte, PwC as well as boutique and regional SI's
  • Proven Thought Leader and Influencer with strong Enterprise software market experience and PaaS, SaaS, and or Cloud technology companies
  • Demonstrated analytical, organizational, and project management skills, using relevant information to make timely decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness
  • Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization
  • Strong drive and character qualities that match with company core values and inspires others to follow and act

Marketing Cloud Deployment Specialist Resume Examples & Samples

  • Collaborate with members of the Marketing Cloud Campaign Solutions team to manage, create and deploy campaigns on behalf of Marketing Cloud clients by executing tasks related to audience segmentation, email scheduling and email sending
  • Manage subscriber data, import and segmentation using a combination of Marketing Cloud tools and database queries
  • Schedule deployments in the Marketing Cloud application and providing completion communications to the client
  • Conduct quality assurance reviews and other activities to ensure the accuracy and timeliness of email deployments
  • Monitor the campaign post-deployment to validate completion
  • Develop robust campaign documentation, including customer specific work instructions
  • Prepare customer assets for hand off to other team members

Senior Enterprise Account Executive Marketing Cloud Italy Resume Examples & Samples

  • Ability to do a an initial demonstration of the Marketing Cloud capabilities
  • Position Marketing Cloud product and services and improve Customer's impact
  • Create business plan in collaboration with the extended team in order to drive net new revenue and ensure customer success

Marketing Cloud Engagement Manager Resume Examples & Samples

  • 10+ years experience delivering consulting services, including team leadership and active involvement in selling professional services
  • 5+ years managing C-level client relationships, including escalation resolution
  • 5+ years of enterprise-level project management experience
  • 5+ years operating in a pre-sales environment, shaping and scoping large and complex implementation projects
  • 2+ years experience as a technical and/or functional architect in a mid to large sized organization focused on CRM, Customer Engagement, or Digital Marketing
  • Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
  • Able to command a group audience, facilitate solutioning and lead discussions such as implementation methodology, road mapping, social enterprise strategy, mobile strategy and executive-level requirement gathering sessions
  • Highly developed soft skills, with the ability to adjust communication style based on the audience and difficult client situations
  • Excellent analytical & problem solving skills
  • Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
  • Demonstrated ability to lead and manage teams through influence while also functioning as an individual contributor / team member
  • History of working in a consultative selling environment, where clients seek and value your opinions and see your advice as objective and unbiased
  • Enterprise transformation experience, including a track record of selling targeted engagements that will underpin Salesforce's "customer company" strategy
  •, CRM experience preferred
  • BA/BS or equivalent; MBA is a plus

Marketing Cloud Professional Services Resume Examples & Samples

  • Grow, lead & manage and develop a team of winning Marketing & Technology Consultants, Program Managers & Project Managers
  • Implement (in collaboration with the Global Services Operations team) repeatable and sustainable processes that drive customer satisfaction and predictability of revenue. Ensure high client satisfaction levels by enabling the project teams to deliver successfully
  • Run the regional PMO in collaboration with the Global Services Operations team
  • Drive the success of the business through the growth of revenue
  • Drive Customer Satisfaction and facilitate on-going and consistent review of customer projects & programs to improve efficiency and quality
  • Contribute to developing new and innovative service offerings
  • Responsible for sourcing, recruiting and hiring incremental staff based on a pro forma revenue pipeline
  • Monitor and manage regional performance including client satisfaction, employee productivity and satisfaction and revenue management
  • Work with Salesforce Enablement, Training and Employee Success teams to build and launch a training and ongoing professional development program for all resources
  • Develop a culture and reputation for excellence in the delivery of professional services
  • Actively participate in the achievement of corporate strategic and operational goals
  • Be recognized as a valuable and trusted teammate by other members of the APAC Professional Services Team and the Global Services team as well as other functional areas within Salesforce Marketing Cloud
  • Accountable for control and governance structures to ensure desired outcomes across projects & programs
  • Coordinates service levels and agreements, and prioritizes resources across projects and programs
  • Manages delivery portfolio - monitoring, escalating, and resolving delivery issues internally
  • Develop mutually rewarding and trusting relationships with client executives and participate in sales pursuits driving the solution planning and deal shaping process that will help drive business value for our customers
  • Excellent communication and negotiation skills, including the ability to negotiate sensitive situations and complex contracts, nurture relationships beyond immediate customer team, articulate value to customers, etc
  • Outstanding business acumen
  • Proven ability to become a strategic business partner and trusted advisor to customer
  • Customer oriented attitude and excellent interpersonal skills
  • Outstanding people management skills, including ability to lead a team and mentor individuals in career growth
  • A passion for client, portfolio and team management
  • Previous experience managing professional service or consulting delivery
  • Excellent communication skills (customer and internal)
  • 10+ years of increasingly diverse and/or complex relevant experience
  • 5+ years of direct people management experience
  • Demonstrated ability to establish and maintain relationships with C-suite level customers
  • Demonstrated collaboration with sales teams

Sales / Solution Lead, Adobe Marketing Cloud Resume Examples & Samples

  • Provide subject matter expertise to identify and recommend workable solutions to clients
  • Work with the project management and technical leads to develop the overall implementation solution plan and serve as a lead, as required, overseeing aspects of the project life cycle, from the initial kickoff through the requirements analysis, design and implementation phases for projects within solution area
  • Accountable for broader quality of delivery across relevant Solution Platform projects through appropriate risk mitigation strategies
  • Create and distribute reusable Solution Platform sales and delivery content to ensure scalability of solution area and group
  • Provide point of view on Solution Platform and vendor market place
  • Support the business development life cycle by serving as a solution SME and assisting with the identification and qualification of business development opportunities
  • Help lead and contribute to the estimation effort for relevant proposals and/or projects
  • Help support vendor relationship for Solution Platform sales and delivery

Marketing Cloud Strategist Resume Examples & Samples

  • Provide consultation on one-to-one communication development, best practices, and optimization efforts for existing clients. Examples include
  • Strategic Roadmap Development: Inventory all facets of an existing one-to-one communications program and identify strengths and weaknesses. Based on findings, provide recommendations for short and long term strategic initiatives
  • Management of project schedules for client projects
  • Interface with numerous internal groups to deliver service to clients (Sales, Project/Program Management, Design Services, Deliverability Services, Product Management, etc)

Business Development Specialist for Hybris Marketing Cloud Resume Examples & Samples

  • 5-10 years’ experience in enterprise software sales, sales enablement industry operations, and corporate development
  • Fluency in English, any other language an asset
  • Fluency in the language of local markets desirable

Marketing Cloud Best Practices Manager Resume Examples & Samples

  • Experience in developing content, help, and messaging inside applications, websites, and other user touch points
  • Technical development experience, particularly of Adobe's Digital Marketing solutions
  • A proven track record of developing technical content, practical guides and community material
  • Ability to juggle and prioritize many projects simultaneously
  • Exceptional writing skills and attention to detail
  • Experience leading large content efforts
  • Ability to present and sell your ideas, create coalition, and build support
  • 5+ years of experience in technical content development

Regional VP-marketing Cloud Resume Examples & Samples

  • Guide and manage the activities of the Account Executives within assigned region to ensure that company revenue goals and objectives are exceeded
  • Coordinating and managing weekly and monthly one-on-one and team pipeline reviews, meetings and training sessions to ensure ongoing improvement and best-practice sharing
  • Display a thorough understanding of business needs and revenue potential for accounts in the assigned region
  • Work with team members individually as needed while always promoting a healthy team environment
  • Other duties as assigned by leadership Generate leads from tradeshows and regional networking events
  • Basic Requirements
  • Excellent C-level communication skills
  • Minimum of 5-7 years enterprise software sales experience successfully selling solutions at the C-level (preferably CMO's) with 4+ years of direct sales mgmt. experience
  • Preferred Requirements
  • Experience managing and building a team of successful SaaS and/or Cloud sales professionals in the Marketing Automation/Solutions space
  • Proven leadership ability to influence, develop and empower employees to achieve objectives with a team approach
  • Total comfort demonstrating SaaS/cloud-based software and discussing it with business leaders

Lead Solutions Engineer, Marketing Cloud Resume Examples & Samples

  • Bachelor's Degree in Informatics, Computer Science, or Interactive Design
  • Understanding of digital marketing best practices
  • Experience Storytelling, Storyboarding, Copywriting
  • Experience developing mobile responsive web pages and emails
  • Experience with presentation software including PowerPoint and Keynote
  • Experience with design software including Photoshop, Illustrator and Dreamweaver
  • Pitching ideas, presenting to internal/external stakeholders
  • A passion for solving problems
  • 3+ years relevant work experience

Automation Engineer, Nielsen Marketing Cloud Resume Examples & Samples

  • Resourceful, self-starter, and a team-player
  • Desire to be deeply involved in product definition and direction
  • Appreciation for and commitment to clean, reusable and well-tested code, architecture, and documentation
  • Receptive to constructive feedback
  • Solid understanding of continuous integration and continuous deployment environments
  • Strong analytical skills and a passion for testing
  • Excellent debugging and problem solving skills
  • High volume ETL processing
  • Detail oriented with a commitment to innovation
  • Effective communication and writing skills are a must

VP, Agency Sales, Nielsen Marketing Cloud Resume Examples & Samples

  • Lead discovery sessions to identify the customer’s key needs and pain points
  • Develop a strong understanding of the client’s business and demonstrate how the platform can assist them to achieve their business objectives
  • Lead and develop a growing sales team
  • 5+ years of experience in a revenue-focused Sales role within the Ad tech and/or SaaS industry
  • Demonstrated record of creating and growing revenue
  • Strong knowledge of digital advertising systems and business models
  • Track record of successfully up-selling high value, complex technology or data services

SVP, Nielsen Marketing Cloud, Saas Sales Resume Examples & Samples

  • Lead, develop, and grow Nielsen Marketing Cloud business
  • Work with the prospect in a consultative fashion to develop a digital strategy vision and position DMP’s offering as an instrumental part of that vision
  • 10+ years of experience in a revenue-focused Sales role within the Ad tech and/or SaaS industry
  • Strong leadership and team building skills
  • Bachelor Degree or equivalent experience required
  • Possess a network of high level marketing contacts in auto, retail, financial services and CPG verticals
  • Knowledge of the exchange/DSP/SSP/Trading Desk ecosystem
  • Outgoing confident individual who is comfortable presenting to senior executives

Solutions Engineer, Nielsen Marketing Cloud Resume Examples & Samples

  • Interface with client technical teams to implement new integrations between the Nielsen (eXelate) Data Management Platform and client/third parties
  • Provide end user training and develop documentation (both internal and external) for the EMP’s various interfaces and APIs
  • Work with ecosystem partners (e.g. Google, AppNexus) to establish new integrations and troubleshoot issues as dictated by customer requirements
  • Work with engineering teams to troubleshoot issues and define/test new features; roll new features out to platform users
  • Develop and maintain internal tools to automate core automation processes and provide visibility into platform usage
  • Understanding of advertising technology and associated ecosystem, and common processes (e.g. server-to-server integrations, real-time bidding, cookie technologies, etc)
  • Experience working with ecosystem partner platforms (DoubleClick, AppNexus, etc)
  • Experience working with streaming and/or Big Data technologies/systems

Senior UX Designer, Nielsen Marketing Cloud Resume Examples & Samples

  • Create effective, comprehensive solutions for Nielsen’s Web products using best practices, the latest Web trends and design tools to augment the user experience. Follow thoughtful interaction and information architecture and user-centric design methodologies
  • Build insight and analytics that would enable analysts and strategist to tap into the full power of our consumer data and deliver superior market outcomes
  • Work with business stakeholders and product managers to define user experience strategy and to design UIs around business requirements
  • Work closely with data scientists to design interactive advanced analytics and reporting tools
  • Develop high level and/or detailed storyboards, mockups, and prototypes to effectively communicate interaction and design ideas to engineers
  • Gain a deep understanding of user motivations, market opportunities
  • Rapidly iterate on design based on user feedback, tech constraints, market dynamics
  • Play an integral part in product development, from conceptualization, design, and web prototyping
  • Take a leading part in efforts for accurate, high-quality, and timely product delivery
  • Play a leading role in usability tests
  • Build detailed mocks and graphic assets for R&D development
  • BS/MS degree in Human Computer Interaction, Interactive Design, or related area
  • 5+ years of relevant professional experience, including proven web design, interactive design and/or information architecture
  • Strong, clean visual design sense, with a solid portfolio that demonstrates user-centric design and creativity (Please send URLs for an online portfolio)
  • Mastery of Adobe Web CS Suite
  • Fluency in latest Web standards and responsive design. Well-versed in fundamental visual and interactive design disciplines and principles
  • Exposure to analytics, digital media and audience buying
  • Excellent organization, communication, and teamwork skills
  • A 'can-do' attitude with a hands-on work ethic; comfort with multi-tasking and handling conflicting priorities
  • Experience in information design and data visualization
  • Advantage - Previous experience in agile product development environment
  • Advantage - experience in ad tech, digital media and software

Marketing Cloud Business Analyst Resume Examples & Samples

  • Understand business and propose the best implementation using the SFDC solution
  • Provide best practice in specialized processes such as Lead Management, Campaign Management, Lead Defining field mapping for Leads conversion
  • Familiar with Marketing processes including Sales analysis, Market share analysis, Expense analysis, and financial analysis
  • Maintain collaborative relationships with external vendors to achieve project goals, where necessary
  • Participate in the evolution of team best practices, standards and policies
  • Experience with various salesforce modules including: Marketing, Communities, and Lightning
  • Scrum or Agile methodology experience a must
  • SFDC Certifications are preferred
  • Experience in Salesforce Lead Conversion
  • Demonstrate some understanding of VisualForce, HTML, Javascript and CSS
  • Must be located in Greenville SC area and able to work on-site at client location in Greenville SC
  • Comfortable working within a defined budget and coordinating efforts with other teams

Developer Support Engineer, Marketing Cloud Resume Examples & Samples

  • Provide support to our external customers and partners
  • Take ownership of customer issues through to resolution - including troubleshooting, external and internal communication and providing meaningful feedback to the customer on a regular basis
  • Assist 3rd-party developers troubleshoot their integration with Marketing Cloud APIS and implementation of other Marketing Cloud and Salesforce developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved
  • Provide feature explanation and coding best practices
  • Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
  • Ability to communicate technical concepts clearly and effectively
  • Proven analysis, troubleshooting and problem solving skills
  • Analysis, troubleshooting, and problem-solving expertise
  • Ability to effectively prioritize and escalate customer issues
  • Bachelor's degree in computer science or equivalent experience
  • Strong background and solid understanding of object-oriented concepts and languages
  • 2+ years building web-based applications with a solid understanding of HTML, CSS, JavaScript, and at least one programming language, such as Java, .NET, or PHP
  • 2+ years writing and debugging SQL
  • 1+ year writing and debugging Javascript
  • Understanding of REST and SOAP web-based services, with a working knowledge of WSDL interpretation, generation, and consumption
  • Knowledge of browser compatibility issues
  • Solid understanding of Internet technologies: firewalls, web servers, proxy servers, etc
  • Understanding of database concepts and data management (RDBMS) and SQL

Product PR Manager, Marketing Cloud Resume Examples & Samples

  • Maximize media exposure for Salesforce Marketing Cloud through targeted, measurable PR programs spanning product launches, thought leadership and customer wins
  • Craft external positioning and messaging as well as provide strategic counsel around Marketing Cloud communications
  • Develop compelling product narratives and thought leadership platforms to raise awareness of multiple executives
  • Ability to develop customer, partner and other third-party relationships to drive PR programs
  • Drive alignment and consensus across cross-functional teams within the organization
  • Develop, edit and approve content, including press releases, customer stories, blog posts and other communications
  • Manage external agency team resources
  • Some travel is required
  • BA/BS in Communications, Journalism, Public Relations or Marketing preferred
  • 4-6+ years of experience in public relations, agency and corporate in-house mix preferred
  • Excellent communication, writing, editing, and project management skills
  • Impeccable critical thinking yet no ego-dynamic team and everyone pitches in to get the job done
  • Ability to thrive in a fast-paced environment while multi-tasking, re-prioritizing projects and communicating priority updates to stakeholders
  • Positive, flexible attitude, sense of humor and living in the moment are second nature

Account Executive, Esmb-marketing Cloud Resume Examples & Samples

  • Meet or exceed all quarterly and annual sales quotas
  • Own the sales cycle - from lead generation to closure
  • Generate leads from tradeshows and and regional networking events
  • Experience selling at the "C" level a plus

Regional Sales Director Marketing Cloud Resume Examples & Samples

  • Position the team to grow successfully beyond its current targets, increasing the revenue of the team year on year
  • Operating in a high-growth environment, this will likely be achieved by
  • Defining a clear and compelling plan
  • Effective prioritisation
  • Translating business objectives into specific goals for the given area
  • Identifying new opportunities in industry verticals and driving expansion into them
  • Utilising internal and external C-level resources to build a compelling, consistent vision for our customers
  • Cross-functional engagement with Sales, Marketing, Sales Engineering, Partner Alliances, Services & Employee Success
  • Defining a clear and compelling annual plan, driving a culture of strong execution, orientation towards developing new customer accounts, expanding existing ones and ensuring high retention rates on existing accounts
  • Managing the CBU AE's to help drive and close both strategic/complex deals as well as regular run rate smaller deals
  • Development of the team, including recruiting, hiring and training new account executives on the sales process
  • Driving operational rigour
  • Overseeing the full cycle of sales: from developing sales campaigns, demand generation
  • Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results
  • A sales manager with a proven, successful background in sales, ideally sales management in the Marketing technology domain, and in building, inspiring and motivating a team of Account Executives. Day-to-day, driving and managing a sales team with a strong cadence of deal closure on a monthly and quarterly basis; track record of consistent over-achievement of quota and revenue goals
  • Strategic sales experience and revenue achievement selling multiple SaaS offerings, while building satisfied, loyal and referenceable customers
  • Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
  • A belief that the team should be recognised as much for it's culture as for it's results
  • Can demonstrate examples of inspiring new and existing customers to commit to a journey of transformation, utilising technology as a platform
  • Proven record of sales success in the Marketing or CRM domain
  • Solid understanding of PaaS/SaaS & business value selling
  • Excellent presentation and executive engagement skills
  • Excellent Business Management and Sales Skills
  • A self-starter that can thrive in a fast paced environment

Senior Manager, Product Marketing Cloud Resume Examples & Samples

  • Be responsible for defining the product marketing strategy for both current and future cloud and virtualization products in Gigamon’s portfolio
  • Author and design external-facing content such as datasheets, videos, white papers, solution briefs and other thought-leadership or high-impact collateral
  • Develop go-to-market messaging and strategy for new products in the pipeline
  • Perform comprehensive competitive marketing analysis and deliver succinct “Point of View” assessments to coach the sales field and channel partners. Use learnings from the competitive analysis to communicate / document with clarity the key differentiators in Gigamon’s offerings in external marketing messages
  • Adept at understanding highly technical concepts and translating them into simplified market-ready messages that will resonate with Gigamon customers and prospects
  • In collaboration with other peers in the CMO team, support and drive the creation of compelling sales enablement, channels enablement and customer-facing assets conveying the Gigamon message and point-of-view, including: presentations, white papers, web pages, battle cards, videos, sales playbooks, blogs, press articles and promotions
  • Craft content and key messages for major events and tradeshows
  • Provide account-specific support to the global Field team to strengthen customer relationships and secure new business for Gigamon
  • Be a spokesperson for the company in interviews with media and analysts
  • Develop content and new articles for channel partner and customer newsletters
  • Must be able to embrace the “One Gigamon” culture by working as a true cross-functional team player
  • Computing/IT/Engineering or technical degree desired. MBA strongly preferred, but a business aptitude – through real-world experience - is essential
  • Overall 15+ years of experience with at least 7+ years in product management / product marketing in the field of cloud/virtualization, security, or IT operations, with a mix of experience in both established companies and start-up/challenger environments
  • Deep familiarity with either Amazon Web Services (AWS) or Microsoft Azure, their services and ecosystems
  • Knowledge of orchestration frameworks (e.g. OpenStack), multi-hypervisor environments (at least one of VMware ESXi, Microsoft Hyper-V or KVM) and other cloud infrastructure
  • Ability to balance marketing goals with financial objectives
  • Experience or familiarity with programmatic interfaces (e.g. REST APIs and JSON models)
  • Experience developing/engaging with online customer communities including social media
  • Ability to articulate fresh and original viewpoints succinctly in blog posts, online avenues and other written publications
  • Strong collaboration & persuasive skills, showing ability to influence at multiple levels, gaining support and trust across the organization to achieve business outcomes
  • Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences, including executives, mid-level management, engineers, customers, partners, sales and sales engineers, analysts, journalists and social media
  • Ability to multiplex multiple projects in a fast-paced environment. Must be highly responsive to demands by the field and customers

Manager Business Development Marketing Cloud Resume Examples & Samples

  • Set clear expectations and vision for the BDM team
  • Work closely with the various direct sales managers & directors in the region
  • Close cooperation with the marketing managers
  • Inspire & coach your team members, for them to excel in their job
  • Initial hands- on management experience of teams of at least 8 people
  • Experience in lead generation for B2B enterprise solutions
  • Fluency in English, German and/or Dutch
  • Demonstrated success developing a repeatable and sustainable lead generation process, a pipeline of leads, and conversion programs
  • Interpersonal and team work skills
  • Highly motivated to succeed

VP-product Marketing Cloud Native Applications Business Unit Resume Examples & Samples

  • Develop and execute the company's product messaging, strategic positioning and events for Cloud Native Apps solutions
  • Partner closely with product management and development to ensure product roadmap supports messaging and positioning strategy
  • Engage with customers & sales frequently and intently; be the customer advocate within Cloud Native Applications/VMware
  • Serve as a key company product spokesperson on the topic of Cloud Native Apps and related solutions
  • Support sales and marketing in terms of positioning, deal advice and strategy
  • Develop and deliver presentations on Cloud Native/VMware and associated technologies, methodologies, and related topics, e.g. cloud computing, containers, orchestration, DevOps, and CI/CD
  • Own and drive VMW Cloud Native Apps presence at select industry trade shows, conferences, webinars, and other events to grow market awareness
  • Develop and support Cloud Native Apps overall social media presence, sites, contribute media articles, blogs in order to drive user awareness and engagement with solutions
  • Provide market research and competitive analysis to progress our product and technology strategy
  • 15 – 20 years of software industry experience and a proven record of marketing success
  • At least 7 years’ experience managing teams of 10 – 15+ people
  • Relevant experience with some of the following: 1) cloud computing solutions, 2) containers, 3) virtualization technologies, 4) application architecture and 5) platform technologies
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to demonstrate prior experience pricing and packaging complex enterprise software solutions (subscription or usage based preferred)
  • Bachelor's degree, preferably in computer science, engineering, or a related technical field
  • Established credibility and record with speaking engagements, technology publications, and related is beneficial
  • Willingness to travel up to 35%
  • Knowledge of software development and DevOps methodologies, application and systems management solutions, and best practices a big advantage!
  • Experience working with open source technologies is a plus
  • 77441BR

VP of Product Management, Marketing Cloud Resume Examples & Samples

  • Responsible for the end to end product life cycle. This includes: market needs, product vision and strategy, roadmap creation and communication, release planning, requirements gathering, functional specification all the way through to customer enablement and success
  • Work very closely with development, user experience, product marketing and other product teams to execute the Salesforce product strategy 1:1 Marketing in Email, Mobile and Web
  • Leverage market analysis, competitive knowledge, and customer research to define product roadmap
  • Engage directly with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes
  • Translate customer requirements and use cases into functional designs. Lead a team of product managers, designers, developers, quality engineers, and technical writers to build new features in an agile development methodology
  • Perform the role of champion to promote and evangelize the product and new features with marketing, sales, support, professional services, partners and customers
  • Present your product and roadmap to customer executives in our world-class executive briefing center
  • Create compelling demos for internal and external use
  • High energy and passion for the job
  • Experience in building and delivering software as a product owner and visionary
  • Proven ability to motivate, excite and lead a product team
  • Equivalent of 10+ years of product management or similar experience
  • 5+ years of direct experience building Email, Mobile and Product Recommendations and experience in the space of digital 1:1 marketing
  • Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap
  • Strong organizational and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions
  • Business analysis and process knowledge in the marketing domain
  • Proven ability to create functional designs, wireframes, product demonstrations and proof of concepts for new product ideas and marketing events
  • Working knowledge of modern web technology including HTML, java script and CSS
  • Professionalism, dedication and ability to work in a collaborative team environment
  • B.S. degree (Computer Science, MIS or related degree preferred)
  • Experience building and implementing direct marketing related applications
  • Understanding and knowledge of one or more important industry verticals such as financial services, healthcare, public sector, telecommunications, retail and manufacturing
  • Demonstrated experience in an agile software development process
  • Experience presenting to c-suite executives and handling sensitive customer escalations
  • Masters in Business Administration (MBA) degree

Product Adoption Manager, Marketing Cloud Resume Examples & Samples

  • Create migration and adoption plans - drive the product adoption lifecycle. Team with Product Management and cross-functional business leaders to ensure internal teams and customers are ready for GA releases. Drive adoption and data driven end of life decisions. Create and manage the lifecycle program
  • Represent the customer. Be the champion and voice of customers throughout the product lifecycle. Build impactful, personal customer relationships. Bring the customer's voice into the product process. Prioritize product requirements with product owners
  • Drive for the best customer experience possible. Work closely with product and UX to develop and deliver assets to engineering. Work with the technology team to deliver a world-class product driven by customers, prospects, advisory teams and internal product experts. Measure success. Measure everything. Develop ways to constantly define and monitor success
  • Communicate clearly and efficiently. Coordinate product communications for beta, adoption and end of life both internally and with customers
  • 2-6+ years of product or program management experience
  • Strong organizational, program management, written and oral communication skills
  • Quantitative skills with regards to data utilization interpretation and analysis
  • Entrepreneurial spirit, with a proven ability to execute on plans
  • Strong troubleshooting and project management skills
  • Well developed sense of humor, and grace under pressure
  • Experience managing enterprise software
  • Working knowledge of Salesforce products including Marketing Cloud is a plus
  • Experience with agile development methodologies like Scrum is a plus
  • Understanding of software and platform architectures is a plus
  • SQL knowledge and understanding of system tables HUGE plus

Manager, Sales Development Marketing Cloud Resume Examples & Samples

  • You will play a key role as you lead/manage this highly visible and motivated team that achieves individual, team and organizational quotas. Your Team are responsible for developing and qualifying revenue opportunities within their assigned territory. They generate new business opportunities to fuel the commercial and mid-market pipeline by conducting strategic research and cold calling. You'll be a valuable contributor to the corporate sales strategy while providing definition and implementation of the plan for Sales to achieve corporate objectives
  • The Business Development Manager role is a progressive one and we are looking for leaders who want to further develop their own careers by continuous professional development and moving into even more senior roles of ever - increasing responsibility within Salesforce. Get in touch if you have what it takes to be with the best-of-the best and thrive on leading a winning team!
  • Hire, train and manage a team of Business Development Representatives whose role consists of prospecting, pipeline building and opportunity identification
  • Develop BDRs into sales-ready candidates for future Account Executive positions
  • Create metrics for monthly qualified lead objectives
  • Motivate individuals and teams to exceed objectives through coaching regular broadcast of results and creative incentives
  • Regularly report on team/individual results - quantity & quality of leads and revenue to Sales Managers
  • Establish and nurture relationships with Key Stakeholders
  • Work closely with Marketing on defining campaign follow up and reporting
  • Work closely with BDRs to to ensure lead quality/quantity and proper follow - up
  • Work closely with Operations to make recommendations on process improvement
  • Identify and make recommendations for improvement in the areas of process, effciency and productivity

Group Manager, Marketing Cloud Resume Examples & Samples

  • Selecting Talent (Be a Recruiter) – You’re on top of current and future talent needs as the business evolves because one of your key goals is to build high performing teams. You do so by adopting a rigorous approach to hiring superior talent and are intentionally inclusive to attract diversity of ideas and experiences
  • Role Modeling Check-In (Be a Coach) – We don’t believe in annual reviews and rankings. That’s why, feedback flows continually at Adobe. You’re an inspirational and effective coach; a leader who discusses expectations, feedback and development regularly with your direct reports. To succeed in this role, you’ll need to address performance gaps early and effectively, and be open to seeking feedback from others to improve your performance and your team’s
  • Leading Change (Be an Agent of Change) – Change leadership is what you do! You proactively identify opportunities to align team goals with organizational change. You’re great at building support for change because you communicate with conviction and you help those around you to see both the rational and mechanics for business changes and how to adapt accordingly
  • Scaling the Business (Be an Owner) – You’re someone who sees and understands the vision of the company. You’re able to articulate business strategy and develop business processes, systems and structures to make performance sustainable. Your mission is to deliver an exceptional customer experience by promoting shared goals and driving accountability

Salesforce Marketing Cloud Senior Manager Resume Examples & Samples

  • Identify and pursue follow-on project opportunities
  • Plan and estimate delivery work, focusing on project milestones, resource planning (both on-shore and off-shore), scope, and budget
  • Manage business requirements and project ideation
  • Contribute to the business development process by participating in sales calls, assist/lead proposal development efforts and delivering client presentations
  • Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, and business development tools
  • 8+ years of full lifecycle implementation experience using various SDLC methodologies, including Waterfall and Agile
  • 3+ years of project management experience, delivering technology solutions
  • 7-15 years of experience implementing Marketing, Personalization, and Data Orchestration technologies such as Adobe Marketing Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, Marketo, Reltio, Talend, SnapLogic, MuleSoft, Informatica Cloud, Rich Relevance, Unica Interact, Kobie, Brierley and deploying new channels
  • Experience in algorithmic decisioning or interactive management
  • Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
  • Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
  • Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation

Sales Manager, Marketing Cloud Resume Examples & Samples

  • Develop and execute on a business plan to expand business into new accounts throughout a given region
  • Juggle the closing of current-quarter deals while nurturing longer-term opportunities
  • Managing daily and weekly activities, pipelines, forecasts and closed deals to ensure above quota results based on successful pipeline management
  • Attracting, hiring, onboarding and retaining top sales talent; managing attrition
  • Supporting the sales team in their sales meetings with prospects
  • Other duties as assigned by leadership* Generate leads from third party and regional networking events
  • Help grow and maintain a healthy regional partner ecosystem to drive sales, technology adoption, and successful deployment of Salesforce

Senior Solutions Consultant, Marketing Cloud Resume Examples & Samples

  • Eloqua – B2B and Lead Management
  • Maxymiser – e-commerce testing and optimisation
  • SRM (Social Relationship Marketing – made up of 3 products (Collective Intellect, Involver & Vitrue)
  • Compendium - Content Management and Personalisation
  • Strong experience in software consulting, pre-sales consulting or product management
  • Experience in online, email, mobile, social, CRM or multi-channel marketing experience is desirable, strong understanding of database technology is a must
  • Possess excellent client-facing skills and experience in dealing with client and technical teams as well as experience in presenting to C-level executives
  • Ability to work effectively within a highly driven organisation
  • Ability to travel across the EMEA territory
  • Knowledge of relational database concepts including specific knowledge of one of the following (Oracle, MS SQL, Sybase) including expertise in SQL
  • Analysis and design skills of moderate complexity
  • Experience with Web Service APIs
  • Understanding of networking issues/systems administration

Sales Force Marketing Cloud Senior Manager Resume Examples & Samples

  • Work with marketing, integration, and data technologies to design and implement new customer experience strategies and solutions for clients
  • Ensure overall success of marketing technology implementations, focusing on the client relationship, financials, project delivery, resourcing, and overall program health
  • Manage and contribute to solution plan definition
  • Identify, manage, and track key dependencies, issues, and risks
  • Travel to client site as required
  • 5+ years of experience in tactical deployment or re-launch of Marketing applications (Adobe Marketing Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, and/or Marketo), Personalization (Rich Relevance, Adobe Target, and/or Unica Interact), Loyalty (Kobie and/or Brierley), MDM (Reltio and/or Talend), and/or iPaaS (SnapLogic and/or Mulesoft)
  • Experience with marketing campaign design, implementation and execution
  • Experience in online ad serving or site serving platforms
  • Ability to articulate and clearly communicate solution scope, timeline, and benefits with client stakeholders

Salesforce Marketing Cloud Technical Architect Resume Examples & Samples

  • SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
  • HTML, XML, CSS and JavaScript
  • SOAP APIs, REST APIs and integration techniques
  • Object oriented programming languages such as .NET or JAVA, Ruby, C#, C++, Python
  • SDLC methodologies including requirements, design, implementation, testing and maintenance
  • Interactive marketing industry
  • Security standards such as TLS, SSL, SSO and data encryption
  • Building of stored procedures, reports, data extracts, SSIS packages and integrations is preferred
  • Documenting of customer problems and software solutions using BRDs\FSDs, wireframes, diagrams, workflows and mockups is preferred
  • Providing technical consultation on various aspects of the product and solutions based on the customer's business requirements
  • Creating, managing and presenting an actionable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of the Salesforce Marketing Cloud Solution
  • Executing development and advanced configuration activities per assigned work orders
  • Identifying project issues / risks and present alternatives to alleviate or resolve
  • Validating solution components and provide solution walkthrough with customer
  • Developing specialties in Salesforce Marketing Cloud data management, scripting languages, API, and app platform
  • Producing deliverables within a diverse, fast paced environment, collaborate effectively across global teams and juggle multiple projects and initiatives simultaneously

Salesforce Marketing Cloud Technical Architect Resume Examples & Samples

  • Developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
  • Utilizing HTML, XML, CSS and JavaScript; SOAP APIs, REST APIs and integration techniques; Object oriented programming languages such as .NET or JAVA, Ruby, C#, C++, Python; SDLC methodologies including requirements, design, implementation, testing and maintenance
  • Building stored procedures, reports, data extracts, SSIS packages and integrations
  • Having familiarity with security standards such as TLS, SSL, SSO and data encryption
  • Applying knowledge of interactive marketing industry
  • Documenting customer problems and software solutions using BRDs\FSDs, wireframes, diagrams, workflows and mockups
  • Identifying project issues and risks and presenting alternatives to alleviate or resolve
  • Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback; providing guidance, clarification and feedback to less-experienced staf

Manager Business Development Marketing Cloud Resume Examples & Samples

  • Setting clear expectations and vision for the team in terms of daily, weekly, monthly, quarterly, and yearly metrics as well as key performance indicators
  • Establishing a scalable and repeatable lead generation and business development process and best practices as well as ensuring accountability of team members to those standards
  • Coordinating with field sales directors to ensure team activities are in alignment with their efforts to drive new business
  • Ensure field sales teams are receiving a sufficient quantity & quality of pipeline to hit sales targets
  • Assisting in the identification of top accounts and brands to focus new business efforts
  • Submitting accurate forecasts and reports to senior sales management
  • Working closely with marketing on the development of collateral for use in demand generation efforts
  • Evaluating and recommending sales tools and services to facilitate team prospecting efforts
  • Responsible for assisting in the recruitment process and providing recommendations on candidates for positions on the team
  • Managing the on-boarding process for new hires
  • Providing ongoing coaching and feedback to team members to make them more proficient in their job
  • Enablement on different products within Oracle Marketing Cloud product suite
  • Engaging in the career development and retention of top sales talent
  • In-depth experience managing teams of at least 6 people
  • Extensive experience in lead generation for B2B enterprise solutions
  • Demonstrated success developing a repeatable and sustainable lead generation

Director of Sales, Nielsen Marketing Cloud Resume Examples & Samples

  • The Director, Software Sales, Nielsen Marketing Cloud is responsible for selling our software directly to clients
  • We are looking for a dynamic seller who is client focused with a strong background in data driven SaaS solutions and an in-depth knowledge of the digital advertising ecosystem
  • Bottom line - we are looking for someone who wants their clients to be successful as they figure out to leverage the booming marketing cloud industry
  • Individually prospect, pitch and close sales AS WELL AS utilize existing Nielsen clients
  • Lead discovery sessions to identify the customer’s key needs and pain points. Work with the prospect in a consultative fashion to develop a digital strategy vision and position the Nielsen Marketing Cloud offering as an instrumental part of that vision
  • Conduct storytelling product demonstrations that highlight the value the solution brings to the client
  • Consistently deliver individual sales targets every quarter
  • Guide the expansion of data management and analytics suite across all industry sectors
  • Develop solid, strategic relationships with key decision makers at targeted accounts
  • 5+ years of experience in a professional services, system integrator, or client services capacity for internet, ad operations, or software company
  • Track record of grasping complex client delivery and executing on-time and within budget

Application Developer, Adobe Marketing Cloud Resume Examples & Samples

  • Design, develop and support application solutions for Adobe products - primarily Adobe Experience Manager.(AEM)/Adobe CQ, but including Adobe Campaign (Neolane), Adobe Target, Adobe Audience Manager and Adobe Analytics
  • Design and develop technology solutions including integrated Adobe Marketing Cloud Solutions in our client environments and with Commerce, Cognitive, and Customer Relationship Management (CRM) products
  • Perform unit and integration testing and facilitate troubleshooting as required
  • Collaborate across solutions and provide practical technical guidance to multi-solution development teams
  • Provide short-term advising during project start-up
  • Advise on challenges during project execution
  • At least 2 years experience in developing and delivering adobe technology solutions for clients
  • At least 2 years experience in working with software development methodology
  • At least 2 years experience in HTML, JavaScript, CSS, Advanced Java SE and EE, Eclipse
  • Adobe Certified Expert
  • At least 4 years experience in developing and delivering Adobe technology solutions development solutions for clients
  • At least 3 years experience in working with a software development methodology
  • At least 3 years experience in leading developer roles working on complex projects
  • At least 2 years experience in working with other digital platforms (e.g. IBM Portal, WCM, Autonomy, Teamsite, etc)
  • At least 2 years experience with OSGi
  • Strong understanding of cloud technologies

Commercial Account Executive, Marketing Cloud Resume Examples & Samples

  • Meet and exceed all quarterly and annual sales quotas
  • Maintain account and opportunity forecasting within our internal SFA system
  • Generate leads from tradeshows and regional networking events

Technical Support Engineer, Marketing Cloud Resume Examples & Samples

  • Bachelor's degree in Computing and/or at least 2 years of customer support experience; previous help desk experience is ideal
  • Action oriented with strong organizational, analytical and problem solving skills
  • Dependable, motivated, self-starter, with the ability to work independently
  • Passion for client satisfaction
  • Highly adaptable, fast learner
  • Experience with CSS, HTML
  • Ability to follow established support processes and procedures
  • English Proficiency
  • Knowledge of CRM solutions, notably
  • Knowledge of SQL
  • Knowledge of bug tracking software
  • Familiarity with RESTful APIs and related technologies such as XML
  • Interest in marketing

UK Marketing Manager, Adobe Marketing Cloud Resume Examples & Samples

  • Understanding of the trends and issues facing marketers in the digital age
  • Knowledge of customers and competitive marketing programs, which is used to develop effective marketing programs and messages
  • Able to deal with ambiguity
  • Viewed as a credible partner to sales
  • Presents convincingly to executives, partners, and customers
  • Ability to influence peers through collaborative working
  • Works well with agencies and partners to deliver outstanding and creative marketing execution
  • BA/BSc Degree
  • Proven experience working in B2B technology enterprise marketing
  • Good market knowledge of marketing technology would be ideal
  • Demonstrable experience of delivering pipeline and revenue
  • Familiarity with the Sirius Decisions Waterfall framework preferable

Performance Engineer, Marketing Cloud Resume Examples & Samples

  • Scope performance testing efforts, prioritize test cases, develop solid project milestones
  • Design and run extensive overhead, scalability, stability, and stress tests using industry standard tools and custom developed software
  • Develop robust benchmark workloads based on production traffic patterns and anticipated feature usage with varying load levels and working sets
  • Design appropriately sized environments to generate load against the SUT
  • Analyze and summarize test results in reports, capacity planning / best practice guides
  • Develop and review test plans, results analysis, capacity planning guides
  • Automate test scenarios using Java, PHP, or other scripting languages
  • Extend sophisticated end to end automation frameworks; and
  • Reproduce critical customer situations requiring special performance tests or simulations
  • Experience working in an agile development shop with continuous integration as a core value
  • Ability to work with loosely-defined requirements
  • Attending engineering meetups is something that you enjoy doing in your free time
  • Solid IDE and/or command line experience
  • Working knowledge of the following

Adobe Marketing Cloud Architect Resume Examples & Samples

  • Configure, administer, and operate the Adobe Marketing Cloud to build multi-channel, predictive, as well as next best message campaigns
  • Accelerate implementation and achieve ROI on the AMC investment in Palo Alto Networks
  • Teach and mentor the Palo Alto Networks team to become self-sufficient in AMC topics
  • Replace Adobe Professional Services (PS) and use them for only very specialized tasks that need deep expertise. Make the Palo Alto Networks team largely self-sufficient for configuring and operating AMC
  • Candidate shall have hands-on expertise in AMC that meets or exceeds the expertise of Adobe Multi Solution Architects
  • Candidate should have implemented several use cases from this list:
  • Assess and audit the configuration of the AMC products used by Palo Alto Networks
  • Present the result of the audit and implement action items to remediate gaps in configuration of the AMC products used by Palo Alto Networks
  • For campaigns that have one or more of the following characteristics—multi-channel, predictive, next best message, the candidate shall
  • Scope and list steps to execute such campaigns
  • Prepare a detailed project plan that list tasks, milestones, timelines, deliverables, dependencies, and task owners
  • List success criteria and steps to measure ROI of the AMC implementation in Palo Alto Networks
  • Manage stakeholder expectations to ensure adoption and active participation
  • Document the process used to set up such campaigns so that more people can execute such campaigns
  • Configure, integrate, administer, and operate the AMC products used by Palo Alto Networks
  • Document the steps so they can be reviewed and repeated at a later date
  • Train one or two Palo Alto Networks personnel to configure, integrate, and operate the AMC products (knowledge transfer)
  • Troubleshoot configuration and integration issues for the AMC products used by Palo Alto Networks
  • Engage with Adobe Support and Adobe PS as needed to troubleshoot configuration and integration issues
  • Coach Palo Alto Networks personnel on how to troubleshoot and resolve such issues (knowledge transfer)
  • Define, collect, evangelize, and publish metrics to show the ROI of the multi-channel, predictive, and next best message campaigns. Train Palo Alto Networks personnel to generate and interpret the metrics (knowledge transfer)
  • Define and implement best in class (lightweight) governance for multi-channel, predictive, and next best message campaigns
  • Bachelor’s degree in business administration, marketing, computer science, management information systems, or related discipline
  • 4 - 6 years experience in email marketing at a B2B technology company; enterprise software experience preferred
  • Candidate must have excellent communication skills—verbal as well as written. AMC is a complex topic, candidate must be able to simplify the subject and show how the AMC components work together
  • Excellent organizational, project management, critical thinking, and communication skills (both verbal and written) in Lean Startups. Experience in rolling out complex, cross-functional projects. Skilled at resolving conflicts by taking a positive, win-win approach. Able to develop productive and consultative working relationships across marketing, sales, IT, and data warehousing teams
  • Candidate shall follow the Agile/Scrum method to execute projects
  • Define tasks prior to a Sprint
  • Participate in daily scrums to provide status
  • Actively contribute suggestions and lessons learned in retrospective meetings
  • Use Palo Alto Networks internal tools to publish project plans and status
  • Fast learner, eager to learn new technologies. Roll-up-your-sleeves work ethic and willingness to take the initiative and make things happen
  • Ability to work on multiple projects at once, prioritize, work independently, and problem solve, working comfortably under pressure
  • Proven experience in finding creative ways to execute in a fast paced work environment and a track record of delivering results on time and on budget
  • Be a go-getter and self-starter, and show a passion to bring order from chaos and an obsession with building smooth-running systems. Extreme attention to detail
  • Able to thrive in fast-paced hyper growth company environment. Able to stay calm and operate at high performance levels under pressure

Director, Marketing, Cloud Connectivity Resume Examples & Samples

  • A post-secondary degree in a Technical field or Business, plus 10+ years’ experience in marketing technology products and services. Masters in Business Administration an asset
  • Experience building marketing plans, budgets and directing marketing programs across multiple product lines
  • Experience marketing complex solutions to both business and technical buyers
  • Data and Metrics oriented with a history of driving return on investment for marketing spend
  • Innovative and able to identify new marketing opportunities and make them happen
  • Demonstrated ability to work collaboratively with sales and product executives to create a marketing plan designed to drive revenue
  • Experience marketing software platforms, software applications, or B2B cellular connectivity services preferably on a global basis
  • Strong team player with the ability to lead and manage projects independently and drive cross functional teams to a common goal
  • Travel required (30%)

Account Executive Marketing Cloud GRB Resume Examples & Samples

  • Generate business opportunities through professional, dedicated prospecting and cold-calling
  • Maintain account and opportunity forecasting with our CRM
  • Ensure 100% customer satisfaction and retention
  • Interactive one-to-one marketing, sales or professional services background, particularly in the SaaS space
  • Knowledge of the Marketing Cloud platform, products, and services are a plus

Rvp-regional VP Marketing Cloud South Resume Examples & Samples

  • Customer management including addressing any escalations
  • Ongoing coaching and development of the sales team
  • 10-15 years business experience with a new business focus
  • Experience managing large sales teams
  • Successful track record in a high volume/ High Growth transaction sales environment
  • Digital marketing

Automation Engineer, Nielsen Marketing Cloud Resume Examples & Samples

  • At least 1-2 years of professional software development experience
  • BA/BS in computer science preferred, or equivalent work experience
  • Empathy and ability to work collaboratively with others
  • Hands-on full stack technical experience, including

Salesforce Marketing Cloud Expert Resume Examples & Samples

  • Working with the Digital marketing team and the CRM team to design, develop, test and implement high quality functional automated marketing campaigns on the SFMC (ExactTarget) platform
  • Implement highly-complex, data driven integrations
  • Capture learning from ongoing solution delivery to refine processes and work effort associated with achieving client success
  • Onboarding and integrating of new data sources
  • Providing team members with technical training as required such as configuration tasks for smart capture forms, workflows, Ampscript queries and automations
  • Answer questions re: platform features, capabilities, implementation, etc
  • Communicate and collaborate with technical staff and executive and management stakeholders regarding status, technical issues and creative solutions
  • Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of solutions
  • Document best practices and implementation procedures
  • Bachelor’s Degree in a business- or technology-related field
  • At least 3 years of experience in Salesforce (ExactTarget) development implementing CRM solutions with good command on triggers, batch processes, APIs and web services
  • Java script experience is a plus
  • Salesforce Marketing Cloud (ExactTarget) certifications highly desirable
  • Proven written and verbal communication skills
  • Ability to work on multiple tasks and deliver results with timelines
  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
  • Ampscript: 2 years
  • Salesforce/Exact Target: 3 years

Senior Marketing Cloud Analyst Resume Examples & Samples

  • Creation and execution of email marketing campaigns using Salesforce Marketing Cloud for AEG Facilities venues
  • Creation of customer journeys and the associated communications using SFMC Journey Builder to build out and measure the success of automated campaigns in relation to events in our venues
  • Support the local venue marketing teams to create segmented audiences based on insight and execute targeted email campaigns to develop fan experience, brand engagement and ultimately increased ticket sales for our events
  • In-depth understanding of email analytics and audience management. Create tests that help optimize open rates, CTR, conversion, revenue and overall engagement of subscribers. Test subject lines, A/B testing and creative elements to upsell items and increase revenue and push specific products
  • Oversees QA and end to end testing for email and frequently used templates
  • Ensures compliance with CAN-SPAM regulations and all relevant data protection legislation
  • Develops and communicates best practice and a culture of continual review and improvement for all email campaigns across the busines
  • Manage and maintain ongoing communications calendar across all businesses
  • Proactively review and support system enhancements and introduce new capabilities to meet emerging business needs
  • A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in Digital Marketing or a related field
  • 4-6 years of related work experience
  • Demonstrated experience and success in managing complex and high volume email campaigns across multiple brands
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); and ability to learn required business Systems
  • Expert knowledge of a tier 1 enterprise email marketing service provider, preferably Salesforce Marketing Cloud/Exact Target
  • Experience of detailed consumer segmentation and using data to deliver dynamic content
  • Demonstrated experience performing analysis to provide insight and solve business problems
  • Expertise in HTML and Photoshop preferred
  • SQL knowledge and experience preferred

Email Marketing Account Director Marketing Cloud Agency Team Resume Examples & Samples

  • 12+ years of professional experience. 3-6 years of email coding experience. Experience with HTML, CSS, and JavaScript. Understanding of email design, copywriting, and the creative process. Previous experience interacting with senior level clients/customers. Excellent presentation skills preferred. Knowledge of server and hosting technologies
  • Prior Employment Verification
  • Education Verification
  • Motor Vehicles Records (where required for position)

Senior Salesforce Marketing Cloud Engineer Resume Examples & Samples

  • Owning all technical aspects of Salesforce Marketing Cloud Administration and Integration
  • Driving consistent development practices - tools and common components; Developing deep understanding of tie-ins with other systems and platforms within the supported domains
  • Working with product managers contributing to blueprints, and assisting with planning of feature sets that impact multiple platforms
  • Experience architecting designing, programming, and configuring the Salesforce Marketing Cloud platform and deep functional understanding of its capabilities and limitations
  • Experience with development tools and techniques, e.g. SOAP and REST APIs, JSON, AMP Script and SSJS
  • Good knowledge of SQL
  • Strong understanding of SDLC methodologies
  • Individual must be energetic, highly motivated, a self-starter, and willing to succeed
  • Ability to learn new technologies without formal training
  • Experience with technologies and processes for mobile and social media technologies, solutions, and strategies
  • Analyzes, codes, tests, and debugs applications
  • Constructs high quality code
  • Participates in projects through the various phases
  • Provides post production support
  • Provides development leadership to team members
  • Contributes to matrix teams designing and developing applications, modules, or enhancements
  • Prepares necessary documentation in order to guide technical design
  • Creates prototypes
  • Conducts code reviews
  • Performs troubleshooting and analysis to assess root cause of application issues
  • Maintains a high degree of knowledge on current technologies and tools
  • Makes recommendations to improve effectiveness of team
  • Assigns and oversees development tasks
  • Work with offshore resources
  • Ensures the practice of GDC code guidelines and best practices
  • Establishes and validates constructed code against unit test criteria

Adobe Marketing Cloud Resume Examples & Samples

  • Design, Develop & deliver technical training using Adobe Marketing Cloud solutions to architects, developers, administrators, and business practitioners for key Adobe Partners and internal Adobe technical teams
  • Create and deliver technical training and mentoring in a virtual environment, using tools like Adobe Connect
  • Write, record, and curate courseware based on partner and audience needs
  • Design, develop & deliver assessments for learning
  • Continual learning on new product and features, multi-solution integrations, as well as supporting industry standard technologies
  • Articulate technical concepts, how they map to product features, and how the features can solve client business problems to both technical and non-technical audiences
  • Strong coaching/mentoring skills
  • Experience in delivering and utilizing on-line teaching tools
  • Excellent written and verbal communication skills – must be professional and able to work with employees and managers at all levels
  • Excellent project/time management skills to drive self and others to on-time completion
  • Excellent writing and editing skills for the purpose of knowledge transfer and skill development, including skills in explaining technical topics to novices and collaborating with subject matter experts and managers
  • Highly functional in a fast-paced, dynamic environment
  • Ability to establish credibility and create confidence quickly and easily
  • Demonstration of the ability to engage in a hands-on implementation of software technology for multi-product solutions
  • Impeccable written and verbal communication, listening and presentation skills in English
  • Other foreign language fluency a plus
  • Prior software training experience
  • Prior technical web development experience (HTML, JavaScript, mobile, SOAP, etc.)
  • Hands on experience implementing and executing Adobe Marketing Cloud solutions; specifically, within the Adobe AdStack
  • Devise and implement strategies for integrating Adobe Marketing Cloud solutions with custom and third-party enterprise tools and environments
  • Good working knowledge of relevant competitive products and Ad Serving solutions
  • 7+ years of experience in a customer/partner facing role, ideally with Media Agencies
  • 5+ years of experience in web development, digital marketing, SEO/SEM, and related fields
  • Working knowledge of Agile, SCRUM, and process management methodologies
  • Experience in delivering presentations
  • Excellent time management skills and ability to multi task
  • Ability to handle a diverse set of employees and partners including an international audience
  • Experience in working with developer-level subject matter experts
  • Background in Adult Learning and innovative learning strategies
  • Examples of published learning delivery [conferences, blogs, etc.] are a plus

Marketing Cloud Business Systems Analyst Resume Examples & Samples

  • 3+ years of related experience in a B2B marketing environment
  • Advanced Marketing Cloud experience (e.g., Eloqua, or Marketo)
  • Experience with integrations to CRM applications such as those from Salesforce or Microsoft
  • Proficiency setting up Marketing Cloud forms, landing pages, emails and campaigns
  • Proficiency with Cloud based CRM solutions such as Salesforce
  • Inquisitive and detail oriented with an ability to work with minimal supervision
  • Demonstrated history of solving difficult problems
  • Ability to critically evaluate information gathered from various sources, reconcile conflicts, decompose high level information into details and synthesize low-level information to a general understanding
  • Experience with Hybris eCommerce, Adobe platforms and project management experience also a plus

Marketing Cloud Product Marketing Resume Examples & Samples

  • Experience with enterprise applications such as CRM software, ERP, customer service or homegrown solutions
  • Experience working with direct distribution (sales) teams and channel partners
  • Hands-on ability to create a range of marketing assets, including viral on-message product demo videos and succinct slide pitch-decks
  • Proven track record of launching and growing hit products
  • Strong skills in communication, presenting, writing and ability to work well cross-functionally
  • Proven track record in performing well in a fast-paced environment and organizational skills to manage multiple projects with tight deadlines effectively

Director of Sales, Nielsen Marketing Cloud Resume Examples & Samples

  • The Director of Sales, Nielsen Marketing Cloud is responsible for selling our software directly to clients
  • Individually prospect, pitch and close sales as well as leverage/upsell existing Nielsen clients
  • 5+ years of sales experience in a SaaS, programmatic media, martech, adtech or software company
  • Track record of grasping complex client needs and executing on time and within budget
  • Demonstrated ability to create value for clients through problem solving and the application of technology
  • Able to operate comfortably across different client disciplines from Ad Operations, Sales, Technology, Finance and Corporate Strategy
  • Proficient in digital marketing, internet / software industries, understanding of web technologies
  • Rockstar MS Office skills – Excel analysis, PowerPoint presentations, etc

Account Executive Marketing Cloud Resume Examples & Samples

  • Drive new business revenue and growth
  • Build and Manage a pipeline to achieve to achieve new business targets
  • Retain, grow and develop assigned accounts through daily interaction with clients; ensure renewal and growth of all accounts
  • Understand and document use of ExactTarget application and services to support client's marketing & communication goals including communication audiences and metrics
  • Will be responsible for developing and presenting quarterly business reviews with top tier clients
  • Leverage product and services to move the client up along the sophistication scale and improve relevancy of their email and channel programs including social and mobile
  • Maintain renewal calendar that includes information on subscription dates, subscription amount, active features and usage
  • Track and report on renewal pipeline at least 90 days in advance
  • Identify client's marketing and communication gaps/ opportunities that can be solved via incremental investments in products and services
  • Propose, scope, price and sell incremental product and services solutions to assigned clients
  • Negotiate and create product and service orders, contract addendums and renewals, obtaining necessary signatures both internally and externally
  • Capture and quantify business impact of solution for client and identify clients to act as references
  • Maintain weekly or bi-weekly status reports and conference calls for top tier clients

Solution Engineer, Salesforce Marketing Cloud Resume Examples & Samples

  • Business Problem Solving: Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps
  • “Solutioning” is fundamental and is important to realize that a component of the responsibilities will include assisting the customer, client manager and implementation team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer. These Solutions will leverage the Salesforce Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer
  • Participate on implementations of marketing automation software in various roles depending on need and skill set
  • Develop customized presentations, demonstrations and prototypes to prove the solution’s business value to the customer
  • Present high level overview of application architecture and integration capabilities
  • Provide estimates and scope documentations to support pricing documentation or proposal
  • Participate in the presentation of the solution or proposal supporting the Sales team
  • Keep up to date with the latest marketing automation platform offerings as well as other cutting edge technologies, such as eCommerce, CRM, CMS and web analytics platforms
  • Live the Precision Dialogue values each day
  • Understanding of the Salesforce Marketing Cloud product suite and platform
  • Experience working with Java, XML, JSP, HTML, .NET, and SQL Experience with relational databases including Oracle and/or Microsoft SQL Server
  • Minimum two years of experience working on complex solutions within enterprise cloud marketing platforms (Salesforce Marketing Cloud/Oracle Marketing Cloud/Adobe Marketing Cloud)
  • Knowledge of web analytics platforms
  • Knowledge of CRM (customer relationship management) fundamentals
  • Familiar with software development methodologies and basic software architecture concepts
  • Bachelor Degree in computer science, marketing or similar degree
  • Positive, proactive, and innovative attitude
  • Experience acting as a sales engineer providing scope documents or estimates for solutions
  • Knowledge of architectural concepts such as design patterns, database design and service oriented solutions preferred
  • Knowledge of data management and insights platforms preferred
  • Knowledge of marketing automation tools preferred

Manager, Marketing Cloud Support Resume Examples & Samples

  • Ensure that Support team members are equipped with the tools and knowledge necessary to delivery world class support services
  • Responsible for team operations, schedule management, and communication
  • Prepare, monitor, and report on defined performance metrics
  • Act as a technical liaison and subject matter expert for the team
  • Evaluate team and individual performance by analyzing data, reviewing cases, and monitoring customer interactions
  • Feedback on processes efficiency and process improvement between Salesforce Marketing Cloud, clients and partners
  • Conduct staff and team member 1:1 meetings
  • Provide technical assistance for team members on active issues
  • Adapt to and lead, motivate, and coach others in the acceptance and support of change
  • Provide on-call leadership assistance when needed Client Focused Responsibilities
  • Resolve escalated situations initiated by Salesforce Marketing Cloud clients and partners
  • Ensure adherence to client service level agreements and timely case resolution
  • Assist in resolution of escalated situations initiated by Salesforce Marketing Cloud, clients and partners
  • Monitor outgoing communication to clients on behalf of Salesforce Marketing Cloud
  • Facilitate and maintain positive relationships with Salesforce Marketing Cloud teams, clients and partners
  • Manage Escalations on behalf of the client and/or Salesforce Marketing Cloud
  • Liaison between Global Support and other Salesforce Marketing Cloud Departments
  • Conduct Welcome Calls for new Premium Support Clients
  • Create and send proactive notifications to clients
  • Reach out to Account Owners of current and future Premium Clients to provide assistance for renewals and new business opportunities

Change Lead-sfdc Marketing Cloud Resume Examples & Samples

  • Represent team on project teams, delivering best practices on Adoption, Change Management, and Training to the Project Leadership
  • Interview Key Project Stakeholders and Project Management to determine Adoption metrics and measurements, Training timeline and deliverables, and to plan the Change Management timeline and deliverables, including approval mechanisms
  • Maintain Project Plan for Team deliverables on project, updating Project Team and management as appropriate
  • Develop, create, and maintain training documents - including Cheat Sheets, presentations, and training scripts – interviewing appropriate project members to determine process inputs for training materials in English. Participate in CRP and UATs to better understand deployment deliverables and create training materials. Provide UAT Training as a testing ground for end user training. Deliver End User training, managing all Training logistics, including facilities scheduling, requesting and tracking Super User / Project Team participation, execution, and follow up surveys in English
  • Work with appropriate development teams on Adoption metrics creation and determine documentation process, roles and responsibilities within project team on metric delivery, and delivery communication methods for pre and post launch
  • Develop and create timelines and written Communications to project stakeholders, end users, and other project participants in English
  • Effectively own Super User and End User engagement and communication strategies promoting collaboration, ensuring input received is delivered to appropriate teams
  • Provide advanced, on-going, new hire, and ad hoc training as requested on supported applications. Maintain and update all documentation – such as cheat sheets, training scripts, and training presentations in English
  • Build strong relationships with business and IT counterparts to drive user adoption and deliver effective business solutions

Salesforce Marketing Cloud Architect Resume Examples & Samples

  • Salesforce 'Marketing' Cloud / Exact Target (ET) Implementation
  • Integration of ET with channels
  • Journey Builder
  • Predictive Intelligence
  • Audience Builder
  • Create and update knowledge articles in the knowledge management repository
  • Provide guidance to team members to maintain all documentation related to project
  • Conduct KT sessions
  • Create knowledge articles on the problem, workaround solutions
  • Monitor and report the usage of knowledge articles
  • Maintain knowledge management database

Salesforce Marketing Cloud Project Manager Resume Examples & Samples

  • Work closely with stakeholders and development teams to analyze business needs, gather requirements and process flows, including documentation of all features with acceptance criteria
  • Demonstrate a strong command of technical details to translate proposed solutions into functional specifications with technical team
  • Lead the Continuous Improvement efforts for Digital Marketing Requests to define and prioritize with global business marketing units that flow into the Continuous Improvement Development Queue
  • Lead the Sales and Marketing Standard Onboarding of local business units on to the One CRM Salesforce Platform – migrating business units onto Marketing Cloud or Pardot using existing capabilities built
  • Drive and coordinate the Marketing Council by managing requests and presenting to Marketing leadership
  • Articulate data requirements and data quality standards to data governance and process lead
  • Solve complex problems and develop innovative solutions related to Marketing using OOTB solutions. Must be able to articulate pros/cons of customization when warranted
  • Articulate use cases of Salesforce Marketing Cloud (Exact Target) and the Pardot Solutions
  • Collaborate with other marketing technology teams across the Technology organization
  • Conduct internal client assessments which includes as-is, to-be, gap analysis phased technology plans, project plans and audit documentation
  • Work with wider Pearson Technology group to identify options for meeting technology requirements, and identify the cost, benefit and impact of each option
  • Support the creation of a technology testing plan for each functional deployment
  • Bachelor's Degree and/or relevant work experience
  • Mastery of the Salesforce Marketing Cloud and Pardot
  • Experience with traditional and digital marketing, lead generation and qualification
  • Demonstrable industry leading knowledge across the Marketing Sales domain and leading-edge thinking
  • Strong skills in functional and business analysis, creativity and innovation – able to conceive original and practical solutions to complex and business-critical problems
  • At least 3 years experience in SFDC
  • At least 5 years experience in business process and/or requirements gathering
  • Demonstrated ability to build and maintain working relationships with a diverse community of technology and business partners and effectively influence both technical and non-technical audiences
  • Demonstrated ability to build and maintain working relationships with executive leadership
  • Demonstrated ability to deliver and support large complex projects

Salesforce Marketing Cloud Resume Examples & Samples

  • Team with Marketing Operations & Technology Manager(s) to learn and understand the Pitney Bowes implementation of the Salesforce Marketing Cloud and different modules, including the preference center. The Marketing Operations & Technology team helps integrate manage and train teams, too
  • Document, deploy and report on the new processes. Recommend enhancements to increase quality and speed of deployment
  • You will gain real-world experience and exposure to business process; you will learn many new things while having fun
  • PowerPoint or Visio skills
  • Good written communication and collaboration skills
  • Fast learner and very comfortable with new technology – basic tech skills like HMTL or SQL a plus
  • Currently enrolled in a degree program with a marketing, education, or liberal arts background

Central Development Architect for SAP Hybris Marketing Cloud Resume Examples & Samples

  • Excellent software design and development skills, ability to conceptualize sustainable architectures incorporating the perspective of future users of the products
  • Knowledge of SAP technologies such as SAP HANA, SAP NetWeaver ABAP or SAP Fiori; knowledge of standard esp. Cloud technologies are an additional benefit
  • Creativity combined with a pragmatic sense for priorities and urgency
  • High level of self-motivation and agility to prevail in a challenging, continuously changing technical landscape
  • Excellent team player with a strong sense for networking and the ability to independently drive towards tangible results
  • Strong communication skills, fluency in English (written & spoken)
  • Three or more years of experience in software development, plus experience in software architecture
  • Experience with Cloud development and dev ops is an additional benefit

Marketing Cloud Resume Examples & Samples

  • Campaign Optimization: work with clients to optimize one-to-one and online marketing campaign performance
  • Data Analysis: help clients gain insights into their business and customer behavior through analysis of campaign data, transactional data, customer profile data, etc
  • Contribute to intellectual capital and best practices on email, SMS, interactive, and direct marketing

Director of Product Marketing, Cloud Resume Examples & Samples

  • Cultivate a strong point of view grounded in a deep understanding of developers, our technology, our cloud partners, and the complementary services that run on them
  • Infuse our messaging with this POV and create content based on it to grow adoption of our cloud products among Developers, DevOps, and cloud teams
  • Produce technical product, thought leadership, and sales enablement content that brings the key business and technology elements of our product story to life
  • Collaborate with our Developer Advocates to educate and empower developers who want to build applications on MongoDB
  • Provide market and buyer insights to help drive the development of campaign strategies for demand gen
  • Support field enablement as a cloud product SME
  • Represent MongoDB to customers, analysts, and media
  • Drive strategic projects across cross-functional teams, including members from Product Management, Sales, Sales Enablement, Solution Architects, and Developer Advocates

Technical Architect Marketing Cloud Resume Examples & Samples

  • Validate technical design and solution
  • Ability to solution based on client requirements
  • Clearly and articulately document solutions
  • Ability to scope, define and manage work packages. The TA will potentially be implementing work packages or managing work packages to be built by other team members or teams
  • Provide technical consultation on Salesforce Market Cloud tool set and solutions
  • Develop specialties in Salesforce Marketing Cloud data management, scripting languages, API, and/or integrations
  • Execute advanced configuration/development activities per assigned work orders
  • Serve as a technical liaison to product teams to support custom and/or atypical initiatives
  • Conduct solutions testing and validation
  • Support documentation process by providing applicable artifacts (code samples, screenshots, etc.)
  • Travel to client sites for onsite discovery and solutions presentations. Not expected to exceed 25%

System Specialist, Marketing Cloud Resume Examples & Samples

  • Provide advance level Marketing Cloud support
  • Assist End Users in optimizing their use of the application platform via workflow guidance or by identifying automation, proactive monitoring, and integration opportunities
  • Manage client support cases on a daily basis
  • Define action plans and follow-through to case resolution
  • Review and diagnose issues; take corrective action which may include coordinating with appropriate peer teams and escalating where necessary
  • Communicate and escalate product bugs and enhancement requests tickets that need focused attention by the development team
  • Proactively monitor and respond to Marketing Cloud system events and alerts
  • Maintains updated system documentation and Salesforce policies/procedures
  • Actively transfers knowledge throughout organization, participates in knowledge sharing projects to develop best practices, leads knowledge sharing sessions, and mentors junior staff and new hires
  • Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
  • Maintain and demonstrate 100% compliance with all written security policies including password and certificate management, SOX procedures and change management controls
  • Bachelor or Master's Degree in Computer Science or other related technical field
  • 4 - 6 years enterprise application support
  • 3+ years experience with advanced technical knowledge of the Marketing Cloud suite of products
  • Knowledge of Internet development technologies (HTML, XML, API, SQL etc.) is required
  • Proven experience or expertise in the following
  • Salesforce Administrator (201) Certification
  • Experience with working with software product development team on feature enhancements
  • Understanding of best practices of software deployment implementations, including design patterns, release management, deployment strategies, and testing best practices
  • Understanding of ITIL Service Support concepts including Incident and Problem Management
  • Ability to work flexibly and appropriate trade-offs to meet time constraints
  • Excellent communication and teamwork skills
  • Experience and desire to work within a fast-paced, iterative development environment; experience with Agile a plus

Director, Marketing Cloud Enablement Resume Examples & Samples

  • Oversee Instrumentation of multiple properties and mobile apps to collect data and enable serious web analytics
  • Oversee testing/optimization/personalization capabilities on multiple properties
  • Oversee audience management capabilities across channels and
  • In partnership with Cloud Tech (our IT), oversee email marketing management capabilities for both B2C and B2B
  • Manage a handful of custom tools/systems built to aid the needs of our department
  • With help from the team, help build a comprehensive roadmap of capabilities and sell and executive the vision/plan to the respective stakeholders. Conduct periodic prioritization meeting with stakeholders to ensure that the teams remain aligned to core goals
  • Help explore innovative ideas/solutions developed internally and externally to supplement the marketing capabilities that gets us ahead in the game
  • Establish strong relations and work closely with the product engineering teams on alpha/beta releases and product bugs/defects
  • Be a visible, vocal spokesperson for the team and its contributions to the senior leadership team
  • Champion the product improvements and help the internal teams understand the customer perspective by providing regular feedback
  • 10+ years of related experience in engineering/technology, preferably in sales/marketing enablement. Past experience must include practical, hands-on experience in digital marketing disciplines such as content management, web analytics, site optimization and/or personalization
  • Previous experience in technical product role – technical marketing, product management, product evangelism - is strongly preferred
  • Prior professional services (agency, consultancy) background, preferably on the data/technical side, is highly desirable
  • Familiarity with and experience implementing Adobe Marketing Cloud products is a huge plus
  • Experience managing a geographically diverse and matrixed technical teams
  • Driver – Take charge. Get things done. Crush the red tape
  • Thought leader - Look around the corner, incubate internal innovations and apply external innovations to solve problems and/or enable insights discovery
  • Executive – Command an executive presence. Interact fluently with the product, functional and technical leadership and senior executives
  • Influence – Work closely with internal and external partners and leverage relationships to get things done through others. Be regarded as a trusted partner by the key stakeholders
  • Coach - Help the team grow and transcend beyond the day to day operations to truly transform the marketing operations
  • Ambassador – Be an ambassador and an active spokesperson for the team to the stakeholders and leaders
  • Interact fluently with engineers, marketers and business leaders in their respective lingo
  • Passion for marketing technology

Marketing Cloud Servicessolutionadvisor Resume Examples & Samples

  • Build relationships with CSG and Sales leadership, including Success Partners, RVPs and AVPs, to review territories and identify strategies and opportunities for Premier products
  • Provide deal support for Marketing Cloud Services products. On a weekly basis, contact Sales leaders, Success Partners and Account Execs for all deals to follow up with on progress toward closure
  • Achieve and exceed regional bookings and attach rate targets for Marketing Cloud Services products
  • Develop, execute and measure sales enablement programs for Marketing Cloud Services products for the Success Partners they support
  • Work in partnership with Engagement Managers on scoping, estimating, and SOW creation for client engagements
  • Continually build knowledge base of Cloud products by participating in enablement learning paths and ongoing certifications
  • Evangelize Marketing Cloud Services products internally and externally. Act as subject matter expert for Marketing Cloud Services products
  • Team effectively with the broader Customer Success organization to address and resolve customer or sales issues
  • 5-7+ years experience in Sales, Marketing or Services (consulting, technical support or training)
  • Salesforce Marketing Cloud experience
  • Strong Microsoft Powerpoint, Excel, Word, and project management skills
  • Excellent relationship-building skills with a proven ability to grow and nurture relationships
  • Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
  • Outstanding presentation skills required including the ability to adapt style based on audience and present complex ideas
  • Salesforce product certifications