Manager Parts Resume Samples
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Manager Parts Resume Samples
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CL
C Littel
Curt
Littel
546 Rhett Springs
Los Angeles
CA
+1 (555) 965 0389
546 Rhett Springs
Los Angeles
CA
Phone
p
+1 (555) 965 0389
Experience
Experience
Los Angeles, CA
Parts Manufacturing Manager
Los Angeles, CA
Reichert and Sons
Los Angeles, CA
Parts Manufacturing Manager
- Directs, controls and assigns tasks to Parts Manufacturing (PM) assistant managers, supervisors and specialist, and all other members of PM management team
- Approves the conducted probationary and annual performance profile of each employee recommended by the assistant managers
- Approves plans and implemented methods of the assistant managers to continually improve the quality of products and of processes to reduce failure costs
- Plans, organizes and recommends overseas and local training and seminar of assistant managers, supervisors and staffs
- Efficient in Time Management
- Ensures that established company and section policies, rules and regulations and procedures are followed, including 5S and safety awareness
- Reports to the Department Manager all issues regarding, business and operational related issues in PM department
Dallas, TX
Store Manager of Parts
Dallas, TX
Baumbach, Ernser and Schiller
Dallas, TX
Store Manager of Parts
- Under the direction of management, executes promotions, sales tactics, spiffs and sales incentives
- Work with the management team to react to customer service issues, customer complaints, and/or business opportunities
- Effectively communicate with all store associates, management, and customers
- Under the direction of Management, participates in "truck-day" operations, cycle counts, audits, and organization of the back room
- Effectively communicate with all associates, management, and customers across all lines of business
- Effectively communicates with all store associates, management, and customers
- Under the direction of the Manager, Store Parts, participates in "truck-day" operations, cycle counts, audits, and organization of the back room
present
San Francisco, CA
Renault Trucks Spare Parts Product Manager
San Francisco, CA
Casper, Gutkowski and Kris
present
San Francisco, CA
Renault Trucks Spare Parts Product Manager
present
- Create a link between the Italian network / local suppliers / Central purchases
- Develop and implement local campaigns and actions plans including communication, advertising, communication material, customer events
- Budget management
- Manage administrative and commercial activities linked to spare parts commercial, allocation of parts return, etc
- Create / negotiate / new local offers
- Manage the Spare Parts extended offer orders, their follow-up and produce the associated documents
- To develop locally the Spare Parts extended offer: to support the strategy / to list the local purchasing offers / to overcome the obstacles encountered
Education
Education
Bachelor’s Degree in Technical
Bachelor’s Degree in Technical
Howard University
Bachelor’s Degree in Technical
Skills
Skills
- Track record of success in sales
- Understanding of US automotive aftermarket
- Leadership
- Strategy development / operational delivery
- Communication skills – interpersonal, presentation and written
- Influencing and negotiation skills
- Problem solving
- Resource management
- Supplier management
- Parts sales and marketing
15 Manager Parts resume templates
Read our complete resume writing guides
1
Senior Sales Manager Parts & Repairs Resume Examples & Samples
- Bachelor's Degree in Engineering, Business or Technical Discipline field from an accredited college
- Minimum of 5 years experience in the Power Generation Industry
- Minimum of 2 years experience working with, and knowledge of Steam Turbine Repair Service Solutions
- Ability to work independently and be a self-starter
- Experience creating sales opportunities where none appear to exist
- Strong technical background and familiarity with GE Gas, Steam Turbine and Generator technology products and services
2
National Parts Marketing Manager Resume Examples & Samples
- A self-starter requiring, limited direction
- A multi-tasker who can provide creative solutions to address issues and opportunities
- Possess the desire and skill to present to large groups
- Able travel 40% of the time
- Has the capacity to develop and maintain strong working partnerships with accounts at all customer levels
- Competent in performing administrative tasks, including expense reporting, monthly sales tracking and planning, establishing distribution targets for growth, etc
- Communicating brand opportunities, issues and market information via written, verbal and electronic means
- Serving as primary contact for assigned accounts, which includes traveling to customer locations to solidify relationships, determining specific customer needs, and learning/absorbing customer and business requirements
- Developing and implementing annual strategic plans and programs for assigned customers
- Managing programs and processes to ensure Donaldson support groups meet objectives as defined by customers
- Initiating, creating, directing, and participating in sales presentations, trade exhibits, product demonstrations, and other activities designed to identify current or potential customer needs and expectations
- Implementing the overall Engine Aftermarket business strategy to achieve or exceed annual sales and profit goals
- Execute business review meetings, including: collecting relevant sales information, preparing reports and communicating learned information to internal and external teams
- Bachelor’s Degree and a minimum of three years account ownership experience with key accounts being the emphasis, preferably within the industry
- Consistent achievement of sales goals and forecasts
- Excellent communication skills and ability to work in a fast-paced, collaborative environment
- Proven ability to manage major programs and facilitate a team effectively
- Strong working knowledge of Microsoft Office Suite (Word, Excel, Power Point)
- Excellent negotiation, creative problem solving, relationship building and strategic-thinking skills
- Experience with sales data, writing, reporting, and analysis
- Experience using CRM software for daily communications
- Technical aptitude and/or understanding of combustion engines and vehicles is welcomed
3
Parts Manufacturing Manager Resume Examples & Samples
- Directs, controls and assigns tasks to Parts Manufacturing (PM) assistant managers, supervisors and specialist, and all other members of PM management team
- Reports to the Department Manager all issues regarding, business and operational related issues in PM department
- Approves plans and implemented methods of the assistant managers to continually improve the quality of products and of processes to reduce failure costs
- Approves the developed and implemented activities proposed by the assistant managers that aims to increase sales, decrease controllable expenses and improve added value
- Coordinates with the assistant managers in anticipating and determining causes of delays in shift operations and takes appropriate action to meet shifting schedules
- Plans, organizes and recommends overseas and local training and seminar of assistant managers, supervisors and staffs
- Communicates to local and overseas customers regarding product specification, machine, troubleshooting, quality claims and other technical issues
- Confers with PM Planning and control function to identify, plan, develop and implement methods to attain sales and production targets, which includes the coordination of planning, production, purchasing, engineering, Quality Control (QC), and die sections
- Ensures that established company and section policies, rules and regulations and procedures are followed, including 5S and safety awareness
- Approves the conducted probationary and annual performance profile of each employee recommended by the assistant managers
- Recommends performance increases, retraining, transfer, salary increase or termination of employees
- Interviews applicants for department jobs and selects candidates for hiring
- Applies company employee relation policies in all dealings with employees
- Approves monthly Business Reports and Manpower Forecast
- Approves QC report, Productivity report, Progress report and Work Procedure Sheets
- Approves training and inspection manuals and action plan progress reports
- Must have the following trainings
- Basic Safety on the Shop Floor
- Overview of PM Production Process
- Training on Related Processes and Machines
- Inspection and Certification Training
- With initiative and good in decision making
- Persevering
- Efficient in Time Management
4
Parts & Accessories Sales Manager Resume Examples & Samples
- Responsible for developing and executing sales strategies for the Jetstream product line into all appropriate channels of distribution with primary emphasis on direct distribution through Jetstream Regional and District Sales Managers and Inside Sales Representatives
- Provide leadership for selling and customer support activities for all water blaster product support – Jetstream
- Responsible for developing market demographics and structuring sales territories, sales incentives, and customer profiling
- Responsible for direct supervision of factory field RSM's and Inside Sales Representatives, inside sales personnel, product support personnel
- Responsible for all parts and service product offerings, distribution channel selection, pricing, and promotion activities
- Responsible for Jetstream Product Support Sales, Gross Margin, and Selling, General, & Administrative Expense budgets
- Prepares annual sales and gross margin budgets, monthly forecasts and annual objectives for Domestic, Pumps, Parts & Accessories
- Prepares annual SG&A budgets and reports performance monthly
- Grow product sales profitably and aggressively
- Develop new products and programs to retain existing customers
- Aggressively pursue new customers
- Develop programs at Jetstream that can be utilized by all brands in ESG
5
Commodity Manager Machined Parts Resume Examples & Samples
- Develops complex buying and sourcing strategies
- Negotiates prices, terms and frame contracts with suppliers
- Reducing the cost of purchased parts
- Analyses of international purchasing markets,
- Identification, evaluation and qualification of suitable suppliers
- Track risks along the supply chain
- Support the headquarter
- 2-3 years of experience in Strategic Purchasing
- Knowledge in SAP or similar system
- Negotiation skills
- Fluent English is a must, German or other languages are a plus
- Self-initiative, team spirit, sense of responsibility
6
Parts Support Manager Resume Examples & Samples
- Support the job functions of Parts Support Representatives Train employees in company policies, department procedures, job duties, operational safety and to support the goals of the company
- Documents and enforces sales policies, standard operating procedures and best practices
- Determine and monitor the department’s key performance indicators, such as revenue vs. plan, contact rate, quote closure rate and gross profit percentage
- Supervise, develop and mentor aftermarket sales support team
- Develop pricing recommendations used market data and analytics
- Develop inventory recommendations using historical data and analytics
- Coordinate development of new and updated Recommended Spares Lists
- Answer calls and respond to customers same day, either by email or phone
- Quote parts and equipment rebuild recommendations
- Work with internal departments to meet customer needs
- Notify manager of escalated issues that might arrive
- Work overtime, weekends or holidays when needed
- Bachelor's degree in business administration or a related field. Consideration may be given for candidates with equivalent experience
- 5+ years of experience in a heavy equipment aftermarket sales leadership role
- Experience/history in the aggregate or mining industries a plus
- Experience in aftermarket parts is highly preferred
- Experience with profit and loss responsibility and management
- Experience in personnel management and proven team leader with excellent verbal and written communication skills
- Exceptional skills with data analytics
- Ability to cultivate a team spirit with the respect of others
- High ethical values
7
Aftersales Parts Engineering & Systems Manager Resume Examples & Samples
- Service Parts Release Process Support and Issue Resolution
- Assist Service Parts Engineering, Specifications and Legends workgroups
- Strong understanding of information databases & computer literate
- Knowledge and understanding of service parts and vehicle applications
- Familiarity of GM engineering standards, processes and terms a plus
- Excellent communication, presentation and training delivery skills
- Strong interpersonal skills required to develop internal & external relationships
- Capable/comfortable working with multi-national professionals
- Experience with mainframe application environment is a plus
- Able to work in a detailed-data environment and perform considerable data analysis
- Preference of working in a detailed-data environment while performing considerable data analysis
- A minimum of 2-years’ experience in Automotive Aftersales Engineering, Product Engineering parts release/specification, Material Control, or related experience
8
Assistant Manager, Parts & Product Pricing Resume Examples & Samples
- Proficiency in software applications to include SAP, MS Office (Excel, Word, Access, PowerPoint) and other business software solutions
- Knowledge of farm, construction, or turf equipment a plus
- Excellent customer service/relation skills
- 3-5 Years merchandising/marketing knowledge and experience
- The ability to train and lead others developed through 5-7 years of personnel management and/or development/training experience
- Conserves Department/Division and Company resources by working within approved budgets
- Leads by example in being dependable and punctual with regular and consistent attendance
- Responsible for interviewing, making hiring recommendations and training new employees as well as helping existing staff with work related problems and handling ongoing staff training functions
- Mentors staff, providing ongoing training - schedules regular meetings to ensure good communication is maintained in the work group – makes tactical decisions daily to keep work flow moving forward
- Motivates and develops subordinates using positive coaching and counseling
- Manages stressful situations in the workplace with tact and diplomacy, exhibits patience in dealing with complaints and requests for information from employees or from outside sources
- Monitors individual performance, prepares annual performance reviews and conducts disciplinary counseling, as required, while seeking guidance from the Director and Human Resources as needed
- Applies Department/Division/Company processes and procedures to ensure that unauthorized deviations are corrected immediately
- Manages, either directly or through a subordinate Supervisor, all time, attendance and schedules to ensure that the Department is fully functioning on a daily basis and that work in the Section/Department is accurate and is completed on time – approves overtime assignments, consistent with Company policy and the law, to insure that eligible employees are properly paid for work performed
- Demonstrates good knowledge of Company policies and procedures as set forth in the Employee Handbook and applies them fairly and equitably
- Provides input to General Counsel / Director regarding annual performance evaluations and participates in any employee relations case investigations as complaints may be made or circumstances warrant
- Develops cross-training for jobs within the Department to ensure smooth transition when employees are on ETO, FMLA or out of the office for other reasons
- Encourages subordinates to share ideas, concerns and responds quickly and positively to their questions and concerns - sets a good, positive example to subordinates in the workplace by being tactful and treating others with respect
- Exercises discretion and good judgment to matters affecting the Department/Division/Company - Adapts quickly to changes and maintains positive relationships within the Department/Division/Company
- Additions and changes in duties and responsibilities may be necessary from time to time for the benefit of the Department/Division/Company
9
Parts Trading Business Management Assistant Manager Resume Examples & Samples
- Manage automobile aftersales parts trading business with fully understanding automobile parts sales process, aftersales market status and competitor market activity
- Develop and implement parts trading business plans including roll-out roadmap, marketing strategy and business goals to ensure achievement of revenue target
- Execute planned and special marketing activities to achieve business goals
- Set-up parts trading retail coaching schedule and contents to maximize business performance individual skills of dealer parts trading staffs
- Introduce new and updated documentation, tools and best practices provided by HQ to the parts trading dealers
- Carry out regular dealer visits and meetings to discuss and share parts trading business status to achieve business goals
- Recognize business potential in dealer discussions, analyze needs and develop appropriate solutions for better performance
- Conduct parts trading business performance analysis and monthly report the results to Manager, Director and Managements
- Exploit the parts trading business potential through the business analysis and provide actions to take
- Research, develop and implement any after-sales business concept or model in order to maximize aftersales business potential and to increase revenue and profit
- 5 years or more experience in automobile After-Sales business preferable
- 5 years or more experience in key account sales manager and business consultant preferable
- Excellent understanding of automobile after-sales business, structure and market trends
- Excellent knowledge of strategic planning, financial analysis, operational challenges
- Excellent ability to work with external and internal expert teams to achieve business goals
- Excellent communication & writing skills both in English & Korean
- Excellent MS Office Skills
10
Manager, Global Parts Product Management Resume Examples & Samples
- Develop definitions of serviceable spare parts across all global locations in accordance with defined rules and considering the commercial business- and-customer service impact
- Define structures and workflows in SAP, requiring a deep understanding about the connections between product, data and systems
- Handle and incorporate modular inputs from product development into systems, processes and procedures independent of brands/production site
- Develop central instance to define standardized data architecture in SAP as well as maintain data quality across Parts regions
- Integrate end-to-end processing of engineering information to leverage existing/common applications
- Develop and improve systems, product definitions, and processes, particularly within SAP, to enable the parts organization to provide cost-efficient repair solutions, consistent data management, data structure and costs for AGCO and our customers
- A minimum of 5 years of experience in product management, service management, product marketing, or sales
- 2+ years of experience working with SAP or CAD software (ProE, Creo, Windchill PDM Link), specifically defining classification structures, Bills of Material (BOM) and product master data
- Proficiency in Microsoft Office products
- A minimum of 2 years of experience working with global product lines
- Bilingual in English and a foreign language, preferably in German, French, Italian, Spanish, and/or Portuguese
- Previous experience in the agricultural industry
11
Smart Parts Account Manager Resume Examples & Samples
- Perform contract transfers at aircraft resale and re-enrolments in association with Bombardier Legal and Finance
- Support our Bombardier service centers, parts centers and authorized facilities' inquiries for scope of program coverage and offer training to establish program guidelines and procedures
- Invoice customers for additional billings such as contract transfer fees and minimum flight hours in a timely fashion to support Parts Services Financial targets
- Reconcile customer parts usage versus flight hour payments for 1,400+ enrolled Customers to determine future Smart Services flight hour rate
- Verify invoices charged to the program for eligibility of coverage or rejection. Produce various reports on customer account activities and interface with various departments such as warranty, legal, aircraft sales, finance and Parts Services in support of the work. Interpret service bulletins and illustrated parts catalogues to determine eligibility of parts coverage. Update SAP parts master to identify covered parts
- Represent Smart Services at weekly Accounts Receivables meetings. You will investigate targeted accounts and assist the various Bombardier collectors and internal stake holders to ensure that overdue Smart Services payments are settled promptly. Familiarity and working knowledge of Bombardier’s Finance systems and protocols is desirable (an asset)
- Your education and work experience provides you with a blend of aircraft knowledge and business skills to communicate the benefits of cost per flight hour programs to the customer, interpret the customers' needs and administer these revenue programs
- Experience in or knowledge of aircraft maintenance, cost per flight hour programs for airframe and/or engines, aircraft warranty, aircraft maintenance planning and aircraft customer support exposure are considered strong assets
- You have excellent customer handling and interpersonal skills and project a friendly attitude. You enjoy working in an active office environment with daily customer interaction
- College Diploma Or equivalent level of relevant work experience
- Five to seven years relevant work experience
- Bilingual English and French preferred, fluent in English written and spoken a must with excellent oral and written communication skills
- You are autonomous and able to work with a minimum of supervision in a changing environment
- Limited travel required from time to time
- Finally, you would enjoy working in a "customer comes first" environment with excellence in professional and friendly service
12
Manager, Spare Parts Resume Examples & Samples
- Manage, the daily fulfillment of spare parts to global HPRO warehouses
- Manage and report the tracking of all HPRO spares parts orders, and assure all customers are serviced promptly, accurately, effectively, efficiently and in a professional manner. Track and report on hot case status, customer satisfaction, service trends, and other key performance metrics
- Ensure customer spares sales demand is planned for with MRP and forecasting MRP/MPS Master Plan Schedule ownership for all spares
- Provide leadership, management, prioritization and direction of spares inventory at all global warehouses while maintaining inventory accuracy on spare parts warehouses. Optimize the spare parts inventory level. Develops and optimize material flows in the warehouse operations to deliver better results for the business
- Manage field quality issues regarding spare parts, and proactively manage to anticipate and head off potential issues early on. Perform analysis and develop key metrics and trends to aid in targeting design and customer training improvements, product performance traits, and best practices, and present objective evidence ideas for operational, sales and logistic improvements
- Prioritize and assign projects, duties and tasks to cross functional team members based on skills and abilities. Professionally coach, counsel and develop department personnel. In cooperation with the Human Resource Department, administer HR policies and procedures within the department
- Provide on-going communication with upper management and inter-departmental functions, and establish credibility and a positive rapport with internal and external customers
- Interface as required with customers and suppliers to resolve issues and ensure company goals can be met. Maintain personal customer/distributor contacts interactively to build and keep a positive relationship between the company, the service departments, and the end users based on mutual respect and trust
- Create and manage specialized function to plan, monitor, and support NPI and EOL spare parts requirements and training
- Bachelors Degree in Business, Operations, Manufacturing, Warehouse Management, Logistics, or other related field required (or equivalent industry experience.)
- 7-10 years of experience in planning and warehouse management
- Significant experience with ERP Business Management software, preferably SAP
- Significant experience in the MRP/Master planning cycle processes
- Proficient in PC software such as MS Office for word processing, spreadsheets, presentations, databases and in writing reports to upper management
- Must have a high level of sense of urgency and drive the business with data
- Strong data analysis abilities to determine, monitor and control return transactions and inventory
- Strong problem solving skills applicable to processes
- Interpersonal, leadership and communication skills gained through a progressive career path including cross-functional interactions
- Ability to drive positive change and continuous improvement
- Ability to travel, both domestically and internationally, as needed to support job scope
13
Indigo Spare Parts Escalations Manager Resume Examples & Samples
- Provides complex-level procurement support using subject matter expertise in emergency sourcing
- Solves complex issues and drives tactical and strategic initiatives, such as leading process standardizations; executing program strategies; or coordinating integration of small acquisitions
- Monitors programs, delivery solutions, key metrics, and process oriented tasks; identifies issues and proposed solutions with limited guidance
- Collaborates with or leads teams to maintain and enhance the current business objectives, such as cost- management and TCE (total customer experience)
- Provides independent, analytic, and strategic support
- Mentors lower level contributors
- Typically 4-6 years of experience in procurement or supply chain function with strong focus on logistics operations and customer logistics support
- Experience in logistics and customer service preferred
- Strong understanding of logistics and supply chain processes
- Good analytical and technical aptitude
- Strong business application skills
- Good understanding of corporate compliance
- Interested in project management skills
14
Manager, Parts Merch & Training Resume Examples & Samples
- Solicit dealer involvement in parts sales promotions and other parts-related programs as introduced
- Evaluate competitive products information and develop selling strategies to increase Kubota parts sales and brand awareness and recognition
- Provide management with periodic sales trends, analysis and forecasts
- Administer parts sales and branded products telemarketing campaigns utilizing available resources within division Parts office
- Attend/participate in related business meetings and conferences
- Proficiency in software applications to include SAP, MS Office (Excel, Word, Access, PowerPoint) and other business software solutions
- Excellent customer service / relation skills
- 3-5 years merchandising / marketing knowledge and experience
- Ability to train and lead others developed through 5-7 years of personnel management and/or development/training experience
15
Parts Pricing & Analysis Manager Resume Examples & Samples
- Analytic skills and capacity of analyzing data
- Experience in pricing within the Aftermarket or automotive industry
- Highly target driven and self-motivated
- Excellent knowledge in MS Office applications, especially in MS Excel and related Volvo systems,
- Ability to organize and plan activities efficiently
- Experience in networking and cooperating in a multi-cultural environment
- Excellent knowledge in English
16
Regional Parts & Service Manager Resume Examples & Samples
- Customer Satisfaction - Assist in the design, implementation, and execution of Regional after sales activities to support customer satisfaction improvement
- Parts & Accessories Sales- Design and/or implement Regional and Corporate fixed operations marketing and after sale support programs to contribute toward achievement of parts and accessory sales objectives
- Warranty Expense Management –Oversee DPSM activities related to the monitoring of dealer Warranty Expense, ensuring compliance with policies & procedures, and implementation of corrective actions where necessary
- Service Owner Retention - Assist in the design, implementation, and execution of Regional after sales activities (i.e. dealer process improvements and marketing efforts) to support Service Owner Loyalty improvement
- Dealer Parts Inventory Management- Oversee DPSM activities related to the effective implementation and utilization of Dealer parts inventory management tools to enhance the quality of Dealer parts inventories
- 10+ years automotive experience, preferably in both retail and automotive manufacturer/distributors
- Wholesale (at the OE level) and retail (at dealership level) experience desirable
17
Parts Engineering Manager Resume Examples & Samples
- Develop and manage in Naperville a team of Engineers to address Parts business across North America
- Develop the parts service offering with the support of NAM and Central teams
- Lead all parts bids and projects of Naperville on the engineering scope. Support when needed other bids and projects that may pop up in other sites
- Ensure that quality, cost and delivery meet or exceed customer expectations
- Ensure team work and good collaboration with all functions and other units involved in the business, such as sales, sourcing, and other Alstom participating units
- Must be familiar with matrix organization, innovative in order to find competitive advantage and support business development, and result driven when it’s about project execution
18
Drivetrain System & Parts Design Section Manager Resume Examples & Samples
- Good experiences in Nissan in R+D (design, test or control project)
- Good understanding of Nissan process (Phase review process, DR, TI, DMDR, Cost Monitor etc.)
- Open minded to deal with NML (as main counter partner) and supplier
- Technical oriented and high know-how in drivetrain area
- Fluent English language and good communicator skill
- Technical oriented and desirable high know-how in drivetrain area
19
Parts Financial Systems Manager Resume Examples & Samples
- Maintaining controls over proprietary systems,
- Ensuring data integrity,
- Identifying and resolving process errors or exceptions, and assisting with business transaction flow including Revenue Recognition
- 2 to 3 years management experience
- Finance or Accounting background/education (undergrad or graduate)
20
Paccar Parts Distribution Center Manager Resume Examples & Samples
- Direct operations assuring the expedient flow of product in/out of the PDC
- Foster a climate of continuous improvement and drive change throughout the PACCAR PDC network
- Manage in-country logistics, including inbound from the U.S. border and outbound LTT and parcel carriers
- Understanding and desire to use data and statistical tools to drive operational improvements; strong focus on metrics and culture of accountability
- Develop and perform within approved Operating and Capital budgets
- Recruit, train, and develop all levels of staffing
- Participate in special assignments/projects; available for travel and/or relocation
- Develop a positive relationship with the customer base, maintain market knowledge of PDC region dealers, supply base, and competitors
- Site responsibility for Customer Service and Sales personnel
- Minimum 3 years of leadership and supervision with PACCAR or other business experience
- Ability to manage technical projects, such as radio frequency and voice picking, within the distribution environment
- Distribution, logistics, manufacturing, quality, or inventory control experience
- Fluent in English and Spanish languages
21
Parts Regional Manager Resume Examples & Samples
- Operation sales results (turnover and gross margin) in his area
- Scanning the markets to identify areas of growth, customer segments or product ideas and feeding these back to regional marketing
- The implementation of DOS for Aftermarket & Customer Solutions sales & marketing area
- Development of dealers in sales and marketing through coaching and training
- Aftermarket & Customer Solutions sales and marketing reports in his market
- Roll out of regional parts and service concepts and promotions in his area, when needed with agreed local adaptations. Feedback on ideas and improvements
- Perform the assigned work by the company and coordinate with other employees if necessary
- Bachelor or above, education background in science and engineering
- Sound experience within Parts Sales environment
- Solid experience of aftermarket dealer management
- Good English reading/speaking
22
Global Parts Extended Offer Portfolio Manager Resume Examples & Samples
- Drive and execute global strategic and operational activities related to Extended Offer portfolio
- Further develop the commercial offer and sales channels for the product portfolio to maximize volumes and profitability supported by solid business cases
- Develop and coordinate go-to-market strategies together with Sales Regions including business models, pricing, market activities and roll out plans
- Responsible for setting up objectives and defining KPI’s
- Regularly follow-up development of common Volvo Group solutions for the portfolio and adjust them to Volvo CE
- Manage product life cycle of the portfolio
- Participate in development of portfolio and strategies for Global Parts offer
- Strong commercial ability
- Holistic business view
- Excellent relationship management
- Ability to work in a cross functional and cross border organization
- Strong drive combined with excellent communication and networking skills
- Good written, oral and presentation skills
- Technical understanding of construction equipment machinery is a preferred asset
23
Global Parts Business Support Manager Resume Examples & Samples
- Drive and execute global strategic and operational activities related to Global Parts product portfolio
- Further develop the commercial offer and sales channels for the product portfolio to maximize volumes and profitability supported by solid business cases
- Further develop and execute Global Parts Information strategies
- Further develop Global Parts product life cycle strategies
- Further develop Global Parts business requirements to protect and grow aftermarket business
- Responsible for setting up objectives and defining KPI’s
- Participate and coordinate development of portfolio and strategies for Global Parts offering
- Initiate and drive Global Parts markets intelligence activities
- Strong commercial ability
- Holistic business view
- Excellent relationship management
- Ability to work in a cross functional and cross border organization
- Strong drive combined with excellent communication and networking skills
- Good written, oral and presentation skills
- Technical understanding of construction equipment machinery is a preferred asset
24
Store Manager of Parts Resume Examples & Samples
- Effectively communicate with all store associates, management, and customers
- Resource for technical matters, advice, direction and assistance related to installation and proper application of commercial parts
- Must be able to work days, nights, weekends, and holidays
25
Parts Business Develeopment Manager Resume Examples & Samples
- Bachelor or above, education background in science and engineering
- Aftermarket product management and development experience
- Experience within part sales environment
- Part sales experience will be a plus
26
Store Manager of Parts Resume Examples & Samples
- Assist in handling the recording and maintaining of DIY warranty registration for parts and monitors "lost sales" resulting from out of stock situations and sales activity of "special order" parts not included in merchandise assortment
- Under the direction of the Manager, Store Parts, participates in "truck-day" operations, cycle counts, audits, and organization of the back room
- Partner with the commercial teams for seamless parts delivery; promptly reacts to the needs of our internal and external customers
- Frequent standing and walking for long periods of time
- Communicate effectively in person, by telephone, or by using telecommunications equipment
- Enters and locates information on computer
- Presents information to small and large groups
- Safely operates a motor vehicle
27
Audi Manager, Parts Resume Examples & Samples
- Provide input as a member of the Audi Aftersales management team to develop the overarching strategy
- Design, build and execute a strategy for the Audi wholesale parts business in the US
- Lead the Parts Program Specialists to implement programs that support achievement of the AoA parts revenue and profit objectives for parts, tires and oil
- Design and implement a strategy to achieve top three ranking in the Parts Manager Satisfaction Survey
- Serve as SME for AoA on all parts topics with the Brand headquarters (Audi AG Ingolstadt)
- Support Regional Area Sales Managers in directing the Parts and Accessory Consultants in all activities related to AoA parts programs
- Engage and support the Regional Field Teams to drive the parts program within the Audi network
- Determine standards (including targets) and key processes for wholesale dealers and performance-manage accordingly through the existing regional structures
- Work closely with the Group and VW Brand to develop a Brand Protection strategy and implement measures
- Collaborate with other internal business functions (e.g. Parts Logistics, Pricing and Product Management) to ensure that Audi parts requirements are well represented
- Perform monitoring of Audi parts supply KPIs and critical alerts to liaise with Audi AG/VWGoA for improved customer satisfaction
- Actively involve the Dealer Parts Council in seeking new ways to improve the parts business and customer satisfaction
- Collaborate with Audi Academy in providing coaching and training of parts staff as well as a defined career path for dealer staff with the appropriate training and developmental support
- Collaborate with Audi Aftersales Marketing on the development of genuine parts marketing. This includes the Wholesale CRM tool and program with campaigns, promotions and incentives for both existing and prospective customers
- Develop and manage an appropriate ‘rewards and recognition’ to incentivize dealer staff to excel in parts sales and customer service
- Dealer parts management and field experience
- People leadership
- Experience in parts sales and inventory management
- Track record of success in sales
- Understanding of US automotive aftermarket
- Strategy development / operational delivery
- Parts sales and marketing
- Dealer parts operations
- Wholesale parts business development
- Parts inventory management including DMS expertise
- Parts benchmarking and Terms of Trade
- Strategy development for parts RIM systems
- Brand protection
- Working effectively with Parts Dealer Council
- Master’s Degree in Business / Sales & Marketing
28
National Parts Wholesale Manager Resume Examples & Samples
- Deliver and maintain measurable business improvements in areas relating to Dealer wholesale
- Assist the Dealer Parts Managers in formulating and implementing detailed business plans as it pertains to wholesale
- Provide specific guidance and direction within the existing Dealer Network to help meet parts sales objectives through coaching and consulting parts managers
- To plan, organize, direct and review the activities of the Volkswagen and Audi Wholesale programs
- Support the Dealer Wholesale field force through mentoring and coaching
29
Sales Development Manager Parts & Service OEM Resume Examples & Samples
- Technical and commercial expertise related to aftermarket would be strongly preferred
- Ability to work in a global environment in a matrix organization
- Bachelor’s degree in mechanical /electrical engineering discipline or sufficient experience in mechanical /hydraulic/electronics design or technical support
30
Product & Parts Data Manager Resume Examples & Samples
- Managing New Product Introduction (NPI) service readiness reference data activities and for all Americas (AMS) Consumer PS products
- Updating multiple systems, tools and files to ensure product and parts support readiness
- Assign Part flagging for AMS Consumer PS products
- NPI system escalations: solve problems, enable system changes (SPI, NPI ADT, Newton escalations, ETPS2, WWClass, Pmaster)
- Facilitate ORs (Operational Request) for Post NPI changes in Newton (Wty, Service type, NPF, etc.)
- NPI readiness support system validation
- Process audits (CTO Phantom)
- Part lifecycle management for AMS Consumer PS products
- Manages stakeholder relationships
- Advanced Microsoft Excel experience with Intermediate to advanced VBA skills
- Experience with HP System SPI, and Global Newton a plus
- Demonstrates basic knowledge of data entry and maintenance
- Excellent English Knowledge (verbal and written communication)
- Process improvement mentality
- Ability to collaborate in a team environment and exercise independent judgment
- Excellent written, organizational and interpersonal skills
- Able to adapt to changes quickly and positively
31
Renault Trucks Spare Parts Product Manager Resume Examples & Samples
- Market Analysis / needs / potential / priorities for Spare Parts extended offer to deploy in Renault Trucks Network
- To adapt the Spare Parts extended offer to the local market: select and develop the appropriate offer (price, promotion), improve the associated costs (logistics )
- To develop locally the Spare Parts extended offer: to support the strategy / to list the local purchasing offers / to overcome the obstacles encountered
- Create a link between the Italian network / local suppliers / Central purchases
- Create / negotiate / new local offers
- Coordinate the launches for new products
- Define local marketing plan for Spare Parts extended offer
- Follow up local marketing plans execution
- Pilot budget for local animation and promotion
- Develop and implement local campaigns and actions plans including communication, advertising, communication material, customer events
- Propose and implement actions plans for sales promotions in order to reach objectives
- Manage the Spare Parts extended offer orders, their follow-up and produce the associated documents
- Manage administrative and commercial activities linked to spare parts commercial, allocation of parts return, etc
- Support roll out of tools upgrade and new projects
- Spare Parts Products and Services
- Fully proficient in all marketing tools; techniques and methods (market & price analysis, promotion, sales stimulation)
- Good knowledge of communication techniques
- Dealers organization and needs
- Customer environment and needs
- Ability to handle dealer relationship
- Sales negotiation
- Pilot business actions plans for Spare Parts
- Coaching & advise to Spare Parts field force
- Fluent in English; French would be advantage
- Autonomy
- Animation skills
- Business & customers Orientated
- Adaptation skills
- Capacity to convince
- Relational ease
32
Manager, Parts Category Business & Programs Resume Examples & Samples
- Manage department staff and supplier contractors, including directing and supporting staff to maximize their contributions toward product and program development, sales, profits and cost containment. Responsible for staff outputs, performance and meeting objectives. Responsible for vendor reporting and development of vendor/supplier targets in collaboration with Senior Management
- Assist the Senior Manager and Director in developing and maintaining the NCI Aftersales parts and service short and long-term business plan, as well as periodic updates
- Develops, implements and manages various Parts Categories and related program initiatives including, but not limited to
- Work directly with NTCNA and any other engineering or QA resources in the certification of new product for the Canadian market
- Education: university degree in business/commerce or business/marketing
- Experience: A minimum of 7 to 10 years automotive aftersales experience. Parts technical background is preferred. Experience with Tire or wheel programs, aftermarket or OE is preferred. Broad knowledge leading and developing staff
- Strong Project Management skills and adherence to project timelines and goals is required. Proficiency in business analysis, position generation, pricing, data streams and business rules (and how they apply to the dealer’s business processes) is required
- Broad knowledge in Microsoft Office, mathematics and database manipulation. Applied proficiency in project management, forecasting, various research methods and tools, and basic economics, accounting principles, and SAP module for releasing requisitions
33
Group Manager Moving Parts Resume Examples & Samples
- Continuous improvement of process and delivered services
- Promote and develop methodology supporting System engineering, system testing, simulation tools with a theoretical approach
- Responsible for groups deliveries
- Inspire and coach the members in your team
- Team development and continuous improvement activities
- Managerial or leadership experience
- Technical education: MSc or equivalent
- Previous experience from component development and/or system simulation is a merit
- Product knowledge of the Heavy Duty Engine platform is an advantage, but not a must
34
Parts Product & Sales Manager Resume Examples & Samples
- Deliver year-over-year sales and profitability growth in key market segments and product categories
- Define and monitor category pricing strategies to enhance sales and profitability
- Develop and maintain strong industry relationships with dealers, fleet customers, and supply chain partners
- Identify new and under-developed market opportunities and create comprehensive strategies and business plans to pursue these opportunities
- Develop and document market and industry expertise in key product categories, defining the market size, segmentation, and structure as well as competitive landscape
- Provide sales support to REV Sales Team and distribution channel partners to increase sales effectiveness and optimize market share
- Collaborate cross-functionally with colleagues and stakeholders to optimize sales and EBITDA
- MBA or Similar Advanced Degree Preferred, Bachelor's Degree required
- 7+ Years of Experience in Automotive and/or Parts Product Management, Sales, Marketing or Business Development
- Customer orientated, self-starter
- Entrepreneurial and growth-oriented
- Excellent analytical abilities
- Proven ability to execute growth strategies
- Demonstrated strategic and business planning abilities
- Must be able to travel 25%-40% - mainly domestic
35
OE Parts Research Manager Resume Examples & Samples
- Work with internal and external customers to establish production objectives, delivery milestones and quality standards
- Establish individual performance objectives for team members that are based on overall department and company objectives
- Utilize a performance management process to successfully reach production and quality objectives
- Initiate, plan, manage, and close multiple overlapping projects
- Supervise staff, including coaching, mentoring, performance evaluations, and disciplinary action
- Coordination of workflow within and between departments
- Develop and implement process improvement opportunities as indicated by Key Performance Indicators, technological changes, and data source changes
- Support the business development activity by providing timely responses to requests for project/process estimates
- Manage the resolution of customer concerns and database inquires
- Develop and execute training plans
- Create and maintain process documentation
- Bachelor’s degree from accredited college or university or equivalent industry experience
- 2+ years managing a team, including recruiting and hiring resources, management by objectives, and coaching, mentoring and development of human resources
- Demonstrated professional knowledge of vehicle systems and nomenclature
- Understanding of light and medium duty vehicle configuration standards and contemporary repair techniques, including Auto Care Industry PCdb and VCdb data standards
- Proficient with Microsoft Office Applications, including Excel, Word, Outlook and Visio
- Ability to effectively plan, manage, and close projects within a multiple priority environment
- Experience building and maintaining customer relationships
- Understanding of basic data analysis concepts; inspection, cleaning, transformation, modeling, and identifying patterns
36
Manager Electronics Parts Materials & Processes Resume Examples & Samples
- BS Chemistry, Physics, or Engineering. Experience in corrosion prevention and control, and in the selection of materials and surface finishes for military applications
- At least 10 years of directly related experience
- Demonstrated ability to work with outside supply chain and also within a small technical development team
- Familiarity with quality systems, component DMS, ESD, ROHS and Material Review Board concepts
- Understanding of military electronics reliability requirements, familiarity with EEE components, printed wiring board, components, connectors, and electrical grounding, bonding, and shielding concepts as well as processes such as soldering, bonding, coating, machining, plating, painting, welding, and brazing
- Requires interpersonal, interdisciplinary, and leadership skills. Shall have effective verbal and written communication skills, and the demonstrated ability to function within a small technical team
- Shall understand the systems engineering development and management processes. Previous experience as a functional manager or technical development team leader is required
37
Commodity Manager Parts & Accessories Resume Examples & Samples
- Participate in new product development projects together with internal stakeholders & suppliers
- Be ultimately responsible for all commercial relations with the suppliers within your commodities and secure set targets of cost, quality, delivery and sustainability
- Create long term strategies, well anchored with internal stakeholders, for your commodities to deliver optimized value and drive implementation of the same
- Develop and maintain vendor agreements
- Manage sourcing projects and lead negotiations of commercial terms and conditions
- Build and maintain mutually beneficial relations with important suppliers in order to improve supplier performance and collaboration, not only to decrease costs and eliminate waste but also to utilize the suppliers full potential in areas such as product development and innovation
- Build and maintain strong internal relations within sourcing functions such as Project Sourcing, Supplier Quality Assurance and Supplier Development but also with other internal stakeholders such as Product Management, R&D and Logistics
- Set up and manage the annual budget of cost saving activities and negotiations
38
Manager Parts Resume Examples & Samples
- Oversee the daily operations of the parts department
- Resolve issues regarding parts or manpower shortages
- Manage all parts department functions including sales, inventory control, shipping, receiving, cycle counting, and recordkeeping
- Ensure effective part warehouse processing, flow and strategy
- Develop and manage annual departmental budget
- Monitor gross profit levels
- Review and utilize P&L statements
- Assess departmental performance regarding quality of service and customer satisfaction
- Ensure proper safety training and standards are in place, and that safety policies and procedures are followed
- Identify need for and implement process improvements
- Develop marketing plans with sales and marketing departments to develop and increase parts department business
- Plan and direct complete physical inventory annually
- Establish work standards and evaluate parts department staff's performance
- Identify, address, and implement employee development and training opportunities
- Hire, counsel, and discharge parts department staff as necessary
39
Manager, Spare Parts Resume Examples & Samples
- Implement structure and build a well-functioning team
- Continuous improvement of Hycast technology/products
- Lead, develop and secure Hycast spare parts sales
- Develop framework agreements with large customers
- System development (web/online sales of spare parts)
- Successfully graduated with University degree
- Minimum 5 years’ experience within
- Building / developing a team
- System building in spare parts processing
- Customer-oriented and service-oriented
- Experience with personnel responsibility
- Experience with customer service
- Proactive with customers
- Proficiency in Norwegian and English
40
Parts Product Marketing Manager Resume Examples & Samples
- Practical knowledge of and a mechanical aptitude for bus, truck or automotive operations
- Demonstrated track record of achieving results through an independent dealer network
- Direct experience in vehicle parts operations at corporate or dealership level
- Proficiency in product portfolio planning and pricing
- Experience creating marketing collateral material and sales promotions that drive results
- Ability to work with others including outside vendors to accomplish a common goal
41
Parts Recovery Manager Resume Examples & Samples
- Master or Bachelor in Engineering or equivalent
- At least 5 years of working experience
- Good management and stakeholder management skills (if you don’t have management experience yet but think you are a born manager, please don’t hesitate to apply)
- Result oriented self-starter with excellent communication and people skills
- Conceptual thinking and analytical skills, eager to learn and share
- Entrepreneurial and creative mindset
42
Parts Product Sales Manager Resume Examples & Samples
- Together with Volvo international sales and other related departments, manage all aftermarket parts products issues, such as repair kits planning, parts local souring and parts supply channel optimising
- Develop and manage aftermarket extended parts, such as Volvo Genuine lubricants, adblue, reman product and other accessory parts business
- Initiate, drive, support and implement parts sales promotions (such as national/regional sales campaign, sales activities) to support VTIHC parts business growth
- Give parts technical support to regional staffs and dealers
- Ownership of parts product system, such as Impact-online,CMS
- Calculate and analyze the results of all sales activities/campaigns and annual sales to secure the fulfillment of annual parts sales target
- Lead PCK project in Hub China
- Together with marketing department to creating and distributing parts product marketing, sales promotion materials
- Assist in other projects and programs
43
National Sales Manager, Parts Resume Examples & Samples
- Be the Brand ambassador for Prevost, Nova Bus and Volvo 9700 products
- Manage a team of 9 direct reports within USA and Canada; 6 managers USA based, 3 managers CAD based
- Create and share with team a deep understanding of the holistic commercial bus market and impact of parts services within this market (where do opportunities exist, how to drive those opportunities into strategy)
- End to end vision of customer & OEM relationship, our customers drive our business thus our focus is their success
- Identify and develop market opportunities that have been untouched by VBNA service parts organization in conjunction with Product Line Manager Team
- Business development through market analysis and product line performance evaluation – various sales metrics deployed to drive decisions in line with corporate & financial goals
- Bridge opportunities between bid department and regional sales managers, help facilitate quarterly meetings with bid analyst and RSM team focusing on key accounts
- Utilize Vendor Managed Inventory as a sales tool where necessary in conjunction with sales managers and other members of organization (new coach sales for example)
- Recommend inventory level changes within our Distribution Center, Service Centers and ensuring PLM team is driving towards customer critical components within each respective fleet service area is respected
- Develop relationships with the key customer personnel to facilitate the flow of information required to improve our bidding position; fill rate ratios and customer satisfaction level
- Coordinate all internal requirements for accounts and drive teams assigned to key accounts to develop plans on increasing sales
- Support core brand relating to critical stocking levels, baselines inventory requirements necessary for new product releases without sales history
- Act as a customer advocate internally and externally within the organization, the NSM is facing to our customer base, thus areas of concerns must be elevated accordingly
- Act as Prevost representative with customers and other organizations at business and social events
- Participate in job related training exercises
- Safeguard organizational, proprietor and personal information confidentially
- Respect and enforce the policies, rules and values of the company
- Contribute to the attainment of company objectives through efficient use of resources
- Foster teamwork and improved communications between sectors
- Execute other duties as assigned by management
- Strong computer knowledge of MS office products also proficiency in spreadsheet applications
- Heavy duty commercial bus experience is required
- Commercial Vehicle Sales Experience Preferred and Highly Favored
- Solid technical parts application experience
- Open and positive attitude
- Excellent Customer focus
- Ability to mobilize different departments or people to solve problems and achieve results
- Communicate efficiently internally and with stakeholders
- Flexibility and adaptability to changing customer demands
- Proven ability to work cohesively in a team
- Other languages like French, Spanish, Japanese, Chinese, etc. is a plus
- Bachelor's degree in business related field or higher preferred
- 5-7 years customer service experience within the Bus industry or 10 years of related field customer service parts or mechanical experience
- Experience with electronic parts manual
- Experience with customer management
- Experienced with SAP Interface Module
- Experienced with Prevost and Nova Bus online parts catalogues
- Prior leadership role / experience managing people is a must
44
Boat Parts & Service Manager Resume Examples & Samples
- Support the Boat Manager in the achievement of the department’s or dealership’s financial goals for the Service area to include Service and Parts Sales, Gross Margin, Inventory Shrinkage and Payroll Goals
- Assist the Boat Manager to staff the Service area with customer oriented associates; participate in interviewing and make recommendations for selection; coordinate training; consult with Boat Manager and give input on preparation of performance appraisals; prepare weekly work schedules; coach and motivate associates to promote positive customer relations and a productive team-oriented work environment
- Manage and ensure accuracy of unit and parts inventories
- 2-4 years in Retail Boating or similar industry; Supervisory experience is a plus
45
District Sales Manager Heavy Duty Parts Resume Examples & Samples
- Driving sales and managing a sales territory through several key activities
- Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions
- Perform calculations such as Gross Margin and understand financial documents, such as Profit and Loss Statements (P&L), invoices, etc
- Working across organizational teams and functions to drive results and customer satisfaction
- Developing successful sales programs for the NAPA Distribution Center local market area
46
Trane Hvac Residential & Commercial Parts Outside Sales Account Manager Resume Examples & Samples
- AA degree or equivalent from a two-year college or technical school; 2 or more years of HVAC sales or related HVAC experience; or equivalent combination of education and HVAC sales experience required
- Prior technical sales experience required. Must have a mechanical aptitude and background
- Proven experience in building customer relationships
- Must have good computer skills including Microsoft Office; Word, Excel, and Outlook
47
Parts Marketing Information Manager Resume Examples & Samples
- Strong cross functional collaboration and communication between business stakeholders and IT teams (local and global)
- Responsible for business requirements gathering, specifications, testing, documentation, implementation, communication and continuous improvement
- Manage solution scope, analyse requirements and consult on design of solutions
- Identify and introduce new part location methods (visual recognition, voice recognition, etc.) into the e-Commerce platform
- Benchmark catalog offerings to understand functionality to deliver a best-in-class all makes catalog
- Develop the requirements for and implement a Heavy Truck All-Makes parts “No VIN, No Problem” catalog
- Load and maintain the All-Makes catalog parts information, including the management of the Digital Asset Manager content for the Aftermarket
- Maintain cross-reference, supplemental and required parts information to be used in catalogs
- Partner with suppliers, 3rd parties and internal teams to obtain part information
- Develop SAAS catalog/cross-reference offering for fleets and 3rd parties
- Proactively identify areas for improvements and efficiencies in systems and processes for internal stakeholders, fleets and dealers
- Collaborate with dealer and fleet support teams to drive improvements in processes and applications
- Work with the business to develop and support business cases for recommended changes, which will also be used for prioritization
- Benchmark best practices with other business areas and outside the Volvo Group
- Responsible for harmonization of systems, processes and policies
- Responsible for clear and concise communication to internal and external customers including management
- Represent Volvo and Mack Trucks North America in global projects as required
- Keep current on e-Commerce/catalog technology
- Perform initiatives as required which supports dealers, fleets and internal customers
- Bachelor’s Degree in Business Administration, Finance, or Marketing; MBA preferred
- Minimum 7-10 years work experience in Dealership fixed operations and Marketing
- Experience in a B2B and B2C environment preferred
- Familiarity with Vehicle Maintenance Reporting Standards (VMRS) coding
- Knowledge of Heavy Truck and/or Automotive Dealership fixed operations
- Knowledge of parts cataloging
- Functional knowledge of Parts Department operation including DMS inventory systems
- Comfort leveraging existing system/platforms to obtain information
- Strong ability to concept long-term vision for core platforms which increase sales and translate that vision into platform enhancements by agreed upon timelines
48
Senior Solution Manager Services & Spare Parts Resume Examples & Samples
- Responsibility for profitable growth and development of our service and performance part business
- Development of customized “best fit” solutions
- Development of solution offerings in the combination of performance parts and services
- Development of E-business solutions with support of IT department
- Full responsibility from pre-sales phase until implementation of concept
- Active and long-term orientated relationship management with our most important Key Account customers and support of strategical programs
- Technical clarification of performance parts and develop speed offering and supply concepts
- Close interaction with Sales, Product Management and local service units
- Strategical build-up of our Servolution program
- Close cost and profit control within relevant departments
- Personnel management of reporting employees
- Completed university degree in Mechanical Engineering, Industrial Engineering, Economics or similar degree
- Several years of relevant work experience in comparable working environment
- Years of experience in the offering and selling of Spare parts and/or service solutions
- Experience in cooperation and coordination of international working teams
- Organizational skills and ability to prioritize workload
- Good understanding of relevant IT environment experience in IoT or 4.0
- Good presentation, negotiation and English language skills as a high level of customer orientation and sense of urgency
49
Parts Store Manager Resume Examples & Samples
- Monitor store sales and profit performance on a daily basis
- Build and manage a store team and consistently deliver high levels of customer service and business results
- Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times
50
Quotation Manager, Spare Parts Resume Examples & Samples
- Proactively identify opportunjties based on know installations for Service business with focus on retrofit and service contracts
- Define Sales approach and prepare sales kits for targeted portfolio
- Support other sales accounts in proactive approach for the defined portfolio
- Build-up, maintain and develop good relationships with customer assess, customers needs, suggest product and service adaption when necessary
- Gather feedback from customer (customer inquiries), provide ideas and suggestions on product and service adaption and development and after-sales service
- Create and drive opportunity to generate order intake to achieve targets
- Prepare proposal with responsibility for all bid costing and their accuracy and quality
- Plan and execute sales activities in order to meet order intake, net sales and gross margin targets
- Implement sales strategic / tactic to maximize sale hit rate
- Co-ordinate with the Operation Team, Purchasing Team and Logistics Team regarding all order processing to ensure on-time delivery of goods to customers
- Appraise him/herself and propose development plan
- Track, report current and future sales opportunities on a monthly basis to the sub-division manager
- Other as assigned by superior
51
Parts & Service Sales Manager Resume Examples & Samples
- Look for industry trends in purchases and develop plans to support the dealers and customers
- Introduce new promotions, deliver new supporting material
- Sell and support the complete Cummins product line
- Review parts core issues
- Inquire about competition, who is selling it, and what are they selling
- Understand dealer parts sales focus (business strategy). Develop tactics and support plans to sell against the non-genuine channel
- Train the dealer staff, parts counter people, phone reps, inventory clerks, and outside sales people. Training will focus on our current and past products, QuickServe Online, Web CUMPAS, current promotions, and understanding the value of Genuine Cummins Parts
- Encourage all parts department employees to participate in the parts professional training
- Collaborate with Branch Sales Team to develop strategy and tactics to increase service and parts business at targeted accounts
- Lead problem resolution at targeted accounts and dealers
- Participate in the growth and profitability of assigned Cummins branch locations
- Review TSMs YTD and MTD sales activity and marketplace activity
- Atlanta
- Jacksonville
- Tampa
- Orlando
- Savannah
- Miami/West Palm Beach
- Regular sales calls with TSM’s on assigned dealers and targeted customers while they
- Look for trends in purchases and develop plans to support the dealers and customers
- Review core issues
- Train the dealer staff, parts counter people, phone reps, inventory clerks, and out side sales people. Training will focus on our current and past products, QSOL, Web CUMPAS, current promotions, and understanding the value of Genuine Cummins parts
- Participate in the growth and profitability of assigned branch locations
- Review TSM’s YTD and MTD sales activity and marketplace activity
- Management of a staff of 7-9 TSMs
