Parts Sales Resume Samples

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BR
B Robel
Brooklyn
Robel
182 Ward Knoll
Los Angeles
CA
+1 (555) 638 8029
182 Ward Knoll
Los Angeles
CA
Phone
p +1 (555) 638 8029
Experience Experience
Houston, TX
Parts Sales Representative
Houston, TX
Kilback, Wilderman and Hickle
Houston, TX
Parts Sales Representative
  • Assist in developing stock orders
  • Provide support for marketing communications on creation of ads, catalogs, etc…
  • Manages the quotation process for all parts sales
  • Develop sales strategies for region to increase market penetration
  • Act as partner and participate in the sales process of used equipment with Regional Manager (inventory knowledge and customer visits)
  • Perform outbound sales calls and customer visits to promote offerings
  • Identify and develop new market opportunities to expand current product mix
Los Angeles, CA
Parts Sales Associate
Los Angeles, CA
Kling-Davis
Los Angeles, CA
Parts Sales Associate
  • Under the direction of management, executes promotions, sales tactics, spiffs and sales incentives
  • Greet walk-in customers with a smile and provide friendly assistance
  • Assistant Parts Manager
  • Safeguard funds received and perform till reconciliation procedures on a daily basis
  • Maintain a clean and professional work area
  • Quote analysis with recommendations on how to improve win rate and build sales volume
  • Develop relationships with assigned accounts
present
Houston, TX
Auto Parts Sales Associate
Houston, TX
Marvin and Sons
present
Houston, TX
Auto Parts Sales Associate
present
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting
  • Key holder and responsible for basic and detailed opening and closing responsibilities
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities
  • Secondary key carrier responsible for basic and detailed opening and closing responsibilities
  • Frequent standing and walking for long periods of time
  • Communicate effectively in person, by telephone, or by using telecommunications equipment
  • Keep a clean and safe working environment and optimize space utilization
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Southern Illinois University Carbondale
Bachelor’s Degree in Related Field
Skills Skills
  • Ability to work Days, Nights, Weekends, Holidays
  • Strong customer service skills
  • Strong verbal communication skills
  • Valid Driver's License
  • Certificates, licenses, registrations
  • Mathematical skills
  • Language skills. Spanish bi-lingual is
  • Education and/or experience in parts sales
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15 Parts Sales resume templates

1

Parts Sales Associate Resume Examples & Samples

  • Make continuous improvements to our customers experience utilizing Quality Management System "QMS" within GECAS AMS Inventory Management System (ICS)
  • Prepare sales reports with commentary on notable wins
  • Develop commercial relationships with trading partners and identify purchase opportunities for Sourcing
  • Initiate IDD and credit application for screening by IM and Risk prior to submission for approval
  • Assist IM/Risk with collections from delinquent accounts
  • Expedites delivery for urgent shipments
  • Assists in resolving Invoice disputes
  • Maintain strict compliance with the "GE Spirit and Letter"
  • Bachelor's degree and/or equivalent combination of education and experience
  • Experience in aviation supply chain management
  • Ability to handle multiple projects and responsibilities with competing priorities
  • Demonstrated negotiation skills
  • Ability to interface effectively with all levels within the company
  • Strong problem solving skills; analytical and financial skills
2

Assistant, Parts Sales Resume Examples & Samples

  • Take action for sales leads from customer and sales engineers/reps/manager
  • Support the sales organization operationally by processing sales orders, reports, generating RFQ, portal management etc
  • Assist with general sales activities by providing information and/or data to external customers--including sales via telemarketing, internet and e-sales channels
  • Assist and coordinate, turnbacks, supplier commit dates, customer commit dates as necessary
  • Provide formal quotes on behalf of the Account Managers; ensures accurate and timely entry and delivery of quotes to customers
  • May assist in areas such as Revenue Recondition Forecasting, Data Base Reporting and other related duties
  • Demonstrate commitment to achieving EH&S goals and objectives including compliance with all applicable policies, procedures and training requirements for a safe workplace
  • Apply ACE (continuous improvement) tools and assist management in identifying areas for improvement
  • Uphold company values, ethics, mission and vision
  • Strategic Planning
3

Residential National Accounts Parts Sales Manager Resume Examples & Samples

  • Lead company efforts to identify and expand aftermarket parts opportunities with large, multi-location International Comport Product distributors
  • Coordinates with Residential national account team in identifying parts opportunities in property management, multi-family and home warranty sector
  • Execute on Replacement Components strategies to achieve annual sales growth targets
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Establish productive, professional relationships with key personnel in assigned customer accounts
  • Proactively assess, clarify, and validate customer needs on a continuous basis
  • Coordinate the involvement of company personnel, including management, support and service resources in order to meet account performance objectives and customers’ expectations
  • Set account and territory plans on monthly, quarterly and annual basis
  • Work with Replacement Components Product Management team to identify product gaps and opportunities
  • Monitor current marketplace by gathering competitive information on pricing, product, and merchandising techniques, etc
  • Recommend changes in products, service, and policy by evaluating results and competitive developments
4

Parts Sales Specialist Resume Examples & Samples

  • Minimum of 5 years automotive experience including 3 years Sales / Logistics / Project Management experience
  • Bachelor’s degree in Business or Finance
  • Experience with database software (SAP Business Warehouse, Desktop Intelligence)
  • Demonstrated Project Management experience
  • Communication skills – able to concisely communicate as a subject matter expert to general audiences, able to efficiently communicate ideas through interpersonal, presentation and written correspondence and across varied audiences
  • Influencing and negotiation skills – able to effectively communicate opportunities to internal and external audiences to further the business goals and be able to convince people even if the choice is unpopular
  • Customer Focus – Ability to effectively manage internal and external customer relationships while progressing the goals of the organization. Ability to effect change that benefits multiple parties
  • Systematic mindset – Self-sufficient and process oriented in problem resolution and troubleshooting
  • Integration – joining people, processes or systems, similar or dissimilar, to create growth opportunities for revenue and time. Responsible for connecting the business across departments and stakeholders separated by organizational or geographical distance
  • Multi-task - Ability to produce results reflexively while being adaptive to changing department priorities
  • Accountability - Convey the utmost professionalism to all audiences, including internal, field, executive, and dealer
  • Analytical thinking–Excels with abstract ideas, using creativity to streamline current processes and identify unusual trends
  • Computer proficiency – Advanced proficiency in Microsoft Excel and PowerPoint; comfortable with creating and maintaining complex reports on tight timelines, ability to quickly learn new electronic resources and tools
  • Sales experience (B2C, B2B)
  • Technical aptitude
  • Knowledge of automotive dealer operations
5

Parts Sales & Marketing Representative Resume Examples & Samples

  • You will be accountable for contributing to the identification, analysis and resolution of sales/rental/used distribution needs and problems in assigned discipline/district. Position performs complex analysis work, identifies and resolves problems that are less tactical and more strategic in nature. Challenges include developing and meeting expectations in delivering results, considering and recommending alternative courses of actions, making timely decisions and developing greater communication skills. You may work more directly with other Caterpillar units, customers, and possibly, suppliers
  • You must understand and keep current on customer/dealer market and needs and understand how and why decisions are made within your work group and organization. You will be responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, process improvement, warranty policy, etc. You will apply knowledge of products, technology, industry, and product support, in support of Caterpillar, dealer and customer expectations and needs. Also, you may provide direction to less experienced personnel
  • Along with your manager, you will direct your development and continual learning through experience and staying abreast of technology changes. Key learning comes from continued experience in the assigned territory or industry, enhancing communication and people relationship skills, improving problem solving and analysis techniques, building and using business skills, enhancing use of Caterpillar systems and developing leadership abilities. You will be required to stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs
  • 3 to 5 years experience in field assignments (normally as an Industry Rep)
  • Demonstrated ability to work on increasingly more complex assignments and provide direction to lower level reps on project assignments
6

Parts Sales Account Manager Resume Examples & Samples

  • Business English (TOEIC 650++) – Good command of English and Japanese communication skills
  • Business Communication skill & Leadership skill
  • Literacy on MS Excel/Power Point/Word & Skill to use an accounting software such as Movex/SAP
  • Be always proactive, be curious and inspired by challenges, and be willing to drive changes
  • Ability to travel on a frequent basis
7

Professional, Parts Sales & Services Resume Examples & Samples

  • Serves as primary contact point for internal and external customers for Aftermarket materials and services order administration. Ensures fulfillment of ongoing customer needs by maintaining a current understanding of customer business needs by building relationships through activities such as conference calls. Manages customer orders and determines best course of action to meet customer needs and fulfill orders
  • Uses Vestas’ SAP system to develop quotes for customer orders taking into account customer details, current commercial circumstances, and order algorithms within SAP. Manages timely processing of time and material work and spare parts sales and returns, maintaining organized records of all order activity
  • Manages spare parts pricing for the SBU in partnership with Sales management supported by in-depth analysis. Develops and recommends cost savings and procurement strategies
  • Develops and maintains Recommended Spare Parts Lists for customer distribution and to support Sales functions. Supports the Account management structure through the administration of pricing discount methodologies
  • Researches customer materials requests and works with procurement specialists to determine the most appropriate part number and procurement method
  • Partners closely with the Central Parts Warehouse, Procurement, and/or remote sites to determine inventory availability and develops forecasting and planning strategies to support the requirements of the North American marketplace
  • Supports Service Sales Account Managers in achieving sales targets by providing insight into and analysis of customer buying behavior and opportunity for sales growth based on turbine portfolio as well as assisting in the development of engagement strategy
  • Through routine exposure to inventory levels and spare parts pricing, works to research data discrepancies and assists in reconciliations of inventory and/or pricing
  • Supports Finance through the ongoing screening of parts orders and time and material service orders to ensure the appropriate levels of compliance with standard execution practices
  • Partners with Accounts Receivable to understand customer account status and actively supports the Finance team with the resolution of overdue payments issues and/or collection activity with customers
  • Bachelor’s degree or equivalent experience preferred
  • 2 or more years’ experience is preferred in one or more of the following areas customer service; customer order administration; inventory management; technical sales
  • High skill level with ERP system and SAP experience preferred
  • Proficiency with Microsoft Office suite, including strong capabilities with Microsoft Excel software
  • Fundamental knowledge of ground and air freight operations preferred
  • Experience in the energy industry preferred
8

Analyst, Parts, Sales & Services Resume Examples & Samples

  • Use data from SAP, financial reporting, CRM, and other sources to perform detailed analyses of parts sales, forecasting, and operational performance
  • Work with Service Sales and other Service stakeholders, Supply Chain, and Global Service to perform regular forecasting for Aftermarket Parts demand, providing recommendations to improve forecast accuracy
  • Analyze parts inventory and makes recommendations to drive reductions or otherwise optimize as desired
  • Use a data-driven approach to assist in the proposal development process for relevant aspects of Service agreements and commercial solicitations
  • Responsible as system expert and primary contact for SAP transactions in the material management module, Master Data and Supply Chain processes
  • Work with SAP Competency Center on finding system solutions and enhancing existing solutions. Work with Master Data Management Team in Denmark on material number creation and Master Data changes
  • Bachelor’s degree in Engineering, Statistics, Computer Science or equivalent experience preferred
  • 3 or more years’ experience is preferred in one or more of the following areas: data analysis, customer service; customer order administration; inventory management.; technical sales
  • High skill level with ERP system and SAP BI experience
  • Fundamental knowledge of data visualization tools such as Tableau a plus
9

Parts Sales & Regional Assistant Resume Examples & Samples

  • Make equipment installations, evaluate equipment problems and make service decisions where required
  • Execute company policies relating to business administration, ethics, safety and warranty
  • Proactively promote solutionizing concept to delight IR customers
10

Parts Sales Business Manager Resume Examples & Samples

  • Achievement of Parts and Commercial Aftersales objectives for defined market responsibilities
  • Conduct/ review Distributor Standards assessments for Aftersales functions
  • Install targeted cross functional Distributor Development Action Plans to enhance Distribution Quality through achievement of defined Distributor Standards, CSI Aftersales objectives and enhance Distributor Aftersales profitability
  • Installation of Distributor Aftersales Business Plan targets, monitor progress and implement remedial actions as necessary
  • Install Aftersales Marketing Tools and Service Marketing Programs
  • Support the installation and development of AGCO Parts Shop concept in the dealer network
  • Manage schedule of targeted Distributor visits supported by professional business administration
  • Support the development of AGCO Aftersales marketing strategy and creation/refinement of Marketing programs through the provision of quality market intelligence and reporting
  • Comply with all AGCO / SOX / FCPA processes and controls
  • Education ideally to Degree Standard in a related discipline or high standard relevant technical education
  • Minimum 5 years previous field sales / field service / customer facing / commercial experience
  • Minimum 3 years experience of Agricultural Machinery industry
  • Previous experience can be in commercial Customer Support (field Service) or Wholegoods roles, or Sales experience in comparable industries
  • The job holder must be prepared to work extended hours and travel overnight to dealer and sales meetings
  • Previous experience required to be comfortable supporting AGCO IT systems is desirable
11

Parts Sales Manager Resume Examples & Samples

  • Positive Attitude, Ethics, and Values which support our company's values and a healthy, high performance culture
  • Parts Product Knowledge
  • Reputation for building strong customer relationships
  • Team Orientation
  • Ability to work effectively with all functional areas
12

Parts Sales Manager Resume Examples & Samples

  • Parts growth by working with the assigned dealers
  • Training dealer personnel on Navistar Parts systems and programs
  • Calling on fleet customers in the assigned dealer markets
  • Developing retail sales strategies to conquest new business and expand sales to existing customers
  • Ensure dealership parts merchandising for Navistar programs are current to increase retail parts sales
  • Increase awareness and grow Navistar’s private brand of Fleetrite products
  • Support National Accounts parts programs by ensuring assigned dealers are providing high levels of service and support
  • Engage aftermarket suppliers for local support to assigned dealers and fleet customers
  • Have a one-team approach with the regional Truck and Service teams to dealers and customers and to maximize customer uptime
  • Positive Attitude, Ethics and International Values and a healthy, high performance culture
  • Team player with broad business interest and perspective
  • Ability to apply education and experience as a problem solver
  • Proficient with Microsoft applications
13

Wholesale Parts Sales Manager Resume Examples & Samples

  • Knowledge of dealership parts and service operations
  • Presentation skills: Ability to design and comfortably present sales & training material to small and large audiences either in person or via webinar
  • Excel: Strong foundation in excel, ability to manipulate data and create spreadsheets, pivots tables, charts and graphs
  • Municipal/Government Bids: Knowledge of the bid process and familiarity with bid contracts
14

Parts Sales & Service Rep Resume Examples & Samples

  • Maintain existing customer accounts including new parts and service sales and customer service
  • Coordinate sales activities with the Branch office including order entry, price quotes, schedule, delivery, etc
  • Call on potential new customers to solicit parts and service sales
  • Aggressively expand sales and service activity throughout designated territory
  • Meet and/or exceed sales, margin and profitability targets for designated territory
  • Bachelor’s degree or relevant years of experience
  • 3-plus years direct outside sales experience
  • Knowledge of Class 8 trucks
  • Knowledge of refuse and concrete mixer bodies
  • Knowledge of service facility operations
  • Ability to manage multiple priorities
  • Ability to earn respect of customers and employees within organization
  • Ability to travel up to 90%
15

Parts Sales Advisor Resume Examples & Samples

  • Upselling Genuine Volvo Parts & All Makes product, working with on-going promotions - Truck, Bus, Coach and Trailer
  • Running Yellow Brick Road GAP Analysis, creating sales opportunities, to present to customers and Commercial Crew/Active Market dealer strategy meetings
  • Manage Inbound Parts calls for all customers
  • Using Price Support to give consistent and competitive pricing to our customers
  • Delivery of the 7 Customer Commitments
  • Updating CM records and logging all activities daily
  • Lost Sale reporting and follow up
  • Working to set Sales KPI’s using RAT Dashboard
  • Work in accordance with Volvo Group UK standards of health, safety, quality and environmental care
16

Hvac Parts Sales Manager Resume Examples & Samples

  • Develop and execute growth plans in a defined geographic region (Midwest)
  • Execute on Replacement Components strategies to achieve annual sales growth targets
  • Manage relationship with key distributor personnel to assist them to meet their sales and business targets
  • Set account and territory plans on monthly, quarterly and annual basis
  • Educate distributor branch personnel on products and marketing programs
  • Work with Replacement Components Product Management team to identify product gaps and opportunities
  • Examine customer sales and market conditions to identify opportunities
  • Keep management informed by submitting monthly forecasts and monthly and annual territory analyses
  • Monitor current marketplace by gathering competitive information on pricing, product, and merchandising techniques, etc
  • Recommend changes in products, service, and policy by evaluating results and competitive developments
  • Resolve customer opportunities by investigating problems; developing solutions and making recommendations to management
  • HVAC market and product knowledge
  • Expert abilities with building relationships, listening, persuading, negotiating and managing time
  • Strong communication skills with ability to interact within a cross functional team
  • Customer-focused
  • Sense of urgency, self-motivated, commitment, and sense of ownership is a must
  • Proficiency with Microsoft Office (Excel, Word, and PowerPoint)
17

Parts Sales Manager Resume Examples & Samples

  • Develop and implement business plans to support territory, region, and division objectives
  • Value Sales Cycle Reports to report out the following sales activities: wins & losses, target product metrics, sales probabilities, barriers to sales efforts, accounts at risk, etc
  • Territory Monthly Report to update on business status, market trends, etc
  • Design value propositions to drive year over year growth and focus on business sustainability
  • Collaborate across all components of the RFM organization including technical services, call center, aftermarket and others to facilitate customer issue resolution
  • Promote service and solutions including the broad Roadranger products (drivetrain components, synthetic lubricants, extended warranties, pay for training and components of the certification programs) to ensure sales growth
  • Evaluate and recommend incentive requirements, utilizing market intelligence, and administer incentive processes to ensure that we provide the best value to our customers
  • Manage the market introduction of new products to ensure products are adopted quickly
  • Assure reliability, accuracy, and relevancy of data in Customer Information System 2 (CIS2) and Roadranger Warranty System (RWS)
  • Develop and monitor customer contact goals to ensure we grow our spec market and gather the voice of the customer (VOC)
  • Develop, implement and manage territory product support and training strategies for new and existing aftermarket products to maintain customer and expanded channel customer (such as IAM) relationships and ensure our customers will want to do more business with us
  • Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of Roadranger products and support
  • Provide product, service and warranty training to customers
  • Drive for expanded aftermarket customer base and unique aftermarket programs
  • Promote Eaton content in OEM programs if applicable and support OEM dealer IAM trade shows
  • Bachelor’s Degree from an accredited institution
  • Minimum of 2 years’ experience working for a manufacturing or distribution company OR 2 years in a vehicle/heavy equipment customer support role
  • Roadranger product or comparable product experience with a focus on service, application and support
  • Proven “Value Selling” skills
  • Experience negotiating, delivering training, and developing business plans
18

Parts Sales Delivery Driver Resume Examples & Samples

  • Collect exchange unwanted parts as and when requested, Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor
  • Pro-actively sell parts to the customer
  • Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed
  • Work in accordance with Volvo Group UK standards of health, safety, quality and environmental care
19

Parts Sales Leader Resume Examples & Samples

  • Identifies function and department issues, problems, and opportunities to support continuous process improvement initiatives
  • Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer Focus Six Sigma)
  • Provides accurate reporting and forecasting of sales demand to the entity leadership team and to regional and/or global sales leadership. This is accomplished through utilization of Cummins tools and processes (i.e. common sales cycle, Customer Relationship Management Systems)
  • Builds and maintains outstanding relationships with key customer and business leaders by maintaining quarterly face-to-face contact with key customer management
  • Manages the development of methods, processes, and procedures to resolves some complex issues
  • Develops and manages sales (revenue and prime margin metrics at a minimum), financial controls, and risk ensuring operations are executed efficiently and within established budgets
  • Provide employees with adequate information, training, OHS induction and supervision to undertake their duties without risk to their health and safety and without impacting on the environment or product safety
  • Encourage employees to participate in activities that improve health, safety, environment in the workplace
  • Consult with employees on OHS matters affecting their workplace
  • Bring to the General Manager attention that is related to HSE
  • Provide employees with appropriate working environment and facilities free from risk to health, safety or welfare
  • Comply with Cummins Sales and Service Korea OHS Policies, Procedures and SWP’s
20

Offerings Enablement & Parts Sales Manager Resume Examples & Samples

  • This position is responsible to own and drive Lenovo Services portfolio management and offerings development
  • The role will be accountable for Services product launches, part number set up and compatibility maintenance, price list updates, competitive market analysis, sales enablement and training, marketing communications, and be the country focal and representative working with Worldwide Services Enablement and Offering Development team
  • The measure of success will include competitive market position of Services portfolio and speed to market in enabling new Services offerings, allowing Sales teams to meet financial objectives
  • Product Life Cycle (PLC) Management
  • Minimum of 7-8 years experience and proven track record in regional product marketing, preferably in IT
  • Sales and operations experience within a Services environment would be ideal
  • A diploma or degree, preferably in business management, marketing and/or finance would be highly regarded
  • Energetic/passionate – committed to perform and work in a start-up type environment (meaning - everything not defined and laid out in a nice clean statement)
21

Parts Sales Assoc Resume Examples & Samples

  • Identifying business opportunities to grow parts wholesale business through prospecting and sourcing of new customers using internal and external sales leads
  • Building relationships with parts wholesale Customers to meet their needs and provide an excellent Customer experience
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
  • Provide Customers with needed information and offer additional sales opportunities
  • Accurately price parts and accessories
  • Stock incoming inventory in the correct location
  • Assistant Parts Manager
22

Experienced BMW Parts Sales Person Resume Examples & Samples

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Pulls and fills orders from stock
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary
  • Notifies all necessary parties when special ordered parts have been received
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
  • Follows up on back-ordered parts and replenishes assigned inventory daily
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Assists outside sales representatives with their orders
  • Makes sure all internal requests for parts are billed on service repair order
  • Receives payment from retail customers or obtains credit authorization
  • Strong computer & phone skills (Internet, MS Outlook)
  • Positive attitude is a must, bring the woo!
  • BMW Parts strongly preferred
23

Commercial Parts Sales Representative Resume Examples & Samples

  • Generate your own leads and report activity through CRM Systems
  • Manage the full sales cycle: Lead generation to close
  • Prospect, network, set appointments with decision makers to present solutions
  • Assist in maintaining long-term customer relationships
  • Strong relationship builder with a high degree of integrity, responsiveness and reliability
  • Working knowledge of the automotive parts business (dealership experience preferred but not essential of other experience conveys)
  • Ability to work remotely and be accountable for daily and monthly metrics for appointments, demos, and sales
  • Exceptional verbal and written communication skills coupled with outstanding listening skills
  • Competitive independent starter with a strong work ethic and resilient with rejection
  • Team player attitude with an interest in helping others succeed
  • Proven sales experience- preferably in direct sales and/or B2B sales- with the ability to maintain and exceed sales quota/revenue goals
  • Internet savvy and ability to use tablet to make presentations
  • Valid MD Drivers License with reliable automobile transportation and current auto insurance
24

Parts Sales Account Manager Resume Examples & Samples

  • Working closely with and developing long term relationships with a defined portfolio of 3rd
  • Previous specific industry experience in order to gain recognition as a Divisional and company
  • Ability to work independently or as part of a team with people from many different backgrounds
  • Strong interpersonal skills to develop a collaborative/cooperative working relationship with
25

Parts Sales / Parts Person Resume Examples & Samples

  • Be responsible for dealer parts order process for the Southeast United States and assist unit management in identifying emerging trends and parts forecasting
  • Provide picking, packing, and shipping duties of orders
  • Provide supervisory assistance to any future warehouse employees added/future
  • Provide Technical phone support and response to dealer branches for rush, machine down or stock parts orders. Complete each part order from sale through invoicing and printing of the pick list
  • Provide dealer assistance pertaining to part identification, substitutions, pricing and lead time
  • Perform unpacking of stock orders
  • Enter weekly stock order receipts into the system
  • Provide assistance to management in determining trends for parts forecasting
  • Provide input to management on safety stock levels based on trends in volume and identified parts
  • Min 3 – 5 years of heavy equipment parts background with knowledge of hydraulic parts and use of some electrical items
  • Experience working with equipment dealers and other channels
  • Experience with dealer and Company parts systems and procedures
  • 3 years of experience in using Excel, Microsoft Word, Power Point, Access, project and other Microsoft tools
  • 3 years of manufacturing and/or operations experience
  • Experience working in one or more operations support functions such as warehousing, logistics, etc
  • 3 years of customer support experience with customer interaction regarding products, parts, and services
  • 3 years of experience in parts operations, transportation, inventory management or marketing
  • 3 years of experience in the parts business, particularly in a variety of machine models and sub-series
  • 3-5 years heavy duty parts experience with reasonable knowledge of hydraulic parts and electrical items
  • Experience with Hydraulic motors, coils, cartridges etc
  • Experience with process planning and material replenishment requirements
  • Heavy duty parts ticket or certification
  • Forestry equipment parts background an asset
  • A degree in a related discipline
26

Automotive Parts Sales / Delivery Driver Resume Examples & Samples

  • Shifting into a high gear and bringing a high energy to our fast-paced stores
  • Steering towards continuous improvement with our in store processes and procedures
  • Possibility of driving throughout the metropolitan area using maps and directions
  • Possibility of utilizing both manual and automatic transmission vehicles
  • Handling cash charge transactions correctly and core/part returns appropriately
  • Maintaining a distribution log or tracking system to record all deliveries/pickups made
27

Counter Parts Sales Representative Resume Examples & Samples

  • Help determine and obtain heavy duty parts for customers as requested by phone or in person
  • Suggest sale of related parts for full service
  • Locate and obtain ordered part for customer from central warehouse or branch
  • Determine sales price for customers for each sale in accordance with company procedure
  • Handle warranty or defective parts for customers in accordance with company procedure
  • Write up approved charge sale in accordance with company procedure
  • Special order parts on an emergency basis when necessary and appropriate
  • Process approved credits for customer when merchandise is returned
  • Maintain confidentiality of pricing lists and structures as required by company procedure
  • Provide customers with product catalogs
  • Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions
  • Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales
  • Ensure that product catalogs are current. Discard old ones and replace with new ones
  • Minimum of 2 years experience in sales; sales of heavy-duty automotive parts preferred
28

Counter Parts Sales Representative Resume Examples & Samples

  • Help determine and obtain heavy-duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service
  • Deliver orders to customers on an infrequently assigned basis; parts delivery accounts for 10%-15% of time
  • Travel to customer’s location in order to provide assistance with identification of parts
29

Counter Parts Sales Representative Resume Examples & Samples

  • Train new counter parts sales representatives on the proper procedures, selling methods and company policies. Follow-up to ensure results are achieved and provide ongoing training
  • Ensure all walk in customers are greeted immediately and an associate offers assistance within 2 minutes
  • Close out all invoices at the end of the day and deposit earnings
30

Senior Counter Parts Sales Lead Resume Examples & Samples

  • Determine sales price for customers for each sale in accordance with company procedure
  • Handle warranty or defective parts for customers in accordance with company procedure
  • Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions
  • Ensure that product catalogs are current. Discard old ones and replace with new ones
  • Minimum of 2 years experience in sales; sales of heavy-duty automotive parts preferred
31

Parts Sales Specialist Resume Examples & Samples

  • Produce quotations, process parts orders, issue invoices, & support technical enquiries
  • Deliver pro-active communication to customers through the complete sales chain, ensuring that the customer needs are met and expectations are managed efficiently
  • Work diligently to ensure delivery times are correct & orders are realised on time
  • Assert good-working relationship with colleagues and customers
  • Provide efficient control of stock levels and stock movement, including managing deliveries
  • A strong technical competence with the ability to identify parts from manuals and in person
  • Understand and analyse relevant technical documents
  • Use current systems and support software, including the Concord system, to manage daily activities effectively
  • Directly accountable for Stock Management
  • Assist the wider team in providing out of hours cover that may include the delivery of parts
  • Have an in-depth knowledge of all aspects involved with compressor service & repair
  • Demonstrable experience within a technical customer service environment
  • Proven track record of understanding and analysing technical documents
  • Ability to identify parts from descriptions with the aid of manuals and drawings
  • Experience of working within the refrigeration industry
  • Exemplary verbal and written communication skills, with the ability to communicate technical information to a non-technical audience
  • Professional proficiency in English language
  • Passion for providing excellent customer service & improving the customer experience
  • Ability to work under pressure and prioritise enquiries in a fast paced office environment
32

Territory Parts Sales Manager Resume Examples & Samples

  • In-depth knowledge of Automobile servicing
  • Excellent communication skills, Customer focus, Listening skills
  • 2 - 5 Years of After Sales Field Experience in Automobile Industry
33

Territory Parts Sales Manager Resume Examples & Samples

  • Managing the service network of the company across a territory and expanding it to increase service reach
  • Responsible for the after sales service and customer satisfaction of the Territory
  • Need to travel approx. 15 days in the territory to visit the network. (Dealer, SSP’s , City Works & ARD's)
  • Implementation of policies and standards as per the service policy guidelines
  • Ensuring process and standard operating procedures as per the service policy
  • Redressal of customer complaints in stipulated time
  • Improvement of service reporting at workshop in the territory
  • Increasing the Parts business in the territory
  • Network expansion to penetrate into the rural market and reach to the customers door steps
  • Product feed back in terms of technical reports
  • Service promotional activities to increase service reporting’s in the workshops
  • Safety promotional activities to increase awareness on road safety
  • Competition and market feedback
  • Warranty and Free service submission and settlement
  • BE / B Tech from a reputed Engineering Institution
  • MBA in Sales & Marketing
34

Parts Sales Supervisor Resume Examples & Samples

  • Demonstrate effective leadership of Parts Sales team, developing their competence as required and using informal and formal procedures as appropriate
  • To achieve depot targets for parts sales and margin, through developing a highly motivated sales driven team
  • In conjunction with the CSSM (Customer Support Sales Manager) / CSCM (Customer Support Centre Manager)
  • Customer facing skills
  • High level of organising and problem solving skills
  • Ability to lead a small team
  • Computer literate - ability to analyse data and collate reports
  • Good communication skills – helpful ‘can do’ approach
  • Ability to manage within processes and continually improve them
  • Ability to work on own initiative and be a self-starter
  • Positive attitude to change and problem solving
  • IT Knowledge – MS Word, Excel, internal systems
  • Proven track record of leadership of small teams
  • Management qualification desirable
35

Parts Sales Resume Examples & Samples

  • Greet customers and ascertain parts requirements as quickly as possible
  • Identify parts using Current Parts Computerised system
  • Identify key information such as vehicle chassis, engine and year of production numbers as quickly as possible
  • Use system to identify customers’ parts requirements
  • Stock control of parts received and issued along with shelf/storage maintenance
  • Process workshop requirement, e.g. understand technicians’ requests, job cards and written reports
  • Process Advice and Delivery notes
  • Stock order – submit and receive all orders
  • Advise customers regarding collection and payment methods
  • Promote sales of parts at all times
  • Maintain high levels of counter image and parts department housekeeping
  • Assist in Parts promotions
  • Promote the Company’s reputation and products at all times
  • Orderly maintenance of manuals and files
  • Return of defective parts to supplier
  • Ensure understanding of customer requirements by using the systems available, such as in-house, UK Help Desk, French Help Desk
  • Assist in delivery of parts as required
36

Senior Counter Parts Sales Lead Resume Examples & Samples

  • Exercise discretion and independent judgment in helping determine heavy duty parts for customers, suggesting sale of related parts for full service, and obtain heavy duty parts for customers as requested by phone or in person
  • Adjust pricing when necessary and appropriate using discretion, judgment and expertise and in accordance with company procedure. Able to bind company to particular sales and pricing
  • Develop and maintain Standard Operating Procedures
  • Develop and share best practices as they relate to daily operating procedures and effective selling techniques
  • Continually develop knowledge of heavy duty parts and share this knowledge with other Counter Parts Sales Reps
  • Communicate with employees on a regular basis to ensure procedures are followed, new procedures and methods are considered and new approved methods or procedures are known and carried out on a timely basis
  • Travel to customer’s location in order to provide assistance with identification of parts
  • Prepare reports for the Branch Manager and Area Manager
  • Train counter parts sales representatives on the proper procedures, selling methods and company policies. Follow-up to ensure results are achieved and provide ongoing training
  • Travel to other sites to provide training and share expertise as required
  • Mentor and provide oversight to other employees including the authority to review employees’ performance and provide recommendations for disciplinary action, hiring and firing decisions
  • Appraise and document counter parts sales representatives’ performance at regular intervals as required by company procedures, ensuring a plan for improving employee performance and potential. Meet with each employee at least once a year to formally review their performance and discuss future performance objectives and goals
  • Enforce Company policies and procedures, abide by same
  • Review work throughout the work process and at completion, in order to ensure that it has been performed effectively
  • Assist in planning work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads
  • Oversee time keeping process for all counter parts sales staff
  • Answer customers’ technical questions about products, prices, availability, and product features
  • Ensure all walk in customers are greeted immediately and an associate offers assistance within 2 minutes
  • Ensure that product catalogs are current and made available to customers. Discard old ones and replace with new ones
37

Parts Sales Representative Resume Examples & Samples

  • Demonstrated technical skills related to capital equipment
  • Must be comfortable on the phones in a call center type environment, have good oral and written communication skills and be highly organized
  • Must also be self-motivated, willing to travel, and prepared to work as necessary to meet customer & business requirements
  • Must maintain a positive attitude and maintain a positive work environment for the team
  • Ability to use Microsoft Office suite
  • Ability to communicate in Spanish is helpful
  • Ability to work in high stress, high volume environment and maintain positive professionalism
  • Ability to read and understand engineering prints, bills of material and illustrated parts drawings
38

TPS Parts Sales Manager Resume Examples & Samples

  • Lead, coach, motivate and manage all Telesales/Van Sales staff to achieve all sales targets
  • Hold monthly 1 to 1 performance reviews with all employees
  • Identify and maximise all sales opportunities
  • Proactively manage all sales campaigns
  • Manage accurate data collection
  • Provide accurate forecasts on departmental performance
  • Meet monthly set targets and deliver on agreed KPI’s
  • Guarantee the highest level of customer satisfaction
  • Ensures department compliance with company policies and industry guidelines
  • Exemplary communications skills, both verbal and written; can develop and maintain working relationships with colleagues, the client base and manufacturers
  • Well-developed management and leadership skills, with the ability to adjust style and approach to maximise team and individual performance
  • Outstanding customer service skills with a proven track record of meeting the expectations of both customers and the business
  • The ability to use initiative when working independently but also works well with teams to ensure deadlines are met without compromising the quality of work
  • Educated to Scottish Standard Grade level or equivalent, including English and Mathematics Grade 3 or above
  • Computer literate with knowledge of general IT systems and applications including the Office suite (Excel, Word, etc) and the internet
  • Excellent organisational skill; ability to contribute to the planning and development of team budgets as well as achieve targets and deadlines
  • Ability to work well under pressure, handle conflicting demands, and schedule work appropriately
  • A full and valid UK Driving Licence is essential
39

Parts Sales Rep-front Counter Resume Examples & Samples

  • SAP preferred
  • Six Sigma preferred
  • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier
40

Customer Support Specialist Parts Sales Account Manager Resume Examples & Samples

  • Consistently delivers of quarterly and annual sales/business objectives/quotas
  • Build customer relationship at various levels in order to support business growth and be perceived by the customer as solution provider
  • Identify new sales opportunities for transactional parts and long-term part purchasing agreements and also new products opportunities through capturing customer requirements and behavior, collecting information on competitors’ products and gathering other forms of market intelligence
  • Develop and implement account strategies and planning in order to achieve targets and share information within Boeing
  • Plan and lead major campaigns, including leveraging resources MS organizations (including Boeing’s Aviall parts distribution business) and BCA as needed
  • Manage sales pipeline through Boeing’s Customer Relationship Management (CRM) software, including consistent maintenance of CRM through timely and accurate data input and updates
  • Experience working with sales and customer service
  • Commercial experience within the Airline or MRO market?
  • Direct experience in managing customer relationships
  • Travel up to 75% of the time
41

Crushing & Screening Wear Parts Sales Manager Resume Examples & Samples

  • Understand markets, customers, competitors and economics for the product lines, to fully develop quality and profitable parts sales opportunities
  • Fully support the multi-brands based out of MP Louisville to drive sales through the Dealer Network(s) for wear parts
  • Represent multi-brand wear parts with the ultimate goal of increasing sales and market share
  • In collaboration with Global Parts Group, create, manage and execute new product introduction strategies and promotional plans
  • Assist with developing sales programs that improve brand image and drive volume
  • Maintain current knowledge of competitive products, projects and strategies
  • Identify opportunities for differentiation of our products, services, and solutions that result in industry leading new products and offerings
  • Perform other duties as assigned that support the overall objective of the position
  • Expected travel 50-70%
  • Bachelor’s Degree in Engineering, Manufacturing, Industrial or Mechanical
  • 3-5 years of sales and product management experience
  • Advanced knowledge of wear parts within the crushing and screening industry
  • Demonstrate excellent information processing and communications skills (written, verbal, and presentation)
  • Knowledge of business financials, business principles, and business processes
  • Strong focus on customer responsiveness
  • Advanced knowledge of the principles and practices involved in new business development, product marketing, and sales
  • Excellent interpersonal and communication skills to build relationships, prepare and deliver formal presentations
  • Understanding of the manufacturing, engineering, supply chain, financial, and product support process
  • Well-developed problem solving skills
  • Leadership through influencing
42

Parts Sales Executive Resume Examples & Samples

  • To sell new Volvo parts to support the business development objectives of the Region and meet individual sales targets
  • To identify existing and potential customers opportunities in the Region
  • Upselling Genuine Volvo Parts & all makes product, working with on-going promotions - Truck, Bus, Coach and Trailer
  • Running Yellow Brick Road GAP Analysis, creating sales opportunities, to present to customers and Commercial Crew/Active Market dealer strategy meetings
  • Manage Inbound Parts calls for all customers
  • Using Price Support to give consistent and competitive pricing to our customers
  • Delivery of the 7 Customer Commitments
  • Updating CM records and logging all activities daily
  • Lost Sale reporting and follow up
  • Working to set Sales KPI’s using RAT Dashboard
  • Work in accordance with Volvo Group UK standards of health, safety, quality and environmental care
  • Ability to build effective working relationships both internally and externally
  • Work to a high standard of integrity – ensuring that the Volvo values, policies and procedures are adhered to at all times
  • Flexible and positive approach to changing workload and priorities
  • Demonstrates empathy and understanding
  • Communication and presentation skills, both written and oral
  • Able to analyse data and draw conclusions/actions
  • Ability to organise own time / diary effectively
  • Strong organisational ability
  • Transport industry, legislation and competitor awareness
  • Sound knowledge of Truck, Bus, Coach and Trailer Parts
  • Additional important requirements
  • Proficient in GDS and Impact applications
  • Strong IT literacy (CM, RAT, Dealer Portal, MS Office etc.) and analytical skills
  • Willingness to Travel. This is a field based role and will cover an equal 50% split of the London Dealer Region
  • Market Awareness
43

Parts Sales Representative Resume Examples & Samples

  • Receive, prepare and process customer and dealer orders within reasonable time frames
  • Work with confidential data such as product costs, special pricing and discounting
  • At least two years of direct customer contact experience in Sales, Service or Parts required
  • Computer literate with excellent customer relations skills
  • Mechanically and technically inclined
  • High degree of tact, diplomacy and judgment in interacting with customers and dealers
  • Ability to read parts manuals, product literature and drawings to effectively communicate technical information to dealers and customers
  • Proficient in using customer lists, item masters and related reports dealing with shipment status and lead times of parts orders
44

Industrial Parts Sales Manager Resume Examples & Samples

  • Fully participate in the Safety Program insuring your safety and the safety of those around you
  • Sales growth within account base as well as with the introduction of new customers
  • Support the existing business base, satisfy customer demands, and maintain strong customer relationships
  • Be well versed in the product lines offered by our company. Understand the application requirements and capabilities as they are deployed in a water purification business
  • Assist in managing vendor relationships making sure that we have the latest product information and new vendor offerings in our product line
  • Work in the field and in the office in pursuit of customer satisfaction and business growth
  • 5+ years sales or hands on experience in plumbing, HVAC or trades
  • Bachelor’s degree in a technical field
  • Strong track record of sales or on-site technical support success
  • Strong sales acumen, high competitive drive. Excellent verbal and written communication skills
  • High sense of urgency and focus on meeting customer technical and supply needs independently as well as with a collaborative approach with the broader Nalco Water team
  • Logical troubleshooting mindset – follow a process when trying to resolve customers issues
45

Parts Sales Counterperson Resume Examples & Samples

  • Informing customers of companion part requirements and specials to ensure that the customer is exposed to the full product line
  • Answering phone calls and providing price quotes and other information
  • Reviewing body shop estimates to ensure orders are correct and all pricing is in line with the estimate
  • Pulling and filling orders from stock
  • Verifying will-call and back-order files weekly and returning to vendors, or stocking those items not picked up or required
  • Ensuring that all charge sales are signed by customer and that they receive their copy of the invoice
  • Keeping orderly records of all repair orders, invoices, insurance estimates, and special orders
  • Setting up orders for daily shipments, delivery, or pick up
46

Outside Diesel Parts Sales Rep Resume Examples & Samples

  • Managing department with 60+ employees
  • Four Year College Degree
  • Strong general ledger and accounts payable skills. Must be computer literate and spreadsheet proficient
  • P2P automated invoice processing experience
47

Auto Parts Sales Associate Resume Examples & Samples

  • Under the direction of the Store Manager of Parts, oversee store merchandising activities, maintain standards of appearance, and coordinate and cooperate with associates in the execution of plan-o-grams, overall product presentation, inventory management, pricing, signage and various product initiatives to enhance the customer experience and maximize inventory turns
  • Responsible for all aspects of the store's hard parts inventory, parts counter, stock area, and tire room. This includes oversight of proper inventory levels, coordinating with the service and commercial teams for seamless parts delivery, and promptly reacting to the needs of our internal and external customers; measured through various reporting tools, periodic assessments, and management feedback
  • Manage the effective operation of the parts area in order to exceed expected sales goals of hard parts to retail, commercial and service customers. Strictly adhere to inventory control programs, in-stock standards, reduction in "outside" parts purchases through secondary vendors, and mark-up maintenance of "special order" merchandise
  • Handle the recording and maintaining of DIY warranty registration for parts and monitors "lost sales" resulting from out of stock situations and sales activity of "special order" parts not included in merchandise assortment
  • Under the direction of the Store Manager of Parts, participates in "truck-day" operations, cycle counts, audits, and organization of the back room
  • Responsible for seamless parts delivery; promptly reacts to the needs of our internal and external customers
  • Related experience in the automotive service environment is preferred
48

Auto Parts Sales Associate Resume Examples & Samples

  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately
49

Auto Parts Sales Associate Resume Examples & Samples

  • Assist in handling the recording and maintaining of DIY warranty registration for parts and monitors "lost sales" resulting from out of stock situations and sales activity of "special order" parts not included in merchandise assortment
  • Secondary key carrier responsible for basic and detailed opening and closing responsibilities
  • Enters and locates information on computer
  • Safely operates a motor vehicle
50

Parts Sales Rep-front Counter Resume Examples & Samples

  • Sweep and mop shop bays when empty
  • Wash and detail trucks
  • Empty inside and outside trashcans
  • Assist technicians in cleaning up waste and oil spills
  • Dispose of used engine fluids, filters, and air cleaners
  • Separate and remove steel and aluminum
  • Deliver customers to home or office; and deliver customer's trucks when required
  • High school education or general education degree (GED)
  • Three months' experience
  • Commercial drivers' license and insurability
  • Ability to use hand tools and air impact wrench
  • Ability to use forklifts
  • Working knowledge of hazardous and non-hazardous material disposal
51

VP Parts Sales & Business Developement Resume Examples & Samples

  • Develop plans and actions to meet Parts sales and profitability goals
  • Balance competitive parts, opportunities in bids, & product development with gross margin goal requirements
  • Maintain customer open order files , early warning for high profile customers
  • Experience of leading, mentoring and coaching teams to perform and deliver top quality services
  • Successful leader with excellent interpersonal skills and ability to communicate globally across all levels of the organization, and with customers and other stakeholders
  • Strong drive with a proven track record of managing change
  • Demonstrating high and solid level in each of the following leadership pipeline competencies
  • An undergraduate degree is required, with business or finance related background
  • An MBA would be highly regarded
  • The ideal candidate will have (5) years business experience as a marketing and sales leader or business unit general manager
  • Proven negotiating skills and strong knowledge in contract management will be important
  • National headquarters experience in marketing and sales would be viewed positively
  • The candidate has proven ability in interacting at all levels of customer organizations
  • Experience with US and Canadian based colleagues and customers is an asset
  • Experience working within an international organization is an asset
  • Brand & business ambassador
  • French as second language will be viewed favorably
52

Call Center Parts Sales Resume Examples & Samples

  • Field incoming calls from outside customers and department salespeople
  • Set up orders for daily shipment, delivery, or pick-up at appropriate location
  • Make sure all external and internal requests for parts are billed on a parts ticket
  • Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers
  • Two years' parts counter or parts phone room experience; or equivalent combination of education and experience
53

Parts Sales Associate Resume Examples & Samples

  • Greet walk-in customers with a smile and provide friendly assistance
  • Dress appropriately as outlined in the Cobalt Employee Handbook
  • Be professional when answering telephone calls and respond to customers' needs promptly and efficiently
  • Initiate orders in our computer system to process parts to shop work orders, sales invoices and process payments (cash, check, credit card)
  • Utilize aftermarket truck accessories and off road knowledge to upsell an order when appropriate
  • Understand the parts required on Service Body Equipment making it possible to fill customer orders
  • Communicate with various Suppliers in a positive manner developing productive relationships with them
  • Tag each customer's order and notify the customer when part arrives
  • Follow up on expedited drop shipments to customers
  • Make sure each customer has a positive experience
  • Complete all sales in a timely manner
  • Ensure that each item on display in our showroom is properly priced
  • Assist in cycle counts
  • Stock inventory when appropriate
  • Pay close attention to the details of the job at all times
  • Education and/or experience in parts sales
  • Language skills. Spanish bi-lingual is a plus
  • Must have exceptional POS and Inventory management computer skills
  • Certificates, licenses, registrations
  • Car, truck, and service truck parts and accessory experience preferred or demonstrate the ability to learn
  • Must pass pre-employment drug test
  • Must have excellent organizational skills
54

Counter Parts Sales Lead Resume Examples & Samples

  • Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service
  • Locate and obtain ordered part for customer from central warehouse or branch
  • Train new counter parts sales representatives on the proper procedures, selling methods and company policies. Follow-up to ensure results are achieved and provide ongoing training
  • Maintain confidentiality of pricing lists and structures as required by company procedure
  • Answer customers’ questions about products, prices, availability, and product features
  • Provide customers with product catalogs
  • Close out all invoices at the end of the day and deposit earnings
  • Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales
55

Parts Sales Rep Resume Examples & Samples

  • Maintain all aspects of equipment according to company standards
  • Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required inspections are performed and documented as assigned
  • Manage inventory control on the service truck and for keeping the vehicle properly stocked
  • Report to the Service Manager and will be assigned duties on a daily basis
  • Maintain availability for after-hours service calls and be available for an open work schedule
  • Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment
  • Read job order and observes and listens to vehicle in operation to determine malfunction and to plan work procedures
  • Utilize various diagnostic equipment to determine malfunction and utilize available technical information to determine and perform correct repair procedure
  • Diagnosis, removal and replacement of injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, changes or recharges batteries, and replaces transmissions and other parts
  • Perform all necessary diagnostic and documentation functions on the company computer system
  • Examine protective guards, loose bolts, and specified safety devices on trucks, and makes adjustments
  • Lubricate moving parts and drives repaired vehicle to verify conformance to specifications
  • Perform preventative maintenance work as requested
  • Document and submit necessary paperwork or enter into mobile service program as work performed in an accurate and timely manner
  • Respond to customer inquiries regarding the work. Foster positive customer relations
  • Advise customer and/or service writer of any repairs or services which should be performed within the next 3 months
  • Participate in training and utilize that training in the course of work
  • 5 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility
  • Have a current and valid CDL and Medical card as required by the FMVS
  • Mechanical aptitude and technical ability is a must
56

Regional Parts Sales Director Resume Examples & Samples

  • Develop sales strategies and execution plans for Rush International
  • Achieve the unit volume, pricing and market share goals
  • Achievement of sales revenue and profit margin goals
  • Work directly with Regional Truck Vice President, Truck Sales Managers or District Managers, Service Managers, Finance Managers, Used Truck Managers, Central Sales Administration, and Navistar Finance Corporation Manager to ensure a value proposition of a “total” customer solution
  • Planning includes sales training, marketing initiatives, customer events, and dealer retail growth strategies that will increase sales and profitability
  • Collaborate with leaders in marketing, parts, and service to develop cohesive plans to provide a superior service level
  • Develops long term customer growth initiatives and plans
  • Mentor, motivate and develop direct reports
  • Background in relationship selling
  • Identifying and maintaining relationships with key executive level decision makers
  • Developing high performing teams
  • Forming internal cross-functional relationships
57

District Parts Sales Manager Resume Examples & Samples

  • College degree or equivalent technical and business background preferred
  • 5 years or more experience in construction industry preferred
  • PC skills including Microsoft Office Excel, Word and PowerPoint
  • Excellent follow up skills, abitlity to multi-task and work in a fast paced environment required
  • Physical Requirements: While performing the duties of this job, the associate is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 1-10 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The associate frequently is required to sit, reach with hands and arms, talk and hear
  • Must be able to travel without restrictions internationally
  • Must be proficient in both English and French verbal and written skills
58

Director of Export Auto Parts Sales Resume Examples & Samples

  • Develops and executes an export sales strategyto drive top line growth, support overall business goals, and improve execution/scalability. Export sales strategy focused on the following areas
  • Sales Channel Development
  • Bachelors degree in the field of business or related discipline or equivalent work experience
  • 8 years of experience managing teams and/or operations, project management or process improvement techniques
  • Ability to gather, interpret and apply critical thinking and analytics to data in support of decisions
  • Ability to assess processes for their relevance, adequacy & ability to scale
  • Advanced project management skills
  • Ability to lead cross functional teams
  • Proactive, process and detail oriented
  • Ability to think strategically and see the bigger picture
  • Experience interfacing effectively with multiple levels of management, ranging from senior corporate executives to store managers
  • Outstanding analytical, verbal, and written communication skills to use credible, insightful analysis to drive business-impacting direction and decisions
59

Wholesale Parts Sales Manager Resume Examples & Samples

  • Identify opportunities to grow our diesel and commercial truck parts sales to fleets and installers. Establish and maintain a database of customers to pursue business opportunities
  • Provide Fleet Training seminars at local, regional and national level for dealerships and FCSD partners on municipal bids and associated processes entailed in bid procurement
  • Design sales training for dealers and outside sales force in efforts to attain local and regional parts bids with genuine OE parts
  • Research and present opportunities for sales team pertaining to BDP business objectives for diesel and All-Makes part sales
  • Background in sales administration and field sales
  • Presentation skills: Able to present and discuss programs and initiatives with customers and dealers; design and present sales & training either in person or via Webinar
  • Knowledge of the Municipal/ governmental bid process and familiarity with bid contracts
  • Strong foundation in Excel
  • Ability to create engaging presentations using PowerPoint
60

Parts Sales Representative Resume Examples & Samples

  • Proactively expand product and business knowledge by studying and staying current on relevant industry and product information
  • Maintain proficiency with all company business systems, including multiple computer functions
  • Perform other duties as assigned by direct supervisor in a professional and efficient manner
  • Answering telephone calls on customer inquiries
  • Provide exemplary, prompt customer service
  • Assist in developing stock orders
  • Check, receive, ship, and store parts and freight as needed in accordance with all guidelines
  • Conduct cycle counts and/or full physical inventory
  • Responsible for point-of-sale invoicing, repair and internal parts orders, and orders for vendors
  • Market other products during customer contact, “up sell”
  • Maintain organization of products and supplies to enable quick location of items a customer may need
  • Present a positive and professional image of Titan Machinery in the presence of customers and community
  • Required
61

Regional Parts Sales Representative Resume Examples & Samples

  • At least 5 years of service and parts function/industry experience required
  • Experience in heavy equipment or durable goods parts and service desired
  • Strong internal and external relationship building, sound judgment and superior interpersonal skills
  • Ability to manage, communicate, create and provide leadership without line authority
  • Strong communication (both verbal and written), negotiating, follow-through, and accuracy skills are required
  • Demonstrated advanced analytical, problem solving, decision making and planning skills to proactively address customer issues and bring to resolution quickly
  • Ability to quickly assess market issues and/or opportunities and implement action plans to correct those issues and/or seize business opportunities that support parts strategy growth
  • Possess high initiative and drive with the ability to work productively, efficiently and effectively under tight timescales and pressure while maintaining attention to detail and quality
62

Parts Sales Rep-fleet Sales Resume Examples & Samples

  • Make sure all external and internal requests for parts are billed on a parts ticket. Must make sure any special billing requirements, like 3rd party customer billing systems, are met according to the fleet customers' needs
  • Keep orderly records of all orders, and special order parts through a shared database program. Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers
  • Solicit specific "Fleet" customers, and any assigned accounts, by phone to promote various parts marketing activities
  • Participate in maintaining a lost sales tracking program
  • Proficiency in researching parts in multiple OEM systems preferred
63

Parts Sales Associate Resume Examples & Samples

  • Receive inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter
  • Verify and complete refund transactions on returned parts or cancellations
  • Ensure returned and warranty parts are sent back to the appropriate vendor and credit is received
64

Outside Parts Sales Representative Resume Examples & Samples

  • Develop, implement, and maintain comprehensive account specific growth strategies
  • Bachelor's degree from an accredited university or college preferred
  • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier
65

Inside Parts Sales Resume Examples & Samples

  • Checking availability of stock and shipping dates
  • Assisting the outside sales by preparing price quotes and sourcing products
  • MRO knowledge preferred but not required
  • Working knowledge of Microsoft Word and Excel programs
  • Prior inside sales/customer service experience
66

Parts Sales Representative Resume Examples & Samples

  • Manages and tracks all Parts Sales activities to existing branch customers
  • Respond to all requests from customers with respect to parts sales enquires
  • Investigates obsolete part replacements and where required requests engineering changes from design dept
  • Ensures client specific parts price lists are up-to-date
  • Manages the quotation process for all parts sales
  • When required assists with parts purchasing to guarantee branch service level
  • Manage and update parts specification database to ensure all data is collected and up to date
  • Use in house tools to identify parts and obtain vendor quotations and technical data
  • Use Oracle Order Entry systems to generate client quotations
  • Periodically follow up quotations and takes initiative to maximize parts sales growth
  • #external
  • Basic technically oriented education/experience
  • Numerate and experienced in dealing with figures/calculations
  • Experience in a sales and operational capacity within a customer oriented environment
  • Front line selling experience is an asset
  • Good interpersonal communication skills, including ability to influence
  • Enables team work and involvement
  • Drives accountability and results
  • Methodical approach with strong attention to detail
  • Proactive approach to work, self-disciplined, with the ability to work unsupervised and able to plan and schedule own work load
  • Previous experience in similar sales role would be an advantage
67

Tracker Parts Sales Resume Examples & Samples

  • Safeguard funds received and perform till reconciliation procedures on a daily basis
  • Perform data entry of parts received into the IDS inventory tracking system
  • Place merchandise received in designated location for easy retrieval
  • Issue parts to technicians and riggers as per work order requirements then subsequently enter those parts issued on work order in IDS to track parts inventory
  • Maintain a clean and professional work area
  • Perform other duties, assignments and responsibilities as needed
68

DEX Parts Sales Representative Resume Examples & Samples

  • Support company sales functions to meet or exceed established sales objectives, targets, and metrics
  • Work with sales team lead to develop sales plans strategies and identify potential inventory sales
  • Communicate with customers and company entities to ensure customer requirements are met
  • Follow up with customer purchases and record customer feedback
  • Support daily business sales operations, customer networks, and warehouse inquires by
  • Maintaining ordering, tracking, and adjusted documents
  • Creating shipping documents and following shipment procedures
  • Performing cross-functional departmental requests
  • Process and support group company sales orders
  • Research and work in several databases and software programs to document, organize, track, update inventory and process sales orders
  • Familiar with heavy-duty truck industry, parts, and salvage industry
  • Ability to accurately answers questions and satisfy customer needs for Dex sales operations
  • Ability and flexibility to work with and respond quickly to team needs and requirements
  • Ability to operate under pressure and meet deadlines
  • Sound understanding of the latest sales principles and how to coach team members to apply them in today’s market
  • Self-motivated, confident, energetic and creative with pprofessional oral and written communication /organizational skills
  • Strong PC skills: Windows Applications and Microsoft Office applications
  • 2-3 years of experience in customer service, order fulfillment
  • Associates degree in related field or 2-3 years of job related experience
  • Experience with heavy-duty truck, salvage, or transportation industry
  • Working knowledge of Mack and Volvo specific operational systems
69

Roadcrew Parts Sales Advisor Resume Examples & Samples

  • Work Closely with Aftermarket Sales Executives, Regional Sales Centre team, Parts Supervisors and dealer personnel to create and convert enquiries into sales throughout the dealer region
  • Work closely with Roadcrew Sales Manager and Purchasing Manager to develop sales opportunities and convert enquiries into sales
  • To jointly visit existing and prospect customers and explore and secure additional sales of Roadcrew products and sold services
  • To establish new sales contacts and opportunities, inside and outside the commercial vehicle market sector
  • Identify and secure national fleet business in conjunction with other BDM’s and Roadcrew personnel
  • Further develop Roadcrew business with bus mega carriers
  • Identify opportunities in new business sectors to create new revenue streams
  • Support dealer to build on existing customer base whilst establishing new sales contacts to expand the Roadcrew customer base
  • To adhere to the ‘Volvo Way’ of working and code of conduct at all times
  • A good understanding of the UK parts business and its key players
  • A good current working knowledge of Trailer and All Makes parts business at a part number and pricing level
  • Strong selling ethos with a proven sales record in the parts industry
  • Ability to identify potential sales opportunities and exploit them
  • Confident negotiator with the ability to 'close' the deal
  • Able to influence situations not under direct control
  • A team worker but also effective and confident when working individually
  • Good change management skills
  • Willingness to learn and accept new challenges
  • Effective at organising and prioritising a high work load
70

Parts Sales & Marketing Manager Resume Examples & Samples

  • Create business plan proposal and develop action plans, sales activities to achieve profitable growth
  • Roll out parts and service concepts and promotions at the dealerships, when needed with local adaptations (marketing plan)
  • Commercial development of dealers through coaching and training
  • Facilitate audit process of dealer operating standards and follow up action with dealer
  • Represent Aftermarket logistics at the dealerships and provide feedback to Aftermarket logistics in the market
  • Price and profitability management in his area
  • Scan the markets to identify areas of growth, customer segments or product ideas and provide feedback to regional marketing
  • Participate in dealers’ network, including organization and competence development
  • Perform regular customer visits to understand market requirements, pursue opportunities, gather feedback on competitors activities and perform competitive analysis
  • Responsible for operational parts sales result (turnover and gross margin)
  • Preferred Degree in Mechanical or Electrical field
  • Minimum five (5) years of supervisory experience related to sales operations, preferable from the Construction Equipment or Automotive industry
  • Strong customer orientation and has the ability to effectively interface with customers
  • Proven leadership and have strong organizational skill
  • Ability to persuade and influence is essential
  • Ability to make effective decisions based on clear understanding of the business and customer requirements
  • Excellent verbal and written communication skills in English and a local language
  • Has an analytical approach to problem solving with strong attention to detail
  • Excellent computer skills such as Microsoft Office
71

Manager, Parts Sales, Africa Resume Examples & Samples

  • Achievement of Parts Sales objectives for defined market responsibilities
  • Support the development of, and install Customer Support Market Strategy (aligned to central Customer support Strategy)
  • Define Sparex strategy & manage the sales of Sparex product through the AGCO distribution channel (defining and implementing the MF Heritage Parts Strategy / AGCOshop strategy / managing the business plans between AGCO & Sparex) within the AGCO distribution network
  • Engage Sales Director in the installation of the Customer Support Market Strategy and maximize focus on Aftersales Development
  • Develop and install an Aftersales Market Development Plan to deliver defined Customer Support Market Strategies and Sales/Marketing Objectives
  • Support the development of, and drive the installation of, targeted cross functional Dealer Development Action Plans to enhance Distribution Quality through achievement of defined Dealer Standards, CSI objectives and Dealer Aftersales profitability
  • Support the development of, and drive the installation of, Dealer targets, based around a commercial Business Plan
  • Drive the installation of Aftersales Marketing Tools and Programmes to support Dealer Development and delivery of profitable growth
  • Support the development of AGCO Customer Support Marketing Strategy, refinement of Marketing Programmes and accurate sales forecasts through the provision of quality market intelligence/reporting to central management
  • Plan and install all dimensions of Sales Management process to optimize dealer / end customer engagement
  • Pricing management - coordination of the of APA resource allocation within the AGCO Central Pricing & Sparex Pricing team
  • Install an ongoing Programme of Training and Coaching to develop a highly effective and motivated Sales Team
  • Lead role in the assessment and selection of new Distribution partners
  • Receivables management control
  • Manage operating expenses within Budget
  • Lead role in Dealer Parts Roadshow and Aftersales programme launches
  • BComm business management
  • 6-8 years field sales / customer facing / commercial experience
  • Experience of Agricultural Machinery industry
  • Previous experience can be in commercial Customer Support or Wholegoods roles, or Sales experience in comparable industries
72

Aftermarket Parts Sales Representative Resume Examples & Samples

  • Coordinate parts and service sales with the appropriate personnel
  • Advise counterperson on delivery instructions
  • Assist in delivering and picking up parts as needed
  • Participate in annual inventory
73

DEX Lead Parts Sales Representative Resume Examples & Samples

  • Support sales functions to meet or exceed established sales objectives, targets, and metrics
  • Assist sales supervisor to develop sales plans and strategies to supporting sales operations
  • Support communication with customers and company entities to ensure customer requirements are met
  • Assist and lead sales team to support daily business sales operations, customer networks, and Dex sales functions to include but not limited to
  • ◦Maintaining ordering, tracking, and adjusted documents
  • ◦Creating shipping documents and following shipment procedures
  • ◦Performing cross-functional departmental requests
  • ◦Support all sales and operational functions as required
  • Provide leadership and coaching by utilizing several databases and software programs to promote proper and thorough documentation, organization, tracking, updating of inventory and processing sales orders
  • Mediate between sales supervisor, sales team, and/or management to support Dex operations
  • Be acquainted with sales items and procedures in the department in order to provide accurate information to customers that can enhance sales transactions
74

Inside Parts Sales Resume Examples & Samples

  • Supply solicitation information, such as parts pricing and product information
  • Supply quotes for parts
  • Responsible for parts order entry
  • Support customer inquires needs and concerns
  • Actively pursue parts sales when required
  • Perform inside sales duties as required
  • Work closely with and support regional parts and service sales representatives
  • Obtain current part information and cost for quotations
  • Process parts walk in orders through JDE
  • Maintain all material movements to parts walk in sales orders
  • Administer customer ordered parts (holding area , will call )
  • Perform other duties, assignments and special projects as required
75

Auto Parts Sales Resume Examples & Samples

  • College degree preferred, or equivalent sales experience
  • ASE (P2) parts certification preferred
  • Be able to perform in a quota-driven environment
  • Experience in a NAPA Store or other retail automotive industry experience preferred
  • Effective influencer and negotiator, adept at preparing for, closing, and maintaining sales
  • Ability to multi-task, prioritize, problem solve and have effective judgment skills
  • Safe driving record
76

Tracker Parts Sales Associate Resume Examples & Samples

  • Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers
  • Perform part sales transactions either on the phone or at the parts counter
  • Receive parts ordered and check shipping documents vs. merchandise / quantities received for accuracy
  • Verify and validate receipt of payment in full before special order parts are shipped
  • Prepare for and conduct required parts inventories as per established schedules
77

Parts Sales Representative Resume Examples & Samples

  • Through direct sales and marketing, maximize penetration of the subject territory with respect to parts products Responsible for all aspects of parts sales, revenue targets, and information for order entry and shipping transactions in computer systems
  • Coordinate parts availability and shipment with corporate facility. Reviews work-in-progress to ensure conformance to customer specifications
  • Demonstrates full technical knowledge of past and present products so as to assist customers with any replacement parts needs. Is also sufficiently knowledgeable of other Vertiv products and parts to assist in cross-selling and custom products sold as a solution to meet customer needs
  • Provide customer assistance with replacement parts issues, oversee parts inventory, manage shipping / receiving / delivery activities, and manage information for entry into sales and manufacturing systems
  • Maintain mailing lists, generate promotional, informational mailings and spare parts lists
  • Researches product parts and identifies accurately what customer needs. Proactively educates and maintains knowledge of products and parts assembly
  • Provide on-line customer assistance via the telephone
  • Initiates customer interaction and pro-actively conducts inside selling and quoting activities
  • Assist in attaining sales quotas established by manager
  • Ensure overall environmental product customer satisfaction through continued parts, service and warranty service after the sales
  • Increase sales through strong customer interface and sales staff support. Actively seeks to up-sell customers to higher value solutions
  • May manage specific customer accounts
  • Extensive knowledge base of company products, electrical circuitry and air conditioning
  • This individual must be computer literate; (Microsoft Office) well organized, highly motivated, and work well with people, capable of handling multiple tasks and priorities in a fast-paced technical sales support environment
  • Ability to travel (@40%)
  • Tech School Graduate in Mechanical, HVAC, Electrical Engineering or related education. Military certification or 3 years of directly related experience may be held as equivalent to the educational requirement
  • At least 10 years sales experience or directly related work experience
78

Front Conter Parts Sales Representative Resume Examples & Samples

  • Set up orders for daily shipment, delivery, or pick-up
  • Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
  • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
  • Participate in maintaining a lost sales tracking program
  • Six months' experience in over the counter sales, preferably in a dealership or service setting environment
  • Familiarity with accounting and inventory tracking software
79

Counter Parts Sales Rep-fluid Power Resume Examples & Samples

  • Write up approved charge sale in accordance with company procedure
  • Special order parts on an emergency basis when necessary and appropriate
  • Process approved credits for customer when merchandise is returned