Parts Sales Job Description

Parts Sales Job Description

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Parts sales provides leadership, management, prioritization and direction of spares inventory at all global warehouses while maintaining inventory accuracy on spare parts warehouses.

Parts Sales Duties & Responsibilities

To write an effective parts sales job description, begin by listing detailed duties, responsibilities and expectations. We have included parts sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Process workshop requirement, understand technicians’ requests, job cards and written reports
Sales growth within account base with the introduction of new customers
Manage Inbound Parts calls for all Dealer
Central administration of Bus purchase orders
Ensuring Customer Service targets and commitments are met
Working to set Sales KPI’s using internal system
Liaising with Dealer Point Parts staff daily to confirm delivery service availability, hours available to sell, customer issues
Work with SAP Competency Center on finding system solutions and enhancing existing solutions
To process customer and engineer orders for Duxford / Immingham Depot
To maintain good customer contacts, both over the telephone and by means of regular visits and thereby enhance customer satisfaction

Parts Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Parts Sales

List any licenses or certifications required by the position: ASE, P2, GOEIC

Education for Parts Sales

Typically a job would require a certain level of education.

Employers hiring for the parts sales job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in General Education, Business, Technical, Education, Engineering, Marketing, Associates, Graduate, Business/Administration, Communication

Skills for Parts Sales

Desired skills for parts sales include:

Cataloging
Inventory management systems
Microsoft Office products
Air conditioning
Heating and ventilation equipment at a wholesale distribution level
Service parts inventory control
Automotive operating systems
Automotive systems
Brakes
Exhaust

Desired experience for parts sales includes:

University, college or equivalent degree in Marketing, sales or a related subject/equivalent industry experience required
Prior parts sales experience preferred
Experience with Hydraulic motors, coils, cartridges
Experience working in operations support functions such as warehousing, logistics
Can lift up to 60 pounds and move heavy objects with help as needed
College degree preferred from accredited college/university

Parts Sales Examples

1

Parts Sales Job Description

Job Description Example
Our company is looking for a parts sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for parts sales
  • Provide support to National Parts Sales Manager on daily business operations and various projects
  • Assist in daily business operations and resolve issues with SOA retailer programs such as Genuine Subaru Oil Program, Chemical Program, Tire Program and Battery programs
  • Maintain the Fixed Operations Information and Announcements on Subarunet
  • The manufacturing plant for production
  • The warehouse if the ordered item is a stock item
  • The supplier /purchasing department if the items needs to be purchased
  • Assists with Parts Over-the-Counter Sales by quoting parts to customers by phone, email, and fax
  • Quote all parts for MRO
  • Maintains proper inventory levels to support maintenance operations and outside customer support
  • Responsible for tracking sales and/or counter transactions
Qualifications for parts sales
  • Self-motivated & the ability to work on own initiative
  • Ability to convince others
  • Experienced in b2b sales within our industry
  • Willingness to work alternating Saturdays, some Sundays, and 1 or 2 evenings per week
  • Strong sales acumen, high competitive drive
  • 1-5 years of Sales experience preferrably within the Automotive Parts industry(ie
2

Parts Sales Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of parts sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for parts sales
  • Computes and records charges, refunds, costs of lost or damaged goods, freight charges, rentals, and similar items
  • Responsible for purchasing activities and related documents
  • Assists maintenance department with special projects and quotes
  • Assists accounting department as requested with receivables and payables
  • Deals with vendors and manufactures to obtain the best possible discounts on parts and services
  • Works with maintenance customers and outside customers on any problems that may arise concerning parts and service
  • Plans layout of inventory room, and other storage areas, considering turnover, size, weight, and related factors of items stored
  • Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial action to resolve discrepancies
  • Responsible for Inventory Room and Parts Sales Office general appearance
  • Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process
Qualifications for parts sales
  • 2-3 years of experience with routine Cold Calling of potential clients to develop business
  • Ability to conduct business in a professional manner with both internal and external customers
  • Excellent oral and written communication skills including formal presentation skills for both small and large groups
  • Basic to intermediate computer skills with MS office including Outlook, Word, Excel, and PowerPoint
  • Bilinguial is a plus (English/Chinese), but not required for the position
  • Training on required computer programs such as Microsoft Office applications
3

Parts Sales Job Description

Job Description Example
Our growing company is hiring for a parts sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for parts sales
  • Check number and unit cost total billing for charges against proper records
  • Provides pricing and availability and attends to order management queries from Vilter customers
  • Demonstrates proactive selling of Vilter Parts
  • Supports Vilter's sales force, specifically account goals and strategies
  • Maintains Customer inventory levels
  • Participates in customer factory visits with sales representatives to maintain/develop strong supplier/customer relationships
  • Assists customers on general product inquiry and ensures that the information is accurate
  • Create PowerPoint presentations and excel sales reports
  • Help with promotional items
  • Keep in contact with our dealers and keep them informed of specials and promotions
Qualifications for parts sales
  • Answering phones as quickly and efficiently as possible
  • Receiving and receipting cash and credit card transactions for sales/service departments
  • Greeting clients and vendors as they enter showroom and direct them to proper department
  • Being a professional pleasant first point of contact for customer satisfaction
  • The ability to make decisions without recourse to others
  • The ability to promote and maintain good working relationships with other staff
4

Parts Sales Job Description

Job Description Example
Our company is looking to fill the role of parts sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for parts sales
  • Help with customer service calls
  • Enter parts orders and quotes into SBO
  • Do weekly report twice a month
  • Gather sales history when necessary
  • Respond to e-mails from dealers
  • Managing incoming part orders from clients
  • Research and look up part numbers
  • Create and follow-up on quotes
  • Increase part sales through service efforts
  • Accurate, and up to date knowledge of the part systems for all manufacturers represented by the dealership (i.e., understands all the features and benefits of all parts sold)
Qualifications for parts sales
  • First Aid certificate or experience
  • Parts Sales & Customer Service Background preferred
  • ERP system user experience (JDE, SAP, Oracle) preferred
  • Microsoft Office suite with a strong emphasis on Excel
  • Proficient in OBI (Oracle Business Intelligence)
  • Light automotive technical knowledge
5

Parts Sales Job Description

Job Description Example
Our company is looking for a parts sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for parts sales
  • Understands and employs good selling techniques, including conveying a professional and positive manner over the phone
  • Knowledgeable about the computer systems used by parts department
  • Acts as a facilitator for service technicians in finding and sourcing the parts that they need
  • Remains aware of all order statuses, keeping customers aware of any issues or the time frame in which the order will be fulfilled
  • Finds solutions for any issues that may arise within the department
  • Follows all policies and procedures as specified in the company handbook and as directed by the location manager
  • Attains short and long term objectives with good management/planning
  • Executing full Parts Sales management to dealerships in order to induce sales revenue of commercial vehicle parts and grow their customer base
  • Building and maintaining relationships with existing and potential customers
  • Ensuring that all areas of the sales process is executed and understood by the dealership network and information received by them is actioned immediately
Qualifications for parts sales
  • BA/BS plus 2-4 years of related experience
  • Knowledge of the HVAC Service or Parts business preferred
  • Tech School Graduate in Mechanical, HVAC, or related education is a plus
  • Working as part of account management team to support customer sales opportunities
  • Conduct competitor analysis and identify needed actions
  • Lead PSSRs (recruit, retain and develop the team

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