Parts Counter Resume Samples
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Parts Counter Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the parts counter job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
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JK
J Kuphal
Jennyfer
Kuphal
9833 Else Ramp
New York
NY
+1 (555) 139 1717
9833 Else Ramp
New York
NY
Phone
p
+1 (555) 139 1717
Experience
Experience
Philadelphia, PA
Parts Counter Sales
Philadelphia, PA
Hickle, Metz and Swaniawski
Philadelphia, PA
Parts Counter Sales
- Assist in developing stock orders
- Maintains an organized, clean and safe work area
- Provide exemplary, prompt customer service
- Use your parts knowledge to assist other NAPA team members answer questions for customers
- Provides pricing and product information to customers
- Provide auto parts answers and solutions for wholesale customers
- Perform other duties as assigned by direct supervisor in a professional and efficient manner
New York, NY
Parts Counter Representative
New York, NY
Gorczany Inc
New York, NY
Parts Counter Representative
- Managing department with 60+ employees
- Continuous improvement of processes and structure
- Trouble shooting and reporting system issues
- Setting departmental goals and measuring success
- Motivating and leading teams
- Recruiting and retaining quality employees
- Receive all inbound telephone calls from branch receptionist
present
New York, NY
Retail / Wholesale Parts Counter
New York, NY
Ebert, Moen and Nienow
present
New York, NY
Retail / Wholesale Parts Counter
present
- Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders
- Participate with the Parts Manager in maintaining a Lost Sale Tracking program
- Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition
- Be friendly, professional and efficient when working with all customers, both on the phone and in person
- Provide the same high level of service to the other dealership departments as is given to other customers
- Answer parts phones when front counter is overloaded
- File the requisition copy in the repair order envelope
Education
Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Auburn University
Bachelor’s Degree in Related Field
Skills
Skills
- Strong knowledge of automotive parts aftermarket industry
- A good base of knowledge of automotive operating systems including point of sale
- Demonstrated leadership skills and ability to influence others to achieve results
- Ability to operate independently, time management and multi task
- Able to work retail hours including scheduled evenings, weekends and holidays
- Functional literacy and capability of recognizing part numbers and line codes to ensure the proper selection of parts
- Ability to communicate clearly
- Proven ability to take initiative and execute on plans
- Fundamental computer skills an asset
- High energy, enthusiasm and a drive to succeed
10 Parts Counter resume templates
Read our complete resume writing guides
1
Parts Counter Sales Clerk Resume Examples & Samples
- Able to ship and receive customer’s orders
- Able to complete invoices
- Serve as purchasing agent for customer, including pick up and delivery of parts
- Safely operate lift truck and forklift when necessary
- Use suggestive selling techniques
- Look up and post parts to work order quotes to assist in real time invoicing
- General housecleaning as needed (e.g. dusting, restocking shelves/bins.)
- Willing to assume additional assigned duties
- Knowledge of BMS and Quickserve applications
- Must have an internal drive for customer service and provide an elevated level of service for internal and external customers
2
Trane Hvac Parts Counter Customer Sales Associate Resume Examples & Samples
- Participates in different team and community involvement activities
- Recognizes others for work well-done
- Demonstrates engaging customer-facing behaviors and customer service
3
Parts Counter Helper / Bentley Atlanta Resume Examples & Samples
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Pulls and fills orders from stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Notifies all necessary parties when special ordered parts have been received
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
- Follows up on back-ordered parts and replenishes assigned inventory daily
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Assists outside sales representatives with their orders
- Makes sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice
- Bi-lingual is always a plus!
- Positive attitude is a must, bring the woo!
- Parts experienced preferred
4
Parts Counter Associate / Nalley Honda Resume Examples & Samples
- Dealership parts experience is preferred
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Positive attitude is a must, bring the woo!
5
Nalley Toyota Stonecrest Parts Counter Associate Resume Examples & Samples
- Dealership parts experience is a must
- Toyota parts experience preferred
- Parts experienced preferred
6
Parts Counter Associate / Courtesy Chrysler Resume Examples & Samples
- Assists all customers (retail/service dept/collision center) in selecting required parts in a friendly, professional, and efficient manner
- Answers phone calls, providing price quotes and other information
- Follows up on back-ordered parts and replenishes assigned inventory daily
- Must be able to pass pre employment screenings (background and drug screening)
7
Parts Counter Sales Resume Examples & Samples
- Maintain proficiency with all company business systems, including multiple computer functions
- Perform other duties as assigned by direct supervisor in a professional and efficient manner
- Provide exemplary, prompt customer service
- Check, receive, ship, and store parts and freight as needed in accordance with all guidelines
- Market other products during customer contact, “up sell”
- Maintain organization of products and supplies to enable quick location of items a customer may need
8
Parts Counter Representative Resume Examples & Samples
- Managing department with 60+ employees
- Ensuring the prompt and accurate payment of Rush payables
- Continuous improvement of processes and structure
- Trouble shooting and reporting system issues
- Setting departmental goals and measuring success
- Motivating and leading teams
- Recruiting and retaining quality employees
- Ability to motivate and lead large team
- Four Year College Degree
- 5+ years of AP Management experience (teams of 30 employees or more); or equivalent combination of education and experience
- Strong general ledger and accounts payable skills. Must be computer literate and spreadsheet proficient
- P2P automated invoice processing experience
- SAP preferred
- Six Sigma preferred
- Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier
9
Parts Counter Representative Resume Examples & Samples
- Receive all inbound telephone calls from branch receptionist
- Answer basic status questions regarding vehicle of customer using SPARCs and through access to RO's in the business system
- Refer to service history, repair comments, labor codes, warranty codes, and bill hours in processing customer calls
- Answer other service specific related questions
- Transfer technical specific calls to Technical Solutions Specialist. (CHQ)
- Schedule service appointments from inbound phone calls. Obtain customer and vehicle data prior to arrival when possible
- Establish customer's method of payment. Obtain credit approval, if necessary
- Notify dispatcher of incoming work
- Run reports as required or requested
- One month service experience and/or training; or equivalent combination of education and experience
- Appropriate manufacturer training
10
Parts Counter Representative Resume Examples & Samples
- Provide technical service to vehicles and equipment
- Perform general and detailed repair of all trucks, engines and components
- Overhaul gas or diesel engines
- Install injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, change or recharge batteries, and replace transmissions and other parts
- Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
- Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments as needed
- Lubricate moving parts and drive repaired vehicle to verify conformance to specifications
- Tag all warranty parts and returns to warranty clerk
- Attend training classes and keep abreast of factory technical bulletins
- Develop and maintain positive relationships with customers to increase overall customer satisfaction
- 9 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility
11
Parts Counter Representative Resume Examples & Samples
- Set up orders for daily shipment, delivery, or pick-up
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
- Participate in all training programs that are made available
- Keep current on new products and product updates
- Participate in maintaining a lost sales tracking program
- Six months' experience in over the counter sales, preferably in a dealership or service setting environment
- Familiarity with accounting and inventory tracking software
12
Parts Counter Sales P/T Resume Examples & Samples
- Proactively expand product and business knowledge by studying and staying current on relevant industry and product information
- Answering telephone calls on customer inquiries
- Assist in developing stock orders
- Conduct cycle counts and/or full physical inventory
- Responsible for point-of-sale invoicing, repair and internal parts orders, and orders for vendors
13
Parts Counter Associate Resume Examples & Samples
- Informs customers of companion part requirements and specials; ensures that the customer is exposed to the full product line
- Minimum high school diploma or GED equivalent required
- Parts Experienced Preferred
- ADP experience a plus
- Ability to be analytical, problem solve and multi-task
- Professional appearance and work ethic
- Self-motivated, goal oriented, and ability to work within a fast paced environment
- Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
- All potential employees must pass pre-employment testing including a background check and drug screen
14
Parts Counter Associate / Hare Truck Center Resume Examples & Samples
- Handle commerical and non commerical parts, medium duty truck parts
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Pulls and fills orders from stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Notifies all necessary parties when special ordered parts have been received
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
- Follows up on back-ordered parts and replenishes assigned inventory daily
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Assists outside sales representatives with their orders
- Makes sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice
- Excellent communication and customer service skills, and able to maintain a professional image and demeanor
- Strong computer & phone skills (Internet, MS Outlook)
- Bi-lingual is always a plus!
- Positive attitude is a must, bring the woo!
- Parts experienced preferred
15
Parts Counter Fleet Sales Rep Resume Examples & Samples
- Sell parts to all designated/assigned "Fleet" customers in the assigned region through the phone, or through direct communications from customers via other telecommunication methods
- Set up orders for daily shipment, delivery, or pick-up at the proper store
- Participate in all training programs that are made available
16
Parts Counter / Receiving Resume Examples & Samples
- Previous parts advisor experience, preferred
- MUST WORK WEEKENDS with Flexability M-F
- Understand basic automotive components and systems
- Any automotive certifications is a plus
- Ability to multi-task in a fast paced work environment
- Strong organizational skills and detail oriented
- Working knowledge of computers
- A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment
17
Parts Counter Clerk Resume Examples & Samples
- Excellent Customer Service and communication skills
- Good computer operations, data entry, and Microsoft Word/ Excel skills
- Excellent organizational and filing skills
- Ability to work on multiple tasks with varying deadlines
- Experience answering phones in a professional and courteous manner
- High School Diploma or GED preferred
- Valid DOT medical card
- Industry experience required; trailer parts experience preferred
- Ability to lift 70 pounds
- Ability to work with power tools
- Ability to operate a fork lift
18
Wholesale Parts Counter Associate Resume Examples & Samples
- Assists outside sales representatives with their orders
- Makes sure all internal requests for parts are billed on service repair order
- 2+ Years of dealership experience required!
- Toyota parts experience highly preferred!
- ADP experience is a plus
- Bi-lingual is always a plus!
- Positive Attitude is a Must
19
Auto Body & Diesel Parts Counter Associate Resume Examples & Samples
- Set up order requests from technician work orders
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Ensure all parts requested are billed on service repair order
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that the inventory system can be updated and parts restocked
- Participate in all training programs that are made available
- Keep current on new products and product updates
- Twelve months' experience in over the counter sales, preferably in a dealership or service setting environment
- Familiarity with accounting and inventory tracking software
20
Parts Counter Associate / Coggin Deland Honda Resume Examples & Samples
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Must be able to pass pre employment screening background and drug
- Parts Experienced Required
- ADP Experience a PLUS!
21
Representative Back Parts Counter Resume Examples & Samples
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
- Fill repair shop customer orders from stock
- Add sale to work order for invoicing
- Take inventory of stock
- Advise internal customers on substitution or modification of parts when identical replacements are not available
- Examine returned parts for defects, and exchange defective parts or refund money
- Mark and store parts in stockrooms according to prearranged systems
- Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes
- Calculate and provide sales quotes to customers on orders
- Ability to perform work accurately and thoroughly
- Ability to communicate in writing clearly and concisely
22
Representative Front Parts Counter Resume Examples & Samples
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices
- Receive and fill telephone orders for parts
- Fill parts store customer orders from stock
- Prepare sales slips or sales contracts
- Receive payment or obtain credit authorization
- Advise external customers on substitution or modification of parts when identical replacements are not available
- Discuss use and features of various parts, based on knowledge of machines or equipment
- Demonstrate equipment to customers and explain functioning of equipment
- Place new merchandise on display
- Achieve sales goals and forecasts, as established by the department
- Handle customer problems, issues or complaints
- Educate customers on other products or services that may meet their needs, and persuade customers to purchase such products or services
- Ability to communicate effectively with others using the spoken word
- Ability to take care of the customers’ needs while following company procedures
23
Parts Counter Associate / Lexus of Greenville Resume Examples & Samples
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice
- Strong Computer & Phone Skills (Internet, MS Outlook)
- Positive Attitude is a Must, bring the Woo!
- Parts Experienced REQUIRED
24
Parts Counter Clerk HP Fairfield Resume Examples & Samples
- 1) General computer and word processing experience is highly regarded
- 2) Customer service experience
- 3) Ability to manage competing priorities
- 4) Excellent communication skills, both verbal and written are required
- 5) Ability to work independently without continuous direction or supervision
- 6) Driver's License
25
Parts Counter Associate / Coggin Buick Resume Examples & Samples
- Other duties to be determined by management
- Excellent communication and customer service skills, and able to maintain a professional image and demeanor
- Parts experienced highly preferred
- Must be able to pass pre employment screening (background and drug)
26
Supervisor / Auto Parts Counter Resume Examples & Samples
- Demonstrated leadership skills and ability to influence others to achieve results
- Proven ability to take initiative and execute on plans
- Ability to communicate clearly
- Ability to operate independently, time management and multi task
- 1-3 years retail experience in a leadership role
- High energy, enthusiasm and a drive to succeed
- Fundamental computer skills an asset
- Strong knowledge of automotive parts aftermarket industry
- A good base of knowledge of automotive operating systems including point of sale
- Functional literacy and capability of recognizing part numbers and line codes to ensure the proper selection of parts
- Passion for automotive or automotive enthusiasts
- Able to work retail hours including scheduled evenings, weekends and holidays
27
Parts Counter Sales Associate Resume Examples & Samples
- Handling most follow-up, expediting, and/or changes to existing orders or projects
- Aiding in obtaining customer credit information and approval
- High School Diploma or equivalent combined education and experience; Bachelor’s Degree preferred
- A minimum of two years’ experience with product familiarity and HVAC experience preferred
- Proficiency in a Windows operating environment, including email and Microsoft Office software
- Strong interpersonal skills and decision making abilities
- Ability to use manual or computerized systems for order entry, invoicing, data application, and equipment selection
- Willingness and ability to learn and adapt in a fast paced environment
- Chiller and Refrigeration components parts knowledge preferred
28
Collision Center Parts Counter Associate Resume Examples & Samples
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Notifies body shop parts manager of out-of-stock parts or shop materials that need immediate attention
- Positive attitude is a must!
- Must be able to pass pre-employment screens (background & drug test)
29
Napa Auto Parts Counter Sales Trainee Resume Examples & Samples
- A working knowledge of automotive systems
- Ability to listen
- Ability to lift 50 pounds or more
- Valid drivers license and clean driving record
- TEACHABLE a desire to learn
30
Napa Val-u Auto Parts, Counter Sales, Full Resume Examples & Samples
- Retains customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders
- Maintains warehouse and showroom inventory accuracy
- Stocks Warehouse and Parts Department showroom with parts and supplies
- Shipping and receiving of freight for Parts Department related supplies and equipment
- 2+ years experience in the aftermarket auto parts industry is preferred. Outside sales experience is a plus
31
Auto Parts Counter Sales Resume Examples & Samples
- Maintains warehouse and show room inventory accuracy
- Effectively communicate features, benefits, and warranty policy information to customers
- Exhibit good computer skills
32
Parts Counter Salesperson Resume Examples & Samples
- Must be at least 18 years of age and be authorized to work in the US
- Applicants must have a valid driver’s license and acceptable driving record
- A flexible work schedule is required, including availability to work weekends and holidays
33
Auto Parts Counter Sales Resume Examples & Samples
- Maintain customer satisfaction
- Provide sales support functions
- Participate in training and company meetings
- Perform all other associated tasks as assigned by management
34
Napa Auto Parts Counter Salesperson Resume Examples & Samples
- Provide prompt and courteous service to all customers (telephone and walk-in shoppers)
- Must have working knowledge of vehicle systems and components
- Must be able to look up parts applications for products in an extensive cataloging system
- Must effectively understand and communicate NAPA product information, performance standards and warranties
- Ability to operate TAMS point-of-sale invoicing, cash register and telephone
- Ability to secure parts for customers and to handle daily paperwork including purchase orders, receipts, invoices warranty returns
- Must maintain professional attitude, conduct and appearance
35
Automotive Parts Counter Sales Resume Examples & Samples
- 2 years of automotive parts sales experience, preferably in the NAPA system
- ASE (P2) Parts Certification is a definite plus
- Exceptional customer service and communications skills (both written and verbal)
- A positive attitude and great personal drive
- Availabilty to work on weekends is favored
- Prior knowledge of cataloging and/or inventory management systems are helpful
- Valid driver’s license and/or reliable transportation is a MUST!
36
Retail / Wholesale Parts Counter Resume Examples & Samples
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line
- Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer
- Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders
- Set up orders for daily shipment, delivery, or pick up
- Verify “will call” and “back order” files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone
- Assist service technicians in selecting parts needed for repairs in process
- Open a repair order envelope for all new repair orders
- Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs
- Notify the Shop Foreman and the customer that ordered parts have been received
- Answer parts phones when front counter is overloaded
- Ensure that before parts can be charged out, the Technician presents a duplicate copy of the repair order and a parts requisition
- File the requisition copy in the repair order envelope
- Be friendly, professional and efficient when working with all customers, both on the phone and in person
- Provide the same high level of service to the other dealership departments as is given to other customers
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager
- Ensure that all charge back sales are signed by the customers
- When making tax exempt sales other than to a charge or cash account, ensure that the customer’s full name, address, ICC number, and signature is obtained
- Present the customer with the white copy of the invoice after removing the “tear strip.” When doing business with regular cash customers, ensure that their “cash account” numbers are recorded to assure proper customer tracking
- When a credit card is declined, notify the credit department. If they are not available, either decline to charge the purchase, or release the credit hold in accordance with the dealership’s guidelines
- Keep front and rear counter areas clean and uncluttered
- Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition
- Keep current on new products and product updates
- Participate in all training programs that are made available
- Participate with the Parts Manager in maintaining a Lost Sale Tracking program
- Clean computer terminals and printers daily
- Must be legally and technically able to operate company and customer vehicles
- Must be insurable by company insurance carrier
- One year of experience in an automotive parts dept
- One year of sales experience
- Ability to work well with the public, sometimes with several customers at a time
- Will be required to wear a dealership uniform at all times
- All applicants must be authorized to work in the USA
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
37
Service Shop Parts Counter Sales Stone Truck Parts Resume Examples & Samples
- Answer questions about products, prices, availability, and product features
- Answer all incoming calls and direct callers as needed
- Bill parts to Repair Orders
- Actively assist in achieving monthly sales goals for the branch
- Ensure that counter parts area is clean and in order
- Assist with returns and warranties
- Advise Purchasing on stock levels for trends
- Place special orders with vendors
- Work closely with Service Manager and Service Coordinator to obtain service shop sales goals
- Previous heavy duty truck parts knowledge and experience is preferred
- Strong work ethic and punctual attendance
- Excellent customer service skills, which includes written and verbal communication
- Must have professional phone manner
- Must be able to work in a fast paced environment and be able to multi-task
- Must be able to lift up to 100 pounds
- Must work well within a team environment
- Must be willing to work extra hours (if needed) for vendor training and inventory
- Must have hands on experience and working knowledge of inventory, processing, and controls
38
Dealership Parts Counter Associate Resume Examples & Samples
- Set up orders for daily shipment, delivery, or pick-up
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
- Participate in all training programs that are made available
- Keep current on new products and product updates
- Participate in maintaining a lost sales tracking program
- Six months' experience in over the counter sales, preferably in a dealership or service setting environment
- Familiarity with accounting and inventory tracking software
39
Parts Counter Sales Person Resume Examples & Samples
- Provide exceptional customer service and professionalism to all store customers
- Pull and prepare inventory orders for customer pick up or delivery
- Exhibit good computer skills
40
Parts Counter Sales Resume Examples & Samples
- Reads appropriate manuals to ascertain type and specification of part
- Orders out-of-stock parts requested by customers
- Maintains CSI at or above dealership standards
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
