Parts Manager Resume Samples
4.7
(132 votes) for
Parts Manager Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the parts manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
DS
D Smitham
Domingo
Smitham
7496 Dietrich Squares
Dallas
TX
+1 (555) 404 4909
7496 Dietrich Squares
Dallas
TX
Phone
p
+1 (555) 404 4909
Experience
Experience
San Francisco, CA
Assistant Parts Manager
San Francisco, CA
Lang-Hackett
San Francisco, CA
Assistant Parts Manager
- Assist with establishing the forecast goals and objectives for the department and strive to meet them
- Provide technical assistance to parts department employees
- Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction
- Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation
- Hire, train, motivate, counsel, and monitor the performance of all parts department staff
- Strive for harmony and teamwork with all other departments
- Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business
Detroit, MI
Parts Manager
Detroit, MI
Schowalter Inc
Detroit, MI
Parts Manager
- Management of Team including performance management, PBP’s, development plans and managing absence
- Assist in developing shop employees, through Knight’s mechanical development program and through additional trainings
- Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction
- Provides technical assistance to parts department employees
- Work in partnership with the Service Manager to ensure departments Customer Satisfaction Index (CSI) goals are achieved at a high level
- Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers
- Professionalism-in both how we manage employees and provide customer service
present
San Francisco, CA
District Parts Manager
San Francisco, CA
Reynolds, Metz and Jast
present
San Francisco, CA
District Parts Manager
present
- Assist dealer personnel in identifying and developing key accounts
- Trains and implements MAPP (Market Area Parts Potential) Sales Management process
- Meets Quarterly with Dealer Principal and key management to review parts sales activities and results
- Provide information and support to Volvo/Mack dealer satisfaction within the industry
- Provides parts price discounts allowing Mack/Volvo dealer to respond to specific competitive market conditions
- Collaborates with other VGTA support teams in increasing market share and revenue of Mack/Volvo dealer network
- Drive sales growth through aggressive dealer visits promoting heavy-duty and medium-duty part sales, programs, systems and marketing plans
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
New York University
Bachelor’s Degree in Business
Skills
Skills
- Forecasts goals and objectives for the department and strives to meet them
- Hires, trains, motivates, counsels, and monitors the performance of all parts department staff
- Prepares and administers an annual operating budget for the parts department
- Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
- Establishes individual parts inventory levels and balances them for maximum turnover
- Ensures that parts inventory turns 4-5 times per year
- Monitors and adjusts inventory to minimize obsolescence
- Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory
- Supervises stock order procedures
- Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 75-80 percent of all orders
15 Parts Manager resume templates
Read our complete resume writing guides
1
Parts Manager Resume Examples & Samples
- Forecast goals and objectives for the department and strives to meet them
- Hire, train, motivate, counsel, and monitor the performance of all parts department staff ensuring self and staff is franchise certified
- Establish individual parts inventory levels and balances them for maximum inventory turns
- Monitor and adjust inventory to minimize obsolescence ensuring and following all factory returns programs
- Develop and administer an aggressive wholesale parts program to produce profit
- Ensure an adequate days supply to not exceed 45 days or franchise recommendation
- Work in partnership with the Service Manager to ensure departments Customer Satisfaction Index (CSI) goals are achieved at a high level
2
Parts Manager, Myservices Portal Resume Examples & Samples
- Working closely with Product Management and Product Managers to grow global parts portfolio while maintaining established quality standards
- Own and drive continuous improvement for a catalog structure & attributes
- Drive discoverability of parts through improved catalog structure,
- Ensure parts are categorized correctly via well-established part set up process
- Acting as the key contact with Product Management, other global and regional stakeholders to communicate and develop parts catalog augmentation plans while identifying issues, concerns and gaps to ensure alignment of objectives
- Developing, organizing, communicating, and owning global parts catalog expansion & quality process
- Interface and drive parts portfolio growth through all live storefronts and regions
- Act as the liaison between GE and external customers (CXO/ executive level stake holders)
- Establish a commitment to quality and communicate the importance of meeting statutory, regulatory and customer requirements. Ensure quality policy is understood, implemented and maintained at all levels of the organization. Establish and communicate quality objectives that are measurable and consistent with the quality policy
- Maintain adequate organizational structures and adequate resources of sufficiently trained personnel. Ensure qualified personnel relative to assigned responsibilities. Ensure appropriate responsibility, independence and authority of all personnel who manage, perform and assess work affecting quality
- Bachelor’s Degree in Product Management, Marketing, Engineering, Business Administration, healthcare or related field
- 8+ years’ experience in product management, product development, or related field including workflow experience with similar products
- Ability to manage competing priorities and projects simultaneously with inflexible timelines
- Objective, collaborative approach; ability to adapt in a dynamic, fast-paced environment
- Integration experience with multiple ERP/Procurement systems
- Expertise with requirements gathering and documentation
- Ability to interface and influence at multiple organization levels
- Open to change and adapting to new environments
- Willingness to submit to a background investigation, including verification of past employment, criminal history and educational background
- Willingness to travel up to 20%; including overnight stays when needed
- Proficient with MS Office Suite, including MS Excel, Powerpoint and Access
- Black/Greenbelt certified
3
Field Parts Manager Resume Examples & Samples
- Travel 7-10 days a month, including overnights, to assigned dealers throughout Kentucky and Indiana
- Conduct multistep, sequential problem-solving activities, which include comparing, analyzing, and calculating data relevant to departmental operations
- Independently and routinely contact dealers in-person, by phone, and via e-mail to solicit orders for AGCO parts division products
- Provide systems training to dealers
- Assist and consult the dealer in merchandising parts and growing retail sales
- Actively promote and provide information to dealers on special promotions and programs
- Routinely follow-up with dealers regarding any relevant questions to promote positive dealer relationships
- 3-5 years of product sales experience within a dealer or distribution business model
- Proficiency using Microsoft Office, specifically with Excel, including the ability to create and analyze spreadsheets
- Ability to drive an automobile and have a valid driver’s license
- Knowledge of farm and agricultural equipment
- Prior parts sales experience, including understanding the logistics and analytics, in a supply chain field
4
Parts Manager Resume Examples & Samples
- Respect the policies, rules, and values of the Company
- Contribute to the attainment of Company objectives through efficient use of resources
- Foster teamwork, collaboration, and improved communication between sectors
- Implement improvements in the department based on Prevost’s business directions
- Develop personal professional skills
- Act as a worthy representative of Prevost
- Establish priorities and develop action plans in his/her sector to achieve business objectives
- Targets opportunities for process improvement and implement action plans to realize the projected gains
- Assess manpower requirements, hire and take actions needed to ensure efficiency and operational autonomy
- Secure the resources or services to maintain or improve efficiency and motivation of the team
- Measure work efficiency based on established rules and objectives on both employee level and sector level
- Take appropriate corrective actions to keep operations at an effective level
- All counter performances are addressed and resolved by the implementation and follow-up of a detailed action plan
- Evaluate team members performance and elaborate with them a development plan aiming to optimize their performance (Personal Business Plan/Management By Objective)
- Proactively keep Company management and the team informed on the status of work in progress: Results (Sales, expenses, profitability), Current project and situations that may affect their work
- Implement programs and procedures to improve Prevost’s performance in the following areas: Quality, Health and safety, Efficiency, Human resources, Environment, Equipment and other Company assets
- Manage warehousing operations as per outlined in Prevost Parts Warehousing Operations Specifications
- Collaborate with the Procurement team to validate and/or establish replenishment parameters
- Manage local component purchasing and replenishment in accordance with Prevost’s rules and procedures
- Manage counter sales activities
- Participate to the elaboration of budgets and ensures their follow-up
- Maintain and improve processes and warehouse facility in order to optimize the warehouse’s efficiency
- Handles customers’ complaints and/or comments as per Prevost’s quality standards
- Measures conformity in all processes to ensure they are in compliance with ISO standards
- Initiate Corrective Actions Requests when necessary
- Show conformity to ISO processes at all times
- Responsible for the maintenance of the ISO certificate in his/her sector
- Act as Prevost’s representative with customers or other organizations at business and social activities on an occasional basis
- Participate in Operational Development team activities
- Effectively promote the Volvo Way
- Various other tasks as assigned
- College degree in a related discipline or up to 5 years of relevant experience
- 3 years of management or supervisory experience
5
District Parts Manager Resume Examples & Samples
- Lead activities that grow parts sales within the district
- Implement the “Pb4Parts Sales Process” with Volvo/Mack dealers and fleets within district
- Implement 360o Business Analysis with key Volvo/Mack dealers
- Support dealer sales growth and profits with regional/national fleets
- Provide information and support to Volvo/Mack dealer satisfaction within the industry
- Drive Volvo/Mack ranking as best sales force within the industry
- Resolve dealer and fleet issues to best possible resolution
- Track sales, opportunities, and activities
- Keep all parties advised by submitting reports on time and in the proper manner
- Coach and train Outside Parts Salespeople (OPS) and Parts Managers in the areas of sales, opportunity management, merchandising, pricing, operations, risk management, and business performance analysis
- Bachelor’s or Associates Degree in Business, Finance, or equivalent work experience
- Experience in heavy duty truck, automotive, or related industry helpful
- Experience operating and managing a business or business unit including full P&L responsibility and/or direct experience consulting small and mid-sized businesses in the areas of sales management, operations, risk management, finance, and human resources
- Previous sales management experience desirable
6
UD Regional Parts Manager SEA Resume Examples & Samples
- 3-5 years relevant experience in parts business management within the heavy commercial vehicle industry
- 3-5 years relevant experience in parts sales (retail and wholesale) within the heavy commercial vehicle industry
- Computer software- Microsoft Excel
- Customer relationship
- Networking skills
- Sales orientated
- Basic heavy vehicle technology
- Inventory control and supply chain
7
Regional Parts Manager Resume Examples & Samples
- Organize full-scale physical inventory & periodic cycle count at the service center level
- Perform random audits to ensure parts inventory accuracy and availability
- Train personnel in parts and inventory operations for Tesla Service Centers; development and maintenance of metrics and KPIS may be required
- Implement Service Center parts department lay outs for optimal efficiency and stock
- Liaise with Parts Distribution Centers to maintain critical parts stock levels
- Reduce shipping expenses, rush orders, and off road cars due to parts shortages
- Promotes continuous improvement of all Parts programs as well as lean process implementation
8
V Fleet Spare Parts Manager Resume Examples & Samples
- Represent the V2500 Program Office at SI&OP meetings for P&W/PWAEI spares MRP alignment
- Work closely with P&W Spares Parts Administration, Aftermarket Forecasting & Planning, Industrial Management, Partner Companies, and other key organizations in order to drive decision-making and alignment
- Ensure active identification and reporting of spare part shortages and recovery plans, as well as future spare part delivery risk and mitigating actions
- Represent V2500 Program Office priorities and participate in allocation decisions of critical spare parts to engines at overhaul
- Participate in setting the strategy for V2500 spare parts pricing
- 10+ years related work experience in commercial, programs/product, operations or customer management
9
Parts Manager, Cummins Power Systems Resume Examples & Samples
- Develop parts goals for the branch and ensure that these goals are met
- Ensure score card measures are met
- Ensure all functions of the parts department are operating in a safe and efficient manner
- Responsible for inventory, sales, profits, delivery, training, dealer support, sales programs and promotions
- Conducting Employee Reviews
- Interviewing and hiring new employees (Union Shop)
- To plan and maintain daily supply chain operations for critical suppliers or customers in materials, production, inventory, logistics, customer service, demand management, or order fulfillment. Ensures internal and external customers' expectations and requirements are met
- Achieving and continuously improving customer service levels, and/or manage inventory levels and targets, and managing supply and demand within the Supply Chain
- Ensures internal and external customers' expectations and requirements are met
- Manage the daily operational processes for a critical segment of the supply chain
- Eliminate potential supply chain failures as part of the daily planning process
- Champion preventive practices to eliminate expediting to supply chain leadership as appropriate to prevent problems
- Lead cross functional stakeholders to develop and implement short and mid-term tactical improvements
- Fosters Open Communication - Demonstrated results indicating deep knowledge of fostering open communication. Expresses reactions and opinions without intimidating others. Actively encourages others to express their honest views, even contrary ones and listens actively to all viewpoints. Encourages others to share information in an organized and effective manner. Conducts periodic department or division wide informational meetings. Develops processes, plans, and schedules to provide relevant information and obtain feedback from the organization
- Production Planning - Specialized training in line balancing, inventory planning, scheduling, etc. Able to effectively use these tools to adjust to changes in production in the current system. Able to implement changes with appropriate support
- Focus on Customer needs - Familiar with key Cummins customers. Knowledge would include business strategies, organizational structures, geographic footprints, financial results, internal processes, and primary needs for effective segmentation
- Cross Functional knowledge - Understands the basic high-level tasks for each functional area (Marketing, Technical, Purchasing, Planning & Logistics, etc)
10
Aftermarket Parts Manager Resume Examples & Samples
- Experience of Materials / Supply Chain Management
- Experience of Project Management
- Proven experience of Process Improvement within an aftermarket/parts or supply chain environment
- Experience of managing teams in a global environment, ideally of managing remote teams
- Minimum HNC in a technical subject
- Project Management or Six Sigma qualification preferred
11
Parts Manager Resume Examples & Samples
- Perform Daily invoicing of all completed work orders and parts sales
- Accurately receive parts into Inventory software system
- Coordinate parts orders
- Maintain accurate inventory levels
- Responsible for establishing and maintaining a file system
- Performing accurate and on time EOM closereports
- Continue to receive ongoing training to gain knowledge of the industry
- Responsible for overall appearance of office area
- Collection of aging receivables
- Responsible for submitting daily sales and productivity reports
- Communicate potential new business opportunities to GM
- Perform Data entry into customers maintenance programs as required
- Process vendor invoices to corporate office
- Valid Drivers License
- Good oral and written skills
- PC literate, Strong word processing skills
- Ability to prioritize and organize
- Prior work experience in a mechanical work environment
- Minimum 1 year experience in a service oriented office environment
- Ability to attain Airport issued ID badge
12
Field Parts Manager Resume Examples & Samples
- Travel, including overnights, to assigned dealers throughout Alberta and British Columbia
- A minimum of 3 years of product sales experience within a dealer or distribution business model
- Extensive experience with AGCO parts integration and proprietary systems to ensure accurate inventory recommendations
- A minimum 1 year of prior parts sales experience, including understanding the logistics and analytics, in a supply chain field
- A minimum 2 years of OEM dealership experience, whether agricultural, automotive, or another industrial field
13
Parts Manager Resume Examples & Samples
- Work with the Service Manager to ensure a timely turnaround of parts needed for Warranty and Customer Pay jobs
- Establish and maintain purchasing policies including purchase orders, inventory guide figures, order codes
- Prepare and administer an annual operating budget for the parts department
- Establish and maintain programs designed to train, develop and motivate department employees
- Provide technical assistance to parts department employees
- Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business
14
Parts Manager Resume Examples & Samples
- Provide immediate support and solutions to shop foreman and technicians, claims department, permit department and purchasing department
- Maintain inventory integrity, insure that stock needs are established, monitored and updated, schedule bin checks
- Insure staffing needs are properly scheduled and that all work in the department flows efficiently
- Ensure all paperwork is completed accurately in a timely manner
- Perform other related duties as required or assigned
15
Asst Parts Manager Resume Examples & Samples
- Assist in overseeing the parts department, technicians, service advisors, retail and wholesale customers
- Accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising
- Assist in managing the parts inventory and wholesale delivery logistics
- Help coordinate and staff retail and back counter positions
- Work with the parts, service, and collision center managers to ensure a timely turnaround of parts needed for jobs
- Make sure stock and VOR orders are submitted in a timely manner
- Help coordinate wholesale parts activities
- Resolve customer concerns
- Other duties to be determined by management
- ADP/CDK experience highly preferred
- Must have 3+ years current experience as an Automotive Franchised Dealership Parts Employee
- Mercedes-Benz experience preferred but not required
- Must be able to pass pre-employment screening
16
Commercial Parts Manager, Market Sweden Resume Examples & Samples
- Implement and follow up commercial business plan and service market parts strategyand targets of volume, GP and customer satisfaction relating to spare parts
- Interactwith Key Customers on matters relating to spare parts such as the forming of parts agreements, taking part in quarterly meetings and activities to drive Uptime and parts penetration in customer fleets
- Responsible for the parts product offer, pricing and marketing, incl. bus-related products within Volvo Truck Shop Europe
- Business intelligence in the area of spare parts
- Identify training needs
- Take part in the sharing of best practice between markets within Cluster North and Europe
- Collaborate with Volvo Trucks to secure a Bus focus in common areas such as spare parts pricing strategy, and promote a unified “One Volvo” approach towards the dealer network
17
District Parts Manager Resume Examples & Samples
- Conducts activities that achieve assigned parts sales objectives to Mack/Volvo dealers for the district
- Drives sales activities within assigned dealerships that grow Mack/Volvo dealer parts sales and market share
- Supports the Mack/Volvo dealer in the development and implementation a comprehensive parts sales and marketing plan that meets Dealer Operating Standards (DOS) requirements
- Insures that Mack/Volvo dealer understands and follows policies and procedures outlined in Parts Operations Manual (POM)
- Meets Quarterly with Dealer Principal and key management to review parts sales activities and results
- Drives Mack/Volvo dealer full utilization of quantity purchasing programs (Commit Program)
- Trains and implements MAPP (Market Area Parts Potential) Sales Management process
- Coaches and trains Outside Parts Salespeople (OPS) and Parts Managers in the areas of sales, opportunity management, account segmentation, merchandising, pricing, operations, risk management and business performance
- Increases Mack/Volvo dealer utilization of MV Select
- Provides parts price discounts allowing Mack/Volvo dealer to respond to specific competitive market conditions
- Collaborates with other VGTA support teams in increasing market share and revenue of Mack/Volvo dealer network
- Resolves dealer and fleet issues to best possible resolution
- BS/BA degree in business, finance or relative field of education
- 5 years’ experience in heavy duty truck, automotive or related industry
- Previous sales experience in the transportation industry preferred
18
Parts Manager Resume Examples & Samples
- Be Computer Literate
- Ensure stock replenishment system is in place
- Conduct market analysis and adjust parts pricing if necessary
- Investigate all anomalies resulting from stock count
- Ensure results are transferred to internal audit team and review periodically
- Identify obsolete stock and potential obsolete stock
19
Experienced Parts Manager / Coggin BMW Resume Examples & Samples
- Forecast goals and objectives for the department and strive to meet them
- Work with the service manager and shop foreman to ensure a timely turnaround of parts needed for internal jobs
- Attend manager meetings and conduct parts dept. meetings
- Handle customer complaints
- Experience with ADP or CDK is a plus
- Must have 2+ years as an Automotive Parts Manager
- Must be an investment advisor and profit producer
20
Parts Manager Resume Examples & Samples
- Previous experience in the construction or heavy equipment industry a plus
- Previous experience with P&L, budgeting and forecasting
- Knowledgeable in Microsoft office software such as Excel, Outlook and Word
- Must possess exceptional customer service, organization and time management and communication skills
21
Parts Manager, Cummins Power Systems Resume Examples & Samples
- Complies with communication plans and processes to ensure stakeholders’ needs are met
- Leverage common processes tools, and information systems
- Approve system strategies and advise on changes to planning systems parameters as required
- Analyze and interpret KPIs to identify areas for improvement and action plans
- Lead Six Sigma and functional process improvement teams
- Liaise with functional stakeholders to mitigate mid-term supplier or customer constraints
- Mentor and coach supply chain planners
- Ensure common processes are being utilized and internal controls are in place
- Endorse and actively support Cummins Power Systems Customer Service Improvement (CSI) efforts
22
Experienced Parts Manager / Coggin Acura Resume Examples & Samples
- Will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising
- Prepare and administer an annual operating budget for the parts dept
- Continue to maintain Asbury's value, quality, and integrity
23
Parts Manager Resume Examples & Samples
- To manage all aspects of the Parts Department using the Management Accounts and Stock evaluation reports
- To meet all sales targets and budgets in line business plan
- To actively manage sales activities, promotions and other marketing activities as required
- To manage customers objections and complaints through to resolution, ensuring they are recorded on relevant systems
- To be responsible for the motivation and development of team to ensure all KPI’s are met within responsibilities of these roles
- Management of Team including performance management, PBP’s, development plans and managing absence
- To ensure all Volvo parts process are followed and reported on, stock management (inc Oil), VOR ordering, MOR’s, Rejected Discrepancies, T Card system, old suppliers on order, Buy-Back deadlines, obsolescence, TMA, Price support, exchange charges
- Control of direct operating costs, cash sales and the management of credit note sign off procedure in conjunction with the Dealerpoint Manager
- To ensure that the inventory and premises are secure at all times
- To ensure that Roadcrew parts are supplied in preference to third party suppliers
- Self- motivated
- Customer focussed
- Highest standards of integrity
- Ability to exercise good commercial judgement to improve business performance
- Ability to identify potential sales opportunities
- Ability to create logical and objective business proposals
- Ability to influence at all levels of the business
- Ability to build effective working relationships across all business areas
- Good numeracy skills
- Willingness to learn and accept new challenges
- Effective at organising and prioritising a high work load
- Ability to read and use the Management Accounts and Stock Evaluation reports
- Ability to forecast monthly performance
- Ability to Budget
- Required knowledge & experience
- Additional important requirements
- Sound knowledge of Parts and Inventory management
- Sound knowledge of Volvo Product range and associated value-added services
- Proficient in IT systems
- Strong IT literacy (MS Office (particularly Excel) ) and a GDS/Kerridge style dealer system awareness
- Transport Industry legislation and Marketplace awareness (including customers and competitors)
24
At our Site Sydney National Parts Manager Resume Examples & Samples
- Develop, deploy, and manage the annual Earthmoving Parts Distribution functional Plan
- Coach, guide and train management and employees
- Assisting with the identification of and securing additional parts sales opportunities
- Monitoring the effectiveness of parts processes and distribution nationally
- Developing required reports and correspondence
- Maintenance of accurate records and files
- Establishing and maintaining good relations with external customers
- Logistics and stock control
- Budgeting and meeting sales targets on a state and national level
25
Parts Manager Resume Examples & Samples
- Establish inventory controls, levels and balances them for maximum turnover
- Establish policies and procedures to maximize inventory security and minimize loss
- Build loyal clientele, foster good relationships with customers
- Set and obtain sales and profit objectives
- Prepare and administer the annual operating budget
- Complete commission for parts counter sales staff
- Centralize purchasing
- Assist in collecting past due accounts
- Review purchase order claims and contracts for conformance to company policy
- Two years' parts inventory experience in a dealership environment
26
Parts Manager Resume Examples & Samples
- Trouble shooting and reporting system issues
- 5+ years of AP Management experience (teams of 30 employees or more); or equivalent combination of education and experience
- Strong general ledger and accounts payable skills. Must be computer literate and spreadsheet proficient
- P2P automated invoice processing experience
- SAP preferred
- Six Sigma preferred
- Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier
27
Parts Manager Resume Examples & Samples
- Hires, trains, motivates, counsels, and monitors the performance of all parts department staff
- Prepares and administers an annual operating budget for the parts department
- Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public
- Establishes pricing parameters in each customer category that generate sufficient gross profit, produce a satisfactory profit while maintaining customer loyalty
- Establishes individual parts inventory levels and balances them for maximum turnover
- Ensures that parts inventory turns
- Monitors and adjusts inventory to minimize obsolescence
- Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory
- Supervises stock order procedures
- Sets and enforces a policy on the special ordering or parts
- Analyzes sales, expenses, and inventory monthly to maintain profit goals
- Develops and administers an aggressive wholesale parts program to produce profit
- Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers
- Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs
- Attends managers’ meetings
- Holds weekly department meetings
- Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness
- Provides technical assistance to parts department employees
- Monitors parts department employees' payroll records
- Coordinates a prompt, efficient, and timely flow of paperwork
- Directs shipping and receiving efforts to ensure timely processing
- Monitors daily reports such as DOE, DOC, and sales productivity
- Develops and utilizes a lost sales tracking report
- Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers
- Develops sales promotions
- Takes advantage of all manufacturers' inventory co-op advertising
- Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction
- Handles customer complaints immediately and according to the dealership's guidelines
- Ensures that all dealership purchases are properly accounted for before payment is made
- Assists in the collection of past-due accounts
- Supervises custodians to ensure that work area is kept clean
- Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know
- Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales
- High school diploma or the equivalent
- Ability to read and comprehend instructions and information
- Experience in an automotive parts department
- Excellent communication and managerial skills
- Some sales experience
- Will be trained on the dealership’s computer system
- Ability to operate the department profitably within dealership guidelines
- Professional personal appearance
28
Parts Manager Resume Examples & Samples
- Provide technical service to vehicles and equipment
- Perform general and detailed repair of all trucks, engines and components
- Overhaul gas or diesel engines
- Install injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, change or recharge batteries, and replace transmissions and other parts
- Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
- Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments as needed
- Lubricate moving parts and drive repaired vehicle to verify conformance to specifications
- Tag all warranty parts and returns to warranty clerk
- Attend training classes and keep abreast of factory technical bulletins
- Develop and maintain positive relationships with customers to increase overall customer satisfaction
- 9 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility
29
Parts Manager Resume Examples & Samples
- 10+ years minimum of experience in engineering, manufacturing or product support
- Demonstrated ability to manage technical and schedule risks and to identify cost reduction opportunities
- Demonstrated familiarity with parts, suppliers, and all aspects of parts obsolescence
- Ability to obtain a DoD Security Clearance
- Experience with counterfeit part mitigation, including working with Non-franchise distributors
- Six Sigma Green Belt or above
- Existing DoD Security Clearance
- Bachelor’s Degree in Engineering with a technical discipline
- Master’s Degree in Engineering with a technical discipline
30
Assistant Parts Manager Resume Examples & Samples
- Assist with establishing the forecast goals and objectives for the department and strive to meet them
- Hire, train, motivate, counsel, and monitor the performance of all parts department staff
- Direct and schedule the activities of all parts department employees
- Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation
- Monitor parts department employees' payroll records
- Handle customer complaints immediately and according to the dealership's guidelines
31
Kubota Parts Manager Resume Examples & Samples
- Working with customers and mechanics to fill parts requirements
- Preparing invoices for all customer parts sales and parts needed for customer repairs
- Maintaining stock levels and receiving and shipping parts
- Working with Kubota Corp. to fill the customer’s parts requirements in order to obtain maximum customer satisfaction
- Maintain a neat and clean appearance in the customer parts area and in the dealer showroom
- Produces weekly stock order and maintains a working relationship with local add on suppliers
- Works directly with the Service Manager to schedule customer units for repair and service
- Prepares information for the Parts Manager on parts which may be required for inventory
- Maintains a working knowledge of in-house dealer management system and a working knowledge of Kubota parts and resource system
- Maintain cash and credit receipts and works directly with Store Manager to record all sales transactions
- Performs other duties as assigned by supervisor
- One year automotive parts experience, or the equivalent with a similar product line
- Prefer experience dealing with the public in sales/service capacity
- Ability to lift 50 pounds
- Excellent computer skills preferred
- Parts sales experience is preferred, but willing to train the right person!
- Must have computer proficiency
- Team oriented, flexible and focused on maintaining a high level of customer service
- Automotive, truck, tractor, motorcycle, ATV, outdoor power equipment parts or similar parts experience a plus
- Experience with manufacturer based parts systems and or dealer management systems
32
Assistant Parts Manager Resume Examples & Samples
- Direct the daily operation of the Parts Department
- Oversee daily parts inventory ordering
- Work with the Service Department to ensure a timely turn-around of parts needed for internal jobs
- Interact with Service Department, Body Shop, Sales and Pre-owned to ensure efficiency within the dealership
- Assist in optimizing inventory levels, turnover rate, returns & obsolescence
- Understand and use new systems or processes implemented by Mercedes-Benz USA, LLC or the dealership
- Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA, etc
- Perform multiple tasks simultaneously
- Prioritize work to ensure that deadlines are met
- Three years experience in an automotive Parts Department
- Sales experience preferred
- Proficient knowledge of the dealership's computer systems
- Must be a team player with impeccable honesty and integrity
- Assist in operating the department profitably within the dealership guidelines
- Maintain a high level of professional personal appearance and conduct
33
Components Engineering Parts Manager Resume Examples & Samples
- Minimum six years of experience in engineering, manufacturing or product support
- Demonstrated ability to manage technical and schedule risks and to identify cost reduction opportunities
- At least two or more years experience managing components, component failure modes, MIL specs and MIL Standards, project management and parts management
- Demonstrated familiarity with parts, suppliers, and parts all aspects of parts obsolescence
- Working knowledge of Microsoft Office products (Word, Excel, and Powerpoint)
- Have proficient hands on computer skills
- Experience with counterfeit part mitigation
- Experience working with Non-franchise distributors
- Bachelors Degree in Electrical or Mechanical Engineering, or related technical field
34
District Parts Manager Resume Examples & Samples
- Drive sales growth through aggressive dealer visits promoting heavy-duty and medium-duty part sales, programs, systems and marketing plans
- Develop a close working relationship with dealer department heads to accomplish parts sales goals and dealer program participation as well as network consistency
- Work with Dealer Principal and dealer management to serve as consultant to dealers' parts business growth and departmental profitability
- Train dealer personnel on key initiatives and programs and systems
- Assist dealer personnel in identifying and developing key accounts
- Act as liaison between dealer, PACCAR Parts Division and other PACCAR Divisions in resolving heavy-duty and medium-duty parts issues as needed
- 65% travel required
- Four-year college degree in business or related field required
- Previous sales experience preferably within the heavy duty truck industry
- Thorough knowledge of heavy-duty product, parts marketing and operations gained through three or more years of industry related experience preferred
- Excellent organizational and communication skills as well as ability to multi-task
- Demonstrated ability to influence outcomes to achieve results; Proven results at exceeding sales targets and related goals
- Strong PC skills proficient in Microsoft Excel, Word and Power Point
- Bi-lingual skills a plus
35
Parts Manager Resume Examples & Samples
- Understand and manage the various key indices within the department as they relate to the plans of the Store and Company initiatives to meet or exceed financial goals, i.e.: variance to sales plan, gross margin dollars, gross margin percentages, outside purchases, parts obsolescence, etc
- Responsible for developing and maintaining positive and professional relationships with manufacture partners
- Responsible for knowing the specific SSA customer base and the product base which will be the source for revenue generation for the Store
- Responsible for ensuring that parts counter staff are effectively facilitating the point of sale process, keeping customer service levels at a very high level. This would include the development of selling skills through on the job training
- Responsible for handling customer parts inquiries including resolving customer complaints/issues
- Responsible for all aspects of marketing and merchandising of the parts department to maximize the revenues of the department. Such as developing sales plans in accordance to market opportunity, Store and Company initiatives
- Responsible for purchasing of all parts, negotiating for best price and terms which are in line with Store and Company goals
- Recruit, hire, and maintain an effective workforce for the parts department
- Responsible for customer satisfaction for all parts encounters with customers
- Responsible for effective parts inventory management which includes overseeing all parts ordering, stocking, and returns to ensure that we have the right parts inventory to meet our customers’ needs and maximize our profitability
- Ensure a safe work environment and ensure that all department employees understand and follow all safety policies and procedures
- Work with the Field Marketers, Service Manager, and the Store Manager to ensure that the Store runs efficiently and effectively and that we are “delighting” the customer
- Responsible for the upkeep and overall appearance of the parts department
- Responsible for all administrative work associated with the parts department including work orders and parts ordering and returns
- Responsible for overseeing the effective and efficient completion of all paperwork associated with the parts department
- Responsible for the ongoing training and development of all parts department employees
- And other duties as assigned by the Store Manager
- 5 or more years of work experience in related parts and operations
- Ability to effectively lead and manage people
- Effective at time management and multi-tasking
- Comprehensive understanding of internal and external business
- Ability to effectively and efficiently resolve employee and customer conflicts
- Demonstrated ability to operate in a fast-pace, changing environment
- Demonstrated strong negotiation and closing skills
- Keen attention to detail and a high level of initiative and ability to work independently
- Strong computer skills including good working knowledge of Microsoft Office
- Ability to travel up to 20% of the time
- Ability to handle and resolve frequent interpersonal conflict
- Exemplifies Titan Machinery's Core Values
36
EEE Parts Manager Resume Examples & Samples
- Accountable to internal customer for all topics on EEE-parts and printed circuits boards (PCB) related to electronics equipment
- Responsible for contributing to the EEE parts roadmap in order to prepare and anticipate future EEE usage
- Responsible for EEE selection management, demand management (on quality, on time, on cost) and usage support
- Responsible for technical /quality support to end-customer (internal or external) as well as to lower tier suppliers for sub-assembly procurements
- Part of project core team, as such responsible for EEE labour work package management
- Coordinating all EEE requirements
- Degree in engineering with knowledge of EEE parts and applications, or relevant industrial / manufacturing / engineering experience with vocational qualifications
- Proven experience in an engineering or project management role
- Knowledge and experience in the technology of EEE parts as well as the EEE space standardization systems (MIL, ESCC), necessary evaluations and qualifications
- Knowledge and appreciation of EEE specification systems and processes
- Awareness of health and safety, environment and COSHH desirable
- Customer-oriented way of thinking
- High attention to quality schedule and costs
- Excellent communication skills with an ability to interact at all levels with internal and external interfaces
37
Regional Service & Parts Manager Resume Examples & Samples
- Ensure the growth and profitability of the Service and Parts & Accessories business for the Region. Increase both the efficiency and capacity of the service and parts departments to facilitate both increased external pay and to increase the percentage of service and parts revenue as it relates to total store revenue
- Implement a proactive process to insure the achievement of Master/Ambassador Dealer at all locations within the Region
- Develop and Implement SSI processes to insure improvement
- Train service and parts staff on the importance of increasing FANS
- Utilize report data to address service issues and potential training needs
- Analyze and standardize operating and administrative procedures and increase efficiency, effectiveness, and productivity
- Analyze monthly service and parts department's financial statements and identify areas for improvement
- Manage Accounts Receivables by implementing a standardized payment procurement process
- Improve parts inventory maintenance by implementing consistent processes
- Provide assistance and coverage to stores during peak season or when understaffed
- Provide on-going training and development to the service staff and assist with training of new team members
- Interact with vendors on mechanical issues that require further examination
- May interact with customers depending on the nature of the problem to help resolve issues
- Partner with General Manager and HR Manager in recruiting and hiring service managers, parts managers, marine technicians, service writers/advisors and parts consultants
- Partner with Director of Operations and Director of Human Resources to determine pay plans for technicians, service writers, and service managers that drive optimal performance
- Travel to all dealership locations within Region to oversee Service and Parts & Accessories operations
- Embrace the company's mission statement and values and coach Team Members on their importance. Continually mentor Team Members in regards to the mission and values and set a positive example
- Build partnerships with vocational/technical schools to support and grow the technician apprentice program
38
Store Parts Manager Resume Examples & Samples
- Acts as first point of contact for Ride Share customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and services that allow the customer's car to run at peak efficiency; adheres to our Customer Care Process standards to meet customer expectations
- Responsible for the organization and productivity of the service business through work order and register transactions, including ensuring that customers receive thorough Ride Share vehicle inspections, and service and replacement part knowledge
- Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately
- Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions, and the ability to apply mathematical formulas to calculate commissions and discounts
39
Store Parts Manager Resume Examples & Samples
- Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering
- Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities
- Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives
- Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures
40
Parts Manager Resume Examples & Samples
- Wash and detail trucks
- Empty inside and outside trashcans
- Dispose of used engine fluids, filters, and air cleaners
- High school education or general education degree (GED)
- Commercial drivers' license and insurability
- Ability to use hand tools and air impact wrench
- Ability to use forklifts
41
Parts Manager Resume Examples & Samples
- Previous automobile dealership parts management experience
- Two years of automotive parts experience is required
- Ability to engage and motivate the team to achieve key goals
- Skilled in various computer programs. Microsoft Office Suite and ADP is a plus
- Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions
42
Parts Manager Resume Examples & Samples
- Ensure proper maintenance and repairs on all equipment
- Ensure shop meets OSHA standards * Assist in directing and managing the maintenance program
- Cost of maintaining tractors and trailers
- Cost of maintaining tires on tractors and trailers
- Ensuring on time service of equipment
- Assist in developing shop employees, through Knight’s mechanical development program and through additional trainings
- Maintain and preserve proper inventory management
- Create an environment that promotes high performing employees
- Knowledge of compliance with OSHA and DOT regulations
- Competitive and driven to succeed
- High initiative and high energy and high expectations
- Independent thinking and problem-solving skills
43
Parts Manager Resume Examples & Samples
- Analytical Reasoning - Applies basic research methodologies and statistical analysis to solve problems. Synthesizes and analyzes low to moderately complex data, information and evidence in order to draw meaningful conclusions
- Supply Chain Knowledge - Works in or with the Supply Chain functions and has knowledge of how the functions work to meet our end customer’s requirements
- Inventory Control And Management - Understand inventory control and management principals and how they impact the local and global supply chain. Understand how the inventory management principles and objectives must tie together to insure continuity in the supply chain
44
Field Parts Manager Resume Examples & Samples
- Education Required: Bachelor’s Degree in Business Administration or Marketing
- Experience Required: 2>5 years
- Previous field experience
- Aftermarket knowledge
- Good understanding of dealer system
- Good communication skills both verbal and written
- Travel Required: > 50%
45
Store Parts Manager Resume Examples & Samples
- Develop and maintain commercial customer accounts. Maintain relationship with the Commercial Account Manager (CAM) to partner on outside sales support needs. Track sales trends by monitoring KPI's and evaluating various financial reports
- Manage the effective operation of the parts area in order to exceed expected sales goals of hard parts within retail and commercial. Strictly adhere to inventory control programs, in-stock standards, reduction in "outside" parts purchases through secondary vendors, and proper ordering and returning of "special order" merchandise
- Completion of a two-year college, technical program, or one to three (1-3) years of commercial and/or retail industry experience and a minimum of one (1) year supervisory experience
46
District Parts Manager Resume Examples & Samples
- Drive sales growth through aggressive dealer and customer visits in coordination with District Parts Managers, promoting part sales, programs, systems and marketing plans for the bus and public sector market segments
- Develop a close working relationship with dealer parts and service teams to accomplish parts sales goals and dealer program participation goals while maintaining network consistency
- Work with Dealer Principal and dealer management to serve as consultant to dealers' parts and service business growth/profitability
- Train dealer personnel on key initiatives, programs and systems
- Act as liaison between dealer, PACCAR Parts Division and other PACCAR Divisions in resolving issues related to bus and public sector market segments, as needed in close coordination with PACCAR Parts field teams
47
Collision Parts Manager Resume Examples & Samples
- Manage existing Collision Parts team in providing needed information to body shops including invoicing, parts ordering, tesla parts support, and basic parts trouble shooting
- Develop processes for all areas of parts execution as it pertains to body shops and fulfilling their needs both locally and in the field
- Collaborate with NPI and service parts teams to educate body shops on part supersessions, and allocation of appropriate parts knowledge to ensure accurate ordering
- Work with local PDC teams to ensure correct parts are being delivered to Body Shops on time via process improvements and development of current collision parts team as they relate to the local PDC
48
Parts Manager Resume Examples & Samples
- Valid Driver’s License, with less than 2 points
- 4- 10 years of professional experience in an automotive parts role or equivalent combination of education and experience
- Experience with Reynolds and Reynolds and/or ADP/CDK
- Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of customers or employees of the organization
- Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages etc
- Ability to define, research and solve problems
- High level of initiative and ability to work in a team
- Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills
49
Assistant Parts Manager Resume Examples & Samples
- Knowledge of Automotive Retail Industry
- Demonstration of Product Knowledge
- Periodic reviews of all pricing in parts
- Develop and Issues stocktaking instructions for annual or cyclical stock-taking activities
- Produce & review variance reports and identify if within tolerance levels
50
Parts Manager Resume Examples & Samples
- Focus on Customer Needs - In depth knowledge of key Cummins customers. Knowledge would include business strategies, organizational structures, geographic footprints, financial results, internal processes, and primary needs for effective segmentation. Anticipates and takes action to meet customer needs
- Sales Calls - Able to formulate sales call plans, conduct calls according to plans, gather information to strengthen the sales position and progress through the sales process. Utilizes appointment and customer contact management software
- Manage Customer Relationships - Develops rapport, builds trust, and creates value in relationships with customers and channel partners
- Manage Customer Disagreements - Manages customer conflicts and disagreements through collaborative resolution
- Sales Negotiation - Able to identify negotiating tactics used by customers and how to manage them. Familiar with Customer Market Profitability tools that can be utilized during negotiations
- Product Knowledge - Business-specific knowledge of what Cummins is trying to sell (features, benefits, applications, etc.). Knowledge of products and product lines. Able to represent the features and benefits to sell the products
- Account Planning - Able to identify support needs or service improvement needs of a customer. Can write goal statements that are specific, measurable, actionable, realistic and time based. Able to execute a strategy
- Channel Awareness - Ability to identify needs of global channel partners to support customers more effectively. Understands the paths to market for Cummins products and communicates to and influences appropriately those within the channel that impact the customer relationship in order to support needs of customers
- Sales reporting and forecasting - Able to accurately report actual and project future sales and margin results by a relevant segmentation (i.e. product line, territory, customer or market segment)
- Financial Understanding - Ability to collect, analyze, and interpret data from financial systems, as well as the ability to execute a business case. Knowledge of the leverage pricing has on financial results. Familiar with tax and duty structures
- Significant level of relevant work experience required. Experience as a sales representative and other sales support function desirable. Experience in strategy, management/budget holding, product, technical roles beneficial. Significant travel may be required
51
Parts Manager Resume Examples & Samples
- Responsible for placing emergency parts orders to ensure customer satisfaction
- Responsible for reviewing stock orders created by Parts Inventory Manager
- Work with the Equipment Sales Consultants, Service Manager, and the Area Product Support Manager to ensure that the Store runs efficiently and effectively and that we are exceeding customer expectations on a continuous basis
- And other duties as assigned by the Region Parts and Service Manager
- Exemplifies Titan Machinery’s Core Values
52
Parts Manager Resume Examples & Samples
- 5 to 7 years experience in inventory management, aircraft maintenance and repair parts
- Working knowledge of applicable safety, OSHA, Hazardous Materials, and FAA regulations
- Familiar with aircraft manufacturers’ technical manuals and data
53
Parts Manager Resume Examples & Samples
- Manage a team of 4-5 parts coordinators to achieve monthly and yearly budget numbers
- Assist AR Department in the timely collection of payment from customers
- Initiates purchase orders and amendments for parts, stock items, shop supplies; close coordination with the Service Department to assure timely execution of product and services sourcing activities. Data entry of all purchase orders
- Assist customers by researching and sourcing parts required for customer, internal and warranty work orders
- Verify incoming freight with shipping documents and purchase orders
- Compile records and reports by retrieving data from the computer system
- Help coordinate the activities for yearly physical inventory
- Insure purchase orders and parts invoices are properly input into the computer. Check and reconcile Open Document report weekly
- Process and reconcile PO pricing corrections
- Assist other departments when necessary
- Interfaces with all departments and resolves problems and issues with purchase items
- Participate in training and learning about new or existing procedures, safety and equipment specifications
- Performs other duties and projects as assigned and required
- 3-5 years of previous management experience preferred
- 3-5 years experience in parts (purchasing, shipping and receiving and inventory control) in a related industry
- Have computer background using current MS software packages with keyboarding and use of database systems (ie. Oracle, SAP preferred)
- Have knowledge and experience reading and interpreting parts books and manuals
- Bachelor’s Degree in Business or equivalent work experience
- Mechanical and hydraulic experience and aptitude desirable
- Detail oriented; organized, accurate and thorough
- Strong mathematical skills; ability to add, subtract, multiply, and divide
- Excellent interpersonal and communication skills, both written and verbal (including phone skills)
- Ability to meet deadlines and multitask
- Ability to work effectively in a fast paced environment
- Commitment to company values
- Effectively interact with others; upper management, subordinates, peers and industry contacts
54
Service Parts Manager Resume Examples & Samples
- Collaborating with commercial leadership and global marketing to develop the regional selling strategy of accessory
- Develop interactive relationships and work closely with sales leadership team to support accessories product sales
- Actively manage and develop service parts product team. Attract and retain world-class marketing and product talent
- Develop tele-sales selling strategy and provide product solution to match different customer needs and competitive situation to help sales win parts contract
- Ensure front line sales force as the training materials and tools required for successful execution of growth objectives
- Create and drive service parts market strategy. Develop and manage processes and programs to increase customer awareness, preference and purchase intent
- Provide key inputs into Growth Playbook and S2 planning, including forecasting and investment requirements
- 10+ years experience in Business Management or Sales / Marketing OR equivalent years of experience progressive leadership positions within the Healthcare industry with in-depth knowledge of healthcare market
- Minimum of 8 years in healthcare industry
- In-depth understanding about knowledge of clinical related products like medical equipment, complementary products related Radiation clinical, digital healthcare and so on
- Strong business acumen with ability to analyze financial needs accurately and establish budget effectively
- Proven leadership and ability to orchestrate resources and motivate teams. An inclusive leader who builds a connection to the workforce through personal involvement and trust
- Exceptional presentation skills; able to present ideas and communicate to customers and team in a way that produces understanding and impact
- Understanding of customer/marketplace and drivers that influence customer behavior. Talent for ensuring satisfied customers by providing value-added products and services
- Ability to resolve complex issues
- MBA or Master’s degree in Marketing
- Strong sales experience with significant track record
- Understanding of dealer channel and distribution management knowledge preferred
55
Fleet Parts Manager / Service Writer Resume Examples & Samples
- Open work requests immediately upon receipt and close requests upon completion of quality inspection
- Answer telephones for shop lines and schedule repair appointments
- Maintain vehicle information files
- Take road call information, communicate with Lead Technician, Shop Supervisor, or General Manager to dispatch mechanic or outside service
- Contact outside vendors to arrange mechanical repairs as needed
- Arrange pick-up of outside repairs
- File work, and maintain unit file information
- Stock all parts
- Conduct price and quality survey
- Provide counter service
- Maintain a clean and orderly parts room
- Ensure accuracy and reliability of data entered into computer
- Maintain files and records, providing reports as necessary
- Order special (non-stock) parts for repair orders, following order policies and procedures
- Manages the returns of cores and parts
- Monitor re-order levels and replenish inventory in order to maintain proper inventory levels
- Complete all other assigned duties
56
Parts Manager Resume Examples & Samples
- Oversee the parts department, retail and wholesale customers
- Detailed oriented and organized
- Experience with ADP or Reynolds is a plus
- Must have 3+ years as an Automotive Parts Manager
57
Parts Manager Resume Examples & Samples
- Ensure the business unit exceeds Business Plan objectives by continually delivering on parts sales targets and maintain maximum profitability for the Dealership
- Promote VGA's truck parts effectively via innovative market strategies
- Manage business unit inventory, storage, size and variance that achieves corporate targets
- Lead, develop and motivate a large team of parts personnel, ensuring high standards of service and customer satisfaction are always achieved
58
Parts Manager Resume Examples & Samples
- Checks prices and purchases all vehicle parts; prepares work orders and transmittals for management approval
- Maintains a complete inventory of parts
- Issues parts and documents use
- Builds and maintains relationships with parts vendors
- Supervises the work of the Parts Clerk
- Conducts periodic inventory audits
- Prepares and issues regular reports to management
- High school diploma or equivalent, such as GED, required
- 5 or more years of experience in the acquisition, disbursement, and inventory of vehicle parts and supplies
- 1 or more years of supervisory experience required
- Knowledge of the principals, methods, and procedures of fleet inventory
- Ability to identify and locate a variety of vehicle parts and supplies
- Knowledge of parts and tools needed to repair diesel equipment
- Basic knowledge of Microsoft Office Suite, inventory management systems, and standard office machines
59
National Parts Manager Resume Examples & Samples
- Good understanding of the Commercial Vehicle Industry and the Commercial Aftermarket processes - Volvo , competition and their products, customer requirements, market trends etc
- Knowledge of Volvo Systems and Processes - Local and International, Parts Management
- Commercial Knowledge w.r.t Transport industry
- Knowledge on Various Industry Segments and transport applications and particularly Parts pricing and distribution
- Presentation and Communication Skills, Analytical Skills, Customer Orientation, Managerial skills, Negotiation skills, Supply chain management skills, Excel working skills etc
- BE (Mechanical / Automobile Engineering) with 8 -12 years of work experience in AM parts business
60
Parts Manager Service Resume Examples & Samples
- Forecast and budget monthly and annual parts sales, expenses, net profit, and EBIT goals
- Project inventory levels and mix, minimizing obsolescence that support sales forecast
- Leverage multiple data sources to provide timely customer solutions to part identification issues with both current and obsolete parts
- Maintain compliance with all applicable company, state and federal requirements
- Properly balance the inventory to current market demand and meet profit objectives
- Promote interdepartmental and factory relationships while supporting Area goals
- Maintain a controlled parts inventory, identify variances and implementing corrections
- Support development and maintenance of Oracle based inventory and order fulfillment software
- Direct, motivate a parts counter staff to achieve and exceed sales performance goals
- Develop and nurture 3rd party and supplier relationships while enhancing profitability
- Maintain parts cataloging systems made available by factory and vendors
61
Divisional Parts Manager Resume Examples & Samples
- Prepare, agree and implement sound business plan highlighting areas for improvement
- Understand the current competitive situation and create long term market opportunities whilst minimising potential threats
- Co-ordinate all parts & service departments in forecasting, reviewing, and revising business plans to show improvement and growth
- Establish and maintains regular contact with major parts customers and maximise customer satisfaction overall
- Maintain a division wide stock profile that ensures availability of popular parts to maximise on service department sell up opportunities
62
Spare Parts Manager Resume Examples & Samples
- Manage customer relationship before, during and after sales
- Design of the price policy
- Follow economic performance of the dept
- Responsible of the budget
- Monthly reporting (figures, actions, decision,…)
- Beware of customer sales conditions
- Respect and follow ABB rules and procedures
- Define spare parts list for customer installation
- Manage spare parts stock (internal and external)
63
Parts Manager Resume Examples & Samples
- Ensure that all employees follow their assigned work schedules and adhere to the absenteeism, reporting and tardiness policy
- Hires, trains, motivates, counsels and monitors the performance of all parts department staff
- Meet and assist the customer in a courteous and professional manner providing them with the information they need
- Ensure that incoming inventory is stocked in the correct location
- Maintain a balanced inventory consistent with the requirements of the defined areas
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Enforce safety requirements
- Three or more year’s related experience in an automotive parts management position preferred
- Two or more years of sales experience preferred
64
Integrated Business Solutions Parts Manager Resume Examples & Samples
- Enjoy representing a dynamic and respected brand along with going out of your way to provide tremendous customer service!
- Are driven by above and beyond customer satisfaction
- Have a background in automotive aftermarket, dealerships, parts, or the heavy equipment industry
- Love building and sustaining relationships with your team and outside vendors
- Enjoy coming up with better processes and being looked at for the go to person for answers to customer’s questions
- Have experience in logistics, cataloging, point of sale systems
65
Parts Manager Resume Examples & Samples
- Oversee the parts department, technicians, service advisors, retail and wholesale customers
- Work with the service manager to ensure a timely turnaround of parts needed for internal jobs
- Continue to maintain McDavid's value, quality, and integrity
66
Parts Manager Resume Examples & Samples
- Ensure safety policies and procedures are followed in the storeroom and shop
- Review daily work product with Warranty Manager and Parts Clerk, ensuring compliance with all SOP's
- Track and analyze parts usage and inventory stocking levels
- Take necessary action to remedy any deficiencies
- Meet with Director of Maintenance and Maintenance staff daily on parts issues including no stock holds, fleet failures, long lead time parts and other issues as they arise
- Ensure all parts tracking and PO information is up-to-date and accurate at all times
- Ensure all administrative tasks are handled as they relate to RTA and other parts software as required
- Communicate with OEM on problems identified with parts
- Ensure needed parts and inventory levels are maintained at efficient and optimum levels
- Manage min/max inventory program. Adjust based on seasonal needs, fleet trends, campaigns and vendor availability with Director of Maintenance's approval
- Ensure inventory valuations are maintained at an approved level
- Proper management of Maintenance department financials related to parts and purchase orders (utilizing MV's Purchase Order and WebNow software programs)
- Conduct performance evaluations for subordinate staff
- Provide support to the Director of Maintenance as assigned
- Assume an additional role of Technology Champion as detailed by Maintenance Director
67
Parts Manager Resume Examples & Samples
- This position is responsible for maintaining parts inventory, coordinating with customers to schedule maintenance and processing purchase orders and debit memos
- This position will also assist in scheduling shop workload
- Additional duties are required on an as needed basis by supervisor
68
Parts Manager / Nalley VW Resume Examples & Samples
- Manage the parts inventory and track expenses
- Resolving customer complaints
- Must have 3+ years as an Automotive Parts Employee
69
Parts Manager, Autonation Resume Examples & Samples
- Forecast goals and objectives for the department and facilitate their attainment
- Ensure parts and accessories are available for resale
- Understanding of the Aftermarket and LKQ parts supply source
- Generate gross profit in the Parts Department through the sale of parts and accessories
- Provide for harmony and teamwork with all other departments
- Ability to create and support parts process to reduce the lead time for Recon production
- Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs
- Establish and maintain purchasing policies including purchase orders, inventory guide figures, order codes, etc
- Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales
- Establish and maintain programs designed to train, develop and motivate department associates
- Provide technical assistance to parts department associates
- Monitor parts department associates’ payroll records
- Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction
- Monitor and adjust inventory to minimize obsolescence
- Provide for and facilitate the recruiting, selection, on boarding and training of associates; planning/scheduling/assigning, monitoring and appraising job results and associate performance; and the coaching, counseling and disciplining of associates so as to develop and retain a qualified workforce
- Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers
- Adheres to all company policies, procedures and safety standards
- Must meet company’s requirements for employment
- Two years experience as a Parts Manager at an automobile dealership or wholesale parts department
