Specialist Parts Resume Samples
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Specialist Parts Resume Samples
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MO
M Oberbrunner
Mariam
Oberbrunner
97920 Jesse Villages
Houston
TX
+1 (555) 979 9057
97920 Jesse Villages
Houston
TX
Phone
p
+1 (555) 979 9057
Experience
Experience
Dallas, TX
Parts Procurement Specialist
Dallas, TX
Abbott Inc
Dallas, TX
Parts Procurement Specialist
- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
- Inventory management
- Dealer inventory management
- Parts inventory management for all products range
- Provides technical support for FieldCom to technicians
- Communicates with both internal and external customers regarding the status of parts orders using the telephone and email
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures
Philadelphia, PA
CPI Parts Product Specialist
Philadelphia, PA
Halvorson-Bechtelar
Philadelphia, PA
CPI Parts Product Specialist
- Willing to work in US & Europe shift timing
- Provide direction to product groups on Inventory Management processes in order to release CPI programs effectively
- Work with process partners to resolve issues related to engineering releases, supplier capacity, receiving, records accuracy and expediting material from suppliers
- Position is responsible to achieve corporate CPI parts readiness and inventory management objectives relative to service performance and inventory turns through analyzing of Parts Inventory Management Reports and discussions with internal customers, plants and profit centers
- To manage various processes related to CPI projects released by worldwide product groups to address quality related issues in the field
- Investigates inventory management problems encountered, determines causes, identifies possible solutions, discusses with management and implements approved solutions
- Knowledge of Caterpillar product structure and organization of Caterpillar parts information and technical information databases
present
Houston, TX
Fleet Parts Bid Specialist
Houston, TX
Von-Runolfsdottir
present
Houston, TX
Fleet Parts Bid Specialist
present
- Work on multiple proposals at the same time and communicate the progress of proposals to management throughout the process
- Utilize existing proposal tracking format or developed enhanced and approved formats to carry out and track schedule milestones
- Support the sales team in coordinating and providing necessary information for handling opportunities through timely and complete response to RFI / RFPs
- Obtain thorough working knowledge of Onvia, Bidsync and other related bid search tools
- Background in proposals, writing, editing, marketing, or related field
- Keep document library updated with latest proposal content
- Manage virtual bid teams and inputs from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, and finance, commercial, legal and delivery
Education
Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Loyola Marymount University
Bachelor’s Degree in Engineering
Skills
Skills
- Ability to work in a disciplined manner and capable of following established procedures, practices to comply with local, state and federal regulations
- Excellent writing and editing skills including excellent grammar and punctuation skills with high attention to details and proven ability to produce quality, written, print ready materials
- Excellent organization skills, as well as analytical, deductive reasoning, and critical thinking skills including demonstrated ability to understand and use database query/search tools
- Ability to assemble proposal binders and other materials, pack boxes with those materials, and lift and transport boxes in excess of 10 lbs. to shipping location
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to meet tight deadlines while managing multiple tasks and projects with little supervision
- Demonstrated knowledge of contents and layout of typical competitive proposal or standard project management best practice
15 Specialist Parts resume templates
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1
Commodity Specialist Raw Materials & Turned Parts Resume Examples & Samples
- Responsible for managing the Commodity in the sourcing, supplier selection and relationship building with key suppliers to leverage Eaton’s purchases, reduce cost and improve supplier performance with the support of global and regional procurement organizations
- Develop, align and deploy effective direct material commodity management across Hydraulics group in the EMEA region with responsibility to positively impact associated annual commodity spend
- Monitor market evolution; perform market intelligence research including global sourcing opportunities and currency fluctuations as well as future trends both technical and environmental
- Leverage Eaton Hydraulics' spend and optimize Supply processes in order to achieve year over year cost out requirements, and improve supplier performance (delivery, quality and payment) throughout the supply chain
- Classify supplier into “Strategic”, “Preferred”, “Approved”, “Tactical “ and coordinate execution of plants to convert spend to either “Strategic” or “Preferred” supply base
- Supply chain management, engineering or business degree preferred
- Min 3-5 years’ experience with significant direct experience in procurement, supply and spend management, in commodity strategies and driving year over year cost-out
- Knowledge of global sourcing, material planning & replenishment models, international & domestic transportation, global trade regulations
- Ability to understand the business needs, technical and functional requirements at plant and regional level
- Knowledge of cost drivers – Understanding of market conditions
- Possesses knowledge of Industry trends and risks, incl. regulatory environment
- Professional functional experiences in following areas: needs / specifications gathering, bidding, negotiation, supplier recommendation & selection, transition planning, program deployment, supplier management incl supplier relationship and supplier performance management
- Ability to develop and negotiate effective commercial contracts on behalf of Eaton
- Understands international Trade Management implication, incl tax, duty and customs tariff implications
- Must be able to effectively communicate to a diverse group of stakeholders including senior management, operations and supply chain management
- Results oriented. Must demonstrate a bias for action and implementation
2
Parts Procurement Specialist Resume Examples & Samples
- Responsible for processing all parts orders
- Enters, updates and retrieves information from a various computer systems
- Expedites priority part shipments and follows up with supplier to verify delivery
3
Parts Program Sales Specialist Resume Examples & Samples
- Assist with development and implementation of the US strategic plan to develop and grow the Parts Fingerprint Service offering
- Utilize, enhance, and maintain standardized marketing material and delivery templates to support the Parts Fingerprint Service
- Provide Parts Fingerprint sales support to position, capture, and deliver this new service
- Utilize ServIS to mine and prioritize opportunities within the installed base to meet established targets
- Assist with sales pursuits for the Parts Fingerprint Service and recommendation capture activity via SalesForce
- Leverage ServicePRO to configure customer sites and provide recommended spares, gap analysis, and Parts Fingerprint reports
- Support development and delivery of ServicePRO configuration training to US ABB Field Service Engineers
- Act as project manager for the US Parts Fingerprint Service delivery pipeline to ensure timely completion of projects and outstanding customer experience
- Monitor the quality, reliability, delivery, and revenue KPI’s to ensure continuous improvement of the Parts Fingerprint Service offering
- Provide constructive feedback to the Global Services team for ways to optimize ServicePRO for efficient delivery of the Parts
- Fingerprint Service offering
- Establish and maintain Microsoft OneDrive to maintain all documentation, project management, & KPI’s for the Parts Fingerprint Service offering
- Bachelor’s degree and 8 years of experience in sales, customer service, marketing, business development, project management, or field service related activities
- Bachelor’s Degree in Engineering and 10 years of experience in technical field service, business development, project management, or sales
- Very fluent with ABB ServicePRO and intermediate/advanced in Microsoft Office (Word, Excel, PowerPoint)
- Strong technical background with ABB QCS and/or DCS systems experience
- Results oriented with strong verbal and written communication skills and a solid reputation for being a team player
- Must be entrepreneurial, a self-starter, and comfortable in a highly collaborative environment
- Willingness to travel 80% overnight travel is to be expected
4
Parts Order Desk Specialist Resume Examples & Samples
- Quote parts availability/order status to dealers and Volvo personnel
- Support dealer parts sales orders from receipt through to destination as requested
- Coordinate purchase orders with appropriate Volvo warehouse, resolving any issues through to shipment
- Handle all order related questions from dealers and Volvo personnel
- Redirect non-order related customer concerns to appropriate internal personnel
- Research and report on order related projects and programs
- Assist with the training of new employees
- Liaise with customs brokers and freight carriers for importation of Volvo parts
- Perform other duties as needed
- Proficient skills required in the following areas: problem solving and analysis, interpersonal, verbal and written communication, organization and leadership
- Must be proficient in the use of personal computer, including skills in the following software programs: Excel, Word, Powerpoint, Outlook and the Internet. Knowledge of SAP beneficial
- Two-year college degree (or equivalent) in a relevant field required
- Extensive industry experience and knowledge may be considered in lieu of degree requirements in exceptional circumstances
5
CPI Parts Product Specialist Resume Examples & Samples
- To manage various processes related to CPI projects released by worldwide product groups to address quality related issues in the field
- Provide direction to product groups on Inventory Management processes in order to release CPI programs effectively
- Work with process partners to resolve issues related to engineering releases, supplier capacity, receiving, records accuracy and expediting material from suppliers
- Position is responsible to ensure that minimum stock levels are in place that meet corporate CPI release criteria
- Position is responsible to achieve corporate CPI parts readiness and inventory management objectives relative to service performance and inventory turns through analyzing of Parts Inventory Management Reports and discussions with internal customers, plants and profit centers
- Ensures CPI programs are implemented in alignment with the respective Global Product Groups
- Investigates inventory management problems encountered, determines causes, identifies possible solutions, discusses with management and implements approved solutions
- Provides support to the work group with the placement of procurement order schedules, translating expected demand into schedules, understanding facility stocking and distribution concepts
- Maintains a thorough working knowledge of parts distribution systems changes and enhancements including the mechanized authorization system, Morton releasing system, source of supply mechanical routines etc along with the ability to answer questions relating to these systems
- Requires recent in depth experience in CPI Parts Inventory Management (2-3 yrs) with a thorough background in Inventory Management Tool (IMT), Parts Visibility Tool (PVT), Publications Development Tool (PDT), MyCPI, EDS (Engineering Drawing System), Cat Systems (Lognet, Antares, PARS, World Source and User, SPM and Schedule board), parts distribution and inventory management systems
- Possess a general product knowledge, familiarity with parts inventory procedures, practices and policies
- Deep understanding of expediting, receiving, records accuracy, parts distribution and inventory management practices
- Ability to mentor work group on day-to-day basis
- Highly developed organizational skills with demonstrated ability to multitask
- Proficient in Excel, Microsoft Word, Power Point and other computer software
- Knowledge of Caterpillar product structure and organization of Caterpillar parts information and technical information databases
- Ability to read and understand engineering documents and prints
- APICS CPIM or CSPC National Certification
- Bachelor’s degree in Engineering / Maths / Science / Commerce
- Must be willing to work in US shift timing to have enough overlap with Morton team
- Strong customer focus and ability to work effectively with a wide variety of people
- APICS CPIM or CSCP National Certification
6
Purchased Parts Quality Specialist Resume Examples & Samples
- Coordinate, support, and monitor the commodities Interior, Exterior, Metal, Power Train and Electrical so they can technically evaluate the offers of suppliers according to timetable that is established in the processes Forward Sourcing and Global Sourcing. (QTR, Supplier Audits etc.)
- Project Steering. Evaluate and steer new Project, gather needed quality information and track status of Projects
- Designing documents, reports, guidelines and quality standards
- Part number analysis, in order to know the process and material of each part, using drawings and norms
- Evaluate the Global Quality of potential suppliers to the technical specifications of the new product focusing on their process capacity and in their development in the series production
- Assure the communication between the Quality technical staff (auditors and specialists) and the Suppliers for the process of ‘quoting on new projects’. Maintain confidentiality in the technical and economic information in the process of nomination of new projects
- After each nomination meeting, prepare the weekly report to Group Quality. As required, argue and defend the agreed positions
- Report weekly to Chattanooga about supplier nominations, with the goal to have the project implemented until SOP
- Programming and allocation of tasks for auditors depending on the nominations and analyzing the potentials suppliers
- Participate in weekly CSC Meeting as QA Representative to ensure that Quality Ratings are part of the decision
- Evaluate and assign Q-Ratings based on Q-Capability, Q-Performance and QTR for all sourcing’s
- Monitor Supplier Escalation status, follow up with responsible Managers/SQE in CQ-P and communicate to Headquarters in WOB on regular basis
- 1-3 years of job related experience
- Presentation and computer skills
- Credibility and excellent teamwork abilities
- Excellent customer focus
- Capability to design, develop on process to assure process efficiency
- Understanding of VW Quality
- VW internal IT systems (TEVON, BeON, etc)
- Knowledge of the VW Group Systems and VW products
7
Parts Support Specialist / Technician Resume Examples & Samples
- Primary focus of this position is to support the business growth strategy through a broad range of technical knowledge not only of product, but also of parts processing through our many systems
- Create and maintain documentation (part setups) for Trane, American Standard, and Ameristar HVAC (heating, ventilation, and air conditioning) equipment
- Oversee the parts documentation process for all projects within the SBU and support cross-functional teams to provide part availability and to enable customers to order service parts through all business systems/channels
- Ensure that documentation and production projects meet established deadlines
- This role requires analytical, business, and technical skills to assess each project and determine what actions need to be taken to ensure the item master files are current and effective control is maintained over all controlled documents, records, and parts
- Work with engineers and product managers across North America
- Interface with individuals across all levels of the organization as a parts support subject matter expert
- Provide guidance to other employees/cross-function teams regarding good parts support practices
- May oversee cross-function projects regarding parts processes and procedures
- Oversee the change request (CR) process
- Associate degree required, preferably in a technical discipline. However, experience within HVAC SBU (preferably engineering) may be considered in lieu of a degree
- Experience and knowledge of HVAC SBU business systems, including but not limited to Oracle11i, Oracle12 and Windchill Blue
- Strong organization and planning and execution skills required, with an attention to detail orientation
- Excellent listening, verbal, and written communication skills required
- Ability to effectively interact with cross-functional disciplines and within team settings
- Positive attitude, sound judgment & decision-making skills, and must be a collaborative team player
- Demonstrated fact-based approach to solving issues & challenges
- Ability to work independently to make strategic decisions in a team environment
8
Parts / Customer Fulfillment Specialist Resume Examples & Samples
- Primary contact for GE personnel (Sales, CSL/CFM , HQ, facilities) for ITR issues relating to total Order Processing incl. cash collection activities
- Responsible for total ownership of ITR documents with regards to accuracy, clarity, quality, and timeliness
- Must strive to meet all customer requested dates, reduce processing cycles and keep backlog orders to a min
- Provide factory/sourcing commitments with regard to short cycle demands and documentation to Customers and GE representatives
- Understand all Customer Special requirements
- Manage and administer all fulfilment related exporting activities including documents creation, customs classification, shipment tracking, and sales recognition and all necessary document archiving function
- College or university degree
- At least 2 years work experience in the Customer Service
- Ability to perform in a team environment
- Relevant work experience in international trading, logistics, customs area
- Degree in economics, logistics or technical field
- Familiarity with the Energy Industry
- In depth knowledge of ICC Incoterms 2000/2010
- Other Language capability is an advantage
- Six Sigma trained and certified Green/Black Belt (only for GE EEs)
- Integrated Management Systems knowledge (pref. ORACLE)
- Prior experience in a global customer service position is preferred
9
Parts Procurement Specialist Resume Examples & Samples
- Parts Logistic monitoring system
- Parts inventory management for all products range
- Export process set up
- Dealer inventory management
- Support localization
- Logistic practices
- ERP or SAP system knowledge
- Basic finance knowledge related to logistic
- Import and export process and regulation
- Fluent in spoken and written English and Chinese. German language will be an advantage
- Proficient in Microsoft applications, particularly Excel, Access and PowerPoint
10
Parts Business Specialist Resume Examples & Samples
- Coordinate activities of Parts Division disciplines in support of bringing new products to the field
- Manage teams in implementing other cost reduction and service improvement projects
- Ensure all Parts Division key milestones in the new product development process are achieved and documented in the AMPIP process tool
- Coordinate engineering changes across all Parts Division departments and manage changeover processes
- Communicate service agenda requirements to the respective areas within the Parts Division
- Facilitate field fix to dealers through coordination with TSS, purchasing, procurement, and F&P
- Determine the Recommended Initial Stocking Quantities
- Define dealer stocking lists (RDSL) for New Product Introductions
- Oversee and lead the new product introductions through full production
- Work to mitigate project risks with the help of the multi-disciplinary team
- Develop and distribute reports to track progress of readiness for launch
- Work with all functional groups to identify needs and possible process improvements
- Coordinate all requirements for field resolution issues
- 3+ years of experience in project management, product development, purchasing, or sales of mobile industrial equipment, mobile agricultural equipment or aviation products
- Ability to read technical drawings such as schematics, blueprints, or Pro-E modeling
- Experience extracting data out of databases as well as deciphering it
- Ability to run pivot tables and VLOOKUPS in Microsoft Excel
- PMP, lean principles, or Six-Sigma certifications
- Dealer knowledge, and understanding inventory, repair solutions, and products
- Experience with Microsoft Project, SAP, Pro-E, or CAD
- Farm equipment, materials management, or applicable industry experience
11
Parts Order Specialist Resume Examples & Samples
- Communicate daily with internal and external customers to provide information and services relating to the pricing, availability, and order entry of replacement parts
- Report and track orders and credits
- Research obsolete and new machine records to locate part numbers that are not listed in the parts books or the computer system
- Enter in orders as required
- Document all corrections and/or additions relating to the replacement of parts. This person will be responsible for notifying the Parts Coordinator so that the parts books may be amended
- Train international and domestic distributors and field service personnel in the efficient use of the parts books and the Service Navigator
12
Parts Product Specialist Resume Examples & Samples
- Personal computer skills and experience in working with SAS, MS access, SPM, mainframes and various software packages are required
- 5-8 years of job-related experience in purchasing, quality, inventory management, NPI, operations, or customer services is typically required
- Good interpersonal skills, oral and written communications are required to develop a cooperative work relationship with all global process partners
- Strong customer focus and ability to work effectively with a wide variety of people, in a fast paced, time constrained environment
13
Spare Parts Cluster Development Specialist Resume Examples & Samples
- Implementation of department policies, goals, objectives, and procedures and support in their development as needed
- Assist in the development and implementation of business plans while ensuring to work within defined budget parameters
- Assists in the assessment of opportunities in cities for downstream industries to promote and build out the cluster program
- Analyzes cluster research data generated, assesses the impact of change on existing clusters and predicts potential changes based on findings
- Reviews legal and regulatory compliance changes, coordinates with the concerned parties and develops reports detailing the expected impact of the same on existing clusters
- Reviews technological changes opportunities at the cities within existing clusters, develop plans and initiatives and reports the same accordingly
- Provides the needed specialist insight towards the development action plans designed to facilitate identified challenges within existing clusters (such as Manpower shortages, technological changes)
- Proposes to superior’s potential stakeholders who can act to rectify deviations, identifies their roles and develops action plans for proposal accordingly
- Supervises, coordinates, and directs the needed teams to implement the needed detail work plans to accomplish functions operational objectives
- Oversees the implementation of operation plans, policies, procedures, and transition/migration plans
- When applicable, ensures subordinates and supervisors are well informed always
- Evaluates subordinates’ performance in a fair, transparent, and objective manner on a periodic basis
- Candidates must have Bachelor degree in Mechanical / Electrical Engineering
- 7+ years of experience in the field of cluster support and requirements
- Experience in the preparation of action plans designed to rectify observed challenges within industrial clusters
- Strong background in industries used as building blocks for Clusters (Petrochemical / Energy-intensive industries/Mining) Certification preferred
- Relevant computer proficiency, experience in using Microsoft office tools and/or any relevant software
14
Parts Process QA Specialist Resume Examples & Samples
- Supports quality control processing of sampling systems, procedures, and processes
- Recommends revision specifications when indicated
- Uses judgment and initiative to recognize inconsistencies or gaps in data or information and makes such known to team and seeks sources to clarify information
- Provide parts process QA support for division and laboratory conducting electronics parts and components testing
- Verify pre-test and post-test travelers for accuracy, completeness and testing
- Provide QA support in tabletop review and operation proofing of test procedures, operation procedures, and test fixture drawings
- Review documentation in iPDM for required test and the Configuration Review Board
- Process NCR and DR for necessary actions
- Support the division QFP team in other parts process quality assurance functions
- Must have demonstrated ability to obtain certifications required for position
- Experience with Microsoft Office Excel, Powerpoint, and Word tools
- Desired experience with iPDM software system
- Work requires handling of delicate parts in ESD environment
- Must be able to lift and carry up to 40 pounds for short distances, stop, bend, kneel, walk, have full dexterity, and correctable vision for inspections
15
Parts Washer Repair Specialist Resume Examples & Samples
- Prioritizes repairs based upon needs and demands
- Repairs broken, damaged or worn parts washing equipment
- Maintains parts inventories, tools and equipment
- Provides exceptional customer service
- Clean drivers’ license
- Solid computer skills with a proficiency in Windows based applications
- Ability to travel overnight as required
16
Fleet Parts Bid Specialist Resume Examples & Samples
- Assume ownership for assigned bid proposals to insure that all deliverables and milestones are met per internal direction and external proposal specifications up to and including final submission by required deadlines
- Work closely with the Manager of Government and Commercial Fleet Program manager to identify and chart appropriate course of action on all Bid, RFP, RFQ and RFI’s
- Document and Share all key information/learnings with all members of the FSO market and G.O. team
- Obtain thorough working knowledge of Onvia, Bidsync and other related bid search tools
- Review solicitation documents, provide summaries to market team members and identify tasks/requirements to determine the most effective response approach to insure a compliant response
- Collaborate with the Dealership, FAD, BOD, FCSD and FSO sales teams and subject matter experts to develop high quality, compliant proposals of varying complexity in response to RFPs/RFIs in the government market
- Utilize existing proposal tracking format or developed enhanced and approved formats to carry out and track schedule milestones
- Participate in solicitation management, strategy, and technical solution meetings as appropriate, providing solicitation and proposal process related expertise
- Use (and develop as needed) proposal content repository tools to apply the appropriate boilerplate content to answer solicitation questions and requirements
- Work with subject matter experts and other stakeholders to obtain responses and required reviews
- Edit proposals to ensure correct grammar, usage, syntax and punctuation to ensure it is easily comprehended by the reader. Ensure proposal contains appropriate formatting and that it follows all company standards
- Work on multiple proposals at the same time and communicate the progress of proposals to management throughout the process
- Keep document library updated with latest proposal content
- Manage virtual bid teams and inputs from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, and finance, commercial, legal and delivery
- Ensure timely status updates and delivery of compliant and commercially sound bids
- Understand and resolve complex technical, strategic and business issues
- Arrange all post bid reviews with customers, post contract award and requests for Evaluation results via written request to issuing activity or via Freedom of Information Act requests
- Support the sales team in coordinating and providing necessary information for handling opportunities through timely and complete response to RFI / RFPs
- Maintain, update and monitor all parts/service bids and proposals supported through the market team
- Promotion of Auto Parts and Service FSO tools at local trade shows
- Bachelor's degree in business, English, or writing or equivalent experience preferred
- Must be an excellent communicator, both verbally and in writing
- Must be comfortable working at a procurement official, CEO / Director Level (internal and external customer)
- Background in proposals, writing, editing, marketing, or related field
- Excellent communication, organization and interpersonal skills
- Strong proofreading skills and attention to detail
- Ability to comfortably manage multiple projects with competing demands for resources under tight deadlines
- Experience with Microsoft Office required
- Experience with requests for proposals (RFPs) or grant writing a definite plus
- Have full understanding of the competitive marketplace. Sound commercial understanding, P&L, and risk management skills
- Ability to work in a disciplined manner and capable of following established procedures, practices to comply with local, state and federal regulations
- Excellent writing and editing skills including excellent grammar and punctuation skills with high attention to details and proven ability to produce quality, written, print ready materials
- Excellent organization skills, as well as analytical, deductive reasoning, and critical thinking skills including demonstrated ability to understand and use database query/search tools
- Demonstrated knowledge of contents and layout of typical competitive proposal or standard project management best practice
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to meet tight deadlines while managing multiple tasks and projects with little supervision
- Ability to assemble proposal binders and other materials, pack boxes with those materials, and lift and transport boxes in excess of 10 lbs. to shipping location
17
Parts Pricing & Analysis Specialist Resume Examples & Samples
- Prepare and organize large amounts of data related to sales and profit opportunity; including specific part groups such as oil, vehicle maintenance costs, and competitive data collection
- The Group Parts Pricing and Project Specialist will review and analyze VWGoA’s pricing position and identify pricing adjustment opportunities
- This position will coordinate with the VW and Audi Pricing Specialist to coordinate strategy and price change implementation
- Prepare, present, and implement price adjustments for Common parts (parts which apply to both VW and Audi vehicles)
- 5-7 Years
- Experience managing databases and data mining
- Strong computer skills (Excel, Word, Power Point, Access)
- Experience with reporting tools such as Business Objects, SAP Business Explorer, Monarch Pro
- Familiarity with Automotive Parts Catalogs
- Pricing strategy experience / Automotive OEM experience
18
Dealer Services Specialist Parts Resume Examples & Samples
- Authorize and administer annual dealer returns including credit memo preparation, processing of return requests and issuance of semi-annual allowance notification. Process any special return requests
- Issue and approve credit memos
- Accept, process, and coordinate shipping of Governmental credit card orders
- Provide exceptional customer service thru Contact Management to provide accurate and timely dealer solutions
- Process miscellaneous returns including cores, vendor, freight, shortages and all marketing errors
- Issue and follow-up of dealer correspondence regarding missing and/or incorrect information on claims
- Bachelor’s degree preferred or 2 – 4 years industry/customer service experience
- Strong MS Office skills (Word, Excel, Access)
- Basic Accounting/Marketing Principles
- PDC Distribution logistics & flow
19
Parts Purchasing Specialist Resume Examples & Samples
- Reviews and supervises the disposition of all defective material received from suppliers
- Processes tooling withdrawals and receipts. Analyzes reorder report recommendations
- Processes expense and work order requisitions, procure expense supplies as required
- Relays materials requirements and negotiates prices
- Relates pertinent information and receipt documents
- Adds/updates dynamic system information on MAPICS, SAP, and TRIMAX
20
Parts & Services Sales Specialist Resume Examples & Samples
- Serves as primary customer contact for Aftermarket materials and services order administration for a portfolio of customer accounts
- Prepares quotes for customer orders in company ERP systems taking into account customer details, current commercial circumstances, and materials resource planning considerations
- Timely processes Aftermarket sales orders and returns, ensuring that the best course of action is taken to meet customer needs
- Researches customer materials requests and works with Spare Parts Management to determine the most appropriate part number and procurement method
- Maintainins organized records of all order activity
- Prepares spare parts pricing analysis in partnership with Service Sales Management. Develops and recommends cost savings and procurement strategies
- Develops and maintains recommended Spare Parts lists for customer distribution
- Supports Services Sales Management in the analysis of pricing discount strategies. Implements agreed-upon discount terms in customer quotations and orders
- Partners closely with Spare Parts Management, Procurement, and/or field warehouse personnel to determine inventory availability and develops forecasting and planning strategies to support the requirements of the North American marketplace
- Supports Service Sales Management in achieving Aftermarket sales targets by providing insight into and analysis of customer buying behavior. Recommends customer engagement strategies for new sales opportunities
- Partners with Accounting to understand customer account status and leads the resolution of overdue payments issues and/or collection activity with customers
- Report key performance indicators for Aftermarket sales to Service Sales Management
21
After Sales Parts Pricing Specialist Resume Examples & Samples
- Support parts pricing department with strategic development and implementation of new/existing part pricing methodologies for entire passenger car and van portfolio (+$1.5 billion). Recommend any pricing action or policy changes to ensure US market competitiveness, overall business growth, ensure pricing strategy meets or exceeds all DAG and MBUSA targets
- Assist in bi-annual market alignment to align with German pricing structure and evaluate current MBUSA market pricing strategy. Achieve all MAD pricing targets with adjustments to pricing strategies and methodologies during market alignment
- Perform analyses based on market competitiveness to optimize the overall pricing position in existing competitive environment and suggest strategy modifications when necessary. Categorize parts based on lifecycle, part attributes, warranty, sell-in, and sell-out data to develop pricing models appropriate to part market behavior. Actively assess the effectiveness of these strategic pricing models and recommend adjustments if needed. Advise on any general pricing modifications to improve revenue and profit contribution to MBUSA based on data findings
- Work with all ASBD business units to determine appropriate pricing action for their parts and services including collision, wear and tear, wholesale, reman, vans, etc… Assist other MBUSA entities in regards to pricing information/data and general pricing systems
- Communicate regularly with dealers regarding pricing inquires and address any issues/concerns. Facilitate publication of monthly parts price file to dealer group and authorized vendors
- Provide guidance to external vendors to ensure achievement overall MBUSA business objectives. Provide information regarding key pricing concepts, data structure, and business insights and ensure appropriate utilization and implementation into suggest programs/tools
22
Parts Business Development Specialist Resume Examples & Samples
- Bachelor’s Degree in Business Administration or related field
- Comprehensive knowledge of business reporting and data analysis
- Previous product and manufacturing industry knowledge a plus. Experience supporting back office processes necessary to drive project results in a construction equipment environment
- Understanding of complex, matrixed organizations
- Experience with analysis of large sets of data
- Comfortable in situations where presentations are required to communicate strategic direction to senior level management
- Effective cross-functional teamwork skills
- Strong time management skills and priority focus
- MS Office Suite proficiency.Travel Standard: 10 - 24 %
23
National Parts & Service Marketing Specialist Resume Examples & Samples
- Support Parts, Service and Marketing department initiatives (Express Service, Wholesale, Service Lane Technology, etc) with traditional and digital marketing support. Coordinate implementation across Subaru platforms
- Manage the creative review process and budget for all customer-facing Parts & Service marketing material, including direct mail/email templates, in-store point of purchase displays, digital assets and brochures
- Develop reporting and assist with administration of the Subaru Parts & Service co-op program (SAF)
- Act as primary contact and subject matter expert for the Service Media Center. Lead the creative development. Together with National Parts and Service Marketing Manager, develop strategies for future digital enhancements at the retailer level
- Assist with development and implementation of 3- 4 national service events per year. Extensive coordination required for each event with agency partners, printing partners, colleagues, vendors, field and retailers
- Oversee the development of the Fixed Operations quarterly newsletter to help illustrate important topics and news going on within Subaru Parts, Service and Accessories so retailers and internal staff can easily stay up to date
- Assist with planning for department booths and presentations for field and retailer meetings
- Attend/present at zone-level meetings when applicable
- Manage P&S MRC assets, print fulfillment & promotional budget
- Keep Subarunet menus up to date and create one-pager and process documents for applicable programs
- Retailer visits as necessary
- Coordinate with various departments within Parts/Service/Accessories for quarterly updates to the Quick Program Overview guide
- Strong organizational skills with the ability to balance multiple projects
- Strong oral communication skills and the ability to work with and influence others outside the team
- Strong written communication skills and the ability to create polished presentations, announcements, and communications for retailers and field force
- Strong analytical skills and the ability to create solid business cases
- Proficient in Microsoft Office tools and Oracle Business Intelligence
- Strong interest in continuous learning about retailer fixed operations and marketing. Must have a passion for consumer insight
- Travel up to 25 %(overnight and weekend travel)*
- BA/BS(4 year degree) with minimum of 2-4 years of relevant experience. Desired experience working in automotive: retailer experience, or digital marketing experience preferred
24
Product Support Specialist Rep-caterpillar Propulsion Parts Resume Examples & Samples
- Analyzing and communicating marketplace and competitive activity
- Consulting on existing and potential customer equipment management services with focus on the Fleet management value stream and specific customer issues
- Advising on and recommending ways to enhance customer satisfaction
- Creating and promoting programs that increase sales while maximizing price realization and profit margins (e.g., competitive warranty programs, competitive financing, machine control and guidance, and market based customer support agreements)
- Identifying, and supporting rollout of new products (e.g Machine Control and Guidance, Parts, Insurance, Finance, Prime Products, Training)
- Continuing to develop required proficiency level in the specified foundation competencies and skills
- Advising on existing and potential customer service issues and improvement measures such as recommending ways to enhance customer satisfaction through training, financial/insurance services, customer support agreements, etc
- Consulting with dealers on process improvement methods and assisting with process evaluation
- 5 years prior experience in field assignments
- Minimum 3 years of Marine industry products or market experience in the Americas
- Demonstrated ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers
25
Accounts Receivable Specialist Stone Truck Parts Resume Examples & Samples
- Assist with all clerical functions of the Accounting Department
- Process credit card payments and credits
- Research and resolve payment discrepancies
- Review routine reports to identify open orders and assist with order expediting
- Answer incoming calls and direct callers to the appropriate person
- Open and distribute incoming mail
- Handle customer returns
- Ensure customer service requirements are met
- Ability to multitask and manage time well
- Associate degree or equivalent from a two-year college or technical school; or six months of related experience and/or training; or equivalent combination of education and experience
26
Parts Business Specialist Resume Examples & Samples
- Maintain documentation of activities related to the AMPIP process for the parts division
- % of project milestones completed on time
- Timely service level definition
- SLD prior to ECN release
- Parts availability for new machines
- Flagship fill %
- Overall dealer satisfaction for new product introductions from a Parts perspective
- New Product Launch Satisfaction Score (per Carlisle Parts Manager Survey)
- Campaign/Service Agenda Inventory
- Current model parts spend variance vs. production
- Campaign part availability – Time to Fix
- Campaign fill % - Avg days to closure
- NPI inventory management
- $ of Scrap & Obs tied to Engineering Changes