Automotive Service Manager Resume Samples

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The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the automotive service manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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SE
S Eichmann
Sheldon
Eichmann
69514 Wilbert Manors
San Francisco
CA
+1 (555) 250 7015
69514 Wilbert Manors
San Francisco
CA
Phone
p +1 (555) 250 7015
Experience Experience
Chicago, IL
Automotive Service Manager
Chicago, IL
Lakin, Hansen and Erdman
Chicago, IL
Automotive Service Manager
  • Analyzing the business to determine shortfalls and developing action plans to improve performance
  • Hires, trains, motivates, counsels, and monitors the performance of all service department staff
  • Assist with training sales personnel
  • Review P.M.A.’s with technicians to verify that the recommended work is accurate
  • Run store in the manager’s absence
  • Setting a clear vision and goals for the Service Department to achieve targeted performance
  • Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
Philadelphia, PA
Monro Automotive Service Manager
Philadelphia, PA
Schimmel and Sons
Philadelphia, PA
Monro Automotive Service Manager
  • Assist manager in the daily operations of the store
  • Assist Manager in the daily operations of the store
  • Assist in making schedules for employees
  • Interview and assist in hiring and termination of auto technicians and general service technicians
  • Assist in completing time cards
  • Distribute work to technicians in a fair manner to ensure the shop is running efficiently
  • Strong work ethic
present
Detroit, MI
Coggin Automotive Service Manager
Detroit, MI
Schaden-Zemlak
present
Detroit, MI
Coggin Automotive Service Manager
present
  • Other duties to be determined by management
  • Motivate, train, develop and reward employees
  • Attend manager meetings and conduct service dept. meetings
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane
  • Forecast goals and objectives for the department and strive to meet them
  • Handle & resolving customer complaints
Education Education
Bachelor’s Degree in Attention
Bachelor’s Degree in Attention
Chapman University
Bachelor’s Degree in Attention
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4 Automotive Service Manager resume templates

1

District Automotive Service Manager Resume Examples & Samples

  • Engages associates through training, building relationships, and expectation setting/follow-up to deliver and beat company expectations by holding associates accountable to their results and recognizing and celebrating their successes
  • Plans, communicates/trains, delegates and follows-up on key responsibilities to the Auto Center management team to ensure smooth flow of day to day operations as well as special events within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the Auto Center and district level
  • Monitors and manages district-wide management staffing levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements. Ensures the right person is in the right position
  • Utilizes integrity, honesty and empowerment supporting the Sears Automotive team promise of "We do What's Right Every Time"
2

District Automotive Service Manager Resume Examples & Samples

  • Ensures all operations are executed properly and process followed in accordance with direction including: initial contact with all members/customers, vehicle inspections, vehicle analysis execution, providing/explaining solution options, delivering services, staying in compliance with process and policy and customer/member follow up and experience to provide profitable sales and outstanding member experiences
  • Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans that meet operational and organizational objectives
  • Reviews Auto Center key business indicators within the district to identify concerns and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals
  • Regularly visits the Auto Centers in the district, ensuring that they are operating to Sears Automotive standards; training staff, demonstrating best practices, following safety guidelines and continuously improving. Aids in development and constant follow up on Auto Centers & teams that are not meeting expectations. Conducts follow-up visits where necessary to ensure corrections/improvements have been made to areas cited in previous visits
  • Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates
3

Coggin Automotive Service Manager Resume Examples & Samples

  • Oversee the service department, technicians, service advisors, service call center, valet, detailers and service lane
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Prepare and administer an annual operating budget for the service dept
  • Continue to maintain Asbury’s value, quality, and integrity
  • Experience with ADP or other automotive software
  • Must be able to manage in a fast paced work environment
4

Monro Automotive Service Manager Resume Examples & Samples

  • Run store in the manager’s absence
  • Assist in making schedules for employees
  • Oversee the unloading of trucks and be responsible for verifying the delivery
  • Assist in completing time cards
  • Distribute work to technicians in a fair manner to ensure the shop is running efficiently
  • Assist with training sales personnel
  • Interview and assist in hiring and termination of auto technicians and general service technicians
  • Review P.M.A.’s with technicians to verify that the recommended work is accurate
  • 5+ yrs sales/service management experience preferably in automotive service
  • Background check
5

Automotive Service Manager Resume Examples & Samples

  • Assist manager in the daily operations of the store
  • Customer interaction, both in selling and customer service
  • Share in the responsibility for the store’s success. Accountable for store results in the manager’s absence
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws
6

Monro Automotive Service Manager Resume Examples & Samples

  • 5+ yrs Sales/Service Management Experience preferably in Automotive Service
  • Minimum of 2 years of experience with Vehicle Repairs
  • Strong Customer Service orientation and a High Level of Professional Integrity
7

Automotive Service Manager Resume Examples & Samples

  • Motivate, train, develop, and reward employees
  • Forecast sales, gross profits, and expenses
  • Observe, encourage, and inspire advisors to secure customer loyalty
  • Attend manager meetings and conduct weekly service dept. meetings
  • Maintain an at or above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction
  • Train all advisors, technicians and valets on dealership procedures
  • Manage technician productivity, work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Interact with outside vendors and other dealership management
  • Develop and execute effective customer relations policies
  • Continue to maintain Berkshire Hathaway Automotive’s value, quality, and integrity
  • At least 3-5 years of Automotive Service Management experience
  • Experience as a technician or good technical aptitude
  • Broad knowledge of new vehicle technologies and mechanical operations
  • Must be able to manage a team, motivate and develop
  • Ability to be analytical, problem solve and multi-task
  • Self-motivated enthusiastic presence in a team environment
8

Automotive Service Manager Resume Examples & Samples

  • Teammate Retention
  • Customer Satisfaction & Retention
  • Serving Customers’ Automotive Service Needs
  • Creating Results for Teammates, Customers, and the Company
9

Automotive Service Manager Resume Examples & Samples

  • Managing the business in accordance with AutoNation and manufacturer requirements and processes
  • Driving the business through a high-level of involvement in the day-to-day operations
  • Customer Care Director
  • Other Corporate or Region support role
10

Automotive Service Manager Resume Examples & Samples

  • 3+ yrs Sales/Service Management Experience in Auto Service
  • Able to explain and sell Auto Services, Products and Needed Repairs to customers in a friendly, understandable manner
  • Strong Customer Service skills and a High Level of Professional Integrity
11

Automotive Service Manager Resume Examples & Samples

  • Excellent customer relations and communication skills
  • Thorough understanding of the independent automotive repair market
  • Strong focus on quality and customer satisfaction
  • Current technical skills
  • Ability to work independently and effectively manage a team of certified technicians