Leasing Consultant Resume Samples

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J Keebler

Jeffry

Keebler

354 Alayna Junctions

Boston

+1 (555) 511 4269

354 Alayna Junctions

Boston

Phone

p +1 (555) 511 4269

Experience Experience

Chicago, IL

Leasing Consultant

Chicago, IL

Kohler-Collier

Chicago, IL

Leasing Consultant

Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity
Completes all marketing/advertising activities at the direction of the property manager. Reviews social media websites and ensures online reputation management
Assist in creating engaging social media initiatives to connect residents and manage posts
You will develop long lasting relationships with our current residents and provide them with exceptional customer service
Prepares and assists with all leasing paperwork
Daily management of Lead2Lease with 100%new leads managed, follow-up with every prospect within 48 hours of a property tour and maintain a 30% closing ratio
You will be rewarded for your performance and have the opportunity to participate in an attractive bonus program

Philadelphia, PA

Floating Leasing Consultant

Philadelphia, PA

Crooks, Doyle and Sawayn

Philadelphia, PA

Floating Leasing Consultant

Assist management with resident relations
Make and maintain relationships with industry partners and brokers
Manage the leasing, closing and move in process with our new residents
Recommend and track marketing avenues, oversee marketing campaigns and monitor traffic results
Analyze market and occupancy trends and shop the competition to identify changing market conditions
Maintain daily and weekly leasing reports and monthly market surveys
Responsible for updating the website and marketing sites

present

Boston, MA

Luxury Apartment Leasing Consultant

Boston, MA

DuBuque-Keebler

present

Boston, MA

Luxury Apartment Leasing Consultant

present

Showing apartments and answering prospective residents’ questions about pricing
Maintain prospect records using proprietary online tools
Verify applications and follow up on applications including resident screening
Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
Prepare leasing agreements
Showing apartments and answering prospective residents’ questions about pricing· Prepare leasing agreements· Verify applications and follow up on applications including resident screening· Follow up on prospects and leads· Coordinate with the marketing team to place online ads and ensure signage is correctly positioned· Maintain prospect records using proprietary online tools
Follow up on prospects and leads

Education Education

Bachelor’s Degree in Business

University of Memphis

Bachelor’s Degree in Business

Skills Skills

Excellent communication skills demonstrating verbal and written expression, active listening and ability to maintain interpersonal relationships
Skilled and knowledgeable of sales techniques; closing techniques and in overcoming objections
Basic personal computer skills and ability to learn specialized software
Ability to multi-task while still exhibiting good judgment and composure in a fast paced environment
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Ability to be flexible, dependable, versatile, and work well under pressure
Strong attention to detail, organizational, time-management and problem solving skills
Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis
Strong ability to close a sale
Strong analytical skills and effective problem solving skills

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8 Leasing Consultant resume templates

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Luxury Apartment Leasing Consultant Resume Examples & Samples

The ideal candidate must adapt to changing schedules that most likely will include weekends and some holidays
Multi-tasking and adaptation are key elements to success! Every day is different for a Leasing Consultant. In order to succeed, the ideal candidate must be able to handle constant change in a fast-paced environment and be able to deal with multiple people and various situations simultaneously
It’s a great place to work! Aimco offers financial incentives based upon performance. In addition, We provide a salary and benefits package which includes a 401k, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, a vision-care plan, paid sick time, wellness programs, paid company holidays, job training programs, tuition reimbursement, and paid vacations

Leasing Consultant Resume Examples & Samples

Completing the applicant screening process
Maintaining current knowledge of marketing and leasing techniques, current rental rates and promotions of competitive properties, and company policies and applicable laws
May required valid driver’s license
1-2 years of leasing or sales experience
Proficiency in MS Office; One-Site experience preferred

Leasing Consultant Resume Examples & Samples

Utilize and establish creative marketing and social media strategies to increase property traffic
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Will assist in other projects and activities as needed
One year of experience in sales, hospitality and/or customer service
Meet or exceed sales and customer service goals
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Leasing and/or property management experience preferred
Knowledge of OneSite and Yield Star preferred
Bilingual in Spanish is a plus

Leasing Consultant Resume Examples & Samples

Answer questions and show apartments to potential residents to define what they want
Sell the value of community features as they relate to the customer needs to close the sale
Follow-up regularly with potential leads
Create and maintain excellent and ongoing relationships with potential and current residents
Ensure a high level of customer service
Use customer service skills to take requests, complaints, comments, and resolve them quickly
Participate in Social Media marketing to obtain traffic
Assist in monitoring renewals and distribute and follow-up on renewal notices
Prepares and assists with all leasing paperwork
Process applications for approvals (credit check, rental history, etc.)
May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc
May be periodically assigned to bookkeeping duties or assist in maintenance areas
Attends and participates in Camden’s training programs as required
Attendance is an essential job function
Leasing, sales, and/or customer service experience is desired
Sales-minded individual with attention to detail
Able to meet/exceed sales objectives
Excellent follow-up skills via email and phone
Positive attitude, strong work ethic and self-motivation
Handle stressful, urgent, novel and diverse work situations on a daily basis
Microsoft Office Suite including Word, Excel, and Outlook
Community software
Knowledge of Fair Housing Laws

Leasing Consultant Resume Examples & Samples

Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Uses the on-site property management software application (OneSite) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
Ensures that the community and show units meet Lennar Multifamily Communities’ standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew
Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary
Practices proper safety techniques in accordance with Lennar, community, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s)
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility

Leasing Consultant Resume Examples & Samples

Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons
Performs leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property
Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget
Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities
Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process
Prepares and maintains a file for each resident according to policy and procedures
Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements
Assists with marketing efforts in the community to promote positive awareness of the property and increase traffic of prospective residents. Contacts prospective residents by phone to market the property and schedule tours
Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns
Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents
Supports Open Arms and other initiatives that demonstrate and enhance Mid-America’s corporate culture
Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics
Adheres to a varied work schedule, including weekends and some holidays, as required to be available to current and prospective residents
Performs other related duties as assigned to meet the needs of the business
Sales knowledge, skills and abilities to sell products and services to new and existing customers
Customer service skills and conflict resolutions skills to overcome objections and resolve issues
Skill and ability to clearly and concisely communicate verbally and in writing
Organizational skills to maintain records and schedules
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Ability to maintain confidentiality and maintain appropriate discretion
High school diploma/GED and 1-3 years of experience in leasing, sales, and/or customer service required
Bachelor’s degree with leasing experience strongly preferred

Leasing Consultant Resume Examples & Samples

Must be computer literate with software knowledge, preferably MRI
Skilled in sales techniques; closing techniques and overcoming objections
Must be open to cross-training with co-workers and job duties

Area Leasing Consultant Resume Examples & Samples

Rents apartment units at the assigned property to prospective residents
Shows apartments and the overall community to prospective residents; explains other amenities of living at the community; uses standard sales closing methods to sell the prospective resident on MAA
Answers phone and email inquiries from prospective residents; explains other amenities of living at the community; uses standard sales techniques to encourage a visit to the community
Takes all needed information from prospective residents after they have indicated a desire to move to the property; completes all paperwork and data entry associated with leasing activities
Takes resident calls for service or other needs and forwards to the appropriate staff member; writes work orders for service; promotes good resident relations through courteous and timely response to resident needs and concerns
Contacts residents with expiring leases to discuss renewals and encourages the renewal of the lease
Performs other miscellaneous duties as assigned
Ability to work a varied schedule, including weekends and some holidays as required and at different locations
Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws

Leasing Consultant Resume Examples & Samples

Above and beyond all areas of responsibilities, Customer Service is at the foundation of every policy and procedure, and is intertwined in all duties performed on behalf of Lennar Multifamily Living
Ensures the sales/leasing team is focused and highly productive in an effort to meet or exceed the leasing goals as set forth in the business plan
Must understand the learning and training gaps for the leasing staff, and ensure they are getting the training and education needed to build skills and succeed in their role
Accountable for the completion of weekly and monthly market surveys
Ensures leasing staff is converting at least 40% of all phone inquiries, and is closing at least 25% of all walk-in traffic

Leasing Consultant Resume Examples & Samples

Demonstrated drive to succeed in a sales-goal and commission-based environment
Proven ability to set and achieve sales goals
Strong organizational, presentation and communication skills, with high professionalism
Proficient with MS Office and Outlook with competent general computer skills

Leasing Consultant Resume Examples & Samples

Minimum of two years’ sales experience in a sales-goal or commission based environment
Strong presentation skills and excellent written and verbal communication skills
Must have and maintain a valid driver's license unless otherwise noted

Leasing Consultant Resume Examples & Samples

9 to 6 on Thursday and Friday**
10 am to 5 pm on Saturday**
Must have and maintain a valid driver's license

Senior Leasing Consultant Resume Examples & Samples

Preparing leases and related documentation
Supporting and utilizing on-site PC-based property management software
Ensuring apartments are ready for occupancy
Maintaining current knowledge of marketing and leasing techniques to reach marketing goals
Maintaining a working knowledge of company policies and applicable laws

Leasing Consultant Resume Examples & Samples

Interviewing and reviewing all affordable housing applicant and resident applications, leases and other paperwork
Ensuring that all affordable housing program requirements and HUD/Agency regulations are monitored and in full compliance
Maintaining overall compilation of AHP files
Supporting and ensuring utilization of property management software systems
Preparing service requests and distributing them to appropriate associates
Maintaining working knowledge of company policies and applicable laws and regulations and affordable housing programs

Leasing Consultant Internship Resume Examples & Samples

Follow up on prospects and leads
Exceptional Customer Service experience
Successful sales and leasing agents have come from retail, customer service, hospitality, finance and real estate

Leasing Consultant Resume Examples & Samples

Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems, completing marketing/advertising tasks, updating social media sites, etc
Weekends are required; must be able to work a flexible schedule to include weekends, evenings and holidays
Prior leasing experience is helpful
Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility
Real estate and/or other license as required by law

Leasing Consultant Resume Examples & Samples

Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies
Shops competitive properties. Completes weekly LRO market survey and monthly Yardi market survey
Completes all marketing/advertising activities at the direction of the property manager. Reviews social media websites and ensures online reputation manag

Leasing Consultant Resume Examples & Samples

Assists with resident retention with renewal program and community events
Superior customer service skills including the ability to manage difficult customers and/or situations
Professional verbal and written communication skills
Strong ability to close a sale
Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis
Intermediate knowledge of Microsoft Outlook, Word and Excel
Minimum of one year experience in a customer service, sales or retail position
Previous leasing experience is preferred

Leasing Consultant Resume Examples & Samples

1-3 years of business to consumer sales experience in a Property Management, retail or hospitality environment preferred or 1-3 years of phone sales experience or customer service experience
Basic understanding of social media/Internet marketing is preferred
Strong interpersonal skills, oral and written communication skills required
Must have a good, clear telephone voice and diction, and exhibit excellent customer service and phone etiquette
Must present and maintain a professional appearance and a friendly, upbeat, and positive demeanor at all times
Ability to multi-task while still exhibiting good judgment and composure in a fast paced environment
Excellent verbal and listening skills
Strong analytical skills and effective problem solving skills
Ability to prioritize and work with minimal supervision
Ability to be flexible, dependable, versatile, and work well under pressure

Leasing Consultant Resume Examples & Samples

In this sales role, you will quickly identify the needs of our prospective residents to help them find the perfect apartment home
You will be rewarded for your performance and have the opportunity to participate in an attractive bonus program
You will develop long lasting relationships with our current residents and provide them with exceptional customer service

Leasing Consultant Resume Examples & Samples

Must work every Saturday and Sunday (5 days a week)
*schedule made monthly and days off during the week may vary
Minimum of two years’ sales experience in a sales-goal or commission based environment. ie. RETAIL, HOSPITALITY=SALES experience

Leasing Consultant Resume Examples & Samples

Minimum of two years’ sales experience in a APARTMENT LEASING IN A UPSCALE environment
3 (three) Weekends A MONTH required
BILINGUAL IN SPANISH A PLUS++

Floating Leasing Consultant Resume Examples & Samples

Strong attention to detail and good follow through
Superior ability to help our customers and resolve any issues with professionalism and clear communication
Good follow through is necessary so our customers feel their needs are recognized and met

Leasing Consultant Resume Examples & Samples

Assist management with resident relations
Analyze market and occupancy trends and shop the competition to identify changing market conditions
Responsible for updating the website and marketing sites

Temporary Leasing Consultant Resume Examples & Samples

Executes activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area of responsibility and reporting violations or infractions to appropriate individual
Ability to keep sensitive information highly confidential at all times

Leasing Consultant Resume Examples & Samples

Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals
Monitor closing ratios, community leads and ensure accuracy of lease paperwork
Generate pricing for renewal offers and manage the renewal process
Use exceptional multi-tasking skills to streamline processes and effectively manage daily tasks of the sales team
Create and maintain excellent ongoing relationships with potential and current residents
May be required to assist in other projects and activities as needed

Area Leasing Consultant Resume Examples & Samples

High School diploma or equivalent and one year of full-time, successful apartment leasing or sales experience. Basic personal computer skills
Valid driver’s license from the state of residence required
Bachelor’s degree from an accredited college or university. College coursework completed in the pursuit of a degree is also preferred. CAM or NALP certification
Yardi knowledge and experience

Leasing Consultant, Temporary Resume Examples & Samples

Requires above average verbal and written communication skills
Skilled and knowledgeable of sales techniques; closing techniques and in overcoming objections
Open to cross-training with other coworkers
Knowledge of industry legal requirements, especially related to federal and local Fair Housing Laws

Leasing Consultant, Tax Credit Resume Examples & Samples

Manage the leasing, closing and move in process with our new residents
Initial questions most likely come through you first. You must be quick to determine the customer’s needs, resolve and/or escalate to a higher level as permitted
Fostering new relationships with our customers is vital to the success of this position
Superior sales and customer service skills
Professional appearance and demeanor
Experience using Yardi or other related property management accounting software is preferred
Strongly prefer 1-3 years’ experience in Affordable Housing/ Tax Credit (LIHTC)
Valid driver’s license

Leasing Consultant Resume Examples & Samples

High School Diploma or General Equivalency Diploma is required
Minimum of one to two years of experience in leasing, sales, or marketing that demonstrates customer service background sufficient to resolve customer complaints
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment amenities, and answer questions regarding residency
Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing
Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craig’s List, Google and other search engines, and navigating the internet and websites

Leasing Consultant RES Resume Examples & Samples

Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions
Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals
Completes applicant screening process and prepares appropriate correspondence based upon the result
Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations
Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data
Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing
Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas
Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents
Maintains awareness of current rental rates and promotions of competitive properties
Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures to ensure compliance
A high school diploma or GED, or equivalent work experience is required. Depending on property needs, may require valid driver’s license
In addition to the education outlined above, 1-2 years of leasing or sales experience
Working knowledge of fair housing laws, affordable housing programs
Must possess good computer skills including Microsoft Office (Word, Excel, and Outlook); One-Site experience preferred

Leasing Consultant Resume Examples & Samples

Leases apartments in accordance with policy and procedures set by Aimco, assist in marketing the community and generating traffic
Follows the sales process for on-site visits which includes: answering incoming calls, scheduling sales appointments, greeting future residents, presenting the available rental units through personal tours, and following up on inquiries
1 or more years of related sales and customer service experience
Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner
Demonstrated ability using sales process to achieve individual and team goals
Proficiency in computer systems and excellent organizational skills
Effective communication skills and capacity to work in a collaborative environment
May require certification/licensing