Home Delivery Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the home delivery job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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V Quigley

Vesta

Quigley

47639 Daren Mall

Philadelphia

+1 (555) 194 3439

47639 Daren Mall

Philadelphia

Phone

p +1 (555) 194 3439

Experience Experience

New York, NY

Home Delivery Driver

New York, NY

Cronin-Cole

New York, NY

Home Delivery Driver

Perform in-home customer service including customer settlements
Perform pre-trip inspection of vehicle
Perform minor vehicle maintenance
Access to free personal development training through “The Brick University”
Complete all necessary administration; including weekly vehicle checks, store related paperwork and customer receipts
Complete driver check-in, including proper accounting of merchandise and invoicing
Current Driver’s Abstract (no more than 2 moving violations in the past 12 months)

New York, NY

Home Delivery & Assembly Technician

New York, NY

Padberg, Windler and Ernser

New York, NY

Home Delivery & Assembly Technician

Working on a team with a peer and/or providing guidance to a temporary worker
Communicating effectively with customers, co-workers, and supervisors
Reporting work completion or status of uncompleted assignments
Ensuring that all work is conducted in an efficient, quality, and professional manner
Maintaining safe working conditions
Ensuring that all daily schedules and work assignments are properly completed
Employee Assistance Plan (EAP)

present

Los Angeles, CA

Operations Leader, Home Delivery Logistics

Los Angeles, CA

Gleason Inc

present

Los Angeles, CA

Operations Leader, Home Delivery Logistics

present

Manage and develop strategies, policies and procedures to improve operations
Manage and supervise scheduling and route management
Manage and supervise medic and deluxing performance
Recruit, hire, train, manage, and direct the work of team of Leads and other support staff
Responsible in maintaining a safe working environment for associates and delivery teams by enforcing safe/smart work practices
Professional development of subordinates to build internal lead and management candidates
Perform in a manner consistent with company Vision, Mission Statement and Operating Principles

Education Education

Bachelor’s Degree in Business Administration

Central Michigan University

Bachelor’s Degree in Business Administration

Skills Skills

Develop and manage detailed project plans, timelines and resources
Manage and deliver on project quality and cost benefit commitments
Identify, assess, document and manage issues, risks and mitigations, change management, dependencies, assumptions and actions related to a project
Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, expense management and facilitation based on established project management techniques
Lead definition and documentation of concise project scope and manage to that scope
Abides by and demonstrates the company Mission - Vision - Values through both behavior and job performance on a day-to-day basis
Conduct project status meetings and direct the work of the project team
Manage and control project cost estimates, payments, realized savings and overall project financials
Motivate and lead a team of cross functional / operationally matrixed and geographically diverse team members
Provide updates to leadership, sponsors, stakeholders and Project Management Office

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Group Home Delivery Sales & Marketing Director Resume Examples & Samples

Drive sales and retention plans to achieve daily circulation growth
Develop and implement comprehensive sales programs in all circulation disciplines that support the defined sales strategies
Develop volume and revenue budgets, create corresponding programs to meet budget, and monitors the associated budgeted revenue and expenses
Develop subscription sales and marketing plans and oversee a team that implements sales tactics to meet budgeted volume goals for USA TODAY
Support the corporate sales strategies and direct a team to execute the subscription sales acquisition and retention initiatives
Position is responsible for supervising, motivating and coaching sales personnel within the Group to achieve maximum productivity and adhere to company policy
Develop, implement and monitor personnel recognition, evaluation and training programs within the Group

Project Manager, Optum Rx Home Delivery Resume Examples & Samples

Abides by and demonstrates the company Mission - Vision - Values through both behavior and job performance on a day-to-day basis
Serves as the single point of contact for all assigned project delivery related activities (project deliverables, coordination, risk / issue management, change management, escalation, scheduling meeting, across various functional areas)
Motivate and lead a team of cross functional / operationally matrixed and geographically diverse team members
Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, expense management and facilitation based on established project management techniques
Conduct business requirements gathering sessions to elicit, capture, and document requirements, processes, policies and procedures
Lead definition and documentation of concise project scope and manage to that scope
Develop and manage detailed project plans, timelines and resources
Conduct project status meetings and direct the work of the project team
Manage and control project cost estimates, payments, realized savings and overall project financials
Identify, assess, document and manage issues, risks and mitigations, change management, dependencies, assumptions and actions related to a project
Provide updates to leadership, sponsors, stakeholders and Project Management Office
Manage project relationships and communications
Manage and / or work with vendors or service providers to define project scope and performance expectations
Manage and deliver on project quality and cost benefit commitments
Ensure projects are completed on time, on budget and in scope
Facilitate project closure activities including debriefs, project manager survey to Stakeholders, financial closure, lessons learned and measurement of the project against defined objectives
Act as an ambassador for the Project Management office encouraging compliance with new processes and procedures
3+ years of project management experience leading cross-functional projects in a fast-paced corporate environment
3+ years of experience in scope definition, business requirements gathering, planning and tracking projects, change management and project delivery within scope, schedule and budget
Proficiency with MS Word, Excel and PowerPoint
2+ years of experience prioritizing multiple priorities and projects simultaneously
Demonstrated ability to manage complex projects to deliver on Stakeholders expectations
Must be able to write, communicate, facilitate, and present clearly to all levels within the organization
Demonstrated ability to collaborate with stakeholders in a highly matrixed organization
Demonstrated ability to work through ambiguity and changing situations and priorities
Able to travel up to 20% nationally if necessary
PMP Certification or equivalent
Experience managing projects in healthcare
MS Project, SharePoint

Home Delivery Coworker Resume Examples & Samples

Ensure that returns/exchanges are done accurately and in a timely manner
Communicate to managers any customer issues/concerns that cannot be resolved
Good mathematical ability and cash handling experience
Experience in a cash handling or customer service environment
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Ability to work independently and in groups

Home Delivery Driver Resume Examples & Samples

Complete all necessary administration; including weekly vehicle checks, store related paperwork and customer receipts
Ensure that all safe driving laws are observed whilst driving company vehicles
Driving license essential
Full CPC
Willingness to work shift rota which will include Saturday working with different weekly rest days

Home Delivery Assistant Resume Examples & Samples

Assist the driver in the safe loading/ unloading of stock in line with company guidelines
Ensure merchandise is secure in company vehicles’, ensuring adequate product protection is maintained at all times
Present a professional image at all times both in appearance and manner
Provide effective customer care, whilst installing, collecting and servicing products in the customers’ home
Assemble/ demonstrate merchandise to customer satisfaction in accordance with company standards
Complete all necessary administration; stock related paperwork and customer receipts
Assist in the collection and delivery of merchandise between stores and CSC’s as is requested
Assist in the planning of the daily route, through map reading activity
Unpack, assemble clean merchandise as required
Undertake ad-hoc duties, which may relate to product refurbishment as and when required
Cover for other members of staff across other functions as circumstances require
Undertake Customer contact telephone calls, advising the customer of the time of arrival
Have excellent communication skills
Be self disciplined and flexible
Have a professional approach to employment
Good standard of general education
Driving license preferred
In home customer service is desirable

Home Delivery Resume Examples & Samples

Open availability in the week is preferred; at a minimum, however, you must meet one of the following
Open availability to work both Saturdays and Sundays, and at least one (1) full weekday (Monday to Friday)
Open availability to work both Saturdays and Sundays, and at least two (2) weeknights (Monday to Friday closing shifts)

Home Delivery Shift Manager Resume Examples & Samples

Ability to build and maintain effective network of contacts
Successful track record of leading and developing teams
Effective influencing skills at all levels
Ability to build and maintain effective internal network
Retail and operational expertise
Ability to deliver operational plans
Ability to analyse customer feedback and act on this information

Intern, Home Delivery Resume Examples & Samples

Conduct research related to ESI and its clients
Full-time student in an accredited 4 year college, graduate program or Pharm. D. Program; Preference given to students with 3.0 GPA or above
Proficiency with Microsoft Office Suite
Strong business aptitude
Knowledge of the PBM or healthcare industry preferred
LI-RT1

Home Delivery & Full Serve Handout Co-worker Resume Examples & Samples

Identify customer needs prior to processing transactions & minimize wait times by accurately completing transactions
Work within the IKEA guidelines when resolving customers issues
Adhere to inventory control and safety and security procedures
Offer solutions to frequently asked questions
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of co-workers and customers
Value different ways of working and learn from others
A proactive and courteous customer approach
Willingness to share your knowledge and learning

Operations Leader, Home Delivery Logistics Resume Examples & Samples

Manage and supervise scheduling and route management
Manage and supervise medic and deluxing performance
Evaluate, manage, schedule and facilitate Driver Ride Along program
Manage and resolve customer escalations by exercising discretion and independent judgment to reach resolutions that satisfy the customer
Floor model sell off scheduling and management
Recruit, hire, train, manage, and direct the work of team of Leads and other support staff
Manage and supervise redirects
Oversee cycle count process
Using your own independent discretion and judgment, you will manage and conduct all reverse processing and analysis to include: MOS, route reconciliation, wave and pick, pull backs, delivery and return support exceptions, cancel reports, open checklist reports, reschedule resolution, returns repacking, returns processing and manifesting, loss prevention and shrink control
Manage and develop strategies, policies and procedures to improve operations
All other duties as assigned and required
Ability to communicate effectively with clients, fellow team members and leaders
Ability to complete tasks in a timely manner
Ability to effectively multitask and manage multiple projects
Ability to maintain consistent attendance and punctuality

Home Delivery & Assembly Technician Resume Examples & Samples

Operating a company and/or leased vehicle while meeting safety and DOT standards
Ensuring that all daily schedules and work assignments are properly completed
Reporting work completion or status of uncompleted assignments
Ensuring that all work is conducted in an efficient, quality, and professional manner
Following all standard operating procedures
Working on a team with a peer and/or providing guidance to a temporary worker
Ensuring tools, boxes, and products are placed in a safe place
Communicating effectively with customers, co-workers, and supervisors
Embracing, advocating, and modeling Sleep Number’s goals, mission, vision, and values
Complying with all safety rules, regulations, and training
Maintaining safe working conditions
Must be at least 21-years-old
High school diploma or equivalent certification
Must have a valid driver’s license (CDL not required) and a clean driving record
Previous furniture delivery, appliance delivery, cable or other home installation experience, preferred
Ability to operate a company vehicle in a variety of traffic and weather conditions
Must be able to work with common hardware and power tools
Possess first-rate communication skills – for both internal and external customers
Ability to service customers and demonstrate strong problem solving skills
Must be able to lift and carry up to 200 lbs. with help of a lifting partner multiple times per day, perform repetitive bending and twisting motions, push/pull and lift at or above chest level, climb in and out of the cab and box truck and move mattresses up and down staircases, perform firm hand grips of >50lbs consistently
Knowledge of smartphone technology and basic understanding of wireless networks
Availability to work a flexible schedule, including Saturdays
Must pass Department of Transportation Physical, Drug Screen, and Back Assessment
Medical, Dental, and Vision
401(k) Plan with Company Matching
Paid Time Off
Tuition Reimbursement
Flexible Spending Accounts
Employee Discounts
And Much More!

Senior Home Delivery & Assembly Technician Resume Examples & Samples

Provide training and certification to all technicians
Onboard and train new hires, including completion of new hire paperwork
Relay communication to Technicians from Regional Managers or Area Managers to ensure alignment on goals, results, tips/tricks, announcements
Champion safety and model safe work habits by ensuring the adherence to safety procedures in the workplace and in customers’ homes
Work closely with Regional Managers to ensure they are kept informed of critical issues
Install product in customer's homes including driving to/from homes, delivery, relocating and assembling, repairing products to specifications and service recovery situations
This is a full-time position (you will be working primarily Tuesday – Saturday)
Must be willing to travel for work, up to 10% of time
You have to be able to lift and carry 200 pounds with a partner (plus you have to be able to bend over, carry a mattress up and down stairs, climb in and out of a truck)
You’ll need a driver’s license and clean driving record
Safety is important to us and our customers, so all offers are contingent upon the successful completion of a background check and pre-employment drug screen. You are also required to pass a healthy back assessment and DOT physical
We offer Medical/Dental/Vision insurance
Yep, a 401K for your retirement
A fantastic employee discount on your very own Sleep Number bed
A company-issued smartphone
Time off with your family so, paid holidays and paid time off
Going back to school? We can help with that too, tuition reimbursement available
...plus you will join a team of the most committed, dedicated and fantastic people you ever meet

Home Delivery Counter Coworker Resume Examples & Samples

Identify customer delivery and assembly needs prior to processing orders & minimize wait times by accurately entering complete orders
Clearly label all products as per order details and place all delivery goods in the designated area always operating your area at IKEA Commercial Review standards
Prepare deliveries for pickup as per agreements, ensuring order accuracy and that products & packages leave the building in good shape
Ensure timely and accurate delivery of customer merchandise
Communicate customer comments about our Home Delivery service to management
Use available resources to educate yourself on product features, services and customer interaction techniques
Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
Current forklift certification an asset

Intern, Home Delivery & Member Services Resume Examples & Samples

Perform data analysis and assist in data reporting as needed
Makes or assists in making oral or written presentations to management
Collaborate with other functional areas on various projects as needed
GED (Required) HS (Required)
Motivated self-starter
Creative and resourceful
Dates of Internship are May 15th-Aug 4th, 2016
Students must be available to work M-F 8am-5pm during this time frame

Home Delivery Assistant Finance Analyst Resume Examples & Samples

Graduate calibre part qualified accountant (CIMA, ACCA, ACA)
Ability to interpret results and provide further analysis
Be self-motivated, confident and able to build strong relationships
Well-developed inter-personal skills and confident in influencing stakeholders
Strong well rounded Excel skills
Ability to prioritise workload and manage expectations accordingly
Demonstrate drive and enthusiasm in wanting to further develop career
Possess strong system skills preferably including Essbase / Lawson and Coupa

Temporary Full Serve Handout & Home Delivery Co-worker Resume Examples & Samples

Interest in home furnishings
Ability to lift 50 lbs. (22.7 kg) on a regular basis and operate a pallet jack
Willingness to cross train and work in Returns & Exchanges

Furniture Pick Up & Home Delivery Assistant Manager Resume Examples & Samples

Direct responsibility for the general management (strategic and operational) and monitoring of the store’s After Sales and External Service functions
Lead and support the recruitment, selection and development of the store After Sales team
Coach and support all co-workers in the principles and practice of our Customer Promise: Lowest price, Instant gratification, Ease of shopping, Helpful, friendly and knowledgeable co-workers
Support the optimal customer After Sales experience emphasizing inventory integrity, customer convenience , minimal wait times, reduction of returns and recurring customer concerns/issues, and safety and loss prevention procedural compliance
Deliver high quality and competitively priced services resulting in customer satisfaction and a healthy P&L
Maintain regular contact with external service providers as required
The ability to operate independently, and communicate effectively, at all levels of a fast-paced, change oriented organization
3-5 years of Retail Management experience, preferably in a high volume environment
A dynamic leadership profile with a “hands-on” service approach
Experience in dealing with external service providers and suppliers
Well developed strategic, organizational, communication and decision making competency
Advanced computer literacy

Home Delivery Co-worker Resume Examples & Samples

Retrieve, confirm and verify customer orders as per IKEA policy and offer to arrange loading assistance as required
Thank the customer, offer a friendly closing and invite them back
Maintain Basic Actions in the Pickup area maintaining a clean and organized space and always operating at IKEA Commercial Review standards
Assign numbers to customer in pick-up area
Deliver pull slip to warehouse
Obtain proper signatures as required
Use available resources to educate yourself on product features, services and customer interaction skills
Proactive and courteous customer approach
Computer aptitudeInterest in home furnishings
Ability to lift 100 lbs. (50 kg) on a regular basis
Operate a pallet jack

Ops Manager Home Delivery & PM Hub Resume Examples & Samples

Coaching staff based on direction from leader
Develop your team and others by having a positive attitude, collaborative working relationships with stakeholders, and providing clear direction to supervisors
Communicate clear expectations and hold team accountable
Manage time effectively and independently
Get things done by improving existing processes while meeting established deadlines
Recognize break-downs and escalate for resolution
Improve the customer experience and control costs
Quickly and practically solve problems
Understand our processes, policies and practices to make informed decisions - based on the safety, service, and productivity standards in the terminal
Responsible to manage and make decisions within established guidelines by being solutions focused through analyzing data to resolve the situation and by understanding the impact to all stakeholders and business expectations
Collaborates to provide high level, effective service by working with other terminals and departments
Ensuring the team is providing accurate information to facilitate a safe and timely delivery of customer shipments
Experience managing a team of front line managers/supervisors, managing performance
3-5 years transportation, terminal operational experience
Experience managing department budget
Education – secondary school, technical training/transportation/logistics/3PL

Operations Leader, Home Delivery Logistics Resume Examples & Samples

Manage and assign specific responsibilities to the operations associates. This would include daily work assignments with the ability to follow-up and maintain performance of those individuals
Manage daily delivery operations to include reports management, delivery completion, driver performance, inbound trailer scheduling and unloading, and customer order delivery completion to the standards of the company's delivery operational playbook
Manage the receipt, prep, inspection, and delivery of the Home Delivery Location
Monitor daily productivity and operating costs to minimize waste and increase operating efficiencies
Creative problem solving and innovative approaches to solve complex problems

Full Serve Hand out & Home Delivery Co-worker Resume Examples & Samples

Handle complaints and claims in a friendly and efficient way
Record and update information about after sales cases accurately onto the required systems
Safely handle and inspect merchandise that are being picked up by customers
Strong organizational skills, problem solving skills and computer aptitude
Ability to strive in a fast paced environment
All potential candidates will be required to complete a back check

Home Delivery Site Manager Resume Examples & Samples

Recruit and lead a team to perform Home Delivery Service as it pertains to Sears’ contractual SLA and KPI’s. Ensure training and standard of service are being executed and any failures are being addressed and corrected
Responsible for the daily process flow of Inbound and Outbound customer orders as well as returns flow back to National Logistics Centre
Manage completion of the daily routing and dispatching of all delivery routes, and ensure each stop is accurately updated in DEX
Communicate daily, weekly, monthly with Corporate Stores to review any nonconformance and opportunities to increase customer service and performance. Work closely with Corporate Customer Service to resolve any customer issues or respond to escalated issues
Ensure that all site level reports and measurements are being completed and forwarded to Regional and National office as required
Provide direct supervision/leadership to the reporting staff, including coaching/advising, responding to queries and concerns, conducting performance reviews etc. Create and support individual development plans for each direct report
Ensure all associates work in compliance with all laws and regulations and attend and complete all required health and safety training, report all accidents and take every precaution reasonable to ensure personal safety and the safety of others and perform other duties as required
1 year experience working as a Big Ticket Logistics Delivery Lead or Supervisor Level
1 year experience as a Customer Service Experience Supervisor or at a Manager Level
6 months experience in Transportation or Delivery Routing and Dispatching
6 months experience in a similar role
Computer skills, including word-processing software
Demonstrated oral/written communication and customer service skills
Demonstrated ability to make presentations
Demonstrated organizational/planning skills

Driver, Class A Flatbed Home Delivery Resume Examples & Samples

Class A Commercial Driver's License required
HazMat endorsement preferred
Provide exceptional customer service
Ability to operate a Moffett (5,000 lb. vehicle) or previous forklift certification
Must be capable of dropping/hooking and coupling trailers which involves cranking landing gear, pulling 5th wheel pin
Must be able to provide an acceptable MVR, and must pass a road test
Must adhere to all FMCSA requirements of those holding a Commercial driver's license
Must be capable of working under tight time constraints in a high volume environment
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations I procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

Driver, Class B Flatbed Home Delivery Resume Examples & Samples

High School Diploma or General Education Degree (GED), or any combination of education and experience which would provide an equivalent
Be able to read, understand and adhere to the requirements of our dedicated customer account
Must pass a FMCSA required medical exam
Ability to meet the FMCSA's requirements to speak and read English
Must be able to lift approximately 70 lbs., or more if required by the essential functions of the job

Home Delivery Driver Resume Examples & Samples

Route and schedule deliveries
Inspect and load product
Lift and carry products into customers’ homes with no damages, and assemble as required
Perform in-home customer service including customer settlements
Record information such as mileage, fuel costs, and any problems encountered
Valid driver’s license (class 5 only is needed) ~ Graduated is NOT sufficient
Current Driver’s Abstract (no more than 2 moving violations in the past 12 months)
Flexibility to work shifts, including evenings and weekends, as required
Ability to lift and carry heavy merchandise exceeding 50 lbs on a regular basis

Regional Home Delivery Manager Resume Examples & Samples

Deliver excellent service in compliance to all the home performance KPIs and metrics for Home Delivery. Take appropriate action to achieve established standards
Establish and maintain effective communications and working relationships with all levels of delivery management and Store management, in order to provide guidance, solicit information, clarify procedures and achieve all goals/objectives
Collaborate with management to prepare the regional action plans in support of annual expense and service goals. Review and monitor implementation of the action plans, and recommend revisions/enhancements as required
Recruit, select, and develop motivated contracted delivery providers. Measure and conduct performance improvement programs with contracted delivery providers, taking appropriate action as required, e.g. Service issues, customer complaints, recommending termination where contractors are not meeting performance expectations, etc
Investigate, analyze and make recommendations to Director of Home Delivery to ensure that established quality standards are adhered to and that all service errors are contained if not completely eliminated
Assist negotiations and contracts with new delivery contractors and/or renew existing contracts in accordance with Sears's policy
Advise and consult with delivery contractors to resolve problems/issues. This includes customer issues, stores/catalogue/distribution problems etc
Oversee scheduling of Training Coordinators, ensuring they and delivery contractors are adequately trained and that any performance issues are addressed
Perform other duties as required, e.g. Invoice reconciliations
Experience as a lead for Inbound and Outbound Logistics
Previous experience as a Logistics Support Manager
Experience working with Home delivery systems. ie. Clear Destination or comparable delivery systems
Ability to manage through influencing
Demonstrated leadership and coaching abilities
Demonstrated negotiation skills
Demonstrated planning and analytical skills
Ability to build and maintain collaborative working relationships
Experience with Big Ticket items is an asset

Furniture Pick Up & Home Delivery Co-worker Resume Examples & Samples

Work with the Full Serve Warehouse team to ensure orders are available for pick up by customer upon arrival
Maintain Basic Actions in the Pickup area focusing on clean and organized and always operating at IKEA Commercial Review standards
Check and verify customer orders to ensure the contents of the order are accurate and paid for
Check orders received from the warehouse for accuracy and damages, ensuring customer gets proper merchandise
Attention to detail and high organizational skills
High level of problem-solving and customer resolution skills
Computer aptitude
Ability to lift 100 lbs. (50 kg) on a regular basis and operate a pallet jack

Home Delivery Co-worker Resume Examples & Samples

Adhere to inventory control procedures and security policies
Complete any necessary return or exchange procedures to maintain correct stock levels and serve the customer
Prefer fast-paced, retail work environment

Home Delivery Location Lead Resume Examples & Samples

Visually review routes for future deliveries and develop optimal routing solutions for all assigned locations
Ensure all scheduled stops for the next day have been routed
Make routing adjustments as needed to support client requests and/or item size restrictions
Work with the onsite delivery provider in each location to ensure routes have proper coverage as it relates to number of delivery personnel on a route
Continuous maintenance of the locations’ resource constraints and capacities
Optimize maximum density on all routes and adjust as necessary
Collaborate with onsite dispatch team to resolve issues discovered during routes
Assist onsite dispatch team in account setup and support
Analyze reporting of routing solutions and identify improvement to routing process
10% domestic travel to RH facilities

Seasonal Home Delivery Coworker Resume Examples & Samples

Provide visitors with a positive shopping experience by ensuring customer service standards are met or exceeded
Follow all IKEA cashier balancing policies and procedures
Demonstrate a good understanding of policies, routines and procedures within your area of responsibility

Full Serve Handout & Home Delivery Co-worker Resume Examples & Samples

Ensure a positive shopping experience by greeting customers, being visible and available at all times and managing first contact resolution
Prepare deliveries for pickup as per agreements, ensuring order accuracy; prepare all products as per order details and place all delivery goods in the designated area
Effectively communicate with internal partners and external partners to ensure customer inquiries are resolved the IKEA way
Create a positive experience for our customers and co-workers
Have the confidence and desire to resolve customer complaints
The ability to work independently and as a team member
Ability to take initiative and ownership
The ability to lift 100 lbs. (50 kg) on a regular basis
The ability to work in a physically demanding environment
Open and flexible availability (daytime, evenings, weekends, and holidays)

Home Delivery Resume Examples & Samples

Maintain accurate transportation logs including vehicle inspection reports on a daily basis
One year of paid driving experience preferred
Ability to work a flexible schedule depending on business needs. (i.e. weekends, holidays, special occasions)
Ability to work safely and quickly in a fast paced environment
Valid driver’s license with a history of no more than one moving violation, no suspensions or at fault accidents within the last three years, and no DUI/DWI within the past seven years

Home Delivery & Carts Team Leader Resume Examples & Samples

Assist the Home Delivery & Carts Manager in meeting or exceeding the P&L objectives (i.e. sales goals, service goals and staffing costs)
Execute annual action plans for the Home Delivery & Carts departments to achieve their business plan, key figure and CSI goals
Support Home Delivery coworkers through final contact customer service training
Support Carts coworkers through strategic collection of carts and ensuring customers have the shopping tools needed to make their purchase
Train and develop “Click & Collect” co-workers to maintain and expand this service
Ensure Commercial Review (company) standards are met through regular monitoring and training
Impact VOICE (coworker’s satisfaction survey) by supporting the development and coaching of department coworkers to ensure they meet the expectations of their key tasks
Partner with our home delivery service provider to ensure the best possible experience for IKEA’s customers
Partner with Safety & Security to ensure proper policies and inventory control procedures are adhered to
Support the Customer Relations Manager to develop cross-trained empowered coworkers who make decisions that benefit for our customers and the store
Reduce wait times for services by improving efficiencies
Contribute as a member of the Customer Relations management team to lead our coworkers and support fellow managers
Assume responsibility for other tasks and projects as they occur
Demonstrated hands-on leadership and communication skills
Proven track record of effectively sharing your knowledge and learnings
Proven track record of effectively prioritizing
An interest in home furnishings
A general proficiency in MS Office programs
Ability to stand for long periods of time and regularly lifting 50lbs. (25 kg)
1-2 years of IKEA experience and training (or) 2 – 3 years of retail leadership & supervisory experience