Head, Commercial Resume Samples
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Head, Commercial Resume Samples
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RS
R Sauer
Reta
Sauer
988 Felipa Gardens
New York
NY
+1 (555) 422 4196
988 Felipa Gardens
New York
NY
Phone
p
+1 (555) 422 4196
Experience
Experience
Phoenix, AZ
Head of Commercial
Phoenix, AZ
Cormier, Bogan and Gerhold
Phoenix, AZ
Head of Commercial
- Work closely with the Business Unit Management Team to roll-out initiatives
- Develop effective working relationships with company personnel, customers, business partners, suppliers and stakeholders
- Lead a team including, Commercial, Surveying, Procurement and Administration; this will also cover all aspects associated with performance management
- Provide exceptional leadership to deliver our business objectives and achieve premium targets
- Operational reporting on team performance
- Successfully managed a team of at least 4 FTE, ideally including multiple layers
- Positive attitude and enjoys working as part of a team
New York, NY
Head of Commercial & Transformation
New York, NY
Schuppe-Fadel
New York, NY
Head of Commercial & Transformation
- Active participation in segment management meetings, effectively communicating, presenting analysis, recommendations, risks and improvement opportunities
- Lead & deliver all aspects of analysis that will lead to the development of the trading initiatives
- Develop relationships with external channel partners to drive partnerships
- Develop inter-lob (line of business)engagements in order to leverage industry learnings
- Develop strong internal relationships with key stakeholders Internally with the team and wider to support channel growth
- Development of short term activities to drive in year revenue
- Elaboration of medium term go-to-market strategy through structured channel plans and activities
present
Detroit, MI
Head of Know Your Customer Operations Commercial Banking
Detroit, MI
Dickinson, Erdman and Abbott
present
Detroit, MI
Head of Know Your Customer Operations Commercial Banking
present
- KYC Ops currently provide client identification and due diligence as part of Banks’ Anti-Money Laundering (AML) obligations
- Customer research and information gathering relating to AML, sanctions risk
- Screening and monitoring of media news alerts
- Robust MI and reporting
- Event driven reviews
- Client Selection & Entity Maintenance case preparation
- Subject Matter Expertise
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Georgia State University
Bachelor’s Degree in Business
Skills
Skills
- Broad knowledge of contract law and be able to deal confidently with both lawyers and clients
- Good knowledge of Microsoft Office Applications, especially Excel
- Excellent attention to detail and understands the impact of errors on the business and customer
- Someone who wants to keep developing and able to take accountability for their own learning
- A team player, prepared to put themselves out for the greater good of the company
- Highly subsidised gym membership at one of the top local gyms in the area
- Demonstrable risk management experience and understanding of risk control processes
- Motivated self-starter and able to manage own workload
- Diligent attention to detail
- Proactive, capable of taking the initiative
15 Head, Commercial resume templates
Read our complete resume writing guides
1
Head of Commercial Resume Examples & Samples
- Lead on a cross sell strategy that reflects the vision and values
- Act as an ambassador for the brand
- Develop a cross sell strategy in line with the overall organisation strategy
- Design and build an appropriate structure to implement the strategy
- Build relationships with strategic external parties and with third party stakeholders to implement said strategy
- Significantly increase presence in the adjacent markets
- Provide leadership to the Cross Sell team
- Operational reporting on team performance
- Lead and manage Cross Sell resources effectively in the prioritisation and delivery of strategic programmes and projects to agreed budgets and timelines
- Provide exceptional leadership to deliver our business objectives and achieve premium targets
- Direct and review annual sales budgets to ensure that projected targets are achieved
- Evaluate potential opportunities and make recommendations to the Executive Team
- Provide commercial and strategic support to the Executive Team
- Contribute, where appropriate to the development of marketing strategies and plans
- Contribute, where appropriate, to new product development
- Develop strong collaborative relationships with other business functions
2
Head of Commercial Medical Devices & Combination Products Resume Examples & Samples
- 30% Develop, strategically plan and lead commercial device capabilities within Shire and maintain strong stakeholder relationships within Product Strategy, Regulatory, Product Development and BU teams
- 20% Ability to mentor cross functional team and drive projects through completion on time and on budget
- 20% Primary commercial technical interface to help solution product complaints, design controls, quality events and change control priorities
- 20% Department head and Supply Chain overall strategic planning leadership
- 10% Facilitate the evolution of the CMC Management matrix function through technical and operational initiatives in alignment with a culture committed to operational excellence
- MS in a scientific discipline with 15+ years of experience in pharmaceutical / biotech manufacturing. PhD desired
- At least 10 years of hands on Drug Delivery System Devices and/or Combination Products experience
3
Risk Head, Commercial Banking Resume Examples & Samples
- Bachelor or Master Degree in Business Admin, Finance, Economics or Accounting
- Related experience in credit analysis or risk experience for at least 10 years
- Strong, proven financial and business acumen Credit / risk demonstrated experience
- Strong analytical, interpersonal and leadership skills
- Initiative and hardworking, energetic and eager to learn new things
4
Head of Citi Commercial Banking Resume Examples & Samples
- A worldly outlook with capacity to see the broader picture, while being keenly attuned to how each individual team/entity is contributing to the CCB’s performance
- Resilience and optimism in the face of challenges, knowing that their behavior
- Has a crucial impact on team morale and culture
- The generosity of spirit to understand the larger impact of their actions, and the strength of character to ensure that every aspect of the business is conducted ethically, responsibly and sustainably
- A deep understanding of their role as a key builder and protector of the strong
- CCB culture that enables our teams to deliver for clients
- Highly developed interpersonal and communication skills to inspire teams
- Around a single vision for the CCB
- The ability to connect teams across silos to collaborate and build holistic
- Solutions for our clients
- A high level of expertise on credit products and process as well as a track record
- Of providing sound credit judgment and compelling proposals to secure buy-in
5
Team Head, Commercial Banking Resume Examples & Samples
- Manage a portfolio of commercial clients who need financial services and customized products to meet their financial needs
- Prospect and generate new business opportunities of commercial banking products through different business networks and channels to achieve designated business targets
- Prepare credit proposals by negotiation of credit terms, pricing and collateral requirements
6
Head of Commercial Effectiveness Operations Resume Examples & Samples
- Support the development and ultimate embedding of International initiatives (25%)
- Ensure provision of accurate KPI reporting, with business insights and associated actionable commercial recommendations that increase / protect business (10%)
- Work closely with BU persons and GM to develop aligned cycle customer activity and incentive plans (10%)
- Drive the development and implementation of Commercial & Medical Excellence account and patient finding plans (10%)
- Direct the training, EFPIA and supply chain logistics requirements through effective management of your team (15%)
- Skill to translate (complex) strategies into execution plans
- Ability to develop strong professional relationships at all levels of interaction and across functional teams
- People management and development including resource management (i.e. budget and FTEs)
- Focusing on quality
- Being flexible & adaptable - Ability to work flexibly in a small and focused team
7
Head of Commercial Value Engineering Resume Examples & Samples
- You will be the Head of the function and responsible for building the department and the competencies within the CEU organization
- Be the focal point for systematic pursuit of value-creating opportunities in our customers wind projects, translate opportunities into enhanced competitive positions and maximize value for our customers and profitability for Vestas
- You will analyze and develop pricing and positioning strategies and deliver input to capture plans
- You will analyze customer needs and identify value creation opportunities in projects to enhance Vestas value proposition and competitiveness
- You will assess and understand market developments, customer needs and identify value creation opportunities
- You will prepare strategic and commercial analyses and recommendations for Vestas Management
- Master degree in economics, engineering or business management
- Experience in wind industry or energy sector is an advantage, but not a requirement
- Several years of relevant work experience, including in the area of commercial / technical sales
8
Head of Commercial Resume Examples & Samples
- Leads the Commercial Organization
- Consistent track record of success
- Strategic and tactical ability
- Leadership/People management
- Good written, oral, presentation, communication skills
- Business analytical skills
- Well-developed interpersonal skills
- Ability to handle multiple tasks; well-developed project management skills
- Functional Competencies/Leadership Competencies
- 3-5 years business unit management
- 2-3 years of sales
- Pharma brand management experience, preferably in the Neurology/CNS area
- Market Access/pricing experience preferred
- Fluent in Dutch and English
9
Head of Commercial Swiss Resume Examples & Samples
- Leads the P&L for assigned products and POSa; Responsible for monitoring and tracking sales performance, coordinating implementation of corrective actions when necessary with guidance to marketing channels
- Manages team of Merchandisers and develops tactical merchandising and promotion plans
- Conduct competitor benchmarking and analyse consumer demand for travel related products and services in detail
- Creates business cases and works with third party business development
- Little supervision, provides input into broader strategy for assigned markets and new POSa
10
Head of Commercial UK Resume Examples & Samples
- Develops and executes Trading Desk strategy for assigned product lines or significant key product line in order to achieve and maintain product leadership
- Accountable for budgeting, reporting and analysis of assigned products
- Recommends product features, requirements and implementation plans in conjunction with the ecommerce team
11
Head of Commercial Data & Analytics Resume Examples & Samples
- Lead the work done by business analysts and advanced analysts/data scientists
- Help design, then lead or manage advanced analytics projects done by advanced analysts or data scientists
- Lead, manage or provide input to the global and/or regional forecasting models and forecasting process
- Gain a deep understand the Gross-to-Net (G2N) process of the PVU and provide guidance, as needed
- Lead some global/enterprise-wide projects, which may include
- Executive Presence. Strong, confident, someone who is a peer to, and can be an intellectual and strategic “sparring partner” with UCB senior executives
- Leadership and Coaching. A good coach; skilled at identifying and developing talent, and leading a team. Skilled at both motivating, praising and giving clear, actionable feedback—e.g., someone who frequently gives both appreciative and constructive feedback to direct reports, peers and more senior leaders
- Communication. A clear, thorough and practical communicator. Someone who communicates frequently and proactively. Strong written, verbal and non-verbal communication skills. Skilled at telling a story, at making complex concepts simple and actionable
- Business Acumen. Strategic and analytical. Good at analyzing businesses and competitors, making connections and seeing opportunities. Someone who understands (or can quickly get up to speed on) the market dynamics and details of healthcare, patients and pharmaceutical businesses
- Innovation. Someone who will come up new ideas and guide teams to be innovative. Someone with experience leading and influencing individuals, teams and organizations to move beyond typical approaches and take appropriate risks
- Learning Agility.A quick learner; curious. Able to ask the right questions. Comfortable with ambiguity. Ability to process and make connections between different, sometimes ambiguous or contradictory data
- Decisive. Someone who can make decisions quickly. Ability to help teams and senior executives prioritize ideas, distilling them into strategies and tactics that can be executed by UCB to create more patient value
- Ambition. Driven to deliver. Self-starter/self-motivated. Has the ability and desire to become a more senior leader at UCB
- A minimum of 10+ years of relevant business experience required. 5+ years’ experience in an analytics role is preferred. Prior experience in business intelligence, forecasting, marketing, sales, business analytics, strategic planning, and/or management consulting preferred. Business/market experience and specialty pharmaceutical industry knowledge to influence franchise/brand level decisions and strategies is preferred, but not required
- Advanced degree (Masters, PhD) in engineering, a biological, physical or social science, advanced analytics/data science, strategy or innovation OR an MBA from a top tier institution with significant experience
12
Head of Commercial Manufacturing Operations Resume Examples & Samples
- Setting up operational procedures aligned with Lonza best practices and within the scope of the existing knowledge-base for future commercial manufacturing. Building the commercial ops team including viral and cell therapy capabilities combined with commercial and aseptic manufacturing expertise (cGMP)
- Lead all future commercial VT manufacturing execution at the facility; managing safety, quality, compliance and efficient product delivery and financial execution
- Drive continuous improvement activities and step-improvements, supporting VT strategy development and delivery, as well as supporting organizational development and cultural leadership
- Partner with Quality Assurance to develop, modify, implement and operate quality systems aligned with Lonza standards and specific finished-dose requirements
- Ensure timely delivery of milestones, working closely with VT Director of Clinical Manufacturing for all Technical Transfer activities (including cell therapy clients) associated with a facilities move from one location to another
- Responsible for attracting and retaining skilled talent; training and encouraging a team-centric environment that improves business performance
- Upstream downstream, aseptic fill/finish, and cell therapy
- Direct interaction with regulatory agencies
- Core involvement in Technical Transfer and project activity
- Leadership of organizational change, hiring and training
- Continuous improvement activities
- Generation and optimization of batch documentation (EBR preferred)
- VT cross-training environments requiring innovative resourcing solutions
- Supervisory (people management) experience
- Team-based management
- Budgeting and cost variance management
- High level attention to detail and documentation
13
Head of Finance Commercial Resume Examples & Samples
- Head of Finance for all print and digital advertising revenues and associated direct cost of sale within the most volatile and challenging area of a fast paced business
- Leading a team of 2x to provide a proactive and effective service to business stakeholders
- Key partner to News UK Chief Commercial Officer
- Key member of wider finance team, collaborating with other Heads of Finance to ensure a coordinated approach across the department
- Experience in managing complex reporting processes involving input from multiple teams and constantly improving efficiency
- Proven ability to lead a team within a complex business area which can design clear and concise reporting formats for senior financial and non-financial audiences and focus on key messages
- Experience in adherence to internal controls and design of control improvements
- Experience in working with complex & interactive models relevant for decision making support and proactively providing alternative scenarios
- Experience in working closely with key business stakeholders to help influence decision making
- Ability to prioritise and remain focused on achieving team / individual deadlines
14
Head of Commercial Relationships Resume Examples & Samples
- Experience of operating in a senior commercial capacity, negotiating at Board level and being the lead representative of the company
- Successful track record, 7 years plus, promoting system and/or outsourced service solutions within the securities industry
- In-depth knowledge of the financial services market in wealth management and/or banking
- Experience of building, adapting and running relationship management teams and of creating processes and procedures to ensure relationship governance always represents the best a company can offer
- Experience of building and running teams and acting in a senior leadership position within a financial services organisation
- Excellent overall understanding of financial markets, with particular knowledge of the securities industry (wealth managers, institutional and retail brokers, private client fund managers, etc.)
- Experience of working within a regulatory framework
- Experience of working in international markets would be a distinct advantage
- Strong awareness of client needs and an ability to ensure every interaction builds the relationship
- Excellent influencing, communication and interpersonal skills
- Enthusiastic and tenacious with gravitas and a strong presence that engenders confidence
- Ability to present to and connect with large audiences of industry professionals
- Comfortable and experienced in presenting, positioning and winning at Board level
- Knowledge and experience of building business cases for recommending taking on new business
- Ownership of sales bids, contract negotiations, and contract renewals, including experience of negotiating with external law firms
- An ability to extrapolate the direction of travel of markets and regulation and to identify and shape consequent changes to business models
- Ability to think and work cross-functionally as part of the senior leadership team
- Creative thinking and innovation
- Ability to drive team members and peers to achieve success against set objectives
- Strong analytical skills, and the ability to work to tight deadlines and under pressure
- To be able to build and maintain working relationships with internal and external stakeholders
- Ability to drive and manage change whilst constantly looking for ways to improve
15
Global Head of Commercial Laboratory Operations Resume Examples & Samples
- Responsible for the Commercial Quality Control Laboratories (Inc. Microbiological labs) located at Boudry, Couvet and Phoenix
- Directs all operational aspects of the Laboratories in support of Stability, raw material, in-process, finished product, environmental monitoring and investigative related testing functions
- Participate in audits conducted by regulatory agency representatives
- Responsible to set-up and oversee Marketed Product Stability Programs with associated track/trending capabilities to ensure timely alerts of any OOT/OOS test result
- Senior QC member of the Product Specification Committee
- Accountable for selection qualification and on-going oversight of commercial contract service provider labs
- Accountable for technical review of USP and Supplements, and the USP Pharmacopoeia Forums plus other compendia (EP, JP, BP) to ensure methodology and procedures are compliant with current standards
- Oversee complex investigations / quality testing issues/deviation in order to analyze and propose corrective actions to prevent reoccurrence and work with QA for product disposition
- Review and approve new and revised QC and Microbiology related SOP’s to ensure global standardization and full compliance with cGMP’s
- Set-up a strong business interface to the analytical development group to ensure a smooth transfer of methods to Commercial Manufacturing Centers. Provide input for method development and validation from the “Customer / Business Partner” perspective
- Ensure strong change control business process in place for all Commercial specifications and methods
- Identify best practices both internally and external, through comprehensive bench marking, define the implementation strategies and roll out through network
- Accountable for developing/driving the roll-out of a sustainable global program to fully comply with QC data integrity requirements from all Health Authorities (e.g. FDA/MHRA etc.) through product development to commercialization
- Accountable for driving the LIMS strategic initiative across the organization working in partnership with the Analytical function to maintain a fully compliant LIMS architecture from Development to Commercial Operations
- Participate in production planning process, prepare budgets, recommend capital expenditures for technology and equipment (in close partnership with Analytical Development to ensure standardization), and allocate resources to support manufacturing, testing, and investigations
- Work with Heads of Manufacturing to ensure full alignment of Commercial Product Testing schedules to comply with business needs
- Develop “best in class” compliant laboratory practices
- Accountable for managing the Development of Quality Control leaders/scientists to ensure a robust scientific leadership pipeline
- Must have strong communication skills. Must be able to communicate effectively to management, functional groups, broader organization, and executives
- Must be skilled in strategic thinking, innovation management, and negotiation. Must possess a strategic perspective, leading vision and values, global acumen, and able to transmit strategy into secure execution
- Multi-product commercial lab/network experiences both internal and contract Labs (including stability testing program responsibilities across multiple dosage form types
- Electronic laboratory system implementation experience a plus
- Requires an in-depth knowledge of quality control systems, including FDA and EU compliance standards, regulations, and guidelines
- Requires experience with analytical development and validation in support of all stages of drug development from pre-clinical to marketed product
- Experience working with both solid dose and sterile product test methods and specifications
- Experience in leading a large multi-product commercial laboratory/network of laboratories
- Development Laboratory experience would be a plus
- Requires a Bachelor’s degree in Pharmacy, Chemistry, Microbiology or related science
- Prefer an advanced (M.S., Ph.D.) degree in Pharmacy Chemistry, Microbiology or related science
16
Head of Commercial Resume Examples & Samples
- Establishment of a clear commercial strategy for the business, to underpin and professionally support the five year business plan
- Agree with the Finance and Commercial Director the key actions required to deliver the commercial strategy, and communicate the plan for implementation of the actions
- Regularly review the Commercial team structure (in terms of competency and coverage), and ensure it is appropriate to deliver its business objectives
- Develop and ensure compliance with appropriate delegated authorities / standing orders for the business (to conform to Group and Business Stream requirements)
- Develop effective working relationships with company personnel, customers, business partners, suppliers and stakeholders
- LLB or other appropriate professional qualification with extensive previous experience within a leadership capacity
- Experience of operating as head of commercial or similar leadership for a services business of appropriate scale (at least £100m turnover)
- Involvement in the entire commercial process from initial enquiry with a client, bidding and winning projects or frameworks, and delivering single large scale projects or long term framework agreements
- Some exposure to procurement of project finance in both the public and private sectors
- Supply chain management experience
- Experience of working in JV organisations, and the sensitivities relating to other partner’s positions
- Demonstrable risk management experience and understanding of risk control processes
- Legal and contractual experience including exposure to D&B, Target Cost and all main UK forms of contract
- Diligent attention to detail
- Proactive, capable of taking the initiative
- Someone with natural strength of character and gravitas
- Comfortable in changing and varied environments
- A team player, prepared to put themselves out for the greater good of the company
17
SVP & Global Head, Commercial Business Resume Examples & Samples
- Develop and own the Business Solutions P&L for the North America region
- Develop and lead a high caliber team of sales, partnership, platform and product delivery specialists
- Partner on major initiatives and opportunities, leveraging customer interactions to identify new and enhanced products and services
- Oversee cross functional Go-To-Market teams in implementation of new or enhanced products
- Add value to customers by focusing on the product needs and gaps, offering consultative feedback based on our current and envisioned solutions
- Work closely with the Visa Performance Solutions Team to develop the commercial consulting platform
- 15+ years of experience leading teams in the commercial and/or payments industries
- Extensive knowledge of commercial payment methods (cards and digital), competitive and market trends, and leading edge technology and innovation
- Executive-level oral and written communication and presentation skills
- Passion for building strong team culture and developing the team’s careers and contributions to best success
- Experience in Transaction Banking, Trade Finance and/or Treasury preferred
- MBA or equivalent work experience required
18
Head of Business Excellence Region Europe Commercial Team Resume Examples & Samples
- Manage a team overseeing Business Excellence, SFE, CRM, Strategic Insights, Training, and Digital Marketing
- Drive change and a learning organization by supporting continuous affiliate performance improvement, through the delivery of tools, process, strategies & the dissemination of best practices/lessons learned
- Continually adapt the business model in order to meet customers’ expectations and market developments
- Challenge affiliate strategies by bringing relevant insight, data & guidance
- Build capabilities through the establishment of efficient, sustainable and innovative training/development programs
- In conjunction with the RE Digital lead develop & own regional strategy and multichannel marketing plans
19
Head of Commercial Resume Examples & Samples
- Integration into MCS
- Humanitarian Disaster Relief (HDR)
- German HEMS
- Ab-initio Training
- Lead the project management of upcoming HEMS bids
- Develop humanitarian oppertunities
- Strong evidence of building relationships with senior stakeholders inside and outside
- Has built relationships within government bodies
- Exposure to international customers
- High energy and stamina
- Gravitas (personal impact, presence, confidence)
- Team player (people leader)
- Natural networker, sociable, engaging
- Ambitious /Achievement oriented
- Analytical and curious
- Judgment –sees what to go for and what not
- Persistent
- Politically & emotionally astute
- Learning ability & agility
20
Head of Commercial Trade Channel North Africa Resume Examples & Samples
- MBA with 6-8 years of experience
- Understanding of pharmaceutical CTC elements – including hospitals, pharmacies, wholesalers, distributors and service providers
- Experience in working cross functionally and across business units to develop strategy and implementation plans
- Strong financial skills to assess cost/benefit payoff of new ways of doing business in an environment with a great deal of uncertainty as to the true impact on sales
- Ability to work well with senior in-country management and Business Unit Directors to drive agenda, reach investment agreement and achieve follow through with all parties on committed actions
- Track record of successful change management
- Excellent program management and communication skills
- Experience within pharmaceutical, OTC, generics, branded generics or FMCG sales and marketing
- Experience working with pharmaceutical distributors and pharmacies preferred
- Commercial understanding and drive: including demonstrable business analytics, business case development and commercial modeling
- High ethical and Integrity standards
- Strong decision making ability
- Good communication & motivational skills
- Strategic understanding and planning
- Excellent networking skills and proven cultural adaptability
- Sense of urgency
21
Head of Commercial Resume Examples & Samples
- 5+ years in sales or business development
- Senior experience in strategic business development
- P&L and relationship management experience
- History in managing teams in a fast paced environment
- Strong track-record of hitting and exceeding businesses expectations
- Experience in working in a dynamic high-growth company
22
Surgical Glaucoma Commercial Head Resume Examples & Samples
- Reflect on and/or adapt the Global marketing launch plan for the in-market portfolio to the Regional strategy, which then drives the affiliate go-to-market plans. Define and implement key regional promotional and educational activities. Responsible for leading the development of the Surgical Glaucoma portfolio, ensuring to target different customer segments
- Partner with Market Access to align pricing strategies country by country
- Participate actively in Regional/Global marketing forums; provide input to BUHs and GMs needs into resourcing and funding decisions, and facilitating best practice sharing across the region, and even globally
- Ensure local marketing plan implementation, synergistically with Market Access & Medical
- Manage the Sales and Marketing budget to ensure both revenue growth and fiscal responsibility
- Ensure effective KOL partnership model is put in place across all of EMEA, with execution locally, and regionally for top KOLs
- Partner and lead local markets to do the following
23
Head of Commercial Resume Examples & Samples
- Proven experience of working within a Commercial environment, ideally within the Travel Industry
- Successfully managed a team of at least 4 FTE, ideally including multiple layers
- Able to demonstrate strategic thinking, ideally with some team management experience
- Excellent commercial acumen, with experience of working in a fast moving commercial environment
- Proven expertise in acquisition and marketing, including working closely with key external partners
- An understanding of the online environment, including digital marketing and iterative platform optimization
- Someone who thrives in a busy ‘sales and service’ environment and self-motivated to achieve performance targets and takes responsibility for their own results
- Excellent numeracy, analytical and communication skills, both verbal and written
- A confident communicator with proven persuasive and influencing skills
- Positive attitude and enjoys working as part of a team
- Someone who wants to keep developing and able to take accountability for their own learning
- Excellent attention to detail and understands the impact of errors on the business and customer
- Good knowledge of Microsoft Office Applications, especially Excel
24
Head IT Business Partner, Commercial Resume Examples & Samples
- Responsible for the strategic planning of digital capabilities for the US market. The strategic planning will have a primary focus on commercial capabilities in support of therapeutic area business units and US Access. The strategic planning will have a secondary focus on the enablement and simplification of digital capabilities such as collaboration, workplace services and corporate functions
- Responsible for the development of long-term (24-36 month) roadmaps identifying digital capabilities that have the greatest impact on the US market. Develops comprehensive business case(s) to support business outcomes of new/upgraded capabilities
- Responsible for developing strategic and collaborative partnerships with senior leaders in the US market. Ability to become the trusted partner and advisor to all stakeholders in the US market by demonstrating deep domain knowledge of the commercial business
- Responsible for the communication, implementation and operation of the Digital Capability Governance process. Demonstrate the ability to identify core enterprise digital capabilities and high value differentiating capabilities when making platform choices
- Demonstrate matrix leadership of IT resources in other IT functions: responsible for ensuring that all IT functions are successful in their delivery of services to US Pharmaceuticals. Key matrix IT partner functions include platform architecture, User Experience, software engineering, application support & maintenance, program management, information & data management, collaboration services, infrastructure services
- Ability to lead the strategic planning and implementation of digital capabilities for a commercial business unit (i.e. sales, marketing, access)
- Demonstrated ability to communicate, influence and partner with senior business leaders
- Strong experience with governance operations and demonstrated ability to balance customer responsiveness with identifying high value investments at the enterprise level
- Strong ability and comfort with matrix management in delivering digital capabilities. Matrix management includes business partners as well as multiple IT capability leaders
- Ability to manage business process analysis and improvement including benefit estimation and post implementation metrics
- Ability to scan technical landscape for leading edge business solutions and creates business case for support and application, including level of effort/ cost required to implement solutions / services, and facilitating risk assessments
- Strong financial experience with budget management and business case development
- Multiple implementations of complex digital capabilities in pharmaceutical sales, marketing or access business units
- Master’s Degree and Years of Experience preferred (15+ years)
- Strong business knowledge with proven leadership abilities
- Possesses familiarity with and awareness of the Pharmaceutical Industry
- Capable of working cooperatively across boundaries and within a matrix to achieve results
- Ability to deliver complex systems to one or multiple geographies and business units
- Experienced in information technology and management, project and portfolio assessment, planning, systems development and business case development
- Demonstrates strong influencing skills with key partners across the region
25
Head of Commercial Services Resume Examples & Samples
- Supervision of contract management process from initiation through execution to termination / expiration
- Work with offshore team on contract execution
- Price proposal and negotiations
- Disputed and outstanding payments
- Work with client procurement and commercial organization
- Work with Client Vendor Management organization
- Understand client business needs, participate in solution development and effectively communicate solutions
- Work in close collaboration with peers (AMs in other locations), delivery and pre-sale teams
- Report to Account Director
- 10+ years of experience in IT or Financial industry, preferably at global consulting or outsourcing companies
- 5+ years on executive Contract Management positions
- Good understanding of commercial services in outsourcing organizations
- Proven account management, analytical, and problem solving skills
- Strong relationship building skills
- Solid experience in communication with C-level management
- BS degree; MS/Advanced degree desirable
- Working experience with major investments banks located in London is essential
26
Head of Commercial IT Resume Examples & Samples
- Manages the relationship with their Customer aligning RDC IT projects services and budget with customer needs by governing requests for projects and services
- Responsible for explaining RDC IT budget and TCO of solutions to their Customer
- Be the voice of the customer within RDC IT and the voice of RDC IT to the customer
- Act as escalation point for the customer and as a liaison for RDC Run
- Develop and manage a Customer Roadmap
- Facilitate consultancy with the Customer
- Budget for the solution they own
- Minimum Travel required 40%
27
Head of Commercial & Private Banking Resume Examples & Samples
- Building, managing and coaching a large team of finance professionals
- Supporting senior management in achieving strategic goals of Finance and the bank
- Leading and developing the operating model for the provision of CPB BI across teams in the UK, Poland and India
- Leading the delivery of key processes and a varied ranges of initiatives and projects, such as strategy scenarios and forecasts
- Driving BI operating model development and leading efforts to increase report automation, and drive cost efficiencies across teams
28
Head of Commercial Banking Transformation Resume Examples & Samples
- Lead the design and implementation of country change initiatives aligned to CMB’s global strategy
- Lead CMB’s business re-engineering strategy at a country level, owning end-to-end process management and project specific initiatives including driving Relationship Manager (RM) efficiency, re-engineering CMB’s domestic and international on-boarding capability and re-designing the credit approval process
- Provide country leadership for the design, implementation and adherence to the CMB Blueprint and operating model
- Provide overall country leadership for Global CMB’s International Strategy to generate significant growth in international revenues, inter-country connectivity as well as standardization and increased effectiveness of cross-border operational capabilities
- Manage key governance forums and processes, including CMB Executive Committee (EXCO), designing and implementation of country performance scorecards and business oversight of the Group Manual Systems (GSM)/Functional Instruction Manuals (FIM) process
- Engage with country functions and other stakeholders to support the Global CMB business through complete integration as key business partners
- Underpinning these accountabilities, the jobholder will be responsible for
- The development of a standardized and scalable end to end strategy and proposition to meet strategic goals and regulatory and control requirements
- Managing the organizational, process, policy and technology change necessary to create and implement the desired change
- Bachelor’s degree in business or related field or equivalent experience. Master’s Degree preferred or equivalent experience
- Twelve or more years demonstrated experience in the design, development, planning and management of process improvement solutions across a wide spectrum of functions with direct management responsibility for a team of seasoned professionals. Prior experience in financial services preferred
- Strong managerial experience to include the management of exempt staff, as well as, the effective evaluation and allocation of resources
- Experience should include: strong analytical ability to perform strategic analysis and recommend related processes and solutions
- Strong communication, interpersonal and influencing, negotiation abilities
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Vnc-head of Commercial Office Resume Examples & Samples
- Commercial Strategy Execution
- Accountable for the translation of Damco’s commercial strategy into local CO commercial objectives, plans and activities that ensures delivery of CO targeted financial results in Premier / Premier Plus and Solutions portfolios whilst supporting future growth aspirations for Damco in the assigned CO geography
- Accountable for the implementation, leadership and development of the CO organisational structure, aligned to One Damco program blueprints
- Accountable for the leadership, implementation and compliance with approved One Damco commercial ‘ways of working’ blueprints, processes and all associated tools, to continuously develop all customer segments through maintaining / growing Existing business, securing New business, driving improvement of sales force efficiency and effectiveness, whilst upholding brand values
- Accountable for commercial collaboration and liaison between Commercial Offices and CSO’s within the area as well as worldwide, including acting as an escalation point for customer and commercial issues beyond the local CSO, in order to resolve issues and challenges in a professional and timely manner
- Accountable for the delivery of CRM and ACTUAL ‘through the till’ CM1 budgets and targets at agreed levels for the geography, for all sales channels and customer segments
- Accountable for effective management of all income and costs within purview, deploying corporately compliant pricing strategies to maximise margins whilst ensuring commercial responsiveness and competitiveness to customer opportunities and enquiries. The COM will act as the principal point of escalation for issues impacting commercial performance, including DSO interventions within the geography, and is responsible for ensuring corporate guidelines for values and ethical practices are adopted without exception
- Commercial Leadership & Talent Management
- Accountable for the ongoing leadership, direction, development and performance management of CO based (not hosted) commercial resources, with ensuing cascade and delivery of objectives, KPI’s and Metrics as agreed and targeted. Provide accommodation for hosted resources
- LI-Asia
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Head of Commercial & Transformation Resume Examples & Samples
- 1) Lead the segment commercial strategy to deliver growth ambitions, including
- Development of short term activities to drive in year revenue
- Elaboration of medium term go-to-market strategy through structured channel plans and activities
- Initiation of investment cases to enable long term segment growth
- Lead & deliver all aspects of analysis that will lead to the development of the trading initiatives
- Development of appropriate measures and interventions to optimise delivery of the annual plan
- Identification of transformational activities and enablers required to drive business growth and increase margin and profit
- 2) Support the delivery of the overall annual plan for the business segment, including
- Active participation in segment management meetings, effectively communicating, presenting analysis, recommendations, risks and improvement opportunities
- Deliver periodic (e.g. weekly, monthly, quarterly), the relevant lead and lag indicators, necessary interventions
- Support the maintenance of weekly/ monthly/quarterly governance commitments & updates
- Lead on key segment strategic programmes / projects including execution and mobilisation of Central Police and Defence strategy
- 3) Maintain key relationships with both internal and external stakeholders
- Develop strong internal relationships with key stakeholders Internally with the team and wider to support channel growth
- Develop relationships with external channel partners to drive partnerships
- Develop inter-lob (line of business)engagements in order to leverage industry learnings
- The candidate will have strong commercial acumen, having
- Degree Level – Business / Finance / Marketing related
- MBA or Masters Degree desirable
- Relevant Programme Management (Prince2/APM/MSP)
- Representation on relevant industry, technology bodies and regional boards aligned Customer Base
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Regional Head of Commercial Banking Resume Examples & Samples
- Minimum of ten years proven and progressive corporate banking experience or equivalent, including a minimum of 5 years managerial experience or equivalent
- Deep expertise and experience in own area with extensive knowledge of own regional marketplace
- Comprehensive knowledge of sector trends and regulatory environment
- Managed a P&L of a business segment/area
- People management experience, including managing team managers
- Strong organizational, analytical, negotiation, communication, teamwork and influencing skills
- Extensive knowledge and proven sales success with the Bank’s products and services, or equivalent
- Credit training and equivalent experience
- Strong background in customer facing roles
- In-depth knowledge of regulations impacting the business and the lending and credit approval process
- Bachelor’s degree in business, related field, or equivalent experience
- Understanding of local operating markets and their corresponding span(s) of control within assigned country
- Experience of driving strategic change in a matrix environment
- Extensive product knowledge of Corporate Banking
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Head of Dealer Commercial Services Risk-managing Director Resume Examples & Samples
- Direct strategic and long-term objectives for commercial credit portfolio with lending activities concentrated in the franchised automotive retail sector
- Manage and provide leadership to functional management teams who have responsibility for commercial underwriting, credit approval, portfolio management, risk mitigation, risk reporting and analytics, and technology platforms
- Core management and planning responsibilities include lending policies and procedures calibrated with risk tolerance and growth objectives, compliance with laws and regulations, financial budgeting and risk forecasting, project management oversight, key risk indicators, and performance measurements
- Direct a unified credit culture that promotes consistency and portfolio stability through various economic cycles
- Entrusted with a commercial lending authority up to $300 million for better risk graded clients
- Recruit, develop and retain qualified commercial banking risk professionals
- Executive liaison with cross line of business functional units, third party vendors, internal/external auditors and firm-wide business units
- Facilitate business and risk reviews with executive management focusing on trends, operating, and credit risks
- Bachelor’s degree required; Masters degree preferred
- A minimum of 10+ years’ experience in Commercial lending, including making credit decisions, management new originations, portfolio management and risk mitigation
- Strong knowledge of Commercial lending with experience and past credit authority above $50MM
- Understanding an experience in providing control oversight and relevant operating risk oversight in the Commercial lending space
- Strong communication skills (verbal and written) with the ability to effectively communicate at all levels of the business
- Demonstrated experience in managing large teams
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Head of Commercial Resume Examples & Samples
- Contribute to the Business Unit Strategy, Direction and Business Plans
- Work closely with the Business Unit Management Team to roll-out initiatives
- Lead a team including, Commercial, Surveying, Procurement and Administration; this will also cover all aspects associated with performance management
- Accountability for the profitability against a range of differing contracts through a Contract Review process and taking ownership for the bridge between tendered and required margins
- Assistance within tender production and Ownership for tender settlement; to ensure the commercial team play a pivotal role in the handover of the tender and are proactive in setting tough but fair profitability targets
- Quickly understand tender risk and also the net pricing and assumptions made within the bid and to develop coping and mitigation strategies in line with Kier Standing Orders
- Accountable for the team who manage the selection of subcontractors for tender enquiries ensuring that a balanced range is chosen capable of delivering the required price, quality and duration
- Production, monitoring and ownership of cash flow forecasts
- Ensure that the contract review process focuses on contract performance, WIP, debt, etc. and to ensure that forecast final cost, value and profit reconciliations are produced against the contracts on a monthly basis
- Manage the commercial team to ensure all variations are produced and claimed, including other formal records for extra works and to maximise the evaluation of these
- Accountable for the resolution of contractual issues both client and supply chain facing
- Responsibility for the collection of Certificates of Practical and Partial Completion and the on time release of retentions, bonds, Parent Company Guarantees, reserves, etc
- Manage the coordination and timely requests for extensions of time, plus recovery of loss and expense when required
- Own and drive the Pre Contract and Risk Review Process
- Health & Safety and Compliance
- Ensure appropriate resourcing and capacity management against varying project demand
- Develop and nurture a team spirit across all disciplines
- Holds the relevant qualifications (i.e. Recognised building services construction-based commercial qualifications - degree level or equivalent)
- Management experience of similar teams in this sector/work type and experience of working with senior teams including Directors
- Commercial focus
- Motivated self-starter and able to manage own workload
- Team player and willing to get involved in the detail when needed
- IT literate
- Flexible and able to travel within the UK when required
- Broad knowledge of contract law and be able to deal confidently with both lawyers and clients
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Head of Commercial Control Resume Examples & Samples
- You should have minimum 6 years of relevant working experience (preferably in investment banking, management consulting, or similar senior project manager-related role)
- You will need superior analytical skills to problem solve complex problems of the e-commerce industry and support whole commercial team to innovate
- You should have excellent Management skills and proven success in motivating large teams
- You will need the ability to succeed in a fast-paced, innovative, and rapidly evolving industry and organization
- You must be able to demonstrate effectiveness working across multiple business units to achieve results
- You will need strong presentation skills and the ability to articulate priorities to cross functional audiences
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Head of IT for Commercial Resume Examples & Samples
- Leads the strategic vision and execution of all information technology services and capabilities, including digital, in support of the company's global commercial business unit
- Managing the day-to-day engagement between IT and Commercial: framing and advocating Commercial business unit needs within IT for their respective digital services and capabilities, working with the responsible IT build-and-run teams to make certain business unit goals and priorities are met while minimizing total cost of ownership and operation
- Prioritize the company’s investment in building capabilities to support and enable business and technology strategies, ensure the expected economic return on these investments, and monitor the effectiveness and efficiency of the delivery of the capability-building initiatives
- Providing thought leadership in a wide range of technology projects to support the business priorities of the enterprise. This role works closely with the CIO and business unit leaders in the development of high-level plans for strategic projects
- Sets expectations regarding digital services and capabilities in alignment with business priorities
- Ensures that all services are being delivered in alignment with those expectations, and that all new capabilities are delivered on time, in budget, and within scope in accordance with business priorities
- Actively monitors the performance of services and the status of projects, and takes actions necessary to mitigate issues and risks
- Acts as a broker for introducing new technologies and digital capabilities
- Act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor and support project teams in integrating change management activities into their project plans
- Influences the strategic thinking of the executive team to make capability building and objective management integral to their planning and operations
- Selects, develops, and manages a team of IT business partners capable of building similar “strategic peer” relationships
- Monitors the pace and effectiveness of change throughout the Commercial business unit and applies positive pressure within IT and the business organizations as necessary to increase the likelihood of success
- Provides thought leadership and subject matter expertise in a wide range of strategic initiatives driven by technology
- Develops IT capability metrics and leads quarterly reviews with IT Leadership Team
- Active participant in peer forums to monitor new industry-wide developments and forecasts future trends in the area of information technology applied to the healthcare industry
- Partners with senior leadership from business units and integrated services to understand business goals, and formulate business outcomes that are enabled by information technology
- Exceptional communication skills – both written and verbal
- Excellent influencing skills to deal with Senior Leaders in the Commercial and Enterprise organizations
- Must possess an aptitude for translating complex, technical subjects into clear, business-oriented communications
- Excellent active listening skills, and exceptional capacity to empathize and understand internal and external customer perspectives
- Capable of acting as a thought partner to business leaders, and providing oversight to technology leaders
- Intellectual curiosity and the ability to question thought partners across functional areas
- Creative, original thinker, not constrained by status quo, and shows initiative with conceptual intelligence
- Ability to identify gaps between where we are and where we need to be
- Excellent understanding of business complexity and project interdependencies
- Able to work effectively at all levels in an organization
- Ability to work across diverse organizations and lead complex internal and external project teams
- Knowledge and understanding of goals and the interdependencies of functional departments and groups (in healthcare industry) and the ability to lead large-scale complex IT projects in addressing overall business needs
- Knowledge of informational technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc
- Knowledge of project management process and systems
- Highly self-motivated, directed, and change oriented
- Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
- Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes
- Expert in business strategy formulation, IT strategy formulation, business scenario development, and innovation
- Competent in business case development, business domain analysis, IT governance formulation, new technology evaluation, and IT risk management
- Should be challenging and possess ability to convince and manage stakeholders
- Knowledge of forecasting, modeling, and scenario development tools and techniques
- Ability to anticipate risks and devise solutions in the moment
- Comfort with ambiguity, frequent change, or unpredictability
- Understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative)
- Should be able to work effectively as part of a global team
- Ability to perform risk/return analysis, business domain analysis, and market and competitor analysis
- Experience should include high impact, high business risk accountabilities
- Experience in healthcare or life sciences strongly preferred
- 15+ years of experience in IT Business Partnering, including planning information technology programs, developing roadmaps, estimating costs, defining business outcomes, and managing change inleading and mature business organizations
- Experience in enterprise architecture or solutions architecture preferred
- Minimum five years of change management experience and a thorough understanding of change management processes and practices
- Proven track record of developing talents
- Experience developing strategic plans
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Head of Commercial Messaging Partnerships Resume Examples & Samples
- Develop and drive WhatsApp commercial messaging partner strategy to support WhatsApp monetization across key vertical and geographies
- Initiate, structure, negotiate, and maintain high impact strategic partnerships in commercial messaging
- Support new partners through launch process and liaise with WhatsApp product and engineering teams
- Collaborate with cross-functional teams across WhatsApp including product, marketing, PR, customer support, legal on partner launches
- Track, analyze, and communicate key quantitative metrics and develop and execute against both partner and product plans
- Internal and external advocate for WhatsApp commercial messaging partners
- Understanding of WhatsApp strategic and competitive position
- Proven ability to build relationships with key stakeholders and business leaders inside and outside WhatsApp
- 12+ years of experience in Tech Management, Consulting, or Product Management
- Proven track record of initiating and successfully driving new business opportunities at a global scale
- Experience working in start-up environments
- Project management experience, with the ability to lead and execute multiple time-sensitive projects
- Communication and presentation skills, and the ability to clarify and summarize complex issues
- Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans
- B.S. or M.S in Engineering/Sciences/Business
- Understanding and experience working with SMS aggregators and vertical aggregators
- Understanding of enterprise software i.e. enterprise environments and orchestration frameworks
- Business development experience negotiating complex deals
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Global Head of Citi Commercial & Private Bank Risk Technology Resume Examples & Samples
- Manage the development and deployment of global lending and risk management platform across Commercial and Private Bank
- Drive implementation of new development methodologies in the Agile spectrum to transform development and delivery processes
- Partner with organizations to implement design charters and ensure enhancements are compliant with technology road map with the goal of multi-channel integration
- Bachelor Degree Required
- Advanced degree in engineering/computer science preferred
- Minimum 15 years of experience working within a financial/risk/professional environment, with prior experience on risk technology
- Strong analytical, quantitative, and communication skills
- Broad knowledge of financial markets, market data and risk sensitivities
- Knowledge of portfolio risk techniques
- Experienced in enterprise scale program, project and people management
- Expertise in business process re-engineering and business modeling
- Software development life-cycle expertise with both waterfall and agile methodologies
- Experience building and leading global development teams
- Experience in handling very large volume databases with commercial vendors like Oracle and Sybase
- Experience in building high performance high availability distributed systems using Unix
- Expertise in user experience design and best practices in user interface design
- Experience in delivering business solutions over the corporate intranet using web based delivery methods
- Expertise in the implementation of enterprise scale system using Java/J2EE technologies
- Experience in delivering and coaching teams in delivering high quality thoroughly tested software
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Area Commercial Quality Head Resume Examples & Samples
- Provide leadership, and technical support on Product Quality /GMP/GDP matters raised by LOCs within scope of responsibility and by contract manufacturing organization (CMOs) in the NEMEA region
- Ensure that contractors are periodically audited, and appropriate QA agreements are in place with the external GMP/GDSP partners
- Support capability-building of LOC QA colleagues to meet Takeda’s business needs
- Provide quality support for the deployment of global enterprise/electronic solutions to the LOCs as required
- Drive implementation of inspection readiness plans/pre-audit preparations with the LOCs (where applicable) to assure successful outcomes of company and external Health Authority (HA) inspections
- Be a role model for Takeda-ism and demonstrate Leadership Behaviours when dealing with internal and external partners
- LI-AD1
- At least 12 years relevant professional working experience in pharmaceutical industry, including quality assurance, quality control or drug regulatory affairs. Familiar with cGMP/GDP, ISO and ICH requirements
- Prior experience managing CMOs is required; sterile manufacturing will be an added advantage
- Strong interpersonal skills including listening, judgment, conflict management, ability to lead teams in a global environment
- Proven leadership in managing risks and resolving conflicts to achieve positive outcomes
- Experience in leading GMP and GDP audits
- Ability to anticipate potential problems and risks related to quality system / regulatory expectations including ability to formulate and implement solutions
- Demonstrated collaboration within and across functions, initiative and problem-solving skills
- Strong communication skills appropriate for regional and international collaborations
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Regional Commercial Head-mars Food Resume Examples & Samples
- Accountable for regional prime spend of USD 150m and interfacing with global buying team to deploy MSSM strategies regionally. Achieving spend targets and communicating Risks and Opportunities within the S&OP+ process
- Representing Commercial at Regional Portfolio Management Review (PMR) and cascading information within the Commercial community
- Consolidating and implementing COGS improvement (COGs) within the region and aiming 3% year on year target through team buying initiatives, active coverage and cross divisional activities via productivity projects
- Representing Commercial in Supply Chain Management Review (SCMR) and communicating Commercial topics and cascading information within the team
- Accountable for the regional SQA deliverables in line with global standards and targets while ensuring compliance of local regulation
- Ensuring high standard of servicing internal clients for achieving target financial shape, TRS and CSL in the region
- Leading Program Vital initiatives and its implementation in the region (SQA program, Supplier Financing, E-MSSM etc) within the region and reporting progress to global / regional stakeholders as a set up for a decade to come in procurement expertise
- Procuring quality materials and services by managing, operating and conforming to defined quality and food safety requirements via proper SQA resourcing, compliance to local regulation and implementing Q&FS standards
- Aligning and executing regional Commercial Functional Activity Blueprint and delivering committed Commercial scorecard linked to Commercial pillars
- Accountable for building a talented and effective organization ensuring associates are strengthening our performance culture and recruiting talent to match our business growth ambitions
- Managing 7 associates remotely across the region
- Supply chain management and quality management experience
- Involved in strategy development
- Proven track record of building effective teams
- Good verbal and written communication skills in English
- Ability to travel 20% of the time
- Successful Completion of a drug and background screen
- Master’s Degree
- Supply chain / Procurement qualifications preferred
- FMCG experience
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Head of E&P Commercial & JV Management Resume Examples & Samples
- Participate in MOL’s stage gate reviews of projects and contribute from commercial and JV management side
- Contribute to business development projects on relevant commercial aspects
- Preparing and negotiating key commercial agreements
- Proactively identify and with other functional and business units to create value for the E&P business of MOL Group
- Law degree preferred; otherwise, economics, geology, petroleum engineering or engineering
- Minimum 8 years of international experience in E&P
- Familiar with EP economics and economic models
- Able to translate key value drivers in the business into contract structures and provisions
- Strong financial and commercial acumen required
- Deep understanding of contractual structures and legal concepts
- Team player, coordination skills
- Capability of handling multinational projects and teams
- Negotiation experience with E&P specific commercial agreements
- Comprehensive knowledge of industrial and regional political and economic matters
- Experience in transaction project management
- Proficient user of MS Office
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SVP Head of Transformation, Commercial Sector Resume Examples & Samples
- Partner with Senior Leaders to identify and frame enterprise business transformation initiatives enabling business strategic planks and performance outcomes
- 15 years of relevant, executive-level experience related to business transformation and program management within Business Outsource Processing environment
- Experience working in a matrix organization
- Proven track record of successfully organizing, structuring and creating cross functional efforts
- Strong consultative sales experience, including engaging at all levels of the business to explain value and address change management challenge, requiring cross-functional, end to end approach and process discipline
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Head of Know Your Customer Operations Commercial Banking Resume Examples & Samples
- Customer research and information gathering relating to AML, sanctions risk
- KYC due diligence customer profiles
- Business interaction and support
- Client Selection & Entity Maintenance case preparation
- Screening and monitoring of media news alerts
- Event driven reviews
- Subject Matter Expertise
- Robust MI and reporting
- KYC Ops currently provide client identification and due diligence as part of Banks’ Anti-Money Laundering (AML) obligations
- The function is experiencing a considerable amount of change in terms of evolution in regulatory requirements and internal policies, improvements in its service proposition, upgrade of its technology platform, expansion of its overall footprint and represents a highly dynamic and challenging area to work in
- The majority of the FTE undertaking the HBCA CMB CDD KYCS duties are located offshore and the appropriate due diligence, influencing and performance monitoring of this resource pool is key
- Courageous leadership and matrix management skills
- Proven ability to prioritize competing demands
- Exceptional organizational, planning and management skills
- Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users
- Proven business and operational experience
- Extensive experience in the Finance and Banking industry environment (e.g, fund administrator, brokerage house, custodian, investment bank etc.) together with business project management experience
- Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls
- Good knowledge of regulatory trends and developments
- Strong leadership and management ability
- Strong interpersonal skills and able to build and maintain global relationships
- Outstanding written / verbal communication and presentation skills
- Planning, time management and resource management skills
- Positive ‘can do’ attitude with a passion to succeed
- Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures
- Strong analytical skills with experience of capacity planning and effective use of MI for performance management
- Strong capacity to assimilate other stake-holders perspectives and fast learning abilities
- Pro-active and business orientation with proven ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions
- Degree or equivalent professional qualification
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Commercial Head of Performance Resume Examples & Samples
- Create the Commercial strategic annual plan in conjunction with the Heads of Private Banking and Head Office
- Tracking of actions and timelines against the commercial plans and the commercial calendar
- Oversee Private Banking Marketing activity in line with local requirements, financial promotions, events, internal communications and marketing material
- Demonstrate strong external client understanding to support the internal implementation of client acquisition and existing client development strategies
- Support consistent annual growths in Assets Under Management (AUMs) and transactional revenue by creating a strategic plan which supports this activity
- Preparation of management presentations (Board, PBC, PPC, REG Visits, Staff Presentation, etc.)
- Develop methods to create and track management information, business metrics and performance data
- Attendance at key committees as required
- Private Banker performance and resource metrics
- The periodic commercial commentary and pipeline management
- Implementation or support of various business development campaign's in conjunction with the business development team
- Responsible for monitoring approach to fee management and approach to discounting in addition to competitor analysis for fees
- Competitor analysis to help shape the future strategic direction of Private Banking
- Strong Private Banking experience and knowledge
- Experience of developing a front office strategy
- Experience of the overall oversight of Private Banking performance analysis
