Global Process Manager Resume Samples

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KB
K Brekke
Krystina
Brekke
262 Hartmann Land
Los Angeles
CA
262 Hartmann Land
Los Angeles
CA
Experience Experience
11/2016 – present
Phoenix, AZ
Global Process Manager
Global Process Manager
11/2016 – present
Phoenix, AZ
Global Process Manager
11/2016 – present
  • Lead a team of process improvement professionals, including development and coaching, goal-setting, and performance management
  • The ITP GPM will support internal control design, facilitate audit readiness, management of risk, knowledge management, performance and target setting
  • Implement and execute strategic direction and priorities set by the Management
  • Overseeing Key Performance Metrics reviews with markets/regions to foster communication and global operational improvements
  • Modeling of current inventory data/flows to determine future organizational improvement opportunities
  • Management of key internal and external stakeholders (e.g. Tax and Customs, Regional Finance leaders, associated process GPMs and CBS Operations Leaders)
  • BA/BS in Business, Supply Chain, Procurement, Finance, or Management
05/2012 – 05/2016
Phoenix, AZ
Global Process Manager
Global Process Manager
05/2012 – 05/2016
Phoenix, AZ
Global Process Manager
05/2012 – 05/2016
  • Continuous process and system improvement
  • 25% Drive Continuous Improvement (CI) of the End to End Process
  • Expanding and tracking of Key Performance Metrics for service parts
  • Architecting or optimizing the Baxter planning system to improve outputs
  • Recommend solutions and consolidate platforms to improve integration and streamline processes in accordance with company policies and Finance objectives
  • Present and discuss OGSM with Team Leads and set clear expectations and do a quarterly review / make necessary updates on OGSM
  • The ITP GPM will work closely with Treasury and banking institutions to ensure payment processing is timely, at lowest cost with highest service levels
Education Education
Bachelor’s Degree in Business
Tulane University
Bachelor’s Degree in Business
Skills Skills
  • The ITP GPM will be leveraged as the Subject Matter Expert in the development and roll out of learning & development programs that support and stretch the team in delivering their duties
  • Track record of delivering complex change programmes on time, with a strong emphasis on reengineering to deliver efficiency and effectiveness
  • Good understanding of operational risk within a Finance / Banking environment
  • Knowledge of SCB Finance policies, process and infrastructure desirable
  • Knowledge / experience in Basel II, III and/or CRDIV desirable
  • Influence key stakeholders through effective and compelling communication to understand the value of process changes in ITP, be involved in the Stakeholder Engagement meetings with Global Operations Leaders, CBS Center leaders
  • Advanced proficiency in Microsoft applications, Tableau, SharePoint, TM1 (COGNOS), SAP, and SQL
  • Strong understanding of supply chain management and sales & operations planning (S&OP)
  • Ability to develop strong working relationships with Nike partners at a functional, regional and global level
  • Ability to communicate, influence and partner effectively using strong verbal and written communication in English and across all levels of the organization
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1

Global Process Manager Resume Examples & Samples

  • Educated to degree level, Finance/Accounting degree preferred
  • 10+ years experience of leading a Business Finance function or playing a lead role in performance management (group / region or country) required
  • In-depth project management experience, ideally with a relevant project management qualification
  • Track record of delivering complex change programmes on time, with a strong emphasis on reengineering to deliver efficiency and effectiveness
  • Good understanding of operational risk within a Finance / Banking environment
  • Knowledge of SCB Finance policies, process and infrastructure desirable
  • Knowledge / experience in Basel II, III and/or CRDIV desirable
2

Global Process Manager Resume Examples & Samples

  • Manages functional service delivery team of Accounts Payable, Accounts Receivable, Travel & Expense
  • Advice Head of Regional Service Delivery on applicable work set-up, organization structure and operations health, Service delivery improvements and optimization for overall SSC effectiveness and efficiency
  • Identify operational prioritization, FTE spread / allocation based on the recommendation from Team Leads
  • Develop partnership and collaboration with Regional and HQ Counterparts for functions in scope and organize link up for feedback, process improvements and sharing of strategies to ensure optimum service delivery of the team
  • Present and discuss OGSM with Team Leads and set clear expectations and do a quarterly review / make necessary updates on OGSM
  • Implement and execute strategic direction and priorities set by the Management
  • Bachelor Degree required, preferably Accountancy/Finance
  • At least 5 years managerial experience in finance and accounting, preferably in a shared service or business process outsourcing environment
  • Preferably with good exposure in working with Service Level Agreements and/ or metrics (KPI)
  • Hands-on experience in payments, invoice processing, issue resolution
3

Global Process Manager Resume Examples & Samples

  • Lead global continuous improvement program for P2P including process, systems, and data
  • Drive the P2P business process transformation roadmap and project portfolio
  • Collaborate across functions and sites to harmonize requirements and solutions
  • Maintain a global network of matrixed stakeholders, super users, and subject matter experts associated with P2P
  • Recommend solutions and consolidate platforms to improve integration and streamline processes in accordance with company policies and Finance objectives
  • Minimize the customization of solutions
  • Achieve a high level of standardization in systems and processes
  • Communicate and collaborate effectively with key internal and external stakeholders through transparency and partnership
  • Drive stakeholder engagement and organizational change management with impacted business areas
  • Lead a team of process improvement professionals, including development and coaching, goal-setting, and performance management
  • Coordinate and support special projects as needed
  • BA/BS in Business, Supply Chain, Procurement, Finance, or Management
  • 7+ years of global P2P experience
  • Excellent communicator, with proven skills in consulting with internal business clients and external suppliers. Cross-cultural experience
  • Advanced knowledge of Oracle R12 Financials
  • Ability to drive change and improve the end-to-end process
  • Proficient with data analysis and problem solving
  • Proven ability to troubleshoot problems and develop solutions
  • Strong proficiency with Microsoft Office applications including Excel and PowerPoint
  • Ability to flourish in an environment of complexity, fast growth, and ambiguity
4

Global Process Manager Resume Examples & Samples

  • Strong understanding of key Integrated Business Planning processes and data with ability to bridge and directly work with technical development teams to support S&OP strategic initiatives
  • Lead all aspect in order to execute against the project plan in order to achieve the category objectives, serve the consumer and minimize costs and risks
  • Keep the project on track through transparent management of dates and metrics
  • Collaborate with internal and external business partners to develop realistic implementation and transition plans that are supported by the overall organization in order to enable the strategic capabilities
  • Support and drive consistency in story telling for key S&OP processes across all Geographies and Categories
  • Track portfolio of initiatives and process improvements
  • Be the business partner and influencer to S&OP Directors and Sr. Director
  • Bachelor's degree in Business, Operations, Supply Chain Management, Finance or a related field and 5 years of relevant work experience
  • 5 years’ professional experience in analytics/logistics /planning/other relevant field, preferably with a large corporate entity
  • Experience with project management methodology
  • Experience building and implementing new capabilities within fortune 500 company
  • Strong understanding of supply chain management and sales & operations planning (S&OP)
  • Advanced analytical mindset with strong financial acumen and aptitude
  • Management experiences a plus
  • Ability to develop strong working relationships with Nike partners at a functional, regional and global level
  • Ability to communicate, influence and partner effectively using strong verbal and written communication in English and across all levels of the organization
  • Advanced proficiency in Microsoft applications, Tableau, SharePoint, TM1 (COGNOS), SAP, and SQL
5

Global Process Manager Resume Examples & Samples

  • Process requirements management
  • Process and system modeling, design, implementation and adoption
  • Process and system measurement and tracking
  • Continuous process and system improvement
6

Global Process Manager Resume Examples & Samples

  • Identify and define the critical capabilities needed to support Nike’s 2020 and beyond vision. Think strategically and provide input in the requirements and design process
  • Assess the impact of these capabilities on Nike’s Fulfillment function globally and locally
  • Partner with the Global and in-Geography Fulfillment Teams to ensure these capabilities are defined, implemented, and deployed as part of the Strategic Enterprise Capabilities Program
  • Demonstrate subject matter expertise and connect with subject matter experts to facilitate insights and best practices globally
  • Develop the x-functional and x-geo relationships required to ensure effective and efficient process and program execution
  • Ensure collaboration to coordinate plans and drive business results, process excellence and capability development
  • Collaborate with functional, x-functional and technical partners to develop realistic implementation/project plans
  • Facilitate and participate in Global SEC workshops for solution design and requirements definition
  • Lead and manage SEC fulfillment projects as required
  • Lead collaborative conceptual design activities in partnership with SEC, global/ GEO supply chain strategy and network strategy teams
  • Collaborate across the matrix to design Nike's future ‘node’ requirements and to determine the system, process and operating model shifts required to operationalize
  • Support development of GEO business transition management strategies and overall organizational readiness implications of a program spanning across multiple locations, businesses and years
  • Bachelor's or advanced degree in supply chain discipline or related experience
  • Minimum 6 years-total experience in Supply Chain, Technology, Program Management, Management Consulting, Strategy, or a related field
  • Additional expertise in supply chain management (Distribution Center/ Warehouse Management Planning, Inbound Transportation, Goods/ Inventory Flow Planning, or DTC Supply Chain, Supply Chain Strategy/ Innovations, Supply Chain Analytics) is a plus
  • Demonstrated success in cross-functional, global project/program execution
  • Role will be based at WHQ with travel up to 25% of the year
7

Global Process Manager Resume Examples & Samples

  • 50% ITP End to End Process Strategy Design and Deployment
  • In the context of a large scale, diversified, global business that has grown organically and through acquisitions with disparate systems and processes, the ITP GPM is accountable for the design and deployment of standard global processes, policies and controls to ensure process performance meets or exceeds agreement service levels. These outputs are the primary building blocks that allow Cargill to effectively manage its invoice to pay processes in the most optimal way (maximizing benefit, minimizing risk) for each enterprise and the corporation as a whole
  • The ITP GPM will work closely with the support functions including Procurement, Accounting & Finance, Treasury, Tax & Customs and Global IT organizations to define the End-to-end and ‘To Be’ scope of the Invoice to Pay processes within CBS centers and actively monitor migrations of activities to ensure target levels of penetration are delivered
  • The ITP GPM will establish performance, process, cost, time and quality metrics based on external benchmarks and develop a plan on how current processed need to change so that Cargill ITP processes deliver top quartile results for Invoice to Pay processes
  • The ITP GPM will ensure that the process design and application is suitable to meet both short term and long term expectations of key stakeholders
  • The ITP GPM will support internal control design, facilitate audit readiness, management of risk, knowledge management, performance and target setting
  • Partners with Global Sourcing & Procurement, Treasury, Tax & Customs and Suppliers to drive optimal Payment terms, Invoice compliance and enable automatic invoicing and disbursements resulting in paperless processes
  • 25% Drive Continuous Improvement (CI) of the End to End Process
  • Act as the primary liaison between the CBS Continuous Improvement teams, Global process owners and Global Operations leaders to review CI projects portfolio and ensure that they are in alignment with the Global process design for ITP processes, controls and procedures
  • Drive innovation in the process by looking at opportunities for Robotic Process Automation (RPA) to improve the efficiency of the End-to-end process
  • Lead the CI initiatives that are global in nature (spanning more than one CBS center) by providing strategic direction, implementation of readiness assessment for continuous process improvement and change management with internal and external stakeholders/partners
  • The role looks to continually drive efficiency and will own the CI pipeline as well as supporting the data agenda. He or she will work with IT/Systems experts to make the most of existing tools and influence the capability of next generation tools
  • 25% Relationship Management and Skill/Capability Building
  • Management of key internal and external stakeholders (e.g. Tax and Customs, Regional Finance leaders, associated process GPMs and CBS Operations Leaders)
  • Influence key stakeholders through effective and compelling communication to understand the value of process changes in ITP, be involved in the Stakeholder Engagement meetings with Global Operations Leaders, CBS Center leaders
  • This role will be a key thought leader in developing Invoice to Pay process competency and analytics skills within CBS Finance ensuring that the team has the right mix of skills required to deliver high quality outputs
  • The ITP GPM will work closely with Treasury and banking institutions to ensure payment processing is timely, at lowest cost with highest service levels
  • The ITP GPM will be leveraged as the Subject Matter Expert in the development and roll out of learning & development programs that support and stretch the team in delivering their duties
  • Enterprise Resource Planning, Business Process Management and Document Management implementation experience
  • Strong Operational experience in Accounts Payable /Invoice to Pay(ITP) function with transformation consulting experience within Business Services
  • Knowledge of metrics and KPIs and process diagnostics
  • Minimum 10 years of experience working in a large scale global organization that have a multi-regional shared services capability for delivery, execution of global processes
  • Bachelor’s degree or similar qualification in Accounting, Finance, Business Administration required (preferably with a recognized professional qualification like CPA/CA)
  • Strong project management or operating rigor are essential for this role given the strong focus on process
  • Experience in global matrix organization, and experience working in different geographical areas and across enterprise-wide functions
  • Demonstrated ability to influence at all levels of the organization delivering recommendations in a persuasive and thoughtful manner
  • Excellent interpersonal and communication skills required given diverse nature of operating landscape
  • Master of Business Administration or Finance is preferred
  • Experience in transformational projects, preferably the transformation of finance and the implementation of a shared service network, preferred[
8

Global Process Manager Resume Examples & Samples

  • Discovery of market/regional operational processes and creation/execution of global standards
  • Super User for Baxter Planning system, including training of employees on demand and supply planning best practices
  • Modeling of current inventory data/flows to determine future organizational improvement opportunities
  • Architecting or optimizing the Baxter planning system to improve outputs
  • Develop and track enhancement requests with the Baxter support team and/or internal IT teams
  • Improving service part sourcing logic (source to DC, DC to market) to speed flow between internal facilities
  • Determination and execution of service part inventory location within hub and spoke model
  • Expanding and tracking of Key Performance Metrics for service parts
  • Overseeing Key Performance Metrics reviews with markets/regions to foster communication and global operational improvements
  • Bachelor's Degree in Supply Chain Management, Operations or Logistics preferred
  • 5-7+ years applicable experience in Supply Chain Planning ,Transportation, Distribution, Material Management, or Service
  • Ability to contribute in a team-oriented environment
  • Effective written and verbal communication skills across multi-level & multi-regional organization
  • Demonstrated ability to work effectively across functions to drive change
  • Ability to conduct in-depth analysis with strong operational expertise in SAP, BW, WMS, Excel and Access
  • Knowledge or experience in Baxter system (a plus) or other supply chain planning systems
  • Flexible work schedule to cover all global regions
  • Must be able to travel when needed (up to 15% of the time)