Global Process Manager Job Description
Global process manager
provides reporting and dashboarding on standardization of processes, organizational design and systems as well as process feedback.
Global Process Manager Duties & Responsibilities
To write an effective global process manager job description, begin by listing detailed duties, responsibilities and expectations. We have included global process manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Managing a portion of “go lives’ to ensure readiness as part of deploying outsourcing through end of December
Focus on post go live optimization related to managing the outsourced relationship and ongoing governance model
Drive improvement in global supply chain performance through application of best practices (Supply Chain Operations Reference Model - SCOR, Six Sigma, and Lean) and technology
Create and maintain supply chain improvement methodology and tool sets
Maintain Supply Chain Policies and Procedures
Reporting and Verification
Utilize operational performance data to characterize opportunities for improvement, and works in partnership with senior leaders and operational groups to drive process optimization and efficiency
Manage, plan, forecast, actuals for finance outsourcing including business case updates, revising finance metrics to mirror new org./outsourcing agreement
Responsibility for day to day analysis and reporting of all service metrics
Conducts working session with Process Owners and Transition team to determine 3rd party SLA’s and business requirements
Global Process Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Global Process Manager
List any licenses or certifications required by the position: ITIL, LEAN, PMP, CIA, CPA, MBA, CA, APICS, LSS, CMA
Education for Global Process Manager
Typically a job would require a certain level of education.
Employers hiring for the global process manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Accounting, Engineering, MBA, Business/Administration, Management, Education, Science, Information Technology
Skills for Global Process Manager
Desired skills for global process manager include:
Metrics and KPIs and process diagnostics
B2B arena related to sales and distribution transactions
Business processes and the principles and practices for planning
Documenting and implementing processes
EDIFACT
Lean philosophy
Legacy systems
MS Excel and MS PowerPoint
Managing
Process design and a keen understanding of KPIs
Desired experience for global process manager includes:
Track Service Provider performance and ensure viability of service levels to include critical one-time deliverables
Accounting and FP&A experience
Designing, executing new processes/new systems
Outsourcing/governance and/or process experience required
Strong Point of View
Attention to detail and be processed oriented
Global Process Manager Examples
1
Global Process Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of global process manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global process manager
- Performing in-depth market and business analyses, any necessary research needed, to support productivity and performance improvement initiatives
- Identify, prioritize and drive global operations process optimization and standardization initiatives
- Responsible for elements of building out and delivering First and Last Mile Excellence (FMX, LMX) early influence on concept design or experience maps
- Serve as the GBDS Project Manager on Enterprise Release Projects
- Manage and track progress against project plans, status reports, and issues logs
- Manage and support the project lifecycle of new and existing technology projects utilising JPMC tools
- Deliver complex system projects in the R&D Systems group
- Provide leadership and guidance to a team of contract employees who are responsible for administering and improving R&D Processes and the associated IT systems
- Possess working knowledge of the R&D processes, and must possess strong R&D and GxP knowledge
- Work directly with business partners, CSVQA, contractors, and other J&J organizations
Qualifications for global process manager
- 5+ years of functional project management experience
- MBA in related field preferred
- A minimum of 4 years of work experience in data mining/architecture and/or supply chain with proven skills in problem solving / troubleshooting preferred
- Superior knowledge of SAP data is required
- Support a global team of business partners in Europe, ASPAC, LA and NA
- Own the End to End process for rolling out new Business processes and the associated R&D IT systems
2
Global Process Manager Job Description
Job Description Example
Our company is looking for a global process manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global process manager
- Present to the RDLT to identify sponsors and gain approval
- Execute the project with excellence (on time, within budget and meet or beat goals)
- Schedule regular reviews with sponsors and business partners
- Lead the process mapping, system design and user requirements
- Lead and manage multiple comprehensive R&D IT system related projects
- Take ownership within the projects and partner with the IT director/senior director responsible for the project
- Manage the team of R&D, IT, CSVQA and contractors to ensure projects are completed per requirements, on time and within budget
- Provide leadership and establish business process guidelines
- Provide input into the building of the long term strategy for R&D IT Systems
- Own 1 or more of the key strategies in the long term R&D IT systems plan
Qualifications for global process manager
- For projects, manage several associates to ensure delivery of SOW/PO’s and training programs, working closely with them to ensure deliverables are met
- Create and lead the User Governance Meetings as required
- Drive cohesiveness and productivity amongst regional system leaders, Super Users and SMEs across sites
- Ensure the project team delivers required Global/Regional SOPs
- Create and lead discussions on the strategic business case and resource requirements to support new
- Six Sigma Black Belt certification or comparable preferred
3
Global Process Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of global process manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global process manager
- Assist in continuing to develop and implement standard project management process methods, and provide training of these methods to ensure uniform practices within BSS
- Support BTS Portfolio Management processes and tool including issue analysis, future enhancement testing, end user training, planned roll outs to additional BTS organizations, create/update Project Online views, and resource/timeline template maintenance
- Manage the delivery of dashboards and status reports that provide objective measurements of the financial, quality and schedule performance of all projects to enable management to make strategic decisions
- Facilitate project governance by running Gate Council reviews to enforce project management and SLC processes
- Host PMO open house session
- Conduct lessons learned sessions, documenting results and adjusting best practices and templates to improve the needed Project Management processes
- Own and update the PMO SharePoint site and configure workflow on PCRs
- Support capacity management team by producing ad-hoc reports for analysis
- Oversee the project risk/issue management processes
- Influence at the director level to build a culture of metric accountability across the enterprise
Qualifications for global process manager
- Strong interpersonal, communication, diplomacy, negotiation, and presentation skills
- Knowledge of pharmaceutical regulations and requirements (i.e., cGCP)
- Masters degree in Business, Finance, Accounting or Supply Chain desired
- 7-10 years of leadership experience within the Procurement and/or Procurement Operations process within similar large multi-national organization(s)
- 7-10 years of experience within the Procurement and/or Ordering process within similar large multi-national organization(s)
- Work closely in Close with Consolidations, Financial Reporting, or General Ledger processes
4
Global Process Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a global process manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global process manager
- Ability to engage business partners
- Understanding of Six Sigma concepts
- Work with a global finance team
- Manage the Global POS Data Roadmap including requirements gathering for Dashboards & regional training and implementation of reporting tools
- Establish, document and maintain wholesale process & operations best practices in playbook to lead execution of standard and scalable processes and tools
- Assist regions in creating, updating, and maintaining selective distribution models for customer segmentation
- Assist in defining KPI/Metrics for segmented business and reporting cadence for review
- Define wholesale Shop-in-shop process including Account/VM metrics and reporting
- Provide 3rd Party E-commerce Wholesale Support with account input and analytics/reporting creation
- Represent Wholesale business during continuous alignment with Omni Channel teammates
Qualifications for global process manager
- Determine and scope projects based on challenges identified in the end to end process
- Ability to assess the RTR process with an integrated end to end approach
- Establish operating model and cadence to pro-actively work with business partners to obtain the “pulse” of the organizations
- Advocate for sharing of leading practices across regions and drive continuous improvement through metrics (e.g., what does success look like?)
- Establish and participate in the project prioritization process and partner with IT and Finance leadership in determining overall project portfolio roadmap
- Effectively manage process improvement projects and or enhancements
5
Global Process Manager Job Description
Job Description Example
Our growing company is hiring for a global process manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global process manager
- Requires 25% travel commitment
- Prepare business executive to present to upper management in quarterly operations reviews and state of business presentations
- Understand and use current finance systems and tools to highest levels of capability
- Support with global cloud finance projects – not limited to PaaS activities – cloud profitability analysis and cloud sales productivity
- Develop, deploy, and audit global standard operating procedures and SPS Process for Lean, Agile, Collaborative, Project, and Service supply chain fulfilment responses related to distribution operations
- Standardize deployment and configuration of approved warehouse management system federation (Manhattan, SAP profiles & Oracle)
- Develop playbooks for integration of mergers & acquisitions into the distribution centre network and common distribution centre actions to execute changes in global warehouse operations
- Align internal distribution centre operating procedures and KPIs with specifications with KPIs for third party/outsourced suppliers
- Maintain quality audit and guidelines that support best in class distribution operations
- Leverage global distribution skill networks, benchmarking, & analysis, create global change control process and governance for Distribution Operations standards
Qualifications for global process manager
- Strong understanding of the Record to Report process
- Strong understanding of Oracle Financials Suite and experience in deploying globally – Oracle GL, AGIS
- Strong understanding of management reporting tools (e.g., Hyperion and OBIEE)
- Experience in leading global projects and teams
- Excellence in strategic planning, project management and personal leadership
- Broad & deep knowledge of theories, tools and practices in business improvement and project & change management