Business Process Manager Job Description

Business Process Manager Job Description

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Business process manager provides specialized business governance and control related advice/support to management / leadership and respective teams for area(s) of specialization.

Business Process Manager Duties & Responsibilities

To write an effective business process manager job description, begin by listing detailed duties, responsibilities and expectations. We have included business process manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Business Planning & Management – Responsible for facilitating the development of the unit’s business plan
Support project financial management through ensuring use of a budget tracker and providing guidance on financial planning for forecasts, budget tracking and projected burn rates
Support Inventory Forecasting initiatives through reporting, review and analysis of proprietary vendor generated reports
Standardisation and optimisation of UAM Control Framework group-wide, including Design and definition of business processes and technology to support the UAM framework
Developing complete, accurate and unambiguous documentation of business analysis artefacts suitable for internal use and publication to the business as needed
Manage functional scorecard for Channel Management (based on channel KPIs)
Work closely with partners and stakeholders across organizations to understand the impact of channel services in their areas and to gain insights to inform future design and development
Business Manager for the General Manager of the Worldwide SMSG Finance organization
Foster a collaborative business partnership with key executives and other senior management to build long term relationships
Individual must be data, systems and business savvy

Business Process Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Process Manager

List any licenses or certifications required by the position: PMP, APICS, PM, LEAN, 9001, ITIL, BPM, CEO, CFO, DMAIC

Education for Business Process Manager

Typically a job would require a certain level of education.

Employers hiring for the business process manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Finance, Business/Administration, Management, Education, Computer Science, Accounting, Information Systems, MBA

Skills for Business Process Manager

Desired skills for business process manager include:

Moderately complex area of specialization
Own area
Complex area of specialization
Planning
Concepts
SAP
Business Process Management and Project Management Tools
Business process principles
Theory
Coordinating workloads to meet established deadlines

Desired experience for business process manager includes:

Expert level knowledge in VBA and Macros
Strong skills in Process Mapping and Business Process reengineering (Six Sigma)
Experience facilitating workshops and focus groups and making presentations to large groups
Ability to develop effective working relationships with clients and business representatives
A minimum of 2 years of relevant analytics experience
Partner with Central Finance Team and Engineering Finance Groups on P&L and Gross Margin requirements and end to end delivery including user acceptance

Business Process Manager Examples

1

Business Process Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of business process manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business process manager
  • Lead the creation and review of product dashboards
  • Identify and drive spares quality improvement programs
  • Develop strong relationships with Commercial management and non-commercial stakeholders (Legal, IT, Finance ) to ensure full adoption of the processes designed to meet the needs of their business
  • Work with IT department Project Management Office to prioritize all Trouble Tickets for the Revenue Assurance team
  • Assess a project's impact on people, processes, and tools within the organization
  • Identification of key metrics to achieve target business outcomes and project successes
  • Proactively suggest and develop improvement to increase lead generation
  • Partner with marketing program owners to support the campaign/event and promotion
  • Ensure accurate, standardized tracking and reporting of all Lead Gen programs using marketing automation platforms (Marketo or Eloqua, Eloqua preferred)
  • Adopt rigour around pipeline activities in Salesforce and form a working relationship with Sales Managers to build and maintain pipeline
Qualifications for business process manager
  • Solutioning of potential client requirements and helping create commercial proposals the creation of implementation budgets
  • Knowledge across a range of products and services, including custody, fund accounting, transfer agency, back office, derivatives, collateral management, prime brokerage and lending
  • Proven ability to lead complex, cross-functional team efforts
  • Must be a Team Player able to collaborate effectively
  • Experience with building or administering relational databases, .NET Application development and reporting/dashboarding tools such as Tableau strongly preferred
  • Minimum 2 years of experience in an audit or business controls environment (Certification preferred)
2

Business Process Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a business process manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business process manager
  • Develop the cross-functional and cross-geo relationships required to ensure effective and efficient process and program execution
  • Support responsive business partners in developing and facilitating Global workshops
  • Lead and manage responsive business projects
  • Participate in a virtual working environment managing time zone & cultural differences
  • Sales & Service Excellence – Oversight of collection and analysis of sales and service execution tools, processes and data to help drive improved processes to achieve business objectives
  • Playing a key role in the businesses commitment on process improvement and present findings to Senior Business Banking Executives
  • Manage analytics, process management, training and mentorship to new resources (external or internal)
  • Determines overall staffing requirements relating to projects
  • Replace existing quoting application used by North America/Oceana, and enable other BUs with CPQ capabilities
  • Successful implementation should result in a globally connected business, with standard processes capable of delivering world class performance
Qualifications for business process manager
  • Lean Six Sigma Green/ Black Belt certification with experience as a Project Lead
  • Solid strategic and tactical business skill
  • Master's Degree in Engineering or Business Management or Process Management or Project Management or Risk Management or Communications or Computer Science or Information Systems
  • Process Management Certification or Compliance Certification or Business Process Management Certification
  • Willingness to get into the details
  • 5+ years experience in high technology industry preferred
3

Business Process Manager Job Description

Job Description Example
Our growing company is hiring for a business process manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business process manager
  • Assists in planning and executing projects as assigned
  • Support leadership and management in the planning and execution of Lean kaizens and projects, helping to expand and develop continuous improvement and business process engineering skills
  • Experience gained driving improvements in control and compliance in a remote location or new industry within an emerging economy
  • Research the risk and impact of control deficiencies
  • Effectively communicate results of analysis
  • Develop Project Plan and management capability for overall CXT Program creating alignment and consistency with all projects within the Program
  • Upon arrival at site, perform general site inspection
  • Check housekeeping log for any outstanding issues from previous shifts
  • Meet with the General Manager to discuss outstanding projects as appropriate
  • Develops new ideas and methods for developing the assigned processes
Qualifications for business process manager
  • Must have strategic focus and be able to challenge assumptions
  • Proficient in MS Excel a must, including advanced formulas and pivot tables
  • A proven innovative thinker and problem solver
  • Facilitate the documentation of all processes and controls
  • Serve as the subject matter expert on all of the unit’s functions and processes
  • Define, design, and support process improvement initiatives across multi-functional areas and ensures alignment with the overall organizational strategy
4

Business Process Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of business process manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business process manager
  • Monitor and update information on activated carbon markets, focusing on opportunities to position product sales with higher value return
  • Supervise the work of employees providing feedback and counsel to improve efficiency and effectiveness
  • Complete monthly / annual forecast updating information and coordinating with production planners
  • Review price list and opportunities with Area Sales Manager on semi-annual basis
  • Maintain relationships with partners, vendors and key customers
  • Ensure the process purification group is fully compliant with the companies legal, safety and general code of conduct policies
  • Assess and report on monthly / quarterly performance against plan and forecast
  • Create and execute Supply and Purchase agreements with business partners and customers as required
  • Review and approve price changes/additions for PP products on a monthly basis as required by SOX control documents
  • Point of contact for General Managers and Operation Heads within the regions to identify areas of need
Qualifications for business process manager
  • Leverage and partner with IT, Ops Innovation and Excellence, Risk Management and other teams to drive and deliver improvements to the processes
  • Challenge existing processes and makes change recommendations as necessary
  • Identify points of process risks or potential failure and makes recommendations to control risk, follow process through to completion
  • Ensure alignment with customer expectations to deliver a WOW! experience
  • Serve as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes
  • Prioritize and manage own workload, and possibly the workload of others, in order to deliver quality results and meet pre-determined timelines
5

Business Process Manager Job Description

Job Description Example
Our company is looking for a business process manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business process manager
  • Surveys, identifies and analyzes best practices for techniques and processes
  • Performs cost and benefit analyses and constructs business cases for process improvement opportunities
  • To monitor business processes and define process performance measures
  • To request information from involved business partners, execute root caus analysis on the performance of a process/organization and propose, test & implement solutions
  • To plan, coordinate and lead the analysis and definition of new projects and processes
  • Using project management techniques to stick to deadlines, scope and
  • 7+ years’ experience working in financial services with preference to Fund Administration
  • 7+ years’ experience using Advent Geneva
  • 5+ years’ experience using HWM Mantra and/or SundgardInvesTran or other Investor Allocation System
  • Understanding of complex financial instruments/functions (Credit Facilities, Swaps, Trade Settlements, allocations)
Qualifications for business process manager
  • Ensure accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/comms, tables, charts, files)
  • Identify, take ownership and/or assist with resolution of issues as they arise, or escalation of issues as appropriate
  • Participate as a member of the team in executing assigned deliverables within specified parameters
  • Demonstrable experience in USAID contracting and/or cooperative agreements, grants, USAID ADS, FAR, AIDAR and other USG international regulations
  • Strong Excel, budgeting and financial management skills
  • Demonstrated experience leading and mentoring junior staff and conducting internal training

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