Business Process Improvement Job Description

Business Process Improvement Job Description

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Business process improvement provides daily production processing and support activities for financial systems using Oracle Hyperion Financial Management (HFM), Oracle Hyperion Essbase and Applied OLAP Dodeca products, along with other tools and resources.

Business Process Improvement Duties & Responsibilities

To write an effective business process improvement job description, begin by listing detailed duties, responsibilities and expectations. We have included business process improvement job description templates that you can modify and use.

Sample responsibilities for this position include:

Work with user to set realistic response time and/or deliverable expectations
Perform necessary follow up with business partners to ensure new or modified system functionality is performing satisfactorily and requirements have been met
Work with Project Manager to participate in a post-project audit to ensure the process is improved for the next project
Understand development tools and system architecture sufficiently to communicate technical issues to business partners
Help manage the scope and change control of project in coordination with IT management and business partners
Ensure appropriate business issues are resolved at the appropriate times during the life cycle of the systems development process
Work with business partners to conduct initial system roll-out and user training
Serve as a dedicated resource working directly with senior division leaders and staff to support process improvement
Report and communicate the results from process improvement efforts to key stakeholders including C-suite executive and other senior leaders
Advise divisional and BPI staff on process improvement topics to instill and sustain changes

Business Process Improvement Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Process Improvement

List any licenses or certifications required by the position: PMP, PMI, CBAP, CBIP, PMBOK, ISO, ITIL, LEAN, BPM, BA

Education for Business Process Improvement

Typically a job would require a certain level of education.

Employers hiring for the business process improvement job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Engineering, Computer Science, MBA, Math, Project Management, Management Information Systems, Education, Software Engineering

Skills for Business Process Improvement

Desired skills for business process improvement include:

Process and business systems improvements and implementation
Similar tools
SQL
Tableau
Hyperion Strategic Finance
Smart View
Hyperion Planning
Collibra
Excel
Customer service and contact center operations

Desired experience for business process improvement includes:

Strong documentation skills and ability to write clear concise business descriptions with appropriate levels of detail
College or University degree in Business or working equivalent
Strong interpersonal and management skills, with ability to manage multiple people and projects in fast-paced environment
Analyze source system feeds
Utilize various process improvement tools and methodologies when designing BPI teams
Organize, lead and facilitate cross-functional project teams

Business Process Improvement Examples

1

Business Process Improvement Job Description

Job Description Example
Our innovative and growing company is hiring for a business process improvement. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business process improvement
  • Leads process workouts to identify and document existing business processes, propose enhancements to business processes that improve efficiency, boost productivity or address identified needs
  • Leads process workouts to identify and document existing business processes, propose enhancements to business processes that improve efficiency and boost productivity
  • Assists individual project managers in obtaining prioritization for their projects including help in establishing plans and goals
  • Partner with relevant executive change agents and/or business leaders to ensure preparedness, understanding and adoption of new global processes and tools
  • Accountable to ensure processes and improvements deliver a positive return on investments
  • Ensure policies and processes are supported across brands and regions
  • Determining the as-is state, identifying formal and informal business processes in the organization, and obtaining the context in which the process is performed and the value generated, the pain points that exist and possible solutions to address
  • Create, maintain and manage the project plans to achieve PCI (Payment Card Industry) certification/re-certification
  • Partner with Technology partners to identify, document and monitor the applicable system enhancements required to achieve PCI certification
  • Partner with the various functional areas to define and execute on the applicable change management plan to ensure seamless implementations and transitions
Qualifications for business process improvement
  • Ability to understand and analyze various business processes at both broad and deep levels
  • Excellent process analysis skills required
  • Experience with Process and Value Stream Mapping and Analysis
  • Experience with project management techniques and practices
  • Experience with Customer Experience Journey Mapping desired
  • Solid interpersonal skills with the ability to influence stakeholders at all levels
2

Business Process Improvement Job Description

Job Description Example
Our company is looking to fill the role of business process improvement. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business process improvement
  • Provide Status updates and develop communication to inform executive leadership of PCI certification progress, barriers and other issues
  • Gain and Maintain knowledge of applicable PCI and other data / IT security standards and requirements to understand their relationship to organizational processes, systems and capabilities which may impact annual activities to secure the PCI ROC (Report of Compliance)
  • Lead / manage other key enterprise initiatives within the Process Improvement program
  • Develops organizational objectives that align with the business strategy specifically in the areas of Compliance, Portfolio Management, IT, Finance, Travel and Building Services
  • Develops short and long term goals and objectives and works with the Director, Organizational Effectiveness to measure achievement of business process improvements
  • Responsible for overall management, technical development, implementation, personnel, budget and financial oversight of the compliance and business process improvement unit
  • Responsible for developing and overseeing implementation of standardized processes that drive improvement in business goals
  • Responsible for driving strategic initiatives across product development processes and support development efforts by representing quality and the customer during the process
  • Responsible for developing quality plans and participating in design reviews, FMEA activities, and verification and validation reviews of product development
  • Lead and manage documentation across functions for processes ensuring successful product and project delivery in a predictable and high-quality manner
Qualifications for business process improvement
  • 8-10 years of progressive leadership experience, preferably with a combination of project management and business operations is required
  • 3+years of experience with end-to-end business process lifecycle management which includes
  • This role works closely with the other FinOps Department
  • Bachelor’s degree required with a focus in Business Process Analysis or similar field
  • Business Process, Business Analysis, and/or Lean/Six Sigma certifications preferred
  • 5 - 7 years of Business Process Improvement or business analysis experience required
3

Business Process Improvement Job Description

Job Description Example
Our company is looking for a business process improvement. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business process improvement
  • Translate performance and production data into continuous improvement opportunities and targets
  • Act as a consultant and a bold problem solver leading retrospective analysis on issues as they arise
  • Demonstrate flexibility and leadership in deploying process redesign skills in solving range of opportunities in varied domains such as organizational interactions, roles and responsibilities matrices, product development processes, program management, commitment management, software deployment
  • Serve as subject matter expert, role model, and coach for best practices related to designing and improving products (Root cause Analysis, Failure Mode and Effects Analysis, Fault Tree Analysis)
  • Manage and direct teams of Quality professionals across multiple BPO organizations and lines of business
  • Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for multiple processes across multiple functions
  • Partner with key leadership and management stakeholders to assess current processes and identify process improvement opportunities utilizing voice of the customer (VOC), organizational, analytical, and problem solving methodologies
  • Act as a key driver of change within the business, supporting management/cross functional decisions by communicating the enterprise-wide changes to employees and helping them to learn, understand, adjust and grow with the business’s transformation
  • Plan and assist in the execution of various transformation events and projects targeted towards improving the business’s transactional performance
  • Participate in the process of selecting, scoping and prioritizing projects across the business
Qualifications for business process improvement
  • A keen sense of organizational change techniques that will engage employees and drive the adoption of process improvement, factoring in the human side of change management
  • Must demonstrate initiative to learn new skills and be a self-starter, able to work under minimal supervision
  • Lean or Six Sigma Black Belt Certification or Master Black Belt
  • 5+ years of experience working and leading project initiatives
  • Functional knowledge of a major shared services business process (prior experience preferred) - procure-to-pay, customer-to-cash, account-to-report, global reporting, master data management
  • 5+years IT Project / Program Management experience
4

Business Process Improvement Job Description

Job Description Example
Our company is looking for a business process improvement. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business process improvement
  • Assist BET leadership team in building an integrated strategic plan
  • Build consensus on strategic plan and refine (as required) with BET leaders and stakeholders
  • Establish a project prioritization process based upon value generation & expected return on
  • Perform Process and Product Quality Assurance activities (including audits, scheduling, reporting)
  • Develop, recommend, and implement cost savings ideas
  • Executes continuous improvement idea projects with minimal supervision
  • Facilitate focus groups
  • Uses AutoCAD to develop facility layout improvement scenarios
  • Supports Engineering functions and tasks as required
  • Provide informative and professional assistance when working with the external and internal customers
Qualifications for business process improvement
  • ISO 27002 Security Standards experience
  • PMP Certification or the willingness to obtain in a year
  • Financial Industry / Banking / Payment Card experience
  • HIPAA / PHI / PII experience in Healthcare environment
  • Payment Card Industry Certification experience
  • University degree in a relevant discipline (Electrical or Mechanichal or Areospace Engineering Degree)
5

Business Process Improvement Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of business process improvement. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for business process improvement
  • Communicate technical and complex concepts to ensure that they are well understood - will interact with Production Workers, Plant Managers and Operations Director
  • Act as a role model and adviser to junior members of the team to facilitate learning, consistency, and technical depth of the team
  • Apply Process Improvement / Lean / Six Sigma value propositions to ensure that there is a positive ROI across the each solution you deliver
  • Extensive coordination with multiple stakeholders at all levels of the organization to understand the current state (problem statement) and define appropriate goals/objectives (Solution)
  • Develops short term and long term strategies along with programs to drive continuous improvement culture for a sustainable long term benefit
  • Ensure all processes adhere to corporate compliance guidelines all applicable state and federal mandates regarding equipment safety and documentation of all customer employee interactions
  • Assisting with composing and editing content for company-wide communications including social media posts, newsletter stories and video content
  • Monitoring and responding to social media communications within the company’s internal social media network
  • Assisting with coordinating meetings, training sessions, and associate recognition events
  • Creating and editing PowerPoint Presentations
Qualifications for business process improvement
  • Advance academic degree – MS in Engineering or MBA degree required with background in technology/operation
  • 15+ years of work experience in engineering, process redesign and transformation, quality or related
  • Prior experience with OEM in airline or aviation industry a strong plus
  • Lean or Six Sigma certification highly desired – strong knowledge and working experience with these or similar methodologies is required
  • Strong track record in change management, strategy development and execution
  • Excellent communication skills at all levels of the organization - Ability to develop executive level updates and communications will be critical

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