Improvement Analyst Job Description
Improvement analyst
provides support to performance improvement teams utilizing process improvement methodologies such as Lean, Six Sigma, PDSA/PDCA, etc.
Improvement Analyst Duties & Responsibilities
To write an effective improvement analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included improvement analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Advanced Microsoft Excel and Access knowledge, including VBA programming
SQL Server , SQL Programming and Database Normalization Experience
Compiling ad hoc reports as required
Highly organised with a high attention to detail
The ability to draw on available resources to quickly understand a complex business function
Experience in finance or leasing will be well-regarded
Support process improvement initiatives by facilitating meetings among key stakeholders and guiding teams through the necessary steps to ensure project success
Through observation and analysis of data, identify key areas where process redesign/improvement can significantly impact efficiency, quality, profitability, competitive position, and employee / customer experience
Participate in the development of process improvement projects by creating timelines and schedules for Business Process Improvement delivery within the project
Serve as subject matter expert in defining, documenting, and managing business requirements
Improvement Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Improvement Analyst
List any licenses or certifications required by the position: PMP, ACE, LEAN, ITIL, CMMI, CPA, SQL, ACP, CPHQ, APICS
Education for Improvement Analyst
Typically a job would require a certain level of education.
Employers hiring for the improvement analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Finance, Education, Business/Administration, Healthcare, Industrial Engineering, Management, Statistics, Science
Skills for Improvement Analyst
Desired skills for improvement analyst include:
Change management principles
Methodologies and tools
Six Sigma
Excel
Lean
Process improvement methodologies
Quality improvement philosophy and techniques
SQL
Access
Microsoft Office Suite
Desired experience for improvement analyst includes:
Serve as a project team member and stakeholder for process improvement efforts, new projects, and system enhancements initiated by other lines of business, in order to ensure that the interests of the customer and the department are well represented
Quantify the financial opportunities and benefits offered by process improvement projects
Report the impact of process improvement efforts
Perform effective change management to ensure long term sustainability of changes
Lead or support Customer Experience Journey Mapping
Independently drive toward key objectives
Improvement Analyst Examples
1
Improvement Analyst Job Description
Job Description Example
Our company is looking to fill the role of improvement analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for improvement analyst
- Drives Lean principles, functioning as a primary change agent
- Monitors Lean initiatives to schedules and deliverables, ensuring business objectives are met
- Develops and implements Lean training and provides consultation
- Perform time observations, create and maintain standard work sheets, standard work combination sheets, percent load charts, plant visual controls, driver measure boards and other metrics
- Consulting with internal partners in information technology, business analytics, HR, Finance, to build and support end-to-end process design, development and metrics
- Supporting delivery of solutions including improvement opportunities, process changes, labor standards, DC reconfigurations
- Developing specific technical expertise, , Labor Management System Implementation, DC Design, Operations Implementation, Warehouse Management System Implementation
- Identify and promote opportunities to achieve continuous improvement in operational and process performance
- Ensure customer satisfaction throughout the project life by challenging project steps defined at start against changing customer's business requirements
- Ensure supporting systems are maintained in compliance to the process and data sources standards
Qualifications for improvement analyst
- Lead or mentor Lean Process Mapping & Analysis activities
- Skilled in Microsoft Excel, Word, and Visio (or related process mapping tool)
- Must be able to meet deadlines and to produce meaningful results in a challenging environment
- Green Belt preferred, but not required
- Experience with of Microsoft Visio an asset
- Able to multi-task, prioritize projects and work independently effectively within a team environment
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Improvement Analyst Job Description
Job Description Example
Our company is growing rapidly and is hiring for an improvement analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for improvement analyst
- Conduct health check activities on the implementation of the Lean Management System across key business units, providing solutions to remediate gaps and support implementation
- Implement the Lean Management System across remaining business units using the Service Excellence methodology in conjunction with business SMEs
- Data mine metrics and key indicators to discover root causes for customer dissatisfaction
- Conduct trending analysis to identify performance gaps, highlight strengths, and provide recommended corrective actions
- Create and maintain weekly/monthly trending reports
- Own, maintain and improve key ACES tools including the EU ACES team sharepoint and project tracking tools
- Research new data sources and analytical tools
- Partner in creation of CS Goals around key operational metrics
- Process improvement activities implemented in form of projects and kaizens
- Manipulate/mine data from databases (MySQL, Oracle, data warehouse, FC log files)
Qualifications for improvement analyst
- Mentor or coach on Lean principles and techniques
- Prepare training materials and conduct Continuous Improvement and Lean-related training
- Work with business stakeholders to provide direction, support and decisions to ensure quality improvement efforts continue to progress in alignment with organizational strategy
- Provide subject matter expertise related to commercial and exchange quality improvement, including but not limited to impact of product alignments, networks, claims, clinical programs which contribute to member and provider outreach opportunities
- Engage with corporate/market IMM resources to validate HEDIS data alignments
- Engage with QIS to provide post run validation
3
Improvement Analyst Job Description
Job Description Example
Our growing company is hiring for an improvement analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for improvement analyst
- Prepare detailed analysis on targeted KPIs
- Listen to calls and review case history to research issues and create a chronology/summary of the merchant’s experience
- Pull a single case or call to validate a merchant claim or research how it was handled by the agent
- Run reports from the system
- Review cases that meet certain criterial to document findings
- Implements improvements initiatives to reduce manufacturing operating costs
- Develops and communicates metrics, event objectives, project status, barriers, and results
- Facilitates kaizen events and leads kaizen teams
- Forecasts financial impact of process improvements
- Investigates problems and requirements to develop and implement appropriate solutions
Qualifications for improvement analyst
- Provide guidance to infrastructure development related to operational tools/process related to provider GIC development tools, supplemental data intake and processing, and analytics (reporting-internal [e.g
- Documentation into SharePoint tool
- Share responsibilities for development of commercial measure “playbook”
- Collaborate with team on initiatives to improve clinical results around first QRS identified measures and ultimately around commercial measures that drive accreditation activities
- Able to dive deep whilst seeing the big picture
- With the Value Stream Manager, support the identification of production requirements within the Value Stream ensuring alignment with process departments (molding, stamping, plating, ) on needed capacity and priorities to achieve the Value Stream goals along with the development and deployment of appropriate planning, replenishment and signaling tools and methodologies aligned with PFEP
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Improvement Analyst Job Description
Job Description Example
Our growing company is looking to fill the role of improvement analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for improvement analyst
- Maintain supply replenishment and team room setups for Kaizen events
- Deploy and Maintain a Culture of 5S
- Manage and oversee ACE processes to ensure requirements are met and objective evidence is obtained
- Drive customer satisfaction through utilization of Market Feedback Analysis System
- Perform deep analyses of finance processes
- Maintain, review and challenge KPI’s (end to end process measurements)
- Need to engage and support Finance people in various Continuous Improvements initiatives
- Build and maintain strong business relations across the organization and be confident around higher management
- Seek for benchmarking with external companies in order to incorporate best practices to Global Finance Continuous Improvement program
- Support building Global Continuous Improvement culture within Finance organization
Qualifications for improvement analyst
- 3-5 years of professional experience with focus on production, logistics or engineering and financial knowledge
- Expertise in database applications
- Advanced knowledge of analytical tools such as Excel and Minitab
- Experience operating in a matrix organization and influencing without authority
- Experience coordinating several groups of different language and culture and translating inputs to a consistent EU level message
- Experience communicating to and influence a senior audience using data
5
Improvement Analyst Job Description
Job Description Example
Our company is growing rapidly and is looking for an improvement analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for improvement analyst
- Perform diverse cross company tasks (specified below) that are not part of Finance Teams core activities
- Continuous improvement activities, data analysis, presentations, coordination
- Able to develop macro solution
- A primary focus will be to lead and assist in major wellness programs and improvement initiatives across Digital & Emerging Payments – Incident, Problem and Change
- Key contributor to building the production organization and transforming Digital to align with CCB Production Management processes, goals, and objectives
- Assists with researching and implementing best practices to ensure continuous process improvements across all departments and business units
- Assemble and present assessment results to department and company leadership in conjunction with project team
- Responsible for tracking and communicating the progress of assigned projects including issues, milestones and metric performance
- Communicate well with cross department leadership, sponsors and stakeholders
- Continually and proactively communicate updates on project statuses and issues to CI Team, via regular communications and status reports
Qualifications for improvement analyst
- Ability to Develop reporting structures via the programming languages listed above
- Knowledge and/or experience in implementing UTC ACE Operating System or equivalent Continuous Improvement methodology
- Support effective teamwork
- Have a Master degree, preferably with a post doc as Chartered Financial Analyst or Process Design Engineer
- Awareness of the latest big data techniques and you have affinity with big data analysis
- Have knowledge of statistical and 6 sigma techniques