Process Improvement Manager Job Description
Process improvement manager
provides project management for process improvements in the areas of procedural documentation and process management in conjunction with cross-functional stakeholders and subject matter experts.
Process Improvement Manager Duties & Responsibilities
To write an effective process improvement manager job description, begin by listing detailed duties, responsibilities and expectations. We have included process improvement manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Support Purchasing team with data and analytical requirements as needed
Functional expert to challenge and refine business, functional, and data requirements
Coach process improvement practitioners in the execution of process improvement efforts (Lean Six Sigma projects, Kaizen events)
Lead enterprise-wide process improvement efforts
Educate and promote a culture of continuous improvement across the enterprise
Plan and manage successful project execution, implementation and sustainability
Manage Process Improvement (PI) program for TMMC to deliver savings and improve program effectiveness
Drive and support Global Value Improvement initiatives in businesses, functions, and regions (AMEA
Supporting the design, implementation, and management of process improvements to enhance claim submission efficiency and quality
Performing detailed analyses of claim submission data and overseeing the development of routine and ad hoc reporting to identify key areas of opportunity
Process Improvement Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Process Improvement Manager
List any licenses or certifications required by the position: PMP, PMT, ENG, OPS, ISO, ITIL, PM, SQF, HAACP, GB
Education for Process Improvement Manager
Typically a job would require a certain level of education.
Employers hiring for the process improvement manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, Management, Education, Finance, Technical, Business/Administration, Manufacturing, Project Management, School of Engineering
Skills for Process Improvement Manager
Desired skills for process improvement manager include:
Compliance with local and corporate policies
Expectations
Requirements
Customer specific quality testing
Tools
Change management process
Project management principles
TQM
Process mapping and design
Statistical applications and project management software
Desired experience for process improvement manager includes:
Implement, innovate, modify and create new standard operating procedures, policies and processes as appropriate
Proven success in leading high performance teams, achieving results through others, and being a strong team player with the ability to organize and manage multiple confidential/sensitive, time-critical, and competing priorities and projects
Creation of strategies to develop, maintain and strengthen vendor relationships
Strong information management, analytical and technical skills, investigative, forensic, recovery and analysis techniques
Understanding of Firm/Company information Data Mapping (systems/apps)
Ten plus years of eDiscovery or related technology and process experience
Process Improvement Manager Examples
1
Process Improvement Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a process improvement manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for process improvement manager
- Meets financial objectives by estimating requirements
- Develop and deliver training to employees as to concepts, methods, tools utilized in process, performance efforts including but not limited to Six Sigma Green Belt certification
- Collaborating with cross-functional teams to develop creative solutions to complex claim submission issues
- Identifying and enacting opportunities for learning and development within the team
- Development of a networked Microsoft Project schedule for internal, external Earned Value Surveillance activities schedule for Training Plan development and implementation
- Develops and maintains a surveillance training program standard artifact examples for the 32 EVMS guidelines
- Pulls data from multiple sources such as Micro-frame Project Manager (MPM), SAP, BI, into an access database to automate the analysis of project data to identify audit risks in a data driven DCMA surveillance environment
- Establish best practice guidelines and clearly document proper purchasing processes and procedures in order to ensure an optimal P2P process is followed across the region
- Manage and direct activities of plant buyers in Simpsonville to ensure alignment with purchasing and plant objectives
- Implementation management, ensuring consistency with corporate strategy, consistency of process across projects and customer satisfaction with the products
Qualifications for process improvement manager
- Review, organize, manage and adjust resources, customizing to technology/industry changes, firm business continuity, security, and process improvements need for Firm/Company defensibility
- Create strategies to develop, maintain, and strengthen vendor relationships
- An understanding of Financial Services industry functions
- Management, presentation, relationship building and consulting skills required
- Strong focus on customer satisfaction, process measurement and metrics
- Experience with regulatory research and the Federal Rules of Civil Procedure
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Process Improvement Manager Job Description
Job Description Example
Our growing company is looking to fill the role of process improvement manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for process improvement manager
- Serve as the point of escalation for governance and quality issues, and work closely with Business Data Stewards, Finance Data Governance Office, Business Stakeholders, and IT to maximize data quality
- Advance the adoption of data standards and agreed upon data management processes
- Own the development of business process and system improvement opportunities as it relates to the Product & Services hierarchies, and communicate outcomes to the team
- Work with business functions to analyze existing processes/systems, operational challenges
- Ensure Integration with GSCs, Customer Service, Commercial, TnM, Operations, Crewing, TVOs, Documentation, Finance, all areas
- Customer satisfaction - Monitor customer complaints, define, develop and deliver improvements to processes (lessons learnt) and monitor feedback to customers of improvement initiatives
- Assist in standardizing process within the team
- Supports business process improvements that foster continuous improvement, execution, growth, and other key strategic initiatives
- Lead the Enterprise Continuous Improvement group in the identification, design and delivery of business process improvement initiatives
- Leads complex Process Improvement and Process Design projects
Qualifications for process improvement manager
- Undergraduate degree in Business Administration, Finance, or similar field
- MBA and/or a professional designation (CMP, PMP, CA, CMA, CGA) is considered an asset
- Lean Six Sigma designation considered an asset
- Strong leadership and people management expertise
- 5-8 years of experience delivering high-impact project management, process improvement and/or organization change management projects
- Demonstrated leadership experience formal or informal
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Process Improvement Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of process improvement manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for process improvement manager
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations
- Work extensively with stakeholders and business process owners to coordinate end to end requirements, design, testing and deployment including change management associated with initiatives
- Consults on the use of Lean and Six Sigma Techniques to improve process performance
- Execute complex projects aligned to business goals
- Develops process improvement plans by conducting analyses
- Validates processes by establishing product specifications and quality attributes
- Updates job knowledge by studying trends in and developments in process improvement management
- Responsible for leading the development and growth of organization-wide process improvement efforts
- Review and analysis of multiple functions affected by system changes in the environment
- Work with functional leaders to develop the plan and commitment to manage project cost, resources, and timing of execution
Qualifications for process improvement manager
- Influence General Counsel, Global Security and HR by providing IT forensic and investigative processes
- Comprehensive knowledge Microsoft Office Word, Excel and PowerPoint
- Strategic and analytic thinking skills
- Microsoft Access, Project and Visio
- Finance, Supply Chain, Industrial Engineering or related bachelor's or master's degree
- 5+ years of leadership experience in managing process with multiple stakeholders, preferably in the supply chain and/or technology space
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Process Improvement Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of process improvement manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process improvement manager
- Develop clear path to execution with the assistance of Global Council members
- Support the external customer in maintaining operational excellence during project execution phase
- Manage project resources, tasks and costs to bring projects in on time and within budget
- Leverage operational expertise and translate business needs into process steps and activities (50%)
- Work with operations to lead plant's continuous improvement
- Work with the Product and Quality Engineers for product/process continuous improvement efforts
- Improves plant cost, productivity, quality, and safety performance through the development and implementation of process improvements
- Designs process changes utilizing CAD system
- Ensures correct ergonomics and OSHA guidelines are adhered too
- Supports continuous quality and process improvements in order to ensure a consistent, high quality experience for customers, employees and managers
Qualifications for process improvement manager
- Support and maintain established, aggressive customer time and content sensitive Service Level Agreements
- Influence General Counsel, Global Security and HR by providing IT information preservation, collection and review processes and technologies for defensibility
- 4 to 6 years of relevant work experience in process improvement, change management and project management, with 2+ year as a Black Belt or Mater Black Belt
- Superior customer service and strong verbal and written communication skills to support teams in working with employees and business leaders in European countries
- Have a strong appreciation for the overall impact from operational modifications and how they tie to overall business metrics
- 4 year degree in Business Mgt, Accounting or Finance or equivalent combination of work experience and related education required
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Process Improvement Manager Job Description
Job Description Example
Our innovative and growing company is looking for a process improvement manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process improvement manager
- Deliver appropriately positioned and timely financial advice strategies, tools, and support to advisers in accordance with business opportunities, licensee guidelines and enterprise initiatives
- Act as a change agent and role model by systematically driving use of PPI LE tools for continuous improvement and change throughout operations
- Responsible for standardized communication across CTS US organization including driving change initiatives for ongoing improvement and ensure consistency
- Responsible for project management for significant CTS US wide projects, providing leadership, coordination, and management of the PMO processes and functions, focused on meeting project commitments, including communications with sponsors, stakeholders
- Ensure adherence to key performance indicators/SLAs
- Regularly provides project management or team leadership to a group of employees, but does not have formal supervisory responsibility
- Responsible for the development and oversight of global financial systems training program and support
- Assist in the execution of strategic master data management and governance plan for Global Finance
- Assist in development of Data Management programs, strategies and standards
- Collaborate with internal staff (Partnership Managers, COE SMEs, Policy and Professional standards, Advice Governance) on initiatives to support the promotion of quality advice and business efficiency improvement
Qualifications for process improvement manager
- Knowledge of AP and Sales and Use Tax
- Ability to streamline and implement process improvements by utlizing current technology engaging in partner service provider
- Full-cycle project management experience required, specifically with MS Project
- Bachelor's Degree in Business or relevant field or the equivalent prior work experience
- 5 – 7+ years of experience in multi-functional process improvement in Pharmaceutical R&D
- Science, engineering or business education (advanced degree preferred)