Improvement Project Manager Job Description

Improvement Project Manager Job Description

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Improvement project manager provides resource and expertise in the areas of requirements gathering, stakeholder management and business process design and re-engineering for specific projects.

Improvement Project Manager Duties & Responsibilities

To write an effective improvement project manager job description, begin by listing detailed duties, responsibilities and expectations. We have included improvement project manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Assist with efforts to secure successful NCQA accreditation
Work with lines of business and program partners to identify the right resources, content experts and decision-makers to meet goals
Develop and manage detailed project plans that capture dependencies, cross program impacts and defined milestones that identify the project critical path
Track and drive action items to completion, applying knowledge of the program goals to ensure work meets original expectations and scope
As assigned, assist with and/or lead projects/workstreams of varying scope and size through entire project lifecycle
Lead workstreams/efforts to evaluate and recommend reengineered future state processes related to different aspects of the surveillance process, including workflow, escalations, metrics
Work with business leads in defining, prioritizing and achieving strategic objectives and, ensuring projects delivered meet the approved business objectives and requirements
Manage reporting to function/business heads overall CII communication within assigned areas of responsibility
Support your Team Lead and/or the CII Director in reporting out to sponsors, Function/Business heads, and the steering committee (incl
Developing and delivering the framework

Improvement Project Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Improvement Project Manager

List any licenses or certifications required by the position: PMP, CI, PM, ACE, PMI, LEAN, CAPM, PDCA, PDSA, CMMI

Education for Improvement Project Manager

Typically a job would require a certain level of education.

Employers hiring for the improvement project manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Nursing, Education, Project Management, Health, Healthcare, Business/Administration, Public Health, Technical

Skills for Improvement Project Manager

Desired skills for improvement project manager include:

Medicaid
Medicare programs
HEDIS and CAHPS requirements
JCAHO
NCQA
Current trends in quality improvement in managed health care
DCH
DHR and CMS regulatory requirements
Business Process Management
Change Management and Business Process Re-engineering

Desired experience for improvement project manager includes:

Build and manage governance around the different work streams and projects - communication, escalation, oversight, resolution
Minimum 8-10 years of professional relevant experience with at least 5 years of project management and process improvement experience
Proven experience managing complex, multiple cross LOB projects simultaneously
Proven ability in remaining composed and confident under pressure
Bachelors degree required, MBA and PMP certification preferred
Prior experience in reengineering complex business processes preferred

Improvement Project Manager Examples

1

Improvement Project Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of improvement project manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for improvement project manager
  • Establish detailed work plans which identify the activities needed to successfully complete each phase of a project
  • Create status reports and present materials to management for review/approval including decisions made and issues encountered – this should occur throughout the project timeline (Initiation-Analysis-Design-Build-Test-Go-Live)
  • Establish solid testing strategies including the creation of testing scenarios and execution of testing plans
  • Manage key GBS vendors to the responsibilities outlined in their contract and statement of work - this includes but is not limited to controlling and regulating vendor performance
  • Participate as a member of the GBS leadership team to establish strategies, objectives, and roadmaps for the GBS organization
  • Develop and maintain working relationships with key stakeholders, including, executive management, business management, project sponsors, suppliers, and technology management
  • Develop and maintain detailed project plans, establish project scope, and develop project charters
  • Estimate effort, timelines, and ensure resources are in place for project delivery
  • Direct and coordinate activities of project personnel to ensure the project progresses on schedule and budget
  • Collect team status and create/submit status reports on a weekly basis
Qualifications for improvement project manager
  • A bachelor's degree or equivalent in Business Administration or Project Management is required for this position
  • A strong interest in beginning a career in project management, media and/or emerging digital technology industries upon receiving your undergraduate degree
  • Full-time student in a full-time academic program
  • Experience, interest and aptitude in new technologies, process improvement, research, data analysis and innovation
  • Bachelor's degree plus two (2) years managing a healthcare related project
  • 8+ years relevant work experience in PMO and/or Shared Services Environment
2

Improvement Project Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for an improvement project manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for improvement project manager
  • Manage contract phase elements when third parties are involved
  • Direct activities of third party suppliers in support of projects within area of responsibility
  • Monitor and report progress of third party supplies if needed
  • Communicate timelines for new projects to all stakeholders
  • Direct and manage in-direct teams in a multi-disciplinary environment as required to successfully delivery project
  • Assists in driving the development and implementation of a standard continuous improvement program across GSC
  • Serves as an important continuous improvement advisor to the GSC organization, including maintaining a collaborative working relationship with GSC leaders and providing expert guidance in the understanding and deployment of continuous improvement principles and tools in the organization
  • Supports the Director of Continuous Improvement to develop and promote an organic continuous improvement capability across GSC over time, including embedding standard work and visual management in day-to-day processes
  • Strengthens continuous improvement competencies by supporting the design of training curricula, facilitating trainings and workshops, coaching, and providing constructive feedback to project teams
  • Acts as a facilitator of change for complex, cross-functional GSC initiatives
Qualifications for improvement project manager
  • Communicate Effectively - Strong interpersonal, communication and negotiation skills
  • Ability to foster teamwork - Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions
  • Leadership skills - Positively influence others to achieve results that are in the best interest of the organization
  • Possess strong analytical and decision making skills – Ability to assess situations to determine the importance, urgency and risk of issue presented
  • Excellent organization and planning skills - Set priorities, create project plans, and monitor progress towards goals/activities
  • Ability to determine strategies to move the organization forward, set goals, create and implement actions plans
3

Improvement Project Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of improvement project manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for improvement project manager
  • Leads key cross-functional and strategic projects that deliver significant value
  • Rigorously supports the identification, evaluation, implementation and execution of processes that improve the efficiency and effectiveness of the organization
  • Works on projects that improves processes by gathering information and conducting root cause analysis
  • Partners with supply chain, store operations, merchandising, and other department leadership in the development and deployment of process improvement initiatives
  • Participates as a member of an IT technical team or teams
  • Design and implement process improvement programs through collaboration with multiple disciplines to improve the company’s technical, cost and schedule performance through continuous improvement
  • Develop and implement system improvements to maintain process excellence with particular emphasis on software process improvement
  • Analyze improvement programs and potential results
  • Perform statistical analysis to identity issues and root causes and develop solutions to unusually complex problems
  • Install process excellence supports for program governance, project reviews, communications, training, certifications and awards
Qualifications for improvement project manager
  • Bachelors or Master’s degree in Information Systems or related discipline desired preferred
  • Minimum of ten years’ direct project management experience with a minimum of five years complex project management experience required
  • Solid understanding of project management methodologies and hands-on experience in managing all aspects of project delivery
  • Proficient in Microsoft Office, Visio, Sharepoint tools
  • Bachelor’s degree in Engineering and/or scientific discipline
  • 5+ years of demonstrated leadership experience in process improvement techniques
4

Improvement Project Manager Job Description

Job Description Example
Our growing company is looking for an improvement project manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for improvement project manager
  • Act as a link between the CI central office and the different OU’s across the organization
  • Train others on Continuous Improvement systems and tools (Lean Six Sigma), project and change Management methodologies on an as-needed basis
  • Facilitate and support the sustainability of the X-Change program (Grassroots involvement) throughout the organization
  • Actively promotes CI vision dictated by the central group throughout the organization, through engaging with the leadership teams, leading improvements, delivering training, coaching and mentoring people on CI activities
  • Obtains critical support and resources and ensure that improvement activities are implemented and adequately supported to ensure sustainability over time
  • Provide day-to-day project management of Lean Sigma projects for the specific service center including team management, creation and tracking/monitoring of project plans, communication plans, risk mitigation plans, escalation of challenges, managing interfaces with teams, identifying and testing solutions, and documenting overall impact
  • Support in leading the management of Lean Six Sigma opportunities (Kaizens) within the service center, to include standardization of processes
  • Define and implement best practices, throughput improvements and lean sigma concepts in to service centers.­ The­Continuous Improvement Project Manager­will ensure that all are identified and successfully tested practices are documented so they can be shared with other service centers
  • Manage projects and project teams to build End-to-End Flow Improvement solutions (processes, standards and systems) that are required to drive the Strategy of the Functional Stream in alignment to our Source-to-Pay flow vision
  • Contribute to the development of End-to-End Flow Improvement initiatives by bringing ideas, feedback and requirements from own area(s) of responsibility
Qualifications for improvement project manager
  • Skilled at transparent, effective, and creative communication
  • Strong and broad skills using the tools and techniques of Project Management
  • Ability to work effectively in a fast-paced environment, handle multiple projects, and daily planned and unplanned activities
  • Master’s degree in Engineering and/or scientific discipline, or MBA
  • Lean and Six Sigma Black Belt Certification
  • Project management, including facilitation, and change management (7 years)
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Improvement Project Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of improvement project manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for improvement project manager
  • Define appropriate measures to follow up, ensure compliance and implement defined solutions in the Procurement organizations at market and at above the market
  • Responsible for headquarters and interior renovation and tenant improvement projects
  • Manage office and retail space projects
  • Oversee interior commercial office projects
  • Manage commercial office projects throughout the US with 5% travel for some projects
  • Deploy demand driven principles (flexibility, speed and responsiveness) strategies that support operational excellence and long range plans
  • Work closely with key stakeholders across functions to scope, secure team resources, collect data for baseline performance, verify root cause and document current/future states
  • Secure robust, sustainable control plans are in place with clear metrics, training, standards and procedures
  • Calculate and document realized gains, productivity impact and replication opportunities
  • Coach and mentor CI practitioners at strategic, tactical and operational levels of organization
Qualifications for improvement project manager
  • Delivering continuous improvement training programs, including providing content appropriate to different organizational roles and tailored to the specific environment (5 years)
  • Six Sigma Black certification or equivalent credentials in Lean
  • Implementing and sustaining continuous improvement practices and culture throughout the organization that will drive to become and sustain the industry position of being the low cost producer
  • Delivering operational execution excellence through standardization & national processes
  • Identifying and implementing best practices that create a working culture of continuous improvement based individual accountability and action by all employees utilizing appropriate Lean/Six Sigma tools and practices
  • Providing leadership in the identification and implementation of performance improvement initiatives across all lines of business

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