Director, Business Process Job Description

Director, Business Process Job Description

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Director, business process provides proactive operational support regarding best practices, document control, process development/improvement and risk management for clinical data management.

Director, Business Process Duties & Responsibilities

To write an effective director, business process job description, begin by listing detailed duties, responsibilities and expectations. We have included director, business process job description templates that you can modify and use.

Sample responsibilities for this position include:

Assist US Finance teams to develop new operational accounting processes for implementation and understand impacts to accounting results
Handles research, design, and development of corporate level projects
Contribute to Business Development Strategy meetings to ensure opportunities are explored and prioritized in a coordinated approach
Vendor spend analysis, Analytical and KPI reporting
Contract and Supplier Negotiations
Business process definition and proof of concept frameworking
Partnering with Technology teams to develop solutions to meet business needs, functional specifications / technical development
Oversee and ensure successful user acceptance testing, business change management and training
Driving, managing and rolling out corporate policy as deemed necessary and in accordance with Senior Corporate Finance leadership
Serve as the primary point person for the U.S PCOE team, engaging directly with major business partners such as Private Client Group (PCG), Personal & Commercial

Director, Business Process Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Director, Business Process

List any licenses or certifications required by the position: PMP, ITIL, CAPM, SOX, APICS, TASBO, NPS, LEAN, LSS, CWS

Education for Director, Business Process

Typically a job would require a certain level of education.

Employers hiring for the director, business process job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, MBA, Management, Finance, Education, Accounting, Graduate, Technical, Science

Skills for Director, Business Process

Desired skills for director, business process include:

Operational risk management practices
Industry trends
New products and best practices
Operational
Process improvement methodology and business process management techniques
RAF
Technology advances
Utilization Management
Delivery and process improvement methodologies
MS Office

Desired experience for director, business process includes:

Recent global ERP rollout experience and SAP experience preferred
Master Blackbelt certified or Blackbelt equivalent at a minimum
A minimum of a business related college or university degree
A minimum of 15 years of business or IT leadership experience, preferably in the business application field
A minimum of 5 years’ experience managing or optimizing end-to-end business processes including Lead-to-Order, Order-to-Cash, Procure-to-Pay, and/or Recruit-to-Retire
Have a strong base of technology experience and advanced knowledge of technical systems

Director, Business Process Examples

1

Director, Business Process Job Description

Job Description Example
Our innovative and growing company is looking for a director, business process. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, business process
  • Provides advice to the COO and executive team in developing and implementing the operational vision and business strategy for the Task Force
  • Lead our Best Practices focus area which includes
  • Director or General Management experience, overseeing multiple staff members, including all aspects of people management, talent development & acquisition
  • Must have experience in successful implementation of wide scale business process improvement at Fortune 100 Company
  • Deliver on short-medium-long term goals and enable widespread visibility across Supply Chain on project status - risks, mitigation & help wanted
  • Assess current state capabilities (process, data and technology) and map the gaps between the current state capabilities and the desired future state
  • Align the finance vision and roadmap with systems changes and roadmaps being driven by other internal groups (Sales and Marketing, GCSO and EIS) in support of the business model transformation
  • Provide guidance on organizations, policies and the way that Finance will deliver against their transactional and strategic responsibilities in the future based on the overall goals of the organization
  • Align key stakeholders around a business case for change and work with existing process owners to plan and execute against the established roadmap
  • Partner with Enterprise Data Management and Enterprise Information Systems teams to develop architecture and processes to promote data integrity of financial systems
Qualifications for director, business process
  • Knowledge of A/P shared services and Procurement processes / best practices
  • Lead teams in performing GAP analysis to identify problems and inconsistencies and in depth understanding of as-is and to-be business processes
  • Experience in third party risk management program/strategy
  • Bachelors in Finance, Supply Chain, Information Technology or Project Management, MBA preferred
  • 8 years + experience managing business process re-engineering and systems re-engineering within multi-billion dollar supply chain
  • Intense focus on maintaining business continuity whilst “building for the future” to ensure continued customer satisfaction
2

Director, Business Process Job Description

Job Description Example
Our innovative and growing company is looking for a director, business process. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, business process
  • Review process improvement opportunities across Finance and the related business cases
  • Support finance systems, including the revenue mart, BPC and SAP financials and ensure there are adequate procedures in place to sustain operations of these critical systems
  • Drive annual strategic planning process as it relates to financial systems and process opportunities
  • Serve as spokesperson for the function and continue to drive adoption of business case development and initiation of programs/projects
  • Manage a diverse team of technical and non tech team members and develop career paths for them
  • Oversee accounting and data requirements for the general ledger and other critical finance systems that produce accounting results and recommend changes required to ensure accurate results
  • Develop and implement key financial statement ledger control processes and analytics to enhance the control processes of the financial close and support compliance with Canadian and NAIC reporting standards
  • Provide training and support on finance reporting tools such as the Oracle accounting system, Discoverer and Smartview reporting tools
  • Position will interact with all levels of employees within the US finance community, including cross functional teams, such as Expenses, Service Center, Treasury, Corporate Finance Shared Services, and will need to liaison with these teams on Finance initiatives
  • Lead the research, strategy and business case development, PAR creation, and implementation of leading-edge credit processes for Small Business clients
Qualifications for director, business process
  • SAP experience is a plus and any experience with implementing Sarbanes Oxley (SOX) operating in a SOX compliant regime would be highly welcome
  • Lead a team of direct reports, project personnel and stakeholders in the development and implementation of a series of specific initiatives to transform the end-to-end credit process for Small Business clients
  • Be expected to influence executives and other key decision makers by leveraging his/her experience and, logical approach to problem solving his/her excellent ability to present and communicate
  • Lead and manages agile learning labs to validate and refine strategies
  • Senior Management Engagement & Governance
  • Influencing and Developing Others
3

Director, Business Process Job Description

Job Description Example
Our company is looking for a director, business process. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, business process
  • Delivers non-core operational risk and control efforts for WLO
  • Meet regularly with other departments up and downstream of Clinical, Rx, IT, product, to understand dependencies, optimize handoffs and transparency, and obtain operational feedback
  • Lead a cross - functional program to proactively measure business process quality for Affordability, Product and Payment Integrity initiatives
  • Influence and drive process quality & continuous process improvement priorities by Operations business partners for Affordability, Product and Payment Integrity initiatives
  • Create presentations to leadership to communicate top quality & continuous process improvement opportunities, along with business partner initiatives to improve quality results for Affordability, Product and Payment Integrity initiatives
  • Partner with Operations to develop and monitor supporting business process controls to detect & prevent process quality issues
  • Lead cross - functional projects or teams to address process quality issues
  • Supports Global Business Process Owner and US Business Process Owner to maximize adoption of the global SAP template
  • Obtain capital funding for projects through matrixed environment
  • Prepare business cases and cost-benefit analysis (CBA) documents
Qualifications for director, business process
  • 5+ years health care experience, including substantive experience across two or more of the following industry segments – Payer, Provider, Government or Non-Profit, Health Care Services, Medical Products
  • 4+ years of experience working with Health industry clients as part of a consulting or professional services firm
  • Progressive experience in program leadership and value realization
  • Demonstrated experience in introducing innovation and change into a large and complex organization
  • Ability to work out of the Minnetonka, MN office
  • 5+ years of health care experience, including substantive experience across two or more of the following industry segments – Payer, Provider, Government or Non-Profit, Health Care Services, Medical Products
4

Director, Business Process Job Description

Job Description Example
Our innovative and growing company is hiring for a director, business process. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, business process
  • Analyze and define strategy to recommend to business stakeholders
  • Document processes and practices and analyze them
  • May lead functional or cross-functional teams or projects
  • Identification of impacts and support of the development of new/improved capabilities
  • Assess the required changes to policies and process related to new capabilities
  • Drive productivity improvements and reduce non-value adding processes
  • Leads and executes strategic design and process improvement projects across functional areas
  • Manages a team of resources from various disciplines
  • Presents findings/analysis and makes recommendations to senior management
  • Partners with stakeholders to execute on implementation plans
Qualifications for director, business process
  • 8-10 years of experience with project managing diverse systems in support of financial business environments
  • 8-10 years of experience defining new business needs and requirements, analyzing these requirements, evaluating solutions, and partnering with the technology leaders to agree on the ultimate solution
  • Ability to work in the Minnetonka, MN office
  • BA / BS / BBA degree in Business, Healthcare or related field and/or equivalent education and experience
  • 8+ years overall experience managing programs and projects
  • 5+ years’ Project Management or Six Sigma experience across the project lifecycle
5

Director, Business Process Job Description

Job Description Example
Our company is looking to fill the role of director, business process. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, business process
  • Assess working targets (MBOs, management thresholds, ) for alignment to M&R priorities and necessary outcomes
  • Responsible for defining and documenting optimised process flows in line with achieving simplification, productivity and quality gains whilst leveraging technology to full extent
  • Future state TMF Process Owner & SOP owner
  • Must have demonstrated experience in leading a team both in a crisis turnaround situation continuous improvement activities
  • Proven track record to diagnose business issues, develop strategic vision, and consistently achieve timely and effective execution
  • Develop lean training and deployment model, simulation, to increase overall lean capability from leadership to front line staff
  • Conduct deep dive program reviews with relevant internal and/or external stakeholders to identify opportunities for continuous improvement
  • Ambassador for the Information Security Program, particularly with business and IT leaders that manage customer and employee data
  • Monitor, Schedule and Communicate Information Security Tasks, Events and Trends
  • Partner with Security Infrastructure Engineering to advise on requirements for securing data (including usage of IDS, IPS, Secure OS, Anti-Virus, Encryption,Firewall, etc)
Qualifications for director, business process
  • 5+ years’ experience in the healthcare industry, with a preference for extensive experience in operations, quality, external audits, internal audit or compliance
  • 5+ years’ experience working across department boundaries, coordinating with multiple business leaders to achieve strategic business and project objectives
  • Capable of managing across the spectrum from strategic objectives to root-cause problem solving
  • Demonstrated experience leading and managing organizational and business process changes
  • Intermediate to advanced proficiency with Microsoft Outlook, Word, Excel and PowerPoint
  • Experience in healthcare business processes (e.g., Claim Processing, Case Installation, Appeals & Grievances, Compliance, External Audits)

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