Product Manager Payments Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the product manager payments job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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HE
H Erdman
Hipolito
Erdman
431 Mose Lake
Detroit
MI
431 Mose Lake
Detroit
MI
Experience Experience
07/2014 – present
Los Angeles, CA
Principal Product Manager, External Payments
Los Angeles, CA
Principal Product Manager, External Payments
07/2014 – present
Los Angeles, CA
Principal Product Manager, External Payments
07/2014 – present
  • Work with key stakeholders inside Amazon to support sales, account management, operations, and customer support
  • Establish goals, review metrics, and change course to improve commercial success; and
  • Define and execute go-to-market plans, in coordination with sales and marketing
  • Knowledge of Financial Technologies (FinTech) products, including working in a regulated environment with financial flows
  • Make intelligent tradeoffs between costs and benefits
  • Act as a champion for the product both internally and externally
  • Be an expert in managing and navigating cross-functional efforts, in order to partner with other Amazon teams on joint initiatives
06/2010 – 06/2014
Philadelphia, PA
Payments & Funds Transfer Product Manager
Philadelphia, PA
Payments & Funds Transfer Product Manager
06/2010 – 06/2014
Philadelphia, PA
Payments & Funds Transfer Product Manager
06/2010 – 06/2014
  • Integration with Risk Management on new & existing portfolio risk policies, including transfer limit strategies, to manage losses and exposure
  • P/L management of Citibank Global Transfer and Wire Transfer portfolio to maximize shareholder value across channels, sub-segments and products
  • Manage country expansion and global integration of Citibank Global Transfer and Wire Transfer product functionality
  • Manage and escalate to resolve all issues on existing product suite
  • Lead key work streams for the ATM, Debit EMV roll-out
  • Collaborate with Segment, Internet & Mobile and other Lines of Business to develop cohesive and consistent money movement delivery strategies across the globe
  • Develop and keep current new transfer product related training, such as The Source, and respond to branch client excellence ideas
05/2007 – 03/2010
Chicago, IL
Product Manager, Payments Platform
Chicago, IL
Product Manager, Payments Platform
05/2007 – 03/2010
Chicago, IL
Product Manager, Payments Platform
05/2007 – 03/2010
  • Work to execute and perfect operations at scale
  • Partner with management in FE’s Marketing, Investor Services, Accounting and Operations teams to ensure quality
  • Create new microservices and REST APIs for use by teams throughout the organization
  • Deep knowledge in how payments and financing works across the entire value chain
  • Identify and drive features to support marketing campaigns, promotions and revenue models
  • Demonstrated leadership and vision in managing communication through all levels of the organization
  • Cognizant of key trends in fintech, payments and banking
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Chapman University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to consolidating and analyze data from multiple sources
  • Strong time-management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment
  • Solid experience and proven record in working closely with senior management, with conceptual and critical thinking
  • Subject matter expert with advanced knowledge of the business analysis discipline, project delivery practices and standards ideally leveraging Agile framework
  • Thorough understanding of payment capabilities in the Canadian and/or US markets
  • Proven experience in successful delivery of complex and multi-stakeholder programs/projects
  • Business acumen: strategic thinking, business process development, analytical and problem solving skills
  • Proven interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution
  • Vendor relationship management - internal and external
Create a Resume
1

Product Manager Debit Payments Resume Examples & Samples

  • Manage the TD Access Card P&L – continually reviewing the product portfolio to manage current performance, forecast future performance, and meet long term business objectives
  • Develop and support strategies to create new revenue streams and optimize existing revenue streams through detailed analysis of P&L, ongoing competitive research and review of marketing tactics
  • Proactively identify issues, trends and opportunities, and recommend and implement strategies and tactics to maximize key financial and business measures relative to product performance (e.g. transaction approvals and declines)
  • Lead the definition of End to End Process Management for Visa Debit, working in partnership with Service Quality and other key stakeholder groups
  • Act as the Channel Relationship Manager for the team, working with partners to determine opportunities to drive awareness and customer experience
  • Support Frontline employee questions/feedback and map out regular team touch points (i.e. branch and phone channel visits/calls and/or meetings)
  • Act as the business lead for complex cross-functional projects that impact the Debit Solutions portfolio, leveraging key partners and resources from the PMO, TS, Marketing, Retail Distribution, Digital Channels, Phone and ATM Channel, Marketing, Finance, CAPA, etc
  • Collaborate with internal partners (TS, Operations, Risk, Legal, Compliance, and others) and external vendors (Interac, Visa, G&D) to ensure the product meets TDBG objectives and standards
  • Understand and influence cost drivers for card production and transaction volume driven expense lines
  • Develop a deep understanding of the Interac and Visa regulations with respect to Debit
  • Lead and develop one direct report (Senior Product Analyst)
2

Payments & Funds Transfer Product Manager Resume Examples & Samples

  • Manage country expansion and global integration of Citibank Global Transfer and Wire Transfer product functionality
  • Lead strategic funds transfer and P2P initiatives
  • Lead key work streams for the ATM, Debit EMV roll-out
  • Collaborate with Segment, Internet & Mobile and other Lines of Business to develop cohesive and consistent money movement delivery strategies across the globe
  • Assess client needs and grow share and penetration of existing client transfer product utilization and money flows
  • P/L management of Citibank Global Transfer and Wire Transfer portfolio to maximize shareholder value across channels, sub-segments and products
  • Integration with Risk Management on new & existing portfolio risk policies, including transfer limit strategies, to manage losses and exposure
  • Oversee revenue and profitability of managed products including operational and expense improvements
  • Define and own performance management metrics and develop reports to efficiently manage / track proper implementation of initiatives, competitive landscape and market position
  • Work with internal control partners to ensure transfer products, product enhancements and current practices adhere to regulatory requirements
  • Develop and keep current new transfer product related training, such as The Source, and respond to branch client excellence ideas
  • Oversight of consumer disclosure and change in terms and communication strategies and execution relating to product and policy changes
  • Understanding of Retail Banking products, payments industry and segment needs
  • 8 to 10 years of experience managing product strategy and development in financial services or payment firms
  • Strong project management skills. Ability to manage and prioritize multiple projects simultaneously and under strict guidelines
  • Innovative and creative thinker; ability to develop new ideas
  • Strong business management presentation skills
3

Product Manager, Payments Processing Resume Examples & Samples

  • Project management skills and experience
  • Team Player (domestic / international)
  • Minimum 3 years of experience in Financial sectors (preferably banking or payments industry)
  • Fundamental insight of Issuer and Acquirer’s system and business process are also plus Japanese / English
4

Cib-gtb-product Manager Payments Clearing Resume Examples & Samples

  • More than 3 years of experience in payments clearing and regulatory landscape
  • Good business competencies in e2e payment flow within the payments/clearing environment
  • Comprehensive business knowledge around HVP and LVP in the APAC region
  • Performance and result oriented with strong business acumen
  • Entrepreneurial thinking with client and/or operations interaction experience
  • Ability to analyze business / market problems and to align it with global strategies and priorities
  • Strong verbal and written communication skills and ability to present in a clear and concise manner
  • Proven ability to manage stakeholder groups
  • Project Management Experience - conceiving, planning and managing the delivery of high impact projects to tight timescales
  • Strong team player, able to work in global, virtual teams in a matrix organization
  • High degree of flexibility, motivation and commitment
  • Independent, with initiatives and able to take the lead without close supervision
  • Experienced in working in a multi-cultural environment and managing multiple projects simultaneously
5

Senior Product Manager, Payments Resume Examples & Samples

  • Working with multiple functions to build and evaluate business cases to support product investment decisions
  • Researching competition and third party vendors to understand the market dynamics
  • Leveraging data to make more informed product decisions
6

Senior Product Manager, Electronic Payments Resume Examples & Samples

  • Responsible for defining annual product plans, three year product road-map, and projects for ACH and next generation Digital Payment initiatives
  • Initiate new Business Cases that justify new products and provide consistent leadership with strategic direction when interacting with senior managers (Product, Sales, Systems and Operations)
  • Initiate, develop and implement annual product plans for client payment needs and fraud protection services
  • Proactively design marketing Channel objectives, programs, and Sales materials for the promotion of new products
  • Consult with sales force, vendors, and external clients on meeting particular customer needs
  • Lead all aspects of new product implementation, including feasibility, cost estimation, client requirements, marketing, communication plan, agreements, and sales campaigns
  • Initiate and lead vendor assessments (rankings) that needed for new product improvements
  • Write detailed business requirements that meet client needs
  • Supervise Product Manager that supports current ACH and Fraud payment services
  • Understand and manage delivery channel cost, pricing, revenue, profitability, and risk
  • Potential Acquisition involvement
  • Ensure regulatory rule compliance for products
  • Champion client experience (web usability)
  • Bachelors Degree or in lieu of a bachelor’s degree, 10 years relevant work experience
  • Five years in Product Management, Marketing, Telecommunications Management, or Technology
  • Five years leading Treasury Management, Payments, or Internet Banking products
  • Attention to deep detail, deliver quality documentation, and strong presentation skills
  • Experience in prior implementations of new products and timely follow-through on variety of tasks
  • Ten (10) years in Product Management or Technology directly related to Treasury Management Payments
  • Five (5) years Commercial Banking experience
  • Demonstrated accounting or finance skills to support both financial analysis (eg, NPV, revenue, projections, budget, etc.) and understanding client Treasury needs
  • Experience developing strategic plans and marketing analyses
  • Excellent writing ability
7

Payments SW Senior Product Manager Resume Examples & Samples

  • Lead cross-functional teams in concept development, new product introduction and lifecycle management
  • Accountable for all program metrics, including development schedule, revenue and margin, product quality and customer satisfaction
  • Full P&L accountability
  • Gathers, prioritizes, and documents requirements
  • Manages technical and business queries (pricing, schedule, specification, legislative issues)
  • Leads strategy definition and risk management cross-functional teams
  • Defines value propositions and develops business impact models
  • Strong leadership and people skills required to motivate and direct a team of independent contributors from various functions including engineering, professional services, sw support services, and product marketing
  • High energy level, good organization and multi-tasking skills necessary to achieve constantly changing mix of short, medium and long-term objectives
  • Must be able to handle frequent interruptions in schedule to respond to ad hoc sales queries, new customer opportunities and escalation of customer issues
  • Strong analytical skills, business and decision modeling proficiency in Excel required to develop and support recommendations
  • Confidence, presentation and negotiation skills needed to interact effectively with senior management, key customers and partners in both selling and problem-resolution scenarios
  • Natural curiosity and self-motivation to learn and keep current on technical aspects
8

Senior Product Manager, AWS Payments Resume Examples & Samples

  • Strong entrepreneurial acumen for creating and launching new payments products
  • Proven understanding of user experience and design innovation
  • Demonstrated expertise in working with development teams and an understanding of development processes and cycles
  • Understanding of financial modeling and managing a business P&L
  • Passion for working and negotiating with cross-functional teams
  • 5+ years of demonstrated success in delivering high customer impact payments products/services in a context of high growth and ambiguity
  • Leadership and management responsibilities in product management, product development, marketing, or business consulting
9

Principal Product Manager, External Payments Resume Examples & Samples

  • Identify and prioritize market opportunities
  • Develop the strategy, roadmap, and list of required features
  • Outline end user, business, legal, and regulatory requirements
  • Drive requirements into engineering in order to ensure that our products become a fit for the opportunity
  • Define and execute go-to-market plans, in coordination with sales and marketing
  • Contribute to the vision for Amazon Payments
  • Act as a champion for the product both internally and externally
  • Make intelligent tradeoffs between costs and benefits
  • Work with key stakeholders inside Amazon to support sales, account management, operations, and customer support
  • Establish goals, review metrics, and change course to improve commercial success; and
  • Build a culture of focus on our customers’ success
  • 7+ years of product management or product marketing experience
  • Bachelor of Science degree required
  • Experience in payments, e-commerce, and web-oriented high-technology products
  • Excellent customer intuition; demonstrated success in creating innovative and user-friendly web services and customer-facing features
  • Understanding and practice with product management methodologies, especially those that support agile software development environments
  • Launched products on mobile, voice, TV, and/or Internet of Things devices
  • Knowledge of Financial Technologies (FinTech) products, including working in a regulated environment with financial flows
  • Has launched products into a global environment
  • Highly developed and polished written and verbal communication skills. Able to present to and influence management at the SVP level and above and are capable of writing and owning large, complex plans as written documents
  • Be an expert in managing and navigating cross-functional efforts, in order to partner with other Amazon teams on joint initiatives
  • Strong time-management skills; the ability to thrive in a fast-paced environment and to manage multiple, competing priorities simultaneously
10

Senior Product Manager, Payments Resume Examples & Samples

  • Define the payments strategy including product roadmap, customer segments, use cases and customer experiences
  • Drive product development and innovations including defining requirements
  • Drive customer adoption of these products, developing a portfolio that is differentiated and profitable at scale
  • Partner with other stakeholders and / or external partners to develop products and an ecosystem of acceptance and services
  • Define complete and detailed product requirements and ensure that these requirements are communicated effectively to the business, design, operations, CX and development teams
  • 7 - 10 years of experience in product development & management in payments / mobile app / consumer application domain, preferably in India. Demonstrated ability to drive product innovation. Ability to define a vision and engage and influence C-level executives
  • Alternately, a track record of having conceptualized, developed and launched new consumer-facing products and applications end-to-end as product lead
  • Simplifier but at the same time thinks big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems
  • Proven ability to successfully thrive in an ambiguous environment and changing market conditions
  • Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. Consistent effort, intense commitment, and willingness to go above and beyond when needed
  • Bachelor's degree is required. An MBA is desirable
  • Have an entrepreneurial spirit with strong background (7 - 10 years) in online product, payments and a track record of creating innovative internet solutions
  • Be comfortable with “hands-on” day-to-day problem solving, implementing quick and effective action plans to meet short term priorities. Equally comfortable in generating a 3-year strategic vision and a weekly sales report
  • Have proven analytical skills and an ability to manage a program “by the numbers”. Must be metrics-driven
  • Have excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. - - Demonstrated active listening skills, highly consultative and solutions-oriented. Proven ability to influence others
11

Senior Product Manager, Payments Resume Examples & Samples

  • Minimum of 10+ years of product management experience with 5+ years as product manager in payments related industry, owning and driving end to end requirements across multiple technology teams
  • Proven track record developing commercial relationships and negotiating contracts with external partners in payment or e-commerce related industries
  • Excellent written and verbal communication skills in English
  • Experience building and analyzing cost/benefit scenarios, business cases and communicating results throughout the organization
  • Understanding and practice with product management methodologies, defining customer needs, managing a product portfolio and owning the end to end product management process
  • History of identifying market opportunities and technology trends that drive innovative and differentiated product strategy
  • M.B.A. preferred
  • Cross-border payments experience
12

FI Payments & Clearing Product Manager Resume Examples & Samples

  • Needs to have strong ownership, execution, customer-oriented attitude and alignment skills in addition to the following
  • Strong financial and analytical skills to understand and tackle the challenges of payments business
  • Good project management skills to deliver results
  • Ability to multitask and work to tight deadlines
  • Ability to deputise and represent the business and senior meetings
13

Senior Product Manager, Payments Growth Resume Examples & Samples

  • 7+ years experience delivering highly successful and innovative consumer Internet or financial products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished
  • Expertise in payments product management a plus
  • A computer science undergraduate degree or equivalent, preferably including hands-on software engineering experience. Technical understanding must go from the highest abstractions down to the metal
  • Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis
  • Passion for Uber’s mission and the company’s hybrid technology / operations nature
14

Product Manager Business Payments GTB Products & Services Resume Examples & Samples

  • Identify and evaluate the EFT product and service by
  • Analyzing the existing product with respect to features, functions, key performance indicators and competitiveness in the marketplace
  • Identifying potential new features/enhancements/packaging; researching and analyzing the opportunity
  • Gathering research to identify unique market segments to tap these markets
  • Assessing customer needs, product demand and determining key issues and opportunities and proposing specific business objectives
  • Preparing proposals/business cases outlining product concept and business and financial rationale
  • Monitor product performance to meet / exceed profit plan by
  • Reviewing/analyzing performance of existing product line to ensure performance is meeting or exceeding expectations
  • Assisting in the design of profit plan projections incorporating risk, cost, budgets and financial consequences
  • Providing commentaries for monthly report to senior manager as the product expert
  • Assisting in the development of channel pricing strategies and anticipating future developments
  • Identifying opportunities reduce costs or revenue leakage
  • Maintain a high quality market intelligence program by
  • Researching and tracking competitor products and market requirements to identify and anticipate changes in customer needs/future direction and actions of competitors
  • Maintaining lines of communication with delivery network, alliance partners and customers about product needs, competitive opportunities and trends
  • Maintaining dialogue with competitors about product, policy, pricing and operating procedures
  • Ensuring product materials (sales aids, brochures, web site content, forms, and User’s Guides) are current and effective and supplies are adequate
  • Reviewing/updating operating manuals/guides and on-line content; preparing/overseeing preparation of Bank Circulars
  • Defining the requirements and overseeing development/maintenance for product and promotional materials including advertising campaigns, brochures, newsletters, bulletins, circulars, manuals, statement inserts and messages
  • Arranging for production of materials and coordinating distribution
  • Providing product knowledge and product support to GTB Sales, business lines, GI & CS, CMCC and the BSC as required for preparation of training courses and materials
  • Manage development and implementation of new products/ enhancements to existing products, often through management of cross functional teams, by
  • Liaising and negotiating with external suppliers, as required
  • Preparing user specifications/requirements
  • Collaborate with other stakeholders on the development of project plans
  • Developing sales support materials and operational manuals in conjunction with Marketing and Operations
  • Provide ongoing support and product assistance to users/sales staff/customers by
  • Participating in product informational sessions to train Bank staff in new product/features
  • Provide support and product expertise to sales staff with respect to high potential / complex / customized solicitations for large clients by
  • Accompanying sales staff on customer/prospect calls as required to provide product expertise
  • Identifying and recommending solutions to meet the specific needs of specific segment / industry customers
  • Collaborating on development of requirements
  • Product management expertise to enable the thorough understanding of products/services for which they are responsible
  • Thorough knowledge of the Bank’s application systems and their relationships within the Bank
  • Excellent knowledge of outside market and competitive products
15

Senior Product Manager, Payments Resume Examples & Samples

  • 7+ years of overall Product Management experience designing and building several products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished
  • 3 to 4+ years of product management experience in payments designing end-to-end payment systems that are used by thousands of customers
  • A technical undergraduate degree and/or equivalent work experience in a high growth company or startup. Technical understanding must go from the highest abstractions down to the metal
  • A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration
  • User-centricity - examples from your past of product challenges that you powered through because you were unwilling to make your problems your users’ problems
  • A never-ending desire to grow and learn
16

Product Manager, Payments Platform Resume Examples & Samples

  • Build an extensible payments platform that can support current and future business opportunities
  • Partner with management in FE’s Marketing, Investor Services, Accounting and Operations teams to ensure quality
  • Create new microservices and REST APIs for use by teams throughout the organization
  • Identify and drive features to support marketing campaigns, promotions and revenue models
  • Work to execute and perfect operations at scale
  • Create and maintain a product backlog with user stories, discover customer and organizational needs, identify systems and operational requirements
  • Be an advocate for FE and our mission with business partners
  • 3-7 years of product management experience with a Bachelor’s degree in business, engineering or related field (MS/MBA a plus)
  • Financial services, payments or fintech experience desirable
  • Proven ability to collaborate with others regardless of role
  • Ability to think strategically, while being able to implement tactical plans
17

Product Manager, Payments Resume Examples & Samples

  • Define the strategy and create the prioritized road map for global payments processing for Tesla.com
  • Create requirements for end-to-end payment experiences for Tesla.com customers
  • Drive product development of new payment experiences, payment processors and payment methods
  • Facilitate collaboration with global partners in Treasury, Accounting, Operations, Engineering, and Design
  • Define research objectives and key performance indicators
  • Global product management of payment systems and experiences
  • International payment systems and standards, including regional customer preferences and experiences
  • Collaborating with global internal stakeholders and external partners
  • Integrate data science and customer research into an analytical methodology of product development
  • Maximizing productivity in a constantly changing environment of shifting priorities
  • Balancing an intense customer focus with critical business objectives
18

Senior Product Manager, Merchant Payments Resume Examples & Samples

  • A leader that can clearly assess the needs for the market and use that knowledge to drive solution strategy, direction, and vision
  • An expert that understands the payments industry for merchants and the competitive landscape and uses that knowledge to quickly identify opportunities, leverage strengths, and overcome weaknesses
  • A Marketer, who in partnership with management, marketing and channel develops the Go To Market strategy
  • A Team player, that achieves sales targets through enthusiastic communication of our value proposition
  • An Advocate for our customers who evaluates their challenges and ensures that they are addressed in a timely fashion, increasing customer loyalty and profitability
  • An analyst, that drives product strategy through data-driven market and financial analysis
  • Understand and adhere to all corporate policies to include but not limited to ACI Code of Ethics and Global Information Security
  • Elicit and validate market requirements from key stakeholders
  • Function as the primary market SME (subject matter expert)
  • Sponsor innovation and lead without authority
  • Make sound business decisions while prioritizing a large workload
  • Work closely with the sales teams, solution consultants, and solution architects
  • Able to communicate and work well with multiple cross-functional teams
  • Actively manage pricing and packaging as a profit and market penetration lever
  • Develop business cases to support funding and investment
  • Monitor, track, and forecast the financial performance of the solutions, and execute proactive measures to attain financial goals
  • Experience in the following areas highly desired
19

Senior Product Manager, AWS Payments Resume Examples & Samples

  • 5+ years product management or finance experience in technology focused business
  • BS or BA in computer science, engineering, math, finance, or economics, MBA strongly preferred
  • Knowledge of payments products and systems
  • Prior experience managing technical products or online services
  • Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments
  • Strong quantitative data analysis and critical thinking skills, ability to write SQL queries
20

Product Manager ISO Payments Resume Examples & Samples

  • Support the development and maintenance of ITP and GEFEG
  • Support quality assurance and regression testing of ITP
  • Provide 3rd level ITP support to software providers, UBS clients and internal project staff
  • Maintain ITP know-ledge base for 1st and 2nd level support
  • Document, track and follow-up ITP issues, defects and changes
  • Ensure technical product documentations are current
21

Product Manager Payments Resume Examples & Samples

  • Working with the Senior Manager to define, develop, own and maintain a comprehensive Canadian Emerging payment roadmap for products in his/her portfolio
  • Responsible for maintaining existing and building new emerging payment capabilities and services to meet customer needs, drive adoption and deliver value
  • Keep abreast of new and emerging technologies relating to the Canadian Emerging Payments landscape
  • Collaborate with other product groups across businesses including distribution channels, technology, marketing and other line-of-business and specialist areas as necessary
  • Defining/supporting business requirements, design reviews, legal/compliance/risk reviews and business case development
  • Proactively provide strategic and competitive analysis for new opportunities and tactical analysis on how to improve capabilities
  • Analyze and report on product KPIs
  • Support vendor engagement activities, including ongoing engagement on performance of vendor based solution and opportunities for optimization
  • Support operational activities and adhoc investigations with operational partners
  • Works in collaboration with BO and BAs to define epics, MVPs, and user stories
  • Owns the user experience and product direction for their platform/application
  • Acts as the primary business representative to Delivery Pod(s) to connect business and technology
  • Is empowered to make on-the-spot decisions on scope and requirements
  • Is responsible for the product backlog, story prioritization and acceptance criteria
  • Works with Tech Leads, Developers, and QAs to plan sprints
  • Understands how architecture / technology solutions fit within strategic roadmaps
  • Can provide the right resources (people, tools, environment) to enable teams to deliver on strategic goals
  • Can provide direction on the sourcing mix for a defined solution
  • Can partner with various business and technology stakeholders to slice an opportunity into units of work
  • Thought leadership required to understand the ever changing emerging payments landscape and apply it to TD Financial services and lines of business
  • Thorough understanding of payment capabilities in the Canadian and/or US markets
  • Proven experience in successful delivery of complex and multi-stakeholder programs/projects
  • Subject matter expert with advanced knowledge of the business analysis discipline, project delivery practices and standards ideally leveraging Agile framework
  • Ability to consolidating and analyze data from multiple sources
  • Solid experience and proven record in working closely with senior management, with conceptual and critical thinking
  • Demonstrated strong technical, project management, and analytical skills required to effectively oversee projects
  • Vendor relationship management - internal and external
  • Ability to formulate business requirements
  • Travel may be required as needed
22

Senior Product Manager, Re-occuring Payments Resume Examples & Samples

  • Inform the roadmap and strategy for recurring payments solutions; drive the solution set through conception, planning, development, release, early adoption, iterative enhancement and market penetration
  • Engage customers, sales teams and internal experts to define market needs and operational requirements
  • Speak in public forums such as webinars and trade conferences, and contribute blog postings that demonstrate Vantiv's industry thought leadership
  • Working as the product owner with one or more agile development teams, set development priorities and translate product inputs into well-defined requirements
  • Collaborate with Vantiv's data scientists as well as merchants' data experts to identify and bring to reality reports that provide insights to customers as well as data-informed products
  • Develop business cases as needed to advocate for and justify new product investments
  • Organize and manage cross-functional teams to ensure timely communication and operational readiness to implement services, deliver on promised value, and achieve revenue goals
  • Work closely with Sales, Relationship Management, Partner Management and Solutions Consulting teams to support new sales and upselling activities, including participation in customer and prospect meetings
  • Coordinate efforts with colleagues from other Vantiv business units, leveraging existing corporate technology assets where applicable and ensuring optimal reach of solution elements through Vantiv sales channels
  • Ensure timely resolution of issues that affect customers, sales & support teams
  • Maintain metrics reports and present results to senior management team on a periodic basis
  • Work with colleagues in Marketing to develop content and programs that drive and support new customer acquisition and product adoption
  • Deliver training to internal stakeholders and populate and maintain product reference materials for co-worker self-service on product questions
  • Drive engagements with key vendors and partners to help expand the scope and differentiation of Vantiv's payment management solutions
  • Undergraduate degree in technical discipline, or equivalent work experience in a technical field
  • Exceptional business acumen, MBA a plus
  • 3-5 years' experience in software product management or equivalent role in a merchant organization; experience in Software as a Service strongly preferred
  • Prior experience: 3+ years in the payments industry, with demonstrable understanding of major trends in eCommerce
  • Proven skills in data analysis and use of data to create process efficiencies, enhance products, and/or address complex customer problems
  • Experience with Agile Development methodologies considered a strong plus, including working with development and QA teams to ensure requirements are feasible
  • Excellent writing and speaking skills, with prior experience presenting to public (external) audiences via webinars and/or conference presentations
  • Experience with subscription-based or membership-based eCommerce strongly preferred
23

Product Manager, Payments Platform Resume Examples & Samples

  • Deep knowledge in how payments and financing works across the entire value chain
  • Singular focus on the customer experience and how platform design and services drive integration timelines and impact our ability to deliver differentiated capabilities in market
  • Ability to identify and anticipate requirements for each product
  • Cognizant of key trends in fintech, payments and banking
  • Play a significant role in long-term planning including initiatives geared toward operation excellence
  • Ability to challenge and debate issues of importance to identify the best possible outcome for the customer, possibly requiring new industry standards
  • Demonstrated leadership and vision in managing communication through all levels of the organization
  • Enthusiastic and committed to project goals
  • Excellent organization skills and program/project management capabilities
  • Structured/Analytical thinker - can simplify complex problems and issues in an easy to understand manner
24

Senior Product Manager, Payments Platform Resume Examples & Samples

  • B.S. or Master’s Degree in Math, Finance, or Sciences or a related academic field required
  • Minimum of 5+ years of product management experience collaborating with product development, UX, Compliance & Legal, Finance, and Marketing, and Engineering teams, with a minimum of 4+ years product managing a process-oriented, results-driven global payments e-commerce team. B2C commerce systems are preferred
  • Be process-oriented, results-driven, problem-solving, self-starter who has global e-commerce payments or B2C subscription experience
  • Must have experience with reporting and visualization tools like Tableau
  • Experience with a recurring subscription revenue model
  • Payment knowledge specific to international markets / geo’s
25

Payments Innovation Product Manager Resume Examples & Samples

  • Serve as a key business partner working directly with business leaders and cross-functional teams, presenting results of ad hoc business and statistical analysis and recommendations to senior management for optimal decision making. Define and measure quality metrics to ensure optimum customer experience
  • Manage program accountability to deliver on expected targets (quality, compliance, cost, return on investment)
  • Develop business requirements for system improvements to support Amazon’s growth and strategic business design
  • Ability to aggregate information to generate compelling stories representing the user experience to influence and drive organizational change
  • Maintain end to end responsibility of key AP process(es) and work with technology teams to understand, measure and improve support systems
  • Maintain project plans, assigning and tracking tasks to respective teams. Locate and identify sources of data, determine the validity of the data, and analyze the variance in the data between various systems and reports. Exceptional discipline of meeting deadlines while managing multiple projects
  • Actively seek opportunities to increase agility by identifying future needs to evolve systems, processes, services and solutions to support strategic growth and development
  • Support offshore transactional teams with root cause identification, identifying appropriate remediation and execute on a project plan with appropriate level of urgency. Partner with peers to provide global solution
  • Utilize operational excellence skills set to provide acceptable return on investment on greenbelt and lean process projects. Demonstrate advanced analytical skills and the ability to get into the details, while also seeing and understanding the big picture
  • Review and measure financial and operational performance on a weekly basis with business team and senior management using financial and operational metrics, including performing ad-hoc audits of the financial metrics used for data accuracy
  • Measure and monitor vendor experience metrics and correlate back to measurable shared goals with internal business partners
  • BS, BA or BBA in Accounting, Business, Finance or related field required, MBA or CPA preferred
  • Examples of delivering large, cross functional projects using waterfall and agile methods
  • Experience delivering solutions through technology
  • 5+ years experience with financial analysis and modeling skills
  • 5+ years experience with Excel
  • Basic Qualifications
  • Preferred Qualifications
  • MBA, CPA, or PMP
  • Experience with Oracle Financials, BI, SQL
26

Principal Product Manager, Payments Resume Examples & Samples

  • Bachelors Degree or equivalent related work experience
  • Fluent written and verbal skills in English
  • 10 or more years of relevant work experience in internet-related projects and the financial services industry, ideally in the credit card space
  • MBA from top business school
  • Several years of direct P&L ownership
  • Experience building and analyzing cost/benefit scenarios and business cases, and communicating results throughout the organization
  • Excellent written and oral communication skill
27

Senior Product Manager, Payments Resume Examples & Samples

  • Thorough knowledge of iOS, macOS, tvOS, watchOS; Windows and Android a plus
  • 5+ years of experience in software product development
  • Very strong presentation skills
28

Senior Product Manager, Payments & Processing Resume Examples & Samples

  • Managing new integrations with processing and payments partners, reviewing contract SOWs, managing change requests and vendor solution delivery
  • Defining product requirements and working with design, engineering & stakeholders to create solutions that allow for reducing fraud while ensuring good standing customers are not inconvenienced by fraud and risk blocks for legitimate disputes
  • Design, Manage and iterate Green Dot’s Reg E Policies and Operations tools to ensure minimum losses and compliance with industry regulations
  • Partner in the development process. Working closely with engineers on the design of systems that support payment and transaction processing product features
  • Understand emerging Customer Care complaints and call drivers for dispute resolution and mitigation
  • Owning multiple feature areas. Documenting and clearly communicating product decisions that to the immediate team and C-level stakeholders
  • Distilling complex technical issue to their essential elements and communicate those elements as necessary to both technical and non-technical audiences
  • Providing Program and Project oversight including grooming and prioritizing agile sprint stories as well as reporting status senior management
  • Manage dotted line oversight of Platform Program Managers by attending daily standups and reviewing their agile work products
  • Author User Stories following Gherkin format and utilize agile tools to build roadmaps and break them into appropriate epics, stories, and tasks
  • Other product responsibilities as needed
29

GTS Global Payments Senior Product Manager Resume Examples & Samples

  • Bachelor's Degree or equivalent to 10+ years comparable level and relevant experience
  • Thorough knowledge of Treasury Management product lines, payments, digital channels, operations, and services; strong knowledge of banking in general
  • A deep understanding of the business applicability of U.S., Hong Kong and China needs including emerging new FinTech solutions and technologies
  • Business experience in applying products in Hong Kong and China to solve Treasury Management customer pain points and/or enable the Bank to gain a significant competitive advantage
  • Project management and professional interpersonal skills are essential
  • Capable of managing multiple complex problems and business line initiatives
  • Outstanding communications skills: ability to make presentations to all levels of bank management
  • Excellent verbal and written skills required
  • Extremely effective at collaboration and leveraging resources
  • The ability to engage internal/external partners and leverage their knowledge and skills