Digital Product Manager Resume Samples

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KH
K Hickle
Keira
Hickle
2541 Crystal Port
Boston
MA
+1 (555) 594 4647
2541 Crystal Port
Boston
MA
Phone
p +1 (555) 594 4647
Experience Experience
11/2015 present
New York, NY
VP Digital Product Manager
New York, NY
VP Digital Product Manager
11/2015 present
New York, NY
VP Digital Product Manager
11/2015 present
  • Work closely with Shared Services CFO and Decision Management to help manage and monitor Digital reporting, performance and forecasting
  • Act as business relationship manager for the product, working with various internal Chase LOBs
  • Manage firm-wide payments roadmap in collaboration with senior product managers to ensure
  • Create concise, compelling content and business case to present and sell concepts through to senior management
  • Work with analytics resources to build and deliver a monthly product & client dashboard to management
  • Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution
  • Work closely with business and technology teams in developing a cohesive digital payment strategy that delivers the best products for our customers
01/2011 05/2015
New York, NY
Senior Digital Product Manager
New York, NY
Senior Digital Product Manager
01/2011 05/2015
New York, NY
Senior Digital Product Manager
01/2011 05/2015
  • Management duties include resource planning, hiring, performance management, career development and coaching, and day-to-day supervision
  • Develop business cases to justify planned developments for presentation to management
  • Track and provide report out on specific business metrics established by management
  • Develop and implementing a company-wide go-to-market plan, working with all departments to execute
  • Work with adoption team to develop and execute messaging programs that deliver incremental business value
  • Manage the broader relationship with IT and product management to ensure the support and development for your product pipeline
  • Participate in the development of Risk and Fraud Management tactics for digital account acquisition, online banking and digital money movement
11/2004 07/2010
Boston, MA
Digital Product Manager
Boston, MA
Digital Product Manager
11/2004 07/2010
Boston, MA
Digital Product Manager
11/2004 07/2010
  • Work with SEO team as well as the development team to help manage and help execute technical search optimizations
  • Provide status updates and communicate key messages to senior management and stakeholders. Manage stakeholders’ expectations
  • Drives optimization and process improvements between product, design, site management, and development teams
  • Manage dotcom pages with dotcom development, product management and compliance to ensure pages are accurate reflecting the right information
  • Manage all development teams and project managers engaged on projects within the suite
  • Manage total product performance - focus on other metrics, bounce/load time to help guide investment decisions based on product performance and value
  • Spearhead new product offerings and enhancements to the network, working closely with our developers
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Illinois State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Exceptional organizational skills, the ability to manage multiple simultaneous projects and solid attention to detail
  • Open and highly collaborative mentality with strong interpersonal skills and able to work with senior management and strive in fast-paced environments
  • Ability to synthesize research, audience analytics, stakeholder feedback, vendor recommendations, and web trends into actionable product development plans
  • Good sense of operational efficiency, judgment, tact, and decision-making ability
  • Ability to learn new things quickly, to thrive on change and to strive for continuous improvement
  • Should have ability to professionally manage multiple demands for time and resources
  • Intermediate knowledge using Jira/Confluence is highly recommended
  • Strong communication skills and attention to detail
  • Demonstrates basic knowledge of digital products and emerging technology platforms, applications and standards
  • Basic knowledge of Project Management/agile scrum process and agile product owner role
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1

Digital Product Manager Resume Examples & Samples

  • Manage and develop digital product(s) across channels (i.e., online, smartphone, tablet, etc.)
  • Engage with and build relationships with multiple LOBs (lines of businesses, e.g., Card Services, Consumer Banking, Business Banking, etc.) and other Digital Services areas (e.g., technology, PMO, user experience, operations, etc.)
  • Provide direct input into Chase’s Digital Product Development roadmap, including the execution timelines
  • Develop business cases for new products and product enhancements to enable prioritization and justify investments into new and existing products
  • Conduct periodic product performance reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)
  • Monitor any product change request and assist when required in resolving production related problems
  • Conduct pre-release reviews which could include regression testing and QA to certify the release as production ready
  • 10+ years of industry experience with 7+ years of relevant experience working in a product management or related role
  • Demonstrated experience managing Payments products such as Billpay, ACH, and/or Wires or Digital Products
  • Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data
  • Results & Execution
  • Critical Thinking, Risk & Control
  • Culture, Values, & Partnership
2

Digital Product Manager Resume Examples & Samples

  • Develop and manage digital product(s) including Search, Location tools, and Navigation. This individual will work with team members to assist in redefining the Search & Navigation experiences and identify new features and services to deploy to Chase customers
  • Perform product management responsibilities, such as monitoring against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed
  • Work closely with LOBs that use the specific product. Support the various LOBs requests for product enhancements or the ability to leverage the products existing capabilities- Identify product expansion opportunities within LOB's using product and penetration opportunities in LOB's not usingproduct, as well as open space between LOBs
  • Work with a variety of vendors in all phases of the relationship including
  • Conducting Request for Proposal (RFP)
  • Develop requirements for new builds and enhancements
  • Vendor scorecard analysis and reporting
  • Ensuring SLAs are adhered to monthly
  • Develop and maintain the product road map/pipeline - gaining input from all stakeholders
  • Conduct and maintain an industry assessment (matrix), that provides detail insight into
  • Competition internet channel activities regarding the specific product
  • Pricing and fee schedule structure
  • Features, functions and web site navigation
  • Overall industry trends and best practices
  • Current and potential regulatory/compliance constraints
  • Performance benchmarks (unit costs, margins, COS, ROI, etc)
  • Conduct semi-annual product usage (transactions, customers, etc) product metric review and future projections and the associated supporting financials (working with the finance representative)
  • Work with the various stakeholders and service providers to ensure that appropriate SLAs, Security and Disaster Recovery programs are consistent with the importance of the product
  • 10 years of industry experience with 7 years of relevant product management experience, 3 years of which are related toeCommerce
  • Knowledge and understanding of general business, advertising and marketing principles
  • Excellent analytical and Excel spreadsheet skills are a must
  • Strategic planning experience
  • Financial and budget understanding
  • Good presentation skills andease witheffective communication with all levels of management and partners from a variety of business functions
  • Ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data
  • Financial industry background is desired but not required
  • Product Knowledge - subject matter expert and the ability to support stakeholders
  • Industry Awareness - trends, pricing and competition
  • Technology Awareness - understanding new technologies and how they may be leveraged for the product
  • Innovation - ability to think out of the box in developing solutions for LOBs and improving shareholder value
  • Financials - ability to develop and communicate product development business cases using financial models
  • Communication Skills - ability to communicate ideas, concepts and status to product uses and management team within Chase Digital
3

Digital Product Manager Resume Examples & Samples

  • Develop and manage digital product(s) including Alerts, Notifications and Site Messaging. Individual will work with team members to assist in redefining these experiences and identify new features and services to deploy to Chase customers
  • Act as business relationship manager for the specific product. Support the various LOBs requests for product enhancements or the ability to leverage the products existing capabilities- Identify product expansion opportunities within LOB's using product and penetration opportunities in LOB's not using product
  • Ideal candidate will have 7 years of relevant experience, 3 years of which are related toeCommerce
  • Experience managing a large, robust messaging platform is a plus
  • Demonstrated experience managing products from concept to launch
  • Excellent analytical and Excel spreadsheet and Powerpoint skills
  • Previous Vendor Management experience preferred
  • Product QA testing practices - ability to execute pre-production testing to certify product
  • Project/Program Management - complete end-to-end understanding of proper project management methodology
  • Communication Skills - ability to communicate ideas, concepts and status to product uses and management team within the Corporate Internet Group
4

Digital Product Manager Resume Examples & Samples

  • Create requirements for new product offerings
  • Develop expert level knowledge about team's products
  • Monitor any product change request, assist when required in resolving production related problems, and conduct pre-release reviews which could include regression testing and QA to certify the release as production ready
  • 10+ years of overall experience working in product management or a related role
  • 5+ years of experience working with digital products preferred
  • Prior experience with Card reward products preferred
  • Digital (online or mobile) product launch and lifecycle management experience required
5

Digital Product Manager & Strategist Resume Examples & Samples

  • Publish monthly dashboards summarizing the overall health of the product, industry and competitive trends and the voice of the customer
  • Bachelor's degree required, MBA degree preferred
  • 10+ years of overall experience working in product management, strategy or a related role
  • 5+ years of experience in focused product management and/or product strategy
  • Digital product launch and lifecycle management experience
  • Ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
6

Digital Product Manager Resume Examples & Samples

  • Manage product strategy and direction, from strategic planning to tactical activities
  • Translate business opportunities, customer needs, and business goals into an actionable experience roadmap
  • Develop supporting business cases for opportunities
  • Provide direction and oversight to ensure user experience and business objectives are met from the point of project initiation, through discovery, definition, concept development, and refinement
  • Obtain and use customer insights to design positive customer experiences based on quantitative and qualitative customer behavior and feedback
  • Develop business requirements and user stories that can be used to create product specifications
  • Manage prioritization and trade-offs among features, user experience and performance
  • Partner with cross-functional teams (business partners, marketing, customer contact center, technology, etc.) to improve cross-channel customer experiences and drive successful execution
  • Be the expert on digital customer experience by mastering product functionality, constraints, business process, value, customer profile, and industry domain
  • Provide thought leadership in the Digital space and help internal partners and clients solve problems through domain expertise. Keep all the stakeholders well informed at all times
  • 8+ years work experience in related positions with increasing responsibility
  • 3+ years as a product manager on successful projects for digital media products (web, mobile etc.)
  • Must have experience in building digital strategies (web, social, mobile) that leverage technologies and improve customer experience. Demonstrated success defining and launching excellent products
  • Good understanding of user-centered design and usability principles. Specifically prefer candidates with strong digital interactive design, content creation, and management experience
  • Knowledgeable of digital technology, emerging media and the Internet
  • Excellent project management skills and experience managing multiple large date driven efforts simultaneously
  • Knowledge of credit cards and/or other financial services a plus
  • Experience in any of the following areas a plus: online/mobile banking, new product/service onboarding, payments, online security and authentication
  • A self starter able to work extremely effectively in a cross-functional environment and adept at synthesizing a variety of technologies and capabilities into high quality and easy to use digital products that delight our customers
  • Ability to analyze product performance and recommend improvements
  • Strong problem-solving, planning/organizational and presentation skills
  • Ability to develop relationships with internal and external stakeholders and work with all levels within the organization
  • Proven ability to influence cross-functional teams that do not directly report to you
  • Results-oriented with strong verbal and written communication skills
  • BA/BS required, an M.B.A. is also desirable
7

Gcg-avp, Regional Digital Product Manager Resume Examples & Samples

  • Get involved & take responsibility in requirement gathering/understanding, leveraging platform to suit business requirements
  • Develop project plans and associated communications documents
  • Be proficient/expert in platform integration such as CI, SAO, RM, eClipse, Papyrus and Local Host to address project requirements
  • To work proactively & independently to address project requirements and articulate issues/challenges at appropriate time to address project delivery risks
  • To take care G2C program roll-out for electronic delivery
  • Ensure satisfactory transfer of custody and control of product upon project completion (hand-off) and close all project documentation and archive appropriate records
  • To handle daily BAU production issues related to electronic delivery
  • Customer interfacing - understand customer requirements, propose technical solutions
  • Involved as part of Regional eBusiness HUB to ensure countries business are aligned
  • Have rich experience in CI, SAO, RM, eClipse, onDemand, Papyrus, CS and eDelivery platform
  • Proficient in working with backend technologies team(CI, SAO, RM, eClipse, onDemand, Papyrus, CS and eDelivery team)
  • Exposure to middleware/messaging technologies
  • Experience in working on multiple technologies and complex projects
8

VP, Global Digital Product Manager Resume Examples & Samples

  • Global Technology
  • Customer Experience
  • Global Analytics
  • Global Insights
  • External experience in e-commerce/Internet/mobile space a strong plus
  • Operations/Customer Service experience a plus
  • Ability to work well independently and with different teams
  • At least 1-3 years’ experience in project management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
  • At least 1-3 years’ experience in business analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests
9

Digital Product Manager Resume Examples & Samples

  • BS+ in computer science/engineering/design ideal
  • 4+ years as a web product manager/owner or equivalent
  • 6+ years professional experience in the consumer-facing internet space
  • Substantial understanding of internet trends and experience authoring requirements that deliver responsive design, video, social media, mobile/tablet, CSS, content management or user tracking
  • Good understanding of Data Science or Business Intelligence
  • Solid understanding of digital analytics
  • Creative thinker
  • Ability to ideate and execute
  • Passion for all things pop culture and music
10

Digital Product Manager Resume Examples & Samples

  • Coordinate with various internal groups to help develop, maintain and improve efficient, user-friendly digital products and tools
  • Work with Design and Development groups to create and implement compelling consumer experiences that have a platform aspect
  • Work with Senior Product to craft a strategic roadmap for the Digital Edition family of products
  • Manage existing vendor relationships, and help vet and identify future vendor relationships
  • Attend and contribute as a major stakeholder cross-department meetings
  • Contribute as needed to other Product/Design and User Experience projects
  • Help manage multiple projects simultaneously and investigate and understand cross-team project priorities
  • In collaboration with Project Management, create, communicate, maintain and help enforce project timelines
  • Manage queue of development requests and perform basic Quality Assurance (QA) on implementations
  • B.S / B.A degree with a strong academic record. A degree in related field is preferre
  • 7+ years working in Product Management
  • Vast working knowledge of digital publishing, reverse publishing and / or content management
  • Ability to quickly learn different content management systems and produce documentation
  • Understanding of producer workflow and user/navigation flows
  • Strong understanding of and experience with wireframing and annotating mockups
  • Experience with identification and management of 3rd-party vendors
  • Familiarity with best practices and current trends in digital design and user experience fields, particularly responsive design
  • Experience with usability testing and user testing, prototyping, cardsorting, moodboarding, and persona-based design development
  • Familiarity with Agile/Scrum Project Management methodologies; strong project management and organizational skills
  • Experience with Photoshop, Illustrator, and other wireframing and image editing programs
  • Ability to develop timelines, and speak to the strategies around the development
11

Digital Product Manager Resume Examples & Samples

  • Previous experience in a digital commerce environment
  • Financial Services and/or Payment service experience
  • A good understanding of the mobile market today
  • A good knowledge and interest in digital channels and social media and experience of developing in those channels
  • Understanding of managing relevant risk, governance, compliance & control issues
  • Planning and budgeting experience
  • Determination, motivation and the desire to produce a great experience for our customers
12

Digital Product Manager Resume Examples & Samples

  • Gather and translate editorial and business requirements into product documentation
  • Monitor and track project timelines to ensure elements are delivered on-time
  • Ensure quality and accuracy of all production releases
  • Minimum four (4) years of experience in managing the production/development of websites and/or website features with at least 1 year of experience working with digital sales
  • Minimum two (2) years working with content management systems
  • Experience working with third-party vendors (DART, Atlas, etc.)
  • Experience creating information architecture documentation
  • Experience creating websites with html, css, javascript, php a plus
13

Digital Product Manager Resume Examples & Samples

  • Possesses/Demonstrates detailed understanding of the product(s) and it's current and future state roadmaps
  • Creates PMRD (Product Marketing Requirements Document) which is used to source and drive the overall Go To Market (GTM) plan for the product launch
  • Develops and manages cross functional GTM plan working with external channels and LOBs to execute
  • Demonstrates understanding of operational teams change management processes being the single point of contact for those team on operational readiness deliverables (CMP/RCR processes)
  • Partners with product and design to develop product positioning and messaging to enable consistent messaging across branches, call centers, marketing, and communication
  • Manages atonement communication strategy definition and execution with LOB marketing teams
  • Conducts cross-LOB impact assessments and GTM plan socialization for new product/service launches
  • Partners with Branch National Sales to drive in branch sales process integration with new Digital product launches/enhancements
  • Ensures accuracy and timely development of content updates related to new service/product launches for Chase owned digital channels in partnership with dCE and CCB Digital Marketing
  • Possesses ability to identify and articulate to product teams impacts/benefits on external channels when product decisions are being made
  • Possesses ability to influence cross functional team without formal authority Uses sound and sophisticated methods to solve difficult problems with effective solutions; can see hidden problems; doesn’t stop at the first or obvious answer; able to read and interpret complex information Reviewer and Approver for all customer facing communication and content updates related to Digital products
  • 5-7 years relevant Product or Product Marketing experience
  • Demonstrated success launching products / Product launch and lifecycle management experience
  • In-depth understanding of how the call centers and branches operate
  • In-depth understanding of LOB Marketing and Communication teams and processes
  • Strong verbal communication and presentations skills and ability to communicate effectively at all levels of mgmt and within a variety of business functions
  • Ability to lead and influence cross functional operational or line of business teams
  • Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
14

Digital Product Manager Resume Examples & Samples

  • The digital product manager for mobile is responsible for managing product initiatives and customer experience from ideation to rollout, and the ongoing management of the product
  • The product manager identifies and develops new product enhancements, performs business case analysis, “sells” and obtains acceptance from stakeholders for the recommended enhancements, documents requirements along with its prioritization, works with the delivery team to launch the enhancement, with marketing partners to raise awareness and with finance partners to measure the business value generated
  • The digital product manager role requires a mastery of product management, a great instinct for developing compelling user interface and user experience that is optimized for financial products, and the technical aptitude to collaborate with the delivery team
  • The successful candidate will be able to understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience. The Digital Product Manager for Mobile will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives
  • A self-starter who has a proven track record in delivering mobile capabilities that realize substantial business value
  • An experienced digital product owner who knows how to build and sell business cases, define roadmaps, drive requirements and delivers continuous improvements to deepen customer engagement
  • Knowledgeable and passionate around emerging mobile technologies and how they will change consumer experiences
  • Able to “talk shop” with developers and can make effective technology scope and feature trade-offs. You will be a key team member in structuring business development relationships with external partners
  • Someone with a high level of intellectual curiosity who is comfortable with ambiguity
  • A leader who puts the team before self and are energetically collaborative
  • A compelling and effective at communicating with and presenting to executives
  • An individual who enjoys working with a fun team of richly creative and accomplished professionals
15

Digital Product Manager Resume Examples & Samples

  • The digital product manager is responsible for managing product initiatives and customer experience from ideation to rollout, and the ongoing management of the product
  • The successful candidate will be able to understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience. The Digital Product Manager will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives
  • A self-starter who has a proven track record in delivering digital capabilities that realize substantial business value
16

Senior Digital Product Manager Resume Examples & Samples

  • Significantly improve the design, usability and conversion of the digital customer experience throughout the mortgage originations process
  • Research competitor offerings, understand customer needs, and develop a digital experience that separates Chase from its competitors, lifts customer satisfaction, speeds process time, and reduces cost to serve
  • Manage the lifecycle of assigned digital assets, drive strategy and planning of new digital initiatives
  • Lead development of requirements working with the Project Delivery team and key stakeholders across product, functional business teams, legal, compliance, credit risk, and other groups as appropriate. Ensure requirements are complete and participate as a key player in prototype building, developing customer research plans for the development stage as needed and oversight of the UI designs working with Project Delivery lead and Customer Experience team within internal technology teams
  • Develop KPIs, measure and report on key metrics, optimize experience based on data and drive continual improvements
  • 4 year college degree, MBA preferred
  • 3-5 years consumer digital product management experience with budget management and project planning responsibilities
  • Data-driven, results-oriented with the ability to quickly analyze data and make decisions that drive program performance
  • Proven track record of working well with web development and IT teams bringing projects from concept to production
  • Ability to think strategically with a passion to "roll up your sleeves" and manage the details of a program
  • Proven ability to take initiative, influence others, and achieve results in a matrix organization
  • Team player with high energy, positive, can-do attitude and a history of success
  • Ability to manage multiple initiatives simultaneously and to perform under pressure within tight deadlines
  • Strong process management skills and ability to manage large cross functional project stakeholder teams
  • Strong interpersonal and presentation skills to synthesize and communicate information to senior management
  • Experience with web analytics tools such as Omniture preferred
  • Financial services industry experience is helpful but not required
17

Svp, Global Digital Product Manager Resume Examples & Samples

  • Prior experience as a manager or team leader is a preferred
  • Willingness and openness to travel and work overtime, as needed
  • 7+ years’ experience in project management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
  • 7+ years’ experience in business analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests
  • Bachelor’s degree required; Master’s Degree preferred
18

Digital Product Manager Resume Examples & Samples

  • Analyze the discretionary and controls BOW and rationalize against the approved budget and capacity
  • Analyze the competitive set for trends, changes, weaknesses to assess impact and opportunities
  • Assist product launch activities along with lead operational teams to ensure successful customer experience and readiness
  • Monitor performance of product against agreed goals and benchmarks
  • Conduct periodic roadmap reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)
  • Monitor the day-to-day and monthly health of the product BOW
  • Possesses ability to influence cross functional team without formal authority
  • Uses sound and sophisticated methods to solve difficult problems with effective solutions; can see hidden problems; doesn’t stop at the first or obvious answer; able to read and interpret complex information
  • 5-7+ years relevant Product or Product Marketing experience
19

Senior Digital Product Manager Resume Examples & Samples

  • Constantly evaluate the state of deposit product offerings and apply your knowledge as a digital expert, to strike out in new directions or improve upon current programs
  • Consider needs for competitive analysis and market research to identify customer needs and trends within the digital channel
  • Monitor and assess digital sales production, the digital customer experience and ongoing relationship value and risk of digitally acquired customers
  • Elicit and investigate growth ideas from all corners of the organization
  • Maintain a dynamic list of strategic ideas, enhancements and active projects. Support prioritization and frequent updates for senior management
  • Position new initiatives by telling the customer story associated with optimizing current, or making net new investments. Work collaboratively to build business cases for change and presentations for management consideration and approval
  • Actively support the Omnichannel vision and participate in discussions about how to evolve while operating within specific product and regulatory boundaries
  • Participate in the development of digital promotion strategies, resultant campaigns and the creation of the appropriate digital assets
  • Work with core product owners to ensure digital experiences meet Federal regulatory requirements
  • Coordinate and lead meetings to establish proper communication between business partners
  • Advocate for consistent, lean processes for day-to-day digital operation
  • 6 years professional work experience
  • Bachelor's degree, or equivalent experience
  • Experience leveraging the internet and mobile channels to drive and measure business results
  • Basic knowledge of consumer deposit products
  • Demonstrated marketing and research experience
  • Strong MS Excel and analytical skills
  • Ability to summarize fact-based conclusions in MS PowerPoint presentations or with other illustration tools
  • Tenacity for problem solving in creative, pragmatic ways
  • Financial analysis and project management
  • Financial Product management
  • Experience interpreting and summarizing financial and web KPIs
  • Basic competency with digital marketing strategies (SEM, SEO and display advertising)
20

Associate Digital Product Manager, Mobile Resume Examples & Samples

  • Work with a team of product managers to deliver mobile initiatives and customer experiences from ideation to rollout and support the ongoing management of mobile
  • Support new product enhancements, perform business case analysis, document requirements along with its prioritization, and work with the delivery team to launch the enhancement, with marketing partners to raise awareness and with finance partners to measure the business value generated
  • Understand customer expectations, industry best practices, current gaps & technical constraints, participate in developing the roadmap, drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience
  • Conscientious, detail-oriented, with tangible work experience
  • Consistently presents a positive, flexible attitude and contributes to a fast-paced, high-visibility team environment
  • Positive yet practical; we could call your colleagues and they’d gush over how much they love working with you
  • Takes initiative, isn’t afraid to fail, asks thoughtful questions, and constantly seeks better ways of working and communicating
  • Enjoys working with a fun team of richly creative and accomplished professionals
21

Digital Product Manager Resume Examples & Samples

  • User experience for website interaction (includes agency management for wireframing, design, and process flows)
  • Business analysis (includes agency management for user story generation, mental models, technical assessment, product backlogs and roadmaps, scrum management)
  • Technical development (framework evaluation, systems integration, interface with third-party vendors / products)
  • Statistical analysis (includes site performance metrics evaluation, experience with Omniture - a plus)
  • Product management (includes roadmap definition and maintenance, strong desire to manage interdepartmental projects)
  • 5-7 years relevant experience in product management
  • 5-7 years work experience in software development and / or B2B environment
  • Agile Development methodology (min. 3 years)
  • Demonstrated track record of successfully managing scalable, high-quality enterprise web environments, products, and services for B2B organization
  • Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent training, education and experience
  • Lead: Assigns, trains, schedules or oversees work of others
22

Digital Product Manager Resume Examples & Samples

  • Demonstrated user experience innovation associated with online and mobile shopping
  • Demonstrated accomplishments moving offline sales to online
  • Proven online cross-sell experience
  • Demonstrated strong project lead abilities
  • Demonstrated ability to lead a cross functional team
  • Excellent verbal and written communication with attention to detail
  • Demonstrated expertise in Microsoft Products (Excel, Word & Access)
  • Operations experience with fulfilling online shopping and customer service
  • Financial services/banking industry a plus
  • Process Improvement experience
  • Experience creating internal communication and training
  • Demonstrated measurement and analysis of online shopping results
  • Online and mobile Account Origination/Funding experience
23

Digital Product Manager, Associate Resume Examples & Samples

  • A history of performance excellence with a great balance of big-picture thinking and detailed execution
  • Strong quantitative analytical ability and excellent written and oral communication skills, including executive presentations
  • A maniacal focus on understanding who our users are and how each product can effortlessly make their lives easier
  • Ability to prototype concepts using tools such as Axure & proto.io & use Adobe Photoshop considered a plus
  • Experience with front-end web development and a desire to hone those skills further
  • Experience with Adobe Site Catalyst (Omniture) or comparable web analytics platform
24

Digital Product Manager Resume Examples & Samples

  • Work closely with internal clients to understand their product vision, and break it down into an actionable backlog of user stories for the development team
  • Help clients understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization
  • Mentor and train internal PMs to help them learn agile/XP methods and build skills
  • Identify potential internal client success stories
  • Help innovate and iterate on agile PM processes and share our findings
  • Background in design or software development a plus
25

Digital Product Manager Resume Examples & Samples

  • Candidate will have a minimum of three years of technology management or consultant experience in the DigitalWallet domain. Deep understanding of digital B2B and B2C business platforms - new customer acquisition, account servicing, and digital & mobile payment schemes
  • The ideal candidate will be highly fluent in both technical and commercial conversation about digital business models and the technology supporting it, and must have exceptional client management & communication skills required for effective interaction with CRS’ retail partners
  • Strong understanding of latest technologies and trends in the software industry to make proper strategic decisions. Knowledge of RM tools, BPM tools, Use Cases, UI software
  • Accomplished Leader with progressive management experience with sufficient knowledge in Credit Card Processing thru direct client or relationship management experience
  • Experience and proven track record managing multiple IT projects with an emphasis on reengineering technology and business processes, delivering results and meeting financial plans
  • Detailed and highly organized with strong analytical skills. Ability to work complex problems with significant impact through in-depth evaluation of program, processes and cost; capacity to formulate direction and develop communication plans for all levels of the company
  • Strong influencing, negotiation presentation and communications skills. Comfortable leading meetings with participants representing a broad cross section of the company from all levels and diverse background skills
  • Successful experience in delivering client satisfaction through innovation with superior execution skills and ability to drive results
  • 5 years of experience in program management & technical strategy consulting/ownership
  • Familiarity with current and emerging digital marketing strategies (e.g., social media, search engine marketing)
26

Digital Product Manager Resume Examples & Samples

  • Product Owner
  • Scrum Master
  • Technical Lead
27

Digital Product Manager Resume Examples & Samples

  • The successful candidate will be able to understand customer expectations, industry best practices, current gaps & technical constraints, participate in developing the roadmap, drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience
  • The Digital Product Manager will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives
  • Knowledgeable and passionate around emerging digital technologies and how they will change consumer experiences
28

Senior Digital Product Manager, Private Weath Resume Examples & Samples

  • Possess strong understanding of digital services or e-commerce processes
  • Business to Consumer model
  • Quantitative and analytical skills to demonstrate benefit realization of project and marketing initiatives for Private Wealth Management
  • Detailed knowledge of the software development life cycle- Agile methodology preferred
  • Proven ability to lead cross-functional teams without formal authority
  • Comfortable with ambiguity, leading autonomously and making independent decisions
  • Ability to think broadly across digital functional areas and channels while proactively reaching out to appropriate contacts as needed
  • Minimum of 7 years experience in banking or financial services industry a plus, Business to Consumer (B2C), or eCommerce managing digital products; minimum of 3 years leading cross functional teams in (product) development
  • Wealth Management knowledge and experience a plus
29

Digital Product Manager Resume Examples & Samples

  • Work collaboratively with the Business Owners and Senior Management teams to establish the Vision for the TOMS commerce Products (website and mobile platforms) and ensure alignment with company goals
  • Define the features of the product and ensure they are properly communicated to all project stakeholders
  • Write Product Requirements for Epics, User Stories, Improvement, etc., including but not limited to, Scope of Work, Description, Acceptance Criteria, Definition of Done, etc
  • Work with the Delivery Manager for the Release Plan including release date and content
  • Responsible for the product metrics (KPI’s) and use the same metrics to drive prioritization
  • Partner with Business Owners (BO) and Subject Matter Experts (SMEs) to define Product Backlog, prioritize features and bugs according to market value and business needs
  • Adjust features and priority iteration, as needed
  • Lead Product Demo at the end of the Sprint; evaluate acceptance criteria and results, works with Business Sponsors on next steps
  • Actively partner with the Scrum Master and Delivery Manager to help team achieve maximum and sustainable velocity
  • Strong leadership is required to manage and lead product owners
  • Prior digital Product Management or Business Systems Analysis required
  • Must be able to establish strong relationship with the business and project stakeholders to ensure that business goals are met in a timely manner
  • Provide leadership and guidance for Web Dev teams on Project Scope, Acceptance Criteria, Definition of Done, etc
  • Ability to translate business and technical concepts into functional specification documents
  • Working knowledge of up-to-date Web technologies including ATG commerce suite
  • Experience with eCommerce and mobile platforms and an understanding of success factors
  • Experience managing projects using Atlassian tools like Jira & Confluence
  • B.S. degree with specialization in Computer Science preferred
  • 5 to 7 years of experience in Product Manager role leading complex, cross-functional teams
  • Four years of increasing responsibility and experience
  • Strong communication skills and the ability to interact with all levels of management
  • Identify and develop efficient and creative ways to reduce cost by streamlining processes and systems
  • Must have excellent project management skills and demonstrate initiative and ownership of assigned responsibilities
  • Strong critical thinking, analytical and problem solving skills
  • Someone who is naturally independent and is capable of building a high performing team
  • Must have outstanding written and oral communication skills
  • Be able to meet tight deadlines in a fast paced, start-up entrepreneurial environment
  • Team player, with a very strong work ethic and high energy level
30

Digital Product Manager Resume Examples & Samples

  • Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers,designers and business or subject matter representatives
  • Defines and analyzes metrics that measure and benchmark product success
  • Drives optimization and process improvements between product, design, site management, and development teams
  • Holds development team accountable to agreed upon development process and release schedule
  • Works with larger product management organization to align on vision, strategy and roadmap
  • Progressive experience in managing a digital product (5 years )
  • Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization
31

Digital Product Manager Resume Examples & Samples

  • Ensure successful on-time and in-budget delivery of our products to meet or exceed sales goals
  • Work closely with key business partners, customers and vendors, define, track and prioritize product and/or feature requests
  • Define the business case for complex product and/or feature requirements
  • Research user needs and expectations for large, complex product and/or feature requirements
  • Synthesize multiple streams of market and customer information to understand and communicate requirements and priorities
  • Write or oversee the writing of use cases, functional specifications, and test plans for specific requirements that clearly articulate user needs
  • Research, evaluate and procure 3rd party vendor[s] for full development
  • Resolve all conflict, escalate issues and maintain status reporting across all teams and project managers working within the product suite
  • Perform or oversee acceptance and ad-hoc functional testing of new product and/or feature
  • Manage or oversee the development of appropriate training and/or documentation for Pearson 247 and product team to support their products
  • Represent product team in strategic and technology-related initiatives that cross multiple Pearson business units
  • Work with LTG team as advocate for HSSL requirements and champion business unit needs via formal requirement request process
  • Consult and educate product team on new functionality, alternate approaches and improvements within Pearson products and platforms
  • Research and maintain expertise in trends and appropriate software strategy within and outside of Pearson products
  • Collaborate with other Product Managers to insure consistent cross-team implementation
  • Create and evolve internal processes to improve organizational efficiencies
32

Digital Product Manager Resume Examples & Samples

  • Oversee the entire lifecycle of features, from ideation to technical implementation, in collaboration with creative stakeholders, interaction designers, developers and QA
  • Solicit, review and evaluate requests from your customers: understand their needs and pain-points and propose elegant, scalable solutions
  • Be a leader in your scrum team: work with your project manager to foster a creative, collaborative and disciplined culture to optimize workflow, results and fun
  • Perform the basics: author epics and user stories, articulate acceptance criteria, answer questions, review completed work, close tickets
  • Keep track of bugs, drive root cause analysis when necessary, prioritize based on product/UX impact and business risk
  • Be the arbiter of product tradeoffs and the facilitator of sprint “flow”
  • Own the product backlog; prioritize like a boss
  • Work with technical writer to visualize and create an intuitive product user manual from scratch
  • Author product KPIs and establish quantitative methods for measuring product health and success
  • Understand the sources and value of your data: use it to your advantage but don’t be paralyzed by it
  • Maintain a close eye on competitive services and software that will help identify and prioritize new feature opportunities​
  • 3 + years of driving and developing software products or programs as a product manager or equivalent
  • Experience working on an Agile/Scrum team, preferably as Product Owner
  • Fluency in developing product specs and writing user stories
  • Excellent verbal, written, presentation and organizational skills
  • Strong quantitative and qualitative analytical skills with a natural predisposition toward data-driven decision making
  • Ability to prioritize business and development needs and manage stakeholders on multiple projects simultaneously
  • Interest in children’s entertainment and video trends
  • Expert cross-functional partnership skills (a.k.a getting things done without direct line management)
  • Possesses a natural curiosity for how complex systems work
33

Senior Digital Product Manager Business Banking Resume Examples & Samples

  • Accountable for the business banking’s digital client experience on Key’s Business to Consumer (B2C) platform
  • Deliver on key metrics for digital business banking clients, including digital actives (online and mobile), acquisition, and fee generation. Work with partners in channel insights to develop a comprehensive reporting cadence and create transparency across our key performance metrics
  • Partner with Online and Mobile Banking team to develop strategies and roadmap to deliver world-class digital experiences for business banking clients
  • Leverage industry research, competitive information and client usage metrics to help identify and prioritize new product feature requirements, while considering the business needs, cost benefit analysis, risk reward analysis, and alternative solutions for business banking clients
  • Collaborate with segment partners in middle market and corporate banking (e.g. Key Total Treasury) to deliver leading digital solutions that meet the unique needs of each segment, while sharing capabilities/re-use of technologies to drive efficiency
  • Manage production goals/standards
  • Manage metrics associated to Online Banking and ensure they are tracked, communicated and maintained
  • Manage vendor relationships for business banking digital products acquired through third parties. Maintain operational risk management for business banking related vendor relationships
  • Manage the implementation of new business banking digital product features, working with technology and operational partners to ensure that requirements and quality standards are met
  • Ensure organization is prepared to support new product features through training of support centers and development of operational procedures. Work with branch teams (e.g., Business Banking Relationship Managers to evangelize Key’s business banking digital product offers and drive usage
  • Exhibit problem solving and negotiating skills to resolve difficult and sometimes controversial issues
  • Passion for the customer’s experience
  • Knowledge of digital banking industry landscape and technology
  • Understanding of the Business Banking segment
  • Several years’ experience in Retail Banking, Retail Banking Operations, or other Financial Services areas
  • Business banking specific experience is a significant plus
  • 2-3 years’ experience working on digital financial services products
  • Experience with Online User Interface design and Web Usability
  • Previous customer contact experience
34

Digital Product Manager Resume Examples & Samples

  • Statistical analysis (includes site performance metrics evaluation, experience with Omniture – a plus)
  • Product development (includes roadmap definition and maintenance, strong desire to manage interdepartmental projects)
  • 5-7 years relevant experience in digital product management
  • Telecommunications experience preferred
35

Gcg-svp, Global Digital Product Manager Resume Examples & Samples

  • Solid knowledge of digital products and/or digital marketing is required
  • Financial services industry experience is preferred
  • Operations/Customer Service experience is a plus
  • Experience interfacing with various cultures and with vendors, and cross-functional teams
  • Strong background in Business and Analytics with knowledge in Technology and Information Systems
  • 7+ years of experience in Project Management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle from initiation through closure
  • 7+ years of experience in Business Analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests
  • Strong influencing and facilitation skills
  • Bachelor's degree is required; Master's degree is preferred
36

Senior Digital Product Manager Resume Examples & Samples

  • Participate as core marketing team member within the NBU team to define and manage Integrated Digital Marketing initiatives that support brand objectives at each stage of the product lifecycle
  • Provide strong operational leadership of projects, agencies, and processes to ensure that programs are consistently delivered on time, with high quality and appropriate linkages with other shire programs/systems
  • Proactively propose Integrated Digital Marketing initiatives based on brand key strategic imperatives for both consumer and physician audiences
  • Identify and source market leading interactive marketing resources/vendors to deliver Integrated Digital Marketing initiatives
  • Serve as day-to-day liaison and lead project contact for internal and external partners on behalf of the brand team to ensure Integrated Digital Marketing programs are delivered in alignment with brand objectives
  • Manage Integrated Digital Marketing program A&P budgets as agreed with brand management
  • Coordinate across diverse internal resources – including IT, sales and market research – to drive successful execution of Integrated Digital Marketing initiatives
  • Ensure full compliance with all Shire policies/standards and all relevant legal/regulatory guidelines for the delivery of Integrated Marketing programs. Adhere to FDA, DEA and other internal regulatory or compliance guidelines as they affect Integrated Marketing initiatives
  • Serve as the knowledge expert within assigned brand teams regarding Integrated Marketing trends, channels, media, and best practices
  • Minimum of 7 years of experience in Digital Marketing, Mobile Platform Marketing, Social Networking and/or Relationship/Direct Marketing experience required. Pharmaceutical marketing experience preferred but not required
  • Budget reporting and management experience required
  • Strong knowledge of online/mobile marketing tactics and media, relationship marketing processes and program measurement methodologies
  • Strong communication skills (presentation abilities, general oral/written skills) and interpersonal skills (organizational influence, teaming skills)
  • Excellent project management skills. Ability to plan, prioritize and execute multiple projects and responsibilities
  • Strong strategic planning and decision-making skills for constructing marketing initiatives to consumer/physician audiences across the continuum of awareness, acquisition, conversion, and retention
37

Digital Product Manager Resume Examples & Samples

  • A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
  • Years of related work experience
  • Knowledgeable in HTML, CSS, JavaScript
  • Ability to evaluate technology options, including build / buy / partner options
  • Demonstrated skill and experience web and mobile project management
  • Must be able to multi-task to work in this fast-paced music industry
38

Digital Product Manager, Devices Resume Examples & Samples

  • Monitors the marketplace for new product innovations, competitors, lifestyle trends, and emerging technologies
  • Creates the business case for new technologies and leads evaluation / proof of concept efforts
  • Collaborates in product planning, research and development with a cross-functional team including developers, designers and business teams
  • Builds strong relationships and working practices with development teams to ensure teams build and release features & products on schedule
  • Maintains product backlog and leads regular prioritization with business unit owners and leadership including release prioritization and bug backlogs
  • Works with cross functional product management organizations to align on vision, strategy and roadmaps
  • Progressive experience in managing a digital product (5 years)
  • At least five years experience in product or brand management
  • At least five years experience in requirements and analysis / design, preferrably related to POS, payment, and mobility devices
  • At least two years experience leading development of new or existing product or strategeies from conception to implementation
  • At least two years working with 3rd party suppliers and service delivery organizations
  • At least one year managing a product or project budget
  • Bachelor’s degree or MBA preferred
  • Consistently uses communications skills to influence outcomes
  • Ability to work effectively with 3rd party suppliers to ensure timely and successful program outcomes
  • Working knowledge of financial planning, forecasting, and equipment inventory management
39

Digital Product Manager, Bhg.com Resume Examples & Samples

  • Strong attention to detail and organization skills. Ability to multi-task, work under firm deadlines and within a rapidly changing environment
  • Collaborates and an effective team player
  • 35% Agile Team Management
  • Excellent communication & presentation skills
40

Digital Product Manager Resume Examples & Samples

  • End to end product and project management of a portfolio of digital products
  • Stakeholder management with key representatives from around the business to ensure the success of the products managed
  • Managing external development commercial relationships
  • Producing clear product plans and roadmaps in line with the product strategy
  • Managing the day to day agile development of the product portfolio
  • Experience in product or project management of Apps or other digital products
  • Innovation and creativity, be an idea generator
  • Technical and commercial aptitude and ability to translate business needs into clearly defined functional specifications
  • Exposure and/or direct involvement in legal contract negotiations
  • Strong business analysis skills i.e. SWOT, risk analysis, scenario modelling skills
  • A proactive approach to creating customer-focused packages
41

Digital Product Manager Resume Examples & Samples

  • Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, analysts, developers, designers, vendor and business or subject matter representatives
  • Drives optimization and process improvements between product, design, operation, and development teams
  • Manages bug/defect backlog, determines priority of bugs/defects and which releases they are assigned to
  • Progressive experience in managing a digital product
  • Demonstrated ability to use analytics and optimization tools to inform product planning, backlog management and prioritization
  • Diverse experience demonstating success in product management and or system analyst in a Global Technology environment
  • Strong ability to collaborate, problem solve, and be flexible in ambiguous environment
  • Experience with Labor Workforce Scheduling solutions
  • Experience with Labor Time and Attendance solutions
  • Experience supporting complex systems through dot-release, multi wave deployment and program enhancements
  • Experience with Software as a Service(SaaS) solution Implementation
  • Ability to work with a matrix project delivery team, including International and External to Starbucks team members
42

Digital Product Manager Resume Examples & Samples

  • Manages the success of Starbucks digital experiences around the globe. Launches new products and experiences
  • Manages globally product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers,designers and business or subject matter representatives
  • Progressive experience in managing a digital product, (5 years)
  • Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization, (5 years)
43

Digital Product Manager Resume Examples & Samples

  • Responsible for translating the strategic direction defined in tandem with the Web Product Owner into a set of enhancements or extensions, and document that functionality in user stories
  • Responsible for gathering the requirements for stakeholder requests and documenting them in user stories that include business logic, expected behavior and acceptance criteria
  • Participation in the analysis of web traffic and user behavior data and responsibility for relating those analyses to make recommendations for user experience testing and implementation of site enhancements or extensions
  • Collaborate with the Web Product Owner, user experience designers, creatives, front-end developers and TechNO development team to guide evolution of website features. Responsible for ensuring that the final creative and user experience intention is clearly communicated to the development team
  • Management responsibility for prioritizing the website product backlog within the Digital Marketing agile development process. Ensure that priorities reflect the strategic direction established together with Web Product Owner
  • Act as the voice of the Time Warner Cable Business Class website stakeholders in conversations, meetings, acceptance testing and demoes with development teams
  • Collaborate with Digital QA & Production Manager to troubleshoot issues, report bugs, plan releases and manage regression testing, UAT and other testing efforts
  • Primary responsibility for managing user experience testing of website functionality through Adobe Target and coordination with the web user experience team on other user experience testing
  • Assist the Web Product Owner in evaluation and implementation of third-party tools to enhance website functionality
  • Communicate with program management and executives regarding the status and behaviors of new functionality and integrations
  • Build strong relationships and work across complex geographically dispersed teams in an environment of change
  • Help to identify problems that arise during development or post-implementation and work with development team and others to define short-term resolutions and long-term changes
  • Ability to take initiative and coordinate across functions and teams to drive projects to meet website goals and key performance indicator (KPI) targets. Proven ability to deliver results effectively, set expectations and identify risks to delivery
  • Outstanding verbal and written communication skills and proficiency in visual communication and presentation of information, including capability to interact with people at all levels of the organization
  • A collaborative approach and a proven ability to work effectively on a cross-disciplinary team to develop and deliver solutions. Demonstrated ability to build strong and sustainable relationships with internal and external partners and stakeholders
  • Ability to analyze data or work with internal and external stakeholders to identify enhancements and extensions to the website and solicit requirements for those features
  • Ability to clearly communicate complex technical requirements/specifications to development resources
  • Understanding of the business requirements of the web team or internal partners sufficiently to represent those stakeholders in conversations, meetings, UAT and demos. Additionally, the ability to use that understanding to prioritize work originating from different stakeholders into a single backlog of requests
  • Deep understanding of the Time Warner Cable technology stack (Adobe, Eloqua/Oracle, other third-party) sufficiently to understand capabilities and have meaningful requirements and limitations discussions with TechNO development team
  • Demonstrated ability to identify, understand and drive the resolution of complex critical issues. Skill with problem solving both operationally-oriented issues and larger organizational or infrastructure-related issues
  • Exceptional organizational skills, the ability to manage multiple simultaneous projects and solid attention to detail
  • Ability to work proactively, think creatively and foster dialogue across diverse groups including leadership, internal stakeholders, product owners, developers, quality assurance/test teams and vendors
  • Knowledge of and experience with web technologies, software tools for agile development, performance benchmarking, marketing automation, analysis/business intelligence and e-commerce
  • Four-year college degree with or equivalent work experience is required
  • 7-10 years relevant product management and web production experience; 2+ years agile development experience required
  • Experience with the Adobe platform (AEM/Analytics/Target/Audience Manager), Eloqua and Salesforce
  • Experience with multi-channel digital marketing including mobile platforms
  • Ability to perform in a fast-paced and changing environment with minimal direction and supervision
44

Digital Product Manager Resume Examples & Samples

  • Ensure successful and on-time releases of DWA initiatives by identifying issues early and pulling in resources as needed to resolve them
  • Orchestrate collaboration between multiple third party vendors and internal teams; work with these teams to produce high-quality products
  • Actively assess third party development schedules and dependencies and communicate the bottom line to DWA stakeholders, ensuring that timelines and expectations align
  • Analyze, evaluate and document the functionality, architecture and scalability of other back-end systems as required for the overall success of an application
  • Write technical RFPs and review SOWs to ensure that the vision of the business is realized
  • Control project requirements and scope
  • Make or facilitate timely decisions to ensure project success
  • 10+ years experience with systems integration
  • 7+ years experience with client/server applications (web, mobile, consoles, etc)
  • Strong understanding of all phases of the SDLC as applied to applications as well as backend systems
  • Excellent problem solving and debugging skills
  • Excellent communication skills, with the ability to be both diplomatic and resolute
  • Highly responsible, self-motivated and able to work with a sense of urgency and minimal supervision
  • Meticulous documentation skills
45

Digital Product Manager Resume Examples & Samples

  • Broad internet business knowledge and customer focus with a strong concentration in marketing communications
  • Excellent verbal and written communication skills including presentation creation and delivery
  • Excellent facilitation, execution and management skills required to carry through production works on both online and offline communication materials
  • Excellent people and organizational skills required
  • Expert level proficiency in analyzing & utilizing MIS data to make fact-based recommendations to improve overall strategies
  • Strong interpersonal skills, absolute team players and negotiators
46

Digital Product Manager Resume Examples & Samples

  • Understand user needs, evolving market trends, technology innovations, and competitive offerings to grow and develop new and existing online sports products
  • Serve as product owner in scrum development process – owning roadmaps/backlogs and product designs while contributing to development schedule formation and providing additional information, user testing, and prioritization as necessary
  • Coordinate with LA-based product team to provide project visibility and to synchronize product roadmaps
47

Digital Product Manager Resume Examples & Samples

  • Bachelor’s degree and 3+ years experience in digital product management required
  • Strong knowledge of sports and online sports products
  • Knowledge of agile development practices, bug tracking software, and wire-framing applications
  • Knowledge of customer-focused design, usability principles, and Lean development practices
  • Highly analytical and detail oriented with excellent interpersonal, communication and presentation skills
  • Self-motivator who takes personal responsibility for his/her projects and is able to adapt to changes in requirements and/or priorities
  • Sound understanding of HTML principles
48

Associate Digital Product Manager Resume Examples & Samples

  • Develop mobile products and services that provide significant value to the customer, are unique, and remove friction from the banking process
  • Serve as a cross -functional leader to collaborate with design, engineering and marketing teams to drive new product initiatives
  • Serve as internal mobile SME to multiple business units. The mobile SME will already have strong command over subjects such as: mobile landscape and trends, mobile platforms, mobile customer experience, and emerging mobile technologies
  • Facilitate and lead strategy/concept/requirements sessions with the business to formulate the mobile solution
  • Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term
  • Develop new mobile strategy/offerings with tight integration into online/offline, social, and digital offerings
  • Work with vendors; performing new vendor analysis, managing relationship, vendor negotiations, managing initial product integration requirements
  • Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of mobile solutions
  • Must be proactive, results driven and have a proven track record of execution
  • 5+ years experience related to online and mobile product development
  • Strong knowledge of current mobile applications, devices and trends
  • Ability to demonstrate deep knowledge in development full lifecycle
  • Knowledge of social media as it specifically relates to mobile is a plus
  • Consulting background experience collaborating with clients on business strategy
  • Analytical with a focus on KPI's and measurement
  • Demonstrated people management and team-building skills
  • Financial services preferred but not required
  • Management experience a plus
  • Undergraduate degree in a related field required - BS or MS in Business Management or comparable field of study
49

Digital Product Manager Resume Examples & Samples

  • Determine product strategy and vision for products covered with eye towards innovative concepts and solutions
  • Facilitate and lead strategy/concept/requirements sessions with technology partners
  • Create concise, compelling content and business case to present and sell concepts through to senior management
  • Work with internal partners such as Business Banking, Mobile Product and Strategy Organization, Digital, Central Technology and Operations (CTO) and other teams to identify shared opportunities and help drive project delivery
  • Provide marketing and product support to sales and service organizations
  • Creating strategy documents and product plans
  • O BA/BS in Management, Economics, Marketing or a related discipline; MBA preferred
50

Digital Product Manager Resume Examples & Samples

  • Determines priorities (and processes) needed to achieve business objectives and ensures these are aligned to collaboration strategies
  • Understands the firm’s go-to-market strategy and service delivery models, how core business services support the business, and how knowledge enables exceptional client service and high performing teams
  • Understands EY Vision 2020 and Knowledge Transformation, and ensures key digital knowledge platform strategies are aligned to them
  • In-depth understanding of complex technology tools products and services
  • Strong project and product management skills. Ability to prepare detailed instructions/guidance and to manage projects. Able to manage multiple medium to complex projects simultaneously
  • Good sense of operational efficiency, judgment, tact, and decision-making ability
  • Ability to demonstrate strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional/executive presence
  • Able to complete multiple mid-sized projects and meet deadlines in a fast-paced environment
  • Effectively influences and directs the activities of individuals in other parts of the organization
  • 7 - 10 years’ experience in related field
51

Senior Digital Product Manager Resume Examples & Samples

  • Drive the overall customer service technology product and feature roadmap for both Time Inc and the 15 other publishers we support, and manage prioritization and tradeoffs against user experience
  • Establish business and pricing models, and metrics and indicators for success, to support the technology’s mission and goals
  • Measure and analyze existing products and business and pricing models for opportunities to innovate and improve, providing additional benefits to customers
  • Research and identify new opportunities within the customer service market segment
  • The candidate will have succeeded in delivering products/services in a high growth environment and will have thrived in ambiguity and shifting priorities. 6+ years experience
  • He or she is a strong leader who can prioritize well, communicate clearly and compellingly and effectively influence across cross functional teams
  • The Time Inc technology business requires innovative thinking balanced with a strong customer and quality focus. This product manager will have a strong track record of achieving that balance
  • Strong interest in and knowledge of digital technologies, customer service and media
  • 6+ years in product management and/or marketing
  • Proven ability to make smart trade-offs on time-to-market versus features
  • Strong verbal and written communication skills across all levels of the organization
  • Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, UX Design, Program Management, Quality Assurance, and Senior Leadership
52

VP Fintech Digital Product Manager Resume Examples & Samples

  • 8+ years of technology product management or software development
  • Excellent relationship building capabilities with partners both internal and external to the organization
  • Strong attention to detail in both technical and non-technical capacity
  • Strategic thinker able to define and evaluate alternatives, and translate goals into specific project tasks
  • Excellent communicator with solid written and verbal presentation skills
53

Digital Product Manager, Consumer Products Resume Examples & Samples

  • Collaborate with senior product management while supporting digital strategy on specifics products by understanding the goals of key stakeholders and translating them into economically successful product strategy recommendations
  • Evaluate specific digital product ideas, translate them into concrete product concepts, and determine economic viability, technical feasibility, and impact of overall consumer experience
  • Work with Consumer Experience and Analytics to solicit both internal and external consumer feedback to create incremental product improvements
  • Attend regular meetings: sprint planning, daily meetings, sprint reviews, and retrospectives
  • Work as a team member within the larger Product Management team to collaborate on strategy, priorities, process, and communication
  • Act as point of contact and subject matter expert on content development and distribution platforms within the industry, and train on updates and new features as necessary
  • 5+ years of digital product management experience, 1+ yrs in an Agile environment
  • Strong grasp of best practices for consumer experience
  • A proven track record of developing and launching entertainment-related products
  • Well-rounded interpersonal skills and experience interacting with diverse personalities in a fast-paced environment
  • Outstanding organizational skills
  • Ability to balance multiple projects/priorities
  • Exceptional Communication, presentation, and negotiation skills
54

Senior Digital Product Manager Resume Examples & Samples

  • Work with and across multiple departments and teams to consolidate and distill common platform needs and requirements for distribution-driven products, such as Apple News, Facebook IA, AMP, among others
  • Enforce simplification with regards to digital platforms and external partner needs encouraging modular thinking over complex one-off designs
  • The candidate must have experience with distribution-driven products and integrated edit/technology workflows
  • Partner with Consumer Experience and Analytics to solicit both internal and external consumer feedback to create incremental product improvements
  • Create and prioritize the roadmap and backlog using Agile methodologies
  • Deep understanding of technologies underlying distributed publishing, native and/or mobile apps, multimedia metadata structures, and personalization
  • Collaborate with senior product management, support digital strategy on specifics products by understanding the goals of key stakeholders and translating them into economically successful product strategy recommendations
  • 7+ years of digital product management experience, 1+ yrs in an Agile environment
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities in a fast-paced environment
  • Outstanding organizational and communication skills and the ability to balance multiple projects/priorities
55

Digital Product Manager Resume Examples & Samples

  •  Developing social strategy in conjunction with the larger cross-channel brand narrative
  •  Drive and manage strong partnership with global social platform and develop win-win relationship
  •  Contribute and achieve annual sales and traffic target set locally through the social activities
  •  Understand well of downstream impact and marketing management
  •  Liaising with the Product Experience and Creative Media teams to develop, repurpose and deliver content specifically for social channels
  •  Oversee the global publishing schedule for Facebook, Twitter and other platforms globally and locally
  •  Multi-platform publishing across global social media properties
  •  Analysing results and impact of social content and social publishing in order to optimise performance
  •  Assisting with the management and coordination of social media projects - from global campaigns and events, to bespoke local campaigns
  • Good verbal and written communication skill
  • Must have a good sense of Japanese language and skills in Japanese grammar
  • Logical and flexible thinking
  • Experience in Google Analytics and other analytical tools
  • Interests in Beauty product as well as Fashion
  • At least 8-10 years in digital marketing experience and 5 years in social media in particular
  • Strong experience on global and local social platforms
  • Experience in handling other digital marketing channels such as search, affiliate, display and programmatic channels are a plus
56

Digital Product Manager Resume Examples & Samples

  • Lead integration of all efforts for implementation of Digital’s onboarding and enrollments agenda
  • Must be able to communicate at a detailed and at an executive level on both strategic and tactical items
  • 8+ years of product management, strategy or related experience
  • Excellent judgment and independent decision-making ability
57

Digital Product Manager, Microsites Resume Examples & Samples

  • Serve as the lead across all consumer lines of business for development and execution against a microsite strategy that achieves business and customer goals
  • Partner with subject matter experts to ensure assets are compliant and leverage best practices related to tagging and Search Engine Optimization (SEO)
  • Work closely with cross-functional teams of both internal and agency resources in developing end-to-end microsites -- including creative, content management/HTML development and testing
  • Drive consistency and ensure assets leverage current design standards and serve common user experience
  • Leverage data to monitor site performance and identify microsite candidates to integrate into citi.com umbrella or decommission
  • Educate and evangelize microsite development processes across consumer lines of business to leverage or seek alternative solutions where appropriate
  • Develop and execute against project schedules, revising as dates shift and issues are uncovered that would impede on time release
  • Prioritize project requests based on business cases, project dependencies and resource capacity
  • Drive consensus among stakeholders with competing or differing needs and points of view
  • Build framework for microsite performance measurement across technical, business and customer experience metrics
  • 6-10 years of digital experience, ideally in digital product management
  • Participation in agile methodology preferred
  • Strong balance between user experience, business need and technology ability with user centric design in mind
  • Awareness of emerging web trends with user centric design
  • Experience with OPPM project prioritization and request tool
  • Awareness of PMD project tracking tool
  • Knowledge of web analytics and A/B testing a plus
  • Understanding of digital advertising technologies a plus (cookies, APIs, etc.)
  • Ability to think strategically and challenge current processes
  • Ability to self-motivate and work well both independently and with different teams
  • Strong presence, this is a great opportunity for leadership as this role will interact with key stakeholders across the organization and at all levels
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Senior Digital Product Manager Resume Examples & Samples

  • Minimum of 2 years of experience building and deploying digital experiences or managing digital products within Financial Services industry (preferably in Wealth Management)
  • University degree in Business, Marketing, or other relevant education
  • In-depth knowledge of and enthusiasm for digital technologies, UX, usability testing, digital analytics and user centric design practices
  • Good understanding of user interfaces and front-end design within Financial Services (preferably Wealth Management)
  • Ability to build strong relationships with different stakeholders with the proven ability to work with multiple organizational levels and functional departments
  • In-depth project management experience and time management skills
  • Ability to adapt to a fast-paced environment with changing priorities
59

Digital Product Manager Resume Examples & Samples

  • Serve as a cross-functional leader to collaborate with design, engineering, operations, and marketing teams to drive new product initiatives
  • Help define product initiatives for new features and optimizations of existing features, and incorporate into product roadmaps
  • Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiative
  • Engage closely with the engineering and cross-functional stakeholders to define a roadmap to meet business and consumer needs, while meeting critical deadlines and budget constraints
  • Understand, manage, and communicate prioritization of features, with a mind toward client experience, business benefits and tradeoffs. Identify market opportunities and define product strategy to reflect those opportunities
  • Provide clear vision and scope documentation, use cases, workflows, design and product requirements, and other materials as needed to support design and development
  • Engage closely with and oversee testing and production validation efforts by IT testing partners
  • Set and manage expectations through effective written and oral communications
  • Work closely with business and technology teams in developing a cohesive digital strategy to deliver world class products to our customers
  • Track and analyze metrics compared to industry benchmarks, published reports on product performance, trends and risks/opportunities for both the short and long terms
  • Drive planning, execution and go to market strategies for new digital consumer banking products
  • 8+ years of product management or relevant experience as well as record of individual technical achievement
60

Digital Product Manager Senior Associate Resume Examples & Samples

  • Develop products and services that deliver unique and personalized experience and at the same time remove friction from the banking process
  • Drive personalization product roadmap with focus on ensuring Chase stays on the leading edge of consumer business and technology landscape
  • Serve as a cross-functional leader to collaborate with design, engineering, and marketing teams to derive new product initiatives
  • Provide clear vision and scope documentation, use cases, workflows, wire-frames, product requirements to support development
  • Work with existing vendors; perform new vendor analysis (e.g., proof of concepts), carry through vendor on-boarding process, managing relationship, vendor negotiations, managing initial product integration requirements
  • Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of personalization solutions
  • Experience making difficult prioritization decisions with a mind towards user and business benefits and trade-offs
  • Knowledge of Big Data technologies - Hadoop, Spark, Scala, etc. and API platforms
  • Understanding of test-and-learn methodologies - A/B and multivariate
  • Ability to build high-level mocks for concept sharing for prototype phase
  • Demonstrate people management and team-building skills
  • Knowledge of social media as it specifically relates to personalization experience is a plus
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Digital Product Manager, Digital Ventures Resume Examples & Samples

  • Manages external vendor relationships in support of products
  • Recommends and plans innovative products and features
  • Manages bug backlog, determines priority of bugs and which releases they are assigned to
  • Understands the industry digital landscape to ensure product relevance
  • Provides creative thinking when product revisions are being designed
  • Digital Product Management – 5 years
  • Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization - 5 years
  • Experience with implementation of content management systems a plus
  • Ability to influencing others without authority to get things done in a timely fashion
  • Ability to balance multiple priorities and meet deadlines
62

Digital Product Manager Resume Examples & Samples

  • Digital Product Management – (5 years)
  • Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization - (5 years)
  • Technology research and development a plus
63

Senior Digital Product Manager Resume Examples & Samples

  • Create best in class products by leading a cross-functional team of designers, brand experts, researchers, and engineers for Viacom’s global portfolio of networks
  • Understand and Translate user needs & business objectives into intuitive & compelling digital products across Viacom brands
  • Be an expert on trends in digital and have fluency in media sector’s rapidly evolving business models
  • Manage and grow existing products across feature and platform roadmaps as well as market launches
  • Create product roadmaps & identify, analyze & prioritize new features based on a combination of analytics, KPIs & user engagement data
  • Maintain awareness of trends & advancements in the digital consumer space & manifest this in regular presentations to the wider team that covers innovation & ideas from both internal & external sources
  • Contribute to user acceptance testing and QA for all products
  • Hands-on & detailed oriented approach
  • You are able to communicate your vision, both verbally & in written communication
  • You are technical & have worked with designers/tech specifically around mobile and video products
  • You use clickable prototypes and/or user stories to communicate your product vision
  • You work seamlessly with design, engineering, business, marketing, ad ops, research and can navigate a large, matrixed organization with ease
  • You have a strong sense of best practices for product management. You are comfortable with both traditional development methodologies & agile development
  • Dreaming up & studying new products are your hobbies. You always know how to make your products better
  • Familiar with user acceptance testing & usability testing
  • Strong knowledge and affiliation for Viacom brands required
64

Digital Product Manager, Citi.com Resume Examples & Samples

  • 6-10 years of digital experience, digital product management a plus
  • Experience in e-commerce/internet space required
  • Deep understanding of digital project sizing across technology, content and design
  • Strong balance between user experience, business need and technology effort with user centric design in mind
  • Awareness of emerging web trends
  • Understanding of web application architecture and sound understanding of HTML, CSS and scripting principles
  • Experience with OPPM Project Prioritization and request tool
  • Strong intellectual curiosity and creative problem solving
  • Excellent program management skills
  • Strong presence with great leadership polish
  • Bachelor’s Degree required; MBA Preferred
65

Digital Product Manager Resume Examples & Samples

  • Dynamic team player, problem solver with a proven track record of executing on a digital product roadmap
  • You are known for being digitally savvy
  • Problem solver who thrives in a high paced collaborative environment
  • You’re only satisfied by driving measurable results and you’d rather see fast change, test and iterate than wait for perfection
  • You are technical enough to be dangerous and are able to write user stories, and communicate with technology
  • Utilizes a data-driven approach to drive decision-making
  • Your enthusiasm is infectious
  • You go the extra mile to exceed customers’ expectations
66

Digital Product Manager Resume Examples & Samples

  • Experience in developing digital product roadmaps
  • Strong experience and knowledge of AGILE methodology including the writing of user stories and acceptance criteria
  • Knowledge of k-12 digital teaching and learning (preferable)
  • Understanding of LEAN and Product Lifecycle (preferable)
67

Executive Director Digital Product Manager Resume Examples & Samples

  • Engage closely with cross-functional stakeholders to define a roadmap for the Business Banking and Commercial Banking businesses that meets business and consumer needs, while meeting critical deadlines and budget constraints
  • Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
  • 10+ years of product management or relevant experience as well as record of individual technical achievement
  • Familiarity with the business services and offerings associated with Chase
  • Highly self-motivated and ability to remain calm under intense pressure
68

Digital Product Manager Resume Examples & Samples

  • Identify business requirements and codify into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems. Develop expert understanding of the customer and be able to anticipate and build to their needs and improve their experience
  • Establish and enforce strategic alignment between organizational mission and strategy for assigned existing digital products. Oversee product development with accountability for contributing to attainment of product performance goals through product enhancements and programs
  • Partner with both internal and external parties to identify knowledge gaps and requisition market research that contributes to a deep understanding of assigned categories, including both consumer insights and industry research, Become an expert on the competition and anticipate future trends
  • Partner with other product managers/owners and key stakeholders to formulate, coordinate and evangelize product roadmaps and strategic plans
  • Own development of success metrics (P&L, audience, customer satisfaction, etc.) to assess enhancements and track and communicate progress accordingly. Proactively make recommendations based on where the products are meeting, exceeding, or missing key performance indicators
  • Train/educate appropriate stakeholders (customer service, marketing, etc.) on new products, services, and enhancements
  • Act as Agile Product Owner: oversee product backlogs, attend stand-up meetings, support scrum team, participate in sprint planning, review & retrospective sessions, as appropriate
  • Conduct internal and external product demonstrations, promote product enhancements and new features to build momentum and organizational support of site progress
  • A strong business sense and deep understanding of the digital landscape. Strong digital network is preferred
  • College degree or equivalent plus a minimum of three to five years product manager work experience developing highly scaled, data-driven web/mobile destinations with significant revenue
  • Digital product experience with accountability for financial, customer, and other commonly understood industry benchmarks for success. Consumer-first orientation and strong passion for delivering quality tools, information and content in service to consumer needs
  • Outstanding multi-tasking ability, prioritization and project management skills. Outstanding facilitation, negotiation and conflict resolution capabilities. Active listening, superior written and oral communication skills.Ability to communicate effectively and influence at all levels
  • Proven experience with Agile Scrum and background in or passion for user experience and human-centered design a plus
69

India Digital Product Manager Resume Examples & Samples

  • Partnering with business leaders on formulation and execution of digital strategy, vision and product roadmap
  • Gathering and synthesizing product requirements from a variety of sources e.g. analytical analysis, voice of customer, internal business needs and workshop outputs (journey maps, touchpoint analysis, stakeholder maps, sketching, etc.)
  • Executing against the roadmap to deliver industry-leading digital experiences
  • Driving rapid iteration, testing and change to deliver on business goals and KPIs
  • Assessing the competitive landscape and emerging industry trends
  • Define and evolve the methodology and tools for digital teams
  • Resourcing project with matrix reporting digital talent often including selecting and managing vendors
  • Creating and managing product budgets and expected results
70

Digital Product Manager Resume Examples & Samples

  • Action and execution oriented, with ability to bring an idea from plan to reality
  • Minimum 2 years’ track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industry
  • In-depth knowledge of digital technologies, UX design practices, usability testing and digital analytics
  • Good understanding of user interfaces and front-end design within Financial Services
  • Demonstrated ability to respond strategically in a fast-paced environment with changing priorities
71

Digital Product Manager Resume Examples & Samples

  • 5 plus years of related work experience
  • Strong interpersonal skills and effective communicator with all levels of management and partners
  • Excellent analytical skills and proficiency in using MS Excel and PowerPoint tools required
  • Self-motivator and ability to mentor and manage other team members
  • Bachelor’s degree required; Advanced degree is desirable
72

Digital Product Manager Resume Examples & Samples

  • Serve as a cross-functional leader to collaborate with design, engineering and marketing teams to drive new marketing product initiatives
  • Develop products and services that deliver innovative experiences and at the same time remove friction from the banking process
  • Define new product feature business cases working collaboratively with business and engineering teams across Chase to ensure a unified product landscape
  • Create clear product requirements that are easily understood by business and engineering partners and then validate delivery against those requirements
  • Lead cross-functional team across multiple scrum teams, environments teams, QA, designers, content editorial for on-time delivery
  • Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wire-frames, product requirements to support development
  • Work with existing vendors; perform new vendor analysis (e.g., proof of concepts), carry through vendor on-boarding process, managing relationships, vendor negotiations, managing initial product integration requirements
  • Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of marketing solutions
  • 5 years experience related to online and mobile product development
  • Strong knowledge of current digital banking trends
  • Strong written and presentation skills
  • Analytical with a focus on KPI’s and measurement
  • Undergraduate degree in a related field required - BS or MS in Business Management, Engineering, or comparable field of study
73

Senior Digital Product Manager Resume Examples & Samples

  • Understands overall business and digital strategy to be able to successfully build Thermo Fisher’s Digital Marketing Capabilities roadmap across email, digital advertising, social, and other digital marketing channels
  • Manages short and long-term road map, identifies resource and budget needs
  • Researches competitor dynamics and capabilities, voice of the customer and customer wants/needs; subject matter expert for digital marketing capabilities across marketing channels
  • Thinks like a customer and drives marketing channel business programs that create an optimized/differentiated user experience for Thermo Fisher Scientific
  • Articulates and translates the overall digital marketing roadmap vision into strategy and tactics for specific programs
  • Leads project research/discovery, requirements definition, metrics analysis, and works with IT team to facilitate development, testing and launch efforts
  • Performs marketing maturity evaluations across Thermo Fisher businesses and regions to assess business readiness for advanced capabilities
  • Works with cross-functional teams to ensure on time and quality delivery of initiatives by balancing the business needs versus technical constraints, and escalating issues and risks to drive solutions as necessary
  • Interacts with Director/VP Leadership; manages by influence, engages with cross-functional teams; evangelist for transforming the way we work and continuous improvement
  • Coordinates among internal stakeholders to ensure alignment of objectives with company goals
  • Bachelor's degree in relevant field
  • Minimum of 5 years related experience (digital marketing technology, marketing software or digital product management)
  • Exceptionally well versed in rapidly evolving digital marketing space; marketing technologist familiar with cutting edge products related to omni-channel targeting and real time personalization across various marketing channels
  • Thought leader in advanced marketing technology able to bridge the gap between IT and marketing
  • Demonstrated ability to successfully maximize marketing technology investments
  • Ability to translate strategy into projects and drive project execution; Experience with budgeting and business planning
  • Exceptional verbal/written communication skills; outstanding negotiation, facilitation and consensus building skills
  • Excellent project management skills including the ability to formulate and drive detailed plans and key performance indicators to report on the health of each project
  • Collaborate with cross-functional areas (IT, Business Marketing, eBusiness, Digital Marketing, Finance) and third-party vendors throughout project definition and execution
  • Able to build relationships with key individuals necessary for collaboration
  • Develop and present communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient
  • Marketing technologist familiar with cutting edge products related to omni-channel targeting and real time personalization across various marketing channels
74

Digital Product Manager Resume Examples & Samples

  • Create, drive and execute product strategy for one or more data products in our growing digital product portfolio, measuring success by your performance relative to defined objectives and KPIs
  • Develop and inform data product strategy via the effective combination of customer engagement, detailed market analysis, KPI management & business case development
  • Tell a great story about the value prop for your product to stakeholders, customers and the public as the “product expert” for your defined product area
  • Coach and mentor members of the team as well as members of the cross-functional development organization
  • Experience in product management or product development for a B2B business model or a willingness to learn
  • Practical experience in the automotive, financial services and/or marketing analytics industry, preferably at a startup
  • Graduate and/or Practical experience with statistical methods, structured data analysis and/or hypothesis driven experimentation desired; practical experience using R or other modeling languages a plus
  • Clear passion for topics of Big Data, Mobility, Connected Car and/or Internet of Things products and an ability to identify possibilities to innovate in these product spaces
  • Undergraduate degree in computer science, marketing, economics and/or other social science; MS in Analytics or MBA desired
75

Arity Digital Product Manager, Data Platform Resume Examples & Samples

  • Create, drive and execute product strategy for two or more products in our growing digital product portfolio, measuring success by your performance relative to defined objectives and KPIs
  • Develop and inform data platform strategy via the effective combination of customer engagement, detailed market analysis, KPI management & business case development
  • Engage in product discovery activities to build and maintain empathy for your customers and to elicit their feedback to potential data and software product concepts and/or to released product iterations
  • Drive the development of data and software products alongside your Agile team(s) – grooming the product backlog, creating illustrative and effective user stories and providing timely acceptance/feedback on development iterations
  • Tell a great story about the value prop for your product and/or product portfolio to stakeholders, customers and/or the public across a variety of venue types
  • Manage direct reports, as applicable
  • 7+ years relevant product management or product development experience working in a fast-paced Agile environment related to Software-as-a-Service, Data-as-a-Service and/or Publisher/Subscriber business models
  • Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your numbers, preferably across a portfolio of direct product responsibilities
  • Proven ability to tell a story with data and to communicate complex concepts to a variety of audiences and stakeholder types (e.g. Data Scientists, Product Managers, Software Engineers, Your Customers, et al)
  • Undergraduate degree in engineering, computer science or business degree; MS or MBA desired
76

Digital Product Manager Resume Examples & Samples

  • Digital acquisition of DBS Treasures and Treasures Private Client customers
  • Partner with Product, customer segment and marketing teams for Acquisition strategy, roadmap, online customer experience, online sales conversion and marketing
  • Develop business case for new initiatives
  • Engage Agency to execute digital marketing, track performance and optimize online marketing
  • Work with Business Analytics team to determine leads for sales targeting for internal digital channels
  • Monitor and report sales acquisition. Knowledge of Adobe Analytics is advantageous
  • Champion digital content, acquisition flow and service improvement across digital channels for wealth segment customers
  • Increase product or service usage for existing customers
77

Digital Product Manager Resume Examples & Samples

  • Will have a primary channel focus (investor or intermediary) but can work effectively across channels
  • Will have a primary device or subject matter focus but can work effectively across devices & product areas
  • Source input and evidence to support digital development – channel CVP, market and competitor research, digital analytics, customer experience feedback, complaints, operational data
  • Develop digital propositions, user stories, high level user journeys and test cases to support digital design and delivery
  • Work collaboratively with the UX and design teams to ensure designs meet business requirements
  • Define and execute usability research
  • Work with BAs to ensure requirements are accurately incorporated into backlog and build requirements
  • Work with Technology to support build estimation, planning, development, testing and delivery
  • Proven digital experience in a customer centric environment, who can demonstrate a significant role within a proposition or change function
  • Passion for digital services and with an understanding of customer needs and behaviours in a digital environment
  • Knowledge of retail investment products and services is required, although experience from other sectors such as general retail is also valuable
  • Good project management, reporting, analytical skills
  • A solid understanding of Agile working practices and frameworks
  • Strong commercial awareness and prioritisation skills, being able to make informed decisions in a fast paced environment
  • Knowledge of latest technology and digital trends and being able to articulate these into business benefit
  • Good understanding of collaboration tools and techniques
  • An energetic and high impact individual who is comfortable operating at pace in a collegiate but demanding and results-oriented environment
  • Strong communications skills, works well within cross-functional teams
78

Digital Product Manager Resume Examples & Samples

  • Develops new ideas and initiatives that improve the performance of the organization
  • Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company
  • Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan
  • Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment
  • Knowledge of and the ability to assess customer needs and provide solutions for them
  • Knowledge of and the ability to develop products and bring them into the marketplace
79

Digital Product Manager Resume Examples & Samples

  • Think strategically and creatively how the OptumRx pharmacy digital consumer experience should work - translating a vision to processes and requirements
  • Navigate and influence multiple cross - functional teams in a complex, matrix work environment
  • Develop digital experience product feature strategies and value proposition
  • Manage product backlog for OptumRx member portal and mobile experience; own product implementation
  • Forecast revenue or savings opportunities associated with product development initiatives and programs
  • Influence innovation across teams to ensure aligned, cohesive progress across technology, marketing, and service operations
  • Serve as product subject matter expert to business and technology teams
  • 3 years experience working close with IT supporting the design, development, management or decommission of new, existing or acquisition consumer digital products (mobile / tablet, web)
  • 3 years experience working with digital, call center and marketing internal and external business constituents to determine product future direction or respond to product inquiries
  • 3 years experience in managing product backlog within Agile delivery environment
  • 3 years experience in cost benefit analysis and product - feature definition business case development
  • 3 years experience managing direct reports
  • Demonstrated ability to work collaboratively and influence others
  • PBM experience
  • Experience leading cross - functional teams
80

Senior Digital Product Manager Resume Examples & Samples

  • Set the vision and direction for the new era of communication and brings magical experiences that differentiates DreamTrips App from other leading Messaging and Communication Platforms
  • Drives strategic annual planning and monthly tactical execution of the full release life cycle
  • Define strategic roadmap for the DreamTrips Application in identifying key features, scenarios and experiences that drive customer value
  • Oversees the design, development, and launch of new digital experiences and enhancements to existing products. Facilitates smooth workflow and ensures high standards and quality of technical work
  • Define user stories and groom user stories in advance and stay ahead of devs
  • Ensures cross group stakeholders are ready and able to support the products for public launch on time
  • Drive the prioritization of digital experiences and execution of development efforts. Ensures cross teams understand the new digital experience and business objectives
  • Dynamic and results-oriented, with positive attitude and solid work ethics
  • Build and partners with cross-functional teams to align priorities, processes and people
  • Drive richer, faster and more visual communication with videos, voice, photos at the core for the next generation Messaging and Communication scenarios
  • Understand user mindset and champion for simple, beautiful designs with the help of design team
  • Build scalable scenarios catering to hundreds and thousands of users in single chat group
  • Work directly with Travel, Social, Local and other product managers and integrate their experiences
  • Develop gamification strategy/program and engagement mechanics for the App to drive business metrics. Manage and communicate program lifecycle and its value to users
  • Define, own and drive annual user engagement business metrics and KPIs related to DreamTrips App
  • Collaborate with cross group team (UX, marketing, operations, customer support, creative agency etc.) to understand customer insights, pain points to improve customer experience
  • Use market research, user surveys, focus groups, web analytic, member data and business intelligence to understand user behavior and needs, identifying new opportunities to drive engagement metrics and ultimately define DreamTrips roadmap
  • Document and communicate user stories and work closely with engineering, Quality and UX teams to continually improve user experience and performance
  • 4 year Bachelor’s Degree / MBA preferred
  • 10+ years of Product Management experience in consumer facing messaging and communication Services. Thorough understanding of messaging and communication space is a must
  • Familiar with iOS, Android and other mobile platform applications
  • Experience in writing clear and concise user stories, managing priorities and dealing with trade-offs
  • Program Management/Marketing/Strategic Planning/Business Case Development
  • Prior experience in consumer facing leading messaging services is a big plus
  • Familiar with Agile methodology and Scrum software development process
  • Limited technical skills and ability to communicate with engineering and cross group stakeholders
81

Digital Product Manager Resume Examples & Samples

  • Expert problem-solver adept at finding better ways to engage with multiple stakeholders – internal & external
  • Able to anticipate industry and market trends, advise executives on new digital product ideas, and consistently shape the direction of the digital products by incorporating market, technology and business trends
  • Extremely driven and highly regarded for broad range of technical and business knowledge and experience
  • Responsibility includes managing product roadmap & feature set with direct accountability for the success of Travel Product business related goals
  • Researches and identifies new business and feature opportunities, develops business cases to support and recommends enhancements to the digital product portfolio to integrate with the overall travel product strategy
  • Serves as an expert on trendsetting practices in travel, social, e-commerce, and direct selling for the digital product suite to continue to develop new opportunities, including analysis and documentation of competitor and industry best practices globally. Anticipate trends, capability prioritization and tradeoffs, balancing business needs versus technical constraints
  • Works closely with Travel Products business unit to understand current state, assess gaps, define future state key capabilities to support a highly scalable global operating model
  • 8+ years of in Software and/or travel technology product management
  • Software product development, with mobile and online experience
  • Enterpreneual experience in tech, travel is a big plus
  • Technincal skills and ability to communicate with engineering effectively
  • Business Case Development
82

Senior Digital Product Manager Resume Examples & Samples

  • Set the vision and direction for the above pillars and brings innovative digital experiences that differentiates DreamTrips App from other leading community based consumer Apps in Travel industry
  • Define strategic roadmap for the DreamTrips APP in identifying key features, scenarios and experiences that drive customer value
  • Define user stories in advance that are approved by leadership team and cross group stakeholders
  • Define and drive requirements for social to delight users with the most popular and interesting posts. Identify trending posts and constantly refine the logic to rank posts accordingly
  • Define and lead photo and video scenarios in Activity feed. Drive innovative/quality consumer experiences related to media content
  • Work directly with Travel, Messenger, Local and other product managers and tightly integrate their experiences into Social
  • Solid decision making processes with quick judgment backed by data
  • 10+ years of Product Management experience in consumer facing global Online Services
  • Prior experience in leading Social Networking web services or certification in gamification and a passion for Photo and Video related products is a big plus
83

Senior Digital Product Manager Resume Examples & Samples

  • Define visions, goals, and supporting business metrics success indicators, and the strategic roadmap for new digital offerings, identifying key features that drive customer value, and driving the prioritization and execution of development efforts. Ensures cross teams understand the business objectives
  • Builds and partners with cross-functional teams to align priorities, processes and people
  • Is known for identifying critical opportunities and deconstructing vision into simple yet effective customer-centric plans
  • Expert problem-solver adept at finding better ways to engage with members globally
  • Delivers success through building, driving, and collaborating with cross-functional teams to achieve bottom-line results
  • Responsibility includes managing the Local and community requirements and capabilities with direct accountability for the success of the loca & community business related goals
  • Management of each individual digital product lifecycle, from understanding a concept or the current state, assessing gaps, defining key capabilities, working across the organization to develop requirements, working with engineering to understand tradeoffs, through to product launch and the ongoing management of the app post launch
  • Researches and identifies new business and feature opportunities, develops business cases to support and recommends enhancements to the digital product portfolio to integrate with the overall app strategy
  • Use market research, customer surveys, web analytic and membership data to understand customer and business needs, discovering latent gaps, identifying new opportunities to ultimately define a product roadmap
  • Develop cogent and realistic business case scenarios for new feature capabilities – to rationalize resource investments
  • Manage digital product innovation through cross-functional teams
  • Drive implementation of new vendor / product deployments
  • Manage key vendor / digital product relationships – including contract negotiation in partnership with procurement and legal
  • Be an internal subject matter expert for all mobile app technologies and best practices, including SMS, Mobile Web, and mobile applications and developments
  • 10+ years of Software and/or Consumer mobile and Web Services Product Management
  • Web Services Program Management
  • Enterpreneual experience in tech, travel and local is a big plus
  • Experience in Agile development
84

Digital Product Manager Resume Examples & Samples

  • 5+ years of experience with developing digital products at a consulting firm, digital agency, or within the industry
  • 3+ years of experience with leading technical product development, including research, design, development, and deployment
  • 3+ years of experience with leading teams of developers using Agile methodologies
  • 3+ years of experience with UI, UX, and interaction design
  • 3+ years of experience with developing business cases
  • 1+ years of experience with developing marketing campaigns
  • 1+ years of experience with using Web analytics to make product decisions
  • Experience in a software development team
  • Experience with leading proposal responses
  • Pragmatic Marketing Certification
  • ScrumMaster Certification
85

Associate Digital Product Manager Resume Examples & Samples

  • Perform financial analysis to establish trends by the multiple digital and linkage products
  • Develop and execute a win/loss analysis program for all digital and linkage products
  • Conduct secondary research on product positioning, pricing and revenue, competitor products and services, and market trends to identify relevant solution bundles
  • Work closely with Senior Product Managers to communicate key findings that may drive adjustments to product strategy
  • Maintain close alignment with Sales and Product Marketing teams to influence market problem research
  • 2+ years post college experience, Product Management experience in digital marketing, ad tech or consumer marketing data highly desired
  • Able to travel up to 20%
86

Senior Digital Product Manager Resume Examples & Samples

  • Develop and implementing a company-wide go-to-market plan, working with all departments to execute
  • Serve as an industry expert and strategic thought leader for all aspects of the linkage and digital product lines. Disseminate knowledge and recommendations to the customer facing teams while working closely with all groups within the business
  • Conduct research on product positioning, pricing and revenue, competitor products and services, and market trends to identify relevant solution bundles
  • Maintain close alignment with Sales and Product Marketing teams on go-to-market strategy, competitive differentiators, and key pricing strategies. Help to translate agreed-upon strategies into sales wins
  • Fully understand and demonstrate the technology associated with linkage and digital products
  • Partner with Sales to properly align activities deal requirements; develop sales enablement tools and sales nurturing programs on an ongoing basis
  • Partner with development and delivery organizations to ensure that the product meets key market demands
  • Forecast, evaluate, measure and report on product effectiveness
  • Manage the implementation of enhancements to existing product lines. Develops plans, secures resources and coordinates the activities across multiple functional areas to ensure changes to product marketing and operations are implemented within established timeframes
  • Manage third-party services supporting product marketing and production. Negotiates contracts and monitors vendor performance to ensure compliance with Experian performance requirements
  • Identify and develop strategic alliance and business development opportunities
  • 5+ years Product Management experience in digital marketing, ad tech or consumer marketing data
  • 2+ years of experience manage people
  • Hands-on experience with the Pragmatic Marketing framework, Agile development or LEAN canvas highly desired
87

Senior Digital Product Manager Resume Examples & Samples

  • Developing complex products across multiple customer segments with numerous adoption methods
  • We’re looking for individuals with experience in a digital commerce environment – including using customer segmentation techniques, applying emerging technologies and an understanding of value based marketing principles
  • Experience of leading product development and/ or design is essential for this role
88

Digital Product Manager Resume Examples & Samples

  • Developing a deep understanding of our digital experience to review and challenge existing processes as well as developing innovative solutions that always put our customers first
  • You’ll be leading our digital operation plan to ensure all targets and KPIs are met
  • We’re looking for individuals with digital experience gained from a range of sectors not exclusively commerce as we recognise the talent we are looking for can be cultivated in a range of industries
  • A graduate degree or equivalent (computer science and computer programming or Digital technology degrees are preferable but not mandatory)
  • Experience of, or a desire to deliver digital products and propositions within complex, matrix organisations or project environments will be crucial to success in this role
  • Assessment: If your application is successful at this stage, we’ll ask you to complete an online Situational Judgment Test to explore your alignment to the Barclays Values and Competencies. Your recruiter will be able to provide further information about the test
89

Digital Product Manager Resume Examples & Samples

  • Create and maintain functional requirements
  • Assist in prioritization of features and creation of product roadmaps
  • Drive matrixed and multi-disciplinary teams to deliver new products
  • Lead rapid prototyping and piloting of new products and features
  • Work closely with Digital Content Managers/Producers and radio station leadership to execute strategies
  • Manage communication related to product enhancements, new releases, training, etc
  • Create business cases
90

Senior Digital Product Manager Resume Examples & Samples

  • Set the vision and direction for the new era of smart card payment platform and brings magical experience that differentiates product from others
  • Define strategic roadmap for the smart card in in identifying key features, scenarios and experiences that drive customer value
  • Oversees the design, development, and launch of smart card. Facilitates smooth workflow and ensures high standards and quality of technical work
  • Drive a central v-team with representatives across multiple teams for the profile
  • Pull scenarios and experiences across various end points that requires user profile
  • Define Profile 2.0 roadmap for next 2 years and be responsible to implement coordinating with cross-group teams
  • Define key user stories and groom user stories in advance and stay ahead of development
  • Drive the prioritization of digital experiences and execution of development efforts
  • Ensures cross teams understand the new digital experience and business objectives
  • Exhibit solid understanding of the payment industry with a strong hold of concepts, technologies, and advancements in the payment industry
  • Understand User Mindset and champion for simple, beautiful designs with the help of design team
  • Build scalable scenarios catering to hundreds and thousands of users
  • Identify and implement smart card scenarios for freemium
  • Work Directly with cross-group stakeholders and other product managers and integrate their stories into smart card and profile
91

Digital Product Manager Resume Examples & Samples

  • Create and recommend Digital Product strategies with a focus on integrated money movement capabilities
  • Manage and serve as the subject matter expert for Digital products (Mobile Deposit, Bill Payments, Transfers and P2P). Serve as the lead for digital product enhancement initiatives that require the creation of prioritized and well-groomed backlogs; documentation of user stories and/or requirements; and oversight of the user interface
  • Work with vendors and stakeholders from across the organization to ensure the success of the digital product offering. This includes working with teams to oversee: vendor relationship management; developing plans to enhance usage and customer satisfaction; managing enhancements to improve risk controls, and ensuring operational components are managed effectively
  • Recommend forecasts, KPIs and product acquisition/adoption/retention goals for Digital Products. Review progress against goals and establish recommendations to close any gaps
  • Bachelor’s degree in a Business, Marketing, Finance, Product Management & Administration, Technology or the equivalent combination of education, training, and experience
  • Experience in progressively responsible positions within the B2C industry - and ideally within the financial services industry
  • Proven track record serving as the lead for complex web site and mobile app initiatives
  • Advanced understanding of new and emerging web/mobile technologies and digital trends
  • Ability to translate and explain technical information to non-technical employees to all levels of management
  • Ability to multi-task and deliver under tight time-frames, with limited resources and competing priorities
  • Strong research, analytical, planning, and problem solving skills
  • Experience working with large scale digital banking service providers
  • Adept at synthesizing a variety of technologies and capabilities into high quality and easy to use mobile products that users love
  • 8+ Years Product Management/Strategy: Experience in progressively responsible positions with a B2C industry, preferably within the financial, retail banking industry
  • 5+ years Vendor Management: Experience managing vendors with proven ability to drive results with external partners
  • 5+ years Project Execution: Experience serving as a lead role or subject matter expert on large scale digital initiatives. Ideally candidate will have worked with both waterfall and agile methodologies
92

VP Digital Product Manager Resume Examples & Samples

  • Lead the development of new Acquisition and/or Servicing capabilities as part of the Agile Citi program & methodology
  • Partner across multiple stakeholders to ensure proper definition of feature backlog & requirements, including Shared Services journey team, Retail or Mortgage business partners, Technology, Global Digital Experience, Operations, Legal, Compliance, Risk
  • Partner with Shared Services Customer Experience team to develop customer experience requirements and deliverables associated with delivery of product strategies, including all product approval & controls processes
  • Bachelor’s degree required, MBA desired
  • Strategic and creative thinker
93

Senior Digital Product Manager Resume Examples & Samples

  • Develop a coherent online product strategy spanning a wide variety of user experiences
  • Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
  • Collaborate with applicable business partners and stakeholders (including Optum’s lines of business as well as Marketing, Sales, Shared Services, and Operations) to obtain appropriate market information / data and define consumer and business needs
  • Work closely with cross-organizational stakeholders, including executive leadership, on strategic priorities
  • Translate strategic priorities into actionable project plans. (This role has regular interaction with executive leadership, and may influence strategic priorities)
  • Develop a rigorous approach to prioritizing online product needs based on user research, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience
  • Drive third-party product evaluation, prototype development and user testing in support of this approach
  • Partner with Digital Delivery teams on the creation of requirements and user stories
  • Participate in Agile Scrum process to ensure business vision is being accurately implemented and meet market expectations
  • Ensure digital solutions are delivered on time and on budget, including identifying and resolving risks and issues
  • Subscribe to Optum Product Methodology and business processes, providing input to further advance the discipline and evangelize across the team
  • Implement and grow a competitive intelligence discipline for online products, including analyzing competitors’ online products and communicating competitive threats and opportunities to university leadership
  • Develop various communication elements to socialize / explain / educate projects and statuses to facilitate decision making with the business pillars and other partners
  • Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners
  • Provide sales support including participation in customer meetings and product demonstrations as requested
  • Build and lead a world-class online products team, including product managers and specialists
  • Management duties include resource planning, hiring, performance management, career development and coaching, and day-to-day supervision
  • Effectively manage team capacity to meet anticipated demand, including sourcing and managing temporary staff as needed (This role does not have direct reports currently, but we may expect it of the role in the future.)
  • Experience leading online products, user experience, content, design, or production in large corporate or heath care environments. In addition to 4 or more years as an individual contributor, should possess at least 2 years in a leadership role, including some experience in a corporate or health care environment
  • Experience coordinating priorities and contributions of a network of non-technical Web content and project stakeholders from across a large, diverse organization
  • Extensive practical experience and sound theoretical understanding of relevant professional disciplines, including Product Management, Web design, Web authoring and publishing, information architecture, Web content strategy, usability and accessibility, user experience design
  • Fluency in Web technology, including front-end technology, back-end technology, social media, and mobile applications
  • Experience with Agile software development processes
  • Strong communication skills, including written, spoken, and presentation communications
  • Ability to travel up to 10% based on Business need
  • Experience working collaboratively at all levels and across business lines using influencing skills
  • Experience with Adobe Analytics, Adobe Target, and other Adobe suite products
  • Experience with search and content platforms preferred (Adobe Experience Manager, Google Search Appliance, Solr, etc)
  • Experience working in matrix environment
  • Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, Aha! etc.)
94

Digital Product Manager, Starbucks Technology Resume Examples & Samples

  • Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers, business or subject matter representatives and vendors
  • Documents product requirements clearly using project-defined tools
  • Creates cross-functional alignment of priorities leading to highest value product delivery
  • Acts as a subject matter expert on product and domain including researching ongoing innovations and competitive landscape
  • Drives optimization and process improvements between product, design, and development teams
  • Accountable for delivering on time, in partnership with Agile development team
  • Designs and drives usability studies to inform product requirements and influence product design and experience
  • Progressive experience as a Product Manager, preferably in digital and mobile products (5 years)
  • Experience with Workforce Management software solutions, SaaS preferred (scheduling, timekeeping, forecasting, mobile) (3 years)
  • Proven track record of collaboration, partnership and flexibility in a dynamic, ambiguous environment (5 years)
  • Experience using requirements and bug tracking tools (5 years)
  • Bachelor’s Degree or equivalent work experience
  • Experience with Software as a Service (SaaS) software applications
  • Experience developing, deploying and managing software tools for large-scale enterprise organizations, preferably in a Retail or Quick Service Restaurant environment
  • Experience with Agile methodologies, including SCRUM and Kanban
  • Ability to collect and consolidate cross-functional team feedback and lead the team to collective decisions through influence, data and knowledge
  • Connecting across Starbucks
  • Sharing and working together
  • Leveraging and learning from each other
95

VP Digital Product Manager Resume Examples & Samples

  • Expected to be well-versed in all deliverables on the Digital product roadmap
  • Work closely with cross functional stakeholders to define a long term product roadmap, identify new features, and ensure that delivery of the product is timely, of the highest quality and in line with cost targets
  • 4+ years of experience with Digital (online and mobile) products and services
  • 2+ years of Business Banking / Commercial experience
  • Ability to build and design an integrated customer experience across products
  • Ability to think strategically and develop roadmap for products and services
  • Ability to develop business cases with operational and financial metrics to justify projects
  • Self motivated with ability to manage and lead products and projects
96

Digital Product Manager Digital Self Service Resume Examples & Samples

  • Expertise in understanding and analyzing consumer market research results, such as segmentation analysis and drivers of satisfaction related to the online and mobile financial experience
  • Proven ability to use data analytics, research and testing methodologies to drive business decisions
  • Familiarity with PMO and SDLC methodologies
  • A confident communicator who can articulate the strategic vision and gain alignment with other parts of the organization
  • Minimum of 7 years of experience in payments industry, retail banking or financial services industry; minimum of 3 years leading cross functional teams in (product) development
  • Understanding of legal/compliance aspects of various payment networks
  • Expertise in understanding and analyzing consumer market research results, such as drivers of satisfaction related to the online and mobile financial experience
  • Experience managing vendor relationships, including contract negotiation
97

Digital Product Manager Secure Messaging Resume Examples & Samples

  • BS/BA (or equivalent experience)
  • Experience working with Enterprise-wide systems that support multiple lines of business
  • Ability to identify problems, analyze situations, make independent decisions and proactively develop recommendations
  • Demonstrated informal leadership across a broader team or across organizations
  • Minimum of 7 years experience in retail banking or financial services industry managing digital products; minimum of 3 years leading cross functional teams in (product) development
  • Experience in a large financial institution setting
98

Digital Product Manager Resume Examples & Samples

  • Comfortable working on complex, technology initiatives that interact across several applications across the enterprise
  • Adept at cutting through the clutter of information and focusing on what’s most important
  • Excellent written and verbal communication and presentation skills; ability to present at all levels of the organization
  • Skilled relationship builder who can work seamlessly as part of a cross-functional team
  • Ability to think broadly across DCM functional areas and channels and proactively reach out to appropriate contacts as needed
  • Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps
99

VP Digital Product Manager Resume Examples & Samples

  • Help determine product strategy and vision for products & services offered to Commercial Banking (CB) and Business Banking (BB) clients through J.P. Morgan ACCESS® (JPMA)
  • Assess customer and Sale’s needs and “pain points” to deliver appropriate solutions
  • Own and managed the CB & BB product roadmap and backlogs
  • Partner with the CB Investment Strategy team to define JPMA investment agenda, prepare compelling content & business cases and prioritize initiatives
  • Manage ongoing feedback and requests from various channels including direct client feedback, front line input, call center reports and benchmarking studies
  • For those initiatives that our clients will benefit from or be impacted by, represent their needs by ensuring requirements and designs are appropriate
  • For those initiatives where we are the sponsor own and drive the projects side-by-side with our product partners
  • Facilitate and lead strategy/concept/requirements sessions with JPMA product and technology partners
  • Provide marketing and product support to sales and service organizations. Help ensure front line teams (Product Specialists, Sales, Service and Bankers) are up to date with current product capabilities so they can properly position JPMA with clients
  • Work with analytics resources to build and deliver a monthly product & client dashboard to management
  • Engage appropriate compliance, risk, and legal resources and obtain approval on all product enhancements
  • Delivering innovative product designs and features to improve client loyalty and profitability
  • Delivering solutions through the Agile process
  • Tracking and analyzing client, market and competitive solutions, including potential threats and opportunities
  • Building business cases and analyzing ROI
  • Authoring business requirement documents
  • Building relationships and partnering with internal and external groups
100

VP Digital Product Manager Resume Examples & Samples

  • Manage and develop digital product(s) across channels (i.e., online, smartphone, tablet, etc.), with a focus on our industry leading person-to-person payment product, Chase QuickPay
  • Engage with and build relationships with multiple LOBs (lines of businesses, e.g., Retail Banking, Business Banking, Private Bank etc.) and other Digital Services areas (e.g., technology, PMO, user experience, operations, risk & control..etc.)
  • Be part of a team that launches new or first to market digital capabilities that benefit our customers
  • Develop and maintain the product roadmap/pipeline, gaining input from various stakeholders
  • Act as business relationship manager for the product, working with various internal Chase LOBs
  • Work with 3rd party vendors/ partners to enhance product offering
  • Work with cross-functional partners to strengthen product controls, compliance, and risk environment
  • Innovative, forward thinker with strong communications skills required
  • Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
  • Ability to develop and communicate product development business cases using financial models
  • Passion about digital product and industry
101

VP Digital Product Manager Resume Examples & Samples

  • Responsible for day to day management of the Chase Online and Mobile Products and Services that impact Business Banking customers
  • Representing and leading the needs of Business Banking customers and banking team within digital system development and projects along with any product and policy changes
  • Strategic product development and developing integrated experience for business specific services like Fraud Protection, ACH Payments, ACH Collections, and Basic Payroll within the Digital platform
  • 8+ years of product management experience or diverse project management experience
  • 2+ years of retail/commercial banking experience
  • 2+ years of experience with payment products: Wires, Fraud Protection, ACH, Billpay, Merchant Processing, and Payroll
  • 2+ years of experience with Business Banking customers ($0-$20 million in sales revenue)
  • Ability to understand the needs of Business Banking customers and the banking teams that support these customers
  • Demonstrated ability to develop and motivate others
  • Undergraduate degree with business related coursework
102

Mobile Digital Product Manager Senior Resume Examples & Samples

  • Assist in driving the enterprise mobile strategy, and business case development
  • Accountable for solution design, feature prioritization and delivery of capabilities to competitively enhance Anthem’s mobile app
  • Oversee development and maintenance of products as needed
  • Act as a product owner in scrum teams
  • Prioritizes requirements, defects, and other work items for the technical teams
  • Conduct market research to determine ways to competitively enhance product capabilities
  • Work with user experience team to understand results from usability studies and evaluate integration opportunities
  • Evaluate how variations in the product design can impact its overall effectiveness
  • Oscillate between strategic planning through execution to launch
  • Use market and stakeholder feedback, consumer research, web analytics, and regulatory standards to determine the strategies and approaches necessary to deliver compliant solutions that increase member satisfaction and drive improved health care outcomes
  • Manages requirements dependencies with other teams, negotiating and reprioritizing as appropriate
  • Define key performance metrics and utilize analysis of web analytics and other data and research to monitor performance and influence the mobile product strategy/roadmap
  • Be a subject matter expert in mobile enterprise solutions, competitive and market trends, and organizational business needs
  • Minimum 3-5 years experience working in a scaled agile framework development environment
  • Minimum 5-7 years experience in mobile application strategy and Product Manager / Owner role
  • Knowledge, experience, and proficiency in Product Owner/Management standards and practices (Agile, Scrum, Pragmatic Marketing)
  • Expertise in various agile software development tools such as Jira and Confluence
  • Prior B2C or direct to consumer experience in digital is preferred
  • Expertise in business case development, agile development methodology, collaborating with business and technical teams
  • Experience working in a virtual matrix environment with cross functional teams in areas such as operations, IT, finance, product, and legal
103

Digital Product Manager Resume Examples & Samples

  • 5 years of digital product management experience
  • Must have financial services experience
  • Experience leading products related to web/online/ecommerce
104

Channel & Digital Product Manager Resume Examples & Samples

  • 1 Responsible to deliver the GTS revenue targets to meet the overall GTS business objectives
  • 2 Support local and regional Channel & Digital initiatives
  • 3 Work with the relevant stakeholders and product team to deliver the required enhancements to maintain our product competitiveness in local market
  • 4 Work with relevant stakeholders to ensure a smooth delivery of Channel & Digital solutions
  • 5 Work with the RM/Sales to distribute Channel/Digital products and support to translate the qualified opportunities into a win mandate
  • 6 Arrange product training and sharing session to relevant stakeholders on a regular base
  • 7 Conduct survey on product capabilities to hear customer feedback
  • 8 Maintain the required internal MIS to track Channel & Digital product utilization; maintain the required information reporting to fulfill regulatory requirement
  • 2 With basic knowledge of current digital trend in banking business
  • 3 Strong product and project management skill, familiar with product life cycle and new product launch process
  • 4 At least 2 years of relevant experience
  • 5 Master Degree/University Degree education level, preferable majored in Computer Science & Technology / Software Engineering / Economics / Finance
  • 6 Good command of English with the ability to read/write/speak, CET6 or above
  • 7 Systematic, objective and process driven. Independent with highly self-driven
  • 8 With strong analytical capabilities
105

Digital Product Manager Resume Examples & Samples

  • Mobile Product Management/Ownership: Experience managing enterprise, mobility projects in an agency or enterprise setting
  • More than 5 years of experience working in a purely agile environment - Agency or Enterprise
  • Develops Digital strategy for areas
  • Facilitate dialogue and ensure the proper balance between User Experience (UX) and Engineering considerations
  • Provide periodic dashboard progress reports including detail on schedule, cost, scope, risks, and issues
  • Identify and assist in resolving or escalating issues
  • Incorporate quality and accessibility standards into product implementations
  • Key contact with one or more business units to guide business unit digital strategy, develop project concepts and business models
  • Performs Digital Technology research
  • Performs Business Market research
  • Develops financial projections
  • Works with the business to gather requirements, prioritizes and translates into Epics and User Stories
  • Oversees projects within the software engineering teams and coordinates interdependencies between projects
  • Evaluates performance of software products and recommends enhancements and changes
106

Digital Product Manager Resume Examples & Samples

  • Expert in Product Management
  • High degree of competency in technology scanning, understanding new business models, roadmap development and business case development
  • Demonstrable grasp of RACI concepts and the ability to facilitate adoption of such concepts by geographical disparate teams
  • Certification in PMP or Six Sigma a plus
  • Demonstrate expert human relations and influencing skills that drive results and promote continuous process improvement and maturation
  • Demonstrate competency in strategic thinking, industry best-practice, and commanding leadership
  • Understands the components of Release Mgt. which includes the following processes: change mgt processes, build/deploy processes, code mgt, and environment mgt. concepts
  • High degree of proficiency in Agile software development practices
  • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams
  • Strong business acumen to quickly learn new business processes and understand how technology can support the business in achieving revenue and profit goals
  • Bachelor's degree in Computer Science, Information Systems, Business, or other relevant subject area, or equivalent industry experience
  • 8+ years of professional experience in technology related roles
107

Digital Product Manager Resume Examples & Samples

  • Serve as the product owner for one or more scrum teams leading sprint planning, backlog grooming and prioritization efforts
  • Work with cross-functional teams from technology, design, marketing, risk management, etc., challenging them to think boldly and creatively to deliver unique and innovative products
  • Establish performance management and measurement framework for newly launched solutions. Use customer feedback, metrics, competitive analysis and market research to determine new product features and ongoing enhancements
  • Bachelor’s degree in engineering or business with relevant work experience, MBA preferred
  • 10+ years’ experience digital product management or product development, preferably with consumer lending experience
  • Successful track record of developing customer centric and innovative products
  • Proven experience in a “Start-up”/new product launch/new business environment is ideal
  • An innovative thinker with an entrepreneurial mind-set
  • True passion for and knowledge of disruptive technology
  • Ability to influence cross-functional teams and stakeholders across organization to drive business results across teams that may have different goals
  • Great design instincts and product taste
  • Excellent oral and written communication skill
  • Demonstrated ability to deal with ambiguity and incomplete information
  • Demonstrated ability to operate both strategically and tactically in a fast-paced environment
  • Superior analytical and problem solving skills
  • Ability to multi-task and manage competing priorities
108

Freelance Associate Digital Product Manager Resume Examples & Samples

  • O Can work independently with clients – this role will sit at the client call center 3 days/week to help the call center answer questions
  • 3+ years of college-level course work with a minimum cumulative 3.0 GPA in a relevant field such as Information Systems, Computer Science, Mathematics, or other analytical area
  • Proficient in Microsoft Office Suite
  • Familiar with desktop, smartphones, tablets
  • You have strong written and verbal communication skills, including the ability to speak effectively to clients, staff or other internal and external groups
  • You love learning new things and have a deep curiosity and comfort level when navigating interactive applications
  • You have a desire to work in a highly creative and collaborative environment
  • You have excellent problem solving ability and can think outside the box
  • You pay attention to detail and is methodical
  • You can handle pressure and enjoy working in a fast work environment
  • You are flexible and can re-organize priorities quickly when needed
  • You have the ability to manage and prioritize multiple tasks to completion
  • You take pride in your work and consistently aims to deliver perfection
  • You enjoy finding problems and try to determine what is causing it
109

Digital Product Manager, Senior Resume Examples & Samples

  • 8+ years of experience with gathering and refining business needs with clients and end users into functional requirements, use cases, user stories, and journey maps
  • 7+ years of experience with user-centered design framework, Agile processes, and Lean principles and determining Minimum Viable Product (MVP)
  • 7+ years of experience with client outreach and research, usability testing, and development of strategic scorecards and business cases
  • 5+ years of experience with working on cross-functional teams to elicit capabilities, level-set expectations, and drive forward initiatives based agency priorities
  • 3+ years of experience with data and trend analysis, determining key performance indicators (KPIs), and proposal of Return on Investment (ROI)
  • Experience with product, release, and sprint backlog creation and management
  • Experience with presenting technical solutions to senior-level executives
  • BS degree
  • Experience with creating and managing user stories and backlogs in IBM Rational Collaboration Lifecycle Management (CLM) tool
  • Experience with developing screen mock-ups, low fidelity wireframes, and prototypes
  • Experience with data analysis, analytic dashboards, and profiles using Google Analytics
  • Experience with developing communications and marketing strategy plans
  • Possession of excellent and written communication skills
110

Digital Product Manager, Starbucks Technology Resume Examples & Samples

  • Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers and business or subject matter representatives
  • Executes digital category vision by creating cross-functional alignment of priorities leading to product delivery
  • Maintains product backlog and leads regular prioritization with business unit owners and leadership. Manages bug backlog, determines priority of bugs and which releases they are assigned to
  • Progressive experience in managing a digital product (5 Years)
  • Demonstrated ability to use analytics and optimization tools to inform product planning, backlog management and prioritization (2 Years)
  • Diverse experience demonstating success in product management and or system analyst in a Technology environment (5 Years)
  • Experience with Software Development Lifecycle (SDLC) and Agile methodologies such as Scrum (3 Years)
  • Experience supporting international systems through dot-release and program enhancements (3 Years)
  • Experience with both web and mobile solution design (2 Years)
  • Experience with business process design (3 Years)
  • Ability to evaluate alternative options to a problem and recommend a cause of action or approach that will provide the biggest benefit with the least amount of risk
111

Freelance Senior Digital Product Manager Resume Examples & Samples

  • Define and document business requirements, business process flows and diagrams
  • Research and prioritize user requirements and functional requirements
  • Provide review and input into other deliverables as appropriate (e.g. page schematics or interaction designs)
  • Map functionality to system components and develop system test plans and test scripts
  • Degree in a related field, such as technical communications, cognitive science, or computer science
  • Experience in client services and negotiating business decisions
  • Ability to work independently and manage multiple tasks across multiple projects
112

Freelance Digital Product Manager Resume Examples & Samples

  • Document and revise functional requirements and specifications
  • Create use cases using standard modeling formats (such as UML)
  • 1-3 years experience developing interactive products
  • Experience with development methodologies, life cycles, and best practices
  • Familiarity with Visio, Word, Excel, and Powerpoint
  • Application development experience very helpful (e.g. html, Java, C, VB, database design/maintenance)
113

VP Digital Product Manager Resume Examples & Samples

  • Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs. Identify market opportunities and define product strategy to reflect those
  • Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met. Set and manage expectations through effective written and oral communications
  • Define product initiatives for new features and optimizations of existing ones, and incorporate them into product roadmaps
  • Take a lead role in designing and executing soft launches, collaborating with design, engineering, operations, and marketing teams to drive new product initiatives
  • Define new product and feature business cases working collaboratively with business and engineering teams across Chase to ensure a unified product landscape
  • BS or MS in Computer Science, Business Management or comparable field of study
  • Relevant experience working in retail banking, payments, e/m-commerce, online and mobile platforms
114

Digital Product Manager Resume Examples & Samples

  • To maintain a deep understanding of customer needs and market dynamics for an designated segment of the market (e.g. external assessment data services, e-portfolios, digital certification) through close liaison with customers (colleges, training providers, employers and schools) and analysis of the competitive environment
  • To maintain a deep and coherent understanding of the effective use of technology, how it can meet our customers’ core needs and how it can improve our customer experience
  • To lead development of the business strategy for designated digital services and/or segments of the market that are part of our integrated proposition across free and paid-for, and assist our customers to implement our qualifications effectively
  • To manage the day-to-day running of designated services and ‘road maps’ for new digital developments, working with technical teams to prioritise effectively so the highest business value features are delivered in line with business priorities
  • To provide a best-in-class and improving customer experience throughout the lifecycle for designated services, working with virtual sector qualification teams, Sales, Marketing, Customer Services and external and internal partners to ensure that designated services grow their user base and usage and meet our business goals
  • To contribute to the growth strategy of our vocational and work-based learning portfolio and the continual improvement of how we do things as a department and as a wider business
  • Developing and maintaining segment, sector and market insight
  • Develop and maintain an in-depth and up-to-date understanding of appropriate qualification, assessment and QA processes
  • Create and maintain an in-depth evidence base of tutor/centre needs and behaviours for designated services and/or market segments throughout the life of our qualifications and services through regular research with customers (i.e. colleges, private training providers, employers and schools)
  • Develop and maintain insight into how technology can meet our customers’ core needs and improve Pearson’s ability to support them
  • Develop and maintain a deep understanding of competitors for designated services and/or market segments, tracking and anticipating their activity and identifying the optimum positioning and direction for Pearson (e.g. ‘match’, ‘overtake’, ‘partner’)
  • Developing strategy and propositions, managing budgets, and forecasting
  • Create propositions that have clear USPs, have a good customer experience, are part of our integrated proposition across free and paid-for, are aligned to our qualifications strategy and meet KPIs agreed
  • Track, analyse and respond to competitor activity
  • Manage opex and capex budgets for designated services and/or market segments
  • Contribute to the financial and strategic planning process, in particular KPIs, budgets and resource plans for designated services
  • Work with colleagues across Pearson to win new business, in particular tenders that arise from apprenticeship and Sainsbury reforms that require designated digital qualifications services
  • Supporting customers through the lifecycle and improving customer experience
  • Monitor customer experience for designated services at regular points through the lifecycle (from customer satisfaction tracking and usage statistics to regular, in-depth qualitative insight)
  • Work with colleagues (e.g. virtual sector qualification teams, Sales, Marketing, Customer Services and external and internal partners) to provide best-in-class and improving customer experience for designated services, to deliver consistently high satisfaction and retention levels, and to grow user bases and usage
  • Anticipate and meet customer needs better than our competitors, defining and briefing new features at appropriate points in the qualification lifecycle as part of a coherent, integrated proposition across free and paid-for
  • Briefing, developing and launching new products and services
  • Maintain the ‘road maps’ for designated services, ensuring that optimum performance and resilience, new product features and existing customer requirements are balanced and appropriately prioritised (making data-driven decisions to inform this, e.g. usage statistics)
  • Work with colleagues (e.g. in VQ Assessment, Operations, virtual sector qualification teams) to define features and refine development requirements that are based on strong research and evidence bases and are aligned with our qualifications services strategy
  • Work with technical teams (e.g. Product Owners, user experience and design experts) or external partners / suppliers,to create attractive and accessible user experiences that are delivered to schedule, budget and quality
  • Work with Sales, Marketing and professional development colleagues to devise and implement effective, data-driven onboarding strategies and customer journeys, including customer-facing events
  • Leadership and people management
  • Work effectively in virtual teams with colleagues across Pearson to ensure a positive working culture, in support of Pearson UK and BTEC and Apprenticeships divisional strategies
  • Champion a ‘customer first’ culture across Pearson, ensuring that all decisions are made with reference to the needs of our customers and learners
  • Lead on departmental initiatives to deliver better service to our customers and learners, and drive growth
  • Mentor and manage staff as required
  • Share best practice with other Digital Product Managers
  • Virtual team and people leadership and management skills
  • Strategic thinking skills: the ability to think strategically, identify attractive market segments and key sources of competitive advantage, and to balance a strong commercial focus with regulatory and legal requirements, assessment reliability/validity and operational requirements to create solutions for customers that are practical and have competitive advantage
  • Creative thinking and customer empathy: the ability to articulate new propositions based on customer needs
  • Relationship building: in particular, with customers, employers, professional bodies, commercial partners, government agencies and within Pearson
  • Communication, networking and influencing externally and internally (in particular to work effectively with colleagues in Pearson across different sites and within a matrix structure)
  • Commercial and financial planning skills: the ability to plan and monitor revenue and profit
  • Organisational and project management skills
  • Experience and understanding of qualifications and the UK education market and environment (e.g. colleges, private training providers, employers, professional bodies)
  • Experience and understanding of a sector / sectors
115

VP Digital Product Manager Resume Examples & Samples

  • Assess customer and banker needs and “pain points” to build products, tools and technology to address and resolve the problem(s)
  • Author Request for Proposals, Scope Documents, Business Requirement Documents as needed
  • Drive adoption and utilization of mobile products among the Commercial Banking client base
  • Experience with integrating third party vendor solutions a plus
  • Demonstrable experience working in retail banking, payments, e/m-commerce, online and mobile platforms
116

Digital Product Manager Resume Examples & Samples

  • Partner with clients to understand business objectives, user behaviors, and product vision
  • Accountable for achieving goals related to Product Development and Go-to Market
  • Lead a direct and matrix global organization
  • Create the product portfolio strategy based on industry and market data trends and continuously evolve the strategy based on customer needs and competitive analysis
  • Make appropriate tradeoffs on technical and commercial investment choices for the product line and manage the overall product life cycle
  • Provides leadership to the development teams through Product Managers/Product Owners to ensure successful execution of products/offerings through the development of roadmaps, requirements documentation and prioritized investment
  • Work collaboratively with Sales, Support, Services and Marketing teams on the development and execution of sales, channel and services strategies
  • Acquire and retain top talent through effective and creative employee engagement activities and drive a winning culture through focus and accountability of the team
  • Balance product vision with customer feedback to form a coherent strategy, including design, user requirements, market assessments, scalable delivery plan and marketing strategy - on time and within budget
  • Engage customers at CxO / executive to present vision/strategy, understand the needs/trend, influence the customer decisions and build trust & relationship
  • Proficiency in Cloud Foundry Stack
  • Experience in design/implementation with Cloud Foundry applications
  • Experience in translating to pair programmers
  • Understand Agile and Scrum methodologies
  • Should have minimum 10+ years of experience in product management
  • Should possess Business communication and leadership skills
117

Digital Product Manager Resume Examples & Samples

  • Minimum of 5 years of Product Management experience with project management responsibilities
  • Experience working with SMBs on marketing and advertising
  • Deep understanding of the digital marketing space with previous experience serving as a subject matter expert in one or more of the following
118

Digital Product Manager Resume Examples & Samples

  • Assists in defining strategy reflecting competitive and consumer trends and market needs
  • Develops and manages product line business plans. Creates and presents the business case for new programs to support growth strategies and profitability targets. Makes
  • Recommendations regarding product objectives and strategy, and product lifecycle. Provide information and direction for planning, forecasting and managing inventories
  • Creates and manages the innovation funnel/roadmap for products that deliver against program’s growth strategies and business goals/objectives
  • Assists in the development of annual operating expenses and capital plans
  • Leads the development of new products and related marketing opportunities from ideation, concept, prototype, market validate, commercialization, and launch
  • Manages lifecycle of launched programs and products, serves as subject matter expert on program and product
  • Manages project teams and timelines to deliver products and programs. Strong leadership of cross-functional partners and external vendors required to ensure successful launch
  • Develops strategic assessments, including SWOT analyses, for products and programs
  • Initiates or suggests analysis (financial, consumption or consumer) to influence strategic plans
  • Applies consumer insights and market research to gain understanding of consumer, customer, competitive environment and channel needs for the product or category. Uses consumer insights and analyzes consumer research to determine new product opportunities
  • Analyzes data to inform and create plans for operations improvement or next phase features for programs and products
  • Product management in a cross-functional environment (5-10 years)
  • At least one year experience managing two or more budgets
  • Strong analytical and writing skills
  • Strong communication (both oral and written)
  • Strong presentation skills and experience presenting at senior levels
  • Working knowledge of financial planning, forecasting assortment planning and inventory management
  • Functions effectively with ambiguity
  • Fluency in any of the following languages a plus: Mandarin Chinese, Japanese, Italian, French, German, Korean
  • Work experience in Asia or European markets a plus
119

Senior Digital Product Manager Resume Examples & Samples

  • Work with senior product leadership to evolve high-level strategic vision into a product roadmap, setting expectations will all relevant stakeholders including the senior leadership team
  • Clearly communicate product plan, progress, impediments and results, as appropriate, to a spectrum of audiences
  • Liaison with partners from business, finance, marketing and operations to device go-to market strategies and long term product vision
  • 5+ years’ experience in business innovation/digital product management, preferably with consumer lending experience
  • Understanding of the business and industry dynamics of consumer lending
120

Digital Product Manager, Specialty Rx Resume Examples & Samples

  • Think strategically to translate a vision of customer experience to digital processes and requirements
  • Partner with BriovaRx and OptumRx operations, user experience, strategy and IT teams
  • Manage release priorities
  • Conduct user acceptance testing and post release acceptance testing
  • Help create and pull test data for client demos
  • Update site content
  • Help create client and partner presentations
  • Review the analysis and interpretation of others work
  • Support short and long term operational / strategic business activities through analysis
  • Help prepare CBA’s for Capital requests
  • 5+ years of experience in business and / or finance analysis, including some responsibility for gathering and documenting requirements from the client or business
  • 3+ years of experience with process evaluation and improvement
  • 2+ years of work experience that includes presenting to internal partners and / or external clients
  • 2+ years of experience working directly with digital products, including websites and mobile applications
  • Intermediate or higher level of proficiency with Excel and PowerPoint
  • Experience working in the healthcare, retail or finance industries
  • Experience working with Agile methodology
121

Digital Product Manager Resume Examples & Samples

  • To communicate requirements and negotiate priorities with technical teams using in-depth knowledge and experience of technical delivery processes and the ability
  • Work with cross-functional teams through definition, development, release and maintenance
  • Create concise product documents to justify (ROI) investments and provide insight into making trade-off decisions
  • Foster effective team work by proactively sharing information and working collaboratively with internal stakeholders including: project management, product development and technology, sales, finance
  • Responsible for managing various digital products from conception, to market delivery and on-going evolution
  • Keep up with market trends to communicate similar and competing products in the industry to key stakeholders
  • Demonstrable understanding and usage of analytics and user behaviour to assess and action product improvement
122

Senior Digital Product Manager Resume Examples & Samples

  • The candidate must be detailed oriented, able to work independently yet foster a team spirit amongst peers to meet business deadlines within a dynamic environment
  • Manage the development cycle for new products via internal, cross-functional, partner/vendor groups on an ongoing basis for the life of a project
  • Assess new technology and solution providers
  • Develop consumer insights
  • Socialize and be the champion for the product to the leadership team
  • Ideate on new products and quickly investigate and determine feasibility
  • Develop the commercial business model for the product
  • Manage the commercial relationship with partner/vendor
  • Define market assumptions
123

Digital Product Manager Resume Examples & Samples

  • Industry experience of working in a Digital team
  • Professional agile qualification– you will be an accredited Digital Product Owner and be able to apply this to drive process change and recommendations within the team
  • A degree –2:1 or above
124

Digital Product Manager Resume Examples & Samples

  • Conduct research and analysis to identify latest trends in digital technology; assess implications to Liberty Mutual and identify action plans
  • Create product vision, strategy and business cases to build digital offerings that improve user experience and accomplish business objectives
  • Translate business vision to digital initiatives, prioritize the initiatives and create a roadmap
  • Lead and collaborate with business and IT partners to develop the capability. Ensure quality products
  • Monitor and manage product performance
  • Provide status updates and communicate key messages to senior management and stakeholders. Manage stakeholders’ expectations
  • Use voice of customers to optimize products
  • Create promotion strategy to increase adoption
  • Bachelor's degree or equivalent training required. MBA preferred
  • 5-7 years of progressively more responsible related experience. Digital product management experience preferred
  • Insurance experience not required, but a plus
  • Proven project management, analytical and communications skills
125

Digital Product Manager Resume Examples & Samples

  • Bachelors’ degree in relevant field (business, computer science, etc.) Master’s degree preferred
  • Minimum of 5 years’ experience in business, engineering, technology, and/or consulting
  • Experience in Agile development with specific Product owner experience strongly preferred
  • Comfortable with technology to be able to engage in discussion with technology team and have an informed, independent voice
  • Passionate about solving customer problems and delivering innovative solutions
  • Ability to communicate complex messages and tradeoffs and tell a compelling story to varied audiences
  • Able to make hard and fast decisions on a daily basis
  • Able to influence a diverse group of stakeholders –strong leadership skills
  • Strong problem solver with ability to lead the team to push the solution and progress
  • Has experimental mindset to drive innovation amidst uncertainty
126

Digital Product Manager Resume Examples & Samples

  • College degree in Computer Science or related fields
  • Solid working knowledge of software development processes
  • Strong understanding of Airgas’ business or related business
  • Experience at major consulting shop preferred
  • Should have ability to professionally manage multiple demands for time and resources
  • Should be able to communicate with other business and technical teams in a clear and precise manner
  • Proven Leadership and success in a navigating and managing people and process, strategies, reporting, and objectives in matrix environment/culture
  • Able to talk, hear, and walk sit: use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch
  • Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects required
  • The noise level in the work environment is usually moderate and is an office setting
127

Senior Digital Product Manager Resume Examples & Samples

  • Lead teams in developing and defining product strategy and roadmap for digital products and services supporting the mortgage lifecycle. Conduct research and analyses. Assess market needs and opportunities. Maintain industry relations and coordinate response on relevant industry developments
  • Fluent in Design Thinking methodology. Partner with Design team to perform customer research and insight generation. Translate insights into products
  • Operate in a lead capacity during product development. Define scope, project management plans, and issues and risks. Manage timely and effective product delivery and deployment
  • Establish, maintain, and adhere to appropriate compliance and controls related to product development
  • Test products. Ensure that products and product enhancements yield expected business results and deliver customer value
  • Manage lender and vendor implementations. Coordinate activities to deliver products to market
  • Educate customers. Provide strategic product expertise and guidance on significant matters. Oversee development of product documentation, FAQs, reference materials for internal and external audiences, and customer training
  • Design and develop marketing initiatives, promotions, and communications related to specific products, product lines, or product areas
  • Provide ongoing marketing support to ensure competitiveness of existing products. Recommend enhancements
  • May perform complex product development and management projects. Provide information to internal and/or external customers
  • Experience with building digital strategy across a product suite
  • Experience personalizing and targeting digital experiences to diverse audience segments and a documented track record of results from your work
  • Ability to understand and champion the role of digital within an overall customer experience
  • Ability to derive insights from diverse sources of systems and customer data
  • Experience developing API products for B2B industry
  • 5+ years of experience in mortgage or financial industry
  • Experience in leveraging big data analytics to develop product ideas
  • Management Consulting background is highly preferred
  • Ability to problem solve and prioritize across multiple competing customer priorities
  • Experience developing digital products leveraging AWS or other cloud infrastructure
128

Digital Product Manager Resume Examples & Samples

  • Are you the first to use the whiteboard in a meeting?
  • Do you get frustrated with poorly run processes and secretly wish you could redesign them?
  • Can you facilitate large group meetings and lead them to an answer?
  • Can you influence and lead various stakeholders towards a desired outcome?
  • Do you thrive in fast-paced environments?
  • Would you like to build something incredible with a team of likeminded peers?
  • The Digital Factory has been looking for you!
129

Digital Product Manager Resume Examples & Samples

  • Create processes, templates, and document needs to move client from purchase decision to successful roll-out of VitalSmarts’ online training offerings
  • Collaborate with the sales team early in the sales cycle, meeting with the client to identify needs and influence those needs to ensure a creative and efficient solution
  • Document scope of all online client engagements
  • Manage course registrations and rosters as needed
  • Manage all aspects of the moderator certification process
  • Provide first-line customer service to both client moderators and client learners. Support may include: site navigation, password reset, etc
  • Communicate with Sales Reps regarding all client engagements
  • Act as primary point of contact with platform vendor for all operational programs
  • Bachelor’s degree in related discipline or relevant work experience
  • Minimum of 3 years’ experience developing and managing adult education/training courses and assessments within a professional development business
  • Minimum 3 years administering a Learning Management System to include full lifecycle from RFI to Go Live
  • Knowledge of performance improvement, including measurement and instructional design across a wide range of delivery modalities
  • Experience deploying and troubleshooting web-based applications across multiple clients with differing network security (firewalls, proxies, etc.) and policies
  • Demonstrated ability to take initiative to solve problems
  • Sensitivity to details and deadlines
  • Proven experience with client/stakeholder relationship management
  • Ability to travel on an as-needed basis
  • Experience with AICC and SCORM standards and integration process
  • Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence involving internal and external resources
  • Work with people at all levels of the organization globally as well as with suppliers, vendors and customers
  • Grasp and synthesize new technical and product information quickly, and comfortably communicate it to technical and non-technical audiences
130

Senior Digital Product Manager Resume Examples & Samples

  • Execute digital product initiatives focused on high value business outcomes and user experience
  • Cross group influencing and collaboration to lead work streams to accomplish business objectives
  • Support the development of Retail Front Store Digital product strategy for annual planning and product road map development
  • Manage the broader relationship with IT and product management to ensure the support and development for your product pipeline
  • With a focus on Retail Front Store and Loyalty, this role is responsible for developing digital products across mobile app for personalized in app messaging and services management
  • Partner with key stakeholders to define the product vision, strategy, road map and supporting metrics required to deliver and enhance a best in class digital experience
  • Drive the scoping and definition process for new digital product concepts including business case, product specifications and prototyping
  • Work with adoption team to develop and execute messaging programs that deliver incremental business value
131

VP, Digital Product Manager Resume Examples & Samples

  • Put customers first
  • Value common sense and simplicity over complexity
  • Make decisions quickly and move nimbly
  • Celebrate diverse ideas
  • Succeed and fail together as a team
  • Contribute to the strategic development, ongoing refinement & execution of the next-gen banking product roadmap
  • Manage existing features and actively lead the research, definition and development of new mobile features to advance the product roadmap
  • Facilitate & drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
  • Build relationships with multiple diverse stakeholders across JPMorgan Chase
  • 6-8 years product management experience – including defining user experience needs, writing requirements, creating product value propositions, developing features and benefits and developing roadmaps
  • Mobile experience – defining user experiences optimized for needs in the mobile space
  • Experience & comfort working within non-linear design & development processes
  • Experience in the design & development of service offerings that span multiple consumer touch-points and form factors
  • Passion for online & mobile technology and knowledge of industry structure, trends and influential companies
  • Ability to synthesize large amounts of information to inform decisions and drive work forward
  • Ability to thrive in a fast-paced, collaborative and cross-functional environment
  • Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
  • Experience working in agile/scrum teams preferred
  • Minimum BS or equivalent level of education/experience required; MBA preferred
132

Consumer Digital Product Manager Resume Examples & Samples

  • Lead rapid prototyping efforts for digital product features
  • Partner with design team to translate ambiguous directives into creative, compelling design for new product features
  • Manage design research and analysis, drawing actionable conclusions based on end user interactions
  • Organize, analyze, and synthesize inputs from research to inform a consumer journey map
  • Partner with technical teams as an advocate for the consumer experience, contributing to creative problem solving to achieve design goals
  • Collaborate effectively as a team player, facilitating positive energy/engagement
  • Pivot as needed to different workstreams; able to add value with limited knowledge on a topic
  • 2 to 5 years of relevant experience in product management or design roles
  • Empathy for end-users, with clear understanding of how their needs impact product design
  • Prior experience working on digital products (e.g. mobile applications)
  • Experience collaborating effectively with design teams and technical teams to deliver results
  • Ability to gather and analyze evidence to support claims as they relate to design research
  • Excellent communication skills including storytelling, writing, and presentation
  • Strong work ethic with an inherent sense of ownership and responsibility
  • Interested in and conversant about technology
  • Collaborates effectively across organizations
  • Comfortable operating in an ambiguous, “startup-like” environment
  • Strong willingness to learn
  • Opportunity to build innovative new products and businesses, making a tangible, lasting impact
133

Principal Digital Product Manager Resume Examples & Samples

  • Uses or commissions market research, usability studies, and focus groups to identify best-in-class benchmarks for solving customer problems
  • Identifies meaningful components of competitive analysis that inform decisions for the product portfolio and roadmaps
  • Identifies innovations or performs experiments to create products that increase customer value over the product roadmap
  • Contributes to business planning (e.g., Annual Operations Planning (AOP))
  • Owns the one-to-two-year view of how the product portfolio solves customer needs
  • Develops customer requirements (user stories, use cases) and business requirements for a large product
  • Sets the direction for the user experience design of assigned products
  • Determines release goals for a large product, prioritizes features according to customer value, and adjusts throughout implementation as needed
  • Continuously monitors feature development through bug catalogues at a product level
  • Prepares launch and monitors marketing, distribution, direct sales, and support programs appropriate for his/her component of a large product
  • Shares best practices with other Starbucks teams
  • Engages externally with customers to identify key product issues in market; solicits feedback on product roadmap
  • Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
  • Oversees team-wide product operations, leads more junior digital product managers who may own individual components, and coordinates team-wide improvement goals
  • Represents Starbucks with external stakeholders for escalations and during strategic roadmap discussions
  • Drives adoption of existing products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
  • Identifies short- and medium-term risks to product development and segment adoption, proposing solutions to address them
  • Identifies new controls and leverage points to accelerate growth
  • Progressive experience in managing and delivering digital products on a large scale or across a portfolio of products (7-10 years)
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful
  • Outcomes in cross-functional projects and activities
  • Ability to use analytic skills to track and improve product and portfolio success criteria
  • Fluent in Microsoft Excel
  • Ability to make trade-off decisions on multiple products in a portfolio
  • Exhibits expertise across multiple products and an ability to build and maintain close relationships with
  • Stakeholders to drive efficiencies
  • Ability to use communication skills to influence outcomes without direct authority
134

Digital Product Manager Resume Examples & Samples

  • Lead the development of new, as well as drive and enhance existing capabilities for digital products and experiences, from inception to launch
  • Partner with the Prevention pillar to define / design industry leading consumer - facing digital solutions, and ensure alignment with business and product plans (e.g., capital / funding commitments, revenue commitments, capabilities, functional impacts, cross functional roles)
  • Lead efforts to fulfill defined digital product solutions, ensuring solutions follow the digital vision and strategy of Optum’s Omni - channel experience. Develop a coherent online product strategy spanning a wide variety of user experiences. Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
  • Manage total performance of Optum’s online products to meet critical business metrics, including traffic, user satisfaction, consumer engagement, and financial results
  • Work closely with cross - organizational stakeholders, and has occasional interaction with executive leadership. Typically takes direction on strategic priorities
  • Develop a rigorous approach to prioritizing online product needs based on user research, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience. Drive third - party product evaluation, prototype development and user testing in support of this approach
  • Partner with Digital Delivery teams on the creation of requirements and user stories. Participate in Agile Scrum process to ensure business vision is being accurately implemented and meet market expectations. Ensure digital solutions are delivered on time and on budget, including identifying and resolving risks and issues. Subscribe to Optum Product Methodology and business processes, providing input to further advance the discipline and evangelize across the team
  • 3+ years experience as a high - performing individual contributor in digital product management or other product management roles
  • Fluency in Web technology, including front - end technology, back - end technology, social media, and mobile applications
  • Experience with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, etc.)
  • 3+ years experience utilizing MS Office applications
  • Working with API’s
  • Experience in other interactive and digital industry such as retail and financial services
  • MBA and / or Master’s degree
135

Digital Product Manager, Igaming Resume Examples & Samples

  • Responsible for all activities related to implementation, supporting and enhancing iGaming systems
  • Using market data, he/she will manage existing products and identify ways to enhance those products based on current and future trends and customer insight
  • Anticipate and identify issues that may negatively impact business and develop/implement technology based solutions
  • Support all aspects of IT projects including analysis, design, development, installation and implementation
  • Ensure systems meet current and future business needs
  • Work with IT vendors and other outside contacts on development and service relationships
  • Effective verbal and written communication skills required
  • Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions
  • Teamwork oriented- must be a team player willing to help others while also fostering their help in return
  • Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items
  • Manage product operations and 3rd party supplier relationships
  • Daily/Weekly/Monthly reporting on iGaming product performance
  • Conduct regular competitor analysis and maintain market place awareness
  • Extract and produce ad hoc business intelligence within iGaming market
  • Documenting the acquired results of analysis and workflows
  • Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software
  • Managing any change requests related to the working project plans daily to meet the agreed deadlines
  • Bachelor Degree required in business or technology related field
  • 5-7 years of work experience within a similar role
  • Minimum 1 year experience in IT related position
  • Solid mathematical aptitude and effective project management skills
  • Ability to analyze and document complex business processes
  • Ability to gather and interpret relevant data and information
  • Able to apply responsibilities to everyday business situations with minimal direction; prioritizes effectively
  • The ability to break down complex processes into simpler parts for analysis and improvement
  • Detail oriented, organized, and able to manage time efficiently, effective communication and excellent follow through to ensure the achievement of personal and company objectives
  • Results oriented, goal oriented and self-motivated
  • Collaborate within a team across departments: by supporting the organization’s needs thru cross-functional relationships
  • Experience in gathering requirements and the ability to negotiate the “Right Solution” for the business
  • Experience with “Change Management” and the documents required for SOX compliance
  • Experience working with development teams to plan and deliver solutions on time/budget
  • Experience with Analytical tools a plus
136

Digital Product Manager Resume Examples & Samples

  • 3-5 years of digital technology experience in either a product, editorial, creative, or development role
  • Ability to synthesize research, audience insights, stakeholder feedback, vendor recommendations and web trends into actionable product development plans
  • Skilled at both verbal and written communication, and able to translate strategic vision into clear and concise digital requirements
  • Understanding of basic web concepts such as XML/JSON APIs, content management systems, HTML, and CSS
137

Senior Digital Product Manager Resume Examples & Samples

  • Act as a mediator between the consumers / patients / members, business leaders and the technical teams - communicating consumer needs and translating those needs into new product features for the team to design
  • Lead efforts to fulfill defined digital product solutions, ensuring solutions follow the digital vision and strategy of Optum’s Omni - channel experience
  • Develop a coherent online product strategy spanning a wide variety of user experiences. Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
  • Work closely with cross - organizational stakeholders, including limited interaction with executive leadership, on strategic priorities. Translate strategic priorities into actionable project plans
  • Implement and grow a competitive intelligence discipline for online products, including analyzing competitors’ online products and communicating competitive threats and opportunities to healthcare leadership
  • Develop various communication elements to socialize / explain / educate projects and statuses to facilitate decision making with the business pillars and other partners. Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners. Provide sales support including participation in customer meetings and product demonstrations as requested
  • 4+ years as an individual contributor with at least 2 years in a leadership role, including some experience in a corporate or health care environment
  • Experience coordinating priorities and contributions of a network of non - technical Web content and project stakeholders from across a large, diverse organization
  • Solid communication skills, including written, spoken, and presentation communications
  • Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, etc.)
138

Digital Product Manager, Senior Resume Examples & Samples

  • 7+ years of experience with user
  • Centered design framework, Agile processes, and Lean principles and determining Minimum Viable Product (MVP)
  • 5+ years of experience with working on cross
  • Functional teams to elicit capabilities, level
  • Set expectations, and drive forward initiatives based agency priorities
  • Experience with presenting technical solutions to senior
  • Level executives
  • Experience with developing screen mock
  • Ups, low fidelity wireframes, and prototypes
139

Digital Product Manager Resume Examples & Samples

  • Will have a primary B2C channel focus but can work effectively across channels including intermediary, wholesale and workplace
  • Will have a primary subject matter focus but can work effectively across devices & product areas (e.g. mobile, tools, brokerage)
  • Engage channels, product teams and other stakeholders to understand and prioritise requirements
  • Source input and evidence to support proposition development – channel CVP, market and competitor research, digital analytics, customer feedback, complaints, operational data
  • Identify and resolve risks and issues related to digital delivery
  • Work with design and delivery teams to support prioritisation, build estimation, planning, development, testing and delivery
  • Own design review process with channel and other internal stakeholders
  • Develop KPIs and analytics to drive measurement of delivery
  • Work with the design team to ensure designs meet requirements and to define and execute usability research
  • Support digital transformation plans, helping to meet Fidelity’s aim to provide the best digital experience in Financial Services
  • Strong communications skills, works well within cross functional teams
140

Digital Product Manager Senior Resume Examples & Samples

  • Bachelor's Degree - Business, Marketing, Management, Finance or Information Technology preferred
  • 5 to 7 years Online/Mobile Product Management or Business Strategy experience
  • Ability to translate Business needs to Technology Teams
  • Leadership in the Online and or Mobile space
  • Experience with Mobile Apps, Mobile Web, and Alerts
  • Experience with Retail or Business Financial Services
  • User-Centered Design and Usability expertise
  • Self-starter who develops plans and is committed to hitting delivery dates
  • Strong Analytical Skills
  • Ability to develop working relationships with individuals at all levels of an organization
141

Digital Product Manager Resume Examples & Samples

  • Work closely with CompoZed Labs clients and business stakeholders to understand their product vision, and break it down into an actionable backlog of user stories for the development team
  • Mentor and train other product managers to help them learn agile/extreme programming methods and build skills
  • 5+ years of product management experience, especially with web-based products
142

Digital Product Manager Associate Resume Examples & Samples

  • Responsibilities and essential job functions include but are not limited to the following
  • Contributes near-term input for the product portfolio and roadmap
  • Supports launch and monitors marketing, distribution, direct sales, and support programs appropriate for feature set
  • Supports the development of the go to market plan, monitors the customer effect of the plan, and reports on it
  • Engages in post-launch reviews and ensures feedback is reincorporated into the feature
  • Coordinates internal user forums to collect and identify feature-level development opportunities
  • Researches anomalous performance; escalates findings to digital product manager
  • Ability to influence others without authority to get things done in a timely fashion
143

Digital Product Manager Resume Examples & Samples

  • Create a vision for the product based on organizational goals and digital Marketing needs, build an actionable plan to reach that vision and deliver a roadmap, while working closely with Marketing and IT to define and iterate
  • Manage total product performance - focus on other metrics, bounce/load time to help guide investment decisions based on product performance and value
  • Lead cross-functional product advisory councils. Ensure that a variety of business and customer interests are represented in product planning processes
  • Serve as the decision maker of what will be executed on Capella.edu (including PMLP, Partner Pages other showcase sites) communicate with the organization when items on the roadmap change or get delivered
  • Ensure exceptional user experience by evaluating, refining the process and supporting ongoing optimization testing. Develop plans with clear strategic objectives and thoughtful measures of success. Remove complexities to ease execution; simplification of process and infrastructure
  • Analyze competitors’ online products and communicate competitive threats and opportunities to leadership
  • Act as a product advocate to build awareness and understanding. Create buy-in for the product vision internally in partnership with Marketing and IT
  • Identify opportunities to develop new or improve existing online products and features. Solicit organization for upcoming needs
  • Understand the technology stack and level of effort. Collaborate with Prospect Web Technologies (PWT) team on high-level scoping. Scope and prioritize activities based on business and customer impact. Work closely with IT teams to deliver with quick time-to-market
  • Responsible for identifying data integrations across systems
  • Set project execution priority based on organizational need and roadmap. Serve as an escalation point for conflict with implementation and consultant for Digital Marketing Managers
  • Sit at a governance and priority level (does not participate in strategy or kick-off meetings for a tactic). Review creative briefs to ensure alignment with Capella.edu strategy and vision
  • Serve as approver at the following points: the movement of a project from request to kick-off, scope, pre-launch
  • BS required (or equivalent experience in IT). MBA preferred
  • 4-5 years of experience with product management utilizing agile methodologies; operating in an Agile development environment (Scrum, Kanban, etc.), methodologies and tools, and working with continuous delivery
  • Experience utilizing enterprise level CMS to create a flexible system that transfers day to day responsibilities to non-technical content authors in alignment within a style guide and CMS best practices
  • Analytical and problem solving skills for design, creation and testing of programs
  • Ability to blend the technical acumen with the business requirements
  • Strong negotiation skills with aptitude to manage controversial situations as well as influence
  • Ability to thoroughly understand complex business and technical issues; plan, prioritize, and organize effectively
  • Direct hands on experience with grooming product backlogs and coordinating/prioritizing conflicting requirements
  • Excellent written, verbal, and presentation skills
  • Knowledge of the digital landscape with awareness of emerging innovation
  • Comfort in a fast-paced, ever-changing and sometimes ambiguous, work environment
  • Ability to manage all aspects of a successful product throughout its lifecycle
  • Deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve the customer experience and drive conversion
  • Strong interpersonal and relationship building skills, experience in dealing with multiple and diverse internal stakeholders and interacting with business and technology partners
  • Strong execution skills, work with a high degree of autonomy
  • Experience in leading (internal and external) digital marketing campaigns with, user experience planning, strategy development through execution
  • Is designed with an open work space setting and common fluorescent lighting
144

Senior Digital Product Manager Mobile Apps Resume Examples & Samples

  • Demonstrated ability for understanding app product strategy – take strategy direction and drive product initiatives from inception through execution
  • Deep understanding of iOS and Android ecosystems in order to maximize each channel
  • Passion and understanding for customer shopping experience, data, quality and stability
  • Prioritize work flow and ensure we are maximizing velocity and ensuring successful delivery within agile team
  • Demonstrated ability to manage multiple work-streams through: prioritization, planning, task delegation, and working with peers
  • Develop business cases to support new product recommendations, work closely with team on requirements to translate roadmap into well-defined user stories, support day to day activities involving user story development and managing the product backlog
  • Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
  • Ability to quickly identify critical decision points and potential issues and provide solutions, articulate business and technical implications/trade-offs, and make recommendations to project and executive leadership team as needed
  • Ability to develop agile epics, themes and user stories to support business requirements
  • Understanding of software testing methodologies and software development life cycle process
  • 10-12 years of experience as a product manager or business analyst supporting consumer facing digital solutions
  • 5+ years of experience with supporting development of native mobile apps
  • Experience with user acceptance testing (UAT), usability testing, and A/B testing
  • Extensive understanding of retail ecommerce landscape
  • Understanding of A/B testing methodologies, design and execution
  • Understanding of web technology fundamentals
  • Strong communication, interpersonal, analytical and problem-solving skills
  • Excellent writing, speaking, and presentation skills
  • Ability to work effectively with and present to individuals at all levels
  • Experience with Scrum/Agile software development methodology a +
  • Knowledge of site analytics tools such as Adobe Analytics or Google Analytics
  • Ability to work independently to diagnose problems, analyze issues, identify and evaluate options and communicate results clearly with a focus on improving process and quality results
  • Self-motivated, resourceful and creative mindset
  • Systematic and organized methodology
  • Ability to multi-task and prioritize independently
  • Team player and consensus builder
145

VP Digital Product Manager Resume Examples & Samples

  • At least 8 years of related digital product management and payments industry experience
  • Ability to make sound decisions based on a mix of analysis, experience and judgment
  • Understanding of payment processing of credit and debit cards
  • Preferred experience with tokenization, digital wallet and EMV standards
146

Digital Product Manager Senior Resume Examples & Samples

  • Bachelor's Degree (Business preferred -- Marketing, Management, Finance or Information Technology)
  • 5 to 7 years Online/Mobile Product Management or Digital project delivery experience
  • Experience with customer facing sales of Retail or Business Financial Services and/or eCommerce
  • Digital Product Management Experience
  • Experience with Desktop and Mobile Web, Mobile Apps, and Alerts
  • Strong Analytical Skills and familiarity with the Software Delivery Lifecycle
147

Digital Product Manager Resume Examples & Samples

  • 5-10+ years in the Retirement & Retail Finanacial Services space
  • Experience driving to business outcomes working with partners in a solutions oriented position
  • 5+ years of program leadership experience on complex, multi-dimensional programs
  • Experience managing 3rd party vendors
  • Experience with the Agile development methodology
  • Technical accumen is a plus
  • Analytical aptitude – ability to dig deep to understand systems, databases and to develop solutions and integration strategies in support of the Digital Advisor
148

Digital Product Manager Resume Examples & Samples

  • 5-7 years of relevant experience in digital product development, product management and/or ecommerce management preferably within consumer facing industries, required
  • Proficiency in agile development practices and experience as a product owner or ecommerce manager in an agile team, preferred
  • Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail, required
  • Deep understanding of consumer behavior combined with creativity and nimbleness to deal with complexity and to quickly identify potential solutions and sources of value, required
  • Strong analytical and quantitative skills, including the ability to link product design and features to strategic objectives and use hard data and metrics to back up assumptions and recommendations, required
  • Strong interpersonal skills and ability to effectively communicate rationale and needed courses of action to engage diverse audiences and influence senior executives, required
  • Ability to adapt graciously to changing business conditions and priorities, required
149

Senior Digital Product Manager Resume Examples & Samples

  • Lead product development team to success, transcending reporting lines while generating a strong team culture
  • Manage the product roadmap, getting internal consensus and incorporating feedback from a range of sources to ensure the right features are delivered at the right time
  • Prioritise and effectively management development time to maximize return on investment
  • Ensure complex business needs are perfectly documented and reflected in product roadmaps and in the resulting products
  • Provide strong team leadership
  • Contribute to on-time, on-budget delivery of products
150

Digital Product, Manager Resume Examples & Samples

  • The Digital Manager, Consumer Digital Commerce will provide thought leadership and strategic direction in digital e-commerce for the business focusing on the Fido brand
  • Develop digital strategies and plans based on business objectives, insights, stats, facts and grounded through the consumer lens
  • Lead the digital commerce strategy that will contribute the unified touch experience strategy and framework
  • The product owner for Fido, who is responsible for overseeing online product development and management for automated buy and maintenance flows
  • Work x-functional to ensure all digital experiences are optimized across channels (Care, Retail, Online & Field)
  • Develop strategies and implement programs that maximize revenue, and commerce transactions
  • Lead and manage team responsible for all customer facing online marketing communications from plan to execution, to post launch analysis and optimization
  • Day-to-day operations management of the Fido digital properties
  • Manage the performance of online products, and applicable buy flows
  • Work with the performance measurement resources to implement and oversee analytics and KPI's for your respective initiatives
  • Partner with your digital channels team members to create synergies across all LOB's, Self-Serve and Support, Mobile, and Unified Touch Experiences
  • Responsible for driving and/or working cross functionally with all marketing/sales teams that need to be involved in your respective initiatives
  • Lead contributor for Fido to help elaborate on one Commerce Digital Strategy and experience for all channels, and Rogers/Fido brands to make sure that efforts are leveraged across the company
  • Lead the development of digital sales tools for channels (internal and customer facing channels)
  • Other adhoc roles and responsibilities as required
  • Creative ability with practical application for online channels
151

Junior Digital Product Manager Resume Examples & Samples

  • Supporting editing phase through the tools (CMS and Mailing tool)
  • Developing SEO Strategy and Analytics reports
  • Collecting user requirements specification and testing activities
  • Contributing to product-specific communication and online marketing activities
  • Developing activities for marketing, analyzing website flows and improving user experience based on analytics data
  • Supporting daily website operations across various project, wich include wireframing and mockup creating and test of improvements (Multivariate testing, A/B Testing)
  • Demonstrable experience in a similar role
  • Foreign Languages and literature, marketing and communication, liberal arts, management or Economics degree
  • Fluent in both written and spoken English
  • Strong interest in Digital marketing and related issues
  • Knowledge of current UX trends and best practices
  • Use of CMS tools and familiarity with responsive website technology
  • Management of analytics tools (Comscore knowledge would be a plus) and SEO Expert
  • Strong design skills: use of photo editing software (i.e. Photoshop) and wirefraimg / prototyping experience
  • Basic knowledge of development languages (CSS, HTML5, JSON), with a specific focus on Responsive websites
  • Strong eye for detail and strives for high level of accuracy
152

Senior Digital Product Manager Resume Examples & Samples

  • Serve as subject matter expert for all TSI properties, experiences and feature/functionality
  • Identifies areas of opportunity to improve/enhance TSI digital experiences to drive greater customer satisfaction and sales throughput
  • Develop tactics that enhance customer experience leveraging customer feedback, online trends, benchmarking, marketing/brand activities, click/usage data and tech advancements
  • Author business requirements; partner with execution teams to deliver projects
  • Conduct Acceptance Testing (UAT)
  • Define and refine web strategy across all focus areas, looking for continuous improvement of the client experience, by challenging the utility, the usability, and the interpretability of the present content and functionalities
  • Develops techniques that efficiently track and monitor overall product/program performance for the purpose of creating business intelligence that will guide and enhance current and future digital initiatives
  • Continuously drives new opportunities that enrich digital connectedness to consumers and retailers for assigned digital products/properties
  • Works with user experience and technology partners/teams to envision products that are usable and can be socialized and concept tested with audience members
  • Develops and socializes product vision, strategy, roadmap and key initiatives with stakeholders and teams
  • Work with relevant partners to optimize, set up, and productively use site and web analysis tools (i.e. Google Analytics, Omniture, SEO and related data and tracking tags, etc.). Create and distribute reports on site and selling Key Performance Indicators to drive sales and site improvements
  • Strong project management skills: attention to detail; create and manage timelines, key deliverables, dependencies, quality and timely delivery. Adept at managing multiple projects at once
  • Experience with outside agencies required
  • Must be familiar with evolving trends in open source software and best practices
  • In-depth knowledge of web-based usability and the analysis of online behavior
  • Vision and passion for creating online experiences for customers while building brands and business
  • High integrity, and facilitates open, honest communication
  • Excellent business communication skills, both written and verbal
  • Personal traits desired: strong interpersonal skills, team oriented, energetic, organized, self-directed, tenaciously drives for success
  • BS/BA Degree in Marketing, Business, E-Commerce or other related field
  • Minimum of 7-9 years of hands-on web site and digital program management experience, with a strong preference for E-Commerce experience. Ideally experience in a lean-team, fast growth, entrepreneurial environment
153

Digital Product Manager Resume Examples & Samples

  • Develop and launch new digital products and enhance/scale existing products
  • Lead the development of product strategy and vision supported by internal and external analysis
  • Develop and maintain product roadmaps based on team strategy and vision
  • Working with your engineering team, you will determine the best technical implementation methods as well as reasonable execution schedule
  • Manage data-driven prioritization and trade-offs among all product concerns (e.g. customer experience, business & technical performance, operational support load, etc.)
154

Digital Product Manager Resume Examples & Samples

  • Contribute to the strategic development and execution of the digital banking product roadmap
  • Evangelize user-centric design, leveraging user feedback from various channels
  • Manage existing features and actively lead the research, definition and development of digital enhancements to advance the product roadmap
  • Continually drive digital products towards a meaningful balance between user needs, business objectives and technical feasibility
  • Provide direction on the development, testing, and refinement of UX prototypes in an agile environment
  • Facilitate & drive solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy
  • 3-5 years of Marketing, Strategy and/or Digital Experience
  • Excellent product and creative judgment
  • Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment
  • Organized, controlled, engaged, polished meeting management
  • Web analytics and testing
  • Content management
  • User experience
  • Experience with Consumer or Commercial lending required
155

Digital Product Manager Intranet & Collaboration Tools Resume Examples & Samples

  • A truly international working environment in a modern working location at our Global headquarters in The Hague
  • Create and own a collaboration tool strategy
  • Product management of several products including Sharepoint (knowledge sharing & Intranet) and collaboration tools (Confluence, Yammer, A-ha etc)
  • Trusted advisor in extranet design and development strategy
  • Own the entire feature/product lifecycle from strategic planning to tactical activities, sometimes in close collaboration with dedicated project managers
  • Drive the specification of requirements (user stories) and creation of concept definitions for current and future features by conducting research; communicating succinctly with stakeholders, users and customers and by analyzing user behavior
  • Apply evidence-based methodologies to drive continuous product improvement
  • Drive adoption of modern collaboration techniques (digital workplace) between both internal and external stakeholders. The position holder will be fluent in modern techniques such as enterprise social networking, document management with offline sync, instant messaging and desktop video conferencing
  • Effectively manage many different types of geographically dispersed stakeholders
  • Customer satisfaction as reported by our end users directly
  • Growth in adoption of product suite
  • Business value delivered from product suite
  • Adherence to a global strategy to ensure that our intranet and collaboration platforms are not a barrier to broader company initiatives
156

Digital Product Manager Resume Examples & Samples

  • Lead full life-cycle digital product development and management (from strategic definition, requirements gathering, through design, deployment, and enhancement)
  • Undergraduate degree or equivalent work experience
  • 3+ years leading product management or digital solution development in mobile or web applications
  • 3+ years in corporate business setting, including as a product manager, consultant, banker or analyst
  • Expertise in using both consumer qualitative insights and quantitative data to inform the digital development and enhancement process
  • BA / BS in Computer Science or a Business or equivalent practical experience
  • B2B2C digital product experience
  • Experience in healthcare, wellness, fitness or other consumer behavior change products
  • Experience is developing products in large complex organizations
  • Additional experience in one or more of the following areas: Mobile, User Experience, Technology Strategy, Information Architecture, Interaction Design
  • Experience developing prototypes and participating in innovation exercises
  • Ability to seamlessly alternate between dealing with highly technical teams and non-technical business teams
  • IOS and Android experience
157

Associate Digital Product Manager Resume Examples & Samples

  • Lead the definition, development, and deployment of new PBM Pharmacy mobile and overall digital capabilities that substantially enhance the consumer experience and address CVS Caremark’s strategic and financial objectives
  • Partner closely with key stakeholders across the business, clients and IT to define the product vision, strategy, and supporting metrics required to deliver and to ensure timely and accurate implementations that result in a best-in-class mobile and overall digital experience
  • Help define and provide input to build the PBM mobile and overall digital product roadmap and ensure consistency across mobile, desktop and messaging member experiences
  • Drive the scoping and definition process for new mobile web and app capabilities as well as other digital platform capabilities including business cases, product specifications and prototyping
  • Ensure the mobile experience is optimized for members to drive utilization and retention
  • Work closely with engineering, UX, pharmacy operations, legal, marketing, customer service, PR, and executive teams to bring new digital products to market, develop and grow business opportunities
  • Collaborate with technical, creative and business stakeholders to ensure timely and accurate product implementations
  • Leverage digital optimization team capabilities to drive improvements and partner with marketing team to devise and implement appropriate plans to achieve utilization and conversion targets
  • Create and maintain a detailed production support dashboard to ensure new and existing functionality is providing the best possible member experience
158

VP Digital Product Manager Resume Examples & Samples

  • Serve as an Agile product owner of both the ChasePay iOS and Android mobile applications
  • Work with development teams to create feature requirements, prioritize backlog , review progress, and understand impendiments
  • Recommend implementation roadmap to incrementally deliver new functionality to the customers in an Agile manner, while gradually building on the foundation to deliver more sophisticated capabilities through a customer centric approach and innovation
  • Assess technical implementation options in terms of cost vs customer and business value
  • Identify existing gaps, optimizations and future opportunities for the product and capabilities needed for effective operationalization of the product
  • Provide clear vision and scope documentation, use cases, workflows, wire-frames, design and product requirements, and other materials as needed to support technical design and development
  • Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met
  • Drive planning, execution and go to market strategies for new payment services
  • 8+ years of product owner or product manager experience as well as record of individual technical achievement
  • Strong experience with designing and delivering highly technical and complex large-scale products
  • Expertise in defining and building out product roadmap
  • BS or MS in Business Management, Computer Science or comparable field of study
159

Senior Digital Product Manager Resume Examples & Samples

  • Utilize industry research, competitive benchmarking, emerging trends, data/analytics, and voice of client insights to establish the digital product strategy/roadmap. Champion strategy to attain buy-in from stakeholders
  • Prioritize product enhancements/capabilities and business initiatives. Follow a cyclical process of idea generation, back-of-envelope opportunity sizing, financial benefit estimation, and business case development. Ensure investment is in alignment with the digital product strategy/roadmap and has the proper balance of tangible financial return and soft client experience benefits
  • Deliver new and enhanced digital capabilities to the marketplace. Lead product development activities throught the execution lifecycle, including: scope/requirements definition, design/development support, change management (communications and training), marketing, and support readiness
  • Establish metrics to track initiative benefits realization and key performance indicators (revenue, expense, adoption, efficiency, etc.)
  • Execute solid product management practices, particularly in the digital client experience space. Understand client behaviors, position and structure products, set prices, and deliver expertise to the marketplace in the form of thought leadership (whitepapers, speaking engagements, etc.)
  • Partner closely with cross-functional stakeholders to achieve Key Total Treasury goals including: product manager peers, product analysts, sales, technology, operations, contact center, marketing, legal, compliance, risk, and third party providers
  • Conduct R & D and innovation within the digital product line
  • Support Enterprise Commercial Payments Sales Staff with their client acquisition, cross-sell, and/or retention initiatives by providing product expertise, insights based on data analysis, training, and product marketing collateral
160

Associate Digital Product Manager Resume Examples & Samples

  • Professional experience in agile technology-related or user experience analytical role, including marketing, market research, digital strategy, support operations, and/or consulting
  • Proficient with analytical and presentation tools, including Excel and PowerPoint
  • Excellent written and verbal communication skills, with the ability to manage stakeholders with compassion, confidence and exceptional clarity with regards to the product strategy and overall mission for your customer
  • Understanding of the following terms and their context for development would be beneficial: XML, JSON, SQL, HTML, REST or SOAP and HTTP
  • A naturally creative thinker, with a range of interests, comfortable talking about colour values and pivot tables
  • Be willing to take risks and share fresh perspectives
  • A sense of urgency and enthusiasm in developing a best in class product
  • Both quantitative and qualitative insights
  • Maniacal attention to detail
  • Continuously strives for improvement and excellence
161

Senior Digital Product Manager Resume Examples & Samples

  • Be the product manager & owner for our new 4 Sight2.0 calibration manager software platform. Successfully oversee the development of this major NPI programme and its commercial launch. Ensure both deployment and technical evolution are a success and achieve their target sales. This includes owning pricing and margin for the product
  • Drive greater adoption of new digital technologies across the whole pressure product range including within our services business. This could involve implementing digital technologies within existing hardware products, creating new hardware products that are digitally enabled or creating new digital services and solutions
  • Act as a source of knowledge and advice on digital technologies for the pressure business globally
  • Understand what digital services and solutions our customers need and will require in the future
  • Drive a global digital strategy supporting the annual pressure business strategic growth plan (Growth Playbook) in conjunction with region P&L leaders, product pillar leaders, fulfilment organizations, marketing & engineering; aligning digital capabilities with market conditions to achieve product line growth & profitability objectives
  • Based in Leicester, UK with travel up to 20% of the time and international travel required
  • Partner with marketing & sales team to develop internal/external messaging around digitalisation of new products
  • Masters or Bachelor degree in Engineering or science based discipline or equivalent knowledge and experience. Experience in software especially welcome
  • An understanding and willingness to learn typical customer applications for the Druck range of test tools, portable calibrators, pressure controllers, pitot static testers and calibration software
  • Work to deadlines and respond effectively to demanding customer requests
  • An understanding of calibration and uncertainty budget calculation
  • Fluent English with good communication skills and able to present to a group
  • An understanding of product technical regulations and standards (TRS)
  • Ability to produce a technical proposal
  • Excellent knowledge of digital technologies and how digital can be leveraged in a product environment including software and hardware
  • Strong product management and product leadership
  • Strong commercial understanding
  • Demonstrated leadership & ability to influence in a cross-functional, matrix team environment
  • Strong oral and written communication skills, able to deliver executive level presentations
  • Proven analytical skill set & strategic mind-set
  • Proven success in a role requiring process & service management skills
  • Must be a self-starter, able to work independently with high level of accuracy
162

CIB Markets Execution Team Digital Product Manager VP Resume Examples & Samples

  • You are able to work effectively alongside a wide range of internal partners including business owners, technology, operations, legal & compliance, marketing & sales
  • You have experience in organizing, conducting and analyzing client needs. You bridge the technical and business worlds, ensuring we are building the right products with a combination of market/user/competitor research and metrics
  • We follow a user-centric design-led approach to create impactful and commercial products and you should expect to advocate these Product Management principals with all types of audiences
  • You should have experience in Product Management discipline doing business analysis, market/user research, ROI evaluations, project management, business and project plans
  • You question current processes and are curious, ask a lot of questions and propose solutions on how to improve the current situation. You push the status quo and are able to strategize, plan and execute on your visions
  • You have a commercial mindset with excellent communication skills
  • You are preferably a Markets/Financial products expert, or have a good foundation in finance with the curiosity to quickly pick up subject matter expertise
163

Digital Product Manager Resume Examples & Samples

  • Translate the roadmap into detailed requirements and work with user experience/design, engineering and QA to ensure they are implemented correctly
  • Collaborate with internal partners and communicating within the cross-functional team and on behalf of the team to stakeholders and executives
  • Analyse the competition and keep abreast of new technologies to ensure that our digital experience is constantly being critiqued and improved on
  • Able to multi-task various projects and tasks at one time
  • Able to meet deadlines and work under pressure
  • Demonstrable experience of gathering and analysing business requirements, customer feedback, as well as product usage information
  • Ability to clearly prioritise and make decisions on requirements and deliverables in a rapidly changing environment
  • Agile delivery and business planning methodologies
  • Working with and managing stakeholders from all levels across the organization
  • Experience working in a digital team in the Retail or Media industry
164

Digital Product Manager Resume Examples & Samples

  • Think strategically to translate a vision of consumer experience to digital processes and requirements
  • Support short and long term operational/strategic business activities through analysis
  • Develop and implement effective/strategic business solutions through research and analysis of data and business processes
  • Create End User Stories and Business Requirements
  • Triage web and mobile production issues
  • Partner with OptumRx User Experience, IT and Operations Teams as well as multiple teams across the broader Optum and UHG organizations
  • Present product demonstrations to key stakeholders and clients
  • Create stakeholder and client presentations
  • 2+ years of experience working directly with consumer facing digital products, including websites and mobile applications
  • 2+ years of work experience presenting to internal partners and / or external clients
  • 5+ years of experience gathering and documenting user stories or business requirements
  • 2+ years of experience with process evaluation and improvement
  • Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data
  • Knowledge of Content Management Systems
  • 3+ years of experience in financial analysis
165

Digital Product Manager Resume Examples & Samples

  • Perform detailed competitive analysis and stay on top of changes with both
  • Develop business requirements for online and mobile platforms and ensure
  • 5-8 years of digital product management experience, preferably in the financial
166

Gcg-digital Product Manager Resume Examples & Samples

  • Identify key business priorities and customer pain points to create a digital product road-map
  • Manage product definition, design, build, deploy, and tracking cycles in partnership with the relevant stakeholders across Business, Design, IT, Marketing/Sales
  • Own the associated KPIs
167

Digital Product Manager Resume Examples & Samples

  • Determine, report and analyze key performance indicators to track the impacts of the self-serve initiatives across all channels
  • Identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition)
  • Practices digital thought leadership, Agile methodology, and change management processes
  • Conceptualize, develop and define product/project business requirements
  • Intake & manage requests for BAU changes from various cross-functional teams
  • Minimum 7+ years of online and wireless channel experience within the telecom industry
  • Holds self-accountable for achieving established performance objectives
  • Experience in the implementation of web capabilities
  • Beginner /intermediate knowledge using Omniture (Adobe Suite) is required
168

Digital Product Manager Resume Examples & Samples

  • Determine, Report and Analyze Key Performance Indicators to track the impacts of the self-serve initiatives across all channels
  • 7+ years of relevant digital experience in a fast paced environment (Telco experience is an asset)
  • Own & prioritize strategic roadmap for digital billing & payments
  • Intermediate knowledge using Jira/Confluence is highly recommended
169

VP Digital Product Manager Resume Examples & Samples

  • 5 - 10 years of related experience is required
  • Bachelor's degree or equivalent experience is required
  • Experience with Agile methodology
  • Working knowledge of online content management tools - preferably Adobe Experience Manager
  • Excellent verbal and written communications skills with all levels, and types of groups
  • Good understanding of inter-organizational dynamics
  • Relies on experience and judgment to plan and accomplish goals
  • Usability, information architecture or content and design experience is required
  • Strong people skills to manage our internal customers’ requests
  • Experience with the Internet and/or Internet-related development and design
  • A minimum of five years project management experience preferred
  • Excellent multitasking ability to coordinate multiple projects, facilitates meetings across business lines and vendors, and meets both scheduled and unscheduled deadlines
  • Strong analytical, problem solving, decision-making and leadership skills are essential
  • Works under minimum direction and uses independent judgment in decision-making
  • Must possess excellent computer skills, including working knowledge of project management tools, website content tools, and flowcharting
  • Strong knowledge of HTML and JavaScript skills are required
  • Presentation/facilitation skills desirable
  • Must work well in a geographically dispersed team environment
170

Digital Product Manager, Senior Resume Examples & Samples

  • Develops detailed business requirements, feature definitions and implementation plans for Digital/Native Solution’s capabilities. This may include gathering information needed to build the business case as necessary from cross-functional teams across the organization
  • Consults with business partners to understand current and future business needs requiring multi-platform solutions
  • Collaborates with the team to manage a product roadmap and assists with prioritizing the product backlog and release management
  • Continuously leverages data-driven problem solving skills to understand and report on key performance indicators. Generates meaningful insights to inform experience improvements
  • Serves as the subject matter expert for Digital/Native Solutions and to provide support in solving business problems and/or escalated production support issues
  • Collaborates with marketing and other stakeholders to determine effective strategies for achieving digital/native goals. Collaborates with vendor/data provider/partner as it relates to assigned capabilities applicable
  • Participates in new product/concept development sessions
  • Performs functional capability demos and presentations for internal and external clients
  • Minimum of 5 years as a Product Manager with proven success in solving business problems, developing new products, capabilities, or concepts, and defining forward-looking capability development plans
  • Experience in consumer digital/native communication methodologies and responsible for best practices
  • Minimum of 2 years or related business experience in go to market/product launch activities including working with clients and sales teams
  • Proven ability to coordinate several projects simultaneously
  • Excellent verbal and written communication skills. Must be able to effectively communicate to both technical and non-technical personnel at various levels in the organization
  • Ability to work in a fast-paced environment and adapt to change
  • Proven ability to support initiatives across functional areas
  • Fast learner with a proven ability to work independently, meets deadlines, and prioritizes workload
  • Ability to seek out an answer or solution when one may not be readily apparent
  • Understanding of product management and life cycle marketing from concept to launch to decline and migration/sunset strategies
  • Alliance Data offers a competitive salary and a comprehensive selection of benefit options including 401(k)
  • Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with all applicable laws
  • Alliance Data is an Equal Employment Opportunity employer
  • Alliance Data participates in E-Verify
171

Arity Digital Product Manager Resume Examples & Samples

  • Create, drive and execute product strategy for one or more Sensor products in the Arity Platform product portfolio
  • Use metrics to measure the success of your efforts and to inform overall product strategy
  • Engage in hypothesis generation and discovery/test & learn activities to learn more about your customers, validate assumptions, and determine product investments
  • Manage a product backlog, create effective user stories and provide timely stakeholder updates on development iterations
  • Ensure the successful execution of agile rituals to support highly iterative development and learning loops
  • Contribute to our learning culture by coaching and/or mentoring members of the cross-functional organization
  • Partner with Product Marketing Managers to develop and execute internal and external communications related to your product and/or portfolio
  • 5-10 years relevant new product or technology development experience working in a fast-paced environment
  • Entrepreneurial with experience shipping modern software, preferably in a SaaS, IoT, Advertising or Mobility company/market
  • Experience writing/coding software, particularly mobile (iOS and Android) and/or IoT a plus (this may help with customer empathy as one of your key personas will be software development engineers)
  • Ability to be self-directed and to proactively anticipate problems & to address with innovative solutions
  • Understanding of and experience working in a KPI-driven environment using Agile/lean development methods
  • Undergraduate or Masters degree in computer science, engineering or business, with related work experience developing modern software platforms
172

Digital Product Manager Resume Examples & Samples

  • Sets and manages vision and roadmap for the Business Services Self Service experience
  • Works closely with engineering and experience design to ensure feature launches
  • Attends daily stand ups with working groups
  • Works in an agile framework, writes user stories, drives grooming sessions and prioritizes backlog
  • Collaborates with cross-functional teams to launch new services, features and enhancements on time and within budget, with a lens for stellar and innovative customer experiences
  • Directs the product planning and scheduling process according to sales volume, inventory requirements and materials availability
173

Associate Digital Product Manager Resume Examples & Samples

  • Help define and provide input to build the PBMdigital product roadmap and ensure consistency across mobile, desktop andmessaging member experiences
  • Drive the scoping and definition process for newmobile web and app capabilities as well as other digital platform capabilities
  • Work closely with engineering, UX, pharmacyoperations, legal, marketing, customer service, PR, and executive teams tobring new digital products to market, develop and grow business opportunities
  • Demonstrate digital optimization teamcapabilities to drive improvements and partner with marketing team to deviseand implement appropriate plans to achieve utilization and conversion targets
  • Create and maintain a detailed productionsupport dashboard to ensure new and existing functionality
174

Digital Product Manager Resume Examples & Samples

  • Plans, organizes and coordinates the design and delivery of Digital Products
  • Conduct research and analysis to identify latest trends in digital technology; assess implications to Liberty Mutual and identify action plan
  • Create Product vision, strategy and business cases to build digital offerings that improve user experience and accomplish business objectives
  • Lead and collaborate with business and IT partners to develop the capability
  • Monitor and manage product performance through effective metrics and analysis while making recommendations
  • Provide status updates and communicate key messages to senior management and stakeholders
  • Effectively utilize our VoC and customer-centric philosophy on designing and optimizing products
  • Bachelor's degree or equivalent training required with an MBA preferred
  • 7+ years of relevant and progressively more responsible experience within a digital product driven organization
  • Insurance experience is not required in this role
  • Ability to work in a fast-paced environment and work on multiple priorities required
  • Strong detail orientation
  • Experience delivering customer centric strategies
175

Digital Product Manager Resume Examples & Samples

  • Digital experience
  • Strong communication and relationship building
  • Experience with Agile Methodology
176

Senior Digital Product Manager Resume Examples & Samples

  • Gather and prioritize business requirements from external (clients) and internal (GE product companies) and translate into development/testing/documentation/deployment requirements
  • Set and execute the strategic direction and roadmap for the product in order to meet defined business goals
  • Continuously monitor competitive landscape and identify opportunities to develop, partner with or acquire companies/technologies that will accelerate GE’s market share
  • Develop business cases to justify planned developments for presentation to management
  • Work with Development to define/refine product requirements required to exceed customer expectations and outpace the competition in the workflows that matter to clients under current and future industry conditions
  • Work with Marketing to refine external and internal messaging around the product accentuating its strengths in the market relative to competition and refine pricing model as the product and associated service offering evolves
  • Work with Commercial Operations (Sales) to refine the written RFI/RFP/proposal process assuring accuracy of proposals prior to submitting to customers
  • Work with Sales to match competitive strength to client profiles to grow revenues of software
  • Technical presentations with an emphasis on value to clients and develop/deliver industry white papers and conference presentations
  • Lead post-mortem reviews on releases and deployments to ensure continuous improvement in product and service quality
  • Track and provide report out on specific business metrics established by management
  • Present high-risk projects to Management for discussion and approval prior to quotation especially where specific development will be required
  • Bachelor’s degree from an accredited university or college in Engineering
  • Minimum 5 years in the upstream O&G industry
  • Ability to interact at all levels of the organization and with other GE businesses
  • Focused on growth with a strong track record and ability to distinguish between “nice-to-haves” from improvements that will drive growth and customer satisfaction
  • Ability to define value specifically for different technology stakeholders (engineering, operations, management, IT)
  • Experience in Process Engineering and Optimization, Reliability Management, Integrity and Compliance is preferred
  • Knowledge of SCADA, control systems and telecoms also desired
  • Positive and inquisitive
177

VP Digital Product Manager Resume Examples & Samples

  • Lead large, complex, and highly-visible initiatives that have significant financial, reputational or regulatory risk
  • Requires deep and broad subject matter expertise (and the willingness to learn / dive into new content areas)
  • Provide primary management, leadership, influence and oversight to ensure alignment to strategic roadmap objectives – while building a collaborative environment with business leads, IT, and other partners
  • Assist business units by acting as the digital thought leader for strategic roadmap activities: turning strategic plans into programs, identifying project framework, defining resource needs, and navigating demand / resourcing processes
  • Direct cross-organizational teams through product lifecycle from ideation thru delivery, including executive approval, program / process management, and quality and timely completion of efforts
  • Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution
  • Identify program-level dependencies, resourcing gaps, key issues and present recommendations for resolution
  • Demonstrate superior judgment to mitigate risk, and fosters an environment where risk/control issues are escalated and trends are anticipated and identified
  • Build a cohesive team through strong communication, team involvement, and strong leadership
  • Communicate effectively with Senior leaders to enable collaboration, decision-making, and transparency
  • 8+ years in product management, digital transformation, or related experience
  • Prior experience in financial services industry preferred; Consumer Banking a plus
  • Experience managing new product launches / transformation efforts
  • Experience managing complex business demand processes, technical programs, and third parties
  • Strong executive presence; comfortable interacting with and presenting to all levels of management
  • Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
  • Strong influencing and partnership / collaboration skills to drive cross-functional teams
  • Ability to productively work in a matrix management organization
  • Bachelor’s degree required with strong academic credentials
  • Positive, team-oriented attitude and inspiring leadership skills a must
  • Comfortable with leading change management
  • Travel requirement: approximately 25%
178

Digital Product Manager Resume Examples & Samples

  • Responsible for day to day management of the Chase Digital Products Products and Services that impact Business Banking customers
  • Strategic product development and developing integrated experience for business specific services within the Digital platform
  • Roadmap planning and pipeline management of features and functionalities and their prioritization based on customer impact
  • Understanding the competitive landscape, innovation and new technologies in the marketplace and leverage them for strategic initiatives
  • 8+ years of product management experience with diverse project and product management roles
  • 4+ years of hands-on technology implementation experience in high tech, fintech or financial services industry
  • 2+ years of retail, business banking or merchant services experience
  • 2+ years of experience with Digital and Mobile products and services
  • 2+ years of experience with financial services products specifically merchant services/payments
  • Ability to understand the needs and pain points of Business Banking customers and the banking teams that support these customers
  • Startup experience is a plus
  • Design thinking and ability to build and design an integrated customer experience across products
  • Keep up with industry trends, technology & fintech innovation, competitive landscape of digital services
  • Ability to build and work together with cross-functional teams, sell ideas, and deliver results against deadlines
  • Analytical abilities to identify and solve complex problems and able to develop solutions and communicate to the organization in an actionable manner
  • Ability to analyze product operational, marketing, and financial data and develop programs that enhance profitability
  • Ability to clearly communicate at all levels of the organization, including executive management
  • Humility and the ability to lead by example
  • MBA or comparable Graduate Degree preferred
  • Undergraduate degree with technical or business-related courseworks
179

Digital Product Manager Resume Examples & Samples

  • Demonstrates basic knowledge of digital products and emerging technology platforms, applications and standards
  • Developing knowledge of data analysis and research techniques
  • Basic knowledge of Project Management/agile scrum process and agile product owner role
180

Digital Product Manager Resume Examples & Samples

  • Define requirements for how a prospective customer registers and signs up online, becoming a paying subscriber
  • Work with cross-functional teams to identify business problems, and construct high-level product epics, features and user stories features
  • Work with analytics and UX teams to aggressively test and optimize improve site conversion funnels
  • Define new site functionality that leverages and integrates data and applications such as marketing automation, CRM, analytics and tracking systems
  • Utilize a portfolio of customer insight tools including survey tools, usability tools, analytic platforms, testing tools
  • Own development of success metrics (conversion, revenue) to assess enhancements and track and communicate progress accordingly. Proactively make recommendations based on where the initiatives are meeting, exceeding, or missing key performance indicators (KPIs)
  • Proactively manage and prioritize a backlog according to business value, complexity, and expectations
  • Other special projects, as assigned
  • College degree and/or equivalent combination of education and experience preferred equivalent
  • 3-5+ years of product management work experience
  • Experience with digital optimization and testing, preferably on purchase funnels, improving conversion rates and reducing friction through complex flows and landing pages
  • Experience defining requirements for complex login, registration and purchase flows across mobile and desktop devices, ideally for a paid subscription model or related ecommerce business
  • Agile product development background with knowledge of Waterfall or other project management methodologies
  • Digital product management experience with accountability for financial, customer, and other commonly understood industry benchmarks for success
  • Mobile app optimization and understanding of mobile payment capabilities and limitations a plus
  • Active listening, superior written and oral communication skills
  • Outstanding multi-tasking ability and project management skills
  • Ability to absorb complex, ambiguous requirements to rapidly organize them into structured requirements and user stories prioritized based on data and impact
  • Varied usability, qualitative and quantitative testing experience with knowledge of survey platforms, A/B and multivariate testing tools, Adobe Analytics, Google Analytics or similar analytics platform
181

Executive Director Digital Product Manager Resume Examples & Samples

  • This role requires someone who can think strategically; translate strategic objectives into tactical plans; and be comfortable understanding and managing the details
  • Lead integration of all efforts for implementation of Digital’s Accounts and Planning agenda
  • Be well-versed in all deliverables on the product roadmap and the requirements to drive them
  • Be able to lead a team of experience professionals who have a diverse set of responsibilities and a variety of areas of focus
  • Be able to work closely with cross-functional stakeholders to define a long-term product roadmap, identify new features, and ensure that delivery of the product is timely, of the highest quality and in line with cost targets
  • Be able to communicate at a detailed and at an executive level on both strategic and tactical items
  • Recommend ways to deliver origination products and services with impact is a must-have for this candidate
  • 12+ years of product management or related experience
  • Strong leadership, communication, and prioritization skills
  • Strong presentation skills and ease with effective communication with all levels of management and partners from a variety of business functions
  • Collaborative, with flexibility to work with different teams in Digital and across firm
  • Experience with Agile implementation
182

Digital Product Manager Resume Examples & Samples

  • Serve as a digital product lead for BLACK+DECKER (B+D) brand, including day-to-day operation, management, and optimization across BU and cross-functional support teams
  • Manage large scale connected (IoT) product projects from initiation to execution, including gathering stakeholder requirements and feedback and ensuring on-time, on-budget delivery
  • Coordinate with BU Marketing teams to gather requirements, prioritize and translation into Epics and User Stories
  • Collaborate with BU Product Managers, Digital Product Managers, Engineering Program Managers and Mechanical/Electrical/Software Engineering teams on coordinating the physical and digital elements of the connected product(s)
  • Ensure digital considerations are represented throughout the BU’s development milestone process
  • Monitor, analyze and leverage data analytics to increase product sales and maximize user experience
  • Assist in the creation of KPIs, as well as track the performance of apps against those KPIs
  • Instill strong leadership and build a culture of digital creativity and customer-focus in the Digital Experience team and beyond
  • Educate cross-functional team members and business leadership on new digital technologies and strategies
183

Digital Product Manager Resume Examples & Samples

  • Partner with the Spectrum Networks editorial/content team to support and build digital initiatives that inform, educate and entertain visitors coupled with a monetization strategy providing advertisers a unique opportunity to reach a valuable audience
  • Plan, design and execute ad solutions (e.g. native, pre-roll, high impact banners, etc.) that generate premium revenue, while being hyper-cognizant of impacts on user experience
  • Document detailed product requirements in accordance with managing the short-term & long-term roadmap inclusive of site improvements and additional revenue related capabilities
  • Lead ongoing communications, meetings, and status reports to build rapport, transparency, and maintain pursuant healthy relationships among key stakeholders
  • Collaborate with the Spectrum Reach product marketing team to define key value proposition, maintain relevant sales collateral and other product release activities for ad sales enablement
  • Manage release schedule for areas of product responsibility to deliver committed scope, on schedule and with the highest possible degree of quality
  • An expert in one/more: multi-platform (web/mobile/etc.), video/ad products, analytics, Native, Sponsorships, and Data revenue streams
  • Understanding of and experience with TV, digital campaigns, 2nd screens and KPIs
  • Proven knowledge of digital media ecosystem with experience in audience data selling
  • Open and highly collaborative mentality with strong interpersonal skills and able to work with senior management and strive in fast-paced environments
  • Bachelor’s degree in Engineering, Computer Science or Marketing or related field
  • Excellent verbal and written business communication skills and proficiency in analytical thinking and problem solving
184

Digital Product Manager Resume Examples & Samples

  • Gather and prioritize inputs from market analysis, sales demands, and team ideas to ensure that the roadmap matches the market requirements and we are competitive and building the right things at the right time
  • Write detailed business, functional requirements and specifications and work closely with the development team to design and build the correct solutions- carry out functional testing of developed solutions
  • Create product documentation and marketing collateral for sales, prospects and customers
  • Participate in the sales calls (if needed) by demonstrating product features and presenting the product roadmap
  • Provide professional expertise and product knowledge to internal groups (Sales, Professional Services, Training and Documentation), customers and partners
185

Senior Digital Product Manager Markets Execution CIB VP Resume Examples & Samples

  • You have a view on what it takes to build a scalable digital platform, shared components and services (personalization, search, alerts etc.) that can serve multiple distribution channels (mobile, web, desktop, api)
  • We follow a user-centric design-led approach to create impactful and commercial products and you should expect to advocate these Product Management principles with all types of audiences
  • You are highly motivated and eager to roll up your sleeves and build things. In the end, what matters to us is that when something needs to get done, people usually come to you
186

Digital Product Manager Resume Examples & Samples

  • Managing the entire Digital product life cycle from strategic planning to tactical activities making use of the Pragmatic Marketing Framework
  • Specifying market requirements for current and future products by conducting market research in conjunction with Product Marketing and the Business Analysts; this will be supported by visits to customers, trade shows, customer events
  • Mindful prioritization of engineering efforts to balances needs of existing customers with our desire to enter into new markets and market segments
  • Developing and implementing the go-to-market and release plans, working with all ParTech teams to execute
  • Collaborating with all Point of Sale Software and Hardware product managers within ParTech to build unified hospitality solutions
  • Approval of all user story acceptance criteria and feature performance and appearance during the demo phase of delivery
  • Consideration and negotiation of partner relationships for our Digital product
187

AVP Digital Product Manager Resume Examples & Samples

  • 5 years experience in Credit Card Business or Consumer Finance
  • Developed and managed product/customer experience roadmap for digital/marketing/finance organization
  • Managed tech teams to deliver on a product/capability roadmap
  • Marketing or Finance Industry experience
188

Digital Product Manager Resume Examples & Samples

  • Liaison between business & technology teams. Ability to have conversations with stakeholders and understand the spoken requirements and then ask the right questions to glean previously unknown, unspoken requirements -- be proactive in requirement gathering and connect the dots with other ongoing projects to form the product vision & strategy
  • Serve as a Product Owner for two scrum teams. This includes translating technical and business requirements into user stories for the dev teams to implement, prioritization of user stories for current and future sprints, work closely with Devs & QA during the development cycle to ensure your products are developed, tested appropriately, and ultimately ready for deployment, evangelize the work of the team, and assist with any impediment resolution
  • Collaborate with leadership, technical architects, product owners, and development teams to create product roadmap
  • Facilitate awareness among the other development teams off the purpose of your teams and your product roadmaps
  • Facilitate the team in defining proposals for addressing department needs and big data needs
  • Solicit feedback from stakeholders to ensure that solutions are valuable and appropriately scoped
  • Inspire and motivate the team to deliver innovative solutions with an appropriate sense of urgency
  • When applicable, work with and manage vendors that support or will support your products, including: defining any deliverables from a contract perspective, driving vendor timelines that coincide with any project goals, and ongoing management of the relationship
  • Act as an ambassador for the products internally and externally, and as the primary contact for queries related to the products
  • Be willing and able to work on projects of all sizes and importance
  • 5-7 years of digital product experience, strongly preferred
  • Minimum BA/BS degree
  • Experience working in an Agile/Scrum environment
  • Working knowledge of programming best practices, software development lifecycle, and web, windows service, data transport, and data storage technologies (for BEAST)
  • Data Analytics experience. Data Storyteller experience, strongly preferred
  • Experience understanding and communicating highly technical requirements to technical and non-technical audiences
  • Experience working in the financial services industry, specifically brokerage, is a plus
  • Exceptional project management skills, with proven experience delivering large projects involving complex technical requirements
  • Comfortable working under pressure in a fast-paced, cross-functional environment
  • Strong focus on relationship building, with the ability to manage up and down as needed, driving change and consensus across the organization
  • Excellent verbal and written communication skills, with the ability to present to senior leadership & business partners and process feedback constructively
  • Collaborative team player and desire to have fun is essential
189

Digital Product Manager Resume Examples & Samples

  • Develop marketing campaign plans to achieve the sales goals for the Forte Ecosystem
  • Collaborate with Brand Managers to execute end-to-end multichannel marketing campaigns and webinars to generate high quality leads, to drive sales opportunities and ultimately revenue
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Execute against approved campaigns, produce reporting about those campaigns, and execute enhancements based on analytics
  • Leveraging our analytics across platforms to make strategic recommendations for the marketing team
  • Collaborate with the Web Developer and Designer to optimize our websites
  • Collaborate with content marketing and creative services to craft compelling messaging and build effective campaigns which increase awareness, generate leads and drive conversion
  • Collaborate with marketing team to develop and implement new ideas and campaigns
  • Digital Media Planning: Partner with Media Planning agency to ensure Brand teams have the strongest possible digital media mix across all channels. Identify opportunities to drive efficiencies in marketing spend and new opportunities to accelerate brand growth
  • Digital Measurement: working with outside agencies, internal research/data “owners” and others in order to guide the development of custom reporting and analysis dashboards to optimize campaigns
  • Develop Organizational Digital Marketing Capabilities: Identify opportunities for strengthening Abbott’s digital marketing capabilities and collaborate with Agency Partners and industry experts execute training programs that inspire greater digital marketing programs
  • Bachelor’s Degree required, MBA or other related graduate-level degree is preferred
  • 3+ years of multichannel marketing experience, including online promotion (SEO/SEM/display), lead generation, web, mobile, social, relationship marketing, call center, non-personal promotion and field promotion channels. Multimedia /multichannel agency and vendor management experience
  • Experience in pharmaceutical healthcare professional marketing
  • Evidence of strong analytical skills, project planning and organizational skills required
  • Multitask oriented
190

Digital Product Manager Resume Examples & Samples

  • Product support/escalation and resolution
  • Product roadmap and release schedule
  • KPI analysis
  • Wireframing/Prototyping
  • Technology evaluation
191

Petrochemical Digital Product Manager Resume Examples & Samples

  • Identify external parties, like EPC, process owners, system integrators that will contribute to complete the product
  • Ensure development of products is managed on time, on budget and in line with customer needs
  • Oversee execution of the apps and analytics functional strategy, integration and deployment of end user features in conjunction with engineering teams and non-functional requirements
  • Work with multiple stakeholders (internal & external) to define the overall scope of their work and define the Quality metrics needed to monitor the performance of the ongoing work
  • Very strong experience in equipment and/or plant engineering roles
  • Analytics development experience
  • Basic understanding of Agile development techniques
192

Midstream Digital Product Manager Resume Examples & Samples

  • Lead definition and evolve apps and analytics specification to support the long-term product vision
  • Drive organic vs inorganic strategy on product development
  • Managed new and existing partners to define collaboration model and have discussion on IP sharing, commercial models
  • Support the commercial team to sell the product and responsible to catch loopbacks form the customer success/commercial team to readjust product specs
193

Digital Product Manager Resume Examples & Samples

  • Be a lead contributor for Fido to help elaborate on one Commerce Digital Strategy and experience for all channels, and Rogers/Fido brands to ensure that efforts are leveraged across the company
  • Provide thought leadership and digital strategic direction in e-commerce for the business focusing on the Fido brand
  • Lead development of digital commerce product roadmaps, backlogs, and execution plans based on business objectives, insights, stats, facts and grounded through the consumer lens
  • Manage day-to-day operations of your Fido digital products
  • Develop and oversee online marketing programs that support new launches for Brand Programs, Product & Service Launches, and campaign management
  • Be accountable for tracking digital revenue targets and the performance of your digital products and online commerce transactions. Work with the performance measurement team to implement and oversee analytics and KPI's for your respective initiatives
  • Partner with your digital channels team members to create synergies across all LOB's, Self-Serve and Support, Mobile, and Unified Touch Experiences for Rogers/Fido brands
  • Minimum 5-7 years of relevant online/digital experience in a similar role, such as Product Owner or Product Manager
  • Strong self-management, self-pacing, and organizational skills
  • Strong communication (written and oral) skills and negotiation skills, in both English and French
  • Experience working in an Agile environment is a strong asset
194

Iconnect Digital Product Manager Resume Examples & Samples

  • Experience in managing/supporting an employee intranet and a firm grasp of digital disruption and innovative product development
  • Must have some mobile or tablet app experience and have a keen understanding of the commonalities and differences between web and mobile products
  • Strong working knowledge of digital/web analytics in one or more web analytics tools (e.g. Adobe Insights, Site Catalyst, Google Analytics, etc.)
  • Strong understanding of website tagging methodology
  • Experience developing personalized experiences on websites (i.e. Segment creation)
  • Understanding of current and emerging IT products, services, processes and methodologies
  • Understanding of Mobile development, responsive frameworks and associated testing methodologies/tools
  • Candidate should be a Change Leader and be comfortable bringing new ideas to the team that align with The Hartford’s strategic growth and vision
  • Proven analytical and writing skills to produce systems development requirements
  • Ability to apply the appropriate knowledge and techniques necessary to draw out requirements completely and accurately from stakeholders
  • Expert communication is essential, must be able to listen and understand the question and develop and deliver clear insights to various roles from developers to other stakeholders
  • Develop communication content, both specific and broad, for system changes being implemented in production
  • Ability to effectively interact with all levels of the organization (e.g. entry level end-user through to Senior Management) and demonstrate strong leadership skills
  • Acts as liaison between the business and IT
  • Possesses functional knowledge and skills reflective of a competent practitioner with the ability to deliver on work of high technical complexity
  • Effectively handle work load by managing priorities and communicating to all necessary points of contact on a regular basis
  • Understands sound project management methodology
  • Self-motivated and results-oriented with the ability to work in a team environment and independently
  • Experience with developing estimates and prioritizing deliverables
  • Excellent organizational and time management skills with the ability to adjust to changing priorities in a fast-paced environment
  • Bachelor degree in Marketing, Computer Science or a related discipline and at least three or more years of diverse work experience, or an equivalent combination of education and work experience as a Marketing/Business Analyst or Project Manager
  • 3+ years digital marketing, web, or software industry experience
  • Knowledge of Web/Software development experience a major plus
  • Web analytics and/or SEO experience preferred
  • Tiered application knowledge a major plus
195

Digital, Product Manager Resume Examples & Samples

  • Manage a small team of product manager-business analysts
  • Assess existing product offering and competitive landscape to develop the
  • Direct management experience
  • Well-formed financial services and wealth management industry perspective,
  • Strong aptitude for collaborating with others to generate new, innovative ideas
196

Digital Product Manager Resume Examples & Samples

  • Create a core set of performance KPI’s to measure the commercial and operational performance of LIFT
  • Create a cohesive product strategy that delivers against KPI’s
  • Create a clear reporting framework that communicates effectively at every level of the organization
  • Create product and feature roadmaps that support the accurate forecasting of future project needs & ROI
  • Co-ordinate the definition, development, test and launch of new LIFT projects across multiple territories
  • Support the requirements gathering, design, implementation and testing streams
  • Support and maintain existing projects, as and when required
  • Lead collaboration efforts between multiple stakeholders across multiple territories
  • Lead negotiation efforts robustly, but with diplomacy
  • Act as product ambassador for LIFT both internally and externally
  • Support product marketing efforts
197

Digital Product Manager Resume Examples & Samples

  • Lead the strategic and operational development of Digital Support tools
  • Manage the development and strategic roadmap for the Smartcam product, Verizon’s video engagement tool
  • Lead the strategy and execution of integrating Digital Support content and tools into other customer touchpoints
  • Work with the Internal Search team to integrate Support content and tools into a streamlined search experience
  • Identify and drive new ways Support content and tools can be leveraged within existing and future customer engagements
  • Manage a partnership with multiple IT teams in product development and optimization
  • Lead awareness campaigns educating Verizon stakeholders on Digital Support initiatives
  • Presenting daily/weekly/monthly metrics to teams and executives
  • Minimum 6 - 8 years’ experience with digital/mobile strategy development
  • Minimum 6 - 8 years’ experience with digital metrics
  • Ability to forge strong relationships with both IT (web, ops, development, etc.) and business (PLM, Marketing, Metrics, Legal, Testing, etc.) teams
  • Demonstrated collaborative and consensus building strengths
  • Outstanding analytical skills and problem solving skills
  • Demonstrated team player and leader who can effectively handle multiple priorities simultaneously
  • Strong communication (verbal/written) skills, with an ability to manage internal and external relationships up to senior levels of management
  • Expert in storytelling and presenting
198

Digital Product Manager Resume Examples & Samples

  • Responsible for creating and implementing authentication solutions that maximize customer experience, while managing risk, cost and fraud loss to the organization
  • Create business requirement documents (BRDs) from beginning to end, while conducting reviews and approvals on functionality with various teams across the enterprise
  • Conduct continuous competitive and market assessments to identify new trends, threats and countermeasures
  • Coordinate with multiple vendors and technology teams who are accountable for providing authentication solutions
  • Work with internal teams through the full technology project lifecycles to deliver new or updated functionality to consumers
  • Ensuring all regulatory and legal requirements are met while creating and maintaining a positive and productive workplace
  • Translating roadmap into executable tasks for delivery. Work with internal and external delivery partners to ensure prioritization of enhancements
  • Create digital opportunities for Ally to differentiate vs. the competition
  • Understanding voice of the customers and creating countermeasures to address customer feedback
  • Work closely with sustain and vendors to drive production ticket priority and closure as well as increased monitoring and issue detection capabilities
  • Bachelor's degree with at least 5-7 years of experience in the financial services industry. Experience in Deposit Products, digital or an online banking environment desired
  • Candidate must be experienced managing the delivery of consumer financial services through online channels
  • Candidate must have extensive experience in working with technology teams and user experience teams in creating and delivering online services
  • Effective communication across all levels of the organization and a spirit of building strong business and team relationships is essential
  • Well-organized and thorough approach; able to structure, analyze, and answer major business questions, balancing multiple requests and competing priorities
  • Candidate must be highly adaptable and experienced working in a dynamic work environment
199

Freelance Mobile Digital Product Manager Resume Examples & Samples

  • Drive discovery phase, flushing out marketing ideation into full
  • Ensure creative marketing concepts are optimized for the
  • Identify, brief and manage all creative assets needs with
  • Must have 5 years of digital product management and
200

Digital Product Manager Resume Examples & Samples

  • Develop, manage, and prioritize a product roadmap based on client feedback, industry and competitive analysis, market research, and other external market forces for corporate banking enablement platforms including APIs and file transfer
  • Analyze Treasury Management products and client needs in order to review and identify opportunities to build APIs as part of existing and new products and services
  • Translate business needs from cross-functional teams into API interface and functional requirements
  • Stay abreast of emerging API trends and determine new API-driven business opportunities and models that align with the Treasury Management product vision and revenue goals
  • Educate business and technical leaders, developers, and product managers on API practices and opportunities
  • Ensure the proper file transfer protocols, including the appropriate security and encryption options, are available to PNC clients and trading partners to facilitate file transfer for products and services
  • Partner with Technology and Operations to deliver industry-leading service levels for data transmission product implementations and ongoing support
  • Define, monitor, and analyze product performance metrics and identify opportunities to improve all facets of the client experience – from client onboarding to servicing
  • Manage escalated client issues, and perform client impact assessments and client/service partner communications for production issues
  • Create and manage product collateral and provide Sales support for APIs and file transfer
201

Digital Product Manager Resume Examples & Samples

  • Stay abreast of emerging corporate digital banking trends and determine new digital business opportunities and models that align with the Treasury Management strategy and revenue goals
  • Develop, manage, and prioritize a product roadmap based on client feedback, industry competitive analysis, and market segmentation opportunities
  • Analyze Treasury Management client business needs, collaborating with product owners and technical leaders to identify opportunities to extend digital product capabilities as part of existing as well as new products and services
  • Partner with Technology, Product Delivery, and Client Care to deliver industry-leading service levels for product implementations and ongoing servicing
  • Define, monitor, and analyze product KPIs and identify opportunities to improve product offerings
  • Utilize cost models to create market based product pricing as well as review custom pricing requests
  • Support Sales by helping to evaluate client needs, respond to client RFPs and deliver product presentations for complex opportunities
  • Create and manage product collateral
202

Digital Product Manager Resume Examples & Samples

  • Responsible for driving new site and/or app features and functionality according to the prioritized roadmap, clearly articulating business vision/ goals, addressing issues to ensure the best customer experience possible and driving sales
  • In this role, you will partner with Business, Marketing, Operations, Consumer Insights, Design, UX, IT Development/ QA and IT Support teams to deliver product capabilities effectively and consistently
  • Develop product requirements, user stories, define metrics for success, and measure/ communicate progress and launch plans
  • Participate in product design activities; including wireframes, user flows, design comps and user experience requirements that generate optimal customer solutions, clear benefits and competitor differentiation
  • Manage user acceptance testing
  • Ensure the voice of the customer is deeply ingrained in all product decisions by all manners of customer research as appropriate- both qualitative and quantitative through surveys, focus groups, usability studies, POC tests and site/ app feedback
  • Conduct competitive analysis, technical trends and keep abreast of industry best practices as it might inform new product development and existing product evolution
203

Digital Product Manager Resume Examples & Samples

  • Develop, manage, and prioritize a product roadmap based on client feedback, industry competitive analysis, market research and other external market forces for corporate banking enablement platforms including APIs
  • Translate business needs from cross-functional teams into API interface & functional requirements
  • Stay abreast of emerging API trends and determine new API-driven business and models that align with the Treasury Management product vision and revenue goals
  • Educate business and technical leaders, developers, and product managers on API practices, and opportunities
  • Partner with Technology and Operations to deliver industry-leading service levels for product implementations and ongoing support
  • Manage escalated client issues, and perform client impact assessment and client/service partner communications for production issues
  • Create and manage product collateral and provide Sales support for APIs
204

Digital Product Manager Resume Examples & Samples

  • Prioritize improvements and activities based on business and customer impact
  • Advocate internally and externally to build awareness and understanding of Blue Shield’s digital products
  • Manage and mentor Product Owners
  • Ability to work with scrum/agile teams and manage story backlogs in JIRA or similar products
  • Willingness to work collaboratively with a diverse set of stakeholders in a matrixed organization
  • Digital or Tech experience; prior Health Care experience a plus
205

Digital Product Manager Resume Examples & Samples

  • Undergraduate degree in finance, economics, business or engineering
  • At least 5 years of experience in a role involving similar skills, preferably in a regulated environment (not essential)
  • Professional experience with digital business environments and consumer technology products strongly preferred
  • Technical Qualifications & Skills: Solid analytical, critical and creative problem solving skills with an understanding of how to utilize electronic delivery channels to meet business goals
  • Must be able to manage multiple products and projects with the capacity to work with and influence cross-functional areas, including other lines of business, technology and operations with conflicting priorities
  • Proven experience in managing projects from scope/ideation through implementation, working across multiple constituents to deliver on time and with quality
  • Experience in leveraging data, research, and experience to influence strategic roadmap and develop business cases
  • Individual Contributor
  • Able to prioritize quickly and maintain focus on tasks requiring extended effort and persistence
  • Experience managing projects of moderate size and complexity.,Highly skilled in analyses of complex data
  • Able to structure analysis and specify data required to support the analysis
  • Experienced in managing the extract, transform and load (ETL) activities to prepare data
  • Power user of MS Office tools especially Excel, Access and Powerpoint
  • Strong negotiation and presentation skills
  • Solid product development and innovation experience including marketing campaign management and product positioning
206

Digital Product Manager Resume Examples & Samples

  • Experience managing projects of moderate size and complexity
  • Highly skilled in analyses of complex data
  • Strong financial and business analysis skills.,Power user of MS Office tools especially Excel, Access and Powerpoint
207

VP Digital Product Manager Resume Examples & Samples

  • Lead firm-wide payments program to transform Chase’s payment experience across a variety of products (e.g., Bill Pay, Quick Pay, etc.) and lines-of-business (e.g., Consumer Bank, Credit Card, Mortgage, etc.)
  • Partner with business and technology teams to establish a sustainable execution model built on the principles of Agile development
  • Manage firm-wide payments roadmap in collaboration with senior product managers to ensure
  • 10 years of product management, strategy or related experience
  • Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
  • Ability to challenge existing engagement/interactions models across the organization driving improvements in a collaborative environment
  • Experience with digital payments and/or agile transformation preferred
  • Bachelors degree required; MBA desirable
208

Digital Product Manager Resume Examples & Samples

  • Collaborate with business and technology to define, design, build and deploy customer centric digital experience
  • Direct and execute all visual design stages from concept to final hand-off to developers
  • Create wireframes, storyboards, user flows, and process flows to effectively communicate interaction and product design ideas
  • Present designs and manage key milestones deliverables
  • Conduct user research and evaluate user feedback
  • Align the global design guidelines, best practices and standards
209

Digital Product Manager Resume Examples & Samples

  • 7 years of domain expertise in e/m/omni-commerce
  • 7 years of marketing or professional business experience
  • Experience defining market and product requirements
  • MBA or advanced degree, or Bachelor’s degree in Marketing or Computer Science
  • 5+ years product management or equivalent experience delivering software or online products to market
  • Experience leading cross-functional teams to deliver new products or services in an Omni-channel environment
  • Demonstrated ability to use data and metrics to justify requirements, build business cases and measure product performance
  • Experience creating positioning/messaging strategy and ability to present complex information clearly and concisely
  • Experience managing multiple, competing priorities simultaneously with minimal supervision
  • Experienced negotiator adept at influencing stakeholders and senior executives
  • Retail industry e-Commerce experience
  • Experience using and managing cloud-based marketing platforms and web analytics software (e.g. Adobe Marketing Cloud, SalesForce Marketing Cloud)
210

Digital Product Manager Resume Examples & Samples

  • Work to understand the intersection of core product owner objectives, small business needs and the capabilities of the technology to chart the proper course forward for digital
  • Facilitate digital merchandising to assist in new product launches
  • Continually assess impact to the small business product group including core product managers, Business Banking Officers and customer support staff. Consider risk, revenue and sales enablement, bringing a cross-channel perspective to discussions
  • Participate in Enterprise and Omnichannel projects representing Small Business Product Management bringing in product owner experts as necessary
  • Manage dotcom pages with dotcom development, product management and compliance to ensure pages are accurate reflecting the right information
  • Aid identifying and deploying strategies to optimize the digital funnel for online applications, lead forms and other digital fulfillment mechanisms
  • Identify and manage a core set of agreed upon KPIs that track digital sales success and profitability. Monitor and summarize performance for partners and management
  • Participate in the development of Risk and Fraud Management tactics for digital account acquisition, online banking and digital money movement
  • Work with core product owners to ensure products meet Federal regulatory requirements
  • Four or more years of management experience
  • Basic knowledge of small business core and digital products
  • Basic financial modeling and competitive analysis skills
  • Refined interpersonal skills
211

Digital Product Manager, Mobile Apps Resume Examples & Samples

  • Define, analyze and communicate guest product portfolio roadmap that aligns with business objectives and supported by business cases, data, research and competitive analysis
  • Work with a cross-functional team to translate business needs and technology directions into new products or features
  • Gather guest, developer and other stakeholder feedback to validate that the product works against stated metrics. Prioritize and deliver necessary enhancements
  • Manage product roadmaps and release plans for entire guest product portfolio that provide clear goals aligned with both short and long term business objectives
  • Prioritize and maintains the product backlog and actively participates in SCRUM activities
  • Create and implement marketing promotions
  • Provide timely updates to management on the status of all product matters
  • Create business reports, training and troubleshooting guides, and related product documentation and presentations
  • Partner with various scrum team product owners for feature planning
  • Partner with Guest Technology and revenue departments for new products and marketing
  • Support the development of product strategy, go-to-market plans, and positioning
  • 5+ years of work experience in product management. Experience with mobile development preferred
  • Experience in iterative software delivery methodologies – Agile, SCRUM, etc
  • Demonstrate experience in gathering and documenting product requirements for development teams including user stories, functional specifications, and wireframing
  • Strong knowledge and understanding of iOS and Android devices/operating systems, UI / UX guidelines, and best practices
  • An understanding of core web technologies capabilities, including HTML and Javascript
  • Ability to gather user requirements across several functional areas and convert the information into a product with the end user in mind
  • Strong leadership and management skills
  • Desire to thrive in an extremely fast-paced environment
  • Product and project management experience
  • Experience with consumer facing organizations
  • Extremely detailed oriented and superior communication skills
  • Knowledge of lean development and design thinking preferred. Empathy for the end user required
  • A passion for improving guest experiences with technology and a continuous drive to learn and develop
  • Strategic mindset with sound business judgment and analytical skills
212

Associate Digital Product Manager Resume Examples & Samples

  • Professional experience in agile technology
  • Related or user experience analytical role, including marketing, market research, digital strategy, support operations, and/or consulting
  • Analytical ability - both quantitative and qualitative insights
213

Digital Product Manager Resume Examples & Samples

  • Exhibit full ownership of new product development from concept to launch in digital products including nutrition programs, work out programs, and educational ebooks
  • Lead the vision and drive sustainable market share and profitable growth, based on in-depth competitive landscape and consumer insights
  • Partner with the marketing team to lead the innovation strategy and digital product development
  • Lead the vision for competitive product positioning to continually reinforce point of difference including assortment architecture, pricing and innovation pipeline
  • Develop category and product playbook including communication dossier, advertising guidelines, features and benefits (functional, technical and emotional), reason to believe, education priorities and competitive positioning
  • Lead the digital product and program storytelling to amplify brand desirability and differentiation
  • Manage the current digital products and own the category vertical P&L, leading action planning and go-to-market strategies for new digital product launches
  • Develop and ensure execution of brand marketing and 360 degree marketing support calendar based on 12-month launch window
  • Define and develop trade marketing and promotional marketing tools
  • Ensure executive and team buy-in along the new digital product development path
  • Proven track record of configuring, concepting and building digital products
  • Expert knowledge of nutrition and work out programs
  • Team player with experience working with development, marketing, paid media and creative teams in a fast-paced, agile environment
  • Creative, high energy, innovative, proactive, and resourceful
  • High attention to detail and focus on quality output necessary.Digital Product Manager
214

Digital Product Manager Resume Examples & Samples

  • Bachelor's degree and at least 1 year of technology consulting or other relevant industry experience
  • Proven ability to effectively prioritize workload and meet deadlines
  • Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
  • Experience leading cross-functional teams (and mentoring junior staff)
215

Digital Product Manager, Senior Markets Resume Examples & Samples

  • Define and drive a member-facing product strategy for the web
  • Develop a deep understanding of our digital customer experience, while identifying and filling existing digital product gaps
  • Assess quantitative and qualitative data that can be translated into product deliverables (Data Driven) with measureable KPIs
  • 5+ years of product experience
  • Proven track record of delivering consumer-facing digital experiences
  • Bachelor’s Degree; Masters a plus
216

Digital Product Manager Resume Examples & Samples

  • 1 year in a digital function OR 2 years relevant business experience OR MBA or equivalent or a related discipline and 0-1 years experience in a digital product function
  • Experience within a Digital Marketing Agency
  • Experience with Project Management/Agile Scrum process and Agile product owner role
  • Collaborating on user experience planning with cross-functional design and development teams
  • Experience with web analytics tools and root cause analysis in digital channels
217

Digital Product Manager Senior Resume Examples & Samples

  • Responsible to drive enterprise web strategy to support the various constituents
  • Accountable for solution design, feature prioritization to competitively enhance Anthem’s digital footprint
  • Collaborate with and set direction for key marketing, business, technology, and user experience design partners to secure project alignment and effective execution
  • Be a subject matter expert in web enterprise solutions, competitive and market trends, and organizational business needs
  • Understand business priorities and goals to inform roadmap
  • Synthesize feedback from Stakeholders / Market Research / Usability Research to inform future product enhancement capabilities
  • Oscillate between strategic planning through execution and market launch
  • Partner with delivery teams to oversee development and maintenance of products as needed
  • Participate as Product Owner in scrum team
  • Understand regulatory standards and the boundaries they play within solution design to deliver compliant solutions
  • Define key performance metrics and utilize analysis of web analytics and other data and research to monitor performance
  • Requires a BA/BS degree; 5 years of experience in product management with a quantitative analysis focus; or any combination of education and experience, which would provide an equivalent background
  • Minimum 3 years experience working in a scaled agile framework development environment
  • Minimum 5 years experience in digital application strategy and Product Manager / Owner role
  • Experience, and proficiency in Product Management standards and practices (Agile, Scrum, Pragmatic Marketing)
  • Experience with multiple full project lifecycles, from concept to delivery
  • Detail-oriented, able to bring clarity to complex situations, and skilled in consumer centered thinking
  • Proven track record of analysis, planning and execution of consumer solutions
218

Digital Product Manager Resume Examples & Samples

  • Will be responsible to identify and control the digital spend budget for web building, cross brands common tasks such as CMS updates, security, hosting etc…
  • Provide guidance to the brand strategy teams contributing on the development and deployment of the effective digital marketing strategies and business models for the entire portfolio across the cluster
  • Big Picture Orientation with Attention to Detail
  • Intellectual Curiosity; providing new ways of looking at the business
  • Sense of Urgency
  • Collaboration and Teaming
  • Organization & Talent Development
  • Personal impact, able to influence others, credibility
  • Prudent Risk-taking
  • Self–awareness and Adaptability
  • Strong technical and programming skills is an important bonus
  • Consumer & Customer focus
  • Strategic and Analytical thinking with drive for action
  • Adaptability for challenging the status quo
  • Capacity to collaboratively influence people
  • Solid expertise in the digital world
  • Relentless intellectual curiosity around digital connectivity
  • Self & People development
  • At least total of 3-4 years of experience in digital marketing across the industry with successful track record
  • Hands on experience on digital product activation and marketing strategy required. Strong knowledge of how to select and track the right content format for the right channel and business needs
  • 1-2 years’ experience on Performance marketing activation: landing development and performance tracking and optimization, UX, UI understanding, mobile performance
  • Experience with CMS usage is mandatory (Drupal, Wordpress, ...)
  • Strong knowledge of analysis tools such as Google Analytics, YouTube Analytics, Facebook Analytics and Adobe Analytics
  • Understanding of technology (HTML, CSS, Java, ...)
  • Knows JIRA, Confluence and/or other PM tools
  • Amazon A+ pages experience is a bonus
  • SEO knowledge with capacity to transform into business results
  • English proficiency is mandatory. Other languages such as Greek, Italian Portuguese and Spanish is a plus
  • MS Office (Word, Excel, PowerPoint, Outlook, ...)1700166445W
219

Digital Product Manager Resume Examples & Samples

  • Working with the Senior Product Manager to define and implement the short-term roadmap for driving membership growth of Blue Shield health plans
  • Accountability and prioritization over execution and delivery of the digital product roadmap for member experiences
  • Collaborate with cross functional teams, including engineers, designers, and business stakeholders, in a fast paced, agile environment and be responsible for conception, design, development, delivery, maintenance, and evolution of the customer experience including translating business and user needs into product features
  • Managing and mentoring Product Owner in product management and deliverables such as requirements documentation, analytics, design reviews, implementation and delivery
  • Review, analyze, collect and take action on findings from Customer Satisfaction Surveys, user testing and additional customer feedback loops
220

Digital Product Manager Resume Examples & Samples

  • Perform detailed competitive analysis and stay on top of changes with both established and emerging fintech competitors
  • Develop business requirements for online and mobile platforms and ensure they are thoroughly reviewed by the appropriate partners (e.g. technology, legal, risk, compliance, service & operations, fraud, etc.)
  • While initially this role will be functioning as an individual contributor, it is likely the individual will take on management responsibilities as additional assistance is necessary
  • 5-8 years of digital product management experience in the financial services industry
  • Successful track record of leading product initiatives through technology and control partner governance groups
  • Ability to independently drive projects to completion
  • Strong PowerPoint and Excel skills to assemble & lead executive presentations
  • Strong personal or professional understanding of self-directed brokerage platforms, and a familiarity with both digital advice and the wealth management landscape
221

Digital Product Manager Resume Examples & Samples

  • Analyze data to come up with hypotheses for A/B testing
  • Set up A/B tests using Adobe Target
  • Edit HTML and CSS to implement tests
  • Assist with creating protocol for UX research
  • Assist with conducting UX research - both in person and remote
  • Analyze feedback received through Voice of Customer tools
  • Make recommendations to improve online/mobile experience based on quantitative and qualitative data
222

Digital Product Manager Resume Examples & Samples

  • Define product specifications, establish milestones, and manage quality assurance activities for a cross-functional team
  • Define success metrics for new projects and track daily performance for existing products to ensure the team is moving towards defined goals
  • Work with the design team to create wireframes and designs that articulate the product vision
  • Assist in managing the prioritization of new features and bugs
  • Continuously propose new A/B tests to improve conversion and engagement
  • 3+ years of consumer-facing internet product management experience, preferably in defining and driving the vision of mobile applications
  • Strong analytical skills. Able to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
  • An understanding of the mobile landscape and experience with native application design and development standards
  • Intellectual curiosity to research, learn, and apply industry knowledge
  • A self-starter who is confident and able to move projects forward with little direction
  • Equal enthusiasm for high-level strategic planning and tactical daily execution
  • A desire to work in a fast-paced, results driven environment with multiple responsibilities
  • Be an excellent communicator with both technical and non-technical individuals
  • Be data-driven and work effectively in an agile environment
  • Ability to manage multiple products and prioritize new features based on customer need, industry trends, company strategy and ROI
  • Demonstrate strong project management skills and the ability to track roadmap items and deliver on schedule
  • Think and act both strategically and tactically
  • Be detail-oriented, self-motivated and follow-through on projects
  • Ability to work within a highly-matrixed organization and can unite product, ux and development teams
  • Have a deep understanding of e-commerce and/or customer facing mobile applications
  • Experience managing multiple product roadmaps
  • Analytical and able to make data driven decisions
  • Familiarity with technical aspects of mobile applications
  • Knowledge of user experience trends and digital consumer behaviors
  • Ability to articulate clear and concise requirements for new products and new features
  • Passionate and knowledgeable about new and emerging multi-channel experiences
  • And its technology
  • BA in Business, Marketing or Computer Science
  • Experience in cycling and cycling industry is useful
  • Experience with Excel, PowerPoint and Jira (confluence)
  • Experience with Google Analytics and SQL
  • Understanding of content management systems / publishing platforms, APIs, and 3rd party integrations
223

Senior Digital Product Manager Resume Examples & Samples

  • Guiding and advising your colleagues across the customer network, enabling them to better understand and deliver to our customers
  • Leading our digital operation plan to ensure all targets and key performance indicators are met
  • Driving strategic commercial decisions by having a 360 perspective on customer feedback and business needs
  • Experience in a digital environment (sector flexible)
  • The ability to demonstrate you have applied customer segmentation techniques, applied emerging technologies and an understanding of value based marketing principles
  • Proven experience of leading product development and/or proposition design is essential
  • Prior experience of, or a desire to create and deliver digital solutions within a complex, matrix organisation
224

Senior Digital Product Manager Resume Examples & Samples

  • Bachelor's degree in business, marketing, information technology or other relevant discipline
  • Minimum Seven (7) years of relevant experience to include product management, strategy, consulting, financial services or payments industry; or appropriate combination of education and experience
  • Master’s degree or MBA preferred
  • One or more of the following accreditations are preferred: Accredited ACH Professional (AAP), Certified Treasury Professional (CTP)
  • In-depth knowledge of online banking products, bill payment/eBills, money movement, and/or digital self-services (transactions, alerts, statements, etc.)
  • In-depth knowledge of cash management and treasury products: lockbox, controlled disbursements, RDC, fraud prevention, account reconcilement, balance reporting, EDI, wire transfer, ACH, sweep investment, cash pooling, P-Card, financial electronic commerce, SWIFT, treasury system interfaces
  • Proven experience working with technology teams and user experience teams in creating and delivering online services
  • Ability to create, maintain, prioritize, and sequence the product backlog based on business value or ROI
  • Proven ability to apply an analytical and data-driven approach to solving complex problems, building business cases and justifying projects
  • Proven ability to think strategically and develop roadmaps for products and services
  • Ability to solve complex problems and develop solutions and communicate across all levels of the organization effectively
  • Excellent organizational, time management and prioritization skills, with the ability to manage multiple projects with competing priorities
  • Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively and build and maintain effective relationships with internal team members and other stakeholders and partners
  • Ability to work independently, as well as collaboratively in a team environment
  • Knowledge with Microsoft Office applications (Outlook, Word, PowerPoint and Excel)
  • Prior experience using FIS software/services preferred
  • Availability for occasional work outside normal business hours, including evenings and weekends
  • Availability for occasional travel up to 20%
225

Digital Product Manager Resume Examples & Samples

  • Representing the voice of the customer
  • Understanding and delivering on ROI
  • Managing business stakeholders
  • Maintaining constant communication with the team
  • Making rapid tactical development decisions if they impact functionality or usability
  • Participating in technical release planning
  • Writing user stories and scenarios
  • Maintaining product backlog
  • Helping the team to estimate development time for each scenario
  • Participating in Sprint review meetings and providing feedback to the team
  • Monitoring progress and making constant adjustments based on larger strategic objectives
  • Bachelor’s degree from an accredited institution or equivalent experience
  • 3 plus years of Product Management experience in digital/multi-channel marketing or Data Management
  • Pragmatic Marketing practitioner
  • Demonstrated experience with email acquisition and retention campaigns
  • Travel up to 30%
  • Effective oral and written communication skills with keen attention to detail
226

Digital Product Manager Resume Examples & Samples

  • Work with a team of product managers to drive the mobile development of new online lending product as part of the Agile Citi program & methodology
  • Serve as the mobile product owner for one or more scrum teams leading sprint planning, backlog grooming and prioritization efforts
  • 5+ years’ experience digital product management or product development, preferably with consumer lending experience
  • Successful track record of developing customer-centric, mobile-first products
  • True passion for and knowledge of disruptive mobile technologies
227

Digital Product Manager Resume Examples & Samples

  • Inspects product progress throughout the development process, adapting requirements as needed
  • Refines and prioritizes tasks in the backlog
  • Leads Sprint/Product Review sessions
  • Researches upcoming consumer digital trends and builds them into the product roadmap
  • Responsible for creating and maintaining metrics to report and manage product health as well as providing routine communication and updates to senior Digital Marketing department leadership
  • Performs qualitative analysis as needed to support business initiatives
  • Participate in sprint planning, and retrospectives
228

Digital Product Manager Resume Examples & Samples

  • Three or more years of related business experience preferred
  • Strong creativity skills to assist in the development of new sponsorship products
  • Digital experience highly preferred
  • Approximate Travel of 25% required
229

Digital Product Manager Subscriptions Resume Examples & Samples

  • Product Management Functions
  • Develop & maintain Subscription, Payment & Partner integration Roadmap
  • Work closely with stakeholders to capture requirements from the wider business
  • Work closely with the marketing team to create & maintain product marketing documentation
  • Work with the business intelligence function to use customer insights to develop enhancements
  • Create & maintain the Subscription, Payment & Partner integration backlog
  • Analyze and prepare various reports relating to current projects and product development
  • Manage & communicate Regional best practices for payment & subscriptions
  • Work with the Sales & Marketing Teams to ensure any integrations are aligned with wider acquisition & conversion goals
  • Manage all purchase flow & funnel analytics integrations & software
  • Manage partnerships with relevant vendors, contractors & SAAS partners
  • Product Development Functions
  • Work closely with the development team to develop, maintain & improve the digital product relating to subscriptions & payments
  • Work with Partners on integration of authentication technology
  • Attend development scrums, planning & prioritization sessions & showcase sessions
  • Perform user acceptance testing and quality assurance
  • Develop and test across multiple browsers, platforms and devices. Including mobile and tablets
  • Relevant University Degree or professional training, or demonstrated experience in relevant area
  • Required: At least 5 years in a similar function within a digital media business
  • Required: Experience in managing payments and or subscriptions within a digital product, preferably SVOD or media-related
  • Required: Experience managing vendors on behalf of a company
  • Desired: Experience in digital product development, testing, digital operations or project management
  • Desired: Experience working in a digital media organization
  • Desired: Experience supporting the setup of a billing support centre
  • Desired: Experience working in more than one APAC market
  • Experience working in an Agile (Scrum, Kanban)
  • Experience working with both local & remote development teams
  • Experience using project management software (MS Project, Trello, Jira, Pivotal Tracker)
230

Mobile Digital Product Manager Resume Examples & Samples

  • Actively participate in the DBM risk management process by taking ownership for reporting, mitigating and resolving risks associated with the assigned digital platforms
  • Design and develop new reports and manage the process of automating where appropriate
  • Perform structured analyses on specific issues and provide results in a presentation format suitable for executive level audiences
  • Investigate customer behavior relative to digital platforms through online and offline customer surveys and research
  • Manage the analysis of data from customer feedback and synthesize into actionable insights that drive measurable differences in custome
  • Lead the development process for digital customer experiences that are fully compliant and operate within the banks risk controls
  • Develop KPIs that measure progress against business objectives
  • Support management reporting by contributing actual and target data according to the prescribed reporting cadence
  • Develop subject matter expertise in all aspects of the functionality of assigned digital platforms, drive customer adoption and utilization of the platform and develop a market perspective to inform competitive analysis
  • Solid analytical, critical and creative problem solving skills with an understanding of how to utilize electronic delivery channels to meet business goals
  • Must be able to manage multiple products and projects
  • At least 5 years experience
231

Digital Product Manager, Omni Channel Resume Examples & Samples

  • More than 5yrs of relevant online channels experience in a fast paced environment
  • Ability to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution
  • Ability to document & communicate Business Requirements Document (BRD) & Use cases
  • Experience in process flows using related products (such as MS Visio)
232

Digital Product Manager of Messaging & Alerts Resume Examples & Samples

  • Serve as the primary contact for assigned initiatives while influencing and leading cross functional teams and projects
  • Develop close working relationships with other departments in the company as well as external contacts
  • A degree in business, marketing, or information management systems
  • Demonstrated experience with mobile and messaging platforms including knowledge of email, SMS, and mobile push
  • Experience with cloud-based collaboration tools, such as Jira or Confluence
  • Prior banking digital/mobile experience preferred
233

Digital Product Manager Resume Examples & Samples

  • Work with internal and external partners to identify, develop, and implement new products and product enhancements
  • Ensure regulatory and legal requirements are satisfied
  • Define clear and thorough business requirements
  • Work with User Experience and Technology groups to implement requirements
  • Review, triage and communicate testing issues
  • Monitor the performance of digital payments to identify defects, issues and opportunities for improvements
  • Provide stakeholders with regular reporting on the performance and utilization of digital payment functions
  • Proactively stay up to date on and provide Ally with expertise in the competitive landscape as it related to digital payment functions
  • Monitor voice of the customers and work with Online Banking and Digital Payments Director to implement countermeasures to address customer feedback
  • Manage the ongoing vendor relationships including, completion of security, risk and compliance assessments and documentation, Enterprise Access Control of support consoles and coordination of vendor meetings
  • Bachelor's degree with at least 10 years of experience in the financial services industry
  • Experience in money movement functionality, Deposit Products, Digital, technology, marketing or an online banking environment is strongly preferred
  • Ability to coordinate work across multiple organizations and multiple vendors to deliver a seamless experience
  • Ability to prioritize projects, communicate progress, and deliver on time
  • Excellent verbal and written communication skills are required with an ability to effectively communicate across a diverse stakeholder base
  • Comfortable working in a fast-paced, highly-dynamic environment with multiple stakeholders
  • Weekend support will be required from time to time
  • NACHA AAP certification preferred
234

Digital Product Manager Resume Examples & Samples

  • Work with our reps and clients on digital needs analysis
  • Develop and present digital media plans. Your role is digital expert, the rep will work to close the sale in partnership with your digital expertise
  • Once sold, provide necessary detail for contract and assist sales rep in the initial ordering of sold proposals (with additional assistance from fulfillment, if needed)
  • Direct contact with clients to answer all digital questions and concerns
  • Analyze monthly reporting and provide recommendations for renewal and growth directly to clients for your assigned team
  • Maintain good relationships with and provide customer service to our digital clients
  • Prepare digital audit on active advertisers, proactively looking for digital opportunities
  • Work with sales teams on new business development
  • Share sales and campaign successes with digital planners and reps with similar business
  • Assist in digital product training
  • Provide accurate and complete sales activity
235

Arity Digital Product Manager Resume Examples & Samples

  • Entrepreneurial mindset with experience shipping data products or services, preferably in a quantitative finance, securities, credit or advertising company/market
  • Clear passion for topics of data and technology products and an ability to identify possibilities to innovate in a vertical market/product space
  • Undergraduate or Masters degree in economics, finance, business or computer science, with related work experience developing modern data or software platforms
236

Digital Product Manager Svod Products Resume Examples & Samples

  • Operate as the product owner and leader of a dedicated, collaborative, multi-disciplinary team, continually adding work (stories) to a backlog, and making prioritization decisions to determine what gets worked on, based on a range of inputs from stakeholders, including business leads, marketing, executive management, analytics and others
  • Ability to synthesize data from numerous sources (research, analytics, user testing, etc.) and make informed product decisions and refine product strategy. Desire to constantly evolve products based on the needs of users and to drive teams to continually improve the user interface and user experience
  • Create presentation materials to communicate products and priorities to both internal audiences and external customers
  • 5+ years product management experience in a software, Web or mobile application environment
  • Strong technical, creative and strategic acumen. Solid visual, design and information architecture vocabulary
  • Curious and innovative, with the ability to connect the dots between market and technology changes and product opportunities
  • Experience with Web and mobile technologies – payments systems and subscription metrics a BIG plus
  • Strong wireframing and prototyping skills, ability to sell creative ideas internally and quickly come up with concepts for new applications and features incorporating A+E Networks intellectual property
  • Experience with client and server application development as well as an understanding of mobile platforms and their unique UI/UX requirements
  • Proven ability to deliver great outcomes in fast-paced, deadline-oriented environments i.e. “not afraid to get your hands dirty" and do whatever is necessary to get the job done
  • Results and execution oriented with excellent communication and relationship skills with all levels of employees
  • Presentation skills using various media including presentation software
237

Digital Product Manager Resume Examples & Samples

  • Work closely with users to understand their needs and expectations
  • Define product vision that addresses customer needs and determine features of the product
  • Ability to communicate effectively with all levels of Penske and customer organizations
  • Conduct effective presentations to customers in conjunction with our sales team
  • Defining, validating and prioritizing product features
  • Work side-by-side with developers and designers as part of a cross-functional team to define, prioritize, and deliver digital products that meet the needs and goals of the business
  • Help internal and external stakeholders understand our user-centered, iterative and cross-functional development approach
  • Mentor and train new team members by coaching them on lean and agile product development methods
  • Removal of team roadblocks, distractions and impediments identified by the product team
  • Other projects as assigned by the supervisor
  • High School diploma or equivalent required
  • 4 year degree or relevant years of product management experience preferred
  • 2 or more years of product management experience preferred
  • Effective communication skills are essential as close collaboration with customers and various departments throughout the business is crucial to the success of our offering
  • Previous experience working on agile development projects preferred
  • Background in design and/or software development a plus
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
238

Senior Digital Product Manager Resume Examples & Samples

  • Drive the digital product strategy & management of Caremark online pharmacy digital capabilities
  • Partner with key stakeholders to define the product vision, strategy, roadmap and metrics required to deliver plan
  • Enhance a best in class digital pharmacy customer experience
  • Define and build the digital product roadmap and define the customer experience
  • Drive go to market planning and engagement to gain successful product adoption, including analytics to assess on-going performance and optimization opportunities
  • Conduct periodic best practice analyses (CVS and competitors) to inform product strategy and provide rationale support to legal/ compliance for approvals
  • Identify and pursue new sources of Digital value with our internal business partners and clients
239

Digital Product Manager Resume Examples & Samples

  • Develop and implement effective / strategic business solutions through research and analysis of data and business processes
  • 3+ years of experience gathering and documenting user stories or business requirements
  • Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data
240

Digital Product Manager Resume Examples & Samples

  • Solid digital product management background
  • Ability to have fun and a willingness to try new things and challenge the status quo
  • Effortlessly collaborative with strong intellectual curiosity and creative problem solvingStrong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions
  • Strong presence with ability to interact with and influence all levels of the organization
  • 4-7 years of related experience
241

Mobile Digital Product Manager Senior Resume Examples & Samples

  • Act as a product owner and voice of the customer in scrum teams
  • Prioritizes requirements, defects, and other work items for the technical teams to effectively address program goals
  • Produce / lead system demos for program and other stakeholders
  • Work as a hands on member of the Agile team, testing and participating actively in product & feature acceptance
  • Experience working in a virtual matrix environment with cross functional teams in areas such as operations, IT, finance, product, and legal, and function well in high performing, agile integrated product teams
  • Experience working with broad suite of digital analytics tools such as Adobe Analytics
242

Digital Product Manager Resume Examples & Samples

  • Understand and assess the consumer market and competitive landscapes across key markets
  • Work with both internal and external stakeholders to define the digital strategy and product roadmap
  • Establish robust and proactive products and services, business development, marketing and technology roadmaps to deliver against strategy
  • Work with country business and functional teams to define, deliver and review program success matrix based on agreed goals
  • Able to communicate and present confidently to all levels within the organization
243

Digital Product Manager Sport Resume Examples & Samples

  • Translate strategy into business requirements (detailed briefing, user scenarios…)
  • Aggregate / consolidate all requests for sport and take care of their implementation
  • Manage day to day operations: daily quality checks, organization of online contests, management of editorial activity, reporting
  • Organize digital marketing campaigns to boost your segment
  • Coordinate internal and external communication
  • Manage your existing internal and external partners, optimize deals, negotiate new partnerships
  • Reporting: you follow closely your audience, the results of your digital campaigns, the customer satisfaction and the activity on social networks
  • Keep an eye on what is happening on your market, identify external and internal opportunities (new content or functionalities,…) and come up with ideas that will be challenged by the rest of the team/management
244

Digital Product Manager Resume Examples & Samples

  • Candidate should have experience in the financial industry, preferably with Credit Cards
  • Candidate should have good analytics skills, comfortable working with data and determining trends & themes
  • Candidate should have good organizational skills, developing and managing a plan. Project Management experience is preferred
  • Should have at least 5 years of financial services experience or equivalent
245

VP, Digital Product Manager Resume Examples & Samples

  • Oversee the development of new products & features, from inception to launch, to augment digibank Value Proposition
  • Define opportunities in target customer segments, across key customer journeys from onboarding, transacting, paying bills, investing, etc
  • Develop product brief along with economic model of the new product / feature proposed
  • Ensure world-class customer experience via rigorous research and usability testing
  • Hyper-communicate, challenge, debate and pivot as part of the product development cycle
  • Share and seek insights from other team members and across the organization
  • Ensure alignment across regional and country stakeholders
  • Be a thought leader in the products & features assigned. Have a view and be ready to articulate the reasons why
246

Senior Digital Product Manager Messaging & Alerts Resume Examples & Samples

  • Influence and manage cross-functional projects
  • 6+ years of digital product management with a preference for candidates with varied experience across the digital product lifecycle
  • Bachelor’s degree in business, marketing, information systems management or equivalent preferred
  • Proven results driving revenue in digital channels (marketing, eCommerce, online customer experience)
  • Analytically minded with a desire to be precise with decision making
  • Passionate about leveraging user generated data and third party data to create intelligent software driven customer experiences
  • Interested in business disruption and innovation
  • Digital native with a clear understanding of digital technology and consumer trends
  • Human centered design philosophy
  • Fundamental knowledge of retail banking, including marketing, products and current industry trends
  • A strong degree of flexibility with the ability to adapt to an ever changing list of priorities while providing excellent customer service
247

Digital Product Manager, Starbucks Technology Resume Examples & Samples

  • Partner with business stakeholders on problem definition and drive alignment on business goals, UX goals and defining target KPIs for the UX
  • Define functional requirements (including user flows and low fidelity wireframes) for the features/UX being built
  • Work with UX Research, Design to identify test cases for Usability tests
248

Digital Product Manager Resume Examples & Samples

  • Identify opportunities to drive sales and customer growth
  • Complete detailed analysis and benchmarking of competitors proposition, marketing communications and capabilities to propose enhancements across customer online touch points to drive sales growth, card member benefits or improve customer experience
  • Keep abreast of industry trends, to ensure ATO stays in step or ahead of the competition and research topics thoroughly to ensure Amex is innovating in line with its brand values
  • Marketplace analysis and customer insight is key, analysing qualitative and quantitative research of customer characteristics, behaviours and opinions is key to representing both business and customer needs
  • Maintain focus on both International and Regional needs both local and centrally, ensuring customer experience, proposition and requirements meet needs in all markets served
  • Partner with product portfolio key stakeholders to propose annual ATO growth targets for leadership approval via a “bottom up” planning approach
  • Development and relationship management of Third Party product providers related to individual portfolio
  • Exploit opportunities to develop ATO to enhance sales, reduce costs, optimise conversion or improve customer experience
  • Maintain good level of awareness of the key tools used within the business (new technologies / processes / reporting tools) to an extent where issues or opportunities for development of the ATO channel can be exploited
  • Has a good understanding of key research in the industry and what constitutes best of breed or leading practice
  • Keep abreast of technologies, tools and trends through reading industry press, websites, email circulars and exploiting all subscriptions available to Amex e.g. PhocusWright, e-Consultancy etc
  • Identify key customer experience and business benefits, cost savings and revenue enhancements associated with any new concepts, clearly agreeing the goals, objectives, and scope of a project or initiative
  • Improve conversion by optimising existing functionality to drive sales and engagement through refining and improving user journeys, making calls to action both prominent and relevant, and removing all impediments to a successfully converting customer experience
  • Identify and drive through short-term initiatives that enhance the performance of the department KPIs alongside longer term strategic projects
  • Facilitate workshops or information gathering initiatives to gather requirements from all stakeholders within the business
  • Define anticipated time, budget and scope working with third party partners and Amex Technologies for inclusion in business case or requirement rationale
  • Own the Identification of MI requirements, to ensure business case benefits can be measured and substantiated and define business process for integrating review and action based on defined KPIs
  • Improve customer acquisition e.g. improvements to support digital marketing activity such as search engine optimisation, aggregators or affiliate marketing, signposting or data acquisition
  • Be aware of all compliance standards affecting online, including but not limited to, Disability Discrimination Act, Distance Selling, Advertising Standards, Trading Standards, European Consumer Rights legislation, EU e-privacy directive (cookie law), EC Air Services
  • Responsible for ensuring all change is delivered against agreed scope, ensuring all business activities are delivered within timescales and to budget
  • For traditional project methodologies, create and own the business project plan for the business elements of the project and ensure dependencies are factored into third party partners and Amex Technologies delivery plans and vice versa including provision of all business led documentation e.g. SoR, Business Case, Comms Plan, Stakeholder Management in time for stage gate sign off where appropriate
  • For agile project methodologies, act as Product Owner from definition to deployment, providing team with user centred agile specifications (user stories), maintaining the product backlog and facilitating the requirements, elaboration of user stories and epics, themes and features within
  • As a Product Owner convey the vision and goals at the beginning of every release and sprint, participating in daily stand ups, sprint planning & review meetings and retrospectives and end of iteration show and tells
  • Identify, source, select and manage appropriate non-AET suppliers to fulfil the requirements of any project
  • Champion project goals and customer experience to ensure project delivers against agreed objectives
  • Act as key business decision maker on project or other initiative scope changes escalating as appropriate
  • Manage key stakeholders and business customer’s expectations throughout any project or channel initiative through regular communications of project progress, advising of any scope change and celebrating project success across Amex at launch and as objectives and milestones are achieved
  • Responsible for final sign off of user acceptance testing working in conjunction with testing teams
  • Lead Business Process Impact Assessment and Change Planning to ensure business buy in and operational readiness for transition to BAU working with other support departments to prepare and manage impact
  • Contribute to project implementation reviews (wash up’s/retrospectives) and identify areas of improvement, taking forward any learning’s to future initiatives
  • Ensure that live projects or initiatives meet proposed benefits and objectives as outlined in the business case, owning projects through to benefits measurement and delivery
  • Excellent interpersonal skills, able to communicate at all levels within internal departments and external partners and with the ability to explain complex elements in a simple way
  • Good listening skills with the ability to question and challenge even where not necessarily a subject matter expert
  • Product development, project management and personal time management skills, ensuring that work is produced to agreed deadlines and high standard
  • Highly organised, focused and committed to achieving goals
  • Ability to remain calm under pressure, behave with diplomacy at all times and be an ambassador for ATO team
  • Ability to work under pressure and within tight deadlines on several initiatives simultaneously
  • Works well as part of a team, but has the ability to manage and prioritise own work and be autonomous, with confidence to make challenging decisions or challenge ideas and costs when necessary
  • Strong analytical skills able to draw conclusions from data, management information and trends alongside analysis of business processes and stakeholder requirements
  • Innovative and able to think open and broadly and seize opportunities to enhance customer experience
  • Ability to learn a new subject quickly and adept at training others
  • Strong technical aptitude
  • Good presentation skills and confident presenting style
  • Experience of effectively managing activity across geographically/culturally diverse teams
  • Proven product and project management experience in a B2C environment or Direct Channels environment
  • Knowledge of the travel business preferable but not essential
  • An understanding of usability, accessibility and analytics
  • Qualifications in eCommerce, Business Studies, Digital or Online Marketing, Information Management preferable
  • Experience of external vendor relationship management (preferred)
  • Experience in improving and optimising channels to drive sales and process improvement
  • Enjoy working in a challenging, fast moving environment
  • Enjoy responding quickly and influencing people to deliver
  • Strong interest and enthusiasm for Travel, Digital and customer experience
249

Digital Product Manager Principal Resume Examples & Samples

  • Manages product planning through day to day collaboration and decision making with a cross-functional team including technical product managers, architects, developers, designers and business or subject matter representatives
  • Responsible for building and maintaining product strategy and roadmaps for marketing technologies
  • Stays abreast of technology trends and performs and presents market research. Utilize technology trends in product ideation and planning
  • Responsible for leading alignment of capability tradeoffs with decision makers
  • Leads and facilitates negotiations and requirements with 3rd party vendors on complex solutions
  • Designs and drives capability assessments to inform product requirements and influence product design and experience
  • Directs and leads the creation/maintenance of product backlog, business value definition
  • Responsible for feature execution against goals; responsible for executive visibility
  • Defines measurement plan, analyzes, and presents KPI’s that measure and benchmark product success, and direct overall product health and stability initiatives based on results
  • Executes Martech vision by creating cross-functional alignment of priorities
  • Recommends and plans innovative capability approaches to meeting business and customer goals
  • Drives optimization and process improvements between product, engineering, design and delivery
  • Directs and develops team members/ peers through coaching & mentoring on product management skills, business acumen, and soft skills
  • Able to work across multiple disciplines to alignment on digital product delivery expectations
  • Strong coaching and mentoring abilities
  • Able to understand complex interdependencies of product delivery
  • Demonstrates intellectual curiosity
  • Ability to learn from past mistakes
250

Digital Product Manager Resume Examples & Samples

  • Lead Digital Sales project teams in the execution of business projects, which support the Consumer Digital Sales strategy
  • Work closely with project teams to identify innovative options and solutions to the business and customer needs/problems
  • Partner on developing scope and requirements and ensuring solutions are compliant with regulatory standards
  • Contribute to project implementation plans and status reports, assist with development of test planning, and lead User Acceptance Testing. Help lead the “Sales Funnel Effectiveness” programs
  • You will focus on optimizing the current research and application processes to increase sales and leads across the Client’s Non-Secured Lending products
  • Participate in the development of ideas for enhancing existing functionality or identifying new functionality based on audience analysis, competitive benchmarking and product group partner needs
  • Recommend creative solutions to implement new features and improve usage of existing functionality
  • Analyze platform reporting data and develop ideas for new projects or enhancements