Delivery Coordinator Resume Samples

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LW
L Wisoky
Lilian
Wisoky
294 Mona Mews
Houston
TX
+1 (555) 556 9114
294 Mona Mews
Houston
TX
Phone
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Experience Experience
Phoenix, AZ
Delivery Coordinator
Phoenix, AZ
Feest-Little
Phoenix, AZ
Delivery Coordinator
  • Together with Service Manager drives continuous improvement with suppliers and proactively acts on opportunities for improvement
  • Acts as a mentor and makes suggestions to management regarding associate development
  • Active support of the regional inventory management team including participation in inventory/ asset review meetings and management meetings
  • Initiating the monthly PYIRO meeting and providing updates to management on potential risk or issues
  • Manages to the project work schedule/project plan
  • Initiates the monthly PYIRO meeting and provide updates to management on potential risk or issues
  • Execute continuous improvement on quality and compliance to processes
San Francisco, CA
Solution Delivery Coordinator
San Francisco, CA
Kuphal Inc
San Francisco, CA
Solution Delivery Coordinator
  • Communicating effectively with all project stakeholders through meetings, conference calls, RAG Reports, and Hosting Integration tracker
  • Monitoring the quality of technical work through reviews with relevant technical teams
  • Ensuring an effective handover from Sales to the Project team
  • Liaising with Purchasing and Asset Management to ensure that equipment, software and licenses are ordered and delivered on time, to the correct location
  • Working with the Client to define and agree a project schedule encompassing all project activities, milestones and key dependencies
  • Managing change and preventing scope creep
  • Identifying, analysing, monitoring and mitigating project risks
present
Chicago, IL
Plan & Build Delivery Coordinator
Chicago, IL
Rutherford, Glover and D'Amore
present
Chicago, IL
Plan & Build Delivery Coordinator
present
  • Provide PMO support to Delivery Managers and the Plan & Build Manager
  • Identify and manage dependencies which may affect the success of the work
  • Ordering, tracking and manage delivery of a wide variety of Access Network assets such as circuits and exchange space
  • Order and track delivery of a wide range of Access Network Assets from BTOR and other vendors
  • Manage resource/equipment
  • Delivery of small projects and BAU type work to agreed success criteria
  • Work with appointed Project assurance to ensure that the quality and integrity of the Project is satisfactory
Education Education
Bachelor’s Degree in Understanding Will Help Guests Better Appreciate Their Vehicles
Bachelor’s Degree in Understanding Will Help Guests Better Appreciate Their Vehicles
Georgia State University
Bachelor’s Degree in Understanding Will Help Guests Better Appreciate Their Vehicles
Skills Skills
  • Ability to manage multiple priorities with good follow through, strong analytical skills. Able to prioritize and focus
  • Strong organizational skills, ability to prioritize and work under pressure
  • Proficiency in MS Office with a strong focus on Excel
  • Competent in basic computer skills and proficiency in Microsoft applications
  • Ability to build strong, open relationships with key stakeholders
  • Strong attention to detail
  • Able to understand detailed instructions and work from procedures
  • Flexible, adaptable, conscientious and detail oriented
  • Great platform for career development within Equifax
  • Candidates with experience in SQL or Tableau would be of high interest
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15 Delivery Coordinator resume templates

1

Server Delivery Coordinator Resume Examples & Samples

  • Lead the APJ Production Operations BIMs & SDCs and engage in APJ Server Delivery Activities
  • Develop skills on Production Operations capability deliverables for APJ Server Delivery and ongoing support
  • Ensure that all requests are moving through the queues and are being delivered to the published SLA commitments
  • Be an Implementation Lead and Coordinate on ground activities
  • Manage and lead the Operations of APJ Server Delivery
  • Lead the APJ Server Delivery SDC and Teams
  • Manage and support all escalations related to your requests
  • Be prepared to work extra hours as needed to deliver requests on time
  • Exercise independent judgment within defined practices and procedures to determine appropriate action
  • Run weekly APJ Server Delivery Team meetings
  • Participate in Torque & APJ Server Delivery Change meetings
  • Deal with account and BIM escalations across all APJ Server Delivery Accounts
  • Achieve goals with minimal supervision
  • Candidates must have at least a Bachelor's/College Degree in Computer Science, Computer Engineering, Electrical Engineering, Management, Management Information Systems or equivalent experience
  • Minimum 10 -12 years of working experience in IT outsourcing and experience in leading Implementations and work as a Technical SPOC
  • Basic to Intermediate Project Management Experience
  • Good understanding of Project Management principles
  • Basic Server or Data Center Technical Knowledge or experience (OS, Network, IP, Firewall etc.)
  • Able to work on projects of moderate complexity
  • Able to independently find solutions to common issues
  • ITIL Foundations Certified (preferred but not required)
  • Able to clearly present and explain ideas to internal and external teams
  • Technical understanding of server builds and decommissions
  • Ability to work within the process and enforce that process
  • Calm under pressure when dealing with issues and tight deadlines
  • Assertive and Comfortable dealing with politically sensitive situations
  • Proven Escalation Management experience
2

Credit Delivery Coordinator Business Banking Resume Examples & Samples

  • Requires experience preparing commercial or SBA or mortgage loan documents, including experience with due diligence related to loans
  • Prefer 5+ years experience with commercial real estate, title work, surveys, construction lending & loan documentation
  • Prefer thorough knowledge of commercial loan products, business loan sales and underwriting processes
  • 1+ years compliance experience preferred
  • Excellent knowledge of laws and regulations affecting appropriate due diligence, excellent knowledge of real estate lending, loan documentation & perfection of collateral
  • Able to act independently in a high volume environment
  • Excellent attention to detail, communication skills and PC skills
  • Able to communicate well and work independently in a high volume environment
  • College degree, paralegal, or equivalent work experience
3

Marketing Operations & Delivery Coordinator Resume Examples & Samples

  • Oversee all asset creation, delivery and deployment as well as full understanding of existing assets and guidelines for use
  • Connect seamlessly with the Operations team to cascade regular information about creative delivery
  • Develop and drive creative briefs across digital and media channels and events collateral, liaising with Global, Regional and Local teams on delivery and implementation
  • Work in partnership with the Senior Manager for Engagement to support the EMEIA marketing and communications programme with a particular focus on seasonal product pushes, festive and flagship strategies
  • Support with reporting of marketing and communications activity to the EMEIA business and Horseferry counterparts
  • Collaborate and build key relationships with wider functions across the business, in order to deliver against above strategies and provide
  • Support with sharing of best practice between hub teams and facilitate cross fertilisation of ideas
4

Delivery Coordinator Resume Examples & Samples

  • Assists in interpreting demand forecasts and in planning and delivering of end-to-end services
  • Maintains records of account specific service problems and assists in prioritizing work requests
  • Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications
  • Ensures delivery of projects meet client and company expectations and needs
  • Zero or more years of support services or project or program experience
  • U.S. Citizens/Green card ONLY due to government or federal requirement
  • Position on-site in Coppell, TX or remote
  • Organization and time management skills
5

Physical Delivery Coordinator Resume Examples & Samples

  • Improve and maintain tracking systems for delivery statuses, as well as keep records of materials sent
  • Aggregate materials and track film accounts for deliveries; keep track of milestone deadlines and communicate them internally
  • Communication between the clients and the company using internal ticket systems and processes
  • Collection, coordination and delivery of assets and deliverables for physical, international, broadcast and digital releases, working both with the internal Client Management team, as well as working directly with select catalogue clients
  • Using our proprietary content management system to help coordinate releases in our system, including reviewing, verifying and organizing documents; polishing data
  • Working with the Video Operations team to ensure all assets are properly routed, verified, and delivered, and that delivery status updates are communicated internally, and to clients and vendors
  • Assisting in communications with Legal department on contracts, agreements and deliverables
  • Assist with routing art, documents, agreements for approvals internally and with clients
  • Assist with conforming documents and agreements into templates
  • 5 years experience in film, TV or related field
  • Basic understanding of contracts and agreements
  • Excellent organizational skills with the ability to multi-task, prioritize to tight deadlines and stay focused under pressure
  • Strong verbal and written communication skills, with the ability to speak effectively across all levels of business, both internally and externally
  • Extremely passionate about film, with a deep knowledge of the landscape, players, business models and new emerging technologies
  • Proficient in Word, Excel and Office applications
6

Services Delivery Coordinator Resume Examples & Samples

  • Process purchase orders, receive reports and confirmation of receipts daily
  • Research invoice and billing inquiries. Accurately take customer orders and enter into Oracle Billing System, processing required paperwork through close out of order and invoicing
  • Proactive and regular interaction with sales, operations, and financial teams to ensure the customer delivery process runs smoothly
  • Monitor Advanced Service Queues
  • Proactively manage Support tracking for existing and new customers
  • Assist ACE Initiatives as needed
  • Provide coordination & support for customer and visitor meetings both on-site and off-site
  • Coordinate travel arrangements for Advanced Services personnel, as needed
7

Snr Prof Svs Delivery Coordinator Resume Examples & Samples

  • Aid the support team in general iASSIST queries, triage, and in-depth review of tasks progressed from client
  • Help identify quotable activities for professional services via support process following the Quote to Order Process (iASSIST, iPlan.) and recognition of new business requirements from discussion with sales staff and customers at an operational level
  • Conduct Solution Planning, Estimation and Quotation, Client IPS based project activities, and Functional Training
  • Provide Implementation and Training based activities either as a part of New Client Sales or existing upgrades as product upgrade releases occur and a future scheduled functionality is scheduled
  • Qualify Business Requirement Definitions (BRD) for application enhancements. Including the definition and signoff of BRDs and Functional Design aspects of the SDLC process
  • Management of qualified customer enhancement requests originating from Sales, Program Management or Statutory bodies
  • Provision of agreed enhancement content to PPM for scoping of releases and population of Roadmaps in accordance with product release policy
  • Proactively identify opportunities to exploit Healthcare’s current assets and market penetration to create incremental solutions and revenue opportunities for the Sales team
  • Be able to position Healthcare solution design against our competitive offerings
  • Maintain current knowledge of evolving trends and standards in health informatics in relationship to Healthcare opportunity and ensure timely communication of potential impacts or improvements to Healthcare’s product offerings
  • Contribute to Healthcare’s aspirations as a thought leader and innovator in regard to improving healthcare outcomes
  • In conjunction with the Business Transformation division design transition plans for Legacy or current products to new solutions
  • Knowledge / experience in software development life cycle concepts
  • Knowledge with enterprise software presales activities
  • Experience in Pharmacy/Medication Management Information Systems implementation
  • A formal qualification in Accounting and/or Financial Management is desirable
  • 1 years previous experience with HIC on-line (Eclipse) electronic billing
  • 3 years previous experience with financial accounting and financial management reporting concepts and related information systems (ideally within a hospital environment)
  • At least 3 years experience in Hospital Patient Billing in both Private and Public Hospital Organisations in Australia. Any Healthcare billing experience in NZ or Asia will be well regarded
  • Computer literacy is required - intermediate
  • Excellent knowledge of the company’s products and services
  • Microsoft Word, Excel, PowerPoint and Microsoft Office – intermediate
  • Intermediate knowledge of HIC on-line electronic billing and messaging
  • Understanding of Hospital Billing Information Systems and processes
  • Basic to intermediate knowledge of Financial Accounting Principles
8

Customer Delivery Coordinator Resume Examples & Samples

  • Perform professional customer call handling and communication
  • Find and execute part order solutions for the Global Parts and Repair Solutions, Inside Sales, and
  • Customer communications and problem solving experience
  • Parts logistics and global systems understanding
  • Demonstrated team player that is effective working independently in a complex environment
  • Experience with Microsoft Office and Oracle applications
  • Associated Degree or equivalent experience
  • Oracle application experience
  • Proven strong customer advocate
  • Working knowledge of customs processes
  • Demonstrated Product Structure knowledge
9

Digital Delivery Coordinator Resume Examples & Samples

  • Source, procure and co-ordinate all digital project-related assets (graphics / documentation / source files etc.) from internal departments and external vendors
  • Deliver assets to external agencies and internal departments
  • Maintain calendars/plans: ensuring the Franchise calendar always has the most up-to-date information, maintaining the digital and promotional calendars, sourcing and reviewing the global mobile and the international web games calendars,
  • Maintain documentation: Mobile Footprint, web games syndication list and production documentation (product one-sheets)
  • Work with Turner marketing teams and 3rd party platform teams to plan best launch strategy for each roll out
  • Work with other Turner teams (including US and International Digital Teams, the Central Content team and the local teams across EMEA) to share content and plans
  • Ensuring digital information is kept up-to-date on shared systems – including SharePoint and Data Dwell
  • Report on performance of apps and games post-launch
  • Communicate project information (e.g. production, localisation and project dates, project scope, plans and any changes from previously announced dates/plans) internally
10

Delivery Coordinator Resume Examples & Samples

  • Oversee and coordinate vehicle management administrative responsibilities at the delivery center
  • Monitor and manage vehicle pipeline flow and appointment calendars to ensure an accurate and efficient delivery process
  • Prepare, charge, and stage new customer vehicles in in an accurate and timely fashion
  • Work cross-functionally with other operations teams to ensure timely vehicle readiness
  • Record information and ensure data quality in our CRM and other systems
  • Replenish vehicle detailing supplies as necessary
  • Work with other departments to coordinate shipping of vehicles and supplies
  • Collaborate with service center vendors
  • Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values
11

Delivery Coordinator Resume Examples & Samples

  • Qualification: University Graduate
  • Language skills: English and Hungarian
  • Work experience/Professional Background: Order Management, Customer Support
12

Documents Delivery Coordinator Resume Examples & Samples

  • Processes intercampus, consortium, and interlibrary loan requests, including fulfilling request transactions, tracking delivery turn-around times, and assisting patrons with online loan request forms
  • Provides training in document delivery procedures for staff and participates in meetings and trainings relevant to the position
  • Coordinates course reserves services for the ACL, including assisting faculty; processing and removing materials each academic semester; preparing ACL materials for outgoing reserve requests; and training other staff on procedures, policies, and processing of reserve items
  • Collaborates with the Libraries’ Inter-Library Loan/Reserves unit to assist with processing during busy times and helps ensure consistency in the implementation of reserves policies and procedures
  • Direct public service duties at the service desk include assisting patrons with online catalog and database searches, document delivery requests, course reserves, interpreting and explaining library policies, assistance with print services equipment, and general circulation services
  • Serves as the technology and telecommunications coordinator for the library, providing staff assistance with regards to hardware, software, and general systems issues while serving as a liaison to the Arlington Technology Systems Division (TSD), Division of Instructional and Technology Support Systems (ITS), the Libraries Digital Programs and Systems Office, and the Telecommunications Office; and
  • Responsible for the maintenance and management of the Library’s computing hardware and other equipment
  • Must have knowledge of and experience with academic library functions, including current library systems (such as Ex Libris Voyager) and research resources
  • Must have experience using an integrated library system, office productivity software, and computer equipment and software
  • Must have a strong service orientation
  • Ability to work both independently and as part of a team in a fast-paced, production- and service-oriented environment
  • Academic library experience, preferably in circulation
13

Enterprise Delivery Coordinator Resume Examples & Samples

  • Have brilliant customer service skills
  • Have attention to details
  • Be able to manage own workload
14

Delivery Coordinator Resume Examples & Samples

  • On time and accurate delivery to our customers
  • Management of dates
  • Invoice linearity and forecasting
  • Inventory management
  • Respond to customers in an accurate and timely manner
  • Must possess an associate degree or equivalent years of experience
  • Strong knowledge of Microsoft applications (Excel, Word, Power point)
  • Proficient in V-look up, pivot tables, formulas and graphs
  • Ability to work constructively and co-operatively to achieve team goals and objectives
  • Ability to analyze information/data
  • Excellent written, verbal and interpersonal communication skills
  • Displays energy and drive in achieving goals and objectives
  • Understands and practices lean principles
  • Adjusts to multiple demands, shifting priorities, ambiguity and rapid change
  • Accepts and adapts to new or alternative approaches
  • Critical Thinker, with great analytical skills
  • Knowledge of Access
  • Six Sigma training or equivalent certifications
15

IT Portfolio Delivery Coordinator Resume Examples & Samples

  • Deliver profound guidance and support to IT Offering Owners and Business IT Partners in close cooperation with the Portfolio Manager and Resource Manager
  • Guide and support Business IT Partners and their teams in using the relevant portfolio, project and resource management tools (act as Super User and first line support for the teams)
  • Assist in preparation of monthly reporting together with Portfolio Manager and Business IT Partners
  • Assist in preparation of material for quarterly executive IT Value Councils together with Portfolio Manager and Business IT Partners
  • Coordinate reporting with IT Financials & Performance Management team and support implementation of tools and processes
  • Support Project Managers and Business IT Partners in delivering projects on time, scope and cost by for instance securing that projects are measured in such a way that earned value and estimate to complete is in alignment with approved budget
  • 2-5 years in the area of Project Management / PMO / Portfolio Execution
  • Experience from international organizations
  • English language at negotiation level – oral and written
  • Academic degree within Economics & Business Administration, Computer Science or similar
  • A self-motivating and result oriented mindset as well as a strong cross functional understanding
  • Strong interpersonal, collaboration and communication skills; you have the ability to work cooperatively with various stakeholders, leaders, and colleagues
  • Structured, analytical, and systematic, but also prepared for change
  • Motivated by a high pace, has a high energy-level and works determinedly and efficiently
  • Ability to handle a diversified workload and many task at the same time without losing focus on the individual task
16

Delivery Coordinator Resume Examples & Samples

  • Production control- scheduling and prioritisation
  • Maintaining databases
  • Completion of projects to ensure time delivery of client and internal projects and ongoing client account requirements
  • Degree qualified or extensive industry experience
  • Proficiency in MS Office with a strong focus on Excel
  • Ability to work autonomously or as a team member
  • Ability to build strong, open relationships with key stakeholders
  • Candidates with experience in SQL or Tableau would be of high interest
  • Great platform for career development within Equifax
  • Opportunity to work in a fast paced environment
17

Delivery Coordinator Resume Examples & Samples

  • Adhere to all safety policies and procedures related to all facets of the job
  • Provide quality customer service and customer care in support for Milgard customer base
  • Process and review service requests in a timely fashion
  • Communicate professionally with Milgard external customers and internal customers regarding product and business issues
  • Support the customer service process by working extensively with all departments as necessary
  • Pull customer pick up/will call orders
  • Minimum of one (1) or more years experience in customer service utilizing an AS400 system, preferably in a manufacturing environment required
  • Previous window sales and/or customer service preferred
  • Able to read and use a tape measure and operate basic hand tools
  • Read/write and basic math skills
  • Ability to get along well with co-workers
18

Delivery Coordinator Resume Examples & Samples

  • Assurance of Order Management Process. Monitors monthly entry of orders and upon receiving: Reviews quantities, plant allocation, flags all issues
  • Responsible for manage the Industrial business in Mexico
  • Resolve issues and responds with solutions regarding deliveries/sales orders from customers prior to delivery in order to avoid IFOT hits
  • Check availability of product, and communicates with Customer Service/ sales person/ freight forwarders as necessary
  • Works closely with USA and Europe plants to meet all customer service requirements
  • Monitor OEM Bulk Inventory and place orders to Europe as required by the latest released
  • Daily updates for the Open Order Report and Freight Open Orders. Proactively manages the reports to ensure accuracy of requested delivery dates
  • Monitor all orders including specific orders for products from different sources, USA and EUROPE
  • Perform daily Call with the Customs Broker to establish priorities based on customer requested arrival. (Interarmerica Forwarder & On Time Logistics Forwarder)
  • Perform daily call with Mexico transportation, to review the status of the orders and confirm the arrival to the customer
  • Participate on the day to day supply chain operations meeting and flag any risks on carriers capacity, product availability and potential IFOT hits
  • Develops specific process and KPIs
  • Responsible for maintaining a 97% In Full On Time (IFOT) shipping performance
  • Perform monthly GPS Reviews between 10%-15% of the total loads
  • Perform SLA KPIs
  • Foster influence 3PL partners in both transportation and warehousing in the HSSE and DSP culture to ensure behaviour and actions of partners delivers long term continuous HSSE improvement. This is critical given the size of geography, mileage covered, driving culture and road state
  • Monthly and Quarterly KPI revision
  • Works closely with others areas, especially with Planning, Production, Customer Service and Finance
  • Identifies key risks to performance and developing assurance that these are actively managed and mitigated
  • Responsible for closing distributors orders (OZ), as well as the Freight purchase order for the Mexico carrier (ON)
  • Responsible for closing CCSA Europe PO’s after pricing is being review by Procurement
  • Monitors all invoicing of orders, report volume delivery progress and follow up with all involved parties
  • Provides support to the solution of customer complains related to delivery of documentation or product
  • Monitors all export documentation is ready on time for the delivery out of the USA and Europe for Mexico
  • Review Europe Invoices for Mexico and request adjustments in the system if necessary before proceeding to close the orders in JDE
  • Review Claims with the plants
  • Request Credit Notes, RMA, SE to Customer Service and Customer Manage as needed, as well as provide follow up to ensure the creation of them
  • Responsible for the documentation of Mexico Processes in OMS Format
  • 2-3 year at least in Supply Chain Operations
  • Extensive experience in Logistics and business operations matched with advanced leadership skills leading the organization to deliver business performance
  • Must be proficient in MS Office Suite and Business Systems
  • A good working understanding of best practices in supply chain management, procurement, operations, management, engineering, organization, manufacturing, planning, inventory control, systems, safety, manufacturing accounting, human relations, warehousing, and distribution are essential
  • Well-developed skills in problem solving, communications, negotiation, planning, and leadership are needed
  • Experience of working with a variety of third party contractors and assets, across a region, required
  • Working across national borders or other intercultural experience would be an advantage
  • Ability to Manage the balance of cost and value, required
  • Ability to think outside the normal parameters, take unusual perspectives on situations, challenges and to look for ways to do things better, faster and more efficiently, desired
  • Actively promotes a positive team spirit and seek know how and best practice, related to own area of contributions, desired
  • Experience in working with outside vendors
  • Proven ability to work with a team of professionals located remotely
  • Fluent in English and Spanish required
  • Knowledge of Mexico / Latin-American logistical Operations
  • Performance Bias - Focuses effort and prioritizes work to deliver exceptional business value
  • Business Awareness - Demonstrates understanding of internal and external customer needs and exceeds expectations
  • Team Player - the ability to work with multiple teams at one time
  • Innovation - Strives for breakthroughs and thinks outside of the normal parameters
  • Self-starter - able to develop a work plan, initiate and execute with minimal direction
  • Proven ability to succeed in an unstructured environment
  • High energy level with ability to multi-task
  • Capable of developing solutions to barriers
  • Results & Customer service oriented
19

Delivery Coordinator Resume Examples & Samples

  • Order handling „In house Sales“. Smooth and accurate processing of customer orders. Beginning with quote creation to delivery
  • Administration and data handling of our customer base
  • Support our area managers and our office in Spain
  • Creating evaluation and statistics on sales figures
  • Performing „Tele Sales“ activities
  • Smooth and accurate processing of orders, from taking orders to delivery
  • Contact point for customers, sales, finance and shipping departments
  • Administration and data handling of the customer base
  • Administration and handling of special agreements including retail prices
  • Supporting area managers and sales manager with administrative tasks
  • Creating various reports (revenue information, quantity evaluation, monthly evaluation)
  • Telesales – generating additional sales with promotions and daily customer contact
  • Administration of external consignment stocks, loan units and internal demo pool
  • Contribute to in developing the department and its processes
  • Supporting our office in Spain
  • Creation and administration of customer data
  • Creation and administration of retail prices for each partner
  • Administration of consignment stock, loan units and demo pool
  • 3 to 5 years’ experience on similar position
20

Advanced Delivery Coordinator Resume Examples & Samples

  • Work closely with the Presales and Project Management teams to participate in and proactively way in the implementation projects. This may include conducting meetings, writing documentation and delivering technical information and presentations
  • Create strategies and put in place plans to have a right coordination of his/her team
  • Facilitate and lead client technical workshops
  • Use client engagement skills to ensure identification and analysis of client problems and opportunities for improvement
  • Provide the rules to his/her team to give an end to end solution capable to reduce or mitigate risks
  • Manage his/her team, defining and control activities
  • At least 5 years’ experience as technical leader within a wide scale technology services environment
  • Domain expertise and client engagement experience
  • Solid experience in delivering or implementation using industry standards, established patterns and best practices
  • Proven ability to facilitate and lead conversations and workshops with clients, strong customer liaison skills
  • Is an expert in configuration and installation in his chosen technology area
  • Expert system level troubleshooter
  • Provides technical mentorship
  • Strong supervisory skills
  • Diagnose major problem with ease
  • Integrated product knowledge
  • Competent designer of solutions
  • Good understanding of the IT Solutions in the market (especially Cisco Technology)
  • Excellent communication (verbal and written) presentation skills
  • Good problem solving skills with the ability to ask the right questions to uncover the core of the problem
  • The ability to work with a variety of internal and external stakeholders to ensure that the solution leads to business transformation
21

Fleet Order to Delivery Coordinator Resume Examples & Samples

  • Check and place new fleet vehicle orders using Volvo Sales Support (VSS), Order manager (OM), and Dealerpoint (DP-TA), Partner Distribution RT, SAP, Business Warehouse, dependant on brand
  • Effective order planning at Factory and with Suppliers
  • Action order amendments in line with policy and procedure
  • Effective progression of Fleet vehicle orders through to delivery
  • Liaise with external and local suppliers to schedule required work, minimising chassis pipeline
  • Manage all purchase orders in relation to each deal
  • Regular and appropriate communication of progress, identifying and managing risks to delivery
  • Manage all relevant systems regarding pipeline progression and financial status of the deal
  • Vehicle registration and taxation, where applicable
  • Vehicle Invoicing, manage GP target
  • Regular delivery forecasting in conjunction with Fleet Account Managers
  • Regular reporting – Forecast and Stock/Inventory
  • Attend regular Commercial meetings, Visits to key customers/ depots
  • Intermediate level skills in MS Office
  • First class organisation & administrative skills
  • Ability to prioritise and plan effectively
  • Ability to communicate effectively at all levels
  • Ability to influence effectively and appropriately
  • Self-motivated and capable of working under own initiative
  • A positive attitude towards implementing change
  • Proactive & forward thinking
  • Grades A – C at GCSE for Maths, English and Science
  • Experience in a fast paced commercial environment
22

Delivery Coordinator / Technology Specialist Resume Examples & Samples

  • Maximizes the profitability of each sale by selling vehicle accessories and aftermarket services and ensuring 100 percent turnover to F&I
  • Verifies that all sales documentation and related paperwork has been correctly and fully completed
  • Supervises delivery preparation of all sold vehicles, ensuring that purchased options have been properly installed and that all features are fully operational
  • Coordinates delivery of vehicles to customers, providing tour of dealership facilities and introducing customer to appropriate dealership personnel including service manager or available service advisor
  • Develops, implements, and maintains an owner follow-up program to encourage repeat and referral business, and ensures that every customer is satisfied with the delivery and performance of his/her car
  • Establishes procedures for addressing customer concerns or complaints promptly
  • Encourages new business by developing, implementing, and monitoring a successful customer tracking and prospecting system
  • Maintains frequent contact with manufacturer and other vendors to ensure a thorough knowledge of current leasing, sales, and incentive programs
  • Follows instructions from a supervisor
  • Interacts effectively with co-workers
  • Maintains professional appearance
23

Delivery Coordinator Resume Examples & Samples

  • Responsible to administrate, coordinate and manage the customer product from point of shipping to delivery. responsible to identify and resolve discrepancies in shipping and/or transportation scheduling parameters, postal, inventory, OS&D, and/or delivery issues
  • Manages multiple assignments simultaneously and must maintain positive customer and employee relations
  • Serves both sales representatives, CSRs and PSRs as primary contact and source of information on particular jobs
  • Field calls from customers’ suppliers, sales rep, plants and customers regarding, scheduling, quantities, deliveries, overages/shortages and due dates
  • Services the customers by solving problems, gathering and transmitting information as needed and demanding product that meets delivery requirements and standards
  • Associates or Bachelor’s Degree in related field highly desired
  • One + years in a transportation or logistics environment; or equivalent combination of education and experience
  • Demonstrated experience working in Excel or PC based database platform required
  • Must maintain and increase understanding and proficiency in new logistics principles, techniques and regulations
  • Previous experience in a customer service role with multi-tasking on the job is required
  • Must be self-motivated, flexible, organized and able to multi-task in an ever-changing environment
24

Regional IT Solutions Delivery Coordinator Resume Examples & Samples

  • Compiles and updates monthly regional IT project status reports (PPIs)
  • Coordinates updates and follow ups on monthly project status report questions
  • Compiles and updates monthly IT financial reporting for budget, forecast, and variance reporting
  • Coordinates updates and follow ups on monthly IT budget, forecast, and variance reporting
  • Compiles and updates monthly IT capital projects reporting for budget, forecast, and variance reporting
  • Coordinates updates and follow ups on monthly IT capital projects budget, forecast, and variance reporting
  • Coordinates and disseminates updates to IT processes, standard templates, and polices to IT staff
  • Facilitates IT related training on policies and processes
  • Coordinates and updates stats as to IT related compliance and audit items
  • Participate in ongoing PMO, Compliance, and IT Finance meetings
  • Maintains a repository of regional IT Project documents, IT Budget and Finance documents, and IT Audit and Compliance documents
  • Facilitates compliance certifications in audit tracking tool as needed (monthly, quarterly, annually) for IT Policy items
  • Actively participates as a member of the PMO team that oversees the PMO approach to standards, processes, and procedures for projects
  • Review requests for purchase of IT equipment and software to confirm that they meet Newmont current standards
  • Create Purchase Requisitions in SAP for all approved IT resources
  • Expedite and resolve queries with IT Purchase Orders, Contracts, and Invoices
  • Ensure goods required urgently are delivered on time by the most cost-effective option
  • Resolve delivery, pricing, and/or quality issues with IT vendors if they arise
  • Identify and implement opportunities to improve on the performance of IT suppliers and achieve customer requirements
  • Identify and record maintenance contracts and related commercial documents are registered in the document management system
  • Analysis and reporting on IT asset maintenance and renewal
  • Track the historic and likely future costs of IT asset maintenance and license renewals
  • Ensure the maintenance an ongoing improvement of the IT Asset Management System
  • Work with IT Management and Finance to ensure that accruals are identified and accounted for at month end
  • Work with Finance to ensure that IT cost distribution and reallocation is timely and accurate
  • Gather and collate the information from IT Management on a monthly basis to ensure that forecasts are accurate and submitted on time
  • Assist IT project managers in tracking and reporting costs and progress by ensuring that the appropriate reports are available
  • Ensure that the proper and timely accruals of cost center/project codes are correctly charged
  • Bachelor’s Degree in computer science, accounting, business, or other related field
  • Three (3) plus years progressively responsible experience in business, IT, purchasing, and/or accounting with strong coordination and tracking skills
  • Strong knowledge of financial planning, purchasing, vendor management, and project tracking
  • Excellent verbal and written communication skills, previous leadership, management, and/or supervisory experience, and the ability to achieve results through others
  • Proven ability to communicate effectively with both business and technical constituents
25

B-online Delivery Coordinator Resume Examples & Samples

  • Experience of administrative role
  • Experience of a customer facing role
  • Good interpersonal skills are required with the ability to negotiate and persuade
  • Good written and verbal communication skills are essential
  • Good numeracy and statistical skills are required
  • Degree level or equivalent qualifications or experience
  • Intermediate level of ability of Microsoft Office including Outlook, Excel, Word, Powerpoint
  • Knowledge of other Microsoft applications such as Project and Visio
  • Experience of a customer-facing role
  • Experience of a co-ordination or administrative role
  • An understanding of the needs of stakeholders in the assessment policy including centres, lead examiners, Ofqual and candidates
26

Home Delivery Coordinator Resume Examples & Samples

  • Support and facilitate key aspects of business and operational planning
  • Execute and keep track of various activities and processes
  • Determine and track time frames, procedures for accomplishing projects
  • Assist with scheduling internal and external meetings
  • Review pertinent data and facts to identify and solve issues and mitigate risks, prioritize your work load and work on ad hoc projects as assigned
  • Experience with problem solving, follow-through and resolution
  • Excellent communication, time/project management, organizational, and analytical skills
  • Candidate must be highly organized with effective and exceptional communication skills
  • Ability to prioritize work, handle multiple tasks and work independently required
27

Delivery Coordinator Resume Examples & Samples

  • Oversee and coordinate administrative responsibilities at the delivery center
  • Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process
  • Prepare, print and process delivery documents in an accurate and timely fashion
  • Work cross-functionally with other sales operations teams to verify sales orders, financing contracts and registration documents for accuracy
  • Replenish office supplies, uniforms, and customer refreshments as needed
28

Delivery Coordinator Resume Examples & Samples

  • Executes Order Change activities between People Soft roles (Receives change requests and validates that the information is complete) and ERP Roles
  • Maintain accuracy of the Scheduled Arrival Date on customer orders to ensure proper sourcing and customer delivery
  • Restructure orders to generate staging configurations on orders that require staging
  • Provide Promise Dates to reflect the supplier committed ship date as needed
  • Provides a single point of contact for all sales order issues after order submission
  • Interfaces with the Buyer to address supply and delivery exceptions that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer sales order
  • Monitors inventory levels to assure material will be available and aligned properly to meet customer delivery requirements
  • Reviews excess inventory for rework and product substitution
  • Accountable for Revenue Alignment and Management
  • Initiates the monthly PYIRO meeting and provide updates to management on potential risk or issues
  • Monitor Shipped Not Invoiced (SNI) daily Obtain and provide Proof of Delivery (POD) to the EOJ and submit billing trigger to CIS for linear invoicing
29

Delivery Coordinator Resume Examples & Samples

  • You lead contractual agreements with suppliers
  • Setting up and execution of governance
  • Managing SLA performance and financials of services
  • Be central point of contact for customers & suppliers with respect to contractual matters
  • You are accountable for adequate Service Level Agreement (SLA) Management
  • Accountable for the operational management of the SLA with suppliers
  • Accountable for measuring supplier SLA compliance/performance on metrics set together with the Delivery Manager
  • Accountable for monitoring supplier adherence to contractual agreements together with (Regional) Service Delivery Managers
  • You are responsible for adequate communication and engagement of IT Suppliers
  • Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation
  • Serves as the point of contact for internal partners on contractual matters
  • Responsible for organizing formal meetings with suppliers besides the day-to-day contact
  • You support the operation
  • Supports Incident management: coordination of 2nd level escalations
  • Supports that on-going issues and change management are being dealt with in accordance with the contract
  • Maintains an audit file for each contract that includes the original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules
  • You are responsible for adequate execution of financial contract matters
  • Initiates purchase orders via SRM and ensures that they are delivered to supplier in time to avoid payment delays or incorrect invoices
  • Works with Sourcing, Finance, and Supplier to ensure adherence to broader finance requirements such as accruals, forecasting, application of discounts/service credit, timely payments, etc. in line with the contract
  • Monitors transaction compliance (milestones, deliverables, invoicing etc.). Track payments and deadlines
  • You lead quality and risks related items to contract management
  • Maintains confidentiality between various suppliers
  • Analyzes and mitigates risk, specifically but not limited to contractual matters
  • Together with Service Manager drives continuous improvement with suppliers and proactively acts on opportunities for improvement
  • Together with the department Sourcing strives for professionalization of contract management
  • Knowledge of ITIL (service management and lifecycle)
  • Understanding of Foundation Services: Global Network Services (MPLS and Internet), Managed LAN Service, Remote Access (RAS) Services, DNS/DHCP/IPAM (DDI) Service, Secure Web Access Service, Global Network Optimization & Monitoring Service
  • General IT infrastructure knowledge
  • Good negotiation skills and confident in dealing with conflicting interest
  • Excellent customer and business relations skills
  • Ability to work with different cultures
  • Ability to work with several business levels
  • Ability to manage multiple priorities with good follow through, strong analytical skills. Able to prioritize and focus
  • Team player who fosters teamwork in a global, multicultural, and virtual context, leverages and orchestrates diverse partners with adequate sense of urgency to deliver full value to customers, share insights with colleagues
  • At least 10 years of general working experience
  • Experience in service delivery and contract management
  • Experience in an IT environment > 4 years
  • Experience in working with IT suppliers > 2 years
  • Experience in (IT) supplier management > 2 years
  • At DSM’s Group Information Solutions (GiS) our vision is to provide a wide range of Desirable, Reliable, Efficientand Cost EffectiveDigital Solutions. We develop people who are passionate about delivering World Class servicesand solutions so DSM can fully realize its ambitions in business and in society
30

Delivery Coordinator Resume Examples & Samples

  • Accountable for measuring supplier SLA compliance/performance on metrics set together with the Service Manager
  • Orders purchase orders via SRM and ensures that they are delivered to supplier in time to avoid payment delays or incorrect invoices
  • Works with Sourcing, Finance and Supplier to ensure adherence to broader finance requirements such as accruals, forecasting, application of discounts/service credit, timely payments, etc. in line with the contract
  • Common knowledge Office Environment
  • Collaboration knowledge: mail-Office 365, Office 2010, SharePoint
  • Unified Communication knowledge: Voice and Video conferencing (Tandberg), Lync/Skype for business
  • Workstation knowledge OS: Windows 7 / Windows 10
  • Identity and Access Management knowledge
  • Knowledge of applications and (possible) business impacts
  • Team player who fosters teamwork in a global, multicultural and virtual context, leverages and orchestrates diverse partners with adequate sense of urgency to deliver full value to customers, share insights with colleagues
31

Delivery Coordinator Resume Examples & Samples

  • Associate degree in a related field or equivalent
  • Proficient in use of MS Office applications
  • Two plus years industry-related experience
  • Must be proficient in the English language
  • Responsible for keeping current on the latest technology
  • Must have excellent organization skills
  • Must have the ability to interact professionally with both clients and colleagues
  • Must be reliable and able to work under pressure
  • Must be willing to take the initiative
  • Must be a good problem solver
  • Must be cooperative and be able to gain the cooperation of others
  • Must be detail focused
  • SAP and Microsoft CRM knowledge is a plus
  • Working Shift: Must be willing to work on public holidays as well as a rotational shift structure 4:30pm - 1:30am (UK Shift) and 10:00pm – 7:00pm (APAC Shift)
  • Only qualified candidates will receive consideration and follow up*
  • LI-CM2
32

Plan & Build Delivery Coordinator Resume Examples & Samples

  • Order and track delivery of a wide range of Access Network Assets from BTOR and other vendors
  • Report on the status of delivery
  • Update asset inventories to reflect the status of order/delivery/handover
  • Provide PMO support to Delivery Managers and the Plan & Build Manager
  • Autonomously manage end to end BAU activities such as FTTC links and tie cables
  • Ordering, tracking and manage delivery of a wide variety of Access Network assets such as circuits and exchange space
  • Delivery of small projects and BAU type work to agreed success criteria
  • Identifying and managing constraints as part of the execution of the work
  • Identify and manage dependencies which may affect the success of the work
  • Allocate, distribute and drive through delivery of Work Packages
  • Ensure the project deliverables can be accepted into normal business operations (SMC, Sys Ops, NOC etc)
  • Manage resource/equipment
  • Maintaining the asset repositories and audit trail
  • Work with appointed Project assurance to ensure that the quality and integrity of the Project is satisfactory
33

Delivery Coordinator Resume Examples & Samples

  • Experience in managing a team of customer call centre and/or Order Delivery Team
  • Computer literate in Microsoft Office and ERP system
  • Able to understand detailed instructions and work from procedures
  • Able to coordinate work within a team environment under limited supervision
  • Results focused
34

Delivery Coordinator Resume Examples & Samples

  • Support the customer service process by working extensively with Outside Sales Representatives, Production personnel, and Scheduling
  • Creates and executes MPS plans, meets MPS commitments and works within the guidelines of MPS; reflects Milgard’s business values and the Milgard philosophy in all business interactions
  • Incorporates Milgard’s vision and values into day-to-day activities and behaviors; guides and motivates others to remain committed to the Milgard philosophy
  • Adheres to all facets of safety policies and procedures
  • Minimum of one (1) to two (2) years experience in customer service utilizing and enterprise system, preferably in a manufacturing environment
  • Work independently, at times under pressure
  • Sense of urgency; meeting of deadlines
  • Computer literacy and ability to learn new computer software programs
  • Excellent written and oral communication skills; strong organizational skills and attention to detail
35

Delivery Coordinator Resume Examples & Samples

  • Candidate must possess at least a Higher Secondary/ SPM/ STPM
  • Required language(s): Bahasa Malaysia, English
  • Fresh graduates/ Entry level applicants are encouraged to apply
  • Full-Time position(s) available
  • Prefer able to drive van (with GDL license)
  • Minimum 5 years experience in transportation, courier services
  • Familiar with Klang Valley Routing
  • Ability to work as part of a team with a minimum of direct supervision
  • Organisational awareness and ability follow process & procedures
36

Customer Experience Delivery Coordinator Resume Examples & Samples

  • Provides a pressure-free ownership experience. One that helps guests better understand the operation, benefits and value of Cadillac innovations and engineering advantages. This higher degree of understanding will help guests better appreciate their vehicles, which in turn create a stronger emotional connection to the brand
  • Assesses customer knowledge and priorities to personalize the ownership experience
  • Explains and demonstrates vehicle features and technologies, focusing on customer comfort level and retention
  • Acquires and maintains total product knowledge on all vehicles and understands competitors' vehicle features and benefits
  • Keeps abreast of new products, features, accessories, etc., and their benefits to clients
  • Follows up with customers within one to two weeks after delivery to answer questions or conduct additional clinics to teach other feature operations
  • Directs customers to additional information resources
  • Delivers a delightful ownership experience
37

Project Delivery Coordinator Resume Examples & Samples

  • Typically has 0-1 or more years of consulting and/or industry experience
  • Ability to work in a team environment that is process orientated and deadline-driven
  • Professional oral and written communication skills
  • Basic software or application skills to complete job successfully
  • Strong problem solving and troubleshooting skills with experience exercising mature judgement
  • Monitor and manage assigned project activities, including design, development, testing, integration, implementation, and sustainment
  • Communicate with team to delegate task and provide status of project activities milestones
  • Maintain projects schedule, collecting status updates for tasks
  • Facilitate meetings to identify risks and document and track issues, and lessons learned
  • Manages the coordination of the stakeholders and working groups
  • Maintain knowledge management, to include SharePoint, or any other government approved electronic repositories
  • Develop various reports such as the Interim Progress Reports (IPRs) and other Project Reports; as well as Quad Charts, 5x8s, and Critical Issues Reports
38

Sales & Delivery Coordinator Resume Examples & Samples

  • Have excellent organisational and time management skills
  • Be confident and outgoing
  • Have a good standard of written English and strong verbal communication skills
  • Be able to work well in a team
  • Have a minimum of 5 x GCSE at grades A*-C including maths and English
39

Customer Delivery Coordinator Resume Examples & Samples

  • Find and execute part order solutions for the Global Parts and Repair Solutions, Inside Sales, and Multi-Vendor teams
  • Deliver part solutions within the required global compliance guidelines
  • Optimize all cycle time elements associated with the order fulfillment process
  • Act independently in a self-directed manner
  • Directly place orders with internal and external suppliers
  • Leverage computer tools and on-line databases to determine best actions to take on orders
  • Perform special operations required to manually fulfill orders when key data systems are undergoing maintenance
  • Take action with other cross-functional teams including distribution, transportation, customs, order processing, asset planning, and repairable teams
  • Create commercial invoices for some international orders when necessary
  • Communicate accurate order status with field service teams, customers, and internal teams before passing orders to the next shift or responsible coordinator
  • Maintain work que to align with Global Metrics and overall team goals
40

Services Delivery Coordinator Resume Examples & Samples

  • Creating and running training sessions for clients
  • Working closely with the Co-op to manage the key partneships we have
  • Providing service management, working with other departments as necessary to solve queries
  • Accountability for the Sales process, ownership of tracking through Salesforce, monitoring progress and closing opportunities
  • Building and maintaining good relationships with direct client-facing colleagues
  • Become a subject Matter expert to help the Client interact with our systems
  • Collaborating with all teams at Nielsen to ensure that all work is connected to the clients needs
  • Previous training experience is desirable
  • Strong delivery or implementation administration skills
  • The ability to demonstrate good customer service skills across all media and with a passion for technology (phone, web chat, email and face to face)
  • Excellent task management and prioritisation skills
  • Open to running client facing training session
  • Motivated through achieving results
  • LI-GB
41

Invoicing & Delivery Coordinator Resume Examples & Samples

  • The role as single point of contact supporting the sales organization with production deviation information and customer with transport information
  • Execution of the administrative flow and follow-up of the outbound deliveries to agreed delivery point
  • Invoicing of CBU trucks and issuing of necessary transport and customs documents
  • Ensuring that delivery plans are met and take actions and support business with prioritization when deviations occur
  • Be involved in the performance in the Delivery process through networking and follow up on relevant KPI´s
  • Cooperation with both internal and external organizations, such as GTO CVA & LS, CCR, ACC, Banks, Shipping companies and Customs
  • Proficiency in English language is required
  • Critical to be customer oriented with a true service mindset
  • An excellent team player who can drive changes and move towards common visions and goals
  • Ability to work independently and take initiatives
  • Target driven and proactive
  • Ability to handle several different IT systems
  • Experience from industrial and/or commercial processes
  • An interest for cultural integration, preferably with international business experience
  • It’s an advantage to have experience of logistics processes and knowledge of delivery and payment terms for outbound transport solutions
  • It’s an advantage to have experience in Letter of Credit
  • It’s an advantage to have a University degree or other relevant education
42

Delivery Coordinator Resume Examples & Samples

  • Partnering with the Buyer to resolve supply issues effecting customer delivery
  • Monitoring inventory and staging status and communicating of issue resolution
  • Managing CPP integration to the solution as necessary
  • Monitoring and adjusting local transportation from sources to customer locations
  • Adjusting delivery schedules as necessary to meet customer delivery dates
  • Managing order changes or shifts in the customer requirements
  • Communicating changes to all downstream processes and monitoring impact
  • Initiating the monthly PYIRO meeting and providing updates to management on potential risk or issues
  • Restructuring orders to generate staging configurations on orders that require staging
  • Monitoring Shipped Not Invoiced (SNI) daily
  • Obtaining and providing Proof of Delivery (POD) to the EOJ and submitting billing trigger to CIS for linear invoicing
  • Managing orders to align to Revenue Outlook
  • Minimum 2 years of relevant experience
  • Experience with customer service and the ordering process
  • Advance MS Excel skills
  • Analytic and Detail-oriented
  • Self–driven with the ability to work independently as well as in a team
  • Bachelor’s degree – Preferred
  • Excel or customer service certifications – Preferred
43

Account Delivery Coordinator Resume Examples & Samples

  • Point of escalation for client Service Delivery issues
  • Manage Delivery to client SLAs/Entitlement via IBM SSR/ Subcontractor /Global Business Centres and RTS
  • Contracted Delivery Reporting (Delivery performance, trend analysis, SLA reporting etc..)
  • Assist the onshore ADM with preparing PIR (Post Incident Review) reporting
  • Work with ADM/ADC managing and resolving to closure escalations from the Break/Fix Function and/or directly from clients
  • Vendor Account Performance Management
  • Work closely with other teams to achieve client outcomes (including contract Deliverable, Commercial Delivery Mgmt, Subbie Relationship/Transition Mgmt teams)
  • Comply with IBM Business and Project Controls
  • Work with CDE/CDM or SDM on service/process improvements
  • Works well in matrixed client focussed team
  • Microsoft Office product skills - word processor, spreadsheet, presentation
  • Excellent communication skills (written, verbal, phone skills)
  • Ability to work through problems/obstacles to achieve a desired result
  • Able to multi task and meet deadlines
  • Excellent and proven understanding of IT service delivery
  • Ability to learn new business tools ( RCMS, BSuite, Remedy, PIMs )
  • General understanding of Contract and/or Financial processes
  • Proven Ability to manage to a defined Statement of Work and Customer Service Levels
  • Proven understanding of process improvement plans, Change control management and process controls
  • · Microsoft Office product skills - word processor, spreadsheet, presentation
  • · Excellent communication skills (written, verbal, phone skills)
  • · Ability to work through problems/obstacles to achieve a desired result
44

Delivery Coordinator Resume Examples & Samples

  • Resolves traffic issues which come from Client Services or the client via the front end menu as it relates to the timely pick-up of client payroll data and the delivery of payroll packages via ADP drivers and outside courier services
  • Demonstrates effective communication, conflict resolution and negotiation skills via the telephone or in person to ensure superior service outcomes
  • Notifies the client of any excessive delays pertaining to the delivery of payrolls
  • Manages the Work Measurement Program which involves preparing and reviewing Base Time Reports, Overtime Reports and FTE counts in an effort to identify and analyze trends, benchmark improvements and reduce costs
  • Acts as the team leader in the absence of the Traffic Supervisor or Manager by providing direction to the Drivers and prioritizing critical issues
  • Conducts the traffic orientation program for new associates and defensive and safe driving classes for existing Drivers
  • Conducts on-road driver audits with all new Drivers
  • Maintains a database of client addresses and trip sequencing to efficiently coordinate the route structure
  • Assists in the training and development of Lead Drivers and potential Dispatch candidates
  • Acts as a mentor and makes suggestions to management regarding associate development
  • Schedules and conducts Accident Review Board (ARB) hearings for any Drivers that have had an accident
  • Collects and tallies the votes and informs the Driver of the outcome in a timely manner
  • Maintains the automated vehicle maintenance software system and ensures that inspections are completed and that all safety standards are adhered to according to scheduled deadlines
  • Audits invoices and analyzes repeat repair reports
  • Performs special projects as assigned
  • High School diploma required or the equivalent in education and experience
  • Experience as a Lead Driver or Dispatcher with a proven proficiency in resolving client issues relating to the delivery or pick up of client payroll data
  • Knowledge of traffic scheduling and the utilization of outside courier services essential
  • Must be able to identify and analyze trends, benchmark improvements and reduce costs
  • Demonstrated knowledge of PCs, payroll applications, Radclyffe, ACCESS and Professional Service Works preferred
  • Good verbal and written skills required
  • Ability to work under pressure and handle multiple tasks simultaneously necessary
  • Effective time management skills necessary
45

Home Delivery Coordinator Resume Examples & Samples

  • Schedule timely and accurate delivery of customer merchandise
  • Check and verify customer orders to ensure the contents of the order are accurate, paid for and free from damages
  • Complete general routines and ensure housekeeping is of the highest standard
  • Promote a safe working environment for fellow co-workers, customer and visitors by reporting any safety hazards, concerns or ideas for improvement
  • Effective verbal and written skills in the English language
46

Customer Experience Delivery Coordinator Resume Examples & Samples

  • Ensures that vehicle has met all pre-delivery checklist requirements. Sets expectations for length of delivery
  • Programs personalized settings prior to customer delivery
  • Resolves customer inquiries for vehicle technology issues
47

Materials Delivery Coordinator Resume Examples & Samples

  • Follows all safety policies and procedures defined by the company safety program and OSHA regulations to eliminate work related injuries
  • Practices Lean principles and participates in Kaizen events and continuous improvement projects
  • Responsibilities are within the Supply Chain Management Function as a generalist or in a combination of Disciplines
  • Performs supply chain and logistics functions, such as Material Handling, Forklift Operation, Inventory, Order Receipt, Inspection, Fulfillment and Shipping
  • Transports materials/finished product using a forklift truck or reach truck to designated locations within the warehouse, which may include loading, unloading and order picking
  • Fulfills orders, including order entry, administration, and shipping
  • Processes orders and ensures orders flow effectively through systems and processes in accordance with the organization's customer service standards
  • Executes capacity plans to support build-to-stock and/or build-to-order environments
  • Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost
  • Manages the organization's warehouses, including processing, packaging and storage of supplies, materials and equipment
  • Accounts for all materials and supplies in the stores facilities; audit goods received into warehouse
  • Executes the receipt, storage and shipment of materials, and related reporting in accordance with established procedures
48

RTC Apparatus Delivery Coordinator Resume Examples & Samples

  • Ensure a superior customer buying experience for customers purchasing REV products
  • Support individual Account Managers by generating and maintaining a full list of requirements on each unit sold by the RTC
  • Maintain an accurate delivery schedule and a list of work to be done on all apparatus sold by the RTC
  • Provide excellent customer service while fulfilling the overall needs of the client, account managers, and company
  • Work directly with the Account Managers to insure any and all customer issues are addressed in a timely manner
  • Work with customers and Account Managers to schedule and coordinate drivers when necessary
  • Work with customers to coordinate training to ensure NFPA compliance
  • Compile and distribute emails to Fire Departments announcing a new delivery to a FD, along with sales information
  • Be an integral part of planning meetings, account management meetings, service meetings, and any other meeting that supports the customer delivery experience
  • Any other task assigned by Management of REV RTC
  • High School Diploma minimum
  • Experience with customized products in customer-oriented environment
  • Experience with scheduling and coordinating tasks
  • Experience in fire-rescue industry preferred
  • Experience with Microsoft Office products (Word and Excel primarily)
  • Personnel management in sales and/or service shop environment helpful
49

Solution Delivery Coordinator Resume Examples & Samples

  • Validate new orders to ensure that project deliverables are clearly defined, have departmental approval and are agreed with the Client at the initiation phase of the project
  • Work with the Client Service Partner and relevant heads to ensure any deployed projects are in-corporated within existing or new Client support agreements/contracts
  • Provide and manage the conduit for all communication written and oral with the Client in relation to the Project
  • Update CenturyLink Configuration Management Systems (i.e. Vantive) and ensure data accuracy for each project implemented
  • Use and follow the Global-based project coordination and project management processes
  • Where appropriate; document projects through the use of the high level Project Plan
  • Control delivery schedules and implementation quality by
  • Managing change and preventing scope creep
  • Record and transfer lessons from projects through the Lessons Learned Report and communicate these to the PMO
  • Communicating effectively with all project stakeholders through meetings, conference calls, RAG Reports, and Hosting Integration tracker
  • Liaising with Purchasing and Asset Management to ensure that equipment, software and licenses are ordered and delivered on time, to the correct location
  • Ensuring that, where necessary, 3rd parties (such as cabling contractors) are informed of the work, and delivery method thereof, to be conducted on site
  • Closing the project immediately upon completion: submitting Project Completion documents to the Client, and passing appropriate project information to CENTURYLINK Communications Operational and Contracts teams
  • Inform management and colleagues of progress on projects by providing periodic progress reports on the performance of the project against the agreed deliverables. Escalate issues as appropriate to the Programme Manager
  • Working with the Client to define and agree a project schedule encompassing all project activities, milestones and key dependencies
  • Regularly reporting progress to the client
  • Principle ownership to the Client in relation to all issues that arise during the course of the project
  • Work with all areas within CenturyLink to ensure the timely resolution of any identified issues to the Client’s satisfaction
  • Identify and track all risks that may potentially impact upon the deliverables of the project. Analyse the technical, financial, time and Client relationship implications
  • Ensure any agreed variation, especially relating to cost and time, is covered by a written Client instruction accepting variation
50

Qr-customer Delivery Coordinator Resume Examples & Samples

  • Monitors and supervises Ground Services Oracle - i-procurement system
  • Coordinates and delivers time lines of purchasing and logistics
  • Assists with in the whole process of tenders
  • Provides administrative and logistics support to Customer Delivery team, including invoices, delivery of stock items
51

Delivery Coordinator Resume Examples & Samples

  • Schedule & confirm customer deliveries
  • Coordinate & communicate with delivery drive teams
  • Resolve customer service delivery issues
  • Communicate delivery concerns with customer delivery manager
  • Liaison between customers and delivery drive teams
  • Excellent listening skills and the ability to work independently and with a team
  • Excellent phone etiquette, interpersonal skills and the ability to multi-task in a fast paced environment
  • Proficient in PC-based applications
  • Customer service skills including listening, attention to detail and professional verbal and written skills
  • Prior call center experience and dispatcher experience is preferable, but not necessary
  • Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events
52

Professional Development Program Delivery Coordinator Resume Examples & Samples

  • Minimum of 3 years’ experience in event planning/management or customer service
  • An equivalent of education plus relevant experience in an office environment
  • Bachelors Degree in the Arts or Sciences is strongly preferred
  • Ability to work in a collaborative, cross-functional, fast-paced, deadline-driven environment with a diverse set of stakeholders and a demanding global clientele
  • Strong attention to detail and ability to follow through
  • Ability to be adaptable and flexible when facing unknown situations
  • Solid oral and written communication skills
  • Flexibility and ability to occasionally work long hours prior to and during programs
53

Delivery Coordinator Resume Examples & Samples

  • 1-2 years of office/clerical related experience which included customer relations responsibility and problem resolution
  • 1-year shipping receiving, distribution or NFM warehouse experience
  • UPS, FedEx, and Teklogic experience are strongly preferred
  • Knowledge of computers and Microsoft products required
  • Data entry skills per established department requirements
  • Excellent oral communication and phone skills
  • Must successfully meet current back screening requirements
  • Ability to work night, weekend and/or early morning hours based on business needs
54

Loan Delivery Coordinator Resume Examples & Samples

  • Enter purchase advice data
  • Prepare documents for delivery to secondary market investor
  • Complete data required for import into investor selling systems
  • Validate closed loan information matches lock
  • Reconcile investor purchase advice versus lock confirmation and investor commitment
  • Monitor the pipeline of secondary market commitments
  • Build and distribute loan sale reports
  • Must be detail oriented and have strong organizational skills
  • Extensive knowledge of FNMA, FHLMC, FHA, VA and/or the secondary market loan sale requirements
  • Ability to communicate effectively in writing and orally
  • Ability to resolve interpersonal conflict and miscommunications
  • Keenly aware of timing to fulfill required deadlines
  • Knowledge of spreadsheet software and ability to use word processing software
  • Must be able to be bonded
  • 1-3 years loan delivery experience required. Must be self-motivating and task oriented
55

Delivery Coordinator Resume Examples & Samples

  • Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety
  • Introduces customers to service and parts personnel, indicating shop location and hours of operation
  • Follows up with all sales and warranty customers within 48 hours to ensure customer satisfaction
  • Develops and monitors the results of a dealership customer service questionnaire
  • Stays abreast of upcoming community events and considers ways in which the dealership might participate
  • Coordinates special dealership events, promotions, and seminars
  • Implements customer satisfaction programs
  • Strives for high ranking on manufacturer surveys
  • 2 years of Retail/Direct to consumer sales experience
  • Bilingual skills is a preferred
  • Must be able to effectively communicate and demonstrate each feature of the vehicle
  • Must be available to work nights, weekends and/or be on-call
56

Public Assistance Program Delivery Coordinator Resume Examples & Samples

  • Responses to the Supplemental Questions (Note that your responses to the supplemental questions will be used for interview selection), AND
  • A list of three professional references. Please include two past/current supervisors, one peer and/or subordinate, if applicable. For each reference include the following
  • Name
  • Professional Title
  • Working Relationship
  • Daytime Phone number
  • Email Address
57

Delivery Coordinator Resume Examples & Samples

  • Communicate and coordinate delivery with clinicians regarding patient shipment
  • Contact patients to schedule medication delivery and payment and document within the MIS
  • Manage patient Quick Start and follow-up
  • Answer patient questions and concerns and transfer to the clinical team (pharmacists and nurses) when appropriate
  • Identify and report adverse events (AEs) and product complaints (PCs) to clinicians
  • Prior experience working in a Pharmacy setting preferred
  • Knowledge of healthcare terminology and experience in a healthcare environment
  • Competent in basic computer skills and proficiency in Microsoft applications
  • Highly motivated and committed to excellence with a positive attitude
  • Strong organizational skills, ability to prioritize and work under pressure
  • Excellent customer service and communication skills
  • Ability to effectively work with people
  • Entrepreneurial approach to bring new ideas to our service and solutions
  • Flexible, adaptable, conscientious and detail oriented
58

Delivery Coordinator Resume Examples & Samples

  • Dispatches over 200 Direct Served loads daily
  • Closely Liaisons with customers, carriers and and operations partners
  • Receives and handles customers inquires and complaints
  • Monitors and resolves invetnory issues for 1700 Forecasted stations
  • Coordinates with Transportation Specialist in securing optimal number of transports
  • 2+ years of petroleum truck dispatch experience or equivalent
  • Demonstrated intermediate experience using MS Office Suite (Excel, Word and Outlook)
  • Ability to access, analyze and act to resolve daily and on going issues
  • Ability to initiate process improvements
  • Effective and professional communications and telephone skills
  • Effective interpersonal, customer service and teamwork skills dealing with internal and external customers
  • Demonstrate a commitment to the Loss Prevention System and efforts to steward the process
  • Ability to coordinate multiple tasks with a high degree of accuracy and attention to detail
  • Demonstrates a reliable work history
  • Must have the ability to work a rotating schedule that often includes weekends, holidays and PM shift as needed
  • Must have the ability to work a 4/10 work schedule (four 10 hour work days/per week)
  • TMW (dispatching forecast software) experience
  • Ability to quickly learn new software, upgrades and procedures
  • Transportation and Operations knowledge
59

Clin AB Infrastructure Delivery Coordinator Resume Examples & Samples

  • Develop tracking tools, plans or schedules as required to track 6AG project deliverables
  • Coordinate resources from many organizations, agencies & customers
  • Manages expectations throughout the project lifecycle
  • Identify potential issues and risks, develop mitigation plans and execute with little additional direction
  • Communicate schedules & plans to key stakeholders, impacted organizations and leadership
  • Vendor/subcontractor oversight
  • Monitor, track and report on special WAN projects and expenses, e.g., circuit extensions
  • Initiate, track and report on equipment orders required for circuit upgrades/changes
  • Request circuit utilization data from providers, consolidate data and perform data analysis
  • Create & present reports
  • Maintain & publish documentation related to work processes, policies & IP
  • Vendor and Customer Relationship management
  • General Financial Concepts
  • Prioritizing
  • Goal Setting
  • Quality work ethic
  • Influence and persuasion
  • Organization
  • Meeting management
  • Project Management Skills
60

Delivery Coordinator Resume Examples & Samples

  • Manages the tasks, activities and or resources of Greenway ’s products and services and/or any 3rd party resources
  • Assigns and coordinates activities among Greenway project team members
  • Communicates project work schedule/project plan to Greenway project teams
  • Reviews and understands contract intricacies, training requirements and payment terms to forecast activity and revenue for the project
  • Manages to the project work schedule/project plan
  • Keeps projects current with Greenway ’s Services Methodology
  • Plans and organizes the scheduling of resources for the implementation project
  • Coordinates field services technician schedule with customer for hardware installations
  • Coordinates with work groups, customers and partners engaged in project work
  • Shares operation lessons learned with Methodology Team and Services Team
  • Assists Project Managers in coordinating activities of project team, identifies appropriate resources
  • All other duties and responsibilities as assigned
61

Delivery Coordinator Resume Examples & Samples

  • Acts as the single point of contact for all order fulfillment issues after order submission; Acts as single point of contact for all installation related activities including logistics and order fulfillment issues
  • Interfaces with the Scheduling Team to address supplier and delivery exceptions that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer order; Updating the Schedule Arrival Date Promise Date to reflect the supplier committed ship date as necessary; Maintains accuracy of the Scheduled Arrival Date on customer orders to ensure proper sourcing and customer delivery
  • Processes and co-ordinates order changes or shifts in customer requirements such as cancellations, add-ons, product substitutions, delivery address changes, quantity changes, and desired receipt date (DRD) adjustments; Communicate changes to all down stream processes and monitor impacts
  • Communicates changes as necessary and monitors impact; Escalates, as appropriate, any issue that may impact expected revenue recognition
  • Maintains the rollout schedule and documents deviations, escalating as appropriate
  • Monitors inventory levels and staging activity to assure material will be available to meet customer delivery requirements
  • Ensures all order lines are invoice eligible in line with revenue recognition targets
  • Own revenue attainment by ensuring revenue trigger made according to contractual terms without any audit exposure
  • Participation in monthly PYIRO and Revenue Assurance meetings
  • Active support of the regional inventory management team including participation in inventory/ asset review meetings and management meetings
  • Balances delivery expectations with delivery capabilities
  • Strives to delight customers with existing and innovative techniques
  • Drive reactive escalation events that cause a work order to exceed contractual response or resolve time; Analyze defects and implement solutions
  • Follow global processes and procedures utilizing call management tools and or improvisation
  • Proactive engagement with Account Support
  • Help develop delivery models that take into account geographical constraints that effect cost and turn around times
  • Execute continuous improvement on quality and compliance to processes
  • Enters and maintains product sourcing rules and assignment sets, item pricing, and related data
  • Works on a diverse scope, which requires analysis within general defined practices
  • Monitors inventory levels to assure material will be available to meet customer delivery requirements
  • Provides end user help desk support while meeting/exceeding ERP support Standard
  • Identifies areas of improvement, understands issues, takes corrective action or escalates appropriately
  • Extensive knowledge of general business methods and practices with an emphasis in materials and logistics management
  • Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives
  • Demonstrates a sense of urgency for customers
  • Applies functional expertise to improve financial and operational results, and customer satisfaction measurements
  • Ability to identify and remove obstacles to ensure organization results are achieved
  • Completes job assignments with minimal supervision
  • Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs
62

Delivery Coordinator Resume Examples & Samples

  • Educated to degree standard, preferably in a numerate subject OR Relevant IT Experience
  • Team player fostering a collaborative and cooperative approach to delivery
  • Sound knowledge of ALM, JIRA and the Microsoft Office Suite
  • Experience of process engineering and design
  • Excellent organization skills
  • Computer Science or Software Engineering BSc 2ii or higher
  • Full life cycle experience, using a structured development methodology
  • Financial Product knowledge
  • Experience of working in an Investment Bank
  • Experience in coordinating environments and their preparation
  • Experience of Structured Testing
  • Business analysis skills - working closely with clients to understand requirements