DC Operations Resume Samples

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ML
M Labadie
Moriah
Labadie
4087 Lulu Fork
San Francisco
CA
+1 (555) 330 6608
4087 Lulu Fork
San Francisco
CA
Phone
p +1 (555) 330 6608
Experience Experience
Dallas, TX
Operator, DC Operations
Dallas, TX
Rippin, Botsford and Parker
Dallas, TX
Operator, DC Operations
  • Responsible for escorting vendors and contractors to their area of work within DC premises. Unlocking and locking of racks before and after completion of work
  • Responsible for power cycling of Pegasus servers for daily refresh
  • Keep stock of tape inventory and highlight to supervisor if stock is running low. Label tapes for new projects or replacement of bad tapes
  • Understand and exercise new procedures and instructions, new software tools to support in-coming projects or systems
  • Upon advice from system analysts or administrators, perform power cycling of servers to facilitate systems or application recovery
  • Log and keep records for downtime time, shift roster, access and media movement for yearly audits
  • Monitor closely the processing of different modules of jobs to ensure there is enough batch window for completion, else to highlight to support group accordingly
Houston, TX
DC Operations Manager
Houston, TX
Adams, Rolfson and Hickle
Houston, TX
DC Operations Manager
  • Assisting in the coordination and managing of the replenishment cycles of the operation to assure the timely restocking of primary pick locations
  • Responsible for DC KPI’s reporting, control and monitor the warehouse performance, recommend and/or implement effective modifications or adjustments where necessary
  • Ensure high levels of satisfaction with the Store organizations. This entails staff meeting attendance. In addition, he/she will work with counterparts on special projects or benchmarking
  • Contribute to and support all company sponsored programs and initiatives. Provide positive leadership through both normal and adverse situations. Seek out opportunities to maintain and enhance morale
  • Interface with Management Support team of the DC and Global Store Support Center to ensure goal achievement in all areas of the operation
  • Manage logistics providers to ensure excellent coordination & warehouse management and on-time deliveries
  • Develop workforce planning, recruitment, staffing of exempt/nonexempt associates as well as succession planning
present
Philadelphia, PA
Manager, DC Operations
Philadelphia, PA
Satterfield, Wintheiser and Gerhold
present
Philadelphia, PA
Manager, DC Operations
present
  • Supervising and monitoring the execution of picking and packing of orders
  • Coordinating Distribution priorities with the shipping department and Routing Manager
  • Setting priorities for pack and hold and staging outbound orders for shipping
  • Establishing and delivering on metrics to drive performance improvement
  • Assisting in the selection and training of qualified associates. Partnering with the Director of Operations and Human Resources regarding interviewing, hiring, reviews, corrective counseling, and terminations within the Distribution Center
  • Assessing performance and providing feedback to supervisor
  • Assessing and training supervisors, employees and associates in picking, packing and the pack/hold process including the weighing and manifesting of outbound orders
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
DePaul University
Bachelor’s Degree in Business
Skills Skills
  • Demonstrated ability to facilitate change and directional shifts; with the ability to make decisions and act without having all of the information available
  • Highly detail oriented and quality conscious
  • Strong working knowledge of Warehouse Management System(s) (WMS) and Red Prairie (RP)
  • Ability to work a flexible schedule to be available to address issues as necessary (nights, evenings, weekends, holidays)
  • Analytical skills and strong attention to detail
  • Strong communication skills and ability to communicate effectively with Team Members at all levels
  • Ability to prioritize work based on delivery schedule; ability to multi-task
  • Excellent verbal and written communication skills; ability to communicate with all levels of management
  • Acceptable level of hearing and vision to perform job duties
  • Strong mathematical and analytical skills
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15 DC Operations resume templates

1

Dc-operations Manager Resume Examples & Samples

  • Demonstrates business leadership throughout the organization by using independent discretion to create and achieve short and long-term strategic and tactical plans for the Distribution Center guided by broad policies, objectives and standards
  • Owns & develops plans for promoting team collaboration and accountability for meeting performance objectives , while building, motivating and leading cross-functional teams across the organization to achieve the objectives of the company
  • Uses independent judgment to build & promote free flow of information and communication throughout the organization that will encourage change while maintaining operative effectiveness & success
  • Adapts communication techniques for audiences at multiple internal/external levels & uses these techniques to decide the appropriate approach while interacting others at different venues. Drives employee engagement through floor presence
  • Ensures that direct reports have the support needed to effectively manage their departments and direct reports
  • Manages & motivates assigned direct reports & facility personnel to accomplish established goals
  • Contributes to policy/program development through consistent administration and execution of policies/guidelines that directly affect work activities
  • Establish, plan, and implement the necessary employee engagement programs required to foster a culture of teamwork and continuous performances improvement, which impacts all aspects of functional and business results
  • Sets direction for the facility while anticipating operational issues and develops preventative measures by analyzing quantitative, qualitative and trend data and makes decisions based on this data that will positively impact productivity
  • Manages relationships with business partners throughout network (to include other Operations Managers, Facility Directors, Campus Leaders, Brand Directors, and store business partners) to integrate and align efforts across the DCs and functions
  • Leverages Maintenance, Finance, Transportation, Engineering, HR, and Inventory Control in an effort to optimize departmental performance
  • Experience with direct to consumer processes in a distribution environment
  • Strong leadership and motivational skills, with the ability to manage for results
  • Ability to analyze EOS results and lead action plans to resolve issues
  • Ability to assess talent and build development plans
  • Demonstrated ability to coach and develop team members
  • Strong analytical skills, including ability to review data/processes & independently determine/implement solution
  • Fully functional professional knowledge in all relevant areas: organizational culture, standards and business goals; people and project management skills; competitor/industry practices within subject area
  • Knowledge and experience using various computer systems, to include Microsoft Word, Excel, Outlook & PowerPoint
  • Bachelors’ degree or equivalent experience required
  • Experience with development and use of variable budgets; familiar with basic accounting principles
  • Ability to lift, carry, push, pull, reach, grasp, bend and stack cartons as needed
2

Director of DC Operations Resume Examples & Samples

  • Full personnel responsibility for Managers of PTL, Pack, Pick, VAS, LPC, Bulk, Production Control and Systems and indirect responsibilities for their leads and hourly employees
  • Manage direct reports daily to maximize production, ensure quality goals are met
  • Set team goals and review performance
  • Control and direct the release of orders going through the sorter and Bulk Production Control to ensure optimal order flow
  • Work with sales support daily to ensure the timely processing of orders
  • Coordinate release of orders to workforce planning capability and customers’ expectations
  • Work with direct reports and the Safety Manager to guarantee a safe work place
  • Analyze labor cost and headcount on a daily, monthly, and annual basis
  • Work with inbound team daily to ensure quality and product flow
  • Work with shipping daily to ensure the timely delivery of orders to shipping
  • Work with the various product groups on special projects, new business and new requirements
  • Create, update, and monitor (through line management) daily scorecards for Retro Dome productivity
  • Work with Compliance to streamline processes and reduce charge-backs. Lead changes necessary to correct Production Line Issues
  • Minimum 8-10 years working in a fast-paced warehouse environment with challenging goals and deadlines
  • Minimum 5 years managing exempt professionals
  • Prior experience with managing budgets, setting metrics, establishing policy, monitoring compliance and monitoring financial business performance
  • Proficiency in WMS, PKMS
3

DC Operations Manager Resume Examples & Samples

  • Candidate should possess a minimum of a Bachelors of Science degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Nuclear Engineering, Chemical Engineering, Electrical Engineering, Material Science, Chemistry, or Physics
  • Candidates with experience as an Officer with a Bachelors of Science degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Nuclear Engineering, Chemical Engineering, Electrical Engineering, Material Science, Chemistry, or Physics will also be considered
  • Candidate must have permanent right to work in the U.S. without sponsorship
  • Candidate must also be able to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves
  • Candidate must demonstrate excellent verbal and written communication skills, and be able to read, comprehend, and execute complex instructions
  • Ability to work on a compressed work week shift 6 schedule. Shifts are twelve hours long and rotate from three to four nights a week. Shift 6 works back half of the week night shift (Wednesday-Friday, every other Saturday)
4

DC Operations Manager Resume Examples & Samples

  • Candidates with 5-8 years of military experience as an Officer with a Bachelors of Science degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Nuclear Engineering, Chemical Engineering, Electrical Engineering, Material Science, Chemistry, or Physics will also be considered. The ideal military candidate would be an O3 separating at the 5-8 year mark with a Bachelors of Science degree in an engineering discipline
  • Candidates must have graduated from an accredited university or separated from military service (i.e. College Graduates)
  • Ability to work on a compressed work week schedule. Shifts are twelve hours long and rotate from three to four days/nights a week
5

DC Operations Manager Resume Examples & Samples

  • Leading and managing the Distribution Center Operations covering all operational activities such as Pick &Pack, Outbound planning, Documentation requirements, Return process and daily operational management
  • Responsible for DC KPI’s reporting, control and monitor the warehouse performance, recommend and/or implement effective modifications or adjustments where necessary
  • Managing the stock take processes in DC ensuring inventory integrity is maintained through the execution of effective cycle counting and stocks counts
  • Collaborating with OBF Manager and Purchasing Manager, understanding the forecasted volumes and priorities, organizing and motivating all Distribution Center Staff to achieve on time delivery of customer orders
  • Manage logistics providers to ensure excellent coordination & warehouse management and on-time deliveries
  • Planning and implementing new methods and procedures designed to satisfy customer needs while improving compliance and minimizing Operating Costs
  • Manage and control logistics expenses to keep the DC Ops costs as minimal as possible
  • Distribution Centre Management, Supply Chain Management or Logistics management experience
  • Advanced skills in Excel, Outlook, Word and working knowledge of SAP or any other ERP systems
  • University/ Bachelor’s degree, preferably in Supply Chain Management or other related business
  • 6+ years of overall work experience in Distribution Centre Management, Supply Chain management or in Logistics Management
6

Converse Director of Dc Operations Resume Examples & Samples

  • Bachelor's degree in Business, Logistics, Supply Chain or a related discipline
  • 10 years' management level operational experience
  • 2 years' additional experience in lieu of a degree
  • Multi-level broad range distribution experience, preferably involving receiving, pick and pack and shipping in a fast-paced automated facility
  • Experience with state of the art automation in footwear or apparel in a high volume distribution environment
  • Experience in WMS, past experience with PkMs is a plus
  • Knowledgeable in 3PL operations
  • Demonstrated working knowledge of supply chain logistics processes including, demand planning, distribution requirements planning, inventory management, manufacturing planning, material planning, inventory control, transportation and logistics planning, customer service and warehousing
  • Thorough understanding of logistics impact on diverse organization departmental goals
  • Knowledge of current industry best practices in supply chain management in order to support process improvement
  • 5 years' experience in consumer products industry is highly preferred
  • Experience with TMS and YMS systems a plus
  • Experience with a contingent workforce, scorecards, high-performance teams and total quality is preferred
7

Dc-operations Manager Resume Examples & Samples

  • Sets direction for the facility while anticipating operations issues and develops preventative measures by analyzing quantitative, qualitative and trend data and makes decisions based on this data that will positively impact productivity
  • 2) Minimum educational level
  • Bachelors’ degree required, MBA preferred
  • 3) Minimum experience
  • 4) Physical Requirements
8

Manager, DC Operations Resume Examples & Samples

  • Ensure delivery of Fanatical Support and World-Class uptime through flawless execution
  • Maintain optimal efficiency through adherence to global processes, World-Class housekeeping, and continuous improvement
  • Direct management of a small group of Data Center Operations Team Leads
  • Responsible for the management and powerful engagement of a medium to large number of frontline personnel
  • Ultimate responsibility for the hiring, development, promotion and disciplinary actions for all personnel
  • Identify and develop new Data Center Operations leadership via coaching and mentoring
  • Delegate effectively to subordinate personnel to meet all performance expectations
  • Review performance indicators and provide timely feedback to Data Center Operations personnel
  • Create and maintain reliable and accurate data for performance monitoring and reporting
  • Adequately resolve and delight customers during escalated customer requests and requirements
  • Act as a representative of the data centers to the rest of the company
  • Act as a representative of Rackspace to customers through ticket interaction, presentations, and tours
  • Ongoing measurement of team performance through defined, global metrics with a view to continuous improvement
  • Ensure customer infrastructure, to include cabling, is maintained to highest standards
  • Proactive completion of Root Cause Analysis reviews and action items
  • A highly engaged and motivated data center operations team as measured by engagement survey
  • Effective and efficient use of space and power to maximize data center utilization
  • Excellent communication between the data center operations team and both internal and external customers
  • High School diploma or equivalent required; University or College degree preferred
  • Minimum 3-years experience working in a data center environment or equivalent technology background required
  • Minimum 3-years experience working in a management capacity required
  • Minimum 3-years experience in a customer service oriented position required
  • Must possess excellent written and verbal skills, exhibit professional etiquette
  • Must be proficient with productivity software
9

DC Operations Production Specialist Resume Examples & Samples

  • Utilize custom management software and internal ticketing system to provide customer support
  • Assign physical locations and request IPs for complex customer configurations
  • Complete customer configuration installations; including hardware modification, operating system installation, mounting of devices within cabinets and completion of all required cabling
  • Configure simple operating system storage requirements including file system, disk management and RAID technologies
  • Serve as the primary technical escalation point for DCOPS Technician I personnel
  • Coordinate the onboarding and training for all new DCOPS personnel within the team
10

DC Operations Technician Resume Examples & Samples

  • 3rd: 10pm - 7am
  • Experience with x86-based hardware components including the ability to identify and replace failed components
  • Intermediate knowledge of server operating systems to include Microsoft Windows, Redhat Linux and Ubuntu Linux as well as an understanding of VMware ESX server
  • Intermediate knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues
  • Ability to complete customer configuration maintenances; including hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs required
  • General understanding of the overall data center environment to include the relationship between electrical, HVAC and redundant infrastructure systems
  • Serve as the primary technical escalation point for all DCOPS Technician II personnel
  • Assist with the onboarding and training of new DCOPS personnel within the team
  • Minimum 2-year experience working in a data center environment or equivalent technology background required
  • Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers
  • Must be a self-starter who enjoys working in a team-based environment with minimal supervision
  • Must have experience participating in root cause analysis investigations
  • Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software including the creation of rules and folder organization
  • Must be able to type with proficiency and accuracy
11

Director DC Operations Resume Examples & Samples

  • Manage daily operations and volume throughput for the distribution center. Monitor systems and processes throughout the day to evaluate progress and ensure SLAs are met/exceeded. Reporting of key metrics to all levels of the organization
  • Develop Operations Sr. Managers and Managers on all aspects of their position. Build and maintain a strong, positive team culture and create disciplined groups that work well together. Lead, encourage and facilitate effective communications within the team and various business partners. Problem solving. Provide direction and consistent/timely feedback to the management team
  • Work with facility leader on creating goals/objectives and provide guidance to the operations team to ensure they are achieved. Play an active role in the DC leadership team, building relationships with all levels in the DC, various cross-functional teams, brands and business partners
  • Assist with planning and managing the fulfillment center operations budget
  • Create facility staffing plans for Core and Peak staffing throughout the year for all shifts/schedules; collaborate with HR business partners to ensure staffing needs are understood and met
  • Serve on Project team on major DC projects working with Engineering, IT and other business partners. Partner with Engineering on process improvements and technology upgrades
12

Manager DC Operations Resume Examples & Samples

  • Monitor daily workload and establish and communicate goals for completion to direct reports. Communicate priorities, strategies and contingency plans to direct reports at start of shift and throughout the day as necessary
  • Oversee the physical work flow for designated department(s). Manage daily operations and work volume throughout all departments. Make decisions and adapt to changes that impede or could improve throughput. Ensure coordination in the movement of associates for proper staffing in all areas according to daily workload projections. Determine staffing needs and make recommendations regarding the scheduling of hours to ensure Service Level Agreements are achieved. Floor presence ratio 80/20 (80% on floor, 20% office)
  • Accountable to develop, manage and support departmental supervisors in all aspects of their role. Provide tools and training to develop supervisor abilities. Provide direction and consistent and timely feedback, providing focus on strengths and development needs
  • Build and maintain a strong, positive team culture and create disciplined groups that work well together. Lead, encourage and facilitate effective communications within the team and among various business partners
  • Maintain in-depth knowledge of Distribution and e-commerce systems including Manhattan WMS and Dematic sortation equipment. Provide analytical information coupled with feedback and solutions to management that will enable the Distribution center to operate more efficiently and effectively, either by procedures/process improvements or by cost savings
  • Investigate and resolve associate issues as they arise, partnering with appropriate business partners as necessary
  • Advocating safety tips guidelines throughout the team(s)
13

DC Operations Knowledge Engineer Resume Examples & Samples

  • Understanding of ITIL framework
  • 3+ years experience in knowledge management or similar role
  • Self-motivated with the ability to drive communication and information to a global support organization
  • 74578BR
14

DC Operations Resume Examples & Samples

  • Good follow-through skills
  • Computer proficient - accurate and fast keying skills as well as experience in a PC-based workflow system
  • Understanding of Defined Contributions Plan structure, rules and regulations a plus
  • System knowledge including Omni, CFE, and PRIDE a plus
  • Strong interpersonal skills and ability to partner with other areas
15

Manager of DC Operations nd Shift Resume Examples & Samples

  • Strong planning, decision-making, and negotiating skills
  • Minimum of five to seven years experience in warehousing, receiving, inventory control, or materials management in a distribution center/manufacturing environment
  • Minimum of five years supervisory experience
  • PC proficiency in MS Office
16

DC Operations Manager Resume Examples & Samples

  • Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines
  • Control flow of merchandise through DC to maximize throughput and productivity
  • Coordinate the daily processing of departments under his/her direct report
  • Assist in budget development of the departments under his/her direct report
  • Manage communication with traffic, planning and distribution, merchandising and production
  • Monitor budget and payroll information of departments
  • Handle associate relations such as, but not limited to coaching, counseling and training direct reports by partnering with the Operations Director and/or human resources
  • Identify, coach, train and promote associates and/or supervisors with managerial potential
  • Evaluate and discuss each direct reports job performance using objectives set at mid-year and year-end
  • Provide timely and accurate feedback to direct reports
  • Keep open lines of communication for all associates
  • Contribute cost saving ideas on a continuous basis
  • Other duties and responsibilities as required by Director
  • A four-year College Degree in management, business administration or related study, or five years of related field experience
  • Knowledge of Distribution operations (material handling equipment) and merchandise flow
  • Excellent verbal and written communication skills; ability to communicate with all levels of management
  • Strong mathematical and analytical skills
  • Ability to prioritize work based on delivery schedule; ability to multi-task
  • Highly detail oriented and quality conscious
  • Knowledge of Retail store merchandising set-up helpful, but not required
  • Flexibility to assist in other areas; extended hours as needed
  • Must be proficient in Microsoft Office (Word, Excel, Access, Outlook); knowledge of IBM and SAP or some other payroll/HR system preferred
17

Operator, DC Operations Resume Examples & Samples

  • Responsible for the smooth running of all systems and applications. Execute recovery procedures when required. Report exceptional responses to Supervisor and ensure that on-line users have good response time
  • Ensure unplanned system outages are escalated promptly
  • Upon advice from system analysts or administrators, perform power cycling of servers to facilitate systems or application recovery
  • Responsible for power cycling of Pegasus servers for daily refresh
  • Initiate batch jobs execution and ensure that jobs are executed according to specified instructions/time and interfaces to other systems are carried out accurately and timely
  • Monitor closely the processing of different modules of jobs to ensure there is enough batch window for completion, else to highlight to support group accordingly
  • Change parameters for systems that require parameter setting like PPMS, Impact and Pegasus
  • Responsible for the security within the Data Centre premises by being vigilant and ensure there is no infringement or violation of IT security rules and regulations
  • Responsible for escorting vendors and contractors to their area of work within DC premises. Unlocking and locking of racks before and after completion of work
  • Perform escalation procedures especially after office hours in the event of System Failures, Alarms, Air-con or Power Problems and to contact appropriate parties to attend to the faults
  • Ensure the environment conditions like temperature, humidity and cleanliness are kept within the limits recommended for Data Centre, in line with the WSH guidelines
  • Log and keep records for downtime time, shift roster, access and media movement for yearly audits
  • Understand and exercise new procedures and instructions, new software tools to support in-coming projects or systems
  • Maintain and update callout list timely for escalation purposes
  • Check and tag accordingly for all goods received for accountability and store them neatly for traceability
  • Track and monitor successful completion of backups and follow up for failed backups by liaising with systems administrators on re-schedule, replacement of bad tapes etc
  • Arrange for off-site storage for system backups. Prepare the necessary media movement forms and pack the tapes for courier to transport to another DC for proper safe keeping
  • Keep stock of tape inventory and highlight to supervisor if stock is running low. Label tapes for new projects or replacement of bad tapes
  • Feedback any operational, procedural or staff problems with Supervisor or Manager
  • Perform any other duties that may be assigned by DC Supervisor or Manager
18

Senior DC Operations Manager Resume Examples & Samples

  • Manage the daily achievement of the distribution center’s expense, safety, quality, and production goals
  • Complete the responsibilities of the General Manager in his/her absence
  • Monitor staffing and equipment levels to ensure adequate utilization of resources and production line balancing
  • Enforce all work regulations and union contracts
  • Monitor maintenance functions to ensure adequate material handling systems are utilized
  • Anticipate the distribution center’s operational needs and act accordingly to ensure all objectives are met
  • Establish performance objectives for associates in the distribution center; analyze performance reports to find ways to improve operation
19

DC Operations Manager Resume Examples & Samples

  • Coordinating and managing the filling of store orders, including the selection of orders, merge operations, loading of trailers and all related paperwork. Monitor loads to ensure merchandise is loaded according to quality standards
  • Monitoring, assessing, managing, and making recommendations to key productivity indicators, such as financial, productivity, service, and people goals in order to reduce and control costs
  • Coordinating and managing the flow of all order selection functions from primary pick locations to final close of outbound loaded trailers. Monitor load quality to assure load stability on outbound deliveries
  • Assisting in the coordination and managing of the replenishment cycles of the operation to assure the timely restocking of primary pick locations
  • Establishing and monitoring the daily selecting and loading schedule and ensure schedules are adhered to and resources are utilized properly to control costs in order to meet market demands
  • Ensuring accuracy, housekeeping, merchandise damage minimization, and safety through monitoring and enforcement of company requirements
  • Managing the development, implementation, and administration of operational policies, programs, and systems within functional areas. Establish methods and procedures for departmental work activities; identify and resolve operational problems; and communicate expertise and approvals concerning departmental activities
  • Hiring, orienting, training, evaluating, recommending pay increases, and developing associates. Carrying out disciplinary actions or recommend termination of employment as appropriate
  • Sharing and providing appropriate information and anticipate information needs of all distribution center associates
  • Preparing various statistics and reports for functional area
  • Developing and assessing appropriate procedures for the proper flow of merchandise through all outbound processes, with a focus on high quality work processes
  • Performing work without significant direction. Assignments often self-initiated. Exercises considerable judgment in determining objectives and approaches to assignments. Work reviewed in terms of meeting organizational objectives and schedules
  • High school diploma or equivalent required
  • Bachelor’s degree in business administration or logistics preferred
  • Minimum of four years distribution center management, operations experience or equivalent
  • Good working knowledge of distribution center practices and procedures
  • Strong leadership, administrative, organizational, managerial and communication skills
  • Strong analytical ability to gather and interpret information and develop, recommend, and implement solutions
  • Requires rapid and thorough independent decision making and creative problem solving skills, good judgment as well as the ability to accept personal and departmental accountability for areas of responsibility
  • PC skills – Word, Excel, PowerPoint, Access; Working knowledge of WMS System
20

DC Operations Manager Resume Examples & Samples

  • Manages staff to ensure timely and accurate processing and distribution of merchandise to stores
  • Responsible to ensure quality of work and maintain the accuracy and integrity of the production records, reports and numbers
  • Establishes area objectives and coaches Area Supervisors to reach their team’s productivity goals
  • Acts as a troubleshooter to assist in resolving day-to-day problems, as well as long-term resolution planning
  • Provides Area Supervisors operational guidance in organizing and prioritizing daily work and staffing needs to meet production goals
  • Responsible for creating an effective team culture which recognizes individual and team performance, while maintaining an issue free environment in a demanding work environment
  • Recommends, interprets, implements, and makes decisions to resolve conflicts according to company and Distribution Center guidelines and philosophies
  • Coaches Supervisors on MAP…Managing Associate Performance
  • Conducts regular staff meetings to keep Area Supervisors abreast of shifts in priorities and to keep communication open and continual
  • Manages all administrative tasks and functions for responsible department(s)
  • Selects, motivates, and trains qualified supervisory staff. Partners with the Human Resource Department regarding reviews, interviewing, hiring, terminations, and corrective counseling within responsible area
  • Researches inefficiencies in problem areas and makes recommendations in methods, procedures, or systems, to improve productivity & quality
  • Guides and directs Area Supervisors in the administration of associate performance evaluations
  • Maintains daily paperwork, such as time and production records
  • Miscellaneous functions and responsibilities
  • Maintains safe and clean work areas
  • Interfaces with senior DC leadership on production planning and staffing needs
  • Attends daily shift production meeting to report projected volumes & issues to senior DC management
  • Strong communications skills (both oral and written)
  • Strong planning and organizational skills are necessary
  • Excellent interpersonal skills are required
  • Bilingual (Spanish) preferred
  • 3-5 DC Area Supervisors, with up to 150 Hourly Associates
  • 1-2 Merchandise Expeditors
21

DC Operations Manager Resume Examples & Samples

  • Regularly meet with the General Manager andor Assistant General Manager to discuss and review work methods, procedures, and controls, and staffing to achieve accurate and timely movement of product, recommend alternative solutions as necessary; actively participate in conference calls as needed and maintain strong presence in work location to assist and resolve issues as required
  • Direct responsibility for a DC Department (Inbound andor Outbound) with 150+ Team Member, including budgeting, P L, and staffing
  • Ensure the warehouse layout is maximized efficiently, including proper slotting of inventory; ensuring proper maintenance and organization of all warehouse areas for the safest working environment
  • Responsible for the efficient operation of the Warehouse Management (WMS) and Red Prairie (RP) systems, in partnership with the Systems Manager and Industrial Engineer
  • Ensure that inventory is received appropriately and efficiently, and processed in a timely and safe manner by following established procedures; manage through Team Members to ensure product is picked accurately; pick locations are at full capacity, and dispatched on time
  • Partner with the GM andor AGM to drive continuous improvement and maximize efficiency gains to reduce overall costs; maintain a strong working relationship with management team and other related corporate partners; and regularly communicate with the facility management on issues that arise and be able to react as required
  • Coach, train, and develop management team providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback
  • Conduct start-up meetings with Department Managers to discuss daily results, directivesworkloads, staffing needs, schedules, safetyhousekeeping issues, and work assignments
  • Consistently monitor all safety procedures and ensure that all corresponding personal protection equipment (PPE) is utilized
  • Responsible for hiring, interviewing, performance counseling, performance appraisal, and record keeping process for assigned Team Members
  • Ensure that daily, weekly, and monthly reports to the Corporate Offices are 100% accurate and delivered on time; address inventory shrink issues; and implement measures to effectively control inventory
  • Partner with the GM or AGM as necessary to manage working relationship with onsite transportation 3PL agent, review transportation carrier performance and make recommendations accordingly
  • Maintain a union free work environment that demonstrates a fair and respectful workplace for all Team Members
  • Responsible for budgeting, P L, and staffing responsibilities for their assigned departments
  • Must be at least 18 years of age Proficiency in Microsoft Outlook, Word and Excel software applications Strong working knowledge of Warehouse Management System(s) (WMS) and Red Prairie (RP) Ability to use business mathematics
  • Good understanding of Supply Chain management Strong communication skills and ability to communicate effectively with Team Members at all levels Strong desire to focus on the timely completion of goals; ability to set specific measurable improvement goals and match resources, tools, and action plans to requirements for success
  • Solid interpersonal and communication skills; ability to effectively present information and training; respond to questions across all levels of the organization and cultivate relationships with internal and external customers to achieve business objectives
  • Ability to work various shifts, departments and locations as required, including overtime, weekends and holidays
  • Proper maintenance and organization of all warehouse areas so that its appearance is conducive to creating a perfect safe working environment
  • Flexibility to relocate as necessary a plus
  • High school diploma or GED required (Bachelor degree preferred); and 4-6 years related leadership experience in Supply ChainDistribution Management; or equivalent combination of education and experience
  • This position directly supervises one or more Department Managers
  • Assist the GM andor AGM with carrying out managerial responsibilities in accordance with the organizations policies, procedures and applicable state and federal laws
  • Responsibilities include training Team Members, planning, assigning, and directing work; writing and conducting performance appraisals; rewarding and counseling Team Members as appropriate; addressing complaints and resolving problems
22

Senior Director of DC Operations Resume Examples & Samples

  • Contribute to the strategic planning process of distribution / logistics
  • Drive continuous improvement through KPI’s of safety, accuracy, cycle time and productivity
  • Be responsible for the distribution and capital budgets, expense control, and building and equipment assets
  • Collaborate and support internal partners i.e. Industrial Engineering , Vendor Relations, Human Resources, and Loss Prevention to meet company initiatives, while achieving or exceeding budget
  • Forecast, plan and execute staffing needs and distribution cost
  • Foster relationships through all levels of the organization, i.e. Store Support Center, Store Operations, as well as the other Distribution Centers
  • Direct day-to-day operations
  • Supply chain knowledge of retail distribution (flow and warehousing)
  • Strategic and tactical planning skills
  • LEAN methodology
  • Understanding and effective execution of the WMS and Labor Management Systems to drive improvement
23

Intern, DC Operations Resume Examples & Samples

  • Interact on the Distribution Center floor with associates, area supervisors and management learning the department functions of all areas of the DC
  • Participate in daily production goals
  • Work with the team to evaluate existing operating methods and champion continuous improvement
  • Establish and maintain an open path of communication with DC Senior Leadership and associates
  • Gain broad exposure to our supply chain network and leadership team through daily partnerships with operation leaders
  • Shadow and eventually run shift start-up meetings
  • Must be enrolled in a 4-year non-profit university or college degree program with preference to Supply Chain Management, Logistics and Transportation, or related major
  • Must currently be a Junior standing with expected graduation between December 2017 and August 2018
  • Leadership and decision making skills
  • Strong communication and organizational skills with the ability to multi-task
  • MS Office with strong practical application of Excel skills
  • Ability to work well with diverse groups of people at all levels
  • Ability to work in a fast paced environment with personal flexibility to meet changing business needs
  • Organized and detailed-oriented
24

Assistant Director DC Operations Resume Examples & Samples

  • Demonstrated ability to effectively run day-to-day warehouse operations
  • Willingness to relocate as needed
  • Knowledge of Windows, Microsoft Word and RF Warehouse Management Systems
  • Ability to work nights, weekends and holidays as needed
  • Communication – effective listening, speaking, and writing skills
25

DC Operations Manager Resume Examples & Samples

  • Provides a hands-on approach in the organization, scheduling of personnel, and directing of warehouse day-to-day activities to include order filling, stocking, shipping, receiving, counter sales and inventory control
  • Supervises and monitors supervisory and warehouse personnel work assignments, work flow, performance and work standards, accuracy, and productivity
  • Manages and oversees warehouse personnel responsibilities to include: recruiting, testing, new hire orientation, payroll record keeping and reporting, employee appraisals and reviews, progressive discipline issues (counseling, oral and written warnings), and employee terminations
  • Responsible for maintenance of warehouse equipment and repairs. Ensures that warehouse personnel have safe, efficient equipment in order to perform distribution functions efficiently
  • Warehouse security, safety programs, and good operation and maintenance of warehouse power equipment (forklifts, cherry pickers, reach truck, etc.), workers' compensation reporting and all OSHA local and state regulations
  • Adheres to budget requirements and works toward obtaining objectives and warehouse performance goals
  • Maintains complete and open lines of communication between the warehouse and corporate office to facilitate efficient warehouse operations
  • College degree in Business, Finance or Logistics preferred
  • Ability to interact with customers, sales and customer service
  • Knowledge of LTL, UPS and other forms of transportation, with automation preferred
  • Strong leadership, presentation, analytical, communication and customer service skills
  • Proven Leadership and Team building skills
  • Good organizational, communication, and interpersonal skills
  • Ability to lift 60 pound weights or more
  • Able to handle multiple tasks and deadlines within a fast-paced environment
26

DC Operations Manager nd Shift Resume Examples & Samples

  • Assumes all managerial responsibilities concerning Human Resources policies and wage administration including KRONOS payroll processing
  • Uses discretion and independent judgment while maintaining the integrity of our Mission, Vision and Values statement in making all business decisions
  • Three years previous managerial experience within a Distribution Center strongly preferred
  • Thorough knowledge of supply chain management required
  • Demonstrated leadership ability required
  • Previous Warehouse Management System (WMS) and PC knowledge and ability required
  • Previous experience leading Supervisor equivalent positions preferred
  • Strong oral and written communication, analytical, organizational and time management skills required
  • Ability to perform physical activity at a sustained pace including walking, bending and lifting within a Distribution Center environment required
27

DC Operations Director Resume Examples & Samples

  • Lead and manage the warehouse team covering Inbound, Picking and Packing, VAS application, Outbound, Returns and Maintenance activities
  • Work closely with Supply Chain Director and other key function managers such as Customer Service, Inbound Management, Order Fullfilment, understanding forecasted volumes, priorities and organising & motivating all DC staff to achieve sales targets and on time delivery of all customer orders
  • Plans, develops, and implements new methods and procedures designed to remedy customer needs while improving compliance, minimizing operating cost, and effecting greater customer satisfaction. High degree of seniority is expected
  • Responsible to define and to secure DC Budget control and compliance. Approximate budget value of ~€10M; One of the highest percentage of operating overheads in the markets
  • Effectively manage shift patterns and number of staff employed through increasing / reducing temporary staff employed in a timely manner so as to achieve both customer service levels and productivity targets
  • Ensure inventory integrity is maintained through the execution by team of effective cycle counting, written departmental procedures, and the strict adherence of established procedures utilizing up-to-date systems
  • Lead all kinds of DC projects – new facilities, facility expansion, new systems implementation. Starting with the Business Case creation and in close communication with local regional and global teams
  • Develops, coordinates, and maintains a system for identification, evaluation of team and employee productivity rates utilizing up-to-date systems tools and reports
  • Communicate effectively with commercial teams and key customers to develop and/or enhance supply chain solutions
  • Work jointly with external entities such as unions, landlords, insurance, transportation and security companies. Accountable to follow up every single theft or loss claim
  • Review routine maintenance plans for all Material Handling Equipment within the DC and ensure this is complied with at all times. Ensure review process for performance of all equipment and where below expectation, work closely with relevant 3rd parties to make the necessary modifications
  • Provide coaching and guidance to staff in the DC to achive high performance. Oversee a good training process at induction and on going so as to achieve higher engagement and low attrition indexes
  • Ensure the site has good controls in place to provide a healthy and safe place of work for all staff. This to include a number of key DC staff to have responsibility in this area, to work closely with the sites Health and Safety Manager and that all staff is suitably trained on all health and safety matters
  • Experience in a key management position within a distribution centre with major flows across many channels (i.e. Retail, e-Com), achieving high standards of service and efficiency
  • Understanding of Warehouse Management Systems would be an advantage
  • Understanding of key interfaces between business systems and warehouse management systems
  • Experience with dealing with business management and important customer relationships
  • Number of years of management experience and of leading a large team, ideally in a DC environment
  • Management of 3rd party contracts especially related to manpower, MHE, facility maintenance
  • Good understanding of customers (including retail store and E Commerce ) needs
  • Fluent in English language both written and verbal
  • Six to ten years related experience in Supply Chain/Logistics
  • Relevant Logistics qualifications
  • At least five years of relevant Management experience
  • 2 years worked in adidas
  • 2 years worked in current position
  • Communication to the manager: those with position M4, M3
  • Last two performance: + good
28

DC Operations Manager Resume Examples & Samples

  • 5+ years of related work experience in automated warehouse, distribution, store or manufacturing
  • Managerial experience in eCommerce, direct-to-consumer environment
  • Strong interpersonal and cross-functional collaboration between across all divisions
  • Proficient in Windows, MS Office, Warehouse Management Systems (WMS), AS/400, Lotus Notes, Sterling Commerce
  • Demonstrated ability to facilitate change and directional shifts; with the ability to make decisions and act without having all of the information available
  • Effective communication skills: active listening, written and verbal
  • Ability to gather data, compile information and prepare reports to Senior Leadership
  • Act as a liaison and collaborate with corporate Omnichannel team on logistics capabilities, fulfillment strategy, capacity planning, and packing audits on behalf of Katy Distribution Center
  • Manage KTDC eCommerce fulfillment operations including store, DC supply, and photo studio inventory fulfilment as well as procurement inventory reconciliation
  • Partner with Omnichannel Logistics Manager to ensure carriers are compliant and enhance system for improved processing and efficiency
  • Work and partner with IT team to analyze and solve system issues
  • Ensure work is performed according to standards, policies, procedures, processes and safe practices
  • Act as a coach/mentor to motivate and guide team members
  • Maintain inventory control within all functional departments and support inventory shrink initiatives
  • Prepare and manage sample sales multiple times per year
  • Monitor performance and administer disciplinary actions in a consistent, fair and timely manner
  • Communicate with corporate, merchandise planners, and corporate Omnichannel team to solve problems and answer questions effectively and efficiently
  • Provide innovative solutions, problem solving and ideas to eliminate budget variances and improve customer experience
  • Develop a thorough understanding of Academy policies, procedures and safety rules
  • Responsibilities may change; team members may be required to perform other tasks as assigned
29

Manager, DC Operations Resume Examples & Samples

  • Directly leading a group of Supervisors with a total base team of 100 employees and associates
  • Assessing and training supervisors, employees and associates in picking, packing and the pack/hold process including the weighing and manifesting of outbound orders
  • Understanding and providing leadership support for safety and security within the Distribution Center
  • Conduct dock and pack/hold inspections to ensure shipment accuracy
  • Developing schedules and priorities for picking goods
  • Determining short and long term resource requirements based on volume
30

DC Operations Manager Resume Examples & Samples

  • 5+ years of related work experience required
  • Communication - effective listening, speaking, and writing skills
  • PC literate with a working knowledge of Windows, Microsoft Word and RF Warehouse Management Systems
  • Prioritization
  • Overnight travel
  • Ability to gather data, compile information, and prepare reports
31

DC Operations Manager Resume Examples & Samples

  • Regularly meet with the General Manager and/or Assistant General Manager to discuss and review work methods, procedures, and controls, and staffing to achieve accurate and timely movement of product, recommend alternative solutions as necessary; actively participate in conference calls as needed and maintain strong presence in work location to assist and resolve issues as required
  • Direct responsibility for a DC Department (Inbound and/or Outbound) with 150+ Team Member, including budgeting, P&L, and staffing
  • Partner with the GM and/or AGM to drive continuous improvement and maximize efficiency gains to reduce overall costs; maintain a strong working relationship with management team and other related corporate partners; and regularly communicate with the facility management on issues that arise and be able to react as required
  • Conduct start-up meetings with Department Managers to discuss daily results, directives/workloads, staffing needs, schedules, safety/housekeeping issues, and work assignments
  • Partner with the GM or AGM as necessary to manage working relationship with onsite transportation #3PL agent, review transportation carrier performance and make recommendations accordingly
  • Responsible for budgeting, P & L, and staffing responsibilities for their assigned departments
  • Proficiency in Microsoft Outlook, Word and Excel software applications
  • Strong working knowledge of Warehouse Management System(s) (WMS) and Red Prairie (RP)
  • Ability to use business mathematics
  • Good understanding of Supply Chain management
  • Strong communication skills and ability to communicate effectively with Team Members at all levels
  • Strong desire to focus on the timely completion of goals; ability to set specific measurable improvement goals and match resources, tools, and action plans to requirements for success
  • Proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect safe working environment
32

DC Operations Manager Resume Examples & Samples

  • Develop, implement, maintain, and improve the operational functions of the DC and fleet while achieving effective and efficient service to the stores with a focus on quality, productivity, safety, and loss prevention
  • Contribute to and support all company sponsored programs and initiatives. Provide positive leadership through both normal and adverse situations. Seek out opportunities to maintain and enhance morale
  • Ensure high levels of satisfaction with the Store organizations. This entails staff meeting attendance. In addition, he/she will work with counterparts on special projects or benchmarking
  • Bachelor’s degree or equivalent experience in related field preferred
  • Experience with Labor production systems
  • Broad working knowledge of DC processes and operations. Thorough knowledge of RF Scanner and WMS systems functionality
  • Experience with conveyors, sortation systems, light directed technology, and carousels is preferred
  • Experience with heavy piece pick volume preferred