Site Operations Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the site operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

MC
M Collier
Mathew
Collier
265 Rogelio Bypass
Philadelphia
PA
+1 (555) 929 5901
265 Rogelio Bypass
Philadelphia
PA
Phone
p +1 (555) 929 5901
Experience Experience
08/2015 present
Detroit, MI
Specialist Site Operations
Detroit, MI
Specialist Site Operations
08/2015 present
Detroit, MI
Specialist Site Operations
08/2015 present
  • Provide support for key systems supporting the production facilities including production and control networks
  • Manage problem tickets and work orders submitted to the Technology Helpdesk
  • Work with Enterprise Technology team resources to optimize the Technology services provided to the PU
  • Investigate and specify the solution to defects and continuously improve work practices
  • Execute changes in line with Technology change control procedures and engineering management of change (MOC) processes
  • Proactively promote BHPB's Continuous Improvement Program
  • Assist in the planning and execution of Technology projects
12/2009 03/2015
Detroit, MI
Site Operations Manager
Detroit, MI
Site Operations Manager
12/2009 03/2015
Detroit, MI
Site Operations Manager
12/2009 03/2015
  • Work with the Process Engineer and the Tech group to improve production processes and establish improved work procedures
  • Continuously promoting a positive working environment, which provides opportunities for the development of strong working relationships
  • Develop a solid working knowledge of utilities and wastewater area resources, equipment and process performance to provide site guidance
  • Establish clear performance expectations, monitor, and provide continuous feedback to promote team / individual development and growth
  • Effectively work with field services and turnaround management on execution of large project and turnaround work
  • Evaluate and improve usage of current equipment and work methods
  • Identify and correct unsafe conditions and acts; recognize positive safety performance as well as individual and team contributions to a safer workplace
05/2006 11/2009
New York, NY
CoE Site Operations
New York, NY
CoE Site Operations
05/2006 11/2009
New York, NY
CoE Site Operations
05/2006 11/2009
  • Oversee, manage and further develop financial and cost management for the CoE India sites
  • Manage financial/headcount budget and expenses of CoE Site Management organization in India
  • Work with Site Manager to prepare high-quality documents, Excel sheets and presentation decks
  • Maintain the site-wide performance metrics and reports; work with Central CoE to ensure accuracy of reporting and numbers
  • Prepare and facilitate Site Management meetings and onsite, including agenda setting, keeping meeting minutes and tracking actions
  • Manage deployments from a receiving site perspective; ensure that space/infrastructure are adequately provided through Shared Services and enforce compliance with/sign-off of the Migration Planning Process (MPP)
  • Develop and maintain site marketing material / the pitch book
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Central Florida
Bachelor’s Degree in Computer Science
Skills Skills
  • Act as a "Green Ambassador" to ensure proper implementation of all venue environmental sustainability goals
  • Practice professional concert and radio etiquette
  • Observe and analyze site and surroundings to proactively address any arising issues
  • Cooperate with all staff and promote a safe and productive work environment
  • Assist with venue set up and tear down, including moving items from off site locations and preparing backstage and public areas for events
  • Carry out special projects as assigned by manager
  • Work before, during, and after events to ensure the venue is always "Show Ready" for our fans and artists
  • Keep walking paths clear of debris and tripping hazards
  • Clean, stock, and supply designated facility locations, including, but not limited to post-event cleanup
  • Perform minor repairs when necessary
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1

E-commerce Site Operations & Experience Manager Resume Examples & Samples

  • Improve conversion through site experience enhancements and continuous testing (MVT, AB, usability)
  • Redesign & develop the platform to plug in technologies and improvements that drive acquisition through to conversion
  • Create testing plan and project schedule; oversee implementation of the plan directly and/or indirectly through campaign programs and deliver value adding lead generating/brand building activity
  • Grow our personalization program, offering tailored site experiences to pre-identified customer segments
  • Evaluate impact on business objectives, digital marketing plan and overall campaign activity
  • Manage design, IT and testing agencies ensuring campaigns reflect promotional activity and target KPIs; hold weekly meetings to drive to targets, suggesting improvements and actions are fulfilled to drive incremental sales
  • Excellent written, oral and interpersonal skills; is experienced in stakeholder management and the ability to Influence others
  • Strong organization, planning and project management skills and mastery of related tools
  • Highly developed presentation skills
  • BS or its equivalent in a related field
  • Online experience (2-4 years) in online testing/UX, in an eCommerce environment
  • Extensive understanding of Demandware CMS capabilities
  • Technical Knowledge; strong analytical and evaluation skills. Strong reporting capability with prior experience in using Omniture Sitecatalyst and/or Google Analytics
  • Can develop and report on success measures and KPIS
  • Solid understanding of user behavior in a digital environment & current online marketing concepts, strategy and best practice
  • Experience working with online marketing channels (SEO,PPC, email, affiliates, social) a plus
  • Budget planning and supplier management
2

Digital Commerce Site Operations Analyst Resume Examples & Samples

  • Provide analytical support on projects to improve process efficiency and the overall customer experience for LordandTaylor.com
  • Build reporting and processes related to ecommerce initiatives
  • Facilitate communication and issue resolution between the call center, distribution center and Digital teams
  • Analyze report results and effectively communicate findings to pertinent teams
  • Work cross functionally to resolve merchandise receipt issues
  • Organize vendor trainings for the Call Center
  • Assist with projects within various areas of the eCommerce department including merchandising and marketing as needed
3

Junior Site Operations Analyst Resume Examples & Samples

  • Coordinates and manages setting up important assets and marketing materials for the Bloomingdale’s site (Desktop, Mobile, and iOS and Android Apps)
  • Liaises with the marketing and merchandising teams to collect appropriate linking and messages
  • Uses content management system (CMS) to set up these assets
  • Responsible for assisting in resolving daily issues in content management system (CMS)/ first point of contact for escalating emergent issues to outside support teams regarding these issues
  • Identify opportunities to improve Merchandising and related business and operational processes and standards
  • Manage the monthly release process for the site content systems
  • Create new process to document and distribute systems release details for the Production team
  • Oversee planning of the release activities schedule, QA resources, system outages and related user notifications accordingly and act as the business stakeholder for each release launch
  • Attend all system release check-point meetings with technical teams
  • Partner with QA and technical teams to troubleshoot site related issues during release testing and launch
  • Own creation of the business specific documentation of release process and help identify opportunities for improvement
  • Resolve daily technical and operational issues for system users
  • At least one year of experience within E-commerce environment
  • Must be a team player and have ability to work with all levels of management
4

Remote Site Operations Regional Tech Manager Resume Examples & Samples

  • Minimum of 10 years business experience
  • Experience with Managed Service or alternate Outsourced Vendor models preferred
  • Proven track record in execution and delivery roles
  • SME in Vendor Management
  • SME in Technology Program & Project Management
  • SharePoint, MS Office, Database, etc…
  • Excellent vendor management skills
  • Demonstrated capabilities in Planning, Project Management and Technology Operations
  • Strong customer support and delivery orientation
  • Strong communication skills. Capable of influencing others, builds relationships easily and is comfortable working in a collaborative team environment
  • Candidate must be comfortable with escalation and transparency
  • Technical capability in MER/TR room equipment types, including, but not limited to WAN infrastructure, Networking & Telephony Equipment
  • Good working knowledge of technology room standards, MEP systems as they relate to room design and operations and low voltage design and implementation
  • Strong analytical skills, prioritization, and decision-making skills
  • Ability to travel to US Regional Offices as required. Estimated travel 25% to 50% depending upon progress for a particular region
5

CoE Site Operations Resume Examples & Samples

  • Site Manager Support and Deployment
  • Provide business support to the Site Manager & COO, act as his/her deputy, and support him/her in further developing the vision, strategy and value proposition for CoE sites and its affiliates in India
  • Prepare and facilitate Site Management meetings and onsite, including agenda setting, keeping meeting minutes and tracking actions
  • Help organize other meetings and events, e.g., town halls, senior management visits, staff meetings, etc
  • Maintain up-to-date documentation of operating models, organizational structures, site governance, etc
  • Manage deployments from a receiving site perspective; ensure that space/infrastructure are adequately provided through Shared Services and enforce compliance with/sign-off of the Migration Planning Process (MPP)
  • Work with Site Manager to prepare high-quality documents, Excel sheets and presentation decks
  • Finance, Risk, Control & Projects
  • Manage financial/headcount budget and expenses of CoE Site Management organization in India
  • Oversee, manage and further develop financial and cost management for the CoE India sites
  • Lead and oversee CoE India projects and portfolio including business case tracking
  • Site Operations and Performance Reporting
  • Partner with IT, Corporate Real Estate Services, Financial Accounting, Business Continuity Management and HR to support growth of the CoE India sites and its affiliates ensure that a robust and cost efficient infrastructure is provided
  • Maintain the site-wide performance metrics and reports; work with Central CoE to ensure accuracy of reporting and numbers
  • Review monthly Site Performance Scorecard, monitor the development of key performance indicators, analyze trends around human capital, financial, risk/control and operational metrics, and synthesize commentary on behalf of Site Manager
  • Partner with firm-wide infrastructure groups (Sourcing, Legal, global workforce services, infrastructure) to build complex, outcome-based Engagement Models and assisting with the translation of the solution into appropriate executable frameworks
  • CoE Site Strategy and Strategic Initiatives
  • Support and drive the implementation of CoE strategy that is built on the strategic priorities of; increasing utilization, improving service excellence, developing service model and driving the CoE talent agenda
  • Own and execute specific initiatives in support of the above Strategies
  • In cooperation with the Head CoE & COO, set and oversee the implementation of the CoE strategic objectives and annual business plan for the India sites and its affiliates
  • Responsible including business case oversight for projects in the CoE Sites; primary representative for CoE Site Management for these projects
  • Support the Head CoE India in building and implementing a Country wide strategy
  • Develop and maintain site marketing material / the pitch book
6

San Jose Site Operations Manager Resume Examples & Samples

  • Demonstrating Strong EQ (Be Aware) – Having a keen sense of self awareness is the foundation of leadership at Adobe. As a leader, we look to you to inspire teams to greatness with empathy and mindfulness of your impact on others from summer interns to the Board of Directors. And whether you’re in headquarters, New York, London, Tokyo or Bangalore, you’re attuned to emotional, situational and cultural surroundings and adapt your approach accordingly
  • Selecting Talent (Be a Recruiter) – You’re a talent magnet! You’re masterful at attracting and selecting a diverse pool of top talent. You realize that organizations get the best results when there is diversity of ideas and experiences and you actively foster inclusion. You’re also invested in building a strong internal and external pipeline of talent for current and future business needs. Your bar for top talent is unwavering
  • Role Modeling Check-In (Be a Coach) – We don’t believe in annual reviews and rankings. That’s why, feedback flows constantly at Adobe. We believe that careers grow when feedback is iterative, not quarterly or annual. You’re an inspirational and effective coach; a leader who sets challenging yet attainable performance expectations and holds the team accountable for doing the same
  • Leading Change (Be an Agent of Change) – Change leadership is what you do! In fact, you excel at it. You’re great at building support for change and getting teams aligned around a vision. Your actions inspire those around you to see the opportunities, take risks and accelerate into motion
  • Scaling the Business (Be an Owner) – You’re a visionary. You know what it takes from a people, product, process and systems perspective to grow the business. Your mission is to deliver an exceptional customer experience by championing global collaboration and driving accountability
7

Associate, Site Operations E-commerce Resume Examples & Samples

  • Online content
  • Content configurations to improve user experience and ‘shopability’ onsite, on mobile and in transactional emails Example
  • Ability to work collaboratively within a team environment and under pressure
  • Structured, organized, process orientated with strong numeracy and analytical skills
  • Strong understanding of multi-platform digital marketing
  • Experienced in working with Content Management System/s (CMS)
  • Tertiary qualifications in ecommerce or marketing, ideally with a digital focus or equivalent professional experience
  • Passion for youth marketing, sports and fashion
  • Pro-active team player and fast learner
  • Highly organized with ability to multi-task and work towards competing timelines
  • Advanced understanding of working with a CMS
  • Outlook, Excel, Word and PowerPoint: advanced
8

Associate Site Operations Analyst Resume Examples & Samples

  • May coordinate and manage setting up important assets and marketing materials for the Bloomingdale’s site (Desktop, Mobile, and iOS and Android Apps)
  • Review and approve certain merchandising and marketing promotions prior to site launch
  • Experience with CMS (Content Management System)
  • Must have business analytical skills
9

Eastern Region Site Operations Manager Resume Examples & Samples

  • 10 years work experience, at least 5 year in Facilities Management or Customer Relationship Management
  • Excellent Partnership & alignment skills with key stakeholders to achieve common goals
  • Excellent customer service, communication, influence and negotiation skills
  • High capability in operating in and managing cross-functional and multi-disciplinary teams
  • Ability to develop business case proposals to senior executives
  • Great judgement and ability to build relationships across distance
  • Innovation, process improvement/organizational efficiency
  • Problem solving, analytical skills
  • Selecting Talent (Be a Recruiter) – You’re on top of current and future talent needs as the business evolves because one of your key goals is to build high performing teams. You do so by adopting a rigorous approach to hiring superior talent and are intentionally inclusive to attract diversity of ideas and experiences
10

Assistant Site Operations Manager Resume Examples & Samples

  • Delivery of service that meets SLA's and customer satisfaction
  • Supporting the achievement of productivity improvements
  • Contributing to service transformation and business growth
  • Maintain the efficient operation of the unit in the absence of the Operations Manager
  • To assist the Operations Manager in the management, training and coaching of junior members of staff/colleagues
  • Operate and maintain equipment on site, ensuring that quality standards are achieved and customer requirements are met
  • Carry out quality checks to ensure quality standards are maintained
  • Assist the Operations Manager in the planning and control of the production of work by fully utilising the equipment and producing work by the most economic method, ensuring maximum profitability is achieved and customer requirements are met
  • Undertake day to day management activities for the team, including but not limited to absence management, holiday authorisation and recording
  • Undertake day to day management activities for the team, including but not limited to absence management, holiday authorisation and recording Exceptional communication skills
  • Experience of operating the relevant services
  • Able to take responsibility for operations of the unit in manager’s absence
11

Outlet Site Operations Specialist Resume Examples & Samples

  • 3+ years’ experience in an online retailing environment
  • Project Management experience with projects involving multiple teams and disciplines in a fast-paced, deadline-driven business
  • Experience developing, documenting and optimizing processes, involving multiple teams and disciplines
  • Web analytics experience including a solid understanding of web metrics, testing methodology and optimization strategies
  • Knowledge of key merchandising, marketing business principles specific to eCommerce
  • Experience with web-based analytical tools such as: CoreMetrics, Omniture Site Catalyst or similar demand driven solution
  • Experience with Omniture Merchandising Commerce Management Console SAS Enterprise Guide, SQL, Business Objects, and REI Business Rules Tool (BRT)
  • Strong interpersonal skills – able to communicate with all areas of REI and influence others in a collaborative work environment
  • Highly motivated, organized, able to multi-task and work under tight deadlines
12

Site Operations Manager Resume Examples & Samples

  • Responsible for driving global best practice by continual improvement of business processes, systems and standards. Close cross functions interaction with Finance, Legal, as well as other functional support groups
  • Measures of success include documented improved efficiency, improved portfolio flexibility, balanced portfolio allocation between multi-project environments, high performance & consistent infrastructure, demonstrated compliance to national & international code / statutory requirements, success in meeting company’s world-wide standards, and maximization of value-engineering and/or cost reducing opportunities to ensure cost effective deliveries
  • Ensure seamless communication, consistent follow up and timely receipt of all deliverables from all stakeholders (internal/external), analysts and local brokers
  • Assist the Country RESO Manager to drive Real Estate strategies that improve efficiencies and effectiveness to meet organization objectives in terms of time, quality and cost
  • Leads project implementation programs to meet the long-term strategies of IBM’s accelerated growth focusing on contract management, process improvement, adoption of best practices, and business integrity. Measures of success include documented increased productivity, improved consistency, demonstrated success in mitigation of risks, and maximization of value-enhancing and/or cost reducing opportunities
  • Facilities operations strategic planning for current & long term view, Crisis & Emergency management, Space planning, Asset management, Landlord Management. Ensuring statutory & legal compliance
  • General administration such as
13

Director, Visa.com Site Operations Resume Examples & Samples

  • Responsible for oversight of all Visa.com site operations, including coordination, development and delivery of new website content – collaborating with key internal and external stakeholders to determine optimal content solutions, and coordinate/manage content development, production and publishing to Visa.com
  • Responsible for assessing all new project requests, providing recommended solutions, and coordinating across internal Visa.com team, Technology partners, and creative resources
  • Serve as digital product manager for most visible and strategically important Visa.com experiences, and responsible for developing vision to innovate/evolve these experiences, including scaling for global rollout (where applicable)
  • Coordinates all internal planning and alignment sessions, providing direction to cross-functional team supporting Visa.com operations (internal business partners, CR/UX resources, information technology partners, content management support)
  • Directs digital creative and user experience resources (both internal and external) to achieve outstanding thought leadership, creative work, and measurable results. Works collaboratively to build business partnerships that ensure consistent high value for Visa
  • Continuously reviews website analytics to identify, recommend and execute on site enhancements and optimizations
  • Manages internal and external resources (CR/UX, content management/publishing support), adjusting resource allocation when necessary, with specific focus on increasing overall efficiency of website operations (i.e., increasing speed to market while ensuring optimal quality)
  • Coordinates team budgets and responsible for external vendor management
  • Ensures that Visa is producing world-class digital content, while integrating all relevant brand attributes into our strategic plan in ways that are meaningful to users and support the brand objectives
  • 10+ years of experience leading large-scale web marketing operations, with either client-side or agency experience, and deep knowledge of digital marketing best practices
  • Exceptional project management skills, with keen attention to detail and proven ability of successfully managing multiple complex digital marketing projects on time and within budget
  • In-depth knowledge of web content management systems; Adobe Enterprise Manager experience preferred
  • Strong planning, organizational and problem-solving skills – takes initiative, overcomes adversity and creatively solves problems or roadblocks
  • Poised and effective communications skills (both oral and written), with ability to adjust communication style and message based on audience
  • Demonstrates exceptional teamwork, interpersonal and relationship-building skills; leads by both influence and example
14

Site Operations Manager Resume Examples & Samples

  • To manage, coach and develop relevant Service Delivery Operations staff
  • Ensuring the client's service requirements and SLAs are understood by the whole team and implemented
  • Supporting operational team to achieve SLAs
  • Previous experience in customer facing service delivery roles
  • Familiarity with relevant service offers
15

Associate Site Operations Manager Resume Examples & Samples

  • Manage implementation of project releases, interfacing with cross-functional teams, Creative, Merchandising, WS Information Systems and vendor Design and Tech teams to ensure on time and on budget completion of project releases
  • Manage day-to day relationships with vendors, partners, and internal department teams
  • Develop site strategic and tactical plans to improve site and internal testing of functionality and user acceptance
  • Authors functional specifications documents and customer call center site overview for each release
  • Acts as site operations manager for wsedding.com and fills in for Williams-Sonoma.com site manager when necessary
  • Coordinate and administer on going testing for each project release and major site launches
  • Works on special assignments as needs
  • Ongoing management of the team?s process map and oversight of bridal fulfillment for advertising packets is two current examples
  • BA in Arts or Science fields
  • One to two years experience in project management role
  • Knowledge of web site development processes and project management as a discipline
  • Internet, Catalog or Retail buying/Merchandising experience a plus
  • Strong interpersonal skills/team player and demonstrated ability to work with various teams harmoniously while keeping project releases on time and on budget
  • Proven business skills and demonstrated ability to understand technology, including database structures and site architectures
  • Experience with testing software and/or web products
  • Strong affinity for the Williams Sonoma brand
16

Site Operations Manager Resume Examples & Samples

  • 5+ years of Operations / Practice Management experience in Ambulatory Health Care, particularly in Health Centers
  • Bachelor's Degree in a Health related field
  • 5+ years of experience and/or training in Management / Supervision
  • Master's Degree in a related field
  • Bilingual (English and Spanish)
  • Familiarity with Latino Community
17

Associate Site Operations Manager Resume Examples & Samples

  • Manage the execution from start-to-finish for site and some digital marketing projects for tuxedo rental portion of Macy’s.com by collaborating with cross-functional teams
  • Responsible for logging site issues in ticket tracking system and working with manager to resolve
  • Handle from start-to-finish, all site and digital marketing asset production by working with the creative team
  • Provides monthly project updates to Site Operations Manager and key stakeholders
  • Ensure successful releases of web enhancements and projects working with engineering team
  • Assist Site Experience Manager with site enhancement initiatives: create project brief, kick off project meeting, site analytics reporting
  • Works closely with call center team to provide information and help resolve issues pertaining to customer inquires
  • Performs daily site audits to ensure accuracy of site content, site merchandising and user experience
  • Participates in UAT process for all new site enhancements with Site Experience Manager and cross functional teams
  • Performs competitive analysis to come up with recommendations that improve customer experience and drive business growth
  • Works with Site Experience Manager to develop site asset performance reporting. Use web analytics to make data-driven and/or informed decisions or recommend insightful actions that affect shopping & navigational experience
  • Supports implementation and coordination of A/B optimization testing
  • Performs other duties as needed/assigned
  • Bachelor’s degree or equivalent combination of education, training and/or experience
  • 2+ years of experience in eCommerce in the apparel industry preferred
  • Strong project management skills with proven track record of delivering high quality work under tight timelines
  • Strong analytical skills preferred
  • Very detail oriented with ability to multi-task and maintain organization
  • Work well independently and collaboratively with all levels of the organization
  • Demonstrated ability to work well in a fast-moving environment and react quickly under pressure
  • Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint
18

Mgr Site Operations / Site Reliability Eng Resume Examples & Samples

  • Guide the development of your team focusing on individual career growth as well as the overall bond of the team itself
  • Lead and contribute in the SiteOps team to maintain and build out our infrastructure and servers
  • Evolve infrastructure, server, deployment strategies, and testing to support our goal of 100% up-time and quick turnaround of deployments for the product development organization
  • Continuously improve our infrastructure to be easy to deploy, scalable, secure, and fault-tolerant
  • Work closely with our architects, engineers, product managers and other stakeholders to meet the needs of the organization
  • Drive the processes in which our SiteOps team operates and iterates/releases
  • You are smart with an intellectual curiosity that motivates you to keep on top of technical trends - but you also have deep knowledge in the tools of choice
  • You have designed, monitored, and managed scalable and fault-tolerant deployments and supported them in real-world scenarios
  • You are service-oriented, and enjoy working with engineers to make the software development process as painless as possible
  • You have experience in people development – 1:1’s, performance conversations, setting goals and checking back frequently - enabling your team members to succeed
  • You are able to support your team members and lead by example – deliver projects with very high quality, on schedule and with proper communication to stakeholders
  • You are able to explain complicated topics and new technologies to any of your peers; you can teach people new stuff, rather than do it all yourself
19

Site Operations Manager, Principal Resume Examples & Samples

  • BA/BS in engineering, sciences, project management, construction management, environmental management, related science field or equivalent experience
  • 10+ years of experience in one or more of the following: engineering, biology & chemistry, utility operations & maintenance management, environmental management, waste management, project management, construction management, contract management, quality assurance, facility security management, stakeholder relations (agencies and community), or safety program management or related
  • Residential requirement to live near Hinkley, CA; or be able to relocated to Hinkley, CA
  • Available to travel 10%-20% of time to Bay Area and other locations as required
  • MA/MS or PhD in engineering, sciences, project management, construction management, environmental management, or related science field
  • Experience or knowledge of farming operations, in-situ remediation and water projects desired
  • 40-hour HAZWOPER (be able to obtain within 3 months after start)
  • Site Operations: Provides safety and compliance leadership and oversight of construction and operations and maintenance of remediation activities. Responsible for and oversees all site investigation activities; sample collections; biological surveys; well drilling; construction of new facilities; construction kick-off meetings; management of all waste; employee and contractor training and site orientations; and contract management. Also provides guidance to PG&E’s quality control inspector who inspects these activities
  • Site Representative and Relationship Building: Represents PG&E and the project to various stakeholders. Acts as the site host by making project presentations and giving tours to orient stakeholders to the site and project. Provides formal communications to stakeholders, including answers to their inquiries about the site and its history. Also participates as PG&E representative during local community activities and communicates with local governmental officials. Builds and maintains relationships with local farming partners and regional farmers. Acts as liaison with local PG&E operations to ensure that all activities on the project and at the compressor station are coordinated
  • Project Management: Provide support as needed to project management team. Support may include report preparation and review, analysis, contract management, negotiating agreements, special project strategy, financial analysis and regulatory support
  • Safety and Compliance: Executes a comprehensive safety program for the site that includes safety procedures; job safety analyses; safety inspections; investigations, training, and daily tailboard meetings. Develops and executes a comprehensive program for compliance with all applicable laws, regulations, permit conditions, access agreements, and agency authorizations. Develops and executes a program to prevent spills and releases of hazardous materials. Works with Corporate Security to develop and execute security plan for site including management of a security contractor. Works with others on project team to develop and execute protective measures for onsite cultural and biological resources. Manages all local property management issues for PG&E parcels
20

On-site Operations Manager Resume Examples & Samples

  • Bachelor's Degree in related field or equivalent experience
  • 3 years of management experience that includes supervisory responsibilities of 1-4 direct reports or equivalent
  • Previous management experience in business Development /client management, branch operations, Human Resources, and customer service
  • Ability to communicate effectively in writing, verbally, interpersonally, and in presentations
  • Able to interact and communicate with all levels of staff and management
  • Working knowledge of: desktop computers and MS Office Suites: Excel, Word, PowerPoint, Outlook, Internet access, fax, copiers, phones and other office equipment needed for the job function
  • Ability to multitask
  • Working knowledge of labor and employment laws
  • Process improvement experience
  • Experience with client interface, aware of organizational culture differences
  • Experience with on-site operations for Fortune 500/1000 companies
21

Director, Site Operations Resume Examples & Samples

  • End-to-end order management of all physical and econtent orders
  • Rigorous oversight of all internal and third party performance with all partners who deliver services on behalf of, or in support of B&N or NOOK order fulfillment
  • Close monitoring of all revenue streams and impact to the Digital P&L’s
  • Oversight of production team and all back end processes, projects, and deliverables that require production execution
  • Ownership of Digital pricing strategy and execution on the site(s)
  • Ownership of operational fulfillment programs including Drop Ship, Internal Marketplaces, External Marketplaces, Same Day Delivery, and Textbooks
  • Drive continual process improvement and new partnerships to ensure delivery of value to the company while keeping the customer experience at the forefront of all efforts
  • Promote a customer centric culture where teamwork, exceptional performance, and personal integrity are highly valued and promoted, and robust communication is the rule of thumb
  • Develop and mentor a high performing, industry leading team to support future delivery of Omnichannel capabilities for the Barnes and Noble organization
  • Bachelor’s Degree required along with a minimum of ten years proven experience in Retail eCommerce operations
  • Demonstrated expertise with leading cross-functional teams and developing strong business partnerships with leadership and work groups
  • Exceptional communication skills, both verbal and written
  • Ability to quickly assess proof of concept initiatives against budget/expected return on investment
  • Working knowledge of Manhattan OMS
22

Senior Analyst, Site Operations Resume Examples & Samples

  • 35%- Build Relationships- Collaborate with Business product management, Vendors, Customer Feedback teams, IT engineering and operations teams to deliver the common online business goals. Proactively analyze and identify quality risks and develop business cases to address them. Closely work with Customer Service Representative teams and customer feedback teams to analyze, identify, categorize customer issues and prioritize and channel it to appropriate teams for resolution
  • 35%- Single Point of Contact for Site health-Proactively identify site related issues and drive quicker resolutions based on the severity by engaging appropriate teams (Business, Vendor and IT issues). Participate in root cause analysis of high priority issues. Closely work with external vendors, internal product and IT teams to ensure cross-functional representation. Partner with various business teams to accurately measure business impact for high priority incidents or issues. Collaborate with Merchandizing, Creative content and order management teams to provide world class end-to-end interconnected experience for our customers
  • 10%- Communication-Communicate to all levels of business, IT and vendor teams
  • 20%-Process Oriented- Create and implement operational processes to drive optimal customer satisfaction, revenue, throughput and performance. Define SLAs for issue resolution and ensure that they are met
  • Must pass a background check
  • Bachelor’s degree in Computer Science or related field or equivalent experience required
  • 4-6 years of work experience is preferred
  • Minimum 3 years of experience in online retail operational experience required
  • Experience in working with product vendors, ecommerce product managers
  • Through understanding of ecommerce work flow, customer path to purchase and fulfilment methods etc
  • Ability to work cross-functionally and build relationships to achieve company goals
  • Ability to prioritize and multi-task effectively
  • Experience with process improvement and implementations and automations
  • Strong customer centric focus
  • Ability to identify opportunities to automate
  • Proven track record of taking ownership and driving meaningful results
  • Exceptional interpersonal, communication skills
  • Ability to collaborate and work with the team
  • Street smarts and willingness to roll up your sleeve and do what's necessary
  • Advanced knowledge in using reporting and presentation tools
  • Advanced knowledge in using any incident ticketing system
  • Strong skills in troubleshooting issues using tools (Example: IBM Tealeaf, SOASTA, Splunk, Omniture etc.,)
23

Manager Customisation Site Operations Resume Examples & Samples

  • You develop, optimize and lead all processes associated with maintaining and configuring the miadidas and your reebok website experience
  • You implement changes to website aesthetic and content, ensuring data consistency and accuracy for desktop and mobile sites
  • You support timely implementation of brand campaign content
  • You constantly monitor content, identify and correct outdated or broken information in collaboration with web analysts and according to business guidelines
  • You prioritize incoming requests, plan and define deadlines
  • Together with your requestors, you are constantly improving our processes and define best practice
  • Experienced in Content Management
  • Stays cool in a fast-paced, deadline-driven environment
  • Can-do attitude and still attention to detail
  • Consumer focused
  • Ability to work in an international team
  • Basics in HTML/CSS/JavaScript
  • Degree or Diploma in Business/Marketing Management or System administration
  • 3-5 years’ experience with Website Content – Preferably Demandware or other eCommerce platform
24

Site Operations Manager Resume Examples & Samples

  • Developing and growing a PGK 100M+ operations and maintenance service company for ExxonMobil PNG. Scopes of work include: light and heavy vehicle maintenance services and small design and construct non-process infrastructure projects
  • Supporting the labor staffing needs of ExxonMobil PNG and its tier 1 contractors
  • Identifying and growing road and civil maintenance projects for other clients in the Hides Region of PNG
  • Liaising with ExxonMobil LNG Operations and Maintenance team and reporting progress
  • Supervising contracted staff which could total more than 300
  • Engaging effectively with the local Hides community and meeting with them regularly to explore and develop local business initiatives
  • Developing succession plans for key PNG employees to become future leaders of the site organization
  • Making safety inspections and ensuring camp site and project safety
  • Checking and preparing site reports, designs and drawings
  • Maintaining quality control procedures
  • Motivating the workforce – especially the local Hides PNG employees
  • Having basic understanding and ability to build capacity of the local PNG people in project management, developing project plans, coordinating projects, communicating changes and progress, completing projects on time and budget, and managing project team activities
  • Bachelor's degree in Civil Engineering/Mechanical Engineering/Construction Management or related field
  • 10 – 15+ years’ experience in international development
  • 10+ years’ experience in remote site operations support role
  • General Management skills (Planning, Financial, Analysis, Business development) are required
  • Business-oriented mindset. Strong judgment and strategic thinking. Mental agility with ability to focus on key issues quickly and incisively
  • Demonstrated success in project management and team execution
  • Knowledge in building local content on projects through employment and contracting initiatives
  • Previous track record of working with local communities on construction projects
  • Civil and Operation/Maintenance experience managing multiple projects
  • Experience of working in oil/gas operation/maintenance facilities
  • Strong team-building and managerial skills
  • Current driver’s license
  • Must be willing to travel for long periods of time
25

Head of OSD Site Operations Resume Examples & Samples

  • Responsible for the oversight and direct management of the business unit and ensure that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations. Provide direction and guidance to the operational, and technical leaders of the organization
  • Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and objectives
  • Oversee administration, operational, and technical management team who direct department activities that implement the organizations policies
  • Creates the structure and processes necessary to manage the organization's current activities and strategic plans, including facility reconfigurations, potential site expansion and other opportunities in Puerto Rico
  • Maintain a sound plan of site organization, establishing policies to ensure adequate management development and to provide for capable management succession
  • Develop and install procedures and controls to promote communication and adequate information flow within the organization. Implement programs and efficiencies that meet corporate goals and objectives
  • Establishes operating policies consistent with the organizations’ policies and objectives and ensures their execution
  • Evaluates the technical results of overall operation regularly and systematically and reports these results to NA or global executive leaders as needed
  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
  • Bachelor’s degree (or equivalent) in Engineering, Logistics or Business Administration and 8-10 years of experience in leadership roles within the pharmaceutical industry is requred; Master’s is preferred. Related experience may also be considered
  • Previous management experience is required
  • Knowledge of regulations applicable to the pharmaceutical industry
26

Manager, Site & Operations Analytics Resume Examples & Samples

  • Bachelor Degree in Statistics, Economics, Operations Research or related field or quantitative MBA
  • 4+ years experience in applying analytics to answer business questions and provide actionable recommendations
  • 2+ years of experience managing direct reports
  • Experience using databases (e.g. Oracle, Redshift), and data visualization tools (e.g. Tableau, Microstrategy)
  • Able to effectively communicate (oral and written) results and analysis
  • Adept at translating business needs into technical requirements and translating data into actionable insight
  • Demonstrated ability to problem solve and drive for results
  • Master’s degree in Statistics, Economics, Operations Research or related field
  • Leader with experience setting a vision and guiding teams to produce high quality analytical (e.g. predictive models, applied statistics, econometrics, segmentation) solutions to enable business results
  • Working understanding of big data technologies (e.g. Hadoop, Redshift) and delivery methodologies including agility (e.g. Scrum)
27

Site Operations Manager Resume Examples & Samples

  • Ensure the safe operations of the manufacturing unit in accordance with the MBM Guiding Principles and the INVISTA Risk Management Profile
  • Effectively lead and manage a leadership team consisting of three Reliability Center Managers (Operations Managers) and a Maintenance Manager in all aspects of safety compliance, operating excellence, and maintenance best practices
  • Establish clear performance expectations, monitor, and provide continuous feedback to promote team / individual development and growth
  • Motivate, influence, positively embrace change; drive a culture that creates long-term business value through innovation, value creation, waste elimination and challenging the status quo
  • Quickly assess performance or capability gaps and take corrective action
  • Develop a solid working knowledge of utilities and wastewater area resources, equipment and process performance to provide site guidance
  • Maintain awareness of procedures, work practices, equipment availability, risks and potential interrupters in all production areas
  • Identify and correct unsafe conditions and acts; recognize positive safety performance as well as individual and team contributions to a safer workplace
  • Apply Market Based Management to get better results. Mentor the organization to apply Market Based Management based thinking
  • Employ positive, strong verbal / written communication and interpersonal skills in working with various levels of the organization. (engineers, supervisors, operators, maintenance, and contractors)
  • Effectively communicate progress, plans and issues with site operations leadership and the commercial business team as required
  • Effectively communicate operational issues that are, or will, potentially affect the production areas
  • Effectively work with reliability and process technical teams to improve maintenance and operations performance and practices
  • Effectively work with field services and turnaround management on execution of large project and turnaround work
  • Actively support meeting daily goals through good analysis, critical thinking skills and resource allocation
  • Organize, prioritize and multi-task while meeting and/or exceeding deadlines
  • Minimum of 10 years’ experience in manufacturing / industrial experience or related military experience
  • Minimum of 5 years’ leadership experience directing the activities of others in a manufacturing / industrial environment or related military environment
  • Experience with Process Safety Management (PSM) and working knowledge of OSHA safety standards
  • Intermediate skill level in MS Word, Excel and PowerPoint including: Creating workbooks & writing formulas with functions in Excel; Procedure documentation and formatting in Word; Creating slides for presentations and project mapping in PowerPoint
  • Minimum of Bachelor of Science
  • Bachelor of Science in Chemical Engineering or Mechanical Engineering
  • Minimum of 10 years’ supervisory experience within a manufacturing / industrial / refining or large continuous chemical plant operations or related military environment leading teams of 20 or more
  • Experience in (RCA) root cause analysis techniques or other similar problem solving systems
28

Asst Director for Site Operations Tip Resume Examples & Samples

  • The Assistant Director trains, coaches, and oversees fellow TIP staff who serve as site supervisors during summer programs, as they interpret Duke TIP policies and procedures, contributing to decisions on specific operating issues, staff handbooks, and materials that ensure compliance with TIP regulations and the smooth operation of TIP Educational Programs. The Assistant Director will develop processes and training for site supervisors, advising them during oversight of program sessions
  • Work with the Director of Educational Programs in the development and oversight of appropriate risk management strategies for students and staff attending domestic and international Field Studies
  • Manage emergency and crisis situations with students and staff during program sessions
  • Oversee and advise on the development of curriculum materials for all Field Studies and related programming
  • Review and approve each instructor's syllabus, offer academic guidance and help each instructor plan the academic day as well as activities such as field trips and special lecturers
  • Oversee the review of instructors' text choice, course pack, and classroom supply requests. Advise the site staff on course activities, lab safety, and curriculum issues
  • The Assistant Director oversees and coordinates planning for logistical aspects of Field Studies sites such as, housing, dining, health care, transportation, equipment rentals, special events, materials procurement, and student activities
  • Make recommendations as to program locations and partnerships
  • Oversee the arrangements for group airline travel as needed for program operations
  • Assist and advise the Director of Educational Programs on issues of policy involving the dismissal of Field Studies students and/or staff and other disciplinary decisions as needed
  • Coordinate the processing of Field Studies staff evaluations at the conclusion of programs
  • Report evaluations and written summary assessment to the Director and other staff members as directed
  • Oversee the preparation of annual report of Field Studies, evaluating the academic, residential, and logistical aspects of the programs, and making recommendations for improvements
  • Develop and recommend a budget for Field Studies to the Director of Educational Programs
  • Review and reconcile actual expenses to budget; develop pricing recommendations and models. Collaborate in the development, implementation, and ongoing evaluation of admissions protocols for Field Studies
  • Work collaboratively with Marketing to develop materials, strategies, and communications about Field Studies. Collaborate in the recruitment, hiring, training, and supervision of summer Educational Programs employees
  • Represent Duke TIP Educational Programs at conferences, workshops, Recognition Ceremonies, staff recruitment events, and professional meetings
29

Site Operations Manager Resume Examples & Samples

  • Leading, motivating and inspiring your team ensuring that you create a positive and performance driven team environment that results in excellence
  • Continuously promoting a positive working environment, which provides opportunities for the development of strong working relationships
  • Setting objective standards to ensure that the sites achieve the quality assurance required by the business
  • Ensuring effective liaison with relevant agencies relating to quality, risk and environment to ensure compliance with external and internal Diageo standards
30

Senior Director, Site Operations Resume Examples & Samples

  • Responsible for developing and delivering on the PFS annual operating plans/goals across three sites, multiple Clients and processes. This includes collections specific targets tied to cash collected & days aging, Client Referenceability, Patient and employee experience, expense budget attainment and regulatory & compliance adherence
  • Identifies and implements strategies to build a high performing team including building a leadership pipeline, clear talent career pathing strategies and building key leadership capabilities across a broad leadership team that will enable the organization to achieve its next level of Greatness
  • Collaborates with all segments of leadership responsible for process design and development, process monitoring, and policy and procedure development. Manages all aspects of change management as it relates to operational processes, driving process metrics, staffing and employee relations, etc
  • Partners with PFS and RCM leaders to build a compelling innovative long term vision and roadmap that results in Conifer being recognized as the industry the leader
  • Advanced knowledge of A/R, collections or Customer Support/Service organizations
  • Ability to create an employee and customer focused culture
  • Talent steward. Able to coach and develop leaders as well as actively manage a talent pipeline
  • Utilizes process and data to deliver results through a broad geographically dispersed team working multiple processes
  • Confident analytical skills able to identify trends to identify improvement opportunities on both Customer and Efficiency outcomes
  • Work independently across multiple priorities
  • Ability to Communicate at all levels of the organization from front line representatives to executives
  • Strong change leader
  • 10 years leadership experience directing a multi-facility healthcare business office or financial services operation
  • Continuous improvement or six sigma experience desired
31

Manager, Site Operations Resume Examples & Samples

  • Build and Manage the the Site Support team at Hotwire, reporting to the Director of Development Operations. This team will be responsible for the day to day operation, monitoring and maintenance of the core Hotwire Code base
  • Manage a team of 5 to 8 siteops and devops engineers of varying skill levels
  • Actively mentor your engineering team to help them progress in their careers
  • Lead and/or participate in the recruiting and hiring of siteops and devops engineers
  • Ensure proper technical design and quality standards are upheld
  • Contribute to our technology roadmap
  • Optimize team constructs and agile development processes
  • Interact with Hotwire’s Product Development, Marketing and Technology teams to ensure proper coordination and implementation of development activities
  • Proven success as an engineering manager (2+ years) with a track record of building quality product and high performing teams
  • 7+ years’ experience designing and developing highly scalable production quality software either as a developer, devops engineer, or both
  • Proactive, great attention to detail, results-oriented problem solver, and ability to meet aggressive deadlines
  • Strong leadership with ability to inspire and motivate those around you
  • Strong communication skills and ability to translate highly complex technical issues to non-technical audience
  • Experience working on cross-department efforts by communicating and negotiating with multiple teams to accomplish goals
  • Solid understanding of Computer Science, object-oriented design and development, basic unix systems design and networking
  • BS/MS in Computer Science or comparable degree
  • Travel and/or other Internet e-commerce experience is a plus
32

Site Operations Specialist Resume Examples & Samples

  • Four-year degree or equivalent work experience in an agriculture, manufacturing or business related field
  • Experience with or understanding of capacity planning and process scheduling. Seed processing experience a plus
  • Thorough Understanding of regulatory compliance requirements
  • Intermediate level of proficiency with Microsoft Excel, Word and PowerPoint
  • Excellent communication skills (verbal, in writing, etc.)
  • Ability to clearly communicate ideas and information
  • Experience in working across diverse groups
  • Experience in impacting change without direct authority
  • Experience in leading process changes
33

Site Operations Manager Resume Examples & Samples

  • Driving the OnStar cultural principles of customer satisfaction to continuously improve the customer experience and quality results with the supplier
  • Managing overall supplier performance on a daily basis to ensure objectives are met
  • Reviewing action plans relative to site, supplier and advisor performance for all objectives
  • Developing strategy to successfully execute service delivery across all languages and services throughout the organization
  • Monitoring action plans in regards to financial impacts
  • Reviewing and approving new programs
  • Coordinating (site specific) all activities regarding Call Center facility management, Information Technology and OnStar cross functional initiatives
  • Demonstrated ability to drive results
  • Demonstrated customer focus by investigating and taking action to meet customers' current and future needs
  • Experience in Customer Relationship Management
  • Strong working knowledge of customer service measurement procedures and techniques
  • Demonstrated ability to manage multiple projects/programs
  • Proven performance management skills: setting clear goals and objectives, measuring performance, and providing guidance and direction to staff that improve performance
  • Desire to drive excellence in servicing OnStar subscribers when faced with urgent and critical situations
  • BA / BS in Operations Management, Business Administration, or related field
  • Desire to drive excellence in servicing OnStar advisors and subscribers
  • Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals required
  • Ability to effectively use computer software as it pertains to the job responsibilities
  • Actively identifies new areas for learning and takes advantage of learning opportunities
  • Knowledge of other European Cultures and a fluent speaker of another European language other than English (preferably German, French, Spanish or Italian)
  • Communicate effectively complex ideas with executive management
34

Dir Site Operations Resume Examples & Samples

  • Adherence to SYKES policies on ethics and integrity
  • Provide tactical and strategic planning to insure the infrastructure required to support the Strategic Account(s) is in place
  • Support Center’s compliance with state/federal employment laws, corporate HR policies and the support center’s personnel policies, procedures and guidelines
  • Design and implement programs to ensure the effective recruitment, hiring, development, and retention of all Customer Care personnel
  • Manage to an expense and capital budget
  • Create a team atmosphere in the Center
  • Ensure timely and accurate communications of company initiatives, goals and objectives
  • Develop and Maintain the Sykes Enterprises image in the community
  • Directly accountable for providing and managing the infrastructure required effectively and efficiently delivers service to a Strategic Account. Includes: Provide HR functions (Recruiting, testing, hiring, benefits, payroll, etc.), Systems support (PCs, servers, etc.), telecommunications support(Network, 800 lines, local service, etc.), Building Support (Maintenance, electricity, heat, air conditioning, cleaning services, etc.), Agent scheduling, G&A budget management, quality monitoring and HR escalations
  • Oversees strategy and technology implementation to achieve continuous improvement in the efficiency and accuracy of our services
  • Develop site forecasts
  • Assures that contract requirements including service levels, talk times, escalations, quality sat scores, etc. are routinely conveyed and understood by team members
  • Assures that contract compliance, documentation and information is up to date and files are maintained
  • Responsible for the supervision of new employee selection, selection process, and employee retention efforts. Personally makes all new direct report selections and performance evaluations. Reviews and approves all disciplinary actions and terminations for all employees in the Center. Serves as the escalation point for HR issues not resolved at a lower level in the organization (including escalations from Agents, Team Managers, Account Managers, etc. that work for the Strategic Account
  • Manage support services including planning, development, implementation, and maintenance for the account
  • Develop and maintain client rapport and complete satisfaction with contract and customer services
  • Achieves assigned Gross Profit and Revenue Targets while meeting customer service level and customer satisfaction objectives
  • Provides the lead role in client communications in matters of support performance reporting, billing, systems, staffing, product development, and complaints
  • Accountable for the information conveyed to clients and responsible for distribution to internal management, Sales, and staff of key information received
  • Support client goals by improving the quality & efficiency of consumer relations services, update & integrate global technology platforms and optimize & better integrate fulfillment activities
  • Strong and effective verbal and written communication skills
  • Must be able to deal with confidential/sensitive topics appropriately
  • Successfully manage multiple projects simultaneously
  • Excellent interpersonal, organizational, mediation and negotiation skills
35

Site Operations Analyst Resume Examples & Samples

  • Responsible for troubleshooting & resolving daily issues related to CMS, PIM, DAM
  • Central point of contact for technical support team; coordinates resolution of issues
  • Responsible for developing end-to-end subject matter expertise and ownership for a system in the content management suite from a user perspective
  • Resolve data related issues in CMS/PIM/DAM that directly impact website customer
  • Provide direction and guidance on best practices for owned system
  • Identify opportunities to improve operational processes and standards
  • Represent Bloomingdale’s business needs as a key member of the Release Planning Committee for assigned system component, conducting stakeholder interviews and driving the prioritization of enhancements
  • Occasionally consult on enterprise-wide site enhancements and business projects, providing insight into current staffing and workflows to help inform requirements for new site features
  • Train internal team members on new business processes related to assigned component
  • Occasionally creates training documentation for new and existing processes/system enhancements
  • Minimum 1-2 years’ experience within E-commerce environment (or similar)
  • Experience with a Product Information System (PIM) AND/OR Content Management System (CMS) AND/OR Digital Asset Management System (DAM)
  • Must be extremely internet savvy, proficient in Excel and Word
  • Must be organized, deadline oriented, and a quick learner
36

Site Operations Manager Resume Examples & Samples

  • Relationship management and Partnership
  • Regular face-to-face meetings with suppliers, IT teams and managers building relationship
  • Communicate infrastructure and client needs and expectations, manage site operations within printing, media, desktop provisioning (ie/ MACS) and other infrastructure services
37

Specialist Site Operations Resume Examples & Samples

  • Give your ambition purpose
  • Help us discover new innovative ways of working
  • University Degree required with 5 years of role relevant IT operations experience, or significant experience in a similar support role
  • 18 weeks paid parental leave
38

Site Operations Manager Resume Examples & Samples

  • Lead the facility efforts to establish a lean operation utilizing PPI and the Key programs to identify and remove waste and a strong focus on the customer
  • Focus all manufacturing associates on (4) priorities, Safety, Quality, Delivery and Productivity/Cost
  • Maintain clean and safe facilities to support the overall business requirements
  • Monitor and review manufacturing and quality related activities for trends and identify areas of opportunity and drive corrective and preventative actions
  • Provide continuous feedback to associates to assure all are using best practices and are striving for continuous improvement and alignment with the business objectives
  • Oversee and manage operational expenses to meet budgets and financial objectives for the manufacturing facility by monitoring current conditions and applying corrective actions and proactively seeking improvements to improve the operating results
  • Mentor direct reports to improve their leadership skill sets and overall effectiveness through the PMD process
  • Assist and support other leadership team members as required
  • Bachelors degree in Engineering or Business Management, MBA a plus
  • Must be able to manage and lead change
  • Must have a bias for action and a continuous improvement mindset
  • Strong leadership skills with a focus on team building
  • Must have a solid working knowledge of other business functions (Financial, Sales, Engineering and Human Resources) in addition to Manufacturing and Quality
  • Experience ISO 13485, and/or TS16949 is desired
  • Must be capable of resolving complex problems
  • Must possess a thorough knowledge of varied technical disciplines
  • Must have excellent managerial/personnel skills and previous experience at the managerial level
  • Expert knowledge of Lean Manufacturing skills, Single-Piece Flow, Value-Stream mapping, and JIT Manufacturing techniques
  • Expert understanding of Total Quality Management, DFMEA, PFMEA, and Six-Sigma tools
  • Must be able to work effectively with all levels of the organization
  • Ability to develop high levels of credibility and forge solid and positive professional relationships with subordinates peers and upper management
39

Site Operations Manager Resume Examples & Samples

  • Lead a cross functional and matrixed team of on-site service specialists that work daily at key customer site
  • Participates in the candidate selection process, trains, and evaluates staff’s performance. Supervises staff in a manner that is consistent with our organizational culture, which is based on four values: Integrity, Intensity, Innovation, and Involvement and on open communication
  • Actively seeks development opportunities for team members and self. Promotes a friendly environment, good morale and cooperation
  • Ensure full delivery of the committed services scope of work. Collaborate and support the Program Manager for customer reviews of performance, and ensure that maximum value creation occurs and is recorded for customer
  • Ensures customer needs are met and high quality service is delivered through a variety of means, including staff meeting or exceeding service levels and through monitoring of the performance, productivity, attendance records and measuring and reporting on performance metrics. Assists in determining the resolution of all customer situations. Reinforces a customer focused orientation
  • Act as liaison between customer and Thermo Fisher Scientific. Refine processes, identify process issues, recommend solutions, develop action plans, identify operational efficiencies/deficiencies through process improvement initiatives, and promote best practices
  • Ability to manage and sustain all supply chain and inventory control functions across multiple locations
  • Responsible for managing and developing team in a positive manner. Including professional development, recruiting, corrective action and performance reviews
  • Evaluates employees’ training needs, identifies possible solutions and arranges for needed training and development. Ensures that employees are cross trained and develops employees to create a career path and succession plan
  • Collaborates with Program Manager to quantify all aspects of value creation for the customer through rigorous data collection and reporting
  • Writes and administers standard operating procedures to support the goals and objectives of the department and the customer
  • Develops KPI’s, tracks trends, and implements best practices. Report business metrics, target and define new opportunities, act as resource for sales team, act as resource for the customer in the area of service, savings and opportunities
  • Manage all performance measurements to optimize the customer’s perceptions. Includes customer scorecard review, talent assessment, resolving variances, and distribution of customer metrics throughout the organization. Attend and participate in quarterly business reviews at client sites
  • Attends training classes and regional meetings as necessary
  • Conduct site audits and annual physical inventory
  • BS/BA Degree and minimum of 2-4 years of supervisory or management experience in a lab or lab services setting
  • Strong analytical and critical thinking abilities to make timely decisions while functioning in a fast paced changing work environment
  • Working knowledge of Thermo Fisher and/or customer systems including Ariba, SAP, Oracle and others
  • Proficient verbal and written communication skills; including experience in writing SOP’s and presentation skills
  • Proven skills in managing multiple concurrent issues and prioritizing staff workloads
  • Demonstrated ability to work with internal and external customers; strong interpersonal skills required
  • Overall understanding of service management, customer satisfaction
  • Proven excellence in customer service skills
  • Detail oriented, problem solver, promotes team environment
  • Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint)
  • Self-motivated with strong organizational skills
  • Must be flexible with hours
  • Basic understanding of employment/labor law regulations
  • Requires 25% or more overnight travel
  • Local travel as required
  • Valid driver’s license and safe driving record
  • Must possess the leadership and supervisory skills be able to lead, coach and motivate a large group of employees along with excellent interpersonal skills to relate well to employees, various levels of the customer business and peers. Must have a customer orientation to develop customer relationships
  • Must possess written and communication skills to clearly express his or her ideas, share technical information, communicate well with customers and all levels of the organization, write procedures and develop plans. Must be able to handle conflict well and give positive and constructive feedback along with managing performance issues
  • Must possess analytical and critical thinking ability to be able to evaluate, interpret information and procedures, to make timely decisions while functioning in a fast-paced, changing work environment
  • Experience and/or education in a laboratory setting – an understanding of the unique customer requirements; experience in GLP/GMP environment preferred
  • Excellence in customer service and solution-driven approach to problem solving
  • Familiarity with staffing projections and budget preparation
  • Inventory management and/or supply chain experience
40

Site Operations Manager Resume Examples & Samples

  • This individual contributor, with minimal supervision, will take the lead in managing certain aspects of the Lab operations, communications with stakeholders and support groups and biology projects with external collaborators (partners) in support of Cambridge ESC research
  • This position will involve working with scientific stakeholders to manage research collaborations for Cambridge ESC groups: managing POs and payments, managing collaborations portfolio, tracking budgets and deliverables, managing demand and forecasting, and developing, managing and troubleshooting operational issues to enable research collaboration
  • Minimum of (3) years experience in a Laboratory environment
  • Knowledge of laboratory, facilities, work environment needs for research organization
  • Experience working with external partners in collaboration or sourcing management
  • Working knowledgeable in drug discovery, able to define appropriate resources for troubleshooting and operational aspects of projects with minimal supervision
  • Must possess strong communication, project management, interpersonal and computer skills
  • Project Management Certification (PMP, CPM)
  • Familiarity with contracts
  • Budgeting and Finance
41

Director, Site Operations Resume Examples & Samples

  • Direct the responsible investment of the Expense Budget & Capital Budget for the South San Francisco Site Operation
  • Assemble the appropriate set of multidisciplinary professionals which integrates support
  • Of people, process and technology to ensure the safe, secure and sustainable functionality
  • Of the built environment
  • Monitor, assess, repair and upgrade facilities, systems and utilities to ensure the facility
  • Fully supports the occupants and functions housed within them. Additionally you will provide specialty support services including Safety, Health and Environment Services (SHE), Business Continuity Planning (BCP) and Laboratory Operations services to ensure site activities are performed in a continuous, safe,
  • Sustainable and optimal manner
  • Maintain awareness of advancing technology, innovations in energy efficiency,
  • Sustainable design and business practices which impact employee productivity, business
  • Efficiency, and external perceptions of the company
  • Develop, recommend and implement strategic plans and programs to improve efficiency,
  • Heighten performance and ensure the facility meets regulatory regulations, and OSHA
  • Health and safety requirements
42

Director, Off Site Operations Resume Examples & Samples

  • Oversee the testing of launch and recovery systems at test sites along with the coordination of General Atomics, Carrier Aircraft Force Support Unit (CAFSU) and shipyard activities while maintaining the highest standards of safe operations
  • Oversee the development and management of operational plans, budgets, and schedules as well as oversee and direct the coordination of all operational aspects for an organization
  • Lead efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to use organizational resources efficiently and effectively
  • Serve as liaison between program/project management, project teams and administrative service departments on matters of high importance
  • Conduct operational reviews of cost and service structures, productivity measures and delivery methods to achieve planned targets
  • Oversee the development of mechanisms for monitoring progress and for problem solving with program managers, project teams, and administrative services departments while developing solutions to meet budget, schedule, quality objectives, and company policies and procedures
  • Oversee the recruitment, retention, and development of human resources to ensure the availability of the required management and professional talent needed to meet business objectives and organizational requirements
  • Maintain strict confidentiality of sensitive information
  • Performs other duties as assigned or required
  • Typically requires a Bachelors or Masters in engineering, business administration, finance or a related field, along with fifteen or more years of progressive project administration experience with at least nine of the years managing those operations in an engineering/technical environment. May substitute equivalent experience in lieu of education
  • Must demonstrate detailed and extensive expertise of project planning and scheduling, as well as monitoring and reporting on these activities
  • In-depth experience in organizational and operational problem resolution is required
  • Strong leadership, communications, presentation, and interpersonal skills are also required as well as the ability to interpret and explain unusually complex operational issues
43

IT Site Operations Engineer Resume Examples & Samples

  • A background in technical support and troubleshooting
  • Technical knowledge of various Microsoft systems including Windows 8.1, Windows Mobile, Office 365 and office 2013
  • Good knowledge of networking and telephony
  • Excellent communication skills with a passion for helping people
  • A hunger for learning new technologies and implementing changes
44

Site Operations Resume Examples & Samples

  • Work before, during, and after events to ensure the venue is always "Show Ready" for our fans and artists
  • Assist with venue set up and tear down, including moving items from off site locations and preparing backstage and public areas for events
  • Act as a "Green Ambassador" to ensure proper implementation of all venue environmental sustainability goals
  • Cooperate with all staff and promote a safe and productive work environment
  • Practice professional concert and radio etiquette
  • Carry out special projects as assigned by manager
  • Observe and analyze site and surroundings to proactively address any arising issues
  • Notify management of occurring deficiencies or needs for repairs
  • Keep walking paths clear of debris and tripping hazards
  • Clean, stock, and supply designated facility locations, including, but not limited to post-event cleanup
  • Perform minor repairs when necessary
  • Ensure supply rooms are fully stocked and maintained
  • Abide by all health and safety regulations
  • Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, and walk
  • Must have reliable transportation
  • Must be able to work evenings and weekends
  • A strong sense of teamwork
45

Site Operations Resume Examples & Samples

  • Assist with venue set up and tear down, including moving items from offsite locations and preparing backstage and public areas for events
  • Acute sense of judgment, tact and diplomacy
  • Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 50 lbs+
46

Director, Site Operations Resume Examples & Samples

  • In-depth understanding of and acting upon the critical success factors in Industrial Operations, R&D and Supply Chain Management
  • Advanced experience in managing a manufacturing operation
  • Experience working within the medical regulated environment is a plus
  • Advanced knowledge of industrial management techniques to ensure effective integration of all areas directed
  • Strong affinity with LEAN concepts
  • Awareness of the Sector or Corporate policies and priorities in order to identify production implications & opportunities
  • Ability to retool and redesign production to meet the changing needs of the business / customers
  • Bachelor/Master of Science degree in a technical or business field. MBA preferred
  • Minimum of 10 years of experience in project management and Supply Chain/Operations management
  • Proven ability to build and maintain effective working relationships across functions and organizations, especially with R&D
  • Proven track record of working successfully in a multi-national environment, good cross-cultural working experience
  • Ability to work in a large organization with complex and changing boundaries as well as external regulatory constraints
  • Strong knowledge and familiarity with external market, including customer needs, supply base, and best practices in industry
  • Demonstrated ability to drive continuous improvement and Lean Manufacturing techniques and methodologies
  • Travel will be required, expected to be less than 20%
47

Site Operations Asst Mgr Resume Examples & Samples

  • Create required reports/metrics
  • Provide clients with updated documentation for all processes
  • Continuous Improvements consultation by: Developing plans for improving production, quality and efficiency by reviewing work flows, procedures, systems and performance
  • Meet critical client expectations and deliver quality results in a timely manner
  • Advanced degree preferred, but not required
  • Excellent communication skills (verbal, written and interpersonal)
  • Minimum of 5 years managing or supervising a large mailroom/imaging department
  • Ability to serve as an industry SME
  • Thorough knowledge of corporate and legal storage requirements
  • Ability to perceive and analyze client, employee and technical problems. Must be able to develop alternatives and make recommendations
  • Must be able to perform with minimal supervision
  • Ability to complete and write clear/concise reports, procedures and documentation
  • May be required to stand for long periods of time
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Senior Manager Site Operations Resume Examples & Samples

  • Minimum of 10 years related experience in aviation and or defense systems UAS operations, with specific experience in related flight and ground operations, process controls, testing, R&D and product development
  • Strong working knowledge of product “life cycle”, defense acquisition, quality product directives, aviation regulations, contracts, quality management and compliance initiatives
  • Ability to articulate and convert complex technical information into status reports supporting testing results
  • Must be familiar with Microsoft Office suite, Word, Excel, Power Point, Access. Propricer Estimator and Visio a “plus”
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Senior Manager eCG Site Operations Resume Examples & Samples

  • Ensure our production environments are available to our customers within our defined SLA’s
  • Provide leadership as part of the eCG Site Ops Leadership team
  • Establish and maintain mutually beneficial partnerships across different functions within the company in addition to key vendors and partners externally
  • Leading highly skilled and motivated teams of engineers in a dynamic environment in multiple locations
  • Identify, advocate and influence game-changing technology and/or process improvements
  • Implement highly secure platform and services, in collaboration with eCG’s Information Security team
  • Ensure the team delivers infrastructure projects in close coordination with other technical disciplines and project managers within budget but above all with high levels of quality and automation
  • You have worked in various roles in Infrastructure or Software Development teams, preferably in rapidly changing environments of scale and understand all technical concepts running large internet platforms
  • You obtained a minimum of 5 years of people management experience
  • Deep understanding of high-performance, services oriented, customer facing internet applications
  • Familiarity with software development life cycles and the ability to affect substantial improvements where needed
  • Ability to communicate effectively across multiple locations, time-zones and functions
  • Available for travel to our sister sites within the eCG Group (See: http://www.ebayclassifiedsgroup.com/ )
  • Available for incident rotation (bridging between business stakeholders and on call system engineers/developers) together with the rest of the team
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Manager, Site Operations Resume Examples & Samples

  • Responsible for providing direction and leadership to the following site operating functions: Procurement, Logistics & Material Movement, Facility Management, Employee Health and Safety, and Site Security
  • Ensures customer satisfaction via on time delivery of services and prompt resolution of extremely complex issues
  • Provide management with updates pertaining to progress in specific programs and initiatives, and assures that information required in other functional areas is disseminated appropriately
  • Define, develop, and sustain site operations strategy, objectives and roadmap
  • Familiarity with prototyping, supplier selection and qualification, material movement (including customs, octroi, MOEF regulations), facility & infrastructure management, engineering labs running toxic environments,
  • Demonstrated ability to communicate complex issues and create alignment across functions/businesses
  • Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values
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Site Operations Manager Resume Examples & Samples

  • Oversee the department's quality control and error ratio
  • Select, develop, motivate and maintain a properly staffed team to ensure that all work is performed and delivered in accordance with service level agreements (SLA). People Management (including conducting) performance appraisals and coach employees for performance and development
  • Constantly monitor the workflow and utilize team-power in the most effective manner to ensure satisfaction of all SLA commitments and maximization of cost effectiveness
  • Asset Management and Maintenance
  • Constant communication of any departmental/client changes and/or requirements
  • Identify and create the potential for add-on business by developing a deep understanding of the client’s business strategy and needs
  • Manage and facilitate department meetings
  • Perform other tasks assigned by direct management
  • Knowledge of outsourcing industry
  • Project Management experience desired (managing $1M+ USD projects)
  • Must have experience managing a large team (50)
  • Strong computer proficiency MS Office, MS Outlook, Excel. Should also be proficient with mailroom, imaging management and data-capture/entry applications
  • Must possess the ability to multi-task
  • May be required to lift items weighing up to 50 pounds
  • Departmental budget management experience
  • Must consent to and successfully pass all required pre-employment screenings (such as background, criminal and substance abuse screenings)
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Site Operations Manager Resume Examples & Samples

  • Requires Bachelor's degree in a related field with a minimum of five years minimum related experience and/or equivalent combination of work and experience
  • Demonstrated, effective interpersonal skills are required – Expert
  • Broad knowledge of company policies, employment law and labor relations – Advanced
  • Must possess skills in Microsoft Office: Outlook, Word, Excel, PowerPoint, Access, Project – Advanced
  • Verbal and written communication skills – Expert
  • Ability to prepare & present complex data to senior management – Expert
  • Knowledge of Production Scheduling - Advanced
  • Knowledge of financial activities: Sales, Inventories, EBIT, Cash, Provisions, etc. - Basic
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Site Operations Specialist Resume Examples & Samples

  • Assist with the execution and QA of site promotions and new offers
  • Coordinate with the Site Merchandising, Design, and Marketing teams regarding promotions, site real-estate, and customer engagement
  • Leverage available tools to add content, images, videos, and manuals to enhance customer experience
  • Responsible for general site maintenance and bug fixes
  • Assist in the implementation of new site functionality and features
  • Create and run reports that assist with site maintenance and assure systems are working as intended
  • An internal drive for excellence and a strong commitment to doing well in anything you take on
  • A solid understanding of Excel (pivot tables, vlookups, etc.)
  • The ability to learn new tools and technologies easily and quickly
  • A basic knowledge of HTML, CSS, Javascript, and XML is preferred, but not required
  • 1-2 years of Ecommerce experience
  • Associates degree required - Bachelors preferred
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Site Operations Manager Resume Examples & Samples

  • Primary interface between regional and company executive leadership and site operating functions
  • Drive alignment between regional strategy/objectives and functional objectives of each function, such that site operating functions enable the successful achievement of regional objectives
  • Staffing, technical mentoring as required, personal development, team building, defining organizational roles, hiring and retention
  • Developing and sustain supervisors/technical leaders for key areas of responsibility, and budget adherence
  • Create/lead cross functional teams between engineering and site operations as required to meet Applied Materials India goals
  • Interface with internal and external stakeholders (government, regulatory bodies, universities, etc) to achieve program goals
  • Drive operating rhythm/cadence – where program and project performance is reviewed at the appropriate level of detail
  • Demonstrated ability to lead complex, multifunction projects/programs
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Site Operations Manager Resume Examples & Samples

  • Bachelor's degree or higher
  • Min. 5 years leading a team in a manufacturing or distribution setting
  • Production planning experience
  • Demonstrated experience with facility planning, analysis and layout of distribution and manufacturing operations
  • Demonstrated working knowledge of supply chain logistical processes; including demand planning, distribution
  • Requirements planning, inventory management and control, transportation and logistics planning, and warehousing
  • Knowledge of current industry best practices in supply chain management to support process improvement
  • Ability to motivate, influence and encourage a diverse group of operations associates who have varied skill levels and backgrounds
  • Demonstrated ability to establish and maintain effective business relationships across multiple functions
  • Working knowledge of how a business is run and variables that impact profitability
  • Working knowledge of effective inventory management and distribution practices
  • Personal commitment to safety
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Site Operations Assistant Resume Examples & Samples

  • Receive delivery of materials into the store
  • Verify quantities of goods delivered, inspect for damage; and sign delivery tags
  • Prepare and maintain records concerning the receipt and issuance of materials
  • Update computer inventory control records
  • Perform periodic physical inventory and reconciles with inventory records
  • Assist in determining proper inventory levels, ordering points, and ordering quantities
  • Confer with user departments and provide cost information for budgeting purposes
  • Advise on methods to improve receiving, storing, and distributing materials and supplies; and maintain stock control records
  • Liaises with Senior Facilities & Inventory Officer to minimize inventory and eliminate obsolete items
  • Track usage of supplies and report on any incidence of abuse
  • University degree, recognized equivalent or HND
  • Familiarity with inventory management is an advantage
  • Experience with large complex organization preferred
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Manager Site Operations Resume Examples & Samples

  • Deliver key Dev and Ops initiatives, including planning and team organization, and execution
  • Build and expand mutually beneficial partnerships with Development, Product and Business organizations
  • Improve the performance, security, redundancy and availability of systems by supporting Security SLA, working with various team in resolving issues and communicating with stakeholders
  • Ensure standardized mature change and release management processes, and automate deployment and maintenance procedures using industry-standard scripting languages
  • Provide rapid response, and trouble-shoot and triage of production issues including participation in on call duties
  • Apply information security best practices and respond to security events
  • Analyze and write process documentation, and recommend improvements
  • 5+ years of hands-on experience managing High-Volume/Transaction Websites
  • Minimum of 2 years' people management experience
  • Prior experience in supporting distributed development teams in multiple locations coupled with a flexible, strongly adaptable ability to manage multiple tasks in a dynamic, fast-pace environment
  • Solid understanding of high performance, customer facing Internet applications
  • Understanding of product development life cycle with continuous deployments, and experience with large-scale applications deployment in cloud
  • Understanding of NodeJs, ElasticSearch, MySQL, Java, Puppet, Ansible, Graphite, Docker and other devops tools
  • Ability to communicate complex technical concepts clearly to peers and management
  • Proven problem solving track record focused on quick outage restore, and root cause analysis techniques
  • Hands on Java and http server optimization, and performance tuning and configuration
  • Positive attitude and willingness to take on new responsibilities
  • Testing and implementation of high availability and disaster recovery solutions
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Site Operations Manager Resume Examples & Samples

  • Plan and achieve productivity, quality, and cost targets
  • Coordinate scheduling of prototypes with Production Control, Quality Control, Materials /Supply Chain
  • Evaluate personnel requirements based on business and employee needs
  • Recommend equipment, tooling, and processes to support business objectives
  • Evaluate training requirements, conduct and request necessary training as required
  • Enforce safety regulations and all company policies
  • Report any equipment that is not in safe operating condition and remove it from use
  • Strive to continually improve the function and operation of production
  • Oversee manufacturing-related departments and insure that they are meeting department goals and objectives
  • Develop and manage personnel and support personnel with conjunction to overall business plan
  • Authorize performance evaluations and wage increases for all department personnel
  • Recommend changes to increase cost effectiveness
  • Evaluate and control spending for manufacturing operating budgets
  • Provide an environment conducive to empowerment and implementation of standards necessary to ensure ISO certification
  • Evaluate and improve usage of current equipment and work methods
  • Work with the Process Engineer and the Tech group to improve production processes and establish improved work procedures
  • Ensure all production documentation is done accurately and in a timely fashion
  • Manage and maintain the safety and quality systems in the department
  • Bachelor’s degree in a related business or technical field or equivalent education and experience
  • Evidence of Continued Education and Training
  • 4+ years supervisory experience in a similar position required. MBA Preferred
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Regional Site Operations Manager Resume Examples & Samples

  • Bachelor’s degree and a minimum of 10 years of experience in Information Technology Industry or related STEM field or master's degree and a minimum of 8 years of experience in Information Technology Industry
  • Experience as the lead of a technical area or previous management in a technical group
  • Experience managing IT Infrastructure, service delivery and enterprise business applications or projects and meeting schedule commitments
  • Experience working with customers and key stakeholders to develop IT strategy, processes or products
  • 5 years of prior experience working on Cisco network equipment including routers, switches, firewalls Cisco hardware, routing protocols, VLANs, and LAN/WAN circuits
  • Experience accomplishing goals across organizational and functional boundaries without direct-line supervisory authority over the team members
  • Experience managing cross-sector/cross-functional projects
  • Understanding of network topology and operations
  • Working Knowledge of Northrop Grumman Internal IT processes
  • Knowledge of Servers and Data Centers
  • Knowledge of the Cloud
  • Working knowledge of NGC enterprise-wide automated solutions/tools
  • Knowledge of NGC products and services
  • Experience with automated solutions, databases, websites, tools
  • Experience with IT Solutions Infrastructure design
  • Ability to lead a team of individual contributors that need work in a virtual environment
  • Proficient in the use of Microsoft Office suite
  • US Citizenship with ability to obtain security clearance
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Administrative Assistant, Site Operations Resume Examples & Samples

  • Coordinate internal and external meetings for multiple executives
  • Manage hectic and complex calendars
  • Prepare expense reports and purchase requisitions
  • Coordinate both domestic and international travel arrangements
  • Organize space planning and offsite events
  • General office duties as needed
  • Prepare and edit PowerPoint presentations
  • 5+ years of experience providing administrative support to 1 or more executives
  • 5+ years of experience coordinating travel logistics on behalf of 1 or more executives (both domestic and international)
  • 5+ years of calendar management and expense report management for 1 or more executives
  • Experience planning events
  • Experience prioritizing multiple projects
  • Experience with space planning and management
  • Experience with relationship building across departments
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Site Operations Associate Resume Examples & Samples

  • Work with internal databases and content management systems (CMS) to create, maintain and edit product, brand, category and other relevant content on shoes.com
  • Troubleshoot issues and provide solutions to an array of operational challenges by debugging and using other appropriate web technologies
  • Work alongside with the Merchandising and Product Catalog Operations teams to update product categorization, size charts, pricing, and other product information
  • Assist with updating onsite search business rules and site navigation links to help improve customer engagement and experience
  • Work with the Site Operations team to identify and reduce process or system inefficiencies
  • Provide ongoing support and testing of existing content and identify any gaps
  • Actively seek the site for bugs, typos and optimization opportunities
  • Implement and execute best industry practices, processes and procedures
  • Bachelor’s Degree with 2+ years in an ecommerce site operations role or relevant experience
  • Proficiency with SQL queries to retrieve, analyze and report data
  • Experience creating and editing content in a CMS tool (dotCMS and Shopify a plus)
  • Solid understanding of ecommerce site merchandising and navigation best practices
  • Advanced MS Office (Access, Excel) expertise
  • Working knowledge of HTML and web languages
  • Experience with JIRA software and ticket tracking systems a plus
  • Strong attention to detail and the ability to communicate to stakeholders at all levels
  • Curiosity and passion to improve processes and learn new tools
  • Excellent organization skills with the ability to manage independent timelines and weekly/monthly tasks
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Head of BJ Site Operations Resume Examples & Samples

  • Minimum 5 years of professional experience in the field of Workplace (Facilities) or Real Estate
  • Degree (BS/BA/BSc) or equivalent qualification in workplace (facilities) or real estate
  • Knowledge and experience of workplace planning, workplace (facilities) management and project management, understanding of the day-to-day operations of workplace facilities and proven success in meeting customer needs
  • Experience in managing collaboration relationships within workplace (facilities) management and directing these collaborators effectively to deliver on corporate requirements
  • Negotiation and management skills, especially with respect to others (collaborators) who may be outside the standard management reporting structure
  • Understanding of real estate portfolio management to be able to assist in local discussions with landlords and collaborators
  • Understanding of workplace financial and other performance issues and metrics; experience with taking responsibility for cost reporting and tracking; fluency in financial and budgeting processes
  • Ability to handle multiple and complex tasks simultaneously, and to set priorities and allocate resources as required
  • Business relationship management skills, ability to balance requirements set by NSN/RE and the local business, confidence and poise under pressure
  • Business consciousness, commitment to excellence, efficiency, drive for quality. Should be flexible, open to new ideas and result orientated
  • Skilled in decision making, influencing & persuasiveness, have initiative, use interactive communication, networking, planning & organizing, and problem solving
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Director, IT Site Operations Resume Examples & Samples

  • Build an IT Site Operations team that will support WGU through its continued growth. This includes
  • Bachelor's Degree in Information Systems or related
  • 8 to 10 years of experience managing IT Operations for multiple locations
  • Masters degree in related field
  • At a minimum, deliver on IT’s support service levels
  • Deliver projects on-time, on-budget, and on-target
  • Keep personal and team commitments
  • Xperience managing IT projects related to opening new office facilities
  • Proven problem-solving and diagnostic skills
  • Experience in process and service level improvement methods
  • Ability to communicate effectively with technical and non-technical audience
  • Experience building long term operational plans and managing the budgetary process for them
  • Ability to meet and set short term and long-term objectives for self and assigned team
  • Ability to adapt to changing conditions and plans with well-reasoned decision and minimal supervision
  • Ability to keep up with the university’s insatiable demand for IT services
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Site Operations Manager Resume Examples & Samples

  • Bachelor’s Degree and 5+ years of related experience or a Master’s Degree and 3+ years experience. Additional years’ experience may be used in lieu of a degree
  • Must have direct experience in a management position with a focus on operations
  • Must have and maintain a Top Secret SCI DoD security clearance
  • Knowledge and experience in managing deployed operational teams in support of tactical customers and programs
  • Knowledge and experience of operational airborne and geospatial collection systems
  • Management of multiple small teams in austere environments
  • Knowledge and experience of project management and knowledge of process and performance management and improvement
  • Expert knowledge and experience in operational communication, collaboration, and information and data management solutions, preferably with US military or USG agencies dealing with DCMA 8210.1C compliance
  • Must have specific and in-depth knowledge of military operations, organization, terminology and the execution of staff planning (Joint Military Decision Making Process) in a joint, combined and interagency environment
  • Must have strong interpersonal skills and be customer oriented as well as have the ability to operate independently
  • Shall be knowledgeable with all associated platform support and hardware of the program
  • Must be able to meet all CRC deployment and medical requirements in case deployment is needed
  • The candidate shall meet the physical demand rating of light, lifts on an occasional basis; a maximum of 25 pounds with frequent or constant lifting of 10 pounds
  • Proficient in the use of a personal computer and in the use of Microsoft Office applications
  • This position requires the contractor to work OCONUS and to keep a flexible 84 hour week
  • DoD CONUS and OCONUS deployed operations
  • Must have a Top Secret security cleat ace with the ability to obtain and TS/SCI
  • USSOCOM program involvement
  • Project or program management
  • Aircraft operations and management
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Site Operations Manager Resume Examples & Samples

  • Knowledge of Water treatment products; equipment, chemicals and services
  • Strong oral and written communication skills in English (internally) and Russian (with the customer)
  • Ability to build strong partnership with the customer and demonstrated aptitude to communicate accordingly
  • Ability to successfully lead a team in a matrix environment
  • Demonstrated ability to analyse and resolve problems
  • Demonstrated Program / Project management skills
  • Minimum of 2 years’ management/leadership experience
  • Experience on various types of Water treatment technologies or industry related equipment
  • Experience with large scale equipment commissioning and operations
  • Experience of refinery operations & how its organised
  • Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications