Operations Technician Resume Samples

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CE
C Ernser
Christian
Ernser
2197 Floy Ville
Chicago
IL
2197 Floy Ville
Chicago
IL
Experience Experience
06/2014 – present
Phoenix, AZ
Technology Operations Technician
Technology Operations Technician
06/2014 – present
Phoenix, AZ
Technology Operations Technician
06/2014 – present
  • Provide remote support to resolve problems related to PCs, applications and network connectivity at remote sites
  • Deliver quality customer service to internal customers by providing them with a single point of contact to report problems and manage issues
  • Proactively perform regular maintenance, upgrades and other housekeeping tasks
  • Adherence to established policies and procedures including information risk controls
  • Manage and support of disaster recovery site infrastructure
  • Vendor management
  • Provide support for local and regional project implementation
10/2009 – 12/2013
Boston, MA
Operations Technician
Operations Technician
10/2009 – 12/2013
Boston, MA
Operations Technician
10/2009 – 12/2013
  • Develop a culture of empowerment- meaning working within the boundaries' established through the work processes and technology that we operate at the site
  • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. Foster continuous improvement
  • Conducting complex network monitoring of internal network circuits and network performance
  • Provide assistance to peers and participate in ongoing repair process improvement activities
  • Assist with the performance of general Maintenance tasks on plant process equipment such as leak checking, vibration monitoring, oil samples, etc
  • Assist in developing knowledge base content. Insure knowledge base is up to date and lead continuous effort to provide quality tested content and feedback
  • Assist technical subject matter expert to support day-to-day network issues and new network commissioning, configuration, testing and implementation
09/2002 – 05/2009
Dallas, TX
Operations Technician
Operations Technician
09/2002 – 05/2009
Dallas, TX
Operations Technician
09/2002 – 05/2009
  • Utilize CenturyLink and SSA proprietary Network Performance Monitoring tools to monitor events and collecting data about the health of the MPLS network
  • Assists in the development of standard operating procedures, trains employees and project development
  • Provide specific engineering signal flow diagrams for CAD documentation on all work performed on technical systems
  • Schedule and assist in work planning and provide recommendations for unit optimization and debottlenecking
  • Performs primary support functions for SDWAN. Including providing full end to end support for customer networks and support
  • Knows transport network topology and can make final go/no-go decisions on maintenance based on current network status
  • Opens trouble tickets and works the repair of network equipment and facilities with field operations, tech support and off-net providers
Education Education
Bachelor’s Degree in Engineering
Temple University
Bachelor’s Degree in Engineering
Skills Skills
  • Excellent verbal communication, strong interpersonal, and good organizational skills, as well as ability to work well under pressure
  • Ability to troubleshoot equipment problems and technical issues, with the ability to learn how to make common equipment repairs
  • Basic computer knowledge
  • Knowledge: Area specific policies and procedures; solid understanding of insurance; business systems and PC application software
  • Strong computer skills and ability to work with common office software systems. Computer networking experience
  • Willing and able to share and convey knowledge base with internal and external entities to get the job done
  • Proficiency in MS Office Excel and basic PC skills
  • Demonstrated ability to work effectively as part of a team and handle high-pressure situations appropriately and professionally
  • Ability to learn all functions of job within a reasonable amount of time
  • Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
Create a Resume
1

Technology Operations Technician Resume Examples & Samples

  • Understand and follow all Application Operations procedures and processes
  • Acknowledge, Troubleshoot, and document pertinent information for incidents, while providing detailed information to management and team members
  • Develop proactive processes to alert/eliminate issues before they escalate in business impact
  • Identify areas where efficiencies can be gained using the proactive approach of metrics analysis
  • Participate in team/group meetings
2

Operations Technician Resume Examples & Samples

  • Requires proven experience in live-to-air television operations, with responsibility for audio/video/data quality and continuity
  • Hands-on experience setting up and operating transmission facility hardware such as satellite receivers, antennas, switching, and router control panels
  • Proficiency and prior experience in set up and alignment of digital microwave and satellite feeds
  • Demonstrated ability to prioritize under time constraints ans work successfully in a fast-paced environment
  • Self managing individual with good interpersonal and communication skills, able to work in a team environment with minimal supervision
  • Ability and willingness to demonstrate confidence and take ownership of the individual events including errors, faults, and outages when they occur, and to communicate events to others in a timely, professional, and accurate manner
  • Must be able to work rotating shifts, holidays, weekends, and occasional overtime
  • Position requires ability to quickly resolve technical issues to maintain air operations
  • Ability to diagnose RF, satellite, and bonded cellular transmission technical issues
  • Proficiency with PC-based Microsoft Office products
  • Strong communication skills, oral and written, to document and report technical matters
3

Operations Technician Resume Examples & Samples

  • Manufacturing / operations experience
  • Hydraulic Hose Coupling Assembly experience
  • Demonstrated mechanical ability
  • Demonstrated computer literacy
  • Demonstrated gauging experience
  • Experience in reading manufacturing blueprints
  • Applicable experience setting-up , running, and troubleshooting: Pine Benders, Washer Unit, Braze Press, and/or Staker
4

Operations Technician Resume Examples & Samples

  • Currently working in an automated master control environment
  • Must be able to identify and pro-actively solve issues as they arise andnote discrepancies when appropriate
  • Strong commitment to quality and attention to detail
  • Minimum 4 years working in a similar position
5

Operations Technician Resume Examples & Samples

  • Previous experience with claims processing
  • Understanding of auto insurance claims
  • 1+ year of experience working in an office environment
6

Operations Technician Resume Examples & Samples

  • Operates the studio handheld and jib camera
  • Operates the studio robotic cameras
  • Controls the teleprompter
  • Floor directs newscasts
  • Operates the audio during newscasts and production
  • Edits audio and video recordings
  • Airs weather announcements
  • Lights studio and remote locations
  • Sets-up and records field production by operating cameras, recorders, lighting and audio equipment
7

Operations Technician Resume Examples & Samples

  • Shoots and edits news video and operates microwave and satellite live news gathering vehicles and transmitters on a regular basis covering live news events, press conferences and/or breaking news. This may include using other technologies for transmission as they may become available
  • Edits video utilizing Dalet, Final Cut Pro and/or other editing systems
  • Maintains technical equipment in regional newsrooms
  • Troubleshoots technical and equipment problems. Makes repairs when trained and qualified to do so
  • Works closely with Supervisor to keep him/her informed concerning Bureaus, ENG Gear, Live Truck needs, scheduling issues/changes, etc
  • Establishes satellite and microwave live signals and operates camera during live events
  • Observes and enforces all safety and FCC rules and regulations to assure safe and proper operation of LIVE trucks
  • Shoots professional, top-quality video for on-scenes, packages, VOs and VOSOTs. Will routinely shoot news video and cover news events throughout CNY region
  • Monitors emergency services via radio scanners and advises station of breaking news events
  • Stays fully abreast of current local news, maintains acquaintances with newsmakers, and is able to conduct interviews for taped segments or breaking news
  • Must be willing to travel by ground or air
  • Excellent verbal communication, strong interpersonal, and good organizational skills, as well as ability to work well under pressure
  • Strong computer skills and ability to work with common office software systems. Computer networking experience a plus
  • Familiarity with common office machines such as copier, fax, etc
  • Must have functional to advanced knowledge in the use of common television newsgathering equipment including cameras, tripods, microphones, lighting and other field equipment
  • Knowledge of news video editing systems, with functional to advanced knowledge of non-linear and/or desktop-based editing systems. Experience with Final Cut Pro and Dalet systems preferred
  • Experience in operating microwave and satellite transmitters and ENG/SNG vehicles a plus
  • Ability to troubleshoot equipment problems and technical issues, with the ability to learn how to make common equipment repairs
  • Ability to work flexible shifts and unscheduled hours which may include evenings and weekends
  • Be available for on-call responsibilities
  • Valid Driver’s License, will be operating company vehicles including live unit
  • College degree or equivalent from technical school preferred
  • Minimum 2-years related experience and/or training; or equivalent combination of education and experience
8

Operations Technician Resume Examples & Samples

  • Self-starter, able to work efficiently without direct supervision
  • Be able to work effectively with other departments receiving and communicating instructions via telephone or in person
  • Be able to read and understand technical materials
  • Able to set priorities under pressure of deadlines
  • Able to concentrate for long periods of time
  • Hold a valid driver's license
  • Must be flexible to accommodate shift changes including extended hours, weekends, and evenings
  • Provide the engineering design and assist with the building and installation of electronic systems/equipment as assigned
  • Maintain and repair transmitters (AM, FM, TV, Microwave, Fiber, satellite, etc.), receivers, cameras, switchers, graphic systems, audio equipment, video tape systems, routers, automation/editing systems, intercoms, two-way radios, monitors and display systems
  • Provide budget information to support the implementation of new systems
  • Provide technical support to operational users
  • Consult and communicate with engineering management and other engineers on technical issues as required
  • Provide specific engineering signal flow diagrams for CAD documentation on all work performed on technical systems
  • Perform all technical work to engineering standards and practices
  • Associate’s degree (AA) in electronics preferred
  • Minimum of five years broadcast experience
  • Working knowledge of broadcast station operations
9

Operations Technician Resume Examples & Samples

  • Broadcast Operations including setting up, controlling and monitoring television broadcast equipment to transmit television programs and commercials to the viewing audience
  • On-air switching, dubbing and transferring programs
  • Gathering satellite feeds for broadcast use
  • Preparation and operation of equipment (before, during and after live newscasts)
  • Support the production of newscasts and other live or taped programming for television and multi-platform uses
  • Support the operation of the station by assisting Engineering, News, and other departments
  • Versatile and capable of learning specialized software applications
  • Apptitude for operating electronic equipment
  • Must have great attention to detail
  • Excellent computer skills
  • Ability to make sound judgments in stressful conditions required
10

Operations Technician Resume Examples & Samples

  • Currently working in a broadcast studio with experience in similar positions
  • Thorough understanding of standard modern computer systems utilized inbroadcast control rooms andstudios
  • Must be able to identify and pro-actively solve issues as they arise and note discrepancies when appropriate
  • Minimum 4 years working in broadcast news production
11

Operations Technician Resume Examples & Samples

  • Receiving and reviewing incoming work and contacting appropriate resources as needed
  • Provide regular reports on customer feedback and trends in problems or situations involving various product activities
  • 2+ years office experience
  • 3+ years banking office/operations experience
12

Technology Operations Technician Resume Examples & Samples

  • Deliver quality customer service to internal customers by providing them with a single point of contact to report problems and manage issues
  • Respond to calls to the help desk, logging all calls and tracking them through to resolution
  • Provide thorough 1st level problem determination, resolving issues on a timely basis in order to meet customer expectations/service levels
  • Provide remote support to resolve problems related to PCs, applications and network connectivity at remote sites
  • Escalating problems on a timely basis
  • Install and configure PC/VDI hardware and software
  • Install and configure multifunction print devices, Blackberry
  • Manage and fulfill service requests per SLA
  • Proactively perform regular maintenance, upgrades and other housekeeping tasks
  • Perform start of day health checks
  • Manage asset inventories and license controls
  • Provide support for local and regional project implementation
  • Manage and support of disaster recovery site infrastructure
  • Adherence to established policies and procedures including information risk controls
  • Ensure that operational documentation is up to date
  • Provide customer awareness and training as required
  • Must have minimum of 4+ years of customer support experience in a fast paced financial services environment
  • Superior analytical skills demonstrating strong troubleshooting skills and problem analysis
  • Demonstrated ability to deal effectively with customers at all levels, peers, vendors, and management
  • Strong dedication to quality customer service and a working knowledge of enterprise service delivery procedures
  • Demonstrated work experience with managing change in a production environment
  • Exceptional verbal, written and interpersonal skills
  • Must demonstrate excellent presentation skills
  • Strong teamwork attitude, aptitude for learning new ideas/concepts and applying knowledge, desire to learn
  • Ability to manage conflicting priorities, attention to detail, self motivated and organized
  • Must have flexibility to provide after hours and weekend support as required
  • Demonstrated experience to act as a project lead an asset
  • Prior experience in a financial institution/knowledge of information controls an asset
  • Familiarity with ITIL concepts an asset
  • Must have technical experience with Windows 7
  • Must have experience with Microsoft productivity tools, Outlook email, terminal emulation, instant messaging
  • Must have experience with Microsoft server technologies (Windows Server 2003/2008)/Active Directory/software deployment
  • Must have working knowledge of Blackberry technologies and HP output devices
  • Must have working knowledge of personal and mobile devices (e.g. smartphones, tablets)
  • Must have working knowledge of LAN and WAN networking
  • Knowledge of Cisco VoIP technologies
  • Knowledge with Cisco technologies an asset
  • Knowledge with Avaya and call center telephony technologies an asset
  • Knowledge of firewall concepts an asset
13

Operations Technician Resume Examples & Samples

  • Ability to work under time pressure deadlines, strong computer skills and willingness to work unscheduled hours which may include evenings and weekends
  • Must have or develop functional to advanced knowledge of various studio and remote telecasting equipment
  • Must have or develop functional knowledge of common television newsgathering equipment including cameras, tripods, microphones, lighting and other field equipment
  • Ability to operate news video editing systems, with functional knowledge of non-linear and/or desktop-based editing systems
  • Functional knowledge of television news operations; or equivalent combination of education and experience
14

Technology Operations Technician Resume Examples & Samples

  • Associate's degree or other technical school diploma
  • Prefer experience working a in a multicultural company with disperse resources and responsibilities
  • Prefer technical experience supporting documentation management tools such as Sharepoint
15

Operations Technician Resume Examples & Samples

  • Ability to work independently
  • Demonstrated ability to meet deadlines
  • MS Office proficient, especially with Word, Excel and Outlook
16

Technology Operations Technician Resume Examples & Samples

  • Resolve issues in a timely fashion; performing on-site resolution in a multi-platform environment when necessary
  • Resolve hardware/software issues for contact center customers, configure phones at the site. Work will include but not limited to desktop break fix, and move, add, change and delete(MACD)
  • Work as the desktop support; working toward a seamless support environment
  • Update asset management database and inventory documents
  • Participate in audit and inventory duties
  • Interface with management, project managers, colleagues, customers, vendors in order to provide support
  • Provide daily and weekly reports to management with potential solutions to aged items
  • Daily review of all issues that impact the business
  • Work under the supervision of team lead
  • 1-3+ years of experience in a Desktop Support role (i.e. laptops, desktops, VDI, Windows) in a medium to large contact center environment
  • Proven experience supporting clients in-person as well as on the telephone, along with ability to provide on-call support in a 24/7 environment
  • Intermediate to advanced knowledge of PC's, peripheral devices, and a knowledge of industry standard software
  • Intermediate to advanced knowledge of Contact Center NICE call recording system
  • Certification in one of the following would be an asset
17

Operations Technician Resume Examples & Samples

  • Service fire alarm systems, intrusion, CCTV, and building access control and sound intercom systems
  • Install, repair and alter electrical systems for all locations
  • Determine procedural changes, tools, materials and equipment
  • Wiring new equipment according to blueprints and also troubleshooting existing systems
  • Repair electronic components using electronic test equipment and replacement parts
  • Diagnose and repair and/or replace damaged or broken wires, cables and faulty electrical components of machines such as relays, switches, and control panels
  • Install, maintain and repair machinery, equipment, physical structures, and electrical systems of industrial machinery and facilities in accordance with electrical code specifications, blueprints, manuals, and electrical schematics and diagrams
  • Maintain and update schematics, drawings, and documentation files on equipment and notify engineering of those changes
  • Be proficient at servicing, maintaining and programming fire alarm systems, security systems, nurse call, intercom and CCTV systems
18

Operations Technician Resume Examples & Samples

  • Participate in the basic safety process and share responsibility for the site’s overall safety performance
  • Provide day-to-day operation of the plant to fill high pressure and cryogenic product containers, unloading/loading trailers, product analysis, and handling export/import shipments
  • Provide necessary technical and hands-on support to continuously improve plant operation, maintenance, and inventory loss reduction
  • Assist with the performance of general Maintenance tasks on plant process equipment such as leak checking, vibration monitoring, oil samples, etc
  • High school diploma or equivalent, technical degrees or relevant technical training
  • Experience with chemicals, hazardous gas, and gas analysis (4-5 years experience)
  • Proficient in using MS Office (Excel, PowerPoint, Word)
  • Must be a strong team player with the ability to work in a team environment
  • Ability to work 8-hour rotating shift which includes some nights, on-calls, holidays, and weekends
  • Ability to operate a tractor/trailer a plus
  • Experience with chemicals, hazardous gases, and gas analysis a plus
  • Proven ability to work safely in industrial environments
19

Operations Technician Resume Examples & Samples

  • Must be team player in a team environment
  • Experience in plant operations, desired
  • Physically able to handle wheeled containers in excess of 250 lbs
  • Ability to climb trailer ladders safely
  • Self starter and self motivator
  • Must have good communication and computer skills. SAP knowledge a plus
  • * Local Candidates Only – Paid Relocation is Not Authorized **
20

Operations Technician Resume Examples & Samples

  • Following Operating procedures and Global Safety Standards
  • Calibrate/Operate multiple process and analyzers
  • Manage daily routines to include water treatment, equipment inspection, and log sheet readings
  • Perform preventative maintenance tasks
  • Maintain online training program requirements
  • Issue work permits and perform lock out / tag out of various process equipment
  • Controlling and monitoring the process to produce Liquid CO2 for shipment to the customers
  • Providing hands on support or assisting in plant equipment mechanical repairs, instrument calibrations and electrical troubleshooting as required
  • Investigating equipment failures, determining root causes of failures, and recommending appropriate solutions to reduce reoccurrence of/or eliminating causes of failures
  • Working with the source supplier to assure plant on-stream and reliability
  • Two years of operations experience in an industrial plant is preferred
  • Two year Associate Degree in a technical field a plus, but not required
  • Strong mechanical aptitude required
  • Experience with personal computers and/or DCS systems
  • Desire and ability to work in a team environment
  • Must be willing to take 24 hour on-call responsibilities
  • Must be willing to work at least a 40 hour work week with a Wed – Sun schedule most weeks after training Sat/Sun schedule is reduced to 3-4 hour days
  • Must be able to climb ladders and steps and lift up to 50 lbs
  • Be able to meet call-in requirements as needed
21

Operations Technician Resume Examples & Samples

  • Batch chemical operating tasks
  • Raw material/product movement
  • Additions/weights
  • Adjusting process control instrumentation
  • Equipment adjustments
  • Sampling and testing of products
  • Packaging of material
  • Record keeping
  • Minor maintenance tasks
  • Must be a high school graduate or equivalent
  • 5 Years previous chemical plant experience (batch or continuous operations) is
  • Desired. Other experience in a manufacturing environment will be considered
  • Military Experience is a plus
  • Strong mechanical aptitude, trouble-shooting skills and process experience
  • Proficiency/familiarity with Microsoft Office Programs, including MS Outlook
  • Good interpersonal and communication skills are a must
22

Operations Technician Resume Examples & Samples

  • High school diploma or equivalency
  • Demonstrated commitment to safety 24/7/365
  • Strong computer skills to want to learn this unique process/industry
  • Strong desire
23

Operations Technician Resume Examples & Samples

  • Assist in design and implementing process and procedures to on board new or existing applications and services for operational needs, also provide key metrics to measure work and successful operations to be used for analytical purposes and future decisions and distribution
  • Onboarding a new application; evaluate and document operation’s needs
  • Adherence to the defined delivery process / guidelines for customer support, incident management, SLA Compliance, productivity and other application delivery goals
  • Possess and exercise strong documentation skills
  • Be able to translate processes and task into repeatable transferable documented procedures
  • Work as part of a team and larger organization
  • Collaborate with others to insure operational needs align with organizational goals
  • Ensuring timely updates of delivery status and document all work and time to help produce measurable results; exhibit strong organizational skills and ability to organize multiple tasks
  • Share and collaborate ways to improve process and efficiencies
  • Show ability to understanding new deployments and application needs
  • Continued identification of opportunities to streamline and automate operations
  • Assist in developing knowledge base content. Insure knowledge base is up to date and lead continuous effort to provide quality tested content and feedback
  • 2+ years of operational experience
  • 2+ years of experience in Data warehousing
  • Working knowledge of TWS (Tivoli), ITG (request to stop, pause or restart a job),
  • Must have experience gathering requirements and converting to documented task
  • Must have intermediate proficiency with Excel
  • Ability to work 2nd shift
  • Must have skills to measure work and create metrics
  • Must be able to work independently with minimum support / mentoring
  • Background in healthcare data applications
  • Exposure to UNIX and Oracle
  • Metrics and Analytical skills
24

Operations Technician Resume Examples & Samples

  • Operations training and experience with chemical or industrial gas processes and equipment, including process control operations utilizing DCS systems
  • Administrative skills to function effectively in computer based systems such as SAP, Windows/Office, and other computer applications
  • Ability to collect and analyze data, while utilizing a systematic approach to reach conclusions and make appropriate decisions
  • Utilize and maintain standardized policies and procedures to optimize safety, quality and costs
  • Instrumentation, Electrical and/or IT experience
  • Must be a self starter and willing to work alone
25

Operations Technician Resume Examples & Samples

  • Will also ensure the proper use of PPE (Personal Protection Equipment)
  • Focuses on driving productivity improvements while maintaining high quality standards
  • Supports and contributes to processing investigation analysis
  • Ensures that areas of control are processing under GMP conditions and applicable SOP’s are being strictly followed
  • Works collectively Quality Assurance, Warehouse, Supply Chain and other necessary areas to ensure timelines are met and results achieved
  • Supports customer requests as needed
  • Pharmaceutical industry experience, preferred
  • Knowledge of equipment, processes and regulations in the pharmaceutical industry is preferred, but not mandatory
26

Operations Technician Resume Examples & Samples

  • Following cGMP, Safety Procedures, department SOP’s, and company policies
  • Works independently and is responsible for training less experienced personnel in all manufacturing and safety procedures
  • Manufacture complex drug products working closely with R&D Scientists, customers, and internal departments
  • Accurately document and review production batch record paperwork and associated documents to insure use of proper materials and equipment
  • Interacts and communicates with internal and external customers on equipment, materials, processes, and problems encountered during routine work
  • Record observations and data during each step of the drug product manufacturing process to assist in the final decision of the functionality of each product
  • Perform all steps and processes necessary for gel masses, raw material weigh off, fill preparations, encapsulation, finishing and packaging supporting drug product manufacturing
  • Following specific cleaning procedures or department SOP’s, ensures cleanliness of room or equipment as required
  • Maintain accurate inventory and tracking records of manufacturing supplies and equipment
  • Ensure good housekeeping and maintains equipment and rooms in a clean and orderly manner in accordance with cGMP’s and FDA requirements
  • Complies with Health, Safety & Environmental responsibilities for the position
  • Maintains current training records for required procedures and training assignments
  • Together with supervisor, set annual department and individual goals
  • Review and Approve procedures ensuring accuracy of current practice
  • Excellent working knowledge of policies and procedures necessary in handling/working with equipment and materials used to manufacture drug products including NCE or Potent Drug products
  • Experience in Fluid Bed technology (Glatt), High Shear Granulation, Blending/Milling, Compression and Encapsulation preferred
  • Must have the ability to work directly with both internal and external customers on complex projects
  • Must be able to work flexible schedules and able to adjust to a very busy work atmosphere
  • Must have good communication skills and able to work well in a team environment
  • Possess computer skills required to document and control inventory movement and usage plus a good working knowledge of Microsoft Word and Excel
27

Operations Technician Resume Examples & Samples

  • Operate, maintain and troubleshoot an unit-fill/packaging line to meet business objectives
  • Work seamlessly with the line leader and other technicians in ensuring compliant operations within and between shifts
  • Follow relevant Standard Operating Procedures, Site Quality procedures in ensuring 100% compliance
  • Coordinate and execute cleaning operations for the equipment and manage the changeover of equipment
  • Ensure 100% compliance to personnel and equipment safety by following all applicable EHS procedures and policies
  • Assist with reconciliation of in-process or finished drug product and batch record
  • Ensure a high quality standard work by reporting any deviations to packaging instructions or procedures to management
  • Assist manager with training of new staff. Able to respond to questions and provide guidance to other packaging operations staff
  • A high-school diploma or GED is required
  • At least three years of clinical trial packaging or related pharmaceutical operations experience is preferred
  • Demonstrated ability to read, write and speak English is required
  • Basic to moderate computer skills – including, but not limited to e-mail, Microsoft Word, Microsoft Excel, Internet Explorer, Inventory systems are required
  • Ability to work in a team environment is required
  • Above average organizational skills are required
  • Must be able to work effectively under pressure to meet competing workplace demands
  • Flexibility to work 1st or 2nd shift operations is preferred
28

Operations Technician Resume Examples & Samples

  • Practical Engineer (Electrical or Mechanical)
  • Three to five years' experience as an Operator in a Control Room, preferably in a Power Station
  • Mother tongue Hebrew, fluent English (both verbal and written)
  • Able to learn fast and work independently
  • Excellent interpersonal skills and teamwork
  • Ability to work under pressure and make critical decisions when needed
29

Operations Technician Resume Examples & Samples

  • Candidates must have a high school diploma or equivalency
  • Must have good written and oral communications skills
  • Must be willing to work 12-hour rotating shifts
  • Experience in a batch type chemical manufacturing facility or other industrial plant experience is preferred
30

Operations Technician Resume Examples & Samples

  • High School diploma or equivalent required. Two or four year college degree preferred
  • Previous television station experience necessary. Live newscast production preferred
  • Working knowledge of television station production operation equipment
  • Working knowledge of studio cameras, teleprompters, and lighting
  • Must be reliable, dependable, possess a willingness to learn and be able to work a flexible schedule
31

Operations Technician Resume Examples & Samples

  • Provide assistance on the day-to-day production aspects of a newscast
  • Plan, direct and manage the production aspect of the Ignite newscast in a professional manner supporting the Producer of the newscast
  • Operate broadcast vehicles (SNG, ENG, etc.) in a safe and efficient manner, providing viewers an excellent pictorial presentation of news events
  • On-air switching, dubbing and transferring program
  • At least 2 years of relevant TV broadcast experience required
32

Operations Technician Resume Examples & Samples

  • Experience with Windows/Linux System Administration
  • Experience with virtualization platforms
  • Experience with one or more of the following
  • PowerShell / VB / Batch Files
  • Puppet / Ansible
  • Web Server Administration (Microsoft IIS or Apache)
  • Knowledge of SQL query language
  • Active Directory Administration
  • System Monitoring software SolarWinds / Nagios / Perfmon / Kibana
  • Experience with virtualization platforms such as Hyper-V or VMWare
  • Working Knowledge of SharePoint, CRM and FlowDoc
  • Experience with SAN Environments
33

Operations Technician Resume Examples & Samples

  • Principally be responsible for the Mechanical Assembly of equipment working to high detail Drawings and Engineers Instructions
  • To have the ability the carry out mechanical surveys, repairs and servicing of UECCS produced equipment
  • Liaise with Manufacturing Engineer/ Engineering to assist in resolving manufacturing/design problems, raising Change Requests as necessary
  • To have the ability to work in a Machine Shop containing basic lathe, mill and drilling machines
  • He or she will occasionally be required to carry out small wiring assemblies which will involve crimping and soldering
  • To assist the Test Department in testing minor electronic and electro-mechanical equipment
  • To assist Field Services in the installation and commissioning of UECCS provided systems in the UK or abroad
  • Carry out work on or offsite site as requested and agreed
  • All paperwork is complete (Routings, Record Cards/Survey & Assessment Forms, and Quality Assurance Sheets) signed/stamped/dated before completion
  • Ensure production instructions and quality standards are implemented
  • Escalate any anomalies to procedures that are dealt with under the standard QA procedures as laid down in the UECCS Operating Standards/Quality Manual
  • If applicable, Static Handling Stations must be checked on a regular basis as follows
  • Shall be available at the request of the Team Leader to take part in department audits
  • To ensure health & safety requirements are complied with
  • Maintain a high standard of housekeeping
  • To adhere at all times to the company’s policies and other applicable standards and procedures and at all times to professionally represent Ultra CCS. Maintain systems and procedures
34

Operations Technician Resume Examples & Samples

  • Must have a minimum of 2 years plant process experience and/or Process Technology Degree/Certification
  • Must have strong computer skills especially with Excel spreadsheets
  • Strong mechanical aptitude and/or military
  • Team player that is flexible
  • Must be a self starter and willing to work alone at times
35

Operations Technician Resume Examples & Samples

  • A two-year technical degree OR technical training in the military with a minimum rank of E-5; OR three (3) years documented work experience in skills noted above plus high school diploma or equivalent
  • Manufacturing experience (food production preferred)
  • A credible and stable work history
36

Operations Technician Resume Examples & Samples

  • Analyze and interpret blueprints, routings, evaluation sheets, manuals and other materials to determine specifications, inspection and testing procedures, adjustment and certification methods, formulas, and measuring instruments required
  • Discuss inspection results with those responsible for part and operate basic inspection equipment (e.g., microscope, functional gauges, plug gage, and micrometer)
  • Follow all departmental safety rules and regulations, and put on all appropriate safety equipment, gear, and clothing/protection required by work activities
  • Measure and inspect dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, or micrometers and maintain inspection files and quality records
  • Obtain certifications as necessary to perform required processes
  • Perform visual inspection of parts looking for cleanliness, damage, bent parts, and/or missing caps/plugs
  • Repackage (e.g., re-bag, put back in container) items after inspections following handling codes, gathering needed packaging materials as needed
  • Verify and apply part number, serial number and customized markings are correct
  • Document non-conforming material according to procedures
  • Check materials to ensure that they match purchase orders and submit discrepancy reports when problems are found
  • Communicate information to others about project status, updates, specific instructions, etc
  • Compare colors, shapes, textures, or grades of products with color charts, templates, or samples to verify conformance to standards
  • Complete and review product paperwork, verifying all paperwork is present and filled out appropriately
  • Promote teamwork within the organization
  • Review item status in WISE and ensure item is logged/closed out appropriately
  • Select, collect and record inspection data
  • Verify the calibration of equipment and expiration dates
  • Using WISE, access and interpret in-process inspection sheets to determine appropriate visual inspection procedures and operating instructions
  • The ability to read, interpret and use the information presented in drawings, diagrams and blueprints to determine appropriate activities, tools, and next steps in the production process
  • The ability to accomplish a task with concern for all the areas involved, including the ability to notice minute inconsistencies/faults in parts, equipment, or production processes to prevent faulty products leaving the facility
  • The ability to use computer and web-based systems to input, access, modify, or output information
  • The ability to write effectively, to read and understand work documents, to communicate information clearly to coworkers and supervisors, and the ability to listen attentively and comprehend key pieces of spoken information
  • The position requires manual dexterity or the ability to work quickly with hands and strong hand-eye coordination
  • The ability and willingness to demonstrate eagerness, enthusiasm, and optimism for work activities. This includes the ability and willingness to take ownership of work activities, to learn and understand company policies and procedures
  • The ability to accurately provide the information requested on specific forms, reports, and logs. This includes generating or transcribing appropriate words, numbers, or symbols to complete written or computerized forms, reports, or logs
  • The ability to interact cooperatively and collaboratively with others as a team
  • The ability to perform simple arithmetic computations including addition, subtraction, multiplication, and division correctly, using whole numbers, fractions, decimals, and percentages
  • The ability to provide excellent service to internal customers, including seeking to meet customer needs quickly and effectively
  • Knowledge of how quality impacts the success of the organization including costs to customers, costs of recalls and potential costs due to negative impacts on a company's reputation. This includes taking the necessary steps to ensure quality on a consistent basis and striving for improvement
  • The ability to see details (e.g., letters, numbers, codes, color, symbols, marks, labels, signs) clearly to accomplish work tasks in a safe and efficient manner
  • No related work experience is required
37

Operations Technician Resume Examples & Samples

  • Follow appropriate work instructions in order to successfully receive, clean, machine, assemble, join, treat, handle and test parts
  • Utilize computer programs, including web based systems, to enter part data, log time, and look up information in order to complete assigned work tasks
  • Apply inspection techniques, use inspection tools efficiently, verify the calibration/expiration dates of test equipment and write non-conformance reports (NCR's) when necessary
  • Machining: Set up, operate, and maintain machines in an industrial setting
  • Special Processes:Heat treat, braze, and plate
  • Assembly: Assemble, install, align, adjust, lockwire, and fit sub-assemblies and parts or auxiliary equipment using appropriate tools and equipment in an industrial setting
  • Test: Calibrate and test control fuel samples, maintain and validate test samples
  • Inspection: Utilize basic inspection equipment to verify hardware conformance to specification and drawing requirements
  • Support: Perform a variety of tasks including, but not limited to, stocking, shipping, washing, inspecting, buffing and polishing
  • Clean and organize immediate work area
  • Participate in continuous improvement activities
  • Assist in scheduling work and product flow
  • Work cooperatively with a positive attitude in a team environment across a variety of departments and shifts
  • Dependability - Must have no more than 2 instances within the first 90 days of employment
  • Quality - Must meet quality expectations
  • Overtime - Must be able to regularly work overtime with 24 hour notice
  • Must be able to work off shifts (i.e. 2nd or 3rd and possibly weekends)
  • The ability to accurately provide the information requested on specific forms, reports, and logs. This includes the ability to see details, generate or transcribe appropriate words, numbers, letters, marks, labels, signs and symbols
  • The ability to perform multiple tasks simultaneously and to follow work orders efficiently
  • Basic mechanical aptitude
  • The ability to navigate in an on-line environment to locate documents
38

Operations Technician Resume Examples & Samples

  • Repair and perform preventative maintenance on marketing equipment
  • Unload and load vendors for daily delivery
  • Prepare equipment prior to delivery (e.g., set prices/products, etc.)
  • Remove old parts and replace with new parts
  • After each repair, complete paperwork on job and maintain accurate maintenance records
  • Pass the drug test
  • Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
39

Operations Technician Resume Examples & Samples

  • Process Technology Certificate or Degree a plus
  • Willing to work 12-hour rotating shifts and be a strong team player
  • * Only Local Candidates Will Be Considered**
40

Operations Technician Resume Examples & Samples

  • Mechanical aptitude or background
  • Demonstrated abilities to develop people as a team
  • Good documentation and organizational skills
  • Effectively communicate to managers, customers and peers
  • 1+ Year of related experience
  • Computer skills, including Microsoft Work, Excel and Outlook
  • Valid Driver's License
  • Ability to understand procedures and EH&S risks associated with handling, shipping and storage of anhydrous ammonia
  • Experience or training in the installation, maintenance, operations and troubleshooting of electronic control and process systems
  • Experience working with chemical shipping and storage equipment or equivalent skills
  • Ability to demonstrate adequate knowledge of the equipment and ammonia refrigeration process
  • Instrumentation controls/electrical technician background; -2+ Years' experience in an ammonia terminal
  • Associate or Bachelor's degree in Instrumentation and Electrical or a related field
41

Operations Technician Resume Examples & Samples

  • Ability to understand procedures as well as safety and environmental risks associated with the handling, shipping and storing of liquid fertilizers
  • Computer skills including Microsoft Word, Excel and Outlook
  • Knowledge of PSM, EH&S compliance, and fertilizer terminal operations or related chemical type facilities
  • Experience working with chemical shipping & storage equipment and the ability to demonstrate adequate knowledge of such equipment
  • Computer skills using Maximo (CMMS)
  • I&E experience
  • Associate or bachelor degree in a related field or 2 years experience in fertilizer terminal operations or equivalent
42

Operations Technician Resume Examples & Samples

  • 1+ years of related work experience
  • High School Diploma or G.E.D
  • Instrumentation controls/electrical technician background
  • 2+ years' experience in an ammonia terminal
  • Associate or Bachelor’s degree in Instrumentation and Electrical or a related field
43

Operations Technician Resume Examples & Samples

  • Willingness to work outdoors in adverse weather conditions
  • Willingness to utilize Personal Protective Equipment (e.g., hard hat, safety glasses, fire retardant clothing, safety work boots, as required)
  • Willingness to occasionally travel (with overnight stays) in order to attend training and meetings
  • Experience working with Microsoft Office programs (Outlook, Word, Excel, etc.)
  • Basic mechanical and/or electrical knowledge
  • A Two-year technical or mechanical degree
  • Willing and able to reside within an approximate 30 minute drive of the terminal in Marshall, MN
44

Operations Technician Resume Examples & Samples

  • Ability to read and follow work processes and procedures
  • Available and willing to work rotating shifts
  • Willing and able to respond to call-outs and work overtime as needed
  • Experience in a team environment and have the flexibility to perform a variety of duties
  • Demonstrate a strong commitment to safety and environmental policies
  • H.S. Diploma
  • Previous work experience in a process or manufacturing plant
  • Experience operating heavy equipment (i.e. front-end loaders, etc.)
  • Experience in Chemical loading facilities as well as pipe and trough conveyors
  • Mechanical and/or Instrumentation & Electrical abilities to perform minor maintenance and troubleshooting
45

Operations Technician Resume Examples & Samples

  • Achievement of additional technology industry certifications
  • Flawless execution and on-time delivery of tools
  • Infield training and mentoring of Field Specialists and Field Support roles
  • Knowledge of preparation and maintenance of tools for infield deployment
  • Front-line troubleshooting of electro-mechanical inspection equipment
  • Assist in the reduction of in line inspection tool maintenance costs
  • Identifies quality or productivity issues and potential solutions
  • Infield interaction with customers
  • Report to various levels of management on progress
  • Comply with EHS policies and procedures
  • Recognised engineering apprenticeship, two year technical diploma or equivalent in an engineering discipline (region specific)
  • Demonstrable understanding of electronic and/or mechanical engineering drawings
  • Proven aptitude to be trained in electronic and mechanical disciplines
  • Proven ability in the assembly, maintenance and preparation of mechanical and/or electronic equipment
  • Places meeting customer needs as a priority
  • Demonstrable financial and budgetary compliance
  • Sets high standards and seeks innovative ways of improving these
  • Embraces change improvements
  • Effective Team member
  • Self-motivated and dynamic approach to tasks
  • Flexible and willing team player
  • Level Two Technical certification in multiple technologies
  • Able to travel both domestically and internationally between 80 – 90% of the time
46

Operations Technician Resume Examples & Samples

  • Responsible for ensuring Safety, Quality, Delivery and Costs are monitored and managed to meet site specific metrics
  • Ensures that Operators/Direct Reports are trained and capable of performing their jobs with knowledge, accuracy, and precision
  • Ensures that the Operators/Direct Reports are adhering to all safety procedures and identifying/communicating the necessary adjustments to address potential safety concerns
47

Operations Technician Resume Examples & Samples

  • High School diploma or equivalent required
  • Experience with CSI 2140 (or equivalent) vibration analyzer
  • Certified Vibration Analyst
  • Certified Reciprocating Compressor Machinery Analyst
  • Experience with PLC and microprocessor-based control systems such as Allen Bradley, Modicon, and Siemens
  • SCADA/iHistorian data acquisition and analysis experience
48

Operations Technician Resume Examples & Samples

  • Minimum requirement of a HS Diploma/GED
  • Background in continuous operations plant is a plus
  • Instrumentation experience is desirable, but not required
  • Proven commitment to safety and continuous improvement will be required
  • Solid knowledge and skills in mechanical maintenance and electrical is a plus
49

Operations Technician Resume Examples & Samples

  • Primary interface is with Mfg Team Leader, Manufacturing Engineer, packers and operators
  • Tracks First Time Through Capability (FTTC), Packer FT Performance and Packer Training on a daily basis
  • Reviews packing instructions and blueprints and recommends changes to manufacturing engineer
  • Responsible for training and certification of packers
  • Ensures Packing Processes are followed
  • Monitors and reports packer FT success rate and ensures corrective action is taken on FT failures due to packing errors
  • Has the ability to operate and complete different databases , DRN Autocutter and SQC,
  • Identifies technical problems in process and presents solutions to Manufacturing Engineer
  • Identifies & implements new tooling that may improve packing processes
  • Responsible for preventive maintenance and tracking of tooling
  • Ensures tooling has current calibration
  • Backs-up for MFG Team Leader, Manufacturing Engineer & Packing
  • Ability to multi-task and prioritize
50

Operations Technician Resume Examples & Samples

  • Follow production schedule and manufacturing procedures to produce Curing agents
  • Fully participate in Production Safety process at the plant
  • Coordinate work with other Operations Techs, Laboratory, and Maintenance personnel
  • Interact with staff and leadership personnel to maintain safe and efficient operation of the plant
  • Able to work 12 hour rotating shifts
  • Strong commitment to safetyPrevious production/operating plant experience, is a plus
51

Operations Technician Resume Examples & Samples

  • Exhibit effective customer service skills, by consistently communicating with the Dispatcher, Electronic Operations Manager, Project Manager and our customer to ensure complete customer satisfaction
  • Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals. Understands the importance of providing quality service, inspections and TIS
  • Must adhere to all OSHA and SimplexGrinnell safety policies and procedures
  • One to two years experience in low voltage programming, preferably fire alarm and /or security programming
  • Properly secure all SimplexGrinnell tools and equipment at the end of each work period so as to prevent damage or loss
  • Ability to work alternative shifts or weekends to meet customer installation requirements
52

Operations Technician Resume Examples & Samples

  • Pulls and shelves stock containers used in daily shipping list fulfillment
  • Packages and/or reviews outgoing shipments sent via local/national/international courier
  • As required for compound handling, may interact with the Drug Information System (DIS) database to perform simple queries, basic updates, generation of labels, generation of reports, and other data processing tasks. Perform any updates to compounds requiring GHS/OSHA labels for stock samples
  • Performs physical receipt and handling of new inventory samples at temperatures ranging from ambient to -80C
  • Performs inventory procedures on items stored at the Repository. Processing includes data entry, labeling, and shelving samples. Performs physical inventories on existing samples as needed including comparison against the database, relabeling, organizational, and storage location changes
  • Properly maintains the compound storage areas to ensure cleanliness and organization. This includes daily cleaning of work areas and periodic cleaning of floors and straightening of common work areas. Assists in inventory/facility monitoring and site upgrades as needed
  • Provides occasional backup coverage for compound weighing/order processing functions on an as needed basis
  • Must adhere to all Standard Operating Procedures (SOPs) and facility safety guidelines in the performance of all tasks. This includes performing initial quality checks on procedures as they are performed. Provides input to potential changes in SOPs when noting deficiencies in existing procedures
  • Participates in practical process improvement (PPI) activities
  • Requires ability to communicate effectively verbally and in written form
  • Requires ability to prepare reports using Excel; knowledge of Windows, Word and Access
  • Requires knowledge of chemical hygiene, hazard communication, general laboratory and quality assurance/control
  • DOT Hazardous Materials shipping training and IATA Dangerous Goods Regulations certification to be obtained and/or maintained
  • Ability to take part in minor chemical spill clean-up efforts to include use of full-face respirator
  • May need the ability to obtain and maintain a Public Trust clearance
  • Requires ability to role model behavior consistent with company values
  • Requires demonstration of strong logic and problem‐solving skills
  • Must be self‐driven; able to function and complete tasks without continual oversight and direction from Management
  • Must have high level of integrity and reliability, as database and inventory management are key aspects of the position
  • High School Diploma and 2+ years work experience with data entry, shipping/receiving, sample management or a Degree in Physical/Life Sciences
  • Previous laboratory experience and Physical/Life Science degree is preferred
53

Operations Technician Resume Examples & Samples

  • Monitor the Power Plant production both from the Control Room and from the field and taking emergency action when necessary, in accordance with all relevant Operating Procedures
  • Respond to variances in normal station operating parameters and taking necessary corrective actions in order to maintain safe operation of the station
  • Support plant water chemistry and make adjustments as necessary to keep within prescribed operating limits
  • Receive instructions from the grid operator and adjust the unit loads and/or voltage accordingly
  • Issue work requests whenever a deviation or malfunction is observed
  • Ensure compliance with all site Quality Procedures, Work Instructions and EHS Policy and Procedures
  • Report equipment deficiencies and record required information into the computerized maintenance management system to initiate repairs
  • Maintain and update all routines, schedules and reports with relevant plant operating data
  • Technical qualifications and/or equivalent work experience
  • Previous experience as an Operator in a Control Room, preferably in a Power Station
  • Knowledge of engineering practices, functions and processes involved in the operation and maintenance of a Power Station or Industrial Facility
  • Willing to work at heights - The position will require stair and ladder climbing sometimes in excess of 100 fee
  • Willingness to work in shifts, including nights, weekends and holidays
  • Excellent interpersonal skills and teamwork - able to communicate in a friendly, open and constructive manner
  • Responsive and Proactive
54

Operations Technician Resume Examples & Samples

  • Performs mechanical, hydraulic, pneumatic, machine system troubleshooting and maintenance when needed
  • Provides technical assistance to manufacturing engineers, maintenance and production to resolve process and machine problems
  • Evaluates machine preventative maintenance procedures. When needed has the ability to write and modify PM procedures
  • Selects, compiles and uses technical information from references such as Engineering standards, handbooks, technical references, etc
  • Gathers and analyzes data using statistical methods
  • Insure the conformity between electronic drawings and controlled hard copies
  • Perform necessary research for process improvements
  • Manage small to mid-scale process improvements
  • High School Diploma or GED from an accredited institution is required
  • Minimum of 15 years of industrial maintenance experience required
  • Must be authorized to work in the US without company sponsorship
  • No relocation provided - must live within 50 miles of Roxboro, NC to be considered
  • Experience with setup and maintenance of high precision ID or OD grinders
  • Experience with reading mechanical, pneumatic and hydraulic schematics
  • Ability to troubleshoot, repair and improve cam actuated high speed assembly equipment
55

Operations Technician Resume Examples & Samples

  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operation/product manuals
  • Five (5) years experience in Fire Alarm or Integrated Security Systems maintenance
  • Two (2) year associate degree in a technical field such as electronics, electricity or equivalent
  • Networking and computer programming skills desired
  • Pass criminal background check and drug test
  • Be able to obtain and retain any licenses that are required by National, State and Local codes
56

Operations Technician Resume Examples & Samples

  • Safely and Accurately completing batches per production schedule and Standard Operating Procedures using advanced process control computers (Emerson DeltaV)
  • Assume ownership of assigned work. Follow batches through to completion. Check Quality Control (QC) progress and packaging needs to keep batches moving
  • Perform job duties to satisfactory levels in support of the business and the team. This includes prompt arrival at start of shift, appropriate breaks, and adequate communication between shifts to ensure safe and accurate completion of batches
  • Cooperates with associated functions to support the business: QC Lab, Site Logistics, EH&S and R&D. Knows, understands, and contributes to Plant goals
  • Complete Safety and Compliance Checks as directed. Use proper PPE and perform Housekeeping as required
  • Attends/completes training as directed
  • Once Lock-out Tag-out (LO/TO) and Safe Work Permitting (SWP) trained; performs LO/TO and SWP duties
  • Intervenes with unsafe behavior and coaches teammates to do the same. Does Not Tolerate Unsafe Acts. Coaches teammates to correct behavior and if necessary reports unsafe acts immediately to EH&S Delivery and leadership
  • Cleans equipment as needed
  • Operates a forklift as needed
  • Works a 12 hour rotating shift that includes afternoons, nights, and weekends
  • Able to hear well
  • Able to perform manual labor, climb stairs and ladders, lift 55 lb bags, operate manual valves, and stand/walk for prolonged periods of time
  • Two years or more chemical industry experience is preferred
57

Operations Technician Resume Examples & Samples

  • Able to wear required protective equipment including respirators and hearing protection
  • Able to spend long periods of time being on your feet including walking, standing and climbing steps and ladders
  • Able to use both automated and manual tools and equipment
  • Able to lift and carry materials up to 50 lbs
  • 3 years of experience working in a production/operations environment to include
58

Operations Technician Resume Examples & Samples

  • Monitors on-air programming of both local and national broadcasters
  • Performs technical quality control checks on a large Digital Broadcast Satellite system to ensure A/V media meets EchoStar standards
  • Identifies, reviews and reports service anomalies and outages
  • Troubleshoots problems involving the signal path, media, programming and logs
  • Follows escalations procedures for non-conforming media
  • Documents technical discrepancies and reports problems to appropriate personnel
  • Maintains logs; inputs data into established databases; and responds to emails from outside the uplink
  • Coordinates with outside providers to determine outages
  • Validates customer complaints and provides response
  • Responsible for coordinating and/or performing of on-air routing of content
  • Monitoring tasks may include exposure to adult content
59

Operations Technician Resume Examples & Samples

  • Monitor on-air programming of both local and national broadcasters
  • Perform technical quality control checks on a large Digital Broadcast Satellite/IP system to ensure A/V media meets EchoStar standards
  • Identify, review and report service anomalies and outages
  • Troubleshoot problems involving the signal path, media, programming and logs
  • Follow escalation procedures for non-conforming media
  • Document technical discrepancies and report problems to appropriate personnel
  • Maintain logs, input data into established databases, respond to emails from outside the uplink
  • Participate in the development and implementation of processes, procedures and training materials while providing mentoring and training to junior personnel
  • Coordinate with outside providers to determine outages
  • Validate customer complaints and provide timely responses
  • Coordinate and/or perform on-air routing of content
  • Monitor signaling which may include exposure to adult content
60

Operations Technician Resume Examples & Samples

  • Ability to understand and follow procedures
  • Understand safety & environmental risks associated with working in a production facility and ensure risks are mitigated through following procedures and proper PPE
  • 2+ years of experience working in a manufacturing environment
  • Basic Computer skills, including Microsoft word, Excel, and outlook
  • Knowledge of industrial manufacturing equipment (bucket elevators, conveyor belts, etc.)
  • Experience with both batch and continuous manufacturing process
  • Experience working with chemicals in manufacturing environment
  • LOTO and Confined Space entry experience
  • 2+ years of experience working in a fertilizer production facility
61

Operations Technician Resume Examples & Samples

  • Ability to understand procedures, safety & environmental risks associated with handling, shipping, & storage of anhydrous ammonia
  • Mechanical aptitude and/or background
  • Basic computer skills in Microsoft Word, Excel, Outlook and Power Point
  • Ability to obtain a TWIC card
  • 3+ years experience with anhydrous ammonia and industrial equipment operations, hazardous chemicals, and maintenance
  • A strong mechanical aptitude with the ability to learn and understand pumps, compressors, heaters, controls, refrigeration and liquid transfer process
  • Experience with Maximo
  • Associate's or Technical degree in refrigeration systems, maintenance or 2+ years of equivalent work experience
62

Operations Technician Resume Examples & Samples

  • Able to work 12-hour shift rotation, including weekends, holidays and overtime as needed. Work on-call as assigned
  • Process monitoring and control
  • Product sampling analysis
  • Troubleshooting and maintenance of process equipment and instrumentation
  • Procedures, policies and practices adherence and development
  • Permit completion and coordination
  • Assist in assuring efficiency of operation of equipment, quality of product, and safety of all personnel
  • Monitoring and controlling the various unit operations via the process control system, checking product quality and progress
  • Performing quality checks on raw materials, intermediate process streams, and finished products, using a variety of laboratory equipment
  • Performing verification and validation tasks associated with on-line instruments and control systems
  • Unloading raw material, loading finished products (trucks, railcars, etc), and controlling inventory in order to satisfy both internal and external customer needs
  • Performing a variety of preventive/planned basic maintenance tasks on plant systems and equipment. Also being directly involved with improvement of these systems and the equipment
  • Problem analysis and solution implementation on short term operational deviations and longer term plant needs
  • Being responsible for the safety, food safety, sanitation, and hygiene conditions as a member of an area team, including necessary clean up and proper handling of the product and production equipment
  • High School education or equivalent
  • Ability to work overtime, holidays, nights, weekends and rotating shifts
  • Ability to work in an environment with dust, noise, elevated work, and varied temperatures
  • Ability to work with operating machinery and around heavy equipment
  • Ability and willingness to comply with all Cargill policies, health and safety requirements such as jewelry restrictions, the use and wearing of safety/personal protective equipment (e.g. wearing safety equipment such as hardhats, safety glasses, hearing protection, protective footwear, etc.), and following Good Manufacturing Practices (GMPs)
63

Operations Technician Resume Examples & Samples

  • Willingness to work shift work if necessary
  • Basic mechanical and/or electrical work experience in an industrial setting
  • Willing and able to reside within an approximate 30 minute drive of the terminal in Buda, TX
  • Physical ability to frequently stand, walk, lift, carry, push, pull, reach, handle, bend, twist and balance
  • Ability & willingness to utilize Personal Protective Equipment (for example: hard hat, safety glasses, fire retardant clothing, respirator, safety work boots, etc. as required)
  • Ability to lift up to 50 pounds (with frequent carrying of up to 25 pounds)
  • Must be able to adequately hear alarms and other sounds which may indicate a safety concern. Must be able to communicate hazardous conditions and other dangers
  • Must be able to work near moving mechanical parts, work in wet or humid conditions (non-weather) and outdoor weather conditions, work in high, precarious places and work around fumes or airborne particles and toxic or caustic chemicals
  • Must be available for on-call rotation including nights, weekends & holidays
  • Two years’ construction/maintenance experience in the refined products and/or oil and gas industry (Mechanical/Industrial trade school will be considered work experience)
  • 1+ year of experience with electrical troubleshooting
64

Operations Technician Resume Examples & Samples

  • Support/execution of running of IT Operations jobs and scheduled tasks
  • Completion of IT Operations control checkpoints as needed
  • Resolve trouble tickets and access request changes
  • Troubleshoot and resolve technical support issues with business and technology applications and systems
  • Support mission-critical technology systems in such a way as to ensure minimal impact to users during maintenance or update cycles
  • Meet established project deadlines and performance service levels for upgrades, and changes while abiding by Chemical Bank change control and documentation processes
  • Work professionally and proactively with business partners and vendors in the installation, configuration, and support of systems
  • Participate in data collection activities of metrics for service level and operational performance monitoring, with the purpose of identifying and implementing methods for increasing system reliability and up-time and automation of manual tasks
  • Demonstrated high regard for systems security which must be implemented into every aspect of this position
  • Multi-tasking, time management, and ability to manage multiple ongoing projects while meeting established deadlines
  • Demonstrated ability to follow established change control, information security, documentation, and technical troubleshooting / system and application functionality restoration processes in a regulated environment
  • Strong customer service orientation with a demonstrated understanding of the urgency of resolving technical issues which impact Information Technology or bank customers
  • Demonstrated ability to work effectively as part of a team and handle high-pressure situations appropriately and professionally
  • Demonstrated organizational and interpersonal skills as well as strong written and verbal communication skills
  • Works with minimal direction on a daily basis, either independently or as part of a team
  • S/he does not have any supervisor responsibilities
  • Works within established time frames and change control processes to achieve identified outcomes and escalates to management as appropriate when service levels or agreed-upon time frames will not be met
  • Responsible for determining how to best complete work within the established procedural and policy framework of the department and bank
  • S/he should exercise common sense and good judgment in decision making and should understand the branch/department goals, standards, policies and procedures established by management
  • Associate’s degree or equivalent experience in computer science or related field or equivalent work experience in lieu of degree required
  • Three years’ experience in Microsoft-based server and workstation support
  • Demonstrated experience in supporting a computer operations area
  • Demonstrated experience in technical troubleshooting of hardware, and applications also the ability to see an issue through to problem resolution
65

Operations Technician Resume Examples & Samples

  • Diploma certificate in a related discipline
  • Holder of ITC / NTC 2 or 3 with related experience
  • At least 2 years’ working experience in a Chemical, Refinery, Pharmaceutical or related industry
  • Familiar with good manufacturing practices, safety procedures and industrial standards
  • Good knowledge in maintenance and operating principles of production and utility equipment is preferred
  • Able to work on 3 rotating shifts
66

Operations Technician Resume Examples & Samples

  • Analyze, diagnose, sectionalize, isolate, and resolve trouble situations
  • Manage and correlate multiple trouble reports
  • Communicate with internal customers and other in a repair situation
  • Provide Tier I/II support in platforms supported
  • Manage and guide restoration bridges during outage conditions
  • Provide direct support to technicians in restoration activities associated with alarm and/or outage conditions of transport elements
  • Interact with all Tier repair teams. Initiate internal/external escalations, as necessary
  • Provide assistance to peers and participate in ongoing repair process improvement activities
  • Provide follow up and closure of assigned trouble tickets
  • Provide direct training to technicians and participate in ongoing repair process improvement activities
  • Works in x 7x24 environment and may need to work evenings, nights and/or weekends
  • Associate Degree in Telecommunications in a related field or equivalent work experience (3 years of relevant experience)
  • Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities
  • Ability to work all shifts in a 7x24x365 environment
  • Understand and apply technical theories in real life situations. Understand the technical behavior in the network and implement the proper troubleshooting techniques
  • Communicate with others in a clear and concise manner. Ability to explain a complex problem in layman’s terms
  • Experienced user of the MS Office application suite
  • Detailed test and analysis procedures for a variety of transport equipment from DS3 to DWDM
  • Understanding of Transport hierarchy, configurations and platforms
  • Perform advanced to complex activities to identify and resolve alarm conditions
  • Strong communication skills and ability to direct restoration activities
  • Remote troubleshooting experience
  • Ability to work straightforward trouble and/or maintenance assignments related to network equipment in order to resolve both routine and complex trouble tickets
  • Adept at reviewing logs for historical events when analyzing and diagnosing alarm conditions and determining corrective measures
  • 3 + years experience in a Call Center, Surveillance Center, Provisioning Center, Network Operations Center, Engineering, Technical Support or as a Field Technician working with transport platforms
  • Provisioning and troubleshooting DS3 through OC192 level circuits
  • SONET and SDH equipment maintenance
  • DWDM equipment maintenance
  • Fiber optics
  • Synchronization / Timing
  • SONET Protection Switching Schemes
  • Ability to demonstrate command skill while directing activity on outage bridges
67

Operations Technician Resume Examples & Samples

  • Use software and hardware tools to identify and diagnose network status and performance in the field
  • Understand network test procedures, use network test equipment, and interpret test results
  • Possesses knowledge of troubleshooting SONET and DWDM platforms
  • Possesses an understanding of network testing, uses network test equipment and documents efforts in a professional manner
  • Tests DWDM and SONET circuits
  • Leads a team in turning up circuits across SONET and DWDM platforms
  • Document all efforts in a timely manner
  • Provide functional guidance
  • Under supervision, installs and troubleshoots of DC power systems
  • Directs the installation and troubleshooting of timing systems
  • Performs and document QCs on installations
  • Performs PMIs
  • Assists in the development of program deliverables
  • Possesses familiarization of company and program standards for installations
  • Carries a pager for after hour call-outs (as required)
  • Experience with SONET equipment and networks required
  • Experience with wavelength division multiplexing helpful
  • Experience Cisco MSTP, MSSP and MSPP equipment helpful
68

Operations Technician Resume Examples & Samples

  • Analyze, sectionalize, isolate, and resolve trouble situations. Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation
  • Provide Wi-Fi assistance to hospitality customers and troubleshoot access points
  • Initiate internal escalations, as necessary
  • Place proactive outgoing status calls to customers
  • Provide follow up and closure of assigned trouble and MACD tickets
  • Practicing excellent customer service
  • Demonstrating proficiency with trouble ticketing application and other internal tools
  • Ability to work in a fast-paced operational environment
  • Ability to answer customer calls and work issues via trouble ticket proficiently and independently
  • Create trouble ticket which summarizes customer reported trouble
  • Make recommendations based on customer expectations
  • Answer inbound calls and/or redirect calls to proper CenturyLink organization if required
  • Provide proactive customer updates on progression of repair
  • Initiate internal escalations on customer’s behalf and provide follow up
  • Effectively manages customer expectations (status and clear description of activities)
  • Associate’s Degree and 2+ years experience, or equivalent combination of education and experience
  • Experience with Avaya Aura and/or Nortel CS1000
  • Experience with Adtran, Cisco, or Shoretel
  • Experience with Oracle, Remedy, or SolarWinds
  • 1+ year of Technical Customer Call Center experience
69

Operations Technician Resume Examples & Samples

  • Previous experience troubleshooting complex network problems involving power, network hardware, routers, CSU, or carrier services
  • Experience working on complex translations troubles and/or maintenance assignments related to network switching equipment to resolve trouble tickets
  • Advanced expertise with IP routing on multiple router platforms
  • Knowledge of TCP/IP, routing protocols, and IP addressing
  • Experience with advance commands in Cisco, Juniper, and or UNIX commands
  • Excel at working on complex MPLS issues
  • DNS & e-mail problem expertise
  • Advanced layer 1 troubleshooting for DS0, DS1, point to point, private line, and Ethernet circuits
  • Has ability to understand and isolate physical layer problems
  • Experience working with software and hardware tools to remotely identify and diagnose WAN problems
  • Ability to understand and isolate physical layer problems
  • Familiarity with long distance and international dialing and routing
  • Ability to identify and resolve customer reported trouble
  • Experience managing customer incoming calls in a call center environment
  • Experience working with local and international exchange carriers to resolve trouble
  • Takes full ownership and accountability in areas assigned. Takes independent action and rarely requires guidance, often proactively take the lead on technical issues/concerns
  • Strong technical skill level working on complex assignments within the network systems (implementation, acceptance and change management)
  • Ability to resolve complex network problems involving power, network hardware/software, lines, routers, firewalls, modems and terminals
  • Ability to use software/hardware tools to identify and diagnose network status and problems
  • Experience conducting installation and maintenance on complex network monitoring equipment
  • Ability to resolve complex trouble tickets
  • Apply excellent customer service skills
  • The desire to work in a complex 24x7 call center
  • Demonstrated proficiency with trouble ticketing application as well as other internal tools
  • The ability to work off hours/on call and during holidays
  • Expertise Mentoring/Training/Coaching team members
  • 5 + year of technical customer call center experience
  • Associate degree in Engineering, Electronics, Networks or related technical or vocational education or equivalent experience or 7+ years of related work experience
  • Test knowledge/experience of DS0/DS1 Circuits
  • Knowledge of TCP/IP, Routing Protocols, and IP Addressing
  • Experience with basic commands in Cisco, Juniper, Shasta Routers, and /or, UNIX Commands
  • Cisco and Juniper Certifications are a plus
70

Operations Technician Resume Examples & Samples

  • Associate degree in a related field or equivalent work experience in the communications, networking and/or cyber security fields
  • Candidate must have demonstrated the ability to work in a consultative manner with others, i.e. establish rapport, interview/fact-find, present options/recommend solutions, follow-up and customer focused behavior
  • Proven ability to work in a dynamic team environment with changing requirements and competing priorities
  • Must have a desire to learn
  • Ability to work cross functionally with Engineering and Developers
  • Proficient with monitoring, troubleshooting of Tier 1/2 events
  • Proficient with opening trouble tickets (Remedy)
  • Respond to customer inquiries in a timely and professional manner
  • Proficient troubleshooting ability
  • Develop and follow a MOP and anticipate problems, and proactively take corrective action
  • Required computer skills include: Outlook, MS Office application suite, circuit topology, and testing tools
  • Familiar or Experience with Juniper (JunOS)
  • Experienced with Cisco Networking Hardware
  • Familiarity with Netscreen Firewalls
  • Experience with configuring, troubleshooting Tier 1/2 events in switches, routers, and firewalls
  • Must understand layer 2 and layer 3 technologies (BGP, VLANs, Trunking, ACLs, IPSEC, and L2TP)
  • Must have experience with application level firewalls (proxies)
  • Must have experience with Cisco, Nexus Fex’s and data center setups
  • Familiar with Monitoring tools (Solarwinds)
  • Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server Administration
  • Must be willing to work Shift work 24x7 coverage, weekends and holidays
  • Candidate must be a US Citizen with the ability to obtain a Department of Defense TOPSECRET SCI clearance
71

Operations Technician Resume Examples & Samples

  • Identify, troubleshoot, and resolve simple and complex problems quickly and effectively
  • Use trouble ticketing system to document outages
  • Coordinate and track RMA requests
  • Perform rekey of crypto equipment, assist field technicians in the rekey and troubleshooting of crypto equipment
  • Provide data to support daily and monthly customer reports, incident reports, and ticket audits
  • Interface with management and customer, in a high stress environment
  • Collaborate with peers
  • Clearance: Active Top Secret/SCI
  • Associate degree in Engineering, Electronics, Software, or Networks
  • MCSE, CCNA, Security+ desired
  • Four or more years of experience in a client-server environment required
  • Familiarity of various vendor platforms for optical networks – Ciena, Cisco, Juniper
  • Experience in Microsoft products to include Active Directory, SQL Server 05/08, Windows Server 03/08, Office SharePoint Server or Windows SharePoint Services, Windows Server Update Services (SMS), and Exchange and 2007
  • Advanced hardware and software troubleshooting skills
  • Possess knowledge of Wide Area Network security requirements and techniques for protecting computer systems/networks from viruses, data tampering, and unauthorized system entry
  • Understanding of long haul communications equipment such as SONET, ATM, fiber optical multiplexers and DWDM; LAN/WAN software/hardware technical support; familiarity with optical and IP products, particularly Ciena optical and Cisco IP routing and Juniper devices
  • Experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems desirable
  • Prior NOC experience desired
72

Operations Technician Resume Examples & Samples

  • Monitor event alarms in multiple systems, raise request and perform basic diagnostics of the problem and dispatch using multiple dispatch systems
  • Conduct proactive and reactive monitoring of voice network and open incident tickets
  • Track major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution
  • Handle internal/external customer escalations via phone, remedy tickets, Solarwinds or email and escalate further any customer-related issues to the appropriate group or manager as necessary
  • Associate’s degree and 2+ years experience or equivalent combination of education and experience
  • Valid CCENT or CCNA certification
  • 2+ year of technical customer call center experience
  • Experience with proactive and reactive monitoring of network outages and keeping management & customer informed of any changes
  • Experience with Cisco
  • Experience with Adtran, Juniper
  • Knowledge of NTM Remedy, SolarWinds, Oracle or other ticketing and dispatching system
73

Operations Technician Resume Examples & Samples

  • Coordinate and track RMA requests, to obtain RMA authorization requests and completion of RMA submittal forms
  • Understand and utilize documented procedures to perform assigned duties
  • Perform rekey of crypto equipment and assist field technicians in the rekey and troubleshooting of crypto equipment
  • Complete required forms and documentation to sustain operations
  • Top Secret clearance and current SCI mandatory
  • Associate degree in Engineering, Electronics, Software or Networks
  • Four or more years’ experience in a client-server environment required
  • Familiarity with various vendor platforms for optical networks – Ciena, Cisco, Juniper
  • Experience in Microsoft products to include Active Directory, SQL Server 05/08, Windows Server 03/08, Office SharePoint Server or Windows SharePoint Services Windows Server Update Services (SMS), and Exchange and 2007
  • Demonstrated advanced hardware and software troubleshooting skills
  • Previous experience with Government networks and customers
  • Ability to interface in a professional manner with management and customer
  • Ability to work in a high stress environment, collaborate very closely with peers, strong communication skills
74

Operations Technician Resume Examples & Samples

  • Operating studios cameras during newscasts and other productions
  • Operating audio console during newscasts and other productions
  • Operating graphics system during newscasts and other productions
  • Operating video switcher during newscasts and other productions
  • Basic understanding of shot composition and framing
  • Ability to setup audio – including microphones
  • Ability to move props and life heavy objects (60lbs)
  • Ability to operate on-air graphics system, including proof reading and typing skills
  • Ability to quickly adapt to new technologies – including state of the art production video switchers and audio consoles
  • Ability to meet deadlines and be prepared for the start of the newscasts
  • Must possess a valid Sate Driver’s License (or be able to obtain one)
  • Must be able to communicate clearly with the rest of the station staff to gather information and collaborate
75

Operations Technician Resume Examples & Samples

  • Configuration, operation and maintenance of IP (data/voice) and telecom communications equipment, including associated DNS/DHCP configuration
  • Use of software and hardware tools to identify and diagnose network status and problems
  • Conducting complex network monitoring, equipment installation and maintenance activities
  • Troubleshooting and repair of complex IP (data/voice) and telecom communications equipment hardware or configuration issues, within defined service level agreement periods
  • Direct customer interface on install and repair requests related to new equipment installs and overall functionality of IP (data/voice) and telecom communications equipment
  • Documentation of all activities per defined procedures
  • Mentoring/Training/Coaching of less experienced employees
  • Follow CenturyLink Processes and procedures to support custom configuration windows and network augments of VLANS, Routes, MPLS, and Firewall configurations for the Data Center
  • Excellent Visio documentation skills
  • Associate degree in Information Technology, Telecommunication or Networks; or a related technical or vocational education or equivalent experience
  • Three or more years experience in a Data Network and/or, Telecom environment
  • 4+ years experience working on complex assignments in IP Communications (Data/Voice), and Telecom Equipment Installation, Operation, and Maintenance activities
  • Hands on experience with the following
  • Bachelor’s degree in Information Technology, Telecommunication, Networking Technology or related field
  • CCNA and working towards CCNP certifications a plus
  • BICSI certifications a plus
  • Experience in a higher education environment
  • Experience provisioning Cisco Call Manager
  • Experience managing customer request via email / telephonically while keeping the queue at manageable levels
  • Experience with MACD
  • Experience with Cisco, Adtran, Avaya, or Shortel devices
  • Advance knowledge of Remedy, NIBS, Solarwinds, or IRIS
  • Experience monitoring the status of system outages and keeping management informed of any changes
  • Experience in data and/or voice troubleshooting as a SME (Subject Matter Expert)
  • Experience training employees in a classroom environment
  • ITIL 2011 Certification
76

Operations Technician Resume Examples & Samples

  • Knowledge of access DSLAMs, pairgains and BBDLC’s and Ethernet Equipment
  • Knowledge of Ethernet and DSL maintenance and surveillance processes and procedures for HSI network support
  • Experience troubleshooting IP, ATM, Ethernet, TCP/IP and OSI Layers 1-3 areas
  • Experience with CLI/TL1 commands and GUI troubleshooting
  • Experience working on complex network troubles and/or maintenance assignments related to network access equipment to resolve trouble tickets
  • Logical and analytical approach to troubleshooting issues
  • Proven track record with troubleshooting advanced issues and/or providing technical leadership
  • Ability to resolve Ethernet and DSL technical escalations on Network outages
  • Working TCP/IP knowledge
  • Experience troubleshooting DSL or Ethernet related issues
  • High level of customer communication skills and focus
  • Monitor all on-going Network impairments to ensure process is being followed and to facilitate the quickest restoration possible
  • Work well with minimum supervision
  • Proficiency with Microsoft Office Suite and Remedy are desired
  • 2 or more years related work experience in voice and/or data repair
  • Telecommunication experience (highly preferred HSI and network elements)
  • College degree, technical certification or relevant experience without a degree and 2 or more years related work experience in voice and/or data repair
  • Ability to remain flexible in the face of change
  • Able to perform in a very stressful environment
  • Working Knowledge of Calix E7/C7, ALU7750, Fujistsu 9k, Lucent Stinger’s, ADTRAN TA3000 device
77

Operations Technician Resume Examples & Samples

  • Assisting in the operation, and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility
  • This equipment supports mission-critical servers and must maintain better than 99.999% uptime
  • Monitoring and troubleshooting of all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators
  • Provides assistance to contractor or data center engineer to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and or generator certifications and training
  • Provides assistance to contractor or data center engineer to deploy new equipment, such as, building racks, cabling, and other tasks as necessary
  • BSEE or Technical Degree
  • 3-5 Years’ experience in Data Center Engineering/ Operations
78

Operations Technician Resume Examples & Samples

  • HMI process operations of Emerald Innovation 3000
  • Able to track weekly inventory
  • Monitoring and maintaining equipment
  • Unloading Raw Materials
  • Operation of centrifuge, compactor, dryer
  • Maintaining and operating process equipment
  • Pulling process samples
  • Process record keeping
  • Ensure all GLCC Safety and Environmental policies are followed
  • High School Diploma or equivalent and Industrial Wage Certificate or a 2 year degree
  • May require membership in Fire Brigade
  • Good housekeeping skills a must
  • Mechanical aptitude (working with pipe wrenches and tools needed for plant activities and minor maintenance
  • Must be able to cross train in all elements of production
  • Experience in operating a forklift or ability to learn
  • Participation in plant safety programs
  • Must be able to work a twelve-hour shift rotating and overtime as needed
79

Operations Technician Resume Examples & Samples

  • Assistance to the Maintenance Technicians
  • Work load - 80% operation/facilities 20% Maintenance
  • Working with Computer- Maintenance Tracking System
  • Daily inspections/rounds of Sumas Station/Tank Farm
  • General Operator/Operations duties at Sumas
80

Operations Technician Resume Examples & Samples

  • Microsoft desktop applications
  • Provisioning and troubleshooting of DS3 through 100Gig level circuits
  • Expert in SONET, SDH and DWDM equipment maintenance and troubleshooting
  • Protection switching schemes
  • Remedy, CORE, NMA, WFA and TIRKS
  • Nortel OC48 and OC192 ADM’s, Regens, MOR's, Optera Metro 5200, and 1600G amps
  • Ciena Corestream, Agility, Multiwave Metro, ONI and 6500
  • Cisco 15454, 15310
  • ALU LambdaUnite and DMX
  • Fujitsu Flashwave 4500, 4100, 7120, 7420, 7500, 9500
  • Infinera DTN and DTN-X
  • Coriant 7100, 8815
81

Operations Technician Resume Examples & Samples

  • Incumbent must know and have the ability to use all various types of underground locating equipment currently in use by the company, and be able to accurately locate and mark or identify all natural gas mains, service lines and fuel lines within our distribution system
  • Incumbent must know the layout of a natural gas distribution system within all communities served, to be able to provide emergency response to all types of natural gas emergencies, including various types of underground system leaks to structural inside gas leaks. Position is also required to respond to carbon monoxide emergencies and emergency locating of distribution system. Provide requested after hours (on-call) service as required
  • Incumbent must know and have the ability to perform system leak survey and cathodic protection to insure system integrity, along with annual mandated system inspections to meet requirements of the companies O&M manual, Department of Transportation, regulatory, state and local governing bodies, to include proper documented reports
  • Analyzes the local gas distribution system and recommends improvements to manager for review
  • To know and have the ability to install, service, and routinely change out all sizes of natural gas metering devices, pressure regulators, relief valves and filters. To have the ability to read meters accurately for proper customer billing
  • Incumbent must be able to install and assist with new construction or replacement of natural gas mains, service and fuel lines
  • Incumbent must know and understand and have the ability to properly set, adjust and monitor various pressures used for delivery of natural gas. Pressures vary from more than 300 pounds to ounces of pressure throughout a distribution system. To know and understand the various types and sizes of material in current systems and also the various material types for replacement and new construction of a system. Materials in service are, cast iron, coated and wrapped steel or bare steel. Various types of plastic or otherwise know as P.E. pipe
  • Incumbent must perform odorant testing to insure proper levels of odorant are maintained within the natural gas distribution system
  • Operate and maintain Peak Shaving Plant
  • Administration, reports, record keeping, and documentation as required in accordance with company O & M. Training, testing, and meetings
  • Attend safety meetings and other employee training as assigned
  • May participate in community relations activities
  • Performs other duties, which are similar, related or incidental to this position and may work as directed, in other activities that require skills of a higher classification if qualified, as per Article 15 Section 3
  • Three years gas operations or equivalent work experience preferred
  • Thorough knowledge of natural gas distribution system, policies and procedures per company O&M manual
  • Good oral and written communications skills
  • Ability to work outside in all weather extremes
  • Ability to effectively communicate with customers
  • Ability to use hand tools, test equipment, CGI /gas detectors, pressure gauges, line locators
  • Ability to operate major equipment including trenchers backhoes, tapping and stopping devices
  • Ability to read maps and prints, lay outs and fabricate work
  • Ability to work/walking outside constantly lifting and digging
  • Demonstration of strong work ethic
82

Operations Technician Resume Examples & Samples

  • Maintain orderly and clean work area and vehicle
  • Direct and monitor contractors
  • Maintain production logs, perform data entry into SAP system
  • Lead and participate in operations and safety meetings
  • Participate in safety committee activities as required drill planning, energy isolation reviews, etc
  • Complete all training activities according to schedule and meet annual performance goals
  • Support entry level technicians through coaching and mentoring
  • Check business email daily
  • Lead Plant tours
  • Accept On call duty and overtime as required
  • Effectively prioritize and schedule all work activities
  • Support sites outside of the home Area as required
  • Support plant and equipment commissioning activities
  • Mark-up engineering drawings to document changes or disparities
  • Identify cost effective solutions, follow company purchasing procedure and spending limitations
  • Manage purchase card for local requirements including transaction allocation and invoice tracking as necessary
83

Operations Technician Resume Examples & Samples

  • 5 Years previous chemical plant experience (batch or continuous operations) is desired; other experience in a manufacturing environment will be considered
  • Proficiency/Familiarity with Microsoft Office Programs, including MS Outlook
  • This is a 12-hour shift rotating position. Must have the ability to respond to call-outs, & flexibility to work overtime
  • Requires close attention to detail
  • Ability to work in a team or individually, dependability, judgement, initiative and a positive attitude is a must
  • Position can require climbing, lifting, inside/outside activities and use of a forklift
  • The job requires the wearing of long-sleeve Nomex uniforms, respirators (requiring clean-shaven face at all times while on-duty) and other Personal Protective Equipment
84

Operations Technician Resume Examples & Samples

  • Post-high school or equivalent. Combination of education and relevant work experience totaling 3 years telecom experience
  • Candidate must have the ability to be effective in a stressful environment
  • Must have a healthy sense of urgency and be results driven
  • Exceptional oral, written, and interpersonal skills
  • Exceptional analytical and decision making skills
  • Strong PC skills. MS Office Suite, Ability to train/teach others
  • Knowledge of the following legacy applications
  • TIRKS
  • INTAS
  • OTTO
  • NCI/TTI
  • Working knowledge of Alcatel 1631, Tellabs 530, 532, 5500
  • Working knowledge Adtran 2820 MUX, Calix, OPTI6100,and HDSL
  • Working knowledge of DS0 through DS3 troubleshooting
  • DS0/DS1/DS3 theory knowledge
  • AA/AS/BA/BS - Degree in Electronics/Telecom/ or related field
  • Working knowledge of analog circuits
  • Experience with the DMS-100, and Lucent 5ESS
  • Possess broad background of network equipment including multiplexers, SONET nodes, and other test equipment
  • Working knowledge of wiring, testing, turn-up, and troubleshooting special circuits
  • Ability to work any shift in a 7x24x365 operation
85

Operations Technician Resume Examples & Samples

  • Willing and able to reside within an approximate 30-minute drive of the terminal in Waupun, WI
  • Mechanical and/or electrical work experience in an industrial setting
  • Physical ability to frequently stand, walk, lift, carry, push, pull, reach, handle, bend, twist, climb and balance
  • At least two years of construction/maintenance experience in the refined products and/or oil and gas industry (Mechanical/Industrial trade school will be considered work experience)
  • A two-year technical or mechanical degree
86

Operations Technician Resume Examples & Samples

  • Assist in assuring efficiency of operation of equipment, quality of product, food safety and safety of all personnel
  • Monitoring and controlling the various unit operations vie the process control system, checking product quality and progress
  • Unloading raw material, loading finished products (trucks, railcars, etc.), and controlling inventory in order to satisfy both internal and external customer needs
  • Ability and willingness to comply with all Cargill policies, health and safety requirements such as jewelry restrictions, the use and wearing of safety/personal protective equipment (e.g. wearing safety equipment such as hardhats, safety glasses, hearing protection, dust masks, respirator, fall protection harness, protective footwear, etc.), and following Good Manufacturing Practices (GMPs)
87

Operations Technician Resume Examples & Samples

  • Update trouble tickets that summarize troubleshooting steps taken, and the status of the customers issues
  • Detailed understanding of the OSI networking model physical, data link, and network layers
  • A proven track record Troubleshooting Technical Issues
  • An understanding of Routing Protocols and Principles
  • Knowledge of Firewall Rules and NAT Policies
  • Experience with Cisco Command Line Interface
  • Other router CLI experiences a plus
  • Understanding of DNS & email troubleshooting
  • Communicate with customers and others in a repair situation
  • 1+ year of technical customer call center experience
  • Associate degree, or 5 Years of related work experience
  • Cisco and Juniper certifications are a plus
88

Operations Technician Resume Examples & Samples

  • The desire to work in a complex and fast-paced 24x7 call center
  • Demonstrated proficiency with trouble ticketing applications as well as other internal tools
  • Experience Mentoring/Training/Coaching less experienced employees
  • High Level Physical Layer Troubleshooting for DS0 and DS1 circuits, including Titan and Alcatel DCCS experience
  • Experience working on complex IP issues
  • Knowledge of Troubleshooting Circuit Degradation Issues, including Utilization, Bandwidth and Latency problems
  • A high degree of knowledge with IP Routing on multiple Router Platforms
  • A high level knowledge of PRN Networks and Routing Protocols: BGP, MPLS, MLPPP
  • Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation
  • Detailed understanding of the OSI Networking Model Physical, Data Link, and Network Layers
  • 3+ year of technical customer call center experience
  • 5-7 Years of related work experience
  • Associate degree in Engineering, Electronics, Networks or related technical or vocational education, or equivalent experience
  • Remote Troubleshooting and Testing experience
89

Operations Technician Resume Examples & Samples

  • Basic mechanical skills (e.g. assemble, disassemble mechanical equipment)
  • Basic math skills (e.g. arithmetic, fractions, percentages)
  • Basic personal computer skills; the ability to operate material handling equipment
  • Working knowledge of PSP manufacturing
90

Operations Technician Resume Examples & Samples

  • Produce and present clear, concise, and professionally written communications and presentations
  • Provide specialized advice and direction within their area of expertise
  • Perform specific responsibilities outlined in operational plans and procedures
  • Set priorities, develop schedules, monitor progress towards goals, and track details/data/information/activities
  • Train operations technicians on required tasks to perform their job
  • Complete, review, and approve required forms and documentation to sustain operations
  • Possess knowledge of Wide Area Network security requirements for protecting computer systems/networks from viruses, data tampering, and unauthorized entry
  • Clearance: Active TS/SCI
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities. Foster continuous improvement
  • Decisive: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the company
  • Have a minimum of six months experience with current operations
  • Obtain/maintain advanced (Tier II) level of knowledge within their area of expertise
  • Work requires non-standard, flexible work schedules
91

Operations Technician Resume Examples & Samples

  • 3-5 years’ experience in an industrial environment
  • Safety training for process industry
  • Process operator experience
  • Multi-tasking, Computer (Word, Excel, BPCS)
  • Mechanical, Forklift driving
  • Safety hazard identification,
  • Laboratory Skills
  • Monitoring the production processes in the field and from the control room, on the basis of the standard operating procedures, regulations, customer specifications and additional instructions of the supervisor. This includes
  • The start-up, operation, control, monitoring and regulation of production processes, in the field and from the control room. The measured addition (manually and via control equipment) of raw and auxiliary materials
  • The exchange of control findings between the technician in the plant and the technician in the control room, and the execution of specified control and operation actions
  • Taking samples during production for the purpose of in-process determinations, to be carried out personally, or for laboratory analysis
  • Entering data in the ERP system for accounting purposes. This includes
  • Creating ‘shop orders’, receiving and issues raw materials, receiving and issuing of (semi) finished goods and rework
  • Receiving and Creating Bill of Ladings for bulk shipments
  • Printing labels for finished goods
  • Keeping production facilities in operational condition, in order to achieve minimum loss of productivity and thus creating maximum availability. This includes
  • Carrying out cleaning activities in the buildings and grounds in accordance with documented procedures and regulations
  • Entering work orders for Maintenance activities
  • Helping to train less experienced / new co-workers in the operation of equipment and all of the abovementioned tasks
  • Registering data and handing over the production processes in a manner that guarantees optimal progress of the process
  • Executes QESH standards per defined roles and responsibilities to ensure personal and product safety and quality
  • Performs within the guidelines of all Good Manufacturing Practices (GMP's), Standard Operating Procedures (SOP's), Security measures, Housekeeping, Hazard Analysis & Critical Control Point (HACCP), all quality, regulatory, environmental, safety and health guidelines and regulations. These standards are used in all daily activities to ensure product safety and quality are in compliance
92

Operations Technician Resume Examples & Samples

  • Perform process equipment troubleshooting, minor repairs, improvements and preventative maintenance, utilizing appropriate processes and disciplines
  • Manage multiple and complex plant computer control systems (ABB, etc)
  • Interface with and provide safe work permits to maintenance support personnel
  • Coach and train others on plant operations as they certify on each area
  • At least 3 years Operations experience within a chemical, manufacturing or similar environment is required
  • Able to operate manufacturing equipment (including valves, pumps, hoses, etc)
  • Proficiency in Microsoft applications, such as Word and Excel, and to learn new systems quickly
  • Strong computer and technical skills to operate both manual and highly automated equipment
  • Strong multi-tasking, problem solving and time management skills to prioritize and accomplish multiple tasks
  • Able to work 12 hour, rotating shifts
  • Able to work nights and weekends as required
  • 5+ years relevant chemical industry experience
  • Forklift experience and a certification of training
93

Operations Technician Resume Examples & Samples

  • Minimum of 5 years of industrial maintenance experience required
  • Experience with machine change overs in a manufacturing environment
  • High level of mechanical skills
94

Operations Technician Resume Examples & Samples

  • Operation and monitoring of liquid fermentation tanks, centrifuges and Spray dryer equipment
  • Operation of packaging equipment
  • Understanding of support equipment and utilities to include steam boiler, chiller, and air compressor
  • Maintain proper documentation
  • Maintain quality processing standards
  • Follow all safety guidelines
  • Originate documentation for work requests for maintenance repairs
  • High School Diploma 2 years of industrial experience required
  • Must be a self starter, highly motivated, and reliable
  • High degree of manual dexterity and endurance
  • Good mechanical and technical aptitude
  • Basic computer literacy
  • Ability to multitask efficiently
  • Exhibit good troubleshooting skills
  • Ability to retain large amounts of information for training purposes in a limited amount of time
  • Must have the ability to work in hot or cold conditions
  • Able to lift 50 lbs routinely
95

Operations Technician Resume Examples & Samples

  • Utilize chemical manufacturing knowledge and experience to operate and troubleshoot technical equipment in a safe and efficient manner
  • Respond to system messages
  • Set-up, tear-down and install hardware utilizing appropriate operating disciplines
  • Formulate solutions and mixtures of chemicals Interpret test data and adjust process conditions as needed
  • Perform minor maintenance tasks as required to keep processes operating
  • Understand the key process variables which impact product quality and consistency and understand how to control and troubleshoot them
  • Participate in all safety programs and required training; demonstrate behaviors with a clear safety focus for all employees and the community; engage in all plant initiatives, identify near miss incidents
  • Serve on emergency/fire squad
  • Ensure compliance with procedures covering safety regulations
  • Develop a culture of empowerment- meaning working within the boundaries' established through the work processes and technology that we operate at the site
  • Strong troubleshooting skills
  • Strong written and oral communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills
  • A self-starter who is self-motivated and can identify, prioritize and accomplish multiple tasks
  • Have a high regard for personal safety and the safety of others
  • Demonstrated the ability to work in a team environment where individuals often set priorities and complete work activities with minimal supervision
  • Physical dexterity and strength
  • Mechanically adept and able to apply fundamentals of physical chemistry to properly operate, maintain and improve the performance of the equipment within their area of responsibility
  • Basic computer knowledge, including previous experience using Microsoft applications
  • Current, valid US drivers license
  • Able to perform all the physical demands of the process operator role, including but not limited to climbing, lifting, wearing personal protective equipment and using standard safety equipment, which is rated for someone who weighs 300 lbs or less, etc
  • Previous Chemical Manufacturing experience
  • Previous experience working in Institute manufacturing site within the Dow facilities
  • Extensive work experience, three or more years, with complex machinery, including automated systems
  • Previous Fork Truck operation experience helpful
96

Operations Technician Resume Examples & Samples

  • Ability to perform various duties including floor directing, teleprompter, robotic camera system including post & commercial production, audio, technical directing and knowledge of the NSI and Troll uplink systems or other duties as assigned by a supervisor
  • This position may be required to work late nights, early morning and/or holiday shifts
  • Minimum of two years experience operating equipment in a medium/large television market is preferred
  • Clear communication and problem-solving skills and the ability to work in a team environment a must. This position works closely with on-air talent, directors and field crews
  • A working knowledge of the following systems needed: Cambotics, Vinten, OPUS, TONS, Wincue Teleprompter, Wheatstone Audio Board and VIZRT graphic systems
  • Must have unrestricted authorization to work in the United States
97

Operations Technician Resume Examples & Samples

  • High School Diploma/GED is required
  • 3-5 years of Precision Grinding or related precision machine operator experience
  • CNC Grinding experience preferred
98

Operations Technician Resume Examples & Samples

  • Installation, configuration, operation and maintenance of IP (data/voice) and telecom communications equipment, including associated DNS/DHCP configuration
  • Use of IP and telecom communications testing equipment
  • Have practical knowledge of IP addressing and DNS/DHCP usage
  • Use of software and hardware tools to identify and diagnose network status and problems; conducting complex network monitoring, equipment installation and maintenance activities
  • Testing and turn-up of new circuits and/or equipment, including cross-connects and any other wiring
  • Follow ASU-CenturyLink Processes and procedures to support custom configuration of IP (data/voice) network
  • Associate degree and/or 3 years of related work experience or equivalent combination of education and experience
  • A proven track record troubleshooting technical issues
  • Strong Microsoft Office Skills – Outlook, Word, Excel and Visio
  • Basic understanding of TDM and VoIP Telephony
  • Valid Driver’s License, and Satisfactory Driving Record
  • Cisco Certifications are a plus
  • Other Router CLI experiences a plus
99

Operations Technician Resume Examples & Samples

  • Responsible for gas treating, absorption, distillation, fractionation, product treating, gas dehydration, cryogenic and other process equipment Maintain and operate gas gathering pipeline and master meters
  • Monitoring of instrument control panel and adjusts controls to regulate process variables (e.g., pressures, flow rates, temperatures, fluid levels) as necessary to maintain purity and operating efficiency; employs Distributed Control System (DCS) tools to maximize efficiency
  • Administers chemical additives to control plant processes and conducts tests to ensure gas and product quality
  • Operates turbines, furnaces, gas compressors, auxiliary engines and motors
  • Oversees and performs the loading and unloading of products via railcars and trucks
  • Prepares operational reports, permits, and equipment logs
  • Handles routine maintenance, safety and security in work area
  • Performs servicing, lubrication and minor maintenance of assigned equipment, including alarms and Process Safety Management (PSM) testing; informs the Maintenance Department of items requiring major repairs
  • Focus on customer and stakeholder satisfaction
  • Ability to work in a team environment and well with others
  • Hold a minimum total of two (2) to five (5) years’ experience in operations
  • Understanding of the Petrochemical Industry
  • Be willing to work rotating, nights, and weekend shifts
  • Have previous experience with rotating equipment
  • Willingness to accurately operate 4X4 vehicles
  • Be willing to work in extremely hot and cold temperatures and enclosed spaces
  • Be able to carry and lift items that can weigh 50lbs or more
100

Operations Technician Resume Examples & Samples

  • Maintain and operate all engine driven reciprocating compressors, natural gas compressors, natural gas dehydration units, and all ancillary equipment related
  • Accurately maintain and complete all maintenance records, service reports, and other required documents within Williams
  • Operate and maintain all onshore pipeline components including: valves, piping, pigging equipment, platform cranes, navigational aid systems, pipeline right of way, meter and/or regulator stations, etc.
  • Operates switchgear up to 5kv and disconnects 480 volt motors for maintenance functions
  • Perform calibration, troubleshooting, and repair activities associated with compressor stations
  • Maintain and troubleshoot all related subsystems which include: starting, stopping, safety shutdowns, and combustion controls
  • Maintain and operate auxiliary equipment (pumps, heat exchangers, filters, instrumentation, controls, etc.)
  • Repairs and calibrates flow, pressure, and temperature transmitters. (Honeywell, Rosemount, Motorola)
  • Interface with technical services, government agencies, emergency planning committees, emergency responders, landowners, contractors, etc.
  • Handle facility encroachment activities including pipe location, excavation, and inspection resulting from one-call notifications and/or direct calls
  • Respond to mandatory after hour work as needed for routine on-call rotations
  • Minimum of four (4) years natural gas pipeline, plant maintenance, and/or oil and gas experience
  • Ability to wear safety gear, protective equipment, gloves, uniforms, and other articles of safety clothing or gear as required by OSHA,DOT, or other regulatory agencies
  • Ability to work after hours, on-call rotations, which may require some nights, weekends, and holidays as needed
  • Possess core technical skills related to Programmable Logix Controls (PLCs), (Allen Bradley line), PLC programming, HMI proficiencies, Wonder ware, and field I/O devices
  • Ability to work in both a team setting and individually with minimal supervision
  • Demonstrates an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.), but has the willingness and ability to learn company specific programs
  • Two-year technical degree instrumentation, electrical, mechanics, and/or related field
  • Five (5) years natural gas pipeline, plant maintenance, and/or oil and gas experience
101

Operations Technician Resume Examples & Samples

  • Maintain dehydration equipment, pumps and methanol injection
  • Maintain reciprocating compression equipment (Generalized maintenance)
  • Operate reciprocating compression and compressor facilities
  • Coordinate system shutdowns, (new connects, leak repair), line pressure maintenance/pigging operations, lock out/tag out, hydrate mitigation, excavation activities, and dew point monitoring and various other duties as assigned
  • Improve the reliability of the gas chromatographs currently in use at the plants and on the pipeline system
  • Maintain and operate custody transfer measurement facilities in compliance with applicable specifications, codes, safety standards and operating procedures
  • Maintain, operate, troubleshoot and repair measurement equipment, including; Meters, stationary & portable provers, samplers, flow computers and other peripheral measurement-related devices
  • Maintains confidentialities, while demonstrating professional conduct and business ethics
  • Regularly perform a wide spectrum of non-routine, moderate to high-complexity assignments, which require technical evaluation, innovation and judgement
  • Able to make independent decisions, as well as, coordinate activates of others
  • Thoroughly understands industry and system requirements
  • Gather accurate data and completes daily reports
  • Participate and successfully complete all required training within Williams’ Operations Development Plan
  • Participate and successfully complete all assigned training
  • Maintain pipeline right-of-ways and all associated operational tasks
  • Operate, inspect and maintain high pressure pipelines, valves, regulators, and related instrumentation in compliance with associated DOT and OSHA regulations
  • Perform related duties as assigned by the Supervisor of Operations
  • Embrace Safety and Environmental compliance as their number one priority
  • High School Diploma or G.E.D. equivalent
  • Minimum of four (4) years’ experience as an operator within a gathering facility, and/or within the oil and gas industry
  • Ability to effectively communicate, both verbally and in writing to other individuals, teams, customers, and stakeholders of the business
  • The ability to perform basic mathematical calculations, such as, percentages, ratios and proportions to practical solutions is required
  • Knowledge of natural gas equipment including: Pipeline Operations, Dehydration, Separation, Compression, and Measurement devices
  • Intermediate level knowledge and experience within a Gas Gathering System or similar role
  • Possess knowledge of preventive and predictive maintenance
  • Good organizational and customer relations skills
  • An Associate's degree in a technical field, such as Chemistry, Gas Measurement, Electronics, etc., is preferred
  • Minimum 2 years’ experience in measurement (volumetric, meter based measurement systems, turbine meters, Coriolis meters, ultra-sonic meters, positive displacement meters, etc.…)
  • Advanced level knowledge and experience within a gas gathering system or similar role
102

Operations Technician Resume Examples & Samples

  • Operate, maintain and repair high voltage equipment including transformers, switchgear and breakers
  • Manage third party encroachment activities to prevent damage to Williams Pipelines
  • Complete and comply with all OSHA, Environmental, Emergency Response, OQ skills and company assigned training
  • Experience in mechanical and electrical maintenance/troubleshooting
  • Possess good working knowledge of PHMSA (Pipeline and Hazardous Materials Safety Administration) regulations and state one-call policies
  • Possess a valid state driving license and an excellent driving record
  • Willing to occasionally work in extremely hot and cold temperatures
103

Operations Technician Resume Examples & Samples

  • Strong focus on Safety and Compliance
  • Basic experience with Outlook, Word, and Excel programs
  • Ability to work under minimal supervision
  • Ability to travel and work overtime as required
  • 3+ years’ experience with anhydrous ammonia and industrial equipment operations, hazardous chemicals, and maintenance
  • Associates or Technical degree in refrigeration systems and/or maintenance
104

Operations Technician Resume Examples & Samples

  • Prepares samples or clinical agents for pickups, courier deliveries, and shipments
  • Works closely with managers to support customer inquiries, discrepancies, inventory maintenance and database updates
  • Responsible for using an inventory management system for data entry, sample tracking, and management of samples
  • Maintains files for validation of data and preparation of queries, reviews accumulated data for accuracy and prepares reports of information and sample data
  • Performs internal specimen consolidation and reorganization projects under the guidance of a Lead Operations Technician
  • Receives, handles and inventories specimens of human, animal, and/or plant origin at temperatures ranging from ambient to -196°C, and having potentially hazardous properties
  • Assures compliance to cGMP parts 210 and 211 and company quality systems
  • Follows standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration (FDA) requirements which may include compliance with cGMP CFR parts 210 and 211 where applicable
  • Role models behavior consistent with our company values of Integrity, Intensity, Innovation & Involvement
  • May prepare sample collection kits in accordance with Standard Work Instructions
  • May make deliveries to clients as required
  • May be required to travel to other facilities to meet business needs
  • Requires proven ability to communicate effectively verbally and in written form
  • Requires expert ability to prepare reports using Microsoft Excel
  • Requires knowledge of Windows and Microsoft Word and possibly Microsoft Access
  • Requires High School Diploma or equivalent
  • Prefer work experience with data entry, shipping/receiving, sample management
105

Operations Technician Resume Examples & Samples

  • Requires ability to prepare reports using Microsoft Excel
  • Prefer work experience with data entry, shipping/receiving and sample management
  • Prefer knowledge of methods to handle, process, and store specimens using a computerized storage and retrieval system
  • Prefer knowledge of Universal Precautions, general laboratory and quality assurance/control
  • Valid driver’s license and good driving record if required to transport material
106

Operations Technician Resume Examples & Samples

  • Identifying and resolving customer reported trouble
  • Provide advance technical support to include remote trouble diagnostics and correction
  • Assist with answering customer calls during overflow/outage situations
  • Updates status to customers on an as required basis
  • Escalation of customer and network trouble to ensure timely resolution
  • Actively work with local exchange carriers and CenturyLink internal Operations Centers to ensure current services are active and restored within the Service Level Agreements
  • Keep the project team updated with daily progress reports on any assigned actions
  • Using Intas, and CLI access this position will isolate layer 1 problems on DS0, DS1 and DS3 circuits on the IP platform, VPN and MPLS Network
  • Detailed understanding of DS0/1 and 3 circuits: point to point, private line, and Ethernet
  • Experience with basic commands in Cisco, Juniper, and Adtran Routers
  • Experience with Remedy and Solarwinds (WebHelp Desk) trouble ticketing systems
  • Adtran, Cisco, and Juniper Certifications are a plus
  • Experience with advance commands in Cisco, Juniper, and Adtran
  • Advanced layer 1 troubleshooting for DS0, DS1, DS3, point to point, private line, and Ethernet circuits
107

Operations Technician Resume Examples & Samples

  • Perform preventive pipeline facility maintenance and work described under the job progression system for the pipeline technician job family
  • Responsible for the handling of natural gas as related to Clark Reciprocating Engines and Solar turbine Compressors
  • Maintain and troubleshoot all related subsystems which include: starting, stopping, shutdowns, and combustion controls
  • Be willing to work after hours, on-call rotations, nights and weekend shifts
  • Demonstrate safety as the utmost priority
  • Participate in Williams’ Operations Development Plan (ODP)
  • Be willing to work in extremely hot and cold temperatures, work in enclosed spaces, and be able to work with high noise levels
108

Operations Technician Resume Examples & Samples

  • Consistently focus on safety and make recommendations to improve workplace safety practices
  • Calibrate, troubleshoot, and repair transmitters (flow, pressure, and temperature), gas detection devices, security systems, and other facility instrumentation
  • Perform maintenance tasks on industrial motor controls, SCADA/automation equipment, custody transfer measurement, and gas quality instruments
  • Operate, maintain, and troubleshoot various types of valves and valve operators
  • Work on and around turbine and reciprocating engines and related subsystems such as start/stop, operation, equipment calibration, and controls
  • Set and achieve goals for personal and professional growth consistent with Williams’ Operations Development Plan
  • Champion inclusion and work well with others in a team environment
  • Read and interpret company policies and procedures that must be followed when performing job duties
  • Associates/Technical Degree or demonstrated equivalent experience in electronic instrumentation, industrial electrical, diesel/diesel-electric and/or aircraft mechanics
  • Knowledge of the installation and maintenance of power distribution systems, process instrumentation, and programmable logic controller hardware/software
  • Demonstrate mechanical aptitude and ability to learn unfamiliar equipment and follow company maintenance procedures
  • Basic computer knowledge and familiarity with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook), and ability to learn other company specific applications
  • Ability to communicate effectively with all levels of co-workers, clients, and other external contacts in person, via email, and over the phone
  • Be self-motivated with the willingness and ability to work unsupervised at times
  • Strong sense of integrity
  • Willingness and ability to work after hours, on-call rotations, nights, and weekend shifts as needed
  • Climbing stairs, ladders, scaffolds and bending, stooping, squatting to work on equipment in hard to reach locations
  • Carrying and lifting items which sometimes weigh more than 50 lbs
  • Exposure to extreme heat and/or cold temperatures; high noise levels; enclosed spaces
  • Selected applicant will be required to take a pre-employment drug test and participate in a random drug-testing program
  • A current driver's license with a good driving history
109

Operations Technician Resume Examples & Samples

  • Perform maintenance and operational tasks with all natural gas process related equipment, instrumentation, and control systems on the following: Glycol Dehydration, Cryogenic Processing, Reciprocating Compressors, Steam Systems, Water Treatment, Measurement, Honeywell DCS, Allen Bradley PLC’s, Gas Chromatographs, Safety Devices, Power Distribution, AC Motors, and all Utility Support Systems
  • Maintain and operate power distribution, AC motors, and all utility support systems in a reliable, safe, and efficient manner, in accordance with Williams’ policies, practices, and standards
  • Perform a wide range of tasks associated with the natural gas industry
  • Coordinate maintenance activities on electrical, instrumentation and control systems
  • Demonstrate the ability to work under limited supervision
  • Be willing to work after hours, on-call rotations, nights, and shift work
  • Possess good communication skills
  • Ability to carry and lift items that can weigh 50lbs or more
  • Team Orientated, and the ability to work well with others
110

Operations Technician Resume Examples & Samples

  • Entry Level position with basic technical and operational tasks under direct supervision
  • Solves routine problems and has very limited decision making authority
  • Perform a wide range of proficiencies such as: Pigging, Liquid Surging, Dehydration, Separation, Electrical Pneumatics, Storage Tan Level/Inventory, Mapping, Right of Ways (ROW)
  • Skilled technician with broad range of technical skills relating to his/her area of complex or non-routine tasks
  • Operate and maintain dehydration, treating, and processing equipment
  • Perform basic pipeline corrosion duties and minor operations and maintenance on gathering lines
  • Maintain all records, reports, as requirement for compliance purposes
  • Reciprocating compressor operation
  • Install and maintain measurement, Electric Flow Measurement (EFM), and control equipment
  • Previously obtained a minimum of 5+ years’ experience with the oil and gas field, or related industry
  • Possess a high school diploma or equivalent two-year technical school degree
  • Possess a valid driver’s license, knowledge of placing chains on vehicle, and be comfortable driving in difficult road conditions that can consist of ice, snow, and/or mud
  • Operate a 4X4 Vehicle
  • Acquire Federal regulatory knowledge, documentation, and compliance information associated with the State of (STATE)
111

Operations Technician Resume Examples & Samples

  • Provide expertise in operating and maintaining all the equipment in the Billingsley, AL and surrounding area. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
  • Handle facility encroachment activities including pipe location, excavation and inspection resulting from one-call notifications and/or direct calls
  • Possess a high school diploma or equivalent two-year technical school degree in mechanical, air craft mechanics, electronic instrumentation
  • Be willing to travel up to 25%
  • Possess adequate written and verbal communication skills
  • Participate in the Operations Development Plan (ODP)
  • Ability to carry and lift items that can weigh 45lbs or more
  • Be able to work in environmental extremes while operating hand and power tools, climbing ladders, and two-way radios
112

Operations Technician Resume Examples & Samples

  • Two years’ work experience in electronic instrumentation, industrial electrical, diesel/diesel-electric and/or aircraft mechanics
  • Associates/Technical Degree or equivalent experience
  • Experience with the installation and maintenance of power distribution systems, process instrumentation, and programmable logic controller hardware/software
  • Demonstrated mechanical aptitude and ability to learn unfamiliar equipment and follow company maintenance procedures
  • A valid Driver’s License with a good driving record
113

Operations Technician Resume Examples & Samples

  • Operates and field checks process equipment
  • Coach and train others on plant operations
  • Performs process equipment troubleshooting, minor repairs, improvements and preventative maintenance, utilizing appropriate processes and disciplines
  • Performs all duties with a high degree of dedication to safety and environmental stewardship
  • 2 or more years of relevant experience as a Process Operator in a chemical or petroleum manufacturing plant
  • Strong written and verbal communication skills. Able to communicate well, verbally and in writing, and have strong reading comprehension and listening skills
  • A strong self-starter who is self-motivated and can identify, prioritize and accomplish multiple tasks with competing priorities
  • Able to work a 12 hour rotating shift schedule (including weekends & holidays)
  • Able to climb stairs, ladders and scaffolding and work at heights
  • Able to lift/push/pull up to 50 pounds
  • A Bachelor’s Degree in a relative program, which includes Engineering or Industrial Technology
114

Operations Technician Resume Examples & Samples

  • Using INTAS, and CLI access this position will isolate layer 1 problems on DS0, DS1 and DS3 circuits on the IP platform, VPN and MPLS Network
  • Actively participates in maintenance bridges/calls to isolate network issues
  • Responsible for the reporting of database discrepancies and changes
  • Associate degree in Engineering, Electronics, Networks or related technical or vocational education or equivalent experience or 5+ years of related work experience
  • Test knowledge/experience of DS0/DS1 circuits
  • Experience with basic commands in Cisco, Juniper, Alcatel routers and or UNIX commands
  • Basic knowledge of IP architecture and IP routing
  • Test knowledge of DS0/DS1 circuits, and the ability to isolate physical layer troubles
  • Understanding of ISDN circuits and troubleshooting practices
  • Experience with troubleshooting Ethernet circuits
  • Experience with Wireless Access Points and various remote switches/MUX’s/VOIP Telephones
  • Experience mentoring/training/coaching less experienced employees/customers
  • Ability to manage multiple tasks on time
115

Operations Technician Resume Examples & Samples

  • Able to work independently, meet deadlines, and multitask
  • Ability to communicate effectively to peers and higher levels of management through verbal and written communication
  • Interface with subject matter experts; lead technicians; service, product, and project managers; and Tier 3 Technical Support
  • Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and CenturyLink field operations (FOPS)
  • Accurate and appropriate trouble ticket documentation/closure in multiple internal systems
  • Provides technical training and guidance to repair center operations technicians
  • Advanced technical knowledge to affect complex trouble restoration
  • Proven ability to direct problem resolution
  • Performs remote testing and repair activities within CenturyLink network elements
  • Provide Tier 2 technical analysis, isolation, sectionalization and resolution of customer reported troubles
  • Ability to lead/coordinate repair activity with participation from vendors, off net carriers (LEC, CLEC, ILEC), field operations, and internal support organizations
116

Operations Technician Resume Examples & Samples

  • Entry Level position with basic technical and operational tasks under direct supervision Solves routine problems and has very limited decision making authority
  • Maintain and operate gas/liquid gathering pipelines Operate and maintain dehydration, treating, and processing equipment
  • A minimum of 3 years experience in the oil and gas or related industry
  • Possess a high school diploma
  • Be willing to work shifts (12 hours shifts)
  • Possess a valid driver’s license, be comfortable driving in difficult road conditions that can consist of ice, snow, and/or mud
  • Maintain excellent technical, interpersonal, and administrative skills
117

Operations Technician Resume Examples & Samples

  • Operates, monitors, and performs changeovers and minor maintenance of automated equipment (making, finishing, injection molding) through computer terminals, control panels and/or by manual means in the manufacturing of Colgate-Palmolive products
  • Confirm in-house availability of raw and packing materials for current and next runs. Seek and understand schedule and demand plans. Coordinate with upstream and downstream processes by working with others in planning, warehouse, receiving and vendor representatives to ensure availability of materials
  • Unloads materials and supplies from delivery vehicles and delivers those materials and supplies to storage, processing and finishing areas as needed
  • Performs quality sampling and statistical process control activities both manually and through computer keyboard throughout the manufacturing process
  • Troubleshoots, performs minor repairs and other maintenance on production equipment, supported by maintenance personnel as needed
  • Prepares and loads finished product for shipping using SAP and working with Colgate local warehouse employees and Colgate distribution network employees
  • Performs Housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement. Responsible for house-keeping of team work area undertakes daily reporting and updates of information systems (SAP, Shop Floor Reporting, Cycle Counts)
  • Accurately and fully completes all regulatory and compliance related documentation and procedures; highlights variances
  • Stays abreast of team's production performance via visual, written and verbal communications
  • Participates in regular review of team production performance and uses information to drive continuous improvement
  • Seek and apply Continuous Improvement tools and techniques to achieve team goals e.g. Quality Systems, Total Productive Maintenance, Problem Solving tools
  • Understands and adheres to Environmental, Occupational, Health and Safety requirements
  • Understand and adheres to all Quality, Good Manufacturing Practices and Micro Cleaning & Sanitization Guidelines standards and guidelines
  • Understand the needs of both internal and external customers. Internal customers include Quality, Planning, Maintenance, and Finance. External customers are other Colgate plants, customer service and, for example, Target, WalMart etc
  • Shares knowledge and develops skills of others in the work team. Actively participate in continuous learning opportunities
  • Every team member has responsibility to fully utilize our resources to optimize our productivity to contribute and meet the needs of our customers, businesses and each other
  • 1+ year of manufacturing, military or relevant production operations experience
  • Ability to lift up to 50 lbs. repeatedly
  • Ability to adhere to all safety and EOHS standards, and wear and utilize all personal protective equipment
  • Vocational or Technical Degree in Industrial Manufacturing or a related field
  • 1+ year of experience in a manufacturing setting overseen by a regulatory agency
118

Operations Technician Resume Examples & Samples

  • Interface between engineering and manufacturing
  • Track and provide updates to engineering and operations pertaining to status of the parts creation workbook and activities
  • Request Material Master, BOM, and Change Master in SAP/IFS
  • Extract and load partial or complete system BOM in IFS
  • Work with engineering to request parts creation in SAP/IFS
  • Responsible for the creation of the manufacturing release packages
  • Provide feedback on the quality of work packages
  • 2 year technical school degree in Engineering or Technology field
  • Minimum of 2 years of experience in control systems engineering related to information or industrial automation systems
  • Minimum of 2 years experience in drafting and designing using Autocad
  • Minimum of 2 years experience in manufacturing operations, purchasing, inventory management, or master data control
  • Must be available and willing to work overtime as needed to meet customer project commitments
  • Must be proficient with Microsoft Office
  • Knowledge of AutoCAD Electrical
  • Familiarity with business systems such as SAP and IFS is preferred
  • Knowledge of electrical design components
  • Must be able to work in a project driven environment where constructive feedback from others is encouraged
  • Must have excellent conflict resolution skills
  • Must be able to communicate with engineering, operations, project management and purchasing
  • Must perform duties in the office as part of a project team
  • Strong aptitude for communicating cross-culturally
119

Operations Technician Resume Examples & Samples

  • Originating source documents/data adhering to a range of regulations and choosing from a variety of options
  • Processing payments, tickets, online entries, documents or items requiring a high degree of accuracy and control
  • Resolving balancing discrepancies
  • Researching and resolving moderately complex problems using various resources
  • Reviewing and processing unique rejects or exceptions
  • Performing a variety of document-processing activities related to daily transactions
  • Maintain and follow special handling procedures to ensure customer satisfaction
  • 1-2 years office experience
  • 2+ years banking office/operations experience
120

Operations Technician Resume Examples & Samples

  • 464392900
  • 4W-ART-1915611-834662-DP
  • May be required to perform Temporary Duty assignments
  • Knowledge of ARMS directives/instructions, policies and procedures
  • Knowledge of aircraft types and aircrew composition
  • Knowledge of aircrew training requirements, aviation service eligibility and aircrew rating and incentive pay requirements
  • Knowledge of analytical skills in order to interpret data or directives covering assigned area and to review records, identify errors and determine and resolve problems
  • Ability to effectively communicate orally and in writing
  • Your Resume (your latest resume will be used to determine your qualifications)
  • If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy
  • For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position
  • Candidates are encouraged to provide a copy of their military experience and training with their resume in order to expedite recruitment efforts. Visit the “Verification of Military Experience and Training Web Site” to obtain this information, click here
  • Additional Required Documents (see Required Documents section below)
  • May be required to fly in commercial and military aircraft to perform temporary / permanent duty assignments
  • Applicants must be willing to be subject to a background investigation to determine fitness for employment and/or a secret security clearance
  • Resume - If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position
  • Transcripts, if qualifying based on education or positive education series
121

Operations Technician Resume Examples & Samples

  • Based at one location but supporting both the Marion and Union City facilities as required
  • Two years of operations experience in a industrial plant is preferred
  • Must be willing to take 24 hour on-call responsibilities and work night shift/weekends as required
122

Operations Technician Resume Examples & Samples

  • Serve as a source of technical knowledge and expertise for the production line
  • Assists in the development of standard operating procedures, trains employees and project development
  • Performs all jobs in the area as necessary to cover breaks, PTO and training
  • Assume the responsibilities of shift supervisor in his/her absence
  • Conducts required quality checks to assure standards are met
  • Troubleshoot and resolve operating difficulties involving area equipment
  • Perform routine and corrective maintenance on all machines
  • Proficient and comfortable using a computer
  • Must follow all employee safety, food safety and quality procedures and Good Manufacturing Practices (GMPs)
123

Operations Technician Resume Examples & Samples

  • Install, repair and alter systems for all locations
  • Determine procedural changes, tools, materials and equipment needed to install and repair systems
  • Diagnose and repair and/or replace damaged or broken wires, cables and faulty electrical components such as relays, switches, and control panels
  • Install, maintain and repair equipment, and electrical systems in accordance with electrical code specifications, blueprints, manuals, and electrical schematics and diagrams
  • Be proficient at installing, servicing, maintaining and programming fire alarm systems, security systems, nurse call, intercom and CCTV systems
  • NICET CERTIFIED LEVEL 2 (A PLUS)
124

Operations Technician Resume Examples & Samples

  • Act as technical leader for the network operations center team and as a SME (Subject Matter Expert) on network and customer related issues
  • Track major service outages and other service affecting activities. Advise inter-department groups of occurrences and ensure progress towards resolution. Perform case management function on outages as required
  • Handle internal/external customer escalations via phone, tickets or email and escalate further any customer-related issues to the appropriate group or manager as necessary
  • Assist with monitoring, overflow phone queue calls, and creating and handling repair tickets or service orders for customers as needed
  • Develop, maintain, and assist with providing initial training for new employees
  • Provide technical information or direction for less experienced employees as assigned
  • Analyze current network support processes and update as needed and/or refer priority issues to management
  • Ability to work any shift in a 24x7 environment. The shift for this position will be 3:30 p.m. – 12:00 a.m. Monday – Friday
  • Bachelor's Degree in Information Technology, Communications Networking or related field
  • Vendor certifications (Cisco CCNA, CCNP, Meraki, Juniper, etc.)
  • Experience in data troubleshooting as a SME (Subject Matter Expert)
  • Advanced knowledge of SolarWinds
  • Experience with Cisco, ADTRAN, Meraki, or Juniper devices
  • Experience with technical document writing
  • Experience with use of Microsoft Office Excel & Word
  • ITIL 2011 certification
125

Operations Technician Resume Examples & Samples

  • Operations Technicians work in a Pilot Unit environment and mechanical systems. Their duties include performing bench experiments involving unit operations, analytical or experimental instrumentation and/or; running tests to validate theoretical assumptions; analyzing and interpreting data; performing calculations; preparing samples for analysis; setting up experiments; producing catalyst to facilitate other experiments; designing, modifying or fabricating simple test equipment; and maintaining logs. Some Operations Technicians work on electrical equipment and facilities. These include electrical circuits, lighting systems, alarms, switch gear, control panels, communication equipment, motors and other devices
  • The position is located at the Baytown Technology and Engineering Complex and is based on an 8 hour work day. Rotating shift work days/nights may be required depending on the assigned position
  • Position does not include candidate travel reimburement or relocation
  • This job posting will close on Friday, March 3, 2017
  • Provides a variety of work in support of pilot plant operations. Responsibilities may include the gathering/compiling/analysis of engineering data, conducting field tests, generating computer reports/extracts, and providing guidance to operations personnel regarding routine equipment and facility start-ups and ongoing operations
  • Schedule and assist in work planning and provide recommendations for unit optimization and debottlenecking
  • Requires knowledge and use of basic engineering and scientific principles
  • High School or General Educational Development and previous work experience. Equivalent coursework in process operation from a technical school or community college is a plus
126

Operations Technician Resume Examples & Samples

  • Research and resolve simple to moderate system problems and when necessary, applies creative testing methods to simulate or recreate unusual system conditions to aid in problem resolution
  • Executes testing to certify that programmed system changes or new user access meet user specifications/requirements
  • Provide technical and operational support. Maintain and update departmental documentation
  • Two to three years of related experience in the following systems: AssurTrack, PMS, Cherwell and SAR testing
  • High School/GED or Vocational School diploma
127

Operations Technician Resume Examples & Samples

  • Provides technical assessment and team leadership in the management and resolution of complex trouble situations. Identifies, and leads technical resolution of highly complex and/or problematic events
  • Provides on-site engagement and leadership to repair technicians, including daily interactions, delivery of constructive feedback, and technical guidance
  • Monitors and manages work load and assigns tickets
  • Partners with the management team to identify any training and/or process gaps
  • Acts as subject matter expert for single or multiple disciplines
  • Provides process and procedural support to repair center personnel
  • Interfaces with multiple internal workgroups, including Technology Management and IT to assess current systems, and tools
  • Directly involved in the development of new tools, systems, processes, and procedures in support of next generation products and services
  • Manages and leads complex or problematic trouble situations
  • Ability to work independently, meets deadlines, and multitask
  • Professional communication skills, including written and oral communications, conference bridge facilitation, proficiency in the Microsoft Office Suite, and public presentations
  • Subject matter expert within the discipline(s)
  • Provides on the job training to technicians
  • Act as primary interface to product, provisioning, project managers, and Tier 3 Technical Support
  • Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, CenturyLink field operations (FOPS), and all levels of customer and internal management/leadership
  • Ensures accurate and appropriate trouble ticket documentation/closure in multiple internal systems by all technicians within scope of responsibility
  • Provides immediate, continuous and situational technical support, training and performance analysis to technicians
  • Acts as a subject matter expert resource to technicians and supervisory personnel
  • Performs remote testing and repair activities within CenturyLink network elements, typically on highly complex issues
  • Provides oversight of overall ticket workload management including: complex issue resolution, event correlation, ticket flow processing, and long duration mitigation
  • Associate's degree, or equivalent education, and relevant experience
  • 4 years experience or equivalent combination of education and experience
  • 4+ years of technical experience working with customers, networks, communication equipment and/or electronics equipment
128

Operations Technician Resume Examples & Samples

  • Technician for customer/company network systems installation maintenance activities
  • Works on relatively straightforward maintenance activities of Broadband and Ethernet services on network transport equipment
  • Coordinates with other departments and vendors to ensure on-time delivery of service to customers
  • Coordinate with appropriate departments to verify customer requirements, testing and installation. Coordinate with Field Operations and Sales as needed to facilitate delivery. May serve as primary internal point of contact for service delivery
  • Remotely provision (vendor order and management) field operations to establish Layer 1/2 (OSI model) on services sold by CenturyLink. Services include DS-3, OC-n, and 1G
  • The ability to provision Broadband and Ethernet circuits in various types of transport equipment
  • Performs trouble isolation for issues with re-grooms during the first 48 hours post re-groom
  • Engages other technical assistance teams to assist with trouble resolution and re-groom activity
  • Associates degree or equivalent education and relevant experience. 2 - 3 years related experience in specific area or equivalent
  • Ideal candidate possesses working knowledge within DWDM; Fujitsu 9500; 4100; 4100ES; 4500; 7120. CIENA 6500; 5400s; Corestream, Nortel classic oc192/48; Optera DX; 1600; Infinera DTN; DTN-x; Cisco 15454; 15310; Tellabs; Infineria; Lambda Unite, Alcatel and various Router / Frame / ATM support
  • Works well with internal customers and engineering from start and complete orders in a timely manner
  • Must be able to accept flexible work shifts, to include nights and weekends
  • Knowledge of transport equipment and a basic understanding of LAN and WAN technology
  • Knowledge of basic transport topology
  • Knowledge of Basic Ethernet
  • Knowledge of layer 1/2 OSI model
  • Experience with basic commands transport equipment
  • Understanding of basic transport testing methodology
  • Prefer 1+ year of technical transport experience
129

Operations Technician Resume Examples & Samples

  • Specialized technician working and managing complex assignments within the network systems maintenance activities
  • Serve as primary central point of contact for orders within the service delivery organization. Coordinates with various departments and vendors to ensure on-time delivery of service to customers
  • Manages a variety order types and is required to continue to expand knowledge on new technology and complex order type
  • Leads major projects from start to finish including working with other internal partners, tracking the project and updating management
  • Resolves network problems involving network hardware and software. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities
  • The ability to provision complex Broadband and Ethernet circuits in various types of transport equipment
  • Associate degree or equivalent education and experience. Min 5 - 7 yrs related experience in specific area or equivalent. Technical certification highly desirable
  • Knowledge of network architecture for multiple products
  • Ideal candidate possesses thorough knowledge within DWDM; Fujitsu 9500; 4100; 4100ES; 4500;7120. CIENA 6500; 5400s; Corestream, Nortel classic oc192/48; Optera DX; 1600; Infinera DTN; DTN-x; Cisco 15454; 15310; Optera; Tellabs; Lambda Unite and Xtreme, Alcatel and various Router / Frame / ATM support
  • Desirable experience also includes hands-on installation, maintenance, and tuning of data communication system software components, hardware/software operating in a networked environment
  • Expert knowledge of transport equipment and a strong understanding of LAN and WAN technology
  • Master of basic transport topology
  • Knowledge of Complex Ethernet
  • Strong knowledge of layer 1/2 OSI model
  • Understanding of advanced transport testing methodology
  • Prefer 3-5 + year of technical transport experience
130

Operations Technician Resume Examples & Samples

  • Handle internal/external customer contact via phone, Remedy Tickets, or email and escalate further any customer-related issues to the appropriate group or person as necessary
  • Test communication services, and related peripheral equipment, to determine cause and location of service malfunctions to include proactive testing and analysis of LAN/WAN and data circuits
  • May provide technical information or direction for less experience employees as assigned
  • Develop and maintain a working knowledge of network design to facilitate the troubleshooting processes for Ethernet and other Data Services
  • Utilize remote access via CLI and/or EMS systems to verify, restore, or change configurations for customer data services such as Ethernet, Frame Relay, ATM, MPLS, and Dedicated Internet Access
  • Enter, update, clear, close and cancel Remedy repair ticket using appropriate company procedures
  • Utilize ancillary systems to include Omnivue, MILC, OTTO, LIMS, TIRKS Remedy, , etc. to identify customer accounts
  • Perform tests on customer's circuits and use test results to determine appropriate routing or clearing of occurrences as warranted
  • Track major service outages and other service affecting activities and update customers as needed
  • Utilize network troubleshooting procedures including ping, trace route, OAM, bandwidth reporting, speed test, etc. to respond to customer problems or questions
  • Associate’s degree in Information Technology, Communications Networking, Electronics or related field, or the equivalent combination of training and experience
  • Minimum 5 years of experience in Data Switching/Routing Network Equipment Maintenance, or Support, or the equivalent combination of training and experience
  • Minimum of 3 years of experience required in Ethernet, Frame Relay/ATM, MPLS, and Routing Wireline Network Equipment Maintenance
  • Strong communication (oral and written) skills required
  • Willingness to attend vendor-specific data product training required
  • Bachelor's degree in Information Technology, Communications Networking, or related field
  • Cisco CCNA or ALU certification
  • Advanced experience or training in Data Network Testing and Troubleshooting
  • Working knowledge of advanced PC skills and high speed Internet
  • Vendor Certifications related to Data/Ethernet Equipment and/or Networks
  • Experience in Omnivue, MILC, LIMS, OTTO, Ehealth, and Remedy Systems
  • Experience in IP Routing, and Trouble Isolation
  • Experience with Cisco, Alcatel Lucent, and Juniper Routers and Switches
  • Experience with ATM, Frame Relay and Ethernet circuits and protocols
131

Operations Technician Resume Examples & Samples

  • The Operations Technician 2 (OT2) serves as primary technical point of contact for engineering orders
  • The OT2 works with internal and external departments and vendors to ensure on-time delivery of service
  • The OT2 performs network system installations and/or maintenance activities
  • The OT2 monitors network operations and resolves routine network monitoring problems
  • The OT2 will remotely provision layers 1 through 3 (OSI model). Services include DS0, DS1, DS-3, OC-n, 1G through 100G LAN-PHY
  • The OT2 serves as a SME, mentor and trainer for technicians of junior grade and experience
  • Bachelor degree or equivalent education and experience
  • 3 to 5+ yrs related experience in specific area or equivalent
  • Must have the ability to build router configs on both customer and network circuits and perform regroom activity on both narrowband transport, switched, and data circuits
  • Perform trouble isolation for issues with regrooms during the first 48 hours post regroom
  • Engage other technical assistance teams to assist with install, regroom and trouble resolution activities
  • Knowledge of BGP, EBGP, OSPF, MPLS and static routing. As well, a basic understanding of LAN and WAN technology
  • Knowledge of basic switch and narrowband transport topology
  • Ideal candidate possesses working knowledge within Ciena 6500 , Cisco transport, Tellabs DCCS, INTAS, TEMS, Alcatel, Cisco and Juniper routers, Frame/ATM, Sonus & legacy Nortel TDM & IP trunking
  • Knowledge of TCP/IP, routing protocols, MPLS networks, VPN principles, DNS principles,
  • Understanding of basic switch and narrowband transport (DCCS and testing) topology
  • Prefer 1+ year of technical experience on Alcatel, Juniper or Cisco routers
  • CCNA/CCNP preferred
  • Possess excellent customer service acumen
  • Understand and apply standard trouble shooting techniques
  • Demonstrate proficiency with trouble ticketing application as well as other internal tools
  • Willing and able to share and convey knowledge base with internal and external entities to get the job done
132

Operations Technician Resume Examples & Samples

  • The Operations Technician 1 (OT1) serves as primary technical point of contact for engineering orders
  • The OT1 works with internal and external departments and vendors to ensure on-time delivery of service
  • The OT1 performs network system installations and/or maintenance activities
  • The OT1 monitors network operations and resolves routine network monitoring problems
  • The OT1 will remotely provision layers 1 through 3 (OSI model). Services include DS0, DS1, DS-3, OC-n, 1G through 100G LAN-PHY
  • Associate degree or equivalent education and experience
  • Min 2 yrs related experience in specific area or equivalent
  • Must have the ability to perform trouble isolation for issues with regrooms during the first 48 hours post regroom
133

Operations Technician Resume Examples & Samples

  • Analyze, sectionalize, isolate, and resolve trouble situations
  • Provide assistance to peers and participate in ongoing repair process improvement activities Place proactive outgoing status calls to customers
  • Train technicians and participate in ongoing repair process improvement activities
  • Performs primary support functions for SDWAN. Including providing full end to end support for customer networks and support
  • Acts as primary contact for iQ+ networking product. This includes full end to end customer agency for iQ+ customers and acts on behalf of the customer in coordinating all repair and configuration activities
  • Will provide support and interaction for DCI/DCI2.0 customers utilizing CTL Datacenter services. This includes coordinating efforts with Equinix, Microsoft Azure and other datacenter services
  • Possess excellent customer service skills
  • Demonstrate proficiency with trouble ticketing application and other internal tools
  • Able to recognize issues/defects that will impact the NMS implementation and monitoring
  • Associate’s degree in Computer Networking, or related technical field plus 5-7 years experience, or equivalent combination of education and experience
  • Cisco and Juniper certifications are a
134

Operations Technician Resume Examples & Samples

  • Represents the company in a professional manner at all times and provides outstanding customer service while performing all assigned tasks
  • Performs scheduled preventive and corrective maintenance on natural gas compression equipment(caterpillar 3516/3600 engines and Ariel gas compressors)and associated auxiliary equipment
  • Inspect engines, compressors and mechanical equipment: diagnose problems and determine extent of necessary repairs; perform repairs and routine preventative maintenance
  • Detailed awareness of compressor components including but not limited to: lubrication systems, shutdown systems, loading and unloading valves, pistons, valves and electrical systems
  • Responsible for the overseeing work being preform on compression equipment by third parties
  • Disassembly and re-assembly of centrifugal gas compressor, or reciprocating gas compressor components
  • Request for external materials and services if needed
  • Ensure the KPI of the Maintenance Team is achieved
  • Responsible for following and supporting of the Company Safety, environment and Quality policies and procedures
  • Must have a full understanding of Natural Gas Engines and Compressors (Caterpillar 3516/3600 engines; Ariel gas compressors)
  • Must be able to read and interpret P&ID's (Process and Instrumentation Diagrams)
  • Mentor junior level technicians
  • Possess a high school diploma or equivalent (An equivalent combination of education and experience will be considered)
  • Ability to effectively work as a member of a team and also be able to perform work independently
  • Must be available to work overtime, nigh shift, weekends, and holidays as needed
  • Demonstrate sound judgment
  • Make decisions and corrections when problems are detected
  • Have proven mechanical aptitude
  • Have a history of being dependable & reliable
  • Possess a good driving record, with the ability to lift up to 50 pounds unassisted
  • Willing to learn and perform a wide range of tasks associated with the natural gas industry and all of the components
  • Physically able to work outdoors, climb ladders and stairs with occasional work on elevated equipment
  • Familiar with the use of precise measurement tools such as dial indicators, micrometers, ect
135

Operations Technician Resume Examples & Samples

  • Responsible for ensuring GMP compliance and generally good housekeeping
  • Ensures product is visually inspected to ensure quality requirements are thoroughly met
  • Maintains effectiveness of quality system components relevant to position
  • Ensures that the Operators are adhering to all safety procedures and identifying/communicating the necessary adjustments to address potential safety concerns
  • Drives reductions in unplanned deviations and focuses on troubleshooting identified equipment malfunctions
  • Ensures proper documentation of all batch documents and review and approval of steps performed by other operators. (Operator III must be able to sign performed by & verified by steps)
  • Works collectively Quality Assurance, Warehouse, Supply Chain and other necessary areas to ensure timelines are met and results achieved. Responsible for material movement from WHS into processing rooms
  • Must have an exceptional knowledge of the equipment and processes, as well as strong attention to detail
  • Must have a minimum of basic operator status on per supervisor / manager specified equipment train(s)
  • Thorough knowledge of Solid Dosage manufacturing preferred
  • Able to manage priorities and projects prioritizing effectively. Must communicate clearly, and manage people well
  • Demonstrates proficiency in Catalent core competencies per supervisor / manager discretion
136

Operations Technician Resume Examples & Samples

  • Follow Operating Discipline principles, procedures, and practices to ensure safe and efficient operation of assigned plant areas
  • Be well versed in the safety standards
  • Actively participate in safety programs
  • Maintain an injury free work place with self and others
  • Operate and monitor performance of process equipment
  • Monitor and maintain production quality
  • Perform process equipment troubleshooting, equipment repairs, improvements and preventative maintenance utilizing the appropriate work processes and disciplines
  • Use troubleshooting skills to resolve equipment issues and maintain equipment reliability
  • Use process knowledge and skills to make improvements in plant performance and Operating Discipline
  • Use measurements and tools to operate the plant at optimum conditions
  • Maintain and improve housekeeping standard
  • 1 or more years of manufacturing or industrial experience
  • Current, valid US driver’s license
  • Must demonstrate the following competencies: leadership, initiative, drive, willingness, and the ability to learn
  • Be adaptive to change
  • Ensure a safe work environment by working safely, complying with environmental, health and safety standards and intervening when necessary
  • Strong mechanical skills and ability to diagnose and repair minor equipment problems
  • Able to work within an empowered team environment
  • Strong work ethic and initiative
  • Proficient computer and technical skills in order to learn how to operate both manual and automated equipment
  • Ability to work 8 hour rotating shift (afternoons, nights and days) in a 24 hour 5 day operation
  • Able to work overtime, nights and weekends as required
  • Demonstrates excellent decision making skills, ability to prioritize appropriately
  • Effectively manages multiple competing priorities
  • Able to work independently with minimal supervision in an empowered team environment
  • Previous experience in a Chemical manufacturing or mechanical operations environment
137

Operations Technician Resume Examples & Samples

  • Recognised engineering apprenticeship, and/or two year technical diploma or equivalent in an engineering discipline
  • Demonstrates skills that would lead to API-1163 Level Two Technical certification in multiple technologies
  • Able to travel both domestically and internationally between 80 – 90% of the time as role dedicts
138

Operations Technician Resume Examples & Samples

  • Ensure all paperwork is filled out in a clear, legible and accurate format and completed with all required information
  • Effectively tear down, set-up, monitor, operate, changeover and clean applicable equipment (from upstream to downstream, including blow molder) and provide quality inspections on all related items to include but not limited to OQI, weight checks, compliance with product specs, etc
  • Ensure clean and inspect standards are up to date and completed in a timely manner
  • Ensure lubrication standards are up to date and completed in a timely fashion; maintain lubrication logs
  • Maintain working knowledge of all value stream equipment to include all support equipment, ability to troubleshoot, make minor adjustments and repairs using basic tools
  • Completes PM’s and other routine operator maintenance tasks; assist in diagnostics, repairs and rebuilds of machines; partner with maintenance or others on non-routine repairs and defect handling
  • Monitor equipment for malfunctions and defects, repairing and solving minor problems without assistance and eliminating potential threats to production
  • Own a specific piece of equipment within the operation. Responsible for overall health of equipment and developing, maintaining, and improving standards associated with assigned equipment (CIL, Centerlines, One Point Lessons, etc)
  • Own a functional system (EHS, Qual, Operator Care, etc) within the team. Develops expertise within that function and coaches other team members on the execution of the system
  • Communicate effectively with managers, lead persons, and maintenance personnel regarding recurring problems and needs for repair
  • Take part in PM’s and utilize the Root Cause thought process to ensure corrective actions are sustainable
  • Maintain communication with other departments, management and employees and notify them of any problems and/or concerns
  • Utilizing continuous improvement mindset, actively participate in identifying and correcting opportunities to improve processes including participation in the creation and documentation of Standard Operating Procedures and Work Instructions, the creation and maintenance of preventative maintenance standards, the writing of One Point Lessons, and participation in continuous improvement methodology events
  • Follow Good Manufacturing Practices and 5S methodology to maintain a clean, sanitary and safe work area, maintaining audit ready status at all times
  • Actively participate in Pillar activities (i.e. Quality, Focused Improvement, Safety, etc.) including but not limited to observations, inspections, and recommendations
  • Works diligently to achieve line efficiency goals
  • Assist, train, and coach peer employees
  • Supports plant production needs and priorities to achieve plant goals
  • Facilitate, attend and participate in team meetings and programs
  • Comply with all policies and procedures
  • Ability to pass tests required for this position
  • Proficiency in MS Office Excel and basic PC skills
  • Proven decision making ability
  • Ability to learn all functions of job within a reasonable amount of time
  • Ability to read and understand written instructions and to keep accurate written records
  • Ability to work various hours and shifts
  • Able to work overtime when required and schedule flexibility
  • High School education or equivalent required
  • Achieve and maintain required certifications
  • 1-3 years related work experience desired
  • Blow molding or plastics extrusion experience is a plus
139

Operations Technician Resume Examples & Samples

  • Responsible for identifying and resolving customer reported severity 1 trouble
  • Updates status to SSA on an hourly basis through notification channels
  • Actively work with local exchange carriers to ensure current services are active and restored within the Service Level Agreements
  • Perform network site implementation/acceptance and activations as requested by SSA
  • Prepare routing/switching equipment for customer site move/add/deletes
  • Ensure all router configurations are built to comply with Customer Technical Design templates and internal standard requirements
  • Using Intas, and CLI access this position will isolate layer 1 problems on the customer's DS0, DS1 and DS3 circuits on the IP platform, VPN and MPLS Network
  • Utilize CenturyLink and SSA proprietary Network Performance Monitoring tools to monitor events and collecting data about the health of the MPLS network
  • Solves complex problems by substantial evaluation, analysis and modification or adaptation of advanced techniques
  • Assumes accountability as a resource for decisions required across multiple functional segments. Individual reduces adverse impacts to service, cost, due dates and identifies inefficiencies. Provides near term focus of resolution of immediate issues. In addition, provides long term or strategic solutions
  • Associates Degree in Engineering or equivalent with at minimum a Network Certification
  • Ten or more years’ applicable work experience
  • Advanced layer 1 troubleshooting for DS0, DS1 and Ethernet circuits, including
  • In-depth knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems
  • Advanced expertise with PRN networks and routing protocols: BGP, MPLS, MLPPP
  • Advanced expertise with multiple router platforms with and with Cisco and Juniper and Alcatel-Lucent CLIs
  • DNS and e-mail problem expertise
  • Prior experience in a client facing role
  • Remote troubleshooting and testing experience
  • This position is primarily a dayshift position (Monday- Friday, 7:00 AM - 3:30 PM) but hours may vary based on business needs
140

Operations Technician Resume Examples & Samples

  • Handle incoming calls, opening trouble tickets. Effectively manages customer expectations (status and clear description of activities)
  • Able to multitask and work independently, and meet deadlines
  • Ability to communicate effectively to peers and higher levels of management through verbal and written communication, Interface with subject matter experts; lead technicians; services, product, and project managers; as well as Tier 3 Technical Support. Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and field operations (FOPS), Effectively manages customer expectations (status and clear description of activities)
  • Accurate and appropriate trouble ticket documentation/closure in multiple internal systems. Provides assistance and guidance to repair center operations technicians. Advanced technical knowledge to affect complex trouble restoration, proven ability to direct problem resolution
  • Performs remote testing and repair activities within network elements, Provide technical analysis, isolation, sectionalization, and resolution of customer reported troubles. Ability to lead/coordinate repair activity with participation from vendors, off net carriers (LEC, CLEC, ILEC), field operations, and internal support organizations
  • Ability to work independently, meet deadlines, and multitask
  • Act as an interface to Product, Provisioning, Project Managers, and Tier 3 Technical Support
  • Works within the overall ticket workload including: complex issue resolution, event correlation, ticket flow processing, and long duration mitigation
  • Participates in event management, including impact assessment, decision making and directive activities, communication, and appropriate escalation protocol
  • Directs and coordinates multiple technical resources in the resolution of customer and network element outages (CenturyLink, off net carriers (LEC, CLEC, ILEC) and/or vendor)
  • Associate's degree in Networking or related discipline
  • 5-7 Years experience or equivalent combination of education and experience
141

Operations Technician Resume Examples & Samples

  • Operate studio cameras
  • Moving and handling of cables and gear during in-house and on-location productions (this could mean assisting in moving heavy equipment)
  • Maintain appearance of studios including cleaning of set and floor
  • Basic multi-media computer skill and familiarity with current Internet technology including downloading of materials
  • Work as needed in control room in technical positions (including acquisitions, audio)
  • Operation of Microwave vehicles including set up and operation of ENG cameras and associated gear. Requires ability to lift and carry up to 40 pounds for long distances. May require climbing ladders
  • Other duties as assigned by the TV Operations Manager
  • Must have a solid background in broadcast television systems
  • Must have the ability to regularly work weekends, holidays and on whatever shift that is required for the completion of their duties
  • Must have demonstrated a helpful, positive "can do" attitude and a passion for excellence in everything they do
142

Operations Technician Resume Examples & Samples

  • Monitor tank levels, product temperature and pressures including observing readings on computers and field instruments, documenting key readings and information, and making appropriate adjustments both manually and/or by computer
  • Perform and document preventative maintenance
  • Physically taking samples and provide to lab for analysis
  • Perform sanitation as required
  • Complete and coordinate safe work permits
  • Other activities as required to meet objectives
143

Operations Technician Resume Examples & Samples

  • Monitors and maintains the CenturyLink Global Transport Network
  • Opens trouble tickets and works the repair of network equipment and facilities with field operations, tech support and off-net providers
  • Knows equipment specific maintenance procedures and can assist field ops in card swaps and equipment restoral
  • Takes the lead in driving equipment and facility repair
  • Knows transport network topology and can make final go/no-go decisions on maintenance based on current network status
  • Analyzes network events and identifies critical issues, setting appropriate priorities to maintain 99.9999% network reliability
  • Able to follow MOPs, anticipate problems, and take corrective action proactively
  • Understands and researches technical issues through vendor documentation
  • Has thorough understanding of telecom, network topology and CenturyLink repair procedures
  • Works with minimal supervision in a NOC environment and is available to work all hours in a 24x7 environment
  • Communicates effectively with peers, other CenturyLink centers, off-net providers and customers
  • Assoc degree or equivalent education and relevant experience
  • 5-7 years related experience in specific area or equivalent
144

Operations Technician Resume Examples & Samples

  • Operate equipment, vehicle functions, cameras (video and still), acoustic positioning system, sonar, manipulators (robotic arms), and LARS (Launch and Recovery Systems)
  • Assist or pilot the ROV, including evaluating the environment conditions/hazrds and navigating the ROV by acoustics (TSS tracking system, sonar, and visual/video)
  • Perform maintenance and repairs on electronics, hydraulics, and mechanical equipment
  • Operate test equipment, calibrate and align equipment, and perform general housekeeping and corrosion control
  • Use power, video, and data distribution equipment including: high voltage lines and transformers; phase, current, and voltage monitoring; ground fault protection circuits; sub-sea cameras; amplifiers; coaxial cables; video monitors; video converters; microprocessor controlled video switchers; modems; line drivers; serial ports; parallel ports
  • Termination of both multi-mode and single mode fiber-optic conductors and modems
  • Use sub-sea navigational equipment including but not limited to magnetic compass, gyro, transducer, sonar, altimeter, and associated survey equipment
  • Establish and maintain parts and supplies associated with all electrical and electronic devices
  • Integrate and operates ancillary tooling including but not limited to: hard & soft line cutters, pump units, water pumps, and associated hydraulic systems
  • Maintain parts and supplies inventory associated with all mechanical and hydraulic assemblies and subassemblies
  • Operate forklifts as needed
  • Interact with customer representatives, as well as key deck and engineering officers on designated mission vessels
  • Travel offshore is required. Schedules will vary but up to 25% should be expected
  • Minimum 1 year of formal hydraulic, mechanical, electrical, and/or electronic training relating to ROVs
  • Minimum 2-3 years in of related offshore ROV experience
  • Ability to obtain a SECRET security clearance
  • General working knowledge of circuit boards, processors, chips, electronic equipment, computer hardware and software, including applications and programming
  • Must possess a current valid passport and Transportation Worker Identification Credential (TWIC) Card
  • Must be able to pass a post-offer drug/alcohol screen and physical evaluation
  • Must be able to complete forklift certification and training
  • Must be able to lift and carry a minimum of 50 pounds. Must be able to climb ladders and stand for prolonged periods of time
  • Working knowledge of Microsoft Office Suites, including Word, Excel, Access and Powerpoint
  • Associates degree in a related field preferred
145

Operations Technician Resume Examples & Samples

  • Installation, configuration, operation and maintenance of IP (data/voice), and Telecom Communications Equipment, including associated DNS/DHCP Configuration
  • Use of IP and Telecom Communications Testing Equipment
  • Use of software and hardware tools to identify and diagnose, Network status and problems; conducting complex Network Monitoring, Equipment Installation and Maintenance activities
  • Testing and turn-up of New Circuits and/or equipment, including Cross-Connects, and any other wiring
  • Troubleshooting and Tepair of Complex IP (Data/Voice), and Telecom Communications Equipment Hardware, or Configuration Issues, within defined service level agreement periods
  • Follow ASU-CenturyLink Processes and procedures to support Custom Configuration of IP (Data/Voice) nNtwork
  • Detailed understanding of the OSI Networking Model Physical, Data link, and Network Layers
  • Basic understanding of TDM and VoIP telephony
  • Valid Driver’s License and Satisfactory Driving Record
  • Other Router CLI Experiences a plus
146

Operations Technician Resume Examples & Samples

  • Experience in operations, maintenance or monitoring of HyCO plants is a must
  • Experience as an operator in oil and/or gas operations is preferred
  • Experience with and knowledge of Environmental, Health and Safety Standards with a demonstrated commitment to safety
  • Strong written and verbal communication skills Preferred Skills / Experience
  • Leadership mindset with the ability to achieve results. Should be goal-oriented, straightforward and trustworthy and honors commitments
  • Must be a Team player that is flexible and adaptable. Should be comfortable with change and have an ability to resolve conflict in a professional and non-personal manner. Should have the ability to optimize processes and systems and to remain calm under pressure
  • Respects and values others. Should value diversity of personal make-up and thought process. Should be resilient and self-aware and support the development of an environment of trust in the OSC and with the field
  • Ability to troubleshoot plant problems; ability to take a complicated process, logically break it down into smaller subsets, identify the problem, and either fix it or have if fixed
  • Must be someone who takes initiative in learning and implementing new methods, concepts or technologies
  • Strong Organizing and Planning Skills, including the ability to multi-task and to make effective decisions when dealing with competing priorities
147

Operations Technician Resume Examples & Samples

  • Maintain gathering facilities, performing maintenance and repairs on, dehydration equipment, amine units, measurement equipment, pipeline equipment and right-of-ways, and all administrative functions associated with these duties
  • Regularly perform a wide spectrum of non-routine, moderate to high-complexity assignments requiring technical evaluation
  • Maintain confidentialities while demonstrating professional conduct and business ethics
  • Consistently display proficiency in teamwork, interpersonal and mentoring skills
  • Readily identify, promptly act upon or efficiently organize any efforts needed to address safety and operational efficiencies, and protection of community, personnel, environment and assets
  • Hold a minimum total of one (1) year experience as an Operations Technician
  • Obtain a minimum of one and a half (1 ½) years’ experience in the natural gas industry or related field
  • Must be available for some overtime during nights, weekends and holidays
  • Develop and maintain positive relationships with William’s employees, contractors and landowners
  • Vo-Tech Certification is preferred
148

Operations Technician Resume Examples & Samples

  • Responsible for the maintenance of all meter stations, pipeline facilities, corrosion inspection, and right of ways (ROW)
  • Excellent communication skills, both verbal and written. Must be proficient in Microsoft Office applications and possess adequate PC skills
  • Safety is the utmost priority and a demonstrated minimum requirement for all applicants. Follow and support Williams Core Values and Beliefs, Environmental, Health and Safety and Compliance policies and practices
  • Have an intermediate knowledge level of Operations experience within the oil and gas industry
  • Be willing to work after hours, on-call rotations nights, and weekend shifts
  • Be willing to work in extremely hot and cold temperatures
149

Operations Technician Resume Examples & Samples

  • Must be proficient in pigging activities
  • Must have a minimum of 5 years’ experience in the natural gas industry or related field
  • A Vo-Tech Certification is preferred
150

Operations Technician Resume Examples & Samples

  • Participate in the basic safety process as a key contributor to the site’s overall safety performance
  • Provide day-to-day operation of the plant to support the plant on-stream, production and reliability targets
  • Must be self-motivated to learn in a fast paced environment and progress to the control board operator within one year
  • Provide hands on support as required to resolve Instrument/Electrical/Mechanical/Operational field problems as they occur
  • Investigate equipment failures, determine root cause of failure, and recommend appropriate solutions to reduce reoccurrence of/or eliminate cause of failure
  • Assist in the development, implementation, and periodic review of preventative/predictive maintenance programs to reduce unplanned shutdowns and improve overall plant on-stream capability
  • Maintain an error-free execution. Pay very close attention to details and execute work to the highest possible standard. Apply a Continuous Improvement philosophy to daily work
  • Participate in the planning and execution of minor and major shutdowns. Provide technical and hands-on support as required for all shutdowns
  • Provide troubleshooting expertise for the production units
  • Follow Operating procedures
  • Support other facilities in the area as required
  • Promote safety rules and regulations
  • Two year Associate Degree in process technology or a related technical field is preferred and/or five years of operations experience in a petrochemical or manufacturing environment
  • Strong mechanical, instrument or electrical aptitude required
  • Must be willing to work 12-hour rotating shifts and weekends and take 24 hour on-call responsibilities on a rotating basis
  • Must be a self-starter and willing to work alone on nights, weekends, and holidays
  • Candidates with a background in pumps, mechanical seals, vessels, exchangers, gear drives, compressors, rotating equipment, and/or Electrical/Instrumentation knowledge is a plus
151

Operations Technician Resume Examples & Samples

  • Willing and able to reside within an approximate 30-minute drive of the terminal in Rosemount, MN
  • Mechanical and/or electrical work experience
  • At least two years of construction/maintenance experience in a fuels terminal
152

Operations Technician Resume Examples & Samples

  • Analyze, sectionalize, isolate, and resolve trouble situations. Manage and correlate multiple trouble reports. Communicate with customers and other in a repair situation
  • Associates Degree or equivalent education and relevant experience
  • 2-3 Years Related experience in specific area or equivalent
153

Operations Technician Resume Examples & Samples

  • This customer facing position is responsible for the creation of repair tickets and providing initial triage of customer reported DS1 and Ethernet circuit issues and basic VOIP-related customer reported problems
  • The purpose of this position is to interact directly with customers and customer vendors via phone, email, and ticket logs, as well as with internal CenturyLink VOIP Repair teams, Provisioning, LEC Management/NDDC, and V911 support teams
  • This position has direct impact on defining the initial customer experience, including timeliness of initial ticket creation, effective communication with the customer, and expedient ticket resolution
  • Manage customer escalations per established processes
  • Initiate and or manage internal escalations on customer's behalf and provide follow-up
  • Effectively manages customer expectations, providing status and clear description of activities and next steps
  • Associates degree and/or 3 years of related work experience or equivalent combination of education and experience
  • Understanding of the OSI networking model with emphasis on physical and data link layers
  • Working knowledge of remotely troubleshooting physical layer technical issues
  • Understanding of basic test patterns and interpretation of performance monitoring data and results
  • Understanding of TDM and VoIP telephony
  • Working experience with customers in a technical call center environment
  • Ability to embrace and develop job performance through direct and metric-based feedback that impacts the customer experience, VoIP team objectives, and individual results
  • Knowledge of supporting ticketing systems and associated applications including, but not limited to; NTM Remedy, INTAS, LIMS, Casper, Sylantro, Sonus/EMS, HPNA
  • Ability to learn in a classroom and “on-the-job” training environment
  • Microsoft Office Skills – Outlook, Word, Excel, Powerpoint
  • Familiarity with CPE routers and associated command line interfaces to troubleshoot basic router issues
  • Familiarity with Cisco, Alcatel and Juniper edge routers and basic CLI’s
  • Knowledge of VOIP Hunt Groups
  • Knowledge of 011+ International VOIP-VOIP supporting systems and associated applications including TEOCO/VERO, IROSS, Mediation, NEAP, Iris, and DMS 250/300 switches
  • Cisco certifications are a plus - CCNA voice or CCNP voice certification or progress towards the same
154

Tailings Operations Technician Resume Examples & Samples

  • Must be legally eligible to work for any employer in Canada without sponsorship
  • Diploma or certificate in engineering technology, environmental technology, or a related science degree is preferred
  • Must have OSSA BSO ticket
  • 2+ years of related work experience
  • A class 5 Driver’s License with a clean drivers abstract for the last five years
  • Knowledge of testing and inspection methodologies and standard procedures
  • Experience performing tests and inspections
  • Proficiency to use/operate test and inspection equipment and devices
  • Experience recording testing / survey results, writing brief reports
  • Must be self-motivated and able to multi-task
  • Ability to work well with others & independently
  • Must be able to read, understand and follow work instructions in a safe, accurate and timely manner
  • Candidates must be proficient in using various types of computer software (Word, Excel. PowerPoint & Outlook)
  • Proven time management skills and a strong attention to detail
155

Operations Technician Resume Examples & Samples

  • Provide technical leadership and mentorship to peers and Operations Technicians in the following areas: Instrumentation, Measurement, Control Loops, Distributive Control Systems, and Allen Bradley Programmable Logic Controller
  • Utilize electronic tools which include Enterprise Maintenance Planning and Control(No longer exist) and Maximo to endure the base line maintenance, reoccurring maintenance and condition based maintenance practices are consistently executed (Use the statement below instead)
  • Utilize Asset Management System-Maximo to ensure base line maintenance, preventive maintenance, and condition based maintenance practices are consistently executed
  • Assure safe operations of facilities through the implementation of best practices and improved maintenance management
  • Calibration of various types of instrumentation and assist with all troubleshooting process equipment to return to the facilities full service capacity
  • Readily identifies and promptly acts upon or efficiently organizes any efforts needed to address safety and operational efficiencies with the protection of community, personnel, environment, and assets in mind. Thoroughly understands industry and system requirements, while possessing the ability to produce results and to meet more complex goals
  • Hold a minimum total of two (2) years’ experience as an Instrumentation Technician
  • Previously obtained a minimum of three and a half (3.5) years’ experience with the oil and gas field, or related industry
  • Be willing to work and handle shift on-call, nights, weekends, and holidays
  • Experience in programming and calibration of flow, pressure, level, and temperature transmitters and switches
  • Experience with setup and calibration of control and shutdown valves, positioners, and position indicators
156

Operations Technician Resume Examples & Samples

  • Operates complex equipment and controls that regulate temperature, pressure and flow of chemicals in a fluorocarbons plant
  • Responsible for proper operation of field equipment and instruments
  • Follows standard practices and procedures as established for plant operations
  • Makes scheduled routine inspections of operating areas to observe operating conditions and reports any irregularities
  • Observes data from controllers, recorders and field readings sheets to make changes and troubleshoot malfunctioning equipment
  • Installs, repairs, or modifies equipment as necessary to meet various operational requirements
  • Works with board operator to regulate operating conditions as required
  • Modifies/Reviews operating procedures on an annual basis
  • Keeps accurate log of plant activities, including notification generation in SAP
  • Participates/leads process improvement teams
  • Completes all necessary housekeeping duties in area
  • Performs all other duties as required / assigned by supervisor
  • Team player with good interpersonal skills
  • Good communication skills and positive attitude
  • Ability to work with all types of people at all levels of the organization
  • Minimum 1 year of experience working within a manufacturing/industrial environment
  • 1-5 years of chemical plant experience
  • Process Technology degree is preferred
  • Troubleshooting experience
  • Knowledge of chemistry through high school or college level courses
  • Previous experience working with SAP or similar software
  • Experience with PPE, including full PPE suit and full air supply systems
157

Operations Technician Resume Examples & Samples

  • Provide expertise in operating and maintaining all the equipment in the Eastern Interstates, Maryland District. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
  • Perform preventive pipeline maintenance and work described under the job progression system for the pipeline technician job family
  • Previously obtained a minimum of three and a half (3) years’ experience with the oil and gas field, or related industry
  • Team Oriented, and the ability to work well with others
158

Operations Technician Resume Examples & Samples

  • This Williams location requires access to secure areas regulated by the Maritime Transportation Security Act. All employees must have and/or be able to obtain a valid TWIC (Transportation Workers Identification Credential) Card
  • Must be able to perform the following requirements with or without reasonable accommodation: Riding in helicopters, boats, climbing small towers, and lifting heavy object weighing up to 50lbs
  • Previous operational experience within an offshore environment
159

Measurement Operations Technician Resume Examples & Samples

  • Provide administrative office support to management (Superintendents, Foremen and others)
  • Maintain Gas Measurement reports, documentation, Flowcal and Testit reports and ensure invoices are correct and entered for approval and payment
  • Work closely with the procurement department – direct flow of materials in/out of the yard and track inventory
  • Stamp and code invoices for field approval and file all signed invoices for vendor pick-up
  • Maintain log for AFE purchases, LOE expenses and field repairs
  • Scan and save all Total flow reports/calibrations on the S:drive
  • Maintain departmental budgetary spreadsheets to aid in facility forecast and AFE budgets
  • Assist in preparation of weekly reports and quarterly reviews
  • Assists with set up of new employees, contractors and vendors
  • Provide technical assistance to Gas Measurement Department
  • Maintain employee department directories
  • Schedule and prepare conference rooms for company business
  • Maintain a safe and clean work area by complying with procedures, rules and regulations
  • Efficient in Microsoft office, Excel, and PowerPoint
  • Ability to work effectively in a team environment as well as by self without direct supervision
  • Strong 10-key and data entry skills
  • Minimum 2 year administrative experience preferred
160

Operations Technician Resume Examples & Samples

  • Perform production related functions as assigned
  • Perform basic maintenance duties as assigned
  • Learn Standard Cleaning Methods and assist with scheduled plant cleanups
  • Abide by all Plant Policies, Safety Regulations, and Industrial Hygiene Regulations a condition of employment
  • Work in a team environment, sharing ideas and concerns with all members of the team
161

Operations Technician Resume Examples & Samples

  • Primary purpose
  • This post is for an Operations Technician opening with a hiring range from a level 1 to a level 5 dependent on experience and skill set. This position is responsible for providing technical support to operations. The successful candidate will serve a vital role in maintaining the safe and efficient operations of the plant and field facilities. The Yates Gas Plant employs a multitude of processes which include NGL Recovery, 5000 kW power/steam cogeneration, and fuel manufacturing. Within the fuel manufacturing process are bulk CO2 membranes, two amine sweetening units, glycol and molecular sieve dehydration, and a nitrogen rejection unit. The Yates Gas plant is a PSM Facility and the Yates Field operates as an OSHA, VPP Star site
  • Essential duties and responsibilities
  • Receives various technical training
  • Completes assignments of limited scope and complexity
  • May assist loading/entering, verifying, manipulating, analyzing, and reporting data
  • Assists in maintaining government and contractual compliance
  • Performs variety of tasks in support of company operating staff
  • Provides operational related troubleshooting, leadership, and support
  • Involvement in inspections, testing, repair, installation and equipment repair
  • Prepares AFEs of limited scope
  • Above the minimum requirements; not required but advantageous in this position
  • College degree or technical school certificate
  • 5+ years oil/gas experience in one or more fields – operations, well work, regulatory compliance, engineering, geosciences
  • Other responsibilities
  • Special projects as required
162

Operations Technician Resume Examples & Samples

  • All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
  • Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives
  • Issue, receive, return, transfer and inventory material
  • Majority of time spent walking and lifting materials up to 35lbs
  • Operation of forklift for loading and unloading of materials
  • Cleaning and organizing warehouse and yard
  • Some work is outdoors in a variety of weather conditions
  • Must become familiar with the Capital Business process related to Customer requests for new service and relocates and other processes as assigned
  • Communicates timely and effectively to maintain good working relationships with customers, contractors, engineering firms
  • Use locates, mapping, and site visits to establish location of current or nearby utilities, prospective utility routes
  • Locate electric, gas, communication, water, sewer and any other pertinent underground facilities
  • Create job quotes and contracts for the customer
  • Clearly and concisely communicate both written and verbally
  • Some travel may be required 0-25% of the time
  • Demonstrate and maintain a good safety record
  • High school diploma or equivalency (Business, technical degree, construction background or field experience a plus)
  • Knowledge of inventory procedures, materials management, basic procurement methods, warehouse safety
  • Computer skills are essential, SAP operating system
  • Possess record-keeping, filing and organizational skills
  • Excellent communications skills are essential
  • Excellent internal customer service skills are essential
  • Ability to safely perform physical tasks such as lifting up to 50lbs
  • Valid Montana Drivers License
  • Forklift Certification (NWE will provide training)
163

Operations Technician Resume Examples & Samples

  • H.S. Diploma required; Associate's or Technical school degree preferred
  • Five or more years of related experience
  • Knowledge of PLC programming. (Allen Bradley, Honeywell, Siemens, etc.)
  • Knowledge of instrumentation and electronics, including reading and interpreting pneumatic and electrical drawings
  • Knowledge of rotating /reciprocating equipment: pumps, engines, compressors
  • Knowledge of High Voltage equipment including transformers, breakers, and switch gears
  • Strong communication, organizational, leadership and administrative skills
  • Ability to work both in a team setting and as an individual with minimal supervision and a high level of self-motivation
  • Excellent computer skills: Microsoft Word, Excel, Outlook, etc
  • Ability to climb stairs, ladders, stand, walk, bend, stoop, and squat
  • Willingness to travel up to 25% of the time
164

Operations Technician Resume Examples & Samples

  • Understands and is accountable for full compliance with safety and other EOHS requirements
  • Understands and is accountable for following: all Quality, GMP, and cleaning standards and guidelines
  • Operates, monitors, and performs changeovers of automated equipment through computer terminals, control panels and/or by manual means in the manufacturing of Colgate-Palmolive products
  • Troubleshoots, performs minor maintenance and repairs on production equipment, supported by maintenance personnel as needed
  • Must be familiar with procedures for all equipment within their work area including, but not limited to, normal operations, quality inspections, safety procedures and safeguards, and lock out tag out (LOTO )
  • Utilize SAP and other processes to confirm in-house availability of raw and packing materials for current and next runs. Know and understand the planned schedule to coordinate the upstream and downstream processes by working with others in planning, warehouse, receiving and vendor representatives to ensure availability of materials
  • Performs quality inspections and sampling for statistical process control activities throughout the manufacturing process
  • Utilizes computer systems (SAP, Wonderware, OPERA, InBatch, etc.) and documentation to properly record production and quality related information
  • Undertakes daily reporting and updates of information systems (SAP, Cycle Counts, OPERA, etc.) and updates the shopfloor communication boards upon request
  • Performs raw materials receiving operations including SAP transactions, sampling and quality tests as per procedures in place
  • Transfers raw materials and work-in-progress materials from the staging areas to the respective point of use according to the daily production schedule
  • Executes quality tests on work-in-process materials and compares the result to the Key Release Specifications in order to define usage decision
  • Performs raw materials pre-weigh activities during the work-in-process production cycle
  • Performs cleaning activities of change parts, portable totes, pucks, etc. to ensure quality and operational requirements are met
  • Performs materials cycle counts to verify process accuracy and yield
  • Performs housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement. Responsible for house-keeping of team work area and common area
  • Stays abreast of team’s production performance via visual, written and verbal communications
  • Participates in regular review of team production performance and Kaizen events and uses information to drive continuous improvement
  • Seek and apply Continuous Improvement tools and techniques to achieve team goals
  • Must be able to work any shift, weekends and mandatory overtime as needed
  • Proficient with computers, software, and data processing
  • Demonstrated competency in attention to detail, work standards, initiative and managing work
  • Ability to lift 50 pounds
  • Ability to climb stairs and ladders, bend to 90 degrees
  • One or more years previous working experience in a team based manufacturing environment
  • GMP and/or consumer goods manufacturing experience
  • Technical college/vocational school certificate or Associates degree in related field
  • Demonstrated competency in problem solving/decision making, effective communication, results oriented, and job fit motivation
165

Operations Technician Resume Examples & Samples

  • Handle internal/external customer escalations via phone, Remedy tickets, Solarwinds or email and escalate further any customer-related issues to the appropriate group or manager as necessary
  • Communicate VoIP ticket status & order and document updates to client and technical staff as needed in multiple ticketing systems
  • Understand the triage and service level agreement policies for the tickets and resolve issue within the given time frame
  • Analyze current VoIP network support processes and update as needed and/or refer priority issues to management
  • Perform moves, adds, changes, disconnects (MACD) in Hosted Collaboration Solution CUCDM, UCCX, CME and CUCM
  • Keep customer informed on voice incident/request status and progress as per defined by service level requirements
  • Configuration and troubleshooting of networks & VoIP equipment including telepresence, UCCX, Contact Center, and CUCM
  • Monitor and analyze performance across various VoIP networks and underlying LANs & WANs deployments
  • Associate’s degree in Information Technology, Telecommunication, Networking and/or Electronics or related field or the equivalent in training and experience
  • Minimum of 2 years of hands on experience required configuring and troubleshooting in three of the voice areas: UCCX, Contact Center, Unity, Call Manger, Cisco VoIP, H.323, SIP, Host Collaborations or Voice Gateway
  • Minimum of 1 years of experience in a technical assistance center, help desk, Network Operation Center or technical contact center environment
  • Minimum of 1 years hand on experience in system configuration and management, including CUCM, CUC, UCCS, UCCX, Jabber, Telepresence, voice gateways & CER programming, and management isolation of network outage causes and service restorations including understanding QOS operational characteristics
  • Excellent verbal and written communications skills required
  • Willingness to attend vendor-specific product training as required
  • Ability to work all shifts including weekends & holidays in a 7x24x365 environment
  • Network monitoring experience – preferably with Solarwinds
  • Cisco VoIP, UCCX or CUCM training and valid Cisco CCENT, CICD or CCNA Voice or CCNA Collaboration certification
  • Bachelor's degree in Information Technology, Telecommunication, Networking or related field
  • Experienced in Cisco IPCC express and other call center configurations, programming, and management / CISCO Unified Contact Center Express
  • Experience in SIP and VoIP troubleshooting
  • Experience monitoring the status of system outages and keeping management & customer informed of any changes
  • Experience with Cisco VoIP, Telepresence and Avaya VoIP systems
  • Experience with use of Microsoft Office Excel, Word and SharePoint
166

Operations Technician Resume Examples & Samples

  • Works under regular supervision with clearly stated guidelines
  • Regularly performs a wide spectrum of routine assignments. Develops knowledge and skill necessary to effectively perform in role
  • Regularly called upon to make independent decisions and to coordinate activities of others. Thoroughly understands industry and system requirements. Has ability to produce results and to meet more complex goals
  • Able to apply fundamental economic evaluations and to present recommendations
  • Maintains confidentialities. Demonstrates professional conduct and business ethics
  • Demonstrate proficiency in leadership, teamwork, interpersonal, communication and mentoring skills
  • Readily identifies and promptly acts upon or efficiently organizes any efforts needed to address safety and operational efficiencies and protection of community, personnel, environment and assets
  • Facility integrity: Operate facilities within the regulations of PSM, DOT, RMP, and company or site specific procedures
  • Generate and follow SIP required documentation and regulations required for projects: job plans, LOTO procedures, MOCRs, etc
  • Generate and update operating procedures
  • Completion of operational related work orders and action items
  • Mechanical integrity. Pumps, compressors, exchangers, turbines, engines, Separation equipment, Treating and dehydration equipment
  • Equipment health analysis and trending
  • Perform truck terminal operations
  • Troubleshoot and communicate equipment failures
  • Perform or oversee daily maintenance tasks
  • Perseverance
  • Strong Functional/Technical skills
167

Operations Technician Resume Examples & Samples

  • Maintain and operate all electrical natural gas compressor station equipment
  • Operate and maintain meter stations, valves, pipes, pigging equipment, right-of-ways, and all other facilities as needed
  • Possess core technical skills related to Programmable Logix Controls (PLCs), (Allen Bradley line), PLC programming, HMI proficiencies, Wonderware, and field I/O devices
  • Seven (7) years natural gas pipeline, plant maintenance, and/or oil and gas experience
168

Operations Technician Resume Examples & Samples

  • Responsible for all aspects of Gas Measurement associated with the following: day-to-day upkeep and calibration of analytical sampling, and measurement and telemetry equipment
  • Work after hours and on-call rotation schedule as needed. This may require some nights, weekends, and holidays
  • Responsible for the safe installation, operations, maintenance, calibration, troubleshooting, and repair of analytical, measurement, communication, and instrumentation and controls equipment
  • Assist in the training and development of Measurement procedures and standards
  • Schedule the collection of measurement data on a monthly basis (electronic and dry flow chart recorder data)
  • Support and troubleshoot the monthly gathering system balancing reviews of assigned geographical area
  • Install, operate, maintain, calibrate, troubleshoot, and repair meters and EFM’s on wellheads, pad levels, and custody transfer orifice and ultrasonic meters
  • Schedule witnessing of Custody Delivery Point Meter Calibration, Inspection, and Sampling
  • Perform advanced troubleshooting, programming, and maintenance on assigned equipment
  • Willingness to mentor and assist in the development of peers, special projects, and facility design considerations
  • Communicate company safety expectations to customers, contractors, and general public
  • Plan maintenance and troubleshooting activities for the gas plant and/or associated production and pipeline facilities
  • Install new measurement and analytical equipment necessary to accommodate field and plant operations
  • Program, calibrate, and repair various pneumatic and electronic instruments related to measurement, PID Loops, and control systems
  • Audit vendors to meet company specifications; routinely monitor services provided by third party vendors to maintain company PSM and Pipeline Safety standards
  • Develops and/or maintains spreadsheets, EFM programs, and other electronic files including calibration and testing software, remote communications software, measurement data files, and work planning/documentation files
  • Ensure compliance with industry standards, NEC/NFPA Codes, and company measurement procedures
  • Respond to call-outs during evenings, weekends, and holidays
  • Two-year Associates or Technical degree in Instrumentation, Electrical, or related field
  • Seven (years) Measurement experience within the oil and gas industry
169

Operations Technician Resume Examples & Samples

  • Work with Texas 811 One-Calls and respond appropriately adhering to company polices and state laws
  • Ability to follow driving directions from Texas 811 One-Calls & GPS coordinate
  • Read and interpret pipeline utility surveys, line sheets and plat maps to facilitate locating lines
  • Accurate and organized documentation of work including Texas 811 One-Calls, line locating, and reports concerning encroachments
  • Ability to understand and learn excavation best practices, OSHA regulations, and managing safe work
  • Accurate & clear marking of all lines according to procedures and company policies
  • Keep immediate supervisor/manager aware of any issues or problems in the field and document accordingly
  • Ability to learn new devices and changing laws, and best practices (common ground alliance)
  • Insure that all devices are properly working daily
  • Be able to walk up to 3 miles a day if needed
  • Use of computers and a variety of specialized, sensitive electronic equipment to locate pipelines and valves in the right-of-way, pipeline easements and facilities
  • 2+ years Oil & Gas Line Locator with mapping & GIS experience preferred
  • Must be able to climb ladders and stairs
  • Must be able to wear personal protective equipment including the use of a respirator if needed
  • Must be able to respond to visual and audible alarms
  • At least High School Grad or GED. Some college or technical training preferred
  • Valid Driver’s License with a good driving record is a must
170

Operations Technician Resume Examples & Samples

  • Previous Oil and / or Gas experience
  • Marine Certificate of Competency
  • Team spirited professional
  • Highly motivated to problem solve, continuously learn, and perform at the highest level
  • Self starter who demonstrates mentoring and leadership capabilities
171

Operations Technician Resume Examples & Samples

  • Post-high school or equivalent. Combination of education and relevant work experience totaling 5 years telecom experience
  • Candidate must have the ability to be effective in a stressful environment Must have a healthy sense of urgency and be results driven. Exceptional oral, written, and interpersonal skills
  • Strong PC skills. MS Office Suite
  • Ability to train/teach others
  • Detailed knowledge of DSO through OCn Troubleshooting
  • DS1/DS3 theory knowledge
172

Operations Technician Resume Examples & Samples

  • Operates, monitors, and performs changeovers and maintenance of automated and manual equipment throughout the production facility through computer terminals, control panels and/or by manual means
  • Develops and maintains production schedules to ensure production systems are managed in an effective, reliable and efficient manner
  • Unloads materials and supplies from delivery vehicles and delivers those materials and supplies to storage and production areas as needed
  • Troubleshoots and performs repairs and other maintenance on production equipment, supported by maintenance personnel as needed
  • Prepares and loads finished product for shipping using SAP software system and working with local warehouse and distribution network employees
  • Operates forklift, robotic palletizer, stretch wrapper & other warehousing equipment
  • Performs Housekeeping activities as per established protocol and conducts/participates in area housekeeping assessments per requirement
  • Understands and is accountable for following all Quality, GMP, AIB and Micro [C&S Guidelines] standards and guidelines
  • Works with other employees and management on continuous improvement projects and process design
  • Meets business needs by flexing scheduled work hours or contributing additional work hours when needed
  • Understands and complies with Hill’s policies, safety standards, Good Manufacturing Practices (GMPs) and Food Safety
  • Identifies and reports Food Safety issues to management
  • Willing and able to work any shift schedule, including nights and weekends
  • Willing and able to lift up to 50 lbs repeatedly
  • Willing and able to adhere to all safety and EOHS standards, and wear and utilize all personal protective equipment
  • 1 year minimum manufacturing, military, or relevant experience
  • Technical college/vocational school certificate or Associates degree in Manufacturing-related area preferred
  • Experience troubleshooting and repairing technical issues
  • Food safety experience
  • Fork Lift experience
  • Ability to access, input, and retrieve information from a computer/computer systems
  • Tolerance for food processing smells and a dusty, non-climate controlled work environment
  • Teamwork and strong interpersonal skills
  • Self-directed with strong results-oriented attitude
173

Operations Technician Resume Examples & Samples

  • Act as VoIP communication technical leader for the network operations center team and as a SME (Subject Matter Expert) on communication, network and customer related issues
  • Advance troubleshooting of VoIP networks, VoIP equipment, UCCX, Voice Gateways, telepresence, CUCM and Hosted Collaboration CUCDM
  • Track major service outages and other service affecting voice activities. Advise inter-department groups of occurrences and ensure progress towards resolution
  • Perform ticket management function on VoIP network outages as required
  • Perform advance move, add, change, delete in CUCM, CME, Unity, UCCX, HCS CUCDM and etc
  • Ability to work with multiple customers using different processes for MACD and troubleshooting
  • Perform advance system configuration and troubleshooting for CUCM, CUCDM, CUC, UCCS, UCCX, Telepresence, Jabber & CER programming, and management isolation of VoIP network outage causes and service restorations
  • Handle internal/external customer escalations via phone, Remedy tickets, Solarwinds Web Help Desk or email and escalate further any customer-related issues to the appropriate group or manager as necessary
  • Develop client’s standard operation procedures during on boarding of new clients
  • Provide technical VoIP communication information or direction for less experienced VoIP employees as assigned
  • Monitor and response to alarms for multiple customers using different views in Solarwinds
  • Manage ticket workload for VoIP communication team
  • Update customer and ticket in timely manner doing outages, P1 or P2 tickets
  • Perform duties as technical VoIP network operation center lead for incoming VoIP clients
  • Associate's degree in Information Technology, Telecommunication, Networking, Electronics or related field or the equivalent in training and experience
  • Minimum 3 years of experience in Configuring and Troubleshooting VoIP Communication, and VoIP Network Equipment Maintenance,
  • Minimum of 3 years of hands on experience required in the following voice areas: UCCX, Contact Center, Unity, Call Manger, UCDM, H.323, SIP, Telepresence, Jabber, Host Collaboration CUCDM and Voice Gateway
  • Minimum of 3 years hand on experience in system troubleshooting, including CUCM, CUC, UCCS, Hosted Collaboration CUCDM, UCCX, Jabber, Telepresence, voice gateways & CER programming, and management isolation of network outage causes and service restorations including understanding QOS operational characteristics
  • CCNA Collaboration and working towards a CCNP Collaboration certification
  • Bachelor's degree in Information Technology, Telecommunication, Networking Technology or the equivalent in training and experience
  • Experience provisioning and troubleshooting Cisco Call Manager, UCCX, Unity, CME, Hosted Collaboration CUCDM and Telepresence
  • 3 years hand on experience in system configuration and troubleshooting, including CUCM, CUC, UCCS, UCCX, Jabber, Telepresence, voice gateways, Hosted Collaboration CUCDM & CER programming, and management isolation of network outage causes & service restorations including understanding QOS operational characteristics
  • Experience in Voice Troubleshooting as a SME (Subject Matter Expert)
  • CCNP Collaboration certification
  • Advanced knowledge of NTM Remedy and SolarWinds
  • Experience with Cisco and Avaya devices
  • Solarwinds Web Help Desk experience
174

Operations Technician Resume Examples & Samples

  • Operate, inspect, and maintain natural gas gathering and process systems and equipment within the Echo Springs Plant
  • Accurately record, review and compile operations records, test results, and gauge readings such as temperatures, pressures, and flows
  • Perform maintenance and operational tasks in a safe and reliable manner on equipment such as: Dehydration Equipment, Amine Treating System, Methanol System, etc.…
  • Monitor equipment functions by observing temperatures, levels, and flow gauges
  • Perform regular unit checks to ensure all equipment is operating efficiently and effectively
  • Work 12 Hour-Rotating Shifts, which require working nights, weekends, and holidays
  • Embrace Safety and Environmental compliance as number one priority
  • Minimum of two (2) years operations experience within the oil and/or natural gas industry
  • Ability to work 12-Hour Rotating Shifts, which requires working nights, weekends, and holidays
  • Ability to wear safety gear, protective equipment, gloves, uniforms and other articles of safety clothing or gear as required by OSHA,DOT, and/or state and local regulatory agencies
  • Demonstrate an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.), with the ability to learn company specific software programs
  • Must be willing and able to work a 12 Hour Rotating Shift within a 24/7 365 day timeframe
  • Associates or Technical Degree in Mechanics, Process Technology, or related field
  • Three (3) years of Operations experience within the oil and/or natural gas industry
175

Operations Technician Resume Examples & Samples

  • Perform advanced developmental programming, troubleshooting, and optimization tasks associated with control systems of natural gas processing and treating related equipment including Yokogawa DCS and Allan Bradley PLC
  • Plan and schedule control system maintenance activities utilizing Williams asset management system program (Maximo)
  • Train and mentor other operations technicians to further develop skills associated with advanced programming and troubleshooting tasks
  • Follow and adhere to Williams Integrated Management System for all regulatory requirements and company core values and beliefs
  • Identify opportunities for cost savings and process improvement related to control systems
  • Collaborate with area operations, technical, and leadership teams, to develop and execute area control system priorities
  • Analyze current configurable control systems for North Piceance and/or oversee the efforts of outside resources to ensure system revision requirements are met
  • Minimum of five (5) years Controls experience related to DCS Systems
  • Be able to demonstrate an advanced level of control system programming skills associated with Yokogawa DCS, and Allan Bradley PLC
  • Be initiative driven, dependable, and have the desire to develop increasing levels of leadership skills
  • Possess internal and external customer focused skills, while encouraging a stable and productive partnership with each
  • Demonstrate an appropriate level of knowledge of general computer applications (Word, Excel, Outlook, etc.), with the ability to learn company specific software programs
  • Associates or Bachelor’s Degree in Computers, Process Technology, or related field
  • Seven (7) years Controls experience related to DCS Systems
176

Operations Technician Resume Examples & Samples

  • Provide expertise in operating and maintaining all the equipment in the Sweet Water, AL location. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
  • Possess a high school diploma or equivalent, two-year technical school degree in mechanical, air craft mechanics, electronic instrumentation preferred
  • Have 2+ years related experience
  • Previously obtained a minimum of six (6) months experience with the oil and gas field, or related industry
177

Operations Technician Resume Examples & Samples

  • Provide expertise in operating and maintaining all the equipment in the Appomattox, VA facility and surrounding area. This equipment includes meter stations, pipeline facilities, and corrosion control and right-of-way maintenance
  • Possess a high school diploma or equivalent two-year technical school degree in mechanical, diesel mechanics, air craft mechanics, electronic instrumentation
  • 2+ years of mechanical experience
  • Be willing to work in extremely hot and cold temperatures, loud noises, elevated platforms and enclosed spaces
178

Temporary Operations Technician Position Resume Examples & Samples

  • To execute EH&S Site program activities (field inspection, waste management, etc)
  • To execute General Site activities (external maintenance coordination, internal tests, etc)
  • Maintain Operating Discipline procedures
  • Plant indicators analysis and reporting
179

Operations Technician Resume Examples & Samples

  • To carry out daily operational duties as assigned by the F&P Operations Supervisor in the Filling and Packing (F&P) Section
  • The jobholder must ensure that F&P activities are carried out in accordance with ISO 9001 and ISO 14001 procedures
  • This role will be based at our Singapore Tepong Plant
  • To lead and supervise the operations of the F&P processes in a safe manner
  • To ensure that the quality & quantity of products in the large pack filling processes are met through efficient utilisation of manpower and machine resource
  • To conduct simple troubleshooting and maintenance of filling lines
  • To ensure daily operation records are accurate and kept up-to-date
  • To maintain good housekeeping and a safe working environment
  • To assist in terminalling operations whenever necessary
  • Act as the response team member for crisis / continuity management, with accountabilities consistent with relevant response plans and as assigned by the response team leader
  • Minimum 3 years’ of working experience in a plant or manufacturing environment
  • Understanding of basic workplace HSSE requirements
  • A good team player and responsible person
  • Able to perform ad-hoc overtime where required
  • Prior working experience in chemical, petrochemical or oil & gas industry an advantage
  • Possess a valid Class 3 Driving License and/or forklift driving license an advantage
  • A self-starter with drive and initiative
180

Operations Technician Resume Examples & Samples

  • Handle incoming calls and managing trouble tickets. Effectively manages customer expectations (status and clear description of activities)
  • Provides oversight of event management, including impact assessment, decision making and directive activities, communication, and appropriate escalation protocol
  • Develops processes, procedures, and training, and implements
  • Provides guidance to repair center personnel in the deployment of new systems or products
  • Associate's degree in Networking or related discipline plus 4 years experience or equivalent combination of education and experience
181

Operations Technician Resume Examples & Samples

  • Operate and field check process equipment
  • Perform tasks assigned to operations as per a standard task list including field checks, equipment preparation, samples, etc
  • Manage multiple and complex plant computer control systems
  • Perform all duties with a high degree of dedication to safety and environmental stewardship
  • Able to work night and weekends as required
  • Be proficient in computers to perform job tasks
  • Must demonstrate competencies in the areas of: leadership, initiative, teamwork, learning and interpersonal effectiveness
  • Must have a strong work ethic and be able to remain productive in an empowered team environment
  • Able to perform preventive maintenance and be able to make preliminary diagnosis, i.e. issues with pumps, motors, valves, etc
  • The ability to give and receive positive and constructive feedback in a respectful and professional manner
  • Strong verbal and written communication skills, as well as strong interpersonal communication skills
  • Have a current, valid US drivers license
  • Proficiency in Microsoft applications, including Word, Excel and Outlook
182

Operations Technician Resume Examples & Samples

  • Perform tasks assigned to operations as per a standard task list including field checks, equipment preparation, samples,etc
  • Able to climb stairs, handle material from drums, and move cylinders with a forklift
  • Process Technology degree
  • 3 or more years of experience as an Operations Technician
  • Experience working in a Chemical manufacturing environment
183

Operations Technician Resume Examples & Samples

  • Installs and provisions Metro Ethernet services in the network on various routers and switches
  • Works on ACD system taking calls from technicians in the field and central offices for new switch turn-ups and activations
  • Works on ACD system taking calls from customers on new turn-up activities
  • Takes ACD and direct calls from internal customer support centers around order status and issues
  • Solves new turn-up issues by conducting various diagnostic tests using conventional and specialized test equipment and referring to vendor/manufacturer provided documentation to identify the extent and source of obscure, hard-to-resolve problems that have defied routine troubleshooting techniques
  • Resolves complex network problems involving power, network hardware and/or software
  • Uses software and hardware tools to identify and diagnose network status and issues
  • This is a fast paced job where multitasking is required with an ability to prioritize tasks
  • Problem-solves and uses organizational skills to meet critical management and customer demands measured by key performance indicators
  • Strong communication (oral and written) skills
  • Ethernet LAN/WAN network knowledge
  • Proficient in various software applications i.e. Microsoft office
  • Strong customer service, multi-tasking, and problem solving skills
  • Ability to work in a stressful, fast paced, team-oriented environment
184

Operations Technician Resume Examples & Samples

  • Learn and participate in all modes of station operations
  • Available and qualified to work on-call rotations and shiftwork
  • Maintain and/or operate all pipeline facilities including: Valves, Piping, Pigging Activities, Right of Ways, Inspection of third party activities, Meter Stations and Regulator Stations
  • Collaborative, pro-active team player capable of working effectively between functional disciplines
  • Self-motivated with a willingness and ability to work unsupervised
  • Have basic to intermediate knowledge level of Microsoft Office Applications (Word, Excel, Outlook, etc..) and PC skills
  • Requires participation in Williams’ s Operations Development Plan (ODP)
  • Reside no more than 45 minutes from the facility. If you reside more than 45 minutes from the facility, you must be willing to relocate. (Please note Williams is not offering relocation assistance for this position)
185

Operations Technician Resume Examples & Samples

  • Controls system operations, solves problems and coordinates his/her efforts and contractor efforts through start up, shutdown, housekeeping, safety and general operations
  • Minimum 3 years related experience in natural gas operations & maintenance
  • Have experience in trouble shooting and problem solving capability
  • Associates Degree or discipline-specific license or certification
  • **Please Note: This job will be filled at a level commensurate with education and experience. In addition, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required to the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice***
186

Operations Technician Resume Examples & Samples

  • Wide Area Networking monitoring, maintenance, & troubleshooting
  • Basic knowledge of troubleshooting issues on a MPLS network
  • Troubleshooting TDM and Ethernet circuits
  • Basic knowledge of IP architecture
  • Basic knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems
  • Routing protocols to include BGP
  • Router operations & configurations of Cisco, Juniper, and/or Alcatel routers
  • Hardware configuration and installation
  • Working with local exchange carriers
  • Working in a 24x7 NOC
  • Trouble ticketing applications
  • A high level of proficiency with trouble ticketing applications
  • A high level of proficiency with network monitoring and trouble diagnoses tools
  • The ability to articulate in both written and verbal methods of communication
  • The ability to work with minimal supervision
  • Experience with basic commands in Cisco, Juniper, and/or UNIX commands
  • 3+ year of Network Operations Center experience
  • Associate degree in Engineering, Electronics, Networking or related technical or vocational education or equivalent experience. Formal education may be substituted for 5+ years of related work experience
  • Cisco and Alcatel certifications are a plus
187

Operations Technician Resume Examples & Samples

  • This Division level position is responsible for coordinating all District level gas measurement functions and commissioning of new facilities to achieve the highest level of safety, standardization in compliance with Company and industry practices, system reliability and personnel proficiency
  • Works with the District Managers to manage work load balance for the technicians across the Division. Supports Operations in trouble shooting equipment, budgeting for repairs, replacements and enhancements, standardization of tools and equipment, personnel training and development, and employee performance reviews
  • Division contact for custody transfer of gas, gas quality analysis, and gas measurement requirements. Technical support for odorization, gas chromatographs, regulators and OPP. Coordinates with Telecom to ensure measurement data communication is maintained. Forecasts and orders odorant
  • Interfaces with Customer Services, Customers, Measurement System Support, Planning, Engineering and Operations for the conceptual and technical design of new and existing facilities
  • Acts as Project Manager for Division measurement projects and is responsible for following Company standards, specifying and ordering material, budgeting and forecasting
  • Investigates and resolves gas measurement and quality issues identified by Operations, internal customers, interconnecting companies and governmental agencies. Participates in internal and regulatory audits of field measurement facilities. Primary interface with external customers to resolve volume issues, ensure new equipment is installed and performs in an acceptable manner and coordinate operational meetings
  • Participates in the review of measurement, computer system hardware requirements, systems development and program implementation for measurement systems, and disaster recovery procedures. Ensures reliability of and analyzes operating data from WMS, PHD, SCADA and other Williams’ systems to troubleshoot, identify areas for improvement and recommend solutions
  • Strong safety and leadership skills and be able to work with internal and external customers
  • A technical background in gas measurement
  • Strong computer, organization, process, analytical, and problem solving skills
  • Ability to perform data analysis and graphing using Microsoft Excel or PI
  • Demonstrated ability and experience in working well in a team environment plus strong verbal and written communication skills are required. Be able to develop strong teams and instill trust and cooperation
  • Ability to make informed and timely decisions and adjust to rapidly changing work environment
  • Must reside within 45 minutes of our Benton, PA facility. If not, must be willing to relocate. (Please note Williams is not offering relocation assistance for this position)
188

Operations Technician Resume Examples & Samples

  • Possess at least two years’ experience in mechanical and/or controls systems
  • Individual must be self-motivated with a willingness and ability to work unsupervised
  • Have basic to intermediate knowledge level of Microsoft Office Applications (Word, Excel, Outlook, etc.) and PC skills
189

Operations Technician Resume Examples & Samples

  • Perform all functions methodically and in accordance with SOPs
  • Sample Registration; this includes the handling samples at all temperatures, labeling, creating and the storing of biological materials while maintaining the integrity of the samples, in addition to the creation of double data entry manifests within ISISS
  • Properly handle and store radioactive, manufactured, and drug products
  • Retrieve and package outbound shipments and discards
  • Perform basic retrieval problem solving under direction
  • Generate location management and custom sample reports
  • Perform freezer maintenance weekly and monthly, as assigned
  • Utilize query resolutions portal to facilitate in the resolution of client inquiries
  • Work with other team members to help on assigned projects
  • Maintain training file and required documentation
  • Assist with upkeep of the facility
  • High School diploma (applicable for BST USA)
  • Realschulabschluss, Abitur/Fachhochschulreife, or successful completion of an apprenticeship in a medical and/or pharmaceutical profession (applicable for BST Europe)
  • Strong detail orientation
  • Organizational skills (i.e. methodical work habits)
  • Efficient with physical movement
  • Data entry skills – able to type 45 wpm
  • Ability to work efficiently with a team
190

Operations Technician Resume Examples & Samples

  • Strong focus on safety and compliance
  • Experience with Outlook, Word, and Excel programs
  • 3+ years of experience with anhydrous ammonia and industrial equipment operations, hazardous chemicals, and maintenance
  • A strong mechanical aptitude with the ability to learn and understand pumps, compressors, heaters, controls, refrigeration, and liquid transfer process
  • Experience operating heavy machinery
  • Associate's or Technical degree in refrigeration systems or maintenance OR 2+ years of equivalent work experience
  • 5+ years of previous supervisor experience
191

Operations Technician Resume Examples & Samples

  • Performs basic operations and maintenance tasks associated with the day-to-day operations
  • Work after hours, on-call rotation, nights, and weekend shifts
  • Operate and maintain meter stations, pipeline facilities, corrosion control, and right-of-way maintenance
  • Ensure compliance with the federal industry regulators such as the Department of Transportation (DOT), Occupational Health and Safety Association (OSHA) and others
  • Maintain the integrity of assigned area through preventative and collaborative maintenance programs
  • Utilize basic technical and/or operation skills to perform routine tasks
  • Completes structured training program designed to provide interdisciplinary experience and to build strengths in areas that match career aspirations and needs of the Company
  • Recognizes the economic (Commercial) aspects of the job
  • Minimum of one (1) year operations experience within natural gas industry
  • Possess a valid state driver’s license
  • Excellent communication skills (written and verbal) with the ability to interact with a variety of internal and external customers
  • Expect time commitments, activities, and issues to be outside the traditional district geographical boundaries
  • Demonstrate a basic knowledge of general computer applications (Word, Excel, Outlook, etc.), with the ability to learn company specific software programs
  • Be willing and able to work after hours, on-call rotations, nights, and weekend shifts. This may require working holidays
  • Demonstrate the ability to work in a team setting and as an individual with minimal supervision
  • Two (2) years of Operations experience within the natural gas industry
192

Operations Technician Resume Examples & Samples

  • Perform aseptic production activities in the production of pyrogen free tubes according to SOP
  • Perform aseptic production activities in the processing of K811 Raw Lysate according to SOP, including material movement, handling, and restocking
  • Aseptically collect blood from horseshoe crabs according to SOP; including washing, handling, racking, tagging crabs with US Fish & Wildlife tags, and completing necessary documentation
  • Complete all required documentation legibly, accurately, on time and compliant with cGMP requirements
  • Train and monitor seasonal workers on production activities for K811 and tube production
  • Assist in the cleaning and preparation of glassware; run ovens to depyrogenate glassware per SOP
  • Clean and disinfect production areas, equipment and materials per SOP. Perform Environmental Monitoring per SOP
  • Complete all assigned training in LSO, read Safety Chats, perform BBS audits, comply with 5S storage and organization of materials, perform 5S audits, and support lean manufacturing initiatives by submitting ideas for improvement (iGen’s)
193

Operations Technician Resume Examples & Samples

  • Associate's degree in Information Technology, Communications Networking, Electronics or related field, or the equivalent combination of training and experience
  • Minimum 2 years of experience in Data Switching/Routing Network Equipment Maintenance, or Support, or the equivalent combination of training and experience
  • Minimum of 1 years of experience required in Ethernet, Frame Relay/ATM, MPLS, and Routing Wireline Network Equipment Maintenance
194

Operations Technician Resume Examples & Samples

  • Typically No Relevant Experience Required
  • In IT Studies
  • Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks
  • Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making
  • Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision
  • Batch/File transfer monitoring - Ability to monitor batch execution and file transfers to meet commitments with clients
  • System monitoring - Ability to monitor and escalate system issues impacting services for customers utilizing monitoring technologies
  • Ability to multi task - Ability to monitor multiple applications and data transfer protocols to meet customer needs
195

Operations Technician Resume Examples & Samples

  • A minimum of 18 months’ experience working in an IT organisation is desirable, or able to demonstrate a keen interest in IT
  • A qualification in an IT related subject, is desirable
  • Ability to collaborate in a team environment, be flexible to working shifts and cover overtime
  • Ability to prioritise workloads and manage conflicting requests
  • Full on the job training will be provided*
  • You will be required to work 38.5 hours per week. This will usually be on a 24 hour, 7-day shift rota, between the hours of 7am and 7pm*
196

Operations Technician Resume Examples & Samples

  • 3rd Shift Role - Sunday - Tuesday 6:00pm to 6:00am
  • Typically Minimum 2 Years Relevant Exp
  • Distributed or mainframe operations background
  • Minimum 2 years of experience in distributed or mainframe processing
  • Associates Degree or higher in IT related field
  • Strong Customer Focus
  • Able to plan and organize
  • Critical and analytical thinking
  • Strong focus on fostering relationships
  • Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
  • Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations
  • Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments
197

Operations Technician Resume Examples & Samples

  • Ensure all exercise and sports equipment is well maintained, clean, and in good repair
  • Keep detailed reports on cleaning, maintenance, and repair of equipment
  • Create, implement, and execute a scheduled preventive maintenance plan/checklist for all fitness equipment
  • Research and purchase fitness and recreation equipment and repair parts
  • Maintain accurate records of all fitness equipment, serial numbers, and university-issued numbers
  • Hire, train, supervise, and evaluate student staff operations assistants
  • Clean activity areas, locker rooms, and rest rooms as needed
  • Work closely with Facilities Management and GCA cleaning staff to ensure a well maintained facility
  • Assist with planning and preparations for events hosted in the Health & Fitness Center and other Campus Recreation facilities and fields
  • Working knowledge of the use and basic maintenance of fitness equipment preferred
  • Microsoft Office working knowledge
  • Understanding and experience of basic facility upkeep and repair
  • Proven experience in exercise equipment repair preferred
  • First Aid/CPR certification preferred
198

Operations Technician Resume Examples & Samples

  • Manufacturing experience of at least 3 years
  • Experience in rotating shift work
  • Demonstrated excellence in teamwork and collaboration skills
  • Demonstrated excellence in technical problem solving and troubleshooting skills
  • Post-Secondary education in a Technical Field or related field of study
199

Operations Technician Resume Examples & Samples

  • Works on an ACD system taking calls from technicians in the field and central offices for new switch turn-ups and activations
  • Works on an ACD system taking calls from customers on new turn-up activities
  • Ethernet LAN/WAN Network knowledge
200

Operations Technician Resume Examples & Samples

  • Passing of background and drug screens
  • A desire to succeed and good work ethics are required
  • High-energy, flexible, self-starter, hands on, comfortable with little or no administrative support
  • Team player with a sense of urgency and a self-accountability mentality
  • Flexibility to cover other shifts and weekends, as needed
201

Operations Technician Resume Examples & Samples

  • Compiles data for the storage and retrieval of specimens and for report preparation
  • Assists in training of peers according to SOPs in the effective use of equipment, methods of storage and retrieval, serum separation, aliquoting, general laboratory procedures and systematic data entry
  • Contributes to development of standard operating procedures for repository and/or laboratory
  • Conducts investigations to determine specimen movement history and recommends resolution of inventory inaccuracies
  • Performs internal specimen consolidation and reorganization projects
  • Resolves complex discrepancies involving ID modifications/duplicate or redundant entries, and multi‐field corrections as directed by client or Supervisor instructions
  • Verifies material prior to shipment and confirms accuracy of data entry records for incoming material
  • May process biological samples according to client specifications, including but not limited to, blood-component separation and aliquoting
  • Supports printing services including the printing of materials, compiling of job packets, supply inventory maintenance, and perform minor preventive maintenance on thermal transfer label printers
  • Requires expert ability to work with methods to handle, process, and store specimens using a computerized storage and retrieval system
  • Requires knowledge of Universal Precautions, general laboratory and quality assurance/control
  • Requires High School Diploma; Prefer a Bachelor’s degree in a Science related field
  • Requires 1+ year repository work experience with data entry, shipping/receiving, sample management
202

Operations Technician Resume Examples & Samples

  • Maintain equipment and performing maintenance and repairs on dehydration equipment, amine units, measurement equipment, pipeline equipment and right-of-ways, and all administrative functions associated with these duties
  • Regulate flow, pressure and temperature of feedstock, products and chemicals
  • Minimum of 3 years operations experience within natural gas industry
  • Ability to demonstrate an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.), and have the willingness and ability to learn company specific software programs
  • 5 years of Operations experience within the natural gas industry
203

Operations Technician Resume Examples & Samples

  • Associate Degree in Telecommunications in a related field or equivalent work experience (Typically 5-7 years of relevant experience)
  • Understanding of Transport Hierarchy, Configurations, and Platforms
  • Experience in Test and Turn Up of, Transport, ROADM, DWDM,CWDM Products and Supported Services 
  • Perform advanced to complex activities to meet customer expectations and company driven performance objectives. 
  • Strong communication skills and ability to direct service deploment activities 
  • Remote Equipment Provisioning, and Troubleshooting experience
  • Ability to identify expected alarms associated with turn up activity, and resolve unexpected alarm conditions as they arise. 
  • Adept at understanding Circuit Designs, Network Topology, and Associated Protection Schemes
  • 3 + years experience in a Call Center, Surveillance Center, Provisioning Center, Network Operations Center, Engineering, Technical Support or as a Field Technician working with transport platforms and/or digital loop carrier (DLC) or similar pair gain platforms 
  • SONET and SDH equipment functionality 
  • DWDM equipment functionality 
  • Fiber optics 
  • Synchronization / Timing 
204

Operations Technician Resume Examples & Samples

  • Work in one of the following positions within manufacturing environment: Pod un-loader and Pod loader, packaging, labeling and/or depalletizer/palletizer. This may include operating equipment, troubleshooting and performing minor maintenance repairs
  • Engage in problem solving to assist in improving safety, quality, yields and productivity
  • Maintain accurate production records that are written and computer based
  • Review charts, screens, quality check sheets and specifications that are in both hard copy and electronic format
  • Assist with training efforts in functional area as needed
  • Maintain a high level of safety and quality awareness and a high degree of urgency
  • Be a working part of the team
  • Must adhere to all safety policies and procedures
  • The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned
205

Operations Technician Resume Examples & Samples

  • Complete prescribed programming and testing of FM1/FM12 to prepare modules for shipment
  • Actively participate in training to remain current on all portal applications
  • Utilize UAF to produce build card kit file name to move projects from Step 1 to Step 3
  • Perform card tests to determine card reader type per customer request
  • Build physical telemetry kits by cutting wire to length, attaching appropriate fittings, and configuring correct formulations
  • Measurement and verification of parts and assemblies
  • High/Trade school diploma or equivalent required; Associates degree preferred
  • Three to six years of relevant work experience typical
  • Basic mechanical and assembly skills, Basic electrical & IT knowledge
  • Familiarity with hand tools and measuring devices (e.g. calipers and micrometers)
  • Ability to operate simple mechanical equipment
  • Ability to read and work from mechanical drawings, wiring diagrams, and piping and instrumentation diagrams (P&IDs)
  • Excellent interpersonal and organizational skills needed
  • Ability to work independently in a fast-paced environment with multiple and changing priorities
  • Basic computer skills, including and working knowledge of MS Office
206

Operations Technician Resume Examples & Samples

  • Be member of an Operations crew and receive direction from a lead operator, covering a shift that is responsible for all north Piceance area processing and treating facilities including remote compressor stations
  • Perform operational tasks associated with natural gas treating and processing related equipment, including Glycol Dehydration, Cryogenic Processing, Turbines, Engines, Compressors, Amine Treating Systems, Water Treatment, and all Utility Support Systems
  • Be self-directed to further develop skills associated with job requirements and prepare for advancement
  • Be self-directed to participate in operator qualification training program
  • Properly maintain and complete operational records, reports, and other required documents
  • Minimum of 0-1 year experience within the oil and gas industry
  • Possess intermediate project management skills and be able to oversee construction and maintenance projects in a manner that is consistent with Williams safety and construction standards
  • Internal and external customer focused skills, while encouraging a stable and productive partnership with each
  • Willingness and ability to learn and demonstrate an appropriate level of skills associated with gas processing and treating facility or facilities
  • Ability to work 12-Hour Rotating shifts, which requires working nights, weekends, and holidays
  • Possess a valid state driver’s license and good driving record
  • Demonstrate self-motivation and be able to safely perform tasks and make decisions with appropriate supervision
  • Associates or Technical Degree or Certification
  • Previous experience working within gas-plant operations, gas compression, and/or liquid or gas gathering environment
207

Operations Technician Resume Examples & Samples

  • Permit to work systems
  • Isolation of systems and the required standards
  • Gas testing procedures
  • DCS experience
  • Operation and monitoring of plant/utility systems
208

Operations Technician Resume Examples & Samples

  • Shifts are either Days (8 – 4:30 PM), Swings (2:00 PM – 10:30 PM) or Overnights (10:00 PM – 6:30 AM)*
  • Computer literacy, multi-tasking, problem solving, strong verbal communications
  • Knowledge of specific databases and systems is a plus such as WAFA-C, Remedy NTM, TIRKS, NMA, INTAS and electronic switching systems
  • Prefer 12 months experience working with hi cap (T1- to OC 192 systems) dark fiber, IPG, ISDN, and DSO circuits
  • Prefer experience with Titan 5500, Dacs IV, Cisco and Fujitsu equipment
  • Experience with HDSL including SNR/PA knowledge
  • **If you are interested in this position please contactScotti Dodsonat sdodson@apexsystemsinc.com
209

Operations Technician Resume Examples & Samples

  • Will provide support and interaction for DCI/DCI2.0 customers utilizing Datacenter services. This includes coordinating efforts with Equinix, Microsoft Azure and other datacenter services
  • Initiate internal escalations on customer's behalf and provide follow up
  • Ability to learn in an on-the-job training environment
  • Associate’s degree in Computer Networking or related technical field plus 5 years experience or equivalent combination of education and experience
  • Cisco and Juniper certifications are a plus EEO Employer
210

Operations Technician Resume Examples & Samples

  • Associate degree or 2 + years of related work experience
  • An understanding of routing protocols and principals
  • Knowledge of firewall rules and NAT policies
  • Experience with Cisco command line interface. Other router CLI experiences a plus
211

Operations Technician Resume Examples & Samples

  • Ability to communicate effectively to peers and higher levels of management through verbal and written communication, Interface with subject matter experts; lead technicians; services, product, and project managers; as well as Tier 3 Technical Support
  • Proactively manages communication and escalations, including engagement with customers, vendors, off-net providers, and field operations (FOPS), Effectively manages customer expectations (status and clear description of activities)
  • Voice Services
  • 4+ of technical experience working with customers, networks, communication equipment and/or electronics equipment
  • Previous experience troubleshooting complex network problems involving Power, Network Hardware, Routers, CSU, or Carrier Services
  • Ability to understand and isolate Physical Layer Problems
  • Experience with basic commands in Cisco, Juniper, Shasta Routers and or UNIX commands
  • Advanced knowledge of Call Setup and Messaging (MGCP, SIP, H.323)
  • Able to work with off net carrier (LEC, CLEC, ILEC) and/or vendor to resolve trouble issue
  • Advanced knowledge of VoIP Architecture, and IP Routing
  • Experience working on Complex Translations Troubles, and/or Maintenance Assignments related to Network Switching Equipment to resolve Trouble Tickets
  • Knowledge of TCP/IP, Routing Protocols, and IP addressing
212

Operations Technician Resume Examples & Samples

  • Provide ongoing monitoring of critical payroll business processes
  • Validate, Remediate, Escalate failure conditions, or process failures to Support Contacts for immediate action
  • Retrieve and record all business process confirmations
  • Validate exceptions reports and notify appropriate Support team member if applicable
  • Validate all expected data exports that have been created and delivered to intended destination
  • Inform Support of any missing data exports so that they may be remediated and delivered to customer
  • Interface with Support personnel on an as needed basis
  • Run and distribute daily/nightly reports as needed
  • A+ Certification Exam
213

Operations Technician Resume Examples & Samples

  • Must be able to read and understand instructions and technical specifications
  • Must be able to add, subtract, multiply and divide in all units of measure
  • Capable of lifting up to 40lbs
  • Frequent standing, walking, bending, reaching, hand and finger manipulation, occasional stooping, crouching, and climbing
214

Operations Technician Resume Examples & Samples

  • Requirement for on call support activities for team support
  • 8 Years of technical experience working with networks and communications equipment in a call center/network operations center environment
  • Detailed understanding of DS0 – OCn level services – analog and digital services
  • SONET, DWDM, Ethernet multiplexing and troubleshooting techniques
  • Ciena Transport experience – specifically Ciena 6500 knowledge
  • Nortel, Cisco 15454, Ciena Corestream, ULH, ONI, Tellabs, Alcatel, Tadiran, Fujitsu, Infinera, Alcatel Lucent, Digital Lightwave and T-Berd testing equipment
  • Remote provisioning and troubleshooting experience
  • Comprehensive communications skills working with multiple customers, organizations and different layers of management
  • Knowledge of TL1
  • Ability to use PM data for effective trouble shooting and fault isolation
  • MS Office application suite
  • Effective workload management
  • Self motivated, self starter
  • Ability to work with limited Direct Supervision
  • Technical Call Center operations experience
215

Operations Technician Resume Examples & Samples

  • Support site objective through the performance of a variety of roles to develop broad understanding of processes, procedures, and initiatives (e.g. Fill-in Supervisor, Dispatcher, Equipment Operator, Repair Employee)
  • Assist in completion of production plans with direction from the area Supervisor; coordinate and plan/implement equipment movement
  • Participate in a variety of audits (e.g. dump, roads, porta johns, van, safety, environmental, etc.)
  • Provide feedback to department supervision and training on proper procedures to equipment operators (e.g. equipment operation, safety procedures)
  • Responsible for movement/transport of reassigned employees to new equipment during the shift, and relocating equipment during shift
  • May be responsible for the delivery of essential items throughout the shift to employees at their equipment (e.g. paper towel, water, window cleaner, etc.)
  • Responsible for occasional operation of mobile equipment (e.g. drills, shovels, dozers, haul trucks, small mobile equipment, etc.)
  • Investigate all Health and Safety (H&S) events/tire issues within operational area, coordinate findings with the Health and Safety department, provide summary reports, enter Health and Safety incidents in H&S Management system, and maintain electronic filing system of prior safety incidents
  • Initiate post-accident testing in coordination with Field Supervisor
  • Transport employees to medical facility for injuries and illnesses and other situations requiring visits to the medical facilities (e.g. hearing, eye exam)
  • Perform as Relief or Fill-in Supervisor/Dispatcher when needed
  • Three (3) years of related operational experience, including supervisory or lead experience
  • Additional certifications or licensure appropriate to the job may be required
  • Knowledge of operational area, policies, processes and procedures
  • Knowledge of supervisory methods and techniques
  • Skilled in resolving day-to-day questions/problems regarding equipment, materials, methods and procedures needed to complete projects
  • Skilled in effective, both verbally and written
  • Highly skilled in the operation of heavy mobile equipment (drills, shovels, haul trucks, dozer)
  • Ability to develop and maintain awareness of occupational hazards and safety precautions
  • Occasionally may be required to lift moderately heavy objects (up to 50 pounds) during the course of the workday
  • Personal protective equipment is required when performing work in a mine, outdoor, or manufacturing plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required
  • Freeport-McMoRan promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws
216

Operations Technician Resume Examples & Samples

  • Associate degree in Engineering, Electronics, Networking or related technical or vocational education or 3+ years of equivalent work experience
  • Cisco, Alcatel, or Juniper certifications are desired but not mandatory
  • Conducting complex network monitoring of internal network circuits and network performance
  • Strong understanding of the OSI Networking model, especially physical, data link, and network layers
  • High level physical layer troubleshooting on circuits
  • Knowledge of troubleshooting circuit degradation issues, including utilization, bandwidth and latency problems
  • A high level knowledge of IP networking and routing protocols: BGP, MPLS, IS-IS, OSPF
  • Experience with multiple router platforms including operating from command line interface
  • Communicate with customers and other company teams in a repair situation
  • The desire to work in a complex and fast-paced 24x7 network surveillance center
  • Demonstrated proficiency with network monitoring tools
  • Create trouble ticket which summarizes reported trouble
  • The ability to understand and communicate using technical concepts, practices and terminology
  • Initiate internal escalations and provide follow up
  • Effectively manages expectations (status and clear description of activities)
  • Ability to work any shift in a 7x24x365 environment
217

Operations Technician Resume Examples & Samples

  • Responsible for the daily operations of the production facilities
  • Prepare Work Control Certificate’s and ICC’s for vendor mobilisations and ensure that any spares required are on-board
  • Prepare plant for maintenance, including oil and gas freeing for containment breaks, and take all necessary steps to safely return the equipment to service
  • Ensure that work scope carried out by vendors is complete and that Maximo maintenance system is updated
  • Monitor the plant and ensure any defects noted are raised with the Offshore Team Leader (OTL)
  • Carry out ad hoc operational tasks, including preparation of paperwork and work packs
  • Act as a Performing Authority and Isolating Authority as required
  • Implement operations and maintenance procedures, policies and safe working practices for your areas of responsibility
  • Ensure jobs are raised in Maximo to address all known defects. Order all required materials and where appropriate feed the job into the plan
  • A minimum of a trade Apprenticeship and/or NVQ Level 3 and demonstrable operational experience
  • Operating /Production experience, either onshore or offshore, in the role of Control Room Technician or Production Technician is highly preferable
  • Demonstrated knowledge and skills required to manage major incidents and emergencies
  • Having an Electrical/Instrument/Mechanical trade background and Operations experience will be preferable
  • Candidates need to be personable and have good communications skills
218

Operations Technician Resume Examples & Samples

  • Must be able to work in a 24 X 7 environment. Accept overtime, rotating schedules, weekends, holidays and call-outs as condition of employment based on the needs of the business
  • Knowledge of Tier II maintenance and/or surveillance of HSI network
  • Knowledge of access DSLAMs, pairgains and BBDLC’s
  • Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations
  • Possess good basic organizations skills
  • Associate degree, technical certification or relevant experience without a degree and 2 or more years related work experience in voice and/or data repair
219

Operations Technician Resume Examples & Samples

  • Learn and participate in all modes of compressor station operations
  • Have a High school diploma required
  • Be able to walk, bend, crawl, climb ladders, scaffolds, work in extreme heat, extreme cold, high noise, and enclosed spaces, while climbing ladders, and lifting items that weigh more than 45lbs
220

Operations Technician Resume Examples & Samples

  • Recent experience in an automated broadcast master control center with a working understanding of signal flow
  • Proven track record of identifying and pro-actively solving program and technical issues, and noting discrepancies when appropriate
  • Strong attention to detail and commitment to quality
  • Minimum two years working in a similar position
221

Operations Technician Resume Examples & Samples

  • Learns to code, process, track and monitor work orders, job tickets and invoices, working closely with supervisors to ensure information is processed correctly and invoices are charged to proper G&A/LOE (General & Administrative/Lease Operating Expenses) and AFE (Authority for Expenditures) accounts; enters data into appropriate software
  • Learns to process and submit expense reports for management
  • Provides technical assistance to field employees as needed
  • May order and coordinate new and existing lease signage
  • May manage fleet vehicle information specific to department worked in; may order vehicles and equipment as necessary and track related required documentation (e.g., registration, mileage reports, fuel cards, insurance cards)
  • Performs other duties as assigned by Supervisor
  • Minimum 1 year administrative experience required for entry level, 5 years’ experience as a Field Operations Technician or equivalent oil and gas experience at another company required for Senior level
  • Intermediate computer skills with MS Word, Excel and PowerPoint
222

Operations Technician Resume Examples & Samples

  • Previous power plant experience is preferred
  • Experience in combined cycle operations experience preferred
  • Experience with industrial troubleshooting and maintenance preferred
  • Experience in industrial electrical/mechanical/I&C or certified training preferred
  • Possession of a 1-A or Chief-A Minnesota boiler license is preferred
  • Strong mechanical and electric aptitude and a demonstrated ability to troubleshoot and repair electrical and mechanical equipment are required
  • Must be able to work with minimal supervision and acquire basic computer skills. Experience in (Maximo®) work order management system is preferred
  • Must be able to learn how to independently operate a combined cycle plant and communicate effectively with plant stakeholders
  • Ability to perform physically demanding activities (i.e. climbing stairs & ladders, lifting heavy equipment) while working safely in all types of weather
223

Operations Technician Resume Examples & Samples

  • ​Deliver superior customer service to our customers
  • Follows all Standard Operating Procedures to ensure effective results on all workflows
  • Monitors RF service levels and takes appropriate action to maintain those contracted levels
  • Works with customers in the configuration and troubleshooting of satellite equipment
  • Opens/closes trouble tickets as required
  • Document/maintain accurate information in the databases used in Operations
  • Establishes good working relationship with internal/external departments to ensure timely completion of various tasks
  • Uses test measurement and diagnostic equipment to analyze, interpret, troubleshoot, document and restore services
  • Perform preventative maintenance procedures as assigned
  • Configures, troubleshoot and maintains various satellite equipment: Antennas, LNAs, LNBs, Transmitters, Converters, TDMA platforms, and modems with all associated protection switches
  • Activates, maintains and troubleshoots antenna-deicing procedures under inclement weather conditions
  • Initiates emergency restoration procedures following commercial power failures
  • Monitors and troubleshoots teleports terrestrial systems for proper operation
  • Monitors and troubleshoots RF, IF, and L-band satellite networks for proper contracted levels
  • Monitors and controls M&C and security systems as needed
  • Advanced knowledge of iDirect platforms to monitor, troubleshoot, and activate/deactivate services
  • Provide remote troubleshooting of earth station to mobile/stabilized VSAT systems
  • Interact with satellite provider as needed to resolve anomalies reported by spacecraft operator or customers
  • ​Associates Degree or technical school graduate or equivalent experience. 1-2 years experience within the industry required (preferably in Operations, NOC, and/or Program Prep) plus a minimum of 3 years experience in the Satcom industry
  • Minimum of 3 years experience working with iDirect NMS
  • Must have strong troubleshooting skills and the ability to analyze relationships between problem components
  • Possess the capacity to identify and prioritize issues
  • Good verbal and written communication skills necessary
  • Proactive and resourceful individual and detail-oriented
  • Completion of iDirect Basic and Advanced IOM courses desired
  • Must obtain and maintain a TS SCI clearance
224

Operations Technician Resume Examples & Samples

  • Participate in safety meetings and develop knowledge in all Safety Polices and industry safety standards
  • Identify and report safety hazards, actively strive to provide a Safe work environment for company employees, customers, contractors and the public, and set an example for less experienced coworker
  • Adhere to all company Fleet Policy guidelines
  • Perform routine ROW maintenance, pipeline marker maintenance and completion of DOT/Company documentation
  • Plan and perform maintenance activities for gas pipelines, dehydration equipment, overpressure protection devices, separation, compression and other related appurtenances
  • Assist in trouble shooting and repair work of gas pipelines, dehydration equipment, overpressure protection devices, separation, compression and other related appurtenances
  • Report daily operations data on spreadsheets and databases to track and analyze compressor runtime, pipeline efficiencies, pigging schedules, DOT compliance issues and O&M costs
  • Assist in overseeing contractor work performance and their adherence to company safety policies
  • Monitor Locates in accordance with the State Pipeline Locate System and perform locate assignments assuring proper use of line locating equipment
  • Assist in the use of Pipeline Leak Survey equipment and ensure the proper documentation
  • Assist in the use of the Williams Midstream GIS Systems and ensure good communication with GPS Updates
  • Assist in the internal and external pipeline corrosion programs and the proper documentation
  • Assist in mentoring and training less experienced coworkers in pipeline operations
  • Develop knowledge of the GIS Systems and assist in communication with GPS Updates
  • Develop knowledge of the measurement and compression disciplines and assist as needed
  • To be available for callouts and nonstandard work schedules
  • Work as a liaison between ACMP internal and external customers for project development
  • Any associate who drives a company or personal vehicle for Company business must possess a valid driver licenses and follow all guidelines that are outlined in the Company’s Fleet Policy
225

Operations Technician Resume Examples & Samples

  • Electrical Troubleshooting experience preferred
  • Strong mechanical and electrical aptitude
  • Demonstrated ability to troubleshoot and repair electrical and mechanical equipment is required
  • Previous Operations Experience a plus
  • Instrumentation experience is a plus
226

Operations Technician Resume Examples & Samples

  • Perform all processes in accordance to established procedures and cGMP standards
  • Maintain the facility and workspaces clean, neat and tidy
  • Ensure that equipment and instruments in the work area is maintained and operating normally
  • Complete regular reports (as required by Management or client) pertaining to relevant work area(s)
  • Maintain proper documentation for all processes conducted/performed
  • Assist management in any other matters as required
227

Operations Technician Resume Examples & Samples

  • Associates Degree (or higher), or 2+ years professional work experience
  • 1+ years of cloud or data center technical support experience
  • Availability outside of standard working hours to be on-call to respond to system alerts, trouble-shooting and problem resolution
  • Excellent communications with others, especially regarding technical matters
  • Experience with Linux and Microsoft Windows operating system administration
  • Knowledge of common networking and protocols such as TCP/IP and networking stacks
  • Experience with fault isolation and troubleshooting networks including LAN and WAN
  • Ability to write SQL database queries
  • Experience with Amazon Web Services such as EC2, RDS, ELB, ASG, Route53, DynamoDB, etc
  • Experience with data communication issues, including security, resource management, capacity planning, monitoring, and performance
  • Ability to write scripts in languages such as Python
228

Operations Technician Resume Examples & Samples

  • Use troubleshooting skills to resolve process related deviations and problems
  • Perform crisis response activities
  • Use process knowledge and skill to make improvements in plant performance and Operating Discipline
  • Use measurements and tools in the plant to run at optimum conditions
  • Willing to learn and keep current with technology and trends
  • Able to communicate with a very diverse population which is spread across the site
  • Able to work with independently with minimal supervision with in an empowered team environment
  • Process Technology degree or a science degree
229

Operations Technician Resume Examples & Samples

  • Have working knowledge of regulatory (DOT, OSHA, etc.) requirements and industry standards (e,g, API, Common Ground Alliance) and recommended practices
  • Experience managing damage prevention program; integrates new requirements into the maintenance and protection of pipelines
  • Have previous experience in the mechanical and/or maintenance industry
230

Operations Technician Resume Examples & Samples

  • Lead/coordinate repair activity with participation from Vendors, Off Net Carriers (LEC, CLEC, ILEC), Field Operations, and Internal Support Organizations - 45%
  • Communicate with customers and others in a Repair Situation to communicate direction/status of repair-20%
  • Answer inbound calls from off net carriers (LEC, CLEC, ILEC) - 10%
  • Manage Internal/External Escalations, as required - 10%
  • Place proactive outgoing status calls to customers - 15%
  • Performs Remote Testing and Repair Activities, within CenturyLink Network Elements
  • Provide Tier 2 Technical Analysis, Isolation, Sectionalization, and resolution of customer reported troubles
  • Ability to learn in an 'on-the-job' training environment
  • 2-3 Years related experience in specific area or equivalent
231

Operations Technician Resume Examples & Samples

  • Responsible for compliance with all Vantage system requirements
  • Able to read machining blueprints and understand the tolerances, concepts and manufacture repairs that complies with tolerances
  • Capable of working effectively on most products (end-suction, split case, vertical, boiler feed, other rotating equipment & field service) in a specific area (mechanical, machining, welding, etc.)
  • Capable of thorough inspection of some of the above noted products with documentation in Vantage system in time standard set forth for inspection
  • Properly use, read and maintain precision measuring instruments such as micrometers and veneers
  • Follow ISO 9002, ITT Environmental, Safety and Health guidelines
  • Works with some supervision
  • Cross-trains others
232

Operations Technician Resume Examples & Samples

  • Operate, inspect, and maintain natural gas gathering and process systems and equipment
  • Minimum of two (2) years operations experience within the oil and/or natural gas industry is preferred but not required
  • Experience working on Caterpillar engines and Ariel compressors
233

Operations Technician Resume Examples & Samples

  • Configuration, operation and maintenance of IP (data/voice) and telecom communications equipment
  • Conducting complex network monitoring and maintenance activities
  • CCNA certification and 4+ years experience working on complex assignments in IP communications (data/voice) and telecom equipment installation, operation, and maintenance activities
  • CCNP certification or working towards CCNP certifications a plus
  • Advance knowledge of Solarwinds
  • Experience mentoring/training/coaching less experienced employees
234

Operations Technician Resume Examples & Samples

  • Maintain, troubleshoot, and operate the following: Gas-Fired Turbines, Reciprocating Engines, Centrifugal Compressors, and Reciprocating Compressors
  • Gauge readings such as: Temperatures, Pressures, Concentrations, and flows
  • Accurately record, review, and compile operations records, maintenance records, test results, service reports, and other documentation as needed
  • Maintain, troubleshoot, and operate the following: Amine Systems, Glycol Dehydration, Steam Generators, and Waste Heat Recovery Units
  • Troubleshoot and communicate equipment failures, and equipment health analysis to the operations teams
  • Embrace safety and environmental compliance as a number one priority
  • Monitor equipment, observe temperatures, levels, flow gauges, and perform regular unit checks to ensure that all equipment is operating correctly
  • Minimum of four (1) years’ experience as an operator within a gathering facility, and/or within the oil and gas industry
  • Possess excellent interpersonal skills with the ability to work as an individual contributor, or in a team environment
  • Ability to work twelve (12) hour rotating shift schedule, which will include nights, weekends, and holidays
  • Ability to demonstrate an intermediate knowledge level of Microsoft Office Applications (Word, Excel, Outlook, and PowerPoint), as well as, have the ability to learn other company computer applications as needed
  • Associates Degree, Vocational, or Technical certification is preferred
  • Minimum of (2) or more years’ of experience as an operator within the oil and gas industry
235

Operations Technician Resume Examples & Samples

  • Work independently under minimal supervision
  • Valid driver’s license with an acceptable driving record
  • Ability to read prints, drawings, and technical manuals
  • Ability to perform basic mathematical calculations and possess basic computer skills
  • Ability to interface with landowners, regulatory agencies, and other
  • Makes decisions related to own work, but receives guidance from supervisor to determine the appropriate alternatives
  • Must be willing to work overtime and handle call-outs as needed
  • Must live or relocate within defined geographic areas
  • Technical certification or equivalent training in a mechanical environment or energy related field
236

Operations Technician Resume Examples & Samples

  • Use of software and hardware tools to identify and diagnose network status and performance in the field
  • Provide functional guidance, supervision, technical support, training, and quality assurance/control to technicians
  • Essential functions will also include the following
  • Possess proficiency in troubleshooting of SONET, DWDM and router platforms
  • Possess in-depth understanding of network testing and ability to use network test equipment and document all efforts in a timely and professional manner
  • Experience with wavelength division multiplexing
  • Experience Cisco MSTP, MSSP and MSPP equipment
  • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience
  • Seven or more years’ applicable work experience
  • Possess experience in company and program standards for installations
  • Possess experience in testing of Ethernet and SONET circuits
  • Possesses experience in turning up circuits across SONET, DWDM and router platforms
  • Possesses experience in installing and troubleshooting of DC power systems
  • Possesses experience in installing and troubleshooting timing systems
  • Some local travel required
  • Security Requirements
  • US Citizenship required
  • Active TS/SCI with Poly
  • Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation)
237

Operations Technician Resume Examples & Samples

  • Proficient in pharmaceutical manufacturing
  • Proficient in material weigh-off and mixing operations
  • Good working knowledge of policies and procedures necessary in handling/working with equipment and materials used to manufacture drugs
  • Must be able to work flexible schedules and be able to adjust to very busy work atmosphere
238

Operations Technician Resume Examples & Samples

  • Ensure all activities are performed safely, within relevant regulatory and company requirements, and in accordance with HSEC standards
  • Support production operations activities set by Operations Supervisor
  • Maintain safety standards at all times and follow emergency procedures
  • Collaborate with other technicians to optimize day-to-day operational activities
  • Operate, monitor, and maintain process equipment and associated systems
  • Support the shutdown and isolation of process equipment for maintenance activities
  • Understand and adhere to safe operating procedures and work instructions
  • Be familiar with permit-to-work and lock-out/tag-out procedures
  • Operate and monitor the performance of all plant and equipment in a safe and efficient manner
  • Gather operating data and assist with preparing reports as required
  • Generate detailed records and assist with the transfer of information between work crews
  • Sample and test process and utility fluids
  • Monitor well performance and production rates
  • Safely handle and use process chemicals and consumables
  • Monitor and maintain process parameters as per operating requirements
  • High School Graduate, Technician's Diploma or General Equivalency Diploma (GED) required
  • A minimum of 2 years’ experience in the hydrocarbons industry and/or a relevant trade qualification or certificate is preferred
  • A working knowledge of pumps, compressors, cranes, dehydration systems, separation systems, control systems, chemical systems, and firefighting systems preferred
  • Ability to work in small/confined spaces, as well as work on high platforms, walk on high elevation grating and walk up and down steps required
  • Experience in working with engineers and / or multi-disciplinary teams preferred
  • Working knowledge of Computerized Maintenance Management Systems preferred
  • Strong team working skills required
  • Strong health, safety, environmental and regulatory compliance record preferred
239

Operations Technician Resume Examples & Samples

  • Participate in safety meetings and ensure compliance with safety manual and other industry safety standards
  • Assist in developing and implementing procedures and best practices as related to the plant operations
  • Participant in planning maintenance and troubleshooting activities for the gas facility
  • Conducts routine plant walk through and surveillance of plant equipment using facility safety procedures
  • Maintains adequate supplies of chemical, filters and other items used on frequent basis
  • Monitors all critical operating plant levels, temperatures, pressures, utilizing the PLC System
  • Performs minor maintenance and preventative maintenance activities
  • Maintain the control room housekeeping and cleaning
  • Perform assessments of company facility to ensure compliance with company procedures
  • Monitor compliance with DOT, Louisiana One-Call and other regulatory agencies where applicable. Ensure contractor and company personnel are in compliance with Williams Company - Safety Policies
  • Maintain strict surveillance and enforcement of security, safety and environmental rules and procedures at company facilities
  • Audit vendors to meet company specifications; routinely monitor services provided by third party vendors to maintain Williams Company standards
  • Promote a positive teamwork environment
  • All duties are to be performed in accordance with Williams Company Environmental, Health and Safety Guidelines
  • Responsible for lockout and tag out as required
  • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Able to work and communicate effectively with all levels of co-workers, clients, and other external contacts
  • Demonstrate basic computer knowledge through effective use of a personal computer including Microsoft Office applications
  • Able to learn company specific applications
  • Must be a leader who is bright and technically sound
  • Must be a visionary and “hands-on”, capable of interacting effectively at every level within the business
  • Must be a team player as well as a goal-oriented individual who functions with the highest level of integrity and professionalism
  • Respectful of others, have excellent work ethic and personal accountability, self-motivated and be able to safely perform tasks and make decisions with minimum supervision
  • Have 0 - 3 years’ industry experience
  • Be available to work after hours, on-call rotations, nights, and weekend shifts
  • Strong computer skills (MS Word, Excel and Outlook)
  • Must have a proven track record in facilities and pipeline operations
240

Operations Technician Resume Examples & Samples

  • Direct and TD any assigned newscasts and productions
  • Create graphics daily using Photoshop and Deko
  • Train production crew in cameras, audio, graphics, etc
  • Support the production of newscasts and other live or taped programming for television and multi-platform use
  • Support operation of the station by assisting Engineering, News, and other departments
  • Supervise production crew on a daily basis
  • Maintain production studio and control room
  • Perform other tasks related to the position as assigned, which may include website contribution
241

Operations Technician Resume Examples & Samples

  • Responsible for identifying and resolving customer reported troubles
  • Assist with answering customer calls
  • Updates status to SSA through the proper notification channels
  • Perform network site implementations, acceptances and upgrades as requested by SSA
  • Isolate network problems on the customer's
  • Detailed understanding of point to point, private line, and Ethernet circuits
  • Assumes accountability as a resource for decisions required across multiple functional segments and works to reduce adverse impacts to service, cost, due dates and inefficiencies
  • Provides near term focus of resolution of immediate issues and provides long term or strategic solutions
  • Must be able to articulate complex to audiences of varying perception levels
  • Communicate with customers and others during real time repair situation
  • A strong technical skill level working on complex assignments within the network systems (implementation, acceptance and change management)
  • The ability to resolve complex network problems involving power, network hardware/software, lines, routers, firewalls, modems and terminals
  • The ability to use software/hardware tools to identify and diagnose network status and problems
  • The desire to work in a 24x7 call center
  • Demonstrated proficiency with trouble ticketing applications
  • The ability to work off-hours, be on-call and work holidays as necessary
  • Expertise mentoring, training, and coaching other team members
242

Operations Technician Resume Examples & Samples

  • PowerShell/ VB / Batch Files
  • System Monitoring software like: SolarWinds / Nagios / Perfmon / Kibana / DataDog / SumoLogic
  • Working knowledge of SharePoint, CRM, AWS and FlowDoc
  • Experience with SAN environments
  • Knowledge of Renaissance products or systems is desirable
243

Operations Technician Resume Examples & Samples

  • Monitors infrastructure components (e.g., networks, servers, storage, databases) to ensure availability; triages and escalates issues to Team Leader as appropriate
  • Monitors and executes batch schedules to ensure compliance with customer SLAs; triages and escalates issues to Team Leader as appropriate
  • Opens, monitors, updates, and escalates incident tickets; documents all pertinent information in the ticket; ensures root cause of issues are captured wherever possible
  • AD/BS/BA (Engineering or Computer Science a plus) with 2+ years Network or Data Center Operations experience
  • Knowledge in IT System Management processes & tools; ITIL Certification a plus
  • Knowledge of Network & Data Center Operations tools including, but not limited to, Scheduling, Monitoring, Scripting, Ticketing
  • Working knowledge of ITIL process and supporting procedures a plus
  • Experience with BMC Control^M scheduler
  • Ability to solve problems quickly in order to get systems back online for customers; ability to perform root cause analysis and develop solutions to prevent problems from recurring
244

Operations Technician Resume Examples & Samples

  • Locate and remove freezes in equipment
  • Insure facilities are operating in a reliable, safe, and efficient manner within Williams’ System Integrity Plan (SIP) guidelines
  • Regularly performs a wide spectrum of non-routine, high-complexity assignments requiring technical evaluation, innovation, and judgment
  • Submit Development Plan to map development opportunities that match career aspirations and the needs of the company
  • Have the ability to work under limited supervision as needed
  • Maintains confidentialities, while demonstrating professional conduct and good business ethics
  • Supervise the work efforts of maintenance crews of William’s employees and outside contractor
  • Minimum of 3+ year related experience
  • Understand the gas gathering processing systems and the critical control parameters
  • Have strong communication skills, both verbal and written
  • Must be proficient in Microsoft Office applications and possess adequate PC skills
  • Support instrumentation and control activities associated with turbines, compressors, and amine measurement systems to ensure balances are within the established limits
  • Possess an Associates’ degree in Mechanics, Instrumentation, Control Technology, or Electronics
  • Previously obtained experience with gas gathering or similar role is preferred, but not required
245

Operations Technician Resume Examples & Samples

  • Perform operations and maintenance tasks related to the operation of an offshore gas and oil gathering system
  • Support mechanical, instrumentation and control activities associated with offshore assets
  • Insure that all facilities are operating in a reliable, safe, and efficient manner within William's policy's and guidelines
  • Support O&M and capital projects as needed
  • Ensure proper records are created and kept in accordance with the company's WIMS/SIP/WILSOP manuals, DOT and SEMS regulations and support of the preventative maintenance program
  • Participate in data gathering, reporting functions, platform start-ups and shutdowns and maintenance tasks for all of the assets in the operating area
  • Supervise the work efforts of maintenance crews of outside contractors as needed
  • The position is subject to require the individual to work offshore and offshore depending on the work location and be on an on-call rotation as needed
  • The selected candidate must be able to successfully complete applicable DOT Operator Qualifications tasks to support the regulated assets in the operating area
  • Have 4+ years related experience
  • Be willing to work offshore after hours, on-call rotations, rotational shifts
246

Operations Technician Resume Examples & Samples

  • Hands on technical support of routers, switches, servers, and firewalls in a Data Center and office environment
  • Associates degree in a related field or equivalent work experience in the communications, networking and/or cyber security fields
  • Candidate must be a US Citizen with the ability to obtain a Department of Defense Top Secret SCI clearance
  • Basic enterprise Linux skills, VMWare, SQL, and Basic Windows Server
247

Operations Technician Resume Examples & Samples

  • Maybe required to perform temporary duty assignments
  • Knowledge of ARMS directives/instructions, policies, and procedures
  • Knowledge of aircrew training requirements, aviation service eligibility, and aircrew rating and incentive pay requirements
  • Analytical skill in order to interpret data or directives covering assigned area and to review records, identify errors, and determine and resolve problems
248

Operations Technician Resume Examples & Samples

  • Demonstrate proficiency in teamwork, communication, and mentoring skills
  • Maintain and troubleshoot all related subsystems which include: starting, stopping, shutdowns, and safety systems related to natural gas pipeline compression and operations
  • Possess a High School Diploma or equivalent
  • Have knowledge of mechanical equipment and willingness to learn and develop the Operation Technician training program
  • Be able to work both in a team setting and as an individual with minimal supervision
  • Demonstrate professional conduct and business ethics
  • Have basic knowledge of or willing to learn Microsoft Office applications
249

Operations Technician Resume Examples & Samples

  • Install and maintain measurement, Electric Flow Measurement (EFM), and control equipmen
  • Possess an Associates’ degree in Instrumentation, Controls Technology, Electrical, Mechanical, or Plant Operations
  • Discipline-specific license or certification in relevant specialty
250

Operations Technician Resume Examples & Samples

  • Proactively monitor and respond to and resolve network alarms. Perform circuit and equipment/network restoration, recognize potential jeopardy conditions and notify management and Program Office with risk potential and impact assessments
  • Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks
  • Work very closely with Federal government NOC customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols
  • Analyze network troubles, assess performance data and develop design optimization plans accordingly
  • Interface with fiber vendors, telecom providers and other entities on complex technical matters
  • Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions
  • Review and interpret EDPs and as-built engineering documentation
  • Coordinate and track RMA requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms
  • Minimum of 5+ years’ experience with SONET based, long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS
  • Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Seven or more years’ applicable work experience
  • Technical knowledge and experience on contemporary technologies (e.g. MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc)
  • Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, provisioning databases and circuit activations
  • Previous experience with routers, IP protocols, configurations, interfaces is strongly preferred
  • Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms
  • Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management
  • Ability to relate technical issues to management and Gov't personnel
  • Prior experience with Transport platforms (i.e. Nortel, Cisco, Ciena, Lucent and Tellabs) and Data platforms (Cisco, Juniper, Adtran)
  • Must be able to effectively manage multiple issues simultaneously through effective work prioritization
  • Demonstrated ability to make sound decisions and logical thinking when under pressure
  • Demonstrated ability to train, coach and develop technical skill set of shift technicians
  • Previous experience with Gov't networks and customers
  • Ability to interface in a professional manner with management and customer is essential
  • Strong working knowledge and experience on Metro Ethernet and IP communications (IPv4, IPv6, routing protocols)
  • Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent