Operations Administrator Resume Samples

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JC
J Cummings
Juvenal
Cummings
89089 Lynch Parkway
Phoenix
AZ
89089 Lynch Parkway
Phoenix
AZ
Experience Experience
01/2016 – present
Dallas, TX
Business Operations Administrator
Business Operations Administrator
01/2016 – present
Dallas, TX
Business Operations Administrator
01/2016 – present
  • Strong attention to detail, all work accurate and performed to a high standard
  • Assist with Corporate balance enquiry’s providing detailed information for the Cardholders
  • To assist selling agents and head office locations in setting up of user access and maintaining relevant security of their accounts
  • Manage overflow of account changes for policyholders
  • Perform e-Banking processes, ensuring all internet banking requests from customers are authorised and any errors are corrected
  • Action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
  • Perform E-Banking, ensuring all internet banking requests from customers are authorised and any errors are corrected
11/2009 – 08/2015
Phoenix, AZ
Banking Operations Administrator
Banking Operations Administrator
11/2009 – 08/2015
Phoenix, AZ
Banking Operations Administrator
11/2009 – 08/2015
  • Provide assistance during peak periods, planned and non planned absences and vacations
  • Deliver quality client service through timely and accurate processing of financial and non financial work
  • Attend department staff meetings to promote participation and team work in helping the team to achieve its goals
  • Provide clients with prompt responses to service issues or queries in a professional manner, that consistently exceeds clients expectations
  • Audit requests/Year end – Certificate of Interest letters
  • Taking an active part in on the job staff training
  • Receive and process client instructions through the updating of computer records in an accurate and timely manner, demonstrating a high standard of service quality in every day activities
05/2004 – 08/2009
Boston, MA
Operations Administrator
Operations Administrator
05/2004 – 08/2009
Boston, MA
Operations Administrator
05/2004 – 08/2009
  • Incumbent may perform any of the following: creates, updates, and executes various types of WMS and DIS orders for leakage, regulations, GMB/CAB functions; executes Daily Work Assignments; verifies and processes miscellaneous invoices for payments; maintains and verifies a variety of files and records, including Policy and Procedures, and Emergency Manuals
  • Provide support to terminal management during product receiving, storage and withdrawals as well as maintenance and upkeep of the terminal facilities and equipment, such as, but not limited to, TTLR, berthing facility, Oil-Water separator, fire fighting facility inspection, oil spill equipment, product pumps, valves, generator sets and other electrical equipment testing, maintenance and repair
  • Work with the Finance Administrator to understand department cheque matching and banking processes; assist with this during busier times and absence
  • Assist Management with tracking Task trends via weekly and monthly reports
  • To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements
  • Supervise personnel including conducting performance evaluations, coaching, training and development
  • Managing the IISS-Americas’ schedule of public and private events, including invitation generation and tracking, liaising with speakers, and all logistical support necessary to ensure successful events
Education Education
Bachelor’s Degree in Accuracy
Loyola University Chicago
Bachelor’s Degree in Accuracy
Skills Skills
  • Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard HRSSC procedures
  • Adept at identifying and resolving issues that impact the delivery of quality service
  • Comfortable dealing with sensitive and confidential information
  • A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
  • Ability to react positively with sudden and unexpected changes in demand
  • Competent at working effectively with others within the HR Shared Services, field Americas People Team (APT), other Ernst & Young personnel, and external parties
  • Proficient with standard technology including Microsoft Windows, Excel, Word, Lotus Notes, intranet, and other APT-related applications
  • Ability to work with minimal supervision within a team environment
  • Good verbal and written communication skills
  • Excellent organisational skills
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1

Operations Administrator Resume Examples & Samples

  • Process and/or review HR transactions, to achieve accuracy and completeness. Escalate issues as needed
  • Meet production volume and quality standards, as outlined by department management
  • Resolve customer needs and inquiries, by analyzing the activity
  • Understanding of the expectations of customers with an ability to deliver service that meets or exceeds customer's needs, within department guidelines
  • Proficient with standard technology including Microsoft Windows, Excel, Word, Lotus Notes, intranet, and other APT-related applications
2

Lead IT Infrastructure Operations Administrator Resume Examples & Samples

  • Interface across multiple business areas to coordinate infrastructure operations’ activities
  • Consult on with engineering and architecture on highly complex IT infrastructure operations projects requiring in-depth knowledge across multiple technology domains
  • Serve as an IT operations liaison between other technical staff, engineering and vendors regarding service requests, usage, SLAs, standards, security, and other technical matters
  • Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems within IT infrastructure operations
  • Provide hands on technical support within all IT infrastructure operations domains
  • Implement, configure, support, monitor and maintain the equipment in our new Colo data centers
  • Develop operational installation, configuration and upgrade documentation for network, security, storage, software and other computer related systems
  • Assist in evaluation of new infrastructure technology and services
  • Work with different vendors in product evaluation
  • Lead the complex IT operations troubleshooting activities requiring in-depth knowledge of all the technology domains
  • Lead root cause analysis activities from operations perspective
  • Work with vendors providing operations support on training staff
  • 8 years of project management experience for large IT consolidation and integration projects
  • Knowledge and understanding of the business implications of introducing new solutions
  • Command in all major technology domains (application, infrastructure, integration, cloud)
  • In-depth knowledge and experience in Storage SAN/NAS administration
  • Strong VMware/VDI/CITRIX/Cloud experience
  • Knowledge of today’s IT infrastructure trends and methods (virtualization, Cloud, SaaS)
  • Broad-based knowledge of the IT industry and trends
  • Understanding of UNIX/LINUX operating systems
  • Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments
  • Hands-on experience in troubleshooting service infrastructure
  • Knowledge of current protocols and standards, including TCP/IP, EIGRP, RIP, BGP, iSCSI, NFS, and CIFS
  • Application support experience with Windows Core Services, Exchange Server, VMWare vSphere, NAS/SAN
  • Ability to make sound and logical judgments
  • Able to conduct research into issues and products as required
  • On-call availability for tier III/management escalations
  • Be able to initiate collaboration with different functions to resolve IT operational issues
  • Participate and/or serve on a variety of committees, meetings, task forces, and/or other related groups to influence support for stability within operation
  • Experience with WAN optimization and application delivery technologies
  • Experience with different hypervisor and cloud management technologies
  • Experience in setting up and testing disaster recovery services
3

Operations Administrator Resume Examples & Samples

  • Process payroll documents for new hires, separations, transfers and other changes in the payroll system and maintain the integrity of the payroll data
  • Administers the direct deposit function, including processing of enrollment and cancellation
  • Response to emails throughout the day
  • Prepares all payroll related reconciliations each pay cycle
  • Gather data and information necessary to process off-cycle checks for new hires and separations
  • Calculate and process overpayments
  • Calculate and process Disability adjustments
  • Review payroll exception reports on a regular basis. Communicate correction to those needed as required
  • Review and resolve Service Now Case Resolution
  • Process/review wage and tax adjustments when required
  • Work on special projects as assigned by the Supervisor
4

Operations Administrator Resume Examples & Samples

  • Perform day to day operations processing in specific to following tasks
  • Handling receipt of instruction from various sources and tracking the instruction until completion and archival
  • Undertake all investigations within job role responsibility and close within agreed time lines
  • Checking/authorizing work produced by other members of the team
  • Close interaction with Sales, Product and Compliance for transaction processing, status updates, investigations etc
  • Maintain 100% accuracy on data entry into system
  • Monitoring instructions for timely dispatch to Sales and processing teams including end of day reconciliations of client communication
  • Follow up on any outstanding issues by liaising with TCS Eserve and Onsite Sales Support staff
  • Provide continual support for other team members in order to meet common team goals including scanning and archival of documents
  • Ensure compliance with operational procedures and regulatory controls are adhered to at all times
  • Provide continuous feedback for process improvement and participate in improvement initiatives. Performance measures
  • Adherence to SLA on transaction processing
  • Adherence to regulatory requirements
  • Reduction in Problem Incidence, resolution of problems within established SLA’s
  • Improvement in customer satisfaction scores
5

Operations Administrator Resume Examples & Samples

  • Input all trades received via fax and SSCNet daily
  • Reconcile several wash accounts daily
  • Proactively monitor trades for future settlement to ensure executing broker has setup transaction in settlement system and that transaction is confirmed
  • Client's you will interact with include: Trust Officer's, Investment Manager's and operational dept (trade @ settlement) of other brokers
  • There will be a requirement to learn other desks in the department within the first year
  • Excellent Problem Solving and Analytical Skills required
  • Very Detail Oriented
  • Ability to prioritize and multi-task under time constraints
  • Previous brokerage experience (if trade related) and experience with Broadridge system are assets
6

Operations Administrator Resume Examples & Samples

  • Basic knowledge of administrative process and procedures. Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
  • Strong knowledge of administrative process and procedures as contained in Sales Administration Manual
  • Operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products
  • Trust products (i.e., RRSP, RRIF etc.)
  • Compliance rules (proprietary and industry)
  • Effective business writing skills
  • Understand and use of ADP and RIS
  • Completion of the Canadian Securities Course and CPH would be an asset
7

Operations Administrator Resume Examples & Samples

  • Solid knowledge of Operations processes and procedures
  • Business line(s)’ business applications/ processes
  • Factors affecting business
  • Solid knowledge of the applications used in Operations
8

Trade Operations Administrator Resume Examples & Samples

  • Process Fixed Income and Equity Trades, including multiple derivative products
  • Research and resolve unmatched and/or failing trades
  • Collateral management
  • Daily reconciliation of futures and collateral accounts
  • Security set up and maintenance
  • Assisting Compliance Department in maintaining client guidelines
  • Provide general assistance and support to Traders and Portfolio Managers
  • Research and process corporate actions
  • Research and resolution of dividend and coupon payment issues
  • Set up of new counterparties and portfolios
  • Pro-actively offers solutions for streamlining processes and procedures and has the ability to implement suggestions or new projects as developed
  • Maintain an ongoing awareness and ability to implement all custodial, industry, and RBC Policies procedures and rules
  • Ability to deal with the pressures of strict deadlines
  • Detail oriented, with a high degree of accuracy
  • Strong organizational skills; ability to prioritize and multitask
  • Self-motivated and client services oriented
  • Must be a self-starter who can thrive in a face paced environment
  • Successful completion of a related post-secondary degree or diploma
  • Successful completion of an industry related course (IFIC Mutual Funds Course or CSC) would be considered a definite asset
  • Knowledge of MS Excel with the ability to create/maintain macros
  • Familiarity with trading terminology and back office processes
  • SS&C product knowledge an asset
9

Operations Administrator Resume Examples & Samples

  • Assist with the day to day operations processing for International Personal Bank clients
  • Monitoring instructions for timely despatch to Sales and processing teams including end of day reconciliations of client communication
  • Provide continuous feedback for process improvement and participate in improvement initiatives
  • Performance measures
  • Minimum of GCSE’s
10

CRS Operations Administrator Resume Examples & Samples

  • Ensuring all CRS invoices are vetted, paid (and accounted for), CRS EMEA related financial journals are posted in a timely and error free manner
  • Invoice elements are correct (supplier details, address, tax calculations, currency and amount etc
  • Preparation of financial journals that relate to specialist premises GAAP requirements, accruals & adjustments
  • The input of accounting information on invoices and selection of initial approvers
  • Assistance with project close-out (setting up assets, accounting, tracking creditors’ balances, etc.)
  • Completing proofs & ageing analysis for CRS owned balance sheet accounts
  • Day-to-day management of CRS reserve accounting
  • Pre monthly close support (checking postings are complete and appropriately booked)
  • Support for physical inventory reviews & resulting clean-ups
  • Assist in audit and compliance efforts for CRS EMEA
  • General accrual based accounting knowledge (preferable but not necessary)
  • Good IT background in areas such as MS Office. Confident working with large datasets
  • Working with remote teams would be an advantage
  • Experience of working in international environment
  • Knowledge of real estate industry (preferable not necessary)
  • Knowledge of Citigroup businesses and controls (preferable not necessary)
  • Knowledge of Russian accounting standards (preferable not necessary)
  • Strong numerical and analytical skills
  • Excellent research and problem solving skills
  • Ability to plan, organize and schedule duties to meet processing deadlines
  • Diplomatic skills
  • Ability to process a high volume of detailed work in a short time frame
  • Ability to be productive and accurate in a high-stress environment and meet stringent deadlines
  • Flexibility in regards to working patterns in processing peak periods
  • Good IT skills covering Microsoft Office products
  • Excellent written and oral communication skills in English
  • Graduate preferred (not necessary, depending on experience)
  • Economics, Accounting or Finance Degree desirable
  • Fluent English language knowledge is a must. Knowledge of other European languages is an advantage
  • 1-2 years Operations experience. Finance Operations experience is an advantage
11

Flow Coordination Operations Administrator Resume Examples & Samples

  • Process client and fund contribution/redemption requests
  • Process subscription/redemption requests for the UBS Collective and Relationship funds with the Transfer Agent
  • Post flows and fund trades to the accounting system in an accurate and timely manner
  • Notify Portfolio Managers of contribution/redemption requests in an accurate and timely manner
  • Provide the Short Duration Portfolio Managers with the end of day cash balance for short duration mandated accounts
  • Monitor the investment strategy of assigned multi-class accounts and recommend allocations based on the set strategy
  • To execute fund trade instructions, maintain and update accounting records and where necessary instruct cash payments
  • Daily monitoring of the hedged share class spreadsheet in order to manage cash balances and instruct FX requests in a timely manner to the FX Team,
  • Develop a strong understanding of the client and fund structures to aid in the quick resolution of processing issues
  • To support Product Development in the launching UBS Global AM Pooled Funds, including close co-ordination with the Fund Accountants. Attend launch and funding meetings to represent the team
  • To liaise extensively with internal departments, other UBS offices and custodians
  • To assume responsibility for and to ensure the timely resolution of any issues
  • To update and maintain procedures
  • LI-CD1
12

FX Operations Administrator Resume Examples & Samples

  • Taking responsibility for the controlled operational management of SSI processes to ensure high standards of data quality
  • Managing escalations from SSI team and external stakeholders
  • Approving of SSIs from SSI team and providing onshore processing
  • Maintaining high standards and quality of SSI processing through performing process, procedure and risk review to seek opportunities to improve or reduce operational risks
  • Identifying and implementing solutions to client issues and internal operations with regards to SSIs processing issues
  • Supporting and partnering with stakeholder community including other service delivery teams, change the bank (CTB) teams, IT and offshore vendor
  • Supporting ad-hoc CTB projects for improvement and sourcing/producing business requirements,
  • Providing and documenting user acceptance testing and cooperating with IT in the change management of systems used
13

Operations Administrator Resume Examples & Samples

  • Entry level professional requiring relevant degree and limited experience
  • Experience with RBC Express (an asset)
  • Experience with Wire Payments (an asset)
  • Experience with Broadridge (an asset)
  • Working knowledge of payment terminology (ABA, SWIFT etc.)
14

Operations Administrator Resume Examples & Samples

  • 3+ years of top Administrative or Management experience in the Health field
  • Thorough understanding of regulatory guidelines, including, AAAASF and/or AAAHC, CLIA, Department of Health (CMS & State) and DEA
  • Ability to serve as a trainer, mentor and leader for various employees during the initial start-up activities and during the ongoing operations of the centers
  • Microsoft Office/Suite proficient (Excel, Word, Outlook, etc.)
  • Previous ASC experience
15

Offers Operations Administrator Resume Examples & Samples

  • Discuss processing issues with field members of the Americas People Team (APT), other Ernst & Young personnel, and external parties, as appropriate
  • Help with special projects as requested
  • Use sound judgment in applying concepts and guidelines
  • Follow through on commitments and take responsibility for results
  • Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard HRSSC procedures
  • A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
  • A minimum of 1-3 years related experience
16

Operations Administrator Resume Examples & Samples

  • Complete manual administrative tasks and changes in computer based tools in line with agreed policies and processes
  • Find solutions that meet client's needs and result in the best outcome for the client
  • Identify missing information and follow-up as required
  • Follow through on all agreed actions within the timelines agreed with the client providing same day service and managing the client's expectations of next steps
  • Escalate issues/errors when appropriate or when unable to complete to the client's satisfaction
  • Complete case notes on 100% of interactions with clients
  • Maintain up to date knowledge of relevant processes, systems and products
  • Ensure all processes and procedures are undertaken in accordance with Macquarie's ASX and ASIC policies
  • Ensure all regulatory requirements are observed
  • Escalate any issues relating to fraud or client identity
17

Operations Administrator Resume Examples & Samples

  • Liaison with trustees and agent banks in relation to notice issues and research and resolve cash discrepancies from notices or terms of trades with Custodians, Trustees, Agent Banks, and/or Seller Banks
  • Responsible for assessing issues, identification of resolutions/alternatives and providing/implementing recommendations
  • Support and administer WSO data fax service and liaison with service provider to address and resolve notice issues
  • Support of cash reconciliation process to ensure accuracy and completeness of available data
  • Provides loan status to portfolio managers, analysts and Senior Loan Support Group related to cash activities (i.e. pay downs, loan rate change to prime)
  • Oversight of manual notice entry and tracking for all funds, separate accounts and CLO’s as needed
  • Provide back up to other members of team
  • Perform other projects or duties when needed
  • Document process requirements
  • Work independently and with team to increase automation and identify efficiencies of core processes
  • 2+ years of leverage loan experience (Agency or closing group) work experience
  • A solid understanding of the security market and mutual fund operations, is beneficial
  • Background in accounting / finance
  • Proficient in WSO and Everest
  • Strong verbal, written, & analytical skills
  • Aptitude for detail and a strong commitment to accuracy
  • Excellent quantitative and qualitative analysis skills
  • Ability to work independently and follow through on projects
  • Self-motivated, ability to multi-task and complete tasks upon assignment
  • Organizational skills necessary to meet deadlines, prioritize projects, and process several tasks simultaneously
18

Senior Operations Administrator Resume Examples & Samples

  • Contributes to the activities relating to data analysis within the Unit by
  • Analyzing assigned Excel reports or queues
  • Researching problems using ADP, COLD, OAM and/or by contacting account owners
  • Accurately inputting data into designated systems
  • Accurately updating relevant notes to Excel reports or queues
  • Distributing reports to appropriate WM branches and analyzing responses
  • Liaising with other departments (i.e. Branches, Advisors and Assistants) and ensuring that interaction is responsive and accurate and that issues are escalated as required
  • Monitoring and replying as required to e-mail inquiries or reports received into wmbusiness_services@scotiacapital.com
  • Performs duties in a professional and thorough manner by
  • Ensuring that the daily work volumes are completed according to deadlines and that service standards are always met
  • Ensuring corrective action is taken/recommended/escalated as appropriate to Operations Analyst or Manager
  • Performing other duties as assigned which will enhance the unit’s support capabilities and success
  • Contributes to the overall success of the Business Services Group and the overall profitability of the Bank by
  • Ensuring an appropriate level of knowledge is maintained, relative to the designated systems and procedures as they relate to BSG activities
  • Participating actively in team-learning development activities and team-performance achievements
  • Provide relief for and assume responsibility of Operations Analyst and/or other Administrators in their absence
  • Travelling when required to provide on-site administrative support to Wealth Management businesses
  • Excellent computer skills (proficient in MS Excel, Access, Powerpoint, Project)
  • Strong working knowledge of the data network systems employed in the investment industry, including ADP, AS400 and OAM
  • Project management process knowledge would be an asset
  • Strong verbal and written communication skills and well developed relationship-building skills
19

Banking Operations Administrator Resume Examples & Samples

  • Attend department staff meetings to promote participation and team work in helping the team to achieve its goals
  • Updating client’s records with Direct Debits and Standing Orders covering SWIFT payments/Drafts issued/Bacs payments/Internal Transfers
  • Ordering cheque books on behalf of clients
  • Represent the Company and department in a professional manner in all dealings and relationships with clients, both external and internal
  • Cheques issued by clients of RBC – Sterling, Euros and Canadian Dollars
  • Paying in cheques on behalf of clients – Sterling, US Dollars and Canadian Dollars
  • Processing Direct Debits
  • Understanding the process surrounding ‘Warnings, Restraints, Holds and Stops&#8217
  • Process SWIFT payments via Online Services in accordance with instructions received from the client, with regard to maturing fixed term deposits and closure of accounts
  • Receive and process client instructions through the updating of computer records in an accurate and timely manner, demonstrating a high standard of service quality in every day activities
20

Senior Branch Operations Administrator Resume Examples & Samples

  • Previous experience in Financial Services industry
  • Ability to use initiative and work with minimal supervision
  • CSC, CPH, Supervisory licensed, including Options. Successful completion of 90 Day BMO Nesbitt Burns Investment Advisor course
21

Operations Administrator Resume Examples & Samples

  • Excellent interpersonal skills and the ability to understand business and candidates wants and needs, and to match these effectively; Excellent written and verbal communication skills, and an ability to work with tact and diplomacy in dealing with individuals at different levels of seniority; * Excellent client care skills ; * Experience using ATS systems; * Basic understanding of HR practices and recruitment process within a Higher Education institute; * Excellent attention to detail, record keeping and document management; * Excellent planning and work organisation skills; * Team player with an ability to work on own initiative; * IT literate and proficient in the use of Microsoft Office applications; * Positive attitude and be flexible in your approach to work; * Ability to prioritise and manage conflicting demands from all areas of the business whilst ensuring the recruitment process is kept in motion; * Collaborate effectively; * Ability to suggest solutions to the recruitment model, and be flexible as the model evolves; * Flexible approach and appreciation that while controls are required, one size may not fit all; * Previous experience in a similar role; * Degree
  • Experience using Kenexa Brassring; Experience using digital transaction management systems; * Experience using SharePoint 2010 intranet portal; * Some experience within the recruitment field, either within in-house HR environment, or in a recruitment agency is advantageous; * Basic understanding of employment legislation
  • Respect for confidentiality; ·Professionalism; ·Customer focused; ·Team worker. Req Number: 8449BR
22

Wrap Operations Administrator Resume Examples & Samples

  • Actioning account requests ensuring accuracy and adherence to company service level agreements
  • Liaising with the Macquarie Wrap Contact Centre and Quality Service teams regarding urgent items
  • Identifying missing, fraudulent or incorrect information in account requests
  • Supporting the platform across a variety of functions such as
  • Opening new accounts
  • Account maintenance and switches
  • Redemptions, deceased estates and closures
  • Participating in regular team workshops to provide feedback around process improvement and increasing the service offering to account holders
  • Excellent communication skills, both verbally and written, are essential
  • Professional and polite phone manner at all times
  • High attention to detail with experience in a high volume processing role
  • Ideally previous experience working with superannuation in either an administration or client service capacity
  • Banking and Financial Services experience will be highly regarded
  • Proven skills in Microsoft Word, PowerPoint and Excel
  • Degree qualified desirable
  • High level of initiative, along with a proactive nature
  • Ability to self motivate, self manage and work both autonomously and as part of a team
  • Strong problem solving skills with the ability to follow correct escalation process
  • Ability to work to deadlines, along with the flexibility to manage changing priorities
23

Operations Administrator Resume Examples & Samples

  • Bachelor's Degree in Accounting, Business, Finance, or similarly related field
  • Exceptional arithmetic skills
  • Ability to analyze and resolve accounting issues
  • Excellent communication skills (written and skills)
  • 2+ years of Accounting and/or Auditing experience
24

Linux Operations Administrator Resume Examples & Samples

  • Control call flow for the support team
  • Handle level-appropriate customer support requests via the ticket system
  • Exercise judgment in decision-making in order to routinely deliver FANATICAL customer support
  • Familiarity with configuration management tools like Chef and Puppet
  • Experience working with cloud technologies and APIs
25

Senior Operations Administrator Europe & Asia Resume Examples & Samples

  • Bachelor's degree in Business Administration or related field
  • At least 5 years experience in a professional services firm
  • Excellent computer skills and proficient in Microsoft Excel, Word, PowerPoint, Outlook, and Adobe InDesign
  • Good communication skills - both verbal and written
  • Knowledge and experience in supporting operations and process improvement
  • Proficiency with SharePoint and Microsoft Dynamics
  • Experience within a Consultancy
  • Operations experience involving multiple CBS departments such as business development, contracts, procurement, facilities, finance and accounting, and human resources
  • Proven ability to recommend improvements to established standards
  • Good problem solving and task/project management skills
  • Excellent interpersonal skills and a collaborative working style
  • Excels at operating in a fast pace, community environment
  • Versatility and ability to adapt to a constantly changing workplace
  • Desire to keep up to date with new technologies
  • Ability to juggle multiple tasks and changing priorities
26

Virtualisation Operations Administrator Resume Examples & Samples

  • VCP (vSphere4/5)
  • At least 3 years’ experience of managing ESX in an Enterprise Environment
  • Good working knowledge of 802.1q networking
  • Proven experience with Powershell Scripting in an Enterprise Environment
  • TCP/IP Networking
  • Storage technologies (EMC, Clariion, 3PAR, Netapps)
  • Ability to manage small projects
27

Fc Operations Administrator Resume Examples & Samples

  • Entering performance management data into accountability database, to include daily Production Report
  • Manage and enter the proper function for each associate within the LMS. Ensure that all associates production time is accounted for in the appropriate function for a given shift
  • Data entry in a variety of systems including Excel files, Kronos, and other miscellaneous reports
  • Must have the ability to perform Warehouse Associate responsibilities on occasion
28

Operations Administrator Resume Examples & Samples

  • Basic knowledge of administrative process and procedures.Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
  • Operational aspects of traditional (stocks,bonds,money market,mutual funds) and non traditional (managed and fee based) products
  • Trust products (i.e.,RRSP,RRIF etc.)
29

Operations Administrator Resume Examples & Samples

  • Typically requires an Associate's degree and 4 years related experience including 2 years performing duties of the assigned department
  • Full use and application of standard operating procedures for the assigned department
  • Working knowledge of bank products, services, policies and procedures
  • Strong organizational and problem-solving skills
  • Advanced customer service skills and verbal and written communication skills
  • Proficient Word and Excel skills
  • Proficient with the bank operations software used in the assigned department
30

Temporary Operations Administrator Resume Examples & Samples

  • Prepare and contribute to reporting as directed
  • Prioritize assignments, and identify and report any barriers to leaders
  • Demonstrated commitment to the job
  • Competent at working effectively with others within the HR Shared Services, field Americas People Team (APT), other Ernst & Young personnel, and external parties
31

Operations Administrator Resume Examples & Samples

  • Follow all procedures and controls within the Operations team
  • Resolve issues in a timely manner
  • Process daily incoming wires
  • Perform daily cash and position reconciliations
  • 1 - 2 years of Investment Operations and/or Accounting experience
  • Computer literacy skills are required
  • This position requires strong verbal, written and interpersonal skills; exceptional analytical and organizational skills, an attention to detail and the ability to work in a team environment, with a positive and professional attitude
32

Operations Administrator Resume Examples & Samples

  • Ability to communicate at all levels internally and externally
  • Good attention to detail is critical
  • Ability to handle large workloads and complete tasks to deadline
  • Ability to work on your own initiative
  • Good organisational and time management skills are essential as work is high volume and ad hoc requests are often urgent
  • Aim to be proactive rather than reactive
  • Team player – a willingness to contribute and participate as a member of a team
33

Senior Operations Administrator Resume Examples & Samples

  • Generally, coordinate intermediary operations management and administration processes
  • Run risk management committee processes – collect risk-related inputs from operational groups, internal audit, and third parties; logistically manage risk committee meetings; record minutes; organize and centrally control all materials; escalate issues to senior management
  • Lead business continuity and disaster recovery planning for Rockville office (operations, IT, investment management) – includes plan maintenance, IT and business coordination, and routine testing; escalate BCP/DR issues to senior management and risk committee
  • Oversee incident management processes, including analysis and recording of impact, root cause, current processes, corrective actions, and preventative measures; control materials; ensure review at risk management meetings; and follow-up on any open actions
  • Ensure maintenance of contract library records for key operational contracts related to transfer agent, fund administration, tax, audit, and investment accounting; configure alerts for annual contract review and notification prior to term periods
  • Assist with management reporting, including organization structure, operational metrics, and project status; assist with the maintenance of operational databases for reporting; prepare reports
  • Assist with special projects and analyses including cost-benefit of strategic initiatives, fund and operations expenses, staffing, and system/vendor selection
  • Support fund administration and other operational business units during peak periods, including during heavy financial reporting / regulatory filing periods
  • Implement, administer, and manage content collection processes required for annual 15(c) review and contract renewal with the fund boards – includes collecting, organizing, and formatting content into board books; version controlling materials; and ensuring coverage of board book responses to fund board memos/questions
  • Liaise with internal audit, IT, and other groups as necessary
  • Provide logistical support for special meetings and events
  • Undergraduate degree with at least 5 years of professional work experience
  • Proficiency in all Microsoft Office products required
  • Strong problem solving skills and demonstrated ability to take initiative
  • Must be a hands-on leader and be willing to roll up their sleeves to perform any and all responsibilities needed to ensure success
  • Exceptional communication & listening skills with the ability to ask pointed and open-end questions necessary to bring group consensus
  • Positive thinker with phenomenal motivational and coaching skills
  • Organized, detail oriented and extremely thorough while having the confidence and communication skills to ensure work processes are completed accurately and appropriately
  • Demonstrated ability to design, document and implement processes that improve the accuracy and timing of work products and business activities
  • Be able to listen to areas difficulties and issues then be able to analyze the data to find solutions
  • Ability to identify and resolve issues and conflicts within business unit
  • Able to translate between technical and business leaders at the highest levels
34

Operations Administrator Resume Examples & Samples

  • Meet production volume and quality standards as outlined by department management
  • Resolve customer needs and inquiries by analyzing the activity
  • Competent at working effectively with others within the HR Shared Services, field Americas Talent Team (ATT), other EY personnel, and external parties
35

Quality Operations Administrator Resume Examples & Samples

  • Manages the department spend Budget
  • Ordering of any items required for the department
  • Management of purchase orders and oracle EFSS error resolution for the team
  • Manages and issues batch books
  • Maintain & Update PDOCS System Documents as required by Global PDOCs Team
  • Expedites QC Sample shipments
  • Data collection and control charting
  • Oracle based applications
  • Demonstrated ability in the area of continuous improvement and using tools to introduce improvement, for example, 5S and Yellow Belt
  • Excellent computer skills, i.e. Word, Excel, Powerpoint, etc
36

Operations Administrator Resume Examples & Samples

  • Processing of Loan Facility draw-down, rollover and repayment transactions
  • Application of Credits to Loan & Deposit accounts
  • Preparation of Redemption Quotations / Account based calculations
  • Processing FX deals and transfers on behalf of departments
  • Communicate with clients in a professional manner (both written and verbal)
  • Ensuring that all inbound/outbound client correspondence is dealt with in a timely manner in line with Departmental SLA's and regulatory requirements
  • Investigate and Resolve Bank Reconciliation Queries
  • Ensure procedures and regulatory requirements are adhered to in relation to daily tasks
  • Responsibility for reviewing and updating client AML source of funds registers
  • Proficient in Microsoft Applications such as Excel & Word
  • Excellent Telephone Manner
  • A good knowledge and understanding of Regulatory Consumer/SME codes
  • Strong administration ability to work under pressure and to strict deadline
  • A minimum of 2 years of demonstrated work experience in a relevant Banking Operations/Financial role
37

Treasury Operations Administrator Resume Examples & Samples

  • On boarding of new Treasury Clients including AML verification
  • Continuous review of clients in line with AML and MIFID regulations and identification of trigger events
  • Ongoing amendments to client data arising from trigger events or client requests
  • Administration of client MIFID, EMIR and ISDA profiles and ongoing monitoring to ensure clients trade within their profiles
  • Control Reports while ensuring timeliness of circulation, accuracy of content and active follow up of outstanding items
  • Issuance of Treasury client's statements within extremely tight deadlines
  • Administration of Treasury Counterparts Credit Limits
  • Daily monitoring of Treasury Trading to ensure compliance with market prices and agreed margins
  • Daily EMIR reporting to ESMA appointed Trade repository
  • Daily MIFID transaction reporting to Central Bank of Ireland
  • 1 year plus relevant financial services experience
  • Articulate and have good interpersonal and organisational skills
  • Good computer skills necessary
  • Ability to work within tight deadlines
  • Proven track record in problem solving and customer service skills
38

Senior Operations Administrator Resume Examples & Samples

  • Ensuring an appropriate level of knowledge is maintained, relative to the designated systems and procedures as they relate to Operational Analytics activities
  • Strong organizational and time management skills in order to prioritize workloads to ensure optimum coverage and adherence to established service standards
  • Ability to take initiative, work independently and exhibit professionalism
  • Strong quantitative and analytical skills; attention to details; ability to analyze business results and identify issues and trends
  • Knowledge of and compliance with Policies, Securities Regulations, and Scotiabank Business Conduct and Practices
  • Investment industry background with knowledge of regulatory (Brokerage/IIROC) subject matter is desirable
  • Ability to exercise discretion when working with sensitive and confidential information
  • Excellent computer skills (proficient in MS Excel, Access, PowerPoint, Outlook) along with a strong working knowledge of the data network systems employed in the investment industry
  • Knowledge of Broadridge, ADP, SCORE, COLD and OAM would be an asset
  • Ability to work with others under a team structure by being sensitive and understanding to the needs and diversity of others
39

Branch Operations Administrator Resume Examples & Samples

  • 1-2 years of Photography experience preferred
  • 1-2 years of Administrative experience
  • Relevant Social Media Experience (Facebook, vimeo, google+ & chatter)
  • Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint.)
  • Skilled with MAC and PC
  • Strong analytical, time management, detail orientation and organizational skills
  • Ability to compose emails and other written documentation clearly and concisely
  • Excellent verbal and written communications skills, ability to analyze and interpret requests and directions
  • Action Oriented - Enjoys working hard; not fearful of acting with a minimum of planning; seizes more opportunities than others
  • Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers
  • Process Management - Good at figuring out the processes necessary to get things done; understands how to separate and combine tasks into efficient work flow
  • Communicating Effectively - Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across
40

Operations Administrator Resume Examples & Samples

  • Experience as a Client Advisor/CSR/AM at RBC is an asset
  • Working knowledge of CART, Sales Platform, Service Platform
  • Strong client service orientation experience, preferably from a RBC Branch
41

Operations Administrator, Team Lead Resume Examples & Samples

  • Considerable knowledge of Operations processes and procedures is an asset (e.g. understanding complex documents for completeness and accuracy and input appropriate response in the corresponding systems)
  • Understands full impact of the end to end process interaction and related interdependencies (e.g. acts as a subject matter expert to the team)
  • Provides prompt action and service on Business Unit issues (e.g. incomplete or inaccurate documents)
  • High degree of operational processing focus and meeting all SLA’s (e.g. understands the prioritization workflow)
  • Monitors and distributes work accordingly to team members
  • Provide feeddback and coaching to staff
  • All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guides Principles ensuring adherence to Privacy principles
  • Completes and updates any training material
  • 2 years of Supervisory Experience
42

Operations Administrator ICF International Resume Examples & Samples

  • Collating and reporting project status to senior management
  • Tracking project progress (maintaining project change, issue, action and risk logs)
  • Updating project and resource plans and maintaining project documentation
  • Assist in managing resource allocation, including planning and adjustments based on changing priorities, emerging business or technical opportunities and challenges
  • Develop positive relationships with managers and staff to enable the Operations team
  • Assist with establishing and implementing communication framework and plans
  • Preparing and formatting documents in Word, PowerPoint, Excel, and other software
  • Performing data entry tasks
  • Filing and archiving electronic and hardcopy materials
  • Ordering business cards
  • Setting up and facilitating meetings and video conference calls with multiple stakeholders
  • Preparing agendas, taking minutes
  • Providing support across the business as required
  • A university degree or equivalent in a relevant subject
  • At 2-3 years of experience in a relevant role in a professional services company
  • Experience working with minimal supervision and effectively balancing multiple priorities and deadlines
  • Strong oral and written communication skills, appropriate for all levels within the business
  • Highly proficient in MS Office (Word, Outlook, Excel, PowerPoint, Visio, Project)
  • Ability to design simple solutions and processes that meet complex business needs
  • Project Methodology experience (e.g. Agile, Waterfall, PRINCE2)
  • A natural curiosity towards, and interest in business support systems and new technologies. Experience working with SharePoint and Lync (Skype for Business) would be an advantage
  • Experience of working within or administrating for an ISO framework would be an advantage
  • Diligent with an eye for detail and quality
  • Strong stakeholder management
43

Trust Operations Administrator Resume Examples & Samples

  • Processing cash disbursements (check, wire, ACH)
  • Processing in-kind asset transfers
  • Account maintenance as directed by Senior Trust Administrators
  • Obtain date or death, or alternate asset values for accounts, as applicable
  • Provide additional administrative support to Senior Trust Administrators as needed
  • Assist in the preparation of distribution schedules
  • Assist with processing of daily mail
  • Assist in maintaining dual control environment
  • Imaging of required documents as directed by Senior Trust Administrators
  • Adherence to BMO Harris Bank, N.A. policies and procedures
  • Bachelor’s degree in Finance or related field
  • Five (5) or more years of trust operations, or related experience
  • Strong knowledge of Personal Trust Administration processes and procedures
  • Strong knowledge of financial services industry and wealth management products
  • Familiarity with the transfer and delivery of securities between financial institutions
  • Broad knowledge of Trust Tax, Trust Accounting and Investment Management
  • Broad knowledge of fiduciary laws
  • Ability to read and interpret estate planning documents
  • Proficient with the suite of SEI systems
  • Proficient in Microsoft Office applications (Word/Excel/Outlook)
44

Custody Operations Administrator Resume Examples & Samples

  • 2+ years of Custody Operations experience
  • Bachelor's Degree in Business, Economics, and/or Finance
  • Knowledge of Corporate actions
  • Series 3, 7, and/or 63
45

Operations Administrator Temp, Atlantic Trust Resume Examples & Samples

  • Create IDs, reset passwords and provide support for Atlantic Trust client websites
  • Point of contact/relationship manager for Atlantic Trust’s strategic custodians
  • Manage the client statement process & provide support for all statement inquiries
  • Coordinate system access for Atlantic Trust employees, including bi-annual audit
  • Assist in the creation of procedures and controls within the Operations team
  • 1 – 3 years of Investment Operations experience
  • Proficiency in Microsoft Excel is a must
  • Some knowledge of investments, security analysis and industry related expertise
46

Deposit Operations Administrator Resume Examples & Samples

  • Ensures review and processing of chargeback items is completed within prescribed time frames
  • Provides quality customer service, clear communication with internal and external customers
  • Assists in processing general/shared e-mail and phone requests received from customers
  • Operates network computers/software, and other equipment necessary to report and process financial transactions
  • Provides support for general operational duties assigned by manager
  • “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy
  • 20151001
47

CRS Operations Administrator Resume Examples & Samples

  • Analyse country / cluster expense trends and headcount plan - identify associated risks and agree resolution plans with senior managers
  • Ensure correct allocation of expense saving opportunities, support associated tasks and monitor progress / completion of these
  • Support of regional Finance organisation tasks including budgeting, expense management and cost saving initiatives
  • Support all country / cluster financial reporting requirements
  • Ensuring that invoice elements are correct (supplier details, address, tax calculations, currency and amount etc
  • Perform any other task assigned by the Supervisor
48

Operations Administrator Resume Examples & Samples

  • Act as liaison with support areas or other floor occupants and assists in negotiations to obtain additional property management support
  • Coordinates and supervises all moves, adds and premise change projects as required
  • Plan and organize department activities and required resources (i.e. executive Town Halls and employee meetings)
  • Organize and participate in orientation and information sessions (Example new employees to the team at 595 Bay). These sessions would often need to be developed or modified to meet the audiences' specific requirements
  • Develop, implement and maintain the business recovery plans, including call tree and other RIBA documentation and BCP documentation
  • Provide on-site demonstrations of, and training on, the various equipment, technologies and department methodologies
  • Manage the day-to-day activities of the organizational unit in a manner that maximizes availability and effectiveness
  • Responsible for the maintenance of office equipment and supplies by establishing programs for the care and maintenance of all LD&KM equipment to ensure equipment (Fax, copiers, printers etc.) is maintained at the highest level
  • Develops procedures and policies for office activities, such as filing, meeting room utilization, records maintenance, and faxing and mail distribution. Ensuring that an effective and documented internal control structure is in place as evidenced by policies and procedures specific to the individual business activities
  • Manages office activities (stationery, printing, copying) to achieve maximum expense control and productivity
  • Identification and implementation of action plans to improve business efficiency and effectiveness across all business activities through continuous improvement of office systems and processes
  • Manages the availability of technology and equipment required by LD&KM
  • Based on requests and in anticipation of LD&KM employee requirements, including on-boarding and off boarding employees with respect to technical requirements and access, complete and follow up on ServiceNow technology requests for hardware, software and system access
  • Manage national distribution lists and department mailboxes
  • Act as administrator for shared information and electronic storage for LD&KM
  • Liaise with technology support for equipment refresh and troubleshooting to ensure technology and equipment is available
  • Work with vendors to purchase and maintain required technology and equipment that meets LD&KM needs and aligns to CIBC standards
  • Support onsite training room technology (including room set up and tear down) for various training events
  • Assist in managing the day-to-day costs
  • Support process for invoices and accruals for operating income, expenses & capital expenditures for the department relating to office administration expenses
  • Regular and vigilant monitoring of the business’ operating expenses and development and implementation of initiatives to reduce unnecessary expenses. Lead the purchasing of technology related spends
  • Clearing and Purchasing Card within acceptable timelines
  • Minimum 2 years of experience within CIBC – working knowledge of CIBC policy procedure and office process
  • Strong organizational & administrative skills
  • Strong PC skills in Microsoft Office, Outlook, Word, Power Point, and Excel and use of ServiceNow
  • Excellent interpersonal communication (verbal and written) skills and the ability to use these skills with staff at all levels of CIBC and external vendors
  • Experience with CIBC Technology and systems preferred
  • Sufficient analytical and consulting skills to match the correct 'solution' to the department's needs and influencing skills to promote the program or processes to a wide audience who have a variety of needs and preferred approaches
49

Operations Administrator Resume Examples & Samples

  • To ensure timely & accurate delivery of all sub-participations processes (set ups, weekly & monthly certificates, internal & external query resolution, terminations) liaising with our Capital Markets Team, Participants & outsourced banking providers
  • Become the subject matter expert in and take responsibility for the monitoring and oversight of the documentation, booking, funding and cash application processes for key EMEA strategic customers
  • To support & deliver advance Vendor funding requirements to meet customers monthly, quarterly or yearly requirements ensuring relevant commissions are booked & monitor collection
  • To provide support to Risk Teams in the reconciliation and balancing of reports, cash books, bank accounts, vendor and dealer accounts as and when applicable
  • To become a Subject Matter Expert being able to provide support, guidance & training to the outsourced Team, Capital Markets & Risk Teams on operational processes
  • To assist in Operations Audits undertaken by internal or external Audit Teams as well as supporting & providing monthly reporting to meet CDF Regulatory requirements
  • To provide holiday/sickness cover for other Operations Team members
  • To identify process improvements within own area of expertise and wider Operations Team and take responsibility for implementing these ideas to enhance performance and productivity
  • Working knowledge of the Microsoft Office package
  • Ability to work independently and as a wider team member with minimal supervision
  • Attention to detail, problem solving attitude, strong organizational skills, improvement mindset, proactive in identifying improvement & efficiency opportunities
  • Ability to make decisions within the agreed boundaries with minimal supervision
  • Ability to communicate effectively with internal and external customers – a strong team player
50

Operations Administrator Resume Examples & Samples

  • Completing all administrative tasks within agreed SLAs on a daily basis, while also adhering to internal policies, procedures, possibly needing to work outside scheduled work hours if needed
  • Undertaking quality control checks on team member outputs to ensure accuracy, especially on large value transactions
  • Performing ad-hoc or exception requests for escalated matters
  • Identifying red-flags for suspect transactions and initiating pro-active behavior for retaining clients
  • Working closely with Credit Analysts when executing on instructions received from Cards Risk for proactive blocking of Credit Card accounts which display risky behavior
51

Mortgage IT Operations Administrator Resume Examples & Samples

  • Identifies and communicates future implications if SLAs are in jeopardy and works closely with outside vendors to troubleshoot and resolve identified issues
  • Provides server hardware and operating system service and support in response to business inquiry to troubleshoot issues
  • Assists in the implementation of new server and hardware deployments and upgrades
52

Fixed Income Operations Administrator Resume Examples & Samples

  • Settlement of FED & Euroclear Fixed Income Products
  • Maintain and balance repo positions
  • Fail trade reporting/management/resolution
  • Process Intraday Margin Requirements
  • Cash & Position break resolution
  • Handle all trade exceptions on a timely basis
  • Take ownership of inquiries, deliver on commitments, and ask for support as needed
  • Cross train and assist other staff members when necessary
  • Assist with claim resolution
  • Customer Confirmations (verbal / written)
  • Ensure compliance of all department procedures and policies
  • Ensure a professional work ethic across all business lines
  • Knowledge of Fixed Income settlements ( Euroclear and/or Fed Wire in particular )
  • Experience with ICI/IMPACT, RTTM, DTC, Obligation Warehouse, and all ADP/Broadridge related functions an asset
  • Proficient computer skills in Windows-based software products such as Outlook, Word, Excel
  • Detail oriented / organized and results driven
53

Wintel Server Operations Administrator Resume Examples & Samples

  • Health Checks
  • Monitors and performs health checks for File & Print Infrastructures, works with regional operations teams to correct issues/alerts. Identifies and escalates repeat failures
  • Verifies success on all data replication jobs, troubleshoots failures and performs restarts where needed. Escalates repeat failures
  • Infrastructure Monitoring
  • Monitors SCOM server management console alerts .Corrects any Application level alerts. Works with engineering and vendors gathering relevant logs and data to be able to troubleshoot and correct issues
  • Reviews capacity breaches and develops/executes action plans to bring capacity back within thresholds
  • Manages space on user home and shared volumes ensuring that sufficient capacity exists to meet business needs
  • Acts on results of storage reports expanding/contracting volumes to remain within thresholds
  • Forecasts volume growth and ensure requests are submitted to storage teams to increase storage as required
  • Works with business representatives to minimize storage growth, develops storage policies with the business. Runs agreed storage policies against user data volumes in line with predetermined and agreed schedules
  • Monitors capacity reporting systems ensuring that all capacity breaches have action plans, Follows up with local support teams to ensure plans are being progressed
  • Runs any Ad-hoc reports and storage cleanup activities as requested by local business
  • Risk reporting/monitoring
  • Monitors the Vulnerability database for server non-compliance or acts upon requests from Vulnerability Mgt team . Follow up non compliant servers with the teams responsible for Patching /Antivirus etc)
  • Server Hygiene/Maintenance
  • Performs regular monthly housekeeping/maintenance activities on the server infrastructure as determined by operations and engineering teams Ensures that all maintenance is performed within the agreed maintenance windows for the region concerned, that all change requests are raised and approved and the results of the maintenance work is published
  • Plans and supports major events affecting the infrastructure. Maintains and executes regular disaster recovery plans as they apply to the F&P Infrastructure . Plan and execute regular high availability testing
  • Security/Risk Management
  • Monitors systems for gaps in risk policies. Works with appropriate support teams to correct breaches. Escalates any compliance exceptions to the appropriate teams
  • Monitors Incident queues, responds to tickets with known error/resolutions. Ensures all problem tickets are responded to and resolved within current service level timeframes
  • Monitors open tickets and ensures these have regular updates. Escalates to engineering/vendors as appropriate
  • Reviews incidents conducts analysis and raises Service Improvement Programs to drive down incident volumes
  • Service Requests
  • Monitors service request queues, Plans and completes the change as detailed in the request ensuring that all change processes are followed and service levels met
  • Execution of various project tasks/initiatives , examples would include new infrastructure deployments, Mass data migrations associated with virtualization/ consolidation , new product rollouts
  • Bachelor degree or equivalent education / work experience
  • Strong interpersonal, written and oral communication skills, Ability to actively listen and clearly communicate with other teams globally. Able to clearly articulate to technical and non-technical audiences alike
  • Distributed computing operations experience working in a large-scale, complex, global environment, Experience of financial services industry would be a distinct advantage
  • Strong understanding of computer operations and data center procedures, understanding of ITIL methodologies an advantage
  • Broad technical skills in Microsoft Server W2Kn, Active Directory, and associated toolsets
  • Capable of planning and delivering small intra team programs and leading small to medium projects. Ability to run and deliver small projects
  • Experience of scripting tools to allow automation of key operational functions a definite plus
  • Strong Problem management and troubleshooting skills
  • Qualified to MCSE
  • Self motivated, able to work to goals with minimum supervision
  • Ability to manage and prioritize multiple tasks
  • Windows 2003/2008 administration experience
  • Windows clustering and Print services
  • Netapp Filer and filer admin tools Symantec Netbackup experience
  • Experience in any number of the following operational monitoring and maintenance toolsets i.e SCOM, ESM, FILECENSUS, NETBACKUP, PUREDISK, TIVOLI, NETAPP (DFM), DFS, FTP/FTPS, ACOPIA, ROBOCOPY, MS Administration toolsets
  • Understanding of ITIL methodologies
54

Operations Administrator Resume Examples & Samples

  • Portray a high level of knowledge of CDS;DTCC and its various functions
  • Have a broad knowledge of the ICI, ADP ( Broadridge) systems
  • Be able to reconcile account differences and issues and articulate to the proper channels what the issues are
  • Have excellent communication skills in order to work with co workers and customers alike
  • Have the ability to deal with high volumes of trades to ensure settlement
  • Reduce risk and cost to the firm by escalating all potential issues to upper management
  • Be a team player who collaborates well with associates and senior management
  • Strictly adhere to all firm policies and procedure
  • Have proficient skills in Windows based products such as Outlook, Word, Excel, VBA and macros
  • Have the ability to multi task in a pressured environment
  • Interface with various business lines along with brokers and correspondents to rectify any DTC trade discrepancies
  • Have a strong knowledge of various CDS, DTC products such as equities, corporate and municipal bonds and ETF’S
  • Previous experience with back office Operations and interaction with traders preferred
  • Strong Knowledge of ADP, ICI, DTC, CDS as these systems are used extensively
  • Bachelor Degree in relevant field
  • CSC completion preferred
55

Operations Administrator Resume Examples & Samples

  • Make points corrections for Staffing Agency as directed by Fanatics HR
  • With manager approval, clearing discrepancies associated with Time-Off Task flags
  • Print Fanatics attendance counseling’s sent out by HR and organize with other counseling’s that need delivering so managers have one complete set of what they need to deliver
  • Additional Tasks They May Do As Time Allows Particularly Off Peak
  • Must have strong organizational skills
56

Operations Administrator Resume Examples & Samples

  • Assist in the management of Fanatics’ Time and Attendance system
  • Identify, track and reconcile timecard reports and verifications
  • As requested - run/track production reports, update operations reports and create new reports
  • Update VOA and Gemba board logs
  • Provide support for engagement events
  • Assist with additional tasks as needed
  • Must have administrative experience such as data entry and managing data driven report processes
  • Must have the ability to multitask and manage details of different processes efficiently
57

Seasonal Operations Administrator Resume Examples & Samples

  • Clear flags in Time and Attendance system and assess attendance point for associates for unexcused absences
  • Collect/organize time off request forms for Fanatics associates from managers and associates. Get approvals from managers for time-off requests as required
  • Ensure proper coding of “time paid not work” and “time not paid, not worked” such as Paid Personal Time/Voluntary Time-off/Lack of Work for Fanatics associates
  • Enter punches for orientation time for staffing agency new starts
  • Research associates counseling history as needed to confirm correct level for next counseling, dates of prior counseling’s, etc. or provide summary of performance history for manager to use in making a recommendation for termination. – This is more focused on Fanatics associates
  • Submit counseling’s for both Fanatics and Staffing Agency associates (including tracking approval and printing for managers to deliver for Fanatics associates)
  • Administrative experience utilizing a time and attendance system is strongly preferred
  • Must have the ability to multi task and manage details of different processes efficiently
58

Engineering Operations Administrator Resume Examples & Samples

  • Manage incoming calls through the Starz Affiliate Support Hotline. Duties include performing new signal authorizations, swaps, trips, deauthorizations, and providing technical troubleshooting and support for Starz MVPD (Multichannel Video Programming Distributor) partners
  • Maintain signal authorization and tracking database by performing periodic audits of all signal information, including headend service reconciliations and transport provider audits
  • Responsible for importing monthly subscriber updates into Starz’ Medea tracking system
  • Work directly with Starz Engineers, Finance, Sales and Legal teams to update launch requirements and signal request processes
  • Create and maintain reports and documentation for authorization procedure manuals, new service launches, Affiliate website content management system operation, signal audit process, disaster recovery procedures and others
  • Maintain Starz Affiliate website with accurate and up to date information
  • Assist in Affiliate notifications, code download and other special processes
  • Research, test and troubleshoot new software features for Starz’ authorization and tracking systems
  • Monitor Starz’ linear and non-linear channels, report any disruption in service and monitor problem resolution
  • Train 24/7 Engineering staff on Affiliate Operations’ procedures
  • Duties may include periodic rotation through a 24/7 on call schedule
  • Associate’s degree or its equivalent in broadcasting, communications, or similar discipline preferred; minimum of three years hands-on experience in a broadcast environment with an emphasis on transmission systems, including general knowledge of headend operations and satellite receivers
  • Candidate must have excellent organizational, written, and verbal communication skills
  • PC experience with working knowledge of Windows, Excel, and Report Tools are necessary
  • Working knowledge of Arris Uplink systems and SintecMedia’s Medea/Workflow products, Sybase, HTML, and Call Center operations preferred
  • Individual must have the ability to work in conjunction with the company managers and employees and to proactively recognize and implement superior customer service to internal and external customers
  • Ability to read and interpret documents such as legal agreements, safety rules, operating and maintenance instructions, and procedure manuals
59

Operations Administrator Resume Examples & Samples

  • Participating in regular team meetings to provide feedback around process improvement and increasing the service offering to clients
  • Knowledge of Wrap administration platforms and experience working with superannuation products, managed funds, ASX listed securities and international equities is preferential
  • Strong outcome focus with the ability to investigate, analyse and resolve issues
60

Onboarding Operations Administrator Resume Examples & Samples

  • Discuss processing issues with field members of the Americas Talent Team (ATT), other EY personnel, and external parties, as appropriate
  • English language skills - effective written and verbal communication
  • A positive 'can-do' attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
  • Proficient with standard technology including Microsoft Windows, Excel, Word, Outlook, intranet, and other ATT-related applications
61

Operations Administrator Resume Examples & Samples

  • Assisting the Operations Manager with administration and diary management, setting up meetings, booking meeting rooms, refreshments and equipment
  • Manage the LTG Operations Team inbox dealing with queries such as lost keys and spare laptops
  • Review monthly staff welfare costs and identify any costs that need reallocating immediately. Liaise with Head of Tax and local Finance partner
  • Manage Tax library and build basic knowledge of contents, placing new orders for books and renewing subscriptions, process and code invoices
  • Review Health & Safety DSE assessments weekly and allocate any that require work station assessments to the representatives; order appropriate equipment and follow-up. Conduct maternity risk assessments
  • Liaise with trainees to gather capacity and distribute this on a weekly basis
  • Update Movers spreadsheet with new joiners, leavers and secondments/sabbaticals etc. Provide first day details to HR Services for all new joiners in a timely manner
  • Monthly timecard reconciliations to cross-check absence, liaise with staff to ensure any unrecorded absences are logged in a timely manner and liaise with HR regarding any that remain outstanding past deadline
  • Check monthly utilisation reports and send to bubble leaders. Notify the Analyst Team of any changes
  • Manage overtime and TOIL claims to ensure they are taken in line with the firm& policy
  • Maintain pigeon holes ensuring Post Room are notified of any joiners, leavers, movers
  • Report on Performance Review actions to ensure all staff are completing their reviews in a timely manner
  • Responsibility for lockers and storage cupboards; maintain records of ownership to ensure leavers space is cleared before departure and new joiners are aware of their allocation
  • Work with the Finance Administrator to understand department cheque matching and banking processes; assist with this during busier times and absence
  • Department administration including weekly comms, returning IT equipment, ordering gifts for staff, organising local drinks
  • Project involvement
62

Fulfillment Center Operations Administrator Resume Examples & Samples

  • Manage daily time and attendance for all zulily associates and input the proper pay coding into Kronos
  • Assisting with zulily high volume hiring events
  • Assisting with activities coordinated by the Administrative Assistant to the General Manager
  • Communicating to associates relevant information from Human Resources
  • Assisting with tracking of the discipline program and attendance program to determine the status of the associates
  • High School diploma or GED equivalent
63

Business Operations Administrator, Dach Resume Examples & Samples

  • Process and generate invoices for all Tesla energy customers, collaborate and support relevant departments to this end
  • Create and send Powerwall and Powerpack orders to send to the Gigafactory
  • Work with Gigafactory production planning team and regional/global Business Operations team to complete production allocation
  • Escalate critical issues to senior management in a timely manner
  • BA/BS degree or the equivalent in experience and evidence of exceptional ability
  • Ability to work independently, detail oriented, and execution focused
  • Fluent in English and German
64

Saas Operations Administrator Resume Examples & Samples

  • Commerce Management: facilitates campus ID card issuance, cashless payment processing, account management and reporting on-campus, off-campus, and online
  • Security Management: monitors all campus activity using integrated door access control, video surveillance and mass notification capabilities
  • Bachelor Degree and 2-3 years of related work experience
  • Computer Science degree preferred
  • Self-motivated with attention to detail
  • Desire to continuously learn
  • Technology Skills
  • System Operations (80%)
65

BDS Operations Administrator Senior Resume Examples & Samples

  • Contract review background helpful
  • Excellent judgment and decision making skills to fulfill daily responsibilities
  • Ability of multitasking to be able to simultaneously handle multiple requests/tasks
  • Advanced Microsoft Excel experience helpful as it will be needed to work on projects
  • 2 to 3 years industry experience
66

Operations Administrator, Wealth Management Resume Examples & Samples

  • Audit and process client statements
  • Review miscellaneous pricing requests
  • Support client websites
67

Deposit & Loan Operations Administrator Resume Examples & Samples

  • Provides strategic direction on enactment and carrying out of department initiatives
  • Partners with loan servicing team to guarantee that funding transactions are precise and finished in a timely manner. The transaction may include wires transfers, ledgers and all additional transactions
  • Contributes in development of division policies and procedures
  • Manage continuing account activity and fraud risk by utilizing an effective combination of bank staff, technology based resources and the understanding of data trends
  • Creates goals and objectives for unvarying operations and distinct projects
68

IT Operations Administrator Resume Examples & Samples

  • Monitor Infrastructure components, production printouts, reports, and files to ensure optimal performance and uphold quality standards
  • Adjust, manipulate, and respond to console requests, commands, workflow procedures, and job runs
  • Operate and maintain peripheral equipment as required, including printers, and consoles
  • Analyze, diagnose, and resolve system errors, malfunctions, mis-configurations, and job stoppages to maintain services, enhance capabilities, and prevent system outages
  • Seek assistance from technical staff to resolve production issues and escalate system problems as appropriate
  • Adhere to computer room security procedures
  • Maintain turnover logs, problem logs, tape logs, access logs, and user problem report logs
  • Within the bounds of the SOPs, Troubleshoot and resolve end-user issues, and assist with end-user questions
  • Assist in development and drafting of operating instruction documents and data analysis methodologies for use by other personnel
  • Assist in training Level 1 Employees
  • Work with management to improve Operational procedures
  • 20110824
69

Operations Administrator Resume Examples & Samples

  • High level of numeracy, good organisational skills and a high attention to detail
  • Able to work with minimal supervision to tight deadlines
  • Strong communication skills with an ability to deal with customers / colleagues in a confident and professional manner
  • Strong team and organisational focus
  • Excellent PC skills (including Microsoft Word, Excel, E Mail)
  • A minimum of 6 months of demonstrated work experience in a relevant Banking Operations/Financial role
70

Operations Administrator Resume Examples & Samples

  • Maintenance of all bank loan activity (interest rate resets, principal repayments, principal drawdowns, margin changes) in the Bank Loans systems
  • Provide daily cash flow projections to portfolio managers, analysts and operations
  • Liaison with trustees and agent banks in relation to issues and resolve problematic cash discrepancies with Custodians, Trustees, Agent Banks, and/or Seller Banks
  • Administer WSO data fax service and liaison with service provider to resolve notice issues
  • Quarterly payment date reporting – reconciliation with portfolio managers and custodial banks
  • Perform daily maintenance of internal and external credit ratings
  • Monitor compliance reporting to internal departments
  • Systems testing of upgrades and enhancements
  • Work with the team to increase automation and identify efficiencies of core processes
  • 0-2 years of leverage loan experience (Agency or closing group) work
  • Knowledge of Wall Street Office (WSO) and Everest is preferred
  • Organizational skills necessary to meet deadlines, prioritize projects, and multi-task
71

Operations Administrator Resume Examples & Samples

  • Processing of Loan Facility draw down, rollover and repayment transactions
  • Ensuring work is carried out and completed in a controlled, compliant, timely and accurate manner with emphasis on attention to detail
  • General Administrative duties e.g. filing and data collation
  • Issuance of Client Statements
  • Collating of data for Client Data Access Requests
  • Dealing with Client and Internal queries, ensuring that they are resolved efficiently and to agreed deadlines
  • A minimum 6 months of demonstrated work experience in a relevant Banking Operations/Financial role
72

Senior Branch Operations Administrator Resume Examples & Samples

  • Previous experience in Financial Services industry is an asset
  • CSC and CPH is highly preferred
  • Supervisory licensed, including Options is an asset
73

Branch Operations Administrator Resume Examples & Samples

  • Proactively and professionally provide administrative assistance to assist the IA(s) in meeting client service needs
  • Working knowledge of administrative process and procedures as contained in Sales Administration Manual
  • CSC and CPH successful completion within 18 months of date of hire may be required
  • Successful completion of 30 day BMO NB Investment Representative Licensing Program
74

Senior Branch Operations Administrator Resume Examples & Samples

  • Strong verbal communication skills, French is an asset
  • Minimum of 5 years previous work experience in Financial Services industry
  • CSC, CPH, Supervisory licensed, including Options is preferred
  • Branch Managers Course is preferred
75

Operations Administrator Resume Examples & Samples

  • Wells Fargo is hiring for a similar permanent role in parallel with a start date of 3 Oct 2016 which the successful applicant will be able to apply for
  • Become the subject matter expert in and take responsibility for the monitoring and oversight of the documentation, booking, funding and cash application processes for key EMEA strategic customers. Core processes will be done by the outsourced Team based in Jaipur, India, however accountability on service & delivery will be with the Operations Administrator
  • Flexible & proactive Organized, independent Team player, detail oriented
76

Mortgage IT Operations Administrator Resume Examples & Samples

  • Identifies and communicates future implications if SLAs are in jeopardy
  • Troubleshoots operating system and software performance issues and creates/maintains disaster recovery plan(s)
  • Ensures software version patches, service packs, upgrades etc. and hardware are current as defined in Policy
  • Provides server based application service and support in response to business inquiry to troubleshoot issues and identify business solutions
  • Maintains software and application inventory including licensing
  • Serves as server hardware / operating system expert on any project(s) impacting the network
77

Temporary Operations Administrator Resume Examples & Samples

  • Prioritize assignments and identify and report any barriers to leaders
  • High school diploma or equivalent work experience
  • Ability to research, analyze, interpret, and document transactions and issues, with supervision, following standard PSS procedures
78

Institutional Operations Administrator Resume Examples & Samples

  • Manage existing and new society accounts - respond to queries, provide support and customer service
  • Establish and implement processes for society memberships – work closely with editorial, finance and development teams
  • Prepare and provide accurate analyses and activity reports for institutions
  • Work with finance, customer services, engagement managers and editorial teams on processes for new and existing products
  • Support Institutional Operations Manager and other members of the Institutional Operations Team with their day-to-day activities
  • Work closely with Marketing on institutional marketing campaigns
  • Work on strategies and tasks that support overall business objectives, and result in long-term growth and success for the Institutional Operations team
79

ACH Operations Administrator Resume Examples & Samples

  • Participates in the receipt and logging of ACH file Transfers
  • Processes appropriate ACH files and payments on behalf of customers
  • Manages window processing within the PEP+ ACH core system
  • General customer inquiry and phone support
  • Balances ACH FED Account in conjunction with the bank’s Accounting Department
  • Supports daily International ACH payment processing
  • Performs end of day processing for large customer originators and ensures safe and sound close of business within ACH core system
  • Ensures policies and procedures are accurate and upheld
  • Participates in testing, development, and/or enhancement of products whether existing or new as assigned by the ACH Operations Manager or Supervisor
  • Performs and distributes monthly payment trending, tracking, and reporting as assigned by the ACH Operations Manager or Supervisor
  • Assists with other ACH projects as assigned by the ACH Operations Manager or Supervisor
  • Assists in documenting and maintaining any/all ACH documentation as assigned by the ACH Operations Manager or Supervisor
  • Helps ensure the payment operations group is in compliance with various Payment Rules and Regulations
  • Complies with and abides by set internal bank policies and procedures
  • Other duties may be assigned
80

Business Operations Administrator Resume Examples & Samples

  • Communicate effectively through both written and verbal means with internal and external parties
  • Manage credit card chargebacks – research and rectify
  • Process stop payments and replacement checks
  • Process returned checks including email communication to the customer
  • Manage overflow of cancellations for policyholders, including refunds of premium and enrollment fees
  • Manage overflow of account changes for policyholders
  • Maintain accounting controls by following policies and procedures, complying with federal, state, and local financial legal requirements
  • Assist as needed with customer account updates based on needs of CCT and TST
  • Complete special projects as needed
81

Temporary Onboarding Operations Administrator Resume Examples & Samples

  • Reconcile and balance HR transactions
  • Assist with special projects as requested
  • Adept at identifying and resolving issues that impact the delivery of quality service
  • A positive 'can-do' attitude and approach to meet new challenges and changes with an open mind
  • Competent at working effectively with others within the HR Shared Services, field Americas Talent Team (ATT) and external parties
82

Identity Management Operations Administrator Resume Examples & Samples

  • Experience in administering enterprise identity management solutions
  • Must have a strong background in Microsoft technologies
  • Experience with ITIL methodologies including change, problem, and incident management
  • Experience with solving complex problems under pressure
  • Certifications in Microsoft Technologies
  • Examples include: MCTS, MCITP, MCSA, MCSE
  • Training in Identity Management (FIM Preferred)
  • Experience in the direct deployment and maintenance of Active Directory and FIM
  • Examples include: Windows 2012 R2 Directory Services, ADFS (SAML) and, ForeFront Identity Manager (FIM)
  • Experience with administering and scripting workflows to solve complex identity management problems
83

Business Operations Administrator Resume Examples & Samples

  • Administration of customer pricing for contracts, special pricing and standing orders
  • Tender, RFP, RFQ administration including coordinating tender submissions
  • Maintenance of NZ Contract Database and co-ordination of contract renewal
  • Sales Team Support and Administration
  • Coordination of complex quotes across multiple product categories
  • Maintain and update various hosted catalogs
  • Report generation for both customers and the business
  • Previous experience in a sales & marketing or administrative support role
  • Qualification in a science discipline &/or laboratory experience
  • Proficient in Microsoft Office Suite, especially Excel skills at intermediate level
  • Highly organised, efficient and able to multi-task with ease
  • Strong attention to detail, all work accurate and performed to a high standard
  • Great communication skills, both written and verbal
  • Ability to build rapport and work effectively with other departments to facilitate business processes
  • Team player with a "can do" attitude and collaborative approach
84

Operations Administrator Resume Examples & Samples

  • 1 Control and record clients (and client’s representative(s) ) activities related to deliveries and movement of cargo products and ensure information data and documentation are recorded and distributed in accordance the appropriate controls standards and in compliance with all Company and regulatory policies
  • Manage clients' daily logistics operation admin interface and provide updates to Logistics Supervisor
  • Assist in internal administration of delivery plans for all activities associated with Puma Energy/ Trafigura Marine
  • Inventory Management: Prepare and check daily inventory to maintain and control inventory level, updating inventory on a daily, weekly and monthly basis, prepare monthly closing, gain and loss report, and check, finalize and confirm throughput figures
  • Prepare monthly activities reports and statistical data to Logistics Manager for Clients billing basis, Port billings, and Organization data needed for reporting
  • Monitor the content and format for all reports requested by Client on daily activities and stock movements
  • Provide support and assistance to transport coordinator on requirements, progress and process of arrival and departure of vessels/ trucks
  • To report on foreseeable problems and errors that may occur directly to Logistics Supervisor
  • To receive and record all delivery of supply materials to Puma Energy from supplier and counterparts
  • Proper filing of all documents, manage filing system
  • 2 Reporting
  • Provide logistical data to other departments on a needs basis to support Operations
  • Attend and participate in the Operational department meetings. Prepare summary of logistics related statistical data and information and submit to Logistics Supervisor
  • Analyze delays and deficiencies that may occur in the operation and work within the group to resolve those issues
  • 3 Support the shipping programs
  • Record all information on arrival and departure, and disseminate within the Department(s), agent(s) and Port Authority
  • Communicate with shipping agents regarding shipping schedules, delivery orders and vessels capabilities concerning specific voyages in order to achieve better planning
  • To monitor and record surveyor attendance
  • Ensure all set documents are in order and distributed/ properly filed
  • 4 Support Logistics Department Activities
  • To adhere to KPI set by company
  • Participate in developing programs and procedures that will keep demurrage to a minimum and in the implementation of conservation measures to arrest oil losses in vessels
  • Utilize Tank Management System (TMS) related to Organization stock, movement reporting and inventory management
  • Monitor document controls in Logistics Department
  • 5 Manage Administration Department Activities
  • Handling incoming call, mails, courier services and distribution
  • Stationery and F&B inventory and replenishment including printing of business card, material gate pass and etc
  • Meeting room booking and requirement such as lunch, snack and etc. including arranging of cleaning up after each meeting
  • Filing and archiving
  • First aids kits maintenance
  • Terminal site access application and site entry permit matters
  • 6 Assist with Customs declaration activities e.g. filing import & exports declaration documents
  • 7 Coordinate between clients and third party laboratory on product testing requirement
  • 8 Adhere to company health, safety and environmental policies and procedures. To comply with HSEQ policies and procedures in performing daily task
  • 9 Perform others tasks that may be assigned by the line manager from time to time
  • Minimum 2 years' experience in operational and distribution business, including supply chain exposure
  • Office administration
  • Clerical duties
  • Customs
  • Oil Industry experience will be an advantage
  • Good communications and interpersonal skills, to deal with a multinational environment
  • Fluent and proficient in English and Burmese
85

Operations Administrator Resume Examples & Samples

  • Providing support to the Operations teams and administrative functions to allow their time to be better devoted to the day to day running of the business and to meet SLA's
  • Work closely with all business groups to provide relief support during busy periods and help meet business objectives
  • Assist with writing procedural documentation for use in training new staff members
  • Maintain an effective document management system for the Operations Support team
  • Facilitate effective administration and office operating procedures and consider improvements to existing processes
  • Support the wider business following the implementation of new procedures
  • Support the Operations business groups with general administration tasks as directed by the Operations Support Manager
  • Assist the Operations Support Manager on projects and general administration as required
  • Provide relief support to Operations Administrators during absences or busy periods
  • Share switchboard responsibilities with Operations Administrators
  • Assist with event planning and coordination when required
  • Working closely with facilities team, would have advantage if having this experience
86

Operations Administrator Resume Examples & Samples

  • Providing support to operational leaders in Operations Shared Services on a daily basis
  • Assist with budget/supply and invoice reconciliation
  • Ensure documents are accurately and efficiently scanned to the appropriate queues in AWD
  • Troubleshooting hardware and software issues
  • Collection and manual input of operational metrics (volumes, accuracy, productivity, SLA’s) for staff on a daily, weekly and monthly basis
  • Daily administrative tasks such as printing of bar codes, logging service escalations, assisting with research and filing, tracking daily attendance
  • Co-ordinate, and monitor daily workflows in order to maintain a consistent workflow with the ability to set priorities and work within tight deadlines for both mail and imaging services
  • Provide excellent quality customer service by meeting all required Service Level Agreements
  • Escalating any staffing or operational issues to the Supervisor/Manager as needed
  • Responsible for coordinating training/cross training of full time/contract staff, including the Temp Agency staff
  • Acting as a back-up to Operations Administrators, this role will require rotation of some operations functions on a regular basis
  • Process live work on a regular basis for all imaging and mail services functions
  • Ensure all documents are stored according to the records management policies and procedures guidelines
  • Other tasks as directed by leader or specific to the area being supported
  • Excellent organizational, prioritization and time management skills for a high/fluctuating volume, deadline driven environment
  • Excellent customer service skills and conflict management skills
  • Demonstrated ability to communicate effectively both verbally and written with all levels
  • Ability to act promptly and accurately under pressure
  • Experience with medium or high volume deadlines
  • Self-motivated with the proven ability to proactively identify opportunities for workflow/systems improvement and initiate change
  • Comfortable with addressing minor hardware/software issues
  • Proficient PC skills, including in-depth knowledge of Excel, Lotus Notes and AWD
  • Flexible and adaptable to rapidly changing priorities and the ability to handle confidential information
  • Ability to perform repetitive tasks throughout the designated shift
  • Previous experience with projects an asset
  • Able to perform heavy lifting throughout the work day (up to 20kg)
87

Operations Administrator Resume Examples & Samples

  • Procure Managed Care Contractors in a competitive process that is fair and can withstand protests. Evaluate the contracts on an annual basis and amend/adjust as necessary
  • Spearhead MCO transition and readiness processes following contract award, including transfer of member data, assessment of MCO readiness (network adequacy, staffing adequacy, policy/ procedure development, and systems readiness)
  • Monitor the performance of contract managed care organizations. Complete reports, compliant with Federal Regulations, regarding the performance of MCOs
  • Review and analyze regulatory changes to assess impact on MCO contracts, Agency policies/ procedures/expectations, etc. Educate agency and make necessary contract and policy revisions
  • Act as agency Liaison/Content Expert for external stakeholders in various forums, including other state agencies and other states and Medicaid agencies
  • Coordinate with other AHCCCS divisions on a variety of issues (e.g. system development, network plans, corporate compliance, claims payment, business continuity, and member/provider community councils)
  • Solicit feedback on the performance of the MCOs from various stakeholders (providers, members, families, and industry developments). Use all sources of information to effect program changes as necessary to assure that the MCOs are meeting the needs of enrollees
  • Requires a Bachelor’s or higher degree in a health care related field
  • Demonstrated experience in methods to develop and administer managed care delivery systems including behavioral health
  • Proficient knowledge of the populations served by the AHCCCS' MCOs
  • Excellent interpersonal skills in one-on-one and up to large groups
  • Skilled in the analysis, evaluation, and resolution of complex problems
  • Proficient knowledge of Long-Term Care services and supports
  • Prefer a MBA, MPA, or MHA and 4-6 years’ experience in the health care field. At least 3 years of direct experience at a management or supervisory level in a MCO, operational management services consulting firm that provides services to MCOs or operational management in a health care environment may substitute for graduate education
88

NOC Operations Administrator Resume Examples & Samples

  • Post-secondary diploma in Computer Systems, Systems Administration, or a related discipline
  • Relevant experience in an IT Administration or Network Operations setting
  • Experience with Windows, Linux, UNIX (Sun Solaris), networking technology and email systems
  • Experience with Databases (Postgres, MySQL, Oracle, Sybase)
  • Experience with Apache, JBOSS, WebLogic
  • Experience with Internet technologies (Mail: SMTP, POP, IMAP ; Web: HTTP, HTTPS ; DNS)
  • Good communication skills and a positive attitude in stressful situations are required
  • Ability to troubleshoot hardware and software related issues
  • Positive attitude under stress
  • Flexibility to work a rotating shift including overnights and weekends is mandatory
89

Trade Operations Administrator Resume Examples & Samples

  • To monitor daily inbound and outbound shipments and process the movements through SAP GTS Customs module for handling by appointed Customs Broker
  • To update ABB product HTS / ECCN information via GTS and Amber Road where necessary
  • To understand Customs procedures, ensure the relevant declarations are correctly made and carry out reporting to ensure compliance
  • To comply with Company policies and procedures notably those associated to GDLI-30
  • Working closely with colleagues in Supply Chain domain to ensure the realization of a seamless supply chain
  • Ensuring all records are maintained and archived correctly
  • Providing reporting as required on day to day activities
  • Managing the movement of products in and out of various countries in accordance with organizational policy and procedure and to comply with relevant local, country and international laws and process
  • Managing the necessary documentation and online forms for the efficient, cost-effective and lawful execution of all import / export activities
  • Maintaining and sharing with colleagues as appropriate, personal knowledge of all relevant import/export law and procedures; tariffs and duties; licenses and restrictions
  • Communicating with export and import related authorities and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities
  • Anticipating, researching and reporting on future changes in import / export laws and in relevant local territory practices, and ensuring such knowledge is factored into the planning of the company’s own strategy, resources and procedures
  • Planning and implementing import / export strategy and activities consistent with overall aims and requirements of the company
  • Monitoring and reporting on results relating to import / export activities
  • Planning and managing the effective and necessary conversation of weights, sizes, values and quality standards interpretations between importing and exporting systems and territories
  • Managing language and communications translation issues and activities as necessary to enable effective relations, distribution and integration of imported / exported products in conjunction with the various supply chain managers / administrators
90

Operations Administrator Resume Examples & Samples

  • Valid forklift certification, which meets OSHA requirements, is required to perform the essential duties of this job
  • Advanced Microsoft Excel and Word knowledge is required
  • SAP & Real SPC familiarity is preferred
91

Operations Administrator Asc Resume Examples & Samples

  • Strong experience in MS Office skills including Word document development/preparation and Excel spreadsheet compilation
  • Exceptionally strong organizational skills
  • Excellent communication and interpersonal skills with network/IT team personnel
  • Excellent formatting, grammar, punctuation, spelling and proof-reading skills
  • Adept at multi-tasking in order to meet changing priorities in a fast-paced environment
  • Prior experience in an IT organization a plus
92

Deposit Operations Administrator Resume Examples & Samples

  • Balances various GLs and DDA accounts
  • Researches and resolves and differences
  • Works InfoPath queues to ensure proper support for requests and then execute customer requests in various core processing platforms
  • Participate in ongoing training
  • Comply with all applicable federal and state laws and regulations
  • 02
93

IT Operations Administrator Resume Examples & Samples

  • Responsible for Hardware, Operating System and Application support of the RND, Development, UAT, Warm Standby and LIVE Assureweb Portal environments
  • Monitor and support the LIVE Assureweb Portal to ensure 24/7 availability of all end-to-end services for portal users
  • Support code deployments and improvements to the Assureweb Portal environments
  • Perform other relevant operational activities as defined by the Portal Operations Team Framework (Backup, Service Continuity, Patching etc.)
  • Participate in the LIVE Portal On-Call Rota to provide support during evenings, nights and weekends
  • To understand and adhere to the IT Security Policies (including Data Protection and Retention) and report any security incident or breach of security Policy IT Security Manager
  • Experience of configuring and supporting a Microsoft Windows Server 2008 / 2012 Environment, including Web Server build and maintenance
  • Experience of supporting and implementing server based network infrastructures
  • General IT Troubleshooting Skills
  • Internet and Network Security Awareness
  • Understanding of Networking Technologies and LAN / WAN concepts
  • Knowledge of Server Hardware Technologies and Concepts (RAID, SAN, NAS)
  • Knowledge of Virtualisation Technologies
  • Knowledge of Backup Technologies
  • Knowledge of Anti-Virus and Firewall Technologies 
  • Knowledge of Load Balancing Technologies
  • Experience of supporting and working within a commercial internet based web application environment 
  • Experience in HP Server and Storage Technologies
  • Windows Server 2003 Support Skills
  • VMware ESX/vSphere
  • Powershell
  • DevOPs – Octopus deploy & Chef
  • Certificates
  • Backup Exec
  • McAfee ePO
  • BIG-IP F5 Load Balancers
  • HP EVA and MSA FC SAN Implementations
  • HP ProLiant Servers
  • Basic Linux Administration Skills
  • HP SIM
  • Basic MS SQL Server Administration
  • Application Performance Analysis / Load Testing / Performance Testing
  • MCP, MCSA, MCSE, MCTS, MCITP Windows Server 2012
  • VMware VCP
94

IT Operations Administrator Resume Examples & Samples

  • Be primary contact on IT desktop end-user support and IT operations administration
  • Facilitate desktop computer and phone equipment procurement, administration, and tracking
  • Administer IT systems including new user set-up, equipment, phones, passwords and access cards; file share and print and services configuration; end-user desktop training; server availability monitoring and troubleshooting; desktop application licensing, deployment, and administration; service contracts relating to IT services such as internet and phone; supervise and develop support technician; administer email; develop and maintain associated documentation of related processes, policies, and procedures
  • Collaborate with IT internal systems engineering and business application development team as well as external service providers as needed to implement solutions and ensure a high-level of support and availability to end-users
  • Maintain a support and administration project task list and manage priorities to best meet the needs of the organization
  • Develop, document, and communicate support and administration project details including budgets, technical purchase specifications, service and support requirements, implementation tasks and schedules, integration strategies, internal and external resource requirements, fallback factors and strategies, and on-going administration and maintenance
  • Provide lifecycle management including initial solution architectural and administrative documentation, incremental expansion plans and strategies, and solution conversion and end-of-life project plans
  • Bachelor of Science, Computer Science or related field preferred
  • 3-5+ years’ experience as IT operations admin role in a global corporate environment
  • Active Directory
  • Windows Server
  • File/ Print Services
  • MicroSoft Office Suite
  • MS Exchange On-line
  • Voice-Over-IP Phone Systems
  • Data and Voice Services
  • Desktop Administration and Support
  • Remote Desktop Support
  • IT Procurement
  • Software Licensing
  • Mac OSX (Secondary) Environment Support
  • Equipment: Specifying, ordering, managing asset lifecycle
  • Internal and External Business Contacts: Primary internal interface is IT; external include tech vendors, service providers, and consultants
95

National Operations Administrator Resume Examples & Samples

  • Takes blanks from weekly Quality Of Service (QOS) Survey Blanks file and obtains QOS contact information from Customer Service Engineers (CSEs); e-mails to Raleigh also reports out the QOS reports and surveys to the appropriate area manager and customer service engineer
  • Monitors and manages Oracle Electronic Timecard (eTC) for the area, including performing audits, making changes to Oracle, entering manual entries, submitting exception reports, running queries, opening billable tickets-revenue reports, working on open billable tickets, creating admin service requests, serving as Oracle point of contact, and tracking down necessary information to close service requests
  • Conducts Onboarding and training sessions for new customer service engineers; Orders laptop, Outlook access, Oracle access, Sets up in Oracle, Create Admin Service Requests, Personal Protective Equipment (PPE), toolkits, and handles orientation for CSE Admin work
  • Distributes incentive and commission payout information; Confirm headcount with payroll and then E-mail individual CSE payout information for Incentives and Commissions
  • Handles Invoicing; conducts research, sets up suppliers, codes, preps and obtains Signatures for Invoices, ensures they are entered in service request, in assigned MarkView box. This includes vendor non-Preventative Maintenance Expenses
  • Completes office administrative duties including, but not limited to, orders office supplies; maintains office equipment; sets up conference calls; serves as first point of contact for the staff; provides customer site requirement letters; and handles all mailing and shipping, including administrating the FedEx account for the area
  • Distributes Performance Appraisal Development scores (PAD) by E-mailing individual Customer Service Engineers their monthly Performance Appraisal Development (PAD) scores
  • Secures Purchase Orders for CSE working with CSE, vendor and purchasing group to assure POs are secured in timely fashion in order for jobs to be performed, manages Pro-Cards (p-Cards) , collects invoices, and codes in system
  • Maintains On Call Schedule. Keeps records and schedule of Vacation, Personal Time Off, (benefit time) of the CSEs
  • Performs Ad-Hoc projects and coordinates all Management requests (i.e. Grass Roots, Office move, lawsuits, Inventory Variance, Revenue Capturing, helping other departments.)
  • Log all Battery Disposal Environmental Protection Agency Compliance forms, ensure they're attached to the related Service Request, and send to Environmental Health and Safety Manager. Log checks received and send to Raleigh
  • Bachelor’s degree from an accredited institution is required
  • Minimum of 3 years of administrative or customer support experience
  • Relocation assistance is not available for this position. Only candidates within a 50 mile radius of the facility will be considered
  • Bachelor’s degree in business administration or management from an accredited institution is preferred
  • Knowledge of Oracle, Markview, PRMS, and Cognos
  • Minimum of 1 year of experience supporting a remote population
  • Ability to work independently and in a team environment; to communicate articulately, confidently, and professionally across many organizational levels and functions; and effectively build rapport with stakeholders
  • Ability to demonstrate attention to detail
  • Ability to handle change in a fast-paced environment
  • Ability to demonstrate proficiency with Microsoft applications (PowerPoint, Outlook, Word, Access, and Excel)
  • Ability to multi-task, prioritize and complete requests and assignments in a timely manner
  • Ability to collaborate and work cross-functionally to maximize business results and positive customer experiences
96

Business Operations Administrator Resume Examples & Samples

  • Previous work as an Administrator in a busy office environment
  • Proficient in MS Office – in particular Word and Excel (training on Visio for the maintenance of the organisation chart)
  • Strong communication skills – written and verbal
97

Globus Operations Administrator Resume Examples & Samples

  • Act as primary liaison for administrative functions and activities to building management and other UChicago tenants, including oversight of facilities services and office maintenance, and office access for staff, business visitors, and other guests
  • Create and track customer-facing documents, including quotes and invoices
  • Create account reporting, budgets, and other financial information as appropriate, including tracking payments received and depositing cash
  • Provide advanced and on-site administration of marketing and other events, including troubleshooting and technical support for events with attendees from multiple sites (Adobe Connect, Skype, Blue Jeans, etc.), and creating and compiling customer-facing collateral, scheduling and coordinating shipments for conference exhibit materials
  • Coordinate meeting schedules, and maintain individual and shared calendars
  • Arrange business travel for Globus staff, some of which may involve coordinating complex travel schedules for multiple people
  • Complete expense reports for Globus staff
  • Increase efficiency of administrative functions and improve service quality by streamlining processes and modifying procedures, and applying new tools
  • Manage procurement of office equipment, identifying suitable products and negotiating with suppliers as necessary; order and coordinate weekly team lunches, ensure kitchen is adequately stocked with supplies and refreshments, and manage catering for special events
  • Receive and distribute shipments and mail
98

Retailer Operations Administrator Resume Examples & Samples

  • Preparation of all legal agreements, amendments, default notices, as they relate to Petroleum’s Method of Business. Maintain the integrity of the data by performing proper QA of all these documents & details
  • Initiate and administer various processes for the entire petroleum network (290+ sites) (e.g. annual renewals, Retailer Changeovers, reconciliations etc.)
  • Administer projects from the Petroleum Network Development Schedule
  • Administer and manage Letters of Credit ($6 million total) and Reporting
  • Identify trends & provide recommendations on ways to reduce costs as it relates to various expenses
  • Maintain and update the AS400 system with new site information, allowance changes, licence rates and contract dates. Ensure the integrity of the data and proper set up is executed
99

Systems Operations Administrator Resume Examples & Samples

  • Process applicants for ID cards
  • Process ID card applications
  • Perform quality control checks
  • Process access control requests
  • Prepare system generated reports
  • Prepare status reports
  • Provide customer service support
  • Provide training
  • Update files
  • Identify and resolve ID card problems
  • Identify and resolve access control problems
  • Performs assigned duties in an satisfactory manner
  • Works well with co-workers and supervisors
  • Observes work hours
  • Demonstrates punctuality
  • Maintains good relations with the public
  • Wears business casual attire
  • Minimum 1 years of clerical and data entry experience
  • Good typing skills (30 WPM)
  • Ability to perform work with minimal supervision
  • Good working knowledge of Microsoft Windows Applications/Programs
100

Business Process Operations Administrator Resume Examples & Samples

  • Processing of business operations using company systems: Vote Processing, Validation of scanned votes, Vote Reporting, Filling vote reports, Batching, Splits, and other documents
  • Capturing alpha/numeric data timely and with solid accuracy into 2 unique computer systems
  • Electronic verification of data input by others in the unit
  • Sorting and batching incoming mail
  • Supporting NOBO List and Analytical Report processing using MUSIC and Workflow systems and responding to client inquiries
  • Maintain and update NOBO List and Analytical Report information on databases
  • NOBO list upload and inform transfer agents when available
  • Overtime is required during the proxy season (March -- May) and whenever required, based on processing volumes
101

Operations Administrator Resume Examples & Samples

  • Assist manager and supervisors in preparing, tracking, and managing the operational and capital budgets
  • Prepare invoices and enter into Lawson accounting system
  • Generate contracts, prepare general service agreements, work directives and request for services or materials
  • Time sheet review and entry into the HBS payroll system, maintain records including tracking of lost time, vacations and other employee records
  • Data entry for training records into the OQ ISNetworld program and tracking of company fleet vehicles
  • Maintain filing system for general office and DOT forms
  • Generate requisitions and do receiving in Lawson Procurement System
  • Reconcile and enter individual expense report coding into Lawson software
  • Inventory management including issuing, transferring, and auditing stock
  • Answering phones
  • Job level commensurate with skills, knowledge and experience
  • 3 to 5 years experience in office administration
  • Familiarity with budget development and cost tracking experience
  • Ability to demonstrate proficiency with Microsoft Office products (Excel, Word, Outlook, and PowerPoint) and other general computer skills
  • Self starter, able to learn on an individual basis, keep required work schedules, focus attention on details, and follow work rules
  • Ability to effectively plan, organize, prioritize and complete work with a minimum of supervision
  • Work in a team environment, take direction from and provide support to multiple supervisors, function in a multi-task environment to meet deadlines
  • Above the minimum requirements; not required but advantageous in this position: Bachelor’s Degree in Business Related field preferred but not required
102

Department Operations Administrator Resume Examples & Samples

  • Organizational and planning/problem solving skills
  • Ability to interact well with a variety of personalities and individuals at all levels
  • Basic accounting skills and familiarity with financial statements
  • Computer proficiency to include Microsoft Office
  • Ability to handle and work well under pressure
  • Be multi-task oriented and capable of prioritizing workloads to meet deadlines
  • The ability to supervise others
  • Advanced proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) and FileMaker Pro
  • Familiarity with Google Docs and Google Calendar
  • Advanced accounting skills
  • Familiarity with automated financial systems (e.g., Banner or equivalent)
103

Employee Success Operations Administrator Resume Examples & Samples

  • Manage employee and pay data process and internal controls
  • Maintains a high level of confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations
  • Work in close partnership with the Recruitment and payroll teams
  • Support voluntary and involuntary separation processes in partnership with Employee Relations
  • Serve as the audit function for the operations team
  • Responsible for New Hires' systematic on boarding from Peopleforce, Workday, Supportforce and I9 Tracker
  • Backup support to other team members on daily tasks
  • Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics
  • Perform the procedural steps for downloading of data through multiple tools and methods
  • Identify and participate in continuous improvement initiatives
  • Bachelors' degree required
  • 2 years previous experience in human resources
  • Proficiency in Workday or other HRIS applications
  • Ability to: analyze, and interpret employee/employment data
  • A minimum 6 months experience in one or more of the following areas: project management, HR system support, customer support, reporting
  • Proficiency in employee or customer experience through written and verbal communications
  • Must be capable of multi-tasking in a busy, high-volume environment and have the ability to effectively manage time, prioritize tasks and work within deadlines
  • Must be well organized with keen attention to detail with demonstrated effective follow-up skills
  • Regular and predictable attendance is required
  • High degree of motivation and initiative
  • Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the team, the employee experience and the company
  • Ability to adapt to an ever-changing environment
104

Email Operations Administrator Resume Examples & Samples

  • 1 – 3 years Microsoft Exchange & Active Directory experience
  • HS diploma
  • Familiar with Remedy ticketing software
  • Ability to focus on ticketing system for sustained periods
  • Ability to follow standard operating procedures
  • Possess strong oral and written communication skills to escalate problems encountered
  • Possess basic literacy in Microsoft Windows Server environment
  • Comply with ticket data entry standards
105

Operations Administrator Resume Examples & Samples

  • Input of transactions into payment system and SWIFT system
  • Input of accounting vouchers
  • Processing transactions and general customer service
  • Previous bank operations position a plus
  • One year of experience in financial industry and general knowledge of banking industry
  • Some knowledge of SWIFT messages and wire transfer processing
  • General knowledge of Banking operations Specialized knowledge of payment processing preferred but not required
106

BDS Operations Administrator Resume Examples & Samples

  • 1-3 years industry experience preferred
  • Financial experience preferred
  • Excellent oral/written communication skills
  • Strong customer service and multitasking abilities
107

Technical Operations Administrator Resume Examples & Samples

  • Under limited supervision, performing real-time monitoring of systems for software and hardware errors, application failures and network incidents
  • Executing the Incident Management process and fulfilling associated obligations of the Incident Management Assistant which is a part of Major Incident Management process
  • Monitoring market data connectivity issues with clients, exchanges, market centers, and network providers
  • Performing real-time monitoring of batch processes, end of day jobs, automated system startup & shutdown of systems
  • Detecting, solving and escalating Incidents to appropriate support teams around the globe
  • Assuring well balanced monitoring by identifying optimization opportunities and cooperating with appropriate support teams
  • Updating associated documentation and procedures as directed
  • Excellent communication skills are required, inclusive of strong verbal and writing capabilities
108

Operations Administrator Resume Examples & Samples

  • Data entry of purchase orders into SAP
  • Aligning Purchase Order delivery dates with SAP dates
  • Coordinating with Master Scheduling
  • Update the delivery matrix excel file
  • Obtaining shippers from various UTAS facilities
  • Data entry of shipping information into Boeing's system
  • Analyzing On Time Delivery (OTD) performance
  • Assisting with reconciling aging receivables
  • Other functions with Contracts group as needed
  • Must work well in a team environment
  • Good communication skills needed to work closely with Program Office, Master Scheduling/ Production Control, Operations, Supply Chain and external Customers
  • Must be proficient in MS Office, Excel, and SAP
  • Ability to provide support after-hours and on the weekend, as needed
  • Must be authorized to work in the U.S. without sponsorship
109

Channel Operations Administrator Resume Examples & Samples

  • Customer oriented, able to communicate with top Barco partners in a relevant manner
  • Has a sense of urgency
  • Ability to work internationally
  • Fluent in English (other language is a plus)
  • Strong skills in words and excel
  • Strong attention to details, very analytical
  • Organised
110

Bank Operations Administrator Resume Examples & Samples

  • Research payment exception items, post payments to Nordstrom accounts or return unprocessed items to customers
  • Process non-conforming payments, including debt management recovery for Nordstrom VISA and Retail cards received from other Nordstrom facilities and vendors
  • Coordinate processing of Corporate Card personal payments with Corporate Card Administrators
  • Balance and prepare daily deposit for internal payment processing depository account
  • Investigate and process Credit Balance Refund requests, Gift Certificates, Nordy Notes and Gift Cards
  • Review cardholder inquires received from the legal post office box, providing resolution or entering item into dispute process for further research
  • Maintain regulatory compliance of customer cease and desist requests
  • Decision payments in Exception Management queue
  • Respond to customer and financial institution telephone inquiries regarding depository accounts, payment processing and related bank operations
  • High school, GED or vocational school diploma is required
  • Minimum of one year of job related experience is required. General knowledge of bank operations systems applications and one year of credit banking related experience is preferred
  • Working knowledge of Microsoft Office with a beginning to intermediate level of proficiency in e-mail (Outlook), word processing (Word) and spreadsheet (Excel) software applications is required
  • Ability to be flexible and deal with changing priorities
  • Ability to effectively communicate, both orally and in writing
  • Ability to process banking transactions accurately and in a timely manner
  • Ability to develop and maintain effective working relationships with employees and customers
111

Temporary Operations Administrator Resume Examples & Samples

  • Management of CMS relationship and dashboard
  • Payroll timekeeper in Workday system
  • Purchase Order management for non-material purchase orders
  • OSHA record keeping (injury reporting, worker comp, etc.)
  • Daily entry of distilled spirits for the distillery
  • Transfer of spirits to warehouse
  • Safety Leader for Woodford: log all permits and metrics paperwork
  • Participate on Safety Committee to capture notes and support follow-up items
  • Complete finished goods physical inventory recap
  • Record grain receipts and usage in SAP
  • Complete and submit the monthly grain usage recap to the Manager of Strategic Sourcing/Commodities
  • Responsibilities for capital projects – generate monthly capital spending reports, complete and submit project close-out requests to corporate accounting, circulate Capital Approval Request forms for approval
  • Participate in warehouse physical inventory counts and provide recap of issues/outages to controller after inventories are completed
  • Monthly reporting – gauge reports to OPG summary, dump activity, cost charts
  • Quality charge backs
  • Submit and process production-related invoices in Prodagio
  • Office Supply ordering
  • Employee engagement events coordination - coordination for communication meetings (room reservation, triage / coordination on Q&A from the suggestion box, etc.)
112

Operations Administrator Resume Examples & Samples

  • Ensuring regulatory compliance is followed
  • Strong data entry and administrative skills – both alpha and numeric
  • A high attention to detail
  • Demonstrable experience in a processing/operational environment
113

Operations Administrator Resume Examples & Samples

  • Following Sandvik EHS directives
  • Preparation of routine reports and presentations as needed
  • Administration support of Kronos timekeeping system including adding and deleting users, updating cost centers, pay rule, supervisor, and other employee information, as well as, sign off of time cards and submission of payroll files to payroll
  • Coordinating Sandvik Hyperion remote team member visits including hotel, transportation, meal, and event planning
  • Supporting coordination of mailings & mass communications
  • Submitting ad hoc payment adjustments and/or special payments to payroll on a bi-weekly basis
  • Completing certificates for Recognition awards and SCAN Plus awards
  • Completing expense reporting for departmental p-card and processing invoices for payment
  • Preparing and scheduling new employee orientation for client group and supporting onboarding of new hire including processing new hires into the appropriate systems, securing technology requirements, etc
  • Completing all items related to exit checklist for client group including terminations from systems
  • Checking the suggestion box and mail boxes and distributing to appropriate parties
  • Preparing all requested reporting including Fair Play, Seniority Listings, Birthday & Anniversary data, and Salary Planning data
  • Preparing all departmental data preparation including Performance Management, Bonuses (quarterly/annual; exempt/non-exempt), Step Progression Increase including notifications, and others as needed
  • Supporting the Performance Management process including manager follow-up, data audit, and scheduling as required
  • Supporting Employee Survey administration as required
  • Drafting and posting employee announcements to bulletin boards
114

Programming Operations Administrator Resume Examples & Samples

  • Enter barter contracts into Wide Orbit Programming System (WOP), link contracts to product in WOP, and keep local transmission schedule up to date. Provide backup to assist Program Services Coordinators if necessary
  • Assist the Program Director with building out future program schedules for primary channel and secondary duopoly station
  • Prepare and distribute operational memos to master control and other departments for special event programming/sports telecasts with detailed information
  • Process and enter Public Service Announcements (PSAs) in WOP
  • Communicate with ABC Affiliate Relations to provide preemption reports and follow up regarding all clearances, interruptions, etc. per ABC Affiliate Agreement, when applicable
  • Prepare reports in ABC’s E-Affidavit System
  • Participate in Syndication Representatives meetings to introduce new programs for acquisition, when needed
  • Prepare and file FCC quarterly reports by the required deadline
  • Follow all FCC Closed Captioning requirements and respond timely to viewer complaints
  • Order LIVE Closed Captioning for local program specials, news coverage, etc
  • Respond to viewer e-mails or provide an in-person response
  • Enter travel and expense reports (T&E’s)
  • Provide backup for new employee orientation/new hire packages when needed
  • Provide backup for the switchboard operator during lunch break on designated days
  • Initiate and provide support for specific station events/initiatives
  • Initiate and follow through on work projects; meeting and respecting deadlines
  • Other duties and projects as assigned
  • 3-5 years of broadcast industry experience
  • Bachelor’s degree preferred
  • Proficient in MS Office required
  • Knowledge of Wide Orbit Programming Systems preferred
  • Good communication skills in verbal and written form and have the ability to converse with a diverse group of people
115

Operations Administrator Resume Examples & Samples

  • Set up new accounts within our trust accounting system and our trading platform
  • Gather responses for voluntary corporate actions. Process mandatory corporate actions within our trading platform
  • 1-2 years of Investment Operations and/or Accounting experience
116

Platform Operations Administrator Resume Examples & Samples

  • Processing and authorising of applications, client & adviser maintenance, payment processing and asset transfer requests
  • Working collaboratively with peers to ensure work is processed accurately and SLA is maintained, liaising with both internal and external stakeholders to ensure the successful completing of requests to solve issues and meet client needs
  • Understanding all aspects of processing, with focus on legislative, risk and reputational implications, maintaining procedures via the SSC&O's knowledge management tool
  • The ability to develop and maintain effective relationships with internal clients
  • Proven history of high performance
117

Product Operations Administrator Resume Examples & Samples

  • Your prime responsibility is the housekeeping of the product master data mailbox and focus on issue resolution, take appropriate actions and priorities to ensure timely handling of master data requests for both CMS and ES business. Address resource or process issues to proper owners
  • Implement strategic product initiatives as defined by Global Product Management using standardized operational processes
  • Introduce products in our system on request of Global Product Management and ensure correct product master data are assembled timely in cooperation with the responsible business owner and get entered in the system in an accurate way to support the sales, supply chain and manufacturing process
  • Provide the business daily and critical SAP support for MM from a crisis management and order fulfilment point of view to allow product can be delivered to our customers even when existing procedures cannot be followed
  • Coordinate product rationalization activities as requested by Global Product Management (analysis/SAP material changes/communication to commercial/internal)
  • System Maintenance: Insure product-line related information in all databases is current and complete (SAP related data such as sales statuses, product hierarchies, price…)
  • Ensure price book (base material) prices for assigned product lines are maintained in SAP as directed by Global Product Management
  • Coordinate management of change requests, plant and sales org extensions, pack type additions…
  • Minimum a Bachelor’s Degree or equivalent knowledge and experience
  • Good administrative skills
  • Languages: Dutch and English (oral and written) – other European languages can be an advantage
  • PC skills : MS Office (Outlook, Word, Excel, Powerpoint…), good knowledge of Excel and data analysis, SAP knowledge is a plus but not required
  • Chemical knowledge is an advantage (but not necessary)
  • Well-organized and structured planner
  • An independent worker as well as a team player
  • Stringent worker with eye for detail
  • You have the natural drive for bringing solutions
  • You have the ability to prioritize and handle multiple topics, you can work under pressure and deadlines
118

Operations Administrator Resume Examples & Samples

  • Ensuring that our customers come first is a key responsibility of the role
  • Processing all client requests through the new business stage / life cycle of their policies. This will involve ensuring that requests are processed in accordance with product rules and the company's processes and procedures
  • Dealing with clients and brokers over the phone
  • Complaints handling
  • Keeping abreast of legislative and industry changes and incorporating these into Company practice
  • Interacting with other areas of the business e,g,Sales, Propositions, Compliance etc to improve how we work
119

Director of Operations / Administrator Resume Examples & Samples

  • Responsible for and causes compliance with all regulations, laws, policies and procedures applicable to home health and reimbursement issues. Educates all staff members about state and federal rules and regulations as well as ACHC, and other regulatory agencies standards. Oversees the implementation of agency policies and procedures Educate all staff members about state and federal rules and regulations
  • Participates with the physician, referral sources, and professional staff in decisions regarding patient eligibility and suitability for home care services
  • Acts as a liaison between staff, patients, physicians, and other health care providers
  • Recruit, hire, assign, evaluate and develop staff to ensure delivery of quality care to patients
  • some requirements are state specific and require a Registered Nurse with a Baccalaureate or higher degree and specific supervisory and experience in a home care setting
120

Director of Operations / Administrator Resume Examples & Samples

  • Assure state and federal regulatory compliance applicable to home health and reimbursement issues
  • Educate all staff members about state and federal rules and regulations
  • Continually monitors clinical episode management and provide direction/redirection as necessary
  • Recruit, hire, orient, assign, evaluate and guide staff positions to meet agency and patient needs
  • Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the company with at least one (1) year supervisory or administrative experience in home health care, hospice care, or related health programs
  • The mutual recognition model of nurse licensure allows a nurse to have one license (in his or her state of residency) and to practice in other states (both physical and electronic), subject to each state’s practice law and regulation
121

Operations Administrator Resume Examples & Samples

  • Enter information into various computer programs
  • Monitor programs
  • General clerical duties, including filing, photocopying, faxing, US mail, FedEx shipments, answering phones
  • Reconcile terminal inventories
  • Manage inventory of petroleum products, order as necessary
  • Assist in planning and maintaining manager schedule and the team
  • Plan events and coordinate for meetings and functions
  • Manage 3rd party driver training for orientation and recertification requirements
  • Manage and provide employee and contractor training requirements
  • Manage general office issues and maintain business supplies for the operation
  • Be a safety leader. Be the team SQE leader
  • Track critical deadlines and follow up on specific issues on behalf of team
  • Develop working knowledge of appropriate policies, practices and procedures
  • Write and/or assist in writing site specific procedures
  • Write and/or assist in writing LOTO (lock out, tag out) procedures
  • Assist with P/L statements, forecasting spend, and budgeting
  • Assist with minor housekeeping duties in and around the terminal office
  • Perform other duties as trained and assigned
  • Manage accounts payables
  • Travel to obtain training as required
  • Monitor data for inconsistencies and errors
  • Adhere to all Kinder Morgan policies and procedures
  • Understand and assist with emergency response equipment as necessary
  • Calculate payroll and submit to Manager for approval
  • Manage and update trailer certifications in TMS
  • Complete submit and file monthly Federal Reports
  • 1 - 3 years’ experience working with a computerized equipment and/or experience entering data
  • Knowledge of office terminology and equipment . Business mathematics
  • Ability to solve practical problems
  • Excellent organizational skills and able to multi-task
  • Strong communication skills, both oral/written
  • Ability to interpret written and oral instructions
122

Issuer Operations Administrator Resume Examples & Samples

  • Complete various duties on company systems and applications, including Microsoft Access, Excel, Proxy Plus, and MUSIC (Proxy Coding, QC, and pre-billing)
  • Extrapolate and input large quantities of data, alpha and numeric (in combination) from source materials, in a timely manner in a unique computer system (Proxy Plus) for output data
  • Ensure quality control of information, audit output documentation for grammar, and comprehension and comparison to source materials. Evaluate the validity of the documents to be entered, recognizing and reporting any deficiencies to Client Relationship Managers
  • Enter all mailing details (including number of holders, package weight, and any additional fees) into company systems for pre-billing purposes, and coordinate confirmations and requests with India team
  • Verify material destinations and alert U.S. office of Omnibus Process requirement
  • Liaise with Proxy Coding and Finance groups, as required
  • Re-route Reorg Data reports, as required
  • Overtime is required during the proxy season and whenever required, based on processing volumes
123

Business Process Operations Administrator Resume Examples & Samples

  • To input large quantities of alpha/numeric data in a timely and highly accurate manner into 2 unique computer systems
  • Completion of various duties on company system (vote processing and scanning of votes)
  • Filling vote reports, batching, splits, and other documents
  • Assisting with NOBO list and Analytical Report requests and inquires
  • Maintain and update NOBO list and Analytical Report information and database
  • Request, prepare and generate daily NOBO lists and Analytical Reports using MUSIC
  • Process NOBO list web site upload and inform transfer agents when available
124

Operations Administrator Resume Examples & Samples

  • Knowledge in primary and excess lines for rating and policy issuance, underwriting
  • Minimum 10 years experience in property/casualty insurance
  • Training in supervisory techniques, administrative management and project control
  • Ability to direct the work of others
125

Service Operations Administrator Resume Examples & Samples

  • Excel (Advanced) -- example: Pivot tables, index/match, macros and advanced application formulas
  • Databases -- example: Oracle Discoverer, SQL, Access, etc
  • QuickBase (Intuit) -- Project Management
  • Baan (ERP/MRP); SAP, Oracle
126

Business Operations Administrator Resume Examples & Samples

  • Handling of inbound calls from all selling agents, corporate head offices and some corporate consumers and airlines
  • To action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
  • Perform E-Banking, ensuring all internet banking requests from customers are authorised and any errors are corrected
  • To assist selling agents and head office locations in setting up of user access and maintaining relevant security of their accounts
  • Performing batch uploads and reloads of cards, and processing some manual payments
  • Assist and process replacement of all cards globally
  • Investigate failed transactions and anomalies raised from finance
  • Assist with Corporate balance enquiry’s providing detailed information for the Cardholders
  • Assist worldwide clients with the batch uploading of funds within the required SLA’s
  • Process and log balance transfers and charity donation requests
  • Assist with the approval of cardholder cash outs received from the Service Centre
  • Process cardholder amendments on their accounts within the agreed SLA’s
  • Process all UK SC online orders to ensure they are distributed within the agreed SLA’s
  • To liaise with various technical and testing teams in order to test systems before launch
  • Accuracy and attention to detail, with excellent organisational skills
  • Confidence in communicating with internal and external customers
  • Flexible attitude to work
  • Ability to work independently, demonstrate initiative and be self-motivated
  • Experience working in operational teams and call handling is desirable
127

Ffice Operations Administrator Resume Examples & Samples

  • Proven experience with Microsoft Office 365 (including hybrid) services, design, topology, and products including but not limited to: Exchange SharePoint online, Skype for Business, Yammer, Microsoft Delve, OneDrive for Business, Flow and PowerApps
  • Significant experience with Microsoft Exchange services, design and topology
  • In depth understanding of the capabilities of MS Office 365
  • Expertise MUST include architectural design, development, migration, management and supporting O365 implementation
  • Proven experience with Microsoft Lync/Skype of Business (including voice) services, design and topology
  • Proven experience with standing up an Office 365 tenant and primary customer domain and if needed, any needed sub-domain configurations
  • Proven experience with Design and development of migration strategies and Service Management services for all technical solution components relevant to this role
  • Experience designing and implementing automation capabilities
128

Senior Technical Operations Administrator Resume Examples & Samples

  • Bachelor’s or higher degree required (or equivalent). Related experience above the minimum required can be used in place of a degree
  • Minimum three years relevant work experience working in a face-paced high-demand operations department
  • Extensive knowledge of three or more technology domains including Administration of Windows/Unix Server Family Products, Active Directory and virtualization technologies (VMware preferred), LAN/WAN, Cisco Routers/Switches and TCP/IP, Telecom, VOIP and related voice technology, storage platforms and backup technology, database Administration, SQL and SQL Scripting, DB account administration, and application support
  • Expert knowledge of at least 1 scripting language: Perl, Powershell, BASH, VB, etc
  • Deep understanding of technical system interrelationships and quickly assess impact of subsystem performance on overall system
  • Strong analytical skills and experience in collating and interpreting data from various sources
  • Extensive experience in trouble shooting and providing information for root cause analysis
129

Technical Operations Administrator Resume Examples & Samples

  • Bachelor’s Degree or equivalent experience. Related experience above the minimum required can be used in place of a degree
  • Understanding of three or more technology domains including Administration of Windows/Unix Server Family Products, Active Directory and virtualization technologies (VMware preferred), LAN/WAN, Cisco Routers/Switches and TCP/IP, Telecom, VOIP and related voice technology, storage platforms and backup technology, database Administration, SQL and SQL Scripting, and DB account administration
  • Ability to understand technical system interrelationships and quickly assess impact of subsystem performance on overall system
  • Ability to assess and prioritize faults and respond or escalate accordingly
  • Experience in trouble shooting and conducting root cause analysis
  • Solid analytical, problem solving and research skills coupled with sound independent judgment
  • Ability to work night shifts (e.g. 7am-7:30pm, 3 day work week plus overtime as required)
130

Operations Administrator Resume Examples & Samples

  • Manage new account set up processes, working with internal clients to ensure account documentation is complete and on file
  • Respond to tasks and emails daily to research, maintain and update client data as needed
  • Handle department administrative duties such as booking conference rooms and filing monthly expense reports
  • Assist in reconciliation of accounts and running daily processes to ensure accuracy of data
  • Take a proactive approach to problem solving and aim for regular process improvement
  • Assist with quarterly fee billing and client statements as needed
  • Must be able to learn to work in multiple computer systems
  • Positive attitude and willingness to go above and beyond in providing customer service to associates within the firm
  • Enjoy working in a team environment
131

Alliances Operations Administrator Resume Examples & Samples

  • Exceptional organizational skills and ability to handle multiple priorities simultaneously
  • Exceptional oral and written communication
  • Ability to communicate with senior executives and cross functional teams
  • Ability to adapt quickly to a changing environment
  • Extensive MS Office software skills are required (Word, PowerPoint, Excel, Outlook, SharePoint)
  • Salesforce.com experience
  • Previous experience with external facing Partner programs is a plus
132

Operations Administrator, Junior Resume Examples & Samples

  • Gather and process personnel and technical data, maintain spreadsheets, produce reports, and maintain schedules and calendars
  • Maintain, update, and enhance the organization of a web based portal utilized for the repository, storage, and library of division technical and administrative data as well as a web based ticket system used for task management and tracking
  • Coordinate and maintain a schedule of network outages and maintenance activities as well as draft and send outage notifications and updates to customer representatives
  • Coordinate with network engineers serving as project leads to ensure project status and schedules are maintained and updated on a daily or weekly basis
  • Generate forms and documents including development of new templates, procedures, and policies as appropriate
  • Process monthly reports, travel request, purchase orders will be received, processed, and maintained
  • Prepare weekly and monthly reports on task completion, as well as other reports including technical research and data/inventory collection on network systems
  • Maintain tracking of personnel training requirements and completion
  • Draft correspondence and prepare presentations
  • Strong experience in developing and/or utilizing web based portals, blogs, repositories, or learning centers including development of new and organization of content
  • Experience with Confluence, JIRA, or Remedy, a plus
  • Experience maintaining schedules, calendars, and task assignment/completion tracking
  • Must be able to work with little supervision and can take charge of tasks through completion
133

Operations Administrator Resume Examples & Samples

  • 1-3 years administrative experience
  • Data analysis or data admin experience
  • Associate degree in related field
134

Operations Administrator Resume Examples & Samples

  • Daily administration of operations sales and receipts
  • Completion of billing related ie invoices systems & paperwork
  • Action and respond to administration related queries
  • Co-ordination and control of uniform allocation and purchases and stock control
  • Attendance at investigation, disciplinary and grievance meetings to take notes
  • Liaise with central recruitment teams, coordinate and manage referencing process in accordance with Company policy and standards set of DfT and relevant airport authority
  • Proven administration and organisation skills
  • Proficient in the use of Microsoft Office (specifically Excel & Word)
  • Ability to communicate successfully at all levels both orally and written
  • Proven ability to work on own initiative and effective at working in an autonomous environment
  • Analytical approach to problem
  • Excellent leadership, personal and communication skills are essential as is the need to be both adaptable and flexible
  • Must be self-motivated and forward thinking
135

Operations Administrator Resume Examples & Samples

  • Manage the flow of information regarding status of customer orders and deliveries, follow-up service, etc. between the service center and the design center staff
  • Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger. Process blind cash balancing and exceptions
  • Review and control open order, inventory reports and workroom logs. Communicate to design teams as needed
  • Identify unrecorded delivered sales and implement procedures to prevent future occurrences
  • Assist with cycle counts/inventory control
  • Handle incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends
  • Update and monitor service work orders
  • Maintain petty cash fund ensuring appropriate approval on all petty cash expenditures
  • Coordinate with the Design Team to provide exceptional service to customers, before and after the sale
  • Work cooperatively in maintaining a neat and orderly Design Studio projection
  • Assist customers, front desk, and design consultants as needed
  • Contribute ideas and suggestions that will improve our ability to provide exceptional customer service
136

Group Operations Administrator Resume Examples & Samples

  • Maintain and update our SMR Sharepoint. This is the repository to store as evidence all meeting minutes, deliverables and actions under the SMR Governance Framework, a key UK Regulatory requirement
  • Support the Supervisor deep dive challenges by capturing and tracking actions
  • Assisting in the updating and maintenance of documentation required under the SMR, e.g. role profiles and Departmental Governance Handbook
  • Assisting in the co-ordination of initiatives across Group Operations that relate to UK Entities in support of SMR
  • Maintaining the TACC Intranet Webpages
  • Preparation and maintenance of the Organisation charts for the TACC function and UK IB Entities
  • Maintenance of the OE code and cost centre structure for the function
  • Ensure consistency of the global Business Continuity plans across the TACC global organisation
  • Assist with the data collation and preparation of powerpoint presentations for external or global meetings and staff communications such as Town Halls
  • Assist with travel booking and expense management
137

Neidl IT Operations Administrator Resume Examples & Samples

  • Criminal Background Check:To be completed in accordance with BU Public Safety guidelines and all federal, state and local laws and regulations
  • Basic Background Check:Includes, but is not limited to, verification of
  • Department of Justice Criminal Background Check and Fingerprinting:To be completed in accordance with CDC requirements as part of application to have access to Select Agents
  • Select Agent Use Approval:to be completed in accordance with all regulations including the requirements of the Boston Public Health Commission (BPHC), Institutional Biosafety Committee (IBC) and the Center for Disease Control (CDC)
138

Adjunct Operations Administrator Resume Examples & Samples

  • Act as a first point of contact for all Adjuncts day to day queries
  • Active relationship management with all Adjuncts
  • Management of the Adjunct agreement process to include laying out the terms and expectations of the role
  • Update and maintain the skills database and Adjunct bios
  • Develop and implement processes/systems to help support the tracking of Faculty and Adjuncts (including costs and optimum utilisation)
  • Produce regular reports on usage, bookings, cost, actual vs forecast and other financial data
  • Assist the Adjunct Network Director with ensuring the Adjuncts are informed of business updates and the business landscape at Ashridge to include invites to Faculty meetings, learning bytes etc
  • Organise events to allow Adjuncts to showcase their style and expertise to Ashridge Faculty, sales and marketing
  • Create and regularly update Canvas platform for induction and ongoing communication with adjuncts
  • Set up a system/database to capture programme feedback and allows reporting functionality and provide Adjuncts with feedback from programme/client directors after sessions
  • Co-ordinate Adjunct attendance at Ashridge events e.g. Faculty days
  • Support the administration of Adjunct recruitment and induction to include drawing up agreements, attaining references etc
  • Support the annual review and update of Adjunct agreement template
  • Arrange admin and system set up, arranging SF training, set up emails, manage email groups, SF licences etc
  • Provide ad hoc and regular reporting on Adjunct engagement and contribution
  • Organised, detail orientated, able to multi-task and meet deadlines in a pressurized environment
  • Proactive with a positive attitude, someone who embraces change and loves building relationships
  • A relationship-builder who strives to understand pressures and priorities of others, a team player who sees no boundaries
  • Technically confident, a quick learner and with strong computer skills e.g. Microsoft packages, SalesForce, Canvas
  • Has an analytical brain - able to identify trends and anomalies in large sets of data
  • An excellent communicator both written and verbal, a good listener and clearly credible with clients and faculty
  • Able to negotiate and influence at all levels e.g. to agree responsibilities within a team
139

Operations Administrator Resume Examples & Samples

  • Support Operational Management in day to day administration
  • Copy and distribute internal and external communications
  • Organize internal and external meetings
  • Manage time, resources, work flow for various projects and goal initiatives as required by Managers
  • Liaison between Management and various internal and external entities, as required
  • Draft correspondence for Operational Management
  • Develop documents, some of a highly confidential/sensitive nature, with high degree of speed and accuracy
  • Work closely with Executive Assistant with the organizing of Company All Hands Meeting, Departmental offsite(s) and another events as required
  • Make travel arrangements as required for Management
  • Process Travel and Expense Reports
  • Track and help manage data for department budget forecast
  • Other tasks as assigned
  • Support administration of SharePoint site
  • Experience with Microsoft Office tools with emphasis on MS Word, MS Excel, MS Project, MS Outlook and Internet Explorer, SharePoint
  • Knowledge in formal documentation formatting, filing and tracking techniques
  • Ability to organize and coordinate formal meetings
  • Knowledge of business travel / experience in travel planning
  • Good communication and problem solving skills
  • Excellent interpersonal skills with an ability to handle multiple tasks and effectively balance priorities
  • Strong organizational / time management skills
  • Strong decision-making abilities
  • Ability to maintain confidential and sensitive information with diplomacy
  • Post Secondary Diploma in Office Administration (or equivalent experience)
  • IND
140

Deposit Operations Administrator Resume Examples & Samples

  • Ensures proper execution of requests receive by internal departments related to ATM/debit cards
  • Will be responsible for working with our Reg E Administrators to ensure compliance with Reg E
  • Identify and resolves situations related to transactions that non-post
  • Ensures the system records related to ATM and debit cards is properly maintained
  • Ensures feedback received from card settlement processors is appropriated communicated to internal partners to ensure proper handling of Reg E and MasterCard claims
  • Works general/shared e-mail and phone requests received from customers
  • Completes daily reconciliation of General Ledger and program accounts timely and accurately following policies and procedures
  • Assists in developing and maintenance of department procedures
  • Participates in ongoing training
  • Maintains a working understanding of applicable banking regulations
  • 20150220
141

Operations Administrator Resume Examples & Samples

  • Advanced experience in Microsoft Excel. Basic knowledge in SQL, VBA Macros and Querybuilder
  • Experience with workforce management software systems such as Aspect eWFM
  • Experience in contact center scheduling and capacity planning
142

Operations Administrator Resume Examples & Samples

  • To translate the institutional vision to meaningful and effective operational responses
  • To bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution
  • To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements
  • To act as a facilitator, champion and generator of new ideas and a mediator on difficult issues
  • To bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc
  • To assist physician and allied health staff in developing leadership, managerial skills and succession planning
  • To have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise
  • To provide financial oversight of department
  • The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies
  • Master's degree in business, health care administration or related field and five years healthcare management experience required
  • Operational experience must include demonstrated ability to work collaboratively with multiple disciplines (i.e., physician, scientist, administrative, supervisory, and allied health staff.)
  • Must have demonstrated competencies in leadership, management, operations and communication
  • For Operations Administrators hired prior to March 2012, a minimum education requirement is a Bachelor's degree, Master's degree preferred
  • Demonstrated experience and cultural competency with China is strongly preferred
  • Mandarin fluency is strongly preferred
  • Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years
143

Data Operations Administrator Resume Examples & Samples

  • Ensure all Touchstone data is received into Equifax from the client as per the data specification and data receipt schedule
  • Liaising with the client and/or Technology, progress the resolution of any data validation or formatting issues
  • Working with Sales Managers, participate in the boarding of new clients through the Data Boarding process, ensuring all data is effectively tested prior to promoting to production ‘BAU&#8217
  • Perform data quality audits to assist clients in identifying areas for data improvement
  • Improve and generate best practice for team and process improvement
  • Provide internal and external customers with a prompt and professional service at all times
  • Experience in data loading via automated processes
  • Excellent knowledge of Microsoft Word, Excel, Power Point, SharePoint
  • Understanding of the Data protection Act
  • Understanding of Equifax customer workflows
  • Knowledge of Closed User Groups & Data Transfer mechanisms
  • Experience in the savings/investment/pension industry
144

Operations Administrator Resume Examples & Samples

  • Deal Confirmations
  • Print, mail and trace all customer confirmations
  • Preparation of reports for circulation
  • A college degree with some office experience through current job or previous internships; or equivalent experience and training
  • Extensive product knowledge is not required as training will be provided
  • Basic MS Excel Skills (formatting/sum/etc.) and basic computer knowledge
  • Verbal communication, attention to detail and organizational skills are key for this role
  • Overtime is not usually required but occasionally occurs. Typically the hours will be 9 - 5 or 9:30 - 5:30
145

Data Operations Administrator Resume Examples & Samples

  • Load, amend, maintain and delete consumer and commercial data using Equifax databases
  • Analyse data information and apply knowledge to action as required
  • Strictly adhere to quality control procedures when managing data and highlight any discrepancies or anomalies that are not fully complied with
  • Liaise as required with internal and/or external departments or customers in an engaged, professional and pleasant manner at all times
  • Assist with training and development of new team members as required
  • Undertake ad-hoc tasks to assist in improving the integrity of the Equifax databases
  • Highlight and where appropriate escalate data issues that will ensure quality of data is maintained and not compromised
  • Ensure authentication/permission is valid of submitted data from both closed user groups and data pools and assist where necessary the on-boarding of new clients
  • Liaise with inter-departmental agents and their respective managers and/or Technology to progress resolution of issues (formatting/validation/errors)
  • Ensure full compliance of data protection and accuracy of input in line with QA protocols, training and instruction received
  • Advise as required with internal and/or external departments or customers on data compliance and legislation
  • Manage and receive urgent requests to support your manager in delivering prompt resolutions against any escalated issues/complaints
  • Contribute as an integral team member towards achieving an effective and productive working environment that embraces camaraderie and is dedicated to delivering both quality and efficiency of service to our customers
  • 1+ years’ experience in a call centre or complaints department
  • Experience in a data entry, or data administration focused position would be desirable but not required
  • A background in banking or financial services would be advantageous
146

HCS Operations Administrator Resume Examples & Samples

  • Have a strong focus on General Ledger, Funding and account reconciliation along with research
  • Have a focus on Customer Support with escalations from the Service Center (verbal and email)
  • Coordinate internal and external partner support for resolution
  • Support Healthcare Services processes and exceptions
  • Outbound call support as needed
  • Manage HSA Administration Inbox
  • CIP Tier 2 Support
  • Excess Tier 2 Support
  • Deceased Tier 2 Support
  • Catch and Release Support
  • General ledger reconciliation
  • Settlement account reconciliation
  • Must show a demonstrated excellence at verbal and written communication in the English language
  • Must demonstrate good interpersonal skills, including customer service focus toward resolution of issues
  • Proficient use of UMB systems such as Mainframe, Client Link, FDR, CheckVision, Hyperion, Web Exchange, ACH, PeopleSoft and Intranet
  • Knowledge of policies and regulations such as Patriot Act, OFAC, Reg. E, IRS
147

Operations Administrator Resume Examples & Samples

  • Providing help and support via telephone and email to scheme participants
  • Develop effective relationships with the client, external partners, stakeholders, suppliers and internal business partners
  • Deals with customer data, ethically and in accordance with regulatory requirements
  • Provide support for ad hoc projects for the teams as required
  • Completing mail merges and communications, filing and archiving, hard and soft copy
  • Support incident, complaint and breach reporting
  • Maintain a professional relationship with colleagues and clients alike
  • Take responsibility for own actions and demonstrate drive and enthusiasm in every day work
  • Good standard of education is required to GCSE level (ideally 5 passes at grade A to C including English and Mathematics or equivalent)
  • Knowledge of relevant industry regulations and their implications
  • Knowledge and experience of financial systems
  • Analysis of processes in terms of service provision and cost effectiveness
  • Excellent working knowledge of Microsoft Office including Outlook, Word and Excel
  • Ability to communicate, both written and verbally, with a wide variety of people
  • Proven ability to use own initiative and a proactive attitude
  • Attention to detail and high level of accuracy in work produced
148

Treasury Operations Administrator Resume Examples & Samples

  • Strong Microsoft Office skills (emphasis on excel), experience with Tableau or other data reporting tools preferred
  • Ability to analyze, evaluate and form independent judgments
  • 1 - 3 years of experience in an accounting, treasury or finance environment
  • SAP knowledge desirable
149

Programming Operations Administrator Resume Examples & Samples

  • Responsible for maintaining the programming schedules, files and databases including Wide Orbit Program system as it relates to house numbers, barter contracts and linking contracts to product and the transmission schedule
  • Responsible for maintaining the critical areas of the Wide Orbit Program system: barter contracts, product codes, required syndication master schedules, transmission plans, program reconciliation and usage reports to syndicators as needed
  • Execution of WRDQ children’s programming reports (FCC 398)
  • Responsible for immediately executing programming changes received from distribution, network and syndication companies, including the updating of Wide Orbit. Must lead the distribution of the change information, in a timely and accurate manner, to the stakeholders within the station. This includes providing traffic and operations with house numbers and the information they need to build out formats
  • Prepare and distribute operational memos to master control and other departments for special event programming and sports telecasts with detailed information. Programming Ops Administrator leads the weekly operations meeting
  • Responsible for communicating with all internal personnel and external contacts regarding programming schedules and programming changes as it relates to WRDQ and whenever necessary WFTV
  • Responsible for ensuring that one time only (OTO) programming airs as contracted. Administrator shall maintain a list of OTO programs that both WFTV and WRDQ can select from for air. Review OTO special programs from syndicators, and clear programs if needed for WFTV or WRDQ with input from Director of Programming
  • Coordination and dissemination of program pitch and satellite feed information to ensure that all programming records and airs as scheduled for WFTV and WRDQ. This requires regular communication with our Broadcast Operations Center and the supervisor of that team
  • Programming Ops Administrator will be responsible for communication with network personnel and syndication representatives in the Director of Programming’s absence
  • Assist traffic and sales with scheduling the broadcast of paid programming by reviewing client / provider content
  • Participate in the evaluation of possible syndicated programming acquisitions for WFTV and WRDQ upon request of the Program Director
  • Post-airing lineup updates in Nielsen eNames whenever necessary
  • Execution of special projects as assigned
  • The position requires a thorough knowledge and understanding of the Wide Orbit Programming system, along with the ability to maintain in a timely fashion. Therefore, previous experience with Wide Orbit is a significant plus
  • A Bachelor’s degree in communications, journalism or a media related field is preferred
  • It also requires excellent communication with other CMG Television markets to ensure information is timely and correct
150

Operations Administrator Resume Examples & Samples

  • 1-3 years of experience in financial services that directly aligns with the specific responsibilities for this role
  • Drives performance targets to completion
  • Strong desire to work in a fast-paced Financial Services sales environment
  • Proven aptitude with MS Word, Excel, PowerPoint, Outlook
  • Extremely well-organized with ability to prioritize; appropriate sense of urgency
  • Proactive approach to problem-solving and attention to detail
  • Self-directed and resourceful, with a strong work ethic
  • Proven ability to multi-task and be flexible
  • Service orientation in support of all definitions of clients
151

Operations Administrator Resume Examples & Samples

  • Very good verbal and written language skills in Polish and English (C1 level)
  • Solid knowledge of Windows applications
  • Excellent administrative and organizational skills
152

Operations Administrator Resume Examples & Samples

  • Clerical duties such as data entry, filing, mail sorting, typing correspondence
  • Taking customer calls and assisting with superior customer service
  • Support management with continuous improvement projects and standard operating procedures
  • Complete weekly, monthly, quarterly and annual reports as well as ad hoc reports as required
  • Implement and maintain workflow processes; update and refine processes when needed
  • General administrative tasks as requested
  • Interpersonal savvy with the ability to build and maintain strong internal and external customer relationships
  • Ability to project a clean and professional image at all times
  • Commitment to thorough and consistent communication and follow up with internal and external customers and/or stakeholders alike
  • Highly dependable and organized to meet deadlines and time constraints
153

Operations Administrator Resume Examples & Samples

  • Associate degree in Business Administration (additional years of credit card merchant experience may offset degree requirement)
  • 2 plus years of credit card merchant services experience
  • Intermediate computer skills including Microsoft Office suite
  • Bachelor degree in Business Administration
154

Ground Operations Administrator Resume Examples & Samples

  • Organising a busy operational office
  • Assisting the ground operations management team
  • Producing/maintaining various reports and databases
  • Liaising with airport service providers
  • Monitoring customer standard complaints/responses
  • Take minutes and formalise meeting notes and create presentations
  • Organising travel and accommodation arrangements for key personnel
  • MAG ID authorised signatory
  • Processing of invoices
  • Deputising Duty Station Managers where required
  • Assist with reviews of operational policies and procedures
  • Attend Stansted AOC
155

Operations Administrator Resume Examples & Samples

  • Experience working in a Call Center Environment
  • Experience working in an outbound call center environment
  • Previous Experience Working at Flex
156

Operations Administrator Resume Examples & Samples

  • Proficiency in Word, Excel, Powerpoint
  • 2-3 Years Experience in an Operations Role (preferably a role with high attention to detail required)
  • Prior experience in either inside sales or customer service role preferred
  • Experience in a regulatory type startup or professional services firm preferred
157

Operations Administrator Resume Examples & Samples

  • Strong numeracy supported by MS Excel
  • Purchase administration experience
  • Experience of financial systems like OeBS and Cognos desired
  • SH&E and Fire safety credentials or experience
158

Laboratory Operations Administrator Resume Examples & Samples

  • Minimum 1-year experience in a similar or equivalent role
  • Strong interpersonal skills to build relationships
  • Demonstrated organisational skills and experience managing a busy and diverse workload
  • Ability to work autonomously as well as in a small team, contributing to the achievement of team goals
  • Intermediate to advanced computer skills including Microsoft Office Suite & Outlook
  • Proven ability to maintain professional conduct, integrity and privacy
  • Flexible with a positive attitude and ability to adapt to change quickly
159

Graduate Procrement Operations Administrator Resume Examples & Samples

  • Proficient in Excel and PowerPoint
  • Appreciation of supply chain concepts
  • Good understanding of IT systems (SAP, Local IT systems)
  • Financial basics skills (accountancy)
  • Knowledge of materials, suppliers
160

Operations Administrator Resume Examples & Samples

  • Experience of working in an office administration role
  • Computer literate with good working knowledge of MS Office, particularly Excel, and ideally some experience of using SAP or other similar CRM software at a basic level
  • Excellent communication skills - in particular, a professional telephone manner
  • Friendly and approachable
  • Highly organised and able to multi task effectively
161

Operations Administrator Winsford, Cheshire Resume Examples & Samples

  • Minimum of 3 year history of employment (including information which can be verified for any gaps)
  • If you do not have 3 years previous employment, a professional reference must be provided (obtained from a Medical Practitioner, Officer of the Armed Forces, Teacher, Lecturer, Lawyer, Bank Manager, Civil Servant etc)
  • The post holder will provide day to day support, administration and oversight to the management team. These will include CRM, HR processes, governance processes, system tracking and general management of contract meetings, agendas and minutes. Roles and responsibilities include
  • Support the delivery of training
  • Meeting setup and attendance to minute take
  • Ensuring documents are issued in good time and in line with contractual expectations
  • Maintain effective relationships with Qwest, ENGIE and customer stakeholders
  • Support effective contract management with suppliers – this will include arranging for appropriate purchase orders, assessing and receipt of invoices as required
  • Support the wider management team where required with service engagement, process adherence and implementation
  • Maintain a sound appreciation of the objectives of Qwest Services, including channel shift and digital first, ensuring that all day to day administration and management responsibilities are consistent with and support these business objectives
  • Any other duties commensurate with the skills of the role
  • Experience of administration roles
  • Experience of customer services or transactional business environments
  • Appreciation and knowledge of Microsoft office applications
  • Fully IT literate and able to readily learn new systems
  • Ability to develop effective relations with key stakeholders including customers
  • Ability to apply policies and procedures consistently and robustly
  • Strong communications skills with a focus on customer satisfaction
162

Operations Administrator Resume Examples & Samples

  • Manage catering orders for public programs or internal events
  • Complete training room set-up/tear down (signage, audio, stationeries etc.) for public programs or internal trainings
  • Submit weekly invoices and other finance-related administrative duties
  • Coordinate delivery logistics such as materials print production & delivery with printers
  • Administer online pre & post assessments, post training evaluation and post e-learning support communications
  • Manage postage and courier relationships
  • Perform administrative duties such as filing, arrangement of facilitation materials and ad hoc photocopying and printing
  • Fluency in English (spoken & written) & Mandarin (spoken) required
  • Diploma in Business Admin or O’ level certification
  • 1-2 years office administration experience preferred
  • Solid MS Office skills and experience in online systems is highly favourable
  • Ability to work largely independently whilst seeking guidance and direction when required
  • Well-developed interpersonal, oral and written communication skills
  • Attention to detail, excellent organizational and prioritization skills
  • The ability to work effectively within tight deadlines
  • Ability to collaborate in a team environment
  • Singaporeans and Permanent Residents preferred
  • Location – Singapore
  • Working day/hour – 3 days a week – 8.30am to 5.30pm
163

ITS Server Operations Administrator Resume Examples & Samples

  • Manage and report on backup systems for databases, file storage, and system images
  • Administer group policy, patches, and upgrades
  • Batch scripting, power shell
  • Detailed knowledge of VMWare environment
  • Experience with alert management using Orion NPM
  • Develop specifications and recommend the purchase of hardware, software and services
  • Four-year college degree in management information systems or related field and 3-5 years network administration experience or equivalent required
  • VMware Certified Advanced Professional (VCAP) required
  • Must have strong expertise in Windows Servers
  • Experience with database servers, troubleshooting application errors and syslog analysis
  • Alert management and reporting utilizing monitoring tools
  • Experience managing a VMWare server environment
  • Must have ability to work on-call, remote, after hours, 24-7-365
  • Must have the ability to travel to all owned facilities for deployments and investigation
  • Must work on-call and ready-to-work
164

Operations Administrator Resume Examples & Samples

  • Support the Operations business groups to facilitate effective administration and office operating procedures
  • Support the Operations business groups with general administration tasks
  • Assist the Operations Director
  • Support other business units from time to time when called on to do so
  • Maintain and record processes
  • Collate Work Activity Statements for scheduled and planned in line with operational requirements for internal business groups
  • Provide support for teams: staff travel arrangements and expense tracking, program and stipend supplies, etc
  • Keeping office equipment maintained
  • Organisational functions and general meeting support: including arranging, follow up calls, maintaining office space schedules, securing food and supplies
  • Incoming and outgoing mail
  • Maintenance of common spaces for appearance and functionality
  • Managing supplies and maintenance of storage areas
  • 3 years in an administration role
  • Strong computer skills with an advanced knowledge of Microsoft Office products
  • Good working knowledge of IT systems and desktop applications
  • High level of written and verbal skills
  • Experience in a Data Centre or IT environment would be an advantage
165

Special Operations Administrator Resume Examples & Samples

  • Pick items listed on customer order
  • Follow instructions provided by customer, including but not limited to: palletization, kitting of products, special packaging requirements, banding of freight for shipment, building shock pallets
  • Provide update on order completion status to management and internal customers
  • Utilize a forklift or pallet-jack to move product through-out the warehouse
  • Maintain necessary documentation associated with orders
  • Research and resolve issues related to orders. Inform management of order issues and/or customer complaints
  • Constant standing and/or walking. Frequent lifting is required, as well as some stooping, kneeling and crouching
  • Lift and carry up to 50 pounds of force rarely (0-12%% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds
  • Push and pull up to 50 pounds of force occasionally (0-33% of the workday), and 51-75 pounds rarely (0-12% of the workday)
  • Eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time
  • Overtime required as dictated by the business
  • Demonstrated ability to perform all of the physical responsibilities listed
  • Proven analytical skills and the ability to creatively problem solve
  • Basic knowledge of Microsoft Office applications
  • Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders
  • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines
  • Comfort working in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts
  • Fork lift certification
166

Supplemental Operations Administrator Resume Examples & Samples

  • Graduate of an accredited professional school of nursing; BSN preferred. Current licensure through the Board of Nurse Examiners for the State of Texas
  • At least three (3) years of clinical experience, and three (3) years supervisory / managerial experience
  • Professional or management certification preferred
  • Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann
  • Provides whole-house administrative problem-solving support for the hospital/facility in the absence of hospital administration
  • Interfaces with medical staff to promote adherence to bylaws, policy and procedure, as well as creating solutions and follow-up to physician's special requests and concerns
  • Collaborates with and acts in the absence of the department managers/directors to give leadership and support to the operations of the facility. Collaborates with the Chief Nursing Officer in meeting the goals, objectives and mission of the Nursing Division
  • Directs and implements staffing procedures, patient classification, and supplemental staffing of nursing services
  • Initiates conflict resolution among hospital personnel, physicians, patients and/or visitors and refers these problems to the responsible director
  • Assumes responsibility as the hospital representative in dealing with patient transfers, the media and acquisition of equipment
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff
167

Operations Administrator Resume Examples & Samples

  • Provides oversight, problem-solving and support in collaboration with hospital administration
  • Collaborates with department managers/directors to give support to the operations of the facility. Collaborates with the Chief Nursing Officer in meeting the goals, objectives and mission of the Nursing Division
  • Supports staffing procedures, patient classification, and supplemental staffing of nursing services
168

Core Operations Administrator Resume Examples & Samples

  • Ensure that the Scanning of all Invoices, Statements, and any other paper based information received onshore but needed for offshore activities is done promptly and completed within agreed SLA’s
  • Opening, sorting, and distribution of all post coming into Transactional Services
  • Banking of cheques and the correct processing of them onto multiple operational systems
  • Prompt resolution of queries to and from offshore team in relation to handoff issues
  • Monitoring of multiple onshore handoff’s between Finance and other departments
  • Escalation of process breakdowns to Core Operations team leader
  • Assist in the training and induction process for any new Administrators
  • Cover for Team Leader in their absence
  • All new processes to be fully documented and all existing ones to be kept up to date
  • Assist in embedding a continuous improvement culture within the department, adopting Lean Principles wherever possible. Manage existing workloads to ensure maximum efficiency
  • Build and maintain relationship with people at our partner EXL
  • Proven track record and experience in a Processing environment
  • High accuracy level and strong attention to detail
  • Has a flexible approach and an ability to prioritise
  • A competitive salary, benchmarked against our competitors, which will grow as you do
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more
169

Credit Operations Administrator Resume Examples & Samples

  • Review of complex commercial transactions to determine process necessary for funding and on-boarding; process all levels of monetary and maintenance transactions in ACBS 7.0
  • Responsible for maintaining operations requests through email and HEAT in a timely and accurate manner
  • Communicates and responds to inquiries from Lenders, Credit Reporting, Accounting, and Quality Control Group
  • Maintain loan system data integrity to accurately reflect loan file contents, as well as ensure accurate management reporting
  • Coordinates syndicated transactions, ensuring timely communication of information necessary for processing
  • Review daily system generated reports for resolution of exceptions and outstanding items
  • 5 years in Commercial Loan Operations, Commercial Servicing, or 2 years in Commercial Credit experience
  • 2+ years of commercial construction experience preferred
  • Must have considerable understanding of commercial loan documentation
  • Demonstrated ability to understand and interpret commercial loan documentation
  • Previous experience in booking commercial loans, participations, and syndications
  • Willingness to work in a team environment
  • Intermediate understanding of MS Excel
  • ACBS (Advanced Commercial Banking System) experience preferred
170

IT Operations Administrator Resume Examples & Samples

  • Provide leadership and ownership of major incidents impacting our clients and/or infrastructure
  • Manage communication during a major event. Communication must be concise, accurate, and sent in a timely manner per our incident processes
  • Be a professional representative of the company on technical, client facing, and crisis bridge calls. This includes being the owner of the bridge, providing communication and directing resolvers towards problem identification, remediation, and resolution of an incident
  • Coordinate appropriate resources to resolve critical incidents in accordance with service level agreements and operational level agreements
  • Ensure incident records are documented properly by all parties involved in incident resolution
  • Conceptual knowledge of network & hosting technologies & troubleshooting methodologies
  • Ability to work and adapt to high pressure and fast-paced situations
  • Critical attention to detail
  • Ability to manage and coordinate dynamic teams and individuals across multiple organizations within the company
  • Superb interpersonal skills
  • Bachelor’s Degree or equivalent work experience in related fields
  • ITIL certifications preferred
  • Previous network and/or systems experience or associated fields
  • Previous experience with major incident management
  • 3-5 years’ experience in an enterprise, IT, or service provider environment supporting Network and Hosting technologies
  • **This position will be overnights and weekend coverage
171

Operations Administrator Resume Examples & Samples

  • Accountable for effectively performing duties as assigned in accordance with the respective policy and procedure. These relate to
  • Control and Captures all transactional data
  • Monitors control reports on SAP, EDI, FuelFACS and Stock Control
  • Prints weekly BI reports and liaise with hauler for any discrepancies and sign document off for payment
  • Controls and processes EDI, buy/sell and throughput model transactions as required
  • Files, scans and controls supporting documents
  • Administrate the SAP Purchasing process
  • Processes daily purchase orders within SAP & ARIBA
  • Processes of vendors invoices
  • Liaises and handles all vendor payment queries
  • Assists Terminal Manager with any SOX Control Testing
  • Administers and captures monthly absentee records, overtime, shift allowances and ensuring leave policy is properly administered. Administers proper TEA and PCard accounting. Assists Terminal Manager to monitor and analyze actual expenditures versus plan on a monthly basis to achieve terminal targets
  • Assists Terminal Manager with any special projects /assignments and reports, which are required from time to time
  • Diploma in Accounting or equivalent
  • 5 years experience in bookkeeping or accounting; exposure in petroleum industry is an advantage
  • PC Literate (including SAP & MS Office)
  • Sound communication, prioritizing and process management skills
172

Operations Administrator Resume Examples & Samples

  • Support the on-boarding process
  • Completing mail merges and comms
  • Filing and archiving, hard and softcopyI
  • Achieve agreed performance levels
  • Adhere to health and safety procedures
  • Must have previously worked in the insurance sector
  • Experience of service standards and customer-focused KPI's
  • Works effectively as part of a diverse team
  • Educated to ‘A’ level or equivalent and/or holds a professional qualification
173

Operations Administrator Resume Examples & Samples

  • Responsible for processing daily operations and documentations of invoices, paperwork, and transactions
  • Types process and status reports, and assigns and monitors document numbers
  • Maintains special catalogs or files for special projects
  • Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen, and enters necessary codes
  • May take care of the inventory of products in order to assist the production team
  • Provides outstanding customers service
  • Provides support to managers and supervisors in terms of various reporting
  • While performing the duties of this job, the employee is frequently exposed to work that requires repetitive motion
  • While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to stand, walk, handle small components, and reach with hands and arms
  • The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision
174

Operations Administrator Resume Examples & Samples

  • General reception and front desk coverage
  • Answer, screen, and direct telephone calls
  • Filing; including creating file folders and organizing files by customer or sales rep
  • General customer service; including outbound calls to customers to track down PO's and other critical information or following up on customer requests
  • Administration of contract and credit processes
  • Administrative support for sales, operations, and management teams
  • Review and distribute department correspondence
  • Assist with and/or assume responsibility for a variety of small projects within the department
  • Vendor account maintenance
  • Assist in planning functions or events for the Adler team or for customers
  • Providing back up for multiple roles within the operations team
  • Experience managing multiple and high level priorities simultaneously
  • Must be able to prioritize work assignments and be detail oriented
  • Must be able to work independently without a lot of day to day direction and oversight
  • Proficient in office skills (i.e., Word, Excel, Outlook, Power Point)
  • Highly developed interpersonal skills
  • Strong work ethic, positive attitude, professional demeanor
  • Ability to perform well in a fast-paced setting
  • A desire to learn multiple aspects of the business and grow within the organization
  • High school diploma or G.E.D, required
  • Post high school course work or equivalent experience required relating to the mastery of computer/office systems
  • 2 plus years experience providing administrative support in a professional business environment required
175

Operations Administrator Resume Examples & Samples

  • Perform stock reconciliation and invoicing, as needed, for proprietary and third party terminals
  • Supervise and coordinate all accounting activities such as stock reconciliation for refined products including the daily reconciliation and coordination with industry JO/RA partners; daily monitoring of operating gains and losses; management of working fund; processing and encoding of timecards and monitoring of employee attendance; man-hours reporting and preparation of government required reports; preparation of required reports for internal and external customers and government agencies
  • Ensure that internal control system is in place and determines its adequacy to the present operations
  • Ensure timely reporting of performance metrics
  • Analyze and develop action plans to address gaps identified from the customer delivery reliability metric
  • Supervise personnel including conducting performance evaluations, coaching, training and development
  • Coordinate and oversee third party contractors, ensure OE/HES standards are met by all supervised personnel and contractors
  • Provide support to terminal management during product receiving, storage and withdrawals as well as maintenance and upkeep of the terminal facilities and equipment, such as, but not limited to, TTLR, berthing facility, Oil-Water separator, fire fighting facility inspection, oil spill equipment, product pumps, valves, generator sets and other electrical equipment testing, maintenance and repair
  • Assist in loss investigation activities at the Terminal consistent with LPS principles; ensures solutions/corrective actions are completed in a timely manner
  • Monitors and controls OPEX budget for the Terminal, assists in budget preparation of fixed cost accounts, analyses charges and provides explanations to budget overrun
  • Reviews and endorses analysis of stock reconciliation reports, endorses adjustments to reconciling stock transactions, reviews operating gains and losses for refined products
  • Reviews and checks documentation of fixed asset movement to and from terminal, ensures proper inventory and accounting of all company assets at the terminal, i.e. ascertains the accuracy of physical and book inventories, ensures that asset movements are accounted for and properly documented and recorded in the ledgers
  • Handles the coordination that may be needed in monitoring and reconciling Chevron assets in the terminal, handles Contracts Administration, timely renewal of permits and licenses, update of accounting manuals and deployment as needed of changes to terminal personnel. Also acts as overall point person for all compliance requirements such as SOX, FCPA, Financial reviews, etc. that may be performed in the terminal
  • Identifies SAP and IT related issues and coordinate with Business Support Group; Analysis of SAP metrics, systems, hierarchies, and reports, recommends changes to SAP group Team Leader for development and implementation of data warehouse which support Global COF metrics and reporting standards
  • Performs any other and/or special duties or activities assigned/tasked by management for the continuously clean, safe, efficient and reliable distribution operations
  • At least 3 years’ significant experience in Terminal Operations
  • Licensed Engineer is a preference but not a requirement
  • Knowledgeable in Microsoft Office applications
  • Must have demonstrated ability and/or experience in working in a multi-cultural environment
  • Flexible, proactive, results-oriented, and customer-focused
176

Operations Administrator Resume Examples & Samples

  • Monitor and report overall budget and expenses and facilitate purchase requisitions/order processing. Serve as the primary liaison between departments to ensure the timely processing of all project documents. Assist in the timely payment of all invoices and proper close-out purchase orders
  • Administer the centralized department filing system to document management guidelines. Enhance department efficiency by coordinating inter/intra department communications and meetings
  • Provide operational support for dealer programs. Assist with the planning, production and coordination of department presentations, projects, and events as assigned
  • Monitor and report fixed and non-fixed assets and training center resources – provide reports as scheduled and provide replacement asset assistance as needed
  • Administer the submission, tracking and follow-up for all department facility maintenance and repair requests. Assist in the procurement of needed items to ensure professional facility operations
  • Minimum 1-3 years administrative operations experience
  • Strong emphasis on analytical skills and communications
  • Occasional travel may be required domestically and/or internationally
  • May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays
  • PC skills: Windows, Word, Excel, PowerPoint, and Outlook
  • Enterprise software skills: SAP and AS400
  • Working knowledge of conducting analytical projects and recommend/present solutions
  • Working knowledge of budgets and ability to recommend process improvements
  • Strong organizational skills; must be able to perform independently in a fast-paced, multi-tasking environment
177

IT Operations Administrator Resume Examples & Samples

  • Performs operational support functions defined within the Work Order requests
  • Handle backup media including loading/unloading tape silos, tracking tapes for offsite storage, burning CDs and recording media movements
  • Perform All assigned Routine Repeatable Tasks that are well documented
  • Assist operators with escalation call outs
178

Business Operations Administrator Resume Examples & Samples

  • Troubleshoot and resolve issues from customers and sales and internal organization related to orders, contracts, invoicing, pricing and meter reads
  • Professionally, efficiently and accurately handle routine billing and meter requests. Obtain meter reads from customers if necessary after reviewing account
  • Manage inbound calls and email communication from customers and others, log and track issues and utilize effective time management skills in order to respond to customers’ inquiries quickly
  • Quickly and accurately research and resolve identified billing related issues utilizing system applications
  • Work effectively with teams within our department and with other departments including Sales, Service, etc. toward the corporate goal of customer satisfaction
  • Handle additional responsibilities and projects as needed to meet team targets and department initiatives, including inbound calls and emails for order fulfillment
  • Associate’s degree or College Degree Preferred. High school/ GED with equivalent experience required
  • Minimum2 years of business operations experience or equivalent. Previous experience working
  • With billing resolution and contracts is a plus
  • Working knowledge and experience with ERP systems and web applications
  • Must be able to deal with multiple concurrent deadlines
  • Strong follow up, oral, and written communication skills
179

Cultural Affairs Operations Administrator Resume Examples & Samples

  • Customer Relationship Management (CRM)
  • Event planning or cultural affairs
  • Researching and writing grants for arts organizations; and/or
  • Working with performing artists and artistic services vendors
180

Operations Administrator Resume Examples & Samples

  • Open and distribute incoming mail and UPS; process bank deposits daily
  • Run tape of all checks/cash received ; complete daily log book within 24 hours, except for day-of-event receipts and process credit cards
  • Upload and support data to the Center; monitor completion status, facilitate money moves, and conduct data corrections, etc
  • Ensure cash receipts and credit cards processing is compliant with Society controls
  • Prepare deposit related items for day of event registration boxes. Assist development department with event registration and cash count management
  • Process all "day of" event donations (receive, secure, count, deposit, and transmit data)
  • Ensure accounts payable processing is compliant with Society controls
  • Open and distribute incoming mail/UPS
  • Ensure office phones are answered in a timely manner and update voicemail; troubleshoot phone issues
  • Assist in office equipment support, order and maintain office supplies including postage meters; track and report monthly usage costs and GL coding
  • Track first class mail and Business Reply Mail accounts and ensure adequate supplies are on hand for all mailings
  • Assist with maintaining and securing all administrative files including documents pertaining to incorporation, license, tax, historical and other key chapter business files
  • Manage print costs by communicating best practices; track copy allocation monthly
  • Assist with landlord inquiries and facility issues for all offices
  • Assist staff with remedy ticket training and monitor chapter wide IT issues
  • Minimum of three years office experience including AP/AR, HR, and executive support
  • Mailroom/supply experience preferred
  • Able to stay focused on deadlines while multi-tasking
181

Systems Operations Administrator Resume Examples & Samples

  • Processes applicants for ID cards
  • Processes ID card applications
  • Performs quality control checks
  • Processes access control requests
  • Prepares system generated reports
  • Prepares status reports
  • Provides customer service support
  • Provides training
  • Updates files
  • Identifies and resolves basic ID card problems
  • Identifies and resolves basic access control problems
  • High School Education
  • 1 Year of general customer service experience
  • 1 Year of clerical and data entry experience
182

Service Operations Administrator Resume Examples & Samples

  • To record/ documents all Field Service activities in Service Max on daily basis. These include Closing of Work orders, generating PM calls, entering Service Contracts etc
  • Maintain Smax or similar tool for data integrity and administration
  • Coordinate with OTR team to invoice Service Contracts, billable jobs
  • Work with the call center team to ensure scripts, call handling and assignments
  • Maintaining records of all the Tools calibration activities as per EHS/ Audit requirements and coordinating with Field team and External Calibration vendors to carry out timely calibration of all the tools used by Service Engineers
  • Maintain overall documentation and processes to comply with ISO audits
  • Coordinating with sourcing team for all procurements / payments related requirements of Service Department
  • Generating all the relevant reports from Service Max on Weekly/ monthly basis as required and share with the team
  • Coordinating with Call Center for any call dispatch issues and providing training to them as and when required
  • Publishing Weekly Pending calls list, parts ordered and NPS/ KPI dashboards
  • 5 + years’ experience in Operation or Finance roles
  • Knowledge of diverse business functions (e.g. supply chain, customer service etc.)
  • Excellent Communication, organizational and interpersonal abilities
  • Excellent MS Office skills and knowledge of various business software (e.g. SFDC/ Service Max) is desirable
  • High work standard and quality, Reliable, responsive, attentive to detail
  • Knowledge of Service industry’s legal rules and guidelines
183

Project & Operations Administrator Resume Examples & Samples

  • Understanding and managing customer demand in Ricardo’s ERP system
  • Sales, dispatch, production order and invoice processing
  • Processing and managing shipments including import / export controls
  • Measuring and reporting operational performance
  • Ongoing improvement of the management and administration processes
  • Working as part of a team to achieve team objectives
  • Good communication skills with ability to talk directly to customers and suppliers
  • Sensitivity to and understanding of commercial issues
  • Clear, logical thinker with the ability to understand and solve problems
  • Ability to work in a team for the wider benefit of the team’s overall objectives
184

Operations Administrator Resume Examples & Samples

  • Controls and captures all transactional data
  • Monitors control reports on the SAP, EDI, Fuelfacs and stock control
  • Prints weekly BI reports and liaises with Hauler for any discrepancies and sign document off for payment
  • Controls and processes EDI, Buy/sell and thruput model transactions as required
  • Files, scans and controls documents
  • Liaises with marketing with regards customer account queries
  • Administrates the SAP purchasing process
  • Processes daily purchase orders within SAP and ARIBA
  • Process of vendors invoices
  • Assists Terminal Manager with any SOX control testing
  • Diploma/Degree in Finance, Logistics, Commerce, Administration is critical
  • SAP/EDI proficiency critical
  • Good communications skills both writen and spoken
185

Operations Administrator Team Extention Resume Examples & Samples

  • Manage all contractual documents for department in efficient way by using internal document management system
  • Control document approval process
  • Review documents ensuring usage of approved templates, ensuring inclusion of mandatory content. Identify deviations for specific reviews by specialists
  • Control document signature status internal and external
  • Control and maintain document status und document versions
  • Ensure review comments are followed up and resolved by assigned stakeholders
  • Maintain status in storage and approval systems as well as related system used by other departments
  • Work with other Automotive departments on initiating new contracts and correct approval workflow
  • Work with all document approval stakeholders to review documents on time
  • Make proposals for optimizing document management and approval process
  • Propose, introduce and maintain document storage structure
  • Prepare document status reports, approval status, activation status (signature) considering due dates
  • Support request from other departments about contractual documents
  • Understanding of document management, review and approval processes
  • Understanding of legal terms for contracts, agreements and its relations (NDA, Service agreement, SOW, Purchase Orders, other contractual documents)
  • Efficient execution of approval activities
  • Good communication skills working with stakeholders in line of business and on corporate level
  • University degree (management or economical, is a plus)
  • Experience on administrative position
  • Excellent pc knowledge : Strong Microsoft Office Excel (timesheets, billing reporting, formulas, pivots, macros, lookups etc.), PowerPoint, word, etc)
  • Previous experience in Luxoft would be a plus
  • Ability to handle several tasks at once
  • Ability to work under presser
  • Hardworking
  • English solid (writing/talking)
  • German is a plus; other languges are appreciated
186

Operations Administrator Resume Examples & Samples

  • Ensuring that every containers entering the facility is captured accurately and live
  • Ensure that all shipping line and customers bookings are captured when sent from the bookings desk
  • Gate recons are to be completed daily and is to be signed off by tracking team leader on a weekly basis
  • Ensure that all customer stock reports and movements are sent daily by 09:00
  • Build strong confidence relationships with internal and external customers
187

Operations Administrator Resume Examples & Samples

  • 1)Operations
  • To ensure that all orders are actioned by completing and print CTO documents
  • To ensure that CTO documents are completed correctly i.e. Container operator, vessel, w/order number, reference numbers, Roadwing number, complete address and empty turn-in
  • To ensure that all CTO documents are captured onto the Roadwing haulier system
  • To ensure that all POD documents are filed in Roadwing number order
  • To ensure that all filing is completed daily
  • To ensure that the filing are always neat and easy to find
  • To ensure that all printed CTO documents are updated for selfbilling
  • To ensure that trip sheets are checked and filed daily
  • 2) Communications
  • To ensure that any special instruction regarding the delivery of containers are communicated to the controllers
  • To ensure that the Managers are notified of your absence
  • 3) Accounting
  • To ensure that all POD’s are copied and attached to the invoices received from the accounting department
  • To ensure that all completed invoices are returned within one working day to the accounting department
  • 4) Invoices
  • Monitor weekly invoices and ensure that invoices are correct with supporting documents when submitting reconciliations to Head Office
  • Keep record of all orders, invoices, statements and reconciliations
  • Ensure that all invoice queries receive prompt attention
  • 5) HSSE
  • Issue access permits to employees; contractors, clients and visitors and keep data base up to date
  • Assist with premises lay out and induction course of rules related to safety on premises
  • Ensure PPE stock is available and hand out to contractors when necessary
188

Services Operations Administrator Resume Examples & Samples

  • Relevant practical experience administration or business analysis
  • Strong professional communication (written and verbal), organizational, analytical and problem-solving skills, attention to detail
  • High degree of motivation, flexibility and creativity
  • Demonstrated ability to produce results
  • Extraordinary time management skills
  • Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies
  • Collaborative; extremely customer-service and team-oriented, especially in a fast-paced and rapidly developing business environment; ability to stay focused
  • At least a basic understanding of cloud computing and solutions, and the Salesforce product family
  • Familiarity with CRM and data management is a plus
189

Loan Operations Administrator Resume Examples & Samples

  • Process all levels of monetary and maintenance transactions on middle market commercial loans
  • Responsible for maintaining operations requests through email and ticketing workflow tool in a timely and accurate manner
  • Coordinate syndicated transactions, ensuring timely communication of information necessary for processing
  • Minimum 1 year in Commercial Loan Operations, Commercial Servicing, Commercial Credit, or Loan Administration
  • Understanding of commercial loan documentation and credit structures
  • Ability to interact in a highly team oriented environment
  • ACBS (Advanced Commercial Banking System), IBS (METAVANTE), Jack Henry, Fiserv, AFS or LoanIQ experience preferred
190

Data Operations Administrator Resume Examples & Samples

  • Maintain Asset Management processes by assisting with tagging, shipping, data entry, audit, etc. as needed
  • Assist in the implementation and usage of software / database solution(s) by strongly supporting the internal data entry / logical / reporting processes
  • Maintain, monitor and coordinate updating of database(s) to ensure current information is available for activities including but not limited to Preventative Maintenance (PM) Work Orders (WOs), RFIT WOs, Asset Management, Job Plans, Time Tracking, Field Reports and Projects
  • Maintain Asset Management processes by assisting with tagging, shipping, data entry, audit, etc
  • Process PM WO changes, generate monthly PM WOs, update job plans and process redlines in Maximo
  • Support and oversee month end processes, ensuring all PM WO tasks are completed within Service Level Agreement (SLA) parameters / requirements
  • Update / process data, drawings and WO’s in software to ensure drawings and data are reflective of facilities actuals
  • Provide redundancy coverage for team members in Support Services Critical Process workflow streams
  • Support month end processes, ensuring all PM WO tasks are completed within SLA parameters / requirements
  • Compile and distribute reports
  • Provide large scale project support within the organization as needed
  • Support records retention compliance activities as appropriate
  • Prepare manuals, help docs and procedures for training purposes
191

Operations Administrator Resume Examples & Samples

  • Overseeing office operations, including assisting with accounting and record-keeping, processing IISS membership dues, managing the IISS-Americas contacts database, maintaining office supplies, and responding to and directing incoming emails and calls
  • Managing the IISS-Americas’ schedule of public and private events, including invitation generation and tracking, liaising with speakers, and all logistical support necessary to ensure successful events
  • Coordinating the internship program and activities of three interns a semester
  • Assisting the IISS-Americas Managing Director with institutional development
  • Other administrative duties for the IISS-Americas Managing Director, as required
192

Operations Administrator Resume Examples & Samples

  • To be the first line of contact for the customer with regards to Task Requests
  • Triage all tickets to correct party for action
  • Assist Management with tracking Task trends via weekly and monthly reports
  • Ensure all Tasks are completed in a timely manner and comments are placed in Tasks
  • Maintain Tags list
  • Keep detailed records of troubled areas
  • Cross Train with other site services
  • Daily Inspection of Buildings, including follow up on corrective actions noted on previous walks
  • Ensure Building and Campus appearance is meeting expectations
  • Interact with Staff & Management team
  • Cross train with other site services
  • Responsible for understanding the culture/business climate of each building
  • Identify opportunities to enhance customer experience, improve efficiencies and which reduce costs
  • Consults with (works with on a regular basis): Janitorial Management, Facilities Coordinator Group, Events Team, QA Team and FacOps Support Groups
193

Employee Success Operations Administrator Resume Examples & Samples

  • Administer employee data changes
  • Process new hires and ensure set up for a successful on-boarding experience
  • Assist with the involuntary and voluntary separation process
  • Manage manager self-service transactions
  • Assist employees with questions regarding benefits or leave of absence
  • Conduct data audits of employee data in Workday
  • Analyze and interpret employee/employment data
  • Minimum of 2 years previous experience in human resources
  • Previous experience with Workday preferred
  • Must be well organized with keen attention to detail and demonstrated effective follow-up skills
194

RDC Operations Administrator Resume Examples & Samples

  • Experience in an administration role
  • Data Entry skills
  • Experience using Microsoft Office suite including intermediate to advance Excel experience
  • Good interpersonal, negotiation and conflict resolution skills
195

Consumer Operations Administrator Resume Examples & Samples

  • Serves as an operational subject matter expert support for all centers within the consumer bank. May research or escalate more complex issues and work with other lines of business to provide resolution. Works closely with the Consumer Operations Leader and Learning and Talent Development to ensure operational training is up to date, accurate and aligns to Consumer Banking policy and Procedure. Creates training materials for Consumer Operations to ensure consistent delivery of messaging and initiatives. Provides telephone and email support to consumer banking employees. Supports bank’s processes through the development and distribution of retail reporting. Leads or supports/aids in the implementation and development of process improvement initiatives. Schedules and allocates floating staff for Consumer Banking. Prepares Board and Advisory Board Meeting materials and reporting. Coordinates the collection of RFI information for BSA. Acts as the back-up Data Security Coordinator and Complaint Management Lead for Consumer Banking
  • Serves to support our culture of customer experience while helping Consumer Bank staff strike the appropriate balance with compliance and operational excellence. Assist in planning and facilitating operational meetings for Consumer Banking staff. Remains informed and up to date with all bank and regulatory requirements
  • Works collaboratively with Consumer Banking Leadership, Consumer Sales Managers and Branch Managers to ensure all areas receive immediate and consistent operational support. Serve in a liaison role among other departments and/or committees. May participate and complete various other projects supporting consumer segment and consumer operations. Supports Consumer Banking Leadership by providing administrative support: Lending Authority Tracking, Expense Tracking & Reporting, Community Outreach Coordination and Events, hourly employee tracking system, Deluxe Support and Program Administration, Reconcilement of Internal GL Accounts, and the Medallion Program
  • 3 or more years Retail banking. (Required)
196

Operations Administrator Resume Examples & Samples

  • Detailed understanding of enterprise infrastructure (AD, DHCP, DNS, load balancers, etc.) & application architecture best practices
  • Develop monitoring solutions to predict outages, not just detect them, as well as provide root-cause analysis & reporting
  • Develop relationship w/stakeholders to proactively understand pain-points & develop solution requirements
  • Detailed understanding of AppDynamics deployment & configuration of business transactions, dashboard flow maps, policies, automation, reporting, predictive analytics, etc
  • Detailed understanding of Solarwinds deployment & advanced configuration options, including alerting, predictive analytics, scripting, automation, reporting, etc
  • Must be able to discuss issues & present root cause analysis info to various audience levels including CTO to technical support
197

Operations Administrator Resume Examples & Samples

  • Performs basic clerical duties relative to PA North Operations
  • Incumbent may perform any of the following: creates, updates, and executes various types of WMS and DIS orders for leakage, regulations, GMB/CAB functions; executes Daily Work Assignments; verifies and processes miscellaneous invoices for payments; maintains and verifies a variety of files and records, including Policy and Procedures, and Emergency Manuals
  • Prepares a variety of reports using Mainframe, Excel and Word programs, and verifies for accuracy
  • Receives and relays messages, instructions and information
  • Provides administrative support to supervisor and other staff
  • Types, files, prepares correspondence, etc
  • Promotes quality customer service
  • Valid driverrsquo;s license
  • Must be able to perform basic arithmetic
  • Must be able to work well with others and in a team environment
  • Must be familiar with Company Policies and Procedures and perform duties with limited direction
  • Must have working knowledge of various computer mainframe applications such as WMS, DIS, WLRS, EASI, CMS, CICS AND MMIS.nbsp; Incumbent will be expected to become proficient in these computer applications
  • Experience with personal computer, Excel and Microsoft Word preferred
  • Must have strong interpersonal skills and demonstrated success in providing extraordinary customer service when dealing with internal and external customers
198

Operations Administrator Resume Examples & Samples

  • Bachelor's degree plus 6 years of related experience or a Master's degree plus 4 years of related experience; 4 years of additional related experience can be substituted for Bachelor’s degree
  • Experience developing and implementing procedures used to create reports (such as technical and financial reports) for senior level managers
  • Ability to foster collaborative interaction between varying organizations and levels
  • Must have a current, active Secret Clearance with the ability to obtain TS/SCI
  • Experience on DoD contracts
  • Executive and/or operations officer experience
  • Project and organization management experience
  • Familiarity with Cyber defense operations
  • Experience supporting senior management, and ability to interact comfortably and skillfully with executives and customers
  • Proficiency with Microsoft Office Products (Word, Excel, PowerPoint, and Outlook)
199

Operations Administrator Resume Examples & Samples

  • Investigating, dealing and responding to enquiries from all business sectors on behalf of the Directors
  • Deal with post, calls and e-mails and respond appropriately
  • Planning and management of meetings
  • Generation of correspondence on behalf of the Directors and business area
  • Meeting and event organisation
  • Producing and collating confidential data and reports when required
  • Prepare PowerPoint presentations
  • Assist in the preparation of periodic business management reports when required
  • Provide administration support of ad-hoc projects
  • Intermediate level of IT literacy and knowledge including Word, Excel, PowerPoint and Outlook
  • Excellent interpersonal skills, with the ability to communicate at all levels of the business
  • Ability to react positively with sudden and unexpected changes in demand
  • Can work accurately and effectively under pressure to tight deadlines and under own initiative
  • Comfortable dealing with sensitive and confidential information
  • Previous experience in similar industry/business sector preferable
200

IT Operations Administrator Resume Examples & Samples

  • Prepare, compile and sort documents for data entry
  • Enter data from source documents into prescribed computer database, files and forms
  • Scan documents into document management systems or databases
  • Maintain Logbooks or Records of activities and tasks
  • Reviewing files and records to answer requests for information
  • Coordinating work flow
  • Knowledge of relevant software applications including MS Office
  • Proficient in use of Emails
  • Good Numeracy skills
  • Accurate Typing skills
  • Knowledge of Office management Systems and Procedures
201

Wholesale Operations Administrator Resume Examples & Samples

  • Serve as primary point of contact for all operational aspects of North Americas Sales and subject matter expert on all new TOMS products & NuOrder
  • Partner with Supply Chain counterparts to ensure smooth and timely execution of out the door sales orders
  • Train account executives, customers and internal users on basic and advanced use of B2B portal, including order entry and assortment planning
  • Monitor B2B portal batch to prevent errors and ensure ATP / allocation is accurate and timely
  • Liaison with SAP team to prevent and problem solve technical errors within the B2B portal
  • Assist with upgrades, implementations, requirements and testing within B2B portal
  • Team player, goal oriented and demonstrates an effort to build and contribute to the TOMS business with a focus on the giving movement
  • Excellent attendance and positive attitude
  • Ability to collaborate with all levels of business
  • Strong task prioritization skills
  • Exceptional analytical thinker, proficient at identifying and resolving technical problems
  • High school degree or equivalent required
  • Associate degree in Business, Communications or related field desirable
  • Minimum two-five (2-5) years of customer service experience required
  • Proficient in use of Microsoft Office products
  • Intermediate Excel skills required
  • SAP experience required
  • Plum River experience required
  • Scene 7 experience required
  • ATP Generator experience required
  • Fundamental knowledge of accounts receivable
202

Fulfillment Center Operations Administrator Resume Examples & Samples

  • Reporting employee morale and submitting taxable fringe reports
  • Manage daily time and attendance for all zulily associates and input the proper pay coding into Dayforce
  • Assisting with activities coordinated by the FC Administrative Supervisor
203

Operations Administrator Resume Examples & Samples

  • Demonstrates functional skills. Requires basic competency related to function
  • Responsible for responding to Client Escalations, help clear e-manifest errors and also helping the shipping team when they have system issues
  • Demonstrates basic functional process knowledge and participates in process
  • Has awareness of Flex techniques. To perform the major job responsibilities the use of the following tools may be required: Office Skills: telephones, data entry, and office software to include word processing, spreadsheets, and presentation package and database systems
204

Business Operations Administrator Resume Examples & Samples

  • Handle inbound calls from selling agents, corporate offices and consumers
  • Action and respond to non-voice queries, balance enquiries, transactional queries, and general assistance
  • Perform e-Banking processes, ensuring all internet banking requests from customers are authorised and any errors are corrected
  • Assist selling agents and head office locations in setting up of user access and maintaining relevant security of their accounts
  • Investigate failed transactions and anomalies
  • Liaise with various technical and testing teams in order to test systems before launch