Operations Spec Resume Samples

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JB
J Bradtke
Janae
Bradtke
514 Nella Lane
Dallas
TX
+1 (555) 390 9237
514 Nella Lane
Dallas
TX
Phone
p +1 (555) 390 9237
Experience Experience
Phoenix, AZ
Operations Spec
Phoenix, AZ
Breitenberg-Nikolaus
Phoenix, AZ
Operations Spec
  • Escalates to management any variances in business trends so that business continuity plans can be created
  • Effectively define problems. Obtain the necessary data that relates to the problem to assist you in resolving the case
  • Adheres to policies and procedures within department. Complete the assigned daily, weekly monthly management reports. Be a positive team player
  • Maintains a high level of accuracy on all processing work due to customer and legal ramifications of errors
  • Scan and verify completed or rejected customer requests into the Content Manager system in a timely manner
  • Tracks and compiles daily and monthly statistics for management reports
  • Comply with Official Bank Check (OBC) inventory procedures
Los Angeles, CA
Operations Spec-card Maintenance
Los Angeles, CA
Cole-Schultz
Los Angeles, CA
Operations Spec-card Maintenance
  • Performs daily manual posting of teller work. Organizes and maintains all records associated with the teller work
  • Performing daily manual posting of teller work
  • Provides consistent high quality customer service and interaction with bank personnel, as well as the personnel from other networks, merchants and vendors
  • Providing consistent high quality customer service
  • Performs daily name and address corrections associated with TCF’s various card types
  • Responsible for the management, including points transfer, of TCF’s high profile Miles Plus / Premier Accounts
  • Performing daily name and address corrections associated with TCF’s various card types
present
Dallas, TX
Operations Spec Ii Exceptions Administration Sioux Falls
Dallas, TX
Swaniawski-Konopelski
present
Dallas, TX
Operations Spec Ii Exceptions Administration Sioux Falls
present
  • Research and resolve all differences created in the processing of the EA daily work
  • Plan, schedule, and perform work activities in order of priority to complete assignments within prescribed time frame
  • Assist in the preparation of management reports
  • Assist in month-end branch reconciliation process
  • Notify all parties involved to begin the search for missing or held branch work
  • Review unmatched reports daily and make necessary changes to customers’ accounts according to department procedures
  • Contact branch department managers/supervisors immediately regarding entries that will be run to their general ledgers
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Washington
Bachelor’s Degree in Business
Skills Skills
  • Strong attention to detail
  • Ability to deal with problems involving several variables in standardized situations
  • Ability to apply concepts of basic mathematical calculations
  • Ability to complete routine reports and document appropriate files
  • Ability to read and interpret documents (i.e., safety rules, operating instructions, procedure manuals, etc.)
  • Good PC and keyboarding skills
  • Basic mathematics aptitude with adding and subtracting, etc
  • Ability to meet deadlines
  • Strong PC user experience with Windows software
  • Ability to understand and carry out instructions furnished in written, verbal, or diagram form
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12 Operations Spec resume templates

1

Operations Spec-reg E / Etds-minneapolis Resume Examples & Samples

  • Analyzes, researches, and resolves customer claims of error or unauthorized electronic funds transfer transactions to determine TCF’s liability under Federal Regulation E or Regulation Z and assists with possible recovery
  • Responsible for more complex functions of claim processing including; verifying Regulation E and Regulation Z claims for accuracy and quality, re-evaluating closed claims at the request of the customer, completing the final resolution on claims following additional processing in another department, and monitoring customer accounts and processing any applicable adjustments following removal of provisional credit
  • Complies with Federal Regulations E and Z. Visa Operating Regulations, TCF’s Electronic Funds Transfer Agreement and all other federal, state, and/or bank regulations in researching, investigating and resolving claims
  • Processes adjustments to customer accounts ensuring they are completed within required compliance time frames. Clears outstanding entries from assigned general ledger account(s)
  • Works with federal, state, and local law enforcement agencies to prosecute suspects on unauthorized claims
  • Responsible for training new department personnel and/or new procedures to existing personnel
  • 12+ months combined experience as an Operations Specialist I and/or II; or 18+ months comparable work experience
  • Strong PC (Excel/Word or other applicable software)
  • Good understanding of TCF and all operations environment
2

Operations Spec Ii Reg E / Etds Minneapolis Resume Examples & Samples

  • Analyze accounts appearing on more complex risk filter reports on a daily basis
  • Determine if Suspicious Activity Reports (SAR’s) are required and prepare same within the prescribed time frames ensuring compliance with the Regulation
  • Communicate effectively with both internal and external customers on related issues
  • Complete assigned daily/weekly/monthly management reports
  • Ability to read and interpret documents (i.e. safety rules, operating instructions, procedure manuals, etc)
3

Operations Spec-deposit Collections & Processing Resume Examples & Samples

  • May process customer account adjustments as appropriate to complete their daily balancing procedures
  • Analyze accounts appearing on risk filter reports on a daily basis. Determine and perform actions necessary to reduce potential financial loss
  • Preliminary research and analysis of fraudulent and unauthorized claims to determine classification and to prepare claim for further research, investigation and resolution. Maintain database of all claims received in the department
  • Investigate claims for possible recovery of funds and to determine TCF’s liability and risk exposure. Comply with Regulation CC, Uniform Commercial Codes and TCF’s account Terms and Conditions in researching, investigating and resolving claims. Process deposit account adjustments and general ledger entries to resolve claim and book losses to appropriate loss general ledger
  • Communicate effectively with both internal and external customers on related issues. Notify customers of actions taken on accounts and maintain records of all actions in accordance with Regulations
  • High School education, G.E.D., or equivalent work experience
  • Demonstrated ability to write routine reports and correspondence
  • Demonstrated ability to speak with customers and employees
  • Demonstrated ability to define problems, collect data, establish facts and draw valid conclusions
  • Previous banking experience
  • Previous experience with spreadsheet and database software
4

Operations Spec-exceptions Administration Resume Examples & Samples

  • Reconcile a general ledger on a daily basis as assigned. Identify differences and resolve more complex outstanding differences daily. Communicate unresolved differences to immediate supervisor
  • Ability to complete routine reports and document appropriate files
  • Ability to understand and carry out instructions furnished in written, verbal, or diagram form
5

Operations Spec-reg E-minneapolis Resume Examples & Samples

  • May identify and resolve all outstanding differences daily
  • Communicates unresolved differences to immediate supervisor
  • Stamp, sort, and distribute incoming faxes and mail
  • Processes out-going customer letters
  • Deliver out-going customer letters to the Mail Center
  • Ability to apply concepts of basic mathematical calculations
  • Ability to deal with problems involving several variables in standardized situations
  • Demonstrated ability to perform data entry tasks accurately and efficiently
6

Operations Spec-card Maintenance Resume Examples & Samples

  • Reconciling settlement with third party processors for gift card products
  • Reconciling the Settlement DDA accounts, ATM correction general ledger and merchant settlement daily
  • Utilizing third party processor to research and/or process disputes, inquiries and card maintenance from customers, bank personnel, other networks and merchants
  • Providing consistent high quality customer service
  • Managing TCF’s high profile Miles Plus / Premier Accounts including points transfer
  • Analyzing and adjusting the reports controlling the Points Awards for TCF Reward Programs
  • Performing daily name and address corrections associated with TCF’s various card types
  • Organizing and maintaining all records associated with card maintenance
  • Processing customer requests for cancellation of recurring Pre-authorized Payments involving a debit card
  • Implementing Special Handling Requests for all card products
  • Analyzing Exception Reports, making complex corrections to card records to facilitate the ordering and delivery of cards to customers
  • Monitoring the daily transmission between TCF and its plastic card vendor
  • Performing daily manual posting of teller work
  • Adherence to government regulations and Operating Rules requiring an understanding of the regulations as they pertain to gift cards and debit cards including their issuance and maintenance
  • The department is responsible for reconciling complex general ledger accounts on a daily basis. Each employee may be responsible for any number of these general ledgers. Investigates, analyzes, and resolves operational variances which cause the general ledgers to be out of balance. Advises external departments as appropriate
  • Achieves a high level of competency in utilizing third party processor to research and/or process disputes, inquiries and card maintenance from customers, bank personnel, other networks and merchants
  • Performs daily name and address corrections associated with TCF’s various card types
  • Organizes and maintains all records associated with card maintenance
  • Responsible for the implementation of Special Handling Requests for all card products
  • Experience with general ledgers, policies and procedures
  • Previous PC experience with Microsoft Excel, Access and Word
  • Good 10-key skills
7

Operations Spec, Reg E Minneapolis Resume Examples & Samples

  • Communicate with both internal and/or external customers on related issues
  • Timely and accurately enter error and unauthorized electronic funds transfer claims into the designated tracking system
  • Run general ledger and customer account entries utilizing TCF’s teller system
  • Accurately file pending and resolved claims to ensure all compliance deadlines are met
  • Provide consistent high quality customer service to both internal and external customers
  • Assist with training of department personnel
8

Operations Spec-exceptions Administration Resume Examples & Samples

  • Reconcile a general ledger on a daily basis as assigned. Identify differences and resolve more complex outstanding differences daily exercising a higher level of judgment. Communicate unresolved differences to immediate supervisor
  • Communicate with both internal and/or external customers on more complex issues. Exchange information and resolve problems that are somewhat routine with solutions based on past practices
  • Contact branch department managers/supervisors immediately regarding entries that will be run to their general ledgers
  • Notify all parties involved to begin the search for missing or held branch work
  • Review unmatched reports daily and make necessary changes to customers’ accounts according to department procedures
  • Reconcile teller over/short general ledger for each branch by reviewing and researching teller differences. Calculate and run appropriate entries upon completion of research in order for general ledger to be in balance. Communicate consistent teller issues to branch management. Report unusual account/employee related activity to appropriate management immediately. Maintain appropriate level of confidentiality relating to sensitive branch issues
  • Review and complete reports as assigned
  • Process AJET forms and department teller
  • Strong problem solving and organizational skills
  • Knowledge of general ledger system and teller difference research procedures
  • Working knowledge of SAR system and familiarity with Batch concept
9

Operations Spec, Data Entry Sioux Falls Resume Examples & Samples

  • May identify and resolve all outstanding differences daily. Communicates unresolved differences to immediate supervisor
  • Escalate exceptions to normal processing to supervisor, exercising a higher level of judgement
  • Responsible for sending/filing Regulation D customer Excessive Transaction notices to meet all audit requirements
  • Responsible for preparation and troubleshooting of signature card processing exceptions from the third party vendor for all banks
  • Responsible for completing Investment Teller Transactions for Minnesota, Colorado and Michigan
  • Responsible for completing customer tax payment transactions by assigned deadlines
  • Responsible for auditing and maintaining the Official Bank Check (OBC) inventory on a weekly basis for Minnesota and Colorado
  • Responsible for cross training and rotating with the Account Verification Department and processing VOD’s
  • Maintain a high level of accuracy on all legal processing teller work due to customer and legal ramifications of errors
  • Participate in overall support of all Corporate Support clerical functions.(RE Broker and Iolta Trust Account work.)
10

Operations Spec Ii Fccs / fiu Minneapolis Resume Examples & Samples

  • May reconcile an assigned general ledger on a daily basis exercising a higher level of judgment
  • May process customer account adjustments as appropriate to complete their daily balancing procedures. Exercises higher level of judgment and discretion
  • Adhere to policies and procedures within the department
  • Analyze accounts appearing on more complex risk filter reports on a daily basis. Determine and perform actions necessary to reduce potential financial loss
  • Determine if Suspicious Activity Reports (SAR’s) are required and prepare same within the prescribed time frames/guidelines ensuring compliance with the Regulation
  • High school diploma or general education degree; or one to three months related experience and/or training; or equivalent combination of education and experience
  • Some post high school education preferred
  • Demonstrated ability to read and interpret technical procedures and governmental regulations
  • Demonstrated ability to speak with customers, employees and members of the community
  • Demonstrated ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Demonstrated ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
  • Six months previous banking or investigative experience
11

Operations Spec-adjustments Resume Examples & Samples

  • Review and reconcile general ledger accounts for Cash Advance and Gift Card within all TCF affiliate banks
  • Identify differences and resolve more complex issues on a daily basis requiring high level of decision making skills
  • Communicate unresolved differences to supervisor in a timely manner
  • Process customer account adjustments to complete daily balancing procedures
  • Adhere to all department policies and procedures
  • May assist with the completion of daily, weekly and monthly management reports
  • Create ACH and Debit / Credit card funding transactions authorized by TCF customers for remotely captured accounts
  • Resolve posting rejects created when ACH and Debit / Credit card funding transactions for online and remotely captured accounts fail
  • Electronically submit American Express trust receipts and purchase records for daily settlement within all TCF affiliate banks
  • Accurately log and respond to cash advance charge back items or Debit / Credit card funding transactions within regulatory guidelines to protect TCF from potential loss
  • Accurately log and store documentation to ensure the ability to respond to charge back items within regulatory guidelines to protect TCF from potential loss
  • Research/Resolve customer account transactions on behalf of TCF within set deadlines
  • Identify, calculate and waive service fees associated with bank error
  • Working knowledge of SAR (internal data) and keyboard/program functions required for complex research
  • Effectively resolve large-dollar disputed cases in a timely manner
  • Assist both statements and retrievals functions as needed
  • 6 months experience as an Operations Specialist I, or 12 months of comparable experience
  • Ability to read and interpret documents (e.g., safety rules, operating instructions, procedure manuals)
  • Good communication skills verbally and in writing
  • Basic math calculation aptitude
  • Problem solving skills; ability to handle problems involving several variables
  • Experience with completing routine reports and documentation
  • 1-2 years of Corporate Operations experience
  • 1-2 years of general ledger reconciling or accounting experience
12

Operations Spec Ii Exceptions Administration Sioux Falls Resume Examples & Samples

  • Complete assigned daily, weekly, monthly management reports as required
  • Research and resolve all differences created in the processing of the EA daily work
  • Notify supervisor immediately of missing work/reports and other changes contrary to the normal daily processing Decision (NEXC – rejected transactions: NSF and Stop Pay) in excess of 550 accounts each day by 10:30 a.m. lock time
  • Plan, schedule, and perform work activities in order of priority to complete assignments within prescribed time frame
  • Review selected branch general ledgers on a daily basis to ensure appropriate balances. Communicate differences with branch management immediately and assist in researching and correcting balances when appropriate
  • Compile daily and month end statistics
  • Serve as a resource for branch management with policy/procedure questions and backroom operations issues. Assist in researching missing or incorrect processing of customer transactions and adjustments to customers’ accounts by Proof/Batch and Adjustments departments
  • 6 or more months as an Operations Specialist I; or 12+ months comparable experience
  • Ability to complete routine reports and document appropriate files and meet deadlines
  • Experienced with Excel/Word or other applicable software
13

Operations Spec Iii Central Document Processing Resume Examples & Samples

  • Identify processing inefficiencies and make recommendations to area management for enhancements
  • Read, comprehend and complete all information required for the specific legal process received
  • Work closely with the Bank Secrecy Department to ensure complete compliance with OFAC
  • Document, in detail, lengthy investigations that may continue for several years. Continue to communicate new trial dates, new witnesses, new locations to specific parties involved in the case
  • Process worthless check inquiries according to Minnesota statue and departmental procedures
  • Provide a high level of customer service to all levels of TCF management, all levels of law enforcement and US Immigration as well as TCF customers
  • Prepare monthly statistics for management on current volumes and any changes in processing
  • Update and maintain department databases and storage files per regulatory record retention policies
  • Must speak fluent English
  • Demonstrated ability to read and interpret legal documents, governmental regulations and State Statutes in written, oral or diagram form
  • Demonstrated ability to deal with multiple cases and complex files involving several variables in different situations
14

Operations Spec-ira Resume Examples & Samples

  • May act in leadership role in absence of Coordinator and/or Supervisor
  • Work with Contact Center, branches and outside vendors to resolve customer inquiries and issues
  • Review and process IRA forms and plan transactions such as account openings, contributions, distributions, withholding and RMD set ups
  • Manually calculate Required Minimum Distribution payments and establish distribution schedules in accordance with IRA regulations
  • 9-12 months proven general ledger experience
  • Proficient with PC’s (Excel and Word software)
  • 1-2 years Teller experience
  • 1-2 years IRA experience
15

Operations Spec-card Maintenance Resume Examples & Samples

  • May process customer account adjustments as appropriate to complete their daily balancing procedures. Exercises higher level of judgement and discretion
  • Communicate with both internal and/or external customers on more complex issues
  • May complete assigned daily, weekly, monthly management reports
  • Reconciles settlement with third party processors for gift card products
  • Reconciles the Settlement DDA accounts, ATM correction general ledger and merchant settlement daily
  • Provides consistent high quality customer service and interaction with bank personnel, as well as the personnel from other networks, merchants and vendors
  • Responsible for the management, including points transfer, of TCF’s high profile Miles Plus / Premier Accounts
  • Analyzes and adjusts the reports controlling the Points Awards for TCF Reward Programs
  • Responsible for the assigned maintenance of daily, weekly, and monthly reports
  • Responsible for processing customer requests for cancellation of recurring Pre-authorized Payments involving a debit card
  • Analyzes Exception Reports, making complex corrections to card records to facilitate the ordering and delivery of cards to customers
  • Monitors the daily transmission between TCF and its plastic card vendor
  • Performs daily manual posting of teller work. Organizes and maintains all records associated with the teller work
  • Ability to read and interpret documents (i.e., safety rules, operating instructions, procedure manuals, etc.)
  • Demonstrated ability to effectively organize workload, work area and assess priorities
  • Demonstrated ability to read and interpret technical procedures and government regulations
  • Demonstrated ability to communicate effectively through written reports and correspondence
  • Demonstrated ability to verbally communicate clearly and effectively with customers, employees,
  • Demonstrated ability to analyze problems, collect data, establish facts and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables
  • Demonstrated ability to work in a team environment, work well under pressure, be
  • Flexible to accommodate the needs of the business, and provide good customer service
  • Demonstrated ability to conduct business activities in a professional manner
  • Well-rounded understanding of Corporate Operations
16

Operations Spec-retrievals Resume Examples & Samples

  • May reconcile an assigned general ledger on a daily basis
  • Communicate unresolved cases to your immediate supervisor
  • Adheres to policies and procedures within department. Complete the assigned daily, weekly monthly management reports. Be a positive team player
  • Reconciles assigned general ledger on a daily basis
  • Effectively define problems. Obtain the necessary data that relates to the problem to assist you in resolving the case
  • Demonstrated ability to speak effectively before groups of customers or employees
  • Demonstrated ability to deal with problems involving variables in both standardized and diverse situations
17

Operations Spec-regulation E-minneapolis Resume Examples & Samples

  • Research and investigate customer inquiries of error or unauthorized electronic funds transfer transactions to determine TCF’s liability. Comply with Federal Regulation E and TCF’s Electronic Funds Transfer Agreement in researching, investigating and resolving claims
  • Process adjustments to customer accounts ensuring they are completed within required time frames. Clear outstanding entries from assigned general ledger account(s)
  • Communicate effectively with both internal and external customers on related issues. Conduct phone interviews with customers, suspects and external agencies to obtain information critical in determining TCF’s liability and risk exposure
  • Adhere to policies and procedures within the department. Comply with Federal Regulation E, Minnesota State Statute 325G and TCF’s Electronic Funds Transfer Agreement and account Terms and Conditions
  • Represent TCF in Conciliation Court or by subpoena
  • Work with Federal, State and Local Law Enforcement agencies to prosecute suspects on unauthorized claims
  • Prepare Suspicious Activity Reports (SAR’s) within the prescribed time frames/guidelines ensuring compliance with the Regulation
  • Complete assigned daily/weekly/monthly reports
  • Instructions, procedure manuals, etc)
  • Ability to understand and carry out instructions furnished in written, oral, or diagram form
  • Demonstrated ability to read, analyze and interpret governmental regulations and procedures
  • Demonstrated ability to calculate figures and amounts such as interest and percentages
  • Demonstrated ability to define problems, collect data, establish facts, work with varibales in standardized and diverse situations and draw valid conclusions
  • Previous Regulation E experience
18

Operations Spec-image & Item Processing Resume Examples & Samples

  • Handles multiple complex tasks simultaneously while adhering to TCF Corporate policies and/or Federal Regulations
  • May identify individual training needs and work one-on-one with individuals to ensure job expectations are met
  • Communicates with both internal and/or external customers on more complex issues. Exchange information and resolve problems that are non-routine with solutions based on past practices
  • Act in leadership role in absence of Coordinator and/or Supervisor as needed
  • Ability to resolve problems involving several variables in different situations
  • Ability to communicate with various levels of management and employees within organization
  • Good written communication skills to construct reports, memos and proposals
  • Strong organizational skills and attention to detail; ability to meet deadlines
  • Ability to work independently, with limited direction from supervisor
  • Some college level coursework in Accounting
  • Solid understanding of TCF and all operations environment
  • Proficient with Excel and Word software
19

Operations Spec-ach Dept-minneapolis Resume Examples & Samples

  • Responsible for coordinating with the BSA staff to close cleared IAT alerts and releases of IAT entries in PEP+ system for further processing
  • Understanding and adherence to the NACHA Operating rules and Government regulations governing ACH transactions
  • Processing PEP+ data base maintenance requests from all Cash Management regions, and changing system parameters to ensure ACH files are processed accurately. Adding and maintaining swap records on the PEP+ system
  • Responsibility for coordinating with each region’s Cash Management areas for a bi-annual clean-up of unused collection applications. Working closely with internal corporate departments who have an impact with ACH transactions including but not limited to Electronic Transaction Dispute Services, Exception Administration and BSA
  • Assisting the management team in the implementation of new modules to the PEP+ system. This may include inputting new forms and procedures
  • Provide excellent written and oral customer service to both internal and external organizations (originating banks and companies) as well as with the US Treasury
  • Maintaining monthly statistics for management team tracking
  • A minimum of 12 months combined experience as an Operations Specialist 1 and/or 2, or 18 months comparable experience. One year of ACH operations experience preferred
  • Must be able to demonstrate previous successful experience performing the following key skills
20

Operations Spec-minneapolis Resume Examples & Samples

  • Researches negative deposit accounts for possible policy/procedure violation by branch/corporate operations employee(s). Provides documentation to prove violation
  • Effectively researches and responds to questions from TCF employees, management, external customers and outside collection agencies; as well as documenting all customer/branch contact and all action taken by Loss Prevention on charge-off file
  • Completes research on negative balance and charged-off accounts, and provides proof of debt or payment(s) as needed or requested
  • Processes branch requests to force close accounts at 1st NSF; or requests to reopen force closed accounts and submit Restitution payments that accompany such requests
  • A minimum of 6 months or more previous work experience
  • Previous experience with word processing, spreadsheet and database software
21

Operations Spec Resume Examples & Samples

  • Effectively resolve all cases within set deadline. Process customer account adjustments as appropriate to resolve cases
  • Communicate effectively with other financial institutions, internal departments and customers in all case resolutions
  • Six to twelve months previous work experience
  • Demonstrated ability to read, analyze and interpret documents
  • Demonstrated ability to add, subtract, multiply, and divide in all units of measures, using Whole numbers, common fractions and decimals
  • Demonstrated ability to compute rate, ration, and percent and to draw and interpret bar graphs
  • Keyboarding skills
22

Operations Spec Resume Examples & Samples

  • Scan and verify completed or rejected customer requests into the Content Manager system in a timely manner
  • Identify and escalate any unusual or uncommon activity discovered during routine processing to IRA supervisor
  • High school education, GED, or equivalent experience
23

Operations Spec Resume Examples & Samples

  • Delivers good customer service to numerous outside housing authorities, mortgage companies and new apartment complexes
  • Escalates to management any variances in business trends so that business continuity plans can be created
  • Maintains a high level of accuracy on all processing work due to customer and legal ramifications of errors
  • Participates in overall support of all Corporate Support clerical functions
  • Must have nice handwriting and legible figure aptitude
  • Basic PC skills with Windows software
  • Prior keyboard and ten-key experience
  • Minimum of one year customer service
24

Intl Payments Operations Spec Resume Examples & Samples

  • Research and apply proper routing to FX payment orders using all available routing resources. Validate all routing within Zero Base
  • Research and respond to mandated external and internal audits regarding transactional and database information
  • Participate in various projects related to security, industry standards, surveys, and system upgrades may be assigned
  • Must be able to operate within a highly automated, but very stressful production environment that holds little tolerance for error
  • Must have the ability to work directly with both internal and external customers in providing assistance
  • Demonstrates strong verbal communication skills
  • Demonstrates above average mathematical skills
25

Services Operations Spec Resume Examples & Samples

  • Works closely with the coordinator that focuses on Services with "To Be Determined" dates to proactively contact clients to pursue scheduling of services with open dates
  • Ensures the seamless delivery of services to the client by coordinating with all other functional areas involved in the service delivery end-to-end process
  • Guides the invoicing and revenue recognition process while working closely with Customer Experience and Revenue Accounting and provides necessary audit-compliant documentation
  • Bachelor's degree or minimum of 3 years of experience in related field
26

Soacc Operations Spec-alarm Systems & Parabit Adminstrations Operator Resume Examples & Samples

  • Alarm servicing/Monitoring experience is a plus
  • Must have strong Customer Service Experiences
  • MS Office (Intermediate Word and basic Excel skills)
  • Team Focused
  • Mastermind, Remote Link, Compass experience is a plus
  • Prior experience with DMP, Focus, and Parabit Access control a plus
27

Protection Operations Spec Resume Examples & Samples

  • Apply technical experience and broad knowledge of DoD Medical CBRN Defense capabilities to include Medical Countermeasures, and health or biological surveillance (biosurveillance)
  • Conduct research and analysis of threat, intelligence and strategic guidance to develop Analysis of Alternatives (AoA) and Joint requirements documents for materiel and non-materiel solutions
  • Collaborate among the Joint Staff, military Services, and other components of the DoD Chemical and Biological Defense Program (CBDP)
  • Perform research and analyses on a broad spectrum of Medical CBRN Defense requirements issues involving coordination with multiple stakeholders through various working groups
  • Work independently as the Joint Staff client representative (liaison) to a subordinate organization
  • Review and develop technical documents, plans, and prepare briefings and reports
  • Review and edit Joint Doctrinal publications related to CBRN Defense and health services support
  • Support and facilitate action officer level input and senior leader support (ability to interact, communicate, and advise at senior levels in the government)
  • An MPH and/or MS in a relevant technical discipline
  • Five (5) years’ experience in Joint and/or Service Requirements development
  • Eligible for Sensitive Compartmented Information (SCI)
  • Defense Acquisition Certified
28

Business / Operations Spec-flood & Hazard Resume Examples & Samples

  • Basic understanding of project management and testing methodology and procedures
  • Effective verbal and written presentation and communication skills
  • Proficient computer skills, especially Microsoft Office applications
29

Asst Operations Spec Htot Resume Examples & Samples

  • Reconciling daily activity, particularly problems, breaks & exceptions
  • Daily Review Collateral Valuation Reporting
  • Daily Perform Collateral Allocation
  • No collateral shortfalls at custodian bank due to Ops Reporting Error
30

Operations Spec-ach Dept-plymouth Resume Examples & Samples

  • Assisting the management team in the reconciliation of the IAT exception general ledger differences on a daily basis
  • Investigating and resolving all types of ACH inquiries, which may include returning ACH transactions to the originator. Processing incoming and outgoing notification of changes (NOC’s)
  • A minimum of a High school diploma or GED is required. A minimum of two or more years post high school education or equivalent is required, with a preference for a college degree in business
31

Operations Spec, Collections Resume Examples & Samples

  • May enter and maintain data on a daily basis
  • Education: High School Diploma or G.E.D (accredited)
  • Experience Preferred: Experience working in an office administration position preferably for a front line transportation/construction or similar type business
  • Intermediate to advanced Excel and Word skills
  • Good customer service focus
32

Airfield Operations Spec Resume Examples & Samples

  • Regularly monitor and inspect operational condition of runways, taxiways, navigational and meteorological aids
  • Coordinate with Operations and Maintenance Manager to ensure all facilities of airfield remain in operational conditions
  • Determine operational restrictions or hazards to flight and communication facility and advise airfield management; ensure implementation of Bird/Wildlife Aircraft Strike Hazard (BASH) program
  • Identify flight safety issues including violations of airfield clearing criteria and hazards to arriving, departing, and parked aircraft; assess damage to airfield property; and monitor necessary actions to repair and reopen airfield facilities
  • Coordinate with military, federal, international, and local agencies concerning flight planning, training route utilization, flight movement messages, search/ rescue operations, and base contingency/operational plans
  • Advise military and civilian agencies on closure of runways, taxiways, aircraft parking aprons/spots, airfield repairs/construction, and availability of airfield lighting/navigational aid systems
  • Coordinate with airfield management regarding emergency situations on airfield
  • Coordinate with base agencies to ensure proper support to all base, transient VIP aircraft, passengers, and crews
  • Knowledge of applicable laws, regulations, instructions, and directives pertaining to airfield planning and design criteria, aircraft operations, and airfield management
  • Skill in analyzing, planning, and adjusting work operations to meet program requirements and objectives within available resources
  • Minimum two (2) years of experience in airfield or related positions
  • Prefer at least two (2) years as an Airfield Operations Specialist
  • Prefer Bachelor's Degree
33

Aftermarket Operations Spec Resume Examples & Samples

  • 5 years sales and service operational experience with surface wellhead products
  • BS in Mechanical Engineering or equivalent
  • Proven technical expertise and problem solving skills can be considered in lieu of
  • A thorough understanding of API 6A/Q2, and NACE
  • The ability to function in a diverse cultural environment
  • An understanding of repair, re-certification, and conversion of surface wellhead products
34

Operations Spec-ira Resume Examples & Samples

  • Process customer account adjustments as appropriate to complete daily balancing procedures
  • Communicate with both internal and/or external customers on related issues. Exchange information and resolve problems that are routine with solutions based on past practices
  • Complete IRA related teller work as prepared by the department processors, maintaining a high level of accuracy due to customer and legal ramifications of errors
  • Comply with Official Bank Check (OBC) inventory procedures
  • Basic mathematics aptitude with adding and subtracting, etc
35

Business Operations Spec Resume Examples & Samples

  • Test, support, and drive improvements to corporate indirect procurement processes and tool, including engagement with the tool provider to plan and support the ongoing release schedules
  • Supporting the deployment of Procure to pay business process while working with cross functional teams to enable an integrated business process flow for Juniper Networks, Inc
  • Working effectively with functional track leads and business community within Supply Chain Operations to drive necessary business process improvements as delegated that enable Juniper Networks, Inc. to scale its growth
  • Coordinate SCOps E2E test scenario execution, track defects, drive defects to resolutions and perform Impact analysis on defects raised SCOps functions, reporting testing status on a daily basis through SIT and UAT testing cycles
  • Provide Break-fix support in production environment by collaborating with IT, tool vendors, and business users, trouble shooting production issues and supporting deployment of config changes within WWOps
  • Assist PTP track leads with Functional Specifications, Business requirement documents, and use cases
  • Experience with Coupa or other SaaS based procurement tools
  • Strong analytical ability, experience with business intelligence tools, Excel, Tableau, etc
  • Excellent interpersonal and communication skills – written, verbal, and presentation
  • Ability to work independently across time zones with a variety of functional groups, including IT, the business, and vendor representatives
  • Experience with vendor interactions and driving vendor-led projects
36

Mission Operations Spec Resume Examples & Samples

  • Leads the control and coordination of distributed resources and B-2 planning assets to support aircraft, weapons, and defensive systems
  • Leads and coordinates B-2 planning system maintenance activities
  • Leads upgrade, configuration management, and troubleshooting investigations and analysis
  • Works under minimal direction, and provides system-level expertise to B-2 Air Force customer and the Wing
  • Planning complex navigation routes using the B-2 Mission Planning System and associated AWEs; they must understand, interpret and comply with Flight Information Publications (FLIP), Air Tasking Orders (ATO), Airspace Control Orders (ACO), and other planning documents
  • Interpret and incorporate taskings into B-2 mission plans, manage time control of navigation points, interpret aeronautical charts and products, analyze winds and weather effects, comprehend and apply standard B-2 air refueling procedures, and finalize B-2 mission planning with output of Data Transfer Device (DTD) and Combat Mission Folder (CMF) products
  • Assist in design and testing of the B-2 MPE (functionality test, Formal Qualification Test (FQT), hardware& software acceptance tests, etc) as the representative "user" for the B-2
  • Assist in production, validation, and distribution of USSTRATCOM missions, tests, and databases
  • Microsoft Office program experience (including Word, Excel and PowerPoint) and network operations skills
  • Previous military experience with Rated Flight Crew, Intelligence Planning, or UAV Operations
  • Familiarity with the Air Force JMPS planning system
  • Any certifications for Microsoft, A+, Sec+, or UNIX administration
37

Mission Operations Spec Resume Examples & Samples

  • Prior Unmanned Aircraft operations experience within the past 24 months
  • Able to obtain a FAA First Class Flight Physical
  • Must be able to lift and maneuver associated support equipment of approximately 50 lbs
  • S-100 operations experience / Operator qualified
  • Previous deployment on a ship-based military assignment
  • Aviation maintenance experience
  • Rotorcraft experience
  • Previous ISR (intelligence, surveillance and reconnaissance) payload experience
  • Previous military unmanned aircraft maintenance experience