Core Operations Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the core operations job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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  • Tailor your resume by selecting wording that best fits for each job you apply

AH
A Huels
Armand
Huels
3699 Casper Estates
San Francisco
CA
+1 (555) 382 5704
3699 Casper Estates
San Francisco
CA
Phone
p +1 (555) 382 5704
Experience Experience
07/2015 present
New York, NY
VP LSA for High Tech Core Operations
New York, NY
VP LSA for High Tech Core Operations
07/2015 present
New York, NY
VP LSA for High Tech Core Operations
07/2015 present
  • Project Management/Attention to Detail
  • Work with internal teams to build the solution proposal
  • Directly contributes to growth
  • Front end with BD/Sales and be involved with direct conversion of deals
  • Demonstrate thought leadership
  • Stay up to speed with the changes
  • Managing via metrics/SLAs
03/2008 03/2015
Los Angeles, CA
Head of Core Operations ME Region
Los Angeles, CA
Head of Core Operations ME Region
03/2008 03/2015
Los Angeles, CA
Head of Core Operations ME Region
03/2008 03/2015
  • Manages resource supply and demand; may include hiring, staffing and maintaining a diverse and effective workforce
  • Manages end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group
  • Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
  • Primarily impact affects Ops functions through significant impact in terms of size of team managed strategic influence on the business and interaction with other functions or businesses
  • Manage Core operations for UAE and Bahrain. It involves business planning initiatives for multiple teams and meeting the business goals and client expectations with the right balance of risk and controls
  • This is a great opportunity to work in consumer operations across multiple functions and geographies
  • Change management and transformation in a fast-paced environment with multiple priorities and challenging targets
05/2002 01/2008
Philadelphia, PA
CFO Risk-risk Core Operations
Philadelphia, PA
CFO Risk-risk Core Operations
05/2002 01/2008
Philadelphia, PA
CFO Risk-risk Core Operations
05/2002 01/2008
  • To manage workflow for tasks, queries, and issues using various Credit owned systems (i.e. OTM, ARC, RBRM, Workflow, etc.)
  • Ensure work is completed to the highest standards and seek opportunities to identify areas for process improvements and added controls
  • Excellent Client focus and Customer care working practices
  • Participation in process improvements and automation/enhancements to current activities / tasks
  • Follow and assist with the maintenance of standard operational procedures
  • To ensure accuracy performing BAU related activities / tasks and non-disclosure of client information by preserving client confidentiality
  • Ensure adherence to SLA’s, internal metrics & firm wide policies
Education Education
Bachelor’s Degree in Electrical
Bachelor’s Degree in Electrical
Arizona State University
Bachelor’s Degree in Electrical
Skills Skills
  • Strong knowledge of financial products and services
  • Strong capability in building relationships – externally and at all levels of the organization
  • Strong and demonstrated leadership skills with the ability to work with and influence a diverse and senior team of business leaders
  • Excellent client skills and strong stake holder management
  • Strong capability in building relationships – externally and at all levels of the organisation
  • Chinese language proficiency will be
  • Strong pedigree in the financial services sector
  • Experience in operating internationally across large, highly matrixed organisations
  • Results driven with strong drive and finely tuned business judgement
  • Strategic thinking – ability to conceptualise and execute on the business vision
Create a Resume
1

Core Operations Resume Examples & Samples

  • Fluency in English. Working knowledge of additional region-relevant languages helpful
  • Experience in leadership of program/project management and deployment processes
  • Experience in execution of business requirements/process mapping, functional design, test planning and Operational Readiness support
  • Working knowledge of banking operations major functions and how they relate to consumer banking products strongly desired
  • Experience in General Ledger reconciliation processes valuable
  • 5 years of progressive, successful background in development methodologies Experience with Citi Agile processes helpful
  • Strong background in Citi program management, compliance and risk preferred
  • Understanding of regional business objectives, marketplace, competitive environment and customer experience factors helpful to role
  • Working knowledge of Citi Systems Development Life Cycle (SDLC)
2

Quartz Core Operations Resume Examples & Samples

  • Ability to manage infrastructure related issues and project plan strategic initiatives
  • On-going maintenance, release and deployments on all applications
  • Responsiblefor managing Business Continuity Planning (ensure all hardware in both Production and Non- production sites are inline from both a hardware and software perspective)
  • Capacityreviews (ensure applications and hardware are correctly sized for suddenincrease in business volumes),
  • Drive Process Improvements and plant automation
  • Liaise with Development teams and drive applicationstability
  • Work closely with the Integration team on applicationon boarding and provide specifications for tools needed within the operationalspace to minimise time taken on manual tasks
  • Front Office Support experience; ability to display that candidate can multitask and perform in a time pressured environment
  • Deep experience of working within a Linux environment
  • Good scripting skills – Python a plus
  • Strong understanding of infrastructure (hardware) components, networking
3

Project Senior Lead-global Consumer Core Operations Resume Examples & Samples

  • Partner with the regional teams to identify and deliver solutions across the regions
  • Assist regional teams in identifying and dimensioning financial impact of potential automation solutions; work with financial teams to accurately report results
  • Identify best practice solutions and ensure consistency of approach across the region/functions by partnering with team members to maximize points of view so that the businesses are able to leverage and deliver maximum potential
  • Significantly improve back office efficiencies and quality of the overall customer experience for clients by implementing various initiatives focusing on cost reduction and productivity improvements
  • Develop and maintain best practices at a global level Strong Project Management Discipline and execution experience
  • Bachelors degree or experience equivalent
  • 7+ years of experience in Program Management Experience with business operations and financial driven projects
  • Experience in Business, Consumer Banking/Financial Industry preferred
  • Proficiency in Excel and PowerPoint or other similar applications
  • PMI, PMP Methodology and principles, or Six Sigma or other Process Re-engineering discipline
  • Project experience working with multi-cultural, and cross functional/regional teams
  • Outstanding influencing and communication skills, leadership and relationship management skills along with a demonstrated ability to drive cross functional/regional teams
  • Must possess creative and strategic/tactical project management and execution skills
  • Ability to drive best practice solutions to ensure common customer experiences for the local and global client
  • Knowledge and expertise across the back office operational spectrum and across multiple geographies
  • Strong financial knowledge
  • Proven inter-personal skills
  • On-time delivery track record/milestone management
4

O&t-core Operations & Transaction Services Manager Resume Examples & Samples

  • Degree (major in Finance, Banking or Engineering preferred) with at least 14 years of relevant experience
  • Possess general understanding in all departments across core operations and transaction services functions
  • Good analytical, interpersonal, negotiation and presentation skills
  • Ability to work in a team as well as an individual contributor
  • Ability to effectively communicate with management & employee across business units
  • Skill on MIS analysis and strategic planning
5

Cib-securities Core Operations Resume Examples & Samples

  • Control oriented
  • A sense of urgency and ability to prioritize
  • Handle multi-task functions
  • Analytical skills - organization and attention to detail
  • Communication and problem solving skills
  • Fluent English, written and spoken
  • Excel knowledge is required (VBA knowledge is a plus)
  • Graduation in December 2015 or later
6

Core Operations Head Resume Examples & Samples

  • Strategic professional who anticipates and designs changes to business support systems, processes, templates, and tools in response to challenges
  • Strong commercial awareness of core operations and technology is a necessity. Is an acknowledged authority within Citi and across countries, in Retail Banking O&T
  • A true thought leader who develops new techniques, methodologies and approaches which directly impact the work of others and the results of the organization
  • Strong communication and negotiation skills that will have an impact on the business and involve external parties such as vendors and regulators
  • Leads and manages by influence among Citi partners across business lines, functions, levels and geographies. Must be persuasive and able to drive change initiatives among middle and upper management. Regularly assumes informal/formal leadership role within teams
  • Bachelor's degree, or Master's degree. 15+ years of experience
7

Ps Core Operations Engineer Resume Examples & Samples

  • University degree in Electrical/Electronic Engineering, Telecommunication
  • Having at least 1-3 years’ experience on Packet Core domain & Customer Services within the Telecom industry
  • Proven Business awareness and successful customer relation experience
  • Problem solving and trouble shooting skills
8

Asset Management Gwm Core Operations Specialist Intern Resume Examples & Samples

  • Processing and Validation of Client/Auditor instructions
  • Investigations
  • Ensuring control steps are followed for function
  • Acquiring College Degree in Finance or Business
  • Independent and self motivated
  • Strong relationship building
  • Solid aptitude with Microsoft Suite (Outlook)
  • Minimum overall GPA of at least 3.2
9

Rohq-gwfm-core Operations Resume Examples & Samples

  • Effective skills and knowledge pertaining to the job requirements of a Workflow Coordinator
  • 1 to 2 year call center experience in a support or operations role
  • Strong, creative problem solving skills
  • Ability to succeed in a fast-paced environment
  • Knowledge of WFM systems (EWFM, RTA, CMS, Global 360)
10

AM GWM, Core Operations Manager, Associate Resume Examples & Samples

  • Work with Front office teams and clients on inquiries, documentation and call backs and Communicate with internal business partners to prevent and resolve issues
  • Identify and document procedures and process flows, and ensure they are kept accurate with best practices
  • Assist in developing and reviewing documented test plans, and coordination of UAT
  • Assist in the development of training materials
  • Participate on various projects related to Core Operations
  • Manage day to day Front Office, Client or Broker inquiries
  • Assist with monthly management reporting
  • Keep interested parties appraised of progress towards meeting deadlines and achieving deliverables
  • Create implementation plans for additional controls where necessary and drive to completion
  • Review and analyze regulatory impacts and develop/lead implementation plans across the settlements space
  • Identify risk and provide recommendations or solutions to mitigate quickly and efficiently
  • Operational and/or Client service experience
  • Process driven, and at ease with technology and client account reference data
  • Experience in workflow analysis and documentation
  • Strong to intermediate Excel, PowerPoint and Access skills
  • Ability to work in a high paced environment with tight deadlines
  • Must have a control-oriented mindset
  • Series 99 (if none, will need to address the requirement within 120 days of starting the role.)
11

Head of Core Operations Resume Examples & Samples

  • Develop and co-ordinate execution of the business plan through the senior management team
  • Ensure appropriate controls and procedures are in place
  • Ensure the business unit maintains the ethical standards contained in the Citi Code of Conduct
  • Managers and directs the overall operational process for a central department
  • Manage, develop and foster governance framework and controls across the in country team and the Australian support staff in our offshore vendor and affiliate COE’s that support
  • Excellent client skills and strong stake holder management
  • Results driven with strong drive and finely tuned business judgement
  • Set standards from product and service delivery
  • Strategic thinking – ability to conceptualise and execute on the business vision
  • Proven negotiation and presentation skills
  • Senior presence and ability to operate at different levels
  • Ability to influence and co-ordinate multiple internal stakeholders around a common goal and strategy
  • Ability to re-prioritise and allocate resources across multiple priorities with varying levels of complexity
  • Experienced leader who can provide people with clear direction and can motivate and empower others
  • Works well with people, shows respect for views & contributions of others
  • Previous exposure to similar functions is an advantage
  • Strong pedigree in financial services sector
12

Head of Usccm Core Operations Resume Examples & Samples

  • Lead the strategic integration and leverage operational synergies and efficiencies across the Consumer, Commercial and Mortgage Operations. Work to establish processes and functionality that evolve the operation from product to client centric servicing
  • Responsible for Consumer and Commercial Bank General Ledger and Balance Sheet reconciliations, investigation and overall administration representing 5 million GL accounts and $15 trillion in average daily balances including operational support for businesses outside the USCCM
  • Provide support for the Consumer Bank Branch and ATM networks representing 2.7 million locations globally
  • Manage substantial vendor relationships including Brinks and Travelex which are vital to supporting the Consumer Branch and ATM network as well as support to the Commercial Business
  • Manage Mortgage Investor Reporting, and Servicing Accounting supporting key business relationships with Fannie Mae, Freddie Mac, Ginnie Mae and private loan investors supporting over $200 billion in notional portfolio balances and $5 billion in monthly investor remittances
  • Responsible for supporting CMI’s Master Servicing Business representing $18 billion in notional portfolio balances and managing an active servicer group of 50 bank servicers monthly
  • Responsible for the Mortgage document management and custodial document operations managing over 4 million loan files and collateral documents for CMI and its 1,000 investors
  • Manage all operational processes to ensure a robust control environment is maintained in support of all regulatory and compliance requirements including but not limited to; KYC (know your customer), CTR (currency transaction reporting), Reg O, Reg E, Reg AB, and Reg D processing as well as all Fannie Mae, Freddie Mac, Ginnie Mae and private label trust servicing requirements
  • Actively engage with Global O&T and participate in transformational and “get-to-common” global initiatives
  • Actively work to apply technology and reengineer process to migrate from manual to automated processing environment
  • Lead coach mentor a team of over 2,200 FTEs located in 6 domestic and international locations representing a total budget of $161 million dollars
  • Key member of the USCCM, Global O&T, Consumer Banking and Global Operations Management Teams
  • Preferred locations are San Antonio, O’Fallon MO, Jacksonville FL, Florence KY
  • Bachelors Degree or equivalent experience; MBA Preferred
  • Minimum 15 + years of demonstrated leadership experience in a complex, multi-site environment
  • Proven driver of transformational change and ability to act as a change agent
  • Ability to influence without direct authority and shape direction at senior levels
  • Ability to effectively communicate with all levels of management and across all functional areas
  • Demonstrated leadership of large groups of people across geographies
  • Proven ability to lead and balance the key dimensions of client experience, employee engagement, operational effectiveness, risk/control, financial effectiveness, and community involvement
  • Ability to “think outside of the box” in effecting immediate and sustainable change
  • Strong Sales and Service focus with eye to establishing best practice initiatives while positively effecting teams and customers
  • Superior communication/presentation skills
  • Detail orientation and structured thought process
  • Strong analytical and cognitive skills
  • Management of large diverse and multisite operations experience required
13

Head of Core Operations Resume Examples & Samples

  • Overall responsibility for the Core Operations business including driving strategic direction, performance and ensuring the business unit adheres to firm policies and procedures, regulatory and legislative requirements. Establishing and driving a strong engagement and governance model across the business and our COE team is a key requirement and developing process and practices that meet our business objectives and set a clear strategy that is developed and communicated across the team
  • Strong knowledge of retail financial products and services, including and not limited to credit card and loans, payment instruments , investment / wealth management products
  • Strong and demonstrated leadership skills with the ability to work with and influence a diverse and senior management team
  • Excellent client skills and strong stakeholder management
  • Defines operational policy & drives outsourcing decisions
  • Sets standards for product & service delivery
  • Strong people management and interpersonal skill
  • Strong capability in building relationships – externally and at all levels of the organization
  • Strategic development and commercial focus
  • Analytical skills and experience in process improvement/re-engineering
  • Chinese language proficiency will be a plus
  • Hands-on approach and meticulous
  • At least 15 years of relevant working experience
14

Cbps-nam Core Operations Resume Examples & Samples

  • Candidate should have at least a year of Bankcard system and Investigation experience
  • Proven ability to communicate both written and verbally
  • Demonstration of excellent organization skills
  • In some instances, outbound calling to the clients will be required so incumbents must possess well developed verbal and written communication skills, and the ability to quickly detect and correct instances of miscommunication or misunderstanding
  • Works under limited supervision
  • Demonstrates technical/administrative expertise
  • Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function
  • Ability to use a variety of office equipment (phone, fax, copier, calculator, computer)
  • The candidates should not have any attendance issues and must be performing above expectations in quality compliance given the sensitive nature of the process
15

Core Operations & Analytics Team Lead Resume Examples & Samples

  • Manage a small-to-medium-sized team of individuals who are focused on driving the best value out of core operations through optimal metrics, tools, processes and people solutions
  • Partner with a variety of stakeholder teams to solve problems at scale and drive the business forward together
  • Leverage data informed insights to drive new products and initiatives
  • Identify trends to enhance the support and detection processes and improve team efficiency
16

Asset Management Gwm-core Operations Specialist Resume Examples & Samples

  • Process audit confirmation requests for account balances, credit lines, authorized contacts, statements, FAS157 reporting, and the firm’s SSAE16 report on behalf of Private Bank clients
  • Receive and interpret incoming audit confirmation requests to ensure fulfillment of client’s audit within defined parameters
  • Effectively manage incoming audit confirmation requests to ensure proper tracking and timely response
  • Act as the escalation point for auditor/client questions and concerns relating to confirmation requests which involves working with the Client Service/Fiduciary teams to resolve questions, investigate issues, and develop a satisfactory response to the auditor/client's concerns
  • Correspond with auditors via telephone and e-mail to assist with request submissions and provide status updates for pending requests
  • Process qualified custodian requests from auditors and investment advisors to confirm adherence to custodial obligation to provide statements
  • Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards
  • Participate in project initiatives including: establish business requirements, performing UAT and implementing changes within the team
  • Escalate issues or concerns to management team
  • Highly motivated with ability to work independently and in a team environment
  • Ability to develop & maintain relationships with business partners
  • Commitment to quality and control
  • Knowledge of Private Bank products/services
  • Excel and Access knowledge (Pivot tables, V-Look up, etc)
  • Operations background / experience
17

Head Core Operations India Resume Examples & Samples

  • Plan and ensure effective and efficient management of Core Operations
  • Develop and co-ordinate between various business functions group to ensure execution/implementation of the business plan
  • Managers and directs the overall operational process for consumer business
  • Drive process efficiency, standardisation and common practices across the team aligning this with the regional standards
  • Be innovative in order to embed best in class operations processes that fulfill customer promise
  • Ensure high accuracy of all regulatory reports and their timely submission
  • Ensure financials target are met to deliver the country’s plan numbers, and pro-actively look into initiatives to provide additional opportunities
  • Ensure the appropriate skills and experience are developed within the business to promote career development and growth
  • Develop leadership skills of direct reports through both training and challenging on-the job assignments
  • Promote a positive and committed team environment to underpin strong employee engagement
  • Strong knowledge of retail financial products and services, including and not limited to credit card and loans, payment instruments, investment/wealth management products
  • Knowledge in local legal and regulatory requirements
  • Experience in leading and managing teams across multiple locations
  • Knowledge of the Consumer environment
  • Inclination to understand technology setup of the processing would be an added advantage
18

VP Core Operations Resume Examples & Samples

  • Deal with complex and highly variable issues with substantial potential impact
  • Responsibility of a team or multiple teams including management of people, budget and planning
  • Ensure standardization of processes, capabilities and policies with roll out of standard requests across the 5 EMEA countries
  • Be a point of contact for the country business from regional operations
  • Help to manage production in the CSIPL site and help with the migration of any new work to CSIPL
  • Strong understanding of Citi Consumer’s products and services
  • 7-10 years Process work preferably in Consumer Operations
  • Proven track record of Independent Contributor
  • Degree level or similar
  • Very good organization skills and structured work approach
  • Strong multitasking ability
  • Self-motivation and ability to deliver without supervision
  • Intercultural appreciation and respect
19

Core Operations Head Resume Examples & Samples

  • This role has the responsibility for all Core Operations (includes all non voice back office operations supporting retail banking, cards and other consumer products) and Transaction services (includes payment, processing, plastics production and statement/ print operations) across 17 markets that covers in excess of $220 MM of budget responsibility with over 3000 FTE
  • The incumbent will work closely with the Global/Regional stakeholders and country Core Operations team to define operation standards, policy, manage expenses and ensure smooth execution. Focus to improve efficiency through the strictest expense management and enhanced execution, while operating with the highest ethical/control standards
  • The incumbent will work with GCB Core Ops Heads in countries to achieve service levels, financial plans and other client centric metrics; work with global and regional functional partners to execute global strategies e.g. Automation, Resource Location strategy, common process across 17 markets
  • Drives Execution2.0 and O&T Transformation initiative for APAC Operations including to best leverage on common platform capabilities to drive common processes
  • Implement MCA gold copy and various control processes to ensure Core Operations adheres to firm policies and procedures, regulatory and legislative requirements
  • Establish and drive a strong engagement and governance model across Core Operations and our CSC team
  • Manage large vendors and supplier partners who provide services to GCB Core Operations in Asia
  • Build a high-performing team by leading and coaching direct reports to be able to achieve the business objectives
  • Strong commercial awareness of core operations and technology is a necessity. Is an acknowledged authority within Citi and across countries in Consumer Core Operation
  • Leads and manages by influence among Citi partners across business lines, functions, levels and geographies
  • Must be persuasive and able to drive change initiatives among middle and upper management
  • Regularly assumes informal/formal leadership role within teams
20

Head of Cards Core Operations Resume Examples & Samples

  • Overall responsibility includes driving strategic direction, performance and ensuring the Cards core ops units across the region adhere to firm policies and procedures, regulatory and legislative requirements
  • Ongoing responsible for establishing and driving a strong engagement and governance model across the APAC Cards core ops
  • In addition to supporting the countries and their direct teams, you will help oversee vendors as applicable
  • A key requirement will be to work jointly with the countries in developing process and practices that meet our business objectives and set a clear strategy that is developed and communicated across the region
  • Provide support and be a liaison to the consumer cards business
  • Work with technology and develop ideas, submit OPPM’s and lead projects to help achieve efficiency in the business
  • Plan and ensure effective and efficient management of Cards core ops
  • Develop and co-ordinate between various Ops functions group to ensure execution/implementation of the business plan
  • Ensure compliance and conformance to regulatory ruling and corporate policies/procedures and its relevant control
  • Ensure appropriate controls are in place to manage the operational risk, information security, outsourcing and other related risk in carrying out the functions
  • Help ensure financial target are met to deliver the plan numbers
  • Strong knowledge of Cards products and services, including and not limited to credit card and loans, payment instruments, investment/wealth management products
  • Track record in delivering results – recognised for strong execution skills
  • Defines operational policy and drives outsourcing decisions
  • Sets standards for product and service delivery
  • Bachelor degree, preferably with Master degree, major in Business, Finance, Operations Management
  • Ability to work collaboratively within a complex organization, across multiple cultures, geographies and disciplines
  • Detail-oriented, with the ability to produce quality deliverables while managing multiple projects simultaneously
  • Experience in planning and leading cross functional initiatives and events
  • Excellent PC and technical skills including MS Excel, Word, and PowerPoint
  • Strong leadership and communications skills and ability to think creatively and analytically
  • Advanced communication/presentation skills; ability to creatively develop new material for a wide variety of constituents
  • Excellent interpersonal and influencing skills, and a collaborative style
21

CFO Risk-risk Core Operations Resume Examples & Samples

  • Rules based Funds processing incorporates reviewing client/fund documentation to analyze and make subjective decisions that determine JPM’s internal risk grade, Net Asset Value Gathering
  • Creating, amending and cancelling credit facilities
  • Support FO with annual credit due diligence and ensure proposed facilities setup correctly
  • Exceptions monitoring from an operational control/data quality perspective
  • Reporting to identify issues/patterns and allow for efficient management of large portfolios
  • Provide operational support for CRM by performing various functions including line facilitation/maintenance, client data management, over lines monitoring and NAV gathering/monitoring
  • To ensure accuracy performing BAU related activities / tasks and non-disclosure of client information by preserving client confidentiality
  • To manage workflow for tasks, queries, and issues using various Credit owned systems (i.e. OTM, ARC, RBRM, Workflow, etc.)
  • To achieve daily, weekly and monthly volume targets
  • Ensure work is completed to the highest standards and seek opportunities to identify areas for process improvements and added controls
  • Partner with CRMO onshore and offshore teams in EMEA, NA, and Asia regions
  • Follow and assist with the maintenance of standard operational procedures
  • Participation in process improvements and automation/enhancements to current activities / tasks
  • BA or BS degree preferably in Finance / Business
  • Minimum of 1-3 years of work experience, preferably in operations / banking industry
  • Prior experience working in a middle office or back-office team a plus
  • Strong skills / knowledge of MS Office Products (e.g. Excel, Outlook, etc.)
  • Team player with ability to work with colleagues in a collaborative manner, as well as ability to manage prioritization
  • Controls Focused
22

Assistant Manager Singapore Core Operations Resume Examples & Samples

  • Lead a team to meet business objectives as required by the agreed SLA
  • Good customer service skills, service oriented
  • People and Process Management, strong Communication and decision making skills
23

Core Operations Resume Examples & Samples

  • Education: Vocational middle school/college graduates or above
  • Working Experience: Fresh Graduate, banking/credit card knowledge is an advantage
  • Technical knowledge: Good computer knowledge (MS Office, Windows, Outlook) Good typing skills. Able to read and communicate in English and Mandarin, Cantonese is an advantage
  • Behavior competency: Good team player, hardworking and self-motivated. Well-organized and attentive to details. Able to work under pressure
  • Other requirements: Willing to overtime/shift duty including holidays
24

Cbps-nam Core Operations Resume Examples & Samples

  • Analytical ability
  • Ability to make sound management decision
  • Flexible leadership style
  • Strategic management thinking
  • Effective crisis management skills and adaptable in resolving conflicts
25

IDF Core Operations Director Resume Examples & Samples

  • Supervises activities of subordinates, including shop supervisors and managers
  • Coordinates with governance board to assess user needs, execute strategies to optimize service delivery and develop new capabilities
  • Provides reports to supervisor and governance board on shops’ fiscal and operational performance relative to established metrics
  • Plans and manages shops’ operating budgets in consultation with central core administration, and recommends staffing and capital equipment requirements for the shops' operations
  • Develops long-term plans and expenditure priorities pertaining to capital equipment and systems maintenance and/or projected replacement needs
  • Communicates University and department policies to assigned personnel, enforces safety regulations and adherence to proper codes and standards
  • Plans, selects and devises work methods, work procedures, work flow standards for quantity and quality of work
  • Experience in developing and executing strategy in consultation with organization’s governance board and senior leadership
  • Experience managing/directing a unit comprised of multiple university service facilities (5 years)
  • Experience developing and implementing a unit-wide performance management plan
  • Experience developing a comprehensive university business plan
  • Experience evaluating, planning, and estimating complex projects in coordination with subordinates
  • Experience developing and executing strategies for staff development, succession, and operational continuity
  • Experience in developing and coordinate marketing efforts in consultation with sales and marketing professionals
26

Core Operations Resume Examples & Samples

  • Bachelor's degree or above. Major in Finance, English, International Economic and Trade, Accounting would be preferred
  • Minimum of 5 years’ relevant experience in Banking Operations & Support, preferably gained in foreign enterprises
  • Strong leadership, planning, communication and interpersonal skills, mature and independent
  • Excellent customer service mindset, comprehensive knowledge of compliance & security procedures
  • Team player, Strong in resources planning
  • Determined, goal oriented and business driven, with the ability to work under high pressure
  • Proficiency in both Chinese(Cantonese & Mandarin) and English, with good knowledge of PC application software
27

VP LSA for High Tech Core Operations Resume Examples & Samples

  • This job involves owning the solution design and would pan across all industry verticals that we operate in
  • It involves dealing with BD/Sales/Practice teams and other functions like legal, pricing, transitions etc. to build the most relevant solutions for potential clients
  • Directly contributes to growth
  • This role is a combination of excellent Solutioning mindset, good commercial sense in structuring deals, and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solutions, etc.)
  • The key relationships to be maintained in this role are with the BD/Sales/Practice Leaders/Functional teams
  • MBA, approx. 10-12 years of experience (preferable)
  • Continuously come up with innovative solutions
  • Front end with BD/Sales and be involved with direct conversion of deals
  • Demonstrate thought leadership
  • Stay up to speed with the changes
  • Strategic thinker – proven ability to think outside the box and big picture
  • Project Management/Attention to Detail
  • Demonstrated ability to manage projects in a detailed manner
  • Organization skills are critically important – particularly for US LSAs with significant time zone challenges
  • Must be someone who has willingness and demonstrated ability to get into the details and not manage too high level
  • Significant low level checking required (grammatical editing, checking components of solution/inputs)
  • Consulting Background: Given the focus on business advisory services, the individual should be able lead some of the F&A consulting type engagements
  • F&A Operations – first hand operational involvement in at least one of the F&A functional towers (RTR, PTP, OTC), ideally 5+ years
  • Managing via metrics/SLAs
  • F&A functional expertise
  • Demonstrated ability to drive process improvement, understand levers to drive functional improvement
  • Own the solution design for all industry verticals
  • Lead strategic initiatives globally
  • Work with internal teams to build the solution proposal
  • Front end along with BD/Sales and contribute to deal conversion
  • Be aware of market trends/changes/competitive landscape
  • Able to work independently in a cross cultural environment, panning different time zones
  • Deal with CXO level and their second line to sell our value proposition
28

Business Integrity Associate, Core Operations Resume Examples & Samples

  • Become a subject matter expert in mature workflows to be able to effectively advocate for operational excellence of those workflows with key stakeholders (e.g., Product, Engineering, Legal, and other cross-functional teams)
  • Define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance and alignment with team mission and goals
  • Effectively plan and manage complex projects from the initial ideation phase through final execution to further our mission
  • Be on the front lines of the workflow and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
  • Develop and deliver measurement and reporting to quantify the impact of all launches, and monitor and analyze product and operational health metrics
  • Drive internal and external process improvements, consulting with cross-functional teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged
  • Communicate clearly the progress of monthly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • BA/BS degree with 2+ years professional experience
  • Experience in managing programs
  • Ability to communicate
29

AVP, Core Operations Resume Examples & Samples

  • Implements companywide initiatives relevant to Claims Production, i.e. Claims Production, Audit, Production Vendor Oversight
  • Leads activities supporting the production of claims including but not limited to the Corporate Recovery Team, Corporate Claims Compliance Team, Support Services, Corporate Encounter Team as well as providing overall organizational leadership of claims editing and recovery vendors aimed at managing overall healthcare costs
  • Engages with IT and other departments to implement changes to business processes and systems for Corporate Operations PMO
  • Implements Corporate Configuration of the QNXT system as well as the Care Management application for UM functions within QNXT and enables system to produce expected costs
  • Ensures state regulatory requirements are met, maximizes MASS Adjudication within QNXT, improves process quality, reduces G&A costs, and continues to drive positive operational and financial outcomes within all initiatives
  • 7-9 years
  • 10+ years
30

Administrative Assistant to VP of Core Operations Resume Examples & Samples

  • Provides confidential administrative and office support under the direction of a department head
  • Receives and responds to routine correspondence following established procedures not requiring management review
  • Assists with interdepartmental issues to help coordinate problem solving in an efficient and timely manner
  • May compile and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary
  • May prepare moderately complex reports, maintaining records requiring classification and compilation of varied information
  • Coordinates meetings which may include preparing agendas and materials, and transcribing meetings along with distribution of documents
  • May manage calendars, visitors and appointments
  • May schedule and manage travel arrangements for department
  • May prepares expenses reports and manage submission process for supervisor
  • May process business supply and/or facility requests
  • May process incoming, outgoing mail and shipments
  • 3 - 5 years office/clerical experience
  • 2 - 3 years experience with Microsoft Office Suite
  • 1 - 2 years experience in an administrative role
31

Head of Core Operations ME Region Resume Examples & Samples

  • Manage Core operations for UAE and Bahrain. It involves business planning initiatives for multiple teams and meeting the business goals and client expectations with the right balance of risk and controls
  • Manages Ops organization to define and implement systems that are aligned with business strategy and goals
  • Manages end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group
  • Primarily impact affects Ops functions through significant impact in terms of size of team managed strategic influence on the business and interaction with other functions or businesses
  • Contributes to medium to long-term planning for broad issues affecting the business
  • Uses significant level of knowledge, skills and abilities required to resolve most issues referred by subordinate managers and staff
  • Manages resource supply and demand; may include hiring, staffing and maintaining a diverse and effective workforce
  • Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area. Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions
  • Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve objectives; requires a good understanding of the industry
  • Liaise with Regional Core Ops and the Counterparts from other countries driving common agenda
  • Optimal allocation of resources across third parties & Centre of excellence (CSIPL)
  • Incumbent should be forward compatible and should learn /adapt actively about new technologies and Industry trends
  • Demonstrate ability to identify and drive competitive differentiation and speed to market by actively learning from others
  • 15+ years’ experience across Consumer Banking
  • Exposure to Asset and Liability operations
  • Project management / change management is preferable
  • Strong understanding of business priorities and criticality of planning, forecasting and tracking against targets
  • Effective communication within all management layers
32

Senior Analyst, Core Operations Resume Examples & Samples

  • 2-3/4 years of experience in the relevant domain, except the fresher’s.Have experience of Fixed Income products e.g.: Cash, Repo, Buy Sell Back, Sell Buy Back, Collateral, and SBL. Be familiar with all Microsoft Applications
  • Act with Integrity, Build trust. Collaborate with others. Deliver lasting results. Enable others to succeed. Focus on customers
  • Learn and adapt. Making sound decisions
33

Manager Core Operations Americas Resume Examples & Samples

  • Core flow
  • Exchange systems
  • Core value
  • Training of market companies
  • Plan for and develop training material and training sessions
  • Lead and participate in projects regarding core management in Americas and in some cases EMEA and/or APAC
  • Together with the manager for EMEA/APAC align the way of working and the process development globally
  • Experience in logistics / economics
  • English, fluently spoken and written
  • Leader and/or project manager experience
  • Good communication and network skills
  • Ability to work in an international environment
  • Excellent Excel skills, preferable also Access & VBA
  • Creative and structured
  • Good knowledge in GTO’s processes and systems
34

Business Integrity Associate, Core Operations Resume Examples & Samples

  • Understand our team's most important metrics and measurement methods, and analyze these measurements to recommend improvements and remedial measures on an ongoing basis
  • Analyze, organize, and consolidate large amounts of data from multiple sources, and present analytical output
  • Support project managers and senior analysts to prioritize business and information needs
  • Deep dive and analyze workflow performance and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
  • Drive team to continuously improve and automate existing processes and work through data
  • Project experience in business analysis of processes, metrics, workflows and operations
35

Ficc Core Operations & Derivatives Resume Examples & Samples

  • Be the point of reference and act as a trusted advisor to the LOB in the identification of issues and in the formation of preventative mitigation plans
  • Promotion of risk awareness and high quality risk routines with the LOB to drive up quality and consistency
  • Identify focus areas within the LOB for targeted risk mitigation investigations
  • Represent the OR&C in risk control related global initiatives and policy implementations
  • Assist the LOB in audit preparation and audit management
  • Financial products knowledge
  • Ability to analyze, reconcile, and interpret large amounts of data
  • Ability to manage multiple priorities and multi task
  • Ability and willingness to continuously learn on the job
  • Technical fluency, with ability to learn new systems quickly
  • Ability to problem-solve and take ownership of process improvements
  • Ability to work in a team environment, the ability to adapt to and take ownership of change