International Operations Resume Samples

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JW
J West
Jaylin
West
152 Padberg Mews
Phoenix
AZ
+1 (555) 845 1151
152 Padberg Mews
Phoenix
AZ
Phone
p +1 (555) 845 1151
Experience Experience
Los Angeles, CA
International Operations Manager
Los Angeles, CA
Spinka Group
Los Angeles, CA
International Operations Manager
  • Manages and monitors overtime spending. Gathers data and provides input into annual budget forecast
  • Conducts Operational CSA's and develops strategic approaches for Master Franchisees and Licensees
  • Monitor/maintain optimum inventory levels by tracking key performance indicators against targets
  • Identify market trends in order to adapt internal decision making and opportunities to simplify ways of working
  • Models continuous improvement using the 4-step process and solid business judgment
  • Develop and deliver thorough, concise and consistent training materials
  • Monitors, analyzes, concludes, influences, and validates the ongoing performance of the Master Franchisees and Licensees
Philadelphia, PA
International Operations Specialist
Philadelphia, PA
Gibson, Franecki and Stroman
Philadelphia, PA
International Operations Specialist
  • Assist customers with questions, demonstrating strong systems navigation and data mining with tools and relationships with cross-functional team members
  • Manage door-to-door order to delivery support for regional partners and customers, according to contract and/or pricing
  • Prepare Commercial, Financial documentation, invoices for compliant, expedient international transport
  • Process returns, credits/debit memos, and sales reports to identify issues and resolutions
  • Coordinate all aspects of export documentation for original equipment and service shipments
  • Support imports and resolve issues through outsourced partners, forwarders, regional partners, vendors
  • Be the customer facing contact and champion for specified international destinations and customers – satisfying activities which begin with the order process, ends with the clear delivery of products, and continues on with post transactional support, i.e. dispute resolutions, and linkage to technical services
present
Dallas, TX
Director of International Operations
Dallas, TX
Kertzmann-Gottlieb
present
Dallas, TX
Director of International Operations
present
  • Direct and ensure roll-out of common global core processes within the region, for example forecasting, governance, order to cash and staffing. Identify opportunities to innovate core processes and work with senior leadership to prioritize and implement those innovations
  • Directs regional financial planning, including forecasting, resource allocation and budget administration as well as policy compliance; Monitors expenditures and progress against financial plan and advises regional leadership in order to meet top line and bottom line goals
  • Partner with HR and Recruiting to execute talent strategy for the region ensuring the attraction, development, and engagement of a top-performing diverse workforce. Work with practice leads and region leadership to ensure consistent execution and impact of strategic talent initiatives including learning development, succession planning, performance coaching and management, compensation planning and workplace inclusion. Drive roll-out and execution of standard performance management & annual processes in region
  • Ensure employees can articulate key components of the Think Big‘s strategy accurately, and that the organization‘s plans and performance are visible to everyone
  • Drive and manage strategic development initiatives within the region, in particular the increased use of advanced analytics to manage our business
  • As a member of International Management team be a catalyst for improvement in all lines of business
  • Assess, document and improve International processes
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
University of Memphis
Bachelor’s Degree in Accounting
Skills Skills
  • Ability to balance a number of priorities successfully within tight timelines
  • Ability to work collaboratively in a dynamic, cross-functional team environment
  • Ability to plan, organize and prioritize multiple tasks effectively
  • Knowledge and understanding of the shoe-making process
  • Strong execution skills
  • Good analytical and interpersonal skills
  • Excellent support skills (typing, PC, etc.)
  • Excellent communication skills
  • Ability to interact effectively with various levels of Bank personnel
  • Good written and verbal communication skills
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15 International Operations resume templates

1

International Operations Specialist Resume Examples & Samples

  • Manage all aspects of ordering cycle for International distributors from order placement through delivery, including customer review of non-compliant orders, non-buy ready, SCQ issues, size run issues, etc. Solicit feedback from market in a timely manner to handover buy to PRD
  • Resolve operational & financial issues with all global markets in support of order processing, deliveries, order status information, product information, eledger claims, EAN/UPC barcodes, etc., by collaborating with various departments i.e. Sourcing, Finance, Development, LO and Sourcing Support
  • Enforce operational policies and procedures in the areas of credits, defective claims, returns, air freight, cancellations, etc and manage exceptions
  • Ensure on time deliveries and manage supply chain disruptions
  • Publish MOQ report and help coordinate potential increases by facilitating conversations w/global markets
  • Manage the SCM dashboard that monitors current performance and process improvement initiatives
  • Lead all operational communication to the markets including global delay communication. Work with LO to prioritize delays and determine if airfreight is necessary
  • Manage global inventory transfer process from an IO perspective
  • Seasonally support order parameter discussions and distribute pricing
  • Ability to work collaboratively in a dynamic, cross-functional team environment
  • Goal-oriented personality that is focused on continuous improvement
  • Knowledge and understanding of the shoe-making process
  • Must be detail-oriented
  • Strong execution skills
  • 3-5 years of experience in a supply chain, purchasing or corporate customer service environment
  • Knowledge ofanorder cycle process would be helpful
  • Must have excellent analytical skills. The successful candidate will also be highly organized, detailed oriented and possess excellent follow through
  • Able to work across cultures and time zones and plan accordingly
2

Dir, International Operations Resume Examples & Samples

  • Ad sales support in collaboration with London-based AE
  • Other revenue partnerships
  • Collaborate with content operations on content budget allocation
  • Experience with international business development & partnership a plus
3

Dir International Operations Resume Examples & Samples

  • Revenue Development with London Sales member
  • Custom content ideas and execution - Indirect monetization
  • Rep firm relationships in markets outside Europe
  • Collaborate with programming team on hiring strategy and head-count
  • Manage marketing/user acquisition budget
  • Fluency in other languages a plus
  • Proven experience in the areas of media, sports, or business
  • Must be a sports nut, and enjoy and willing to travel 25-50% of the time
  • Great communicator (written and face-to-face) who strives in start-up atmospheres, but has experience working within a corporate structures
  • Understanding how to work across organizations, and departments in an effective and collaborative manner
4

International Operations Specialist Resume Examples & Samples

  • High School Diploma or equivalent education and related training
  • Three years operations-type work experience
  • Three years of International operations experience
5

Trade International Operations Specialist Resume Examples & Samples

  • This position must have a sound working knowledge in all of the following products as designated by their respective operational unit
  • Boycott Regulations
  • KYC and EDD related to Trade transactions
  • Bachelor’s degree or equivalent experience or equivalent education and related training
  • Must have completed the required steps of the International Division Career Path (or already have equivalent experience)
  • Three years of International Documentary Trade experience
6

International Operations Manager, Phe Resume Examples & Samples

  • Stakeholder management of supply partners, ensuring timely stock availability to meet customer needs for PHE product whilst managing Inventory levels
  • Supporting “Demand and Supply” planning initiatives
  • Accountable for performance of total supply chain
  • Monitor supplier key performance indicators & SLAs against targets
  • Previous experience of building strong working relationships with stakeholders at all levels – particularly with customers, third party suppliers and internal
  • SAP APO
  • A proven ability to work under pressure and to tight deadlines with ability to prioritize
7

International Operations Specialist Resume Examples & Samples

  • O.F.A.C. (Office of Foreign Asset Control)
  • B.S.A (Bank Secrecy Act)
  • All foreign exchange products
  • Backup/Cross train on all other positions within their specific unit
  • Perform other duties or projects as assigned by the Team Leader, Operations Manager
  • Two years of International Operations experience
  • Must have completed the required steps of the International Division Career Path
8

International Operations Manager Resume Examples & Samples

  • Stakeholder management of supply partners, ensuring timely stock availability to meet customer needs for PHE product
  • Supporting “Demand and Supply” planning initiatives, improving forecast accuracy and leading inventory reduction programs across region
  • Work cross functionally with Sales & Marketing
  • Supporting delivery of agreed savings and performance improvement benefits; accountable for performance of total supply chain
  • Monitor/maintain optimum inventory levels by tracking key performance indicators against targets
  • Support stock policy for all SKUs to optimise availability, minimise working capital, whilst accounting for seasonality and demand volatility
  • Identify market trends in order to adapt internal decision making and opportunities to simplify ways of working
  • Team player, able to influence and motivate others with strong interpersonal skills
9

International Operations FX Specialist Resume Examples & Samples

  • International FX Operations
  • Three years of international operations experience
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
10

Director, International Operations Resume Examples & Samples

  • Lead projects that inform the International division’s approach to leveraging key drivers for each Line of Business (Television, Live Events, Consumer Products, Network, Digital) in order to optimize our go to market approach
  • Define, implement, and track key interdepartmental processes to enable the International division to leverage key drivers for each Line of Business. Document best practices to ensure consistency and repeatability across our matrix environment
  • Analyze internal (e.g., past performance, brand engagement, marketing spend, etc.) and external (e.g., economic conditions, foreign exchange rates, etc.) factors to recommend tactical measures that ensure on-target performance across Lines of Business
  • Deploy and manage operational KPI’s and processes to track performance of key initiatives, Lines of Business, and International regions. Capture and evangelize cross-regional learning and best practices
  • Assume ownership of and drive enhancements to the International team’s knowledge management capabilities – establish yourself as the ‘single source of truth’ for critical reporting and research capabilities across all lines of business
  • Develop standard and ad-hoc reports to support Executive decision making
  • Effectively build relationships and collaborate with cross-functional Line of Business resources, and regional General Managers across multiple geographies
  • Proven track record of identifying the key drivers of a business and leading analyses that produce actionable insights on how to optimize operations to drive maximum return
  • Strong quantitative and qualitative analytical ability with exceptional, crisp, persuasive oral and written communication skills driven by solid business logic
  • Strong planning and organizational skills – ability to effectively deal with competing priorities, and work in a high-paced environment
  • Ability to both support and lead given the needs of an individual project – ability and willingness to roll-up the sleeves and ‘own the model’, or direct development as appropriate, always with a focus on identifying key implications for the business
  • Outstanding ability to build consensus around direction and effectively lead discussions toward resolution
  • Strong experience interacting with and presenting to senior executives, as well as the ability to work with senior leaders – ability to quickly establish oneself as credible with Executive Management
  • Self-motivated, able to independently structure and lead complex analyses, and possess a positive can-do attitude
  • Diplomatic, with excellent communication skills and ability to adjust approach according to audience
  • Bachelor’s Degree (MBA preferred) and 8-10+ years of experience in operations management, strategy / planning, analysis, and/or business development
  • Experience with a top consulting firm (operational, organizational design, strategy) a plus
  • This position will require international travel
11

IT International Operations Technician Resume Examples & Samples

  • Computing or engineering degree
  • Professional technical certifications highly desirable
  • Previous experience working in a global IT team highly desirable
  • To tailor the professional development and skills development plans
  • To assign the resolution of particularly complex problems to technicians with the closest areas of specialization
  • To create succession plans and career growth paths for other specialized technical roles in the Boeing IT organization
12

International Operations Analyst Resume Examples & Samples

  • Middle Office Trade Support – Dealing directly with traders relating to trade bookings, trade verification, corporate actions, PnL as well as technology and legal related issues
  • Coordinate between Portfolio Managers/traders and outside counterparties (Prime Brokers, Trading, Sales, Settlements, Client Service, Risk, Treasury, Legal and Compliance) to resolve issues in a timely fashion
  • Review and Process Asian and European voluntary and mandatory corporate actions posted to an account and interface between PBs and the Trading desk on position implications
  • Managing Securities Data Maintenance during Asian hours including setting up new securities for various asset types
  • Follow up and ensure settlement of all Asian trades
  • Aid in reconciling Asian FX and Futures trades daily for teams based in the U.S
  • Monitor and reduce foreign currency exposure that is attributed to PnL, exposure on ADR’s, and dollarized swaps
13

IT International Operations Technician Resume Examples & Samples

  • Three years hands-on experience in enterprise IT infrastructure support and service delivery or equivalent
  • Preferred Computing or engineering degree
  • Professional technical certifications is preferred
  • Previous experience working in a global IT team is preferred
14

International Operations Analyst Resume Examples & Samples

  • Support Project Managers and regional teams for Northrop Grumman activities within host countries
  • Support the Project Managers with presentations to the Corporate Policy Council from Corporate Vice President and Chief Global Business Development Officer and International Country Executives
  • Assist Project Managers to prepare Corporate Vice President and Chief Global Business Development Officer for meetings with CEO
  • Assist Project Managers to prepare Corporate Vice President and Chief Global Business Development Officer for meetings with government officials, embassies, and other organizations
  • Support the two Project Managers, Corporate Global Business Development Organization (CGBDO) to provide logistics oversight of corporate office operations for a global business development enterprise including planning, budgeting, purchase orders, website and organization chart maintenance
  • Assist with the consolidation of the quarterly international financial forecast including variance explanations; consolidation of international Long Range Strategic Plan; consolidation and review of CGBDO monthly budget to actuals
  • Interface with other Northrop Grumman Corporate Office teams including Legal, Treasury, Finance, Accounting, Enterprise Shared Services (ESS), International IT, and the Global Mobility Office (GMO) to support the Corporate international staff on areas including onboarding, logistics management, budget oversight, regulatory compliance, and corporate policy implementation
  • Bachelors degree in appropriate discipline from an accredited educational institution and 3 years of relevant experience. Appropriate equivalent combination of education and experience will also be considered
  • Excellent communication skills, both written and verbal, with the ability to use them in informing, presenting, negotiating and problem solving with a wide range of people, including executives
  • Ability to work in a fast-paced and dynamic environment. Good judgment, tact, diplomacy, and discretion are essential
  • Ability to support complex operations while collaborating with multiple stakeholders
  • Must be a U.S. citizen
  • Ability to travel domestically and internationally up to 15% of the time
  • Dynamic, self-starter with strong attention to detail and the ability to function independently
  • A flexible approach to work, an understanding of working collaboratively on a team, and the willingness to be an active and supportive member of an international team
  • An appreciation of different cultures and ability to operate efficiently in a diverse work environment
  • High level of proficiency with PowerPoint, Excel, and Word
  • Knowledge of financial metrics and it's components
  • Experience with Excel spreadsheets, Pivot Tables and PowerPoint charts with financial graphics
  • Working knowledge of accounting
15

International Operations Analyst Internship Resume Examples & Samples

  • Perform weekly analysis of international customer's feedback concerning all of Uline's departments
  • Assist International Operations management with monthly reports that go directly to Uline's President
  • Create competitor analysis covering topics such as websites, catalogs, operations etc
  • Work in special projects with our International Branches
16

International Operations Specialist Resume Examples & Samples

  • Experience in a technology operations role
  • Experience with technology in the banking industry
  • A foundational understanding of technology, including infrastructure, and business applications (built on infrastructure)
  • Strong written and oral communication skills are required, and being comfortable speaking in front of others
  • Experience communicating to management and business partners
17

Associate, International Operations Resume Examples & Samples

  • Manage, schedule, and assist LSP with all international bookings to provide to CSR, who is the single point of contact with customer
  • Track shipments from creation to delivery to ensure timely awareness of delivery performance
  • Support Sales and Operations planning as needed
  • Assist Customer Support in the vetting process on all letters of credit for export orders
  • Manage short term export demand and supply planning
  • Coordinate intercompany stock requirements with demand planning team, as needed
  • Liaise with Calumet personnel to resolve Master Data related issues, particularly in regard to compliance database and customer profiles
  • Point of contact with international facilities owned or leased by the company
  • Assist in gathering and monitoring related operational costs and KPI’s
  • Provide ad hoc support to LSP, Modal Managers, Finance, and Contract Manager
  • Display attention to detail and ability to translate details into actionable responses
  • Self-directed and willing to learn new things, ask questions, and promote experiences
18

International Operations Trade Specialist Resume Examples & Samples

  • Must have a sound working knowledge in all of the following products as designated by the respective operational unit
  • Three years of operations work experience
  • Two years of international operations experience
  • Excellent reading, writing and comprehension skills
  • Ability to follow bank policies and procedures
  • Two years of International Documentary Trade or International Payments/FX Operations experience
  • Complete the required steps of the International Division Career Path, or equiv
19

Director of International Operations Resume Examples & Samples

  • Demand forecast for EMEA and APAC
  • Forecasting process improvement with countries and customers
  • Integration with global processes and teams to make sure EMEA and APAC demand is visible
  • Create link and reporting between goods movement scenarios and financial planning
  • Assess current distribution processes and set up
  • Plan phased approach to moving more customers to a direct model
  • Improve operational excellence of EMEA and APAC Fitbit.com business
  • Evaluate smart entry models to new markets (eg Russia, Turkey etc)
  • Assess, document and improve International processes
  • As a member of International Management team be a catalyst for improvement in all lines of business
  • 5 years of experience in similar roles
  • Demonstrated success in those roles with a history or improvements and innovations
  • Experience in relevant industry
  • Strong supply chain planning skills, process oriented and SAP experience desired
  • Knowledge of consumer electronics or related industry would be an advantage
20

International Operations Manager Resume Examples & Samples

  • 6+ years of experience in a consulting environment, including supporting both commercial and federal markets
  • Experience in dealing with all management levels of an organization, including working inside of a matrixed organizational structure
  • Experience with data-driven decision making, developing executive-level briefing that communicates complex ideas and solutions effectively, and comprehending international business and infrastructure
  • Ability to show analytical and project management expertise, including facilitating change management and adoption of new systems or processes
  • Ability to facilitate meetings across various business groups and functions to drive the consensus and adoption of new processes, policies, and procedures
  • Experience with collaborating and working across a variety of business units or functions across an organization
  • Experience with working in the Middle East, Europe, and Asia
  • Experience with analyzing and institutionalizing new processes and procedures
21

International Operations Manager Resume Examples & Samples

  • Develops and uses work management tools to allocate resources, facilitate efficient processes and to conduct performance/quality reviews of staff and service delivery
  • Develops and maintains relationships via strong communication and resolves operations and procedural difficulties/issues with management through collaboration and problem-solving
  • Manages the work activities and has responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction. Sets appropriate stretch goals aligned with CNA?s strategy and commitment to our customers
  • Strong client and team interpersonal and leadership skills with the ability to motivate others
  • Industry and company knowledge as well as strong knowledge of the essential functions performed by the team
  • Excellent verbal and written communication skills, with the ability to convey technical issues in a clear, concise and effective manner
  • Focuses on objectives to set direction and drive superior results
  • Uses Metrics and information analysis and accesses technology resources as needed
  • Acts with a sense of urgency to advance priorities of the organization
  • Helps other to excel through collaboration and building strong relationships
  • Typically a minimum of four years experience in a specific function or field of expertise along with management experience
22

Director International Operations Resume Examples & Samples

  • Contribute to the overall growth and success of Plexus by embracing the Plexus core values; we are One Plexus, we are accountable, we get the job done right and we empower others
  • Oversee country selection process, assess and evaluate countries, including selection of what countries not to do business in
  • Determine if a given market fits Plexus regulatory, legal, compliance, cultural and financial needs
  • Develop and implement the operational plan to continue Plexus Worldwide’s growth in the new markets
  • Knowledge of and experience in International laws and regulations, including Human Resources regulations
  • Establish business in the new market while connecting with existing contacts in countries to resource and consult
  • Determine if new markets need new or revised Compensation Plans. Create processes to prevent long term operating losses. Understand the new markets currency flux
  • Oversee the work of all International Project Managers
  • Work with International Project Managers to develop a long range plan for the market including marketing, training, events, etc
  • Work with International Project Managers and Director, HR to develop local staff and delegate work previously handled by US staff to the local country, as applicable and strategically relevant
  • Work closely with VP, Compliance and Corporate affairs on regulatory and registration processes
  • Work closely with CMO and VP, International Sales in development of marketing and sales strategy consistent with the global objectives of Plexus
  • Work closely with Director, Supply Chain in product distribution
  • Work close with CFO and Controller to develop financial models for each country
  • Review and modify domestic and international business rules as international staff grows and processes and responsibilities move overseas and into different languages and cultures
  • Collaborate with all internal departments to develop best possible processes and outcomes
  • Lead teams to achieve goals through collaboration, effective communication and successful execution
23

International Operations Resume Examples & Samples

  • The ideal candidate must be at least a college junior, recent graduate (within 6 months)
  • The ideal candidate must have excellent verbal and written communication skills
  • The ideal candidate must have excellent customer service skills
  • The ideal candidate must have excellent organizational skills
  • The ideal candidate must be available full-time
  • The ideal candidate must be willing to work longs hours, including days, nights, weekends and holidays
  • The ideal candidate must be bilingual with the second language being Spanish
24

Senior International Operations Specialist Resume Examples & Samples

  • 5 - 8 years International Import/Export experience. Four year college degree
  • Strong project management skill accompanying working knowledge of international logistics, distribution, trade compliance, and regulatory requirements
  • Excellent Microsoft Suite skills. ERP/SAP experience
  • Exceptional international customer service and communication skills, demonstrating ability to adapt to and work effectively within a fast paced, multi-faceted environment
  • Supervisory skills, ability to lead or be part of a high performance, dynamic team
  • Track record of proactive management to solve and/or prevent problems, exhibiting strong critical thinking
  • Experience with import/export documentation amongst countries in various world regions, Eurasia, Africa/Middle East, Australia, Southeast Asia, the Americas
25

Senior International Operations Manager, ISC Resume Examples & Samples

  • KPI owner: Own import operations KPI and metrics. Proactively manage the in-scope OTIF (On-Time-In-Full) performance with scalable operational capability in place
  • Cost Reduction: Identify and drive cost reduction opportunities for import operations via improved LSP efficiency and reduced ad hoc charges. Drive or support procurement team’s sourcing of relevant LSPs
  • Lane/product strategies: Ensure cross functional alignment with import & export operation strategy. Propose or support relevant new lane and new product launches that add values to customers and/or Amazon. Jointly design and implement optimal operation models for different customer segmentations (e.g., FBA, device, etc.), service level agreement (SLA), service models (fulfill to order vs. fulfill to stock), and Inco Terms. Seek synergies in these varieties for operational efficiency gain
  • Ops/Tech SME: As the SME for the import operation, possess deep understanding how business requirements are delivered by Amazon’s tech solutions. Serve as SME for GTN and XBTMS. Provide BRD or feature requests to ensure tech support for relevant operations scalability
  • Multi-language skills is preferred although not a must (Local language and English)
26

Senior International Operations Manager, JP Resume Examples & Samples

  • Leadership: Establish and lead a team that manages international operation. Foster strong and positive team spirit and develop team capability to deliver outstanding performance
  • Risk Management: Develop annual volume forecast and peak plan. Solve for capacity and capability issues ahead of the needs. Drive LSPs’ service reliability and flexibility. Identify at-risk operations and develop/execute contingency protocol to minimize service failures
  • Communication: Communicate operation and program status, risks, and propose resolutions to key stakeholders. Work closely with upstream and downstream teams, as well as other cross functional teams to identify and remove systematical failures to improve consistency and precision of the AGL service commitment to internal and external clients
  • 2+ years of experiences with Amazon in FC, supply chain, inbound scheduling or transportation
27

International Operations Manager Resume Examples & Samples

  • Partners with Master Franchisees and Licensees to infuse the customer-centric 7-Eleven business model into their existing practices
  • Works to ensure all Master Franchisees and Licensees are equipped with the resources, processes, and information to serve the customer
  • Conducts Operational CSA's and develops strategic approaches for Master Franchisees and Licensees
  • Identifies and prioritizes opportunity areas for Master Franchisees and Licensees
  • Communicates actionable plans to internal and external teams
  • Drives global best practices
  • Models continuous improvement using the 4-step process and solid business judgment
  • Monitors, analyzes, concludes, influences, and validates the ongoing performance of the Master Franchisees and Licensees
  • Develop and deliver thorough, concise and consistent training materials
  • 3-5 Years Field and/or Operations Experience
  • Bachelor’s degree. Special Certification?License: CRI/ISE
  • Current passport, Certified In-Store Experience, previous experience in instructional design and facilitation
  • Uses an informed point of view to proliferate the 7-Eleven business model, improve customer satisfaction and increase stakeholder profitability. Uses high touch approach with business partners
  • Remains acutely aware of the changing needs and common differences of our customers across the global marketplaces
  • Remains up to date on leading-edge functional knowledge and shares own expertise with Master Franchisees and Licensees and SEI colleagues
  • Solves highly complex problems with root cause analysis and holistic, sustainable solutions
  • Uses an analytical approach to solving business problems by asking the right questions and accurately interpreting results
  • Travel: 50%
  • Physical Requirements: Standing and Walking
  • Internal posting period: April 10 - April 21
28

International Operations Business Graduate Resume Examples & Samples

  • Rotation 1
  • Rotation 2
  • Rotation 3
29

International Operations Specialist Resume Examples & Samples

  • Knowledge of international logistics, distribution and trade compliance
  • Proficient with international shipment documentation and regulatory requirements
  • 1 - 3 years International Import/Export experience or 4 year degree preferred
  • Microsoft Suite skills. ERP/SAP experience helpful
  • Ability to adapt to and work effectively within a variety of situations
  • Exceptional international customer service and communication skills while working cooperatively with others as part of a high performance, dynamic team
  • Well organized, innovative, creative and committed to personal development
30

International Operations Specialist Resume Examples & Samples

  • Be the customer facing contact and champion for specified international destinations and customers – satisfying activities which begin with the order process, ends with the clear delivery of products, and continues on with post transactional support, i.e. dispute resolutions, and linkage to technical services
  • Provide quotes, proper documents for letters of credit presentation, technical assistance using Joy Global catalog and system tools to support bookings, products, orders, and inquiries
  • Process customer orders in SAP and present solutions that add value for the customer
  • Prepare Commercial, Financial documentation, invoices for compliant, expedient international transport
  • Assist Account Managers and Regional Sales Manager as is helpful, contributing to process simplification, standardization, and ongoing documentation improvements
  • Manage metrics and trend reporting, e.g. backorders and tracking of past dues, on time performance, and other KPI’s that are meaningful to continuous improvement and/or customer satisfaction
  • Initiate and field customer calls conveying information, fulfilling requests, providing timely and accurate quotes, offering pre-and post-sales follow-up from delivery details and expedites to customer advocacy
  • Manage door-to-door order to delivery support for regional partners and customers, according to contract and/or pricing
  • Audit SO’s and PO’s for accuracy with invoices and acknowledgements
  • Assist customers with technical questions, demonstrating strong systems navigation and data mining with tools and relationships with cross- functional team members
  • Process returns, credits/debit memos, and sales reports to identify issues and resolutions
  • Handle all aspects of export documentation for original equipment and rebuild shipment
  • Oversee imports and resolve issues through strong interface with brokers, regional partners, and vendors
  • Knowledge of international logistics, transportation, or distribution
  • 3 – 5 years International Import/Export experience. 4 year college degree preferred
  • Excellent Microsoft Suite skills. ERP/SAP experience helpful
  • Exceptional customer service and communication skills while working cooperatively with others as part of a high performance, dynamic team
  • Display initiative by proactively taking action to solve or prevent problems
31

Head of International Operations Resume Examples & Samples

  • Operations background preferable
  • A global perspective/broad thinking
  • International experience desirable but not essential
  • Excellent communicator with strong organisational skills
  • Brand retail experience essential but not necessarily in fashion retail
  • Gravitas to influence senior executives within the business
  • Able to step away from the detail and think strategically
  • Proven ability to operate and present at a senior level
  • Ability to work to deadlines and be flexible to deal with changing business demands and focus areas within a fast paced high growth environment
  • Strong leadership and team management skills with the ability to empower, energise and drive a team
  • Commercial flare with a clear focus on the future
  • Self motivated with ambition to progress within the Arcadia business
  • Flexible to travel
32

Director of International Operations Resume Examples & Samples

  • Ensure the successful launch of the integrated Think Big Analytics organization w/in the region
  • Serves on the senior leadership team for the region with shared accountability for an integrated approach to meeting overall regional goals.. As part of the regional senior leadership team leads the translation of the global strategic objectives to a business plan for the region
  • Ensure core metrics established and can be reported accurately, strategic and financial plans finalized and operationalized within the region
  • Critical targets and theme by quarter through Q4
  • New MBO’s rolled out
  • Direct and ensure roll-out of common global core processes within the region, for example forecasting, governance, order to cash and staffing. Identify opportunities to innovate core processes and work with senior leadership to prioritize and implement those innovations
  • Partner with HR and Recruiting to execute talent strategy for the region ensuring the attraction, development, and engagement of a top-performing diverse workforce. Work with practice leads and region leadership to ensure consistent execution and impact of strategic talent initiatives including learning development, succession planning, performance coaching and management, compensation planning and workplace inclusion. Drive roll-out and execution of standard performance management & annual processes in region
  • Directs regional financial planning, including forecasting, resource allocation and budget administration as well as policy compliance; Monitors expenditures and progress against financial plan and advises regional leadership in order to meet top line and bottom line goals
  • Oversees the business analysis function for the region; ensuring all levels of the leadership have the information they need to measure impact and make business decisions; Advises the senior leadership team through interpretation of critical data with both a short and long-term focus
  • Identifies risks and probable causes of under-performance; provides strategic direction of needed adjustments to address areas of concern; drives innovative solutions and challenges
  • Leads the coordination of global and regional operations functions priorities and objectives; represents the regional-based perspectives, needs and opportunities to the attention of global leadership and follows through to resolution
  • Help establish effective meeting and communications rhythm within the region to ensure information moves through the organization accurately and quickly and that all Think Big Analytics employees are aligned with the #1 thing that needs to be accomplished in the quarter to move the organization forward
  • Ensure every facet of the regional organization has a person assigned with accountability for ensuring goals are met
  • Ensure ongoing employee input is collected to identify obstacles and opportunities
  • Ensure reporting and analysis of customer feedback data is as frequent and accurate as financial data
  • Ensure employees can articulate key components of the Think Big‘s strategy accurately, and that the organization‘s plans and performance are visible to everyone
  • Drive and manage strategic development initiatives within the region, in particular the increased use of advanced analytics to manage our business
  • Ability to translate complex business strategies into practical application and implementation
  • Ability to respond to changing circumstances and priorities
  • Strong operational planning, business analysis, and budgeting skills for multi-million dollar business units
  • Ability to develop and cultivate relationships
  • Outcome driven; strong project management ability
  • Collaborative leadership, management, coaching and development of diverse staff
  • Proven skills in developing cohesive teams; ability to manage conflict and encourage collaboration for the good of the organization
  • Able to work through others to accomplish goals and create consensus among cross-functional staff to bring closure to projects/initiatives
  • Ability to translate and integrate data analysis and evaluation into action and strategy
  • Ability to understand and work within a complex organizational structure
  • Travel, including evening and weekend work required