Market Operations Resume Samples
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Market Operations Resume Samples
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BO
B O'Hara
Bailey
O'Hara
69615 Waelchi Mill
New York
NY
+1 (555) 363 7914
69615 Waelchi Mill
New York
NY
Phone
p
+1 (555) 363 7914
Experience
Experience
Los Angeles, CA
Market Operations
Los Angeles, CA
Kulas, Jacobi and Ruecker
Los Angeles, CA
Market Operations
- All executed Macquarie confirmations accurately reflect our Risk Management systems and are processed in line with our compliance, audit and legal policies
- Working with management to produce KPIs/MIS
- Working knowledge of trade bookings in Risk Management systems
- Increase levels of straight-through-processing (STP) within the confirmation workflow
- Compiling MIS and reporting to senior management
- Management of daily checklist
- Checking & processing incoming confirmations received from clients
Los Angeles, CA
COO, Global Market Operations
Los Angeles, CA
Gislason Group
Los Angeles, CA
COO, Global Market Operations
- Work as the process owner and ensure end to end management of all activities associated with the process
- Effectively manage risk and foster an environment where team is fully aware of Operational Risk managemen
- Participate in cross process initiatives which are formulated to create or improve existing processes
- Participates in regular operational performance reviews and monthly self assessments
- Perform quality checks to ensure that defined guideline is adhered
- Good knowledge of regulatory trends and developments
- Drive improvements to client on-boarding process through feedback and identification of KYC issues
present
Chicago, IL
Market Operations Manager
Chicago, IL
Kihn LLC
present
Chicago, IL
Market Operations Manager
present
- Demonstrates support for Retail Services and regional initiatives to improve store culture, teamwork and associate effectiveness
- Partners with market team and store leadership to develop high potential talent; participates in development of associates in talent programs (e.g., GEM, RLDP)
- Provides feedback and coaches store leadership and market peers to support their development
- Partners with support teams to improve workflow
- Develop, coach and manage a team of eight former consultants and analysts
- Collaborate with our marketing, PR and sales teams to create product positioning and materials
- Help establish and scale end-to-end ads buying, execution and reporting processes
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Delaware
Bachelor’s Degree in Business
Skills
Skills
- Strong Technical ability for complex issue resolution and the aptitude to learn system flows
- Excellent PC skills with good understanding of MS Word & Excel
- Ability to work in a pressured and fast paced environment
- Metals, Agriculture or Commodity Index product knowledge
- Ability to appropriately prioritise competing demands
- High accuracy rates and a high standard of attention to detail
- Ability to create a sense of respect from superiors and peers is critical to the success of this role
- Good communication skills
- Working knowledge of trade bookings in Risk Management systems
- Ability to work well under pressure in a high paced environment
15 Market Operations resume templates
Read our complete resume writing guides
1
Manager Market Operations Resume Examples & Samples
- Responsible for the implementation of action plans to facilitate awareness, adherence and/or improvement in areas affecting operations risk and follows to resolution
- Has operational oversight and accountability for operational risk and effectiveness in sales units located within the local market. In partnership with the Branch Manager, manages overall responsibility for branch operational risk and effectiveness
- Acts as a "Centre of Expertise" for local market operational process and service support issues, and acts as primary RVP contact / liaison for all sales units within the local market. Liaises with Branch Managers and Managers Client Care, regarding operational risk oversight and service effectiveness routines to ensure the client experience is maximized and to enhance business performance
- Updates the RVP(s) and Branch Managers, as required, on operational effectiveness of their units
- Helps implement (along with branch staff) Audit action plans and follows up in the sales unit to ensure sustainability
- Identifies systemic process, policy or procedural gaps / barriers / issues related to Personal & Small Business markets, negatively impacting non-sales processing or client care within the unit; initiates appropriate escalation to resolve the gap/barrier/issues
- Together with the Field Operation Specialist(s), recommends and conducts knowledge building sessions to close any operational gaps within the local market
- Use all available sources of feedback and data to continually enhance end to end service effectiveness
- Change management champion for the Market; consistently promotes and encourages employees to uncover innovative ideas to improve processes
- Proven people management and leadership capabilities (i.e.. Branch Manager, Manager Client Care)
- In-depth working knowledge and understanding of branch operations, operations risks controls and operations requirements (i.e. cash / custody experience / knowledge will be considered an asset)
2
Manager, Market Operations Resume Examples & Samples
- Leads, directs, and coaches a team of Field Operations roles in the day to day operational activities aligned to a sales unit. Responsible for the implementation of action plans to help build operational capability and to solve for systemic operational issues in sales units
- Updates the RVP and Branch Managers, as required, on operational effectiveness of their units
- Leads the implementation of any action plans (Operational Risk assessments/ICR/Internal Audit) using their Field Operations Specialist where appropriate. Follows up and validates implementation in the sales unit to ensure sustainability
- Monitors various trending and metrics reporting to ensure the focus is on the right activities that have the greatest impact on improving operational effectiveness and operational risk oversight within the units
- Provides support for National and Regional Initiatives relative to operations, and as defined in the project scope and agreed to by Canadian Banking Operations
- Supports Sales Managers Small Business and Sales Managers Financial Planners to ensure awareness and implementation of operational activities as they relate to their strategies are in place within the local market
- Conducts branch visits to ensure operational controls are in place. Conducts privacy walkabouts and completes random testing to validate adherence to AML policies
- Recommends & conducts product knowledge sessions to close any operational gaps within the local market
3
Market Operations Manager Resume Examples & Samples
- Help establish and scale end-to-end ads buying, execution and reporting processes
- Partner with the leads on the market operations team to build holistic project plans, assign points of contact and ensure accountability
- Coordinate and communicate the rollout of new products and features with the cross-functional team
- Collect and organize client feedback
- Confirm that feedback is received by the right teams and acted upon
- Assess and prioritize expansion and new monetization opportunities
- Catch unanticipated issues that arise along the way and see them through to resolution
4
Go-to-market Operations Manager Resume Examples & Samples
- Develop and manage the overall go-to-market calendar – including
- Product design/ development, line reviews, sampling, confirmation and pre-production, sales windows, buy process, supply chain, fulfillment
- All product calendars associated with Footwear, Bags, Apparel, and Accessories
- Ensuring the calendar is integrated cross-functionally, such as with marketing
- Facilitate calendar review sessions with functional leadership to gain input and alignment on overall timing, key milestones, and relevant assumptions
- Coordinate the key gate reviews and regular management reviews that involve the handoff between US and China Development and Manufacturing, including
- Strong understanding of the footwear design/development process and footwear costing
- Working knowledge of a Product Lifecycle Management (PLM) systems and processes
- Strong attention to detail and excellent analytical skills
- Excellent facilitation and issue resolution skills; ability to drive consensus
- Ability to independently develop and advocate a point of view
- Ability to implement and sustain process changes
- Ability to thrive and provide direction in ambiguous situations
- Ability to interpret and adjust to situations that involve conflicting goals
- Ability to effectively prioritize work
- Strong business, leadership, planning and organizing skills; including the ability to provide innovative, strategic ideas to management, communicate value, gain approval and implement effectively
- Exceptional ability to work independently and effectively manage employees in a multi-layer, globally dispersed function
- Able to mentor and grow talent, including delivering effective performance management messages to subordinates
- Excellent communication skills (written, oral) and the ability to effectively manage across multiple organizational levels to achieve project objectives or milestones
- Ability to participate as a team-member as well as leader in a fast paced, global team oriented environment
- Use sound judgment in decision making with results driven orientation
- Experience with high-volume Retail / CPG businesses
- Minimum of 3-5 years of experience working in a footwear or apparel project management / PLM position
- B.A./B.S. in business or technical area required
5
Global Head of Market Operations Resume Examples & Samples
- Leadership and management of a global team of operational risk professionals
- Ongoing Operational Risk Management as it relates to Market Operations, covering execution and monitoring of risk management practices, operational issues and control breakdowns
- Collation, analysis and reporting of a variety risk information on a routine and exception basis
- Facilitate Operational Risk Self Assessments (ORSA)
- Incident recording, reporting and analysis, action management, escalation
- Conducting operational risk workshops and training
- A tertiary degree in Finance or a related area. Relevant postgraduate degrees or professional qualifications (CA, CFA, CPA) are desirable
- The ability to think laterally with strong problem solving skills and an ability to grasp abstract concepts and complex situations
- Excellent communication skills, both verbal and written, with the ability to initiate and lead conversations with business leaders and risk management colleagues regarding anticipated and emerging issues
- Operational risk, internal or external audit experience gained within a dynamic international financial institution or professional services firm
- A high level of technological awareness and a familiarity with GRC systems
- Tenacity, agility and a proven ability to sustain high levels of performance in a fast-paced, output focused environment
6
Market Operations Resume Examples & Samples
- Handling the confirmation processes for the MMA business, to ensure
- Economic & non-economic terms are accurately represented on all outgoing confirmations
- All regulatory eligible confirmations are dispatched within ESMA/CFTC deadlines and non-regularly eligible trades are dispatched in a timely fashion
- All executed Macquarie confirmations accurately reflect our Risk Management systems and are processed in line with our compliance, audit and legal policies
- Working with Legal to draft pre-trade and bespoke confirmation templates
- Producing/reviewing Standard Operating Procedures
- Working with both the local and global Trade Support group to drive identification and implementation of improvements in operational processes, from a control or efficiency perspective
- Transitioning clients/products from paper confirmation processes to electronic matching platforms
- At least 2-5 years prior Trade Documentation experience at an Investment Bank or similar institution
- Proven ability to negotiate standard and bespoke ISDA Commodity confirmations
- A proven track record in Operational Risk & Control
- Strong Technical ability for complex issue resolution and the aptitude to learn system flows
- Ability to appropriately prioritise competing demands
- Proven track record of driving change initiatives, for efficiency and/or control
- Working well in a team environment
- Enthusiastic, Proactive and Flexible attitude
- Ability to work well under pressure in a high paced environment
- Strong organisational, communication and prioritisation skills
- Excellent PC skills with good understanding of MS Word & Excel
- Metals, Agriculture or Commodity Index product knowledge
- ISDA documentation experience
- Client Service for internal and external clients in the Financial Services industry
- A good understanding of ISDA Master Agreements & 2005 ISDA Commodity Definitions
- Working knowledge of trade bookings in Risk Management systems
7
Market Operations Resume Examples & Samples
- Verification of UK & European Gas & Power, Emissions, Uranium and Fixed Income trades to ensure the risk system data matches all trade documentation
- Drafting confirmations for the above-mentioned trade types
- Checking & processing incoming confirmations received from clients
- Primary contact for clients, brokers and the Sales and Trading division
- Working with both the local and global Trade Support teams to identify and implement improvements in operational processes from a control or efficiency perspective
- Increase levels of straight-through-processing (STP) within the confirmation workflow
- Ability to prioritise competing demands & manage client expectations
- A high degree of accuracy and meticulous attention to detail
- Enthusiastic, proactive and flexible
- Good organisation and communication skills
- Excellent PC skills with a good understanding of MS Word & Excel
8
Market Operations Resume Examples & Samples
- Synthetic product verification and settlement
- ETF, Equity Finance, SBL trade support tasks
- Booking of margin payments/receipts, Futures, FXs and Bonds
- Escalation of failed and disputes trades
- Index Arbitrage bookings and verifications
- Management of daily reconciliations owned by the group, ensuring all breaks are cleared
- Management of daily checklist
- Compiling MIS and reporting to senior management
- 2 to 3 years prior experience working in support functions
- A strong understanding of Equities and Derivatives, product lifecycles and settlement markets
- Ability to appropriately prioritize competing demands
9
Director, IPA Market Operations Resume Examples & Samples
- 5 or more years of progressive career growth in health plan operations, IPA provider relations and processes associated with resolving operational issues
- 2 or more years of operational leadership experience for a team serving Medicare members,
- Prior experience developing /cultivating relationships with IPA’s, including experience with California provider risk groups
- Flexibility to travel approximately 30% within the region
- Demonstrated ability to think and act strategically in building and expanding relationships with provider groups
- Prior experience in functions such as provider network development, Medicare risk contracting, revenue cycle management, claims processing, customer service, and compliance is strongly preferred
- Prior experience within a corporate matrix environment, developing collaborative relationships between centralized functions and field-based operations would be very beneficial to this role
- Commitment to recruiting and developing diverse talent to meet the dynamic business requirements of the market
- Bachelor’s degree in Finance, Health Care Administration or related field required
10
Americas Market Operations Controlling Director Resume Examples & Samples
- Co-pilot with the Americas Market Operations VP and his directors. Active part of the Leadership team
- Own the regional financials and performance reporting; drive for improvements; highlight risks, provide accurate forecast and mitigate risks to deliver results
- Areas included cover Warehousing & Transportation Costs, Inventory, E&O, Customer SC people cost, Customization. Productivity tracking and delivery, full cost reporting and analysis, root causes, mitigation, delivery
- Manage Logistics Controllers, Senior financial analysts
- Logistic projects i.e. local transportation project, Excel contract negotiation, Warehouse Projects, Customization
- Fixed cost tracking and follow up i.e. headcount tracking, ZOG, local Bonus calculation
- Key meetings: Americas Supply Chain leadership team, S&OP, Sanford lead team
- MOR review
- Provide support on Internal and External Audit requests
- Review Annual Budgets and periodic estimates
- SOX compliance
- Proven Business Partnering skills
- Ability to deliver results
- Team and business leadership, collaboration with various stakeholders
- Understanding of financial principals related to the P&L and Balance Sheets
- Strong Knowledge of all financial processes related to the general ledger finance system
- Thorough understanding of reporting systems and processes
- Budget and forecast management knowledge
- Experienced in providing timely and accurate information for decision making
- Financial Planning, Reporting & Analysis
- Analytical skills to automate reporting & analysis through advanced Excel such as pivot tables and queries
- Lead & support cost improvement
- Ability to analyze root cause and mitigate issues, set up corrective action plans
- Ability to create direction & implement strategies
- Ability to team with other leaders and various stakeholders regionally including VPs and all Directors, co-workers, department heads, and managers
11
Market Operations Resume Examples & Samples
- All customers, both internal and external must be satisfied with their level of service
- Each team within the middle office area must have the appropriate controls and procedures in order to ensure the products and positions are maintained in a controlled environment with minimal Operational Risk
- A strong knowledge of Operational procedures and risk controls is a must. Also an understanding of why these procedures are required
- Minimum 5 years experience in a trade support team in an International and Domestic Equities environment
- High level of numeracy skills are a requirement
- A developed understanding of equities markets, both domestic and overseas is key to this role
- Ability to work in a pressured and fast paced environment
- Ability to create a sense of respect from superiors and peers is critical to the success of this role
- A flexible approach to working hours and day to day responsibilities
- A pro-active approach and an aptitude for new and varied systems
- Familiar with the use of Fidessa, Oasys, CTAC
12
Coo-global Market Operations Resume Examples & Samples
- Provide independent reviews on actions/updates performed by Front Office Supervisors on critical alerts to ensure correct actions are taken within the appropriate timeframe
- Perform independent review, investigation and escalation (where required) of non-critical alerts (activity of interest but not deemed of sufficient risk for Front Office Supervisor attention)
- Provide support for Front Office Supervisors who require additional data to assist in their critical alert investigation
- Support ad-hoc data exploration and reporting requests
- Proactively monitor the Key Risk Indicators, and Alerts created by the Reporting and Analytics Solution to ensure completeness and accuracy and highlight required modifications to the analytics
- Coordinate and process requests for other end users for modification to the analytics in the solution
- Act as system and business process support function for all user groups of the solution, including training, troubleshooting, system usage and data interpretation
- Triage data issues (e.g. missing data, data quality issues etc) raised by end users of the solution and coordinate with the appropriate group in FO or GTO for remediation
- Strong statistical background
- Excellent analytical skills, able to solve problems independently
- Good knowledge of trade booking practises and systems across multiple products
- Good understanding of the controls relating to the complete trade life-cycle
- Experience of analytical based MI production
- Excellent team player with the ability to work as part of global team
- Superior Excel, Access, and VBA skills
- Advanced knowledge in MS products (MS Office)
- Open minded, able to share information, transfer knowledge and expertise to colleagues
- Middle office experience
- Product specific risk
- Strong operational front to back knowledge
- Bachelor Degree from a top tier university (or equivalent)
13
COO, Global Market Operations Resume Examples & Samples
- Support COB Regional Management on compliance, policy & procedures matters
- Drive policy agenda and implementation for the region
- Primary regional SME interface, in-country local Compliance interface
- Manage adequate engagement with AFC / Compliance and other stakeholders at all relevant levels within region
- Ensure strict application of global COB approach to implementation of policies and procedures
- Control local policy , process variations and drive local policy guidance
- Primary interface for regional RTB teams on policy and procedures matters , be as regional SME for queries , process changes
- Accountable for regional roll-out of new KYC policies , and adherence to Change Control Governance
- Supports major regulatory change projects (EMIR, DF, FATCA) with policy framework
- Accountable for ongoing policy implementation and development in the region
- Responsible for ongoing training agenda , building training materials and facilitating the training
- Coordinates implementation monitoring activities and feedback into various functional areas (e.g. process, quality, training etc)
- Responsible for feeding global process and technology requirements arising from policies and procedures into the relevant functions, in coordination with global KYC Implementation stream
- Solid experience in Corporate Investment Banking environment
- KYC / AML experience required at operational management and advisory / QA level
- Comprehensive understanding of the dynamics of financial regulation
- Previous experience in project management or significant role in change initiative(s)
- Strong communications and relationship building skills, comfortable in team environment
- Ability to deal with a wide range of stakeholders
- Ability to understand and deal with issues in depth
- Innovative minded and ability to create consensus around solutions
- Ability to work to high standards under strong time constraints
14
COO, Global Market Operations Resume Examples & Samples
- Monitor process service delivery and ensure accomplishment of targets in adherence to SLAs
- Serve as a point of contact for internal and external escalations
- Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue
- Effectively manage risk and foster an environment where team is fully aware of Operational Risk managemen
- Participates in regular operational performance reviews and monthly self assessments
- Ensure key stakeholders are kept informed of the progress and challenges and escalating issues where appropriate. Interact with Front Office and External Clients as appropriate and be hands on. Take end to end ownership and coordinate with various teams to get the task done (Credit, Compliance, Legal etc)
- Should be commercially minded and ensure that information available with the bank or publicly available are sourced and leveraged
- Remain updated with Regulation and Industry Knowledge
- Break the silos within COB and with other departments to ensure efficient and speedy completion of tasks. Reduce complexity of the tasks
- Prioritize tasks and ensure adherence to timelines for completion of activities
- Initiate and lead change management initiatives within the team
- Ensure structured upward & downward communication
- Serve as a mentor and offer guidance for team level and individual level challenges
- Participate in cross process initiatives which are formulated to create or improve existing processes
- Support in preparing of MIS required for management decision making
- Overall experience of atleast 8 years in the Banking/Finance industry
- Effective communication skills – to be able to manage relationships with clients virtually
- KYC background with a minimum of 4 years experience working in Client Onboarding team
- Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures
- Strong interpersonal skills; ability to partner with internal partners and leverage internal resources
- Exceptional organizational, planning and management skills
- Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users
- Pro-active and business orientation with proven ability to prioritise and manage conflicting demands
- Ability to assess stakeholder needs to improve customer experience and showing resilience under
15
COO, Global Market Operations Resume Examples & Samples
- Reduce the KYC risk to the Bank using sample based reviews of client files
- Implement a consistent, post on- boarding check across all locations
- Tracking of issue remediation and/or escalation
- Train, develop and institutionalise regional KYC QA capability, sharing/cross training with global team and wider Client onboarding user community
- The ability to influence specific key stakeholders, providing support and coaching to them in their role in the change effort
- Take ownership of key issues and drive to seek necessary stakeholder buy in and ensure sustainable controls are placed on identified issues
- Prior exposure in Audit or Compliance where client KYC file testing is part of the main job scope
- Experienced in working in Banking & Financial sector dealing with Commercial or institutional clients and have supported APAC locations
- Organized to ensure multiple country risks and issues Identified tracked, resolved and re-tested
- Proven ability to implement recommendations to enhance risk management systems and procedures
16
COO, Global Market Operations Resume Examples & Samples
- Must be able to multi task effectively
- Solid experience in the Banking/Finance industry
- Relevant KYC background with with experience working in Client Onboarding team
- Ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions
17
Market Operations Analyst Resume Examples & Samples
- Building custom data extracts and ad-hoc analyses for regional physician groups and hospital systems, especially Accountable Care Organization (ACO) membership population
- Serve as a data liaison for providers
- Auditing and reconciling system data, reports, and analysis ensuring accuracy of final results
- Proficient in Microsoft Excel data analysis skills: PivotTables, VLookups, Charts/Graphs
- Knowledge of healthcare or health insurance, specifically Medicare/Managed Care
- Experience with large complex provider groups (IDS and PHO
- Database querying (SAS and/or SQL)
- Familiarity with Medicare Advantage program, risk adjustment, HEDIS measures, and Accountable Care Organization (ACO) Shared Savings program
- Experience with PCP attribution and reporting
- Exposure to total population health concepts
18
Market Operations Manager Resume Examples & Samples
- Oversee the day-to-day operations of e-commerce programs for multiple markets amongst our 60+ brands
- Vet, review, approve, and manage e-commerce campaign details
- Insure each campaign is aligned to our requirements and standards
- Recognize potential issues and bring to appropriate personal for resolution
- Edit content for grammar and spelling errors
- Ability to multi-task in a timely and consistent manner and meet deadlines
- Stay current with knowledge of applicable e-commerce industry, rules and regulations by state, back-office databases, voucher-redemption procedures, and specifics around different types of features
- Liaise with other departments and radio stations across 115 markets regarding scheduling and emailing
- Responsible for updating external and internal parties on necessary program details
- Possess excellent interpersonal and oral/written communications skills
19
VP, Market Operations Resume Examples & Samples
- Partner with Market Director and local Business Line Leaders to drive their growth and productivity initiatives by providing metrics and analytics required for decision making
- In collaboration with the Florida Market Director, develop and execute the operational aspects of the business’ annual plan
- Collaborate with the Finance Partner to prepare and execute Markets annual budget and reforecast
- Help identify and leverage best practices across the entire JLL Markets platform and operationalize these best practices in the Florida Market
- Recommend impactful ways to “connect” the offices/employees and implement initiatives that support the desired culture and JLL values
- Help coordinate and scale all business support resources to the local market’s needs: finance, marketing, HR office services, IT (metrics evaluation)
- In coordination with the Market Director and Marketing, drive the implementation and day-to-day management of internal communication
- Work with the HR Business Partner on items such as compensation planning, staffing plans, personnel issues, ensuring a successful onboarding experience for all new hires, etc
- Oversee the day-to-day management of the infrastructure of the offices including technology, facilities, occupancy planning, capital planning, telecommunications, emergency preparedness, and business continuity planning
- Ensure implementation and success of Florida Community Outreach/Volunteer Program for the Market. Prioritize community and industry involvement to drive brand awareness and leadership development
- Assist with merger and acquisition transition
- At least 10 years of strategic operations leadership experience (preferably in a commercial real estate brokerage environment) with proven track record of driving key business initiatives while partnering with C-Suite executive leadership
- At least 4 years in a senior leadership role, including leading a team
- Strong financial acumen, well versed in budgeting and P&L management
- Bachelor’s degree in business or related field, a Master’s degree a plus advanced proficiency in MS Office
- Experience with CRM and financial software applications
- Ability to build rapport with multiple stakeholders and pro-actively anticipate their needs
- Planning and Organizing – establish course of action to accomplish goals, evaluates results, develops schedules, and can orchestrate multiple activities at once by effectively utilizing resources
- Client Focus – dedicated to meeting the expectations and requirements of external and internal clients, acts with client in mind, establishes and maintains effective relationships, and gains their trust and respect
- Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, can comfortably handle risk and uncertainty
- Interpersonal Savvy – relates well to others at all level and uses diplomacy and tact
- Self-Starter – able to start and complete projects independently
- Written/Oral communications – ability to speak and write clearly and concisely, get messages across that have the desired effect
- Travel required (approximately 20 - 30%) among the Florida offices (i.e., Miami, Ft. Lauderdale, Palm Beach, Tampa and Jacksonville)
20
O&t-capital Market Operations Processing Assistant VP Resume Examples & Samples
- 2 years of working experience in Treasury Operations covering end-to-end processes described in JD
- Good understanding of Treasury products and Accounting
- Ability to work in a structured, high volume, time sensitive, high risk and demanding environment
- Good interpersonal, teamwork, communication and presentation skills
- Open to work on public holidays and weekends
21
VP, Market Operations Resume Examples & Samples
- Develop and implement management and delivery strategy for Mining Systems region United States and Canada
- Identify and secure appropriate resources for the management of the business area
- Analyze problematic situations and provide solutions to ensure company survival and growth
- Analyze the divisional business plan to determine the outputs required from each department; monitor and measure performance
- Drive the Mining Systems sales and profitability
- Ensure legal compliance of all contracts with company set standards and criteria
- Ensure reputational and personal risk are minimized
- Oversee the financial budgeting and forecasting
- Manage project management team, project management office, finance,
- Conduct performance reviews for all direct reports and take corrective action where necessary
- Continuously provide feedback and coaching to employees
- Minimum of ten years work experience in a senior managerial capacity
- Minimum five years’ work experience in Mining industry and specialized knowledge in Materials Handling systems
- Diploma/Certification in Engineering (Electrical, Mechanical, Civil)
- Master’s in Business Administration
- Ability to think creatively and innovatively
- Ability to assess and manage business risk
- Demonstrated leadership skill with ability to motivate others to achieve outcomes
- Willingness to travel extensively
22
O&t-capital Market Operations Processing Manager Resume Examples & Samples
- University degree in Banking, Accounting and Finance with good academic record
- Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
- Knowledge of Macros or Monarch is preferred
23
Sears Market Operations Manager Resume Examples & Samples
- Develops and executes a business plan for the market focused on store operations, based on Retail Services and regional business plans
- Monitors store level margin drivers across the market and drives improvements
- Participates in training operations teams to model the right behaviors and ensure operations associates are demonstrating the right behaviors and consistently delivering a “WOW” member experience
- Engages with members through pulse checks in stores to ensure they are receiving the right experience; facilitates discussion with store leadership on member interactions and feedback to gain insights and understand gaps from what was delivered
- Supports store leadership in using the appropriate tools in closing the gaps
- Drives execution of business unit and Retail Services plans, projects and initiatives with the region, market and store teams
- Demonstrates support for Retail Services and regional initiatives to improve store culture, teamwork and associate effectiveness
- Demonstrates operational excellence leadership across the stores. Reviews core processes and standards store-wide during every store visit, and partners with market and store leadership teams to implement actions to drive improvements
- Partners with support teams to improve workflow
- Supports community events; incorporates community actions into business plans
- Experience in managing operations activities
24
Market Operations Manager Resume Examples & Samples
- Accountable for driving performance against relevant metrics with a focus on member experience and margin results. Utilizes internal and external data and analytics relevant to store-wide and operations performance (e.g., SYW data, market share and local information, trends, demographics) and develops action plans to achieve goals
- Accountable for driving business and market growth across stores by assessing internal and external data and analytics (e.g., SYW data, market share and local information, trends, demographics) and developing action plans to achieve sales goals
- Sets expectations for the member experience, process approach and use of integrated retail tools in operations across stores, and coaches store leadership on how to improve performance
- Provides feedback and coaches store leadership and market peers to support their development
- Drives operational excellence in store operations and other relevant processes in the market. Utilizes the Retail Excellence Dashboard to identify opportunities for improvement in store operations. Partners with store leadership, and regional operations as needed, to implement actions and on-the-job training to drive improvements
- Holds store leadership accountable for implementing action plans and training to drive improvements
- Engages in local marketing and ad distribution to further build relationships and attract additional foot traffic
- Continuously looks for opportunity to drive profitable relationships within the local Markets
- Experience managing teams remotely
25
Manager, Market Operations Resume Examples & Samples
- Three to five years’ relevant experience; or a combination of education and experience
- HR and staff management experience and knowledge
- Direct experience in managing projects in a marketing or creative environment
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access and Outlook) and Adobe Creative Cloud (InDesign, Photoshop and Illustrator)
- Strong project management skills and experience managing multi-stage processes that requires technical input from others
- High attention to detail and strong proofreading / editing skills, as well as a sound sense of graphic design
- Ability to work with tight deadlines in a team environment and juggle multiple projects simultaneously
- Strong inter-personal skills and ability to work with a wide range of personalities
- A positive work attitude
- Prior staff management experience
- Highly organized. Multi-tasking – proactive – a problem solver
26
Market Operations Resume Examples & Samples
- Verification of Term Trades and L/D Movements
- Confirmation of NDF's and settlement of Foreign Exchange deals
- Settlement of Metals & Energy Capital transactions
- Maintenance of interest rate configurations on client accounts
- Interpretation of settlement instructions and preparation of payment runs
- Monitoring cash positions against funding projections and instructing FX desk to borrow or lend accordingly
- Payment prioritisation and confirmation of real time cash receipts
- Investigation and resolution of Nostro Reconciliation breaks
- Ensuring a seamless handover of responsibilities between shifts
- Performing callbacks for settlement purposes
- Sweeping cash from one offshore Nostro bank account to another
- Have previous experience processing FX or similar Financial Markets transactions
- Understand operational risk within the Market Operations Division
- Have solid Market Operations experience
- Be able to work autonomously confidently
- Have excellent communication skills with the ability to build strong relationships
- Be able to prioritise work, & perform under pressure whilst keeping within deadlines
- Have a good working knowledge of SWIFT and international payment formatting
- Have strong analytical and problem solving skills
- Have a high standard of attention to detail and a low tolerance for error
- Act with a high degree of personal accountability and ownership
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Go to Market Operations Specialist Resume Examples & Samples
- Collaborate with cross-functional teams to execute the go to market strategy for the season
- Work closely with channel managers and merchandisers to understand business objectives and strategy for each campaign
- Assist in the traffic management process with the creative team to ensure delivery of all supporting media and assets for all campaigns
- Create, manage and enforce timelines for world class execution of all campaigns
- Manage changes to campaigns to ensure proper risk mitigation. Ensure proper escalation of material risks to P&L holders
- Create and maintain detailed documentation and reporting for all campaigns – including dates, asset inventory, promotion details, status, progress and risks
- Manage the approval process, ensuring all details and assets have been reviewed and signed-off on by appropriate stakeholders
- Responsible for all administrative tasks in the go-to-market process, including but not limited to: note taking at meetings, timeline creation and management, writing and updating creative briefs, communications to project teams via email, uploading assets
- Monitor the promotional and on-site calendars for changes
- Attend the weekly go to market meeting; capture all changes, feedback, next steps and notes; syndicate meeting notes to
- Bachelor's Degree.Concentration in business or computer science preferred
- 1 year of experience in B2C eCommerce or digital agency experience
- Previous experience with workflow management, project management, and/or vendor management
- Offline retail or merchandising experience preferred
- Some level of comfort working with HTML
- Knowledge of social media, digital processes, and emerging technologies experience preferred
- Proficient in Microsoft Office, Google Docs, and Basecamp (or similar)
- Excellent time management and organization skills
- Ability to work cross functionally and influence key stakeholders
- Ability to work off-hours during busy season
- Motivated, dedicated, and reliable with commitment to achieving completion of tasks within agreed strict time scales
- Self-starter who works well in a demanding, fast-paced, and high-performance environment
- Comfortable with ambiguity and frequent change
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Market Operations Manager Resume Examples & Samples
- Knowledge of the IKEA strategic landscape
- Knowledge of the IT systems landscape associated with IKEA Transport & Services
- Demonstrated leadership & management skills
- Experience in developing, implementing and sustaining change through action/business plans
- Knowledge about the "IKEA Way of Working" together
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Market Operations Manager Resume Examples & Samples
- BA or equivalent work experience
- 3 to 5 years’ experience
- Highly organized. Multi-tasking – proactive – problem solver
- Work in a fast paced environment
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Group Market Operations Growwwer Resume Examples & Samples
- Supports the preparation of data supply for plans (BP, FC, tactical, re-opt) by continuously monitoring inventory levels and forecasting monthly closing inventory of fuel products, while applying the guidelines set in the inventory policy
- Supports the inspection of the market supply plan from market supply distribution perspective
- Supports the preparation of monthly distribution scheduling of supplies and deliveries by products and means of transport based on the approved Tactical plan in assigned area of responsibility. Prepares weekly and daily scheduling of supplies and deliveries
- Supports the preparation of intra-month scheduling of supplies and deliveries by products and means of transport based on the re-opt plan or in case of emergency. Prepares weekly and daily scheduling of supplies and deliveries
- Continuously monitors the weekly and daily scheduling fulfilment in assigned area of responsibility. Investigates the reasons of any deviations and prepares proposals for adjustments to weekly and daily scheduling. Implements the changes of scheduling based on decisions
- Opportunities / projects
- Analyzes unplanned supply, sales and logistics opportunities
- Supports the implementation of market supply improvement projects
- Professional user of the software supporting the market scheduling activities
- International cooperation/operation needed
- BSc/MSc in Economics or other relevant education
- Team player (Fundamental application)
- Result-orientation (Fundamental application)
- Business drive (Fundamental application)
- Stakeholder / client focus (Skilled application)
- Decision-making ability (Fundamental application)
- Knowledge of commercial and logistic processes
- Understanding of business processes
- General understanding of the market scheduling tool
- Understanding of the optimization processes
- Good command of Microsoft Office software
- MS Office, Scheduling and optimization software(s), tool(s)
- English, plus language of assigned area
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Market Operations Analyst Resume Examples & Samples
- Monitors intra-day quoting and trading activity in exchange listed and over-the-counter equities and fixed income securities
- Reviews, analyzes and processes trading halts in OTC equity securities
- Maintains the relevant databases that support the operation of the marketplace
- Review corporate action submissions regarding dividends, bankruptcies, liquidations, rights offerings, redemptions, splits, name changes and trading symbol changes for OTC companies
- Respond to inquiries from member firms, issuers, SRO’s, other FINRA departments, and vendors
- Contributes to the development and enhancement of section policies and procedures
- Provides excellent internal/external customer service
- Refer to more senior staff and subject matter experts for clarification and direction
- Access relevant materials and subject matter experts to maintain current knowledge of the rules, regulations, and guidelines, which apply to the type of analysis being performed
- Bachelor’s degree or the equivalent. A minimum of one (1) year of related industry experience in market regulation, market operations or a similar function
- A general knowledge of relevant FINRA/SEC rules and regulations
- Competence using a desktop computer with the full suite of office software applications. Proven ability to work under pressure. Attention to detail is essential
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Sears Market Operations Resume Examples & Samples
- Reinforces a selling culture in market stores focused on understanding and meeting member needs, both in operations and store-wide; holds store leadership accountable for driving a selling and member experience focused culture
- Sets expectations for the Members First Engagement (MFE) selling approach and use of integrated retail tools in operations across stores, and coaches store leadership on how to improve performance; supports store leadership in using the appropriate tools and implementing actions in closing the gaps
- Reinforces a culture of coaching and development in the market and stores, providing support for the success of all associates. Drives embedment of coaching processes in the stores and the development of hourly associates. Utilizes PMP tools to accurately document progress on associate coaching and store visit performance
- Partners with market team and store leadership to develop high potential talent; participates in development of associates in talent programs (e.g., GEM, RLDP)
- Works with store and support teams to maximize process effectiveness in meeting member and salesfloor needs
- Ensures consistent execution of operational processes within stores; coaches Store Managers and Operations Managers to improve understanding of relevant standards of excellence and subsequent performance
- Partner with Home Services and other teams to resolve escalated or reoccurring issues in delivery, installation, service or other operational processes impacting the member experience or profitability. Coordinate with Market team on resolution
- Conducts store visits and partners with market team in planning store visits to address store-wide initiatives and issues
- Engages communities to enhance the Company’s image and build mutually beneficial partnerships
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Market Operations Engineer Resume Examples & Samples
- Develops knowledge of the various demand response services and DERs administered by ERCOT in order to support Market Participant business needs
- Assists in monitoring and analyzing the various demand response services and DERs administered by ERCOT
- Acquires the skill and knowledge of ERCOT procedures and business functions related to demand response services and DER participation using power engineering knowledge
- Develops understanding and knowledge of competitive energy markets and the impact it has on the demand response services and DERs
- Acquires the skills and knowledge to begin to anticipate and resolve issues pertaining to demand response and DER participants using power engineering knowledge
- Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups
- With guidance from senior team members and/or management, assists in addressing Market Participant questions pertaining to the demand response services and DER participation
- Attends stakeholder, industry, and PUCT meetings under the direction of the ERCOT management team
- Demonstrates proficient technical skills with common business applications such as SQL, EXCEL and PowerPoint
- (Level 1 Engineer Requirements) Less than two years working experience (in excess of degree requirements stated above) in electric utility industry
- (Level 2 Engineer Requirements) Minimum two years working experience (in excess of degree requirements stated above) in electric utility industry
- (Level 3 Engineer Requirements) Minimum of three years working experience (in excess of degree requirements stated above) in electric utility industry
- It is preferred that candidates have knowledge and experience working with electrical distribution systems (25 KV and under) and/or DERs
- Experience facilitating revisions to Protocol and Other Binding Document language through internal processes, including project requirements, implementation, and testing
- Performing Protocol, Other Binding Document, and general reporting audit functions
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Market Operations Engineer Resume Examples & Samples
- Uses expert judgment to provide remedies for Market Participants disputes within the ERCOT market
- Lends professional expertise to guide projects and help teammates as assigned by management
- Monitors and analyzes the ERCOT wholesale market and recommends design/system modifications and enhancements as needed
- Proposes and creates new solutions for data acquisition and reporting
- Attends stakeholder, industry, and PUCT meetings and provides input when requested
- Uses judgment and provides remedies for Market Participants disputes within the ERCOT market
- Minimum of five years working experience (in excess of degree requirements stated above) in electric utility industry
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Market Operations Associate Resume Examples & Samples
- Support merchant energy sales with the design and implementation of different energy scheduling and trading strategies aimed at maximizing the revenue derived from selling renewable power in MISO, PJM, and other ISO/RTO’s day ahead and real time energy markets
- Analyze scheduling performance and recommend strategies for improvement and optimization
- Conduct fundamental analysis to uncover relationships between energy demand, weather conditions, fuel prices, and other conventional sources of electricity generation and power grid constraints, to improve scheduling P&L
- Stay informed on the latest power grid conditions through active monitoring and leveraging from power markets analytics tools (Power Signal, Energy Velocity, etc)
- Support the implementation of energy trading procedures
- Support the development and implementation of energy and congestion hedging strategies
- Assist the Energy Sales and Power Origination teams in the structuring of complex power offtake agreements
- Support the delivery of power offtakes through physical schedules and E-Tagging
- Interface with other Departments requiring transactional support from the Team
- Bachelor degree in Economics, Statistics, Engineering, or a related field, MBA a plus
- 3+ years in the power marketing/trading or investment management. Familiarity with MISO, PJM, and CAISO power markets is a plus
- Proficient knowledge of Microsoft Office software, particularly Excel
- Proficient knowledge of SQL and Visual Basic
- Proven power trading and/or analytics support experience
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Market Operations Manager Resume Examples & Samples
- Develop, coach and manage a team of eight former consultants and analysts
- Work closely with business leaders across the company to identify strategic problems local teams face and then lead the execution of solutions
- Present quantitative and qualitative findings to senior leadership to help drive high impact decisions
- 5+ years experience in a combination of operations and a top tier consulting firm
- Entrepreneurial, creative problem solver, and a get-it-done attitude
- People describe you as an owner and leader
- You’re a natural at building consensus among partners and cross functional teams
- You understand the real-world tradeoffs that come with being an operator and can triage effectively
- You have led teams before
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Packaged Services Go-to-market Operations Manager Resume Examples & Samples
- Development and maintenance of cost & price models of the available services offerings. Maintenance of cost & price information in various cross-HP systems and tools (C4, Indico, CREST, care pack lookup, and others)
- Management of the services aspects (i.e. availability, pricing, promos) associated with new HW product introductions, end of support life offerings, or other new services offerings
- Management of fonts business and external partner
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Market Operations Engineer, Senior Resume Examples & Samples
- Assists in monitoring and analyzing the ERCOT wholesale market
- Assists in the creation and validation of network models of the ERCOT system for CRR auctions and allocations
- With guidance from senior team members and/or management, executes market operator processes and procedures for CRR auctions and allocations
- Acquires the skill and knowledge of ERCOT procedures and business functions related to the CRR program and other ERCOT operations
- Develops understanding and knowledge of competitive energy markets and trends
- Develops and maintains knowledge of the wholesale market and ERCOT grid operations in order to support Market Participant business needs
- Acquires the skills and knowledge to begin to anticipate and resolve issues within the ERCOT wholesale market and grid operations using power engineering knowledge
- Generates and maintains market reports per requests and protocols
- With guidance from senior team members and/or management, assists in addressing Market Participant questions pertaining to the daily market and grid operations activities
- Escalates issues to the Supervisor and/or Manager in a timely manner when necessary
- Develops strong working relationships with other internal departments
- Tests and validates changes to the applications used by the team to perform CRR auction and allocation activity
- Takes lead role in the creation and validation of network models of the ERCOT system for CRR auctions and allocations
- Executes market operator processes and procedures for CRR auctions and allocations
- Develops and maintains extensive knowledge of the wholesale market and ERCOT grid operations in order to support Market Participant business needs
- Anticipates and resolves issues within the ERCOT wholesale market and grid operations using power engineering knowledge and experience
- Addresses Market Participant questions pertaining to the daily market and grid operations activities
- Works independently and escalates issues to the Supervisor and/or Manager in a timely manner when necessary
- Serves as Subject Matter Expert
- Communicates frequently and upon own initiative to stakeholders regarding the application of protocols
- Generates and/or reviews presentation materials for stakeholder, industry, and ERCOT board meetings
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Associate Director, Market Operations Resume Examples & Samples
- Supports Executive Director of Market Operations Strategy with the development and execution of a strategic value playbook for existing and new health plan partners
- Owns standard client-facing strategic templates including overall partnership status, value scorecards and ROI analysis for senior level executive audience at client organizations
- Owns the creation and measurement of ongoing health plan partner value scorecards
- Co-owns the reconciliation and delivery efforts managing health plan partner P&L's on a monthly basis; understand, communicate and remedy variances in P&Ls with Market Presidents/Market General Manager/Finance
- Collaborates with ED of Market Operations Strategy, Market Presidents and Partner Development teams to analyze the marketplace for sound membership growth opportunities
- Contributes to the collection and dissemination of key market competitive intelligence
- Support the development, rollout/communication, and implementation of new administrative services, product launches, and solutions
- Assist ED of Market Ops Strategy and Market Presidents in the efforts related to the development, communication, and implementation of operational business strategies and processes
- Collaborates with Client Operations team to analyze support tickets for themes, root cause of issues, and opportunities to turn the dial in a scalable manner to improve client success
- 2-4 years of professional experience in healthcare analytics, healthcare finance or healthcare technology role
- 2-4 year of client-facing experience working directly with health plans or provider systems
- Proficiency with analytical tools (e.g. SQL, Excel, SAS)
- Excellent written, computer, and oral communication skills including the ability to develop content rich and visually compelling presentations to communicate complex concepts
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Analyst Market Operations Resume Examples & Samples
- Ensure prompt & error free processing of transactions/settlements; resolve queries with respect to any contracts/product details, reports and settlements; ensure no breaks in operational control parameters
- Strict compliance to internal and external regulatory framework by adherence to regulatory guidelines by RBI, FEDAI, Tax Authorities and RBS internal control guidelines on KYC/ Anti Money Laundering
- Establish and maintain strong relationships with peers, cross functions stakeholders including Regional team in similar Roles, Senior Management team, Finance, Group Tax, Information Technology (IT) Team/ Front line Traders/ Sales and Auditors
- Develop an understanding of the vision of RBS group and RBS business direction thereby facilitating quality and but astute service
- An understanding of operational workflows in particular Front-to-Back processing, from booking of trade through to back office processing
- An understanding of Treasury Products
- Excellent attention to detail and organizational skills; experience of maintaining high standards particularly when working under pressure to tight deadlines
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Director Market Operations Resume Examples & Samples
- Continually seeks ways to improve job efficiencies
- Facilitates the development and execution of the local market action plan for each market that the regional director is assigned
- Provides cross functional leadership across the health plan by maintaining open communication, identifying, resolving cross functional issues, continually improving cross functional policies/procedures/work flows and support systems and proactively facilitating staff development to achieve the goals and objectives of each assigned market
- Maintains effective network support services by working with the Vice President of Market Operations
- Bachelor’s degree in Business or Healthcare Administration or related field or a minimum of 8+ years of experience in Healthcare Management
- 5+ years of experience in medical care delivery, network management and local market dynamics
- 3+ years of management experience of a team to including (employee selection, training, coaching and development as well as process management)
- Intermediate proficiency with Excel
- Master’s degree in Business, Healthcare Administration, or related field
- The Director shall possess excellent problem solving skills with affective follow through
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Market Operations Specialist Resume Examples & Samples
- Order and trade support to all exchange members
- Setup and configuration of participants and users in the exchange systems
- Support Sales team in member onboarding/termination process
- Provide support and analysis for all technical queries and reported problems regarding the INET, GCF, and peripheral/surrounding systems
- Certification for FIX and OUCH trading protocols
- Protocol support of FIX, OUCH, ITCH and TIP
- Connectivity troubleshooting
- Liaise with related groups to resolve technically related issues, including Major Incidents
- Work with external providers and extranets
- Communicate with incident managers and customers in case of Major Incidents
- Central point for distributing technical information (IT notices) to customers
- Project management and User Acceptance Testing in (UAT/QA) connection to system upgrades
- Ability to quickly learn and adapt to new technology job done
- Reliable and trustworthy
- Ability to work with a group and independently
- Energetic, willing to work hard and do what it takes to get the
- Excellent language skills in written and spoken English
- Ability to process large amounts of information
- Basic system management knowledge of Linux and Windows systems
- Understanding of networking concepts
- Expert use of MS Office programs, particularly Excel
- Basic knowledge of SQL, Oracle, MySQL
- Customer support background
- Basic understanding of TCP/IP, UDP (multicast)
- Scripting/automation experience (Python/Perl/PHP/Bash)
- Knowledge of FIX and Nasdaq proprietary software specifically OUCH, ITCH and TIP
- Working knowledge of trading rules, trading systems, strategies and functionality as it applies to the Nordic and Baltic markets
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Market Operations Manager Resume Examples & Samples
- Bachelor’s degree in Business Administration, Operations Management or equivalent experience
- 10+ of experience in a retail or customer-facing environment
- 5+ years of experience building and leading retail teams of 10 or more
- 3+ years of experience leading multiple retail stores
- · Sense of humor
- Demonstrated success in problem solving and delivering results
- Passion for Amazon and commitment to delighting customers
- Strong verbal communication and customer service skills
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Market Operations Manager Resume Examples & Samples
- Assist with sets up of new practices; ordering office/medical supplies and furniture
- Ensures practice operations are consistent with budget
- Supervises front office collection process, collecting co-pays, deductibles and self-pay balances
- Works with Accounting and CBO Management to ensure Revenue Cycle Guidelines are followed and all daily deposits and payments balance with hospital accounting on a daily, weekly and monthly basis
- Works with Director, Group Practice Administrator to successfully implement ICD10 changes for all practices
- Ensures all providers utilize EMR to meet Quality program guidelines (i.e. MACRA)
- Monitors EOB denials in conjunction with billing staff and communicates findings back to the providers and billers
- Monitors and tracks physician paid time off and CME as it relates to the terms of their employment agreement
- Assists Senior Director with the distribution of monthly reports such as financial reports, and other requested reports
- Managing budgets of assigned practices which includes ordering office and medical supplies, salaries, and managing overtime
- Willing and able to travel to remote clinic sites
- Bachelor degree in business/office management or equivalent preferred
- Minimum of two (2) to four (4) years’ experience managing multiple Physician practices or a group/multi-specialty practice
- National Coding Certification (CPC) preferred
45
Director, Market Operations Resume Examples & Samples
- Provides supervision for market personnel as assigned and participate on the management team directed by the Vice President of Market Operations
- Participates in strategic and operational planning for the assigned market(s) and facilitate the execution of the plan within that assigned market
- Works closely with Corporate Sales & Marketing to attain membership goals by identifying business opportunities, and retention of key physicians along with internal growth of their practices
- Creates and executes a comprehensive market strategy developing an assessment of competitors and local market trends benefit design and a marketing plan as well as a network development plan
- 5+ years of regional or senior-level managed care experience with an emphasis on network management, operations, financial analysis and employee supervision. Provider contract negotiations and provider relations experience
- 5+ years of experience with financial performance for the total market including staff budgeting and monitoring, as well as the management and understanding of risk management with the risk groups
- Exceptional interpersonal skills with ability to interface effectively internally with all levels of staff and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, the press and community organizations
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Global Market Operations Resume Examples & Samples
- Allocate all Nostri breaks to dedicated teams and provide escalation for risky breaks
- Expertise in the reconciliations, propose systems enhancements
- Minimum 3 years of financial, banking or custody industry experience with an emphasis in Operations management, knowledge of Nostri reconciliation process is a plus
- Significant knowledge of financial markets and products with emphasis on Equity Derivatives. Specialization in Listed Derivatives or OTC product is highly appreciable
- Fluency in English (mandatory); French is a plus
- Ability to perform multiple tasks and meet established deadlines in a fast pace work environment
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Director, Market Operations Resume Examples & Samples
- Bachelor’s degree in Business or Healthcare Administration or related field required (8 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
- 5+ years regional or senior-level managed care experience with an emphasis on network management, operations, financial analysis and employee supervision. Provider contract negotiations and provider relations experience
- Understanding of medical care delivery, network management and local market dynamics
- Understanding of financial performance for the total market including staff budgeting and monitoring as well as the management and understanding of risk management with the risk groups
- Solid management and supervisory skills (i.e. employee selection, training, coaching and development as well as process management)
- Excellent problem solving skills with affective follow through
