Operations Executive Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the operations executive job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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MW
M Weber
Madelynn
Weber
35381 Konopelski Neck
Philadelphia
PA
35381 Konopelski Neck
Philadelphia
PA
Experience Experience
05/2014 – present
New York, NY
Senior Operations Executive
New York, NY
Senior Operations Executive
05/2014 – present
New York, NY
Senior Operations Executive
05/2014 – present
  • Assisting in the management of team workload
  • Ensure the smooth administration of work in the mobile department working closely and together with the operations team
  • Respond timely to information requests from EFCC, auditors and regulators and demonstrate optimized performance results to regulatory and executive management
  • Monitoring individual and team performance
  • Highlight any concerns to Operations Manager
  • Optimize operations through continuous process improvement
  • Providing technical knowledge, guidance and mentoring to Operations Executives
07/2008 – 11/2013
San Francisco, CA
Ad Operations Executive
San Francisco, CA
Ad Operations Executive
07/2008 – 11/2013
San Francisco, CA
Ad Operations Executive
07/2008 – 11/2013
  • Maintenance of DFP Adserver – management of all system administration, inventory management, reporting tasks, etc
  • Manage day-to-day relationships with Platforms (like DSPs, DMPs, SSPs, etc.), Publishers, Ad Exchanges and Ad Networks
  • Support and manage API/SDK and custom integrations with Platform/Publisher clients across all IAS products
  • Manage implementation and technical troubleshooting of new and existing client implementations across both internal teams and key client contacts
  • Review and evaluate partner/platform performance metrics across all direct Advertiser/Agency business and direct partner/platform business
  • Work seamlessly with all Fetch clients and Fetch offices (London, Berlin, San Francisco, LA, New York, Hong Kong)
  • Monitor and optimize partner performance
07/2003 – 02/2008
San Francisco, CA
Operations Executive
San Francisco, CA
Operations Executive
07/2003 – 02/2008
San Francisco, CA
Operations Executive
07/2003 – 02/2008
  • Develop and implement business strategy, and influence change through effective relationship management across a wide network of partners
  • Ensure the service provider owns and provides timely reports on monthly performance
  • Manage creation of and development of SOP on a regular basis, ensuring that it is up to date while identifying areas for improvement and proposing solutions
  • Provide support/assistance to other team members
  • Keep tracking of cost changes and provide justification to manager
  • To provide the day-to-day retail and store operations to the Retail Manager
  • Work with the sales teams and other departments to help them learn about changes to market trends and developments to procedures
Education Education
Bachelor’s Degree in Relevant Field Will
Bachelor’s Degree in Relevant Field Will
Towson University
Bachelor’s Degree in Relevant Field Will
Skills Skills
  • Excellent PC skills with strong knowledge of MS Word, Excel and Outlook is essential
  • A strong team player with effective team communication skills and ability to build good team relationships, and the confidence to deal with senior stakeholders
  • Ability to work largely on own initiative and be proactive in developing and building knowledge
  • Excellent problem solving skills - able to think through likely cause of problems before referring them to others
  • Computer literacy excellent working knowledge of the MS suite of packages and operating systems
  • Ability to learn new processes and skills quickly
  • Ability to deal efficiently and professionally with Solicitors
  • Ability to work on a team is essential as well as the ability to work on own initiative
  • Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage
  • Computer literacy � excellent working knowledge of the MS suite of packages and operating systems
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1

Business & Operations Executive Resume Examples & Samples

  • You will have the opportunity to arrange and attend the annual Graduate Induction event. This may include presenting on the day
  • You may also be involved in undertaking ad hoc projects as required by the Business and Operations Manager and/or Operations Director
  • Educated to A level standard with C grade passes in GCSE English and Maths, preferably degree level with Business Management, HR or Finance desirable
  • Relevant support experience in a client driven professional environment
  • Good knowledge of Microsoft IT packages with ability to pick up new systems quickly
  • Good working knowledge of Word and Excel essential
2

Business & Operations Executive Resume Examples & Samples

  • Relevant support experience in a client driven professional environment and experience in Professional Services desirable
  • A strong interest in talent development and staff retention is desirable. Motivation to work in the role must be high
  • Numeracy skills are essential
  • Good knowledge of Microsoft IT packages and in particular minimum intermediate skills in Excel
3

Operations Executive Assistant Resume Examples & Samples

  • Support the Crocs Operations Team in planning, directing, managing, and coordinating day-to-day business activities
  • Serve as a point of contact for the Executive team
  • Maintain calendar for the COO; coordinate and prepare for all meetings and conference calls to include minutes, agendas and catering
  • Execute assignments with limited direction
  • Prepare emails and confidential correspondence as needed
  • Screen incoming calls and greet visitors
  • Schedule regular and special meetings with the global executive team
  • Coordinate with other departments in the organization
  • Organize and maintain files
  • Prepare, review and track invoices and expense reports
  • Work closely with other admins (including global admins) as well as other departments including: public relations, legal, human resources, facilities and accounting
  • Compile and execute various Excel analyses in presentations for Executives and the Board of Directors
  • Organize and facilitate internal and external meetings
  • Assist COO and team on projects and all aspects of operations
  • Prepare general reports
  • Perform other incidental and related duties as required
  • Four year degree from college or university, desired, not required; a minimum of 8-10 years’ experience and/or training; or equivalent combination of education and experience
  • Strong writing and word processing skills as well as office administration experience of 1-2 years
  • Excellent PC and MS Office skills including creating and editing Word, Excel, PowerPoint, Outlook and Sharepoint files
  • Tact and diplomacy in dealing with confidential information
  • Organized and detailed-oriented with thorough follow-up skills
4

Treasury Operations Executive Resume Examples & Samples

  • Prepare and execute all settlements to ensure that all are executed at the right value, dealing with both single and multicurrency settlements
  • Ensuring that interest claims against the company are avoided
  • Daily current account funding of International Operations- aim to keep a zero balance via manual sweep
  • Agreeing all trade settlements with the parent company
  • Managing intercompany accounts and clearing balances monthly from counterparty bank accounts
  • Manage third party settlements including the execution and monitoring of high value, time sensitive payments
  • Ensure that all Treasury deals (FX, Deposits, Borrowings, and Derivatives) are accurately recorded and trade confirmations are matched on the system by close of business daily
  • Monitor daily cash position within relevant limits
  • Prepare Group position by latest 12pm and monitor all net positions particularly EURO and US$ and GBP
  • Completion of cash position reconciliations for Treasury andIrelandlegal entity
  • Review all outstanding unreconciled items at monthend for reversal to SUN (accounting ledger) accounts on cash position reconciliations
  • Month end report: prepare treasury operational information for month end report
  • Ensure that the bank correctly calculates current account interest by reconciling to TMS reports. Investigate and rectify any discrepancies promptly
  • Must have recently completed a degree in a business/finance discipline
  • Minimum of 1 years experience in financial services, ideally with some knowledge of treasury/payments
  • Have a strong understanding of excel and knowledge of SWIFT is beneficial but not essential
5

Treasury Management Operations Executive Resume Examples & Samples

  • Collaborate with Treasury Management, Information Technology, Finance, Compliance and Risk Management staff to develop procedures and protocols that support new and/or enhanced products and services
  • Identify areas of operational risk and implement policies and procedures to mitigate them
  • Creating scalable, automated operating platforms to scale and support the business while continuing to improve systems and processes
  • Overseeing new account set-up, changes to existing client accounts and the unwinding of closed accounts
  • Maintaining effective relationships by encouraging smooth communication
  • Supervise and mentor staff, including responsibility for continued professional development and training
  • Conduct hiring, promotions, terminations and other status changes of staffing
  • Continually evaluating the adequacy of internal controls and processing procedures covering trade recommendation, execution and settlement functions, and work with other firm departments to implement improvements as necessary
  • Lead Strategic Design and Implementation programs focused on high impact initiatives, establishing and implementing universal standards and delivery methods
  • Works with the PMO to identify and prioritize projects given resource and timing constraints and shifting management priorities and to conduct business case reviews
  • Ensure that key risks and issues are identified, documented, mitigated, and communicated to the appropriate stakeholders
  • Effectively drive organization through change/change management and guide executives and influence management to make decision
  • Required: BS Degree with a major in Finance or Technology or Other Business Related
  • Graduate Degree: MBA or equivalent experience
  • A minimum of 15 years’ Financial Services and treasury management experience in a large bank environment or equivalent. A CTP or similar professional designation is preferred
6

Operations Executive Resume Examples & Samples

  • To provide the day-to-day retail and store operations to the Retail Manager
  • To follow up the store commercial performances through different sales analysis and productivity reports
  • To prepare sales plan and target in collaboration with the Retail Manager
  • To participate in the annual budgeting process
  • To manage the inventory status and delivery control
  • To act as a link between the store line team and the inventory control team
  • To update and maintain the China CRM data
  • To follow up the store mailing and customer loyalty program according to the customer profile analysis
  • To assist in managing positive customer relations and monitoring customer feedback
  • To provide administrative support to store
  • To perform other related ad hoc tasks and projects where necessary
  • Bachelor Degree in Business Administration or equivalent
  • Minimum 3-year relevant experience in retail operations and/or business supports
  • A good team player with excellent analytical, presentation and communication skill
  • A fast learner, self-motivated, and able to work under pressure
  • Good command of both spoken and written English and Putonghua
7

Caf Central Operations Executive Resume Examples & Samples

  • Providing a high level of service and organisational support to the Origination, Finance and Legal and Risk Management teams
  • Assisiting and co-ordinating ad hoc projects including process change and business related transactions
  • Managing a portfolio of various transaction types for the CAF businesses, including deal cashflows and financial positions
  • Managing the flow of documentation and ensuring the various approval processes are appropriately maintained
  • Managing ad hoc tasks across the Corporate and Asset Finance Group's central operations functions, including centrally co-ordinated events and initiatives
  • Point of contact for internal and external stakeholders
  • Ideally be tertiary qualified in a business / commerce related discipline
  • Preferably have 1 – 3 years Operations experience within the banking and finance sector
  • Possess strong problem solving skills, and attention to detail
  • Be well organised and proactive in a dynamic working environment to ensure tight deadlines are met
  • Possess strong numerical and spread sheeting skills
  • Embrace ownership of tasks until completion
  • Preferably have experience with the commercial loan management system, LoanIQ (MiSys)
8

Cib Ops Ais Operations Executive Administrative Assistant Resume Examples & Samples

  • Performs administrative duties for executive management. Responsibilities may include
  • Knowledge of office administration practices, procedures, protocols and terminology
  • Knowledge of and ability to use computer hardware, electronic data base management and related software
  • Knowledge of and ability to use standard office equipment, e.g. phones, copier, fax
  • Knowledge of parliamentary procedures and minute taking
  • Knowledge of and ability to perform filing practices and procedures
  • Knowledge of and ability to apply correct English usage, including spelling, grammar and punctuation
  • Knowledge of and ability to apply computer and technology skills in order to perform word processing, create spreadsheets, maintain database and use standard business software
  • Ability to handle complex responsibilities such as conducting research, preparing statistical reports, hiring, supervising, and training other clerical/administrative staff
  • Ability to analyze and solve routine problems
  • Ability to work with written and computerized data
  • Ability to learn, follow and apply established regulations and procedures
  • Ability to communicate information in writing so others will understand
  • Ability to effectively understand and communicate verbally with others
  • Ability to type accurately at a speed necessary to meet the requirements of the job
  • Ability to organize, set priorities and exercise sound judgment within areas of responsibility
  • Ability to organize and maintain office and specialized files
  • Ability to understand and follow written and oral instructions
  • Ability to prepare clear, accurate and concise records and reports
  • Ability to perform highly detailed work on multiple, concurrent tasks with constant interruptions and work under changing deadlines
  • Ability to use tact, discretion and courtesy in dealing with clients, the public, and others encountered in the course of the work
  • Ability to establish and maintain working relationships with managers, employees and others encountered in the course of work
9

Ad Operations Executive Resume Examples & Samples

  • Setting up and managing all formats of dynamic digital advertising campaigns across Disney’s European sites
  • Check and monitor multiple banner campaigns in order that creative and subject matter complies with Disney guidelines and policies
  • Responsibility for analysing campaign performance results and reporting to internal and external stakeholders
  • Ensuring that both new and on-going projects are delivered within deadlines and to a high standard by managing the workload and priorities of the Ad Operations department
  • Maintenance of DFP Adserver – management of all system administration, inventory management, reporting tasks, etc
  • General sales administrative support e.g. monitoring competitors and industry trends, assisting with compiling presentations, championing new sales related initiatives
  • Disney point of contact for all 3rd party sales agencies, in relation to campaign maintenance, sales requests and approvals
  • Ensuring the Advertising Technical Guidelines and Technical Specifications documents for all Disney.xx sites are up-to-date and distributed to relevant markets
10

Operations Executive, Disney Interactive Resume Examples & Samples

  • Coordinate with legal team to ensure agreement are closed as per Disney legal standards ensuring proper process and compliance
  • Coordinate all activities related to legal, commercial and finance of the company
  • Assist in vendor creation requests, process check requests, and vendor payment
  • Maintain database of vendors and game developers also ensuring all vendors are registered in the Disney system
  • Track status of current and new projects along with milestones and deliverables
  • Superior attention to detail, highly organized, and an accomplished team player
  • Matured and skilled in handling confidential and sensitive information diligently
  • Ability to multi-task, prioritize tasks, and coordinate with multiple departments
  • Impressive communication, interpersonal, and time management skills
  • Analyzing potential partner relationships for the products in the roadmap
  • Work Experience – Minimum 3 years
  • Education Qualifications – Graduate
  • Other Qualifications: Any other relevant courses
11

Operations Executive Resume Examples & Samples

  • A minimum of 1-2 years of experience in marketing and/or broadcast/cable network or Media industry will be an advantage
  • A university degree or diploma holder, preferably in Business Management or Mass Communications
  • Fresh graduates with positive attitudes will also be considered
12

Cib-operations Executive Resume Examples & Samples

  • Seasoned Operations Leader with 15 years managerial experience; extensive functional expertise and product knowledge across various Corporate and Investment Bank functions
  • Broad experience leading a very large, multi-function operation across a global operating environment. This must include exceptional leadership and staff developmental expertise
  • Strong background in the Banking / Investor Services industry
  • Ability to work in a highly matrixed environment with multiple stakeholders
13

Operations Executive Resume Examples & Samples

  • Bachelor’s Degree from an accredited four-year college or university
  • Five or more years of program experience with direct supervision of multiple levels of staff
  • YMCA Organizational Leader Certification preferred
  • Direct budget responsibility of at least $1M revenue; including membership
  • Must demonstrate personal values consistent with the YMCA Mission
  • Maintain a professional image of the YMCA in the facility and community
  • Coordinate management staff meetings and activities
  • Recruit, hire, train, and evaluate program staff
  • Develop and manage program and membership budgets
  • Lead membership division of community support campaign
  • Develop comprehensive annual membership/program plan
  • Assist in association strategic long-range planning
  • Evaluate and expand current programs
  • Schedule and manage use of facilities
  • Develop association risk management plan
  • Attend training and meetings as determined by supervisor
  • Relate to committees as assigned
14

Ey-fso-operations Executive Resume Examples & Samples

  • Supporting a large change management project focusing on the full implementation of the internal resource management tool. Under the guidance of the Resourcing lead and working with the Central Retain Team, you will drive the implementation of these processes, and ultimately be responsible for ensuring day-to day compliance including variance monitoring and follow up, liaison with competency leaders and the UK leadership team on an on-going basis
  • Support the monitoring of engagement metrics and profitability against planned measures
  • Assisting with on-going maintenance and improvements of business protocols and processes across the FSO TAS business
  • Support the team’s Internal Communications program through co-ordination of meetings, preparation of slide packs etc. Review and maintenance of key aspects of Internal Communications (e.g. intranet pages)
  • Supporting people and recruitment activities including liaison with Recruitment, maintaining up to date headcount movements in our people tracker, and working with our GTH team on reviewing and maintaining People Directory information every quarter. You will also have a role in updating and developing induction materials
  • Experience of a Big 4/consultancy environment, ideally in a resourcing role
  • Numerate and strong analytical skills with a high degree of accuracy and attention to detail
  • Demonstrable good project management and time management skills, and the ability to balance multiple priorities by considering importance, level of urgency and other dependencies
  • Proficient with computer skills including basic business software (Word, Power Point, advanced Excel, Outlook and Explorer) and able to pick up new systems quickly
  • Able to work largely on own initiative and be proactive in developing and building knowledge. Ability to challenge and understand the wider implications of business decisions
15

Hrsd Operations Executive Resume Examples & Samples

  • 10+ years in Operations management & leadership role with a track record of timely, quality and excellence in execution
  • Initiative, collaboration and partnering skills; track record of building strong and influential relationship across all levels of an organization; problem solving and proactive service orientation
  • Excellent and demonstrated analytical skills and the ability to think through problems and recommend solutions; exercise sound judgment
  • Ability to work independently, and be adaptable to change. Strong attention to detail
  • Quick learner, readily able to understand HR requirements, framework, standards and practices
  • Organization & team builder with ability to build a team with required competencies, profiles and organizational fit
  • Ability to work under tight deadlines and in a rapidly changing regulatory and business environment is an essential quality for success in this role
  • Proven history of scaling operations through the “smart” use of technology and process simplification. Strong control mindset
  • Solid working knowledge of MS Office, Excel, and other technology tools. Problem-solving and proactive service orientation
  • Strong written and verbal communication and presentation skills
  • Driven and willing to work hard in order to achieve objectives
16

Cib-kyc Operations Executive Assistant Resume Examples & Samples

  • Assisting one ED, and 4 VPs and their teams
  • Extensive diary management
  • Extensive and complex international travel arrangements
  • Arranging visa applications and managing team's relevant travel requirements
  • Organizing and preparing materials for up to 3 weekly management meetings
  • Managing follow up actions from meetings
  • Maintaining stationary stock
  • Expense processing for one ED, 4 VPs, 8 Management and their teams
  • Requesting technology/systems through the internal EURC system
  • Onboarding and offboarding new joiners and leavers
  • Ability to prioritise and multi-task
  • Work well in a team and individually
  • Strong knowledge of Outlook, Power point, Word and Excel
  • Proactive, flexible and helpful attitude
  • Be able to work under pressure and to deadlines
17

Cib-ais IR Operations, Executive Director Resume Examples & Samples

  • Manages a Hedge Fund Client Operations team and responds to more complex client and shareholder inquires
  • Develops new and maintains existing client relationships by responding to more complex client inquires, providing business advice and consulting
  • Leverages industry groups and contacts to stay abreast of industry trends
  • Manages to meet financial (revenue & expense) objectives
  • Manages major vendor relationships, contracts, and billings negotiating pricing/service levels
  • Extensive experience in hedge fund servicing industry with experience in all aspects of the transfer agency, regulatory practices and operations
  • Experience working with multiple functions to convert a transfer agent operation
  • Proven examples of experience working in an environment with a high degree of stress/time demands associated with heavy volumes and multiple demands
  • Demonstrated ability to effectively interact and communicate with all levels of staff and management
  • Extensive working knowledge of Microsoft Office products including Word, Excel, Access, Visio and Outlook Express (or similar email program)
  • Prior knowledge of Hedge Fund Accounting/Transfer Agency systems desired
18

Hrsd Operations Executive Resume Examples & Samples

  • Provide centralized oversight and a sustainable control environment for the HRSD organization by creating a framework to monitor, escalate and remediate risks with appropriate urgency, accountability and transparency and create a quality management function to sustain operational excellence
  • Partner with our Business, Risk, and Control partners to advise, guide, and support Regional HR groups by supporting firm-wide HRSD strategic initiatives
  • Partner with Oversight & Control team to development a comprehensive controls program across all corporate HRSD processes by owning the build out and management of this including implementation of the operating framework, governance model and BAU environment
  • Establish and spearhead RCSA by putting a plan in place for our controls across all processes, testing them with global colleagues on a regular basis, and for the coordination of a quality management function
  • Collaborate with critical stakeholders including areas in HR, Oversight and Control, Compliance, Technology and Audit to ensure alignment to firm standards
  • Reduce operational and regulatory risk to the firm through a strong controls environment – the scale and scope is complex and requires extensive coordination across multiple stakeholders including the firm’s senior management team and multiple areas
  • This person’s role should be focused on thought leadership and be able to diagnose “what the best practice control should be”
  • Past experience developing or enhancing programs that seek to address business or regulatory changes affecting current governance processes within an organization
  • Ability to work independently and quickly digest large amounts of qualitative and quantitative data to draw conclusions, identify potential deficiencies, and propose both tactical and strategic solutions
  • Strong analytical skills and the ability to identify relationships across sets of data
  • Process re-engineering, process improvement and have (Lean Six Sigma) type skillsets
  • Ongoing monitoring and measuring of the operating model. Someone who can come in and develop and deploy SLAs that showcases the value proposition of the work you and doing (WHAT it means to JPMC) and how well you are doing based on defect rates, number of repeat issues, etc
19

Operations Executive CT Resume Examples & Samples

  • Working knowledge of CT systems like ICO, Transtar, DSE
  • Should have strong knowledge on Capital markets and debt services
  • Should have experience in wires processing and (DTC) Depository Trust Company
20

Operations Executive Resume Examples & Samples

  • Service Delivery & Client Focus: The candidate will have functional responsibility for around 400 FTEs across the Trade Finance under the CIB Operations. The responsibilities would include managing overall Service delivery, flawless execution, smooth new migrations and enhancing overall client experience across each of these verticals. The functional responsibilities will require the candidate to work in a matrix operating model and work in close partnership across sites in India as well as with the global sites
  • Operational Excellence & Innovation: The candidate will be required to drive innovative solutions for efficient operations and prioritize key technology enhancements across various processes that will support productivity and controls enhancement Additionally, he/ she will have to identify project opportunities which will lead to significant business impact leading to Financial saves, development of COE's, best practice pilots, enhance impactful delivery, reduce both manual effort and risk. He/ she will also be required to manage impact of expenses and facilitate ways to reduce them to support business growth in a cost-effective manner. The candidate should convert knowledge of industry, business into a competitive advantage
  • Operating Model: Drive strong focus on building synergies across verticals and further enhancing the set up of various Centers of Excellence. Determine appropriate utilities that can be built and leveraged across the region, through optimal utilization of like-functions across CIB Operations. The job would involve designing appropriate Operating models across functional verticals and for the Bangalore site across various CIB functions to ensure strong management coverage and oversight, resiliency, management bandwidth with right span of control
  • People Management: The role will involve building a strong transparent culture for staff based on meritocracy; advance the inclusive leadership agenda through diversity, training, performance management, networking, redeployment, job mobility, mentoring, etc. The candidate would be required to engage, motivate and influence direct reports, teams and peers and enhance overall employee engagement and retention, working in partnership with HR & Training teams. The role involves monitoring key HR issues around hiring, engagement, training, attrition, overtime etc. that may have an impact to business and build a framework which will help to do a pro-active monitoring / highlight early warning signals around any staff impact
  • Partnership & Governance: The candidate will work in a matrix environment and in close partnership across various sites and business partners. He/ she will be responsible for managing new migrations and build and leverage partnerships across businesses locally as well as with global business partners in line with the overall product/business objectives. The role involves institutionalizing a strong governance framework locally in the region and across all delivery sites to ensure strong focus on quality, delivery and enhancing client experience
  • Risk & Controls: The candidate will be responsible for building a strong Risk aware/controls focused operations and working closely with the Business Partners and Risk/Controls Managers in driving/implementing an effective, robust, pro-active and sustainable controls program to pro-actively manage risks to the business
21

Operations Executive CT Resume Examples & Samples

  • Bachelor/ Master Degree with a concentration in Accounting or Finance preferred or comparable work experience
  • Candidate should have general knowledge of securities and trust accounting theories and practices
  • Must be very familiar with PC applications (e.g. Excel, Word, Access) as well as on-line systems
  • Should possess strong analytical and communication skills and be able to work independently
  • Must be able to work under significant pressure while adhering to constantly changing strict guidelines/deadlines
22

Deposit & Loan Operations Executive Resume Examples & Samples

  • Drive constant process improvement to streamline business management processes and eliminate redundancies
  • Organizes training and communicates frequently to ensure that staff is informed on newest bank products, services and business developments
  • Creates regular and personalized in-depth reports
  • Assists as a resource for the lending, deposit and support groups
  • Ensure staff growth and retention, staff output, and efficient management of the group which will result in superior client service, patron retention, and improved profitability
  • Guarantee the highest level of customer service to the consumer, business and treasury management clients
  • Partner with information technology for business case development and functional specifications for original technology and systems
  • Lead business change initiatives and diminish the risk of unintentional impacts
  • Develops and implements strategies to improve communication amongst Employees and departments
  • Participates in special assignments and completes additional duties as essential
23

Operations Executive Resume Examples & Samples

  • Process a mortgage from loan offer acceptance stage to funds release ensuring that all relevant documentation is received and the loan closes in a timely and efficient manner
  • Ensure that all documentation received is reviewed thoroughly to ascertain its correctness and appropriateness to the individual loan within agreed Service Level Agreement
  • Review and Sign off cases for Funds Approval
  • Dealing with Title and Legal queries in liaison with Deeds Department / KBC Legal Department. This will include reviewing and signing off Qualification on Title requests in a compliant and consistent manner
  • Liaising with Sales Support / Solicitors to follow up on outstanding documentation
  • Instructing KBC Panel Solicitors on Non PDH Loans
  • Referral of manual cheque issue to the Retail QA Team
  • Quality Control of entire process
  • Provide a quality service at all times to ensure customer (internal and external) satisfaction
  • Updating system accurately and efficiently on a daily basis with updates
  • Communicate to management on problems which arise and suggest solution how to overcome them
  • Excellent attention to detail and time management
  • Keep all tasks, fund approvals, closings, mailboxes up to date
  • Provide support/assistance to other team members
  • Adhere to the Bank's various operating standards such as Compliance, Service and Complaints Handling
  • Ability to work on a team is essential as well as the ability to work on own initiative
  • Previous experience in the area of mortgages
  • Good time management skills necessary
  • Numeric, organized, motivated
  • Previous experience in Completions Department of a Financial Institution
  • Excellent Team Player, administrative and interpersonal skills
  • Ability to deal efficiently and professionally with Solicitors
  • Excellent PC skills with strong knowledge of MS Word, Excel and Outlook is essential
24

Global Reference Data Operations Executive Director Technology & Operations Resume Examples & Samples

  • MBA or an advanced degree (or equivalent experience)
  • 15+ years Operations / Consulting experience with a top-tier Bank / Management Consulting firm or an internal consulting/corporate strategy team, including 3+ years managerial experience motivating and leading teams
  • Demonstrated expertise in process improvement, with a focus on eliminating bureaucracy
  • Excellent facilitation, project management and consultative skills with strong business acumen
  • Familiarity with a broad range of analytical tools/problem-solving approaches
  • Proven leader with experience in collaborating and negotiating across functions and levels
  • Proven ability to influence and impact change
  • Innovative, creative and results-oriented
  • Ability to work independently in a dynamic and rapidly changing environment and manage multiple priorities
  • Proficiency in MS Excel and PowerPoint tools
  • Experience working with senior leaders straddling across Technology, Operations and Strategy a plus
25

Junior Operations Executive Resume Examples & Samples

  • You’ll have a passion to deliver high levels of customer service
  • You’ll work best under pressure, having to juggle several projects at once
  • You’ll be very creative and used to finding workable solutions rather than problems
  • You’ll be organised and innovative in your approach
  • You’ll be an outgoing and effective communicator, skilled at engaging and connecting with stakeholders, suppliers and clients
  • Providing admin support for the RBI Operations team whilst taking responsibility for some of their own events
  • Ticket and badge fulfilment with joining instructions, includes proof reading of delegate lists and on-site material
  • Produce correspondence for awards entrants, speakers, and delegate joining instructions as required
  • Venue searching and comparison reporting
  • Updating event microsites as required
  • Downloading event data and reformatting to ensure customer friendly
  • Create budgets for specific additional elements for overall event
  • Liaising with suppliers as required
  • Run events onsite, taking responsibility of certain aspects of operations
  • Produce budget and reforecasts, liaising with appropriate stakeholders, for sign off
  • Produce all onsite promotional material
  • Ensure fulfilment of sponsorship packages
  • Excellent organisational skills, self-motivated with the ability to meet deadlines and perform under pressure
  • Excellent interpersonal skills for building excellent personal relationships with team members, all stakeholders and suppliers
  • Ability to multi-task, whilst making quick and informed decisions in time pressured environments
  • Creative thinking in order to find workable solutions rather than problems
26

Digital Ad Operations Executive Resume Examples & Samples

  • Coordinate with team members to manage daily team workload
  • Monitoring and prioritising incoming work requests from shared mailbox
  • Receive, test, and implement advertiser creative against strict ad specs
  • Quality assurance: working with third-party interfaces, downloading and previewing campaign ad tags and checking image/rich media creative
  • Provide customers with reports and campaign updates on an agreed or as required basis
  • Investigate and resolve delivery/performance issues and advise sales and management as to revenue risk
  • Review and provide feedback on new processes, product, and tool releases that will improve operational efficiencies
  • Maintaining internal Yield, Traffic and Sell Through monthly reports
  • In-flight optimisation of digital advertising campaigns to ensure optimum delivery of premium and programmatic inventory
  • Liaising as required with third party ad product suppliers, creative agencies and advertisers
  • Liaising and engaging as required with other News UK departments (including advertising sales, affiliate managers, marketing, editorial, customer insight and classified production)
  • Delivery of behavioural and demographic targeting campaigns
  • Testing and delivery of mobile advertising campaigns
  • Testing and delivery of iPad advertising campaigns
  • Experience working in a service organisation preferred
  • Experience with a major ad serving tool (DFP/DFA, Adform, MediaMind, Adwords, MediaPlex)
  • Delivery of video, mobile and app advertising
  • Experience with behavioural targeting booking and management techniques
  • Knowledge of using first and 3rd party data overlays in DSP and SSP environments
  • Understanding in RTB and can come from an agency, tech platform or publisher
  • Wider knowledge of other media channels and their value within the digital sphere
  • Ability to multi task and work with multiple teams and levels
  • Ability to multi-task and work within a fast environment
  • Outstanding teamwork, organisational and interpersonal skills, with excellent attention to detail
27

Business & Operations Executive Resume Examples & Samples

  • Assist in the preparation, analysis and presentation of various MI incl; budgets, variance analysis, headcount, client revenue and profitability reports as well as other operational excellence metrics. Analyse and provide commentary on results as required
  • Weekly and monthly forecasting, KPI analysis, and performance review. Investigate performance anomalies and rectify where necessary
  • Work with the Operations and Resourcing assistant in understanding any resourcing issues which may impact performance and efficiency
  • Producing and analysing recoverability reports and hours reports on an ongoing basis. Review trends and variances that fall outside of acceptable rages
  • Review client codes on a monthly basis to establish required adjustments, billings and debt recoveries. Follow up with Engagement Teams to ensure all required actions are completed
  • Work with the Financial Management Assistant and Credit Controller to drive working capital Initiatives
  • Responsible for tracking Out of scope and over- runs on projects which includes running reports and auditing the data in order to present to Senior Management
  • Taking ownership of the time bank process including approvals and withdrawals
  • Manage the annual resource planning process using our Budgeting Tool (B&PR). This will include ongoing communications, instructions and training on the system and processes to engagement teams. Provide reports analysing key metrics in the budgets to senior management
  • Manage Client Portfolio allocations process which includes analysing reports on hours and Utilisation. Arrange partner meetings to discuss the allocations and manage the process on an ongoing basis for leavers and joiners
  • Responsible for Monthly OPEX Meeting, arranging the OPEX agenda and any reports required. Identify hot topics which need to be discussed and action required by the OPEX Group
  • Arranging, facilitating and updating the material for Working Capital Workshops which are rolled out to the executive group
  • Undertake many ad hoc projects as required by the Business and Finance Senior Manager
  • Constantly try to develop new and improved ways in how we operate and how we report performance to the Business and Senior Management
  • Build a good working relationship with the various service lines to ensure effective flow of information and communication
  • Self starter who can multi task and prioritise a broad range of tasks
  • Problem solver who can see the big picture and think ‘outside the box&#8217
  • Team player with a positive ‘can-do’ attitude
  • Confident communicator who can interact with a range of stakeholders up to Partner level
  • Good excel skills in order to analyse data and present Management Information
28

Operations Executive Assistant Resume Examples & Samples

  • 8+ years of experience with performing administrative duties for government organizations
  • Knowledge of military rank structure and Naval Aviation terminology and operations
  • Ability to multi-task in a fast-paced, dynamic environment
  • Ability to interact with senior government and industry leaders
  • HS diploma or GED
  • Experience as a military EA is a plus
29

Commerical & Operations Executive Resume Examples & Samples

  • Experience of working with large complex data sets
  • Knowledge and experience of working with finance and budgets
  • Strong understanding of database tables and systems in general regarding data reporting and extraction
  • Proficient in MS Office applications, particularly Excel and PowerPoint
  • A self-starter with strong analytical and problem solving skills
  • Excellent organization skills with the ability to prioritize to meet deadlines
  • Strong communication skills (both verbal and written) with the ability to respond positively and effectively to team and customers
  • Demonstrates teamwork, interpersonal and communication skills
  • Experience of an operational and process driven environment
30

Operations Executive Resume Examples & Samples

  • Customer service/ client facing experience and experience of working under pressure and to a professional standard of accuracy and reliability
  • Previous experience of managing individuals or teams and UK public sector knowledge desirable
  • Previous experience of Adobe and Microsoft Dynamics and CRM would be beneficial
  • High level of competence with Microsoft Office products
  • Enthusiastic and able to work on their own initiative
  • Able to multi-task and prioritise work
31

Ad Operations Executive Resume Examples & Samples

  • Define best agency practice in digital trafficking setup
  • Aid in adserver setup across the agency for global clients
  • Apply problem solving skills to apply available technology and solutions to new media opportunities and betas
  • Help clients to effectively measure campaign effectiveness in an increasingly cookie-less world
32

Partnerships Operations Executive Resume Examples & Samples

  • Act as the point of contact for existing partners requiring assistance with content implementations
  • Create and improve mappings between partners’ hotel inventory and TripAdvisor's database
  • Audit existing implementations' compliance with TripAdvisor brand guidelines
  • Carry out ad-hoc data analysis for Partnerships team
  • Assisting the Partnerships Managers in preparing sales pitches and presentations
  • Liaise with Marketing, Product and Engineering teams to help feed the product development process with new partner requirements
  • Flexible and open to change and new information; adapts behaviour and work methods accordingly
  • Grasps the essence of new information; recognises own strengths and weaknesses; pursues self-development; seeks feedback
  • Exhibits integrity though fair and ethical behaviour toward others and a demonstrated sense of corporate responsibility and commitment
  • Treats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people
  • Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner. Acknowledges mistakes, learns from those events and is able to move forward productively
  • Identifies and analyses problems; distinguishes between relevant and irrelevant information
  • Ability to balance time to market with a solution and make the right trade-offs along the way
  • Strong analytical skills: understands and utilises metrics relevant to role
  • Good business judgment when making decisions and always considers the relevance/impact of each decision on the business
33

Operations Executive Administrative Assistant Resume Examples & Samples

  • Ability to interpret statistical reports (profit and loss, income statements, customer satisfaction data and other hotel-related reports)
  • Excellent written and verbal communication skills - including the ability to write complex documents
  • Previous administrative assistant experience preferred
34

Resources Market Sector Operations Executive Resume Examples & Samples

  • 2-3 years of relevant work experience in business operations, accounting and/or sales process
  • Experience in the oil and gas sector is highly preferred
  • A bachelor’s degree plus relevant post graduate/professional qualification is desirable
  • Strong attention to detail and diligent in following up on items when dealing with routine task
  • Able to work with ambiguity and work independently with minimum supervision and guidance
  • Able to work in high pressure environment and tight deadline
35

Operations Executive Resume Examples & Samples

  • 1+ years of experience in an operational role preferred
  • Highly proficient in Microsoft Office and Windows based applications
  • Demonstrated Analytical ability, results-oriented environment with external customer interaction
  • Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
  • Experience working with SME retailers is an advantage
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Experience with e-commerce, retail, advertising, or media would be an advantage
36

Securities Operations Executive Resume Examples & Samples

  • Identifies and recommends cost-saving and continuous improvement initiatives within the processing area
  • Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements
  • Develops and executes project plans, budgets, and schedules for documentation of work and results
  • Broad understanding of the financial and strategic aspects of the business and participates in and/or establishes initiatives that contribute to the overall success of the enterprise
  • Demonstrates the ability to lead by example and motivate professional level staff
37

Hrsd Operations Executive Resume Examples & Samples

  • Ensure all onboarding SLA’s are achieved and clearly established with the LOB’s, Recruiting, Compliance, etc
  • Establish an Operational Framework to effectively manage the onboarding of employees
  • Provide ownership and a sustainable control environment for the operational segment responsible for. Creating a framework to monitor, escalate and remediate risks with appropriate urgency, accountability and transparency
  • Create a quality management function to sustain operational excellence
  • Establish metrics program to identify KPI’s to manage the operational unit
  • Partner with our Business, Risk, and Control partners to advise, guide, and support Regional HR groups related to the Onboarding Function
  • Enhance the training / procedures utilized within the team
  • Ongoing monitoring and measuring of the operating model. Someone who can come in and develop and deploy SLAs that showcases the value proposition of the work you are doing
38

Account Operations Executive Resume Examples & Samples

  • Working closely with engineering, account management and external partners to facilitate new campaign set up and maintenance, as well as ongoing resolution of technical issues related to advertising link campaigns
  • Be a “Super-user” of all the tools used by the Account Management Team
  • Identify areas for ongoing process and productivity improvements related to the role and make recommendations to improve efficiencies for TripAdvisor and its partners
  • Implement new link campaigns or modify existing ones using proprietary campaign management tools. Main campaign aspects include bid feed and campaign configuration, link tracking setup, feed processing support, campaign troubleshooting
  • Provide technical support to clients, account managers and other cross-functional teams who experience issues relating to
  • Campaign URLs and tracking
  • Content and bid feed processing & data matching
  • API integrations testing for real-time hotel availability and rates
  • Client data internal and external reporting
  • Pixel implementations
  • Work with Engineering to identify and fix tool bugs as well campaign related issues that cannot be addressed by the Account Operations team
  • Facilitate the resolution of external or internal account management requests by escalating to the appropriate cross-functional teams
  • Degree in business administration, marketing or related field
  • 1+ year experience in Operations support or analyst role
  • Ability to manage complex technical issues and communicate them to both non-technical and technical audiences
  • Great attention to detail when working on all aspects of partners campaigns is a core requirement
  • Excellent communication skills, both written and verbal. Ability to work effectively with a wide variety of people
  • Ability to demonstrate creative problem-solving approach with a methodological and analytical mind. Distinguishes between relevant and irrelevant information
  • Ability to analyze large volumes of Excel data and identify trends and patterns with minimum guidance
  • Ability to review processes and make informed recommendations to improve our proprietary tools and exchange of information
  • Knowledge of URL structures and tracking implementations with web analytics providers such as TagMan, Double Click, Google Analytics etc
  • Previous experience of working with API integrations (API specifications, identifying on-site problems), is highly desirable
  • Flexible, open to change and new ways of working; adapts behavior and work methods accordingly
  • Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback
  • Exhibits integrity though fair and ethical behavior towards others; and a demonstrated sense of corporate responsibility and commitment
  • Can be relied upon to ensure that projects within areas of specific responsibility are completed in a timely manner, and acknowledges mistakes, learns from those events and is able to move forward productively
  • Clear communication through expression of facts and ideas in a clear, convincing and organized manner
  • LI-JS2
39

Operations Executive Resume Examples & Samples

  • The daily handling of the data returned by the TV meters installed in panel homes, and the processing of that data to produce the output files for the clients
  • The maintenance of the system of transfer files between the different parties
  • The operating and maintenance of the systems used to collect and process the meter data and the TV channel audio comparison data used in the daily audience data production process
  • Carry out the Quality Control checks on the data produced
  • To liaise with the client and panel management team for data operations queries
  • UNIX administration experience including exposure to scripting languages
  • Experience of setting up a new IT project
  • MS access
  • An understanding of computer, telecoms and GPRS communications protocols
  • Unix administration skills
  • SQL scripting
  • Installing third party software and upgrades
  • Using network/host monitoring tools such as Nagios
40

Operations Executive, Syndicated Loans Resume Examples & Samples

  • Bachelor's or Master's degree, or equivalent work experience
  • Strong knowledge of syndicated loans, the U.S. syndicated loan marketplace, Agency Services, and commercial loan operations
  • Project management experience (PMP or Six Sigma Green Belt preferred)
  • Experience developing and refining operational metrics
  • Excellent analytical, decision-making and problem-solving skills
  • Considerable tact, diplomacy and people skills; ability to communicate with people at various levels in an organization; executive presence
  • Manage syndicated lending operation, consisting of both Agency Services and Non-Agented Syndications deal closing, service administration, and loan trading operations teams
  • Provide strategic direction and leadership to pursue objectives of unit
  • Develop efficient processes which appropriately balance client needs and operational risk management
  • Create and maintain cost-effective programs for units through effective management of key performance metrics
  • Actively ensure compliance with all US Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc
41

Operations Executive Resume Examples & Samples

  • Coordinate compliance process across the UK & Ireland ensuring the correct process is followed and administered
  • Supporting the Sky Business sales teams to maximise compliance visits & outcomes
  • Data management: analyse, interpret and report on data received
  • Building and maintaining ongoing relationship with business partners
  • Responsible for quality checking of visit reports
  • Creation of legal reports for solicitors from analysis of visit reports and interrogation of CRM systems
  • Monitor, analyse and report on market trends
  • Work with the sales teams and other departments to help them learn about changes to market trends and developments to procedures
  • Business partner payments– running payment extracts, processing payments, raising payments, requesting credits & coordinating timely payments
42

Operations Executive Resume Examples & Samples

  • Actively participate, syndicate, innovate and support process, policy and technology initiatives designed to improve speed, quality and overall efficiency, elevate service and lower costs
  • Drive credit loan processing and service initiatives through influence and partnership with internal teams (e.g., Relationship Managers, Loan Operations, Underwriting, Finance, etc.)
  • Work with peers throughout the firm to remain current on process, legal, regulatory and technology changes impacting the business
  • Leverage a keen understanding of both scored and graded credit
  • Work with loan products comprised of working capital lines of credit, equipment financing, construction lending, commercial real estate, investment real estate, SBA, and leasing
  • Lead large, diverse teams in multiple locations driving high employee satisfaction and retention; develop a strong pipeline of successors
  • Present progress and strategy to varied audiences including executives and business partners
  • Provide reporting to line of business and risk management according to bank and regulatory requirements
  • PC Skills & Microsoft Suite
  • Process Management
  • Conflict Management
  • Written/Verbal Communication
  • Managerial Skills
  • Leadership Abilities
  • Demonstrated, well-rounded leadership with 15+ years in leadership roles managing significant numbers of employees across multiple locations in Financial Services (or comparable industries), Service/Operations, Commercial/Business Banking and/or Consumer Banking
  • Commercial/high volume credit operations experience in conventional, real-estate and/or Small Business Administration loans (SBA), preferred; understanding of credit policy
  • Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements
  • Exceptional analytical, project management, decision-making and problem resolution skills
43

Senior Operations Executive Resume Examples & Samples

  • Assisting in the management of team workload
  • Monitoring individual and team performance
  • Producing reports for Operations Leadership Team
  • Acting as escalation point for client queries
  • Providing technical knowledge, guidance and mentoring to Operations Executives
  • Insurance exposure is a must
  • Insurance Broking experience will also be highly regarded
  • Intermediate level competency using Microsoft Office (Word, Excel, Outlook and PowerPoint)
44

Operations Executive Resume Examples & Samples

  • Building and maintain strong working relationships with internal and external stakeholders
  • Contributing to the achievement of marsh Client Operations Service Level Agreements and key performance indicators
  • Collaborating with colleagues throughout Marsh business to deliver a high standard of Client experience
  • Insurance or financial services exposure within an operations role would be highly advantageous
45

Dedicated Operations Executive Resume Examples & Samples

  • Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship
  • Serves as the primary management contact and client liaison during delivery of an outsourced solution, whether it is an IT solution or business process outsourced solution and regardless of the client’s geographic location
  • Maintains contact with client at an executive level, focusing on the strategic nature of the relationship
  • Represents the enterprise to the client and the client to the enterprise
  • Works to maintain and grow the client relationship while ensuring ongoing customer service
  • Leads the sales effort for incremental revenue opportunities and contract renewals
  • Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new BKFS products or service
  • Coordinates with the delivery organizations to ensure the delivery of continuous and effective services, and ensures project completion within budget and in accordance with contract requirements
  • Manages operational aspects of projects and is responsible for the oversight of vendors and subcontractors
  • May lead personnel who assist in the management of the client relationship
  • Selects, develops and evaluates personnel to ensure the efficient operation of the function
  • Identifies areas where continuous improvement can be applied, oversees the implementation of the change, and measures the level of improvement
  • Proven knowledge to represent the enterprise’s entire range of products to the client and the industry
  • Proven track record in client relationship management and/or the sales of technology products and services
  • Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge
  • Broad understanding of the financial and strategic aspects of the business, and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client’s business
  • Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth, and high levels of customer satisfaction
  • Displays strong oral, written, and interpersonal communication skills to effectively manage and/or implement all phases of projects and tasks within the enterprise and with its clients
  • Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client
  • Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management, and has a thorough internal working knowledge of the enterprise
46

Asset Management Operations Executive Administrative Assistant Resume Examples & Samples

  • Telephone coverage for multiple executives
  • Provide administrative support for the team
  • Actively manage the calendars of multiple team members and work effectively with other administrative assistants to coordinate/plan meetings and conference calls, which may involve numerous time zones
  • Book international & domestic travel arrangements and organize itineraries
  • Process timely and accurate travel expense reports
  • Self-starter, ability to work in a fast-paced team environment
  • PowerPoint-savvy, Excel-savvy - must be able to make updates in team presentations
  • Willing and able to learn the business and fully understand how and why tasks satisfy business needs
  • Strong organizational and time management skills
  • Ability to work independently as well as part of the team to ensure that the needs of the group are always met and that adequate assistant coverage is provided to the group
  • Make yourself available to your peers to assist with overflow, special projects and day-to-day tasks
  • Strong Technical skills – hardware and software
  • Tasks, whether routine or urgent, are completed successfully and in a timely manner
  • Understanding and demonstrating good problem-solving skills
  • Document/report/presentation preparation
  • Calendar management/document organization
  • Other administrative/general tasks
  • Maintain department equipment (fax machines, copiers, printers, etc.)
  • Coordinate group coverage (i.e., vacations, training and temporary assistance)
  • Establish and maintain open communication policies with peers and managers across the country
  • Maintain familiarity with all policy and technology updates
  • Maintain confidentiality of information
  • Minimum 5 years senior executive secretarial experience (3 years with high level ED or MD/SVP)
  • Proven PC skills, highly proficient in all Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Enthusiastic, self-motivated, effective under pressure, and flexible
  • Able to work with minimal supervision, works well individually and in teams, shares information, and supports colleagues
  • Excellent verbal and written communication and interpersonal skills required with the ability to produce high quality emails and messages to individuals at all levels of the organization
  • Excellent telephone skills (i.e. takes accurate and complete messages)
47

Statistical Operations Executive Resume Examples & Samples

  • Assuming the role of local statistical operations delivery lead to ensure accurate and timely delivery of regular and ad hoc tasks that are fit for purpose
  • Providing outstanding support to and establishing effective working relationship with stakeholders and business partners
  • Continuously monitoring and quality assuring statistical operations’ deliverables through compiling periodic tracking analyses and KPI reports
  • Developing and maintaining knowledge in relation to data quality checking algorithms and processes
  • Contributing to sample design and universe estimation projects
  • Conducting data validation studies
  • Degree majoring in Statistics or a related discipline
  • Advanced PC and Microsoft Office (e.g. Word, Access and Excel) skills
  • Experience in SAS would be highly regarded
  • Exceptional communication and organisational skills
  • Strong analytical skills with proven ability to make recommendations to senior management based on findings
48

Senior Operations Executive Resume Examples & Samples

  • Accountable for meeting all OFAC standards across a minimum of three sites. The centralized operation must perform all aspects of alert clearing research, documentation, accounting entries, and true or potential match alert escalation to EFCC and audit support
  • Responsible for internal Quality Control for end to end quality and data integrity
  • Adhere to Economic Sanctions program policies for applicable payment channels, integration of common practices and procedures, consistent application and usage of sanction screening tools, workflow/automation tools, sustainable quality assurance programs and production support of multiple OFAC sanctions screening systems
  • Respond timely to information requests from EFCC, auditors and regulators and demonstrate optimized performance results to regulatory and executive management
  • Responsible for daily OFAC sanctions scanning and alerts that subsequently require prudent sanctions adjudication, escalation and documentation balanced with timely processing to minimize customer payment delays
  • Drive ongoing process and system changes for operational effectiveness and/or policy adherence
  • Must meet all Service Level Agreements (SLA) for transaction processing across all supported payment channels
  • Responsible for detection and remediation of operational process control weaknesses along with escalation of issues that could affect Bank reputation with customers or external regulatory bodies
  • Drive measurable and sustainable results within designed operating framework
  • Optimize operations through continuous process improvement
  • Attract and develop talent. Motivate through setting challenging goals
  • Execute financial plan. Monthly forecasting
  • Design and maintain optimal Organization design to ensure success
  • 15 or more years of business operations or equivalent experience with a minimum of 10 years managing operations
  • Applicable certifications
  • Requires extensive knowledge in budget forecasting and planning
  • Demonstrated strong problem solving and analysis skills, ability to solve complex and diverse business problems
  • Strategic Thought Leadership
  • Ability to lead and influence stakeholders at all levels of an organization
  • Superior communication skills (verbal, written, and facilitation) internally and externally
  • Direct exposure to regulators
  • Deep risk management and problem solving
  • Organizational design skills
  • Develop project plans, manage projects and complete projects on time and on budget
  • Expert understanding of the applicable laws, regulations, and regulatory trends that impact the business as well as associated risks and controls
49

Operations Executive Resume Examples & Samples

  • Ensure that Thailand and Myanmar have the sufficient equipment all sizes and types
  • Provide timely update to stakeholders based on supply plan and others development
  • Ensure depots comply with Maersk guidelines for equipment releasing
  • Closely liaise with depots to ensure clear picture of equipment situation
  • Advise management in advance of potential issues (equipment shortage) and potential solutions
  • Coordinate with regional desk to ensure adequate supply
  • Maximize equipment usage to support commercial requirement
  • Ensure equipment forecast accuracy and provide justification for deviation
  • Minimize longstanding, storage and related costs
  • Keep tracking of cost changes and provide justification to manager
  • Follow up equipment sales and off-hire to minimize longstanding. Ensure forward cost of sales container longstanding to correct party
  • Coordinate timely with Intermodal team to position equipment timely
  • Coordinate with stakeholders for timely and efficient equipment release
  • Be responsible for all “empty” moves to and from depots (update RKEM, clear RKEMF1)
  • Ensure all correspondences are replied timely as per guideline
  • Participate in Operations and cross-functional projects
50

Operations Executive Resume Examples & Samples

  • Ensure lowest intermodal costs among all locations in Thailand
  • Ensure that Thailand cluster is covered with sufficient equipment all sizes and types
  • Ensure adequate Intermodal supply and capacity at all times
  • Ensure EDI are working and running well, monitor it and take immediate actions for any deviation from the set up standard
  • Ensure RKEM are updated timely as per guideline (Gate-out/Gate-in/Disposed)
  • Optimize truck/barge/train usage proportion to ensure lowest possible cost at acceptable service level
  • Monitoring vendor performance to reach ML service level target
  • Establish good relationship with suppliers and internal stakeholders
  • Ensure shuttling forecast accuracy and provide justification for deviation
  • Ensure communication related to change of cut-off time, delay of vessel, and terminal/depot traffic rules to related parties
  • Ensure we monitor the market situation and always push supplier to give the better price to MLaersk Line
  • Ensure SD arrangement to customer with lowest possible cost at acceptable service and recovery level
  • Ensure import cargo follow Thailand law and regulation (e.g. DG restriction, weight)
  • Manage creation of and development of SOP on a regular basis, ensuring that it is up to date while identifying areas for improvement and proposing solutions
  • Ensure the Inland Management website will be updated with useful information according to the company’s policies at all times
  • Prepare and distribute daily/weekly reports and readers to ensure necessary information are communicated and understood by stakeholders’ communities
  • Keep abreast of trends impacting area and ensure continuous self learning and development
  • Assist as presenter on internal training programs where required
51

Senior Operations Executive, Grabhitch Resume Examples & Samples

  • Review data and ad hoc analysis to make educated decisions to keep our operations running at full speed
  • Improve and streamline processes to verify driver sign-ups, including checking documents, communicating with drivers on incomplete documents, and notifying drivers of the results of their application
  • Setting up and executing communications with drivers via multiple channels (EDM, SMS, etc)
  • Define, create and execute driver rewards programmes and engagement activities as needed
  • Keep Customer Experience updated on latest changes that may affect feedback from public or drivers
  • Maintain a top notch satisfaction with Driver Zendesk/ Email account queries
  • Prevent, Detect, Deter and investigate potential frauds
  • Handle payment rejections and work with drivers or passengers to ensure a correct resolution
  • Keep CE updated on latest changes that may affect feedback from public or drivers
  • Maintain Driver Zendesk/ Email account
  • Deliver driver engagement targets with the budget allocated
  • In-Depth Excel, including utilization of Macro
  • Experience with business process improvement or operations
  • Understands local market and what makes drivers tick
  • Accustomed to working against clear KPIs
  • Accustomed to working in a fast-paced environment
  • Minimum 1 year of work experience
52

CFS Operations Executive Resume Examples & Samples

  • Deep insight into customer needs in the local market
  • Insight into Supply Chain/Transportation Model of Major Key Clients
  • Cargo Management
  • Dealing with customs , custodian , transporter and rake operator
  • Optimum utilization of warehouse space for cargo storage
  • Vendor invoicing
  • Coordination with Client department for carting and stuffing of cargo
  • Drive LSS/VAS delivery targets for the region. Customize the product as per the needs of clients and foster the culture of customer satisfaction
  • Monitor and drive team Data Quality in Documentation
  • Prepare & maintain operational Contingency Plan
  • Maintain relations & conduct regular review meetings with Vendors
  • Deliver superior Service Delivery & maintain close contact with all Key stakeholders
  • Ensure DAMCO is complied with all of its statutory requirements for Customs, Ports, and local authorities
  • To develop KPI’s to monitor CHB vendor performance in line with expectations from DAMCO
  • Ensure maintenance of SOP’s
  • Initiate and drive regional projects when needed
  • Share best practices across the region
  • Monthly reporting and commenting on KPI development
  • To ensure that all locations in the entire region adhere to the customs requirements by maintaining proper records
  • Minimum 2 years of industry experience with the Logistics industry
53

Business Operations Executive, Interactive Resume Examples & Samples

  • Handle all aspects of online/digital advertising operations, which include order entry, billing and invoicing, campaign optimization, encoding, forecasting and reporting, trafficking, set-up, reconciliation and performance tuning
  • Ensures campaign delivery, performance and advertiser goals are being fulfilled as contracted
  • Works closely with internal business teams to ensure timely and correct implementation of custom executions
  • Develop and track key operating metrics
  • Manage coordination of integrating local ad networks with teams in the US
  • Maximize yield of ad networks through analysis of performance and provisioning recommendations to management
  • Ensure that direct sold, 3rd party, marketing, and network campaigns are implemented in an accurate and timely manner to ensure complete and correct revenue recognition
  • Interfaces with different internal tools and use them to traffic different ad units
  • Regularly monitor and analyze marketing campaigns and report metrics to Business Intelligence, User Acquisition, and Business Development teams
  • Regularly communicate with teams in the US to gather information on new initiatives, features, networks to be integrated, etc
  • Manage delivery of marketing assets & game files to Disney Interactive’s partners across the region
  • Support internal team in organizing & monitoring marketing assets
  • Support data gathering and research for presentations and reports
  • Perform administrative & logistics tasks that include sending out his/her manager’s travel and expenses, sending documents/packages to partners, PO processing etc
  • 2+ years of experience in advertising operations and campaign management; working with both publishers and advertisers
  • 2+ years of experience working with ad networks, ad exchanges and/or demand side platforms
  • Proactive and highly organize with the ability of managing multiple tasks simultaneousl
  • Experience with one or more ad serving platform preferred. Mobile ad serving preferred
  • Results-driven with exceptional attention to
  • Understanding or interest of the mobile games space
  • At Disney, having a diverse workforce is critical to our business. We welcome a variety of opinions, ideas and perspectives to ensure we continue to top our own performance and represent our global marketplace. When our people reflect the communities we serve, it enhances the way we connect to our guests, audiences and consumers. Together, we work toward an inclusive environment that fosters creativity, innovation and camaraderie across all of our companies
54

Administrative Analytical Operations Executive Resume Examples & Samples

  • Minimum 2 years related experience
  • Advanced computer skills including MS Excel
  • Ability to handle multiple projects
  • Excellent time management with ability to prioritise
55

Credit Operations Executive Resume Examples & Samples

  • Dealer/Fleet Credit Assessment
  • Financial analysis (FS, Stress test, Debt serviceability, Cash flow, etc.) for dealer credit
  • General information update of respective dealers (management, shareholder, loan structure, industry etc.)
  • Prepare application of LCC and RCC meeting
  • Communicate with dealers and MBK for wholesale financing
  • Dealer/Fleet Credit Monitoring
  • Monitoring respective dealer performance : Credit line utilization, ROT, WIA, Stock aging, WFS payment check, Double financing
  • Monitoring dealer credit status and suggest action plan to solve dealer trouble(Problem credit, Watch list)
  • Implement wholesale inventory audit
  • Dealer monitoring tool update and regularly report to management
  • Management wholesale contract files
  • Handle reports regarding wholesale issue
  • MBFSK Local Guideline and Policy Update
  • MBFSK local dealer and corporate rating model update based on global rating policy
  • Wholesale related project participation
56

Business Operations Executive Resume Examples & Samples

  • Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations typically with a large or complex global business unit
  • Identifies opportunities for process improvement and develops recommendations
  • Contributes to priority projects with complex analyses and assists in developing recommendations
  • Mentors junior-level staff
  • Good understanding of national and international trade requirements to align customs/trade function with business objectives
57

Biz Operations Executive Resume Examples & Samples

  • Directs and supports the consistent implementation of company strategies and initiatives
  • Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales organization’s planning efforts. As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas
  • Proactively identifies opportunities for sales process improvement
  • Works to ensure all sales organization objectives are assigned in a timely fashion
  • Builds peer support and strong internal-company relationships with other key employees
  • Participate in group activity to develop and drive for process enhancement
  • University degree with min 3~5 years experience with atleast 3 years in driving Sales Operations
  • Deep exposure to the channel & retail business within a high-growth technology company
  • Exposure to Biz analytics and proficiency in using MS Excel; advanced Excel skill preferred
  • Directs the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed, coordinating with the appropriate management-level supervisors
  • Applicants should be strong in Communication Skill, Drive for Results, and comfortable dealing with ambiguous situation
  • Candidate must be independent, hardworking, responsible, good team player able to work under pressure & highly committed to the job
58

Operations Executive Resume Examples & Samples

  • Perform equipment calibration and measurement
  • Motivate and drive the team to meet and exceed KPIs
  • Motivate and drive the team to achieve business unit budget objectives in terms of revenue, operating profit margin, operating expenditure and optimal equipment utilization
  • Ensure smooth and optimal operation within the department with effective use of resources
  • Prepare regular job status report and communicate to Manager
  • Build and foster collaboration with internal teams involved in service delivery
  • Proactively keep in touch with the client base to strengthen relationships and ensure retention
  • Guide and coach team members whenever necessary
  • Liaise with client on technical issues when necessary
  • Maintain draft report format/template
  • Maintain good housekeeping at work stations/areas
  • Assist in the development and extension of new calibration scope
  • Increase calibration productivity and efficiency by adopting improved system and methods
  • Constantly strive to deliver outstanding services
  • Assists in audits, by both the accreditation body and 3rd parties
  • Provide the highest quality service to customers, in a timely manner, in order to maintain client satisfaction and maximize profit / grow the business
  • Build and proactively manage trust relationships with customers
  • Ensure availability to customers
  • Be abreast of SGS new products and services and propose them to customers as appropriate
  • Promote a positive image of SGS
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
  • Perform any other responsibilities assigned by senior management
  • Technical knowledge and experience in related field
  • Able to work independently and to coordinate several activities simultaneously
  • Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage
  • Able to interact with all levels of management
  • Good communication, negotiation and interpersonal skills
  • Works well under pressure, challenges status quo
59

Operations Executive Resume Examples & Samples

  • Arrange import/export shipment as per client instruction and Company guidelines
  • Communicate with the customers and overseas colleagues to follow up the shipment and confirm the shipment details & requirements
  • Ensure the cost-effective way to arrange the shipment
  • Provide schedule and get confirmation from the customer/freight payer to proceed with the shipment
  • Communicate with all parties pro-actively to ensure we deliver the service as required by the customers
  • Ensure the shipment information is updated accurately and timely in the system
  • Ensure all invoices are processed timely (within the billing / payment cut off of the client) and sent to the customer with all supporting documents to the requested location
  • Acknowledge subcontractors costs (carriers, truckers, brokers etc.) and follow up any discrepancy
  • E-file all documents of the job as per guidelines
  • Bachelor’s degree in Business Administration, Logistics or related field
  • Minimum 2-3 years’ experience in the sea freight Forwarding or shipping industry
  • General working knowledge of the Freight Forwarding environment is a Plus
  • Self-motivated, creative, energetic and hard-working
  • Good analytical, interpersonal & communication skills
60

Treasury Banking Operations Executive Resume Examples & Samples

  • 3 A levels, or equivalent level of qualification with at least one in mathematics or a science subject
  • Previous experience within a Treasury Payment or Finance Operations area
  • Payment processing experience including SWIFT input
  • Demonstrable knowledge of UK payment systems (CHAPS, Faster Payments, BACS, Cheques)
  • Strong MS Office skills, particularly Excel
61

Operations Executive Resume Examples & Samples

  • First line of support for Equity Sales and Trading covering global equity markets, across single stock, portfolio trading and DMA
  • Trade bookings, amendments, allocation and confirmation
  • Exception monitoring and break resolution
  • Reconciliation and control oversight of complex business flows
  • Facilitation on complex settlement flows
  • Liaison with our settlement provider regarding failing trades and matching issues
  • Liaison with extended team based in Manila
  • First point of contact for client queries
  • Continual process challenging and efficiency improvements
  • Drive to improve operational robustness
  • Idea generation and market feedback/benchmarking
62

Operations Executive Resume Examples & Samples

  • Own and manage the available storage capacity of all the FCs in the region and work with cross functional teams on identifying continuous improvement projects which will enhance available storage capacity in the network
  • Accumulate data from various sources and identify the relevant data out of it and present in a way that would help take action and identify the current issues
  • Foresee implications based on the projected storage capacity requirement during peak vs available storage capacity in the region and come up with innovative and optimal storage solutions to support peak requirement
  • Train and direct associates for action and conformance of norms and practices which will help in enhancing the available storage capacity in the FC
  • Regular audit of the sites for various operational conformances, restrictions and norms of capacity planning and standard stow practices
  • Work with engineering design and FC launch project team to ensure all the design inputs are considered as per the standard requirements
  • 5 to 2 years of experience in warehouse
  • Strong MS office knowledge
  • Excellent Communication skills - written and verbal
  • Engineering graduate preferable
  • Exposure to any WMS (Warehouse management system)
  • Previous experience in MNC – Warehouse/Distribution centers/Retail/ Manufacturing
  • Engineering graduate preferable (1.5 to 2 years of experience in warehouse)
  • Previous experience of working in a Warehouse preferred
  • He person should have Good analytical and problem solving skills with a capability of setting priorities and working under pressure
  • Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel
63

Operations Executive Resume Examples & Samples

  • Manage the delivery process of your allocated campaigns
  • Work closely with planners and buyers to ensure efficiency, making sure the correct and relevant information is provided and to resolve any issues/queries that may arise
  • Liaise with the Finance department to ensure all campaign spends are correct and provide final monthly campaign amounts
  • Run reports on Postman (Rapport booking system) as and when needed
  • You must have excellent attention to detail and capable of managing your workload
  • You must be confident in communicating with people at all levels as you will have daily contact with colleagues face to face and with suppliers by phone and e-mail
  • You should be a team player and not be afraid to get stuck in and help, whatever the task
  • Knowledge of the following MS packages is necessary: Outlook, Word, Excel. Training will be given on our in-house database system
64

Mortgage Bank Consumer Direct Operations Executive Resume Examples & Samples

  • Develops and owns the comprehensive execution plans for every major business initiative that impacts the front line. Presents executive summaries to senior level leaders while also summarizing and presenting out the tactical details to the sales, ops and underwriting leaders
  • Accountable for completion of all of the actions prior to launch, support during launch, and follow up actions post launch for the major business initiatives they own
  • Has ownership of the requirements on behalf of all customer facing channels for all project activities including; concept, assessment, requirements drafting, design, development, communication, and implementation
  • Leads and owns all execution trade off decisions. Ensures that cross functional teams have identified detailed scenarios and use cases, all corresponding risks have been identified and evaluated and solutions are properly selected
  • Leads cross functional teams ensuring that clear understanding of the key customer and frontline experience issues exists and that the solutions being implemented by active projects are aligned to the key drivers of the customer experience
  • Is responsible to foster relationships to provide awareness of channel and customer needs with key organizations outside of the Operations, Underwriting and Sales channels including but not limited to; Marketing, Communications, Product Development, PMO, Learning & Development, Human Resources, Finance and Technology
  • Serves in a consulting or subject matter expert capacity on enterprise-wide project teams to ensure enterprise-wide integration of reengineering efforts accomplish project activities and objectives
  • Leads cross functional sub teams on technical solutions needed from systems design
  • Partners with marketing, product development, to influence solutions in a positive way for the front line and customers through the requirements, design, deploy and post launch stages of a project
  • Solves complex, multi-faceted problems facing day-to-day operations; deliver simplified solutions that allow the department to seamlessly provide customer service excellence
  • Proactively identifies potential issues as a departmental expert and collaborates with cross-functional partners to mitigate issues and risks by planning/implementing solutions with a sense of urgency
  • Produces high-quality project documentation
  • Documents lessons learned and ability to apply to subsequent projects
  • A Bachelors degree (or equivalent experience) in Business, Finance, Economics, Business Administration or related discipline
  • A minimum of 5 years in Project or Change Management in the financial services industry; Mortgage Banking experience preferred
  • Experience in process design and management including proven success in process design, optimization, analysis and documentation
  • Full industry knowledge of customer satisfaction drivers; strong understanding of policy/process impact to the front line employees and customer satisfaction
  • Previous experience managing teams with cross-functional program leadership impact
  • Proficient in MS-Office – specifically Excel, Word, Power Point, Visio
  • Demonstrated leadership skills
65

Chase Private Client Operations Executive Resume Examples & Samples

  • 7 – 10 years of mortgage originations experience; specifically mortgage operations
  • Proven track record of 3 successful years as a Site Manager with above average performance ratings
  • 7-10 years management experience managing a team of 3 or more Sr. Managers (mortgage banking industry preferred)
  • Proven ability to lead, coach, and mentor at all position levels including taking leadership role with other site managers
  • Proven ability to manage large scale production operation
  • Comprehensive knowledge of Federal and State regulatory policies and procedures
  • Knowledge of FNMA, FHLMC and Government guidelines
  • Problem solving and analytical skills critical
  • Strong interpersonal skills; the ability to effectively interact with various styles and levels of management and be able to adjust own communication style as needed
  • Strong PC skills, including Excel, Work, PowerPoint
  • Ability to consistently maintain high performance level in stressful situations
  • Travel requirements; < 25% travel, but travel will be needed on occasion to support business needs
66

Business Operations & Executive Assistant Resume Examples & Samples

  • Support the D&E Bus Ops and PMO initiatives
  • Performs administrative duties for executive management
  • Gather data and generate reports for management [i.e. Opportunity Pipeline, Projects Portfolio, Capacity Planning]
  • Maintain and update PMO tools and systems
  • Support creation and review of KPI, metrics
  • Establish and disseminate PMO frameworks and standards
  • Interact with PMO corporate team and Americas based site primes to plan, implement and deploy PMO corporate tools, system and initiatives
  • Assist with the implementation of PMO projects and activities within regional design centers
  • PMO specialist communicates effectively to the stakeholders delivering information and presentations, providing status reports and progress updates as needed
  • Working with I&NV Americas executive and senior management group to provide administrative support
67

Senior Operations Executive Resume Examples & Samples

  • Ensure the smooth administration of work in the mobile department working closely and together with the operations team
  • Ensure efficiencies, accuracy and accountability
  • Ensure all settings are correct in the ‘Edit Survey Details’ in accordance with best practice for country concerned
  • Monitor and ensure that quota ratios are maintained
  • Highlight any concerns to Operations Manager
  • Consistently manage own priorities to achieve all deliverables
  • Matric or equivalent NQF Level 4 qualification
  • Advanced computer literacy (Office suite)
  • Previous market research experience in data collection methodologies/technologies essential
  • Previous management / leadership experience essential
68

Operations Executive Resume Examples & Samples

  • Excellent organisational skills, ability to meet deadlines and perform under pressure
  • Ability to multi task more than one event/market at any time
  • A self- motivated and solutions driven approach to problem solving
  • Ability to make quick and informed decisions in time pressured environments
  • Experience of organising events (preferable)
  • Strong telephone manner
  • Strong commercial skills
  • Organisational awareness of the business
  • Word advanced (essential)
  • Excel advanced (essential)
  • PowerPoint moderate (essential)
69

Investor Operations Executive Resume Examples & Samples

  • The first point of contact for the Service Providers on a daily basis ensuring complete oversight of their service offering
  • Participate in the management of the team's email inbox on a daily basis, ensuring that correspondence and verbal communication is handled in a professional manner and in line with team guidelines
  • Become a Subject Matter Expert (SME) for our strategic investor system Audrey and have the ability to run reports and provide analytics on investor data
  • Attend monthly service reviews and due-diligence meetings with Service Provider
  • Ensure Service Providers are meeting the SLA and escalate any issues, breaches, etc
  • Manage the incident process with Service Providers for any operational incidents escalating where necessary
  • Work with the team to deliver excellent client service to investors, internal stakeholders (Middle office, Front office, Legal, Compliance)
  • Stay informed of Industry changes and impact relevant products
  • Constantly review and enhance existing processes and incorporate change to make team more efficient
  • Data Integrity Ensure data is fully populated to allow for accurate reporting, identifying and remediating any data gaps
70

Operations Executive Resume Examples & Samples

  • Oversees the day-to-day operations for the Enterprise Document Management (EDM) function
  • Influences suppliers in achieving Disciplined Execution objectives
  • Defines and/or implements EDM process definitions and quality standards for purchased materials
  • Identifies and mitigates risks, controls, etc. Understands and manages the regulatory requirements of ongoing operations
  • Directs the completion of projects and initiatives and ensures delivery of expected results. Influences and directs activities across functional teams that deliver positive contributions towards meeting CoSA strategic and operational business objectives and financial goals
  • Attracts, motivates, develops and retains highly skilled workforce. Provides coaching, development, and training for employees by communicating the vision and aligning their strategies and activities to achieve the mission
  • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required
  • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required
  • Executive-level business acumen in the areas of business operations, industry practices and emerging trends required
71

Ad Operations Executive Resume Examples & Samples

  • Implement client campaigns
  • Client operations training (CMP usage, UI walkthrough of publisher UI to partners on campaigns)
  • Monitor and optimize partner performance
  • Support clients and partners with all implementation issues
  • Partner closely with the Sales organization to help educate them on our extensive product offerings
  • Experience in a campaign management role
  • Impeccable attention to detail; service-minded and team-oriented
  • Track record for forward and innovative thinking
  • An extensive understanding of how campaign performance is measured
  • Strong analytical skills with the ability to recognize trends within the data to better optimize client campaigns
  • Must be fluent in Italian
72

Operations Executive With German Resume Examples & Samples

  • Solves problems brought to their attention by the customer (internal or external)
  • Contribute to more efficient work processes
  • Centre of competence on XDM, XSM and XRM
  • Ensures effective shared mailbox management
  • Participate in team meetings and general inputs in day to day improvements
  • Meter Read and Billing
  • Asset Management and MACD
  • Management Information
  • Strong IT skills capable of using multiple Xerox systems with training
  • Ability to liaise with clients – obtain data over the phone
  • Understanding of workflow processes and ability to change
  • Proactive approach and self-motivated
  • Good communication skills both verbal and written
  • Ability to build strong relationships with remote delivery organization
  • Language competency – English and German
  • MS skills – good level of Excel
73

Operations Executive Resume Examples & Samples

  • Working closely with Director of Operations, Head of Flight Operations and Senior Operations Officer to ensure that we innovate and work towards excellence in operational organisation and delivery to our customers
  • Embed best practice and enhanced processes/procedures across BMCSO Operations
  • Liaise as necessary with internal Departments (Commercial, Flight Operations, Engineering and Finance) to ensure there is a clear understanding of customer requirements
  • Assist with the Operational aspects of commercial presentations/proposals as required in liaison with the Commercial Dept
  • Participate in supporting all Tender processes as required
  • Position will require an individual to also look at all aspects of BMCSO operational activities through a business dimension to ensure maximum efficiencies are achieved
  • To act as a strong coordinator role between Flight Operations and Ground Operations
  • Assessing and co-ordination of Landing Sites
  • Co-ordination and liaison of third party service suppliers including Training
  • Assisting Director of Operations in creating annual departmental budgets
  • Highly organised project manager
  • Commercially orientated
  • Good at building relationships
  • Analytical and strong ability for forward planning skills
  • Working in a busy close teamwork environment
  • Ability to perform under demanding timelines and operational situations
  • Proven Operational experience
  • Aviation experience essential
  • No professional qualifications required but excellent written and verbal communications skills will be essential to the role
  • Good numeracy levels will also be required
74

Junior Business Operations Executive Resume Examples & Samples

  • Ownership of invoicing process from all Business/Sales operations executives
  • Administrative tasks which could include, and are not limited to, the organization of promotional events, samples ordering process, updating master data, database maintenance, artworks etc
  • Ensure linkage between sales and other relevant departments (Finance, Category Marketing, Customer Marketing, Procurement, CS&L)
  • Point of contact for customer enquiries
  • Maintaining customer price list whenever necessary
  • Backup of master shopper (key user of CRM system)
  • Administration of sales compliant documentation (trade agreements) and subsequently administration of relevant data in SAP (customer master data, price lists, assortment, payment terms, etc.)
  • Experience working in an international environment
  • Experience in Business Administration
  • Excellent organization and priority setting skills
  • Excellent computer literacy - esp. Microsoft office
  • Experience in analysis & critical reasoning
  • Can-do attitude
  • Interpersonal Savvy
  • SAP, CRM tools, etc. would be an advantage
  • Any other EU language would be an advantage
75

Operations Executive Resume Examples & Samples

  • Manage all merchant servicing enquiries and support, including troubleshoot escalation, device replacement, payment discrepancies and relocation requests
  • Prepare schedule and record completion for all servicing calls to merchant by external vendor, compile reports for such task and match against monthly billings
  • Support end-to-end activities for training and deployment, and ensuring activities are kept within timelines, managing internal and external stakeholders
  • Keep accurate asset tracking and assist with stock takes/checks activities on a regular basis, prepares relevant reports and monitoring
  • Administer monthly tracking of all expenses by the department, prepares accruals and tracking such till closing each expense items, expert with SAP, handling all SO, PO and GRS
  • Handle any other merchant operational issues as part of merchant servicing and assist to manage project implementations and timelines with vendors and merchants on an as needed basis
76

Settlements Operations Executive Resume Examples & Samples

  • Effectively manage the prevalence of key data exceptions, ensuring data integrity and validity in the BGAS and ENRD Electricity Non-Half Hourly and Half Hourly Portfolios
  • Resolution of data exceptions within short timescales
  • Root cause analysis of data exceptions and liaison with key stakeholders in order to inhibit future recurrence
  • Understand the health, safety, environmental & associated legal requirements that are relevant to the work and complies with these
  • Understands and actively promote issues regarding health, safety & the environment
  • This role requires interaction with multiple parties across British Gas and external partners
  • The role holder will need to build, sustain and manage effective relationships with internal customers, external partners and key stakeholders across the business
  • A working knowledge and understanding of Electricity Data Flows, Electricity Industry Processes & Core Internal processes including Registrations & Billing
  • Strong relationship management (internal and external) skills and the ability to drive performance
  • Effective communication skills and the ability to influence others
  • Excellent organisation skills and effective self management
  • The ability to analyse and interpret large data sets
  • Able to work on multiple queries in tandem with one another
  • MS Excel at an intermediate level
  • Results orientated, performance management focused
  • Influencing a colleague, Customer and 3rd party level
77

Operations Executive Resume Examples & Samples

  • Working under the guidance of the Resourcing lead and coordinating with the Central Retain team, you will be responsible for day-to-day resourcing queries, compliance with Retain processes, follow up variance reporting and monitoring and liaising with Competency leaders and the UK FSO TAS Leadership team
  • Supporting the monitoring of engagement metrics and profitability against planned measures
  • Assisting with ongoing maintenance and improvements of business protocols and processes across the FSO TAS business
  • Supporting the team’s Internal Communications program through co-ordination of meetings, preparation of slide packs etc. Review and maintenance of key aspects of Internal Communications (e.g. intranet pages)
  • Supporting the Analyst programme lead to coordinate study leave dates, prepare training materials for TAS induction and wider FS UK induction
  • Involvement in the organisation of mid-year and year-end review committee meetings as well as pulling together key management information for the review committee panel
  • Involvement in organising social events for the FSO TAS UK team. As part of the social committee you will actively liaise with venues and negotiate costs ensuring consistency with allocated yearly social budget
  • Ad hoc support on other Operations initiatives across a broad range of functions
  • Demonstrating a good understanding of resourcing and quickly getting up to speed on with our resourcing system and skills within the business
  • Managing senior stakeholder expectations throughout resourcing requests and ensuring that you are flexible in your approach to dealing with issues
  • Contributing and supporting on wider FSO TAS Operations projects and initiatives
  • Owning and accurately updating certain MI reporting
  • Developing a solid network within the FSO TAS team and wider business
  • Numerate, and strong analytical skills with a high degree of accuracy and attention to detail
  • Proficient with computer skills including basic business software (Word, PowerPoint, advanced Excel, Outlook and Explorer) and able to pick up new systems quickly
  • Ability to work largely on own initiative and be proactive in developing and building knowledge
  • A strong team player with effective team communication skills and ability to build good team relationships, and the confidence to deal with senior stakeholders
  • Professional, confident and proactive
  • Flexible in approach and enthusiastic
  • The ability to pre-empt deadlines and pursue colleagues for relevant information
  • A desire to embrace and drive change whilst identifying and supporting process improvements and demonstrating best practice
  • Ability to learn new processes and skills quickly
78

Operations Executive Resume Examples & Samples

  • Ensures successful new agent operational roll out
  • Acts as the key local contact to coordinate the delivery of new initiatives for agents such as
  • Work as a first local point of contact to resolve agent and customer queries/issues in a timely manner, liaising with internal functional teams as appropriate, in relation to transactions, products, transaction forms supplies, delivery and template finalization, IT issues initial set up and on-going queries, settlement of financial transactions, and MIS Report Analysis
  • Act as the liaison points of customer service center to clear agent issues such as faxing,/settlement reporting,/proof of payment requirement /Customer Complaining Escalation, etc
  • Delivers on the phone and face-to-face training to new agents until live date. Identifies training needs of existing agents and deliver any re-training initiatives
  • Conducts follow-up calls to ensure new Agents are able to provide
  • Escalates non-operational issues to relevant team members
  • MoneyGram appropriate services to customers
  • Ensures local operational issues of commercial importance are escalated to the next level to the appropriate individual/teams in a timely manner
  • 5-8 years' working experience in a customer-facing support role within a front-line customer service/help-desk/sales support/operations environment
  • Computer literacy excellent working knowledge of the MS suite of packages and operating systems
  • Ability to communicate clearly to people for whom English is not their first language
  • Excellent customer service skills, responsive to the needs of Agents, customers and the business
  • Able to influence others to ensure issues are resolved
  • Able to work in a culturally diverse environment
  • LI-SG1
79

Product Operations Executive Resume Examples & Samples

  • Report to the Product Operations Manager to assist efficient product launch for APAC regions
  • All Product Set up Activities, utilizing and maintaining multiple databases to obtain and update product attributes
  • Serve as subject matter expert for Product Add Launch Processes. Coordinate and be responsible for Product Add Projects, including project entry, plan, schedule, and make sure work items meet their timelines
  • Monitor and report on project/work item progress to stakeholders in a timely manner, utilize Scheduling and forecasting to Reduce Escalations
  • Interaction with all key international resource functions to manage all projects through from end to end and follow technical processes to ensure projects and products are launched in a timely manner. Track and log issues to be addressed at quarterly reviews
  • Interaction with International Ops team counterparts to ensure commonality in role and responsibilities as well as best practices
  • Build rapport with Asia Pac Account Managers to enable effective communication orders and a close/collaborative working relationship
  • Maintain master database of regional product information, manage data inventory and reordering
  • Maintain Test card Inventory for all active Asia Pac Products, management of stock budgeting and forecasts
  • Create and maintain up to date documentation and processes
  • Employee may perform other related duties as assigned to meet the ongoing needs of the organization
  • 1 – 2 years Applicable Experience Working in an Operations type role in a relevant Industry and/or setting is highly desirable
  • Willingness to learn and ambition to be successful
  • Confident communicator & ability to interact at any level
  • Highly organized with acute attention to detail and ability to manage several projects & tasks simultaneously
  • Results-focused, collaborative team player with proven ability to also work independently
  • Strong technical skills and not afraid to ask questions to ensure a thorough understanding
  • Ability to work under pressure in an ever changing business environment
  • Ability to work equally well independently or part of a team and able priorities tasks
  • Highly proficient with Microsoft Office (Word, PowerPoint, Excel)
80

Operations Executive, Stoke Poges Resume Examples & Samples

  • Ensure high levels of communication with key customers both internally and externally
  • Maintain relationships with established dealers/suppliers
  • Attend department and sales branch meetings. Maintain regular contact with the branch
  • Promote and support internal and external incentives
  • See beyond the departments boundaries via keeping up to date with all forms of communication within SFS
  • Contribute to various projects
  • Strong internal relationships with the following departments: Sales (internal & External), Asset Management, Collections, Customer Service, Customer Accounts and Finance
  • External relationships with dealers, suppliers and end users
  • Experience working in a customer service role within an office environment
  • Self motivated, reliable, enthusiastic individual looking to learn and develop in a large organisation
  • Professional individual with excellent communication skills
  • Experience working within a financial/banking environment will be highly beneficial
  • Competent user of IT and MS Office suite
81

Operations Executive Resume Examples & Samples

  • Responsible for daily Intermodal, Equipment and Inland Container Terminal Operations execution
  • Managing connection of cargo to destined service, avoiding/ managing service failures & minimizing claims & liability. With special focus on key clients
  • Responsible for maintaining requisite empty inventory at responsible locations to maximize exports & work in tandem with cross functions to increase equipment match back, reduce positioning cost
  • Responsible for ensuring that equipment does not stay as longstanding
  • Work closely with cross functions & external stake holders to proactively solve operational challenges & deliver what we have promised to the customer
  • Responsible for adherence to all defined operations processes at all responsible locations & Comply with regulation in place
82

Ad Operations Executive Resume Examples & Samples

  • Manage day-to-day relationships with Platforms (like DSPs, DMPs, SSPs, etc.), Publishers, Ad Exchanges and Ad Networks
  • Review and evaluate partner/platform performance metrics across all direct Advertiser/Agency business and direct partner/platform business
  • Manage implementation and technical troubleshooting of new and existing client implementations across both internal teams and key client contacts
  • Collaborate with Sales Engineering, Product and Business Development teams to identify and capitalize on new business and growth opportunities with existing clients
83

Campaign Operations Executive Resume Examples & Samples

  • Applicants must have proven experience in Digital Operations and Airtime management
  • Clear understanding of the TV/Digital advertising industry
  • Strong knowledge of using an adserver to cover both Display and VOD advertising
  • Ability to work under pressure on multiple projects and to meet strict deadlines
  • Excellent administration and computer skills including a good knowledge of Excel
  • Experience in using Business Objects to create extensive reports
84

Operations Executive, Grabhitch Resume Examples & Samples

  • Responsible for maximizing driver retention, trips per driver, and passenger retention
  • Executes on daily tasks needed for smooth running of the business, and for cultivating an active GrabHitch driver and passenger community
  • Sets out and implements key SOPs for various processes, communicates SOP to stakeholders and supervises the implementation of these SOPs (including how to address customer feedback, payments failures)
  • Monitors efficiency of the current processes; implement changes to optimize efficiency
  • Communicate with drivers via formal and informal channels to inform them of the latest developments in the app and seek their feedback
  • Communicate with passengers via formal and informal channels to address complaints, communicate latest promotions / activities, and take feedback
  • Propose, negotiate and implement various perks or loyalty rewards for the driver and passenger community
  • Grow the community via partnerships or collaborations with various relevant groups (e.g. carpooling clubs, schools)
  • Analyse and monitor relevant driver metrics (e.g. active rate, match rate, churn rate) and implement initiatives to improve the health of the driver community as needed
  • Bachelor’s degree or Diploma in any field
  • Fresh graduate are encouraged to apply
  • Ability to work independently and deal effectively with complex, changing, and ambiguous environments
85

Business Operations Executive Resume Examples & Samples

  • Provide the critical analytical thinking on various projects and initiatives: Develop internal performance trackers and reporting. Develop sophisticated tools, including city level performance, product adoption, and productivity
  • Key client contact: Be the first point of operational contact for all Special Project clients
  • Build and execute operational processes:Across our various initiatives, review operational processes to streamline our scaling potential
  • Manipulate and transform data: Design, build, run and improve reports. Identify and develop possible data sources that are not currently covered
  • Performance Tracking: Design and execute goal-setting, KPI/performance review, key programs reviews
  • Min. 2 years of relevant operational or analytical work experience
  • Can demonstrate strong analytical achievements
  • Excellent analytical and numerical skills
  • Strong track-record of hitting targets and exceeding business expectations
86

Operations Executive Resume Examples & Samples

  • Ensure that the service provider has the necessary resources to perform their role and effective co-ordination of the physical workplace, for people and the organization
  • Manage all financial aspects associated with the Group Property scope within the areas of responsibility
  • Ensure the service provider owns and provides timely reports on monthly performance
  • Support the service provider and customer base with management and control of discretionary spend as well as the creation of capital budgets, prioritizing spend on criticality and condition
  • Develop and maintain a strategic stakeholder management plan that ensures an effective strategic interface is achieved, such that the country manager is able to: understand the overall business strategy, the drivers, measures and objectives, how it is developed and implemented, along with relationship with Group Property's strategies and objectives
  • Establish and maintain effective reviews of strategy with both Group Property HQ and the business, to ensure it aligns with any change in circumstances, that potentially impacts on property and facility services
  • Ensure that the site property strategies align with the site business and Group Property strategies
  • Create effective interfaces with the service provider and their delivery teams that ensures appropriate tactical changes to the service delivery, such that they may be required and can be delivered in the most efficient way
  • Develop and maintain a continuous improvement program, in-line with the challenges at sector & business level
  • Lead & Manage team of four that provide support Facility Management services in Corporate Space, Strategically manage the supplier relationship within the geographical area of accountability
  • Accountable and responsible to manage the Service Partner to meet all budget and cost challenges based on a broad based skill set to programmatically manage the service partner
87

Operations Executive, SO Resume Examples & Samples

  • Ands-on experience on security setup/maintenance process is preferred
  • Should be open to work in night shifts
  • Ability to work under pressure and handle escalations
88

IM , Operations Executive Resume Examples & Samples

  • Assist with the initial and on-going registration of the of the fund ranges in the various jurisdictions in which the fund are distributed, including liaising with regulators and legal counsel. The role will require the operations executive to learn/acquire knowledge of local requirements and regulations to ensure on-going compliance in these jurisdictions
  • Issue of documents to Library (document repository), websites and other parties, as required
  • Filing of final documents with various regulators
  • Maintain complete and accurate records
  • Maintain data information spreadsheets in accordance with business requirements and agreed Service Level Agreements
  • Ensure compliance with price publication requirements in the various jurisdictions in which the products are available for sale
  • Maintain Application Forms and associated suite of documents in accordance with business requirements
  • Provide support to the wider Operations Department when required
  • Internal/ External Legal advisors
  • IM EMEA Compliance
  • IM EMEA Marketing
  • IM EMEA Performance
  • Trustees and Custodians
  • External Translators
  • Other external service providers
  • Graduate preferred
  • Strong Organisational skills
  • Good Time Management skills
  • An ability to self motivate
  • Strong verbal and written communicator
  • Technical Skills, Knowledge, Systems Knowledge (and associated skill level)
  • Word/Excel skills
  • PowerPoint/Outlook/Adobe acrobat skills (not essential)
  • Academic/Professional Qualifications (or equivalent qualifiers)
  • Strong Administration
  • High Standard of English Language
89

Operations Executive Resume Examples & Samples

  • Currency conversion implementation
  • Cost-saving initiatives
  • Work as a first local point of contact to resolve agent and customer queries/issues in a timely manner, liaising with internal functional teams as appropriate, in relation to transactions, products, transaction forms supplies, delivery and template finalization, IT issues � initial set up and on-going queries, settlement of financial transactions, and MIS Report Analysis
  • Conducts follow-up calls to ensure new Agents are able to provide MoneyGram appropriate services to customers
  • Computer literacy � excellent working knowledge of the MS suite of packages and operating systems
90

Client Operations Executive Resume Examples & Samples

  • Providing support to client facing brokers by delivering timely and accurate production of insurance documentation and client billing
  • Developing your technical expertise in all major classes of insurance and Marsh’s specialist services
  • Build and maintain strong working relationships with internal and external stakeholders
  • Contributing to the achievement of Marsh Client Operations Service Level Agreements and key performance indicators
  • Collaborating with colleagues throughout the Marsh business to deliver a high standard of Client experience
  • Experience within a busy administration role within an office environment
91

Business Improvement Operations Executive Resume Examples & Samples

  • Perform existing process mapping and update whenever it is necessary
  • Build hypothesis and collect facts to identify pain points/issues/bottlenecks through data analysis, observation, interviews, and time study
  • Propose potential solutions and confirm it with business owners or users
  • Develop project charter consists of issues & risks, objective/targets, PIC, high-level timeline, potential solution, estimated cost, expected benefits (qualitative/quantitative), and change impacts
  • Define and maintain operating model (process flow, organization, KPIs)
  • Develop and maintain standard procedure and provide required templates for Operations and Business Improvement department
  • Liaise with Business Improvement Execution & PMO team on initiatives ready for execution
  • 3+ years experience in business process modelling or operating model design
  • Good in data analysis
  • Advance in excel, powerpoint, and visio
  • Have basic knowledge in finance
  • 2+ years experience in business improvement
92

Digital Operations Executive Resume Examples & Samples

  • Supporting the Digital Product Manager on the day to day running, testing and development of the Box Plus Apps
  • Responsibility for regular and ad-hoc reporting to the digital team, wider business and external partners
  • Working closely with internal and external developers to help scope, implement and test new product developments and features
  • Maintenance and development of internal systems used for data collection
  • Liasing with external developers, raising urgent bug fixes and support managing the product backlog
  • Previous experience managing databases (MySQL or similar)
  • Experience in a programming language (Node, Javascript, HTML5, PHP, Swift, Wordpress etc) or a willingness to learn on the job
  • Great analytical skills, working with the team on spotting trends and making recommendations
  • A bright and motivated person who can work as an individual and a team player, with excellent verbal and written communication skills
  • Great attention to detail, with proven organisation skills and a can-do approach to problems and challenges
  • Able to multi-task and work on a range of projects
  • And of course, a love of popular culture and music!
93

Operations Executive Resume Examples & Samples

  • Liaise with exhibitors, contractors, venue staff and RX UK teams on all aspects of on-site activity
  • Produce and organise manuals and relevant documentation
  • Work with the Operations Manager to ensure all Health and Safety regulations are complied with
  • Process the approval of stand designs and co-ordinate floor plan layouts ensuring the best yield
  • Working at a variety of venues. There is a considerable amount of travel involved for both site visits and organising the exhibitions
  • Experience of event organisation within the exhibition industry
  • IOSH Managing Safety Certificate (preferred but not essential)
  • Excellent multi-tasker
  • Good understanding of relationship management
  • Enthusiastic attitude
94

Direct Operations Executive Business Sponsor Resume Examples & Samples

  • Strategic thinker with demonstrated ability to work across functions and enterprise programs and initiatives
  • Strong leadership and communication skills and must lead by example
  • Self-motivated with the ability to multi-task in a fast changing work environment
  • Ability to handle and maintain highly confidential information
  • Ability to communicate and deal effectively with all levels of employees and management
  • Effective verbal and written business communication skills required
  • Flexible and adaptable to changing priorities
  • Familiarity and competency in ResWare or similar title related software
  • High school diploma/GED required. Bachelor’s preferred
  • Minimum of 10 years of experience in related field (title and escrow) which includes demonstrating expertise in a variety of the field’s concepts, practices and procedures
95

Operations Executive Resume Examples & Samples

  • Supporting SAP IT Solutions Team
  • Participating in daily duties of SIS Team
  • Gaining experience
  • Developing skills
  • Learning about our company
  • Unique opportunity to develop your skills in SAP and IT area
  • Experience in multinational company
  • Possibility of full-time employment after the internship
96

Operations Executive Resume Examples & Samples

  • At least 1 years working experience admin/ customer service environment
  • Knowledge of Logistical processes
  • Organisation skills
  • MS Office knowledge, Especially Excel
  • Experience with CRMs
  • Must speak Dutch and English
  • Knowledge of French is an advantage but not a must
97

Operations Executive Resume Examples & Samples

  • This position reports to the Division Manager and directly supervises the Junior Operations Executives, Technical Operations Assistant, Senior Inspectors, Inspectors, office staff and coordinates with the Technical Sales Specialists
  • Organizes day-to-day operations and assists the Division Manager in controlling operational activities of the division
  • Performs various supervisory and administrative duties. These include but are not limited to recommending changes in division policies, procedures and practices for continuous improvement, determining staff requirements of his/her unit, screening and interviewing short-listed candidates for hiring, training subordinates, recommending personnel movement and salary changes, work distribution and delegation, performance evaluation, and disciplining
  • Ensures implementation of his/her unit’s quality management systems including addressing SIRs raised
  • Performs technical jobs in the absence of the subordinates
  • Reviews and approves reports related to his/her unit
  • Performs other related duties as may be assigned either in support of departmental goal or for his/her personal or professional training, education or development as programmed by his/her immediate superior
  • Recommendatory authority on matters related to product development, pricing, promotion and place to improve market position for verification services
  • Approval of attendance records and overtime sheets
  • Recommendatory authority on matters related to staff that will enable him/her to execute any of the above-mentioned functions
  • Decision-making on corrective action for staff misconduct involving penalties of up to five working days and recommendatory authority for more than five working days penalties
  • Complies with the QHSE policies including but not limited to
  • Maintains a sound understanding of QHSE management techniques and the commitment to deliver QHSE performance that meets the expectations of SGS
  • Maintains a strong knowledge of and commitment to Group and Divisional QHSE Targets and Objectives by setting, monitoring and formally reporting local Targets and Objectives
  • Balances production and cost control demands with QHSE needs while not allowing one to become subordinate to the other
  • Ensures risk assessments are completed for all routine and non routine activities
  • Ensures Safe Working Methods are in place and applied in all operations and as identified by contract
  • Identifies client and project QHSE requirements and ensures these are built into the work while supporting the Group QHSE Management System
  • Ensures that suppliers / contractors are apprised of relevant QHSE requirements and that any adverse QHSE impacts of their activities or products are managed and minimized
  • Identifies and provides relevant QHSE training for their personnel
  • Actively promotes good housekeeping and safe use of equipment
  • Participates in incident investigations involving their department personnel
  • Assists QHSE staff in the completion of department QHSE audits
  • Organizing, human relations, communication and computer skills