Cloud Services Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the cloud services job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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K Kuhic

Kareem

Kuhic

7146 Schroeder Knoll

Philadelphia

+1 (555) 119 7438

7146 Schroeder Knoll

Philadelphia

Phone

p +1 (555) 119 7438

Experience Experience

Detroit, MI

Cloud Services Sales Representative

Detroit, MI

Schultz and Sons

Detroit, MI

Cloud Services Sales Representative

Applies creativity and judgment in developmental work on very complex opportunities or other projects within the business environment
Develop and execute on sales/business plans to achieve quarterly sales/business objectives and providing accurate and timely reports/forecasts
Developing and maintaining effective working relationships with other Oracle sales teams
Make decisions based on scope of the deal and possible trade-offs to best meet client's objectives within the limits necessary to win the contract
Understand a company's industry and business situation and create account strategies to penetrate line of business and IT
Work with Analytics and Cognitive leaders in selected geographies to achieve/exceed quarterly and annual signings and/or revenue quotas on a consistent basis
Used to work with Quota & target set

Houston, TX

Site Reliability Engineer, Cloud Services

Houston, TX

Kulas, Zemlak and Mueller

Houston, TX

Site Reliability Engineer, Cloud Services

Working Knowledge of Automation Frameworks and development and scripting languages (C#, PowerShell, Chef, Puppet, etc.)
Manage the infrastructure for a cloud service that processes a billion metrics per day, and replicates tens of billions of database writes to our backup service
Working knowledge of network hardware, network protocols and VPN connections
Working Knowledge of Security protocols and technologies such as SAML and Federated Identity Management
Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement
Working knowledge of web and network protocols and standards (HTTP, TLS, DNS, etc)
Working Knowledge of NetScaler and related networking technologies and topologies

present

New York, NY

Pre Sales Solution Designer Datacenter Cloud Services

New York, NY

Dicki LLC

present

New York, NY

Pre Sales Solution Designer Datacenter Cloud Services

present

Interfaces with the Solution Lead, Proposal Manager and Bid Manager
Provides performance feedback for tower team members to their leaders
Participates in the development of HP Value Proposition
Risk mitigation and assumption management
Provides market price information for the technical solution
Responds to and supports the Bid Manager in executing the bid process
Provides guidance and direction to the Tower SMEs

Education Education

Bachelor’s Degree in Computer Science

Northwestern University

Bachelor’s Degree in Computer Science

Skills Skills

Strong negotiating skills, comfortable executing against recommendations & plans by overcoming barriers and resistance
Ability to forge strong relationships and build a wide network throughout the firm
Strong communicator with good interpersonal skills to interact with the highest level of Management within the business
Bake in attributes of security, auditability and observability into the platform
Excellent organizational skills, attention to detail and a pro-active approach to the role
Deep understanding of principles of distributed systems design, including fault-tolerance, high-availability, scalability and security
Scipting experience in Bash, Perl or Python is desirable
Proficient in software development, with a track record of having built and delivered large systems
Working knowledge of following risk domains
Considerable experience in the design and implementation of CI/CD pipelines; automated build and test systems

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Senior Product Manager, Cloud Services Resume Examples & Samples

Elicit market problems through market research, productive relationships with customers across Blackboard’s client base, and internal sources of market knowledge and expertise; prioritize those problems against market and business needs; and own requirements definition in support of solving those market problems
Work closely with Blackboard’s Industry Managers and other Product Managers to identify key product and/or solution gaps within Blackboard’s cloud platforms and solutions
Manage offerings through their full life cycle from concept to end of support, including customer transitions between product offerings
Collaborate daily with product development to ensure projects are clearly defined and properly phased to facilitate timely delivery of products
Oversee business-level verification and market beta testing of new capabilities
Work with sales and marketing teams to develop successful go-to-market programs that enable sales to effectively position the products and solutions. Own and drive product go-to-market activities in support of achieving revenue goals for the products and solutions
Stay abreast of the competitive environment for learning management systems and other educational technology
Represent Blackboard in key industry events and initiatives
Minimum of 2 years experience in product management and/or relevant experience in a software development environment
Previous experience with cloud-based/SaaS products and solutions and with continuous deployment methods
Strong market focus with the ability to synthesize knowledge from multiple external and internal sources and define priorities that both address market problems and meet business needs
Strong communication and presentation skills, both written and oral
Ability to guide and work with cross-functional teams
Ability to work effectively with remote teams
Ability to manage multiple projects
Experience with the education and/or educational technology market desirable
Experience with the Pragmatic Marketing framework for product management/product marketing activities desirable

Dir Product Management Cloud Services Resume Examples & Samples

Own and define product vision, strategy, market requirements, product requirements, competitive analysis and execute on productization lifecycle of Cloud Services components assuming full responsibility for results
Experienced in leading, effectively defining and managing complex platforms and/or cloud services that are highly reliable and scalable
Technologists with the ability to synthesize customer needs and competitive insights into a product plan, and creating buy-in for the product vision both internally and with key external partners
Manage services APIs as a product through the full life-cycle - from writing requirements to defining plan of record
Cross-functional collaboration including Engineering, Design, Marketing, Supply Chain, Sales, Finance and Operations
Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, product, and technical goals
Think and evolve services holistically in response to use of on- device experiences. Then manage change to services addressing the needs of products that are dependent on cloud services
Ability to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with a strong, talented, opinionated teams and exhibit judgment to make tradeoffs
A strong track record of delivering high quality technology products/ services in a very high growth environment where priorities and structures shift rapidly
Understand and champion customer requirements by being analytics and data driven
Experience in Product Development methodologies (Agile experience receives extra credit)

Pre Sales Solution Designer Datacenter Cloud Services Resume Examples & Samples

Manages all deliverables pertaining to the relevant tower including
Solution quality (Bill of materials, bill of labour, Transition and Transformation approach)
Solution delivery feasibility
Risk mitigation and assumption management
Financials
Alignment of Client requirements to HP services
Participates in the development of HP Value Proposition
Leads SMEs contributing to the tower solution on a day-to-day basis to manage assignments, schedule and deliverables
Participates in resourcing and evaluation of tower resources
Provides performance feedback for tower team members to their leaders
Prepares for and facilitates solution governance and approval reviews
Validates and approves all deliverables for the tower
Interfaces with the Solution Lead, Proposal Manager and Bid Manager
Assumes client-facing role as needed in participating in Yellow Pad presentations and other customer briefings
Provides guidance and direction to the Tower SMEs
Delivers solution, cost/pricing models, and proposal content efficiently, effectively, and timely
Provides market price information for the technical solution
Ensures solution is complete, sound and costed accurately
Obtains acceptance and approval from Solution Lead/Delivery Lead
Ensures an HP Competitive Advantage
Responds to and supports the Bid Manager in executing the bid process
Knowledgeable of the technical aspects of the tower (i.e., network, hosting, desktop, security etc.)
Experienced in designing and delivering solutions for real clients
Clearly articulates solutions for the tower and explains why the solution is what it is and why that approach is of value to the client (understands the pros and cons of the solution). Can explain how does the solution meets the client's goals and objectives
Can listen and adapt to client HP and discussions "real time". Exhibits a confidence in the solution but also exhibits flexibility and willingness to listen and adapt
While possessing good technical knowledge, they must have a developed business acumen
Understands and can readily articulate how their tower or solution integrates with the larger holistic solution for the client
Understands and can articulate all aspects of transition/transformation/migration from the current situation to the proposed end state. This includes major milestones, timelines and manpower (both supplier and client)
Understands and can articulate the solution from a people resource perspective -- tower solution maps seamlessly to the HR people plan
Understands and can articulate all aspects of Financial and Operational Responsibility Matrix for their tower
Understands and can articulate their part of the ongoing delivery and Governance
Ensures HP’ delivery plan meets client and HP expectations
Ensures solution components align with standards and best practices
Ensures cost and pricing models align with standards and best practices
Delivers high-quality and complete proposal documents
Keeps to the schedule
Identifies resource issues and escalates to the Solution Lead
Minimizes issues and inconsistencies
In-depth knowledge of datacenter and cloud technologies including – Compute, Storage, Private and Public
Cloud architectures
Understanding of the application of these technologies to client business scenarios
Five or more years experience in technical solution design for complex IT environments
Extensive project management experience in IT environment
Proven capability of designing datacenter and cloud services proposals for large opportunities
Proven track record of winning datacenter opportunities
Overall experience in IT should be 11-15 years
5 - 7years’ experience in IT Presales/ IT Technical selling / Consultative selling/solution/account management
5 - 7years’ experience in project/program management
Should have hardware configuration knowledge of servers/storage/cloud, should be in a position to evolve the BOM for the design
Should beable to architect an appropriate technical solution to meet the customer's requirements
Familiar with mainframe, enterprise applications hosting, web hosting and managed services solutions
Should have knowledge of the latest technology in Server and Hosting domain
Candidate must be able to work with the different hardware vendors to adequately architect and size the hardware needed
Must have excellent communication skills
Working knowledge and experience with transformation and migration
Project Management
Create high-quality documentation of all relevant specifications, systems and procedures
Certifications such as ITIL,ITSM
Handled RFP, Exposure for having done ITO design/ costing / Pricing
Exposure to international clients
PMP and ITIL certifications
Creativity and Innovation
Financial Statement Analysis
Business& Finance acumen
Presentation skills, Interpersonal Skill
Competitive analysis

Cloud Services Specialist Cloud Infrastructure & Managed Services Resume Examples & Samples

Experience with automation/orchestration tools desirable
Software development experience with Java, Python, or Ruby desirable
Database administration experience desired

Cloud Services Senior Engineer Secure Works Resume Examples & Samples

Collaboration with cloud engineers, cloud architects and DevOps architects in understanding new cloud technologies, assessing impact to security services operations, and proposing solutions to existing business problems
Proactively look for ways to create efficiencies within operations as it pertains to the tools and technology used by Dell SecureWorks to support their customer base
Strong experience with the Agile software development methodology and collaboration with
Strong organizational skills with the ability to work in a rapidly changing environment and manage

Account Manager Enterprise Cloud Services Resume Examples & Samples

Provide single point of client contact for the overall customer/NaviSite relationship
Maintain skills and ability, and understand the process for obtaining contracts across a variety of service offerings, add-on requests, contract renewals, and additional business opportunities per defined procedures
Responsible for account planning, including identifying and documenting clients' organizational structure, IT initiatives, application needs, etc... and maintaining this info ongoing
Maintain expertise in technology in order to meet and address all client business needs
Handoff all data needed to the appropriate post-sale resources to support closed projects through to implementation
Maintain customer satisfaction focus in all activities and overall responsibility for relationship retention
Proactively drive efforts to improve the client's experience with NaviSite's solution (recommended upgrades, configuration changes, etc.)
Maintain regular contact with technical client contacts to explore possible sources of assistance or to coordinate services being offered
Develop and maintain positive client relations with business contacts to facilitate sales process
Lead periodic Client facing account reviews, including NaviSite's operational and executive team, based upon nature and complexity of account and predefined templates and procedures
BS/BA degree and Internet technology background strongly preferred
10+ years of strong technical sales experience in a services environment with ability to offer and support technical opinions/solutions. Networking, Software, data centers, ISP, and enterprise systems experience especially preferred
10+ years experience in client services
Generate innovative ideas and challenge the status quo
Extensive regional travel is required

Senior Director, Cloud Services, Brand Resume Examples & Samples

1) Leverage global brand awareness efforts/assets. (Influence Cloud content — one of our two strategic corporate levers this year is this notion of "One Cloud" so we will have an opportunity to have a big voice within the larger message.) Draft off of global spending and top off with our own budget as we identify gaps. 2) Rethink PR…how do we have a loud voice inside VMware and more importantly, get more than our fair SOV in the market? Think new agency and new approach, scrappy, start-up mentality to break through the Cloud clutter and get noticed as a brand to be reckoned with. This will include focusing on thought-leadership programs. 3) Influence brand awareness across the teams (starting with the field) — this is where unique and creative campaigns could come into play…think internal campaigns to generate interest internally that we can then flip to external, customer-facing. Think along the lines of scalable, campaign-in-a-box type that can be replicated again and again, (not ad campaign but marketing campaign) 4) Liaise with our corporate marketing team and their naming agency to represent the vCA name and other cloud services naming strategy. This person will manage the Cloud Service team’s product naming architecture. 5) Work with research partners to manage a comprehensive set of measurements to monitor progress of Cloud Services campaigns globally, including annual and quarterly brand tracking studies which will require analysis to influence adjustments as needed to respond to the campaign metrics data. Focus on what customers want: manage market conditions so customers understand why they want our services, exploit use cases, help develop referenceable accounts; work with marketing operations to ensure customer contactability
15 years in leadership roles including 4-5 years as a Sr. Director of marketing
5 years of PR and Brand experience in tech for the enterprise segment
Both agency and client-side experience preferred
Proven track record building high performance brands through unique and differentiating methods
Successful track record in building brand programs and global awareness campaigns across a variety of media channels, including social media and search
Strong foundation in campaign development and demonstrated success across PR, advertising, brand, research and measurement
Ability to show initiative by building on past experiences yet still develop (yet possess strong capabilities to develop) creative, unique awareness and brand programs for VMware’s Cloud Services division
Proven ability to manage external agencies and lead internal resources to encourage commitment and deliver on programs and campaigns ensuring they are on brief, schedule and budget
Superior analytical and reporting skills
Strong communication and creative skills
Ability to thrive in a fast paced, rapid growth environment
Comfortable working in a very matrixed environment with cross-functional teams at all levels
Experience managing multi-million dollar budgets
Solid understanding of international markets, and managing global programs
Proven track record building successful global vendor relationships with a variety of business models (i.e., project work, retainers, etc.)

Intern Mts, Cloud Services Resume Examples & Samples

Collaborate with visual designers, user experience, UI developers, and backend engineers to implement new features. Ability to implement both UI and web layer work on server side is a big plus
Assist with project team members (UX designers, Product Management, Server side backend developers) on delivery features on a ongoing basis with a quick turnaround
Proven ability to handle multiple, complex technical projects and have the flexibility to work in a very dynamic environment

Intern Mts Development, Hybrid Cloud Services Resume Examples & Samples

Help build the next Cloud OS by concentrating on the deployment automation platform
Help us build a framework we will be using to validate that a key product we sell to service providers (vCD) performs as expected and advertised at scale, and that the Hybrid Cloud (vCHS) also performs at large scale
Develop tools

VP IT Operations / Cloud Services Resume Examples & Samples

Design, implement, and administer technology solutions, strategies, policies, procedures to accomplish align with the business requirements
Direct the management team in charge of 24x7 IT and Cloud Operations including: application development, server and network engineering, IT enterprise applications, 24x7 operational support, IT Service Desk, IT purchasing and Security
Change Management, Disaster Recovery and Business Continuity Risk Mitigation;; Security Risk Management
Client / Vendor Relations and negotiations

Senior Operations Pm, Cloud Services Launch Resume Examples & Samples

Engage with Product Marketing, Ops Planning, and Launch stakeholder teams to identify, document, and baseline Key Launch Scenarios and/or Focus Areas for each launch
Lead Cross-Company forums centered on Key Launch Scenario Experiences, driving out pitfalls and gaps in planned, customer impacting, readiness solutions across partner teams
Partner with stakeholders to identify and capture what launch success metrics look like within each work stream
Run project launch teams as needed, facilitating effective meetings and driving key decisions with stakeholders in order to ensure a solid Plan of Record
Effectively communicate project and state-of-the business status to organizational leadership
Assess current launch processes and systems, identify gaps and suggest/implement solutions to support existing and new business initiatives
Accountable for Project Management of all facets of launch from concept to release through the scoping and implementation phase
Identify requirements and document a working Plan of Record, driving change control, managing issues and escalation, triage, cross group coordination and milestone management
Responsible for working with the Product Marketing Group to define program requirements, disseminating information effectively to cross-group and downstream partners resulting in a successful product launch
Responsible for driving accountability across various work streams throughout the launch process
Develop and maintain all applicable project documentation to include: Launch Conditions of Success, Partner and Customer Experience Maps, Plan of Record (POR), Issue and Risk tracking with mitigation plans, Milestone schedules with dependencies, Status Reports, Communication plans and Sustain activities
Identify business and project issues and drive to effective solutions
Responsible for building and maintaining highly collaborative and effective working relationships with the Product Group and other operational partners to enable proactive planning, smooth communication, and issue resolution
Understanding of Operational functional areas. The ability to articulate operational requirements and discuss specific aspects with business strategy
A minimum of 10 years of experience in project/program management
A minimum of 3 years of cloud services experience
New product/new business introduction experience
Strong reporting/analytics communication and presentation skills
Strong conflict resolution skills and ability to influence at senior levels outside the group
Extremely organized with the ability to stay current with multiple competing priorities
Proven cross-group collaboration skills and ability to positively influence and engage resources across Microsoft on a regular basis
Strong interpersonal skills and high competence to influence the team to drive for results (including the ability to influence effectively without authority)
Microsoft product management and/or product marketing launch experience is strongly preferred
Experience with Microsoft Project is preferred
PMP is preferred

Group Engineering Manager, Cloud Services Resume Examples & Samples

You have a passion for being a mentor and a teacher
You can maneuver sometimes vague requirements
You have a passion for devops and continuous delivery
Manage a team of developers and software architects responsible for cloud services
Own your team’s technical strategy and roadmap in close collaboration with other engineering and product managers
Build and foster a high performance culture, mentor team members and provide your team with the tools and motivation to make things happen

IT Service Delivery Manager Nocand Cloud Services Resume Examples & Samples

3) Providing leadership and guidance for business impacting IT issues
4) Establishing a consistent approach to maintain system wellness across
1) Serve as Service Manager for Cloud Services Service Area. This
8+ years IT experience required
LI-KG1

Cloud Services Solution Sales Specialist Resume Examples & Samples

At least 5 years experience in understanding of competitive Cloud and/or ERP technologies and their place in the market
At least 5 years experience in consultative selling experience to the executive level
At least 5 years experience in working in or selling to one of the following industries: [Financial Services / Insurance, Public Sector or E&U or Manufacturing]

Technology Technology Infrastructure Cloud Services Risk Officer Resume Examples & Samples

Coordination of audit (internal or external) response for supported area
Drive risk management requirements into the SDLC/PDLC including assurance of both engineering and operational cross review
Engaging in the budget and prioritization process to promote risk program initiatives
Manage the process to assess, self-identify and remediate risk issues
BCP plan coordination and management
Assure achievement of risk commitment deliverables to defined, measured, performance standards (e.g. internal audit findings, Tech Risk issue management)
Assure achievement of control performance objectives to defined, measured, performance standards
Assure achievement of vulnerability remediation achievement against defined, measured, performance standards
Strong ability to drive both senior managers and teams to achieve objectives
Technical and operational understanding of products/services covered
Proven project management skills
Views the role as a mission

Technology Technology Infrastructure Cloud Services Cloud Windows Engineer Resume Examples & Samples

Technical Windows infrastructure solutions architect responsible for providing Level-3 support
Engage product engineers on requirements, roadmap development and platform integration
5 years or more experience with
Windows administration and troubleshooting skills for Microsoft Windows7/2008/2012 server and desktop platforms
Large scale windows systems management and patch management technologies and support
Virtualization technologies and application, deployed to scale
Working on various enterprise products: Citrix, Terminal Server, HyperV, DPM, DFSR, Print/File
High-performance, highly-available and low latency computing environments
Providing high-level windows support in complex environments and interacting with nontechnical and technical users
Excellent interpersonal and communication skills (verbal, written)

Cloud Services Channel Leader Resume Examples & Samples

Thoroughly understands and applies IBM strategies and offerings for Cloud Services, with deep knowledge of the offerings in the assigned Cloud Service lines. Creates solutions which are tailored to client’s business needs and works with partner to help integrates the cross Service Line capabilities in a way that is valued by the customer and superior to the competition
Models successful win strategies at other clients with the same business needs and also across other geographies of India
Understands and navigates IBM to identify and acquire critical resources needed to develop the best solution for the client
Maintains strong relationships with executives and influencers in the IT and Line of Business organizations in assigned accounts. Understands the client’s business, including their organization, financial, competitiveness in the market, industry and business issues. Works closely with the BPRMs in the region and the assigned partner for the account/opportunity in progressing the lead from "identified" to a well "qualified" opportunity
Ensures inclusion of any service within the full Cloud portfolio which enriches the solution, addresses the client needs and adds value
Is aware of IBM’s methods and models used in the solution and can articulate their value to the client
Understands the competition and develops and executes a winning sales strategy
Is accountable for the BP organization’s performance , in the Large enterprise & SMB space, to meet Business Partner and business commitments and promote long-term Business Partner relationships
Ensures financial integrity as well as oversees budgeting, planning and business controls, in all transactions with partners and customers
Enhances sales performance by optimizing Business Partner routes to market, utilizing account planning, sales cadence, etc
Serves as a role model and coach for IBM Values and operates with a client value mindset
Understands the Business Partner's strategic business objectives and business processes/metrics, including their organization, financial decision-making process and business challenges
Must have solid channel sales experience , preferably in enterprise hardware industry but not a pre-requisite( can be from non enterprise IT )
Will be responsible to drive monthly , quarterly & annual revenue for IBM Channel business by working along with the regional BPs
At least 10 years experience in 10 years of experience in selling cloud services

Senior Solution Architect, Cloud Services Resume Examples & Samples

Provide technical pre-sales and post sales support for all facets of the entire NaviSite product line for prospective and existing customers
Participate in customer facing meetings to determine business and technical requirements that will be used in developing solutions that map within NaviSite’s capabilities
Provide technical product expertise during meetings to prospective and existing customers, advising on deployment architectures, and handle in-depth technical questions during sales meetings and calls with the goal to build long-term business relationships and become a trusted advisor within each account
Articulate our value proposition, present product information, and build value throughout the sales process to all departments of the customer's organization in support of the selection of NaviSite
Provide technical and liaison services for NaviSite relating to implementation, configuration, performance monitoring, tuning, and customer production cutover
Contribute to sales process improvement, including developing knowledge bases, creating sales tools and mentoring other Solution Architects
Responsible for pricing of the solution based on requirements. This includes working with price lists, bundles, and obtaining special approvals for discounting, product deviations
Lead Data Center tours for prospective clients
Provide assistance with hardware purchases and procurement

Senior Engineering Manager, Cloud Services Resume Examples & Samples

You understand what it takes to build and support massively scalable cloud services
You are a leader with vision
You have a sense of humor and don’t take yourself too seriously
Manage a team of developers and software architects responsible for building highly available, massively scalable cloud services that address the unique challenges of data storage and collaboration for the design industry
Help drive key cross cutting initiatives to improve developer experience, standardize our continuous integration and continuous delivery pipeline across all services and enabling both internal and external open source development practices
Work with your team to help understand requirements, evaluate new features and architecture and help drive decisions
Build collaborative partnerships with software architects, technical leads and key individuals within other functional organizations

Cloud Services Executive Architect Resume Examples & Samples

Tertiary qualification in Computer Science, BS/BA, Information Systems or equivalent. Advanced industry certifications (e.g MCSE, Comptia, CCNA) desirable and/or strongly preferred
Architectural Certification or working toward architectural certification
Be an Australian Citizen and hold a Australian Government Baseline Clearance
Experience in Architecture or Solutions Design, Operational Support and Business Analysis including
Minimum 5 years’ experience in technology roles and/or related experience
Minimum 3 years’ experience in enterprise-class IT infrastructure environments including a working knowledge of scripting, networking, storage, facilities and servers

Cloud Services Sales Specialist Resume Examples & Samples

Demonstrate the ability to understand, provide demo capability, as well as sell and negotiate Cloud Infrastructure as a Service (IaaS) and hybrid Cloud related solutions
Demonstrate customer experience in selling, progressing and closing, complex, and often transformational solutions
Develop and present technical solutions and configurations for infrastructure as a service with our clients including Cloud instances, storage, networking, OS, database and managed services
Engage directly with IT and/or C-level executives to understand their key challenges and demonstrate and price solutions that fit their needs for IaaS based solutions
Engage directly with line of business executives to understand their key challenges and demonstrate and price solutions that fit their needs, as well as building solutions using IBM Cloud portfolio
Develop and execute tactical and strategic sales strategies that leverage existing client relationships, drive plans that capitalize on or create compelling events and highlight IBM's differentiation to win business opportunities
Lead cross discipline teams towards a common vision while operating effectively in a matrixed environment
Knowledge of IBM Cloud Services portfolio in addition to a robust knowledge of the Cloud services marketplace
Technical skills that enable quality Cloud offering portfolio selection and the creation of conceptual solutions
Ability to maintain IBM internal relationships with a matrixed set of peer sales and support organizations will be required in order to maximize IBM overall cloud sales efforts
Manage a specific sales territory and work with other sales and support teams to achieve territory sales
Ability to perform prospecting, demand generation and opportunity harvesting in assign territory
At least 3 years experience in selling and demonstrating IaaS, hybrid cloud solutions or other cloud services and 10 years experience in IT solution and services selling
Chinese traditional: Fluent

Cloud Services Delivery Lead IT Resume Examples & Samples

Successfully execute the project to agreed schedule, budget and scope
Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
Plan the project based on a defined need – results in detailed scope/budget/schedule baseline
Monitor and drive the work to ensure that the project remains on track and in control
Plan for and manage change
Reports on variances to the approved project baseline
Close the project to formalize acceptance of the program/project result and release program/project resources
Interface and communicate with project team, management and stakeholders
Manage project work and resources to enable successful and timely completion of the program/project
Performs gate reviews and quality assurance reviews with all aspects of IT organization and business sponsors
Delivery of programs/projects aligned to overall business and technology strategies and architectures
Work within defined governance processes
Manage external contracts and suppliers where required
Lead the development of the project charter and scope, and ensure delivery of the solution to schedule, budget and scope
Develop objectives, phasing and content of the program/project to deliver on the business case benefits, budget and timescales
Manage to the objectives and plan by thorough risk, issue and change management across both business and IT parts of the program/project
Ensures that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables
Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule – manages variances
Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans
Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
Develop and manage plans to address program/project strengths, weaknesses, opportunities and threats
Ability to balance both the "science" of how to perform program/project management and the "art" of program/project management, which is learned through experience and skill training/application
Analytical skills and problem solving skills needed to manage multiple factors on a program/project simultaneously
Demonstrate business analytics to manage and meet sponsor and customer needs
Experience of managing IT programs/projects with personal accountability for delivering to time and cost for large, complex programs/projects
Program/project management methodology, tools and templates (includes program/project planning, schedule development, scope management and cost management)
Track record of customer focus, based on openness, trust, and delivering on promises
Extensive experience of delivery that includes the use of supplier and off-shore resources
Superior experience in managing to contract; ensuring clients and suppliers alike perform in accordance with original agreement
Experience across packaged and bespoke systems and infrastructure, ideally on an international basis
Management skills to manage one or more large, complex programs/projects simultaneously
IT background with experience across the systems development life cycle with experience in all program/project phases – plan, initiate, elaborate, design, build, test, implement
Knowledge and use of industry-standard program/project methods, tools and techniques e.g. RAIDS, budget, communication
Strong team working skills across matrixed client, supplier and geographically dispersed virtual teams
Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
Leader in the use of IT methodologies, processes and standards for program/project management
Direct supervision provided by an experienced lead or sub-lead; frequency on a weekly or as needed basis
Act independently to deliver program/project to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated
Leads project teams consisting of cross functional, global, and virtual groups; directly supervises staff; assigns responsibility to members; monitors progress
Coaches, mentors and supports less experienced program/project managers
10+ years working with a corporate IT environment
2+ years of experience in project management

IT Manager, Cloud Services Resume Examples & Samples

Lead tactical design, delivery and operational support for cloud services for the NBCU Service Management department, supporting NBCU businesses
Lead/participate in the strategic design and support of NBCU’s IT Cloud Service offerings
Demonstrate experience conceptualizing a wide range of complex cloud computing configurations
Research and champion cloud computing aggregation and integration
Participate in industry-wide cloud computing consortiums; help clarify the cloud computing concept
Monitor industry trends and market directions of cloud computing service models
Research and apply developments in cloud architecture
Ensure that cloud implementations adhere to the applicable IT governance model and comply with organizational information technology policies
Define, implement, manage, and improve operational support processes
Manage work allocation amongst team members and ensure successful and timely closure of tasks & work assignments for a high degree of customer satisfaction
Define and implement operations reporting and support dashboards
Define and implement processes that allow workloads to be routinely moved between internal and external providers
Coordinate with customers on execution of their projects using NBCU private and public cloud solutions
Support cloud servers and environments with installations, configurations, patching, network and VLAN configuration, security configuration, db and file backups, systems monitoring, and alerts
Monitor and report on availability of production systems
Automate operations management working with NBCU Automation team
Track and optimize cloud hosting related billing
Review operational and financial metrics with customers and leadership
Bachelor degree in Information Management or Systems, Computer Science, Engineering or other related technology field
Minimum 3 years experience in managing an IT Engineering or Operations team
Minimum 2 years experience with Cloud managed tools such as cloud watch and/or cloud cruiser
Minimum 2 years of experience leading/overseeing a public cloud hosting environment as customer or provider
Minimum 2 years of operational expertise with infrastructure configuration tools Puppet or Chef
Minimum 2 years experience in resolving system / application technical problems
Minimum 2 years experience with cloud security architectures and secure data transfer protocols
Minimum 2 years experience in developing scripts to automate software deployments and installations
Minimum 2 years experience designing or maintaining networks with Client to Site and Site to Site VPNs
Minimum 2 years experience in Cloud Financial Management (billing, forecasting and optimizing spend)
Minimum 2 years experience in performance tuning LAMP based web applications
Minimum 2 years experience in supporting the following tools/technologies

Intern Mts-vmware Application Cloud Services Team Resume Examples & Samples

Be part of an engineering team building an enterprise class resource management and availability solutions
Use Test Driven Development (TDD) and agile methodologies to design, implement and test new features
Enhance and improve existing code and support the service
Support our partners, customers and community users on support forums, mailing lists and issue trackers
Help present at our developer conferences and client meetings, if possible
Help maintain technical acumen in key technology areas to help guide the evolution of our platform
Enrolled and pursuing a BSCS or equivalent required, MS or PhD preferred
Hands on experience in one of the following languages: C, C++, Java
Exposure to building cloud based services through past internships or school projects
Exposure to developing simulators to test the Algorithms at scale and different topologies is a plus

Citi Cloud Services Resume Examples & Samples

4+ years experience in supporting middleware technologies like WebSphere and WebLogic
2+ years experience in supporting auto deployment technologies like RLM and uDeply
Good understanding of Cloud framework from Application onboarding perspective
Experience with migrating applications to Cloud framework is a plus
Willingness to work extended hours should there be any issues affecting business or delay in project delivery to business
Experience in change management and problem management process and tools or ITIL

Cloud Services Product Manager Resume Examples & Samples

Product Picker: Impossibly high bar for product. Able to tell good from bad, and done from not enough. Incredibly good judgement
Execution Expert :Define product roadmap and features, work with design to create great UI, work with eng. to build great products. Moves the organization. Gets things done. Launch the product / experience!
Innovator & Creative Problem Solver:Ability to see tech trends and anticipate how user needs can just now be solved. Looks for nonlinear 10x moonshots and finds them
Industry Domain Expert:Knows mobile consumer software inside and out. If it’s mobile, you’re all over it
Organizational Leader:Evangelist, Executive Presence, Truth Teller, Collaborator, Great Demo-er. Able to hire the very best talent
Business Owner:Understands the key business drivers and what needs to happen to drive economics. Worries about user perceptions and P&L
Be a hands-on scrum Product Owner for India scrum teams
Serve as liaison between the hardware and software experiences organizations across various geographical locations of Motorola
Impeccable consumer mobile experience and product judgement
Identify market trends and engage with user communities to identify opportunities problems and opportunities ripe for innovation
Define and discover the minimum viable product (MVP) definition for new mobile software experiences
Partner with design and engineering counterparts to rapidly ideate, mockup, and test with real users
Develop compelling business cases for new mobile software experiences
Collaborate with internal hardware platform teams to plan future software enablers
Evaluate partnership opportunities to enhance current product offerings and establish ongoing relationships with key strategic partners
Continually and directly engage with consumers (via social forums, consumer lab testing, secret shopper, cafe testing, etc.) to refine current product and inform new concepts
6 years minimum software product management experience with total of 12+ years of software industry experience
Agile/Scrum product development experience strongly preferred
Experience leveraging consumer research to inform application development
Excellent listening, verbal and written communication skills, including the ability to analyze and communicate technical issues, lead discussions, and influence decisions
Superior presentation skills and the ability to adapt messaging to target audiences including CxO level audiences both internally and externally
Android mobile application experience preferred

Cloud Services Architect Resume Examples & Samples

You have been building and operating software for at least ten years
You can research, synthesize and form strategy across a complex technology set without supervision
You have worked as Lead Developer in one or more of Java, C++/C# and Python. You require the use of Continuous Integration and extensive automated testing
You are intimately familiar with multiple alternative HTTP, JEE, RDBMS and NoSQL products
You have used either Google App/Compute Engine or Amazon Web Services for a significant project, and have opinions on how they work
You have owned or assisted running a software service. You have dealt with with design & implementation, customer requirements, support, capacity management, billing and release management

Cloud Services Student Position Resume Examples & Samples

2) Self learning capabilities
3) Responsible, reliable, high motivation
4) Fluent English

Developer Cloud Services, System & Technology Resume Examples & Samples

Performing software design, integration and support on next generation telecom projects
Support senior technical staff in investigations
Write (or contribute) to technical reports, documents, patents and academic papers
Demonstrate and present aspects of their project work to team members and senior staff
Academic background

Senior Product Manager, Cloud Services Resume Examples & Samples

New Product Introduction – develop and deliver new Cloud products into the market in 2016
Partner management – establish and manage partner relationships, including contract negotiation
Profit and Loss Accountability – including forecasting, tracking and analysis and budgeting
Develop and evolve the product roadmap to keep pace with changing marketplace
Sponsoring product development through ideation, funding, design, execution and business case development
Set and manage pricing to meet revenue and profitability goals
Conduct competitive reviews and monitor industry developments to effectively develop product roadmap
Supporting marketing and sales enablement programs to ensure financial objectives are met
Working knowledge and strong interest in Cloud Services
Strong analytical skills and experience in business case development
University Degree – Marketing, Engineering, Commerce, Business Administration
5+ years of related business experience

Cloud Services Architect VP Resume Examples & Samples

You are comfortable owning a substantial workstream and running a team
You are an experienced architect comfortable designing a multi-tier, horizontally-scaled application for thousands of users
You’re familiar with provisioning tools like CFEngine, Puppet or Chef and have strong opinions on how to automate things
You're a great communicator, comfortable working with both developers and Managing Directors
You choose the right answer to a problem based on data. You know when to build and when to buy. You don't believe in 'Not Invented Here'. You are not easily swayed by trends, buzz or 'pet' technology
You have owned or assisted running a software service. You have dealt with design & implementation, customer requirements, support, capacity management, billing and release management
You're an advocate of Continuous Delivery and have a track record of automating all post-SCM-commit activity
You are intimately familiar with IIS, .NET development and MS Azure
You have multiple years of experience working in a major financial firm, with an awareness of the constraints relevant to the industry

Cloud Services Resume Examples & Samples

Bachelor's Degree (or equivalent or higher) in a Science or Engineering program
Excellent analytical and problem-solving skills
Excellent interpersonal and communication skills, verbal and written
Programming skills in one or more of the following languages: Python, Ruby, Perl, Bash
Linux system administration skills
Experience with a configuration management system, such as CFEngine, Salt, Chef, or Puppet
Exposure to large-scale server deployments
Experience with low-latency/high-performance environments
Experience with high-availability systems
Experience with internet/perimeter computing environments

Director of EUC Cloud Services Business Development Resume Examples & Samples

Execute sales enablement activities to assist the VMware sales organization in becoming proficient in positioning and selling the EUC cloud services portfolio
Track and forecast the opportunities on the target account list
10+ years of proven business development and or sales (direct and indirect) experience working in the enterprise software industry
The candidate will have experience in all phases of formalizing significant commercial relationships with enterprise and public sector accounts. As well as experience working with systems integrator and strategic outsourcing companies

Senior Product Manager, Cloud Services Resume Examples & Samples

Minimum of 5 years experience in product management and/or relevant experience in a software development environment
Previous experience with managed hosting and cloud-based/SaaS solutions
Experience with continuous delivery methods

Cloud Services Sales Specialist Resume Examples & Samples

Demonstrate customer experience in selling, progressing and closing larger, complex, and often transformational solutions
Develop and present technical solutions and configurations for PaaS and IaaS with our clients including CMS4SAP
Engage directly with IT and/or C-level executives to understand their key challenges and demonstrate and price solutions that fit their needs for PaaS and Iaas based solutions
Develop and execute tactical and strategic sales strategies that leverage existing client relationships, drive win plans that capitalize on or create compelling events and highlight IBM's differentiation to ultimately win the business
Consistently deliver on assigned Revenue and objectives
Candidates must have demonstrated communication skills (written/verbal) and the ability to use common Social media (Twitter, wiki, blogs, etc) and productivity tools (MS word, excel, etc)
Must be able to manage a specific sales territory and work with other sales and support teams to achieve territory sales
Must be able to perform prospecting, demand generation and opportunity harvesting in assign territory

Cloud Services Sales Specialist Resume Examples & Samples

At least 3+ years experience in selling and demoing PaaS, Hybrid Cloud Solutions or other cloud services
At least 5 years experience in technical sales in enterprise class accounts
At least 5 years experience in demonstrating a successful track record of technical sales, negotiations, communication and problem solving in fast-paced environment
At least 2 years experience in C-Level Relationship Building
At least 2 years experience in closing skills
Demonstrate experience in technical sales in large enterprise accounts
Exerience in selling and understanding IaaS and Hybrid Cloud Solutions : Mastered
Experience in technical sales in large enterprise accounts : Mastered
Experience in demonstrating a successful track record of technical sales, negotiations, communication and problem solving in fast-paced environment : Mastered
Experience in selling high value infrastructure services engagements : Mastered
At least 2 years experience in selling high value infrastructure and / or enterprise application services engagements
At least 2 years experience in customer focused services sales

Architect Specialist Citi Cloud Services Resume Examples & Samples

Strong understanding of cloud computing technology and infrastructure
Understanding of VMware, vRealize Automation, vRealize Operations, Splunk, Cirba, NSX, Scale IO
Understanding of cloud automation concepts, software defined networking, and software defined storage
Strong expertise in Windows and Linux Operating Systems
Enterprise level infrastructure support
Understanding of Software / hardware configuration and operation problems across Linux and Wintel operating systems
Demonstrate strong and consistent client management skills
Possess the ability to work with tight deadlines, good planning and organization skills, as well as proven ability to meet and adapt to new challenges
Excellent communication skills, project management,
Be a team player, have a positive, pro-active and self-motivating attitude and ability to operate across multiple discipline groups. An overall enthusiastic 'can do' approach
Meet the requirement in having a Bachelor’s degree

VP, Cloud Services Resume Examples & Samples

10+ years managing multi-million dollar vendor relationships
10+ years managing large scale datacenters
5+ years managing large scale public cloud application deployments
Proven experience leading a globally dispersed team
Experience managing outages, customer escalations, crisis management and other similar circumstances
Technical aptitude and a passion for staying current with new and upcoming technologies to ensure the best possible solutions for clients
Strong understanding of common standards (ITIL, ISO, PCI…)

Head of PA ADM & MS It-bu IT & Cloud Services Resume Examples & Samples

Set the long term strategic direction of the ADM/ITO/BPO business
Develop industrialized solution offerings aligned with Transformation offerings as well as to capture customer recurrent spend
Ensure readiness of sales and delivery skills globally to sell and deliver the offerings in the portfolio
Define the skills taxonomy in line with market trends and nurture the staff to continuously ramp-up skills in line with latest skills needs of the market
Enable successful sales and delivery execution of critical engagements to reach the business plan
Nurture the global community of practitioners
Establish Ericsson as a thought leader in the area of solution domain responsibility by speaking in industry events and writing in various forums
Promote and evangelize portfolio towards customers and internally to various sales and marketing organizations
7-10 years experience of growing global practice in area of Application Development and Maintenance/ IT outsourcing/ Business Process outsourcing
10 years of experience from IT Services industry
Strong personal track record & experience of delivery within the domain

Web UI Developer for Compute Cloud Services Resume Examples & Samples

Knowledge of common web UI frameworks, e.g. Bootstrap
Direct experience building and deploying cloud UI infrastructure on AWS
Experience integrating data from other services, including timeseries data (e.g. InfluxDB + Grafana) and notifications (e.g. Boson)
Knowledge of standard security topics related to cloud-based interfaces
Experience with virtualization and container technology, e.g. Docker
Experience building multi tenant solutions, including integration with user authentication infrastructure

Cloud Services Program Manager Resume Examples & Samples

Create and execute multiple operational project work plans and revise as appropriate to meet changing requirements
Manage day-to-day client requests and communicate changes as necessary
Facilitate team meetings effectively
Resolve and/or escalate issues in a timely fashion
Draft new contracts and SOWs along with internal Contracts team
Identify opportunities for improvement and make constructive suggestions for change
Effectively utilize each team member to his/her fullest potential
Motivate team to work together in the most efficient manner

Cloud Services Sales Manager Resume Examples & Samples

Maintain a high level of Cloud Services technology expertise and competitive intelligence
Guide team members to identify decision makers and targeted leads in order to initiate the sales process and deliver real business value
Lead and communicate the sales strategy to motivate employees, create a high-performing and collaborative environment
Populates and maintains a customer records database to support opportunity pipeline management
Provide regular updates to management team regarding opportunities, trends and challenges
Lead sales team to meet and/or exceed monthly and quarterly quota objectives; Drive accountability for the sales organization's performance to meet revenue, growth and client commitments and promote long-term client satisfaction
Establish and maintain department procedures; provide feedback and make suggestions to management team; strive for continuous improvement
Acts as escalation point; first line of contact for management involvement on high-profile issues
Develop and maintain effective relationships with all extended teams; ensures communication across key departments and leadership teams
Cultivate C-level client and supporting relationships to develop insights into market needs, client pain points and client buying behavior to create and deliver value propositions that respond to the client's value drivers
At least 3 years working experience in Sales Management for a SaaS/Cloud technology organization
At least 3 years working experience in sales of SaaS/Cloud technology as an individual contributor
At least 5 years working experience Sales Management in SaaS/Cloud technologies for a large matrix technology organization
At least 5 years working experience in sales of SaaS/Cloud technogies as an individual contributor

Cloud Services Developer Resume Examples & Samples

Drive technical innovation and efficiency in infrastructure operations via automation designs
Help develop tools and utilities to provide short term solutions to immediate needs as required
Excellent documentation and communication skills – needs to be able to clearly articulate complex IaaS / PaaS / SaaS concepts to people new to Cloud Platform Engineering and Architecture
Understanding of how commodity servers, operating systems and networks function, perform and scale
Ability to design, articulate, and implement modern, webscale distributed systems
Knowledge of networking, security, and DNS

Cloud Services Sales Manager Resume Examples & Samples

Acts as escalation point with a high sense of urgency; first line of contact for management involvement on high-profile issues
At least 5 years proven track record working experience in sales of SaaS/Cloud technology (or complex solution sales) as an individual contributor
At least 5 years working experience in sales of SaaS/Cloud technologies as an individual contributor
Technical expertise preferred in Cloud, XaaS, and DevOps
Knowledge/Expertise and/or Key Relationships in the Communications, Telco, Media & Entertainment, Utilities and Gas, and/or Computer Services markets

Sales Representative for the Cloud Services & Service Providers Sector Resume Examples & Samples

As a seasoned, experienced professional, with a full understanding of industry practices and company policies and procedures, this individual will apply attained experiences and knowledge in solving a wide range of issues in imaginative and practical ways
Is responsible for a specific geographical install base and medium to large accounts
May have own account responsibility or work on a team
5 to 8 years of experience is preferred
Experience which demonstrates a strong level of expertise in technical specifications required to sell NetApp products and services is required

Senior Cloud Services Escalation Operations Engineer Resume Examples & Samples

Proactive technical troubleshooting in a cloud infrastructure environment
Define operational readiness requirements workflows and documentation for new capacity builds
Optimization and automation of operation processes and improve manageability of the cloud environment
Design and define automated purpose-built tools for a service-driven cloud environment
Analysis of MTTD/MTTR/MTBF and define processes and set requirements to improve these KPIs
Work with experienced System Administrators and Network Engineers on maintenance of environment
Refine and enhance processes that allow for proper testing and validation of release that go from development to staging to production environments
Lead and train tier-1 Cloud Service Operations Engineers
Highly technical and good troubleshooting skills in a cloud environment
Ability to handle multiple complex tasks, with tight deadlines concurrently
Demonstrate ability to use problem solving techniques to faster restore service such as finding workaround and root cause analysis to resolve issues
Ability to follow and adhere to policies, procedures and standards relating to Systems management. May recommend process improvements
Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation - Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions
Require limited supervision and direction; drive results and set priorities independently
Able to work a 24x7 on-call rotation schedule
6+ years of experience supporting production systems
3-6 years of experience with Linux operating systems
3+ years hands on experience with VMware Virtual Center/vSphere. Other VMware enterprise product experience a plus
Expert programming experience using one or more structured languages (python/Java)
Experience coding to product APIs
Knowledge of data storage protocols including CIFS, FC and NFS
Knowledge of TCP/IP networking, DNS, LDAP, SMTP, Linux Account Management and VMware enterprise products
Hands on operational experience in a high-volume or critical production service environment
At least 3 years experience with Linux systems administration
Solid scripting skills, Python, Java, and/or PowerCLI experience is a big plus
IP networking, including familiarity with the functionality, operating, and failure modes of networks
Proven technical troubleshooting and performance tuning experience
Ability to handle periodic on-call duty

Senior Product Manager, Cloud Services & IoT Resume Examples & Samples

New Product Introduction - Develop and deliver new Cloud and IoT products into the market in 2016
Partner management – Establish and manage partner relationships, including contract negotiation
P&L Accountability – including forecasting, tracking and analysis and budgeting
Working with marketing, develop value propositions, sales tools and collateral
Supporting marketing & sales enablement programs to ensure financial objectives are met
Experience developing and delivering new products to market
Working knowledge and strong interest in Cloud Services and IoT solutions
Strategic thinking and creative problem solving
Strong leadership skills
Demonstrated ability to deliver results
Ability to handle ambiguity and rapid change
Proficiency is Microsoft Office Tools (Word, Excel, PowerPoint)

Cloud Services Sales Executive Resume Examples & Samples

Demonstrate the ability to understand, provide face to face (f2f) demo capability, as well as sell and negotiate cloud Infrastructure as a Service (IaaS) and Hybrid Cloud related solutions
Demonstrate customer experience in selling, progressing and closing complex, and often transformational solutions
Engage directly with IT and/or C-level executives to understand their key challenges and demonstrate and price solutions that fit their needs for Iaas based solutions
At least 4 years experience in selling and demonstrating IaaS, Hybrid Cloud Solutions or other cloud services
5 or more years experience in selling and demonstrating IaaS, Hybrid Cloud Solutions or other cloud services

IBM Cloud Services Sales Manager Resume Examples & Samples

Sales management and leadership of a high performance US cloud services sales team
Manage, coach, motivate sellers covering financial services clients
Setting seller sales targets and objectives, driving team to create required pipeline
Management of the progression of opportunities within the pipeline towards a successful attainment of the quarterly business closing targets
Weekly reporting of progression towards quarterly targets
All aspects of seller performance, including hiring, coaching and if needed replacement of subpar performers
Contract negotiations
4 years experience in hiring and managing an industry leading team of sales professionals. Must be able to "lead from the front", inspire, motivate and drive the team to deliver on commitments. This role will also requires experience in sales tracking and forecasting, sales planning and operations along with a history of exceeding signings and revenue targets
4 years experience selling to banking, insurance and financial institutions at CXO level as well as the line of business executives. Education in finance a plus
4 years experience leading representatives selling Amazon Web Services (AWS) and/or Azure cloud solutions
5 years experience understanding of cloud computing concepts
5 years experience understanding AWS, Azure and/or IBM's cloud offerings
5 years experience large complex solutions experience
5 years experience Cloud Security

Cloud Services Architect Resume Examples & Samples

Defining and standardizing services packages
Services definition, scope of work and sales enablement documentation
Sales field enablement activities to build services pipeline, identify and prioritize opportunities that result in higher service attach rates
Lead the development of the professional services methodology and services delivery kits that that support the successful deployment and adoption of services
Own the services sales enablement readiness, define the customer acceptance criteria and ensure the ability to quote and sell services by the general sales force
Expand and enhance the SME community by addressing the services aspects
Work with the Business Consultant and Service Delivery Engineers in the identification of requirements, development, implementation planning and service delivery methodology, documentation and processes as the foundation of services delivery practices within EMEA
Degree or equivalent formal education and/or working experience
A minimum of 5 years of IT data center infrastructure experience with a good technical understanding of the network, storage and compute components
A working knowledge and understanding of all, if not most, of the following technologies are necessary – O/S (Windows/Linux/Unix), Hypervisor (VMWare/HyperV/OpenStack), Object Stores, Object NAS, Applications or Databases (SQLServer/Oracle/SAP HANA/Exchange/SharePoint/..)
A history of services development and/or services delivery center of excellence
Understanding of Services landscape from an direct, indirect and competition – sell direct, sell with and sell through point of view
Possess the ability to facilitate , as well to take a leadership role in workshop discussions
Ability to relate to and communicate at all levels with technologists, management and executive leadership
Provide input to Product Development to extend / customize solution to meet customer integration and functionality needs that derive value from underlying HDS converged infrastructure platforms
Work with other departments cross-functionally in the company to achieve cloud solutions and support the enablement of go to market activities where cloud services delivery is critical to success
Ability to quickly understand and articulate the value proposition of a solution as well as its component parts and technological benefits
Ability to collaborate and communicate effectively with enterprise architects, service engineers, developers, product management and sales in order to build repeatable clearly understood services work packages
A track record of working as a services architect building standardised services packages for rollout to the field
Well-organized and very flexible adaptable clear thinker with the ability to work with all different levels of people within HDS and customer organisations in a multitude of different countries with different attitudes and ways of working
Self-starter with willingness to accept responsibility and take ownership to develop packages from inception to rollout
Confident and self-reliant, but able to work as a team member, demonstrating clear commitment to team objectives

Software Development Engineer Computer Vision Cloud Services Resume Examples & Samples

Develop and deploy cloud software frameworks for Computer Vision processing
Integrate Computer Vision processing with other cloud services
Provide expert support to product teams
3+ years of software engineering with full development life cycle
3+ years of Java or C++ programming and debugging skills
2+ years of applying object oriented design principles
Master’s degree in Computer Science or related field
Experience with web services technologies (Spring, Guice)
Experience with working on AWS services (S3, DynamoDB, EC2)
Knowledge of multimedia frameworks and streaming protocols
Domain knowledge of Computer Vision and/or Machine Learning
Strong communication and team collaboration skills

Cloud Services Sales Representative Resume Examples & Samples

Seller is responsible for the coordination and successful execution of all required sales related activities within an assigned territory or set of accounts to achieve assigned financial sales objectives
Represent all IBM Cloud Services portfolio, which include both managed and unmanaged cloud services offerings, which include but are not limited to Softlayer, IBM Cloud Managed Services, BlueBox, VMWare on Softlayer, Bluemix, CleverSafe, Watson on Softlayer, Internet-of-Things on Softlayer
5 years experience direct, face to face customer selling experience
3 years experience selling services in which your primary area of responsibility was solutions based on the cloud related portfolios from IBM and other industry providers such as Amazon Web Services, Microsoft Azure Services, Google Cloud Services, Oracle, HSC, AT&T, Century link Freudenburg or Virtua stream/EMC
Knowledge of Hybrid (combination of public and private based) cloud solutions

Cloud Services Sales Representative Resume Examples & Samples

Focus on new customer identification and acquisition
Working with and leveraging other IBM client facing teams to create demand, identify opportunities, qualify opportunities, and then directly executing high quality professional engagements that result in winning opportunities that achieve assigned targets while providing high value customer solutions
3 years selling services in which your primary area of responsibility was solutions based on the cloud related portfolios from IBM and other industry providers such as Amazon Web Services, Microsoft Azure Services, Google Cloud Services, Oracle, HSC, AT&T, Century link Freudenburg or Virtua stream/EMC

Technical Product Owner Cloud Services Resume Examples & Samples

Continuously work on the long and short term product/service vision. Own, prioritize and communicate the short, medium and long term release plan
Manage requirements, be owner of team backlog, create high quality user stories and define distinct tasks together with the team. Team members must always be informed about what they are working towards and what they have achieved
Drive the team to meet and exceed expected results, continuously measure and evaluate success of delivered features, and iterate as required
Work closely with the broader Adobe Shared Cloud team (like other product owners and leaders) to align with the overall direction and to keep them up to date
Work in a global corporate environment with other parts of Adobe's technology organization to understand requirements and priorities to ensure the right focus of the team

Cloud Services Resume Examples & Samples

You are responsible for implementing the overall PaaS infrastructure, tooling and support for the multi-cloud platform
You will be working with our internal business partners to gather requirements
You will be involved in prototyping, architecting and implementing/updating the platform
You will build and maintain automation scripts, modules and piplelines (Terraform or similar) to make standing up infrastructure and systems repeatable
Developing unit tests, functional tests, and integration test frameworks for distributed systems
You will be involved in CI/CD pipeline management for infrastructure components
Performing peer reviews, code walk-throughs, and weekly demos
You are a self-starter and can work independently on technical projects but also work collaboratively with project team members through an agile
Development experience - Java Web Applications, Service Oriented Architecture and Micro-Services
Hands-on administration, config management, monitoring of Software Delivery platforms - Jenkins, TeamCity, QuickBuilds, etc
Experience with Java, Ruby, Python, Go, Scala, etc
Experience with Mesos, Docker, AWS, Azure, VMWare, etc
Committed to Open Source Projects. Please provide Github links if appropriate
Application clustering / load balancing concepts and technologies
Experience with Artifactory, Consul, DataDog, Kafka, Splunk, Terraform preferred
Experience with SQL Queries, performance tuning and management of map reduce jobs
Excellent troubleshooting and problem solving skills
Experience working in an agile team environment
Understanding of code promotion, DevOps, system administration, Puppet/Chef, and Platform as a Service Architecture
Conduct code walk-throughs, peer reviews, and produce technical documentation

Cloud Services Senior Software Engineer Resume Examples & Samples

You will be responsible for the design and implementation of the services and APIs that comprise our multi-PaaS software system
You will collaborate with our internal business partners to gather requirements
You like testing and will create unit tests, functional tests, and integration test frameworks for distributed systems
Perform peer reviews, code walk-throughs, and weekly demos to showcase new efforts
CI/CD pipeline management for infrastructure components
You need to have the ability to be a self-starter and work independently on technical projects but also work collaboratively with project team members
Programming skills – You are comfortable writing code in multiple languages, confident in choosing the right strongly or dynamically typed language for

Site Reliability Engineer, Cloud Services Resume Examples & Samples

Manage the infrastructure for a cloud service that processes a billion metrics per day, and replicates tens of billions of database writes to our backup service
Design, implement, operate and troubleshoot the automation and monitoring of a service that seamlessly spans several data centers and several cloud providers
Become an expert in MongoDB performance, helping us optimize from the application level all the way through the firmware
Participate in a weekly on-call rotation, and make trips to our data centers as needed
Troubleshoot and resolve issues in multiple environments
Improve our infrastructure capabilities, optimizing for cost, simplicity, and maintainability

Marketing Cloud Services Manager Resume Examples & Samples

Ensure new hires quickly and effectively develop an understanding of our culture, process, teamwork and methods and technical expertise
Collaboratively develop and support career development plans for direct reports in a manner that meets the needs of the employee & organization
Understand key performance metrics, how they impact overall practice success, and how to coach employees for improved metric attainment (including utilization, customer success, certifications, etc)
Provide employees career development coaching and help them build skills that align with their desired career path
Manage the annual performance cycle for direct reports
Motivate client facing consultants to maximize their potential
Contribute to staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity and geographic considerations
Proactively identify and address performance or morale issues with individuals on the team
Facilitate the execution of coaching and performance plans
Aggregate project feedback to aide in the professional development of employees
Identify and act on process improvement opportunities
Facilitate a culture of feedback and coaching
Commit to timely achievement and maintenance of required certification credentials
Assist in interviewing and hiring as part of the recruitment process for new consultants
Bachelors Degree from an accredited university, or equivalent work experience
8+ years of consulting, consulting management, professional services or human resource experience
Strong ability to interact with functional and technical consultants, sales, technical services, and c-level executive management teams
Demonstrated ability to develop, implement, and maintain career development and project delivery programs and methodologies
Prior experience in recruiting, interviewing, and evaluating candidates for professional services careers
Ability to succeed in a highly matrixed environment
Demonstrates extensive knowledge of project planning and execution
Ability to lead, motivate, and focus on team and individual objectives
Experience managing others and performing role of counselor and coach
Strong communication, presentation, and organizational skills
Ability to multi-task in a dynamic environment
Wide latitude for decision-making

Cloud Services Development Engineer Linux Resume Examples & Samples

You are an experienced Linux system administrator
You have experience with network infrastructure components like TCP/IP, VPN, and firewalls
You will program or script with PowerShell, Python, Bash, Ruby, or Perl
You provide and enforce network security concepts, approaches, and technologies

Principal Architect, Cloud Services Resume Examples & Samples

Design and evolve architecture of core services like search, push, messaging, cache, etc
Design and evolve architecture of one or more mobile services like User Account, Social, Payment, Backup, Gaming, etc. Identify proper use cases for micro services decomposition and PaaS migration
Research new open source technologies in Cloud Computing and deliver high quality technical reports
Explore new technologies and open source projects relevant to SaaS and share trends and insights with global teams

Senior Director, Cloud Services Planning Resume Examples & Samples

Research and analyze the mobile ecosystem and its main players and provide insightful technology trend analysis and input for potential investment decision
Understand competitive cost models, industry norms, business implications, and influence on consumer behavior
Design competitive Internet applications and services. Foster innovative ideas and create prototypes to demonstrate full potential
Define and manage cloud software requirements and roadmap
Communicate with technology partners on latest cloud technologies and features. Foster collaboration and integration with overall ecosystem
Work closely with product managers and engineering teams to deliver differentiated products
Establish strong working relationship with account managers, users, and developer community
Manage a team of product planning managers and prototype engineers

Cloud Services Manager Resume Examples & Samples

B.S. or M.S in related Computer Science, Engg., MIS or equivalent work experience
Good understanding of various public cloud platforms such as AWS, Azure, Google Cloud and various cloud orchestration platforms and technologies such as Cloud Forms, Kubernetes, Docker, Cloud Foundry etc
Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation
Certification(s): AWS Certification is a plus
Knowledge and experience using DevOps SDLC toolset including Jira, STASH, Jenkins, GIT, Confluence and Ansible. Experience with automated testing frameworks (Selenium, TestNG) and Mobile testing frameworks (Appium, Perfecto) is a plus. Strong Background in build & automation technologies, Infrastructure planning, security, compliance, procurement and audits. Experience with CI/CD tool chain design and deployment. Good knowledge of web services to implement scalable solutions
Background in build & automation technologies, Infrastructure planning, security, compliance, procurement and audits is helpful
Good to have knowledge of CM and build automation tools(Jenkins, Puppet, Chef, Ansible and CI tools ) Web & Middleware(Apache, Tomcat, JBoss, Weblogic etc.) and familiarity with Database technologies (Oracle, MySQL, SQL Server and NoSQL, MongoDB etc. )
Good understanding with public cloud (AWS, MS Azure), private and hybrid clouds .Demonstrated subject matter expertise with IaaS and PaaS platforms such as OpenStack, OpenShift, Cloud Foundry, AWS etc
Knowledge of virtualized networks in a cloud based environment, networking, load balancing, subnetting, VPN’s , firewalls, routers , HTTP, SSL, DNS, SMTP, TCP/IP and UDP

Business Analyst Datacenter & Cloud Services Expert Resume Examples & Samples

Identify new/relevant technologies across DCS disciplines (server, storage, cloud,… ) that would bring significant patient value impact
Analyse potential 3rd party cloud providers
Be a Subject Matter Expert for application hosting, systems administration, engineering in planning the resource requirements for systems under deployment
Be responsible for developing, managing and forecasting capacity requirements for our datacentres and 3rd party cloud environments, based on business needs and IT shared infrastructure growth capacity
Assist with planning and budgeting of capacity, create roadmaps including lifecycle and refresh strategies
Build use cases and defend it with the stakeholder
You will be involved in taking strategic decisions on an architectural level
Having a quick and good understanding of the business
Work in close collaboration with the program manager/portfolio manager
Follow up the Implementation/transforming project

Program Manager Datacenters & Cloud Services Resume Examples & Samples

Ability to work with the assigned business sponsor to ensure that the project scope is finalized prior to the commencement of a project
Staff the various Project Team with the appropriate range of skills & experience
Organizing and chairing steerco meetings, to which Head of DCS is invited/copied in, arranging for the distribution of minutes/action items, and ensuring action items are carried out
Collaborates with Head of DCS to provide regular reports to IT Portfolio Manager in agreed format including budget and financial reporting
Requesting additional support from Head of DCS (mentoring, advice) for the project team as necessary
Develop publication plans and communication strategy
Ensures the project timelines, deliverables and budget are clearly defined in line with Head of DCS input, and monitors progress against objectives
Lead the project review at Governance and is able to highlight the key issues of the project, and its positioning in the portfolio
Produce reports which highlight progress against output projections, key issues and deviations from agreed plans representing
All reports and minutes from Team Meetings are properly signed off and stored in the project management database
Responsible for escalation of any key issues on the project to Head of DCS, proposes solutions, and actively helps resolution

Project Manager Cloud Services Resume Examples & Samples

Manage day-to-day relationships with multiple FED & SLEd customers by serving as their primary point-of-contact. Establish and maintain relationships focused on each individual customer’s requirements and objectives. Conduct periodic follow-up account reviews with customer points-of-contact to discuss contract status, explore new requirements and/or resolve performance, billing and other issues
Act as the customer’s primary operational point-of-contact (POC) starting from early pre-project planning, through the deployment phase and continuing to provide one-on-one support for the duration of the contract
Review and coordinate review of customer account documents with Sales, Pricing, Contracts Management, Legal, Business Operations and other internal groups for compliance with Verizon requirements. Follow prescribed processes and procedures to obtain approval
Prepare project plans with tasks, resource requirements and schedule. Identify and track risks, develop risk mitigation strategies and contingency plans. Manage allocation and expenditure of resources and customer expectations
Conduct onboarding welcome calls for new customer. Review Verizon operational support processes & procedures for contract services
Bachelor’s degree or equivalent; 5+ years of experience in an information systems, engineering or management discipline or Associates degree and 7 years of experience in an information systems, engineering or management discipline
Experience in datacenter project management, operations and customer support
Excellent client-facing and internal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Demonstrated proficiency with project management methodologies & tools
Current PMP and ITIL v3 Certifications highly desirable

Director, Cloud Services Resume Examples & Samples

Lead the startup, planning and execution of initiatives following Ellucian’s ePMO standards to ensure Cloud Services short-term and long-term objectives are achieved in close coordination with the Cloud Services leadership team as well as with all key stakeholders across the Ellucian business
Provides cross-functional team leadership, driving cross-functional teams to ensure initiative success, and will be responsible for supporting multiple initiatives
Ensure all Cloud Services business and project plans are executed with a high degree of quality and efficiency – and are tightly integrated with allied teams involved in the delivery of service to end customers
Communicate with all stakeholders and allied teams to ensure clear visibility to and easy input/feedback to Cloud Services
Provide guidance to Cloud Services leadership team, and VP Global Cloud Services specifically, on the most effective ways to solve complex problems associated with improving quality of service, revenue growth and margin improvement, utilizing qualitative and quantitative inputs
Build durable alliances with key stakeholders to ensure alignment to corporate goals
Coordinate Cloud Services annual planning efforts to build budget, staff and execution plans
Serve as the ‘go to’ person to affect positive change and evolution to Cloud Services to achieve optimized cloud maturity
Experience working with “C” level executives,
Experience engaging with customers,
Ability to form trusted relationships,
Current understanding or the ability to understand quickly the inner workings of the Ellucian organization to create momentum and execution,
Functioning as a servant leader
Experience driving organizational change,
Problem solving,
Demonstrating assertiveness
Leading cross functional / matrix teams,
Demonstrating strong facilitation skills,
Communicating (written and verbal) effectively,
Demonstrating solid organizational skills, and
Program management expertise to achieve goals from through planning/coordination to achieve goals and objectives
X-functional execution: Proven ability to build, drive and manage execution of plans to ensure business outcomes across multiple lines of business in a global organization
Strategy and tactical integration: The ability to develop strategy, tactically execute and ensure the two are connected, where tactical decisions lead to desired strategic outcomes
People: The ability to manage people through influence and relationships regardless of reporting relationships, at all levels of the organization
Process and substance: The ability to dive into specific functional areas of the business – from finance to people to marketing to sales to R&D to support and everything in-between – and substantially contribute to solving complex process interdependencies and be the business expert
Technology: Knowledge of enterprise technology / products / systems to ensure implementation of strategy and tactics are supportable within the complex technology ecosystems that Cloud Services and our customers operate within
Grounded: Clear decision-making skills and an ability to focus and prioritize – effectively avoid distraction from our mission with a hugely positive attitude
Communication: Expert verbal, visual and written communication skills
Results achiever
Assertiveness
Action oriented
Sense of urgency
Relationship developer
Cultural and emotional intelligence

Manager, Cloud Services Resume Examples & Samples

Own the MPC strategy and roadmap, articulating and socializing it with Engineering and CPT Operations personnel
Lead a team of Developers, Administrators, and Systems Engineers to continuously improve service offerings that reduce time-to-delivery and associated costs compared to traditional deployments
Improve server and application provisioning automation, developing new, and sustaining existing capabilities, using our automated configuration management frameworks
Understand and leverage network, server, and monitoring system APIs (Cisco, F5, HP, etc.) to automate provisioning
B.S. in Computer Science or equivalent discipline with 7+ years of leadership and industry related-experience
Extensive hands-on experience with building and managing scalable cloud services, including experience with at least one private Cloud Services platform (OpenStack, vCloud Suite, CloudStack, etc.)
Demonstrated ability to capture, clarify, refine, and document loose requirements and transform them into efficient solutions
Good track record of effective project management, estimating resource requirements and timelines, managing and tracking multiple projects simultaneously, and delivering on commitments
Extensive experience working with virtualization platforms such as VMware, XenServer, or KVM

Cloud Services Senior Engineer / Admin Resume Examples & Samples

You will work with developers and other internal teams to build cutting-edge, full application stacks in Amazon Web Services from the ground up
You will be looking to embrace new services and tools to aid in bringing projects to a worldwide audience of customers and internal teams
You should be a quick thinker, and love to learn

Cloud Services Specialist Resume Examples & Samples

A relevant IT education e.g. MSc. in software engineering level (5 years) or similar
Preferably experience with professional software development in large applications/systems
Proven experience in implementing systems for Azure, AWS, Google Cloud etc
Proven experience in deploying and configuring cloud solutions from command line, scripts and build system
Skilled programmer in C#, .NET, C++, PowerShell etc
MS Windows server, 24/7 service concepts
Modern architecture- and design patterns
Continues integration solutions with e.g. Git, Jenkins, Atlassian suite
Some knowledge of big data transport, data streaming, data busses
Basic knowledge of industrial communication systems and protocols OPC, Modbus etc
Basic knowledge of modern web technologies, Angular, Typescript, Node.js
Basic knowledge of SQL and data warehouses
Nice to know: Message bus technologies (Redis, Kafka)
Fluent in English (written and spoken)
You are driven by results and can get things done
You contribute to building a positive team spirit and will treats others with respect
You strive to foster collaboration toward a common vision and shared goals
You can support outsourcing activities and collaborate across distributed setups
You have a high level of drive and are able to challenge the existing norms while maintaining flow

Cloud Services Sales Representative Resume Examples & Samples

Sales of services solutions to help Oracle customers adopt and transition to the Oracle Cloud portfolio
Sales of new business and renewal of existing services contracts to customers
Developing and managing multiple customer account relationships
Developing and maintaining effective working relationships with other Oracle sales teams
Managing the full sales process lifecycle
Identifying and developing incremental business propositions with customers and business partners
Quota based role

Consulting Sales Representative for HCM Cloud Services Resume Examples & Samples

Working closely with Consulting and Sales Management in order to identify, qualify and maximize the consulting opportunities for Oracle HCM Cloud Services within existing or new accounts
Identifying the appropriate Oracle Consulting Value Proposition and interpret it to the prospective client
Managing prospects and clients relationships
Generating proposals either as part of a license lead opportunity or for consulting services
Generating, communicating and delivering an Account Plan for each account
Accurately forecasting against plans and targets
Acting as a point of escalation and resolutions for unresolved client issues
Pro-actively updating industry and product knowledge
A minimum of 5 years of professional experience and knowledge of selling/delivering Applications/Technology cloud consulting services to customers
Business process and solution architecture knowledge
Implementation project experience with standard software solutions
Good verbal and written English and German
Good communication skills (both for internal and external clients)
Proven successful solutions (project and or services) oriented sales

Managed Cloud Services Service Delivery Manager Resume Examples & Samples

Deliver high levels of customer satisfaction
Establishing the account(s) as a referenceable customer
Manage the customer is accordance with the contract
Manage the delivery engagement as defined by OMCS processes & tools, including creating and maintaining accurate service documentation
Co-ordinate the resources required to deliver the service to the allocated customer(s)
Assuring and improving a high quality of OMCS service
Manage the contractual commercials, ensuring that the margin is maintained & developing plans to improve margin where appropriate
Manage commercial aspects of the contract such as rebates, storage costs, work packages etc
Assisting in renewal of OMCS contracts and contribute to pre-sales activities
Develop strategic relationship with senior members i.e. CIO, CTO of the customer management team
Represent the customer within Oracle and act as their advocate
Developing cross team or 3rd party relationships, and work with these teams in delivering a comprehensive service to the customer
Developing and maintaining relationships with senior management across Oracle lines of business within the designated account(s)
Advising the account on the most effective and efficient way to use Oracle services and products
Establishing and communicating the Oracle service spectrum within the account(s) and identify potential sales opportunities
Identifying additional opportunities for customers to engage with Oracle, such as Special Interest Group (SIG), Oracle Customer Advisory Board (OCAB) plus other technical and business events
Generate a Project Plan for each project which fully reflects OMCS requirements
Communicate the plan and gain customer and third party buy-in and agreement
Drive the implementation of the Project Plan
Monitor and report the progress against the Project Plan
Customer satisfaction and referencability for the OMCS service/contract
Commercial aspects of the OMCS contract, particularly margin
Monitor support service effort and report against agreed budget(s)
Delivery of the OMCS service components and supporting documentation, particularly 52 week plans, account reviews
Create and maintain accurate customer information using Customer Intelligence tools
Produce Project Scope Objectives and Approach that outline the Project Management processes
Generate & manage work plan, key deliverables, resources required, roles and responsibilities, risks, issues and dependencies according to OMCS standards
Produce regular and accurate progress reports
Work with other Oracle lines of business to create and maintain the Account Plan for each relevant account(s)
Operate in line with Oracle's business processes and procedures
Proven and significant experience in the IT industry
Preferable previous Outsourcing/OMCS delivery or implementation experience
Proven track record of building strategic relationships and delivering high levels of customer service
Proven day-to-day service delivery experience, this should be in current role
Previous experience of working in a virtual team, and taking the lead role for that team
Proven Extensive program management experience
Previous experience of commercial management

Cloud Services Sales Representative Resume Examples & Samples

Be recognized within Oracle as a go-to person for selling all ACS Cloud Success as a Service products, including Planning, Migration, Provisioning Readiness, and Production Support Services
Generating and following up on leads through the qualification process
Work with and influence the activities of Oracle Partners as appropriate
Maintaining an understanding of Oracle's strategic direction and interprete its relevance to your sector
Maintaining an awareness of Oracle's current and future Application products and services
Maintain an understanding of competitive activity relevant to your industry sector, specific territory or major account
5 – 8 years of relevant experience selling cloud-based Services and / or applications from within a major software vendor or niche provider (or ideally both)
Consultative selling approach that builds a trusted advisor relationship with buyers and goes beyond a traditional sales relationship
Knowledge of the SaaS marketplace
Demonstrable track record of sales achievement in value based selling roles
Credibility at all levels and evidence of building strong relationships internally and with the your prospect / customer community
Highly developed selling, customer relations and negotiation skills
Successful sales track record. Oracle knowledge and/or knowledge of Oracle’s competitors
Interaction with C level players
Team player
Ability to penetrate accounts and meet with stakeholders within accounts
Excellent written, verbal, and interpersonal skills
Able to work under tight deadlines
Self-starter able to prioritize given responsibilities
BS/BA preferred. Leading contributor individually and as a team member, providing direction and mentoring to others

Saas Consulting Sales Executive for Cloud Services Resume Examples & Samples

Working closely with Consulting and Sales Management in order to identify, qualify and maximize the consulting opportunities for both Oracle Applications and Technology within existing or new accounts
Acting as an ambassador for Oracle Consulting in new clients
Managing the bid process for consulting according to Oracle business processes and procedures
Developing and maintaining relationships with key decision makers in the designated and new accounts
Monitoring the delivery of consulting business once won to ensure margins are maintained and clients remain satisfied
Contributing to the development of Oracle Value Propositions for the industry
Working with designated partner organizations on specific opportunities
A minimum of 5 years of professional experience and knowledge of selling/delivering Cloud Applications/Technology consulting services to customers
Results orientation
Good verbal and written English and Arabic
Team working oriented
Influencing and negotiating
Strong Business and Customer Focus

Managed Cloud Services Sales Rep-north Carolina Resume Examples & Samples

PeopleSoft
Oracle Fusion Applications
Oracle Exadata
Oracle Exalogic

Managed Cloud Services Sales Rep-financial Services Resume Examples & Samples

Oracle E-Business Suite
Oracle Hyperion
Oracle Business Intelligence
Highly developed selling, customer relations and negotiations skills with the ability to effectively communicate with C-level executives and line of business representatives
Ability to penetrate accounts and represent the broader Oracle value proposition as well as specific Service Automation-based value and capability messaging
There will be a travel requirement and the position is open to the north east region of the US

Managed Cloud Services Pre-sales Leader Resume Examples & Samples

Represent the Global Solution Centre at EMEA management level
Direct and manage a team of up to 15 Solution Managers across multiple countries throughout the sales cycle
Assess and qualify new resource requests, assigning resources as appropriate
Work closely with sales management to manage ongoing team priorities and workload
Escalation point for any Global Solution Centre issues in region
Review and approve customer-specific solutions to ensure they address both the needs of the customer and of OMCS
Use strategic and tactical thought to fine tune cost and risk models that balance the needs of the customer and OMCS
Facilitate and manage the involvement of higher levels of OMCS management in the approval process as required by the Oracle Cloud Approval Matrix
Manage multiple approval cycles across multiple deals with speed and effectiveness to achieve deal timelines
Lead the communication and mitigation of issues and risks with internal stakeholders
Support Solution Managers and Sales management in presenting the solution design, benefits and value proposition to customers
Negotiate and manage approval of changes to OMCS delivery standards to reflect specific customer, commercial, operational, security and service level requirements
Manage the smooth and efficient transfer of solutions from pre-sales to OMCS delivery teams
Recommend improvements to OMCS services, costing methods, and terms & conditions
Provides Global Solution Centre leadership to the sales team
Develop short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management and executives to ensure unit objectives are met
Knowledge of software and cloud industry relating to all aspects of Oracle products

Global Lead Data Protection Services for Cloud Services Resume Examples & Samples

Directs the DPS team in the best practices in design planning and aligned project management of all engineering and other remediation activities for data protection applications or system within the global infrastructure as part of the GHS domain
Maintains a high degree of interpersonal skills to engage with senior executives of the firm, in cross business discussions within a matrixed, geographically dispersed organization and to build a solid network of peers and others of influence. Adapts personal communication style to the style of others, develops rapport and stays calm under pressure or escalating issues using advanced oral and written English communication skills
Projects advanced consultative skill to conduct or guide others to conduct effective questioning, hone in on key directives and issues to formulate ideas and materials as well as organize the presentation of those ideas clearly and concisely to all levels of the organization including senior and/or executive management
Utilizes all aspects of Emotional Intelligence to navigate the interactions and complexities of the business environment and drive leadership performance in oneself and in others aligned to the DPS team
Manifests a high degree of analytical and problem solving abilities to direct the escalation and to appropriately negotiate complex and conflicting engineering issues, handle multiple and shifting priorities across a broad spectrum of GIS operating environments and/or the GHS domain and direct the team toward solutions that are both financially sound and operationally feasible
Develops an in depth and continuous understanding of EY’s businesses and the way the DPS team adds to the effectiveness of the GHS business and GIS overall. Positions appropriate services and solutions as part of both knowledge sharing and engineering services positioning
Directs engineering and analytics projects and activities by guiding effective delegation of work, proper people, and time/project management disciplines across a diverse culture and multiple time zones. Demonstrates influence management abilities to direct advanced teaming activities to collaborate within and across regional teams and GHS or GIS groups as well as exceptional partnering skills to influence and negotiate across organizations. Proactively advances knowledge of current engineering disciplines and best practices within GIS as well as other organizations as a comparison,
Maintains an advanced comprehensive knowledge of data protection services and applications with the future and forward vision of the GIS processes and operating environment to recognize and position improvement opportunities and next generation solutions achievable through engineering or compliance oversight. Such technologies and general knowledge includes but is not limited to

Cloud Services Sales Representative Resume Examples & Samples

Demonstrate the ability to understand, client needs and provide face to face demo capability
Demonstrate customer experience in selling, progressing, and closing complex and often transformational solutions
Engage directly with line of business executives to understand their key challenges and demonstrate and price solutions that fit their needs, building solutions using IBM Cloud portfolio
Develop and execute tactical and strategic sales strategies that leverage existing client relationships, drive win plans that capitalize on or create compelling events, and highlight IBM's differentiation to ultimately win the business
Have the ability to maintain positive IBM internal relationships in order to maximize IBM overall cloud sales efforts
Make decisions based on scope of the deal and possible trade-offs to best meet client's objectives within the limits necessary to win the contract
Applies creativity and judgment in developmental work on very complex opportunities or other projects within the business environment
Proven knowledge of the cloud services marketplace
Experience withGlobal Cloud market/ vendors - IBM Cloud, Microsoft Azure, Amazon AWS, Google
General understanding of Hybrid Cloud and Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
Knowledge of IBM SoftLayer, VMware, OpenStack is an advantage
Experience in identifying, qualifying, negotiating and closing complex engagements including sales, marketing, and service proposal through implementation
Experience in direct sales roles related to complex services
Experience in client interaction/relationship building, including experience working with client middle and executive management
The ability to understand, client needs and provide face to face demo capability
Demonstrates customer experience in selling, progressing, and closing complex and often transformational solutions
Experience with Global Cloud market/ vendors - IBM Cloud, Microsoft Azure, Amazon AWS, Google

Senior Manager IT Category Management Cloud Services Resume Examples & Samples

Create relationships with IT leaders to support enterprise objectives, influence key stakeholders and jointly develop strategic sourcing strategies while collaborating on sourcing initiatives and projects
Collaborate with Business Unit and Operations leaders to fully understand key business drivers, spend drivers, and achieve required support levels
Lead creation of business value through the development of high quality and cost effective supply relationships, while pursuing and championing total cost of ownership (TCO) savings directly by savings captured through leveraging Bank-wide purchasing volume, strategic supplier relationships, demand management or indirect savings realized by driving innovation and or enhancing the overall effectiveness of the supply management process
Directly manage and implement best practices in sourcing initiatives related to Cloud Services
Execute category leadership within and across the Bank’s technology and business segments, and serve as a key contributor to a well-developed and evolving supplier management process
Develop and execute souring initiatives for multi-functional stakeholder teams, ensuring effective strategy development, market assessments, RFP processes, and supplier management while enabling collaboration and innovation between stakeholders and suppliers
Establish and develop on-going strategic relationships with key suppliers during major sourcing/project initiatives
Contribute to a disciplined effort to influence spend and drive cost savings across all business segments
Support consistent application of procurement processes across constituent groups
Establish individual and team goal with direct reports (2)
Champion exemplary integrity and ethics in all instances
Ability to bridge communications between Sourcing, IT, business and legal stakeholders/partners with a focus on developing an understanding of how to structure contracts to deliver against bank’s needs
Ability to comprehend complex technical and financial issues and use them to inform the creation of effective action plans and supplier strategies
Demonstrated expertise leading Strategic Sourcing and/or strategic supplier relationships
Ability to provide both technical and managerial leadership to his/her organization
Strong business acumen and strategic thinking skills
Excellent planning and organizational skills
Proven ability to develop and execute formal negotiations for Cloud Services (Infrastructure as a Service, Platform as a Service, Software as a Service)
Ability to develop analyses and insights into supply market trends
Knowledge and experience with state-of-the-art procurement and analysis technologies
Knowledge and understanding of emerging Cloud Services technologies and risk management practices

Manager IT Category Management Cloud Services Resume Examples & Samples

Retain relationships with IT leaders to support enterprise objectives, jointly contribute to strategic sourcing strategies while collaborating on sourcing initiatives and projects
Implement best practices in sourcing initiatives related to Cloud Services
Provide category support within and across the Bank’s technology and business segments, and serve as a key contributor to a well-developed and evolving supplier management process
Contribute to development of on-going strategic relationships with key suppliers during major sourcing/project initiatives
Demonstrate exemplary integrity and ethics in all instances
Results focused
Ability to comprehend complex technical and financial issues

Cloud Services Solution Architect Resume Examples & Samples

To identify and develop Oracle ACS services solutions for specific customer opportunities and assist throughout the sales phase, the ACS sales representative
Work with the customer, ACS colleagues and the xLoB account sales teams to
Broad understanding of typical enterprise applications and IT infrastructures, including but not limited to Oracle technologies
Commercial and contract management, including construction of pricing for complex service offers
Architecting, implementing and delivering complex service solutions for large scale, mission critical IT environments
Driving large scale IT services bids

Program Director, Cloud Services Resume Examples & Samples

Solving a problem with a software development mindset
Candidate works on deployment strategies and automation for cloud native applications
Work on building automated build pipeline, continuous integration, continuous deployment and test automation frameworks with tools such as Git and Jenkins
Develops automation using Shell scripting, Python, Linux, Windows, Docker, Chef and other DevOps utilities. Development in HashiCorp toolset (Vagrant, Vault) is a plus
Works on creating and implementing application monitoring, and logging strategies using tools like New Relic, Splunk, OpsGenie and Cloud tools like AWS monitoring suite
Responsible for building and maintaining infrastructure on cloud platforms
Knowledgeable in CI servers & tools including Jenkins, Chef, Artifactory, Terraform and Docker
Responsible for building tools and services from scratch to fill the existing gaps
Works on troubleshooting application integration issues with Dev, QA and, or other DevOps teams
Get requirements and facilitates infrastructure changes like fw rules, DNS and load balancers
Understand best practices for code promotion across the various environments. (builds, approvals, release) - strong SDLC background in Agile/Iterative practices
Ensure that code quality tools are run on all software prior to release
Cost responsibilities for our cloud IaaS and PaaS solutions across business units including reporting and tracking costs
Possesses a solid understanding of modern web application architecture, TCP/IP, HTTP, and complex cloud network and security topologies
Hands on experience with administering Linux and Windows systems
Scripting experience with Shell, Python, Ruby, Chef, BASH, etc
Experience with AWS services such as EC2, VPC, RDS, ELB, CloudWatch, CloudFront, Route53, S3, Cloudformation etc
Knowledge of monitoring, logging and management tools that integrate with AWS
Ability to use a wide variety of open source technologies and cloud services
Willingness to learn and build new tools from scratch
Software programming experience with any of these languages (Node.js, Python, Ruby, or Java)

Project Specialist Networks / Cloud Services Resume Examples & Samples

Assist Product Manager or project sponsor in the collection of feedback from the various business functions regarding the marketing requirements during the Feasibility Phase
Assist product management in the structuring of the development based on internal and external suppliers' dependencies. Resource and activity planning
Co-ordinate with key contributors to review project status, scope changes, and to detect any deviations or cross program dependencies and facilitate any conflict resolution
Identify, analyze and quantify risks and take steps to mitigate risks, including organizational gaps. Raise issues and risks with product management to support resolution
Specify IT Business requirements and design products based on Marketing Requirements
Conduct and document the Feasibility Study for small product(s) with key stakeholders to be developed (Business Impact, Cost, Planning, Risks analysis) during all phases of development
Work with product management to define supplier contract service definition and agree interfacing processes and tools
Manage 3rd party suppliers in order to secure the product's delivery
Determine Committed Business readiness project plan in agreement with the project teams
Coordinate the implementation of the operational processes and tools (Service Delivery, Fault management, Reporting, SLA, Billing, etc.)
Coordinate the Alpha & Beta Trials of the product(s) in development through to controlled launch
Support Cloud engagement activites by providing Cloud pre-sales and post-sales support to Solution Lines (prod Mgr, Geo)
Coordinate Cloud onboarding process (assessment, SOD, BOM, pre-delivery tasks)
Track the customer pipeline & forecasts (coordination with Cloud solution design team, weekly review, prioritization, delivery follow-up, post-delivery requests..)
Assist Head of Project Management for PMO related activities
International Relevant business experience in Project Management in a Worldwide International Telco or IT Company
Experience in bespoke customer project or Incubation/innovation project management /or Product introduction as part of an operational department
Knowledge of an IT range of technologies and services including Cloud Services
Solid Project management skills, PMI would be a plus
Competent in ITIL; Cloud activities
Good competence in MS Projects or other project management tool

Matlab Cloud Services Resume Examples & Samples

Designing, developing, debugging, testing and supporting Java web applications and services
Participating in design discussions and code reviews
Diagnosing problems found by other developers, quality engineering, support, customers or others
Collaborating with development, operations support, quality engineering
Candidates must be pursuing a Master of Science degree in Software Engineering, Computer Science or related technical field
Appreciation for elegant design and well-crafted code
Experience with Java
Linux platform proficiency
Knowledge of distributed systems

Head of Cloud Services Resume Examples & Samples

Define the vision for Regeneron’s cloud services initiatives
Evangelize the benefits of cloud infrastructure services across Regeneron
Develop a roadmap for business transformation, to include
BA/BS degree in Computer Science, Management Information Systems or related technical field or equivalent practical experience
AWS Certifications in Solution Architecture, SysOps, and DevOps preferred
10+ years of experience in Information Technology, running and managing large, complex teams
8+ years of progressively responsible for designing complex network-based solutions in a highly virtualized environment: AWS, VMware, Cisco, etc
Deep technical knowledge of infrastructure components such as Network, Storage and midrange Compute
Knowledge of infrastructure components, virtualization technologies, middleware and SOA
4+ years Cloud, IaaS, PaaS and Cloud infrastructure support experience
A minimum of 2 years of experience working in a DevOps model is required
Global solutions architecture and enterprise architecture experience
Experience building and leading a high-performing organization
Ability to create strong business cases and manage IT budgets
Experience in working in a large pharma/healthcare or other regulated environment, including working knowledge of application and infrastructure validation policies, procedures, work instructions, forms and templates
Experience with regulatory compliance controls including HIPPA, SOX, and PCI
Strong track record of delivery and results
Experienced with building consensus within federated environments with a specific goal of evangelizing an enterprise-wide strategy across various business units
Comfortable initiating change and balancing competing priorities
Excellent written and verbal communication skills and effectively interact with all levels of management from application developers to the C-level

Cloud Services Advisory Engineer Resume Examples & Samples

Ensure the satisfaction and success of a named list of accounts using various reporting and tracking tools
Alignment with customer goals and objectives an ensure prioritization across internal functional teams where appropriate
Ensure that a newly-signed customer is onboarding data into Splunk properly and knows how to secure Support and Operations resources when required
Build relationships within the customers using monthly check-ins to become a trusted advisor to ensure successful usage and adoption of Splunk Cloud services
Work collaboratively with all Splunk teams and stakeholders to coordinate the company’s efforts to help the customer achieve its goals with Splunk Cloud
Coordinate customer issues with support and scheduling, managing and coordinating customer onsite meetings
Communicate and advocate individual customer needs to internal stakeholders to become the voice of your customers within Splunk Cloud while being the voice of Splunk Cloud back to the customer
Based on customer interactions, identify opportunities for Splunk Cloud to improve in its ability to service, support, manage and communicate with its customers and communicate those opportunities in an effective and prioritized way
Lead or participate in cross functional teams on process improvement to benefit customers
As required act as an escalation point for customers to ensure effective and rapid communication and resolution of problems
Work with Splunk Cloud management on identifying improvements to service levels and feature additions to Splunk Cloud
Manage and track customer and transactional information in a CRM system
Provide product demonstrations and general support to prospective customers
Keep abreast of competition, competitive issues and products
5 + years of experience in a related function is required with direct customer advocacy and engagement experience in pre, post-sales, or professional services functions with a varied range of Customer Enterprises (SMB, Mid, Major, Enterprise)

Managed Cloud Services Sales Rep-california Resume Examples & Samples

JD Edwards EnterpriseOne
Siebel CRM On
CEMLI Management Services
Develop and execute sales strategy plans on accounts within assigned territory

UX Manager for Management Suite Cloud Services Resume Examples & Samples

Supervise interaction designers, visual designers, researchers and UI developers in planning, design, and production of UX designs and UCD activities
Scope and schedule upcoming projects to balance workload across your team
Review and provide feedback on team member’s work products
Mentor team members and identify educational opportunities for your team
Build relationships with other managers and leaders
Perform individual technical projects as needed
Develop and implement technical and developmental goals for team (in conjunction w/ upper management)
Recruit top UX talent for your team
8-10 yrs experience in the design of user experiences for software products
At least 5 years experience managing user experience teams
Proven experience designing for mobile
BA/BS or MS degree in HCI, or related field
Demonstrated success and leadership in application of UCD process for shipped products
Ability to communicate effectively with all stakeholders; i.e. developers, managers and users
Experience in creating UX designs in an Agile development process
Expert knowledge of industry standards and design patterns. Visual design expertise a plus
Demonstrated ability to gather and analyze usability requirements
Functional knowledge of Oracle Human Resource and/or Financial Management products a plus

Account Manager Enterprise Cloud Services Resume Examples & Samples

Responsible for account planning, including identifying and documenting clients’ organizational structure, IT initiatives, application needs, etc... and maintaining this info ongoing
Proactively drive efforts to improve the client’s experience with NaviSite’s solution (recommended upgrades, configuration changes, etc.)
Lead periodic Client facing account reviews, including NaviSite’s operational and executive team, based upon nature and complexity of account and predefined templates and procedures

Cloud Services Engagement Manager Resume Examples & Samples

Extensive years working as a full stack technology manager with a strong understanding of application development as well as cloud hosting best practices
Proficient knowledge of current software development tools and methodologies
Proven ability to create educational materials/presentations, and train teams on processes and best-practices
Highly interpersonal, comfortable communicating technical language with the given audience and able to express complex concepts in plain language to reach broader audiences. Able to train and guide individuals/teams on new and existing processes in the cloud architecture
Ability to drive the quality of the application onboarding process and distributing training materials to internal teams
Deep understanding of Linux and Windows environments and the optimal configuration of applications for those operating systems

Program Manager, Cloud Services Resume Examples & Samples

Experience as a senior project manager in IT or a software development setting
Experience in managing cloud migrations or cloud solution development
Experience using Agile methods and working on complex, integrated platforms required
Experience defining and executing organization change management
Experience in business process and system design
Experience in Financial analysis & business planning
Experience defining and communicating strategic plans
PMP, PgMP, and Scrum Master Certifications are a plus

Cloud Services Sales Manager Resume Examples & Samples

Creative prospecting through campaigns, business partners, and other activities to identify new clients
Working with other sellers, business partners, and units of IBM as needed to create an effective solution for the client
Meeting quarterly and annual sales revenue quotas
At least 10 years experience in consultative selling experience to the executive level
At least 3 years proven sales track record

Cloud Services Sales Representative Resume Examples & Samples

Responsible for closing qualified complex cloud opportunities running on an IBM Cloud based offering
Using consultative selling skills with clients to understand client requirements, position IBM cloud soutions and offerings, and lead the engagement from proposing, contracting and closing
The Complex Cloud Seller will have an understanding of the breadth of IBM's cloud solutions portfolio, the ability to create a clent vision and communicate well at both a business and IT level, and the ability to sell soultions using GTS, GBS, SWG and/or other IBM business unit cloud capabilities
5+ Years direct, face to face customer selling experience, working with C-level executives
3+ years selling complex services solutions (e.g. managed services, hosting, IT optimization) including business case development
3+ years selling into the ERP market (SAP or Oracle - including software, infrastructure or services)
2+ years selling Cloud based solutions
Knowledge of cross industries and verticals
Experience working across matrixed sales teams
Ideal candidate has passion for the value that IBM's ever increasingly broad portfolio of cloud services can bring to the market place, and in turn their customers

Senior Project Mgr for Federal Cloud Services Resume Examples & Samples

Works in tandem with customers, internal executive sponsors, stakeholders, and technical team managers to achieve business goals by leading multiple small to medium sized cloud infrastructure projects or a large scale infrastructure project with defined beginning and end
Partners with project sponsor to define project objectives, scope, schedule, and budget. Establishes project charter, plan and level of effort, including success criteria
Leads the development, implementation and execution of multiple (or large scale) project plans; ensures scope, schedule, and budget are established and met; defines project deliverables, milestones, and required tasks
Builds and maintains program/project roadmap for projects with long duration
Leads project meetings, activities, tasks, and manages technical project team members to ensure project objectives are achieved within prescribed timeframe and budget. Assesses project risks and develops resolutions to meet productivity, quality, and customer-satisfaction levels
Ability to understand and effectively communicate business and technical objectives and issues as they relate to project
Reviews, evaluates, formulates and executes project plans, schedules and budgets
Tracks and executes project progress with respect to baselined time, budget and target versus actuals
Communicates progress to customers, internal executive sponsors, stakeholders, and managers, and revises schedules as required
Negotiates with customers, staff and outside vendors as required
Applies effective project management and control techniques
Recommends changes to the project approach consistent with achieving broader goals
Provides input to and may assist in preparation of technical staff performance evaluations
Provides coaching, mentoring and guidance to project team members and others
Performs related duties as assigned or requested

Service Delivery Director, Cloud Services Resume Examples & Samples

Understanding customer’s service requirements and leading the strategic engagement of ABB Cloud Services customers
Developing and maintaining service delivery strategies and plans to ensure service delivery operates in accordance with service level agreements (SLAs) and budgetary requirements
Working with the Cloud Services Executive and Technical Team Leaders to implement service and quality improvement
Leading the Service Delivery Managers to ensure responsiveness to customers requirements and delivering to contracted service levels within budget
Providing an escalation point for Service Delivery Managers for commercial opportunities, escalated incidents or disputes
Ensuring Service Improvement Programs are in place, managed and adhere to contracted service levels
Engaging with the Customer, Sales Team and Account Manager to identify opportunities for ABB services

Uk-managed Cloud Services Sales Representative Resume Examples & Samples

Develop and close Managed Cloud Services opportunities to yield revenue in line with targets
Develop and actively grow a sales opportunities pipeline
Create compelling value propositions with robust ROI and clear business value articulation
Negotiate contracts, liaising with internal & external commercial services & approvals
Maintain an understanding of Oracle OMCS direction, product set and services relevant to both Transition and Greenfield sales
Ability to effectively develop, negotiate and close at the “CXO” level
Working knowledge of Service Level Agreements, ARC’s and RRC’s, and Risk Mitigation Strategies
Experience selling across Verticals
A strong background in customer and market penetrations in the UK market preferably

Senior Architect, Cloud Services Resume Examples & Samples

Design and evolve the architecture of platform common services like search, push, messaging, cache, etc
Design and evolve the architecture of one or more mobile services like User Account, Social, Payment, Backup, Gaming, etc
Research new open source technologies in mobile and cloud software stacks, and share trends and insights with global teams
Foster and support collaboration with external/internal technology partners

Cloud Services Admin Resume Examples & Samples

3-5+ years of experience in MSFT Azure Cloud Computing administration; Iass, Pass & Sass
Microsoft Active Directory & Group policies
PowerShell scripting
Azure components & APIs
Strong knowledge of Windows Operating Systems
Strong knowledge of networking fundamentals
Knowledge of Azure federation services is preferred
Strong problem solver
Effective time management
Azure administration-provisioning of services, networking connectivity, accesses, etc
O365 and Exchange Online(nice to have)
Powershell scripting
Cloudera with Hadoop-managing the infrastructure
ExpressRoute experience is a plus. It is the direct connection from Data Center to Microsoft
ADFS nice to have-

100

Cloud Services Customer Success Professional Resume Examples & Samples

Account management actions to onboard as well as maintain a number of VMware’s existing customers to our new SaaS offerings
Working with customer support peers around the globe to ensure a consistent and high-quality level of support
Being the customer-facing voice for Enterprise customers, addressing complex account and billing issues
Working with Enterprise customers to understand how they use VMware’s Cloud services, and providing valuable feedback to business and development teams
Performing deep dive analysis on Enterprise customer contacts to gather lessons learned, and then use that information to create or improve policies, procedures, and best practice reference materials
Acting as the Voice of the Customer for our Enterprise customers, reporting and acting on observed areas for improvement
Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience
Assisting with Enterprise customer communication during VMware Cloud Services critical launches and support events
Making sure internal knowledge reference pages and training material are kept up to date
Helping to improve support-related processes
Help to provide solution based reports for management that measure the effectiveness of the customer support function
Work with VMware’s global support teams to establish requirements for enhancement of our services and enhance the customer experience
Pro-actively reach-out and work with our Customer’s to support them in their journey to our Cloud Services
Work with VMware’s global support teams to effectively collaborate globally for all change readiness items
Work with VMware’s internal teams to implement formal feedback mechanisms for incidents, causes, and resolutions

101

S/hana Cloud Services Lead Resume Examples & Samples

Accountable and responsible for all tasks and activities of the team, ensuring effective, efficient and high quality delivery of S/4HANA Cloud services to customers
Performance feedback planning, review and people development for assigned team members
Develop and explain strategy of DBS and alignment of team goals to corporate/unit strategy
Ideally educated to Master’s level degree, as well as adequate career in the software/Technology sectors industry
Pronounced Teaming Skills
Minimum 10 years work experience in services and support, at least 5 years in a managerial role
Proven leadership of teams and individuals is a must

102

Junior Cloud Services Consultant Resume Examples & Samples

Systems
IT and Telecommunication Networks
Databases
Programming Skills (java/javascript/ruby)

103

Cloud Services Seller Resume Examples & Samples

Recruiting and managing partners for IBM cloud services
Enabling SW and Cloud Services Partners on new IBM Cloud Technologies
Localizing the global alliances with companies such as SAP and VM Ware
Building and managing pipeline through partners in SW and Cloud Services
Supporting the SW and Cloud Services teams in responding to customer requests through partners

104

Senior Product Manager Cloud Services Resume Examples & Samples

Employ cloud best practices in defining, detailing and launching cloud management services for enterprises
Evangelize the transition to cloud delivered management with internal stakeholders; Understand security market needs and solution needs; Guide solution teams to adopt appropriate cloud management
Help solution teams and their customers migrate quickly to the appropriate cloud environment to realize cloud benefits
Use competitive insight and security market knowledge to define and launch the management platform infrastructure to support public, private, hybrid, cloud environments based on business need
Collaborate with internal stakeholders to define integration and supportability requirements for solutions using the management platform; Write clear and detailed full stack requirements to successful integrate and deliver scale
Partner with engineering to make architectural choices aimed towards reusability; Help make technology tradeoffs and navigate build vs buy decisions based on business need
Analyze market needs for market segments; Make tradeoffs and write clear and concise requirements catering to these revenue generating segments and prioritize appropriately
Continuously update knowledge on latest cloud technologies, Management Services, Rolling out/launching cloud services to improve management platform on an ongoing basis; Employ Competitive Intelligence in all decisions to ensure management platform’s leadership
Own technical interactions and presentations with internal stakeholders; Build strong collaboration with engineering, sales and support. Articulate and convince internal stakeholders of the importance of building the "what" based on market needs and “why”
Partner with SE's to present at technical conferences and user group meetings; Ensure a solid understand of cloud technologies, infrastructure, IT Admin needs, enterprise security market
Contribute actively towards roadmap planning, customer/sales presentations, customer visits, Conferences etc
8+ years of total industry work experience
5+ years product management experience preferably in manageability of complex systems
5+ years’ experience defining and launching services in private/public clouds with SaaS/PaaS expertise
In-depth knowledge of cloud technology, catering to enterprise customers
Understanding and experience within enterprise security industry
A robust understanding of customer use cases, deployment architectures, and pain points
Solid understanding of product management processes, experience in agile scrum methodology, prioritize requirements, perform competitive analysis, develop business cases, etc
Must be an articulate communicator, comfortable working with a wide variety of corporate executives, sales, marketing, engineering, operations, customers and business partners
Team player with excellent interpersonal, written and oral communication skills

105

Cloud Services Client Delivery Manager Resume Examples & Samples

Service as the single point of accountability in delivering Dell Cloud Service
Work with Cloud Service Engineering to proactively identify opportunities and continually improve customer experience
Responsible for profit goals and effectively manages LOB account P&L and forecasts
Drive customer feedback and improvement ideas into the product management team

106

Cloud Services Summer Intern Resume Examples & Samples

The candidate must be able to
Code Development skills
Must be able to develop light-weight applications, scripts, and services
Must have experience reading and understanding Technical Documentation

107

Software Development Manager Cloud Services Resume Examples & Samples

Maintain, enhance, and grow a top talent engineering team
Be responsible for the overall product development lifecycle
Manage and execute against project plans and delivery commitments, including day-to-day activities of the engineering team within an Agile/Scrum environment
Work closely with engineers and architects to develop the best technical design and approach
Instill best practices for software development and documentation, assure designs meet requirements and deliver high-quality work on tight schedules
Bachelor’s degree in computer science or related field
7+ years of industry experience, preferably in Embedded Linux
3+ years of management experience
Engineering process expertise, with understanding of Software Development Life Cycle (SDLC) principles
Masters or higher degree in computer science, computer engineering, electrical engineering
Proven success in building, motivating and retaining teams of star players
Experience designing, developing, launching and running in production cloud services, preferably using AWS
Background with embedded Android and developing Android or iOS mobile apps a plus
Solid judgment, organizational and problem solving skills
Superior design and architecture knowledge
Robust project planning/execution skills including estimating, scheduling, executing and reporting on committed schedules

108

Cloud Services Director Resume Examples & Samples

Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, System Analysis or a related field. Or equivalent work experience
Typically have 10–15 years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management and infrastructure planning and operations
Requires exposure to multiple, diverse technologies and processing environments
Visionary in Data Center architecture with strong experience and understanding of future roadmap and trends
Strong understanding of Internet/IP related technologies including, but not limited to, routing, switching and sub-netting
Knowledge of Fiber channel/iSCSI/SAS storage arrays. Understanding of concepts such as RAID
Virtualization technologies with a focus on administration, design and architecture, including automation
Backup and backup related technology experience
An understanding of Microsoft and Identity Management products such as Active Directory, DNS, ADFS, and Oracle OAM/OIM
Experience with cloud providers like Azure, AWS, Google Compute Engine, and vCloud Air
Experienced with automation technology: Discovery (Lakeside, RV tools, VRops, Capacity Planning) and Migration, etc
Excellent verbal and written communication skills – able to explain complex concepts to a wide variety of individuals with varying technical skills
Good analytical, conceptual and problem solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions

109

Cloud Services Storage Sales Specialist Resume Examples & Samples

At least 5 years experience in Storage HW Sales
Basic Knowledge of IBM and competitive (EMC, NetApp, Hitachi, HP) storage products
At least 5 years experience in IT Storage Solutions Sales

110

FAA Cloud Services Chief Architect Resume Examples & Samples

Provide architectural expertise to the program team and government staff, and develop architectural products and deliverables for operational business lines in accordance with the strategy and goals of a large government organization that is in transition to a Cloud/DevOps model
Qualified candidate would develop the strategy of system and the design infrastructure necessary to support the client’s Cloud Architecture and Application hosting ecosystem in collaboration with CSRA and agency staff
Candidate will function as a technical expert across multiple program assignments, and must possess the ability to apply a comprehensive knowledge across key tasks and high impact assignments. Candidate will plan and lead major technology assignments, with direct supervision of staff
Coordinates routine aspects of solution development and architecture and management processes. Interfaces with business developers, account managers, competency managers, and executive management on routine aspects of solution development to increase company productivity and profits
Oversees use of strategic solutions and offerings by the business development community. Participates in solution selling activities to ensure that marketing plans align with sales and launch plans
Assists management in researching existing business environment including trends, best practices and company preferred architectural frameworks and alliances to ensure that company services match business trends
Facilitates reduced risks to client and company; participates in solution business plan creation; assists in preparing financial models to ensure that client interests are met and potential business opportunities are established. Assists and supports client activities to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits and messaging
Interfaces and participates in business development discussions across cross-functional teams and internal and external executive managements to ensure consistency in solution development and implementation
Identifies business requirements; evaluates concepts such as market timing, compelling event and problem identification to ensure that delivered solutions meet both short and long term company and client business performance expectations
Seven or more years of business solutions experience
Experience working with company products and services, business processes and re-engineering
Candidate must possess strong communication skills and demonstrated experience working with senior level government stakeholders. Ability to convey complex technical concepts to less technical audiences is critical
Experience with Cloud computing, including IaaS, PaaS, SaaS concepts and articulating these concepts to technical and non-technical audiences
Experience in data center and WAN networking
Experience with server and storage array design and implementation
Experience with building, delivering, and managing hybrid Cloud environments leveraging services provided by leading Cloud Service Providers (CSP’s, e.g. - AWS, Google, Microsoft)
Experience with estimating costs and factors that impact cost control factors
Familiar with Virtual Private Clouds (VPCs), Subnets, Routing Tables, Access Control Lists (ACLs), Security Groups, Direct Connect, Rout 53, DNS, and Load Balancing. Familiarity with IAM and other AWS services e.g. Elastic Beanstalk, SNS, and SQS. Familiarity with object, block and archive storage e.g. AWS Glacier
Experience with Agile and DevOps concepts
Experience with various Firewall architectures and Network\Cloud Security concepts
Databases: MySQL, Oracle, PostgreSQL, MS SQL
CMS: LifeRay, Drupal, WordPress, Alfresco; DNS
General: Ubuntu/RedHat(CentOS)/AWS Linux; Windows Server; LAMP; IIS; Tomcat; Solr; ColdFusion; Chef; Ansible; Stash; JIRA, Chef, Puppet, Cfengine, Zookeeper, or Capistrano
Experience with hybrid cloud brokering tools e.g. – ServiceNow, CLiQr, Scalr
Experience with Azure and MS technologies (SharePoint, Exchange); IBM Cloud (SoftLayer); VMware; Active Directory; LDAP
Working knowledge of FedRAMP, ATO, and the implications of C&A and SA&A
Good communication skills to communicate with customers, support personnel and management
Good skills at managing risks during product launches
Good creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
Good human relations skills to select, develop, mentor, discipline and reward employees

111

VP of Cloud Services Engineering Resume Examples & Samples

You are an owner and a leader along with being a strong manager. You possess strong business judgment, analytical acumen, communication, and presentation skills necessary for building relationships with business leaders and teams across all levels of the organization to quickly create productive collaborations
You have strong organizational skills with an affinity for detail so that you can manage multiple, mission-critical projects across different organizations and adapt to changing priorities
You have the proven ability to recruit, motivate and develop a superior team and establish clear ownership and definition of success

112

Director, Product Management, Cloud Services Resume Examples & Samples

Define and deliver the next generation of our Customer Success Plan products. This includes defining market needs, product vision and strategy, roadmap creation and communication, release planning, requirements gathering, functional specification all the way through to customer enablement and success
Ownership of key product line(s) and delivery of features from end-to-end: working with key customers, Agile development, execute pilots for usability, coordinating technology teams to deliver a quality and marketable product on time, Pricing and Packaging of Cloud Services products
Own key decisions regarding the Cloud Services P/L including: Bookings/Revenue, margin, and cost to book and serve
Work closely with collaborate effectively with business leaders and cross-functional teams including technology, marketing, sales, support, and services to define and execute the Salesforce Customer Success product strategy
Engage with enterprise and SMB customers to understand product value and consumption as well as for requirements gathering, feature requests and roadmap updates
8-10 + years of experience in Product Management or Systems/Business Analysis
Proven ability to influence cross-functional teams without formal authority
Services product management and services delivery experience a very strong plus
Cloud computing experience
Demonstrated experience in the agile software development process
Ideally, 2-4 years of customer relationship management experience with a focus on salesforce automation, service automation, or marketing automation

113

Senior Commercial Cloud Services Architect Resume Examples & Samples

Provide expert advice with respect to C2S cloud architecture, environments, setup and configuration, limitations, constraints, tools, resources, etc
Develop C2S migration CONOPS, strategies, and plans
Prepare and deliver assessment reports on the migration implementation, including information on the system performance, deficiencies, and improvement recommendations
Participate in any and all system level reviews, including peer reviews and Review Boards
Must have an active/current TS/SCI with Polygraph
Bachelor’s degree in a related technical field
10 years of experience in system architecture/engineering
5 years of experience in cloud design and implementation
Proficiency with Microsoft Office software (i.e., PowerPoint, Excel, Word, Project and SharePoint)
15 years of experience in system architecture/engineering

114

Colombia Cloud Services Seller Resume Examples & Samples

Extensive Sales profile and experience in order to communicate with top level business leaders in our customers (>8 years of Sales experience)
Experience in the Banking industry, which is the main sector in this territory
Experience in a Services unit
Knowledge of Cloud platform basics

115

Cloud Services Portfolio Seller Resume Examples & Samples

Coordination and successful execution of all required sales related activities within an assigned territory or set of accounts to achieve financial sales objectives
Expanding IBM's cloud services penetration into existing IBM accounts
Working with and leveraging other IBM client facing teams to create demand, identify opportunities, qualify opportunities and then directly execute high quality professional engagements that result in winning opportunities that achieve assigned targets while providing high value customer solutions
Represent all IBM Cloud Services portfolio, which includes both managed and unmanaged cloud service offerings. These include but are not limited to Softlayer, IBM Cloud Managed Services, BlueBox, VMWare on Softlayer, Bluemix, Cleversafe, Watson on Softlayer, Internet-of-Things on Softlayer
Creative problem solving ability and be open to change
5+ years direct, face to face customer selling experience
3+ years selling services in which your primary area of responsibility was solution based on the Cloud related portfolios from IBM and other industry providers such as Amazon Web Services, Microsoft Azure Services, Google Cloud Services, Oracle, HSC, AT&T, Century link Freudenburg or Virtua stream/EMC
Knowledge of industry specific compliance, regulatory or industry specific practices (example, FFIEC, PCI, ITAR, HIPAA, ISO)

116

Cloud Services Sales Representative Resume Examples & Samples

5+ Years direct, face to face customer selling experience
3+ years selling services in which your primary area of responsibility was solutions based on the cloud related portfolios from IBM and other industry providers such as Amazon Web Services, Microsoft Azure Services, Google Cloud Services, Oracle, HSC, AT&T, Century link Freudenburg or Virtua stream/EMC
Background in one or more of the following: Public, Government, Life Sciences & Healthcare

117

Site Reliability Engineer, Cloud Services Resume Examples & Samples

Track our cloud customer SLAs and be on-call to ensure total conformity to these customer commitments
Create and maintain complete and accurate documentation for the purpose of operational audits including security and compliance
Coordinate internal activities across company and our cloud partners, ensuring achievement of the above responsibilities
Continuously review and enhance processes and operating procedures needed to maintain the most cost effective enterprise-grade cloud infrastructure
Innovate and automate improvements to our Cloud Operations
Identify and promote best practices and patterns for the setup, configuration and management including databases, servers, and network and storage systems

118

Cloud Services & Solutions Sales Professional Resume Examples & Samples

Work with Trianz Cloud Channel Team to develop a communication strategy with our partners and their sales field forces as well as participate in conferences
Work with the Trianz marketing, channel and tele teams to qualify, nurture and close leads generated through email, outbound tele efforts and generated by relationships with partner sales teams
Discover, qualify, strategize, solution, negotiate & close new business -
Generate leads from industry and networking events including personal meetings, presentations, networking, speaking engagements, or social outings, and work with our marketing team to ensure the appropriate field support
Work in cooperation with the marketing teams to ensure consistent corporate branding and positioning message and value proposition
Increase Trianz market share in a defined territory or industry vertical
Maintain an accurate forecast
Manage client relationships, and will work closely with project managers to ensure satisfaction and to develop additional business
Own your sale funnel, ensuring that enough leads are touched at the top and managed through each stage of the funnel to become deals and repeat customers
Track all opportunities in CRM and keep up to date
Relevant experience in AWS Products, Ecosystem and Offerings
A proven record for selling complex services and solutions at senior levels of organizations, including new account penetration
Exposure to the technology startup and corporate innovation ecosystems, either through direct employment, client relationships, or personal network
Proven ability to meet quota objectives — we expect you to provide details of quota achievements
Consultative approach to selling, through disarming attitude, empathetic mindset, and value-adding solutions
Balance of self-starter mentality and ability to adhere to sales processes
Ability to structure and negotiate deals that meet all parties’ need
Strong experience and proficiency with the RFI and RFP process

119

Cloud Services Program Marketing Senior Marketing Manager Resume Examples & Samples

Strategic planning, development and day-to-day execution of the integrated marketing plan working in collaboration with our cross functional stakeholders – this includes
Understanding the Cloud Services business objectives in order to build aligned global programs for demand generation, awareness and renewal
Driving pipeline, conversion-to-close and upsell/cross sell programs for the vCloud Air business
Building an integrated global marketing plan, with input from the regions, for world-class innovative programs that cover all the program channels (campaigns, social, digital marketing, events etc)
Driving strategy for and collaborate with content contributors to build an integrated content plan in support of integrated cross-channel programs – this includes management of core content channels including regional execution and earned social
Collaborating closely with regional marketing teams to listen to input and understand regional needs and corporate teams to leverage and extend their programs and vendors
Managing to program KPIs, by analyzing program impact on revenue pipeline with needed root cause analysis and corrective action planning
10 yrs+ marketing experience, including program marketing
Digital marketing experience, ideally at B2B and B2C companies
Creative thinker, built innovative programs and driven to business outcomes
Collaborator with regional marketing teams; considers regions as customers
Outstanding communication skills, both written and verbal, internally as well as with customers
Computing experience (cloud, virtualization, security, etc); Cloud IaaS or AaaS experience highly desired
Demonstrated ability to lead, influence and work across organizational boundaries and broad range of peers
Location: Palo Alto/Bay Area

120

Technical Lead Cloud Services Engineering Resume Examples & Samples

Gathering technical requirements, assessing capabilities and analyzing findings to provide appropriate cloud solution recommendations and adoption strategy
Researching, analyzing, recommending and selecting technical approaches for solving difficult challenges related to deployment and integration of software
Adopting new cloud tools and techniques to increase performance, automation and scalability
Creating best practices and standards that can be leveraged by several Business Units to standardize, streamline and simplify cloud operations
Collaborating with several teams including product development and engineering, InfoSec, IT, Service Providers (e.g. AWS, Rackspace), Procurement and Finance
Analyzing and optimize infrastructure utilization costs
Measuring success by building and manage dashboards to track metrics and KPI’s
Driving projects using Agile methodology

121

Scrum Master, Cloud Services Resume Examples & Samples

Guiding the team and organization on how to use Agile/Scrum practices and values to meet deliverables
Assessing current business workflows and improving software processes
Maintaining continuous alignment of program or project scope with strategic business goals and possesses advanced skills in finance, leadership, communication, influence, negotiation, cross-cultural awareness, and conflict resolution
Communicating program or project goals, status, requirements and deliverables to all team members, stakeholders, and sponsors
Coaching and developing team members as necessary to assure common understanding of the Project Management and Software Development process and project goals
Establishing milestones and monitoring adherence to a master plan and schedule
Managing the budget, schedule, resource management, and performance of assigned programs or projects
Fostering communication and productive relationships with Product Owners, team members and other stakeholders
Maintaining and sharing an up-to-date awareness of industry trends, best practices and explore those that would benefit our business
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog
Providing all support to the team using a servant leadership style whenever possible, and leading by example

122

Senior Web Engineer, Cloud Services Resume Examples & Samples

Interface with Product Managers, Support, Consulting, and Service Providers to understand requirements for developing proof of concepts (prototypes) and final product features
Compose and maintain design specifications and component documents
Take charge the overall architecture of feature developmentß
Design and implement back end business logic for new features
Embraces Agile development methodologies (SCRUM, Kanban, etc.)
Embrace and institute best practices and coding standards (e.g.: code reviews, logging and instrumentation, unit tests) within the team
Understand and troubleshoot field issues. Diagnose customer problems through systematic root cause analysis. Institute preventive measures
Collaborate with a team of engineers focusing on 'design first' thinking, incorporating different end user personas
Demonstrated experience leading implementation of moderate to complex software
Strong .NET programming. Preferably C# & ASP
Strong understanding and application of PowerShell scripting
Strong database programming. Preferably SQL
Strong understanding of Microsoft Active Directory
Extensive knowledge of HTML, DHTML, XHTML, CSS, JavaScript, XML,AJAX,
Good understanding of IIS and web service hosting
Demonstrated understanding of Computer Science fundamentals
Good understanding of implementing web application security is desirable
Experiences and knowledge of web application security vulnerabilities and prevention technologies is desirable

123

Cloud Services Analyst Resume Examples & Samples

Installation of platform instance(s)
Platform security
Platform (and underlying IaaS) capacity planning,
Operation of infrastructure for managing the platform itself (consoles, jumpboxes, etc)
Infrastructure and Platform level patching and version updates
Platform backup and recovery
Platform logging and monitoring
Platform license management
Interface with tenant support teams
Interface with teams supporting underlying layers (IaaS and/or physical)

124

Oracle Managed Cloud Services Infrastructure Analyst Resume Examples & Samples

Consistent Service Tier support and effectiveness
Applied Knowledge Base Development and Trouble Shooting Methodology
Ensures that RCA’s are complete and continuous proactive actions are evaluated/taken
Ensures Standard Operating Procedures, Run Book, Standards and Roadmaps are followed
Continuous Evaluation of Level 2/3 Support Tasks ensuring repeatable tasks are documented
Request For Change (RFC) management and coordination
Support Request (SR) management and coordination
Communications Management (Outage, Change, escalation etc.)
Assist in the maintain and operation of existing systems (e.g., performance, quality, etc.) while meeting business and client information needs
Provide project support, assist in the implementation of projects
Perform Disaster Recovery Activities
Follow WTW standards and processes
Ensure that applications follow agreed to operational standards
Support change through the WTW Organization as appropriate
Maintain adoption and development of efficient shared common services and components

125

Site Reliability Engineer, Cloud Services Resume Examples & Samples

Provides expertise regarding high level service availability, technical architecture and standards/process to operations and engineering teams
Recommends appropriate course of action to developers, operations engineers and senior management, based on past, current and future service quality issues
Recommend proactive course of action to operations, engineering and design teams
Run pre-production acceptance verification and make sure the products are ready for production
Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement
Monitor and improve the operational efficiency through the use and creation of automation, scripting, etc
Automate the build and migration of codebase throughout Dev, QA, and Production environments
Work with multiple teams in analyzing each service outage, measure, maintain and present the service quality metrics to management
Manually monitor all networking, hardware and software components of Citrix product and take preventive actions to avoid service outage to customers
Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption
Plan and implement disaster recovery procedures
Provide support to operations and technical support team in case of service outage and customer reported problems
If required, work with customers to identify and resolve customer issues related to Citrix product and service
Collects, analyzes, interprets, summarizes data and makes recommendations in preparation for high level service availability and quality
Design, build or utilize tools to collect, analyze and monitor the application or server logs
Participate in product design discussions and make appropriate recommendations
Performs miscellaneous job-related duties as assigned
3+ years of experience in design, implementation and operations support
BS or Engineering in Computer science or electronics or related IT focused
Working Knowledge of Automation Frameworks and development and scripting languages (C#, PowerShell, Chef, Puppet, etc.)
Skilled in UI development frameworks ( Angular 1.0, 2.0, .Net, JavaScript, etc)
Hands on experience with Amazon AWS, Microsoft Azure, IBM Softlayer
Experience in TSQL queries to aggregate, isolate and identify trends and problem records
Working Knowledge of NetScaler and related networking technologies and topologies
Working Knowledge of Windows AD and OS technologies
Working Knowledge of Security protocols and technologies such as SAML and Federated Identity Management
Working knowledge of network hardware, network protocols and VPN connections
Experience in the management and support of source control systems ( Git/Stash are a plus )
Microsoft and/or Linux certifications
Provide hands-on technical leadership in design and support of Services
Ability to work under pressure in 24/7 environment
Take full responsibility for prioritizing of assigned tasks
Project planning and project management skills
Must have exceptional verbal, written, interpersonal and presentation skills
Must be able to work on 24/7 on-call schedule
Must be able to work constructively in team environment
Ability to design and implement systems that are necessary to collect, maintain, and analyze data
Ability to gather and analyze data and generate reports
LI-FC1
EP

126

Sales Support Analyst Oracle Managed Cloud Services Resume Examples & Samples

Maintain accurate and timely records of activity to allow for KPI production
Communicate activity metrics to sales management
Good self organization, multi tasking ability, flexibility
Attention to detail, methodical and accurate
Business experience: commercial education
Experience in sales environment or legal/contractual background

127

Software Engineer Maps & Cloud Services Resume Examples & Samples

Master’s degree or higher in Computer Science, Electrical / Software Engineering, Mathematics, Physics or related discipline
Experience with C/C++ programming languages
Well-founded understanding of methods for data analytics and related frameworks
Experience with online distributed systems and related platform infrastructures
Good technical background in development of embedded systems ideally for automotive applications
Very strong communication, presentation and social skills
Self-dependent and target-oriented thinking and acting, strong analytical skills
Strong team player with good spoken and written communication skills in English

128

Cloud Services Retail Direct Enterprise Major Sales Representative Resume Examples & Samples

Must possess strong sales acumen, have C-level experience and be an expert at strategic selling solutions
Follow Mitel’s 5 Step Sales Process
Able to accurately forecast business and meet or exceed assigned quotas
Understands the business elements supporting direct and indirect sales and service business
Successful track record in securing, developing and managing major accounts and developing business opportunities through consultative relationships/selling
Organized, highly self-managed and self-starting
Demonstrate business professional acumen needed to establish and maintain credibility
Ability to succinctly articulate VIP customer’s return on investment (ROI) and value proposition
Experience generating new business and building new business partnerships
In-depth experience with Microsoft Office tools (Excel, Word, PowerPoint) and SalesForce.com
Creative with business planning and implementing sales initiatives
Customer-centric (internal & external) including timely response and issue resolution
Clean driving record required
50%+ travel required

129

Cloud Services Solution Engineer, Senior Resume Examples & Samples

Develop architectures to support application installation on an Amazon Web Services environment
Demonstrate an understanding (architecture, installation, and configuration) of at least one PTC application (Windchill (PDMLink/FlexPLM), Servigistics (SPM/InService), ThingWorx, or Integrity)
Demonstrate experience installing at least two enterprise application components (web servers (example: Apache), application servers (examples: Tomcat, JBoss), DB servers (examples: Oracle , SQLServer, Postgres)
Demonstrate an understanding of Linux and AWS deployments
Demonstrate the ability to develop scripts and deploy applications using DevOps tools (examples: AWS Cloud Formation, Salt, Puppet…)
Ability to document the Cloud architecture and installation processes
Demonstrate the ability to work without immediate supervision

130

Director, Cloud Services Infrastructure Resume Examples & Samples

Management of Cloud Services Data Centers (Public Cloud and Private co-location)
Management of daily infrastructure operations to ensure availability SLA is met for all Cloud Services customer environments
Management of Virtual Infrastructure, Networking, Server, Storage, Database, Middleware, Backup and Disaster Recovery components and projects for our customer environments
Management of relationships with Cloud Services infrastructure vendors
Development and evolution of IT infrastructure standards and procedures based on the ITIL framework
Interface with the Security and Compliance teams to ensure adherence to the compliance standards (e.g. ISO 27001:2013, FedRAMP, SOC 2)
Development of overall Infrastructure Vision to support Cloud Services Infrastructure needs for the future
Selection, hiring, motivation and development of a high-performing staff
Interfacing with other Cloud Services Teams to establish requirements and negotiate priorities for all infrastructure projects and operations
Communications of project plans and status with Cloud Services senior leadership
Bachelor's degree in information technology, computer science or electrical engineering. Master's degree a plus
10+ years of IT experience in large, enterprise, multi-location data centers and public clouds
3+ years of experience with Amazon Web Services and/or Microsoft Azure
Strong ITIL process and process-improvement orientation
Experience in working in regulated environments (FedRAMP etc.) a plus
Demonstrated skills in Dell, HP, EMC, Cisco, and virtualization technologies
Proven ability in data center management
Strong understanding of hardware and software required to run enterprise applications specific environments
Exceptional project management, problem-solving and presentation skills
High-energy team player with a positive attitude
Available for travel to domestic and international data centers

131

GS Cloud Services SC Consultant Resume Examples & Samples

Install and configure platform components based on application and solution requirements to ensure project success
Configure deployment tools and processes to provide prompt delivery of new platforms
Resolve basic client cases with satisfaction to enable greater customer success
Perform scheduled changes to customer environments to sustain platform growth
Deploy maintenance releases and all aspects of leveled emergencies to prevent application outages
Assist with internal technical escalations to provide prompt response to reported incidents
Execute knowledge of platform environments and to share these findings with larger Cloud Service audiences
Build and maintain a positive working relationship with other Cloud Service teams to establish recurring knowledge transfer sessions
Monitor updates within the Cloud Services architecture diagrams and documentation on a periodic basis
Communication for critical and enterprise-down issues and/or events pertaining to internal key stakeholders
Assist other team members in handling critical events and issues
Bachelors in a technical field (IT, CS, Programming, etc.)

132

Cloud Services Network Engineer, Senior Resume Examples & Samples

Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Configure Site-to-Site IPSEC VPNs
Select and implement security tools, policies, and procedures in conjunction with the security team

133

Cloud Services Consultant Resume Examples & Samples

Be able to install and configure platform components based on application and solution requirements to ensure project success
Successfully develop and configure deployment tools and processes to provide prompt delivery of new platforms
Resolve standard client cases with satisfaction to enable greater customer success
Bachelor’s Degree or 2-4 years related experience

134

Director, Cloud Services Operations Center Resume Examples & Samples

5+ years of progressive management experience in a CSOC or customer support environment
Experience managing a global team of 10+ individuals
Substantial experience in operating a 24/7 high-availability Cloud infrastructure in a highly transactional environment
Experience in a SaaS/PaaS environment
Experience in working within industry standards such as ISO 27001:2013, ITIL, FedRAMP/GovCloud etc
Understanding of Amazon Web Services (AWS) environment, exposure to other IaaS environments a benefit (Microsoft Azure, Google Compute Engine etc
Experience with large Linux (Red Hat based), Microsoft Windows, Database Technologies (Oracle, SQLServer, PostgreSQL etc.) environments preferred
The ability to manage multiple simultaneous and diverse technology issues to resolution, with minimal supervision and an unbeatable sense of urgency
Highly motivated individual with a passion for cloud environments, scalability, and staying at the bleeding edge of new technology
Demonstrated leadership when leading projects and motivating others
Strong verbal and written communication skills, including the ability to influence other levels of management, develop technical documentation, and create customer / internal communications
General business management thorough knowledge of support policies and procedures
Demonstrated ability to handle difficult and sensitive situations,
Ability to self-prioritize, negotiate, and manage requests from multiple sources
Bachelor’s Degree or 5 years of relevant experience

135

JPM Cloud Services Technology Product Manager VP-glasgow Resume Examples & Samples

Work with Product Owner to understand the product vision then break that vision out into actionable items on a product backlog
Actively engage internal stakeholders and the community of users
Ask the right questions, craft solutions and deliver validated products to our end users
Work closely with teams to help create positive business outcomes for our clients
Mentor, coach and collaborate with engineering team members to drive decisions
Work with teams to discern what needs to be tested and how to test it
Create a backlog, write user stories, and work with the team to manage releases
Communicate effectively across all team roles
Act as an ambassador for your team to all stakeholders so they can focus on building the right product
3+ years product management experience or similar, particularly with large scale distributed technology products
Demonstrated empathy for the end user
Demonstrated bias towards action
Previous cloud technology experience
Previous success working in an agile team
Strong leadership and communication skills and the ability to teach others
Ability to work collaboratively with others and navigate complex decision making

136

Cloud Services Lead Business Analyst Resume Examples & Samples

Bachelor’s degree in Computer Science or Engineering
Knowledge & experience in Agile and Waterfall methodologies
Experience in Lean methodology would be advantageous
Past experience working as part of a Virtual team
Knowledge of API based products is a strong advantage
Extensive awareness of API based architecture, e.g. REST
Understanding of API message format, e.g. JSON, XML
5+ year’s practical experience working in a Business Analyst role
Experience in working on Data Intensive projects is a distinct advantage
Is highly organized with the ability to prioritize and track multiple tasks to successful completion
Excels with eliciting requirements from stakeholders
Capacity to absorb and evaluate information from a variety of sources and understand the ‘big’ picture view as well as the lower level detail
Ability to formulate solutions to business problems and make fast paced decisions
Strong analytical, technical, verbal and written communication skills

137

Senior Sales Support Analyst Oracle Managed Cloud Services Resume Examples & Samples

Act as a bridge between the sales team and various other supporting functions (GSC, Deal Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
Undertake admin responsibilities as required by Management
Proactively screen deals for roadblocks and track deal progress
Act as a mentor, advisor and guide to junior team members
Ensure smooth and efficient booking of deals meeting all cut off dates for bookings
Strong working knowledge of OMCS its process, sales patterns and products
A desire to be a team lead and look for potential to grow into people management
Excellent English skills, particularly writing, consistency, organization and standardization of terms and language. In addition candidates with French/Spanish and Portuguese are desirable but not essential
Business experience: Extensive knowledge gained either within OMCS or a similar organisation
Experience in sales

138

Sales Operations Manager Oracle Managed Cloud Services Resume Examples & Samples

Act as knowledge expert in all OMCS end to end processes and systems
Act as lead on internal processes for upsells
Act as a bridge between the sales team leadership team and various other supporting functions (GSC, Deal Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
Manage the flow of deals from allocation to booking, ensuring fair equitable and sensible work distribution within the team
Develop and manage KPIs and SLA
Manage, mentor and develop a team of 8, across two shift patterns
Manage escalations and priotitisation of deals
Integrate with sales leadership team to ensure that the team is embedded in the day to day sales process
Ensure all deal booking, contract drafting and other key dates are communicated, understood and met
Support higher value deals and new logo deals if capacity allows
Strong working knowledge of OMCS its process, sales patterns and products is essential
A desire to work globally and manage a team across time zones
Knowledge and experience of managing large projects tasks and work flows
Proactive, team player
Positive and “Can Do” Attitude
Persistent
Results oriented
Excellent OMCS systems knowledge
Business experience: Extensive knowledge gained either within OMCS or a similar organization, ideally with experience of working within a global or multi region team
Experience in sales, contracting and systems

139

Cloud Services CoE Ops Eng Resume Examples & Samples

Principal Responsibilities
Provisioning of systems based on customer request
Reports progress and technical problems and/or changes to CoE Leader, Technical Leader or Operations Manager
Principal Networks & Contact Links
Cloud Solutions CoE management team
LOB operations, sales and marketing
Customer representatives
Supervisory Responsibilities
5+ years of experience as a systems engineer
System design
System implementation
Operating system and software installation
Basic experience of network implementation
Experience of Microsoft Active Directory
EPKS / SCADA configuration and server implementation
VMWare Virtualization principals and implementation
EPKS Product certification
Cisco CCNA or equivalent
Formal coding qualifications (prefer Java / Powershell)
Behavioural Competencies Required

140

Cloud Services CoE Ops Mgr Resume Examples & Samples

Effective management of the Cloud Services CoE operations team
Cloud Services CoE Operations Engineers
Geographic Scope & Travel Requirements
Key Performance Measures
Education Required
10+ years of customer and project experience
Technical Skills & Specific Knowledge Required

141

AP Cloud Services Technical Sales Leader Resume Examples & Samples

Lead a team of sales engineers to deliver pre-sales technical support, solutioning, sales presentations, solution development, and product demonstrations capabilities
Expertly maintain an active program for building capacity and achieving high team performance based on customer, partner and internal requirements
Consistent focus on building and maintaining sales engineering team excellence with ongoing attention to talent acquisition and development
Ensure the system engineers are proficient in communicating a clear and consistent value proposition of the solution and products
Drive team development and training including detailed knowledge of industry trends, business acumen, communication skills, etc., enabling them to be extremely effective in their role
Minimum 7 years of experience in a combination of cloud infrastructure, pre sales engineering for large enterprise storage manufacturers and/or enterprise solution development, process implementation, and data center operations
Minimum 7 years of pre-sales leadership experience, with a proven ability to motivate and drive a high performance team
Bachelor’s degree in Computer Science or related technical field
Minimum 1 years of pre-sales leadership experience, with a proven ability to motivate and drive a high performance team

142

Hybris Cloud Services & Support Resume Examples & Samples

Administration, configuration and maintenance of the base application stack (Apache, Tomcat, Solr, Data Hub) for customer SAP hybris commerce solutions in the cloud
Using, managing and maintaining the SAP Hybris Commerce automation platform to ensure it is working smoothly to perform regular deployments of custom applications and product upgrades
Ensuring a sustainable high quality of service for customer sites though proactive monitoring, planning and automation initiatives
Troubleshooting and finding resolutions to complex technical problems across multiple tiers
Planning, reviewing and executing system changes
Developing and maintaining technical documentation
Application bottleneck diagnosis and platform performance tuning using APM tools like dynaTrace
Providing technical leadership within the team and mentoring of other team members
Serving as escalation for all technical issues related to the platform
Process engineering and continual service improvement
Minimum of Bachelor Degree in quantitative field (preferably Computer Science or related discipline), or equivalent combination of education and experience
5+ years direct experience in a similar role, 10+ years total IT experience
Extensive experience with large scale Java application deployments across high availability cloud infrastructure
Expert in web server (preferably Apache) administration, Java application server administration, common web protocols
Experience with automation tools (eg. Chef, Puppet, Ansible) and scripting
Strong Linux administration skills (Debian, CentOS, or RedHat)
Solid understanding of cloud eCommerce solutions and implementation practices
Highly customer-focused attitude, with natural ability to engage with customers and manage stakeholders
Experience working in managed services or a cloud-based service provider
Ability to multitask and prioritize tasks under stressful conditions
Strong English skills (verbal and written)
This role requires availability to on occasion work flexible hours, as well as occasional participation in off-hour on-call support rotations

143

Cloud Services Sales Representative Resume Examples & Samples

The Seller will position IBM cloud solutions and offerings
Develop a unique and compelling value proposition for IBM Cloud within the overall IBM value proposition
Develop high level solutions, and lead the Cloud component of the engagement from proposing through to contracting and closing
Have a strong understanding of the breadth of IBM's hybrid cloud solutions portfolio
The ability to create a client vision and communicate well at both a business and IT level
The ability to develop Cloud solutions,
Strong knowledge of competitive cloud solutions in order to differentiate IBM, and the ability to sell solutions in partnership with GTS and other business units within IBM, including GBS and SWG
IBM is looking for a candidate with strong leadership skills, the ability to collaborate with multiple teams within IBM and its external partners. Someone who is a creative problem solver, open to change and in fact, a change agent themselves. As well as having the ability to work in complex, matrix managed organizational environments. The ideal candidate must have a strong attention to detail
3+ years selling complex services solutions (e.g. application management, managed services, hosting, IT optimization) including business case development and high level solution design, and leading cross disciplined pursuit teams
Experience in new logo / competitive sales
Experience selling transformative business and/or IT change to clients

144

Director IT Infrastructure & Cloud Services Resume Examples & Samples

IT Infrastructure Strategy and Architecture
Network Engineering
Cloud Computing Architecture and Transformation
Data Architecture and Management
This position works out of Specialty Health Headquarters in The Woodlands, Texas
Present recommendations to management and senior leadership
Provide an interface between business requirements and technical requirements
Provide technical leadership to Cloud Architecture, Data Administration, System Engineering and Network Engineering
Manage budget and financials for operations and technical teams
Technical fluency in all areas (IaaS, PaaS, SaaS) needed to support application and cloud hosting in a large complex enterprise environment
Proficient in Microsoft AZURE and Amazon Web Services cloud technologies
Expertise in managing large Oracle and MS SQL Server database environments
Complex Data Network Design and Management with Cisco and HP technologies
Experience and expertise in project management methodologies and application
Experience in leading teams in a large complex matrix organization
Basic understanding of accounting principles to manage budget and financials
Collaborative and team building skills
Customer Service focus
Healthcare experience, preferred

145

Cloud Services Resume Examples & Samples

Engaging with LoB clients to understand their needs including internal and external cloud capabilities and help them determine the right cloud solutions to move forwards
Build integrated plans across risk, controls, cyber, GTI, Cloud and LoB’s to enable delivery of applications into Cloud
Support transformation execution by working across Global Technology teams to address issues and drive execution
Cloud roadmap monitoring and reporting to ensure the program delivers against its commitments
Identify and implement processes and tooling to enable automation of the adoption process
Experience working within a large global organization
15+ years of experience in Technology change and transformation management, with a track record of successful delivery
Experience with Cloud implementations strongly preferred
Strong negotiating skills, comfortable executing against recommendations & plans by overcoming barriers and resistance

146

Senior Cloud Services & Solutions Marketing Manager Resume Examples & Samples

Establishes relationships with customers and analysts to become the source for market requirements, buying criteria and personas, and the insight into market trends and the competitive landscape
Defines overall product marketing strategy for assigned solutions and services and ensures the successful execution of strategy to support business objectives
Collaboratively creates a Marketing Plan that details specific assets, programs, and deliverables and establishes milestones and deadlines for results
Leads cross functional teams to launch new managed solutions and services
Drives the end-to-end Go-To-Market process
Develops value based messaging, positioning, customer facing content and sales enablement tools based on customer business objectives and challenges as well as HDS differentiated value proposition
Establishes leadership messaging for the managed solutions and services for inclusion in the company’s top level leadership messages
Works with cross functional teams to define and execute appropriate marketing and sales programs to drive attainment of awareness, leadership mindshare and financial targets
Serves as the “voice of the solution”. Presents to customers, channel partners and sales force. Promotes the product with key industry influencers including industry analysts, press and social media
The ideal candidate has over 10 years of experience in services marketing, services development or product management and/or solution sales, with deep subject matter expertise in cloud solutions and services
The Services marketing expert will also be a subject matter expert in Managed Services, Virtual Private Cloud, Cloud Transformational Services, Infrastructure Transformational Services, Remote Operations Services and Hosting, Cloud Platforms, Microservices, Containers, Cloud Management Platforms, the cloud DevOps model, IaaS, PaaS, cloud security, and the System Integrator and Cloud Service Provider channel
Track record of build and inspiring the sales and sales specialists to engage customers with new advanced outcome-based services
Must be able to work in a collaborative cross-functional team environment with the ability to build team support and common objectives in order to move projects forward to successful completion
Must be creative in defining GMT tactics, developing content and developing compelling, repeatable messaging
Must be able to transcend technical details into compelling business level messaging
Must be an excellent communicator, both written and verbal. Must be capable and comfortable presenting to senior management and large public and internal audiences including industry analysts, customers and sales teams
A four-year university degree (or equivalent). An advanced degree in business/marketing/technology is strongly preferred
Travel is required, both domestic and international. On average travel will range from 15%-25%

147

Cloud Services Operations Specialist Resume Examples & Samples

Operational support for Cloud services supporting HR System
Partner with Global Service Providers to integrate service improvements into Diageo’s ongoing Operations
Act as Service Introductory Managers and Service Introductory Leads on technology projects
Execute all Service Delivery and Service Support processes for all global cloud services production capabilities in HR Systems and provide 2nd Level support for all cloud services escalations
Review third party vendors and contracts to ensure appropriate operation principles are in place
Participate in internal and external audit on cloud services operations (HR Systems)

148

Cloud Services Sales Representative Resume Examples & Samples

Work with Analytics and Cognitive leaders in selected geographies to achieve/exceed quarterly and annual signings and/or revenue quotas on a consistent basis
Identify and effectively qualify sales leads and help to maintain a signings pipeline for new and / or add on deals
You will be responsible for specific assigned BFM Market Accounts (working in conjunction with Analytics and Cognitive leaders by geography) including implementing sales/marketing tactics and programs in order to meet or exceed assigned BFM targets and business outcomes
Identify and qualify prospective clients and penetrate targeted prospects in your assigned BFM Accounts
You will work to support solutioning of deals in your assigned geography but will not be responsible for delivery of deals
At least 5 years' experience winning big deals
At least 5 years' experience/knowledge in the banking or financial markets industry
At least 2 year's experience/knowledge in analytics and / or cognitive solutions
At least 10 years' experience / knowledge in the banking and / or financial markets industry
At least 10 years experience winning big deals

149

Director Managed Cloud Services Service Delivery Resume Examples & Samples

Employee Management
Recruit, manage, develop and retain employees
Conduct annual performance reviews
Foster an environment of ownership, pride, teamwork and fun
Adapt and implement employee satisfaction and development programs to drive employee motivation, achievement and satisfaction
Provide paths for increased services knowledge that keeps employees’ updated with industry changes
Provide mentoring and coaching to Service Delivery Managers
Identify and resolve barriers to employee success
Champion and recognize employee efforts
Make sure utilization of resources is maximized to their fullest potential in order to continue to enhance OMCS’ value to its customers
Operational Management
Evaluate measurement criteria to measure organizational performance, including: customer satisfaction, operating efficiency, service quality, and employee satisfaction
Implement programs and processes to address issues with measurement criteria
Develop and maintain strong working relationships within the OMCS organization and with other Oracle xLoB organizations
Partner with other Business Managers to identify potential process improvements
Schedule regular communication with team
Second level escalation contact for customers; Provide Management Sponsorship
Monitor progress of escalations to ensure that they are resolved in a reasonable and acceptable amount of time
Provide proactive identification of customers requiring increased focus and determine who supports them
Partner with Cloud IT Organization, Product Support , Development organization, Account Executive, and customers to expedite issues and resolve customer escalations
Raise escalation issues as necessary to the regional OMCS management
Direct Service Delivery Management role for assigned customers
Set and manage budget for team
Setting business objectives and goals for team on a quarterly basis
Work with other OMCS organizations as needed on new product and service introductions, to ensure team readiness
Plan and identify additional headcount requirements
University degree with a strong emphasis on business, technology services and leadership skills
15 years relevant experience in an IT services delivery or sales role, with at least 10 years in people management
Hands-on experience of technology solutions in a global service environment
Experience leading teams across global matrix organizations
Experienced at working with senior management; can take high level objectives and translate these to innovative and professional software solutions
Thorough grasp of industry standards for IT management for as ITIL or CMM, technologies such Grid and Utility computing and enterprise software systems such as Oracle E-business suite, Peoplesoft or Siebel CRM
Excels in mentoring and empowering team members
Strong problem solving and decision making skills
Ability to thoroughly carry out, review, and report on all aspects of the work
Background in Managed Services and exposure to Oracle’s systems and software
Strong analytical skills and process improvement orientation
Excellent track record in providing outstanding and unparalleled customer service
Ability to handle difficult/delicate situations with diplomacy and tact
Skill in relationship development and management
Ability to deal with complex customer service issues
Works effectively with international managers to provide seamless service to customers
Excellent organization and prioritization skills
Strong ability to represents one’s thoughts in a clear, timely, and focused manner for both verbal and written communications
Ability to tie group’s goals and objectives to the strategic objectives of the product line and company
Skill in developing, mentoring, and empowering analysts, consultants, team leads
Strong delegation and expectation management skills
Ability to provide timely, meaningful, fact-based, and constructive feedback to others
Ability to create a team environment that sustains a highly motivated group working to achieve common objectives
Ability to act as a role model to others: sets an example of integrity, ethical behavior and professionalism

150

GS Cloud Services Service Management Specialist Resume Examples & Samples

Manage and execute a repeatable process for seamless transition from sales to sustainment using Cloud Services endorsement-by-construction process
Manage partner and OEM engagements
Identify and cultivate new opportunities by making existing client base aware of new, emerging or existing technologies, demonstrate the value of these technologies and how they can affect positive results for the client
Act as the client POC for escalations, expansions, and all managed service needs
An ideal candidate will be a proactive professional, with proven experience (2+years) in a Client interaction role and ability to perform with minimum supervision in multiple Cloud Services engagements
Candidate must show leadership skills through willingness and ability to take on new tasks and responsibilities with limited prior training or preparation
Education: Typically Bachelor or comparable degree required
Very good customer service skills and a drive for results

151

GS Cloud Services Service Management Specialist With German Resume Examples & Samples

Provide technical sales support to Cloud Services business develop managers on on-boarding process
Manage client onboarding process to ensure successful integration, strong customer adoption and renewal of services
Work with Professional Service organization to develop scope-of-work for consulting and configuration efforts
Build relationships with key customer executives and departmental managers
Assist leadership with developing the managed services strategy and business model to identify expansion opportunities
Investigate and understand the internal business processes of client base to assist them with their solution strategy
Travel within assigned geographic territory required. This is an exciting time to join PTC as we are growing by leaps and bounds!
Good Project Management skills
Very good English skills (both verbal and written)
Candidates must possess good interpersonal and communication skills and adequate problem solving skills in order to successfully engage with internal and external stakeholders
Good organizational management skills and well-developed interpersonal skills

152

GS Cloud Services Service Management Specialist With French Resume Examples & Samples

Retention: Protect existing portfolio by ensuring client objectives continue to be met
Coordinate internal resources to build strong partnerships and successful cross-department service delivery model
Ability to manage multiple parallel engagements and dealing with ambiguity
Ability to work in a team environment, but also be self-directed, proactive, and action-oriented

153

Managed Cloud Services Sales Rep-upper Central Region Resume Examples & Samples

Oracle Exadata On Demand
Oracle Exalogic On Demand
There will be a travel requirement

154

Cloud Services Technical Consultant Resume Examples & Samples

Execution and client communication for critical and Enterprise-Down issues / events Examples being (but not limited to)
Performance issues
Complex Integration / Solution / Product problems
Process and execute
Client requests / questions or issues
Enterprise Down
Performance Issues
Failed integrations
Develop / Configure / Improve / Manage application tools Examples being
Performance monitoring
Application monitoring
Business analytics monitoring
Housekeeping
Install and configure enterprise solutions
Execute on-boarding, re-hosting and upgrade activities
Deploy maintenance releases / emergency bug fixes
Extended cloud services / Production Support - continuous improvement services such as
Integration fixes
Custom code fixes
Small data requirement changes
Application configuration changes
Work in a 24x7 environment

155

Cloud Services Solution Engineer, Principal Resume Examples & Samples

Develop architectures to support application installation on Cloud infrastructure such as Amazon Web Services or Azure
Have an understanding (architecture, installation, and configuration) of the PTC applications (Windchill (PDMLink/FlexPLM), Servigistics (SPM/InService), ThingWorx, Integrity)
Demonstrate experience installing enterprise application components (web servers (example: Apache), application servers (examples: Tomcat, JBoss), DB servers (examples: Oracle , SQLServer, Postgres)
Excellent understanding of Linux
Experience deploying and architecting applications on Cloud infrastructure such as AWS or Azure
Work with on-shore and off-shore teams
Bachelor’s Degree and 4 years’ experience

156

Cloud Services Delivery Associate Resume Examples & Samples

Coordinate utilization of Cloud Services features to ensure timely issue resolution
Proactively monitors the customer’s Cloud Services experience, and reacts to issues that have a significant business impact
Establishes a working relationship with assigned customer account, focused on customer objectives and roadmap
Establish a regular rhythm of conference calls with assigned customer accounts to develop awareness of forward-looking plans, provide status on current technical issues and align with customer priorities
Takes preemptive measures to avoid issues from occurring and reduce risks based on lessons learned, known issues, best practice and experiences from other customers
Provides regular updates to CS management on the current state of assigned accounts
Provides a single point-of-contact for Customer engagement with Cloud Services on a proactive, long-term basis
Establishes and maintains strong, trusted relationships with assigned customer accounts
Maintains and promotes awareness of customer and PTC stakeholders (Sales, GS) and their objectives
Actively maintains and promotes awareness of the customer’s unique implementations and project milestones within PTC
Proactively monitors customer experience and takes preventive / corrective actions as needed
Educates and promotes best practices for leveraging PTC Technical Support based on assigned Customer’s unique experiences and challenges
Advocates on behalf of the Customer for process and tools improvements in Technical Support and PTC
Provides regular updates to Cloud Services Management on the current state of the Technical Support and PTC (Sales, GS) relationship with the customer
Builds and maintains an understanding of how each assigned customer is using their system
IT Technical support
Basic understanding of enterprise computer software solutions
Capability to interact with customers over phone
Work in matrix organization

157

Cloud Services Release Project Manager Resume Examples & Samples

Implement processes supporting end-to-end release activities across multiple implementation teams, with a focus on stages, gates, checkpoints and quality criteria
Identify and coordinate the implementation of tools designed to enable and automate the software release process, including dashboards, communication tools, validation, etc
Execute and improve procedures for validation of release readiness based on deployment criteria
Coordinate release approvals and prepare production deployments
Collaborate across the organization to recommend process improvements and best practices
Serve as liaison between technical and non-technical departments in order to ensure that all targets and requirements are met
Lead regular meetings involving stakeholders across Services, Delivery, Infrastructure, and Support

158

Cloud Services Project Manager Resume Examples & Samples

Develop project work plans and schedules - including Risk Management Plan, Communication Plan, Documentation Plan, Quality Plan, Resource Staffing Plan, Stakeholder Engagement Plan and all subordinate work plans
Ensure all are aware of progress through project meetings, status reports and milestone reviews
Monitor the performance of all resources assigned to project. Take appropriate action to motivate and manage resources
Contribute to the Project Management knowledge base by developing and enhancing standards and improvement initiative
Occasional travel to customer sites will be required

159

Cloud Services Lead Resume Examples & Samples

Partner to develop business vision and strategy with the service providers
Support and guide the transformation of our datacenter and IT operations to effectively leverage the power of cloud computing and cloud services
Integrate global processes, systems strategy and roadmap
Work to align process improvements and development with system strategy along with the business and GIS constituents
Communicate to leadership clear and consistent messages, plans and directions
Collaborate with project managers and engineers to manage scope, issues and escalations
Provide upgrade and improvement paths for all assigned technologies
Performance, tuning and automation
Create/Maintain Service Catalog
Provide documentation for audit requests
Facilitate prioritization for various technologies ensuring the right programs & enhancements are being completed and that the systems and processes for infrastructure is stable and reliable
Work with Infrastructure Operations in discovery of new process and system trends that will help solve key business problems and ensure business strategy is following our standards, adopting the right technology at the right time
Lead operations of executing the cloud roadmap. Develop, communicate and drive the short term goals and long-term strategic plans and objectives
Serve as the SME to affect positive change and evolution to Cloud Services to achieve optimized cloud maturity
Demonstrate ability to proactively look for process improvement opportunities, and adopt new methods and best practices

160

Partner Enablement Lead Cloud Services Resume Examples & Samples

Responsibility for building partner relationships, including running meetings, communicating roadmaps, and acting as their voice to the internal engineering teams
Proactively engaging with the other members of the (International) Partner Enablement team to ensure information and knowledge is shared
Working with our Commercial Operations team to present new opportunities to our partners, and characterize new products and services we can offer our Partners
Generally do everything you can to make sure partners get great results!
Experience as a software engineer designing and developing connected applications - database integration, browser/application integration, and external Web-service integration
Effective at communication between technical- and business-focused teams
Drive opportunities and be flexible to explore new areas for customer success
ARM mbed and general understanding of the mbed Ecosystem
Understanding Radio technologies used in IoT - BLE, Wifi, 6LoWPAN, Thread

161

Commercial Cloud Services Software Engineer Resume Examples & Samples

Perform and assist team members with the transition of Commercial-Off-The-Shelf (COTS) and custom applications into the AWS/C2S environment
Provide support and detailed direction, as necessary, to team members with respect to application transitions, monitoring, initialization, maintenance, and reporting in AWS/C2S
Manage the team’s Information Technology (IT) lab in AWS/C2S, which can include implementing and documenting applications’ transitions; and performing system administration and information systems security officer (ISSO) duties for the IT lab
Support accreditation and migration of applications into the operational AWS/C2S environment
Perform other duties as assigned, such as: preparing software transition documentation; preparing and presenting briefings to the information assurance approval boards; creating and managing the team’s SharePoint sites; assisting with the transition of a MS Access database into MySQL within C2S; applying security patches to the director’s accredited secure mobile device
Must have an active/current TS/SCI with CI Polygraph
Requires a Bachelor’s degree in Computer Science, Computer Information Systems, or Information Technology
Requires 8-15 years of software development experience
Experience in software application design, development, and trouble shooting in a cloud environment with emphasis on AWS
Experience developing and migrating enterprise applications into a web environment
Experience successfully transitioning applications through the information system security accreditation process within the Intelligence Community (IC)
Proficiency with software including AWS, MySQL, SharePoint, Microsoft Office suite (i.e. Access, PowerPoint, Excel, Word, and Project)
Experience implementing software applications in C2S
Experience designing, developing, and maintaining web services, websites, and web applications
Experience with SharePoint site development, maintenance, and management
Excellent communication skills (inter-personal, writing, presentation)
Ability to thrive in both a team environment and as an individual performer
Experience performing as an ISSO within the IC

162

Cloud Services Lead Engineer Resume Examples & Samples

Design, Code, and Deliver new rapid prototypes and MVP (Minimal Viable Product) cloud-based micro-services connectivity solutions from idea to production. Evaluate new technology frameworks, rapidly prototype proposed solutions, and iteratively develop scalable production-ready connectivity solutions following an Agile/SCRUM based methodology
Provide guidance and support for Development and DevOps to support continuous integration build and deployments, unit testing frameworks, packaged micro-services container apps, services versioning, and blue-green deployments
Document technical design specifications, systems infrastructure topology, and production support procedures. Provide cross-training on new services to Level 1 support team. Support and resolve production issues with delivered services
Successful development and dev and deployment of RESTful micro-services solutions into production
Experience building cloud-based technologies (Java, REST, Java Spring (Boot), Cloud Foundry (Pivotal preferred), Azure, ELK Stack)
Excellent understanding of current methodologies in high performance operations and large-scale implementations
Experience with Relational Databases, SQL, and Stored Procedures. Understanding of NoSQL databases (MongoDB)
Experience working on Linux OS and Unix-based including troubleshooting utilities
Strong Understanding of modern distributed security development principles and practices
Experience with writing Web services, including RESTful services exposing both JSON and XML
Experience with RESTful service writing frameworks, including Jersey
Healthcare and/or Supply Chain industry experience
Experience with Atlassian, GIT, Maven, and Gradle
Knowledge of Agile/SCRUM software development

163

Cloud Services Resume Examples & Samples

Assisting 3 x ED’s and their teams (where appropriate) in EMEA and supporting NA MD’s when their local support is away
Extensive diary management - co-ordination of meeting arrangements (Local and Overseas) including booking of rooms, managing invites and setting up Video Conferences
Co-ordinate overseas and local itineraries for management and visitors
Weekly reporting updating excel spreadsheets
Expense processing for MD’s using Concur
Arranging desk moves/relocations. Liaising with Real Estate on behalf of the team
On-boarding and off-boarding UK employees
General admin duties
Personal Assistant Experience
Strong PC Skills required including Microsoft Office, Outlook and Internet Explorer
Strong communicator with good interpersonal skills to interact with the highest level of Management within the business
Excellent organizational skills, attention to detail and a pro-active approach to the role

164

Cloud Services Director Resume Examples & Samples

Provide leadership, coaching, and mentorship to team of CDMs
Manage customer relationships and escalations
Review and resolve cloud revenue issues stemming from customer dissatisfaction
Lead and participate in internal continuous improvement initiatives
Tracking and monitoring all aspects relating to the delivery of cloud services to our customers
Experience working for an International Sales organization a plus
Hands on experience with JDA solutions is a major plus
Relaxed and confident speaker
Degree educated or equivalent work experience

165

UK Managed Cloud Services Sales Representative Resume Examples & Samples

Accurately forecast against plans and targets
Drive and align the Client buying cycle with OMCS sales goals
Manage and lead sales/bid process including internal X-Line of Business alignment within the opportunity
Work with, and influence the activities of Oracle Partners as necessary
Experience in successfully joint selling with both internal and external partner organizations

166

Private Cloud Services Development Architect Resume Examples & Samples

Research, design, develop, and document scalable applications and APIs
Provide architectural guidance and mentorship to junior team members
Collaborate with an international team, including architects and product owners, throughout the software development lifecycle
Understand and work with different VMware products and workflows
Consistently provide timely deliverables that meet service requirements
Exposure to the design and development of large-scale web applications including consumption and creation of REST based services
Exposure to HTML5, CSS and Javascript
Knowledge of Object Oriented Programming principles and exposure to MVC design pattern for implementing user interfaces
Understanding of Relational and Non-relational database concepts and experience in SQL and NoSQL databases
Understanding of webserver technologies such as Apache, Nginx, etc
Knowledge of different JavaScript frameworks such as Angularjs, Extjs and JQuery is a plus
Knowledge of the Go programming language
Knowledge of virtualization concepts and different VMware products such as vSphere, vCenter, and Power CLI is a plus
Exposure to agile development methodology is a plus

167

Cloud Services SE Management Resume Examples & Samples

Demonstrated experience in at least one of the following - infrastructure, enterprise management, cloud
Technical pre-sales or consulting skills are essential
Relationship building skills – is able to establish positive internal relationships with colleagues and management peers
Negotiation skills
Demonstrated proficiency as a leader of individual contributors in a professional environment
Strong people management skills including: hiring, developing, motivating and retaining technical sales people and an ability to manage any performance shortfall
Demonstrates high ethics and integrity – is respected
Strong verbal and written communications skills as well as excellent presentation skills
Must be fluent in spoken and written English

168

Executive Director, Cloud Services Group Resume Examples & Samples

Responsible for architecting, engineering, assisting in the deployment of the underlying logical and physical cloud computing infrastructure (HW), Integrations (Remedy) and cloud as a service (CaaS) components that make up the Cloud Service as a whole
Accountable for defining and execution workload policies and deployments within a Hybrid Cloud environment
Managing cloud operations team and partnering with key strategic partners to provide 24x7 support for incident, problem and change management
Responsible for executing in a “two speed IT” model with the ability to look at current process and capabilities and engineering a faster and cheaper cloud based self-service model
Responsible for automating and orchestrating underlying service components to provide a holistic service offering
Developing strategy and solutions in the cloud and platform technologies space to support and host the next generation of healthcare applications at Kaiser Permanente, including developing business cases to highlight the financial return on investment and expected business value for these strategies and solutions
Developing proactive solutions for monitoring the cloud environment
Responsible for Design and engineering of Internal and External IaaS platforms
Responsible for development and deployment of IaaS Blueprints
Responsible for continued partnering with CTO on strategic technology direction for IaaS
Perform Demand and Capacity planning for Internal and External IaaS platforms
Coordinate and lead work with Network, Disaster Recovery and Security Teams for IaaS
Support Customer Outreach and Adoption for Internal and External IaaS platforms
Fifteen (15) plus years of IT related experience, including roles providing technical leadership and management of development teams in an agile work environment
Five (5) plus years of experience leading cloud solutions, implementation and operations

169

Solutions Architect, Cloud Services Resume Examples & Samples

Pre-sale solution design and post-sale implementation of cloud / data center services
Complete pre-sales project deliverables
Attend pre-sales appointments w/ sales team
Identify and escalate business and technical opportunities as appropriate
Build, install and configure solutions

170

Software Development Manager, Cloud Services Resume Examples & Samples

10+ years software development experience
2-5 years of management experience in cloud based operations
Lead Proof of Concepts (POC) and Proof of Technology (POT) activities while integrating new capabilities into production environments
Experience delivering proudcts in a cloud based environment using standard CICD tools (Jenkins, Artifactory, Spinnaker, SonarQube)
Ability to continuously apply cutting-edge solution to improve product
Experience leading geographically distributed engineering teams
B.S degree in Computer Science is minimum, M.S. in Computer Science is preferred

171

Director, Cloud Services Resume Examples & Samples

Work with key client-facing teams to contribute to the growth of revenue from $30 million to over $100 million by the end of 2017, with margin contribution of between 40% and 50%, through the migration of on- premise accounts to AMS and AHS
Work with product management and other stakeholders to establish a global, unified strategy and execution plan to expand hosting and application management delivery capability outside of North America
Deliver dramatic improvements in the maturity, quality and efficiency of Ellucian Cloud Services to ensure margin improvement and service renewals
Lead, manage, and mentor a growing team of people in Ellucian’s Dublin office
Provide flawless hosting delivery to Ellucian’s enterprise resource planning (ERP) clients and ancillary products, increasing reference-ability and customer satisfaction. Provide vision and leadership to drive delivery standardization, efficiency and customer success
Lead the establishment of a global delivery model where utilization and capacity management achieve targets of 75% and higher
Lead Cloud Services delivery teams to innovate and achieve optimized cloud maturity. This will include creating service solutions that address specific market needs and thinking ahead to ensure continuous improvement that is visible and applicable to Ellucian’s customers globally
Drive AMS and AHS service scale in accordance with the Ellucian cloud strategy
Work effectively in a highly cross-functional organization with stakeholders in product management, sales, professional services, research and development, etc
Translate Ellucian’s strategies into clear, specific objectives and plans for the cloud services team
Apply leading enterprise/cloud practices to Ellucian’s cloud strategy and operations
Establish and drive best-in-class management, recruitment and retention of a high performing delivery team that embraces both onshore and offshore employees
Provide services to the technology management team and receive infrastructure and security services from other teams within Ellucian
Serve as an evangelist, liaison and point of escalation for Cloud Services with the Ellucian client base

172

Cloud Services Seller Resume Examples & Samples

Maintaining a thorough understanding of the client’s industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry
Collaborating with the channel organization to develop partners and their solutions to shorten sales cycles by selling to the LoBs
Ability to provide insight to business leaders in at least one of the above industries
Strong territory planning and territory management skill

173

IBM Cloud Services Architect Resume Examples & Samples

Leading the design and development work of cloud based solutions for our clients
Act as lead architect on cloud and digital related client proposals
Providing support to close cloud and digital business opportunities
Act as a thought leader on how cloud based technologies and business models can transform client’s business and entire industries

174

Cloud Services Specialist Resume Examples & Samples

Develop an understanding of Assessment Center services and offerings
Ability to understand project life cycle in “Information Security” domain or similar domain & able to coordinate at each stage
Establish and nurture a trusted business advisor and tactical management relationship with a set of named clients
Collaborate with account managers and assessment center management to build assessment forecasts and resourcing needs
Track and monitor client commitments and SLAs
Provide project scoping, planning, scheduling, and direction for client assessments
Develop and communicate broad client metrics as well as status of all ongoing assessment activities both internally and with the client
Ensure high-quality delivery while adhering to project scope, objectives, and margin requirements
Make effective decisions and trade-offs under pressure
Document, improve, and communicate offering job aides
Ability to work during off India business hours

175

Remote Cloud Services Project Manager Resume Examples & Samples

Engage in external customer and internal infrastructure projects
Gather business requirements from the customer to establish project estimates and to recommend a high-level solution
Establish a working relationship with cloud technical resources to identify key project objectives, needs and required tasks
Ensure all are aware of progress through project meetings, status reports and milestone review
Contribute to the Project Management knowledge base by developing and enhancing standards and improvement initiative. Occasional travel to customer sites will be required
Able to judge the relative importance of issues and act independently to address them, applying the appropriate level of urgency and drive to achieve results
Ability to quickly assess and acclimate to protocols, culture and processes

176

Senior Development Manager, Cloud Services Resume Examples & Samples

15+ years software development experience
2 - 5 years of management experience, cloud based operations preferred
Experience researching and making business decisions based on Vendor Evaluations
Working knowledge of AWS, Azure and/or other cloud based infrastructures
Experience delivering products in a cloud based environment using standard CICD tools (Jenkins, Artifactory, Spinnaker, SonarQube)
Outstanding problem solving and organizational skills
Continuously looks for ways to improve and sets a very high bar in terms of quality

177

Manager, Sdsc Cloud Services Resume Examples & Samples

Knowledge of file system protocols, including NFS, Lustre, and GPFS, and experience designing, implementing, and managing massive storage services in a clustered environment with high-speed, low-latency interconnects
Strong demonstrated skill to manage large group of technical professionals engaged in fast paced support duties. Skill in initiating team building techniques to create a positive working environment and organizational cohesiveness. Demonstrated ability to delegate activities and track performance of junior staff
Proven research and technology project leadership and management skills within a large and complex research and technological environment
Strong knowledge and understanding of service delivery principles. Proven success in collaborating with customers and staff to identify their needs and requirements, and translating that information into innovative systems and services. Demonstrated experience creating, sustaining and mentoring subordinates in the delivery of customer-focused services
Expert knowledge of cloud technologies, especially object-based file systems, block storage, virtualized and elastic compute

178

Technology Lead-eic-dna-cloud Services Resume Examples & Samples

Experience with Big Data Technology Stack: Hadoop/Spark/Hive/MapR/Storm/Pig/Oozie/Kafka, etc
Experience with one or more of the cloud products: Amazon AWS , Azure, OpenStack, CloudFoundry, Mesos and Docker
Hands on experience with Azure HDInsight/Spark/Eventhub
Azure Virtual Machines, Blob Storage, Azure SQL Database, StorSimple, Azure DNS, Virtual Network, DocumentDB, Redis Cache, Azure App Service,
Strength and background in infrastructure or HPC is preferable
Experience with one of the DB servers is an added advantage
Experience in delivering large enterprise level applications
Should be strong in conceptualizing and problem solving
Structured thinking and decision making
Strong verbal and written communication with good exposure to working in a cross cultural environment

179

Ireland Managed Cloud Services Sales Representative Resume Examples & Samples

Develop individual Account Plans based on analysis of growth opportunities and customer success milestones
Identify key decision makers and influencers at all levels within an opportunity
.Act as an ambassador for Oracle OMCS at clients
Significant experience in both leading and coordinating Deal Pursuit Teams (including solution, pricing, delivery, contract, legal and 3rd Party resources), as well as working with minimum support to win business
Excellent experience in Senior Sales roles with a proven track record of success
A strong background in customer and market penetrations in the Ireland market preferably

180

Cloud Services Architect Resume Examples & Samples

Partner with internal and external stakeholders to understand business problems and then design and develop required designs for scalable, secure, reliable Cloud Computing (AWS or Azure) deployments
Work in cross-disciplinary teams with industry experts and be able to understand and build upon previous end-to-end design and architecture and add differentiators in the Cloud component
Architect data processing pipelines, machine learning and big data algorithms
Be hands-on and willing to implement and test part of the proposed architecture depending on the requirements of the project
MS or PhD in Computer Science, Computer Engineering, or related field with at least 10 years of industry experience in Cloud Services development
Fluency in several programming languages such as Python, Scala, or Java, Cloud technologies such as AWS or Azure, database and visualization systems with the ability to pick up new languages and technologies quickly
Understanding of cloud, and distributed systems principles such as load balancing, networks, scaling, in-memory vs. disk, multi-tenancy
Experience with Large Scale/ Big Data methods, such as MapReduce, Hadoop, Spark, Hive, Impala, or Storm
Hands-on experience in architecting, designing and building distributed cloud based software systems
Prior experience with Industrial IoT applications is a plus

181

IT Cloud Services Assistant Resume Examples & Samples

Experience with coursework in CS or information systems
Knowledge of Cloud services concepts
Ability to communicate effectively both orally and in writing
Pursuing a BA or BS degree

182

Head of Platform Engineering Cloud Services Resume Examples & Samples

Define strategic direction for Cloud practices and solutions
Work closely with the Global Head of Infrastructure Services and other IT executive leaders to assess the existing adoption of Cloud tools and processes, and lead the short term and long term technology infrastructure strategy for AIG
Build Cloud focused teams that help analyze the automation frameworks currently in use and spearhead risk and technical feasibility analysis pertinent to currently used Cloud tools
Long-term strategic responsibility for building scalable, reliable and efficient mechanisms required to meet our rapidly increasing customer demand
Create and drive Cloud strategies that are based on industry best practices and analysis of the current solution landscape across regions and business units
Spearhead technology investments pertinent to configuration, build and deployment automation solutions by creating and communicating persuasive business cases
Build in-house capabilities to develop and maintain cutting edge cloud based solutions
Ensure AIG Service Management maturity evolves to support Cloud capabilities
Improve value delivery of infrastructure operations globally by enhancing Cloud maturity
Manage and deliver an enterprise-wide roadmap to standardize configurations globally
Perform end-to-end systems infrastructure design and capacity management
Enhance Cloud adoption by defining innovative processes and integrating them across the IT organization
Leverage appropriate tools, frameworks, best practices and experience to deliver the best solution to business
Drive automation of repeatable tasks pertinent to infrastructure operations by building enterprise class blueprints
Lead the overall architecture and design of key infrastructure cookbooks and re-usable continuous integration patterns
Establish an innovation lab to identify and evaluate disruptive threats and opportunities and drive technology investments based on trend analysis, market disruptions and strategic alignment to AIG
Track and optimize end-to-end KPIs related to cloud solutions such as time to provision, number of instances, incident volumes, etc
Drive a consistent and repeatable experience through automation and orchestration across all compute, storage, backup, middleware, and database capabilities
Perform key process mapping activities and optimize accordingly
Drive cultural change and instill a collaborative and innovation friendly mindset within the organization
Develop a culture of risk taking and innovation driven organization that continuously embraces and adapts to change
Ability to engage with product managers and translate business needs into technology components
Build external network – VC funded start-ups, participate in Open Innovation conferences, conventions, partner with experts and solution providers
Set up and run idea generation platforms such as jam sessions, hackathons, and internal or external crowdsourcing for the benefit of the organization
Train resources on the specific skillsets required to drive innovation, develop and apply measures to track improvements in innovation and the skills underpinning them
Share accountability for the achievement of AIG’s strategic objectives

183

Software Engineer, Identity Cloud Services Resume Examples & Samples

Bachelors or Masters in Computer Science or related discipline
2+ years of designing and developing complex world class products
2+ years of proven and demonstrable skill in either Java, C++ or C is necessary
Excellent technical design and programming skills in C# is a plus
Drive and flexibility for working a fast-paced environment while excelling in engineering

184

Cloud Services Manager Resume Examples & Samples

Lead the NICE transition from an on-prem. software company to a SaaS company from Corp. IT side
Work closely with our internal customers in R&D on all levels to understand their needs and requirements for new cloud solutions, lead requirement gathering sessions, and act as trusted advisor and consultant for any aspect of the domain
Manage a DevOps team which implements solutions on AWS and on VMWare VRealize (VRA), ensure good quality deliverables on time and budget and in alignment with NICE cloud strategy
Lead technical discussions and design review sessions
Oversee project reviews, feasibility, cost benefit analysis, prioritization, initiation, execution and closure for projects in the cloud services domain
Execute rapid prototypes, and technical feasibility assessments for solutions targeted for the lab cloud (Private, public and Hybrid cloud)
Design full solution architecture in the private / public / hybrid cloud domains, including compute, storage, networking, access and other services, work with other IT teams where required
Maintain high service levels and high customer satisfaction from service and support in your domain
Responsible to create and maintain the domain/product knowledge base & documentation

185

Director Engineering, Cloud Services Resume Examples & Samples

Manage teams of architects and engineers who provide technical design and architectural leadership to multiple teams, and projects to help ensure applications are integrated and adhere to stated architectural and design principles and standards
Partner and collaborate with other technology groups, acting as a thought leader and strategist for new technology, technology roadmaps, and next generation technology direction
Demonstrate accountability for functional, business, and broad firm objectives by integrating and developing processes that meet business needs across the entire firm
Lead architectural review forums and governance initiatives; facilitate organizational change by defining strategies for the Firm with respect to technology standards and design goals
Implement approved engineering budgets and monitor actual expenses to ensure they fall within budgets, analyzing out-of-budget expenses and ensuring they are offset in other areas of the project, unless fully justified; and communicate best practices by giving presentations, working with project teams, and authoring content aimed at educating others about standards, strategies, and otherwise defined best practices
Ten years of progressive technology experience Technology experience which include managing and supporting projects
Bachelor's degree from an accredited college/university; Master's degree from an accredited college/university preferred
Ability to understand the long-term ("big picture") and short-term perspectives of situations
Ability to translate business needs into solution architecture requirements and ability to estimate the financial impact of solution architecture alternatives
Ability to quickly comprehend the functions and capabilities of new technologies; ability to develop strategic organization and resource plans, defining next generation business and leadership needs
Outstanding verbal/written communication, collaboration, presentation and negotiation skills to lead an environment driven by customer service and team work; ability to foster the development of high performance team; capable of building strong professional relationships with ability to influence all levels across the organization; must be able to set and execute strategic initiatives for team; creative thinker with ability to identify innovative business solutions

186

Manager, Cloud Services Resume Examples & Samples

Manage coordination, operational scheduling and support for Cloud Operations teams to execute Cloud Solutions and represent Technical Operations to all stakeholders
Manage Operational Communications and Relationship Management by acting as primary customer interface for Cloud Technology requests for assistance and information; engage subject matter experts as needed, provide guidance and educate customers on Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) delivery models
Provide high level cost and resource estimates for Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) offerings
Interface with customers to handle requests for information from Technical Operations Teams. Request intake and requirements gathering (Internal and external); engage Subject Matter Experts from related Technical Operations and Services Teams
Acts as a trusted advisor to clients; ensures the efficiency of Infrastructure requests and manage customer driven, Infrastructure projects; create Cloud documentation of technical implementation plans; represent Cloud Operations to all stakeholders
Minimum five years of IT service delivery experience in solutions delivery, project management and IT Operations
Bachelor’s degree from an accredited college/university or equivalent experience
Strong project management skills with experience executing multiple projects from definition through implementation, involving internal personnel and consultants
Comprehensive knowledge of Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) across multiple cloud providers, IT Security, software development, and infrastructure deployment methodologies and industry best practices
Ability to quickly acquire new knowledge regarding technology; ability to participate in resource planning processes based on defined organizational plans
Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; must be able to prioritize, delegate and foster the development of high performance teams to lead/support an environment driven by customer service and team work; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously

187

Manager Cloud Services Resume Examples & Samples

Clearly understand, supervise, assist and monitor Cloud Operations team members in their assigned work
Seek opportunities to improve the responsiveness and reliability of Cloud Operations team in response to customer support needs by improving existing, and introducing new, processes
Ensure Cloud Operations and company standard operating procedures and policies are being followed
Work directly with engineers to ensure work quality, productivity, and customer satisfaction are maintained per Cloud Operations standards
Set the tone and pace of the with the team through coaching and development
Directly address the needs of those customers and partners needing escalated attention due to acute technical issues, revenue/expansion opportunities, referrals, exceeding contractual support commitments, etc
Respond to unsatisfied customers to resolve problems
Provide productivity and case trend reports as required by senior leadership
Perform quality control audits of cloud support cases, documentation, and adherence to standard operating procedures
Perform all human resources duties related to team including selection, termination, performance evaluation, motivation, pay status change recommendations, discipline and training and development
Evaluate and help implement 3rd party tools or open source technology for the advancement of the group
Be an escalation contact for strategic customers or partners
Collaborate with leaders from other departments to help drive our Cloud strategy
Help grow the team as well as developing talent within your existing team
4+ years of management experience
5+ years software / IT experience
Excellent presentation and both written and verbal communication skills
Proven track record of team leadership
The ability to create and maintain project documentation including requirements, timelines, schedules and tasks, risk assessment, status reports and general project communications
The ability to manage multiple issues and team members simultaneously
A proactive and energetic management and leadership style in a team environment
At least a year of experience of technical support, QA testing or both
Past experience working for a web based service or product
Development or Operational experience for a cloud based service
Experience staffing and scheduling resources in a 24/7 environment
Strong technical skills, analytical skills and excellent problem solving skills
Exceptional customer service, coaching and people skills
The ability to prioritize, delegate and manage multiple tasks and conflicts

188

Cloud Services Sales Specialist Resume Examples & Samples

3 years selling services in which your primary area of responsibility was solutions based on the cloud related portfolios from IBM and other industry providers such as Amazon Web Services, Microsoft Azure Services, Google Cloud Services, Oracle, HSC, AT&T, Century link or Virtua stream/EMC
Background in one or more of the following: Retail Sector, Distribution Market and/or Travel and Transportation
Knowledge of Hybrid (combination of public and private) Cloud solutions

189

Web Engineer, Cloud Services Resume Examples & Samples

Work closely within fullstack product teams, considering the user’s perspective while helping the team achieve success
Collaborate with the other Web Chapter members over best practices and core concepts
Hold yourself accountable to your actions, maintaining the balance between accomplishing goals with research & development
Own our core values and adhere to them in your work, and
Stay up to date with best practices in web engineering
Are open, honest and willing to contribute and collaborate with others
Develop confidence in finding their way across the platform
Can take responsibility for the planning and execution of a major feature, representing Engineering when working with Product and Design
Are willing to learn and contribute to other parts of the stack if the need arises, and
Are resolute in their approach to problem solving, balancing the needs of their team with the willingness to get to the bottom of issues

190

Cloud Services Pipeline Engineer Resume Examples & Samples

Delivering tools, processes and support to assist the LoBs in identifying target workloads for cloud migration and estimating the costs and benefits of migration
Where actual migration costs are higher - or benefits are lower - than expected , determining root causes and remediation actions
Experience working within a large global organization in an engineering-related capacity
Functional architecture and SDLC skills
Experience working with frameworks and articulating requirements and actions in the context of these
Experience developing and presenting concepts, plans and status to senior managers and technical staff

191

Project Manager, Cloud Services Resume Examples & Samples

Proven success as someone who can effectively manage change in a technical organization
A strong background (and developed opinions) on different project management approaches is warmly welcomed
Experience working with full stack development teams and the challenges therein
At least five years successfully managing technical projects using a variety of project management techniques
A strong background in computer science, either a degree or comparable work experience
Collaborate with the Leads of at least two of the Cloud Teams in order to help operationally run and continuously improve the team’s workflow
Help define and implement processes for how the Cloud Team gets high quality work done effectively

192

Cloud Services Sales Engagement Manager Resume Examples & Samples

12 plus years direct quota carrying selling experience in the enterprise software and services industry. Ideally, a combination of both direct enterprise software sales and direct services sales
In depth knowledge of SF solutions on PeopleSoft/SAP/Workday/ Cornerstone/SABA other equivalent products
Experience with Cloud or SaaS sales, with preference for experience with SF products
Experience selling consulting/professional services and architecting technology solutions in support of customer business and strategy requirements
Knowledge of SAPs Partners, Competitors and the regional IT Industry
Must be able to manage multiple deals concurrently and manage time effectively
B.A./B.S. required, M.A./M.B.A preferred
Deep sense of accountability and ownership
Ability to engage executives (internal and external)
Ability to adjust messaging by audience (Executive, Procurement, IT)
Ability to drive cross functional communications and planning
Capacity for creative/innovative thinking and analysis
Ability to be extremely proactive and responsive
Solution-oriented
Ability to build customer relationships and trust

193

Cloud Services Administrator Resume Examples & Samples

Minimum of 3 years of experience in software development, cloud platform operations and systems engineering
B.S. in Computer Science or a related field or 8 years of commensurate experience
Experience with problem management and incident change processes and procedures
Possess a basic understanding of Linux OS, Middleware and networking systems
Cloud rollouts and operations: Cloud Foundry, Pivotal, AWS and Azure or similar PaaS
Virtualization technologies: VMware, OpenStack, NSX
Support and consult with development teams using Cloud platforms; manage the
Have expert knowledge of infrastructure operating standards
Have worked in and possess knowledge of ITIL environments
Have managed/participated in the development of cloud-based platforms
You aren’t comfortable launching pilot programs on a national basis
Dealing with unforeseen or unexpected implementation challenges
Working under tight deadlines

194

Commercial Cloud Services Architect Resume Examples & Samples

Experience as a Linux Systems Administrator
Write code for Amazon Web Services API’s and SDK’s
Firm understanding of Python, Cryptography, Developer, Development, DNS, Encryption, Hardware, HTTP, Java, Lifecycle, Management, Materials, Networking, Programming, Project, Protocols, Bash & Python
Utilize AWS Cloud Formation to automate infrastructure provisioning and deployment to reduce time to production
Implement simple and effective solutions
Ensure performance, reliability, security and ease of maintenance
Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc) and have experience with orchestration to develop a cloud solution Use Amazon CloudWatch to establish metrics and monitor the health/utilization of AWS resource
Experience creating presentations that support Commercial Cloud Services (C2S) overviews, onboarding, status updates and any other necessary support documentation; Create and sustain NISP managed Helper VPC which include URL proxies, C2S Access Points, and Bastion Hosts
Experience coordinating with NISP network team to implement and finalize required network connections for Customer VPCs
Experience working with AWS, big data platforms, Linux, and relational as well as NoSQL databases
Provide support and detailed direction with respect to C2S cloud implementation, monitoring, initialization, maintenance, reporting, etc
Support the development, delivery, implementation, and maintenance of C2S-based projects
Support the System Administrative team on implementations to the cloud. This includes inputs on HW, configuration, security settings and tools, storage needs, back-up and recovery strategies, disaster recovery strategies, etc
Must possess an active TS/SCI clearance with ability to successfully obtain a polygraph
5 years of experience in system architecture and engineering
Knowledge of cloud development cycle, to include planning, project management, requirements development, delivery, and testing
Advanced degree in a related technical field
AWS Certified Developer – Associate Certification
FedRAMP, NIST and FISMA compliance, Federal procurement, security and Authorization and Accreditation (A&A) processes, VMWare, IT Service Management, and Content Delivery Networks
8 years of experience in cloud design and implementation
Experience with web service migration

195

Cloud Services Project Manager Resume Examples & Samples

Develop Project Management Plan to include eight areas (Scope, Time, Cost, Quality, Communication, Risk, Procurement, Human Resources) associated with the overall project management plan
Create the work breakdown structure with the team using appropriate tools and techniques in order to develop the cost, schedule, resource, quality and procurement plans
Implement approved actions and workarounds required to mitigate project risk events
Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions and communicate to all stakeholders
Record detailed customer requirements, constraints and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques and the project charter
Prepare reports for upper management regarding status of project
Ensure projects are completed on time and within budget
Interface with Account Manager and /or Customer Contact to determine customer satisfaction with project
College/Post-Secondary graduate with degree/diploma in IT or equivalent industry relevant experience
Minimum of 3-5 years’ experience managing IT projects
Experience managing implementation of software and architecture solutions projects for external customers
Demonstrated success in effectively communicating at all levels of an organization
Knowledge of certificate management
Experience working in an agile/scrum environment
ITIL Foundations

196

Cloud Services Principal UI / UX Developer Resume Examples & Samples

Design and development of the UI for the following areas
Bachelor's degree in design or technical discipline (or related field), or an equivalent combination of education and experience as required for the specific job level
8+ years working in web design and development
Ability to establish and maintain effective working relationships with employees and vendors
Strong knowledge of Web 2.0 Technologies (JavaScript, CSS3, XML, HTML5 etc.)
Strong team player
Ability to work on multiple projects with a work week
Ability to work very closely with back end developers for application development
Knowledge of security best practices with web development
Very strong Adobe Photoshop skills

197

Senior Cloud Services Specialist Resume Examples & Samples

Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's in computer science, engineering, or a related field is required
Demonstrates 2+ years of cloud platform implementation for compute, network, storage, and/or applications. Preferably with a leading cloud services provider (e.g. Amazon AWS, Google Cloud Platform, Microsoft Azure, etc.)
Led the design, development, and deployment of technology services, such as infrastructure, network, compute, storage, and virtualization experience
Proven success engaging partners and leading projects to completion
Known to have customer facing skills and able to drive discussions with senior personnel on user practices, solution options, trade-offs, and project management
Demonstrated ability to work well with and influence others. Strong written and verbal communication skills
Experience with infrastructure automation through DevOps scripting (e.g. shell, python, Ruby, etc.)
Experience with Linux and Windows-based system administration in cloud and/or virtualized environment
Shown skills in using automation tools, such as Puppet, Chef, and Ansible, and or web technology (JavaScript, CSS, HTML, etc.)
Understands IT compliance and risk management requirements (e.g. HIPAA, FISMA, proprietary data, etc.)
Familiar with cloud security technologies and/or providers

198

Senior Mgr, Product Owner, Cloud Services Resume Examples & Samples

4+ year experience in technology roles with experience in product definition, issue / risk management, and basic understanding of iterative delivery
3+ year’s of experience in implementing cloud infrastructure, or cloud application platforms in a private or public cloud environment
Strong customer orientation and an ability to meet customer needs
Experience working in an Agile team and in prioritization and user story development preferred
Experience with Pivotal Cloud Foundry or Azure PaaS a plus
Exposure to multiple, diverse enterprise technologies, processes and environments
Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation
Strong analytical skills and an ability to manage complexity and competing priorities required
Ability to quickly comprehend the functions and capabilities of new technologies

199

Cloud Services Resume Examples & Samples

Considerable experience in the design and implementation of CI/CD pipelines; automated build and test systems
Proficient in software development, with a track record of having built and delivered large systems
Deep understanding of principles of distributed systems design, including fault-tolerance, high-availability, scalability and security
Strong understanding of the Lean, Agile, and, Design Thinking disciplines

200

Cloud Services Resume Examples & Samples

Curating, clarifying, and where necessary creating the processes for managing internal Cloud Risk and Controls, including related Cyber Security and APAC regulatory compliance requirements
Delivering on the control requirements within APAC, by partnering with individuals in the broader GT organization, such as from Operations, Technology, Risk, Cyber, Compliance, Second Line of Defense, and Audit
Ensuring that the processes are well understood and are being executed, by collaborating with the wider Cloud Services team
Change Control/Change Management in accordance with the firm’s best practices
Incident Management, handling coordination within the SRE team and with external teams involved in the incident resolution
Application Risk Assessment
Risk & Controls Self-Assessment as well as Audit responses where necessary
Clear definition of management action plans and tracking through delivery
Operational Risk reporting & management awareness
Facilitate break management including remediation
Reporting for senior management
Collaborate with Service owners, Platform Leads, and Cyber Security teams, to assess cloud controls & security solutions
Act as the ambassador and technology control representative for APAC Cloud Services while engaging with other technical leaders throughout GT in design and implementation of private / public cloud based implementations and solutions
Monitor existing cloud technology issues and actions and support the issue management process including APAC specific governance requirements
Assessment of cloud control issues and drive remedial actions and due dates
Oversee or manage the completion of improvement actions and plans arising from control / resiliency reviews and assessments
Complete quality assurance reviews for various control assessment programs if required
Identify opportunities for process improvements to deliver increasing efficiency within the Risk & Control framework
Possess a firm understanding of the offerings from major cloud providers including both Amazon Web Services (AWS) and the Microsoft Azure platforms
Supports the Application Control Testing including standard controls usage for applications in scope; assist with the identification and testing of shared controls. Perform testing of the evidence submitted to validate it justifies control effectiveness
Strong risk and controls acumen with knowledge and awareness of the compliance competitive and regulatory landscape, with specific knowledge of Technology specific cloud on-boarding & operational issues
Working knowledge of following risk domains

201

Oracle Managed Cloud Services Sales Resume Examples & Samples

Develop and manage client relationships in order to maximise client business value and the return for Oracle Managed Cloud Services
Maintain an understanding of competitive activity relevant to designated accounts
Proven ability to successfully lead and execute the full sales cycle on complex IT services and outsourcing deals
Excellent experience in Senior sales roles with proven track record of success
Excellent English both Spoken and written is essential for this role. (Fluency in English is required for this role)

202

Front End UI Engineer, Cross Cloud Services Resume Examples & Samples

Design and develop features for VMware Cloud Services
Interact with product managers to understand customer requirements and translate into features for the application
Develop a deep understanding of cloud architectures and ensure that product performs and scales for high-traffic web access
Work closely with other team members in a geographically dispersed team using Agile/Scrum methodologies
Demonstrate periodic progress to senior management and executives at VMware
Mentor junior engineers and help grow the engineering team
BS or MS in Computer Science
4-8 years of experience developing web-based applications
Experience in developing front-ends for the cloud
Excellent programming skills in HTML, CSS, JavaScript and TypeScript
Familiarity with Angular 2 or newer highly desired; work with other equivalent frameworks also acceptable
Must be willing to work in a DevOps model with full ownership of SaaS offering (develop, test, deploy and operate 24x7)
Basic knowledge of a public cloud like AWS, Azure or GCP, and containers desired
Ability to work in a geographically dispersed team

203

Cloud Services Architect Specialist Resume Examples & Samples

Being able to understand the build-up and processes of Cloud industry, and how they impact our future solutions and provide guidance for expansion of the Cloud platform
Being able to comprehend the full scope of application development and the structure setting in the Cloud environment. Highly directive to drive consistency in process and technology approach globally through Cloud First approach
Being able to comprehend, articulate, and train blue-prints of Cloud Technology; understanding how a cloud infrastructure is built and how to build it to scale in Citi Technology
Being able to manage a team on process and application onboarding which will be looking at Cloud technology architecture on build-up platform
Extensive years working as a full stack technology developer and/or manager with a strong understanding of application development, agile process, and CI/CD pipeline, as well as cloud hosting best practices
Hybrid Cloud, and Archiving tools
Understanding of application architecture and development processes. Cloud Native versus distributed models.Highly interpersonal, comfortable communicating technical language with the given audience and able to express complex concepts in plain language to reach broader audiences. Able to train and guide individuals/teams on new and existing processes in the cloud architecture
Driving the quality of the application onboarding process and distributing training materials to internal teams
Excellent written and verbal communication skills including presentation writing and delivery. Strong interpersonal skills with the ability to be personable yet persistent

204

Cloud Services Software Engineer Resume Examples & Samples

Solving the companies most challenging cloud problems by building innovative technical solutions
Focus on automation as first class operating model to ensure stability and velocity during development
Implement acceptance tests to ensure the product meets the business goal and specification
Create efficient integrations between on-premises enterprise systems and cloud provider services
You will be working with some of the strongest developers in the organization and so must be confident in your software engineering skills and the quality of your code
Work with customers to provide in-depth technology solutions to their business problems
Lead, coach and mentor the organization with practical examples, hands-on workshops and papers
BS degree in Computer Science or related technical field or equivalent practical experience
5+ years of programming experience in one or more of the following: Java, Python, JavaScript, NodeJS, C#, NET, Ruby
Technical experience in

205

Cloud Services Security Engineer Resume Examples & Samples

Become cloud services security expert
Architect, implement and deploy new features in a multi-tenant cloud environment
Evaluate different design patterns to implement a massively scalable platform
Interface with Engineers and Product Managers to understand feature requirements
Participate in the scrum team under our agile development process utilizing principles such as test-driven-development
5+ years of experience writing software ideally involving design and implementation of API and SPI design patterns
Critical thinking: ability to track down complex data and engineering issues, and analyze data to solve problems
Experience in Cassandra, Spark, Solr, Kafka technologies
Understanding of scaling and performance of Big Data applications
Solid knowledge of SQL/NOSQL and understanding of database schema design
Preferred experience in implementing security and threat intelligence
Preferred background in security technologies such as OAuth/SAML tokens, SSL, authentication, encryption, entitlements, audit, authorization policies etc
Agile driven. Experience with Agile development methodology with short release cycles
Excellent problem solving and communication skills with both technical and non-technical audiences
Masters, PhD, or equivalent experience in a quantitative field (computer science, mathematics, statistics, etc.)

206

Senior Engineer, Cloud Services Resume Examples & Samples

As part of a team of engineers, develop, maintain, and operate a scalable service control plane, and dependent components including a highly-available persistence layer and messaging bus
Engage with a high-visibility DevOps process including continuous integration and continuous deployment with zero-downtime upgrades
Collaborate with cross-functional VMware project teams including VMware consultants, engineers, product management, and support staff
Understand overall network virtualization platform architecture and design best of class solutions that fit the product

207

Global Technology Cloud Services Pipeline Director Resume Examples & Samples

Conceive, design and manage the delivery of tools, processes and support to assist the LoBs in identifying target workloads for cloud migration and estimating the costs and benefits of migration
Manage the team tasked with helping LoB and cloud architects derive cloud capability requirements for target workloads in line with existing capabilities, planned capabilities and architectural strategies
Develop capability within the Cloud Services organization and LoBs to identify and resolve thematic challenges hindering migration at scale
Ensure that LoBs understand, track and address any technical debt being incurred as a result of accelerated migration
Guide the construction of the benefits case, and ensure that variance between expected and actual benefits is understood and addressed
Develop relationships to support advocating cloud adoption across the LoBs, and to drive resolution of LoB needs by Cloud Services and the wider Global Technology organization
Essential: Experience working with internal or external clients to drive cloud adoption cloud (public or private, IaaS/PaaS) required
Experience managing teams

208

Manager of Cloud Services Resume Examples & Samples

Manage a diverse group of Cloud support consultants and system administrators to forward the mission/business plan of DC Operations
Possess a strong functional understanding of cloud application support and core technologies including, but not limited to RDBMS technologies, networking and varied cloud application frameworks
Possess a strong functional understanding of cloud infrastructure technologies including, but not limited to ESX, networking, VMware, storage and varied cloud application frameworks
Review, update, and ensure team compliance with standard operating procedures
Maintain ownership of Cloud solution deployments, CSAT levels and team performance
Perform weekly one-on-one meetings with team to review projects, workload, and customer engagement status
Perform technical and functional performance reviews and career pathing for direct reports
Provide oversight and direction for Cloud Governance groups
Serve as an escalation resource for daily cloud customer engagement
Serve as a liaison to other Lexmark Enterprise Software business units - Platform Engineering, Sales, Marketing, Professional Services - to drive collaboration and joint initiatives
Source ongoing training and vendor engagement for the consultant base
Assist with assembly monthly and quarterly executive reviews
Collaborate with executive management to produce budget and solution pricing recommendations
Maintain ownership of team metrics, reporting and KPIs
Drive roadmap and innovation within the team through targeting operational efficiencies
Promote services organization thought leadership within the business
2+ years of management or leadership experience
Clear, concise communications style; capable of creating and leading a high performing team within and across various countries
Broad functional background; strong competencies in enterprise systems, with an emphasis on Cloud-based technologies
Solid situational awareness, negotiation/positioning capabilities; must be able to engender the trust and respect of internal and external business associates
Valid Driver’s license (US) or Valid Original Identity Document (International)
Prior experience with incident management and change approval systems
Familiarity with industry compliance standards and audit practices

209

HR Cloud Services Coordinator Resume Examples & Samples

Provide high level of customer service to organization for our internal HR Cloud system
Coordinate and manage monthly, quarterly and annual activities required by the team to perform (i.e., Quarterly release tasks, efforts for knowledgebase across modules)
Document all existing and upcoming processes and manage handling of all existing and required documentation
Internal access monitoring and management
Handle training & enablement needs for the team and support growth and program development
Coordinate and handle team activities and initiatives amongst global team members
Liaise processes among the members of the global team and ensure implementation of policies and practices
Support initiatives the team is currently working on
Support internal and external communication activities
Handle internal team Onboarding and act as buddy support for all new hires
Support enhancement request and escalation activities
Identify areas for improvement within the team and make recommendations on ways to optimize the system and/or improve existing processes
Partner closely with various internal and external colleagues to ensure service level agreements are met and a high level of customer service is provided
Drive for Improvement & Innovation
Strong verbal/written English communication skills required
Ability to work in night/shifting schedules required
Ability to adapt and work in a changing environment
Proven ability to interact in a culturally diverse environment
Excellent organizational skills and attention to detail required
Personal leadership: ability to lead and influence at all levels and pro-active in achieving the shared purpose and goals of the team by sharing ideas and process improvements
Focus: understand needs of client groups and consistently meet or exceed expectations
Agility: ability to prioritize and smoothly manage multiple tasks and under time pressure
Ownership: personally responsible and accountable for achieving individual and team performance goals
Integrity: proven ability to handle confidential information and situations with complete confidentiality and discretion
Project management: ability to handle and/or lead internal and external projects
Preferably 2-3 years experienced employees specializing in Human Resources/Talent Acquisition/HRIS/Data Management/HR Reporting and Analytics or equivalent
Previous experience in leadership roles preferred
Help Desk experience is a plus; but not required
Experience with various HR systems preferred

210

Cloud Services Technical Engineer Resume Examples & Samples

Act as a subject matter expert across SDL on multi-vendor cloud end-to-end architectures
Ensure all cloud services in production, in dev and in test are documented to a standard that adheres to any documentation templates
Work with the associated support teams to provide training, ongoing coaching and support for any new cloud based service that is introduced into the business
As required, work with project management teams to consult and advise on technical issues
As a subject matter expert, you will be required to review current issues and recommend new solutions. It is therefore important to demonstrate a leadership ability to back decisions with research, highlighting any pros and cons and confidently reaching a final recommendation
Maintain overall industry knowledge on latest trends, technology, etc
Provide technical expertise and ownership in the diagnosis and resolution of an issue relating to any new service implementations undertaken by the cloud team
Share knowledge and expertise with your peers, maintain an open knowledge sharing approach to reduce information\knowledge dependencies
Provide support, technical governance and expertise related to cloud architectures, deployment and operations
Take a customer focused approach in working with project teams when solving business problems and implementing new solutions
Question and take action to correct issues, be this directly or indirectly
An aptitude to tackle and own a challenge through to its conclusion
Advanced analytical and structured problem solving abilities with inquisitive approach to work
Flexibility/Adaptability –fast to respond, thinks on feet, track record of adapting, thinking outside the box, open mind to new tools and changing processes
Ideas generator and innovator: always asking Why? How?
Understands and utilises automation and available tools, strengthening own knowledge of functionality and looking to contribute to future development
Self-starter requiring little supervision to complete tasks independently, curious, fast moving pace, self-developer, exhibits interest in world outside SDL and seeks to learn lessons to apply internally
Proven ability to create solutions for a variety of projects
Constantly exceeds expectations and goes the extra mile demonstrating commitment to the task showing where persistence and extra effort has paid off
Demonstrated interest in industry developments with regard to best practice and alternative approaches
Can work across different IT functions and organize resources to achieve set goals\objectives
Good team player, ready to back up colleagues when there is need and to communicate internally as work demands
Advanced written and verbal communication skills with proven ability to write highly technical reports and documentation
Being able to explain complex issues in simple terms
Time prioritisation and management skills

211

Head of R&D Cloud Services Resume Examples & Samples

Reports to Global Head of R&D Management Systems, R&D IS/IT
Meets the objectives and fulfils the accountabilities of the Manager 3/4 position
Provides leadership on Cloud and Services and aligns these within IS/IT and R&D; works with IT management to develop and direct the strategic vision for R&D cloud services that is: aligned to the overall vision and strategy for R&D; supports key R&D sponsored initiatives; meets the specialized data management needs of a scientific and medical research environment
Develops and manages a distributed governance, development and support model that enables R&D IT and Informatics staff and associated providers to develop and maintain R&D IT platforms and systems
Collaborates with the Technical Architecture team in IT/IO and platform architects in EAS to ensure that the specialized IT needs of R&D are met while leveraging common technical and infrastructure standards (e.g. security, network, IAM, etc.)
Leads critical initiatives to establish and leverage R&D-specific cloud infrastructure and services in areas such as hybrid cloud computing, high-volume data transfers, and scientific collaboration with external partners. Owns and is responsible for the outcomes of these initiatives
Manages internal and external staff to architect, design, and operate cloud services. Initially AWS will be utilized as the preferred cloud services platform with possible extension to other providers in the future
Contributes to the development of the overall R&D IT roadmap with a special focus on enabling technical capabilities that can scale to meet the needs of a global R&D organization increasingly focused on innovation, collaboration, and externalization
Works independently with guidance and alignment in only the most business critical strategic situations. Uses persuasion and some negotiation to reach agreement with internal and external parties
Excellent skills in building multi-cultural relationships via strong collaboration and communication skills
Experience architecting, designing, and managing the cloud infrastructure and services to support a dynamic R&D organization
Extensive knowledge of cloud-based technologies, including commodity offerings (e.g. AWS) and industry-specific solutions (e.g. DNA Nexus)
Experience developing specialized storage and HPC environments capable of scaling to meet growing R&D demands for both storage and analytics
Has a strong commercial awareness

212

Cloud Services Senior Software Developer for The Weather Company Resume Examples & Samples

Participate in the design and implementation of sophisticated software in a services-oriented environment
Responsible for assigned areas of code development, inter-operation and software contracts with other services and client applications, participating in software design and code reviews. Reviews include other software engineers and are held to ensure a high level of software quality and to share knowledge with team members
Participate in, and adhere to, professional software engineering practices using such tools and methodologies as Agile, Test Driven Development and Continuous Integration
Address production issues in a timely manner. This includes root cause analysis and working with manager and team members to resolve the problem
Maintain a high level of proficiency with Computer Science/Software Engineering knowledge and contribute to the skills growth of the team
Work well independently and as part of a team
At least 5 years’ experience developing using one or more of Java, Javascript, Node
Demonstrated knowledge of object-oriented programming languages and techniques
Experience with unit testing
Strong experience with cloud technologies
Must be able to communicate clearly to convey information concisely and work closely and collaboratively with teammates
Experience developing data-driven applications
Experience with Docker, Kubernetes and related technologies

213

Director, Infrastructure & Cloud Services Resume Examples & Samples

Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, Cloud technologies, Video conferencing, servers, PC’s operating systems, hardware, software and peripherals
Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure and IT systems
Keep current with new and latest technologies
Manage the financial aspects of the IT department, including purchasing, budgeting and budget review
Review current IT policies and practices covering architecture, security, disaster recovery, standards, purchasing and service provision and update and revise as needed
Negotiate and administer vendor, outsourcer and consultants and service agreements
Identify, recommend, develop and implement and support cost-effective technology solutions
Prepare IT budgets anticipating IT needs, technology and equipment updates and improvements
Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
Ensure high availability of critical business systems
Manage overall capacity utilization of server/hardware environment ensuring it is optimized to meet business requirements
Manage an efficient helpdesk system with accurate problem tracking, timely resolution
5-10 years senior leadership role (director or above) within IT
2-3 years experience in managing Cloud based technology projects, including transitioning traditional Data Center operations to cloud services
Strong knowledge of technology infrastructure, including network systems and management, telecommunications (voice and data), systems planning and development, and information security
Significant experience in vendor management and contract negotiations
Thorough knowledge of industry and market trends
Excellent communication skills including strong negotiating skills and building relationships to form strong partnerships with Technology vendors
Demonstrated solution-focused problem solving
Demonstrated flexibility and adaptability to changing needs and demands; willingness to do what it takes to get the job done

214

Solution Sales Oracle Cloud Services Resume Examples & Samples

Information Management, Analytics and Business Intelligence
Cloud Enablement & Implémentations – across Finance, Human Capital, Supply Chain, Manufacturing and Customer Experience busines functions
Software Development, Systems Integration and Collaboration Solutions
SaaS, Hybrid Cloud and Managed Service
Knowledge and experience with Oracle SaaS applications and in-depth experience with implementation life-cycle
In depth knowledge of industry trends and priority of areas for future investment
An understanding of key solution and process areas in Cloud, Mobile and Back Office Modernisation
Demonstrable expertise in driving business activity to a successful outcome, able to think outside of the box, but target driven and focused
Hardworking, with exceptional presentation and communications skills
Happy to leverage your own personal and professional network of potential prospects and partners
A solid personal network for opportunity generation and validation of solution fit to industry challenges
Experience developing and/ or deploying technology solutions to address challenges and grow organisational capability

215

Cloud Services Sales Manager Germany Resume Examples & Samples

University degree in Business Administration, Engineering or Computer Science
Good understanding of LoB Business Processes and Cloud paradigms
Excellent communication and presentations skills
Experience in SAP product applications (HCM and Sales/Marketing)
Demonstrated ability to work in a matrix organizations
Business language is German and English
Several years of experience in selling Cloud Services and/or Business Applications
Minimum of 2 years’ sales management experience (quota carrying)
SAP License and/or Service Sales experiences within an industry or cross
Experience in Cloud Business Solutions like Success Factors, Hybris, C4C or similar experience

216

Partner Enablement Lead Cloud Services Resume Examples & Samples

Proactively engaging with the other members of the worldwide Partner Enablement team to ensure information and knowledge is shared
Excellent English and Korean language skills – ability to easily converse at a deep technical level in both English and Korean
A minimum of 5 years of technology industry experience
Experience in software development for embedded systems
Ability to develop, deliver, and report on partner facing initiatives
Enjoyment in helping others be productive and successful in their work
Knowledge in ARM Cortex-M microcontrollers and peripherals
Experience developing customer-facing demos, documentation, and/or training materials
Familiarity with embedded systems advanced topics such as multi-threading, bootloaders, power management, networking, and encryption
Bachelors (BS) or Masters (MS) in Electrical Engineering or Computer Engineering - although other degrees will be considered with relevant work experience

217

Senior Cloud Services Architect Resume Examples & Samples

Specific mbed Cloud component architecture
Technology analysis and choices (with engineering team leads)
Resolve technical problems with the engineering team
Collaborate and coordinate with architect colleagues on broader system architecture
You have an applicable degree in Computer Science or another relevant subject
Excellent in-depth knowledge in cloud and service software development, processes and design patterns
Web services
SaaS
HTTP
TLS/DTLS
REST
Websockets
Testing automation
SDK’s
CI systems

218

Data Technology Lead-cloud Services Resume Examples & Samples

Provide technical leadership in the areas of database design and implementation, cloud database services, master data management, data modeling, data quality, data governance, data access & data integration
Lead the implementation of strategy roadmap for the enterprise data; including cloud strategy, data modeling, implementation and data management for enterprise data store (IDF) and advanced data analytics systems
Work on issues of diverse scope where analysis of data design requires evaluation of a variety of factors, including an understanding of current industry trends
Enforce and implement Data architecture principles, standards, metrics and policies
Partner with the chief data office, enterprise architecture organization to ensure best use of standards for the key data use cases
Create and maintain the enterprise data model at the conceptual, logical and physical Level
Analyze the company’s Information landscape to identify gaps and recommend improvements
Develops and documents enterprise data standards and provides technical oversight on projects to ensure compliance through the adoption and promotion of industry standards / best practice / guiding principles aligned with organization standards & industry best practices
Provide leadership & guidance on solving highly complex problems in data architecture, design and build of complex applications and perform design reviews
Develops database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications
BS or MS degree in Computer Science or Information Technology
8+ years of Information Technology experience
Expertise with Data management and data governance experience
Extensive Data modelling / metadata experience; specifically designing logical models / data dictionaries from business requirements and reverse-engineering
Experienced technology lead with extensive experience with Data Quality, Data Management, Data Security, Data Governance
Expert knowledge of database technologies (Oracle, Exadata) and data modeling tools like Erwin/Power Designer
Expert knowledge with AWS and Cloud database services (RDS, Redshift, Aurora, encryption, masking, database firewall, database vault)
Build and liaise with key business stakeholders throughout the project to ensure a timely implementation and roll-out
Expert knowledge of Agile approaches to software development and able to put key Agile principles into practice to deliver solutions incrementally
Monitors industry trends and directions; develops and presents substantive technical recommendations to senior management
Experience with development frameworks as well as data and integration technologies
Excellent analytical thinking, interpersonal, oral and written communication skills with strong ability to influence both IT and business partners
Ability to prioritize and manage work to critical project timelines in a fast-paced environment
An understanding of project management principles and Agile methodology
Financial services industry experience

219

Director of EUC Cloud Services Business Development Resume Examples & Samples

Taking Horizon Cloud down-market from enterprise to commercial customers enabling a transactional sales model
Driving the integrated, joint development across VMware & Dell with primary focus on the Dell OLP process
Development of interlocks for integrated product/solution development between Dell and VMware, eventually with IBM as well
Driving the evolution of the joint (Dell & VMware) delivery and support processes as the technology innovation is deployed
Establishing and delivering to quarter, half and annual financials as defined in the initial and evolving business case
Knowledge of and practical experience with Dell’s OLP process, specifically in the EUC (End User Computing) space
Knowledge of and offering development expertise with Dell Services, specifically ProDeploy, ProSupport and Custom Factory Integration (CFI)
Knowledge of Dell’s client solutions, end points and coordination with the PCaaS program
Knowledge of VMware Horizon Cloud and AirWatch solutions

220

Cloud Services Analyst Resume Examples & Samples

Engaging with directors and senior managers to understand business needs
Conduct regular service reviews with customers to ensure cloud services continue to meet business needs
Manage customer deliverables and timeframes
Work with the top technologists in VMware to deliver best of breed Cloud Services
Be the voice of the customer within VPC
Participate in customer requested meetings (onsite or via phone)
Work independently to solve customer problems through the application of your IT skills and experience
3+ years IT/Technical Industry experience
2+ years of VMware technology experience with core virtualization and adjacent products and solutions
2+ years managing customer deliverables
Candidates must have strong oral and written communication skills in the English Language
Experience with vRealize Automation (vRA)
Pre-sales, Consulting or Technical Account Management background a benefit
Manage customer relationships, requirements and deliverables
Documentation of procedures, and processes for cloud services such as training/enablement/demo labs, testing and validation labs, R&D continuous integration and testing environments, and enterprise application infrastructures
Tight coordination with Infrastructure Operations team(s) for troubleshooting, maintenance, capacity management and delivery of cloud services
Participation in programs to deploy and pilot VMware products

221

Senior Cloud Services Project Manager Resume Examples & Samples

Determine and manage system scope and project objectives, the role and function of each team member, and effectively coordinate the activities of the team in order to achieve the project objectives
Manage changes to project scope, project schedule and project costs using appropriate verification techniques in order to keep the project plan accurate, updated and reflective of authorized project changes and facilitate customer acceptance
Ability to conform project management into an agile methodology
Obtain project plan approval from the customer in order to formalize the project management approach
Lead and direct the work of others
Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align stakeholders and team members
Obtain project charter approval from the sponsor and customer (if required) in order to formalize authority, gain commitment and project acceptance
Responsible for all aspects of a project over the entire life cycle (initiate, plan, execute, control, close)
Execute tasks defined in the project plan in order to achieve the project goals
Rely on limited experience and judgment to plan and accomplish goals
Conduct analysis to determine the successful aspects of the project and opportunities for improvement
Lead project debrief meeting with project team to determine what went well and what could have gone better
Other ad hoc duties as required
Demonstrated familiarity of project management concepts, practices and procedures
Ability to lead through influence rather than direct authority
Demonstrated verbal and written communication skills
Must be able to lawfully work within Canada and have unrestricted work authorization for Canada
Experience working on large scale project teams
PMP certification or in progress

222

Cloud Services Resume Examples & Samples

You are comfortable owning client interaction and being part of a global team
You are organized, self-reliant with proven track record in managing multiple deliverables
You're a great communicator and can talk credibly and passionately to the value of Cloud Services to both developers and senior stakeholders
You have an empathetic style, able to work with disparate groups with often competing motivations
You have dealt with managing customer requirements and can research, synthesize and form strategy across a complex technology set without supervision
You have experience of delivering new products/ideas to clients
You have worked within a client led service, ideally in the Cloud Computing space

223

VP Global Cloud Services Resume Examples & Samples

Document & maintain a shared cloud team delivery vision for the Hexagon PPM division
Support global sales with sales tools, strategic account support, pricing analysis, and competitive analysis
Work with team to create, support, and market standard cloud service SLA and associated pricing strategy
Set priorities and provide expert content for cloud service marketing
Select public speaking at targeted conferences and events
Ensures the company's reputation and image in the industry is maintained at the highest level
Excellent communication, negotiation, and public speaking skills
Understanding of the technical and business barriers to successful cloud migrations
Experience in Sales or Sales support
Able to work across multiple functions including Sales, Support, Development, and Cloud Delivery
Deep understanding of enterprise application on-premise delivery economics versus cloud delivery economics for process, power, and marine clients, both EPC & Owner Operator
Knowledgeable of modern cloud delivery security requirements and trends
Knowledgeable of the latest public cloud technologies and service offerings, including Software as a service (SAAS), Platform as a service (PAAS), and modern RESTful API utilization
At least 10 years combined experience in on-premise & cloud delivery of enterprise applications to EPC’s and/or Owner Operators in the process, power, and marine industries
A bachelor’s degree in a technical arena of study
Able to travel, domestically and globally, 30-50%
Location flexible. Preferred cities Swindon UK, Huntsville AL, or Houston TX

224

Managed Cloud Services Sales Resume Examples & Samples

Excel at all areas of business development and sales, i.e. communication, presentations, proposal writing and strategic selling
Proven track record of multiple sales target overachievement and Sales Club participation
A strong background in customer and market penetrations across the Netherlands

225

Director, Cloud Services Resume Examples & Samples

Sell the Cloud Services providers on the adoption of our products and associated services
Grow Cloud Services business faster than the market
Build and lead a specialist sales and pre-sales team
Establish thought leadership for Cloud Services providers by working with Marketing
Demonstrate VMware’s core sales teams and partner network to accelerate go-to-market
Manage complex enterprise sales campaigns
Work with the core sales team to prioritize target accounts and prospects

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