Cloud Services Engineer Resume Samples

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B Batz

Bradly

Batz

2115 Lockman Junctions

Philadelphia

+1 (555) 536 7278

2115 Lockman Junctions

Philadelphia

Phone

p +1 (555) 536 7278

Experience Experience

Detroit, MI

Cloud Services Engineer

Detroit, MI

Ziemann and Sons

Detroit, MI

Cloud Services Engineer

Working to 'best practice' standards
Ongoing customer management and measurement of customer satisfaction
Perform periodic data analysis to measure the quality of service and customer SLA
Sound knowledge of database management systems, such as, MySQL, PostgreSQL, AWS Aurora
Coordinate directly with internal customers and service managers on design, lifecycle, and expansion of cloud based service offerings
Perform incident analysis and resolution
Perform product evaluations and make product recommendations

Detroit, MI

Cloud Services Engineer Tooling, Puppet

Detroit, MI

Brown, Ortiz and Weber

Detroit, MI

Cloud Services Engineer Tooling, Puppet

Develop new tools and applications for cloud orchestration, provisioning and automation of operational processes
Own and develop components of enterprise cloud operations toolset
5+ years configuration management (cfengine, puppet, salt)
Maintain and develop various operational tools and applications for the cloud services team
Support and configure infrastructure application servers
Resolve actual or potential bugs for infrastructure applications
3+ years internal tools (cobbler, Graphite, rsyslog, logstash,

present

Chicago, IL

Senior Cloud Services Engineer

Chicago, IL

Prohaska-Nitzsche

present

Chicago, IL

Senior Cloud Services Engineer

present

Ensure regular maintenance of infrastructure components including patch management and end of life planning
Ensure network documentation is developed and up-to-date
Assist in the deployment and support of networking and security platforms
Manage and administer the processes and vendor relationships associated with colocation facilities, hardware vendor and etc
Manage all network switches, routers, firewalls, hosts, and storage. Specific responsibilities include installation, configuration, administration, upgrade and maintenance of Cisco UCS servers, Fabric interconnects & blade chassis, Nexus & Catalyst network switches, routers, F5 LTM, F5 GTM, VPN, and ASA, Juniper & Checkpoint firewalls
Take lead in support for all network issues including monitoring infrastructure; troubleshooting network problems and outages; scheduling upgrades; collaborating with 3rd party support resources and fellow Cloud Service engineers to manage and optimize our network
Lead and guide the activities of Operation’s team engaged in designing, integrating, implementing, validating and documenting the network, systems and applications

Education Education

Bachelor’s Degree in Computer Science

California State University, Los Angeles

Bachelor’s Degree in Computer Science

Skills Skills

Ability to build and maintain excellent relationships with customers
Ability to examine situations from a highly analytical perspective
Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
Good communication skills in order to be able to participate, present and drive customer meetings
Good knowledge of IP networking and Internet technologies (TCP/IP, DNS, HTTP, Radius, Diameter)
Ability to act in an effective and professional manner during moments of high stress
Broad knowledge in one or more product/solution/service areas of Cloud - Server, storage and networking and security
Strong commitment to setting goals and achieving results
Self-motivated, self-managed, Able to operate in high performance team environment
Familiarity with vCloud Director, vSphere, ESXi, and other VMware products is a strong

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15 Cloud Services Engineer resume templates

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Cloud Services Engineer Tooling, Puppet Resume Examples & Samples

Maintain and develop various operational tools and applications for the cloud services team
Develop new tools and applications for cloud orchestration, provisioning and automation of operational processes
Resolve actual or potential bugs for infrastructure applications
Support and configure infrastructure application servers
Research new technologies and products related to end-to-end cloud orchestration provisioning and automation
Own and develop components of enterprise cloud operations toolset
On-call responsibilities
8+ years of working knowledge an enterprise environment is required in Unix platforms (RHEL / CENTOS preferred.)
8+ years of experience in infrastructure services (DNS, LDAP, SMTP)
5+ years configuration management (cfengine, puppet, salt)
5+ years scripting (shell, perl, ruby, python)
3+ years internal tools (cobbler, Graphite, rsyslog, logstash,
Elasticsearch)
Ability to get results with tactical execution and an attention to detail
Effective presentation and verbal communication skills (in both technical and non-technical realm)
Ability to work in a global environment with teams located in different TZ
Highly motivated, and able to communicate issues and ideas effectively
The candidate may be required to fulfill on-call duties
Have skills in time management while working on multiple issues

Cloud Services Engineer, With German Resume Examples & Samples

Provide consulting services to vCloud Air customers as needed
Maintain a high level of proficiency in all VMware, Microsoft, and UNIX technologies
Ability to build and maintain excellent relationships with customers
Administration and support experience with UNIX systems (preferable Solaris, LINUX, AIX, and/or HP-UX)
Familiarity with vCloud Director, vSphere, ESXi, and other VMware products
Networking with vShield products is a plus
Fluent in both English and German
Ability to act in an effective and professional manner during moments of high stress

Cloud Services Engineer Resume Examples & Samples

Design, manage and operate services running in a cloud environment
Leverage automation framework to improve processes, automate deployment, and improve manageability of environment
Review entire environment and execute initiatives to reduce failures, defects and improving overall performance
Work with experienced Systems Administrators on maintenance of environment
Coordinate directly with internal customers and service managers on design, lifecycle, and expansion of cloud based service offerings
Advanced troubleshooting and monitoring of service systems to ensure adequate SLA, capacity and expansion requirements
Design and oversee service content design, health and lifecycle
Coordinate with Cloud Operations team(s) for troubleshooting, maintenance, capacity management, and architectural design and deployment of next generation clouds
Participate in programs to deploy pre-GA products, and provide direct feedback to product management and engineering
Review entire environment and execute initiatives to reduce failures, and improve overall performance
Document architectures, procedures, processes for use by other cloud operators
Demonstrated ability to write and present effective materials, including presentations, status reporting, technical diagrams and flowcharts
Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation as well as identifying problems in advance, and proposing solutions
Experience supporting fully production systems
Required hands on experience with VMware Virtual Center/vSphere or other VMware enterprise products
Expert programming experience using one or more structured languages (python/Java/C++)
Strong customer facing and relationship building skills
Ability to uncover business challenges and develop a solution to solve those challenges
VMware Certified Profession (VCP) or equivalent working experience

Cloud Services Engineer Resume Examples & Samples

Provide Level 1 / 3 Support to VMware vCloud Hybrid Services customers and field personnel
Provide a high level of customer service at all times
Provide Training to internal personnel
Work in a team environment and mentor junior technicians
Any other duties or project as requested by the Manager/Senior Manager of Enterprise Applications or the Director of Global Support Services
Broad database experience especially with Microsoft SQL Server and with large databases (100 GB +)
Familiarity with vCloud Director, vSphere, ESXi, and other VMware products is a strong plus

Cloud Services Engineer Resume Examples & Samples

Minimum 10 years Systems Integration Experience
Good knowledge of IP networking and Internet technologies (TCP/IP, DNS, HTTP, Radius, Diameter)
Installation and configuration of servers (Unix/Linux/Windows), web servers (Tomcat, Websphere/IIS) and portals
Experience with Scripting and Java
Security and Authentication (OAUTH) experience also highly desired
Experience in one of the following areas
Good communication skills in order to be able to participate, present and drive customer meetings
Ability to learn new technologies, products and solutions
Consultative skills
Ability to examine situations from a highly analytical perspective
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Cloud Services Engineer Resume Examples & Samples

Provide Support to VMware vCloud Air customers and field personnel
Extensive administration and support experience with Windows server operating systems, and workstation operating systems in large enterprise environments
Broad database experience (both DB-Admin and T-SQL coding),

Cloud Services Engineer Resume Examples & Samples

2+ years hands-on systems administration / networking / troubleshooting
Previous customer facing experience
Candidates must have strong oral and written communication skills
Bachelor’s degree required
5+ years IT/Technical Industry experience
Demonstrated ability to take business requirements and translate in to technical architecture and design
ITIL Service Lifecycle qualification(s)
Presentation skills; high degree of comfort with both large and small audiences
Consulting or technical account management background a benefit
Ongoing customer management and measurement of customer satisfaction

Cloud Services Engineer, Onecloud Resume Examples & Samples

ITIL Foundation a benefit
A knowledge of SCRUM Agile framework (Product Owner / Scrum Master an advantage)
Excellent written communication skills; this role will require the creation of content such as whitepapers and other written deliverables
Cloud service provider experience a major plus
Ensuring that cloud services are meeting tenant needs through assessment of tenant workloads and metrics
Tight coordination with Infrastructure Operations team(s) for troubleshooting, maintenance, capacity management and deployment of cloud services

Cloud Services Engineer Resume Examples & Samples

Self-motivated, self-managed
Experience with both physical and virtual system deployments
Broad knowledge in one or more product/solution/service areas of Cloud - Server, storage and networking and security
Understanding of application automation tools – eg. Chef, Puppet, Salt, Docker
Wintel – Microsoft AD
Vmware – ESX, vRealise, vCenter
Software Defined Networking
Resolve technical issues associated with design or delivery of projects
Minimum 2 years’ experience in enterprise-class IT infrastructure environments including a working knowledge of scripting, networking, storage, facilities and servers
Minimum 2 years’ experience in customer-facing positions as a professional services technology or business consultant
Self-motivated, self-managed, Able to operate in high performance team environment
Understanding of Cloud/Service Providers, Systems Integrators and Outsource Providers. Enterprise, Commercial, SMB or equivalent business model exposure.Strong verbal, written communication and presentation skills
Experience in end to end project delivery including gathering requirements
Experience Enterprise level automation systems and familiarity with scripting, automation and programming languages commonly used in Cloud environments
Chef, Puppet, Salt, Docker
Java script
PowerShell and PowerCLI
Experience with product APIs such as SOAP and REST
Experience with Cloud Management Platforms or other workflow orchestration engines

Cloud Services Engineer Resume Examples & Samples

Conduct technical discovery sessions with prospects and customers
Work with customers to understand requirements, use-cases, and create requirement documents for Cisco CloudCenter integration into Customer Environments
Create Solution Design and architecture documents that meets the goals of customer’s requirements
Assist in creating SOWs for specific tasks associated with the requirements for Cisco CloudCenter integration detailed by customer
Create an Integration Plan Document for each milestone on a Customer SOW that details plan of implementation, integration
Install and upgrade Cisco CloudCenter components into a Customer’s environment
Perform custom integrations of Cisco CloudCenter with other systems in the Customer’s IT eco-system (e.g. SSO, ITSM tools, Applications and services)
Lead the technical implementation of cross-cloud portable application deployments
Create As-Built Delivery Documents that specify details about Cisco CloudCenter Integration in the Customer’s environment
Work with engineering team to incorporate new product feature offerings and become the expert to-go person for field delivery teams
Work hand in hand with support and Customer Experience teams to provide an excellent customer service experience
A minimum of five years of experience providing consulting, installation, software engineering, and customer support
Experienced knowledge of cloud computing and technologies like AWS, VMware, Azure
Strong knowledge of private and public cloud infrastructure
Knowledge of software application frameworks
Strong OS automation skills using Ruby, Chef, Bash/shell scripting, and/or Windows PowerShell
Experience deploying and administering PHP, Rails, Python, Java, and .NET solutions
Strong Linux experience (CentOS, Ubuntu, and RHEL) and/or Windows Server systems
Experience with implementing integration with ITSM tools like ServiceNOW
Experience using REST APIs
Excellent writing and interpersonal communication/relationship skills
Excellent customer service skills with ability to communicate effectively with the customer
Self-motivated with strong self-development ability
Ability to thrive under pressure, self-manage and prioritize activities
Ability to travel domestically as needed (40-60%)
Knowledge of identity and access management technologies
Experience with networking configuration
Experience with Database Deployment and Administration (MySQL, PostgreSQL, Microsoft SQL Server, and Oracle)
Previous Consulting Experience
ServiceNOW Certifiation

Cloud Services Engineer Technical Development Program Resume Examples & Samples

A passion for cloud computing and contemporary software, and desire to become a technical expert in this area
Bachelor’s degree in Electrical Engineering, Computer Engineering, or Computer Science
Demonstrated academic excellence; 3.25 cumulative GPA minimum
Knowledge of and a strong appreciation for cloud computing related challenges
Competency in the design and development of cloud systems
Analytical / problem-solving skills
Proven teaming and communication skills
Demonstrated leadership experience
Location flexibility
Experience working in a business setting (e.g., internship, co-op or professional) in a related field of study
Advanced degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline
Exposure to Microsoft’s Azure Platform-as-a-Service platform
Exposure to HTML5, JSON, C#, JavaScript, Node.js and Visual Studio.net
2+ years’ professional experience in a cloud computing related role

Azure Cloud Services Engineer Resume Examples & Samples

At least 2 years of experience in support of cloud services in Azure
Scripting experience for automated service deployments (Ansible and Terraform)
Experience with Azure Site Recovery in DR from on premises to Azure
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AWS Cloud Services Engineer Resume Examples & Samples

Design, deploy, and maintain
At least 2 years of experience in support of cloud services in AWS
Scripting experience for automated service deployments (Chef, Puppet, or Python)

Cloud Services Engineer Resume Examples & Samples

System Monitoring and Maintenance
Amazon Web Services experience and/or certification
Linux administration and operations experience
Bachelor Degree and 5-8 years of related work experience
MySQL or other open source database experience, 2-4 years
Familiar with Java, Tomcat, Apache, and other application delivery services
Experience with scripting through bash, Perl, PowerShell, Ruby, or other languages
Experience with continuous integration or continuous delivery
Self-motivated with attention to detail
Desire to continuously learn
Strong problem solving skills with focus on risk management and planning
Computer Science degree
Red Hat Enterprise Linux (RHEL) or similar certification
Experience with PKI Infrastructures, server certificates, Certificate Authority, Secure DNS (DNS SEC)
Financial services operational support

Cloud Services Engineer Resume Examples & Samples

Microsoft Azure experience and/or certification
Microsoft Windows Server administration and operations experience
Microsoft SQL Server database experience, 2-4 years
Familiar with Internet Information Service, Active Directory (ADFS a plus), and other core Windows services
Experience with PowerShell scripting
Microsoft Certified Solutions Engineer (MCSE), Microsoft Certified Solutions Associate (MCSA) or similar certification
Experience with PKI Infrastructures, server certificates, Certificate Authority, Secure DNS (DNS SEC), Single Sign On (SSO) technologies

Cloud Services Engineer Resume Examples & Samples

Develop and execute strategy for multi-region data handling and multi-cloud expansion
Design data schemas focused on both user and machine generated content
Optimize data processing within a containerized micro service cloud architecture
Collaborate on content intelligence and machine learning algorithms/libraries and their corresponding data storage needs
Develop cloud service APIs, tests,and documentation

Cloud Services Engineer Resume Examples & Samples

Develop multi-region and multi-cloud photography oriented services, tests, and documentation
Design APIs for a multi-cloud provider environment
Optimize for performance and cost within a containerized micro service cloud architecture

Cloud Services Engineer Resume Examples & Samples

Maintain existing cloud services monitoring environment – patch existing systems, deploy new components
Analyze, install, acquire, modify and support operating systems, databases, monitoring or utilities software
Perform product evaluations and make product recommendations
Identify and implement improvements to our monitoring systems (performance, security, etc.). Implement system enhancements (software/hardware updates) that will improve the performance and reliability of the system
Perform incident analysis and resolution
Participation in the on-call rotation
Perform problem analysis following any service issues to prevent recurrence
Perform periodic data analysis to measure the quality of service and customer SLA
Bachelor’s Degree in Computer Science, Software Engineering, or IT
5+ year experience in IT deployments
Strong Linux experience
Familiarity with virtualization technologies such as VMware ESXi
Experience with monitoring solutions, such as, Nagios, Datadog, Splunk, AppDynamics
Sound knowledge of database management systems, such as, MySQL, PostgreSQL, AWS Aurora
Excellent oral and written communication, analytical and troubleshooting skills
Solid experience with scripting languages, such as Python, Perl, bash, or PowerShell
Must be available to travel within the US and internationally, approximately 10%
Must have unrestricted work authorization for US
Must be available for on call rotation
Working knowledge of Entrust suite of PKI/SSL/IDG products (training will be provided, if required)
Experience delivering enterprise-scale technical service via IaaS-enabled infrastructures
CCNA, RHCE, VCP, CISSP or similar certification

Cloud Services Engineer Resume Examples & Samples

Maintain existing cloud services – patch existing systems, deploy new components based on customer demand
Identify and implement improvements to our systems (performance, security, etc.). Implement system enhancements (software/hardware updates) that will improve the performance and reliability of the system
1+ year experience in a technical role
Linux experience
Familiarity with virtualization technologies such as VMWare ESX
Excellent oral and written communication skills
Familiarity with a scripting language, such as Python, Perl, bash, or PowerShell
Active "Reliability" level security clearance

Senior Cloud Services Engineer Resume Examples & Samples

Assist in the deployment and support of networking and security platforms
Participate in the resolution of infrastructure related outages
Proactively identify problems and capacity constraints using available tools and monitoring
3+ years of experience deploying infrastructure specifically for IT Services
Experience deploying disaster recoverable services
Deployment experience with most of the following technologies: Cisco UCS servers, NetApp storage, VMWare, Red Hat Linux, Windows, Cisco networking, F5 load balancers, Cisco, Juniper, Checkpoint firewalls
Must have unrestricted work authorization for US and ability to travel freely to Canada, USA and internationally
Knowledge of ITSM/ITIL
Disaster Recovery planning and design experience

Cloud Services Engineer Resume Examples & Samples

3+ years experience with distributed systems in any of the following domains: graphics, computer vision, machine learning, visualization
3+ years Java and Java service stack ecosystem (JUnit, Maven, Zookeeper, etc.) experience
5+ years hands-on software industry experience
Operational debugging experience: you can diagnose a problem during an outage
Experience with software development tools on Linux, including bash and Eclipse
Excellent communication and collaboration skills
Excellent problem solving and analytical thinking skills
Passion for and inspired by Apple's mission and products

Cloud Services Engineer Resume Examples & Samples

Design, build and deploy scalable and resilient VMWare virtualized platforms with Windows and RedHat Enterprise operating systems
Design, build and deploy scalable and resilient NetApp storage platforms
Participate in collaborative architecture and design processes
Write and review infrastructure design documents, build books and run books
Write and review infrastructure change requests necessary for deployment activities
Monitor the performance and availability of deployed infrastructure
Ensure regular maintenance of infrastructure components including patch management and end of life planning
Participate in planning and design discussions around infrastructure support best practices such as
Degree in Computer Science, Information Systems, or a related discipline or equivalent work experience
7+ years IT experience
3+ years of high availability, high performance and high security environments and the requisite rigour needed to operate in these environments
Ability to obtain US Government Security Clearance
Experience with Ansible, Chef, Puppet, DevOps, and automation would be an asset
Deployment experience with Cisco UCS servers, NetApp storage, Cisco networking, F5 load balancers and firewalls (Cisco, Juniper, Checkpoint)

Cloud Services Engineer Resume Examples & Samples

5+ year experience in a technical role
Familiarity with scripting languages, such as Python, Perl, bash, or PowerShell
Must be available to travel within the US and internationaly, approximately 10%
Must have unrestricted work authorization for US and ability to travel freely to Canada and internationally

Senior Cloud Services Engineer Resume Examples & Samples

College or University Degree in Computer Science, Information Systems, or a related discipline or equivalent work experience
10+ years IT experience
7+ years of DBA experience
2+ years of High Availability, High Security, Internet Data Centre Experience and the requisite rigour needed to operate in that environment
Strong technical skills for all database, data warehouse, and reporting infrastructures
Strong technical skills in MySQL, MS SQL Server, and Postgres
Proficient in SQL Server
Must have unrestricted work authorization for US and ability to travel freely to the USA and internationally
Ability to obtain a Government of Canada Security Clearance
Strong EnterpriseDB tools experience
Strong PKI Experience
Strong application infrastructure skills including: Apache Tomcat and ColdFusion
Strong general infrastructure skills including: Windows Server, Cisco UCS, NetApp Storage, VMWare, and Red Hat Linux
Experience with Oracle would be nice to have

Senior Cloud Services Engineer Resume Examples & Samples

Work with the SSL team to complete the detailed design and deployment of PKI service initiatives
Build new PKI services, features or supporting tools and infrastructure
Validate that all application flows are fully documented, completed, and tested
Deploy new releases for existing PKI Services through entire environment landscape
Update Build Books and templates as required
Perform application sanity testing all new PKI Services and new releases
Perform system testing of all new PKI Services and new releases
Ensure PKI services will fulfill resiliency and disaster recovery requirements
Manage activities with complete integrity and in accordance with the organization's policies, systems, practices and programs
Provide escalation assistance as required during Operations to resolve any significant PKI related issues that may arise
5+ years IT experience
3+ years of High Availability, High Security, Internet Data Centre Experience and the requisite rigour needed to operate in that environment
Strong PKI experience using Entrust software or competitor software such as Microsoft Certificate Services, EJBCA or OpenCA
Detailed documentation skills and experience
Strong organization skills and detail-oriented
Excellent problem solving skills
Experience with Red Hat Directory Services or other Directory technology
Design and deployment experience with most of the following technologies: Apache Tomcat, VMWare, Red Hat Linux, PostgreSQL, and Safenet HSMs
Must have unrestricted work authorization for Canada and ability to travel freely
Must be eligible to obtain a federal government security clearance
Entrust’s PKI product experience
Project coordination experience

Senior Cloud Services Engineer Resume Examples & Samples

Design or provide specifications for hardware/software
Analyze, install, acquire, modify and support operating systems, databases or utilities software
Must have unrestricted authorization to work in US
College or university graduate with degree in IT
Familiarity with PKIs and related technologies (LDAP directories, HSMs, OCSP) and security practices
Working knowledge of RedHat Directory Services
Hands-on experience with Safenet or nCipher Hardware Security Modules
Knowledge of networking and network devices (Cisco, Juniper)

Senior Cloud Services Engineer Resume Examples & Samples

Lead and guide the activities of Operation’s team engaged in designing, integrating, implementing, validating and documenting the network, systems and applications
Design, test and implement network infrastructure configuration changes and firmware upgrades
Determine, test and document new application network flows proposed in upgrades and releases
Ensure network services will fulfill resiliency and disaster recovery requirements
Take lead in support for all network issues including monitoring infrastructure; troubleshooting network problems and outages; scheduling upgrades; collaborating with 3rd party support resources and fellow Cloud Service engineers to manage and optimize our network
Proactively identify problems using available tools and monitoring
Manage and administer the processes and vendor relationships associated with colocation facilities, hardware vendor and etc
Manage all network switches, routers, firewalls, hosts, and storage. Specific responsibilities include installation, configuration, administration, upgrade and maintenance of Cisco UCS servers, Fabric interconnects & blade chassis, Nexus & Catalyst network switches, routers, F5 LTM, F5 GTM, VPN, and ASA, Juniper & Checkpoint firewalls
Participate in day-to-day network operations, technical guidance and support issue resolutions, including duty pager support throughout the workday, evenings and weekends; in accordance with published Service Level Agreements
Ensure network documentation is developed and up-to-date
Drive documentation of Standard Operating Procedure documents and ensure compliance with change control processes and adherence to compliance standards and policies
Manage and maintain WAN circuits working with Telco’s as needed
Minimum Five (5) years’ experience in network security and administration, LAN/WAN technologies with focus in Checkpoint and Juniper firewalls plus Cisco ASAs, routers, switches, network monitoring, and network operations
3+ years of High Availability, High Security, Internet Data Centre Experience and the requisite rigor needed to operate in that environment
Knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check
Knowledge and experience with F5 BIG-IP GTM Wide IP configuration
Unrestricted Authorization to work in Canada
Eligibility to successfully obtain a “Reliability” level security clearance or higher
Unrestricted authorization to travel to the United States and/or internationally as required
Bachelor’s degree in computer science, information systems, business administration
Experience with F5 BIG-IP (LTM, GTM, ASM)
Strong experience with Cisco (IOS and NX-OS) switching and routing
Certifications such as: CCNA, Network+, Security+, GSEC
Knowledge of PKI, SSL or Identity technologies

Cloud Services Engineer Resume Examples & Samples

Bachelor’s Degree in an IT-related field
A total of 3 years (36 months) of progressively more responsible work experience in an IT-related field that includes 1 year (12 months) of experience in system/server administration
Five (5) years of experience in an IT-related field which includes system/server administration
Microsoft MCSA
Citrix CCA

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