Cloud Associate Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the cloud associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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P Franecki

Pearlie

Franecki

588 Skiles Cove

Detroit

+1 (555) 966 1589

588 Skiles Cove

Detroit

Phone

p +1 (555) 966 1589

Experience Experience

New York, NY

Cloud Renewal Sales Associate

New York, NY

Kassulke, Huel and Zemlak

New York, NY

Cloud Renewal Sales Associate

Provide continuous feedback to management on both successes and challenges of the business
Proven expertise working with the executive level in client environments, as well as with procurement and business owners (sales, HR, service orgs.)
Team player who will work within the company to continue improving organization processes
Collaboratively work across internal LOB’s to achieve objectives
Sell extended term contracts (>3 Years)
Accurately forecast quarterly renewal revenue
Identify, up-sell & cross-sell opportunities within dedicated client base

New York, NY

SAP Cloud Product Support Associate

New York, NY

Okuneva-Ullrich

New York, NY

SAP Cloud Product Support Associate

Liaising with production management to identify and report application errors
Analyse incidents, research solutions and provide answers easily understood by customers
Collaborate with other employees by providing important customer feedback, process‐improvement suggestions, new troubleshooting tips and other actions that involve improving our product
Knowledge in Customer Infrastructure and Technology: Good knowledge of most common operating systems, MS Office Suite and basic networking concepts
Business Processes: knowledge in sales and marketing process flow (Campaign, Target Groups, Leads, Opportunity, Sales Quote, Sales Order,…) and in customer service and field service management process flow (Tickets, KB, Text analysis, integration with Social Media, pricing, Product Lists,…) as well as HR Information Systems
Knowledge in Customer Infrastructure and Technology: Good knowledge of Windows and MAC Operating Systems, MS Office Suite and networking concepts
Fluency in English and Spanish essential

present

Detroit, MI

Cloud Product Support Associate / Engineer

Detroit, MI

Bahringer-Turcotte

present

Detroit, MI

Cloud Product Support Associate / Engineer

present

Adhering to SLA’s and providing high Customer Satisfaction
Liaising with product management to identify and report bugs
Liaising with Development & Field Teams to identify bugs and missing product functionality for future releases
Develop technical solutions to be posted to both internal and external knowledge base
Flexibility with working hours
Familiarity with operating system, networking concepts
Act as a liaison between our Product Management and Engineering teams

Education Education

Bachelor’s Degree in Computer Science Computer Engineering Business Analytics Information Systems Information Technology Engineering

University of California, Irvine

Bachelor’s Degree in Computer Science Computer Engineering Business Analytics Information Systems Information Technology Engineering

Skills Skills

Knowledge in Customer Infrastructure and Technology: Good knowledge of most common operating systems, MS Office Suite and basic networking concepts
Knowledge in Customer Infrastructure and Technology: Good knowledge of Windows and MAC Operating Systems, MS Office Suite and networking concepts
Good understanding of Mobile devices & technologies, web services concepts as well as HTTP/HTTP protocols and XML knowledge
Good understanding of mobile devices & technologies, web services concepts as well as HTTP/HTTP protocols and XML knowledge
Strong team player and comfortable working on own initiative
Self-motivated, self-driven, curious, open minded, resourceful and flexible with the ability to learn quickly
Excellent problem solving & analytical ability
Strong analytical and problem solving skills
Understanding general use of Add-ins, SSL Certificates and system communications, knowledge in Databases (RDBMS) and security protocols
Excellent communication and presentation skills to effectively explain a solution to a customer's problems

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15 Cloud Associate resume templates

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Associate Director, Systems & Cloud Architect Resume Examples & Samples

Lead the development of roadmaps and participate in the standard process for systems, storage, network, and cloud solutions
Partner with architecture teams to develop solution designs
Deliver technology and products on schedule and with the highest quality
Provide advice, guidance, and direction to carry out plans and procedures, helping to ensure schedule attainment, product development process adherence performance, and budget targets are met
Provide last tier support for operations and support teams, including root cause analysis and preventative analysis; create documentation required to support deployed solutions
Minimum twelve years progressive IT experience with at least seven years of managing and supporting projects and five years of strategy and architecture initiative experience
Demonstrated experience defining engineering approaches for various public and hybrid cloud initiatives
In depth knowledge of Microsoft Windows operating system, good knowledge of Linux based operating system, VMWare and other virtualization technology
Excellent communication, collaboration, analytical, and presentation skills to lead an environment driven by customer service and team work

Cloud Marketing Campaigns, Associate Manager Resume Examples & Samples

Develop, support, and execute a go-to-market cloud campaign plans including 3rd party events & campaigns, webinars, Salesforce events, online demand generation, and email journeys
Define, collaborate, create, and edit Sales & Marketing Cloud-specific content for marketing campaigns working with the UKI Product Marketing team
Collaborate with corporate marketing, alliances and events teams to drive vertical enablement programs
Support, manage, and track progress with the relevant awareness and pipe metrics including dashboards on the org
Broadly recognized as a self-motivated team player with a desire to work closely with sales and create quality pipeline, Sales & Marketing Cloud expertise is key
6+ years marketing/program management experience
6+ years related experience in working with technology, application and cloud-marketing teams
6+ years experience in the software industry developing and rolling out marketing programs
Track record of pipe generation activities
Works well under time constraints
Self starter that is comfortable working in a start-up paced software company
Able to multi-task and prioritize
Superior written and oral communication skills
Strong stakeholder management skills to ensure that RVPs, AE's and the wider Sales community are aware of all new developments which may affect their pipe goals

Cloud Product Support Associate Resume Examples & Samples

Document solutions to known issues and consulting questions
Liaising with Development and Field Teams to identify application errors and missing product functionalities for future releases (legal/non-legal requirements)
Liaising with production management to identify and report application errors
Bachelor’s Degree in Computer Science, Information Technology, Business Information Systems or a related field
Understanding the technical differences between on premise and cloud-based solutions
Good understanding of mobile devices & technologies, web services concepts as well as HTTP/HTTP protocols and XML knowledge
Understanding general use of add-ons, SSL certificates and system communications and security protocols
Self-motivated, self-driven, curious, open minded, resourceful and flexible with the ability to learn quickly

Service & Support Associate SAP Business Objects Platform & SAP Business Objects Cloud for An Resume Examples & Samples

Analyze the complex constellations of SAP Business Intelligence Software Solutions (on premise and cloud)
Deal with the newest SAP product releases and technologies such SAP Business Objects Cloud for Analytics (B4C) and SAP Digital Boardroom
Ability to adapt to new technologies in a consistently high dynamic changing environment
Support the decision process at customer for the best possible BI Solution according to customer needs
Deliver onsite and remote assessments or performance optimization services together with our world-best support experts
Dive into the world of Solution Optimization, Dataflow security, Process automation and High Availability Concepts and Solutions
Within an extensive training phase you will receive personalized and group training for specific BI Products such as SAP Analysis Office, SAP Design Studio, the Business Objects Platform, SAP Predictive Analysis or SAP Business Objects Cloud for Analytics
You will also receive on-the-job training that will be relevant for your future responsibilities
Your personal mentor will develop with you your personal development plan
After all training activities you will start performing remote and onsite customer project assessments together with our senior and key-experts
University degree in Information Technology, Mathematics, Physics or Technical Engineering
Basic programming skills in any kind of programing language (e.g. Java, C, C#, ABAP)
You are capable to take decisions quickly and work calm and structured under time pressure
You are willing to travel primarily within the EU but also worldwide for periods of time
Interested in customer support oriented work with a results-oriented approach
You enjoy working in and with international colleagues in teams
Spoken and written German and English is a must as well as an European Citizenship

Associate Enterprise Support & Cloud Advisory Resume Examples & Samples

Leverage SAP tools, services, methodologies and best practices to support successful implementation
Leverage SAP tools, services, methodologies and best practices to ensure that the customer’s SAP solution runs with optimal level of performance, stability and data consistency
Build trusted relationships with customer’s senior/strategic management, business and IT teams to deliver the SAP Enterprise Support portfolio in alignment with the SAP Enterprise Support and Preferred Care charter
Devise engagement plans that consider customer’s business challenges/goals and map solutions for these to the appropriate program features
Empowering customers to utilize appropriate services, ES Academy sessions, Value Maps … in order to meet their SAP operational goals via Solution manager functionality etc
Understand the customer’s technical environment including key configuration elements and drive technical escalations and coordinate key resources in the escalation process
Instigate and oversee processes that drive internal teams to provide relief for customers facing critical situations and minimize the risk of core business interruption. In Production Down or Go Live endangered situations, act as De-escalation liaison, collaborating with the Mission Critical Support Back office or the Mission Control Center, the customer and any other parties involved
Facilitate successful on-boarding of Net New customers
Proactively identify opportunities for customers who require a more customized level of support delivered by a SAP Premium Engagement offering
Drive SAP Enterprise Support and Preferred Care retention and renewals by delivering a valued and high quality customer engagements
Basic experience in a service & support role
Interest in customer-focused experience
Basic understanding of core business processes
Local language is a requirement
Business English is a requirement
Bachelor or higher university Degree in Computer Science, Physics, Mathematics or Engineering preferred

SAP Cloud Product Support Associate Resume Examples & Samples

Analyse incidents, research solutions and provide answers easily understood by customers
Act as a liaison between our Product Management and Engineering teams
Fluency in English and French essential
Understanding the technical differences between on-premise and cloud-based solutions
Knowledge in Customer Infrastructure and Technology: Good knowledge of Windows and MAC Operating Systems, MS Office Suite and networking concepts
Good understanding of Mobile devices & technologies, web services concepts as well as HTTP/HTTP protocols and XML knowledge
Basic knowledge of a programming language (preferable an object oriented language). Knowledge in reading ABSL script would be an advantage
Understanding general use of Add-ins, SSL Certificates and system communications, knowledge in Databases (RDBMS) and security protocols
Analytic: Understanding of report capabilities, how report fetches data, customization concepts in analytic and features such as broadcasts, cloud data sources, KPIs would be preferred
Business Processes: knowledge in sales and marketing process flow (Campaign, Target Groups, Leads, Opportunity, Sales Quote, Sales Order,…) and in customer service and field service management process flow (Tickets, KB, Text analysis, integration with Social Media, pricing, Product Lists,…) as well as HR Information Systems
Excellent problem solving & analytical ability
Strong time management and multi-tasking capabilities
Flexibility with working hours
Capable to translate business needs into technical requirements

Cloud Renewal Sales Associate Resume Examples & Samples

2-5 years experience in sales or related area. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures
Strong track record of sales accomplishments leading commercial negotiations in a quota-carrying role
Product experience in CRM, HCM, or ERP
Team player who will work within the company to continue improving organization processes
Intermediate / advanced excel skills, experience in word, power point and CRM systems

Cloud Integration Senior Associate Resume Examples & Samples

Integration of data from multiple sources cloud, on-premise to a cloud environment
Experience in understanding performance and cost implications in high volume transactional systems and big data storage
Leveraging enterprise security data sources, including log data / security event data produced by security monitoring systems firewalls intrusion detection systems etc
Deployment and integration of customized solutions, which may use cloud components, for clientsâ€™ analytical needs
Experience using different types of databases RDBMS and NoSQL; document graph and columnar databases including the design development analyses and system integration customization
Experience working with REST services
Experience working with OAuth SAML 2 0
Communicating clearly when writing speaking and or presenting to client business and technology personnel vendors or subcontractors and cyber team members
Knowledge of and success in roles conducting requirements gathering design hands on development of analyses and supervising teams
Supporting the development of analyses and cloud integration; and,
Prior consulting experience or client-service background
Technical skills include the following areas
Programming

Cloud Integration Associate Resume Examples & Samples

Development of data streaming solutions
Leveraging enterprise security data sources, including log data security event data produced by security monitoring systems firewalls intrusion detection systems etc
Experience using different types of databases RDBMS and NoSQL e g document graph and columnar databases including the design development analyses and system integration customization
Development of REST services; and,
Communicating value propositions
Preparing and/or coordinating complex written and verbal deliverables for consulting engagements; and,
Programming scripting languages Java Python JavaScript
Cloud solution architecture or development Experience in Google Cloud Platform GCP or Amazon Web Services AWS, Data Streaming Development, Apache Spark
Technology experience including ElasticSearch Kibana D3Js messaging solutions Kafka RabbitMQ
Comprehension and skills in software debugging; and,
Experience working in an Agile software development model

Cloud Hosting Technical Support Associate Resume Examples & Samples

Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems
Troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products
Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed
Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
Serve as a resource to other support personnel
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Clarify customer requirements; probe for understanding
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
Log all incoming calls and accurately complete case notes in the call tracking database
High School Diploma and one year of relevant experience preferred
Achieve and maintain recognized and applicable technical certification(s)
Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair and sales)
Advanced knowledge of client technical systems
Courteous with strong customer service orientation
Ability to effectively communicate, both written and verbally
Ability to learn including strong problem solving skills
Dependable with proficient attention to detail
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
Ability to work as a team member, as well as independently with minimal supervision
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
Able to rotate shifts, as needed
Based on location and/or program, additional experience/skills may be required
Job requirements may vary by country and will not contravene any local laws

Cloud Product Support Associate / Engineer Resume Examples & Samples

Analyse the incident, research solutions and provide solid answers easily understood by customers
Troubleshooting complex problems and provide the best available solution or workaround within the agreed service levels
Liaising with Development & Field Teams to identify bugs and missing product functionality for future releases
Collaborate with other employees by providing important customer feedback, process‐improvement suggestions, new troubleshooting tips and other actions that involve improving our product
Adhering to SLA’s and providing high Customer Satisfaction
Fluency in English essential and 2nd European language preferred
Familiarity with general IT concepts
Solid understanding of Internet technologies
Preferred (but not explicitly required)
Knowledge of any one object oriented programming language (Java, C++, ABAP/4 etc)
Familiarity with HTTP/HTTPS protocols as well as XML
Familiarity with RDBMS database concepts
Familiarity with operating system, networking concepts
Awareness of security protocols
Knowledge of File Transfer protocols
Experience with HRIS systems
Strong team player and comfortable working on own initiative
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Strong time management and multi tasking capabilities

Developer Associate for Cloud Consolidation Resume Examples & Samples

Responsible for development focusing on coding, testing, quality assurance of software features in a development team under the mentoring or coaching of an experienced person
Demonstrates full responsibility for accepted tasks and therefore demonstrates a good level of quality, speed, reliability and efficiency
Has basic knowledge of products and processes with limited or no design responsibility
Business English: basic / good
Software development expertise

Associate Cloud Technical Account Manager Resume Examples & Samples

Networking (DNS, IPsec, BGP, VPN, Load Balancing)
Computer Science or Math background highly desired; working knowledge of software development practices and technologies highly desired
Solid understanding of technology budget management

Cloud Architect Associate Resume Examples & Samples

Development, assessment and implementation of Information Technology (IT) solutions with project management, process improvement, technology deployment and other business advisory initiatives. Demonstrates some proven knowledge and success managing IT Service Management engagements and project teams specializing in the design and implementation of ITSM processes, organizational structures, functions and technology within the following areas
Service Desk, Incident, and Problem Management
HP Server Automation/Operations Orchestration (Legacy Opsware)
HP Operations Manager. Demonstrates some proven ability identifying and addressing client needs, participating in client discussions and meetings, assisting sustaining client relationships, assisting preparing and presenting high quality written and verbal materials, communicating a broad range of Firm services, participating in the preparation of concise, accurate documents and effectively managing personal project work load. Demonstrates some proven ability and success as a team member on project workstreams in a fast-paced, dynamic professional services environment

SAP Cloud Product Support Associate Resume Examples & Samples

Knowledge in Customer Infrastructure and Technology: Good knowledge of most common operating systems, MS Office Suite and basic networking concepts
Basic knowledge of a programming language (preferable an object oriented language) would be an advantage
Analytics: Understanding of report capabilities, how report fetches data, customization concepts in analytics and features such as broadcasts, cloud data sources, KPIs would be preferred
Knowledge in business processes would be an advantage
Active team player
Ability to work with minimal direction
Excellent communication and presentation skills

Cloud & Aerosol Research Associate Resume Examples & Samples

Work within an existing group of researchers within NOAA/ESRL to perform field and laboratory measurements of aerosol composition related to air quality and climate
Work independently to operate and maintain aerosol instrumentation aboard research aircraft at remote field locations. Field studies may include travel for periods up to four weeks
Analyze and interpret measurements to improve our physical understanding of atmospheric aerosol processes
Prepare and present scientific findings in peer-review publications, scientific meetings, and workshops
PhD (required) in chemistry, chemical-physics, physics, or related field
Experience with mass spectrometry
Experience with the design, construction, and operation of complex instrumentation
Experience in analyzing complex data sets
Experience in aerosol research
Experience with airborne measurements of atmospheric properties
Excellence in development and presentation of scientific results for meetings and for publication in scientific journals
Ability to work independently and in a closely collaborative group

Linux Cloud Associate Resume Examples & Samples

2 years support engineering or system admin experience on Linux or Unix systems
Good working knowledge/experience on highly distributed virtual environment, networking, s/w build and deployment process
Strong ownership, urgency, and drive to launch services
Experience with a modern programming language such as C, C++, or Java
A solid grasp of networking fundamentals, preferably including hands-on experience with load balancers, switches, routers, etc

S/hana Cloud Business Consultant Associate Resume Examples & Samples

Live and breathe the cloud business model and the subsequent implications in regards to the implementation & post-implementation service business
Contribute to the definition of methodology, tools and processes to ensure successful customer adoption
Deliver agile services in a fast changing environment
Successful completion of a Bachelor’s or Master’s degree
A strong desire to work in a dynamic, fast paced Consulting organization
Holistic overview of the SAP product and service portfolio
Foundational understanding of Cloud solutions
Demonstrated knowledge of business processes and industry trends (Finance, Manufacturing, Professional Services etc.)
Relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality deliverables
Up to 2 yrs of work experience required

Associate Director, Cloud Architect Resume Examples & Samples

Bachelor’s degree (Computer Science, Math, or Engineering_
Software Certifications (Microsoft, Java, or AWS)
Lean and Agile software development methodologies (Kanban or Scrum)
Ability to communicate technical roadmaps and lead development teams in technical adoption
Modern web development technology experience (Java, .NET, Node.js, JavaScript, Angular.js, Bootstrap, MVC, etc.)
SaaS development and deployment (preference to include Cloud experience)
Communications skills to explain complex technology to a non-software development audience
Critical problem solver

Cloud Triage Support Associate Resume Examples & Samples

Customer Service: Provide an unparalleled customer experience
Provide valuable product and user feedback to our sales, engineering, and marketing staff
Preview new features for the product based on customer requests

Associate Cloud Customer Success Manager Resume Examples & Samples

Manage the onboarding process for new Informatica Cloud customers in a virtual environment
Assist customer with setting up their Informatica Cloud Services and registering them with support
Work with internal teams to ensure services are provisioned accordingly to the executed contract
Instruct customers to register for training through our self-service training platform
Educate customers on how to work with the Informatica Cloud Global Customer Support organization
Update internal CRM tools to reflect customer completed activities
Engage internal organizations such as Professional Services, Sales, Product, and Operations teams to address issues outside the scope of the CSM role
Create professional customer facing presentations and documentation to further reinforce customer enablement processs
Document internal processes that support the virtual CSM program and expansion
Review and evaluate reports to identify customers that may benefit from virtual CSM support
Your Qualifications

Technology Solutions Cloud HCM Senior Associate Resume Examples & Samples

Assist in full life cycle implementations including: planning, design, & build phases
Responsible for documenting business requirements, system design and transformational goals using INFOR HCM Cloud
Configure applications and conduct iterative unit testing
Help to create training materials and quick reference guides to support user adoption
Conduct training classes to prepare end users for deployment
Provide post-production support
Other general and administrative responsibilities include participation in meetings and preparation of minutes as appropriate
Meet or exceed targeted billing hours (utilization)
Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate
Bachelor's degree in Accounting, Finance, Information Technology, MIS, HRIS or related field. A Master’s degree is a plus
2-6 years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level
Experience installing/configuring/implementing INFOR HCM Applications including Core HR, Talent, Benefits, etc
Must have competence in INFOR HCM Cloud tools
Knowledge of software development lifecycles, key metrics and reports
Experience with Enterprise Application Integration & back-end data connectivity applications
Experience installing/configuring/implementing INFOR Applications
Proven ability delivering complex and time sensitive projects
Strong leadership skills; able to conduct meetings and write technically oriented documents
Able to work with clients to understand current state processes and define future state processes based on business objectives
Willingness and ability to travel up to 100%

Cloud Adoption Services Associate Partner Resume Examples & Samples

Lead business development (e.g. marketing, sales), through writing proposals, pricing, risk management, negotiations, and contracting as well as transitioning from sales to project/program setup
Lead programs that envision, evaluate and enable Cloud-enabled technology transformations, facilitating stakeholder agreement and managing inhibitors to change. This includes leading the design of Hybrid Cloud architectures and developing the migration/modernization roadmap for other teams to implement. Coordinate integration of 3rd party platform providers, architects, migration experts, modernization developers, and business/IT sponsors through the journey
As part of the business development or program execution help clients comprehend the business and financial impacts and benefits of Hybrid Cloud adoption
Leads clients’ understanding and preparation for the impacts of Cloud on the roles, responsibilities, governance, 3rd party contracts and Business/IT workforce, including leading clients’ change to such a Cloud-enabled IT Operating Model, facilitating stakeholder agreement and managing inhibitors to change
Forge trusted relationships that benefit both clients and IBM, while demonstrating Cloud platform neutrality
At least 6 years of experience in IT transformation external client consulting to Fortune 1000 firms, blending general business acumen with competencies in technology and IT functional strategies
At least 15 years of experience in consulting, with service orientation, superior problem solving skills, entrepreneurship, and CxO-level presentation and writing abilities to, leveraging Microsoft Office
At least 10 years of experience in IT transformation external client consulting to Fortune 1000 firms, blending general business acumen with competencies in technology and IT functional strategies
Functional expertise in one or more industries (e.g. Banking, Automotive, Healthcare, Insurance, CPG)
Relevant certifications (e.g. CGEIT, CRISC, ITIL Expert, Six Sigma, PMP, CPA/CMA, TOGAF)
Cloud strategy and transformation experience
Exposure to public cloud platforms like AWS, IBM Bluemix or Microsoft Azure
Merger, acquisition, divestiture and joint venture IT experience
Complementary experience in IT-related functions (e.g. Finance, HR, Procurement, Vendor Mgmt)
Eminence via external publications, analyst relations, conference presentations and social business sites