Client Services Coordinator Resume Sample

Client Services Coordinator Resume Sample

Client Services Coordinator Resume Sample

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FA
F Anderson
Fay
Anderson
1317 Johnson Street
Dallas
Texas
United States
1317 Johnson Street
Dallas
Texas
United States
Socials
Experience
07/2014 – present
Boston
Client Service Coordinator
07/2014 – present
Boston
Client Service Coordinator
07/2014 – present
  • Attended client and industry events, including trade shows and dealer conferences
  • Communicated with Client Service Manager to determine business and client needs
  • Completed all special projects and other duties as assigned
  • Coordinated activities related to sales and customer service on clients' accounts
  • Coordinated with sales/account managers, operations management and data management staff on implementation and maintenance of assigned accounts.
  • Created, interpreted and presented reports.
  • Forecasts budget and provides accurate ongoing cost containment
  • Identified unmet business needs and/or requirements and work collaboratively with Account Manager to investigate growth opportunities.
  • Monitored product usage
  • Planned, coordinated and implements client activities and programs
  • Presented to Senior Management
  • Produced and managed documents related to client projects, calls, meetings, product specifications, special initiatives and follow up.
  • Provided data analysis on client-specific data
  • Reviewed and analyzed program profitability and recommends corrective course of action under Client Service Associate and Manager
  • Served as liaison between clients, outside vendors, and internal departments to coordinate efficacious business partnerships.
  • Served as the primary client point of contact for day to day, and project issues
  • Supported invoicing efforts to maintain careful record of assigned client contracts
Education
2011 2014
University of Cincinnati
2011 2014
2011 2014

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