Branch Coordinator Resume Samples

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KS
K Stamm
Kristy
Stamm
112 Hintz Forge
San Francisco
CA
+1 (555) 950 2249
112 Hintz Forge
San Francisco
CA
Phone
p +1 (555) 950 2249
Experience Experience
Phoenix, AZ
Branch Coordinator
Phoenix, AZ
Bahringer, Cormier and Reichert
Phoenix, AZ
Branch Coordinator
  • Ensure that any additional work to contract is identified and customer notified of extra work involved and approval obtained
  • Keep Manager informed of levels of overtime and absences from work
  • Checking packing slips, matching to PO and filing
  • Create purchase requisition sent to the centralized purchasing team for ordering of material and lifts
  • Create and maintain installation project folders which include all booking packet info, scope, purchasing information, subcontractor information, etc
  • Review Install Backlog daily for any new direct work orders
  • Prepare the necessary paperwork for sub-contract authorisation
Boston, MA
Branch Coordinator, Montreal
Boston, MA
Keeling, Osinski and Carroll
Boston, MA
Branch Coordinator, Montreal
  • Work with Install Manager to coordinate labor resources, schedule with the customer, and place on the internal schedule board
  • Perform other duties as assigned by manager to support the office operations and sales growth
  • Upon install completion and Project Manager/Install Manager review, submit close-out package to Order Entry for closure and billing
  • Submit applications to acquire permits, UL Certifications, and Certificates of Insurance (COI’s) upon request from the Install Manager or Project Manager
  • Perform post-delivery work order confirmation and data entry
  • Works with many referral sources within the hospital arranging discharge of patients, including RNs, social workers, etc
  • Work closely with the Manager in order to ensure budgeted margins are achieved
present
Boston, MA
Branch Coordinator, Vancouver
Boston, MA
Rowe Group
present
Boston, MA
Branch Coordinator, Vancouver
present
  • Perform various tasks as assigned by management
  • Provides administrative support to all members of the branch team when requiried
  • Recieves customer inquiries and responds to customer issues in a timely and professional manner
  • Generates Purchase Orders and follows up on Goods Receipt
  • Inputs data entry information ( payroll, new contracts, sales orders, material etc) into the SAP system
  • Work with the Install Manager or Project Manager to ensure jobs are completed as forecasted (timely)
  • Work with the Install Manager or Project Manager to keep the expected completion date as accurate as possible (driving financial forecasting)
Education Education
Associate’s Degree in Business Administration
Associate’s Degree in Business Administration
University of California, Santa Barbara
Associate’s Degree in Business Administration
Skills Skills
  • Excellent follow up skills and good attention to detail
  • Able to deal with problems quickly, multi-task, and prioritize work
  • Strong organizational / time management skills and be detail oriented
  • Enthusiasm, passion for working with people, good work ethic, and an internal drive to execute on goals and deliverables
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • Knowledge of basic office management practices and equipment
  • Ability to use office machines and perform basic mathematical functions
  • Ability to successfully complete all core training as outlined by BB&T University for Branch Coordinator
  • Adaptable to set and prioritize work with varying exceptions
  • Ability to work with a wide variety of people with different personalities and backgrounds
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11 Branch Coordinator resume templates

1

National Branch Coordinator Resume Examples & Samples

  • Ensure a high level of client service by
  • Responding to client requests and inquiries in a timely, responsive manner
  • Remaining up to date with all policies, procedures and regulatory rules as they relate to client accounts
  • Proactively contacting clients to schedule advisor appointments
  • Researching client contact information in the event that the National Branch has not been informed by client of address or phone number changes
  • Ensure effective client administration by
  • Following up with clients on missing documentation required
  • Maintain activity logs including, but not limited to call logs, meeting logs, mail logs, etc
  • Coordinate client mailings related to changes in advisor or requests for client contact
  • Resolving issues expeditiously and accurately, escalating issues to Advisor or Manager when appropriate
  • Issuing instructions for client withdrawals, deposits, and transfers according to client or Advisor instructions
  • Ensuring all client interaction is accurately documented
  • Understanding the required documentation for all client account types
  • Supporting the growth of the branch by
  • Identifying opportunities to close unprofitable accounts and facilitating the closure
  • Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
  • Retaining key clients by effectively communicating the National Branch value proposition
  • Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts
  • Contribute to the effective functioning of the branch team by
  • Maintaining a high level of customer service
  • Actively participating and contributing to touch bases and team meetings
  • Actively sharing knowledge and experience to enhance the development of all team members
  • Pleasant telephone manner and an ability to keep client conversations on track
  • Working knowledge of mutual funds
  • Working knowledge of investment and retirement planning sufficient to meet the needs of clients and to compete for the business within the current market
  • Ability to meet deadlines, and targets
  • Understanding of industry and firm compliance regulations
  • Experience as an administrative associate or sales assistant an asset
  • Experience with Dataphile is an asset
2

Branch Coordinator Resume Examples & Samples

  • Answers and directs phone calls, organizes and schedules meetings and appointments
  • Assists or maintains various reports as requested
  • Produces and distributes letters, faxes, forms and emails
  • Prepares and modifies documents, files / retrieves materials, and handles requests for information
  • Maintains office by ordering supplies, managing filing, and providing support to visitors
  • Books travels and completes expense reports as requested
  • May attend sales department meetings and training sessions
  • Provides general office support to the sales manager, sales department and others as needed
  • Other duties as assigned or requested
  • 3+ years of related experience with increasing levels of responsibility preferred
  • Strong organizational / time management skills and be detail oriented
  • Able to read, analyze and interpret verbal and written requests and directions
  • Competent in Microsoft software applications (i.e., Word, Excel and Outlook)
  • Knowledge of basic office management practices and equipment
3

Branch Coordinator Resume Examples & Samples

  • Provide professional client service, which includes, but is not limited to: performing accurate transactions, welcoming the client, smiling, using the client’s name during the transaction, and thanking each client for his or her business
  • Oversee day-to-day transactions of at least three associates in a high-quality manner so as to provide superior client service with minimal service problems through proper management of the scheduling tool
  • Ensure staff is supportive of sales and servicing efforts demonstrating and coaching to the right behaviors as an instrumental part of quality client service
  • Also responsible for the following areas
  • Responsible for attending applicable training classes and completing computer-based training
  • High School diploma, or equivalent education and related training
  • Five years of experience as a Senior Teller or equivalent
  • Ability to follow written instructions and accurately complete written reports
  • Ability to use office machines and perform basic mathematical functions
  • Ability to deliver lead and provide team support
  • Capability to lift a minimum of 30 lbs
  • Ability to successfully complete all core training as outlined by BB&T University for Branch Coordinator
  • Ability to speak fluent English
  • May be required to work weekends and/or extended hours and regular, reliable attendance is critical
  • Specialized client service training with proven results
  • Ability to oversee diverse personalities
4

Branch Coordinator Resume Examples & Samples

  • Coordinates of all of the branch activities, ranging from the organization of the office, managing the data necessary for the branch, maintaining proper documentation of services, and also aiding in any set up of any equipment for pick ups and walk-in clients
  • Works with many referral sources within the hospital arranging discharge of patients, including RNs, social workers, etc
  • General office duties such as: phone, data entry, insurance verification, CMN processing, copying, ordering supplies
  • Data management
  • Provides documentation of services
  • Provide home medical equipment per policy and procedure
5

Branch Coordinator, Regina & Saskatoon Resume Examples & Samples

  • Ability to work well in a computerized environment – use of SAP and Excel
  • At least two years of office administration experience
  • Basic computer skills are necessary with knowledge of Microsoft Office products
  • Interpersonal skills necessary to interact effectively with customers and other KONE personnel
  • Accurate typing skills of 50+ words per minute
  • A defined contribution pension plan
6

Administrative Branch Coordinator San Leandro Resume Examples & Samples

  • Responsible for understanding and executing the Permit and Inspection process for the branch
  • Administration of new hire paperwork and benefits for Branch Associates and expedites new installer packages
  • Experience with Permits and Inspection requirements
  • Some knowledge and experience in the home improvement industry
  • Computer proficiency in Microsoft Office products
  • Flexible work schedule
  • Computer skills with proficiency in Microsoft Office
7

Branch Coordinator, Edmonton Resume Examples & Samples

  • Performs reception and dispatching duties when required
  • Ability to collection outstanding amounts
  • Opportunity to grow and develop your career in a Global company
8

Branch Coordinator, Vancouver Resume Examples & Samples

  • Recieves customer inquiries and responds to customer issues in a timely and professional manner
  • Provides administrative support to all members of the branch team when requiried
  • Post Secondary education from accredited college or university with an emphasis in Accounting. Equivalent experience may be substituted for degree
  • Excellent communication skills – written and oral
  • A positive and team based work environment
9

Hde Branch Coordinator Fort Lauderdale Resume Examples & Samples

  • 60% Support Senior Director of Operations by making domestic/international travel arrangements for Sr. Director and other members of organization, scheduling/coordinating meetings & conferences, control calendars, collect/compile/analyze data and prepare reports, research, other special projects assigned by Sr. Director
  • 15% Partner with Customer Care to ensure customers are contacted and the field is responsive; discuss/implement plans for resolution of complex Customer Care issues (review notes/prior history, recommend resolution after conferring with field leadership; escalate issue when necessary to sr leadership); build/distribute reporting
  • 15% Partner with Risk Management on GL claims review; review claims with field leadership to determine company's position on desired resolution and makes recommendations based on previous outcomes; update LMS on claim outcomes; train field on claim filing process; coordinate/develop file claim filing process/procedures
  • 5% Manage intake of lawsuits/subpoenas; partner with Legal department to ensure necessary information is obtained and response is afforded; process/review Settlement and Release Agreements as requested by the field
  • 5% On-point for state licensing board complaints; respond to agencies on behalf of company; ensure proper managing of complaint; escalate where necessary
10

Branch Coordinator, Kelowna Resume Examples & Samples

  • Inputs data entry information ( payroll, new contracts, sales orders, material etc) into the SAP system
  • Generates Purchase Orders and follows up on Goods Receipt
  • Perform various tasks as assigned by management
  • Converse in methods of effective and persuasive speaking, voice and diction, phonics, discussion, and debate
  • A comprehensive group health and dental plan
11

Branch Coordinator, Montreal Resume Examples & Samples

  • Responsible for the accounts receivable for the branch including following up on all outstanding amounts, coolections and generation of reports
  • Good knowledge of generally accepted accounting principles
  • Working knowledge of and proficiency in SAP or ability to learn detailed computer software program
  • A competitive salary
  • A performance based incentive plan that could add up to 15% of your salary
12

Branch Coordinator Resume Examples & Samples

  • Meets company minimum standard of Background Check
  • Education or experience equivalent to a high school diploma is required
  • At least two years related experience in an office environment is preferred
  • Strong customer relations/problem solving
  • Strong phone skills
  • Ability to communicate effectively in person, on the phone and electronically
  • Microsoft Office programs
  • Basic printing/faxing/scanning
  • English (reading, writing, verbal)
  • Knowledge of DOT/FDA Regulations
  • Bilingual (reading, writing, verbal)
  • Previous interaction with the general public in a service management industry
  • The employee may be required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions
  • The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high
  • There is moderate exposure to dust, fume, mists and odors
  • Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states
  • General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment
  • During off site travel events the employee may be exposed to higher noise levels requiring the use of hearing protection, with moderate potential exposure to moderate dust, chemicals, fumes and odors, as well as cryogenic and cleaning agents
  • During off site travel events the employee may be required to ride in company delivery vehicles and accompany employees on deliveries and enter into patient homes
  • May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to
  • Will be required to wear various personal protective equipment consistent with the hazards encountered in this role
  • Will be required to use hand tools for assembly and repair, material handling equipment, cutting, carrying devices, cleanup kits or equipment
  • May be required to work with cryogenic fluids requiring special precautions and PPE
13

Branch Coordinator Resume Examples & Samples

  • Work with Sales team on completing documentation requirements on behalf of patients
  • Provide reception services as first point of contact including telephone reception and in-person
  • Perform a number of processing duties for the Branch as necessary including, but not limited to working with intakes, reviewing ACIS screens to assist customers; and confirming delivery appointments
  • Perform post-delivery work order confirmation and data entry
  • May assist with coordination of patient Positive Airway Pressure (PAP) classes including assembly of paperwork instructions and other non-licensed activities as defined by policy
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices, and other respiratory equipment as directed
  • May perform functional tests on certain respiratory equipment as required by branch
  • Handle requests for audit/documentation purposes
  • Support overnight oximetry program
  • Collect credit card/billing information as needed
  • Assist with patient scheduling
  • Carry out scanning, filing, and faxing records on a routine basis
  • Aid with warehouse/patient equipment preparation
  • In addition to set up or return of equipment, may instruct patients, complete paperwork, explain insurance and out-of-pocket expenses, handle payments, retrieve equipment from warehouse, and reconcile daily receivables and submit to the lock box
  • May perform outbound customer satisfaction calls to patients and referrals
  • Order inventory or office supplies
  • If participating in coordination, delivery, function testing or downloads of respiratory equipment, all applicable competency testing must be completed prior to conducting those activities
14

Branch Coordinator Resume Examples & Samples

  • Review Install Backlog daily for any new direct work orders
  • Create and maintain installation project folders which include all booking packet info, scope, purchasing information, subcontractor information, etc
  • Upon booking, make initial contact with the customer to confirm scope, site readiness, contact information, authorized signatories, and establish a customer promise date
  • Review installation project booking information for completeness and compile all necessary documents from the quoting tool
  • Create purchase requisitions and send to the centralized purchasing team for ordering of material and lifts
  • Perform warehouse material handling at the local branch including receiving shipments, validating to packing slips, and staging equipment for each project
  • Perform goods receipts in internal systems for all physically received material and applying costs to the affiliated installation job
  • Submit applications to acquire permits, UL Certifications, and Certificates of Insurance (COI’s) upon request from the Install Manager or Project Manager
  • Communicate any material issues (i.e., extended lead times, back-orders, etc) with Sales and Branch Install team as needed if project timeline is affected
  • Work with Install Manager to coordinate labor resources, schedule with the customer, and place on the internal schedule board
  • If job is subcontracted, collaborate with Install Manager or Project Manager to obtain subcontractor forms, create purchase requisition, and perform goods receipt upon job completion
  • Maintain regular communication, project documentation, and scheduling with the customer regarding project status updates, delivery commitments, material tracking, etc. as directed by the Install Manager
  • Maintain current job status in internal system as project advances through project lifecycle, updating internal system with job notes as needed
  • Work with the Install Manager or Project Manager to ensure jobs are completed as forecasted (timely)
  • Upon install completion and Project Manager/Install Manager review, submit close-out package to Order Entry for closure and billing
  • Create material and lift purchase requisitions for Service Tickets
  • Physically receive and stage all shipped service material. Update internal system for service dispatching
  • Manage service van inventory and create purchase requisitions when stock needs replenished
  • Answer all incoming calls and route to appropriate department
  • Support sales staff with fulfillment of new and existing orders
  • Provide data necessary for quotes, schedules, and/or orders as needed
  • Act as a back-up for sales staff with technical assistance via telephone to customers as necessary (during meetings, training, trade shows, vacations, and others occasions). Report messages to sales staff promptly
  • Represent the company to customers. May maintain direct and continuing relationship with certain customers
  • When needed, work closely with ProtectionNet personnel to ensure customers have effective monitoring action plans and contracts lists
  • Perform other duties as assigned by manager to support the office operations and sales growth
  • Proven customer service and problem solving skills
  • Ability to work in a deadline driven environment
  • Ability to handle multiple priorities and manage time in a deadline-driven environment
  • Strong organization skills, with a keen attention to detail
15

Branch Coordinator Resume Examples & Samples

  • Update internal system with job notes and customer promise date changes as directed by the customer
  • Work with the Install Manager or Project Manager to keep the expected completion date as accurate as possible (driving financial forecasting)
  • Physically receive and stage all shipped service material.­ Update internal system for service dispatching
16

Branch Coordinator Resume Examples & Samples

  • Organizes the work to ensure utilization of employees and compliance with contract requirements, quality standards, safety requirements and budgetary guidelines
  • Preform shipping/receiving/and sorting of equipment for projects
  • Makes decisions independently as required to address and resolve problems and to plan and coordinate work
  • Coordinate schedules for installers
  • Contact customers, schedule & confirm installation appointments
  • Follow up with installations & ensure customer’s satisfaction
  • Coordinate meetings and schedule site visits
  • Effectively and accurately communicate relevant project information to the customers and project team
  • Ensure customer needs are met in a timely and cost effective manner
  • Prepare certificates of completion and ensure all required project close out documents are obtained
  • Provide post-sales support
  • Order & coordinate replacement parts & pieces
  • Validates customer requested ship and delivery dates with install team members
  • Work closely with Sales partners and suppliers to ensure an order placement plan is in place to maintain a proper timeline for successful project execution
17

Branch Coordinator Resume Examples & Samples

  • Answer the telephone and help or direct callers as appropriate and according to VWS guidelines
  • Greet walk-in guests immediately with a formal introduction and warm reception
  • Maintain the appearance of the front reception area
  • Ensure WOTC compliance
  • Maintain proper Workers Comp Claims and Disability files and assist employees as necessary
  • Assist on all UI claims
  • Timely maintenance of administrative tasks
  • Maintain branch calendar to organize and schedule orientations and interviews
  • Maintain email inbox and respond in a timely manner
  • Participate and collaborate in location meetings and events, including team requisition meetings
  • Order Office Supplies
  • Assist with Corporate compliance processes
  • Ensure timely data entry and maintain data integrity of candidate and field employee information as needed/requested
  • Maintain file management per VWS guidelines
  • Build positive working relationships with internal team members and business partners
  • Fixed asset coordination including tagging, inventory as well as processing retirement and disposal of assets with manager approval
18

Branch Coordinator Resume Examples & Samples

  • Bachelor’s degree or 3 to 5 years related work experience
  • Background in Customer Service preferred
  • Experience developing strategy and strategic plans
  • Staffing industry experience preferred
19

Branch Coordinator Seattle Resume Examples & Samples

  • Managing inventory and storage for the branch including office supplies, sales and marketing materials and equipment orders
  • Responsible for managing the relationship with facility and equipment providers
  • Flexible to work a schedule to include nights, holidays, and weekends in needed
  • Initiative to complete tasks with little or no direction, self-motivated
20

Branch Coordinator Resume Examples & Samples

  • Post secondary education equivalent to one year of Business Management or equivalent
  • Greater than three years related working experience
  • Working knowledge of positioning equipment, welding applications and equipment an asset
  • Forklift training Certificate
  • Must have strong interpersonal and management skills
  • Ability to diagnose mechanical or electrical failures, and “set up” or assembly of specific packages required by the customer
  • Ability to effectively build relationships with customers and co-workers
  • Sales experience in either an industrial equipment rental or a welding equipment sales or rental environment (ideally construction, fabrication, and/or manufacturing sectors) an asset
  • Requires high-quality presentation and negotiating skills
  • Ability to work with a wide variety of people with different personalities and backgrounds
  • Computer skills to produce effective spreadsheets, reports, documents and presentations, as required. Knowledge of MS Office applications
  • Adaptable to set and prioritize work with varying exceptions
  • Communicates with clarity, verbally in one on one or group situations, and over the telephone
  • Communicates well in writing by composing clear documents
21

Mortgage Branch Coordinator Resume Examples & Samples

  • Must be able to build relationships with business partners quickly, and then leverage those relationships to achieve key performance objectives
  • Must be able to communicate actionable and valuable information to various dependent parties at different levels of the organization in a clear, effective, and professional manner
  • Must be able to manage multiple competing priorities at the same time and make sound business judgments about shifting those priorities
  • Must be very detail-oriented and have a passion for data accuracy and integrity
  • Must be very proficient at Excel, specifically having experience with: Multiple linked sheets, managing large quantities of data, medium-complexity formulas, filtering and sorting data, pivot tables, professional report outputs, and routine troubleshooting and problem solving
  • Minimum High School Diploma
22

Branch Coordinator Resume Examples & Samples

  • Work closely with the Manager in order to ensure budgeted margins are achieved
  • Be responsible for obtaining of materials for department requirements and advising the supervisor on invoicing as appropriate
  • Ensure the maximum utilisation of skill, ability and time in undertaking allotted work within the department
  • Ensure that any additional work to contract is identified and customer notified of extra work involved and approval obtained
  • Ensure that all department paperwork systems are correctly used and controlled
  • Ensure material purchases/requisitions and liaison with the stores are maintained
  • Ensure all materials and parts are available when allocating work and controlling of materials for major jobs
  • Prepare the necessary paperwork for sub-contract authorisation
  • Control and maintain an adequate level of plant and equipment within the department
  • Ensure that the company’s vehicles are operated effectively maintained and kept in good repair
  • Keep Manager informed of levels of overtime and absences from work
  • Carry out other duties as defined by immediate supervisor that are considered within the capabilities of the jobholder
23

Branch Coordinator Resume Examples & Samples

  • At least five years related experience is required
  • Must meet job-related requirements to comply with D.O.T., F.D.A. and JCAHO regulations
  • Must possess a commercial driver's license with hazardous materials endorsement
  • Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand held device, telephone and use a document imaging system and manipulate documents
  • Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values
  • Employee continually engages in activities that require talking and hearing
  • This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping
  • The employee must possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job
  • Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents
  • Strength Aspects
  • The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions
  • Will be requires to use hand tools for assembly and repair, material handling equipment, cutting, carrying devices, cleanup kits or equipment
24

Branch Coordinator Resume Examples & Samples

  • Answering phones, directing calls, taking detailed messages
  • Creating Tasks
  • Keeping the internal schedule
  • Sorting and distributing mail
  • Scanning invoices to NEDOCS for payment
  • Contacting customers and scheduling inspections
  • Invoicing, Filing
  • Couriering work orders on Wednesday and Friday
  • Providing back up for invoices when requested
25

Branch Coordinator / Executive Resume Examples & Samples

  • Candidate must possess at least a Primary/Secondary School/SPM/”O” Level, Higher Secondary/STPM/”A” Level/Pre-U, Diploma, any field
  • At least 1 year of working experience I the related field is required for this position
  • Team player, good working attitude and proactive