Solutions Coordinator Resume Samples
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Solutions Coordinator Resume Samples
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JH
J Heidenreich
Josefina
Heidenreich
587 Tromp Wall
Dallas
TX
+1 (555) 507 5818
587 Tromp Wall
Dallas
TX
Phone
p
+1 (555) 507 5818
Experience
Experience
Philadelphia, PA
Client Solutions Coordinator
Philadelphia, PA
Cartwright, Huel and Kessler
Philadelphia, PA
Client Solutions Coordinator
- Provide support in the management of the RFP Process, including solutions development, internal tracking systems, and sales team communication
- Assist Project Managers with updating and maintaining project plans
- Execute digital merchandising programs: sweepstakes, Twitter Chats
- Assist in creating brand materials to be used by National Sales: sell sheets, presentations, eblasts, general collateral
- Regularly contribute your ideas to help us be the best place to work and the best place to be a customer
- Develop creative strategies with clients to find solutions to their marketing automation quandaries
- Manage summer intern program
Philadelphia, PA
Digital Solutions Coordinator
Philadelphia, PA
Pouros-Pagac
Philadelphia, PA
Digital Solutions Coordinator
- Partner with Management providing updates, status, and support trends
- Develop and maintain excellent internal and external relationships with customers in an assigned geographic territory
- Work closely with Sales to help drive efficiencies throughout the adoption process
- Collaborate with Sales on the development of strategies to increase adoption, sell-through, and usage of digital solutions across the CL customer base
- Help drive revenue by developing and maintaining relationships with customers within an assigned geographic territory; proactively consult with customers about and advocate for continued adoption of product
- Proactively engage customers and manage them through the processes of setup, training and in-class usage of their Cengage Learning (CL) solutions
- Developing trusting relationships with the sales team
present
Los Angeles, CA
Customer Solutions Coordinator
Los Angeles, CA
Donnelly, Tremblay and Muller
present
Los Angeles, CA
Customer Solutions Coordinator
present
- Collaborating - Working cooperatively with others to help a team or work group achieve its goals
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others
- Work jointly with the Customer Solution Strategist, 12 News Sales Managers and Sales Executives throughout the business development process
- Responsible for sponsorship execution including: develop & oversee timelines including communication with clients and all team members, gather creative elements, oversee production process, coordinate digital element development, coordinating interviews/segments, contest rules, news requests
- Flexibility in participating in other Business Development and Sales Cycle projects as assigned by management
- Actively assist in maintaining all post-sale elements of various projects as assigned
- Create PowerPoint presentations for custom projects and station initiatives, including any revisions, possible customizations & recaps
Education
Education
Bachelor’s Degree in Technical Acumen
Bachelor’s Degree in Technical Acumen
Brigham Young University
Bachelor’s Degree in Technical Acumen
Skills
Skills
- Supervise student work quality and proof all work
- Coordinate with team members the training of students in data standards and quality issues
- Maintain professional relationship with all clients, staff and students
- Recruitment and hiring of students for each term as budget allows
- Work with Student Employment for posting of jobs
- Interview and select all student employees
- Manage and communicate student schedules/hours
- Manage student projects/work load
- Maintain timelines for each service
- Scale peak work times with adequate students
15 Solutions Coordinator resume templates
Read our complete resume writing guides
1
Customer Solutions Coordinator Resume Examples & Samples
- Work jointly with the Customer Solution Strategist, 12 News Sales Managers and Sales Executives throughout the business development process
- Develop sales sponsorship proposals, client one-sheets, marketing materials, timelines, tracking sheets and other materials needed to support the business development initiatives
- Actively assist in maintaining all post-sale elements of various projects as assigned
- Coordinate details with customers and our commercial production team
- Deliver a positive, energetic, team-oriented effort; work well with groups and thrive in a creative and competitive environment
- Flexibility in participating in other Business Development and Sales Cycle projects as assigned by management
- Create PowerPoint presentations for custom projects and station initiatives, including any revisions, possible customizations & recaps
- Responsible for sponsorship execution including: develop & oversee timelines including communication with clients and all team members, gather creative elements, oversee production process, coordinate digital element development, coordinating interviews/segments, contest rules, news requests
2
Event Solutions Coordinator Resume Examples & Samples
- Reporting and financial reconciliation at the reservation, event, department and line of business levels
- End-to-end action planning for various tradeshows and client events
- Handle high volume of incoming communications via email and calls
- Provide high quality customer and internal partner interaction by delivering a positive experience using Disney standards of quality and the Counselor Sales Approach
- Minimum one year related experience, 4 years WDW Experience
- Demonstrated strong organizational skills with attention to detail and ability to prioritize
- Demonstrated strong verbal and written communication skills, as well as telephone etiquette skills
- Demonstrated selling abilities and discovery skills
- Ability to work independently or within a team
- Demonstrated problem solving skills, as well as continuous improvement process skills
- Ability to be flexible with work schedule, including overtime
- Demonstrated computer system knowledge of SIEBEL, DREAMS, LILO, AVAIL, Certain, website and/or online form creation
- Demonstrated experience with planning and execution of tradeshows
3
Client Solutions Coordinator Resume Examples & Samples
- Assist in creating brand materials to be used by National Sales: sell sheets, presentations, eblasts, general collateral
- Manage newspaper merchandising with print sites across the country: promotional attachments for advertisers or major conferences
- Manage summer intern program
- Occassional admin duties
- Day-to-day execution of new products such as virtual reality and augmented reality
- Assist with occasional trade and client events
- Excellent writing skills and a keen visual sense. An eye for detail, both visual and written
- Enthusiasm for news and for integrated marketing a plus
4
Client Solutions Coordinator Today Resume Examples & Samples
- Execute digital merchandising programs: sweepstakes, Twitter Chats
- Proactively build key prospecting reports and account briefs to support sales
- Act as team resource: learn industry tools (ie MediaRadar, MoatPro, Snagit, PhotoShop), then create instructional materials and present to team
- Ownership of shared library of marketing materials
- Minimum 1-2 years work experience
- Natural collaboration and bridge-building skills
- Ability to work within tight deadlines, adjust to changes in priorities
- Experience in PowerPoint and PhotoShop
- Ability to take ownership of a task and deliver it
5
Client Solutions Coordinator Resume Examples & Samples
- Assist in the development of on-strategy Client Solutions that leverage the content equity of USA TODAY Sports Media Group and – as appropriate – USA TODAY Network
- Provide support in the management of the RFP Process, including solutions development, internal tracking systems, and sales team communication
- Collaborate with research, account management, and creative to deliver solutions that are aligned with client budget, brand, timing, and objectives, and are executable from a timing and inventory standpoint
- Participate in internal brainstorming and strategy sessions. Capture ideas and solutions and communicate back to participants
- Convey ideas and opportunities via self-produced proposals and presentations that are timely professional, and cogent
- Develop an understanding and knowledge of sports landscape, competitive set, and key client’s business
- Must have a strong understanding, passion, and knowledge for Sports
- BA or BS from accredited college or university (marketing, communications, psychology, journalism, or English majors preferred but not required)
- Minimum 2-3 years experience in digital advertising at a media company or digital agency, and/or in the sports industry
- Minimum 2-3 years previous work experience interacting directly with sales or marketing teams
- Solid knowledge of/experience with media specifically (Digital, Print, Broadcast, Events, Social & Mobile platforms). Print experience helpful but not necessary
- Skills: Microsoft: PowerPoint, Outlook, and Word
- Ability to develop cross-platform opportunities that drive revenue via alignment with corporate revenue and overall sales goals. Must possess a keen understanding of the media business, ad sales, and have a respect for content and the creative/editorial process
- Team-oriented and collaborative style, with the ability to drive an agenda forward while also balancing needs of multiple conflicting stakeholders
- Strong interpersonal relationship skills, communication, creativity, analytical/strategic thinking, problem-solving, work ethic, positive attitude, self-starter, & full-scale organization (over-arching to tactical)
- Ability to effectively manage complex relationships with a variety of internal/external counterparts with a positive attitude
- Ability to calmly manage through ambiguity and change in a fast-paced, competitive environment
- Gannett Co., Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status
6
Ad Solutions Coordinator Resume Examples & Samples
- Assist product manager in the product life cycle through product launch, maintenance, development and change of management
- Update and maintain the product materials and financial/data reports on weekly basis for internal training, product development, sales/client use, and/or executives
- Gather and organize information across the company related to the product life cycle which can include, but not limited to, current data/stats, creative learnings and feedback, sales and client feedback, and create materials to communicate learnings widely
- Coordinate department initiatives and work cross-functionally with other teams to keep the project on track, all deliverables on time and benchmarks hit
- Support product managers with competitive information of products with analysis and consistent flow of relevant information
- Fielding sales and company requests to product team, and organizing for product owners to address
- Learn to balance traditional project management with flexibility and adaptability to unique and complex business projects in order to achieve progress while maintaining the BuzzFeed culture
- Partner with senior level business leader to develop framework for tackling complex business problems, and work to achieve critical business goals
- Be ready to grow and learn in very fast paced environment!
7
Digital Solutions Coordinator, Paid Search Resume Examples & Samples
- Building of paid search campaigns
- Keyword search
- Creative builds
- Landing page assignments,
- YouTube Trueview
- Account budgeting and pacing and
- Ongoing account optimisation
8
Rtsm Solutions Coordinator Resume Examples & Samples
- Prior experience working with clinical trials and/or within pharmaceutical environment preferred
- 1-2 years experience with interactive response technologies, drug supply, randomization schemes, or other clinical trials management methods preferred
- General knowledge of regulatory guidelines such as ICH, FDA, EMEA preferred
9
E-solutions Coordinator Resume Examples & Samples
- Accessing EQM integrator tool to activate log in ID's for external EQM users (Lotus Notes Application)
- Actively attends weekly EDI meetings in which E-support and WiPro get together to discuss progress on projects, discuss issues, discuss any new upcoming projects
- Updating the EDI control file tool and the Trading Partner Spreadsheet
- Updating Q2C for EDI communication capabilities
- Adding new accounts or location to EDI docs that we trade with that location
- Exposure to the process to submit tickets through the helpdesk portal for EDI issues
- Access to the E-support email queue which is all of the E-support requests and inquiry come through for the EDI support and MySE support
- Familiarity with different organizations within Schneider: Channel support group, the CCC, the Retail group, sales representatives in the US and Canada, the Claims team or rebate group, SPD central, AR group, WiPro, Q2C group
- 1-3 years related experience with required education
- 3-5 years related experience without required education
- Strong organizational skills and multi-tasking management ability
- Can manage conflicts and solve problems (troubleshooting skills)
- Superior computer skills with intermediate level knowledge of excel, word, lotus notes, and web. Experience with Clarify or AS 400 desired
- Is professional and maintains a positive and enthusiastic demeanor
- Works with minimal supervision and understands when to escalate to next level management
10
Digital Solutions Coordinator Resume Examples & Samples
- Work with customers to help facilitate the classroom use of digital resources within an assigned territory
- Proactively engage customers and manage them through the processes of setup, training and in-class usage of their Cengage Learning (CL) solutions
- Outside of technical or invoicing issues, serve as the primary support contact for customers: field customer inquiries, help diagnose the root cause of their problem, and assist them in navigating the CL organization to achieve their desired outcome
- Collaborate with Sales on the development of strategies to increase adoption, sell-through, and usage of digital solutions across the CL customer base
- Work closely with Sales to help drive efficiencies throughout the adoption process
- Develop and maintain excellent internal and external relationships with customers in an assigned geographic territory
- Help drive revenue by developing and maintaining relationships with customers within an assigned geographic territory; proactively consult with customers about and advocate for continued adoption of product
- Drive high levels of customer satisfaction and loyalty with the goal of driving activations and product retention
- Ensure effective use of internal key support tools to record important customer events or conversations
- Monitor and meet service level targets and prioritize as necessary to meet customer timelines
- Partner with Management providing updates, status, and support trends
- High school graduate or equivalent, with some relevant college coursework completed
- Recent relevant experience in a relationship-based position such as customer service or account management
- Connects quickly with others; strongly motivated to leverage and build long-term relationships
- Ability to grasp technical concepts and capable of mastering new operating systems
- Highly organized with the ability to work on multiple tasks at once scoping out work and creating efficient workflow
- Dedicated to exceeding customers expectations, anticipating needs and focused on improving service
- Team player who is positive, highly flexible, and adaptable to change
- Strive for superior results and constant improvement
- Takes responsibility for actions and has timely follow-up on commitments
- Understanding of customer support technologies
11
Solutions Coordinator Resume Examples & Samples
- Must be available to work 2nd and/or 3rd shift hours. Shifts will require both weekend and holiday coverage
- Receiving incoming calls from Express Critical cutomers and vendors, execute orders with vendors, provide quotes, and check shipment status
- Analyze customer needs and offer solutions that respond to and are accepted by the customer in a limited product setting (International or Domestic surface / air)
- Single point of contact from the customer's perspective
- Data entry and record keeping tasks
- Provides a high level of telephone and written professionalism and courtesy
- Attention to detail required
- Must demonstrate proficiency with at least one operating system
- Specialized knowledge of organization's service features
- Good understanding of all functions in the department and awareness of company's operations, methods, and procedures
- High level of concentration and good communication skills
- Regular and frequent use of one or more software package(s) and web-based programs
- High level of professional judgment is required to select the most appropriate course of action
12
Client Solutions Coordinator Resume Examples & Samples
- Develops basic client sponsorship PowerPoint proposals including any revisions, possible customizations & recaps
- Develop sales sponsorship one-sheets or marketing materials
- Responsible for sponsorship execution including: develop & oversee timelines including communication with clients and all team members, gather creative elements, oversee production process, coordinate digital element development, coordinating interviews/segments, contest rules, news requests, etc
- 2+ years marketing/communication experience
- Bachelor’s degree preferred (or comparable education/experience/training combination)
- Strong communication & organizational skills
- Expert in PowerPoint
- Valid driver license and clean driving history and transportation as this position requires travel to client meetings (must also maintain minimum state required insurance)
13
Workplace Solutions Coordinator Resume Examples & Samples
- Prior experience in a corporate services/workplace solutions department
- Intermediate Word, Excel and email skills required
- Professional and polished at all times in demeanor, appearance, telephone and interpersonal manner
- Typically requires up to 2-4 years of related experience such as administrative or workplace solutions/facilities experience
- Minimum of 1 year of prior customer service experience
- LI-RL
14
Workplace Solutions Coordinator Resume Examples & Samples
- Four-year college degree strongly preferred; professional certificate in Facilities Management and/or Human Resources Management a plus
- Prior experience as an office manager, facilities coordinator, or equivalent required; experience with building out a new office and/or office moves strongly preferred
- Ability to lift/manage 23 kg
- General knowledge of electrical, plumbing and mechanicals required
- LI-AM
15
Client Solutions Coordinator Resume Examples & Samples
- Assist Project Managers with updating and maintaining project plans
- Assure that projects are appropriately staffed with project and technical resources
- Schedule customer and internal project meetings for Project Managers
- Manage Customer Support case queue to ensure proper resource assignment and that SLAs are met
- Ensure IT aspects of conference rooms are functional
- Manage the Customer Support data disk distribution process
- Manage customer notification of data expiration and other critical items
- Maintain client-facing FTP sites, including Professional Services and Customer Support FTPs
16
Collaborative Solutions Coordinator Resume Examples & Samples
- Education: Education - 4 year degree or equivalent experience would be considered
- Experience: Three years of applicable materials/resource optimization or business experience
- Other: 1.Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint) 2.Proficient in qualitative and quantitative analysis 3.Ability to work collaboratively in a team environment and with diverse groups of people 4.Capable of handling multiple, complex projects simultaneously 5.Excellent communication skills, including polished presentation skills
- Preferred Other: 1.Knowledge of Crystal reports, Lawson, Business Objects and Inquisite a plus
17
Customer Solutions Coordinator Resume Examples & Samples
- Manage the day to day processes with the client, operations, and necessary departments to ensure execution of transportation
- Maintain positive relationships with current customers and coordinate shipping logistics to meet their transportation needs
- Provide customer with pricing, availability, and schedule information within established
- Use knowledge of services, equipment availability, sales territories and individual customers to provide key communications link to the customer
- Research and obtain resolutions for a variety of customer complaints and issues
- Coordinate and communicate with internal departments customer requirements to ensure all aspects of transportation needs are met
- Gather revenue information to report back to customer and management of projects
- Collaborating - Working cooperatively with others to help a team or work group achieve its goals
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others
- Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
- Strong verbal, written, and interpersonal communication skills
- Bachelor’s degree or equivalent educational background or work experience
- Advanced knowledge MS Office applications (Word, Outlook, and Excel)
- Experience in Sales
- Experience in Operations within the transportation industry
18
Client Solutions Coordinator Resume Examples & Samples
- Help identify trending customer issues or bugs and escalate as appropriate to our engineering teams
- Become a Pardot Certified Consultant
- Learn the Salesforce ecosystem
19
Document Solutions Coordinator Resume Examples & Samples
- Bachelor Degree in Communications, Business, Computer Science/Information Technology or equivalent experience required
- Experience in a coordinator role
- Experience in customer service, and solutions technology
- Experience in business development and in analyzing and solving complex problems
- Experience with Document Management/Imaging, Scanning, Collaboration, Workflow systems a plus
- Working knowledge of University systems and infrastructure preferred
- Knowledge of various administrative software, including Google Apps
- Ability to learn university-specific software applications including, but not limited to Support ticketing systems, Wiki Collaboration (Confluence), Project/task management (e.g JIRA)
- Ability to deal effectively with a wide range of constituencies including students, peers, clients, and faculty
- Ability to work effectively as a member of a team
- Strong interpersonal, organizational and time management skills
- Strong commitment to customer service
- Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community
- Knowledge of business practices and procedures
- Ability to make sound decisions and judgments
- Experience working with management and well-versed in the practices and demands of progressive and evolving Services organizations
- Performs other duties as assigned by the supervisor
- Supervise student work quality and proof all work
- Manager project duties and timelines
- Manage training of students
- Recruitment and hiring of students for each term as budget allows
- Work with Student Employment for posting of jobs
- Interview and select all student employees
- Manage and communicate student schedules/hours
- Manage student projects/work load
- Maintain timelines for each service
- Scale peak work times with adequate students
- Placement of student to match skill sets to service
- Create student communication site for news and updates
- Set up mandatory student meetings
- Create written student policies and procedures
- Coordinate special student appreciation events each term
- Work with Manager on yearly budget projections
- Manage all hiring/termination paperwork
- Update Manager on student progress
- Manage student issues and changes of schedule when necessary
- Maintain all scanning logs and reporting materials
- Coordinate with team members the training of students in data standards and quality issues
- Manage any correction of documents with student
- Meet on a regular basis with students
- Provide coverage for any critical gaps in student staffing schedule
- Consider specific growth plans for individuals and possible specialization/student advanced roles
- Maintain professional relationship with all clients, staff and students
- Eye for detail and accuracy
- Demonstrated system understanding
- Strong multi-tasker
- Ability to problem-solve
- Ability to mentor
- Ability to maintain harmonious work relationships
- Able to troubleshoot common issues
- Demonstrate ability to learn new products and technologies quickly
- Ability to work successfully in a team environment
- Demonstrate flexibility and adaptability to changing requirements and processes
20
Marketing Solutions Coordinator Resume Examples & Samples
- University Degree in Communications, Marketing, Business or related discipline
- Experience with basic marketing planning
- Proven project management skills including the ability to prioritize, manage multiple tasks and meet strict deadlines; strong attention to detail
- Competencies
- Ability to work well independently and take initiative with minimal supervision
- Strong interpersonal skills demonstrated through building relationships with business partners and colleagues
- Proven prioritization skills with the ability to coordinate multiple demands
- Flexible and adaptable to rapidly changing priorities and the ability to handle confidential information
- Proficiency in Microsoft Office, especially Excel and PowerPoint; knowledge of Salesforce.com and Marketing Automation software (Marketo, Hubspot) a plus
21
Customer Solutions Coordinator Resume Examples & Samples
- Must be able to effectively multi-task and prioritize assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner
- Excellent organizational skills required
- Must possess sound written and oral communication skills. The successful candidate will possess a communication style that is highly engaged, proactive, customer-service focused and able to adapt to the needs of multiple stakeholders
- Working knowledge of Microsoft Word, Outlook and Excel required
- Working knowledge of Oracle Discoverer or similar business intelligence database tool preferred
- Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results
22
Enterprise Solutions Coordinator Resume Examples & Samples
- Collect, define, and organize production run rules to build logic for work distribution
- Batch and distribute composed print files to multiple production locations
- Efficiently process and relay client requests and revisions to pertinent internal and client contacts. Quickly and accurately process all revisions, update all production-related documents at time of final release, and ensure complete understanding of any client requests and expectations to Production
- Initiate job tickets or other production documentation from inception and track through completion
- Assist Program Manager and Specialists on ad hoc projects
- Participate in end-to-end testing for new client initiatives as assigned by Program Manager
- Engage with Postal Manager on mail-piece review and USPS compliance and mailing permit documentation, as well as document postal requirements for data services and presort requirements
23
Data Solutions Coordinator / TAC Resume Examples & Samples
- Accuracy
- Quality control using prescribed verification processes
- Meet and maintain departmental quality metrics
- Finance Administration / Internal Billing Support and SOX Compliance
- Document Retention
- Continuous Learning
- Assist teammates to ensure obligations to internal/external customers are met
- Acts in line with core values/beliefs of the business
- Maintains a customer first mindset in in promoting effective working relationships
- Post-secondary education or equivalent i.e. Professional Certification, College Diploma, or Bachelor’s Degree
- 1 year administrative or customer service experience
- Computer Skills: Demonstrated comfort and proficiency working in Windows, Excel, Word, Outlook, Salesforce, GUI applications and the internet
- Position demands adaptability, attention to detail, strong data entry skills, and the ability to handle a high volume of tasks
- Must exhibit sound decision making ability
- Timely Decision Making
- Decision Quality
- Ethics and Values
- Informing
- Integrity and Trust
- Perseverance
- Problem Solving
- Self-Knowledge
- Technical Learning
24
Workforce Solutions Coordinator Resume Examples & Samples
- Bachelor’s degree minimum; Master’s degree preferred and three years related work experience, or equivalent
- Background in sales and experience in training, grant writing, budgeting, testing, and record-keeping (entering courses, calculating tuition, scheduling)
- Multi-tasking and project management experience
- Experience with word processing, presentation, and spreadsheet software
