Admissions Manager Resume Samples

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MK
M Kassulke
Maritza
Kassulke
48450 Jerrold Meadow
Dallas
TX
+1 (555) 887 1252
48450 Jerrold Meadow
Dallas
TX
Phone
p +1 (555) 887 1252
Experience Experience
12/2016 present
Phoenix, AZ
Regional Admissions Manager
Phoenix, AZ
Regional Admissions Manager
12/2016 present
Phoenix, AZ
Regional Admissions Manager
12/2016 present
  • Implement and Monitor Strategic Admissions and Matriculation Plan: Implement and monitor a strategy and placement process that ensures talent and diversity of applicants across multiple sites within the region
  • Increase Efficiency of Application and Selections Process: Working with regional leadership, identify and establish greater alignment with Service Impact and other relevant departments
  • Implement Applicant Selections Process: Conduct Admissions interviews and support interview days; Facilitate applicant selections committees; Manage applicant files; ensure AmeriCorps and City Year compliance
  • Serve as Home Site Liaison: Conduct annual interview training for Selections Interviewers at home site; Support site leadership with real time recruitment and admissions data; Provide local Recruitment and Admissions perspective in decision making process
  • Confirmed AmeriCorps Member Management – Implement national strategy to retain confirmed AmeriCorps members through mailings, social media engagement, and general customer service; Prepare incoming corps for service expectations, identify possible attrition risks within the incoming corps, and support corps background check and registration process
  • Team Growth and Development: Attend regional team meetings, events, and calls; Maintain connections and collaboration
  • Create persuasive written and verbal communication for internal and external audiences
04/2014 08/2016
Chicago, IL
Partner Admissions Manager
Chicago, IL
Partner Admissions Manager
04/2014 08/2016
Chicago, IL
Partner Admissions Manager
04/2014 08/2016
  • In consultation with the Partner Matters Team, establishes and agrees improvement objectives for the Onboarding operations for DAPs
  • Works closely with, Recruitment and HR to understand challenges and drive forward the Onboarding and DAP / IAP development strategy
  • Reviews Onboarding SLAs to evaluate performance
  • Supports the co-ordination for the development of the DAP/ IAP Onboarding SLAs
  • Build and manage relationships with the broad range of stakeholders involved in the Internal Admissions process
  • Drives continuous improvement of end to end Partner Onboarding operations in the Service Lines, Recruitment and HR Services
  • Relationship Management
10/2011 10/2013
Los Angeles, CA
Admissions Manager
Los Angeles, CA
Admissions Manager
10/2011 10/2013
Los Angeles, CA
Admissions Manager
10/2011 10/2013
  • Assist in establishing marketing plans and forecasting outcomes
  • Work with the Aveda network to promote the Aveda Institute
  • Provide management and leadership to the admissions team to ensure achievement of expected operational outcomes
  • Financial: set and monitor budgets, make projections on enrollment, oversee tuition income
  • Clerk the candidate review committee, providing accurate reports and advice to the committee and taking accurate minutes
  • Represent the College both internally and externally in a professional manner to include building relationships and networking
  • Work with marketing team to aid in recruiting campaign
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Florida International University
Bachelor’s Degree in Business Administration
Skills Skills
  • Ability to focus meticulous attention to minute details, resulting in products with the highest accuracy
  • Knowledge of and ability to manage admissions process to include commercial payer, Medicare and/or Medicaid verification
  • Ability to provide strong leadership, train and develop staff
  • Highly facile ability to manipulate large databases and produce reports
  • Highly adept project management skills
  • Ability to adapt to changing assignments and multiple tasks and successfully meet deadlines
  • Good understanding and experience in Capital Markets and general financial markets
  • Excellent oral and written communication skills
  • Excellent written and verbal communication skills
  • Ability to communicate and work effectively either as a leader or as a member of a team
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15 Admissions Manager resume templates

1

Admissions Manager Resume Examples & Samples

  • Determines call center and ticket counter operational strategies by conducting needs assessments, performance observations/feedback, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality and customer-service standards; contributing information and analysis to organizational strategic plans and reviews
  • Develops ticketing system by structuring customer sales point interaction; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations
  • Ensures adherence of Warner Bros. Studios cash handling policy; performs cash audits, safe custodian duties, issuance of cashier till, till reconciliation, credit card batch process, performs deposit, investigate/action cash discrepancies
  • Maximize the potential of the ticketing system to ensure highest possible attendance numbers and ticket yield
  • Maintains and improves ticketing operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades
  • Accomplishes ticket counter, call center and system administration human resource objectives by recruiting, selecting; orienting, training, assigning, motivating, coaching, counseling and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
  • Meets admissions Team financial objectives by estimating requirements; preparing and annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Prepares call center and ticket counter performance reports by collecting, analyzing and summarizing data and treads
  • Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades. Ensures adequate supply of ticket stock, register and call center supplies
  • Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending Gateway educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
  • Communicates Company news, studio activity, attraction highlights, local information and promotions to Admissions Team
2

Partner Admissions Manager Resume Examples & Samples

  • Acts as the single point of contact for the DAP / IAP onboarding process to ensure governance is clear and adhered to by the Service Line and recruitment teams
  • Build and manage relationships with the broad range of stakeholders involved in the Internal Admissions process
  • Consults with Global and Regional counterparts to determine any applicable best practice to enable optimisation of on boarding process across shared service locations
  • Supports the co-ordination for the development of the DAP/ IAP Onboarding SLAs
  • Reviews Onboarding SLAs to evaluate performance
  • Efficiency, effectiveness and continuous improvement
  • Drives continuous improvement of end to end Partner Onboarding operations in the Service Lines, Recruitment and HR Services
  • Efficiently delivers the Internal Partner Admissions process together with the Lead on Internal Admissions
  • Scopes, plans and delivers identified improvement opportunities and also provides improvement recommendations to the Recruitment teams, Service Lines and Central Business Services where appropriate
  • Works across EY Service lines to understand variations, qualify and translate client requirements into on boarding improvements
  • Onboarding Operations
  • Drives the development of DAPs / IAPs in years One to Three, coordinating between the Transition Partner, Reviewing Partner, Sponsoring Partner and Talent Team to ensure that the DAP receives appropriate coaching based on the outcomes of the Year 1 Scorecard and 3 Year Development plan, produced during the admission process
  • Works with HR Reporting and Analytics to improve Onboarding data and insights for the Regional Leadership Team and other relevant teams (e.g. Recruitment, L&D, HR, D&I)
  • Maintains up-to-date knowledge of DAP / IAP Onboarding operations issues and trends and long-term implications for EY
  • In consultation with the Partner Matters Team, establishes and agrees improvement objectives for the Onboarding operations for DAPs
  • Works closely with, Recruitment and HR to understand challenges and drive forward the Onboarding and DAP / IAP development strategy
  • In consultation with the Regional Leadership Team, decides on appropriate short term operational improvements and workarounds to allow effective execution of on boarding operations
  • Organizational Buy-In: Strong leadership, influencing and consensus-building skills in a dynamic environment
  • Driving Results: Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints. Strong project management and organizational skills
  • Problem Solving / Conceptual Thinking: Knowledge, skills and abilities needed to establish and refine the strategies that drive organizational performance and add value to the business
  • Strong Business Acumen: Knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross cultural/geographical sensitivities, with a strong analytical background
  • Experience of leading continuous improvement work streams / projects, HR user system experience (Taleo and PeopleSoft preferred), demonstrated knowledge of other processes that impact recruitment, talent management and onboarding processes and systems
  • Experience leading virtual teams in a multinational company to deliver initiatives and programs
  • Experience of working in a professional services environment; understands the nature of partnership
  • Strong relationship builder
  • Effective communicator; influences effectively and has strong business writing skills
  • Highly organized and efficient operator
3

Admissions Manager Resume Examples & Samples

  • Plan, facilitate and assist public relations and promotional events for the Aveda Institute
  • Financial: set and monitor budgets, make projections on enrollment, oversee tuition income
  • Hire, train, coach and evaluate admission team members on job effectiveness
  • Guide team in cultivating high school leads
  • Quarterly goal setting
  • 3- 5 years experience in similar position. Leadership experience
4

Admissions Manager Resume Examples & Samples

  • Responsible for the development and maintenance of admissions procedures, practices and service standards; maintain the College Admissions Policy in accordance with QAA guidelines
  • Continuous re-appraisal of the Admissions entry criteria for students informing relevant stakeholders of any changes
  • Knowledge and understanding of all higher education regulatory bodies, such as UCAS and their associated policies and systems, in order to proactively manage the impact of any changes to the College
  • Assist in the provision of student data for returns to statutory bodies, validating partners and others, as required
  • Work with relevant stakeholders to ensure student interactions are effective and that student conversion across all channels is maximised
  • Manage the admissions process from receipt of application (via UCAS or direct) to enrolment for all Pearson College London courses
  • Maintain accurate applicant data within the College student management information system, SITS
  • Organise and manage applicant days
  • Clerk the candidate review committee, providing accurate reports and advice to the committee and taking accurate minutes
  • Manage and deliver feedback from unsuccessful applicants and any informal complaints regarding Admissions
  • Provide management reports as required in relation to student recruitment data
  • Process all student fees in liaison with the Student Loans Company and the College Finance Department
  • Ensure that student data is returned to the SLC accurately and in a timely fashion in accordance with their requirements
  • Advise upon appropriate systems and processes for the collection of payments in respect of the programmes run by the College
  • Provide guidance and information to prospective and current students regarding finance-related issues
  • Represent the College both internally and externally in a professional manner to include building relationships and networking
  • Attend conferences relating to Admissions
5

Admissions Manager Resume Examples & Samples

  • Bachelor’s degree in Business Administration/Marketing or equivalent experience
  • At least 2+ years of increasingly responsible experience managing student recruitment efforts, especially selling intangible products
  • Experience with admissions recruitment is highly preferred
  • Good general and e-business knowledge
  • Superior organizational and problem resolution skills as well as goal orientated and ethical
  • Proven success in mentorship, training, and/or managing projects within the ADA role
  • Ability to communicate and work effectively either as a leader or as a member of a team
  • Ability to inspire, motivate and lead a sales team
  • Ability to adapt to changing assignments and multiple tasks and successfully meet deadlines
6

Admissions Manager Ptmba Resume Examples & Samples

  • Collaborate with the broader Kellogg Admissions Team, cross-functional departments, cross-program staff, and key stakeholders (students, professors, alumni, etc.) to design, plan and implement strategies to attract, select and yield the highest quality MBA candidates
  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience
  • Strong working knowledge of SES, data base management, file management
7

Admissions Manager Resume Examples & Samples

  • Demonstrated management experience including the ability to motivate and lead a team in a fast-paced, service-driven environment is highly preferred
  • 2-5 years proven customer service, admissions or successful sales experience required
  • Must be able to make strategic business decisions and delegate responsibilities appropriately within a team
  • Must possess strong leadership, coaching, and interpersonal skills as well as the ability to think independently and take initiative to proactively solve problems
  • Must be detail-oriented and have a focus on achieving optimum levels of service, and maintaining high ethical standards and attention to compliance with University policies and regulations
  • Must possess the initiative and determination necessary to provide valuable and timely services to prospective and newly enrolling students
  • Exceptional phone, email, written and oral communication, customer service and organizational skills
8

Admissions Manager Resume Examples & Samples

  • Proven customer service, higher education admissions or related experience required
  • Must be a skilled manager and mentor
  • Must possess strong leadership, coaching, and interpersonal skills
  • Must be an independent thinker who takes the initiative to proactively solve problems
  • Must be detail-oriented and organized
  • Must be focused on achieving optimum levels of service while maintaining high ethical standards in compliance with University policies and government regulations
  • Must be able to provide excellent customer service to prospective and newly enrolling students
9

Admissions Manager Resume Examples & Samples

  • Graduation from an accredited college or university with a bachelor’s degree in education, psychology, business/public administration, health care, STEM, or a closely related field
  • A minimum of one year experience in higher education admissions
  • Master’s degree in the above named fields or a closely related field
  • Experience with a centralized application system (CAS)
  • Experience with database analysis
  • Ability to focus meticulous attention to minute details, resulting in products with the highest accuracy
  • Highly facile ability to manipulate large databases and produce reports
  • Functional knowledge of higher education recruitment, admissions, and administration
  • Highly effective interpersonal and supervisory skills
  • Professional level written and verbal communication skills
  • Highly adept project management skills
  • Exemplary analytical, reasoning, problem solving and decision-making abilities
  • Highly flexible and functional skills in managing a wide variety of tasks in a typical workday and balancing competing priorities
  • Strong computer skills in Microsoft Word, Excel, PowerPoint, and Access
10

Admissions Manager Resume Examples & Samples

  • Act as the “Manager on Duty” for the campus during operating hours
  • Ensure that the facility is “show ready” for our students and any guests
  • Address any student issues with resolution or through engagement of the appropriate corporate/regional staff member
  • Manage admissions staff and provide excellent service to prospective and newly enrolled students
  • Actively participate in all aspects of the new student recruitment and enrollment process to include assisting Admissions Officers as well as personally handling recruitment/enrollment of students
  • Ensure all new student inquiries and applications are accurately entered into the University’s Student Information System in a timely manner
  • Oversee the hiring and training of new Admissions Officers, Campus Coordinators and administrative support staff
  • Ensure University admissions standards and ethical expectations are communicated to new employees and upheld at all times
  • Foster an environment of cooperation and teamwork among Admissions Officers, Campus Coordinators, and all campus departments
  • Enforce all policies relating to the acceptance and subsequent registration process of new students entering the University
  • Partner with other departments as necessary to finalize enrollment process, including Student Account Services, Student Financial Services, Academics, and the University Registrar’s Office
  • Assist the Market Director with continuing student enrollment and related activities
  • Work with campus leadership team to schedule new student orientation and online orientation sessions as well as implement other campus directives
  • Organize and implement Town Hall, Student Appreciation and related activities for students
  • Adhere to all University policies and procedures and federal, state, and accrediting agency rules with respect to recruitment
11

Admissions Manager Resume Examples & Samples

  • Proactively manage and respond to a high volume of course launches each quarter across the entire market
  • Ensure that admissions producers implement and stick to a consistent contact strategy across the entire team
  • Own course launch and revenue targets and oversee/manage a robust student pipeline
  • In large markets, pinch hit to interview prospective students to ensure that their qualifications and interest are a match for our programs
  • In small markets, interview prospective student pipeline yourself
  • In large markets: Pinch hit on calls or info sessions for admissions producers to counsel prospective students on understanding the value of and commitment to the GA program - you're going the help them make a big life change!
  • In small markets: Own specific classes to counsel prospective students on understanding the value of and commitment to the GA program - you're going the help them make a big life change!
  • Makes decisions on financing-related questions from students
  • Creates and implements overall sales event cadence to ensure the launch plan for each course involves enough in-person sales events to reach targets
  • Owns relationship with global marketing team to ensure on-time lead generation and delivery to local market
  • Owns relationship with global admissions team to provide input/feedback on admissions strategies, tactics, and tools
  • Trains admissions producers on enrollment agreement process to ensure we’re compliant with local regulations
  • Hire, directly manage, and train team of admissions producers; this includes direct responsibility for the following KPIs: activity metrics (contact rates, time between stages in our enrollment process, # phone calls), overall pipeline size/health, conversion rates, invoices, student starts
12

Hospice Admissions Manager Resume Examples & Samples

  • Minimum 3-5 years experience in a position of similar level of responsibility preferably in the hospice industry
  • A proven track record of success in healthcare management
  • Knowledge and experience in hospice and/or other healthcare services involving referral development
  • Knowledge of and ability to manage admissions process to include commercial payer, Medicare and/or Medicaid verification
  • Demonstrated ability to meet or exceed sales objectives
  • Excellent negotiating skills and financial acumen
  • Ability to work in an interdisciplinary setting
13

Admissions Manager Resume Examples & Samples

  • Education: High School Graduate or equivalent required
  • A minimum of five years progressive related experience performing a broad range of duties with an Admissions or Pre-Admissions Department required
  • Previous experience within a physical rehabilitation setting preferred
  • Excellent organizational, interpersonal, telephone, documentation and communication skills
14

Admissions Manager Resume Examples & Samples

  • Conduct initial file review on over 1200 JD applications
  • Expertise would allow for the evaluation of international undergraduate and graduate law transcripts from nations around the world
  • Provide input to the Admissions Committee regarding admissions decisions
  • Provide input to the Scholarship/Fellowship Committee regarding financial aid allocations
  • Conduct applicant interviews and evaluations
  • JD Programs: Interviews would gather information about educational background, work experience, an assessment of interpersonal skills and other competencies required for law school
  • Perform other duties/special projects for Associate and Assistant Deans as required in support of department’s primary tasks and reporting requirements
  • Represent the Law School at regional, national, and international recruiting events
  • This includes travel recruiting prospective applicants and marketing Northwestern University and Northwestern Law. Participate in all aspects of the recruitment and selection process for the Law School’s degree programs, including travel and group presentations
  • On-site information session support and presentations
  • Supervise NEX admissions staff
  • Minimum 2 years of experience in Admissions
  • Possess initiative and ability to work independently
  • Proficiency with Microsoft office and strong skills working with databases and spreadsheet applications
  • Possess a high level of customer service orientation and attention to detail
  • Ability to multi-task, works under minimal supervision, and demonstrate excellent problem solving skills
  • Valid driver’s license required for travel to recruitment events
  • Willingness to work evenings and weekends as necessary
  • Availability for extensive travel, sometimes a week or more at a time
  • JD Degree or Bachelor’s degree and 3+years
  • 2-4 years work experience in an administrative capacity, preferably in a University environment
  • Familiarity with law school admissions activities and processes
15

Admissions Manager Resume Examples & Samples

  • Manages the staff and operations of a recruitment and admissions office in a school or a distinct program within the university admissions office. Recruits, screens, hires, trains, schedules and assigns work. Assesses performance and provides feedback. Counsels or disciplines as needed. Identifies and recommends opportunities for staff training and professional growth
  • Sets goals and objectives for assigned program and measures performance against objectives. Recommends changes or enhancements to existing programs based on continuous feedback and evaluation
  • Supervises admissions counselors in their assigned responsibilities. Reviews caseload of applications and monitors progress of counselors. Reviews applications and makes admissions decisions particularly in borderline cases
  • Resolves difficult problems referred by others and provides technical guidance, as required. Provides policy interpretation and reviews and decides exception requests as deemed appropriate
  • Develops and implements marketing plans, strategies and materials aimed at enhancing recruitment and conversion of targeted program applicants. Identifies marketing messages and ensures incorporation in presentations and publications
  • Develops and administers program budget(s). Determines fiscal priorities and plans and approves expenditures accordingly. Develops projections for use in future budget planning
  • Plans and makes public presentations as part of outreach efforts. Represents USC and assigned programs to students, parents, alumni, high school and community college teachers. Coordinates involvement of university faculty at admissions events to enhance recruitment and conversion efforts
  • Coordinates the design and delivery of programs and services with other university offices. Establishes and maintains ongoing communications with university counterparts to ensure integrated efforts
  • Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff
16

Admissions Manager Resume Examples & Samples

  • Hires, trains, and develops staff ensuring appropriate application of the Career Compass™ Ten Step Admissions Experience
  • Regularly interviews and identifies qualified prospective Admissions Representatives to ensure appropriate staffing levels are maintained
  • Ensures company information systems are accurate and updated according to company policies and procedures
  • Ensures school personnel follow all regulatory and company compliance regulations and takes appropriate action when necessary
  • Serves as a member of the campus leadership team and a positive role model for all campus level employees
  • Ability to provide strong leadership, train and develop staff
  • Ability to influence others
17

Admissions Manager Resume Examples & Samples

  • Manage admissions staff toward becoming a team that provides excellent service to prospective and newly enrolled students
  • Oversee the hiring and training of new Admissions Officers and administrative support staff
  • Foster an environment of cooperation and teamwork among Admissions Officers and all campus departments
  • Partner with other departments as necessary to finalize enrollment process, including SAS, SFS, Academics, and the University Registrar’s Office
  • Bachelor’s degree or equivalent required
  • ​Demonstrated management experience including the ability to motivate and lead a team in a fast-paced, service-driven environment is highly preferred
18

Admissions Manager Resume Examples & Samples

  • Manage the admissions function within Market Operations Services
  • Maintain and develop excellent operational team, including staff development, ensuring internal procedures are followed and maintained at all times
  • Partner, support and collaborate with various departments and teams across LSEG to integrate new businesses and services and ensure that all operational aspects are fully impacted (from internal or external drivers e.g. regulatory changes), tested and implemented within the team
  • Continually work on on-going improvement in operational efficiencies and operational tools to enhance the day-to-day operational activities, in particular for development of an online portal for the Admissions applications process
  • Focus on management reporting, including the development of efficient tools for this purpose
  • Have excellent commercial and customer focus in all aspects of work and the team’s outlook, together with delivering to high operational and procedural standards at all times
  • Manage and minimise operational risks at all times; and
  • Represent the team – Market Operations Services and Client Technology Services –externally where appropriate, including with the UK Listing Authority (part of the FCA)
  • Graduate, or of graduate calibre, with a relevant financial, analytical or business degree, or an individual with specific, relevant industry experience
  • Good understanding and experience in Capital Markets and general financial markets
  • Experience in managing an operational team
  • Knowledge of the FCA requirements and other international, relevant, regulatory development
  • Proven line management experience ideally in forming and creating new teams
  • Ability to meet strict deadlines in a fast-paced environment; and
  • Good communication/relationship building skill
19

Admissions Manager Resume Examples & Samples

  • Directly observes and coaches admissions specialists to ensure a positive candidate experience
  • Inspires, motivates and leads the admissions team to successful outcomes
  • Hires, trains and develops staff ensuring appropriate application of the Ten Step Student Commitment Process
  • Regularly interviews and identifies qualified prospective admissions specialists to ensure appropriate staffing levels are maintained
20

Regional Admissions Manager, Northeast Resume Examples & Samples

  • Implement and Monitor Strategic Admissions and Matriculation Plan: Implement and monitor a strategy and placement process that ensures talent and diversity of applicants across multiple sites within the region
  • Implement Applicant Selections Process: Conduct Admissions interviews and supports interview days; Facilitate applicant selections committees; Manage applicant files; ensure AmeriCorps and City Year compliance
  • Serve as Team Liaison: Conduct annual interview training for Selections Interviewers at home site; Support site leadership with real time recruitment and admissions data; Provide local Recruitment and Admissions perspective in decision making process
  • Confirmed AmeriCorps Member Management: Implement national strategy to retain confirmed AmeriCorps members through mailings, social media engagement, and general customer service; Prepare incoming corps for service expectations, identify possible attrition risks within the incoming corps, and support corps background check and registration process
  • Team Growth and Development: Attend quarterly regional team meetings, events, and calls; Maintain connections and collaboration
  • Regional Model Growth and Development: In partnership with other members of the National Recruitment and Admissions team, work with recruitment teams and site leadership to continue building upon a regional/national recruitment and centralized admissions pool; Travel to National Recruitment meetings and events as applicable
  • Ability to travel frequently within the Region
  • Admissions, development, or 1-2 years of service experience
21

Regional Admissions Manager, West Resume Examples & Samples

  • Implement and Monitor Strategic Admissions and Matriculation Plan: Process that ensures talent and diversity of applicants across multiple sites within the region
  • Customer Service Delivery: Implement a comprehensive communication and customer service plan; direct responses to general e-mail and telephone contact for City Year locally as well as regionally; respond to and route inquiries to appropriate team(s)
  • Increase Efficiency of Application and Selections Process: Working with regional leadership to identify and establish greater alignment with Service Impact and other relevant departments
  • Implement Applicant Selections Process: Conduct admissions interviews and support interview days; facilitate applicant selections committees; manage applicant files; ensure AmeriCorps and City Year compliance
  • Develop Strong Internal Relationships: Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of admissions in a local, regional, and national context; work with regional leadership to facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at the home site
  • Serve as Home Site Liaison: Conduct annual interview training for selections interviewers at home site; support site leadership with real time recruitment and admissions data; provide local Recruitment and Admissions perspective in decision making process
  • Confirmed AmeriCorps Member Management: Implement national strategy to retain confirmed AmeriCorps members through mailings, social media engagement, and general customer service; prepare incoming corps for service expectations, identify possible attrition risks within the incoming corps, and support corps background check and registration process
  • Performance Analysis and Strategy: Compare site-based admissions performance and structure course correction as needed to meet interval goals; use data as a management tool
  • Team Growth and Development: Attend quarterly regional team meetings, events, and calls; maintain connections and collaboration
  • Regional Model Growth and Development: In partnership with other members of the National Recruitment and Admissions team, work with recruitment teams and site leadership to continue building upon a regional/national recruitment and centralized admissions pool; travel to National Recruitment meetings and events as applicable
  • Bachelors degree or equivalent and 1 - 2 years of related experience
  • Create persuasive written and verbal communication for internal and external audiences
  • Exhibit a passion for City Year’s mission and values
  • Ability to travel frequently within the Region and to multi-day events at City Year’s Headquarters in Boston
  • Admissions, development, or 1 - 2 years of service experience
  • City Year admissions or service experience
  • Experience in sales, customer service, human relations, volunteer, or corporate
22

Student Admissions Manager Resume Examples & Samples

  • Work with the Office of Institutional Advancement to review and revise (if needed) student recruitment PR materials and media for outreach efforts, for use at events and for developing relationships with agencies that can/will refer students to BDEA
  • Conduct appropriate outreach to and communication with Boston Public Middle and High Schools, the Re-engagement Center, other community centers, media and community based organizations in order to recruit students
  • Identify and recruit appropriate (fitting within our mission) students for BDEA throughout the school year, assuring that the school maintains appropriate number of students in each program every trimester
  • Conduct new student 4-day, end of trimester orientations, including during the summer, to ensure full enrollment. Orientations are focused on familiarizing new students with student-centered, competency based teaching and assessment, school culture, climate, and expectations, and on conducting initial assessments
  • Maintain accurate student recruitment data and records
  • Oversee intake process to assure students transition smoothly into the BDEA culture
  • Work collaboratively with Registrar’s Office to assure smooth intake
  • Communicate regularly with administration through formal and informal reporting regarding progress and informing administration
  • Monitor retention data as it pertains to the recruitment of students
  • Attend weekly Student Support Team meetings when possible and work collaboratively with the SST to ensure students are attending on a regular basis
  • Other duties as requested by Head of School
  • Has a bachelor’s degree
  • Has a youth development background (including teaching and/or training) and enjoys working with students who have not experienced success in school
  • Has experience in conducting experiential lessons, administering assessments, and teaching groups of as many as 45 young people
  • Adhere to BDEA’s Non-Discrimination Policy (see below)
  • Has demonstrated leadership experience, interpersonal skills and personal characteristics necessary for working effectively with students, teachers, administrators and parents
  • Has excellent oral and written communication, computer and organizational skills
  • Knowledge and comfort in the use of social media (Twitter, Facebook, text messaging)
  • Has experience establishing a collaborative, team-oriented atmosphere that honors diversity and enhances individual and community growth
  • Has experience working in a fast-paced, challenging environment
  • Is able to be flexible, non-judgemental and is a creative problem solver
23

Regional Admissions Manager Resume Examples & Samples

  • Customer Service Delivery: Implement a comprehensive communication and customer service plan; Direct responses to general e-mail and telephone contact for City Year locally as well as regionally; respond to and route inquiries to appropriate team(s)
  • Increase Efficiency of Application and Selections Process: Working with regional leadership, identify and establish greater alignment with Service Impact and other relevant departments
  • Implement Applicant Selections Process: Conduct Admissions interviews and support interview days; Facilitate applicant selections committees; Manage applicant files; ensure AmeriCorps and City Year compliance
  • Develop Strong Internal Relationships: Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of Admissions in a local, regional, and national context; Work with regional leadership to facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site
  • Serve as Home Site Liaison: Conduct annual interview training for Selections Interviewers at home site; Support site leadership with real time recruitment and admissions data; Provide local Recruitment and Admissions perspective in decision making process
  • Confirmed AmeriCorps Member Management – Implement national strategy to retain confirmed AmeriCorps members through mailings, social media engagement, and general customer service; Prepare incoming corps for service expectations, identify possible attrition risks within the incoming corps, and support corps background check and registration process
  • Performance Analysis and Strategy: Compare site-based admissions performance and structure course correction as needed to meet interval goals; Use data as a management tool
  • Team Growth and Development: Attend regional team meetings, events, and calls; Maintain connections and collaboration
  • 1+ years of related experience
  • Ability to travel frequently within the region and to multi-day events at City Year’s Headquarters in Boston
  • Admissions, development, or 1+ years of service experience
  • Sales, customer service, or human relations experience
  • Volunteer, corporate, or academic recruitment/admissions experience
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Admissions Manager Resume Examples & Samples

  • Maintain knowledge and understanding of all essential admissions-related activities and efforts in order to serve as a key resource for patients, admissions staff and other internal and external business partners
  • Plan, organize and coordinate the admissions staff activities in accordance with department procedures, ensure efficient and effective workflow of related department expectations, and ensure that established guidelines, policies, procedures and protocols are consistently followed
  • Partner timely and effectively with clinical liaison staff, hospital CEO and Director of Business Development to ensure a timely and effective admission process for all patients
  • Cross-train staff and ensure adequate staffing coverage to provide effective patient interactions at all times
  • Ensure clear, effective, timely and professional communications with patients and family members, admissions staff, clinical liaisons, case managers, physicians, central billing, and outside agencies regarding all aspects of the admissions process
  • Effectively coordinate admissions department activities with the clinical liaisons to ensure positive admission results for patients
  • Supervise admissions staff and provide appropriate direction in achieving individual and department goals; provide staff with regular feedback on performance and formally evaluate staff performance in accordance with Baylor Rehab’s performance management program
  • Facilitate the hiring, training and mentoring of admissions staff; provide appropriate education and training as needed and serve as role model and key resource to all staff
  • Foster and protect a work environment centered around Baylor Rehab’s core values to facilitate positive treatment of staff and excellence in work behaviors, daily tasks and end results among the admissions staff and to foster staff engagement and retention
  • Bachelor’s degree or commensurate patient business office experience is required
  • 5+ years in inpatient healthcare admissions or related field strongly preferred
  • Knowledge of processes related to insurance, Medicare and Medicaid and of managed care and case management functions required
  • Previous experience in rehabilitation setting preferred
  • Excellent organizational and communication skills as well as strong detail orientation required