Administrative Support Associate Resume Samples

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G O'Conner
Gerson
O'Conner
38825 Dooley Gardens
Philadelphia
PA
+1 (555) 738 0367
38825 Dooley Gardens
Philadelphia
PA
Phone
p +1 (555) 738 0367
Experience Experience
10/2014 present
Houston, TX
Administrative Support Associate With French & English
Houston, TX
Administrative Support Associate With French & English
10/2014 present
Houston, TX
Administrative Support Associate With French & English
10/2014 present
  • May perform one or more of the following
  • May coordinate messages, appointments, and information to callers, file maintenance, department office supplies and mail
  • May assist in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc
  • Administers programs, projects, and / or processes specific to the operating unit served
  • May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations
  • May assist in budget preparation and control activities
  • Researches, compiles and proofs word processing assignments
10/2010 07/2014
Detroit, MI
Receptionist & Administrative Support Associate
Detroit, MI
Receptionist & Administrative Support Associate
10/2010 07/2014
Detroit, MI
Receptionist & Administrative Support Associate
10/2010 07/2014
  • Assisting in the on-boarding process with new associates and transfers (e.g. orientations, notifications, update distribution lists, create nameplates)
  • Providing excellent customer service, flexibility, being well organized, multi-tasking, and prioritizing
  • Processing and distributing all incoming mail
  • Processing incoming telephone calls using multi-line console in an efficient, courteous, and professional manner
  • Scheduling back-up coverage for the front desk (e.g. scheduling coverage around vacations and meetings)
  • Coordinating and assisting with plant events for the facility, such as anniversary and team milestone celebrations, teambuilding events, biometric screenings, blood drives, hearing tests, and health & well-being initiatives; Sending out communication via email, selling tickets, ordering cakes, etc
  • Coordinating sub-contractor agreements and sending to legal for docketing
09/2004 04/2010
Los Angeles, CA
Administrative Support Associate
Los Angeles, CA
Administrative Support Associate
09/2004 04/2010
Los Angeles, CA
Administrative Support Associate
09/2004 04/2010
  • Perform other duties as assigned by the coordinator
  • Qualifications Position
  • Plan/coordinate events
  • Monitoring department/program budgets
  • Maintains files
  • Administrative support for HR
  • Review of XOS’s employee expenses through reporting system, Concur for accuracy and approval
Education Education
Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
University of Georgia
Bachelor’s Degree in Accuracy
Skills Skills
  • Knowledge of Microsoft Word, Excel, Powerpoint and use Acrobat or similar program with the ability to learn new software programs
  • Excellent organizational skills and ability to prioritize tasks
  • Strong attention to detail
  • Competency with MS Word, Excel, Access, and basic scheduling software is desirable (will train regarding use of our current system)
  • Knowledge and comfort operating in an environment protected and structured under strong privacy restrictions and parameters
  • Master level knowledge of Excel (functions, advanced pivot tables, etc…)
  • Computer savvy, demonstrated in the ability to quickly come up to speed on new programs by studying on-line tutorials
  • Highly efficient and capable working in Excel, Power Point and Word
  • Microsoft Office/Suite proficient (Word, Excel, and Access)
  • Excellent verbal and written communications skills
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7 Administrative Support Associate resume templates

1

Administrative Support Associate Resume Examples & Samples

  • |Accountabilities
  • Responsible for the timely and accurate completion of all clerical functions. This will include; scanning, faxing, filing, sorting, date stamping, mail distribution, reproduction of invoices/packing slips/monthly statements, photocopying, and report distribution
  • Prepares mail for scanning ensuring each piece is delivered to the appropriate email box twice daily
  • Handles the retrieval, any attachments and mailing of customer form letters
  • Responsible for various clerical functions that support the Customer Support and Fulfillment Departments
  • Handles all aspects of customer voucher requests including the distribution, accurate matching and timely mailing of the monthly statements that require vouchers for payment
  • Handle all aspects of customer voucher requests
  • Serves as a backup for mail support processes, library book filing and other support functions as needed
  • Promotes team and team member growth by sharing information and skills
  • Handles and organizes a heavy workload, juggles multiple tasks at the same time and work within an environment of constant change
  • Medical/Dental/Vision
  • Quarterly 401K Match
  • Paid Time Off
  • Two Paid Volunteer Days
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Health Spending, Flexible Spending & Commuter Spending Accounts
  • High school diploma and/or equivalent work experience related to a hectic business/customer service environment
  • Must be proficient with the PC in a Windows environment and Microsoft Office products
  • Ability to reason and apply good judgment is a must. Must have excellent organizational skills
  • Ability to work in a team environment with little supervision
2

Administrative Support Associate Resume Examples & Samples

  • Communicate and explain routine and general information about standard services, processes, and procedures of the Counseling Center using available resources
  • Screen and direct clients and visitors to appropriate source based on the need or question
  • Set up files on clients and input client information into the scheduling and EMR (Electronic Medical Records) systems
  • Maintain withdrawal records
  • Demonstrate an understanding and awareness of the services, policies and procedures of the Counseling Center in all duties performed
  • Perform all duties with a high degree of accuracy
3

Receptionist & Administrative Support Associate Resume Examples & Samples

  • Providing excellent customer service, flexibility, being well organized, multi-tasking, and prioritizing
  • Greeting a wide variety of visitors and protecting the security interests of Gore by appropriately and efficiently issuing badges and agreements, and understanding of different legal agreements
  • Processing incoming telephone calls using multi-line console in an efficient, courteous, and professional manner
  • Building relationships with caterers and managing catering needs for internal and external customers as requested as well as any special requests for meetings
  • Providing administrative support to teams in the building as needed which could include tasks such as, project support, scheduling meetings/training, arranging travel, submitting investment reports, performing database maintenance, etc. This could include EH&S, Shop and the facility team, as needed
  • Making time to help visiting customers (internal or external) with any needs they may have
  • Showing new contractors the plant safety video
  • Helping coordinate safety glasses and shoe mobile vendor visits
  • Scheduling back-up coverage for the front desk (e.g. scheduling coverage around vacations and meetings)
  • Being proactive in rearranging conference rooms to accommodate various meetings, as needed
  • Partnering with the Security Service Center as needed, as well as EH&S and building security
  • Coordinating and assisting with plant events for the facility, such as anniversary and team milestone celebrations, teambuilding events, biometric screenings, blood drives, hearing tests, and health & well-being initiatives; Sending out communication via email, selling tickets, ordering cakes, etc
  • Assisting in the on-boarding process with new associates and transfers (e.g. orientations, notifications, update distribution lists, create nameplates)
  • Reconciling all front desk charges incurred through the MPD/Concur system
  • Tracking NCR spreadsheet for those in jeopardy, send reminders to NCR owners
  • Supporting HR with temporary staffing needs by forwarding resumes and scheduling interviews; Notify temporary agencies of status and any separations
  • Coordinating sub-contractor agreements and sending to legal for docketing
  • Processing and distributing all incoming mail
  • Maintaining out-of-office calendar for front desk use
  • Being flexible to help in other areas when needed
  • Minimum of 5 years’ receptionist and administrative support experience
  • Demonstrated ability to provide professional, consistent, courteous, and effective customer service to internal and external customers
4

Administrative Support Associate Resume Examples & Samples

  • Monitoring department/program budgets
  • Processing travel and personal reimbursements/authorizations for the department. Gathering documents from traveler and ensuring all travel documents are attached and complete. This includes processing both domestic and international travel
  • Other financial duties as needed such as processing lower dollar value purchase vouchers, processing requisitions for PO’s, and researching issues that arise with accounts payable
  • Associate’s Degree
  • Knowledge of University processes for travel and personal reimbursements
  • Administrative support experience within a University setting
5

Administrative Support Associate Resume Examples & Samples

  • Advanced computer skills with MS Office and Quicken
  • Five or more years experience with NCSU financial system
  • 10 plus years administrative experience
  • Familiarity or experience in a university or state setting a plus
  • Familiarity or experience with business needs of agriculture, research, agricultural research a plus
6

Administrative Support Associate Resume Examples & Samples

  • Experience with Microsoft Word and Excel, or similar
  • Excellent organizational skills and ability to prioritize tasks
  • Experience with MyPack Portal, Marketplace, P-Cards, Vouchers and Travel
  • Experience providing administrative support to an academic department
7

Administrative Support Associate With French & English Resume Examples & Samples

  • May assist in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc
  • Administers programs, projects, and / or processes specific to the operating unit served
  • May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations
  • May assist in budget preparation and control activities
  • Researches, compiles and proofs word processing assignments
8

Administrative Support Associate Resume Examples & Samples

  • Proficiency with Microsoft Excel and Word, or similar software
  • Effective written and oral communication skills
  • Associate’s degree or higher preferred
  • At least one year of experience in an administrative role or accounting environment
  • Experience with PeopleSoft Financials
  • Experience with Gmail and Google applications
9

Administrative Support Associate Resume Examples & Samples

  • Competency with MS Word, Excel, Access, and basic scheduling software is desirable (will train regarding use of our current system)
  • Comfort working in a fast paced environment with strong multi-tasking skills
  • Knowledge and comfort operating in an environment protected and structured under strong privacy restrictions and parameters
  • Experience in a medical office and/or University office is desirable
  • Post secondary degree in a related area is desirable
10

Administrative Support Associate Resume Examples & Samples

  • Excel based data entry for Sales
  • Administrative support of the President of XOS, including booking travel, applying for visa’s, expense reporting and meeting scheduling
  • Oversight of XOS’s LMS (learning module software) system, iSpring
  • Administrative support for HR
  • Review of XOS’s employee expenses through reporting system, Concur for accuracy and approval
  • Data entry, handling of mail, filing and research supporting HR, Sales and Finance functions
  • Scheduling group meetings and handling logistics, i.e. ordering catering, room set up and breakdown
  • Planning and managing XOS events like the holiday party, bowling, company barbeques, etc…
  • Miscellaneous project driven administrative and support tasks
  • Highly efficient and capable working in Excel, Power Point and Word
  • Computer savvy, demonstrated in the ability to quickly come up to speed on new programs by studying on-line tutorials
  • Camtasia Experience
  • ISpring Experience
  • Master level knowledge of Excel (functions, advanced pivot tables, etc…)
11

Administrative Support Associate Resume Examples & Samples

  • Experience with Microsoft Word and Excel, or similar software
  • At least 2 years’ accounting experience
  • Web Page Administration Experience
12

Administrative Support Associate Resume Examples & Samples

  • High School Diploma or GED equivalent required. College coursework or advanced degree a plus
  • Bilingual in English & Spanish is required
  • 1+ years related work experience in an administrative support and/or customer service capacity
  • Working knowledge of basic computer applications such as Word, Excel, PowerPoint, etc. required. Additional business application knowledge may be further defined at the Division level
  • Exceptional organizational skills and multi-tasking skills with the ability to work in a fast-paced environment
13

Administrative Support Associate Resume Examples & Samples

  • 2+ years' of related work experience in an administrative support and/or customer service capacity
  • Must possess strong interpersonal and communication skills and the ability to multi-task, as well as work effectively with a wide range of constituencies in a diverse community
  • Demonstrated organization, customer service and telephone skills
  • Working knowledge of basic computer applications such as Word, Excel, PowerPoint, and Outlook
14

Steps Administrative Support Associate Resume Examples & Samples

  • Answering telephones and direct calls to appropriate staff
  • Schedule and confirm patient appointments
  • Operate office equipment such as voice mail messaging systems and use word processing, spreadsheet, or other software
  • Maintain medical records or correspondence files
  • Greet visitors, determine purpose of visit, and direct them to appropriate staff
  • Assure patients have completed necessary forms and collect insurance information
15

Administrative Support Associate Resume Examples & Samples

  • Three (3) – five (5) years customer service experience
  • Experience with CMMS
  • Familiar with UNCG campus buildings
16

Temporary Administrative Support Associate Resume Examples & Samples

  • Providing professional support and customer service to clients, students, Faculty and/or Staff
  • Assisting the with clerical and administrative duties
  • Answering and transferring telephone calls
  • Composing written materials; including memos, emails, agendas or minutes from meetings
  • Banner Processing
  • Ordering office supplies
  • Other duties assigned by Supervisor
  • At least six (6) months of Administrative Support experience
  • Previous working experience at a higher education learning institution
  • 2-4 key competencies for successful execution of job duties, including chosen level definition
17

Administrative Support Associate Resume Examples & Samples

  • Plant and Manufacturer order processing which includes: Timely review of requests via email, review requested orders and determine quantity allocation, process orders and review parts depot stock levels, provide timely feedback and timely distribution of error tickets
  • Data entry and clerical processes in the Global Parts Systems which includes: Daily review of remanufactured parts and release parts process, dealer communication regarding back orders, order revisions as directed by Materials group, release filter back orders as requested, load promises into GPS, create RFQs in CSPS as requested by SCS or Purchasing, cancel/change anticipated orders as requested by Materials, miscellaneous projects for all areas of NA Parts Office as time permits
  • Planning and Ordering Parts which includes: Utilize Common Spare Parts System (CSPS) for forecasting, order placement and supplier collaboration activities, pro-actively contact supply base to expedite parts deliveries for depot orders, review and expedite parts to resolve availability and scheduling issues that arise, provide accurate follow up information on parts orders placed on suppliers, subsidiaries, and plants regarding availability, control all scheduling and inventory levels of product lines assigned, establish and maintain partnerships with suppliers
  • 2+ years of professional experience (internships included)
  • Associate or Bachelor's Degree
  • Exposure to Supply Chain
  • Ability to learn new systems quickly
  • Knowledge of Global Parts System (GPS) and/or Common Spare Parts System (CSPS)
18

Temp-administrative Support Associate Resume Examples & Samples

  • Compiles and analyzes basic information and prepares statistical data for reporting purposes
  • Performs research for special projects, as assigned
  • Working knowledge of Microsoft applications (Word, Excel, PowerPoint), required
  • Ability to exercise independent judgment and employ basic reasoning skills
19

Administrative Support Associate Resume Examples & Samples

  • Daily use of the Banner Student Record system for information and Web Focus Dashboard for reporting
  • Assisting students in completing forms
  • Assisting students in accessing services
  • Referring students to other resources
  • Explaining, processing, and maintaining special requests, change of major forms, permits for transient study, and related forms
  • Providing factual and procedural information about program qualifications, course prerequisites, scholarships available in-house, academic progression requirements, and related concerns
  • Preparing and mailing letters to students regarding their secondary admission status
  • Maintaining a database of internship sites and keeping Instructional Agreements with those sites current by preparing and mailing contracts on an annual basis
  • Acting as a secondary resource (to Lead Administrative Associate) for completing, routing and maintaining personal records including forms for hire and maintaining department budget records
  • Monitoring and reconciling departmental or program budget, Pcard expenses and tracking travel and office expenditures
  • Compiling and organizing information from different sources to develop reports and data
  • Routing contracts for both faculty and accounts (e.g., tracking, filing, invoicing, purchase requisitions, catering orders, vendor requests, travel expenses, book orders)
  • Using Microsoft Office Suite to type documents for publications, enter information, create report formats and spreadsheets, and generate reports
  • Entering information into Banner Student Forms
  • Creating and maintaining department web pages with Wordpress
  • Managing departmental social media venues, including coordinating, generating, and updating content
  • Running lists from a database
  • Maintaining Alumni database
  • Using iSpartan email system
  • Setting up and using email contact lists
  • Frequently using the web for research
  • Maintaining proficiency with multiple programs including: Microsoft Office, Wordpress, Banner Student, Banner Finance, Genie, Sharenet, Web Focus, and Canvas
  • Completing trainings and becoming proficient in new software and technologies as the need arises
  • Using school poster printer for printing posters for faculty attending conferences
20

Administrative Support Associate Resume Examples & Samples

  • Knowledge of Microsoft Word, Excel, Powerpoint and use Acrobat or similar program with the ability to learn new software programs
  • Previous experience in an office support role
  • Knowledge of Peoplesoft Financials
21

Administrative Support Associate Resume Examples & Samples

  • Manages the front desk reception area and CAP Office
  • Greets and provides information to students and visitors
  • Assists CAP staff with major and campus-wide traditional events such as Rawkin Welcome Week, Fall Fest, Homecoming, Luminaries, Fraternal Leadership Institute, Winterfest, Greek Week, Excellence Banquet, Relaxation days, summer programming and other programs
  • Assists with CAP programs such as Minerva’s Mid-days and UNCG weekends
  • Works with confidential and sensitive information
  • Reviews Banner for grades and assists with Fraternity and Sorority Life Grade Report and Student Group Head Officer Grade Report
  • Handles and receives confidential information about student and student group conduct
  • Explains services and refers to appropriate resources
  • Interprets and explains policy/guidelines and provides information as needed
  • Attends meetings and takes minutes
  • Serves as backup for time entry
  • Serves as backup for P-card reconciliation
  • Provides student with accurate information about student group recognition
  • Schedules room reservations
  • Manages the student group storage/cubicle space
  • Orders catering for meetings and events
  • Serves as HR Liaison
  • Sorts mail and assists student groups with mail services
  • Checks visitors into the office and sends satisfaction survey to them
  • Oversees FAQ list
  • Serves as CAP Liaison for EUC Building Occupants meetings
  • Maintains files
  • Creates confidential reports, generates rosters, and assists with events using Spartan Connect
  • Interprets FERPA policy to work with confidential reports
  • Collects data from the website, social media sites, Spartan Connect, and Web Focus
  • Creates spreadsheets in Excel
  • Inputs data entry
  • Manages CAPSO email account
  • Manages Star-Fish calendar for CAP staff
  • Uses Word, Excel and Google docs
  • Compiles reports for CAP staff
  • Reviews and processes student group recognition paperwork
  • Compiles and documents contracts for events and logs them into Excel spreadsheet
  • Assists with training head officers of student groups how to use the event contract in Spartan Connect
  • Compiles letters for registration of new student groups
  • Oversees gift/donor report and sends out thank you letters
  • Responds to email inquiries and explains policies and provide information as necessary
  • Assists with reimbursements and receipts
22

Administrative Support Associate Resume Examples & Samples

  • Bookstore
  • Dining Services
  • ID Center
  • Parking Operations and Campus Access Management
  • Postal Services
  • Printing Services
  • Property Acquisition & Leasing
  • Vending Services
  • Driver’s license required to operate fleet vehicles. Clean driving record
  • Existing knowledge of tablet computers/email
23

Administrative Support Associate Resume Examples & Samples

  • Key Responsibilities Tasks: Administrative Assistant
  • Maintain calendar and schedule meetings; handle travel arrangements/expense reports
  • Coordinate meeting scheduling, including internal and external meetings
  • Plan/coordinate events
  • Coordinate travel arrangements and verify and process expense reports
  • Resolve inquiries from individuals within the Company, in person and via telephone
  • Prepare presentation materials using Microsoft products
  • Review telephone, mail and e-mail communications for urgency and respond appropriately, with correct priority, timeliness, customer focus and confidentiality
  • Complete word processing and written communications with correct grammar, spelling, confidentiality, and attention to detail; take dictation as requested
  • Maintain subject files. Administrative/Clerical
  • Enter data into Microsoft product or computer system
  • Verify reasonableness and accuracy of data
  • Perform data lookup functions, as required, to respond to inquiries
  • Prepare, run, and distribute reports
  • Follow established processes for data entry, lookup, and reporting
  • Participate as part of a larger team and assist with other tasks during peak workload periods
  • Qualifications Position
  • Good organizational, administrative, and interpersonal skills
  • Strong oral and written skills. Proficient in Word, Excel, PowerPoint, and Outlook
  • Ability to work effectively under conditions of peak workloads and time constraints
  • Self-starter, must be capable of handling multiple tasks
  • Ability to prioritize, anticipate and be pro-active Experiences
  • Administrative experience with increasing responsibilities responsibility and skills
  • Knowledge of IT management and structure a plus
  • Education Required
  • Education / Certification ¿ High school diploma or equivalent
24

Administrative Support Associate Resume Examples & Samples

  • Perform the day-to-day operations of the Veterans Resource Center including the fielding and logging of face-to-face visits, telephone calls, and emails to the Center
  • Assist in the maintenance of the VRC Coordinator’s internal calendar by planning, arranging, and scheduling meetings and events
  • Respond to e-mails and telephone calls directed to the VRC Coordinator when the coordinator is either off-campus or otherwise engaged
  • Plan, organize, and reserve meeting space for VRC events such as GreenZone training for academic and administrative departments, the Veterans Leadership Challenge, career development workshops, and SafeZone training for Veterans’ Resource Center work-study staff
  • Serves as primary VRC phone coverage and being the first to answer all incoming calls to the VRC
  • Prepare, ship, and receive all USPS,UPS, and Fed-Ex packages
  • Order and maintain a full and accurate inventory of all VRC office supplies and assist the VRC coordinator with determining any necessary purchases
  • Assist with accounting and budgeting functions as appropriate
  • Assist with the development and maintenance of a comprehensive standard operating procedure for responding to telephone, e-mail, and face to face questions from faculty, staff, students, applicants, and family members
  • Be knowledgeable regarding the functions of VRC coordinator so as to be able to perform essential duties and answer all questions routed to the VRC when the coordinator is unavailable
  • Maintaining a calendar-based work-study schedule and online time log to ensure the accuracy of work hours submitted to the Veterans Administration for payment
  • Assist the VRC Coordinator in the supervision of work-study students
  • Assign specific daily tasks and long-term projects to work-study staff
  • Ensure that work-study staff are current in their knowledge of all Veterans Administration Chapter benefits and UNCG systems related to military-affiliated student services
  • File all VRC work study paperwork and student materials (both electronic and hard-copy) in a secure location and ensuring that any FERPA and HIPPAA related information is handled and stored in compliance with university regulations
  • Assist with special projects and assuming responsibility for the development and implentation of such projects as required
  • Perform other duties as assigned by the coordinator
  • Associate Degree or Two Year College Equivalent
  • Prior military service or active reserve or National Guard service
  • Strong working knowledge of VA benefits programs including, but not limited to: MGIB, The Post-911 GI Bill, DEAP, the Choice Act, and the Yellow Ribbon Program
  • Formal training in office procedures and use of office equipment
  • Must be able to communicate accurately and clearly both verbally and in writing
  • Must present a professional and pleasant telephone demeanor and
  • Must be customer service oriented and maintain a “can do” approach to work
  • Must have knowledge of computers and experience in Microsoft Office Systems
  • Must have superior organizational skills and accuracy
  • Must be able to demonstrate excellent problem solving and people skills
25

Administrative Support Associate Resume Examples & Samples

  • Performs diversified administrative support, coordinate and / or secretarial duties related to the functional and/or operational needs of the department and for the department head
  • High School Diploma / GED or higher
  • 3+ years administrative/customer support experience, required
  • Proficient with PC applications Microsoft Word and Excel
  • Associate’s Degree or higher
  • Business Administration knowledge/experience
  • Healthcare experience