Support Associate Resume Samples

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FE
F Emard
Fatima
Emard
865 Aufderhar Dale
Philadelphia
PA
+1 (555) 893 3472
865 Aufderhar Dale
Philadelphia
PA
Phone
p +1 (555) 893 3472
Experience Experience
Boston, MA
Support Associate
Boston, MA
Swaniawski and Sons
Boston, MA
Support Associate
  • Teamwork – work collaboratively with a diverse team to provide solutions to customers
  • Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload
  • Working collaboratively to provide solutions to customers
  • Managing a team and working within a demanding environment, the roleholder is involved in the full spectrum of work and/or issues dealt with by their team
  • Provide administrative support for Business Affairs Management initiatives
  • Develop strong working relationships with cross-functional teams within Successfactors/SAP
  • Innovate and create new tools that will help SAP run simple. Anything you can think of to make the business run better will get SAP support
Chicago, IL
Client Support Associate
Chicago, IL
VonRueden, Hills and Kling
Chicago, IL
Client Support Associate
  • Working knowledge of Microsoft applications – Word, Excel, PowerPoint
  • Competitive base salary
  • Maintains current knowledge of Calamos investment management philosophy, industry events, and recent developments impacting clients and presents solutions in order to enhance the distribution business model
  • Process assigned Partners billing
  • Provides proactive sales and service support to current clients and future prospects. This involves extensive telephone (both inbound and outbound calls) contact and documentation of activities in the client management database
  • Assists with the implementation of sales force client marketing plans. Works closely with sales teams and national accounts on the development and implementation of these plans, especially as requested for calling campaigns
  • Assist customers via email and phone calls with all aspects of their accounts including property listing creation/editing, account management tools, channel partner help
present
Chicago, IL
Project Support Associate
Chicago, IL
Rohan, Stokes and Schaden
present
Chicago, IL
Project Support Associate
present
  • The Approval of the opportunity ensuring all information is correctly received from the business development managers and project managers
  • Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered
  • Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken
  • Provides back-up support to the Project manager
  • Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
  • Provides back-up support to the Project Manager
  • Assist with monitoring project activities to ensure adherence to safety and quality standards and to achieve work efficiency
Education Education
Bachelor’s Degree in Information Technology
Bachelor’s Degree in Information Technology
Belmont University
Bachelor’s Degree in Information Technology
Skills Skills
  • You have basic knowledge in OS like Windows, Linux and some good experience with Databases
  • Ability to learn quickly and apply knowledge effectively
  • Good working knowledge of ACLS, LeMans, ARS, CAS and Filenet (internal only)
  • Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real-time to resolve issues
  • Strong ability to capture a complete and accurate problem/symptom description of reported issues
  • Strong time management and prioritization skills. Utilize available time efficiently in order to achieve effective and efficient results
  • Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable)
  • Ability to work quickly and within strict timelines
  • Excellent Communication skills and ability customer centric approach
  • Maintains thorough knowledge of available merchandise, and services to assist Members in locating and selecting merchandise
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15 Support Associate resume templates

1

Trading Support Associate Resume Examples & Samples

  • Receives and communicates orders to appropriate trading personnel
  • Identifies and notifies traders of events that effect orders, including dividend declarations and stock splits
  • Provides and coordinates pricing information until the order has been executed, cancelled or expired
  • Provides support to facilitate the price adjustment and trade correction process
  • Reconciles the open order file
  • Assists in researching trade problems and suggests appropriate corrective action
  • Sets up and monitors client information and restrictions
  • Updates and maintains trade data and information in required databases
  • Supports the comparison and portfolio allocation process
  • Accepts, screens and routes telephone calls and maintains record of inquiries, as required
  • Maintains currency in trading polices and procedures
  • Operates standard office equipment and uses required software applications
  • Concepts, practices and procedures of securities trading
  • Basic accounting principles and procedures
  • Mathematical procedures required to verify and reconcile trading transactions
  • Identifying financial events that effect orders
  • Updating and maintaining information systems
  • Handling a high volume phone system
  • Operating standard office equipments and using required software applications, sufficient to create documents, spreadsheets, and business correspondence
  • Maintain currency in trading polices and procedures
2

Trading Support Associate Resume Examples & Samples

  • Leads the work of others and provides training, coaching and mentoring to less experienced associates
  • Ensures that traders are notified of events that effect orders, including dividend declarations and stock splits
  • Facilitates the price adjustment and trade correction process
  • Ensures the open order file is reconciled and that trade data and information is entered and maintained in required databases
  • Reviews trade problem research results and determines appropriate corrective action
  • Resolves comparison issues and assists in the portfolio allocation process
  • Basic investment concepts, practices and procedures used in the securities industry
  • Accounting principles and procedures
  • Lead the work of other and provide training, coaching and mentoring
3

Investor Support Associate Resume Examples & Samples

  • 2 years financial industry experience, a bachelor's degree, and FINRA Series 7 and 63 (or 66) licenses required (if you don't have either your 7 or 63, you will be required to obtain within 90 days of hire). **
  • Excellent customer service and verbal communication skills
  • Composure - must be cool under pressure and in challenging situations and respond in a patient and professional manner
  • Decision quality - must make consistently good decisions using blend of knowledge, experience and analysis
  • Ethics and values - must act in accordance with an appropriate set of core beliefs and within JPMC's personal code of conduct
  • Compliance - must be able to work effectively within numerous internal and external rules, policies, and procedures in this highly regulated industry
  • Substantial knowledge of equity and option products, economic releases and their impact on equity markets, and the ability to convey this information to clients in a clear, concise, and professional manner
  • Strong intuitive trading instincts and substantial knowledge of Exchange and OTC trading practices and policies
  • Self-motivated and the ability to prioritize responsibilities in a fast paced environment
  • Not required but are a plus: additional FINRA licenses (Series 4, 24, 55) and the ability to fluently speak Spanish
4

Commercial Bank-credit Support Associate Resume Examples & Samples

  • Provide guidance in all activities related to real estate in non-real estate businesses
  • Provide guidance on FDICIA and FIRREA events and possible credit structuring solutions
  • Provide guidance on the implications of multiple considerations (insurance, appraisals, etc.) for underwriters and credit executives taking real estate as collateral but not the primary source of repayment
  • Support the RETS team in maintaining a strong control program covering all existing and new regulatory risks
  • Responsible for ensuring that the non-real estate businesses in CB Risk comply with all relevant policies and regulations regarding the extension of credit related to real estate
  • Prepare or oversee preparation of policy compliance components of deals where real estate is collateral e.g., FDICIA, Environmental, Other Insurance and Flood, etc
  • 5 – 7 years of real estate experience, preferably credit trained
  • In depth understanding of specific regulations, policies, and procedures around FDICIA, FIRREA, flood, environmental, and regulatory reporting
  • Ability to work with cross-functional teams and interact with all staff levels
5

Client Support Associate Resume Examples & Samples

  • Provides proactive sales and service support to current clients and future prospects. This involves extensive telephone (both inbound and outbound calls) contact and documentation of activities in the client management database
  • Promotes products, strategies and value added services effectively by phone. Utilizes our fund analysis and other systems as needed to strategically leverage our client offerings
  • Assists with the implementation of sales force client marketing plans. Works closely with sales teams and national accounts on the development and implementation of these plans, especially as requested for calling campaigns
  • Must have outstanding written and verbal communication skills, superior sales skills and an excellent client service aptitude and attitude
  • Must have a professional approach towards the job/career
6

Credit Support Associate Resume Examples & Samples

  • 4 year Degree in Accounting, Finance or General Business preferred
  • Clear and consice verbal and written communication skills
  • Sound judgment, logical reasoning and exhibits a strongdrive for results and success
  • Operate effectively in a virtual team enviroment acrossgeographic boundaries
  • Efficient organizational skills, time management and close attentionto detail a must
  • Can effectively collaborate/negotiate with business partnersand assigned team to foster solid partnerships, teamwork, creditability andtrust
  • Adptability to continous learning and process changes
  • Microsoft-based computer applications (Word, Excel, etc.)
7

Account Funding & Asset Transfer Support Associate Resume Examples & Samples

  • Series 7 & 66 (63&65 in lieu of 66) preferred
  • Strong ownership and resolution skills
  • Track record of attention to detail and follow through on assignments
8

Corporate Oversight & Control System Support Associate Ny Resume Examples & Samples

  • Manage the User Acceptance Testing (UAT) process, including the review of test scripts and participation in system integration testing (SIT) and UAT. Also responsible for obtaining required sign-offs for release implementation
  • Develop influencing responsibilities with the business users and application development team
  • Strong Organizational skills
  • Ability to converse with both Technical and Business Partners in Technical or Business terms is needed
9

Merchandising Support Associate Resume Examples & Samples

  • Purchase order maintenance—this would include the timely entry of orders, a strong working knowledge of department structure, understanding of RETEK and the ability to identify discrepancies in data
  • Miscellaneous office responsibilities—e.g. filing, photo copying, faxing and email communication
  • Teamwork and communication—builds rapport and effective relationships both internally and externally, works with an open mind to find solutions, constant communication with buyer to set workload
  • Strong sense of fashion
  • Excellent customer service, attention to detail, and communication skills
10

Green Package Analytics & Support Associate Resume Examples & Samples

  • Contribute as part of a team which will often consist of all levels of the firm. Creative ideas and input are expected and sought from everyone involved
  • Ensure the accuracy of large analytical data sets and provide reporting to clients using BlackRock systems and tools
  • Analyze systems and processes to find efficiencies and improve accuracy and timeliness of reporting and reduce costs. Involves working with cross-functional teams to determine system and technical solutions
  • Understand client objectives, trading strategies and market events to effectively respond to client requests by monitoring daily trading activity
  • Communication skills to enable clear articulation while working with internal and external clients
  • Technical skills (SQL, PERL & UNIX) are a plus, but not required
11

Infrastructure Support Associate Resume Examples & Samples

  • Strong leadership, organization and critical thinking skills
  • 3+ years demonstrated experience in a production support or client service role (financial services is preferred, but not essential)
  • Strong skills in Microsoft Excel
  • Skilled in MS Business Intelligence (preferred, but not essential)
  • Strong technical background in Microsoft Windows and Unix
  • Skilled in writing SQL queries for data extraction and analysis
12

Client Support Associate, Radius Resume Examples & Samples

  • Field customer requests and own them to full resolution, including direct customer communications where appropriate
  • Monitor, track and identify patterns of issues in need of escalation from contact center
  • Develop new guidelines for management approval and then coordinate with the contact center to roll out the changes in future customer communications and interactions
  • Serve as internal expert on the features and functions of the offering from the customer’s point of view
  • Operate all of the functions for delivery so that the interactions with the contact center are seamless and the point of view of those serving customers are fully understood
  • Manage customer complaints, concerns, issues and technical challenges including, but not limited to: interfacing as needed with internal teams, formulating procedure around response to new query types and adding to the communications toolkit for the contact center, updating public domain self-help in collaboration with intern teams and contact center personnel, and handling all customer escalations
  • Serve as primary point of contact for the customer contact center, understanding service level, quality and customer service delivery status, and serving as communications liaison during challenges or time-sensitive/emergency events, such as interruptions in service
  • Minimum (3) years’ customer/call center experience
  • Experience in roles requiring active communication through all common media (phone, email, written correspondence/reports)
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, and Excel) and Prezi
  • Customer service experience an asset
  • Demonstrated ability to work effectively with a team
  • Social media experience an asset, though not a requirement
  • Ability to work efficiently under pressure, to meet deadlines, and to multi-task
  • Bilingual (Spanish and English) language skills desired
13

Cash Management Funding Support Associate Resume Examples & Samples

  • 5-7 years of experience in a supporting role within Funding Cash Management/Money Market/FX/Fixed Income businesses or related/relevant industry experience
  • Accounting experience, cash reconciliation and understanding of cash movements
  • Nostro accounts and inter-branch funding experience
  • Understanding of financial accounting, general ledger and cash accounting
  • Strong presentation skills, communication skills and project/initiative tracking capability
  • Sense of urgency and ability to operate under time constraints
  • Ability to interact with front office and other business resource groups
  • Experience with cash managing and funding account and entity positions
  • Strong accounting background with understanding of General Ledger and business line trial balances, specifically as it relates to cash position
  • Knowledge of USD payment processes
  • Cash and Nostro settlement experience
  • Strong PC skills and proficiency in the use of Excel
  • Working knowledge of FX, MM and/or Fixed Income financial products
14

Support Associate White House Black Market Bayshore Shopping Ctr Resume Examples & Samples

  • Maintains constant and timely communication with the management team
  • Ensures all new product and any needed replenishment on the sales floor (sized, steamed, and all styles represented) within 24 hours of receipt
  • Properly stores stockroom hardware, hangers, sign holders, signs, and so forth
15

Support Associate Whbm North Towne Plaza Nm3175 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
16

Support Associate Whbm North East Mall TX 3653 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
17

Support Associate Whbm South Hills Village Pa3338 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
18

Support Associate Whbm Westfield South Shore NY 3632 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
19

Support Associate Whbm South Shore Plaza Ma3432 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
20

Support Associate White House Black Market Yorkdale Shopping Center Resume Examples & Samples

  • Understands and demonstrates Chico’s FAS Canada, Co. Values and Guiding Principles with both customers and team
  • Knowledgeable of shipping/receiving/stock room Guiding Principles and the Stock Team Best Practices
  • Replenishes merchandise daily
21

Support Associate Whbm South Pointe Pavillions Ne3492 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
22

Support Associate Whbm Plz Ls Amer\hto Ry Pr Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Previous stock or cashier experience preferred
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
23

Support Associate Whbm Smith Haven Mall Ny3294 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
24

Support Associate Whbm 5th Avenue Ny3222 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
25

Support Associate Whbm North Point Village Ga3127 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
26

Support Associate Whbm Scottsdale Fashion Sqr Az Resume Examples & Samples

  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ability to demonstrate teamwork
27

Support Associate Whbm Chandler Fashion Center Az Resume Examples & Samples

  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Ability to work quickly and within strict timelines
  • Exposure to visual merchandising and product placement techniques desired
28

Support Associate Whbm Silver Sands Factory Fl Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Previous stock or cashier experience preferred
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
29

Support Associate Whbm West 8th Street Mi3479 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
30

Support Associate Whbm Short Pump Va Resume Examples & Samples

  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Previous stock or cashier experience preferred
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
31

Support Associate Whbm Fifth Avenue Fl3417 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
32

REB Credit Support Associate Resume Examples & Samples

  • Supporting the regional underwriting team with credit file maintenance, credit approval memos, and general portfolio management, with a focus on underwriting treasury products
  • Review and reconcile construction loan draws and subscription loan borrowing bases
  • Monitor internal controls and testing of construction loan draw approvals on a quarterly basis
  • Provide regional portfolio support for items related to financial reporting, appraisals, certain regulatory requirements, and other special projects as appropriate
  • BA/BBA preferred
  • Minimum of 5 years of banking experience which might include credit, credit administration, portfolio management, or construction risk monitoring
  • Possesses accounting and finance knowledge, and commercial banking experience
  • Demonstrated excellent verbal and written skills, interpersonal skills, organizational skills and analytical and problem solving skills
  • Highly motivated, independent worker within a team-oriented culture
33

Rmdm Support Associate Resume Examples & Samples

  • Four or more years of experience in administrative support activities
  • Good verbal, grammatical and written communication skills
  • Well-developed reading, writing, and mathematical skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Ability to identify and resolve exceptions and to interpret data
  • Proficient PC skills, especially Microsoft Office applications and graphics
  • Demonstrated administrative skills and acute attention to detail
34

Default Mgmt Support Associate Resume Examples & Samples

  • One to two years of experience in mortgage banking in a collection or foreclosure department
  • Basic general office and clerical skills
  • Basic reading, writing, and mathematical skills
  • Ability to collect and organize information
35

Commercial Support Associate Resume Examples & Samples

  • Effective Listening skills – ability to listen carefully and ask appropriate questions to clarify customer needs and offer appropriate solutions – taking every opportunity to gain more sales
  • The ability to build strong relationships quickly internally and externally
  • Ability to multi-task and handle numerous calls, e mails, postal mails, both inbound and outbound
  • Ability to structure and prioritize own work and communicate challenges clearly within team environment
  • Ability to use various systems (Phx, Willow, ITOOLS, Outlook, CIM, Siebel)
  • Ability to influence and sell over the phone – commercial mind-set
  • Influencing skills – ability to project a calming influence when dealing with dissatisfied or anxious customers
  • Ability to communicate (verbal and written) clearly and effectively both with customers and with other functions
  • Understand product and service offering available to Customers
  • Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
  • Able to challenge current processes and simplify, following through to implement any change
  • Demonstrate eagerness around self-development and the ability to take on feedback and respond positively to this
36

Transaction Support Associate Iii First Shift Resume Examples & Samples

  • Reviews all inserted adjustments that require threshold approval
  • Receives all inbound banking center/mart routes which includes logging receipt entries into database, completing branch discrepancy log as needed and delivering work to document prep
  • Maintains a working knowledge of all capture machines (NCR 7780s, Itrans, IBM 3890#s) in order to perform image capture. Power encode functions as assigned. Performs hardware maintenance as needed
  • Two (2) years of production-environment and advanced balancing experience required
  • Intermediate math and accounting skills are preferred
37

Transaction Support Associate Iii nd Shift Resume Examples & Samples

  • Inserts advice of corrections as needed
  • Possesses extensive knowledge of internal documents to ensure accuracy of document processing
  • Performs End of Day encoding of Reprocessed Cashletters via the 7766 encoding machine
  • Meet and maintain production and quality standards as set by work type and process
  • Manages the workflow of jobs from the BAP to the MICR system and escalates any issues if required
38

Channel Partner Support Associate Resume Examples & Samples

  • BA/BS degree or equivalent practical experience
  • Knowledge of publishing products, such as AdSense, Doubleclick, etc
  • Demonstrated product support experience, account management skills, and comfortable with a team-based approach
  • Business sense, problem solving, project management and analytical skills
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience
  • Manage Global support issues of Channel Partners from Dublin, focusing on solving issues in an efficient, customer focused manner. Issue examples include payments, policy, reporting, etc
  • Develop resolution plans for these support issues that can be scaled, with a goal of reducing the reactive workload of the Channel Partnerships team
  • Manage relationships with internal stakeholders including senior leadership team and a broad spectrum of other functions such as engineering, finance and marketing
  • Work on Channel related projects to consistently improve processes, procedures, relationships and measurement
39

Transaction Support Associate Resume Examples & Samples

  • Researches and resolves all out-of-balance transactions that could not be resolved by normal balancing methods
  • Escalates any issues to management that cannot be resolved
  • Coordinates advice distribution with Mail Operations
  • Prints and reports all advice notices that were created during balancing
  • Performs ten-key input for MICR line completion. Maintains consistent keying speed with accuracy
  • Maintains Transaction Manager password
  • Monitors and manages the BAP Workflow system. Prioritize jobs as needed
  • Supports management in processing functions such as End of Day, Restarts and other trouble shooting processes
  • Ensures all captured transactions are in balance and uploaded from the Transaction Manager application to the SuperMICR application
  • Inspect P.O.D. batches for hardware (staples, paper clips) to ensure all work is in the appropriate order. Inserts control documents as specified and deliver work to image capture
40

Project Support Associate Resume Examples & Samples

  • Support training and technical assistance activities for federal education initiatives
  • Support education evaluation (research) activities, including reviewing literature, instrument development, and site visit support
  • Oversee the work of Research Assistants and Analysts
  • Assist in developing and preparing written reports and web products, training materials, and/or other deliverables
  • Lead and/or support data collection, data entry, and data analysis (quantitative and qualitative) activities
  • Assist with conference and meeting planning tasks
  • Report on progress in terms of activities, outputs/deliverables, and outcomes and provide timely communication to internal staff, partners, clients, and grantees, as appropriate
  • Support business development activities including conducting literature searches, identifying experts, serving as a proposal coordinator and/or preparing appendices
  • Bachelor’s degree in Education, Social Science, Public Policy, or related discipline required, with a minimum GPA of 3.0
  • 3+ years of related professional work experience
  • Demonstrated proficiency in MS Office products: Word, Excel, PowerPoint, and Outlook
  • Experience and/or interest in community and education reform key topics, including teacher effectiveness, school turnaround, college and career readiness, educator equity, dropout prevention, substance abuse prevention, community coalition building, and standards and assessment
  • Experience conducting/writing literature reviews and writing annotated summaries of research
  • Experience summarizing research data such as frequencies, means, and standard deviations
  • Experience providing general project support, such as activity tracking, task coordination, and document formatting
  • Experience leading or managing tasks and activities
  • Experience conducting logistics for planning and executing meetings and conferences
  • Exceptional verbal and written communication skills, including experience in independently developing reports, briefs, and presentations
  • Ability to plan and organize work, set priorities, meet critical deadlines, and follow up on assignments
  • Ability to think analytically, define, and thoroughly document tasks
  • Strong interpersonal skills with the ability to work both independently and as a team member
  • Strong problem-solving and decision-making capabilities
41

Store Support Associate Resume Examples & Samples

  • Clean and maintain store physical plant-floors, walls, baseboards, ceiling tiles, air vents, and restrooms
  • Clean and maintain break room appliances, light fixtures, water fountains and store fixtures
  • Keep garbage containers clean and replace bags as needed
  • Preform general maintenance in store as necessary such as
  • Must recognize the proper cleaning solutions, procedures and safety guidelines for each task
  • Able to plan, prioritize and multi-task efficiently and productively
42

Store Support Associate Resume Examples & Samples

  • Process merchandise received and prepare for selling floor placement – properly folded or hung
  • Process paperwork (i.e. monitor inventory of stockroom supplies and advise management of supply needs.)
  • Process damaged merchandise, returns to vendor and transfers
  • Perform other duties assigned by the supervisor as requested
  • Must demonstrate effective communication skills and ability to work well with others
43

Store Support Associate Resume Examples & Samples

  • Replace burnt light bulbs
  • Repair vacuum belts and change bags
  • Carpet cleaning
  • Minor painting
  • Minor miscellaneous repairs
  • Perform all tasks safely and assumes ownership for customer and associate safety in accordance with Bealls Inc. policies and procedures
  • Monitor supply of cleaning products, restroom supplies and communicate requests to Manager
44

Ccount Support Associate Resume Examples & Samples

  • Act as the knowledge manager for the engagement team, and manage databases and/or websites
  • Proactively identify project risks, and opportunities for improving processes
  • Help coordinate multi-location engagements, using effective communications
  • Develop strong working relationships with external client personnel, and anticipate client needs
  • Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered
  • Capture and share knowledge with key stakeholders, using agreed channels
  • Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, pre-approval and other regulatory requirements
  • Help monitor various engagement related processes, such as engagement planning
  • Help the engagement team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets). Work with the Financial Management Associate on these issues
  • Gain a strong knowledge of the service line and the engagement, and of Ernst & Young's structure, key personnel and firm policies/procedures
  • English language skills - excellent written and communication
  • Excellent listening, influencing, interpersonal and presentation skills
  • Adept at resolving complex problems
  • Understanding of independence rules, with an ability to and use firm tools, such as Global Tool for Acceptance & Continuance (GTAC), Business Relationships Evaluation & Tracking (BRET), Global Independence system (GIS), and Global Financial Industry Services (GFIS)
  • Ability to effectively manage concurrent projects, and prioritize multiple tasks, including multi-location coordination
  • Adept at summarizing and concluding activities, applying appropriate documentation standards
  • Adept at protecting confidential and proprietary information
  • Proficient in standard and service line-specific software applications and databases such as Microsoft Excel, Project, and Global Accounting & Auditing Information Tool (GAAIT)
  • A minimum of 7 years in a related field
45

Business Applications Support Associate Resume Examples & Samples

  • Provide remote training and support focused on timely solutions and just-in-time training responses for PCG offices and Correspondent firms seeking assistance with business applications
  • Provide subject matter expertise in a broad range of systems, processes, programs, and tools
  • Provide assistance with escalation and referral for other service/support requests
  • Provide heightened support function during integrations and when new users or new technologies are introduced
  • Participate on cross-functional teams during projects and campaigns
  • Prioritize and manage multiple cases and relationships in a time sensitive environment
  • Track cases and solutions and assist with documentation and reporting needs of the department
  • A four-year degree or relevant industry experience
  • Minimum two years experience in the financial services industry
  • Effective written and oral communication skills with attention to detail
  • Strong customer service skills as demonstrated by an ability to anticipate and meet customer needs
  • Proven ability to effectively build relationships and partner with clients, users and colleagues
  • Ability to work on multiple initiatives and deliver consistent results
  • Proficiency with all Microsoft Office applications
  • Support and/or training experience
  • Technology rollout experience, preferably with financial services firm
  • Experience and background in brokerage industry operations
  • Working knowledge of any/all of RBCWM’s applications and other financial advisor applications; ClientSource, BETALink, WealthStation, BPSWeb, CommissionWeb, PostEdge, Thomson ONE, ClientView
  • Series 7 and 63/65 or 66
46

Transaction Support Associate Resume Examples & Samples

  • Codeline and Amount Keying: Performs ten-key input for MICR line completion. Maintains consistent keying speed with accuracy. Possesses extensive knowledge of internal documents. Maintains Transaction Manager password
  • Balancing: Ensures all captured transactions are in balance and uploaded from the Transaction Manager application to the SuperMICR application. Inserts advice of corrections as needed. Maintains Transaction Manager password
  • Possess extensive knowledge of internal documents to ensure accuracy of document processing
  • Machine Operations: Maintains a working knowledge of all capture machines (NCR 7780s, iTRANS, IBM 3890#s) in order to perform image capture. Power encode functions as assigned. Performs hardware maintenance as needed
  • P.O.D. Receipt: Receive all inbound banking center/mart routes. Log receipt entries into database. Complete branch discrepancy log as needed and delivering work to document prep
  • Document Prep: Inspect P.O.D. batches for hardware (staples, paper clips). Ensure all work is in the appropriate order. Insert control documents as specified and deliver work to image capture
  • One (1) year of production-environment experience required
  • Ability to meet quality standards in a production environment
47

Investor Support Associate Chase Wealth Management Chicago Resume Examples & Samples

  • Requires either FINRA series 7 and 63 licenses or to obtain licenses within 90 days of hire
  • Requires previous investment or brokerage industry experience
  • Requires excellent customer service and verbal communication skills
  • Action oriented - should be motivated by challenging opportunities and thrive in fast paced environments
48

Support Associate Boston Proper the Inn on Fifth Fl8003 Resume Examples & Samples

  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
  • Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
  • Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
  • Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
  • Ensures new products are properly merchandised and represented in a timely manner
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
49

Black Rock Alternatives Client Support Associate Resume Examples & Samples

  • Coordinate account level reporting and distributions to clients (i.e. monthly, quarterly, and annually)
  • Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation
  • Assume role in the integration of BlackRock Alternative products from new and existing BlackRock businesses, with an eye for consolidating all client servicing for alternative products under the auspices of one team and platform
  • Ability to multi-task, balance multiple priorities and meet deadlines in a fast-paced and changing environment
  • Ability to support cross-functional projects and teams
  • Business, Financial, and Legal acumen
  • Analytical problem-solving and troubleshooting skills
  • Working knowledge of administrative fundamentals
50

Pearson English Customer Success Support Associate Japan Resume Examples & Samples

  • Job Description*
  • Respond to request and queries from customers using Pearson English products/services in any English while ensuring Customer Satisfaction. Manage and answer Internet-based inquiries from customers in Japanese and English mostly via email. This is a must have
  • Any additional language skills is a huge plus
  • Analyze problems regarding non-functioning software and recommend corrective action. Recommend solutions to customer’s application questions
  • Provide proactive and reactive customer service to ensure the customer is receiving adequate support from the company
  • Develop strong working relationships with cross-functional teams across Pearson English and coordinate with various departments within the company to ensure that customer needs are handled in a timely manner
  • Develop and maintain technical expertise in all Pearson English products/services
  • Research, document, and escalate cases according to procedure or protocols
  • Champion customer driven feedback to functional areas in order to influence process/product improvements
  • Develop positive customer (internal and external) relations
  • Coordinate with various departments within the company to ensure that customers needs are handled appropriately and in a timely manner. Develop strong working relationships with cross-functional teams across Pearson English
  • Actively participate in job related training
  • Author or translate technical documents in different languages as needed on common issues and solutions in order to build the knowledge base
  • Conduct Technical Tests for existing and prospective customers. Collaboration with Account Management team members to address account-level issues
  • Assist with technical testing and issue resolution, such as those related to firewalls or media issues with Adobe Flash or our Pearson English Products/Services may also be necessary
  • Conduct all customer interactions in a manner that presents Pearson English in a positive light
  • Assist in the translation, maintenance, and updating of technical documentation associated with the product line
  • Must be able to troubleshoot software problems and provide quick and effective solutions to resolve issues
  • 2 to 4 years of equivalent work experience in a fast-paced support environment
  • Excellent computer skills and familiarity with the Internet and SaaS business model
  • Must have excellent soft skills and “can-do” attitude
  • Must be a team player and open to working in a diverse cultural team while maintaining local cultural and policy requirements
  • Proficient with Windows Operating system, Microsoft Excel, Word, Power Point, and Outlook
  • Should be familiar with multiple web browsers (IE, Firefox, Safari, Chrome) and operating platforms (Windows and Mac). Device support experience (phones, tablets) a plus
  • Proven Technical aptitude. Experience or knowledge in software applications along with experience using the Internet and web-based solutions
  • Working experience in any standard CRM tools, screen-sharing, effective communication, software quality assurance tools and collaboration tools
  • Superior customer service skills with experience in handling difficult customer situations. Ability to manage multiple projects, set priorities, work independently with changing priorities, and perform under pressure
  • Ability to work with sensitive and confidential material and possess excellent judgment. Ability to acquire and apply new technical knowledge quickly
  • Strong Troubleshooting and analytical skills to be able to isolate technical issues for resolution or escalation
  • Developing networking and protocol knowledge: SMTP, DNS, FTP, SSH, TCP/IP, RMTP. Candidate should be ready to use a script or knowledge base article to explain these protocols along with a fundamental understanding of proxy servers and settings
  • Strong organizational, time management and prioritization skills
  • Strong written and verbal communication skills in English along with support language(s)
51

Collection Support Associate Resume Examples & Samples

  • Generate departmental reports utilizing Microsoft Office applications
  • Manage all outgoing and incoming mail, including return mail processing
  • Schedule and coordinate various administrative functions
  • Monitor voicemail and messaging for manager and client service advisors
  • Answer/respond to customer inquiries and requests
  • Process various payments and prepare debit/credit memos
  • Accurately document call details in the appropriate bank systems
  • Comply with company and regulatory requirements
  • Manage ordering supplies
  • Must be able to make decisions and follow established procedures
  • At least six months to one year office/clerical or loan processing experience
  • Must be organized and multi-task oriented
  • Must be able to work in a team environment
  • Experience with bank systems (i.e., ALNOVA, TSYS2, CACS, etc.)
  • Prior insurance experience (claim filing, adjusting)
52

Commercial Support Associate Resume Examples & Samples

  • Ability to multi-task and handle numerous calls, e mails, faxes, postal mails - both inbound and outbound
  • Ability to use various systems (Phx, Willow, ITOOLS, Outlook, Commander, Siebel)
  • Ability to influence and sell over the phone – commercial mindset
  • Ability to communicate clearly and effectively both with customers and with other functions
  • Demonstrable track record of Commercial Excellence and External Focus with significant success in customer facing roles
  • Exceptional clear thinking and excellent organizational skills with the ability to structure own workload effectively and manage multiple priorities
  • Inclusiveness – Proactively builds relationships with the customer and internal stakeholders, demonstrates high level of enthusiasm and commitment to driving 100% customer satisfaction
  • Effectively manage customers across customer portfolio
  • Increase customers’ satisfaction efficiently managing & resolving requests
  • Organize & prioritize quote requests, ensuring competitive pricing & proactive chasing
  • Offer added value information pro-actively to customers/Account Managers
  • Manage all role activities (existing procedures, customers’ contracts & policies)
  • Work closely with customers ensuring high levels of data is received & maintained
  • Ability to manage & maximize order opportunities, with a comprehensive understanding of pricing placement
  • Able to work under own drive to deliver on deadlines
  • Demonstrate an eagerness around self-development and the ability to take on feedback and respond positively to this
  • Strong communication skills written and oral
53

Cem E Fx Ett Operate Support Associate Resume Examples & Samples

  • Strong knowledge of cash and derivative products, ideally within FX
  • Demonstrable experience of supporting a low-latency business
  • Able to apply understanding of product set and trading to the role
  • Strong understanding of investment banking business process
  • Strong communications skills
  • Windows
  • Perl / Unix / Unix scripting
  • Preferable Technical Skills
  • Experience of supporting external / internet facing applications
  • All round UNIX / Linux / Windows skills. Able to read and interpret / diagnose scripts in the event of failure
  • Experience of using databases such as Oracle / Sybase for queries
  • Python (Highly desirable)
  • Exposure to 29West / Informatica ULLTRA low latency messaging
  • Experience of using Corvil monitoring outputs
  • Experience of configuration and usage of Geneos monitoring platform
  • Experience Required
  • 2+ years of work experience with a Capital Markets firm in a client facing function
54

Field Support Associate Sal K Resume Examples & Samples

  • Strong interpersonal skills, client service and support focused, dependable, flexibile, high level of motivation and a positive attitude
  • Exceptional organizational skills, proofreading capabilities, meeting planning/logistics experience and the ability to prioritize effectively
  • Ability and willingness to deal with change
  • The successful candidate must exercise sound judgment, discretion and maintain a high level of confidentiality at all times
55

Client Support Associate, Bmo Investor Line Resume Examples & Samples

  • University or College diploma/degree or equivalent experience
  • Conduct and Practices Handbook, Derivatives Fundamentals Course and Options Licensing Course are highly desired
  • Knowledge and understanding of industry regulations & standards
  • Broad knowledge and understanding of BMO InvestorLine Inc. products and services
  • Ability to work in a high stress environment
  • Ability to adapt in a fast-paced, changing environment
  • Must be resourceful, patient and resilient
  • The incumbent should be self-motivated and have the ability to work independently
56

Investor Services Support Associate Resume Examples & Samples

  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to work effectively both individually and within a team environment
  • Minimum of 2 years of administrative or clerical experience required
  • Minimum of 2 years of Investor Services experience preferred
57

Finance & Operations Project Support Associate Resume Examples & Samples

  • Report to the SGM Head of Operations and Finance to assist with various day-to-day operational tasks
  • Support the completion of various on-going Finance and Operations projects
  • Provide on-going operational support for all Executive SGM meetings and events (i.e. Schedule meetings, confirm attendees, draft agendas/ pre-read material, scribe meeting minutes, and post-meeting minutes)
  • Create and maintain an easily digestible SGM New Team Member On-boarding Pack for staff based at the Global HQ and around the world
  • Assist with the creation, execution and deployment of the SGM SharePoint site and add content and regularly edit all updates to SGM Finance and Operations SharePoint and CHS sites
  • Fluent in English - both written and verbal
  • Ability to manage multiple project responsibilities and meet deadlines under tight deadlines
  • Outstanding organizational skills and excellent attention to detail
  • Skilled at juggling conflicting demands, planning & prioritizing effectively
  • Ability to communicate at different levels within the organization (i.e. Partner to peer level associate)
  • Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail
  • Strong computer skills, including advanced Microsoft Excel, PowerPoint, SharePoint etc
  • 3-4 years of relevant experience as a project coordinator, operations support, and/or project management
  • Bachelor’s degree in relevant field (e.g. Economics, Finance, Business, Statistics) or equivalent work experience
58

Credit Support Associate Business Banking Resume Examples & Samples

  • Portfolio management, loan servicing and support experience
  • Must have working knowledge of credit from Commercial LOB
  • Operate effectively in a virtual team environment across geographic boundaries
  • Efficient organizational skills, time management and attention to detail
  • Self starter
  • Word and Excel
  • Understand "Know Your Customer" policy
  • Knowledge of the following applications and products: GMS, AFS, Navigator, GUS, Virtual Vault, Everest
59

Credit Support Associate Business Banking Resume Examples & Samples

  • Moderate credit skills/experience (e.g. financial accounting, commercial lending theories, industry awareness, loan structuring, etc.) but with good analytical aptitude and desire to learn, Sound judgment, Excellent verbal and written communication skills, Information resourcefulness, Strong attention to detail and follow-up skills, Understanding the Bank's credit culture, adhering to credit policies and guidelines, and documenting and justifying exceptions, where appropriate
  • Knowledge of the following applications and products: GMS, AFS, CIBR, GUS, Virtual Vault, ECRIS
  • Bachelor's degree in business administration, finance, accounting or economics desired
60

Trade Floor Support Associate Resume Examples & Samples

  • 10+ years of IT experience; 5+ years of current Trade Floor Support experience
  • Good understanding of control principles – Release, Change Management, etc
  • Previous experience with building and client distribution architecture
  • Used to working to best practice methodologies, such as ITIL
  • Experience with Windows 7; Office 2003 and 2010, specifically Excel and Outlook; Active directory; Exchange user administration; Market Data Application Support; VOIP Phones; and Networking – TCP/IP/Routing
61

Pages Integrity & Support Associate Resume Examples & Samples

  • Develop compelling analyses to execute data-informed initiatives that improve customer experience and drive growth of Facebook Pages
  • Review and take action on suspicious admin behavior while identifying trend characteristics that can enhance automation
  • Partner with Product and Engineering teams to solve problems at scale
  • Leverage data informed insights to drive new products and initiatives
62

Support Associate Resume Examples & Samples

  • Maximizes personal sales at all opportunities and provides a friendly and welcoming environment
  • Communicates effectively with customers to determine needs
  • Demonstrates ways to increase personal and store productivity
  • Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
  • Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service
  • Ensures ease of customer shopping experience through visual presentation and overall store maintenance
  • Actively participates in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding, and floor changeovers
  • Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile
  • Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
  • Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy
63

Forex Trading Support Associate Resume Examples & Samples

  • Support and monitoring FX trading issues
  • Trade confirmation with retail clients and institutional clients
  • Coordinate and settlement monthly invoice
  • Handle FX Options and Structured Products and perform P/L management
  • International management report preparation
  • Candidates with more than a year FX, or FX options, derivative products are welcome to apply
  • Business level English and business level Japanese required
  • Governance and control of liquidity knowledge preferred
64

Accident Management Support Associate Resume Examples & Samples

  • Relevant experience in all aspects and types of Accident Management Claims
  • Experience of working in a customer focused environment with the ability to demonstrate excellent customer service skills and show empathy for a customer’s situation
  • Ability to demonstrate good relationships with insurers, brokers, experts and repairers
  • Demonstrable experience of working in a busy office environment with excellent time management skills, organisation skills, the ability to prioritise work, meet deadlines, work calmly under pressure and have persistent application to the tasks in hand
  • Excellent Communication Skills in Dutch, French and English (interpersonal, listening, written and oral)
  • The ability to work as part of team and make a positive contribution
  • Ability to take accountability and work on own initiative without supervision
  • Ability to demonstrate a problem solving approach
  • Demonstrable commitment to confidentiality
  • Excellent IT Skills with proven experience in Microsoft Packages
  • Excellent administration skills
  • Demonstrable commitment to goals, objectives and vision of the organization
  • Good knowledge of Ms Office (Excel, Word)
  • A flexible approach to work to meet the needs of the business and the role
  • A friendly, positive, enthusiastic and professional character
65

Operational Support Associate Resume Examples & Samples

  • Proficient in keyboarding/ data entry
  • Previous experience with spreadsheets, such as Microsoft Excel
  • Ability to multi-task and focus on more than one project at a time
66

Tier Support Associate Resume Examples & Samples

  • Research and troubleshoot questions and problems with Insight and Learning digital software applications
  • Analyze server logs, email notifications and query various database systems to
  • Research customer issues
  • Provide information to Engineering by thoroughly documenting escalations
  • Provide information to Account Management, Customer Care and Sales
  • Provide current event information and training to the team pertaining to their area of expertise
  • Serve as a liaison between Tier 1 and Engineering
  • Assist with incoming helpdesk calls and emailing Technical Support when necessary
  • Some travel may be required, but no more than 10% and maybe twice a year
  • Bachelor of Science degree
  • Proven experience working with one of the following programming languages (Python, Java, Javascript, PLSQL)
  • Must be able to read and write technical documentation
  • Must be available for minimal travel – no more than 10%
  • Degree in Computer Science
  • Experienced with either MongoDB, Vertica, Oracle , PostgreSQL or Amazon RDS databases
  • For deployment assistance knowledge of various network topologies, protocols, including common proxies and firewalls is a plus
67

Advisory Operations Trust Support Associate Resume Examples & Samples

  • Process, reconcile payments and oversight to be dispersed to Morgan Stanley Professional Alliance Groups (PAGs)
  • Provide support to Morgan Stanley Financial Advisors by performing many various tasks in which daily responsibilities include but are not limited to
  • Conduct extensive fee analysis of FAs book of business to provide them with information on revenue trends
  • Journal revenue to and from Morgan Stanley FAs, MS clientele, and MS house accounts
  • Reconcile MS margin account balances for such activity conducted firm-wide on MS 3D system
  • Seek innovative cost-efficient ways to improve processing and reduce manual intervention and hence mitigate risk
  • Communicate across multiple departments, peers, and upper management on a daily basis to facilitate the completion of projects and/or daily tasks
  • Act as the primary escalation point on issues raised from the team, field, call center, technology, and business
  • Individual will be responsible for ensuring that fellow personnel meet all project deliverables on time
  • Consult with and perform tasks for several different departments: Product, Mutual Funds, AP, IT, Finance, and Legal
  • Exercise commercial judgment to drive business results
  • Create an inclusive environment and encourage diversity of thought
  • Exhibits learning agility by seizing opportunities to both learn and teach through work experiences
68

Engagement Support Associate With Fluent English Resume Examples & Samples

  • Prepare regular and AD HOC budget reports
  • Engagement maintenance in financial system
  • Rebooking of employees hours and expenses
  • Preparation of daily and weekly statistics
  • Respond to customer queries via e-mail and phone in a timely and professional manner
  • Conduct regular conference calls with key contacts on the Client side
  • Ensure that all tasks are carried out in accordance with process documentation and they meet Service Level Agreements
69

Retail Support Associate Overnight, On-call Resume Examples & Samples

  • Organizing merchandise by style, size and color on the selling floor and stockroom
  • Locate pre-sold merchandise for customers as needed
  • Poised polished and professional
70

Ey-account Commercial Support Associate Resume Examples & Samples

  • You will support the Account Lead, working with the account team to
  • Maintain contract and engagement tracking logs and proactively chase for updates
  • Support the contract management activities of engagements
  • Prepare relevant management information for internal and external use
  • Optimise engagement margin through monitoring and challenging adherence to margin drivers
  • Ensure client protocols are followed
  • It will involve developing relationships with the EY account and finance teams and working with closely with engagement delivery teams
  • There are strong opportunities for role progression and increased responsibility for candidates who demonstrate potential and desire to learn
  • Organised with good time management skills
  • Strong data manipulation and reporting skills (particularly in Microsoft Excel) with a high degree of accuracy and attention to detail
  • Able to demonstrate initiative in approach to problem solving
  • Able to work under pressure, to tight deadlines, and to prioritise competing demands effectively
  • Credible, confident and resilient to deal with challenges from partners and managers in the business
  • Good team player with ability to interact with staff at all levels
  • Proficient user of MS Excel, Word and Powerpoint, plus familiarity with standard email packages
  • Good understanding of a professional services firm and experience in this area desirable but not essential
71

AP Team Support Associate Resume Examples & Samples

  • Support to Managers and local teams on relevant topics,
  • Organize department routines by drafting meeting agenda, preparing meeting material, coordinating participants where relevant, follow-up on outstanding issues,
  • Coordinate department’s VC and teleconference,
  • Order office supplies and maintain inventory to ensure availability of resources,
  • Troubleshoot day-to-day issues (e.g., equipment service issues, missing passport and computer problems) in order to promote the smooth, efficient operations of the department,
  • Enter invoiced amount into SAP to confirm that services have been received and to iniate vendor payment,
  • Organize department property (e.g., office supplies, files and equipment) for moves and/or reorganizations,
72

Temporary Support Associate Resume Examples & Samples

  • Greeting customers in a positive, upbeat and friendly manner
  • Accurately receive and stock merchandise
  • Keep an organized and tidy work area
  • Maintain the stock room and replenishing selling floor
  • Assist Sales Associates in the sales transaction process
  • Handle facets of the sales transactions such as the operation of the cash register
  • Participating in team meetings and training seminars
  • Prior retail sales experience in a high-end or specialty retail, a plus
  • Detail-oriented and conscientious
  • Proven ability to multi-task and work in a fast-paced environment
  • Flexibility with work schedule, including evenings and weekends
73

PC Administrator & Support Associate Resume Examples & Samples

  • Bachelor’s Degree related to Computer Science or Information Systems with 1 year of experience, or a High School Diploma/G.E.D. with 4 years of experience
  • Solid knowledge of Microsoft desktop systems
  • Excellent knowledge of local area networking, copper and fiber wiring, departmental concentrators and switches
  • Ability to handle multiple assignments with changing priorities while still meeting deadlines
  • Ability to learn new technology as required for the job using documentation and other available resources
74

Help Desk / Desktop Support Associate Resume Examples & Samples

  • 3+ years of experience in Tier 1 and Tier 2 support levels
  • Experience supporting Windows/Microsoft Office/Active Director/Exchange
  • Experience supporting MDM
  • Great interpersonal skills
75

Finance Support Associate Resume Examples & Samples

  • Proficiency with Microsoft Excel, Work, and Outlook
  • High regard for attention to detail, accuracy and quality
  • Client-service minded
  • Ability to multitask and work under tight deadlines
  • SAP background
76

PC Admin & Support Associate Resume Examples & Samples

  • 4+ years of experience in Software Training on PCs and mobile devices
  • Exceptional Technical Software training
  • Competency with basic computer (PC, mobile devices) and software trouble-shooting
  • Excellent communications skills (written and verbal)
77

Credit Support Associate Resume Examples & Samples

  • Responsible for a team of Credit Documentation Specialists including productivity, timeliness, accuracy, performance management, career planning, development, individual training needs
  • Provide a collaborative, communicative and productive environment for all Credit Documentation Specialists
  • Actively participate in Credit Documentation calls led by the Credit Documentation Manager
  • Escalate issues, resolutions, best practices to Credit Documentation Manager
  • Lead regular meetings to update staff on changes to processes, systems, procedures, solve issues, share best practices
  • Communicate frequently with credit staff regarding issues
  • Effectively implement changes through communication with Credit Documentation Specialists and impacted partners
  • Monitor and actively work documentation reports
  • Participate in national projects related to processes, systems, and procedures
  • Work closely with GHHN credit leaders (Credit Executives, Sr. Underwriters) to resolve issues related to documentation including timeliness and accuracy
  • College degree preferred or equivalent experience
  • Minimum of 8 years professional experience in loan/product operations or a credit/lending environment
  • In depth experience with related credit systems such as Exposure Now, eCLIPS, LIQ, DealWorks, GTS Inquiry, et cetera
  • In depth knowledge of credit products
  • Superior verbal, written and organizational skills
  • Detail oriented with ability to multi task and work in a team based environment
  • An evidenced and accomplished history of independent problem solving work
  • Ability to work under pressure in a team environment
  • Change agent who can identify and implement the most effective processes to support the GHHN Credit business
  • Experience with leading projects, teams
78

Store Support Associate Resume Examples & Samples

  • Plans and executes product placement on the sales floor per Bealls standards
  • Supports in executing adjacency and planogram directives in partnership with Merchandise Manager and Area Managers
  • Communicate successes, opportunities and solutions to the Store Management team
  • Minimum 1 year of merchandising experience
  • Knowledge of floor sets and planograms
  • Work varying hours and schedules, including evening, weekend and overnight shifts
79

Clinical Data Analytics Support Associate Resume Examples & Samples

  • 5 years of pharmaceutical industry experience
  • Familiar with clinical trial and drug development process
  • Ability to work in clinical planning and tracking systems
  • Demonstrated proficiency in applying basic principles and procedures for project planning/tracking, and clinical trial management
  • Strong understanding of interdependencies of various clinical databases and implications on business process when databases are changed
  • Great attention to accuracy and detail
  • Comfortable with data in table/report format
  • Good communication, organizational, and tracking skills
  • Customer-focused
  • Knowledge of project reporting tools
80

Field Support Associate Resume Examples & Samples

  • Strong interpersonal skills, initiative, dependability, flexibility, high level of motivation and a positive attitude
  • Excellent written and oral communication skills with the ability to interact effectively and professionally with all levels in the organization
  • Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes
  • Willingness to learn all departments and corporate systems, new technology and responsibilities as they arise
  • Ability to manage multiple projects and complete assignments within required time frames
  • Strong understanding and knowledge of life insurance (preferred)
  • Ability and willingness to deal with change and ambiguity
81

Engagement Support Associate Resume Examples & Samples

  • Provide administrative and logistical coordination support for the planning and implementation of stakeholder engagement activities and events targeting a variety of groups (e.g., science program managers, report authors, disciplinary experts such as adaptation planners, climate-interested public)
  • Predominately serve as home office support for engagement staff traveling to field events and conferences
  • Assist in gathering and editing content for USGCRP’s e-newsletter, website, and social media presence
  • Assist in identifying and gathering potential sources of content for engagement products (e.g., fact sheets, presentations, brochures, etc.)
  • Manage a roster of communications partners within the Federal Government to facilitate communication both within agencies and to their audiences; engaging with existing networks and contacts to maintain accuracy and expand the roster
  • Manage contact information for non-Federal stakeholders in a centralized stakeholder contact management system to support distribution of engagement materials, working with other USGCRP staff to identify and curate target audiences as appropriate
  • Support leadership in responding to formal and informal requests for information by performing necessary research and data calls
  • Design and produce collateral materials for stakeholder engagement activities (e.g., summary documents, fact sheets, presentations, brochures, etc.)
  • Design and produce conceptual and process diagrams for scientific and narrative reports
  • Support graphics/image source identification and figure development for narrative reports (e.g., strategic plan, Our Changing Planet annual report, National Climate Assessment)
  • Assist with maintaining up to date image galleries from key USGCRP reports and fielding image use and copyright inquiries
  • Support development of a branding kit and identity guide for USGCRP; including templates for presentations, documents, business cards, fact sheets, etc., and ensure staff are applying branding/identity principles to products
  • Oversees the production of outreach materials, serving as a liaison with design and printing vendors, and programmatic staff as appropriate
  • Performs day-to-day management of program website GlobalChange.gov, packaging and preparing as well as publishing content. Maintains GlobalChange.gov as a vibrant, authoritative, and timely website with regularly rotating content that encourages traffic acquisition and retention
  • Manages the USGCRP social media presence (e.g. Twitter, Facebook), packaging and scheduling posts and tracking analytics
  • Additional duties or assignments as assigned based on priority needs
  • Bachelor’s degree and at least two years professional work experience or equivalent combination of education and experience in a field related to communications, graphic design, or environmental sciences
  • The ability to handle confidential/sensitive information in a manner consistent with UCAR policy, acting with integrity and exhibiting behavior that merits public trust and confidence
  • Basic experience supporting the planning and organization of meetings and events such as seminars, public forums, and workshops
  • Intermediate experience gathering, analyzing, and presenting technical information in digital and print formats suitable for both general and non-technical audiences
  • Intermediate experience synthesizing information from multiple content owners into deliverables such as summary documents and communications products
82

Support Associate Resume Examples & Samples

  • Provide administrative support for Business Affairs Management initiatives
  • Research via telephone, Internet, and internal systems
  • Updating internal systems
  • Interact with other departments
  • Perform or assist as needed with departmental administrative functions
  • Assemble Director Review Forms
  • Ascertain applicable information regarding businesses
  • Bachelor’s degree or equivalent preferred
  • Minimum 1 year experience in an office environment preferred
  • Continued demonstration of a high degree of confidentiality
  • Proficiency in Microsoft Office suite, particularly Word and Excel
  • Research skills
  • Punctuality and reliability
  • Detail-oriented and strong organizational skills
  • Ability to multi-task, work independently and take initiative
83

Marketing Service Support Associate Resume Examples & Samples

  • Troubleshoot and resolve marketing inquiries/problems from advisors via marketing phone lines and e-mail communication. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
  • Work with advisors to discuss needs related to social media, develop practical usage guidelines, identify best practices, and act as a first contact for compliance-related questions
  • Capture and share field feedback to inform the development of best practices and delivery of relevant, results driven marketing tools. Help identify trends regarding usage, impact, provide insight to identify improvement opportunities. Help improve our organizations offerings by thoughtful analysis of open/re-occurring issues, client needs and general feedback
  • Partner with marketing associates to help with the service aspect of their role including any project information, order status, etc. for custom order inquires
  • Evolve knowledge of marketing platforms, business and industry by participating in educational/ training sessions
  • Exceptional phone skills
  • Strong troubleshooting and relationship management skills
  • Strong leadership and customer focus/service skills
  • Ability to partner effectively with others
  • Demonstrates commitment to high professional ethical standards and a diverse workplace
  • LI-VE1
  • LI-Recruiter
84

Venture Capital Project Support Associate Resume Examples & Samples

  • Support the development of the Quarterly VC Press Talking Points and Center of Excellence deck (i.e. Prepare, edit, and help post presentation materials)
  • Research and validate external market share data through online lists and publications (i.e. Fortunes Fastest Growing Companies, Forbes Unicorn, and CB Insight Unicorn lists)
  • Update Dow Jones VentureSource with audit information based on revenue reports and external market share lists
  • Collect news stories on all VC investing and exit activity for Monthly VC Bulletin (i.e. VC global trends, hot beds, etc.)
  • Coordinate the monthly VC Revenue Reporting between Area region leaders and GFIS Finance teams (i.e. Run quality check on reported revenue numbers & support the presentation of Area revenue reports)
  • VC Revenue Reporting – Monthly reporting of VC revenue including quality testing of revenue info into reports, presentation of area revenue reports, pivot tables etc
  • Update and maintain lists of VC Vintage Waterfall by adding new companies, updating tables, and revenues (US only)
  • Maintain all CHS and Sharepoint content (i.e. Add relevant content including Quarterly VC data tables and VC deck, check whether content is current, quality test web links)
  • Build and maintain VC meeting calendar, and SharePoint site for VC Marketing
  • Link VC SharePoint site to IPO and PE SharePoint sites
  • Maintain “Unicorn” list and EY market share
  • Update VC blogs, update and create VC articles and tweets
  • Connect Corporate G360 teams to VC /Corp VC EY resources / thought leaderships
  • Strong analytical skills – able to both dig through details and see the big picture
  • Outstanding organizational skills and excellent attention to detail
  • Able to employ effective communication skills, specifically questioning, listening and writing
  • Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail
  • Strong computer skills, including advanced Microsoft Excel, PowerPoint, SharePoint etc
  • 3-4 years of relevant experience as a project coordinator, operations support, and/or project management
  • Bachelor’s degree in relevant field (e.g. Economics, Finance, Business, Statistics) or equivalent work experience
85

Branch Technology Support Associate Resume Examples & Samples

  • Must be proficient in Word, Excel, PowerPoint and Internet Explorer
  • Ability to successfully multi-task
  • Effective communications skills
  • Strong technology integration skills
  • Experience in training is an asset
86

Project Support Associate Resume Examples & Samples

  • Coordinate and manage multi-location engagements
  • Proactively contribute to engagement/account team meetings with strategic client and industry insights
  • Proactively identify project risks and opportunities for improving processes
  • Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
  • Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously move forward in the service delivery process
  • Complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members (e.g. Financial Management Associate) to resolve any issues that may arise
  • Develop strong working relationships with external client personnel, anticipating client needs and communicating with EY account team leadership
  • Act as a central point of contact for the assigned engagement(s)
  • Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
  • Monitor and track engagement processes such as Securities & Exchange Commission (SEC) filings and instructions on time
  • Gain a strong knowledge of the service line and the engagement, and EY's structure, key personnel and firm policies/procedures
  • Strong data analytics and excel skills (e.g. - pivot tables)
  • Strong organizational, analytical, mathematical, project management and customer service skills
  • Ability to address all relevant information/data and develop practical approaches to solving problems
  • Possess creative and curious approach to tackle complex challenges, leveraging internal tools and resources to achieve favorable results
  • Results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)
  • Proven ability to work independently with minimum supervision, and collaboratively with virtual teams
  • Ability to effectively manage concurrent projects, and prioritize multiple tasks including multi-location coordination
  • Competent at meeting tight deadlines, performing high-quality work and diligent follow up
  • Adept at summarizing and concluding activities, applying appropriate documentation standards and lessons learned
  • Proficient in standard and service line-specific software applications and databases
  • A minimum of 4 years professional work experience
  • Financial analytics, business development and project management experience
  • Prior direct client service a plus
87

Distressed Trading Support Associate Resume Examples & Samples

  • Working knowledge of Credit Trading Market
  • Experience in trade capture workflows, processes, and systems
  • Middle Office, Risk, or Front Office experience
  • Working knowledge of Bloomberg, LoanIQ, and Excel
  • Distressed Trading experience
88

Clinical Data Analytics Support Associate Resume Examples & Samples

  • 5+ years of Pharmaceutical industry experience
  • Background in Clinical Development, Drug Development or Project Management with experience working with Clinical Planning and Tracking systems
  • Thorough understanding of Clinical Trial conduct and regulations
  • Familiar with Clinical Trial and Drug Development process
  • Proficiency in applying basic principles and procedures for project planning/tracking, and clinical trial management
89

Group Support Associate Resume Examples & Samples

  • Previous sales, experiential marketing or communications experience an asset, but not mandatory for position
  • Strong administrative, organizational and time management skills; effective prioritization
  • Very good knowledge and ease working with Microsoft Word, PowerPoint, Excel and other computer software packages
  • Ability to interact successfully with internal and external clients
  • Strong service and support orientation
  • Analytical, meticulous and detail oriented
  • Ability to compile, present and analyze information
  • Ability to exercise flexibility in work relationships and within hours of operation
  • Ability to cope with rapidly changing demands and priorities
  • Demonstrate team spirit and company loyalty
  • Ability to work efficiently and effectively under pressure
90

Client Support Associate, BMO Investorline Resume Examples & Samples

  • Provides professional quality service and sales to clients
  • Answers client inquiries regarding BMO InvestorLine products, services, account positions and balances
  • Seeks, recognizes and acts upon sales/referral opportunities to expand business relationships with clients
  • Accepts purchase/sale orders and provides stock quotes in a courteous, professional and knowledgeable manner
  • Resolves issues and reports any discrepancies to Supervisor, Client Relationship Team or Manager, Client Relationship Team
  • Provides input to the development and achievement of team objectives
  • Works toward meeting productivity goals
  • Acts independently within specific industry guidelines
  • Flexibility with work assignments