Support Associate Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the support associate job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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F Emard

Fatima

Emard

865 Aufderhar Dale

Philadelphia

+1 (555) 893 3472

865 Aufderhar Dale

Philadelphia

Phone

p +1 (555) 893 3472

Experience Experience

Boston, MA

Support Associate

Boston, MA

Swaniawski and Sons

Boston, MA

Support Associate

Teamwork – work collaboratively with a diverse team to provide solutions to customers
Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload
Working collaboratively to provide solutions to customers
Managing a team and working within a demanding environment, the roleholder is involved in the full spectrum of work and/or issues dealt with by their team
Provide administrative support for Business Affairs Management initiatives
Develop strong working relationships with cross-functional teams within Successfactors/SAP
Innovate and create new tools that will help SAP run simple. Anything you can think of to make the business run better will get SAP support

Chicago, IL

Client Support Associate

Chicago, IL

VonRueden, Hills and Kling

Chicago, IL

Client Support Associate

Working knowledge of Microsoft applications – Word, Excel, PowerPoint
Competitive base salary
Maintains current knowledge of Calamos investment management philosophy, industry events, and recent developments impacting clients and presents solutions in order to enhance the distribution business model
Process assigned Partners billing
Provides proactive sales and service support to current clients and future prospects. This involves extensive telephone (both inbound and outbound calls) contact and documentation of activities in the client management database
Assists with the implementation of sales force client marketing plans. Works closely with sales teams and national accounts on the development and implementation of these plans, especially as requested for calling campaigns
Assist customers via email and phone calls with all aspects of their accounts including property listing creation/editing, account management tools, channel partner help

present

Chicago, IL

Project Support Associate

Chicago, IL

Rohan, Stokes and Schaden

present

Chicago, IL

Project Support Associate

present

The Approval of the opportunity ensuring all information is correctly received from the business development managers and project managers
Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered
Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken
Provides back-up support to the Project manager
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
Provides back-up support to the Project Manager
Assist with monitoring project activities to ensure adherence to safety and quality standards and to achieve work efficiency

Education Education

Bachelor’s Degree in Information Technology

Belmont University

Bachelor’s Degree in Information Technology

Skills Skills

You have basic knowledge in OS like Windows, Linux and some good experience with Databases
Ability to learn quickly and apply knowledge effectively
Good working knowledge of ACLS, LeMans, ARS, CAS and Filenet (internal only)
Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real-time to resolve issues
Strong ability to capture a complete and accurate problem/symptom description of reported issues
Strong time management and prioritization skills. Utilize available time efficiently in order to achieve effective and efficient results
Demonstrates knowledge and skills to competently care for all assigned age groups (Neonate, Child, Adolescent, Adult, and Geriatric as applicable)
Ability to work quickly and within strict timelines
Excellent Communication skills and ability customer centric approach
Maintains thorough knowledge of available merchandise, and services to assist Members in locating and selecting merchandise

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Trading Support Associate Resume Examples & Samples

Receives and communicates orders to appropriate trading personnel
Identifies and notifies traders of events that effect orders, including dividend declarations and stock splits
Provides and coordinates pricing information until the order has been executed, cancelled or expired
Provides support to facilitate the price adjustment and trade correction process
Reconciles the open order file
Assists in researching trade problems and suggests appropriate corrective action
Sets up and monitors client information and restrictions
Updates and maintains trade data and information in required databases
Supports the comparison and portfolio allocation process
Accepts, screens and routes telephone calls and maintains record of inquiries, as required
Maintains currency in trading polices and procedures
Operates standard office equipment and uses required software applications
Concepts, practices and procedures of securities trading
Basic accounting principles and procedures
Mathematical procedures required to verify and reconcile trading transactions
Identifying financial events that effect orders
Updating and maintaining information systems
Handling a high volume phone system
Operating standard office equipments and using required software applications, sufficient to create documents, spreadsheets, and business correspondence
Maintain currency in trading polices and procedures

Trading Support Associate Resume Examples & Samples

Leads the work of others and provides training, coaching and mentoring to less experienced associates
Ensures that traders are notified of events that effect orders, including dividend declarations and stock splits
Facilitates the price adjustment and trade correction process
Ensures the open order file is reconciled and that trade data and information is entered and maintained in required databases
Reviews trade problem research results and determines appropriate corrective action
Resolves comparison issues and assists in the portfolio allocation process
Basic investment concepts, practices and procedures used in the securities industry
Accounting principles and procedures
Lead the work of other and provide training, coaching and mentoring

Investor Support Associate Resume Examples & Samples

2 years financial industry experience, a bachelor's degree, and FINRA Series 7 and 63 (or 66) licenses required (if you don't have either your 7 or 63, you will be required to obtain within 90 days of hire). **
Excellent customer service and verbal communication skills
Composure - must be cool under pressure and in challenging situations and respond in a patient and professional manner
Decision quality - must make consistently good decisions using blend of knowledge, experience and analysis
Ethics and values - must act in accordance with an appropriate set of core beliefs and within JPMC's personal code of conduct
Compliance - must be able to work effectively within numerous internal and external rules, policies, and procedures in this highly regulated industry
Substantial knowledge of equity and option products, economic releases and their impact on equity markets, and the ability to convey this information to clients in a clear, concise, and professional manner
Strong intuitive trading instincts and substantial knowledge of Exchange and OTC trading practices and policies
Self-motivated and the ability to prioritize responsibilities in a fast paced environment
Not required but are a plus: additional FINRA licenses (Series 4, 24, 55) and the ability to fluently speak Spanish

Commercial Bank-credit Support Associate Resume Examples & Samples

Provide guidance in all activities related to real estate in non-real estate businesses
Provide guidance on FDICIA and FIRREA events and possible credit structuring solutions
Provide guidance on the implications of multiple considerations (insurance, appraisals, etc.) for underwriters and credit executives taking real estate as collateral but not the primary source of repayment
Support the RETS team in maintaining a strong control program covering all existing and new regulatory risks
Responsible for ensuring that the non-real estate businesses in CB Risk comply with all relevant policies and regulations regarding the extension of credit related to real estate
Prepare or oversee preparation of policy compliance components of deals where real estate is collateral e.g., FDICIA, Environmental, Other Insurance and Flood, etc
5 – 7 years of real estate experience, preferably credit trained
In depth understanding of specific regulations, policies, and procedures around FDICIA, FIRREA, flood, environmental, and regulatory reporting
Ability to work with cross-functional teams and interact with all staff levels

Client Support Associate Resume Examples & Samples

Provides proactive sales and service support to current clients and future prospects. This involves extensive telephone (both inbound and outbound calls) contact and documentation of activities in the client management database
Promotes products, strategies and value added services effectively by phone. Utilizes our fund analysis and other systems as needed to strategically leverage our client offerings
Assists with the implementation of sales force client marketing plans. Works closely with sales teams and national accounts on the development and implementation of these plans, especially as requested for calling campaigns
Must have outstanding written and verbal communication skills, superior sales skills and an excellent client service aptitude and attitude
Must have a professional approach towards the job/career

Credit Support Associate Resume Examples & Samples

4 year Degree in Accounting, Finance or General Business preferred
Clear and consice verbal and written communication skills
Sound judgment, logical reasoning and exhibits a strongdrive for results and success
Operate effectively in a virtual team enviroment acrossgeographic boundaries
Efficient organizational skills, time management and close attentionto detail a must
Can effectively collaborate/negotiate with business partnersand assigned team to foster solid partnerships, teamwork, creditability andtrust
Adptability to continous learning and process changes
Microsoft-based computer applications (Word, Excel, etc.)

Account Funding & Asset Transfer Support Associate Resume Examples & Samples

Series 7 & 66 (63&65 in lieu of 66) preferred
Strong ownership and resolution skills
Track record of attention to detail and follow through on assignments

Corporate Oversight & Control System Support Associate Ny Resume Examples & Samples

Manage the User Acceptance Testing (UAT) process, including the review of test scripts and participation in system integration testing (SIT) and UAT. Also responsible for obtaining required sign-offs for release implementation
Develop influencing responsibilities with the business users and application development team
Strong Organizational skills
Ability to converse with both Technical and Business Partners in Technical or Business terms is needed

Merchandising Support Associate Resume Examples & Samples

Purchase order maintenance—this would include the timely entry of orders, a strong working knowledge of department structure, understanding of RETEK and the ability to identify discrepancies in data
Miscellaneous office responsibilities—e.g. filing, photo copying, faxing and email communication
Teamwork and communication—builds rapport and effective relationships both internally and externally, works with an open mind to find solutions, constant communication with buyer to set workload
Strong sense of fashion
Excellent customer service, attention to detail, and communication skills

Green Package Analytics & Support Associate Resume Examples & Samples

Contribute as part of a team which will often consist of all levels of the firm. Creative ideas and input are expected and sought from everyone involved
Ensure the accuracy of large analytical data sets and provide reporting to clients using BlackRock systems and tools
Analyze systems and processes to find efficiencies and improve accuracy and timeliness of reporting and reduce costs. Involves working with cross-functional teams to determine system and technical solutions
Understand client objectives, trading strategies and market events to effectively respond to client requests by monitoring daily trading activity
Communication skills to enable clear articulation while working with internal and external clients
Technical skills (SQL, PERL & UNIX) are a plus, but not required

Infrastructure Support Associate Resume Examples & Samples

Strong leadership, organization and critical thinking skills
3+ years demonstrated experience in a production support or client service role (financial services is preferred, but not essential)
Strong skills in Microsoft Excel
Skilled in MS Business Intelligence (preferred, but not essential)
Strong technical background in Microsoft Windows and Unix
Skilled in writing SQL queries for data extraction and analysis

Client Support Associate, Radius Resume Examples & Samples

Field customer requests and own them to full resolution, including direct customer communications where appropriate
Monitor, track and identify patterns of issues in need of escalation from contact center
Develop new guidelines for management approval and then coordinate with the contact center to roll out the changes in future customer communications and interactions
Serve as internal expert on the features and functions of the offering from the customer’s point of view
Operate all of the functions for delivery so that the interactions with the contact center are seamless and the point of view of those serving customers are fully understood
Manage customer complaints, concerns, issues and technical challenges including, but not limited to: interfacing as needed with internal teams, formulating procedure around response to new query types and adding to the communications toolkit for the contact center, updating public domain self-help in collaboration with intern teams and contact center personnel, and handling all customer escalations
Serve as primary point of contact for the customer contact center, understanding service level, quality and customer service delivery status, and serving as communications liaison during challenges or time-sensitive/emergency events, such as interruptions in service
Minimum (3) years’ customer/call center experience
Experience in roles requiring active communication through all common media (phone, email, written correspondence/reports)
Proficiency in Microsoft Office Suite (Word, PowerPoint, and Excel) and Prezi
Customer service experience an asset
Demonstrated ability to work effectively with a team
Social media experience an asset, though not a requirement
Ability to work efficiently under pressure, to meet deadlines, and to multi-task
Bilingual (Spanish and English) language skills desired

Cash Management Funding Support Associate Resume Examples & Samples

5-7 years of experience in a supporting role within Funding Cash Management/Money Market/FX/Fixed Income businesses or related/relevant industry experience
Accounting experience, cash reconciliation and understanding of cash movements
Nostro accounts and inter-branch funding experience
Understanding of financial accounting, general ledger and cash accounting
Strong presentation skills, communication skills and project/initiative tracking capability
Sense of urgency and ability to operate under time constraints
Ability to interact with front office and other business resource groups
Experience with cash managing and funding account and entity positions
Strong accounting background with understanding of General Ledger and business line trial balances, specifically as it relates to cash position
Knowledge of USD payment processes
Cash and Nostro settlement experience
Strong PC skills and proficiency in the use of Excel
Working knowledge of FX, MM and/or Fixed Income financial products

Support Associate White House Black Market Bayshore Shopping Ctr Resume Examples & Samples

Maintains constant and timely communication with the management team
Ensures all new product and any needed replenishment on the sales floor (sized, steamed, and all styles represented) within 24 hours of receipt
Properly stores stockroom hardware, hangers, sign holders, signs, and so forth

Support Associate Whbm North Towne Plaza Nm3175 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm North East Mall TX 3653 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm South Hills Village Pa3338 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Westfield South Shore NY 3632 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm South Shore Plaza Ma3432 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate White House Black Market Yorkdale Shopping Center Resume Examples & Samples

Understands and demonstrates Chico’s FAS Canada, Co. Values and Guiding Principles with both customers and team
Knowledgeable of shipping/receiving/stock room Guiding Principles and the Stock Team Best Practices
Replenishes merchandise daily

Support Associate Whbm South Pointe Pavillions Ne3492 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Plz Ls Amer\hto Ry Pr Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Previous stock or cashier experience preferred
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Smith Haven Mall Ny3294 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm 5th Avenue Ny3222 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm North Point Village Ga3127 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Scottsdale Fashion Sqr Az Resume Examples & Samples

Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ability to demonstrate teamwork

Support Associate Whbm Chandler Fashion Center Az Resume Examples & Samples

Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Strong organizational skills and ability to multi-task in a fast-paced environment
Ability to work quickly and within strict timelines
Exposure to visual merchandising and product placement techniques desired

Support Associate Whbm Silver Sands Factory Fl Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Previous stock or cashier experience preferred
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean

Support Associate Whbm West 8th Street Mi3479 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Support Associate Whbm Short Pump Va Resume Examples & Samples

Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Previous stock or cashier experience preferred
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean

Support Associate Whbm Fifth Avenue Fl3417 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

REB Credit Support Associate Resume Examples & Samples

Supporting the regional underwriting team with credit file maintenance, credit approval memos, and general portfolio management, with a focus on underwriting treasury products
Review and reconcile construction loan draws and subscription loan borrowing bases
Monitor internal controls and testing of construction loan draw approvals on a quarterly basis
Provide regional portfolio support for items related to financial reporting, appraisals, certain regulatory requirements, and other special projects as appropriate
BA/BBA preferred
Minimum of 5 years of banking experience which might include credit, credit administration, portfolio management, or construction risk monitoring
Possesses accounting and finance knowledge, and commercial banking experience
Demonstrated excellent verbal and written skills, interpersonal skills, organizational skills and analytical and problem solving skills
Highly motivated, independent worker within a team-oriented culture

Rmdm Support Associate Resume Examples & Samples

Four or more years of experience in administrative support activities
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proficient PC skills, especially Microsoft Office applications and graphics
Demonstrated administrative skills and acute attention to detail

Default Mgmt Support Associate Resume Examples & Samples

One to two years of experience in mortgage banking in a collection or foreclosure department
Basic general office and clerical skills
Basic reading, writing, and mathematical skills
Ability to collect and organize information

Commercial Support Associate Resume Examples & Samples

Effective Listening skills – ability to listen carefully and ask appropriate questions to clarify customer needs and offer appropriate solutions – taking every opportunity to gain more sales
The ability to build strong relationships quickly internally and externally
Ability to multi-task and handle numerous calls, e mails, postal mails, both inbound and outbound
Ability to structure and prioritize own work and communicate challenges clearly within team environment
Ability to use various systems (Phx, Willow, ITOOLS, Outlook, CIM, Siebel)
Ability to influence and sell over the phone – commercial mind-set
Influencing skills – ability to project a calming influence when dealing with dissatisfied or anxious customers
Ability to communicate (verbal and written) clearly and effectively both with customers and with other functions
Understand product and service offering available to Customers
Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
Able to challenge current processes and simplify, following through to implement any change
Demonstrate eagerness around self-development and the ability to take on feedback and respond positively to this

Transaction Support Associate Iii First Shift Resume Examples & Samples

Reviews all inserted adjustments that require threshold approval
Receives all inbound banking center/mart routes which includes logging receipt entries into database, completing branch discrepancy log as needed and delivering work to document prep
Maintains a working knowledge of all capture machines (NCR 7780s, Itrans, IBM 3890#s) in order to perform image capture. Power encode functions as assigned. Performs hardware maintenance as needed
Two (2) years of production-environment and advanced balancing experience required
Intermediate math and accounting skills are preferred

Transaction Support Associate Iii nd Shift Resume Examples & Samples

Inserts advice of corrections as needed
Possesses extensive knowledge of internal documents to ensure accuracy of document processing
Performs End of Day encoding of Reprocessed Cashletters via the 7766 encoding machine
Meet and maintain production and quality standards as set by work type and process
Manages the workflow of jobs from the BAP to the MICR system and escalates any issues if required

Channel Partner Support Associate Resume Examples & Samples

BA/BS degree or equivalent practical experience
Knowledge of publishing products, such as AdSense, Doubleclick, etc
Demonstrated product support experience, account management skills, and comfortable with a team-based approach
Business sense, problem solving, project management and analytical skills
Ability to absorb complex technical concepts and communicate them to a non-technical audience
Manage Global support issues of Channel Partners from Dublin, focusing on solving issues in an efficient, customer focused manner. Issue examples include payments, policy, reporting, etc
Develop resolution plans for these support issues that can be scaled, with a goal of reducing the reactive workload of the Channel Partnerships team
Manage relationships with internal stakeholders including senior leadership team and a broad spectrum of other functions such as engineering, finance and marketing
Work on Channel related projects to consistently improve processes, procedures, relationships and measurement

Transaction Support Associate Resume Examples & Samples

Researches and resolves all out-of-balance transactions that could not be resolved by normal balancing methods
Escalates any issues to management that cannot be resolved
Coordinates advice distribution with Mail Operations
Prints and reports all advice notices that were created during balancing
Performs ten-key input for MICR line completion. Maintains consistent keying speed with accuracy
Maintains Transaction Manager password
Monitors and manages the BAP Workflow system. Prioritize jobs as needed
Supports management in processing functions such as End of Day, Restarts and other trouble shooting processes
Ensures all captured transactions are in balance and uploaded from the Transaction Manager application to the SuperMICR application
Inspect P.O.D. batches for hardware (staples, paper clips) to ensure all work is in the appropriate order. Inserts control documents as specified and deliver work to image capture

Project Support Associate Resume Examples & Samples

Support training and technical assistance activities for federal education initiatives
Support education evaluation (research) activities, including reviewing literature, instrument development, and site visit support
Oversee the work of Research Assistants and Analysts
Assist in developing and preparing written reports and web products, training materials, and/or other deliverables
Lead and/or support data collection, data entry, and data analysis (quantitative and qualitative) activities
Assist with conference and meeting planning tasks
Report on progress in terms of activities, outputs/deliverables, and outcomes and provide timely communication to internal staff, partners, clients, and grantees, as appropriate
Support business development activities including conducting literature searches, identifying experts, serving as a proposal coordinator and/or preparing appendices
Bachelor’s degree in Education, Social Science, Public Policy, or related discipline required, with a minimum GPA of 3.0
3+ years of related professional work experience
Demonstrated proficiency in MS Office products: Word, Excel, PowerPoint, and Outlook
Experience and/or interest in community and education reform key topics, including teacher effectiveness, school turnaround, college and career readiness, educator equity, dropout prevention, substance abuse prevention, community coalition building, and standards and assessment
Experience conducting/writing literature reviews and writing annotated summaries of research
Experience summarizing research data such as frequencies, means, and standard deviations
Experience providing general project support, such as activity tracking, task coordination, and document formatting
Experience leading or managing tasks and activities
Experience conducting logistics for planning and executing meetings and conferences
Exceptional verbal and written communication skills, including experience in independently developing reports, briefs, and presentations
Ability to plan and organize work, set priorities, meet critical deadlines, and follow up on assignments
Ability to think analytically, define, and thoroughly document tasks
Strong interpersonal skills with the ability to work both independently and as a team member
Strong problem-solving and decision-making capabilities

Store Support Associate Resume Examples & Samples

Clean and maintain store physical plant-floors, walls, baseboards, ceiling tiles, air vents, and restrooms
Clean and maintain break room appliances, light fixtures, water fountains and store fixtures
Keep garbage containers clean and replace bags as needed
Preform general maintenance in store as necessary such as
Must recognize the proper cleaning solutions, procedures and safety guidelines for each task
Able to plan, prioritize and multi-task efficiently and productively

Store Support Associate Resume Examples & Samples

Process merchandise received and prepare for selling floor placement – properly folded or hung
Process paperwork (i.e. monitor inventory of stockroom supplies and advise management of supply needs.)
Process damaged merchandise, returns to vendor and transfers
Perform other duties assigned by the supervisor as requested
Must demonstrate effective communication skills and ability to work well with others

Store Support Associate Resume Examples & Samples

Replace burnt light bulbs
Repair vacuum belts and change bags
Carpet cleaning
Minor painting
Minor miscellaneous repairs
Perform all tasks safely and assumes ownership for customer and associate safety in accordance with Bealls Inc. policies and procedures
Monitor supply of cleaning products, restroom supplies and communicate requests to Manager

Ccount Support Associate Resume Examples & Samples

Act as the knowledge manager for the engagement team, and manage databases and/or websites
Proactively identify project risks, and opportunities for improving processes
Help coordinate multi-location engagements, using effective communications
Develop strong working relationships with external client personnel, and anticipate client needs
Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered
Capture and share knowledge with key stakeholders, using agreed channels
Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, pre-approval and other regulatory requirements
Help monitor various engagement related processes, such as engagement planning
Help the engagement team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets). Work with the Financial Management Associate on these issues
Gain a strong knowledge of the service line and the engagement, and of Ernst & Young's structure, key personnel and firm policies/procedures
English language skills - excellent written and communication
Excellent listening, influencing, interpersonal and presentation skills
Adept at resolving complex problems
Understanding of independence rules, with an ability to and use firm tools, such as Global Tool for Acceptance & Continuance (GTAC), Business Relationships Evaluation & Tracking (BRET), Global Independence system (GIS), and Global Financial Industry Services (GFIS)
Ability to effectively manage concurrent projects, and prioritize multiple tasks, including multi-location coordination
Adept at summarizing and concluding activities, applying appropriate documentation standards
Adept at protecting confidential and proprietary information
Proficient in standard and service line-specific software applications and databases such as Microsoft Excel, Project, and Global Accounting & Auditing Information Tool (GAAIT)
A minimum of 7 years in a related field

Business Applications Support Associate Resume Examples & Samples

Provide remote training and support focused on timely solutions and just-in-time training responses for PCG offices and Correspondent firms seeking assistance with business applications
Provide subject matter expertise in a broad range of systems, processes, programs, and tools
Provide assistance with escalation and referral for other service/support requests
Provide heightened support function during integrations and when new users or new technologies are introduced
Participate on cross-functional teams during projects and campaigns
Prioritize and manage multiple cases and relationships in a time sensitive environment
Track cases and solutions and assist with documentation and reporting needs of the department
A four-year degree or relevant industry experience
Minimum two years experience in the financial services industry
Effective written and oral communication skills with attention to detail
Strong customer service skills as demonstrated by an ability to anticipate and meet customer needs
Proven ability to effectively build relationships and partner with clients, users and colleagues
Ability to work on multiple initiatives and deliver consistent results
Proficiency with all Microsoft Office applications
Support and/or training experience
Technology rollout experience, preferably with financial services firm
Experience and background in brokerage industry operations
Working knowledge of any/all of RBCWM’s applications and other financial advisor applications; ClientSource, BETALink, WealthStation, BPSWeb, CommissionWeb, PostEdge, Thomson ONE, ClientView
Series 7 and 63/65 or 66

Transaction Support Associate Resume Examples & Samples

Codeline and Amount Keying: Performs ten-key input for MICR line completion. Maintains consistent keying speed with accuracy. Possesses extensive knowledge of internal documents. Maintains Transaction Manager password
Balancing: Ensures all captured transactions are in balance and uploaded from the Transaction Manager application to the SuperMICR application. Inserts advice of corrections as needed. Maintains Transaction Manager password
Possess extensive knowledge of internal documents to ensure accuracy of document processing
Machine Operations: Maintains a working knowledge of all capture machines (NCR 7780s, iTRANS, IBM 3890#s) in order to perform image capture. Power encode functions as assigned. Performs hardware maintenance as needed
P.O.D. Receipt: Receive all inbound banking center/mart routes. Log receipt entries into database. Complete branch discrepancy log as needed and delivering work to document prep
Document Prep: Inspect P.O.D. batches for hardware (staples, paper clips). Ensure all work is in the appropriate order. Insert control documents as specified and deliver work to image capture
One (1) year of production-environment experience required
Ability to meet quality standards in a production environment

Investor Support Associate Chase Wealth Management Chicago Resume Examples & Samples

Requires either FINRA series 7 and 63 licenses or to obtain licenses within 90 days of hire
Requires previous investment or brokerage industry experience
Requires excellent customer service and verbal communication skills
Action oriented - should be motivated by challenging opportunities and thrive in fast paced environments

Support Associate Boston Proper the Inn on Fifth Fl8003 Resume Examples & Samples

Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money
Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices
Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction
Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes
Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space
Ensures new products are properly merchandised and represented in a timely manner
Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests
Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc
Other duties as assigned/required
Must be 18 years of age or older
High school diploma or equivalent
Previous stock or cashier experience preferred
Excellent communication skills
Excellent customer service skills
Strong organizational skills and ability to multi-task in a fast-paced environment
Must be able to work the majority of the shift standing
Ability to work quickly and within strict timelines
Ability to demonstrate teamwork
Exposure to visual merchandising and product placement techniques desired
Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Black Rock Alternatives Client Support Associate Resume Examples & Samples

Coordinate account level reporting and distributions to clients (i.e. monthly, quarterly, and annually)
Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation
Assume role in the integration of BlackRock Alternative products from new and existing BlackRock businesses, with an eye for consolidating all client servicing for alternative products under the auspices of one team and platform
Ability to multi-task, balance multiple priorities and meet deadlines in a fast-paced and changing environment
Ability to support cross-functional projects and teams
Business, Financial, and Legal acumen
Analytical problem-solving and troubleshooting skills
Working knowledge of administrative fundamentals

Pearson English Customer Success Support Associate Japan Resume Examples & Samples

Job Description*
Respond to request and queries from customers using Pearson English products/services in any English while ensuring Customer Satisfaction. Manage and answer Internet-based inquiries from customers in Japanese and English mostly via email. This is a must have
Any additional language skills is a huge plus
Analyze problems regarding non-functioning software and recommend corrective action. Recommend solutions to customer’s application questions
Provide proactive and reactive customer service to ensure the customer is receiving adequate support from the company
Develop strong working relationships with cross-functional teams across Pearson English and coordinate with various departments within the company to ensure that customer needs are handled in a timely manner
Develop and maintain technical expertise in all Pearson English products/services
Research, document, and escalate cases according to procedure or protocols
Champion customer driven feedback to functional areas in order to influence process/product improvements
Develop positive customer (internal and external) relations
Coordinate with various departments within the company to ensure that customers needs are handled appropriately and in a timely manner. Develop strong working relationships with cross-functional teams across Pearson English
Actively participate in job related training
Author or translate technical documents in different languages as needed on common issues and solutions in order to build the knowledge base
Conduct Technical Tests for existing and prospective customers. Collaboration with Account Management team members to address account-level issues
Assist with technical testing and issue resolution, such as those related to firewalls or media issues with Adobe Flash or our Pearson English Products/Services may also be necessary
Conduct all customer interactions in a manner that presents Pearson English in a positive light
Assist in the translation, maintenance, and updating of technical documentation associated with the product line
Must be able to troubleshoot software problems and provide quick and effective solutions to resolve issues
2 to 4 years of equivalent work experience in a fast-paced support environment
Excellent computer skills and familiarity with the Internet and SaaS business model
Must have excellent soft skills and “can-do” attitude
Must be a team player and open to working in a diverse cultural team while maintaining local cultural and policy requirements
Proficient with Windows Operating system, Microsoft Excel, Word, Power Point, and Outlook
Should be familiar with multiple web browsers (IE, Firefox, Safari, Chrome) and operating platforms (Windows and Mac). Device support experience (phones, tablets) a plus
Proven Technical aptitude. Experience or knowledge in software applications along with experience using the Internet and web-based solutions
Working experience in any standard CRM tools, screen-sharing, effective communication, software quality assurance tools and collaboration tools
Superior customer service skills with experience in handling difficult customer situations. Ability to manage multiple projects, set priorities, work independently with changing priorities, and perform under pressure
Ability to work with sensitive and confidential material and possess excellent judgment. Ability to acquire and apply new technical knowledge quickly
Strong Troubleshooting and analytical skills to be able to isolate technical issues for resolution or escalation
Developing networking and protocol knowledge: SMTP, DNS, FTP, SSH, TCP/IP, RMTP. Candidate should be ready to use a script or knowledge base article to explain these protocols along with a fundamental understanding of proxy servers and settings
Strong organizational, time management and prioritization skills
Strong written and verbal communication skills in English along with support language(s)

Collection Support Associate Resume Examples & Samples

Generate departmental reports utilizing Microsoft Office applications
Manage all outgoing and incoming mail, including return mail processing
Schedule and coordinate various administrative functions
Monitor voicemail and messaging for manager and client service advisors
Answer/respond to customer inquiries and requests
Process various payments and prepare debit/credit memos
Accurately document call details in the appropriate bank systems
Comply with company and regulatory requirements
Manage ordering supplies
Must be able to make decisions and follow established procedures
At least six months to one year office/clerical or loan processing experience
Must be organized and multi-task oriented
Must be able to work in a team environment
Experience with bank systems (i.e., ALNOVA, TSYS2, CACS, etc.)
Prior insurance experience (claim filing, adjusting)

Commercial Support Associate Resume Examples & Samples

Ability to multi-task and handle numerous calls, e mails, faxes, postal mails - both inbound and outbound
Ability to use various systems (Phx, Willow, ITOOLS, Outlook, Commander, Siebel)
Ability to influence and sell over the phone – commercial mindset
Ability to communicate clearly and effectively both with customers and with other functions
Demonstrable track record of Commercial Excellence and External Focus with significant success in customer facing roles
Exceptional clear thinking and excellent organizational skills with the ability to structure own workload effectively and manage multiple priorities
Inclusiveness – Proactively builds relationships with the customer and internal stakeholders, demonstrates high level of enthusiasm and commitment to driving 100% customer satisfaction
Effectively manage customers across customer portfolio
Increase customers’ satisfaction efficiently managing & resolving requests
Organize & prioritize quote requests, ensuring competitive pricing & proactive chasing
Offer added value information pro-actively to customers/Account Managers
Manage all role activities (existing procedures, customers’ contracts & policies)
Work closely with customers ensuring high levels of data is received & maintained
Ability to manage & maximize order opportunities, with a comprehensive understanding of pricing placement
Able to work under own drive to deliver on deadlines
Demonstrate an eagerness around self-development and the ability to take on feedback and respond positively to this
Strong communication skills written and oral

Cem E Fx Ett Operate Support Associate Resume Examples & Samples

Strong knowledge of cash and derivative products, ideally within FX
Demonstrable experience of supporting a low-latency business
Able to apply understanding of product set and trading to the role
Strong understanding of investment banking business process
Strong communications skills
Windows
Perl / Unix / Unix scripting
Preferable Technical Skills
Experience of supporting external / internet facing applications
All round UNIX / Linux / Windows skills. Able to read and interpret / diagnose scripts in the event of failure
Experience of using databases such as Oracle / Sybase for queries
Python (Highly desirable)
Exposure to 29West / Informatica ULLTRA low latency messaging
Experience of using Corvil monitoring outputs
Experience of configuration and usage of Geneos monitoring platform
Experience Required
2+ years of work experience with a Capital Markets firm in a client facing function

Field Support Associate Sal K Resume Examples & Samples

Strong interpersonal skills, client service and support focused, dependable, flexibile, high level of motivation and a positive attitude
Exceptional organizational skills, proofreading capabilities, meeting planning/logistics experience and the ability to prioritize effectively
Ability and willingness to deal with change
The successful candidate must exercise sound judgment, discretion and maintain a high level of confidentiality at all times

Client Support Associate, Bmo Investor Line Resume Examples & Samples

University or College diploma/degree or equivalent experience
Conduct and Practices Handbook, Derivatives Fundamentals Course and Options Licensing Course are highly desired
Knowledge and understanding of industry regulations & standards
Broad knowledge and understanding of BMO InvestorLine Inc. products and services
Ability to work in a high stress environment
Ability to adapt in a fast-paced, changing environment
Must be resourceful, patient and resilient
The incumbent should be self-motivated and have the ability to work independently

Investor Services Support Associate Resume Examples & Samples

Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Ability to work effectively both individually and within a team environment
Minimum of 2 years of administrative or clerical experience required
Minimum of 2 years of Investor Services experience preferred

Finance & Operations Project Support Associate Resume Examples & Samples

Report to the SGM Head of Operations and Finance to assist with various day-to-day operational tasks
Support the completion of various on-going Finance and Operations projects
Provide on-going operational support for all Executive SGM meetings and events (i.e. Schedule meetings, confirm attendees, draft agendas/ pre-read material, scribe meeting minutes, and post-meeting minutes)
Create and maintain an easily digestible SGM New Team Member On-boarding Pack for staff based at the Global HQ and around the world
Assist with the creation, execution and deployment of the SGM SharePoint site and add content and regularly edit all updates to SGM Finance and Operations SharePoint and CHS sites
Fluent in English - both written and verbal
Ability to manage multiple project responsibilities and meet deadlines under tight deadlines
Outstanding organizational skills and excellent attention to detail
Skilled at juggling conflicting demands, planning & prioritizing effectively
Ability to communicate at different levels within the organization (i.e. Partner to peer level associate)
Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail
Strong computer skills, including advanced Microsoft Excel, PowerPoint, SharePoint etc
3-4 years of relevant experience as a project coordinator, operations support, and/or project management
Bachelor’s degree in relevant field (e.g. Economics, Finance, Business, Statistics) or equivalent work experience

Credit Support Associate Business Banking Resume Examples & Samples

Portfolio management, loan servicing and support experience
Must have working knowledge of credit from Commercial LOB
Operate effectively in a virtual team environment across geographic boundaries
Efficient organizational skills, time management and attention to detail
Self starter
Word and Excel
Understand "Know Your Customer" policy
Knowledge of the following applications and products: GMS, AFS, Navigator, GUS, Virtual Vault, Everest

Credit Support Associate Business Banking Resume Examples & Samples

Moderate credit skills/experience (e.g. financial accounting, commercial lending theories, industry awareness, loan structuring, etc.) but with good analytical aptitude and desire to learn, Sound judgment, Excellent verbal and written communication skills, Information resourcefulness, Strong attention to detail and follow-up skills, Understanding the Bank's credit culture, adhering to credit policies and guidelines, and documenting and justifying exceptions, where appropriate
Knowledge of the following applications and products: GMS, AFS, CIBR, GUS, Virtual Vault, ECRIS
Bachelor's degree in business administration, finance, accounting or economics desired

Trade Floor Support Associate Resume Examples & Samples

10+ years of IT experience; 5+ years of current Trade Floor Support experience
Good understanding of control principles – Release, Change Management, etc
Previous experience with building and client distribution architecture
Used to working to best practice methodologies, such as ITIL
Experience with Windows 7; Office 2003 and 2010, specifically Excel and Outlook; Active directory; Exchange user administration; Market Data Application Support; VOIP Phones; and Networking – TCP/IP/Routing

Pages Integrity & Support Associate Resume Examples & Samples

Develop compelling analyses to execute data-informed initiatives that improve customer experience and drive growth of Facebook Pages
Review and take action on suspicious admin behavior while identifying trend characteristics that can enhance automation
Partner with Product and Engineering teams to solve problems at scale
Leverage data informed insights to drive new products and initiatives

Support Associate Resume Examples & Samples

Maximizes personal sales at all opportunities and provides a friendly and welcoming environment
Communicates effectively with customers to determine needs
Demonstrates ways to increase personal and store productivity
Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service
Ensures ease of customer shopping experience through visual presentation and overall store maintenance
Actively participates in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding, and floor changeovers
Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile
Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures
Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy

Forex Trading Support Associate Resume Examples & Samples

Support and monitoring FX trading issues
Trade confirmation with retail clients and institutional clients
Coordinate and settlement monthly invoice
Handle FX Options and Structured Products and perform P/L management
International management report preparation
Candidates with more than a year FX, or FX options, derivative products are welcome to apply
Business level English and business level Japanese required
Governance and control of liquidity knowledge preferred

Accident Management Support Associate Resume Examples & Samples

Relevant experience in all aspects and types of Accident Management Claims
Experience of working in a customer focused environment with the ability to demonstrate excellent customer service skills and show empathy for a customer’s situation
Ability to demonstrate good relationships with insurers, brokers, experts and repairers
Demonstrable experience of working in a busy office environment with excellent time management skills, organisation skills, the ability to prioritise work, meet deadlines, work calmly under pressure and have persistent application to the tasks in hand
Excellent Communication Skills in Dutch, French and English (interpersonal, listening, written and oral)
The ability to work as part of team and make a positive contribution
Ability to take accountability and work on own initiative without supervision
Ability to demonstrate a problem solving approach
Demonstrable commitment to confidentiality
Excellent IT Skills with proven experience in Microsoft Packages
Excellent administration skills
Demonstrable commitment to goals, objectives and vision of the organization
Good knowledge of Ms Office (Excel, Word)
A flexible approach to work to meet the needs of the business and the role
A friendly, positive, enthusiastic and professional character

Operational Support Associate Resume Examples & Samples

Proficient in keyboarding/ data entry
Previous experience with spreadsheets, such as Microsoft Excel
Ability to multi-task and focus on more than one project at a time

Tier Support Associate Resume Examples & Samples

Research and troubleshoot questions and problems with Insight and Learning digital software applications
Analyze server logs, email notifications and query various database systems to
Research customer issues
Provide information to Engineering by thoroughly documenting escalations
Provide information to Account Management, Customer Care and Sales
Provide current event information and training to the team pertaining to their area of expertise
Serve as a liaison between Tier 1 and Engineering
Assist with incoming helpdesk calls and emailing Technical Support when necessary
Some travel may be required, but no more than 10% and maybe twice a year
Bachelor of Science degree
Proven experience working with one of the following programming languages (Python, Java, Javascript, PLSQL)
Must be able to read and write technical documentation
Must be available for minimal travel – no more than 10%
Degree in Computer Science
Experienced with either MongoDB, Vertica, Oracle , PostgreSQL or Amazon RDS databases
For deployment assistance knowledge of various network topologies, protocols, including common proxies and firewalls is a plus

Advisory Operations Trust Support Associate Resume Examples & Samples

Process, reconcile payments and oversight to be dispersed to Morgan Stanley Professional Alliance Groups (PAGs)
Provide support to Morgan Stanley Financial Advisors by performing many various tasks in which daily responsibilities include but are not limited to
Conduct extensive fee analysis of FAs book of business to provide them with information on revenue trends
Journal revenue to and from Morgan Stanley FAs, MS clientele, and MS house accounts
Reconcile MS margin account balances for such activity conducted firm-wide on MS 3D system
Seek innovative cost-efficient ways to improve processing and reduce manual intervention and hence mitigate risk
Communicate across multiple departments, peers, and upper management on a daily basis to facilitate the completion of projects and/or daily tasks
Act as the primary escalation point on issues raised from the team, field, call center, technology, and business
Individual will be responsible for ensuring that fellow personnel meet all project deliverables on time
Consult with and perform tasks for several different departments: Product, Mutual Funds, AP, IT, Finance, and Legal
Exercise commercial judgment to drive business results
Create an inclusive environment and encourage diversity of thought
Exhibits learning agility by seizing opportunities to both learn and teach through work experiences

Engagement Support Associate With Fluent English Resume Examples & Samples

Prepare regular and AD HOC budget reports
Engagement maintenance in financial system
Rebooking of employees hours and expenses
Preparation of daily and weekly statistics
Respond to customer queries via e-mail and phone in a timely and professional manner
Conduct regular conference calls with key contacts on the Client side
Ensure that all tasks are carried out in accordance with process documentation and they meet Service Level Agreements

Retail Support Associate Overnight, On-call Resume Examples & Samples

Organizing merchandise by style, size and color on the selling floor and stockroom
Locate pre-sold merchandise for customers as needed
Poised polished and professional

Ey-account Commercial Support Associate Resume Examples & Samples

You will support the Account Lead, working with the account team to
Maintain contract and engagement tracking logs and proactively chase for updates
Support the contract management activities of engagements
Prepare relevant management information for internal and external use
Optimise engagement margin through monitoring and challenging adherence to margin drivers
Ensure client protocols are followed
It will involve developing relationships with the EY account and finance teams and working with closely with engagement delivery teams
There are strong opportunities for role progression and increased responsibility for candidates who demonstrate potential and desire to learn
Organised with good time management skills
Strong data manipulation and reporting skills (particularly in Microsoft Excel) with a high degree of accuracy and attention to detail
Able to demonstrate initiative in approach to problem solving
Able to work under pressure, to tight deadlines, and to prioritise competing demands effectively
Credible, confident and resilient to deal with challenges from partners and managers in the business
Good team player with ability to interact with staff at all levels
Proficient user of MS Excel, Word and Powerpoint, plus familiarity with standard email packages
Good understanding of a professional services firm and experience in this area desirable but not essential

AP Team Support Associate Resume Examples & Samples

Support to Managers and local teams on relevant topics,
Organize department routines by drafting meeting agenda, preparing meeting material, coordinating participants where relevant, follow-up on outstanding issues,
Coordinate department’s VC and teleconference,
Order office supplies and maintain inventory to ensure availability of resources,
Troubleshoot day-to-day issues (e.g., equipment service issues, missing passport and computer problems) in order to promote the smooth, efficient operations of the department,
Enter invoiced amount into SAP to confirm that services have been received and to iniate vendor payment,
Organize department property (e.g., office supplies, files and equipment) for moves and/or reorganizations,

Temporary Support Associate Resume Examples & Samples

Greeting customers in a positive, upbeat and friendly manner
Accurately receive and stock merchandise
Keep an organized and tidy work area
Maintain the stock room and replenishing selling floor
Assist Sales Associates in the sales transaction process
Handle facets of the sales transactions such as the operation of the cash register
Participating in team meetings and training seminars
Prior retail sales experience in a high-end or specialty retail, a plus
Detail-oriented and conscientious
Proven ability to multi-task and work in a fast-paced environment
Flexibility with work schedule, including evenings and weekends

PC Administrator & Support Associate Resume Examples & Samples

Bachelor’s Degree related to Computer Science or Information Systems with 1 year of experience, or a High School Diploma/G.E.D. with 4 years of experience
Solid knowledge of Microsoft desktop systems
Excellent knowledge of local area networking, copper and fiber wiring, departmental concentrators and switches
Ability to handle multiple assignments with changing priorities while still meeting deadlines
Ability to learn new technology as required for the job using documentation and other available resources

Help Desk / Desktop Support Associate Resume Examples & Samples

3+ years of experience in Tier 1 and Tier 2 support levels
Experience supporting Windows/Microsoft Office/Active Director/Exchange
Experience supporting MDM
Great interpersonal skills

Finance Support Associate Resume Examples & Samples

Proficiency with Microsoft Excel, Work, and Outlook
High regard for attention to detail, accuracy and quality
Client-service minded
Ability to multitask and work under tight deadlines
SAP background

PC Admin & Support Associate Resume Examples & Samples

4+ years of experience in Software Training on PCs and mobile devices
Exceptional Technical Software training
Competency with basic computer (PC, mobile devices) and software trouble-shooting
Excellent communications skills (written and verbal)

Credit Support Associate Resume Examples & Samples

Responsible for a team of Credit Documentation Specialists including productivity, timeliness, accuracy, performance management, career planning, development, individual training needs
Provide a collaborative, communicative and productive environment for all Credit Documentation Specialists
Actively participate in Credit Documentation calls led by the Credit Documentation Manager
Escalate issues, resolutions, best practices to Credit Documentation Manager
Lead regular meetings to update staff on changes to processes, systems, procedures, solve issues, share best practices
Communicate frequently with credit staff regarding issues
Effectively implement changes through communication with Credit Documentation Specialists and impacted partners
Monitor and actively work documentation reports
Participate in national projects related to processes, systems, and procedures
Work closely with GHHN credit leaders (Credit Executives, Sr. Underwriters) to resolve issues related to documentation including timeliness and accuracy
College degree preferred or equivalent experience
Minimum of 8 years professional experience in loan/product operations or a credit/lending environment
In depth experience with related credit systems such as Exposure Now, eCLIPS, LIQ, DealWorks, GTS Inquiry, et cetera
In depth knowledge of credit products
Superior verbal, written and organizational skills
Detail oriented with ability to multi task and work in a team based environment
An evidenced and accomplished history of independent problem solving work
Ability to work under pressure in a team environment
Change agent who can identify and implement the most effective processes to support the GHHN Credit business
Experience with leading projects, teams

Store Support Associate Resume Examples & Samples

Plans and executes product placement on the sales floor per Bealls standards
Supports in executing adjacency and planogram directives in partnership with Merchandise Manager and Area Managers
Communicate successes, opportunities and solutions to the Store Management team
Minimum 1 year of merchandising experience
Knowledge of floor sets and planograms
Work varying hours and schedules, including evening, weekend and overnight shifts

Clinical Data Analytics Support Associate Resume Examples & Samples

5 years of pharmaceutical industry experience
Familiar with clinical trial and drug development process
Ability to work in clinical planning and tracking systems
Demonstrated proficiency in applying basic principles and procedures for project planning/tracking, and clinical trial management
Strong understanding of interdependencies of various clinical databases and implications on business process when databases are changed
Great attention to accuracy and detail
Comfortable with data in table/report format
Good communication, organizational, and tracking skills
Customer-focused
Knowledge of project reporting tools

Field Support Associate Resume Examples & Samples

Strong interpersonal skills, initiative, dependability, flexibility, high level of motivation and a positive attitude
Excellent written and oral communication skills with the ability to interact effectively and professionally with all levels in the organization
Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint) and Lotus Notes
Willingness to learn all departments and corporate systems, new technology and responsibilities as they arise
Ability to manage multiple projects and complete assignments within required time frames
Strong understanding and knowledge of life insurance (preferred)
Ability and willingness to deal with change and ambiguity

Engagement Support Associate Resume Examples & Samples

Provide administrative and logistical coordination support for the planning and implementation of stakeholder engagement activities and events targeting a variety of groups (e.g., science program managers, report authors, disciplinary experts such as adaptation planners, climate-interested public)
Predominately serve as home office support for engagement staff traveling to field events and conferences
Assist in gathering and editing content for USGCRP’s e-newsletter, website, and social media presence
Assist in identifying and gathering potential sources of content for engagement products (e.g., fact sheets, presentations, brochures, etc.)
Manage a roster of communications partners within the Federal Government to facilitate communication both within agencies and to their audiences; engaging with existing networks and contacts to maintain accuracy and expand the roster
Manage contact information for non-Federal stakeholders in a centralized stakeholder contact management system to support distribution of engagement materials, working with other USGCRP staff to identify and curate target audiences as appropriate
Support leadership in responding to formal and informal requests for information by performing necessary research and data calls
Design and produce collateral materials for stakeholder engagement activities (e.g., summary documents, fact sheets, presentations, brochures, etc.)
Design and produce conceptual and process diagrams for scientific and narrative reports
Support graphics/image source identification and figure development for narrative reports (e.g., strategic plan, Our Changing Planet annual report, National Climate Assessment)
Assist with maintaining up to date image galleries from key USGCRP reports and fielding image use and copyright inquiries
Support development of a branding kit and identity guide for USGCRP; including templates for presentations, documents, business cards, fact sheets, etc., and ensure staff are applying branding/identity principles to products
Oversees the production of outreach materials, serving as a liaison with design and printing vendors, and programmatic staff as appropriate
Performs day-to-day management of program website GlobalChange.gov, packaging and preparing as well as publishing content. Maintains GlobalChange.gov as a vibrant, authoritative, and timely website with regularly rotating content that encourages traffic acquisition and retention
Manages the USGCRP social media presence (e.g. Twitter, Facebook), packaging and scheduling posts and tracking analytics
Additional duties or assignments as assigned based on priority needs
Bachelor’s degree and at least two years professional work experience or equivalent combination of education and experience in a field related to communications, graphic design, or environmental sciences
The ability to handle confidential/sensitive information in a manner consistent with UCAR policy, acting with integrity and exhibiting behavior that merits public trust and confidence
Basic experience supporting the planning and organization of meetings and events such as seminars, public forums, and workshops
Intermediate experience gathering, analyzing, and presenting technical information in digital and print formats suitable for both general and non-technical audiences
Intermediate experience synthesizing information from multiple content owners into deliverables such as summary documents and communications products

Support Associate Resume Examples & Samples

Provide administrative support for Business Affairs Management initiatives
Research via telephone, Internet, and internal systems
Updating internal systems
Interact with other departments
Perform or assist as needed with departmental administrative functions
Assemble Director Review Forms
Ascertain applicable information regarding businesses
Bachelor’s degree or equivalent preferred
Minimum 1 year experience in an office environment preferred
Continued demonstration of a high degree of confidentiality
Proficiency in Microsoft Office suite, particularly Word and Excel
Research skills
Punctuality and reliability
Detail-oriented and strong organizational skills
Ability to multi-task, work independently and take initiative

Marketing Service Support Associate Resume Examples & Samples

Troubleshoot and resolve marketing inquiries/problems from advisors via marketing phone lines and e-mail communication. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Work with advisors to discuss needs related to social media, develop practical usage guidelines, identify best practices, and act as a first contact for compliance-related questions
Capture and share field feedback to inform the development of best practices and delivery of relevant, results driven marketing tools. Help identify trends regarding usage, impact, provide insight to identify improvement opportunities. Help improve our organizations offerings by thoughtful analysis of open/re-occurring issues, client needs and general feedback
Partner with marketing associates to help with the service aspect of their role including any project information, order status, etc. for custom order inquires
Evolve knowledge of marketing platforms, business and industry by participating in educational/ training sessions
Exceptional phone skills
Strong troubleshooting and relationship management skills
Strong leadership and customer focus/service skills
Ability to partner effectively with others
Demonstrates commitment to high professional ethical standards and a diverse workplace
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Venture Capital Project Support Associate Resume Examples & Samples

Support the development of the Quarterly VC Press Talking Points and Center of Excellence deck (i.e. Prepare, edit, and help post presentation materials)
Research and validate external market share data through online lists and publications (i.e. Fortunes Fastest Growing Companies, Forbes Unicorn, and CB Insight Unicorn lists)
Update Dow Jones VentureSource with audit information based on revenue reports and external market share lists
Collect news stories on all VC investing and exit activity for Monthly VC Bulletin (i.e. VC global trends, hot beds, etc.)
Coordinate the monthly VC Revenue Reporting between Area region leaders and GFIS Finance teams (i.e. Run quality check on reported revenue numbers & support the presentation of Area revenue reports)
VC Revenue Reporting – Monthly reporting of VC revenue including quality testing of revenue info into reports, presentation of area revenue reports, pivot tables etc
Update and maintain lists of VC Vintage Waterfall by adding new companies, updating tables, and revenues (US only)
Maintain all CHS and Sharepoint content (i.e. Add relevant content including Quarterly VC data tables and VC deck, check whether content is current, quality test web links)
Build and maintain VC meeting calendar, and SharePoint site for VC Marketing
Link VC SharePoint site to IPO and PE SharePoint sites
Maintain “Unicorn” list and EY market share
Update VC blogs, update and create VC articles and tweets
Connect Corporate G360 teams to VC /Corp VC EY resources / thought leaderships
Strong analytical skills – able to both dig through details and see the big picture
Outstanding organizational skills and excellent attention to detail
Able to employ effective communication skills, specifically questioning, listening and writing
Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail
Strong computer skills, including advanced Microsoft Excel, PowerPoint, SharePoint etc
3-4 years of relevant experience as a project coordinator, operations support, and/or project management
Bachelor’s degree in relevant field (e.g. Economics, Finance, Business, Statistics) or equivalent work experience

Branch Technology Support Associate Resume Examples & Samples

Must be proficient in Word, Excel, PowerPoint and Internet Explorer
Ability to successfully multi-task
Effective communications skills
Strong technology integration skills
Experience in training is an asset

Project Support Associate Resume Examples & Samples

Coordinate and manage multi-location engagements
Proactively contribute to engagement/account team meetings with strategic client and industry insights
Proactively identify project risks and opportunities for improving processes
Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously move forward in the service delivery process
Complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members (e.g. Financial Management Associate) to resolve any issues that may arise
Develop strong working relationships with external client personnel, anticipating client needs and communicating with EY account team leadership
Act as a central point of contact for the assigned engagement(s)
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
Monitor and track engagement processes such as Securities & Exchange Commission (SEC) filings and instructions on time
Gain a strong knowledge of the service line and the engagement, and EY's structure, key personnel and firm policies/procedures
Strong data analytics and excel skills (e.g. - pivot tables)
Strong organizational, analytical, mathematical, project management and customer service skills
Ability to address all relevant information/data and develop practical approaches to solving problems
Possess creative and curious approach to tackle complex challenges, leveraging internal tools and resources to achieve favorable results
Results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments)
Proven ability to work independently with minimum supervision, and collaboratively with virtual teams
Ability to effectively manage concurrent projects, and prioritize multiple tasks including multi-location coordination
Competent at meeting tight deadlines, performing high-quality work and diligent follow up
Adept at summar

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