Product Support Associate Resume Samples

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RM
R McKenzie
Rahul
McKenzie
59372 Kreiger Run
Los Angeles
CA
+1 (555) 281 1254
59372 Kreiger Run
Los Angeles
CA
Phone
p +1 (555) 281 1254
Experience Experience
Phoenix, AZ
Product Support Associate
Phoenix, AZ
Baumbach and Sons
Phoenix, AZ
Product Support Associate
  • Working collaboratively to provide solutions to customers
  • Recommend known technical solutions and develop workarounds for corrective action
  • Manage cases/tickets according to established departmental practices
  • Work with Senior Thomson Reuters staff to provide outstanding customer service
  • Innovate and create new tools that will help SAP run simple. Anything you can think of to make the business run better will get SAP support
  • Perform specialized tasks as trained in an independent fashion, requiring minimal direction, once procedures are established
  • Demonstrates commitment to the development, implementation and effectiveness of Alere Quality Management System per ISO, FDA, and other regulatory agencies
Dallas, TX
Product Support Associate / Engineer
Dallas, TX
Terry Inc
Dallas, TX
Product Support Associate / Engineer
  • Liaising with production management to identify and report application errors
  • Act as a liaison between our Product Management and Engineering teams
  • Develop technical solutions to be posted to both internal and external knowledge base
  • Collaborate with other employees by providing important customer feedback, process‐improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Analyse incidents, research solutions and provide answers easily understood by customers
  • Knowledge in Customer Infrastructure and Technology: Good knowledge of Windows and MAC Operating Systems, MS Office Suite and networking concepts
  • Document issues in a CRM system and defects in our engineering tracking tool
present
Houston, TX
Senior Product Support Associate
Houston, TX
Konopelski and Sons
present
Houston, TX
Senior Product Support Associate
present
  • Follow SOPs to ensure adequate complaint handling via Complaint Management System
  • Maintain product knowledge and contribute to process excellence through continuous improvement efforts
  • Serves as trainer and mentor to other staff
  • Contribute to quality compliance through proper and concise documentation of product or technical inquiries
  • Serves as a lead product associate focusing on escalated assay or instrument issues
  • Act as Tier 1, first level, product support to internal and external customers via phone and email
  • Follow procedures set forth in ISO regulations and QSR for medical devices
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Loyola Marymount University
Bachelor’s Degree in Computer Science
Skills Skills
  • Highly self-motivated with a strong ability to learn a complex technology platform quickly
  • Ability to manage details and serve as a knowledgeable resource for the internal team and sales force
  • Strong team player who learns and adapts quickly
  • Highly proficient with Microsoft Applications including Outlook, Excel, Word and Access
  • Able to work in a highly dynamic and fast-paced environment
  • Strong communication skills and ability to influence
  • Quick learner with the ability to manage stress in a rapidly changing company
  • Strong reading comprehension skills with the ability to identify the root cause of a problem
  • Programming Knowledge (HTML5, Java, Java Script, C++, ABAP/4 etc) – desirable
  • Proficient with Word, Excel, and PowerPoint
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15 Product Support Associate resume templates

1

Product Support Associate Resume Examples & Samples

  • Resolve inquiries by answering questions on software or online products utilizing skills such as guiding customers through applications, assisting with installations, troubleshooting issues and performing testing as necessary to replicate issues
  • Documents call contacts and details completely and accurately following established processes and procedures in a CRM application
  • Ability to adapt to the technical knowledge level of the caller
  • Bachelor Degree Preferred
  • Demonstrate excellent communication skills - verbal and written
  • Understanding of operating systems, plug-ins, common software downloads (e.g. Adobe), etc
2

BB&T Securities Product Support Associate Resume Examples & Samples

  • Process new fee-based accounts, which includes collecting data on proposed accounts and coding accounts on BETA
  • Record booking fees
  • Maintain existing fee-based accounts
  • Review accounts submitted for initial determination of qualification and proper documentation before initiating the approval process
  • Perform database updates
  • Reconcile general ledger accounts
  • One year of related experience
  • Demonstrated proficiency with basic computer applications, such as Microsoft Office software products
3

GDS DL HRS Product Support Associate English Resume Examples & Samples

  • Manage day to day business support issues relating to the People Insights platform
  • Manage individual tickets via our issue tracking system - assess and make recommendations to the Product Manager and/or to IT Services teams
  • Support UAT of new releases
  • Ensure knowledge sharing across the team and clients
  • Participate in Virtual team meetings across various time zones
  • Work with the customer and various teams to evaluate and prioritize defects and enhancements as required
  • Understand reporting processes and help translate requests into business requirements
4

Getthere Product Support Associate Resume Examples & Samples

  • Interface with other internal departments global, as well as suppliers (airlines. Hotels etc) to resolve customer issues
  • Track problems so that recurring problems can be reported to product development
  • Work between 8 am an 6.30 pm in accordance to weekly work schedule, holiday coverage is mandatory and is allocated on a rotation basis
  • Knowledge of at least two GDS (Sabre, Galileo,or Amadeus)
  • Proficient in how to use the Internet with a basic understanding of network connectivity and communication
  • Organizes data or information in a logical and useful manner; provides input on data or information requirements
  • XML, Java script and HTML knowledge an advantage
  • Excellent Team Skills - ability to work as part of a global team to solve customer issues
  • Decision Making Skills – take logical steps to diagnose a problem, able to break down complex issues into manageable tasks
  • Experience within the travel industry or online booking tool company
  • Written and spoken English required
5

Product Support Associate Resume Examples & Samples

  • Respond to customer inquiries via phone and email
  • Actively manage open cases/tickets and ensure that all necessary follow-up is completed to provide resolution to meet department SLA’s
  • Bachelor's Degree or equivalent work experience
6

Product Support Associate Resume Examples & Samples

  • 2 years experience in a Customer-facing role
  • Stellar organization skills; nothing slips by you or falls through the cracks
  • Live chat experience is a huge plus
  • Strong computer and technical/troubleshooting skills
  • Basic knowledge of JIRA, HTML, CSS, Excel and SQL preferred
  • Strong reading comprehension skills with the ability to identify the root cause of a problem
  • Exceptional written communication skills with perfect grammar and spelling; fast typist
7

Product Support Associate Resume Examples & Samples

  • Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
  • Delivering remote consulting services to our customers
  • Customer and quality focus
  • Open and professional communication style
8

Product Support Associate Resume Examples & Samples

  • Investigates, analyze complex, real world, unique problems; and resolve critical system issues for Enterprise level Fortune 500 companies
  • Think independently and apply effective problem solving skills
  • Work and talk with colleagues and customers from all around the world!
  • Recommend known technical solutions and develop workarounds for corrective action
  • Properly document communications and actions for customer issues in our CRM system
  • Use SAP and third party Tools to diagnose problems directly on customer systems
  • Contribute regularly to the internal and external Knowledge Base
  • Participate in After Hours Support & Weekend shifts as scheduled
  • Master SAP software that is being used by industries, governments and multinational companies
  • Join the global SAP Family and become an ambassador for the Support Organization
  • University degree in Computer Science, Business and Technology, or related areas
  • Excellent communication and customer service skills
  • High proficiency in English (spoken, written and customer management)
  • Ability to assess, research, and troubleshoot while collecting information about customer issues
  • Having good programming skills in JAVA is highly preferred
  • Good understanding of Relational Databases (e.g. Oracle, SQL Server, DB2)
  • Proficiency in operating systems (Unix/Linux/Windows)
  • Knowledge of production processes is an advantage
  • Enjoy and derive satisfaction from direct interfacing with customers
  • Support or administration experience of databases such as Oracle, SQL Server
  • Experience with SAP Business Objects products or ERP Systems or other SAP Products based on Java technology
  • Experience with SAP Netweaver java stack
  • Support or administration experience with Windows, Linux, HP-UX, and AIX
  • Candidate must have a US citizenship or permanent resident status
  • Relocation not covered
9

Product Support Associate Resume Examples & Samples

  • Analyze complex, real world, unique problems; often working in production environments
  • Feel the satisfaction from delivering a solution to customers that make their businesses run simpler and better
  • Constantly learn and dive deeper into the SAP BusinessObjects software and new technologies
  • Mandatory participation in After Hours Support & Weekend shifts as scheduled
  • Excellent diagnostic and technical analysis skills
  • Understanding of Operating Systems (Windows, Linux/Unix, etc.)
  • Understanding of networking concepts
  • Understanding of Web Application Servers (Tomcat, WebSphere, jBoss, etc)
  • Understanding of Relational Databases (SAP HANA, SAP ASE, Oracle, Sybase, DB2, SQL Server, etc.)
  • Understanding of SQL language
  • Understanding of SAP BusinessObjects software
  • Computer Science degree/diploma or equivalent industry experience
  • Support or administration experience with Windows, Linux, Solaris, HP-UX, and AIX
  • Support or administration experience of databases such as SAP HANA, SAP ASE, Oracle, SQL Server, and/or DB2
  • Prior customer service or customer support experience
  • 0-2 yrs of work experience
10

Product Support Associate Resume Examples & Samples

  • Good understanding of Relational Databases (e.g. SAP HANA, Oracle, SQL Server, ASE)
  • Proficiency in operating systems (Unix/Linux/Windows, AIX)
  • Object –Oriented programming ( Java, C++, ABAP ect) and programming Logic
  • US citizenship or permanent resident status
  • 0-2 years of work experience
  • Support or administration experience of databases
  • Experience with or knowledge of business and financial process ( such as HR, payroll function) a plus
11

Product Support Associate Resume Examples & Samples

  • Respond to inquiries on products via email, phone and/or chat
  • Act as Tier 1, first level, product support to customers via phone and email
  • Intake, triage and escalate more complex scenarios to Tier 2 Support Specialists as appropriate
  • Contribute to quality compliance through proper and concise documentation of product or technical inquiries
  • Maintain product knowledge and contribute to prove excellence through continuous improvement efforts
  • Follow SOPs to ensure adequate complain handling via Complaint Management System - Follow procedures set forth in ISO regulations
12

Product Support Associate Resume Examples & Samples

  • Respond to inquiries on product offering, process, system, etc., via email, chat and/or phone appropriately
  • Act as Tier 1, first level, product support to internal and external customers via phone and email
  • HS Degree/GED with 2-4 years of experience in a call center operation, service, or product support role. An Associate's or Bachelor's degree may be substituted for required experience as appropriate. Or, equivalent combination of education and experience to perform at this level
  • Document problems and issues, determine available resources and course of action for resolution. Such actions may include, but are not limited to: tracing shipments, expediting replacement, and initiating exchange of product
  • Flexibility to work different shifts as needed, days, evenings, rotating weekends and holidays
  • Laboratory experience is preferred
  • Customer Experience Management is a big plus
  • Understanding of PCR is preferred
  • Experience working in a regulated environment (FDA/ISO) is a plus
13

Product Support Associate Resume Examples & Samples

  • Objective 1: Contracted Activities Oversight and Logistics (50%)
  • 3-5 yrs of Strong project management experience with the ability to multi-task and manage multiple projects/stakeholders at the same time
  • Industry experience
  • Ability to manage details and serve as a knowledgeable resource for the internal team and sales force
  • Previous experience supporting or leading thought leader/speaker faculty activities
  • Ability to work cross-functionally
  • Experience with agencies / external partner vendor
  • Experience working with the development, coordination, and/or delivery of advisory boards, TL programs, or customer faced education
  • Communication/ Cross-functional communication skills
  • Understand real world experience, administration, office management, etc
  • Strong communication skills and ability to influence
  • Sales experience
  • Disease-state knowledge or expertise
  • Expertise with US affiliate marketing materials approval processes (PCA, FCAP)
  • Ability to use internal and external analysis to identify key areas of near and long-term opportunity for the brand
  • Understanding of attitudes, beliefs and behaviors of payer key players (payer only)
14

Senior Product Support Associate Resume Examples & Samples

  • Serves as a lead product associate focusing on escalated assay or instrument issues
  • Serves as trainer and mentor to other staff
  • Intake, triage, and escalate more complex scenarios to higher tier System Support Engineers or Technical Support Specialists as appropriate
  • Maintain product knowledge and contribute to process excellence through continuous improvement efforts
  • Follow SOPs to ensure adequate complaint handling via Complaint Management System
  • Follow procedures set forth in ISO regulations and QSR for medical devices
  • Bachelor's degree with 1 year of experience in a call center operation or product support role or
  • Associate's degree with 3 years of experience in a call center operation or product support role or
  • High School graduate with 5 years of experience in a call center operation or product support role
  • Experience with a customer relationship management database for 1 year
  • Experience working in a regulated environment (FDA/ISO) for 1 year
  • Highly self-motivated with a strong ability to learn a complex technology platform quickly
  • Able to work in a highly dynamic and fast-paced environment
  • Able to prioritize workload effectively
  • Able to build a collaborative work relationship with different groups within the organization
  • Associates or Bachelor's degree is a plus
  • Fluency in Spanish is a plus
  • Experience with a customer relationship management system is ideal
  • Understanding of systems platform is a plus
15

Product Support Associate Resume Examples & Samples

  • HS Degree/GED or equivalent experience
  • 2-4 years of experience in a call center operation, service, or product support role. An Associate's or Bachelor's degree may be substituted for required experience as appropriate. Or, equivalent combination of education and experience to perform at this level
  • Associates or Bachelor's degree
  • Fluency in Spanish
  • Laboratory experience
  • Understanding of PCR
  • Understanding of systems platform
  • Experience working in a regulated environment (FDA/ISO)
16

Product Support Associate / Engineer Resume Examples & Samples

  • Analyse incidents, research solutions and provide answers easily understood by customers
  • Troubleshooting complex problems and provide the best available solution or workaround within the agreed service levels
  • Document solutions to known issues and consulting questions
  • Develop technical solutions to be posted to both internal and external knowledge base
  • Liaising with Development and Field Teams to identify application errors and missing product functionalities for future releases (legal/non-legal requirements)
  • Liaising with production management to identify and report application errors
  • Document issues in a CRM system and defects in our engineering tracking tool
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process‐improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Bachelor’s Degree in Computer Science, Information Technology, Business Information Systems, Accounting or any other related discipline
  • Understanding the technical differences between on-premise and cloud-based solutions
  • Knowledge in Customer Infrastructure and Technology: Good knowledge of Windows and MAC Operating Systems, MS Office Suite and networking concepts
  • Good understanding of Mobile devices & technologies, web services concepts as well as HTTP protocols and XML knowledge
  • Basic knowledge of a programming language (preferable an object oriented language) would be an advantage
  • Understanding general use of Add-ins, SSL Certificates and system communications, knowledge in Databases (RDBMS) and security protocols
  • Business Processes: Good understanding of general business processes and scenarios such as cash and liquidity management, expense reimbursement, project time and expenses, inventory management, resource and supply management, order-to-cash, procure-to-pay, etc
  • Financial and Management Accounting: Good knowledge of payables and receivables, payment management, liquidity management, tax management, inventory & fixed assets, expenses management and financial reporting
  • Fluency in a German or French is an advantage
  • Passionate about learning new concepts and technologies
  • Excellent problem solving & analytical ability
  • Strong team player and comfortable working on own initiative
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Strong time management and multi-tasking capabilities
  • Capable to translate business needs into technical requirements
17

Product Support Associate Resume Examples & Samples

  • Respond to customer inquiries via phone, email and chat
  • Resolve inquiries by answering questions on software and online products utilizing skills such as guiding customers through applications, assisting with installations, troubleshooting issues and performing testing as necessary to replicate issues
  • Documents call contacts and details completely and accurately following established processes and procedures
  • Performs other duties as required and requested
  • Ability to work a flexible schedule as business needs require
  • Ability to research and collect information in a detail oriented fashion
  • Have the ability to multi-task and stay focused on personal and departmental work
18

Product Support Associate Resume Examples & Samples

  • Participation in paid training to learn the accounting & tax software
  • Talk with tax practitioners from major accounting firms and corporations around the world, as well as small to medium firms
  • Assist customers in answering questions and providing support in using their software
  • Gain experience troubleshooting software problems, data entry mistakes, printing issue and system setup options
  • Learn effective business communication techniques for both internal and customer-facing problem-solving
  • Work with Senior Thomson Reuters staff to provide outstanding customer service
  • Desire to help others
  • Knowledge of computer navigation functions
  • Ability to work 40-60 hours/week on a varied schedule as needed
  • Able to work in our Ann Arbor, MI office
19

Product Support Associate Resume Examples & Samples

  • Follow SOPs to ensure adequate complain handling via Complaint Management System
  • Follow procedures set forth in ISO regulations
  • Fluent English (written and oral) is required
  • Fluent German (written and oral) is required
  • Studies : High School graduate with 1-3 years of experience in a call center/service or product support role (B.S. degree or equivalent combination of education and experience may be substituted for required experience
  • Work independently in a structured manner with the ability to prioritise tasks
  • Thorough and methodical, follows procedures
  • Calm under pressure
  • Thrives in dynamic, fast-paced, and constantly changing environment
20

Product Support Associate Resume Examples & Samples

  • Process and investigate customer complaints to determine root cause(s)
  • Ensure accurate documentation of the complaint evaluation and investigation results within assigned complaint records
  • Conduct and document basic investigations and experimentation including data collection, summary and initial analysis
  • Escalates potential product performance issues or quality system issues
  • Carry out assigned laboratory functions applying knowledge and skill in an accurate, timely manner
  • Perform specialized tasks as trained in an independent fashion, requiring minimal direction, once procedures are established
  • Monitor and maintain necessary laboratory supplies and retention samples, with approval by senior department staff
  • Maintain records of laboratory activities, notebooks and procedural documents in accordance with good documentation practices (GDP)
  • Generate written reports as required and directed to document complaint investigations and/or projects
  • Initiate communication with related staff and function as necessary to coordinate activities effectively
  • Operate moderately complex laboratory equipment and perform routine maintenance/repair
  • Provide recommendations and observations to senior quality staff on results of projects/tasks
  • Operate equipment and conduct tasks in a safe manner, adhering to established guidelines and applicable regulations
  • Work involving blood or other potentially infectious materials may be required
  • Knowledgeable of federal and other regulations, e.g. QSR’s, ISO, ISO 13485, CMDR
  • Carries out duties in compliance with established business policies
  • Demonstrates commitment to the development, implementation and effectiveness of Alere Quality Management System per ISO, FDA, and other regulatory agencies
  • Understands and is aware of the quality consequences which may occur from the improper performance of their specific job. Has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities
  • Perform other duties & projects as assigned
21

Technical Product Support Associate Manager Resume Examples & Samples

  • Supervise the 411 Technical Support team to ensure that accurate product technical information is provided / communicated to the US sales associates and distributors in a timely manner. Assist in the education and training of Associate Product Specialists. Organize the teams work schedule to ensure availability of technical support during the designated teams working hours. Ensure that the 411 Technical Support Team complies with the appropriate company, standards, procedures and work instructions. Participate in out of hours emergency on call service as a when necessary
  • Provide technical and sales support for US sales associates and distributors via telephone, text message, and e-mail. Support may include recommendations on product options based on knowledge of Zimmer Biomet’s range of products and surgical techniques, and x-ray analysis. At times, this analysis and recommendation may be connected to an ongoing surgery. Develop and maintain a detailed understanding of Zimmer Biomet’s orthopedic, trauma, biologic and sports medicine divisions’ new, current and historical products, instruments and surgical techniques
  • Provide timely and consistent feedback and analysis to Regulatory, Compliance, Legal, Sales Education, Product Marketing & Development Engineering departments on topics including but not limited to: potential product defects, instrument problems, and product educational needs of Zimmer Biomet’s sales force
  • Provide feedback to product managers and development engineers of issues and enhancement requests from the sales force on current Zimmer Biomet products
  • Responsible for continuously improving customer satisfaction with not only the services of the technical support group, but also the products and services of Zimmer Biomet as a whole
  • Requires ability to adapt to customer, organizational, business and external influences with integrity, immediate consideration, and action to meet business objectives
  • Requires strong organizational & interpersonal skills and a collaborative decision-making/work style
  • 5-7 years’ experience required
  • Medical Device industry experience preferred in either a product development engineering or marketing position, preferably both. General knowledge of anatomy, physiology and biomechanics of the human body is preferred. Previous supervisory experience an advantage
22

Product Support Associate Resume Examples & Samples

  • Provide product support to customers via phone, email and chat using our SalesForce CRM tool, knowledge base, customer facing training materials, remote access software, etc
  • Manage cases/tickets according to established departmental practices
  • Meet or exceed all metrics and performance measurements
  • Answer general questions regarding Tax and Accounting products
  • Resolve issues and complete requests using internal resources in a timely manner
  • Document all interactions following standard operating procedures
  • Participate in ongoing proprietary product training and certification programs
  • Adhere to “Lean” processes and incorporate in communicating to customers
  • High school diploma. Associate’s degree preferred
  • At least 1 year of experience in a customer service role (hospitality, retail, restaurant); 1 year as an agent in a call center environment preferred
  • Excellent follow through, attention to detail and able to adhere to a set deadline
  • Intermediate proficiency using Microsoft Excel, PowerPoint, and Word
  • Strong initiative and ability to self-manage
  • Demonstrated customer service skills
  • Intermediate verbal and written communication skills
  • Intermediate time management skills
23

Technical Product Support Associate Specialist Resume Examples & Samples

  • Work alongside the Technical Support Specialists to provide product research support and analysis to assist them in answering technical questions from the Zimmer Biomet sales force in preparation of becoming a Technical Support Specialist. At times, this analysis may be connected to an ongoing surgery
  • Provide analysis for product applications based on input from the Sales force. Working with Technical Support Specialists, review x-rays and other data to recommend options for product application
  • Develop a detailed understanding of Zimmer Biomet’s orthopedic, trauma, biologic and sports medicine division’s new, current and historical products, instruments and surgical techniques in preparation of becoming a Technical Support Specialist
  • Maintain a detailed knowledge database of Zimmer Biomet’s orthopedic, trauma, biologic and sports medicine division’s new, current and historical products, instruments and surgical techniques
  • Assist the Technical Support Specialists by providing them with reports from the technical support request database so that the Technical Support Specialists can provide consistent feedback and analysis to Regulatory, Compliance, Legal, Sales Education, Product Marketing & Development Engineering departments on topics including but not limited to: potential product defects, instrument problems, and product educational needs of Zimmer Biomet’s sales force
  • Responsible for maintenance of the sales associate data base
  • Requires the ability to adapt to customer, organizational, business and external influences with integrity, immediate consideration and action to meet business objectives
  • Must have strong organizational & interpersonal skills
  • Must have strong communication skills as well as a collaborative decision-making and work style
  • 0-2 years of experience required
  • Medical Device industry experience preferred in either a product development engineering or marketing position, preferably both. General knowledge of the anatomy, physiology and biomechanics of the human body is preferred
24

Product Support Associate Resume Examples & Samples

  • Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services
  • Collaborate closely with partners, as well as with various other SAP departments, like Consulting and Sales
  • Managing internal and external escalations incl. Customer communication
  • Safeguard customers in critical/escalated situations
  • Orchestration of experts for fast issue resolution
  • Analyze and resolve reported incidents by means of knowledge databases and/or verifying customizing entries or hardware parameters
  • Knowledge Article creation and maintenance
  • Participation in global projects around support processes, infrastructure requirements and quality assurance
  • Report errors to Development
  • Provide weekend and evening shift as scheduled
  • Degree preferable in Information Technology/Computer Science areas or University Students expecting to graduate in the next two years
  • Programming Knowledge (HTML5, Java, Java Script, C++, ABAP/4 etc) – desirable
  • Database knowledge (Microsoft SQL Server, SAP MaxDB or other relational DB e.g. MySQL, Sybase ASE, Oracle, Informix, DB2, etc.)
  • Operating systems knowledge (Linux/Unix/Windows)
  • Problem solving/analytical skills
  • Flexible approach to working in teams as well as environment
  • Fluent in English (Spanish skills would be a benefit)
  • Experience or eagerness to learn in an IT related area, e.g. consulting/support/development job appreciated; Fresh graduates with strong inclination towards technical work may also apply
  • Familiarity with Business Software (SAP or comparable solutions) and/or Business Processes
  • Prior Industry experience providing technical support for enterprise software
25

Product Support Associate Contractor Resume Examples & Samples

  • Must have authorization to work in the US
  • Motivated and enthusiastic to learn
  • Able to work in our Carrollton, TX office