Ward Clerk Job Description

Ward Clerk Job Description

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Ward clerk provides clerical support, including word processing, to the Utilization Management staff; orders supplies; processes office/equipment repair request to Plant Engineering, construction and vendors; answers phones and relays messages; photocopies.

Ward Clerk Duties & Responsibilities

To write an effective ward clerk job description, begin by listing detailed duties, responsibilities and expectations. We have included ward clerk job description templates that you can modify and use.

Sample responsibilities for this position include:

Compileand maintain medical records of both the in-centerand home patients in the dialysis facility according to company policies and proceduresand in compliance with all applicable regulatory requirements
Compiles and maintains medical records of both the in-center and home patients in the dialysis facility according to company policies and procedures and in compliance with all applicable regulatory requirements
Prepares hemodialysis records for the following day’s activities ensuring they are stored/kept in a secure location until needed per HIPPA requirements
Monitoring patient ID
Answering telephone, taking messages, and informing department staff of requests, as required
Directing patients, physicians and visitors to appropriate rooms, activities and other hospital areas, as needed
Creating and maintaining patient charts during hospital stays
Processing requests for lab work/diagnostic testing to appropriate department
Reviewing patient charts upon discharge for completion and submits to Medical Records within twenty-four hours
Notifying Admitting Office of changes in census

Ward Clerk Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Ward Clerk

List any licenses or certifications required by the position: BLS, CNA, MA, EKG, CPI, CPR

Education for Ward Clerk

Typically a job would require a certain level of education.

Employers hiring for the ward clerk job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in English, Medical Terminology, Business School, Education, Business, Department of Education, Supervision, Nursing, Letters, Nursing Assistant

Skills for Ward Clerk

Desired skills for ward clerk include:

Word processing applications
Medical terminology
Office equipment
PC's and the ability to navigate in a Windows environment utilizing a mouse
Customer service
Decision making
Influence
Initiative
Interpersonal relations
Oral communication

Desired experience for ward clerk includes:

Working knowledge of computer applications to include Windows
Mathematical ability, attention to detail
Six (6) months of clerical work experience
Demonstrated ability to perform a variety of clerical and reception duties involving direct patient/member contact, responding to inquiries with accurate and courteous answers or instructions, to take messages, and clerical assignments related to pre-op, intraoperative and post-op medical procedures including transcription and processing of physician orders
Ability to balance and report cash
Demonstrated experience in handling multiple tasks

Ward Clerk Examples

1

Ward Clerk Job Description

Job Description Example
Our innovative and growing company is hiring for a ward clerk. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for ward clerk
  • Submitting work orders/requests to various hospital departments
  • Filing and maintaining various department records
  • Performs transcription duties, as required
  • Answers telephone in a courteous and tactful manner, delivers messages to appropriate personnel
  • Routinely checks and maintains patient ID bands and room/door name tags
  • Arranges for transport, transports patients when necessary
  • Notifies professional staff of any changes
  • Initiates requisitions for procedures and treatments via computer to appropriate departments
  • Informs appropriate departments of admissions, discharges and transfers
  • Conducts inventory
Qualifications for ward clerk
  • Recertification must be with CCBMA
  • A knowledge of computer systems, their applications, and functionality is required for this position, knowledge of basic anatomy and physiology
  • Knowledge SURGICAL INFORMATION SYSTEM preferred
  • Prefer two years clerical experience in a hospital/healthcare environment
  • Ability to compile statistics, and establish and maintain filing systems
  • Ability to use Word and Excel software efficiently
2

Ward Clerk Job Description

Job Description Example
Our innovative and growing company is hiring for a ward clerk. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for ward clerk
  • Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail
  • Tracks courier and accountable items (FedEx, UPS, Certified Mail)
  • Researches and routes unidentified and generic mail
  • Coordinates, stages, and transports bulk mail items
  • Receives, logs, delivers and tracks messenger items
  • Coordinates and processes customized packaging and other customer special requests
  • Follows all processes established in the client standard operating procedures (SOP’s)
  • Monitors packages for hazardous and suspicious materials
  • Follows established customer inquiry processes and responds to customer needs and requests
  • Promptly informs supervisor of potential problems or customer concerns
Qualifications for ward clerk
  • Successful completion of the HBO class and trouble shooting class
  • Typing 30 WPM Communicates in a clear, concise manner appropriate to the developmental stage of the patient, Typing must be current within one (1) year
  • Must have people skills, polite professional, answering and directing calls, update boards, organizing CISCO phones, making appointments, collaborate with nurses, doctors and other disciplines, patients, families, providing world class service
  • Must have the ability to prepare records, charts, arrange treatments, and so forth
  • Must have the ability to work under stressful situations, remain calm, keep fast pace, and maintain accuracy and a consistent level of performance
  • As an essential job function, due to continuously changing patient census/activity and staffing needs, must have the flexibility to work a varying schedule should the need arise, which may require working a varying shift, overtime and/or shift durations that exceed the assigned status for shift length and/or hours per week
3

Ward Clerk Job Description

Job Description Example
Our growing company is hiring for a ward clerk. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ward clerk
  • Maintains delivery lists and mail cart folders with updated names and locations
  • Records medical, nursing and administrative information in accordance with established charting and documentation policies and procedures
  • Provides administrative support to unit, and delivers mail and messages to patients and residents
  • Assists with admissions, transfers, discharges, and various record keeping duties
  • Other duties as aligned with the mission and values of the organization.criteria pertinent to the patients served in his/her assigned area
  • Oversee CNA schedules as directed by department manager
  • Perform basic EKG interpretation and informs nurse of changes in patient’s rhythms or rates
  • Properly attach monitoring leads for continuous monitoring or for 12 Lead EKGs and measure/post rhythm strips per unit standard
  • Assemble charts for admissions, transfers and discharges
  • Coordinate bed assignments for admission, transferring and discharges with appropriate staff
Qualifications for ward clerk
  • One (1) or more years in a healthcare setting preferred
  • Previous clerical experience and/or computer experience preferred
  • Typing 30 WPM, Typing score must be current within one (1) year
  • Must possess and maintain a current Basic Life Support (BLS) certificate within 6 months of hire
  • Typing 30 WPM Typing must be current within one (1) year
  • Communicate in a clear, concise manner appropriate to the developmental stage of the patient
4

Ward Clerk Job Description

Job Description Example
Our growing company is looking for a ward clerk. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for ward clerk
  • Obtain vitals, blood sugars, EKG’s and assist with ADL’s
  • Record medical, nursing and administrative information in accordance with established charting and documentation policies and procedures
  • Provide administrative support to unit, and delivers mail and messages to patients and residents
  • Assist with admissions, transfers, discharges, and various record keeping duties
  • Type various reports and documents for unit staff
  • Assist with processing patient admissions, transfers and discharges
  • Transcribe and documents effectively all order to appropriate areas of the chart
  • Place orders for supplies as necessary of as may be required
  • Plans, organizes, directs and supervises the activities of the business office
  • Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment and infection control
Qualifications for ward clerk
  • Nursing Home / Geriatric Care experience a plus!
  • CNA scheduling
  • Covering floor shifts as needed
  • Helping with admissions
  • Recent experience or education as a Ward Clerk in health care environment or equivalent preferred
  • Demonstrated ability to effectively apply knowledge of basic treatment measures to promote mental health recovery appropriate to the adult, developmentally disabled or impaired, and/or geriatric populations
5

Ward Clerk Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of ward clerk. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ward clerk
  • Booking Care Conferences, ordering supplies, daily census, meeting minutes
  • Greets visitors, determines purpose of visit
  • Respond to patient care needs by answering call lights, assisting patient with hygiene care and nourishment, obtaining vital signs, and communicating constructively, effectively and timely with members of the care team
  • Assists nurses and physicians within scope and competency
  • Active participant in meeting patient experience goals
  • Performs a variety of general clerical duties, facilitates communication, expedites interdepartmental services and complies and keeps records required on the nursing unit
  • Work as an equal member on the health care team with the oversight of your RN’s in our team nursing model
  • Coordinates bed assignments for admissions, transferring and discharges with appropriate staff
  • Work as part of a progressive team to try new ways to promote excellence in patient care
  • Celebrate your profession and its importance in patient healing!
Qualifications for ward clerk
  • Cmpletion of a high school education/GED
  • Demonstrated ability to keyboard and use a personal computer with word processing software
  • Able to complete work satisfactorily in a noisy environment with frequent interruptions, multiple priorities, and possibly witness threatening behaviors in environment by individuals
  • Able to accurately transfer information from one format to another, organize and prioritize work, communicate effectively both orally and in writing, and perform mathematical calculations
  • Prefer completion of CNA prior to hire
  • Strongly prefer experience working as a healthcare ward or office receptionist using Electronic Health Record (EHR)

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