Training Support Job Description
Training support
provides day-to-day IS / MC training and support for all Army IS, operational prototypes, and additional systems being used on an interim basis until systems are formally integrated into the family of Army IS.
Training Support Duties & Responsibilities
To write an effective training support job description, begin by listing detailed duties, responsibilities and expectations. We have included training support job description templates that you can modify and use.
Sample responsibilities for this position include:
Verify data such as training requirements in LMS Certifications and people assignments of roles
Support Training Manager with communications, follow-up of training requirements, and coordination efforts for global training responsibilities
Scheduling of training events for the Product Education Services department and ensure the course schedule is up-to-date in the LMS
Scheduling of training rooms for all regions
Process monthly billing and verify accuracy
Compile information and prepares reports as assigned
Contact clients about training opportunities, registers qualified students, verifies that prerequisites have been met, and maintains student records using the Learning Management System (LMS)
Assist in identifying and resolving any issues with instructor availability, course schedules, facility availability
Respond to student requests for information about courses
Develop regular and ad hoc reports from the LMS
Training Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Training Support
List any licenses or certifications required by the position: AALAS, CAS, LMS, LEDS, ITIL, NVQ, TTC, EMT, CDP, RSO
Education for Training Support
Typically a job would require a certain level of education.
Employers hiring for the training support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Technical, Human Services, Management, Engineering, Computer Science, Psychology, Business/Administration, Communication
Skills for Training Support
Desired skills for training support include:
Basic Microsoft computer systems and an understanding of the internet
Hardware and operating systems
Relevant industry practice and legislation
Wide variety of software
DoD
Intelligence Community
National level system security initiatives
Army Mission Command Training Support Program
Army information systems to train MC principles
Learning theories and design approaches to ensure organisation is at leading edge of learning design
Desired experience for training support includes:
Support the arranging of Educational Seminars
Assist in updating and maintaining documentation publication and links
Printing and shipping of learner guides for classes
Maintain the data integrity of the Learning Management System (LMS), such as adding courses and classes, class changes, instructor, customer, site, and billing information
Experience with phone customer service
Intermediate- or expert-level Access and Excel skills
Training Support Examples
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Training Support Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of training support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for training support
- Anticipate and plan for all implementation details
- Register staff in training request application accurately and on a timely basis
- Prepare IAS training survey results and produce summary reports on a timely basis
- Maintain a catalogue of IAS professional memberships and process payment for fees on a timely basis
- Work to expand USAMRIID’s clinical laboratory training network by facilitating sustained bio-engagement collaborations, leveraging existing collaborative relationships with private and state research institutions
- Writes and submits reports summarizing clinical training efforts through USAMRIID channels
- Will present data and training outcomes at scientific meetings in accordance with USAMRIID and DTRA CBEP policy
- Independently performs technical writing for studies and training plans of infectious diseases of military concern, based on directions provided by supervisor/COR
- Analyzes experimental results and reports to supervisor/COR
- Maintains knowledge of state-of-the-art principles and techniques and of relevant fields including general infectious disease, biodefense, medical countermeasures, clinically relevant diagnostic assay development and testing
Qualifications for training support
- Banking Operations knowledge, is a plus
- Experience in customer service on telephone, and remote communication
- Advanced level of English (90% minimum)
- 5+ years of management experience in learning and development
- Must be able to obtain a secret level security clearance prior to starting work.**
- This position will require scuba diving
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Training Support Job Description
Job Description Example
Our company is looking to fill the role of training support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for training support
- Work independently while coordinating with other government contractors and government employees
- Maintains accurate, appropriate work hour records and reports these
- Perform travel (national and international) in support of the training program
- Assist agency in development/updating of training and planning for system implementation
- Manage agency Learning Management Systems
- Assist the agency in conducting needs assessment/consultation for training and staff development
- Evaluate and implement appropriate information technology and develop long range plans for the most effective use of multimedia learning
- Manage and report on all daily activities within the Training Unit
- Review and approve the development of training materials (user guides, videos, Power Point presentations)
- Assist in the development of standards, procedures, and best practices, including internal department documentation, to ensure efficient and effective division operations
Qualifications for training support
- One (1) year animal training experience -or- Operational and navigation experience on small boats (30’ or under), USCG license (operator of un-inspected passenger vessels/6pac – 46 CFR 10.467) or higher/U.S. Navy Coxswain’s certification, and Operational experience using maritime navigational devices -or- Advanced scuba diving certifications
- Must be physically fit and able to lift at least 50 lbs
- BS degree and 5 years' experience or MS degree
- Knowledge of the course map(s) for the course(s) that the personnel are supporting along with the ability to update the course maps as the courses evolve
- Ability to create and update the detailed schedule(s) for the course(s) that the personnel are supporting
- The ability to perform trend analysis of student performance and identify material in the courses that should be improved
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Training Support Job Description
Job Description Example
Our growing company is looking to fill the role of training support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training support
- Assists in coordinating basic task training to UNO Help Desk personnel as needed and directed by the User Support Manager
- Develop long and short range plans for staff organization, training, and equipment needs
- Conducts recruitment, selection, training, supervision, and professional development assigned staff
- Provide consultancy and product knowledge during sales process
- Demonstrate the use and application of the software on exhibitions and customer sites
- Support and advise sales on creation of quotes for software and training
- Develop and maintain pricing for the software
- Create and maintain the easiest and best means for customers to acquire and manage their licenses, download, install and upgrade all software programs
- Provide logistical support for training events including scheduling, planning and operation of these events for local and remote locations
- Communicate with students, instructors and event sponsors via email and/or phone to answer questions and resolve registration issues
Qualifications for training support
- Experience as a Maintenance Technician and Maintenance Planner
- Comfortable using a smartphone / tablet
- Proficient in MS Word & Powerpoint
- Exposure to MS Project & Visio
- Self-motivated (Management will often be at a remote location)
- Must be able to manage deliverables to a project timeline
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Training Support Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of training support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training support
- Assist with internal and external customers on services and associated requirements
- Post and retrieve content from online SharePoint repositories
- Escalate opportunities for account growth
- Move course materials and lifting up to 35 pounds is an essential function of this job
- Overtime may be required for class set up/tear down, and evening functions
- Directs provider support for the Arkansas contract, ensuring compliance with contract and corporate regulations
- Directs and/or administers provider training for the Arkansas contract
- Leads investigations of provider clinical concerns, including formal complaints, through careful analysis of documentation and discussions with associated employees, customers, and/or stakeholders
- Utilizes a variety of methods (reading/reviewing published articles, business networking, group discussions, ) on a regular basis to stay abreast of evidence-based practices and clinical outcomes that are relevant to work
- Accountable for meeting all established training requirement for assigned provider network
Qualifications for training support
- Will have to deliver training to groups
- Minimum 2 years of professional experience with technical training or content development
- Experience in PC‐based learning systems
- Previous experience in public speaking, presentations and/or training environments
- Advanced Advanced degree
- MOUS, MCT, ACE or relevant industry certifications
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Training Support Job Description
Job Description Example
Our company is growing rapidly and is hiring for a training support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for training support
- Ability to work effectively in a “hands-on” management role
- Excellent clinical process skills
- Outstanding written and verbal communication skills, to include requirement for writing newsletter articles, instructional emails and development of training materials
- Performs other duties, as necessary or assigned by the VP of Operations (AR)
- Jobholder will function as part of the Customer Services Team
- Focus of the job is on developing Technical Support & Training that meet the needs of individual customers, UK and overseas, within the constraints of their budgets and on delivering high quality Customer Services
- Elements of the Technical Support and Training may be provided overseas
- Objectives through research and a basic understanding of business
- Design and develop blended learning solutions to include web-based learning, computer-based learning, and instructor-based learning in social platforms/channels
- Design and develop on-demand digital training materials for Digital Care specialists
Qualifications for training support
- College degree or 2+ years of learning program support is preferred
- The ability to explain concepts and procedures in a clear, easy-to-understand manner
- Proven ability to adapt to change to meet department needs
- A bachelor's degree in a business or an education related field is preferred
- Experience creating, formatting, distributing global Communications
- Experience working in a Training Department