Operations Training Job Description

Operations Training Job Description

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Operations training provides support to Mechanical field managers and supervisors to provide compliance training to qualify employees on positions within the collective agreement.

Operations Training Duties & Responsibilities

To write an effective operations training job description, begin by listing detailed duties, responsibilities and expectations. We have included operations training job description templates that you can modify and use.

Sample responsibilities for this position include:

Effectively trains new hires and existing associates to perform their job functions
Conducts needs assessments with Operations management and target audiences to identify business requirements and learning needs
Develops training materials by working collaboratively with SMEs in Global and Regional Operations
Executes learning plans through delivery of classroom or virtual sessions, by Train-the-Trainer, or by deploying and assigning courses in the Learning Management System (LMS)
Researches and tests new learning platforms and stays current in L&D trends and advancements, and advancements in leadership / management skills, styles, approaches, theories, models
Aligns with organizational needs by informing, consulting, and asking for feedback from stakeholders
Collaborates with Sr
Collaborates with the direct supervisor to ensure conditions (time, equipment, ..) necessary for employee performance are met and barriers to performance are removed
Instructs Flight Operations personnel (flight deck crewmembers, flight attendants and dispatchers), on Company Ground Operations procedures to include, but not limited to
Track compliance to efforts/standards, such as creating dMod Gate Tracking & Training Attendance reports

Operations Training Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operations Training

List any licenses or certifications required by the position: ISO, CTT, IQA, ITIL, IPC, ASTD, NTC

Education for Operations Training

Typically a job would require a certain level of education.

Employers hiring for the operations training job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business/Administration, Communications, Business/Management, Business, Human Resources, Technical, Management, Design, Engineering

Skills for Operations Training

Desired skills for operations training include:

Field operations
Training principles
DASH Management and key components
Excel
Experience with the systematic approach to training
Collective bargaining agreement and related procedures
Policies and processes
PowerPoint
Training and education product development in the institutional domain
Outlook

Desired experience for operations training includes:

Have 3 – 6 months of experience
Four-year degree from an accredited institution in training/development/human resources/sales or equivalent discipline OR combination of education and significant experience
This position requires the ability to work a flexible schedule, including weekends and evenings to accommodate students, departmental and company’s needs
Possess a Master’s Degree in Education, Instructional Design, Instructional Technology, or related field
Have a minimum of 5 years’ experience in using the Analysis, Design, Develop, Implement, Evaluation (ADDIE) development process within a military or vocational/ technical training environment
7 or more years’ experience required as an Instructional Designer and Training Manager

Operations Training Examples

1

Operations Training Job Description

Job Description Example
Our company is hiring for an operations training. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operations training
  • Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices)
  • Deliver training at all skill levels
  • Design, create, and facilitate training and staff development programs
  • Effectively train new hires and existing associates to perform their job functions
  • Related experience in facilitating learning sessions
  • Experience in Microsoft Office preffered
  • High School/GED education required, Associates degree preferred
  • Develop skills in eLearning tools
  • To ensure that all new and existing staff are trained in line with Published Processes, Best Practice and Safe Working Practice
  • Work with Managers to address performance issues and to promote a healthy sense of team spirit and individual responsibility
Qualifications for operations training
  • Intermediate competency in MS Applications and KP technologies
  • Able to discuss mission, vision and objectives within own department and unit
  • Describes company philosophy, culture and history
  • Discusses the roles and responsibilities of major business units and department's operating principles and practices
  • Able to identify and discuss key players, key issues and strategies
  • Bachelor’s degree from a top tier university or equivalent experience
2

Operations Training Job Description

Job Description Example
Our innovative and growing company is looking for an operations training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations training
  • Analyze multiple training curricula’s and identify performance gaps and needs, and formulate appropriate recommendations for action plans in conjunction with multiple Account Managers, Sr
  • Work cross-functionally with internal Community Operations teams to help improve the quality of community support, reduce risk, and scale our training functions assess knowledge gaps and opportunities
  • Delivers new hire and continuing education training to Configuration Services staff
  • Participates in ongoing self-development to ensure knowledge and proficiency in skills development
  • Train Human Resources, facilitators and supervisory personnel in effective training techniques to be used in the presentation of new employee orientation, on-the-job training, team meeting training
  • Facilitate classroom, small group, and on-the-job training in high volume in our Customer Contact Center
  • Provide performance feedback and conduct training follow-ups
  • Hires, trains, coaches, evaluates, and manages employees to ensure they have adequate guidance and resources to achieve objectives
  • Develops, implements, monitors, schedules, and executes training for all positions within the Housekeeping Department
  • Ensures employees maintain performance levels consistent with trained standards by direct observation and system productivity reports
Qualifications for operations training
  • Position requires a Bachelor’s degree in Business Administration, Human Resources, Computer Science, Information Technology, Engineering, or related, equivalent work experience
  • Minimum 7 years of soft skills, operational and/or technical training design and delivery experience, distance learning tool expertise with WebEx, Adobe Connect and/or GoTo Training and extensive knowledge of adult learning theories and models necessary for curriculum development of training programs is required
  • Information Security, Networking, and Managed IT, Security and Cloud Services experience and/or equivalent experience in a managed IT, security and/or cloud industry is required
  • Ability to quickly learn new systems, tools and technologies specific to SecureWorks
  • Position requires an average of 20-30% domestic and international travel to prepare and deliver training workshops, attend meetings, events
  • Possess exceptional public speaking, presentation and facilitation skills to engage audience
3

Operations Training Job Description

Job Description Example
Our company is growing rapidly and is hiring for an operations training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations training
  • Facilitates open lab sessions, or performs on-site embedded support in user offices
  • Develops, stages, and maintains realistic training data in software application for trainee use and demonstration of processes and functions
  • Facilitates meetings to gather training requirements
  • Works with Training Specialist Lead and Senior Training Specialist to develop instructional plans to meet objectives of new business processes and software
  • Coordinates the development and review of training curriculum for all System Operations, Crew Services and Dispatch Crewmembers
  • Defines and determines training needs in accordance with Company and regulatory requirements
  • Partners with operational counterparts to ensure alignment in training needs
  • Partners with various JBU teams, including Learning Design, Safety Management System/AQP, and Assessment/Measurement/Evaluation
  • Responsible for the quality of training provided
  • Approves all System Operations, Crew Services and Dispatch training curriculum
Qualifications for operations training
  • Possess exceptional organizational skills and the ability to handle multiple tasks and prioritize under deadlines
  • Exhibit adaptability to handle the demands of a short notice, nationwide, 100% travel position
  • Initiate new procedures and adapt to an always changing environment
  • Minimum of 10 years training experience with 5+ years management experience
  • Requires excellent leadership, verbal/written communication skills, strong training skills, and proven relationship building skills at all levels
  • Travel internationally 35%-40% of time
4

Operations Training Job Description

Job Description Example
Our company is looking to fill the role of operations training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations training
  • Assists students with using interactive training tools
  • Supplies alternate and ancillary resources and references
  • Monitors and promotes trainee achievement of lesson objectives
  • Administers oral and written examinations, and formal evaluation of job performance measures
  • Constructs a logical outline of lesson content
  • Modifies lesson plans to incorporate content changes, addressing differing target audiences, using a variety of media, and providing varied learning experiences
  • Writes training manuals, lessons plans, student guides, and other training material
  • Reviews test items and ensures content and predictive validity
  • Performs job, task, and needs analysis, design of training, and development of training for applicable discipline(s)
  • Performs evaluation of other instructors
Qualifications for operations training
  • Excellent analytical skills, verbal skills, and written communication skills
  • Technical degree or background in instructional design preferred
  • Drive productivity
  • Leverage data
  • Lead growth
  • Connect people
5

Operations Training Job Description

Job Description Example
Our company is growing rapidly and is hiring for an operations training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operations training
  • Prepare and coordinate meeting resources and background materials
  • Manage participant rosters, analyze course evaluations, produce metrics reports based on multiple data sources
  • Receive and analyze new client requests and maintain team projects, status, and deadlines
  • Prepare and edit correspondence, communications, and other documents using Keynote and other tools for various audiences
  • Assist and support the team in multiple functions across all operational needs
  • Operate independently to identify and assess training needs by conferring with managers and function directors or conducting surveys
  • Develop bespoke training programs and courses to fit the requirements of the Operations department
  • Select, onboard, manage and evaluate the vendors required to implement the training and development initiatives
  • Become the learning SME and Training Partner for the area, to enable the managers and their teams to become self-sufficient in managing their day-to-day training tasks, by providing expertise, knowledge and being able to show the benefits of training
  • Implement comprehensive training programs implementing task-based training
Qualifications for operations training
  • Bachelor’s degree in Organizational Development, Adult Learning, HR Management, Education or similar is preferred
  • High level of proficiency with MS Office and Instructional Design Tools
  • Advanced level of proficiency with consulting, project management, and process improvement skills
  • Minimum 5 years experience in a mortgage or financial services company
  • Experience developing and administering training programs is required
  • Bachelor’s degree in instructional design, education, organizational development, business, or related field or equivalent professional experience

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