Training Operations Job Description

Training Operations Job Description

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Training operations provides administrative support for users of the Siebel Case Management Tool, Cyborg, Sharp and various other systems including Microsoft Office.

Training Operations Duties & Responsibilities

To write an effective training operations job description, begin by listing detailed duties, responsibilities and expectations. We have included training operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Select appropriate instructional procedures or methods such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer-based training
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Maintains and verifies that review exercises are relevant, creates assessments and procedures to measure success of conducted training, measures retention of new and tenured agents
Create methods for tracking employees' skills development
Responsible for all Operations and Training presentations
Ensure training schedule and materials covered meet market needs
Contribute toward developing a high-functioning culture of accountability and success-oriented behavior
Act as a resource to further prove out Data/Strategy Team learnings
Evaluate effectiveness of programs designed to support SET Retail Training goals, , validate PROS program criteria and benefits, SMET Training
Manages and/or supports the development and execution of training programs

Training Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Training Operations

List any licenses or certifications required by the position: ISO, CTT, IQA, ITIL, IPC, ASTD, NTC

Education for Training Operations

Typically a job would require a certain level of education.

Employers hiring for the training operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business/Administration, Communications, Business/Management, Business, Human Resources, Technical, Management, Design, Engineering

Skills for Training Operations

Desired skills for training operations include:

Controls and systems
Excel
Microsoft Word
Microsoft Outlook
Outlook
Methods
Microsoft Office Products
Microsoft Office suite with ability to learn inventory system and additional software
Procedures
SharePoint

Desired experience for training operations includes:

Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks
Ability to work a felxible schedule as business needs require
High School Diploma or equivalent required, 4 year degree or relevant work experience preferred
2+ years of management experience with comparable volume or a proven track record of success managing a selling workforce
A minimum of 2 years in a similar role in GXP biotech/pharmaceutical environment
Bachelor’s degree in Education, Organizational Development, Organizational Leadership, Human Resources, Business or a discipline closely related to adult learning and development or the pharmaceutical industry is required

Training Operations Examples

1

Training Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for a training operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for training operations
  • Analyze the training curriculum and delivery, identify needs, and formulate appropriate recommendations of action plans in conjunction with the Account Directors, Sr
  • Evaluate the effectiveness and relevance of training materials and make appropriate curriculum changes
  • Assist management teams in identifying and analyzing trends
  • Work closely with key personnel to assure timely retrieval and tracking of data
  • Communicate frequently with Account Directors, Account Managers, Senior Account Managers, Site Directors and other key personnel to assure mutual understanding of, and agreement with, training plans, initiatives and schedules
  • Provide direct or indirect communication to the clients represented in the site
  • Participate as requested in Quarterly Business Reviews, client visits, new account and/or new product implementations
  • Measure and monitor training effectiveness, analyze results and respond as necessary
  • Assist in the hiring and selection process for Trainers, and provide on-going training and development for Trainers
  • Monitor and manage adherence to new hire “transition process” requirements
Qualifications for training operations
  • Expert in MS Applications and KP technologies
  • Articulates well the mission, vision and objectives within two or more major departments of operating units
  • Describes functions key responsibilities and practices of multiple departments and units
  • 1-3 years experience in a service center environment, human resource training, or knowledge management
  • Ability to work with diverse stakeholders and collaborate in teams to meet objectives
  • Ability to use and lead in the development of knowledge management strategies
2

Training Operations Job Description

Job Description Example
Our innovative and growing company is looking for a training operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training operations
  • Maintains accurate departmental training records and regularly reports relevant information to Assistant Director and Director of Housekeeping
  • Coordinates and directs the training activities of designated employees on assigned shift
  • Performs regular hotel room inspections to ensure the consistent quality of room preparation and effectiveness of existing system
  • Works directly with employees and managers to identify key training needs and drive quality and service results through comprehensive training programs
  • Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings and conveying accurate information to employees on assigned shift
  • Assists with the evaluation and implementation of programs to promote facilities and profitability in all areas of responsibility
  • Ensures a maximum level of guest service and satisfaction in the Hotel is achieved and maintained
  • Help develop the operations plan for each training department for the following year
  • Help develop the operations plan for each training department
  • Ensure hiring plan, assessment and training strategy is in place to meet factory requirements in the short and long term
Qualifications for training operations
  • Quick-learner and able to work with self-direction and autonomy
  • Passionate about healthcare and the fight against cancer
  • Possess high level of energy and positive attitude
  • Understand how to manage in a culturally diverse environment
  • Demonstrate excellent guest service and guest relations skills
  • Demonstrate excellent consensus building, persuasion and communication skills (written and verbal)
3

Training Operations Job Description

Job Description Example
Our company is hiring for a training operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training operations
  • Partners with the System Operations Center (SOC) leadership and IT in the implementation of training for new technologies and tools for SOC Crewmembers
  • Responsible for the accuracy of training records, where applicable
  • Takes a significant role in the development of crewmembers to support the engagement, growth, and goal achievement
  • Coordinates with other JBU college managers ensuring standardization, quality and consistency of training programs
  • Stays current on educational trends and works to update and improve professional and business knowledge, skills and attitude
  • Designs, develops, implements and presents integrated systems training and initial and requalification operator training programs in accordance with the applicable regulatory requirements
  • Training Program Curriculum
  • Task, Needs, and Job Analysis, Task lists
  • Technical and Academic Review Checklists
  • Task to Training Matrix, Qualification Cards
Qualifications for training operations
  • Prior experience directing, implementing, and maintaining technology-based training/distance learning programs for a geographically dispersed workforce strongly preferred
  • Strong client orientation to better understand their needs and frame of mind
  • Demonstrated ability to adapt to situations and prioritize tasks
  • Possess working knowledge of at least one foreign language (preferred)
  • Maintain a spirit of collaboration
  • High school / High Vocational and up
4

Training Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of training operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training operations
  • Performs instructional review of training materials
  • Provide training-related guidance delivery to lab trainers and trainees and report any issues to the training manager for remediation
  • Liaise with the Senior Asset Protection Trainer to establish written formalised lesson plans for all aspects of security/emergency response training
  • Provide assessments of staff to the Senior Asset Protection Trainer
  • Assist in the investigation of complaints
  • Be able to respond to emergency situations as directed by Management
  • Apply and monitor the systems and processes for security of the product
  • Assist the Asset Protection Manager with implementation of change management initiatives and other business improvement projects
  • Performs Weight and Balance on aircraft
  • Schedule and coordinate training events globally, manage the technical training calendar, book rooms for clients, manage course descriptions and sessions in the Learning Management System
Qualifications for training operations
  • At least 3 years the HDD experience in Assembly and knowledge the technical teaching skills
  • Manage organization of workload in the team ensure effective project management of site, regional, and national training processes
  • Direct back-office training support for the employee inquiry process and handle non-routine more difficult related inquiries from the US
  • Bachelor’s degree in in education, business or related field or equivalent experience
  • Strong background in CNC machining preferred
  • Experience in Production Operations & Process Engineering
5

Training Operations Job Description

Job Description Example
Our innovative and growing company is hiring for a training operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training operations
  • Implements approved procedures and policies to ensure compliance with company standards, NRC regulations, INPO accreditation criteria, and other codes, standards and regulatory requirements
  • Update and maintain data within the Learning Management Systems (LMS) and SharePoint systems
  • Develop directly with SME and Supervisors Standard Work instructions, visual SOP materials Training Packages
  • Introduce novel blended training solutions to meet complex training needs
  • Develop annual technical training plan to support the functions
  • Support the design of capability matrices and training curricula for all roles positions within each team, ensure they’re fully implemented in the LMS system
  • Assists departments in scheduling training activities and auditing compliance of training against the established schedules and curriculum
  • Co-Develop and deliver Trainer the Trainer course and its related certification for the identified Site internal trainers
  • Work with the Associate Directors to develop and support Organizational Design initiatives around Training & Development within the Operations department
  • Construct detailed project plans that can be viewed and understood, by multiple stakeholders
Qualifications for training operations
  • Knowledge of interactive eLearning software
  • Knowledge of video editor software
  • Experience delivering training sessions for retail or operations staff will be ideal
  • Applicants must provide a writing sample
  • Applicants must complete a writing exercise
  • Training certification preferred but not required

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