IT Training Job Description
IT training
provides first level diagnostics and support for MS Windows desktop hardware platforms, MS Office products including configuring the Desktop Outlook client for both online and offline usage, and other office automation software.
IT Training Duties & Responsibilities
To write an effective IT training job description, begin by listing detailed duties, responsibilities and expectations. We have included IT training job description templates that you can modify and use.
Sample responsibilities for this position include:
Owner of the Project Management Framework and reporting tool
Provide staff and key partners with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Liaise with managers and interviewing employees at all levels to identify and assess training and development needs
Provide technical training for staff
Lead IT Operations team in a 12x5 team setup, comprised of employees and consultants that provide administration, advanced support and operational management of all the internal systems
Delegate duties and tasks within the IT department
Review completed tasks to ascertain compliance with standards
Monitor all team members and provide necessary advice and guidance
Perform periodic risk assessments and initiate risk control strategies
Coach all team members and motivate them to produce desired results
IT Training Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Training
List any licenses or certifications required by the position: ITIL, II, LFR, CCNP, CCNA, CCENT, DTI, NTC, WFO, CTT
Education for IT Training
Typically a job would require a certain level of education.
Employers hiring for the IT training job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Computer Science, Information Technology, Communications, Technical, Business, Information Systems, Design, Business/Administration, Writing
Skills for IT Training
Desired skills for IT training include:
Health care industry and excellent customer service skills
Chrome
Desktop publishing and eLearning creation tools
IT infrastructure and networking
MS Office
Specifically Captivate
Windows
Workstations
Adult learning principles and demonstrated experience in their use when developing training plans
Field utility systems
Desired experience for IT training includes:
Organize regular seminars and trainings to teach team members new techniques and methods
Work alongside other departments to achieve company goals and visions
Write and forward regular reports to the management
Provide solution to any complex IT related challenges in the organization
Ensure that the company’s data and information are protected from unauthorized access
Knowledge of Continuous Delivery of infrastructure code practices and tools
IT Training Examples
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IT Training Job Description
Job Description Example
Our growing company is looking to fill the role of IT training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT training
- Utilizes the latest threat intelligence to identify areas for ad-hoc flash training/awareness activities (New Phishing/APT techniques )
- Manages the delivery of all training programs as part of an annual portfolio with quarterly milestones
- Provides compelling training programs, newsletters to increase security awareness for Arrow’s employees
- Owns and manages Arrow’s inventory of IT security training and awareness resources (CBT vendors, content, translations, newsletters, alerts, phishing reports etc)
- Prepares a variety of communications, fraud alerts, security bulletins with direction and review from Senior Leadership in a timely and highly accurate manner
- Prepares presentations to detail the progress and upcoming roadmap of training along with providing weekly updates to Sr
- Delivering technical training courses for internal employees, customers and distributors in the fields or other campuses
- To adhere to the policy and processes for training delivery in order to enable a standardized course delivery
- Arrange training systems, materials and classrooms to ensure that the courses can be delivered in the most optimum conditions (classrooms, systems and lab environment)
- Order/return parts/reagent for training requirements, to ensure the training courses can be delivered as scheduled
Qualifications for IT training
- Good understanding of DevOps in an operational environment
- Experience with working with global patching strategies and tools
- Experience of high volume queues and ticket allocation
- Must have exceptional written and verbal communications skills demonstrated professional, and organizational agility
- 7 years of overall experience with at least 5 years analyzing business needs in designing, developing and evaluating training programs, especially CBT material
- Ability to deliver and uphold a customized curriculum
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IT Training Job Description
Job Description Example
Our company is looking for an IT training. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT training
- Developing and producing hand‐outs, instructional materials, handbooks, aids, visual aids, computer‐based tutorials, and manuals
- Coordinating and/or leading training events
- Assessing training effectiveness to ensure the quality of the content delivered
- Consulting and liaising with cross‐functional teams and stakeholders
- Serving as a point of contact for technology training needs
- Update and revise training modules, handbooks, user guides, presentations as required
- The feedback will be provided to Client representative for further decimation as necessary
- The candidate shall conduct training design requirements analysis
- The candidate shall develop and maintain training
- Support training delivery projects
Qualifications for IT training
- 5 years minimum management experience related to delivery of organizational change, training and awareness programs
- Exceptional & effective communication skills
- Flexibility and patience in order to work in a high demand/volume work environment with changing priorities
- Strong PowerPoint skills – Ability to produce high quality slides showing training status and future roadmaps
- Knowledge of principles and methods
- Familiarity with various training methods (online, classroom, webinars, recorded sessions, ) and training technologies
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IT Training Job Description
Job Description Example
Our company is growing rapidly and is looking for an IT training. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT training
- Develop improvements to workshop modules to further enhance training experience
- Be on-hand to provide support across a wide range of PC applications to a busy department
- Develop and seek new PC products which bring benefit to the department
- Establish formalized training curriculum and implement for large, complex systems or processes, SAP
- Identify appropriate training media and methodologies based on audience learning styles, nature of training being delivered, audience location, point within the learning process
- Gather and analyze requirements and select appropriate methods for delivering training while maintaining global consistency
- Identify and evaluate trends and makes recommendations for improvement of processes and service delivery to ensure high levels of quality and customer satisfaction
- Maintain and publish content to IT Service Management (ITSM) knowledgebase, self-service portal and training systems
- Prepare and analyze metrics reports and develop dashboards to demonstrate training effectiveness and identify training gaps
- Develop detailed training plans, create training materials and arrange for appropriate user training to meet business needs and various skill levels
Qualifications for IT training
- Ability to manage a variety of tasks
- Bachelor of Arts or equivalent combination of training, experience and skills
- Hold a valid UAE passport
- 8+ years of experience in a lead or primary training role for a large, enterprise-wide system implementation (ERP, Maximo)
- Experience using training tools , LMS systems, Captivate, u-Perform, Adobe Connect, Articulate
- Candidates should have familiarity with, Training design and development concepts, Information Technology concepts, Research and analysis and Strategic communications
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IT Training Job Description
Job Description Example
Our company is growing rapidly and is looking for an IT training. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT training
- Recommend, implement and assure compliance with policy and procedures affecting computing technology
- Monitor and ensure total customer satisfaction
- Monitor and ensure account management activity in accordance with Focus training and company policies and procedures
- Maintain the store in Rent Ready condition and keep coworkers informed of promotions and products
- Use the company’s programs to manage coworker including selection, training, motivating, evaluating, coaching and developing people
- Provide leadership and guidance to all coworkers
- Manage store performance by reading and analyzing various reports
- Manage the inventory by ordering, receiving and transferring products to ensure revenue and profit growth
- Organize and follow-up on all daily activity including scheduling of all coworkers to meet needs of the store
- Manage and secure the assets of the store
Qualifications for IT training
- Working knowledge of reporting and data management tools
- Excellent IT skills to include Microsoft Excel and PowerPoint
- Teamwork /Working with cross functional groups
- TS/SCI CI Polygraph Clearance (MUST HAVE)
- Build a scalable and effective training and adoption org for IT corporate systems (non-store)
- Use continuous improvement methodologies and new technologies to drive usage and adoption of corporate technology systems and applications
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IT Training Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of IT training. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT training
- Ensure all policies, procedures and standards are followed and adhered to
- Any other duties assigned by the market manager
- IT Department Manager-Develops requirements, outlines, budgets, and schedules for information technology projects
- IT Manager - Develops requirements, outlines, budgets, and schedules for information technology projects
- Network Engineer- Manages, implements, and monitors networking systems
- Protective Force Training Department Manager- Ensures accuracy and currency of course materials, course scheduling and operations plan development
- Safeguards and Security Training Department Manager-Manages course managers, instructional system designers, and other staff
- Safety Training Department Manager-Manages course managers, instructional system designers, and other staff
- Safety Training Qualifications Manager-The Manager, Safety Training is the senior management contractor position responsible and accountable for the development, management and operation of the Safety Training curriculum at the National Training Center, including supervision of training and support personnel
- Quality Assurance- Administers the contractor quality assurance program IAW with contract requirements
Qualifications for IT training
- Develop communication materials for special projects (some planned, some last minute), including but not limited to Executive presentations, external tech presentations, IT departmental meetings, IT department newsletter, and more
- 10+ years of experience in communications and training/development or the equivalent, with 4-5 of those years in a supervisory role, within a Technology group
- Experience building out a similar department and creating framework and processes from scratch
- Proven ability to work with upper management develop strong partnerships with peers
- Superior written, verbal and interpersonal communication skills, persuasive communicator
- Extensive, proven experience with MS PowerPoint other IT efficiency tools, Jira, Box, Confluence