Technical Training Manager Job Description

Technical Training Manager Job Description

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Technical training manager provides on-going consultation on training and development research, learning and motivation theory, and new materials, methods, and techniques that ensure optimal level of training delivery initiatives.

Technical Training Manager Duties & Responsibilities

To write an effective technical training manager job description, begin by listing detailed duties, responsibilities and expectations. We have included technical training manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Participate in project kick off meetings if needed
Schedule, participate and attend key customer visits and meetings
Ensures that safety training conforms to business unit and corporate requirements, meets all applicable governmental laws, rules and regulations
Develops long and short term business strategies to include goals and needs
Provides guidance to managers on reporting needs and requirements
Assists management in the inspections of workplaces to assure safe and healthful conditions for workers
Provides guidance for the accumulation of statistics
Direct NTTAC team quality assurance activities by establishing priorities, scheduling and tracking tasks, providing guidance and ensuring availability of resources and providing support
Administers, sources and/or facilitates USH and Vendor training programs
Develop and maintain the OSP training curriculum

Technical Training Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technical Training Manager

List any licenses or certifications required by the position: AWS, PMI, PMP, BOE, R6S, NICET, COTR, EVMS, CPLP, FSE

Education for Technical Training Manager

Typically a job would require a certain level of education.

Employers hiring for the technical training manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Technical, Engineering, Business, Science, Management, Design, Computer Science, Technology, Business/Administration

Skills for Technical Training Manager

Desired skills for technical training manager include:

Conferences
Demonstrations
Meetings
On-the-job training
Workshops
Instructional design theory and implementation
Learning management systems and web delivery tools
Charities
Solicitor's accounts rules
Adult learning methods and strategies and techniques

Desired experience for technical training manager includes:

Prepare lesson plans for courses, update and maintain technical training course materials as required
Develop and conduct training on safety practices and quality standards and practices
Develop and conduct technical training regarding permitting, utility locates, excavation, aerial fiber installation and placement, fiber splicing and testing, traffic control
Demonstrates proper use of tools and equipment
Provide mentorship and guidance to CMs, subcontractors and other project team members regarding workmanship quality, project specifications and processes
Reads and stays current on installation documentation

Technical Training Manager Examples

1

Technical Training Manager Job Description

Job Description Example
Our growing company is hiring for a technical training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical training manager
  • Provide coaching, development and supervision of direct reports
  • Develop relationships, negotiate supply and pricing agreements with partners and suppliers in the service industry
  • Manage field operations of a third party commercial service network by implementing a scorecard, establishing KBI (Key Business Indicators), and communicate those service levels monthly
  • Recruit, train, audit and coordinate service and parts sales activities with service network
  • Assist as needed with product applications engineering for customers
  • Help identify new product application opportunities and drive those ideas back to our engineering and product management team via 3D process
  • Partner with engineering and product management in Phase I and Phase II of 3D process utilizing voice of customer to verify if product release will solve customers’ problem statement
  • Support sales staff as they develop distribution and market channels by making sales calls, product application, and training
  • Organize and develop technical and service related training to customers, employees, and service partners
  • In partnership with sales, negotiate terms and aftermarket support including building service level timelines and scopes of work via customer playbook process
Qualifications for technical training manager
  • Create an environment to continuously improve processes in all areas of service
  • Create a culture to work and manage cross functionally with sales, marketing, engineering and operations to meet customer commitments
  • Oversee and drive the process of writing technical bulletins and approving I/O guides including distribution to field partners
  • Maintain and continuously improve service levels of technical support call center
  • Review and approve warranty and service invoices by logging and creating RCCM and A3’s to improve product and field performance
  • Ensure all company and departmental policies and safety processes are enforced
2

Technical Training Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a technical training manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical training manager
  • Oversight responsibility of instructors to ensure that classroom curricula, facilitation, scheduling and maintenance are in compliance with contractual requirements
  • Oversee ESL learning to achieve mission requirements, including achieving an American English Comprehension Level (AECL) that is commensurate with the requirements of the specific MOS requirements
  • Fulfill all U.S DoD ESL program requirements, as currently provided by the Defense Language Institute, that shall ensure all designated training candidates successfully achieve the ECL and oral proficiency interview (OPI) scores required for follow-on operational and technical systems training/school house
  • Coordinate class curriculum and schedules and proctor book tests and ALCPT administration
  • Provide daily, weekly, and monthly reports to the Program Manager and/or Functional Manager
  • Serve as the primary evaluator on instructor/teacher and support staff performance
  • Manages multiple websites in support of IS&T
  • Develops material for training documents for both new and continuing college programs and initiatives
  • Evaluates ground and on-line success measures, such as retention, enrollment, and class optimization
  • Works with IT and Ops Excellence to ensure business intelligence, dash boarding, metrics and analytics are established and leveraged
Qualifications for technical training manager
  • Proficiency at conveying technical information with an engaging presentation style to a diverse group of people
  • The ability to visualize problems and articulate solutions while in front of an audience
  • A strong mechanical aptitude with common sense for water treatment applications
  • Experience with all aspects of the organization’s product offering
  • Experience leading and managing a team of professionals
  • Experience coaching and developing others to achieve maximum potential
3

Technical Training Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a technical training manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical training manager
  • Work closely with other departments to secure consistency within program development
  • Work closely with stakeholders to secure efficient cooperation and process implementation
  • Support the direct reporting global Aftersales Technical Trainers in the development of their programs and product training network
  • Drive the development of new training concepts for future technologies like electro mobility, hybrid technology
  • Builds the CTS Training Program curriculum
  • Monitor and support staff in the delivery of TA
  • Work closely with Transportation, Engineering, and Mechanical teams to identify training needs through a thorough diagnosis and analysis of technical and business issues
  • Uses interactive technology solutions integrated into the Learning Management System to current and future curriculum
  • Manage training related matters to support regulatory compliance of PTC
  • Manage training related matters to support regulatory compliance of 243, including program submission, oversight and review
Qualifications for technical training manager
  • Possess a strong and positive attitude
  • Domestic travel may be required approximately 1-2 weeks per month
  • Proficient computer skills required in Microsoft Office Suite (Outlook, PowerPoint, Word)
  • Solid command of basic business principles
  • Sense of urgency and a demonstrated ability to meet deadlines
  • In-depth knowledge of ENP thermal products essential
4

Technical Training Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of technical training manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical training manager
  • Plan and coordinate training calendars and attendance
  • Oversight of OJT requirements for operating departments
  • Prepare performance reports and report project status to stake holders and management as necessary
  • Ensure the orderly management of system information and logging of training completion data
  • Interact and coordinate with outside vendors
  • Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars
  • Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations
  • Contribute with review and data on Technical Datasheets
  • Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs
  • Work close with regional technical sales support and align on used tools and processes
Qualifications for technical training manager
  • Hands on experience with ENP thermal products essential
  • Previous experience of delivering ENP thermal training courses preferred
  • Experience on other thermal management equipment preferred
  • Experience of Train the Trainer programs
  • Wide field experience from equipment installation to site surveys
  • Develop and maintain excellent working relationships with all appropriate levels within and outside the company including SEA management, co-workers, and customer representatives
5

Technical Training Manager Job Description

Job Description Example
Our growing company is looking to fill the role of technical training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for technical training manager
  • Research industry trends, concepts, and techniques for delivering high quality learning experiences to diverse audiences
  • Knowledge and experience in Health IT is hugely advantageous but isn't a must
  • The ability and desire to learn quickly
  • A strong ability to partner with internal and external customers
  • You have an autonomous day to day working style but work well in a team
  • Ideally, will have experience as an Educator within a structured environment
  • Manage a team of technical support engineers and work cross functionally with the depot repair operation to ensure customer’s needs are being met
  • Schedule customer end user training with a team of contract trainers ensuring customer and trainer’s schedules align
  • Work with engineering on new product launches ensuring compliance, training and customer readiness to support new product launches
  • Act as a centralized liaison for customer escalations and customer communications into the headquarters for resolution
Qualifications for technical training manager
  • 5+ years’ experience in roles of business leadership & management, sales management, or customer service management
  • Ability to demonstrate advanced computer skills
  • Bachelor’s degree in Computer Science, Computer Engineering, or relevant field or equivalent experience/training
  • 5 years of experience in project management of major development projects (or co-management with IT or business unit) or as a business technology analyst, managing large scale projects
  • Broad experience in a variety of computing platforms (mainframe, client/server, web)
  • Agile/Scrum Master training preferred

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