Manager, Quality Training Job Description
Manager, quality training
provides expertise and technical assistance, consultation and training to the organization and leadership regarding applicable laws, statues, rules, regulations and standards.
Manager, Quality Training Duties & Responsibilities
To write an effective manager, quality training job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, quality training job description templates that you can modify and use.
Sample responsibilities for this position include:
Updates and disseminates all forms and documents to maintain compliance in HIPAA and other confidentiality/privacy laws and standards
Responsible for leading the Training Programs which include but not limited to, on-boarding and ongoing training
Analyze Key Performance Indicator data, and identify process improvement opportunities
Reports to and works directly with the Manager of Training and Quality, works with the program Training Product Managers/Supervisors to design snowboard training relevant to each program’s needs
Develop, coordinate, and administer staff training at the POD and School levels
Responsible for new hire, elective, certification/accreditation, and ongoing training of Snowboard Instructors
Designs and facilitates Snowboard Trainer’s Training in conjunction with Alpine Trainer’s Training
Meet and greet guests daily, and model exceptional guest service
Works with Mountain Operations and the Training Managers/Supervisors to help design and maintain beginner park and appropriate progression to meet the needs of our guests and have high functionality for services offered by the VSSS
Maintain statistics relevant to certification and training participation
Manager, Quality Training Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Quality Training
List any licenses or certifications required by the position: SPHR, GPHR, PHR, COPC, TAQA, V1, A1, D32, IQA, ASQ
Education for Manager, Quality Training
Typically a job would require a certain level of education.
Employers hiring for the manager, quality training job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Science, Business, Business/Administration, Human Resources, Management, Hotel and Restaurant Management, Hospitality, Manufacturing, Guidance
Skills for Manager, Quality Training
Desired skills for manager, quality training include:
EASA/EMAR applicable rules
Laws
Regulations affecting Medical Management Operations
Relevant issues
Access
Allscripts
Applicable laws
Auditing principles
CGMP/QSR requirements
Changes
Desired experience for manager, quality training includes:
Perform supervisor assistance duties on a regular basis
Developing the Customer Service team and their delivery of customer satisfaction and experience, written and spoken communication, their revenue driving skills, productive mindset and product and business knowledge
Facilitating the use of our knowledge management tool (Bloomfire) via the entire Customer Service network, ensuring all information is up-to-date and that usage is an everyday occurrence to ensure global consistency across regions, countries and languages
Train and certify all local evaluators per QA policy
Utilize QA Specialists and other available resources to ensure ongoing calibration for all projects and evaluators
Ensure that a formal evaluator review process remains in effect (monitor the monitor)
Manager, Quality Training Examples
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Manager, Quality Training Job Description
Job Description Example
Our growing company is hiring for a manager, quality training. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, quality training
- Communicate monitoring and quality goals to QA Specialists and evaluators
- Compile statistics to document all quality assurance activity and results
- Ensures all functions pursuant to best practice standards and governmental regulations are established and implemented in a consistent manner
- Responsible for developing, maintaining, and adhering to systems, processes, policies, and procedures for all quality assurance and training activities that promote compliance
- Has primary supervisory responsibility for QA and training staff
- Monitors account processes to ensure compliance with contracting requirements and standards
- Works with Quality Assurance, Training, and Leadership teams to develop and implement policies and procedures related to account processes
- Develops and implements audit processes, which ensure that all procedures are current and accurate
- Coordinates all QA and Training reporting requirements
- Develops and coordinates all account training
Qualifications for manager, quality training
- Provides orientation and training on QA functions and standards
- Develops materials, which contain written guidelines for chart and documentation compliance
- Assists the QA Specialist and Training team with database management
- Acts as project manager for QA and training related projects
- Trains new QA staff in program support responsibilities
- Coordinates with all QA staff adequate task assignment and coverage based on program need
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Manager, Quality Training Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, quality training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, quality training
- Coaches and develops staff effectively
- Complies with corporate policies governing Human Resource management
- Maintains professional rapport and effective communications with all customers to support the goals of the organization
- All training is consistently presented in a positive and timely manner which emphasizes professionalism and quality
- Leadership role on SOP committee
- Oversee all OPWDD training and quality assurance activities
- Manage and effective quality assurance program that monitors and proactively resolves issues
- Provide analytical and trend reporting for calls and field presentations monitored and work with appropriate management to improve quality
- Develop and implement training plans to meet contractor responsibilities
- Develop and manage a comprehensive project Quality Assurance plan
Qualifications for manager, quality training
- Manage all reporting functions in support of project contractual requirements
- Manage the development of policies and procedures
- Ensure that the Policies and Procedures Manual and Knowledge Management System are updated as policies and procedures change
- Review weekly and monthly project status reports provided to OPWDD
- Meet all standards established for this position as outlined in the attached performance criteria
- Knowledge of applied cGMPs and broad-based general knowledge of GxP regulatory requirements for training in the pharmaceutical industry
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Manager, Quality Training Job Description
Job Description Example
Our growing company is looking to fill the role of manager, quality training. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, quality training
- Evaluate and delegate work assignments of staff as necessary and monitor scope of work
- Complete performance evaluations for staff and recommend increases or advancement
- Support sales team and general management team with new programs throughout program development, implementation and maintenance
- Consult with operations to determine training and quality needs, procedural updates, trainee performance, assess and evaluate calibration sessions and monitoring sessions
- Design, develop and deliver technical, sales and soft skills training based on client and staff needs
- Manage training equipment and supplies to ensure budgetary compliance
- Manage staffing needs and ensure ratios are maintained to provide effective operational performance
- Participate in on-site client review meetings including the development of individualized quality assurance and training programs
- Developing, executing and measuring programs within a strategic roadmap across Quality, Coaching & Training that incorporates innovative in-person, virtual and digital strategies
- Champion Development and Quality across the organization with strong focus on organizational goals such as Customer Satisfaction, First Time Resolution and Player Effort
Qualifications for manager, quality training
- Must have systems approach and continuous improvement mind-set
- Must have excellent organizational and negotiation skills
- Must have excellent facilitation and team building skills
- Must have excellent system and process development skills
- Must have excellent problem-solving, verbal and written communication skills
- Must have strong interpersonal and communication skills and ability to network effectively
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Manager, Quality Training Job Description
Job Description Example
Our growing company is looking for a manager, quality training. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, quality training
- Work in close partnership across the organization to execute our Global Strategy for Quality, Coaching and Training
- Work closely with the Customer Care Operations team to help define and execute against our customer support strategy, drive improvement and provide a holistic view of performance
- Partner with and provide thought leadership to key groups across the Customer Experience organization
- Implementation of new Development software into the organization including Learning Management System, Quality Tools and Quality Assurance software
- Drive a culture of continuous improvement, including historical and root cause analysis, develop corrective action, with both the Quality, Coaching and Training group and our internal and external partners
- Lead the timely and accurate completion and delivery of Quality audits and reviews for the Certificate COE to gauge and drive team performance through improvement recommendations
- Collate, structure and communicate quality audit findings
- Collate and analyse feedback provided by the Performance Managers (PM), Compliance Managers and your own observations with the Supply Chain
- Conduct monthly reviews of the Supply Chain Quality plans and contribute to monthly reviews alongside the Performance Manager
- Objectively identify trends and areas for concern from quality audits and observations
Qualifications for manager, quality training
- Must have Good computer skills and working knowledge of common business software
- Must have professional integrity and seasoned leadership
- Demonstrated skills in designing and implementing quality documentation systems and practices
- Previous inspectional interaction with Regulatory Agencies (e.g., FDA, MHRA, ) is preferred
- This candidate will be able to work independently and have strong written and verbal communication skills
- A Bachelor’s degree from an accredited university or college with major coursework in management, training, education, psychology, or other related field or related years of experience is a plus
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Manager, Quality Training Job Description
Job Description Example
Our company is looking for a manager, quality training. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, quality training
- Lead on the Quality Improvement Plan, Self-Assessment Report for the Region and the Regional Quality Framework
- Support the Central Team with the development and analysis of Customer surveys to enable more relevant/useful findings and report on/feedback to the RCD
- Develop and Hold regular customer forums and provide comprehensive feedback and improvement suggestions in line with this
- Take responsibility for the review of action plans issued by the ESF DWP performance Manager
- Identify and act on trends/areas for concern, gathered whilst managing the complaints process
- Conduct regular checks of the system records to assess quality of records including customer journey, quality of action plans and in work support as a minimum
- Identify external provision required to enhance delivery - for specific customer groups, allow for greater situational approach/tailored delivery to improve Customer satisfaction performance rates and report to/feedback to PM
- Record and share details of partner agencies that supply chain partners already engage with, maintaining a database of services accessed to analysis of gaps
- Co-ordinate and facilitate supply chain and stakeholder engagement meetings and team events
- Provide input and direction to the business in relation to the quarterly partnership plan
Qualifications for manager, quality training
- Management experience over large groups
- Demonstrated strong Training background to ensure corporate and legal conformance and procedural compliance
- Experience in owning and driving programs to successful completion
- Experience of managing and developing Talent
- Exceptional professional communication skills, both verbal and written with the ability to communicate effectively across a wide range of cultures and levels of the organization
- Excellent presentation skills and the ability to articulate complex, technical concepts to cross functional audiences