Product Training Manager Job Description

Product Training Manager Job Description

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Product training manager provides foundational clinical qPCR and other clinical products technical and Sales Training to the wider sales team.

Product Training Manager Duties & Responsibilities

To write an effective product training manager job description, begin by listing detailed duties, responsibilities and expectations. We have included product training manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Bachelor’s degree with a minimum of 5-7 years of experience in retail training and development
Experience in creating training curricula and learning tools for global markets
Knowledge or experience in product training
Ability to implement strategies, monitor progress, and make necessary adjustments to achieve objectives
Ability to build effective cross-functional partnerships and communicate across all levels of the organization
Works with internal partners to develop strategies and propose learning solutions that are aligned to business requirements
Researches existing learning assets and repurposes content as appropriate to ensure organizational alignment and realise cost and time savings
Designs and develops end-to-end solutions for Product Training curricula using best in class design and development methodologies to provide effective learning solutions in a variety of delivery channels (instructor-led, virtual and online)
Responsible to both deliver learning content train Product colleagues to deliver learning content
Implements measurement and evaluation processes and monitors results to determine the overall employee and business impact of implemented solutions

Product Training Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Product Training Manager

List any licenses or certifications required by the position: AWS, SOA, AASI, ADDIE, AMPS, ABYC, DC, AC, IACET, FCA

Education for Product Training Manager

Typically a job would require a certain level of education.

Employers hiring for the product training manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, Fashion, Education, Industrial, MBA, Communications, Technical, Engineering, Technology

Skills for Product Training Manager

Desired skills for product training manager include:

Adult Learning Principles
Instructional design concepts
Laboratory Automation and Clinical Information Technology
Automation and Clinical Information Technology products and sales processes
Chemistry and Immunoassay products and sales processes
HMA products
Working with program specific software packages
Audience location
Course content
Alignment with company goals

Desired experience for product training manager includes:

Manages multiple learning projects at a time through various phases of learning design (analysis, design, development, implementation and evaluation)
Demonstrates strong communication and influencing skills and develops ongoing relationships with internal and external project team members
Serves as an ongoing advocate of the innovative use of technology and best in class design and development methodologies to provide effective learning solutions in a variety of delivery channels (instructor-led, virtual and online)
Builds and maintains a network of external partners via professional associations and vendors in areas of expertise to support the development of learning solutions
Keeps current with Product changes to link knowledge to current employee needs
Develops and maintains strong relationships with SMEs, business & service partners and the learning community to keep current and up to date on content for programs

Product Training Manager Examples

1

Product Training Manager Job Description

Job Description Example
Our innovative and growing company is looking for a product training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for product training manager
  • Apply a structured methodology to and provide support for change management activities
  • Assess the change impact and complete change management assessments for assigned projects
  • Identify and manage anticipated resistance to upcoming change efforts
  • Consult and collaborate with project teams
  • Manage stakeholders and participate in brand engagement strategies
  • Measure success metrics and monitor change progress
  • Serve as liaison with VPA Business Segments (Marine and Industrial) to determine technical training needs for internal and external audiences
  • Plan, develop and implement learning management system modules to handle ILT & e-learning training delivery and scheduling, maintain dealer manager & student records
  • Collaborate with dealer and customer advisory organizations seeking timely feedback regarding the development and effectiveness of training programs
  • Ensure that updated product information, proper repair procedures, parts information, is incorporated in the course(s) curriculum, and relayed to technical publications staff and appropriate VPA personnel
Qualifications for product training manager
  • Ability to work in dynamic, ambiguous situations
  • 5 years business or project-related experience, minimum
  • 2+ years direct change management and training experience, preferred
  • Experience with creating and delivering effective communications across multiple teams
  • Experience with medium-to-large-scale organizational change efforts and/or system and process implementations
  • Passion for Sports & Healthy Lifestyle
2

Product Training Manager Job Description

Job Description Example
Our company is hiring for a product training manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for product training manager
  • Focused on next gen learning from the perspective of how people learn and how we can deliver knowledge in the new world
  • Define and own tracking of key adoption KPI and metrics
  • Create and manage customer on-boarding process in partnership with our Customer Success Group (CSG)
  • Responsible for prioritizing growth initiatives in product product roadmap and strategy
  • Align our community efforts by partnering with internal stakeholders (Trailhead team, Voice of Customer team, user research, CSG)
  • Organize feedback from key stakeholders (design, product, engineering ) in a prioritized backlog
  • Translates business needs to clinical and sales training products and programmes
  • Train and facilitate small and large group training classes in preparation for commercial launch in chronic diseases
  • Independently lead, design and implement best-in-class training programs for relevant GCP and PV regulations and related Controlled Documents, such as Policies and SOPs, required as part of the Development Quality Management System
  • Establishes, maintains and fosters strong relationships with key business stakeholders (internally and externally) and ensures that PDQ is providing efficient, effective, value added training to the functions
Qualifications for product training manager
  • Strong mechanical expertise in the troubleshooting, repair, overhaul and installation of gas and diesel marine power products
  • Strong knowledge and experience with Microsoft Office Products (Power Point, Excel, Word)
  • Requires frequent walking, stooping, kneeling, bending, and crouching
  • Work is performed within a controlled environment
  • Requires out-of-town travel
  • Active participant in the sport of running (run clubs, races, etc)
3

Product Training Manager Job Description

Job Description Example
Our growing company is looking to fill the role of product training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for product training manager
  • Reviews Functional Specific Training Plans for global applicability to ensure consistent regulatory and compliance training efforts
  • Establishes and adheres to style guides and design standards that provide a consistent framework for the development of training materials
  • Ensures applied instructional design in the development of training materials, and independently manages 3rd party contractors/vendors and internal business stakeholders
  • Collaborates with a network of subject matter experts (SMEs) within the functional areas supporting training development
  • Is knowledgeable of all services and activities provided by PDQ Training Program in order to provide business stakeholders with a comprehensive overview and effectively communicates how their training needs can be met
  • Stays abreast of the training industry (including adult learning, instructional design, e-learning, and performance improvement) in order to provide learning leadership and stay fully aware of the most current learning trends
  • Functions as trainer for Training Specialists and provides mentoring in collaboration with the Head of Training Program
  • Accomplishes training operational objectives by contributing recommendations to training strategy
  • Works with Asia P&D or channel partners to develop joint plans for distribution
  • Supports the forecasting process with analysis of product mix and customer preferences
Qualifications for product training manager
  • Prior experience with growth programs/roles is a big plus
  • Conversant with data analysis and the best tools for retrieving, manipulating, and visualizing data
  • Good understanding of the Analytics market, and key competitors
  • Product management experience or desire/interest in this area
  • Creativity, strategic thinking, and leadership
  • Proficiency using Social Network channels to develop and drive community engagement and product awareness
4

Product Training Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of product training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for product training manager
  • Partnering with Support team managers to identify needs and requirements and providing feedback for goal achievement and areas of focus
  • Partnering with Support teams to define and implement operating procedures and information flow and systems to provide answers to common questions and problems
  • Evaluating call and support metrics, analyzing trends and ensuring volume of work produced meets product and service and quality standards
  • Contributes to the development of the Client Support function and resources
  • Training of new sales employees in with particular accountability around first year of employee tenure
  • Manages the online or e-content, communicates pre-work assignments, tracks completion status and generates reports
  • Works with Legal and Compliance teams as necessary to ensure all training materials are approved by utilizing the ZINC approval process
  • Maintains a master calendar of sales training events and timelines
  • Oversees all expense management accociated with sales training event planning and execution
  • Partner collaboratively with key internal and external customers and subject-matter experts
Qualifications for product training manager
  • Ability to perform under pressure and in a fast-pace environment
  • 5+ years of experience managing customer programs in Product organizations, online communities or social media platforms
  • Bachelor degree in technology, business, communications, marketing, advertising, public relations, media studies, business and/or related fields, MBA preferred but not required
  • Bachelor degree (BA/BS) or equivalent experience required
  • Candidates must demonstrate sound knowledge of pharmaceutical/medical sales or marketing experience including sales training
  • Candidates must demonstrate sound knowledge of developing and delivering clinically focused training and sales result related training
5

Product Training Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of product training manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for product training manager
  • Manage the production and distribution of training material that is to be used in the training event
  • Leads the logistical management of the in-person sales training agenda
  • Manage the scheduling, logistical management and communication of in-person sales training events including hotel, transportation, meeting space, meals, pre-work
  • Manage necessary demo product to be utilized in sales training events
  • Provides operational support of all sales training programs
  • Manages the training records system and appropriate documentation of training completion
  • Coordinates the training necessary for rep vendor credentialing, maintains those records and generates the information for the sales field and customers
  • Work with subject matter experts to distill key benefits into marketing messages
  • Craft and develop compelling audience-specific messages and tools (e.g., website, videos, customer success stories, whitepapers, blogs, presentations)
  • Trial and scale creative mechanisms for attracting a wide range of audiences
Qualifications for product training manager
  • Ability to travel as needed, usually within the EU and occasional travel to the US as needed
  • Bachelor's degree and equivalent work experience required
  • At least 6 years of experience in a training department required
  • Experience with sales- or product-related training preferred
  • People management, ideally of learning professionals, is highly preferred
  • University degree in Science-related subject or Training-related field

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